1995 Site environmental report Sandia National Laboratories, Albuquerque, New Mexico

Energy Technology Data Exchange (ETDEWEB)

Shyr, L.J.; Duncan, D. [eds.; Sanchez, R.

1996-09-01

This 1995 report contains data from routine radiological and non-radiological environmental monitoring activities. Summaries of significant environmental compliance programs in progress, such as National Environmental Policy Act documentation, environmental permits, environmental restoration and various waste management programs at Sandia National Laboratories in Albuquerque, New Mexico, are included.

1995 Site environmental report Sandia National Laboratories, Albuquerque, New Mexico

International Nuclear Information System (INIS)

Shyr, L.J.; Duncan, D.; Sanchez, R.

1996-09-01

This 1995 report contains data from routine radiological and non-radiological environmental monitoring activities. Summaries of significant environmental compliance programs in progress, such as National Environmental Policy Act documentation, environmental permits, environmental restoration and various waste management programs at Sandia National Laboratories in Albuquerque, New Mexico, are included

77 FR 8926 - Board Meeting: March 7, 2012-Albuquerque, NM; The U.S. Nuclear Waste Technical Review Board Will...

Science.gov (United States)

2012-02-15

... Repository Geologies Pursuant to its authority under section 5051 of Public Law 100-203, the Nuclear Waste... Sheraton Albuquerque Airport Hotel, 2910 Yale Blvd. SE., Albuquerque, New Mexico 87106; (Tel) 505-843-7000; (Fax) 505-843-6307. A block of rooms has been reserved at the hotel for meeting attendees. To ensure...

Albuquerque Regional Training: The Third Seminar on Surface Metrology for the Americas May 12-13 2014

Energy Technology Data Exchange (ETDEWEB)

Tran, Sophie M [Florida State Univ., Tallahassee, FL (United States); Tran, Hy D. [Sandia National Lab. (SNL-NM), Albuquerque, NM (United States)

2014-07-01

The Third Seminar on Surface Metrology for the Americas (SSMA) took place in Albuquerque, New Mexico May 12-13, 2014. The conference was at the Marriott Hotel, in the heart of Albuquerque Uptown, within walking distance of many fantastic restaurants. Why surface metrology? Ask Professor Chris Brown of Worcester Polytechnic Institute (WPI), the chair of the first two SSMAs in 2011 and 2012 and the chair of the ASME B46 committee on classification and designation of surface qualities, and Professor Brown responds: “Because surfaces cover everything.”

‘Quadrilateral’ in Philosophy and Bie-modernism (Comments on Aleš Erjavec’s “Zhuyi: From Absence to Bustle? Some Comments on Wang Jianjiang's Article ‘The Bustle and the Absence of Zhuyi’”

Directory of Open Access Journals (Sweden)

Wang Jianjiang

2017-09-01

Full Text Available Aleš Erjavec proposed the global philosophical quadrilateral, giving Chinese philosophy, aesthetics, and humanities an expectation. However, the realization of this expectation hinges on the question whether Chinese philosophy as well as aesthetics and the humanities can rid themselves of the staggering level of ‘voice’ and develop their ‘speech’. To make ‘speech’, any nation should have its own idea, theory and Zhuyi. How to overcome the embarrassment that ‘quadrilateral’ expectation implies? Time spatialization and four-phase development theories of the Bie-modern, and great leap forward pause theory have provided an answer. The quadrilateral expectation as shown by Aleš Erjavec, is encountering the antagonism between ‘cosmopolitanism’ and ‘nationalism’. The key to resolving this antagonism is ‘my’ original achievement consisting of ‘Chinese traditional philosophy, Western philosophy, Marxism and I (myself’. Bie-modernism is a Zhuyi of self-regulation, self-renewal and self-transcendence and of their practical implementation.   Article received: May 21, 2017; Article accepted: May 24, 2017; Original scholarly paper How to cite this article: Jianjiang, Wang. "‘Quadrilateral’ in Philosophy and Bie-modernism (Comments on Aleš Erjavec’s “Zhuyi: From Absence to Bustle? Some Comments on Wang Jianjiang's Article ‘The Bustle and the Absence of Zhuyi’”." AM Journal of Art and Media Studies 13 (2017: 123-142. doi: 10.25038/am.v0i13.190

Principal facts for gravity data collected in the southern Albuquerque Basin area and a regional compilation, central New Mexico

Science.gov (United States)

Gillespie, Cindy L.; Grauch, V.J.S.; Oshetski, Kim; Keller, Gordon R.

2000-01-01

Principal facts for 156 new gravity stations in the southern Albuquerque basin are presented. These data fill a gap in existing data coverage. The compilation of the new data and two existing data sets into a regional data set of 5562 stations that cover the Albuquerque basin and vicinity is also described. Bouguer anomaly and isostatic residual gravity data for this regional compilation are available in digital form from ftp://greenwood.cr.usgs.gov/pub/openfile- reports/ofr-00-490.

A construção de um mito: Antônio de Albuquerque e o levante emboaba

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Adriana Romeiro

2010-12-01

Full Text Available Este artigo examina a construção da imagem de herói pacificador em torno de Antônio de Albuquerque, governador da capitania do Rio de Janeiro e depois da capitania de São Paulo e Minas do Ouro, considerado o responsável pela pacificação da Guerra dos Emboabas. Descrito por Cláudio Manuel da Costa como um herói dotado das virtudes da coragem e prudência, tal imagem se deslocaria depois para os estudos históricos, conformando as narrativas sobre a Guerra dos Emboabas, em particular, e a administração de Albuquerque, em geral.

Rainfall, runoff, and water-quality data for the urban storm-water program in the Albuquerque, New Mexico, metropolitan area, water year 2004

Science.gov (United States)

Kelly, Todd; Romero, Orlando; Jimenez, Mike

2006-01-01

Urbanization has dramatically increased precipitation runoff to the system of drainage channels and natural stream channels in the Albuquerque, New Mexico, metropolitan area. Rainfall and runoff data are important for planning and designing future storm-water conveyance channels in newly developing areas. Storm-water quality also is monitored in accordance with the National Pollutant Discharge Elimination System mandated by the U.S. Environmental Protection Agency. The Albuquerque Metropolitan Arroyo Flood Control Authority, the City of Albuquerque, and the U.S. Geological Survey began a cooperative program to collect hydrologic data to assist in assessing the quality and quantity of surface-water resources in the Albuquerque area. This report presents water-quality, streamflow, and rainfall data collected from October 1, 2003, to September 30, 2004 (water year 2004). Also provided is a station analysis for each of the 18 streamflow-gaging sites and 39 rainfall-gaging sites, which includes a description of monitoring equipment, problems associated with data collection during the year, and other information used to compute streamflow discharges or rainfall records. A hydrographic comparison shows the effects that the largest drainage channel in the metropolitan area, the North Floodway Channel, has on total flow in the Rio Grande.

Bureau of Indian Education (BIE), Albuquerque Service Center (ASC) Dispute Resolution in Special Education through Mediation. Parent/School and Mediator's Manual. Revised

Science.gov (United States)

Copenhaver, John

2007-01-01

Parents and school staff usually agree upon issues regarding evaluation, eligibility, program, and placement of students with disabilities. However, there are times when disagreement occurs. Disagreements and conflict are often inevitable, but they need not produce negative results. Mediation in special education is a process to assist parents and…

2003 Sandia National Laboratories--Albuquerque Annual Illness and Injury Surveillance Report

Energy Technology Data Exchange (ETDEWEB)

U.S. Department of Energy, Office of Health, Safety and Security, Office of Illness and Injury Prevention Programs

2007-05-23

Annual Illness and Injury Surveillance Program report for 2003 for Sandia National Laboratories-Albuquerque. The U.S. Department of Energy’s (DOE) commitment to assuring the health and safety of its workers includes the conduct of epidemiologic surveillance activities that provide an early warning system for health problems among workers. The IISP monitors illnesses and health conditions that result in an absence of workdays, occupational injuries and illnesses, and disabilities and deaths among current workers.

National Uranium Resource Evaluation: Albuquerque Quadrangle, New Mexico

International Nuclear Information System (INIS)

Green, M.W.

1982-09-01

Areas and formations within the Albuquerque 1 0 x 2 0 Quadrangle, New Mexico designated as favorable, in order of decreasing relative favorability, include: (1) the Westwater Canyon and Brushy Basin Members of the Morrison Formation; (2) the Todilto Limestone of Late Jurassic age; (3) the Dakota Sandstone of Early and Late Cretaceous age; (4) the Ojo Alamo Sandstone of Tertiary age on the eastern side of the San Juan Basin; (5) the Galisteo Formation of Tertiary age within the Hagan Basin, in the eastern part of the Albuquerque Quadrangle; and (6) the Menefee Formation of Late Cretaceous age in the eastern part of the San Juan Basin. Favorability of the Westwater Canyon and Brushy Basin is based on the presence of favorable facies and sandstone-to-shale ratios, the presence of large masses of detrital and humic organic matter in sandstone host rocks, low to moderate dip of host beds, high radioactivity of outcropping rocks, numerous uranium occurrences, and the presence of large subsurface uranium deposits. The Todilto Limestone is considered favorable because of the presence of numerous medium to small uranium deposits in association with intraformational folds and with detrital and humic organic matter. The Dakota Sandstone is considered favorable only in areas within the Grants mineral belt where Tertiary faulting has allowed movement of uranium-bearing groundwater from the underlying Morrison Formation into organic-rich sandstone in the basal part of the Dakota. The Menefee Formation is locally favorable in the area of La Ventana Mesa where the control for known uranium deposits is both structural and stratigraphic. The Ojo Alamo Sandstone and the Galisteo Formations are considered favorable because of favorable facies, the presence of organic matter and pyrite; and low- to medium-grade mineral occurrences

Nuclear safeguards surveys as performed by the Albuquerque operations office

International Nuclear Information System (INIS)

Jewell, D.

1987-01-01

The nuclear safeguards survey program as administered by the Albuquerque Operations Office (AL) is comprehensive in scope and evaluates the facility's safeguards program for an entire appraisal period. The survey program focuses on both the integrated and graded safeguards concepts and includes both compliance and performance evaluations. The program utilizes independent measurement support to verify facility inventory values and measurement system capabilities. The AL survey program is oriented towards facility development and management as opposed to development and management by numerous detailed departmental directives

77 FR 45530 - Approval and Promulgation of Implementation Plans; New Mexico; Albuquerque/Bernalillo County...

Science.gov (United States)

2012-08-01

... purpose of an I/M program is to bring about effective repairs with real emission reductions. When this... addition of emissions inspections for 1998 and newer diesel vehicles less than 10,001 pounds and all... Quality Bureau, 1190 St. Francis Drive, Santa Fe, New Mexico. Albuquerque Environmental Health Department...

75 FR 5698 - Approval and Promulgation of Implementation Plans; Albuquerque-Bernalillo County, NM; Excess...

Science.gov (United States)

2010-02-04

... adverse comments by March 8, 2010. If adverse comments are received, EPA will publish a timely withdrawal... also included proposed revisions to NMAC 20.11.69--Pathological Waste Destructors. NMAC 20.11.69-- Pathological Waste Destructors is not currently in the EPA-approved SIP for Albuquerque-Bernalillo County. We...

Low temperature geothermal energy applications in the Albuquerque area. Final report, July 1, 1978-August 18, 1979

Energy Technology Data Exchange (ETDEWEB)

Kauffman, D.; Houghton, A.V.

1979-01-01

A study was made of the engineering and economic feasibility of hot water geothermal energy applications in the Albuquerque area. A generalized system design was developed and used as the basis for a series of economic case studies. Reservoir and user siting considerations were studied in light of the economic findings. Several specific potential applications were identified, including university campuses, industrial and commercial facilities, and residential buildings. Specific key technical problems relating to Albuquerque area applications were studied. These included environmental impacts, corrosion, scaling, heat losses in wells and transmission lines, heat exchangers, control systems, and system utilization and reliability. It is concluded that geothermal energy could be competitive with other energy sources for space heating and limited industrial use for moderate to large (10 million Btu/hr or more) energy using systems.

Water-level data for the Albuquerque Basin and adjacent areas, central New Mexico, period of record through September 30, 2015

Science.gov (United States)

Beman, Joseph E.; Bryant, Christina F.

2016-10-27

The Albuquerque Basin, located in central New Mexico, is about 100 miles long and 25–40 miles wide. The basin is hydrologically defined as the extent of consolidated and unconsolidated deposits of Tertiary and Quaternary age that encompasses the structural Rio Grande Rift between San Acacia to the south and Cochiti Lake to the north. Drinking-water supplies throughout the basin were obtained solely from groundwater resources until December 2008, when the Albuquerque Bernalillo County Water Utility Authority (ABCWUA) began treatment and distribution of surface water from the Rio Grande through the San Juan-Chama Drinking Water Project. A 20-percent population increase in the basin from 1990 to 2000 and a 22-percent population increase from 2000 to 2010 may have resulted in an increased demand for water in areas within the basin.An initial network of wells was established by the U.S. Geological Survey (USGS) in cooperation with the City of Albuquerque from April 1982 through September 1983 to monitor changes in groundwater levels throughout the Albuquerque Basin. In 1983, this network consisted of 6 wells with analog-to-digital recorders and 27 wells where water levels were measured monthly. The network currently (2015) consists of 124 wells and piezometers. (A piezometer is a specialized well open to a specific depth in the aquifer, often of small diameter and nested with other piezometers open to different depths.) The USGS, in cooperation with the ABCWUA, currently (2015) measures and reports water levels from the 124 wells and piezometers in the network; this report presents water-level data collected by USGS personnel at those 124 sites through water year 2015 (October 1, 2014, through September 30, 2015).

Integration of RGB "Dust" Imagery to Operations at the Albuquerque Forecast Office

Science.gov (United States)

Fuell, Kevin; Guyer, Brian

2014-01-01

The NASA/Short-term Prediction, Research, and Transition (SPoRT) Program has been providing unique Red-Green-Blue (RGB) composite imagery to its operational partners since 2005. In the early years of activity these RGB products were related to a True Color RGB, showing what one's own eyes would see if looking down at earth from space, as well as a Snow-Cloud RGB (i.e. False Color), separating clouds from snow on the ground. More recently SPoRT has used the EUMETSAT Best Practices standards for RGB composites to transition a wide array of imagery for multiple uses. A "Dust" RGB product has had particular use at the Albuquerque, New Mexico WFO. Several cases have occurred where users were able to isolate dust plume locations for mesoscale and microscale events during day and night time conditions. In addition the "Dust" RGB can be used for more than just detection of dust as it is sensitive to the changes in density due to atmospheric moisture content. Hence low-level dry boundaries can often be discriminated. This type of imagery is a large change from the single channel imagery typically used by operational forecast staff and hence, can be a challenge to interpret. This presentation aims to discuss the integration of such new imagery into operational use as well as the benefits assessed by the Albuquerque WFO over several documented events.

O uso do camalote, Eichhornia crassipes (Mart. Solms, Pontederiaceae, para confecção de artesanato no Distrito de Albuquerque, Corumbá, MS, Brasil The use of the camalote, Eichhornia crassipes (Mart. Solms, Pontederiaceae, for handicraft in the District of Albuquerque, Corumbá, MS, Brazil

Directory of Open Access Journals (Sweden)

Ieda Maria Bortolotto

2005-06-01

Full Text Available Eichhornia crassipes (Mart. Solms, conhecida localmente como camalote, é uma planta aquática nativa da América do Sul, abundante no Pantanal. Os índios Guató usavam essa planta no Pantanal para a confecção de esteiras para dormir. Atualmente a comunidade não indígena do distrito de Albuquerque, Corumbá, MS, está fazendo artesanato com essa planta. O processo foi ensinado por uma índia Guató (74 anos que manteve a tradição de trançar o camalote. O uso do camalote para a confecção de artesanato é descrito aqui. O método utilizado inclui entrevistas semi-estruturadas e observação participante. A extração do camalote é feita nos rios, corixos e lagoas da região. As folhas são cortadas e somente os pecíolos são transportados para casa, lavados em água corrente e colocados para secar ao sol. Depois de secos os pecíolos são trançados e costurados. A técnica original dos Guató consiste em costurar o artesanato com linhas confeccionadas com algodão (Gossypium sp. ou tucum (Bactris sp., atualmente substituídos por fios de nylon, em Albuquerque. O artesanato é vendido aos turistas.Eichhornia crassipes (Mart. Solms, known locally as camalote, is an aquatic plant indigenous to South America, abundant in the Pantanal, Brazil. Guató Indians used it for making sleeping mats in the Pantanal. The non-Indian community of Albuquerque, Corumbá, MS, nowadays, is also using it for the same purposes. An ancient Guató Indian 74 years old taught the process. The use of the camalote for handicraft in Albuquerque is described here. The methods of investigation included both semi structured interviews and participant observations. The extraction of the camalote is made on the rivers, corixos and lagoons of the area. The leaf blades are cut and only petioles are carried to the houses, washed in clear water, and dried in the sun. After dried, the petioles are woven and sewed. The Guató original technique consists of sewing the craft

Average structure of the upper earth mantle and crust between Albuquerque and the Nevada Test Site

International Nuclear Information System (INIS)

Garbin, H.D.

1979-08-01

Models of Earth structures were constructed by inverting seismic data obtained from nuclear events with a 1600-m-long laser strain meter. With these models the general structure of the earth's upper mantle and crust between Albuquerque and the Nevada Test Site was determined. 3 figures, 3 tables

1992 Environmental monitoring report, Sandia National Laboratories, Albuquerque, New Mexico

International Nuclear Information System (INIS)

Culp, T.; Cox, W.; Hwang, H.; Irwin, M.; Jones, A.; Matz, B.; Molley, K.; Rhodes, W.; Stermer, D.; Wolff, T.

1993-09-01

This 1992 report contains monitoring data from routine radiological and nonradiological environmental surveillance activities. summaries of significant environmental compliance programs in progress, such as National Environmental Policy Act documentation, environmental permits, envirorunental restoration, and various waste management programs for Sandia National Laboratories in Albuquerque, New Mexico, are included. The maximum offsite dose impact was calculated to be 0.0034 millirem. The total population within a 50-mile radius of Sandia National Laboratories/New Mexico received an estimated collective dose of 0.019 person-rem during 1992 from the laboratories' operations. As in the previous year, the 1992 operations at Sandia National Laboratories/New Mexico had no discernible impact on the general public or on the environment

1994 Site Environmental Report Sandia National Laboratories Albuquerque, New Mexico

International Nuclear Information System (INIS)

Shyr, L.J.; Wiggins, T.; White, B.B.

1995-09-01

This 1994 report contains data from routine radiological and nonradiological environmental monitoring activities. Summaries of significant environmental compliance programs in progress, such as National Environmental Policy Act documentation, environmental permits, environmental restoration, and various waste management programs for Sandia National Laboratories in Albuquerque, New Mexico, are included. The maximum off-site dose impact from air emissions was calculated to be 1.5 x 10 -4 millirem. The total population within a 50-mile radius of Sandia National Laboratories/New Mexico received an estimated collective dose of 0.012 person-rem during 1994 from the laboratories' operations. This report is prepared for the U.S. Department of Energy in compliance with DOE Order 5400.1

19 CFR 101.3 - Customs service ports and ports of entry.

Science.gov (United States)

2010-04-01

... and Service Ports. Many of the ports listed were created by the President's message of March 3, 1913....S.C. 1). Subsequent orders of the President or of the Secretary of the Treasury which affected these... Port of the Delaware River and Bay described in T.D. 96-4. Perth Amboy New Mexico Albuquerque Including...

1993 Site environmental report Sandia National Laboratories, Albuquerque, New Mexico

International Nuclear Information System (INIS)

Culp, T.A.; Cheng, C.F.; Cox, W.; Durand, N.; Irwin, M.; Jones, A.; Lauffer, F.; Lincoln, M.; McClellan, Y.; Molley, K.

1994-11-01

This 1993 report contains monitoring data from routine radiological and nonradiological environmental surveillance activities. Summaries of significant environmental compliance programs in progress, such as National Environmental Policy Act documentation, environmental permits, environmental restoration, and various waste management programs for Sandia National Laboratories in Albuquerque, New Mexico, are included. The maximum offsite dose impact was calculated to be 0.0016 millirem. The total population within a 50-mile (80 kilometer) radius of Sandia National Laboratories/New Mexico received an estimated collective dose of 0.027 person-rem during 1993 from the laboratories operations, As in the previous year, the 1993 operations at Sandia National Laboratories/New Mexico had no discernible impact on the general public or on the environment. This report is prepared for the U.S. Department of Energy in compliance with DOE Order 5400.1

Verification testing of the PKI collector at Sandia National Laboratories, Albuquerque, New Mexico

Science.gov (United States)

Hauger, J. S.; Pond, S. L.

1982-07-01

Verification testing of a solar collector was undertaken prior to its operation as part of an industrial process heat plant at Capitol Concrete Products in Topeka, Kansas. Testing was performed at a control plant installed at Sandia National Laboratory, Albuquerque, New Mexico (SNLA). Early results show that plant performance is even better than anticipated and far in excess of test criteria. Overall plant efficiencies of 65 to 80 percent were typical during hours of good insolation. A number of flaws and imperfections were detected during operability testing, the most important being a problem in elevation drive alignment due to a manufacturing error. All problems were corrected as they occurred and the plant, with over 40 hours of operation, is currently continuing operability testing in a wholly-automatic mode.

Suitability of three cultivars of coral bells (heuchera cvs. to bioremediation of cadmium (cd, lead (pb and zinc (zn from post-mining area in zagłębie dąbrowskie

Directory of Open Access Journals (Sweden)

Gabriela Sąkol

2011-09-01

Full Text Available Background: Long-term shallow exploitation of pitcoal in Będzin area (in mining district Zagłębie Dąbrowskie has degraded the environment. Profiles of soil were dislocated and contaminated with heavy metals above permissible standards. Due to the fact that Zagłę- bie Dąbrowskie is densely populated, risk of harmful exposure to heavy metals affects high number of people. Decontamination of post-mining grounds is possible with planting plants which not only tolerate elevated heavy metals quantities but can also accumulate them in plant tissues. Materials and methods: The cultivars ‘Chatterbox’ and ‘Strawberry Swirl’ and ‘Palace Purple’ of coral bells (Heuchera cvs. were chosen to do the research. Cadmium, lead and zinc uptake in plants growing in contaminated and control fields was evaluated. Amount of heavy metals was determined by atomic absorption spectrometry (AAS. Results: Content of metals detected in plants in postmining soil was respectively: Cd 1,92 mgükg11, Pb 56,3 mgükg11, Zn 153,7 mgükg11. Those metals value is from 2 to 4 times higher than natural content in neutral soil of pH 6,5 – a typical pH in this region. The examined cultivars of coral bells accumulated significant amount of Cd, Pb, Zn even if concentration of those metals was low, what is characteristic for clean regions of Poland. Conclusions: The plants cultivated on contaminated soil of post-mining region didn`t show toxic response (damaged leaves even though they accumulated cadmium, lead and zinc in their roots and leaves. Cultivars differences of coral bells found on significance level (p¤0,05. The cultivar ‘Palace Purple’ has transported the highest amount of lead from roots to leaves. Other cultivars ‘Chatterbox’ and ‘Strawberry Swirl’ have accumulated higher amounts of metals in their roots in a sequence Cd¤Zn¤Pb.

Assessments of the probabilities of aircraft impact with the Sandia Pulsed Reactor and Building 836, Sandia Laboratories, Albuquerque

International Nuclear Information System (INIS)

Biringer, B.E.

1976-11-01

This report documents a study of the annual probabilities of aircraft impact with the Sandia Pulsed Reactor (SPR) and Bldg. 836 at Sandia Laboratories, Albuquerque. The probability of aircraft impact into each structure was estimated using total yearly operations, effective structure area, structure location relative to air activity, and accident rate per kilometer. The estimated probability for an aircraft impact with SPR is 1.1 x 10 -4 per year; the estimated probability for impact with Bldg. 836 is 1.0 x 10 -3 per year

Calendar year 2004 annual site environmental report:Sandia National Laboratories, Albuquerque, New Mexico.

Energy Technology Data Exchange (ETDEWEB)

Montoya, Amber L.; Goering, Teresa Lynn; Wagner, Katrina; Koss, Susan I.; Salinas, Stephanie A.

2005-09-01

Sandia National Laboratories, New Mexico (SNL/NM) is a government-owned, contractor-operated facility owned by the U.S. Department of Energy (DOE), National Nuclear Security Administration (NNSA) and managed by the Sandia Site Office (SSO), Albuquerque, New Mexico. Sandia Corporation, a wholly-owned subsidiary of Lockheed Martin Corporation, operates SNL/NM. This annual report summarizes data and the compliance status of Sandia Corporation's environmental protection and monitoring programs through December 31, 2004. Major environmental programs include air quality, water quality, groundwater protection, terrestrial surveillance, waste management, pollution prevention (P2), environmental restoration (ER), oil and chemical spill prevention, and the National Environmental Policy Act (NEPA). Environmental monitoring and surveillance programs are required by DOE Order 450.1, Environmental Protection Program (DOE 2005) and DOE Order 231.1A, Environment, Safety, and Health Reporting (DOE 2004a). (DOE 2004a).

Proximal potentially seismogenic sources for Sandia National Laboratories, Albuquerque, New Mexico

International Nuclear Information System (INIS)

Gibson, J.D.

1995-01-01

Recent geologic and geophysical investigations within the Albuquerque Basin have shed light on the potentially seismogenic sources that might affect Sandia National Laboratories, New Mexico (SNL/NM), a multi-disciplinary research and engineering facility of the US Department of Energy (DOE). This paper presents a summary of potentially seismogenic sources for SNL/NM, emphasizing those sources within approximately 8 kilometers (km) of the site. Several significant faults of the central Rio Grande rift transect SNL/NM. Although progress has been made on understanding the geometry and interactions of these faults, little is known of the timing of most recent movement or on recurrent intervals for these faults. Therefore, whether particular faults or fault sections have been active during the Holocene or even the late Pleistocene is undocumented. Although the overall subdued surface expression of many of these faults suggests that they have low to moderate slip rates, the proximity of these faults to critical (e.g., nuclear) and non-critical (e.g., high-occupancy, multistory office/light lab) facilities at SNL/NM requires their careful examination for evaluation of potential seismic hazard

Results from the fielding of the Bio-surveillance Analysis, Feedback, Evaluation and Response (B-SAFER) system in Albuquerque, New Mexico.

Science.gov (United States)

Forslund, David; Umland, Edith; Brillman, Judith C; Joyce, Ed; Froman, Philip; Burr, Tom; Judd, Stephen L; Picard, Richard; Wokoun, Doug; Joner, Mike; Sewell, C Mack

2003-01-01

Public health authorities need a surveillance system that is sensitive enough to detect a disease outbreak early to enable a proper response. In order to meet this challenge we have deployed a pilot component-based system in Albuquerque, NM as part of the National Biodefense Initiative (BDI). B-SAFER gathers routinely collected data from healthcare institutions to monitor disease events in the community. We describe initial results from the deployment of the system for the past 6 months

Earthquake scenario and probabilistic ground-shaking hazard maps for the Albuquerque-Belen-Santa Fe, New Mexico, corridor

Science.gov (United States)

Wong, I.; Olig, S.; Dober, M.; Silva, W.; Wright, D.; Thomas, P.; Gregor, N.; Sanford, A.; Lin, K.-W.; Love, D.

2004-01-01

New Mexico's population is concentrated along the corridor that extends from Belen in the south to Española in the north and includes Albuquerque and Santa Fe. The Rio Grande rift, which encompasses the corridor, is a major tectonically, volcanically, and seismically active continental rift in the western U.S. Although only one large earthquake (moment magnitude (M) ≥ 6) has possibly occurred in the New Mexico portion of the rift since 1849, paleoseismic data indicate that prehistoric surface-faulting earthquakes of M 6.5 and greater have occurred on aver- age every 400 yrs on many faults throughout the Rio Grande rift.

Commercial and game fish from the Dąbie lake (Poland and their infection of Paracoenogonimus ovatus (Digenea

Directory of Open Access Journals (Sweden)

Angelika Anna Linowska

2015-11-01

Full Text Available Paracoenogonimus ovatus is the parasite that infest wide definitive host range (predator birds and at least two intermediate hosts: molluscs (Viviparus viviparus, V. fasciatus and freshwater fish from eastern and central Europe. The larvae of the parasite (metacercariae go to the muscle and connective tissue, and at high intensity of infection to the internal organs and brain of fish. A total of 128 fishes were caught in autumn 2009 and 2014, by fishing boats operating in Lake Dąbie, which is one of the largest lakes in Poland. The species selected reflect the species structure of commercial and recreational catches. They were roach, bream, silver bream, crucian carp (Cyprinidae, ruffe, perch, zander (Percidae and pike (Esocidae. The fish were filleted, and the skinned muscle was compressed under a trichinoscope, what allowed to see and count metacercariae in the tissues. To facilitate parasite isolation from the cysts, the muscle tissues were subjected to a 0.1 % solution of activated pepsin and 5 % citric acid at a temperature of 20ºC. The free larvae were measured and identified under an Olympus BX 50 microscope coupled with a camera running AxioVs40 V 4.8.2.0 software. Metacercariae are grouped primarily at depths ranging from just beneath the skin to about 50% of fillet thickness. The infection prevalence of P. ovatus metacercariae in the fish analyzed was 78,5%. The density of infection per gram of muscle tissue mass in the fish infected was 8.85 (from 1 to 84 metacercariae. The highest density was noted in roach, bream and white bream (17.09, 11.14 and 9.58, respectively. Metacercariae occurred singly in pike, parasites were not found in the muscles of crucian carp, ruffe, and perch examined. The reason for such differences in infection is the availability and composition of food, as well as the behavior of the fish examined.

A Systems Biology-Based Investigation into the Pharmacological Mechanisms of Sheng-ma-bie-jia-tang Acting on Systemic Lupus Erythematosus by Multi-Level Data Integration.

Science.gov (United States)

Huang, Lin; Lv, Qi; Liu, Fenfen; Shi, Tieliu; Wen, Chengping

2015-11-12

Sheng-ma-bie-jia-tang (SMBJT) is a Traditional Chinese Medicine (TCM) formula that is widely used for the treatment of Systemic Lupus Erythematosus (SLE) in China. However, molecular mechanism behind this formula remains unknown. Here, we systematically analyzed targets of the ingredients in SMBJT to evaluate its potential molecular mechanism. First, we collected 1,267 targets from our previously published database, the Traditional Chinese Medicine Integrated Database (TCMID). Next, we conducted gene ontology and pathway enrichment analyses for these targets and determined that they were enriched in metabolism (amino acids, fatty acids, etc.) and signaling pathways (chemokines, Toll-like receptors, adipocytokines, etc.). 96 targets, which are known SLE disease proteins, were identified as essential targets and the rest 1,171 targets were defined as common targets of this formula. The essential targets directly interacted with SLE disease proteins. Besides, some common targets also had essential connections to both key targets and SLE disease proteins in enriched signaling pathway, e.g. toll-like receptor signaling pathway. We also found distinct function of essential and common targets in immune system processes. This multi-level approach to deciphering the underlying mechanism of SMBJT treatment of SLE details a new perspective that will further our understanding of TCM formulas.

Core drilling provides information about Santa Fe Group aquifer system beneath Albuquerque's West Mesa

Science.gov (United States)

Allen, B.D.; Connell, S.D.; Hawley, J.W.; Stone, B.D.

1998-01-01

Core samples from the upper ???1500 ft of the Santa Fe Group in the Albuquerque West Mesa area provide a first-hand look at the sediments and at subsurface stratigraphic relationships in this important part of the basin-fill aquifer system. Two major hydrostratigraphic subunits consisting of a lower coarse-grained, sandy interval and an overlying fine-grained, interbedded silty sand and clay interval lie beneath the water table at the 98th St core hole. Borehole electrical conductivity measurements reproduce major textural changes observed in the recovered cores and support subsurface correlations of hydrostratigraphic units in the Santa Fe Group aquifer system based on geophysical logs. Comparison of electrical logs from the core hole and from nearby city wells reveals laterally consistent lithostratigraphic patterns over much of the metropolitan area west of the Rio Grande that may be used to delineate structural and related stratigraphic features that have a direct bearing on the availability of ground water.

Comprehensive Baseline Environmental Audit of the Inhalation Toxicology Research Institute, Albuquerque, New Mexico

International Nuclear Information System (INIS)

1993-06-01

This report documents the results of the Comprehensive Baseline Environmental Audit conducted at the Inhalation Toxicology Research Institute (ITRI) in Albuquerque, New Mexico. The scope of the audit at the ITRI was comprehensive, addressing environmental activities in the technical areas of air; soils, sediments, and biota; surface water/drinking water; groundwater; waste management; toxic and chemical materials; quality assurance; radiation; inactive waste sites; environmental management; and environmental monitoring programs. Specifically assessed was the compliance of ITRI operations and activities with Federal, state, and local regulations; DOE Orders; internal operating standards; and best management practices. Onsite activities included inspection of ITRI facilities and operations; review of site documents; interviews with DOE and contractor personnel, as well as representatives from state regulatory agencies; and reviews of previous appraisals. Using these sources of information, the environmental audit team developed findings, which fell into two general categories: compliance findings and best management practice findings. Each finding also identifies apparent causal factor(s) that contributed to the finding and will assist line management in developing ''root causes'' for implementing corrective actions

Art and politics in the former "Portuguese Colonial Empire". The monument to Mouzinho de Albuquerque in Lourenço Marques

Directory of Open Access Journals (Sweden)

Verheij, Gerbert

2013-01-01

Full Text Available In 1940, a monument to Mouzinho de Albuquerque is inaugurated in the former capital of the Portuguese Colony of Mozambique, Lourenço Marques. The result of a lenghty commissioning process, this homage to one of the main heroes of the colonial pantheon becomes a center-piece in the many political rituals which had become common-place during the 1930s. The concepts of aura and cult value are used to analyse its "traditionalist" aesthetics and the role it played in political spectacles, arguing that it obeys a strategy of representation of the public space as "Empire".

Assessing the vulnerability of public-supply wells to contamination: Rio Grande aquifer system in Albuquerque, New Mexico

Science.gov (United States)

Jagucki, Martha L.; Bexfield, Laura M.; Heywood, Charles E.; Eberts, Sandra M.

2012-01-01

This fact sheet highlights findings from the vulnerability study of a public-supply well in Albuquerque, New Mexico (hereafter referred to as “the study well”). The study well produces about 3,000 gallons of water per minute from the Rio Grande aquifer system. Water samples were collected at the study well, at two other nearby public-supply wells, and at monitoring wells installed in or near the simulated zone of contribution to the study well. Untreated water samples from the study well contained arsenic at concentrations exceeding the Maximum Contaminant Level (MCL) of 10 micrograms per liter (µg/L) established by the U.S. Environmental Protection Agency for drinking water. Volatile organic compounds (VOCs) and nitrate also were detected, although at concentrations at least an order of magnitude less than established drinking-water standards, where such standards exist. Overall, study findings point to four primary influences on the movement and (or) fate of contaminants and the vulnerability of the public-supply well in Albuquerque: (1) groundwater age (how long ago water entered, or recharged, the aquifer), (2) groundwater development (introduction of manmade recharge and discharge sources), (3) natural geochemical conditions of the aquifer, and (4) seasonal pumping stresses. Concentrations of the isotope carbon-14 indicate that groundwater from most sampled wells in the local study area is predominantly water that entered, or recharged, the aquifer more than 6,000 years ago. However, the additional presence of the age tracer tritium in several groundwater samples at concentrations above 0.3 tritium units indicates that young (post-1950) recharge is reaching the aquifer across broad areas beneath Albuquerque. This young recharge is mixing with the thousands-of-years-old water, is migrating to depths as great as 245 feet below the water table, and is traveling to some (but not all) of the public-supply wells sampled. Most groundwater samples containing a

Proceedings of the National Conference on Climate Change and Water Resources Management (1st) Held in Albuquerque, New Mexico on November 4-7, 1991

Science.gov (United States)

1993-12-01

of Albuquerque, New Mexico (pop. 500,000), and El Paso, Texas- Ciudad Juarez, Chihuahua (pop. 1 million), as well as in four sister cities near the... Ciudad Juarez area. The latter twin cities currently withdraw groundwater at the highest rate anywhere in the lower Rio Grande basin (Eaton and Anderson...kcal m 2day-1), H,. is net solar (short wave) radiation, H, is atmospheric long-wave radiation, H, is conductive loss ( sensible heat), H. is

Groundwater hydrology and estimation of horizontal groundwater flux from the Rio Grande at selected locations in Albuquerque, New Mexico, 2003-9

Science.gov (United States)

Rankin, Dale R.; McCoy, Kurt J.; More, Geoff J.M.; Worthington, Jeffrey A.; Bandy-Baldwin, Kimberly M.

2013-01-01

The Albuquerque, New Mexico, area has two principal sources of water: groundwater from the Santa Fe Group aquifer system and surface water from the San Juan-Chama Diversion Project. From 1960 to 2002, groundwater withdrawals from the Santa Fe Group aquifer system have caused water levels to decline more than 120 feet in some places within the Albuquerque area, resulting in a great deal of interest in quantifying the river-aquifer interaction associated with the Rio Grande. In 2003, the U.S. Geological Survey in cooperation with the Bureau of Reclamation, the Middle Rio Grande Endangered Species Collaborative Program, and the U.S. Army Corps of Engineers began a detailed characterization of the hydrogeology of the Rio Grande riparian corridor in the Albuquerque, New Mexico, area to provide hydrologic data and enhance the understanding of rates of water leakage from the Rio Grande to the alluvial aquifer, groundwater flow through the aquifer, and discharge of water from the aquifer to the riverside drains. A simple conceptual model of flow indicates that the groundwater table gently slopes from the Rio Grande towards riverside drains and the outer boundaries of the inner valley. Water infiltrating from the Rio Grande initially moves vertically below the river, but, as flow spreads farther into the Rio Grande inner valley alluvial aquifer, flow becomes primarily horizontal. The slope of the water-table surface may be strongly controlled by the riverside drains and influenced by other more distal hydrologic boundary conditions, such as groundwater withdrawals by wells. Results from 35 slug tests performed in the Rio Grande inner valley alluvial aquifer during January and February 2009 indicate that hydraulic-conductivity values ranged from 5 feet per day to 160 feet per day with a median hydraulic-conductivity for all transects of 40 feet per day. Median annual horizontal hydraulic gradients in the Rio Grande inner valley alluvial aquifer ranged from 0.011 to 0

ROMEIRO, Adriana. A construção de um mito: Antônio de Albuquerque e o levante emboaba, p.167-188.

OpenAIRE

Romeiro, Adriana

2011-01-01

Este artigo examina a construção da imagem de herói pacificador em torno de Antônio de Albuquerque, governador da capitania do Rio de Janeiro e depois da capitania de São Paulo e Minas do Ouro, considerado o responsável pela pacificação da Guerra dos Emboabas. Descrito por Cláudio Manuel da Costa como um herói dotado das virtudes da coragem e prudência, tal imagem se deslocaria depois para os estudos históricos, conformando as narrativas sobre a Guerra dos Emboabas, em particular, e a adminis...

Groundwater hydrology and estimation of horizontal groundwater flux from the Rio Grande at selected locations in Albuquerque, New Mexico, 2009–10

Science.gov (United States)

Rankin, Dale R.; Oelsner, Gretchen P.; McCoy, Kurt J.; Goeff J.M. Moret,; Jeffery A. Worthington,; Kimberly M. Bandy-Baldwin,

2016-03-17

The Albuquerque area of New Mexico has two principal sources of water: (1) groundwater from the Santa Fe Group aquifer system, and (2) surface water from the Rio Grande. From 1960 to 2002, pumping from the Santa Fe Group aquifer system caused groundwater levels to decline more than 120 feet while water-level declines along the Rio Grande in Albuquerque were generally less than 40 feet. These differences in water-level declines in the Albuquerque area have resulted in a great deal of interest in quantifying the river-aquifer interaction associated with the Rio Grande.In 2003, the U.S. Geological Survey, in cooperation with the Bureau of Reclamation, acting as fiscal agent for the Middle Rio Grande Endangered Species Collaborative Program, and the U.S. Army Corps of Engineers, began a study to characterize the hydrogeology of the Rio Grande inner valley alluvial aquifer in the Albuquerque area of New Mexico. The study provides hydrologic data in order to enhance the understanding of rates of water leakage from the Rio Grande to the alluvial aquifer, groundwater flow through the aquifer, and discharge of water from the aquifer to riverside drains. The study area extends about 20 miles along the Rio Grande in the Albuquerque area. Piezometers and surface-water gages were installed in paired transects at eight locations. Nested piezometers, completed at various depths in the alluvial aquifer, and surface-water gages, installed in the Rio Grande and riverside drains, were instrumented with pressure transducers. Water-level and water-temperature data were collected from 2009 to 2010.Water levels from the piezometers indicated that groundwater movement was usually away from the river towards the riverside drains. Annual mean horizontal groundwater gradients in the inner valley alluvial aquifer ranged from 0.0024 (I-25 East) to 0.0144 (Pajarito East). The median hydraulic conductivity values of the inner valley alluvial aquifer, determined from slug tests, ranged from 30

1995 annual epidemiologic surveillance report for Sandia National Laboratory-Albuquerque

International Nuclear Information System (INIS)

1995-01-01

The US Department of Energy's (DOE's) conduct of epidemiologic surveillance provides an early warning system for health problems among workers. This program monitors illnesses and injuries that result in an absence of five or more consecutive workdays, occupational injuries and illnesses, and disabilities and deaths among current workers. This report provides a summary of epidemiologic surveillance data collected from the Sandia National Laboratory-Albuquerque (SNL-AL) from January 1, 1995 through December 31, 1995. The data were collected by a coordinator at SNL-AL and submitted to the Epidemiologic Surveillance Data Center, located at Oak Ridge Institute for Science and Education, where quality control procedures and data analyses were carried out. The annual report for 1995 has been redesigned from reports for previous years. Most of the information in the previous reports is also in this report, but some material now appears in the appendices instead of the main body of the report. The information presented in the main body of the report provides a descriptive analysis of the data collected from the site and the appendices provide more detail. A new section of the report presents trends in health over time. The Glossary and an Explanation of Diagnostic Categories have been expanded with more examples of diagnoses to illustrate the content of each category. The data presented here apply only to SNL-AL. The DOE sites are varied, so comparisons of SNL-AL with other DOE sites should be made with caution. It is important to keep in mind that many factors can affect the completeness and accuracy of health information collected at the sites as well as affect patterns of illness and injury observed

1995 annual epidemiologic surveillance report for Sandia National Laboratory-Albuquerque

Energy Technology Data Exchange (ETDEWEB)

NONE

1995-12-31

The US Department of Energy`s (DOE`s) conduct of epidemiologic surveillance provides an early warning system for health problems among workers. This program monitors illnesses and injuries that result in an absence of five or more consecutive workdays, occupational injuries and illnesses, and disabilities and deaths among current workers. This report provides a summary of epidemiologic surveillance data collected from the Sandia National Laboratory-Albuquerque (SNL-AL) from January 1, 1995 through December 31, 1995. The data were collected by a coordinator at SNL-AL and submitted to the Epidemiologic Surveillance Data Center, located at Oak Ridge Institute for Science and Education, where quality control procedures and data analyses were carried out. The annual report for 1995 has been redesigned from reports for previous years. Most of the information in the previous reports is also in this report, but some material now appears in the appendices instead of the main body of the report. The information presented in the main body of the report provides a descriptive analysis of the data collected from the site and the appendices provide more detail. A new section of the report presents trends in health over time. The Glossary and an Explanation of Diagnostic Categories have been expanded with more examples of diagnoses to illustrate the content of each category. The data presented here apply only to SNL-AL. The DOE sites are varied, so comparisons of SNL-AL with other DOE sites should be made with caution. It is important to keep in mind that many factors can affect the completeness and accuracy of health information collected at the sites as well as affect patterns of illness and injury observed.

The Albuquerque Seismological Laboratory Data Quality Analyzer

Science.gov (United States)

Ringler, A. T.; Hagerty, M.; Holland, J.; Gee, L. S.; Wilson, D.

2013-12-01

The U.S. Geological Survey's Albuquerque Seismological Laboratory (ASL) has several efforts underway to improve data quality at its stations. The Data Quality Analyzer (DQA) is one such development. The DQA is designed to characterize station data quality in a quantitative and automated manner. Station quality is based on the evaluation of various metrics, such as timing quality, noise levels, sensor coherence, and so on. These metrics are aggregated into a measurable grade for each station. The DQA consists of a website, a metric calculator (Seedscan), and a PostgreSQL database. The website allows the user to make requests for various time periods, review specific networks and stations, adjust weighting of the station's grade, and plot metrics as a function of time. The website dynamically loads all station data from a PostgreSQL database. The database is central to the application; it acts as a hub where metric values and limited station descriptions are stored. Data is stored at the level of one sensor's channel per day. The database is populated by Seedscan. Seedscan reads and processes miniSEED data, to generate metric values. Seedscan, written in Java, compares hashes of metadata and data to detect changes and perform subsequent recalculations. This ensures that the metric values are up to date and accurate. Seedscan can be run in a scheduled task or on demand by way of a config file. It will compute metrics specified in its configuration file. While many metrics are currently in development, some are completed and being actively used. These include: availability, timing quality, gap count, deviation from the New Low Noise Model, deviation from a station's noise baseline, inter-sensor coherence, and data-synthetic fits. In all, 20 metrics are planned, but any number could be added. ASL is actively using the DQA on a daily basis for station diagnostics and evaluation. As Seedscan is scheduled to run every night, data quality analysts are able to then use the

Przegląd metody leczenia i najczęstszych przyczyn amputacji otwartych i zamkniętych w obrębie kończyny górnej = Review of the methods of treatment and the most common causes of open and closed amputations within areas upper extremity

Directory of Open Access Journals (Sweden)

Katarzyna Pietkun

2015-03-01

Katedra i Klinika Rehabilitacji Collegium Medicum UMK w Bydgoszczy Streszczenie W obecnych czasach obrażenia w obrębie rąk są dość często spotykanymi urazami w obrębie ciała. Często przyczynami amputacji są urazy powstałe podczas obsługi maszyn  zarówno maszyn rolniczych jak i maszyn w przemyśle rzemieślniczym. Każda amputacja jest zabiegiem odjęcia części kończyny lub jej całej. Nieważne jak dobrze będzie  dobrana proteza i długość uformowanego kikuta prawdziwej ręki nic nie zastąpi. Amputacje wiążą się nie tylko z utratą części własnego ciała, ale również z dużą zmianą postawy psychicznej. Słowa kluczowe: amputacja, przyczyny amputacji, powikłania po amputacji, amputacja zamknięta, amputacja otwarta.   Abstract   At the present time the damage within the hands are quite often common injuries within the body. Often the causes of amputation injuries are caused when handling machines both agricultural machinery and machinery in the craft. Each amputation is to become part of a limb or the entire. No matter how well chosen and the length of the prosthesis will be molded a genuine die-hand there is no substitute. Amputations are not only with the loss of parts of his own body, but also with a large change in mental attitude. Keywords: amputation, the causes of amputation, complications after amputation, closed amputation, open amputation.

A cost/schedule and control system for the environmental restoration program Albuquerque Field Office

International Nuclear Information System (INIS)

Fiske, Wanda S.; Bischoff, Edward L.; Rea, Kenneth H.; Dwain Farley, P.; Biedermann, Charles A.

1992-01-01

The Department of Energy (DOE) Field Office Albuquerque (AL), Environmental Restoration Project Office (ERPO), has developed a project management system used to plan, document, and control Environmental Restoration (ER) work at eight installations and one superfund site managed by AL. This system emphasizes control of the cost, schedule, and technical elements of the Program. It supports programmatic documentation such as the Environmental Restoration/Waste Management Five-Year Plan, Site Specific Plan, and budget requests. The System provides information used to manage the ER Program at all levels of management (i.e., from low-level day-to-day activities to high-level upper management). The System requires substantial effort to ensure reliability; however, the benefit to ERPO is an effective, proactive project management tool. This paper provides an overview of the ERPO System, an explanation of how it is implemented, and lessons learned from this process. Application of the System to cost estimating, annual and five-year budget preparation, resource projections, scheduling, and cost/schedule performance measurement is discussed. Also discussed are cost/schedule review procedures, along with variance identification and resolution. Examples are taken from the Pinellas ER Program. (author)

Paleomagnetic evidence for a Tertiary not Triassic age for rocks in the lower part of the Grober-Fuqua #1 well, southeastern Albuquerque Basin, New Mexico

Science.gov (United States)

Hudson, M.R.; Grauch, V.J.S.

2003-01-01

A sedimentary sequence penetrated in the lower part of the Grober-Fuqua #1 well in the southeastern Albuquerque Basin has previously been interpreted as either Triassic or Eocene in age. Paleomagnetic study of three specimens from two core fragments yielded a 54.5?? mean inclination of remanent magnetization relative to bedding. This inclination is like that expected in Tertiary time and is distinct from an expected low-angle Triassic inclination. Although the data are very few, when considered in combination with stratigraphic relations and the presence of a gravity low in this southeastern part of the basin, the paleomagnetic evidence favors a Tertiary age for strata in the lower part of the Grober-Fuqua #1 well.

Overcharge Protection And Cell Voltage Monitoring For Lithium-Ion Batteries

Science.gov (United States)

Altemose, George; Salim, Abbas

2011-10-01

This paper describes a new Battery Interface and Electronics (BIE) assembly used to monitor battery and cell voltages, as well as provide overvoltage (overcharge) protection for Lithium Ion batteries with up to 8-cells in series. The BIE performs accurate measurement of the individual cell voltages, the total battery voltage, and the individual cell temperatures. In addition, the BIE provides an independent over-charge protection (OCP) circuit that terminates the charging process by isolating the battery from the charging source in the event that the voltage of any cell exceeds a preset limit of +4.500V. The OCP circuit utilizes dual redundancy, and is immune to single-point failures in the sense that no single-point failure can cause the battery to become isolated inadvertently. A typical application of the BIE in a spacecraft electrical power subsystem is shown in Figure 1. The BIE circuits have been designed with Chip On Board (COB) technology. Using this technology, integrated circuit die, Field Effect Transistors (FETs) and diodes are mounted and wired directly on a multi-layer printed wiring board (PWB). For those applications where long term reliability can be achieved without hermeticity, COB technology provides many benefits such as size and weight reduction while lowering production costs. The BIE was designed, fabricated and tested to meet the specifications provided by Orbital Sciences Corporation (OSC) for use with Lithium-Ion batteries in the Commercial Orbital Transportation System (COTS). COTS will be used to deliver cargo to the International Space Station at low earth orbit (LEO). Aeroflex has completed the electrical and mechanical design of the BIE and fabricated and tested the Engineering Model (EM), as well as the Engineering Qualification Model (EQM). Flight units have also been fabricated, tested and delivered to OSC.

75 FR 24741 - Endangered and Threatened Wildlife and Plants; Mexican Wolf (Canis lupus baileyi) Conservation...

Science.gov (United States)

2010-05-05

...] Endangered and Threatened Wildlife and Plants; Mexican Wolf (Canis lupus baileyi) Conservation Assessment... Mexico Ecological Services Field Office, 2105 Osuna NE, Albuquerque, NM 87113; by telephone at 505-761... guided by the 1982 Mexican Wolf Recovery Plan (U.S. Fish and Wildlife Service 1982) (recovery plan...

Developing an Analytical Framework: Incorporating Ecosystem Services into Decision Making - Proceedings of a Workshop

Science.gov (United States)

Hogan, Dianna; Arthaud, Greg; Pattison, Malka; Sayre, Roger G.; Shapiro, Carl

2010-01-01

The analytical framework for understanding ecosystem services in conservation, resource management, and development decisions is multidisciplinary, encompassing a combination of the natural and social sciences. This report summarizes a workshop on 'Developing an Analytical Framework: Incorporating Ecosystem Services into Decision Making,' which focused on the analytical process and on identifying research priorities for assessing ecosystem services, their production and use, their spatial and temporal characteristics, their relationship with natural systems, and their interdependencies. Attendees discussed research directions and solutions to key challenges in developing the analytical framework. The discussion was divided into two sessions: (1) the measurement framework: quantities and values, and (2) the spatial framework: mapping and spatial relationships. This workshop was the second of three preconference workshops associated with ACES 2008 (A Conference on Ecosystem Services): Using Science for Decision Making in Dynamic Systems. These three workshops were designed to explore the ACES 2008 theme on decision making and how the concept of ecosystem services can be more effectively incorporated into conservation, restoration, resource management, and development decisions. Preconference workshop 1, 'Developing a Vision: Incorporating Ecosystem Services into Decision Making,' was held on April 15, 2008, in Cambridge, MA. In preconference workshop 1, participants addressed what would have to happen to make ecosystem services be used more routinely and effectively in conservation, restoration, resource management, and development decisions, and they identified some key challenges in developing the analytical framework. Preconference workshop 3, 'Developing an Institutional Framework: Incorporating Ecosystem Services into Decision Making,' was held on October 30, 2008, in Albuquerque, NM; participants examined the relationship between the institutional framework and

76 FR 52687 - Renewal of Agency Information Collection for the Bureau of Indian Education Adult Education...

Science.gov (United States)

2011-08-23

... the Bureau of Indian Education Adult Education Program; Comment Request AGENCY: Bureau of Indian... Act, the Bureau of Education (BIE) is requesting comments on renewal of OMB approval to collect information for the BIE Adult Education Program. The information collection is currently authorized by OMB...

Abstracts of the annual Planetary Geologic Mappers Meeting, June 18-19, 2001, Albuquerque, New Mexico

Science.gov (United States)

Parker, Timothy J.; Tanaka, Kenneth L.; Senske, David A.

2002-01-01

The annual Planetary Geologic Mappers Meeting serves two purposes. In addition to giving mappers the opportunity to exchange ideas, experiences, victories, and problems with others, presentations are reviewed by the Geologic Mapping Subcommittee (GeMS) to provide input to the Planetary Geology and Geophysics Mapping Program review panel’s consideration of new proposals and progress reports that include mapping tasks. Funded mappers bring both oral presentation materials (slides or viewgraphs) and map products to post for review by GeMS and fellow mappers. Additionally, the annual meetings typically feature optional field trips offering earth analogs and parallels to planetary mapping problems. The 2001 Mappers Meeting, June 18-19, was convened by Tim Parker, Dave Senske, and Ken Tanaka and was hosted by Larry Crumpler and Jayne Aubele of the New Mexico Museum of Natural History and Science in Albuquerque, New Mexico. Oral presentations were given in the Museum’s Honeywell Auditorium, and maps were posted in the Sandia Room. In addition to active mappers, guests included local science teachers who had successfully competed for the right to attend and listen to the reports. It was a unique pleasure for mappers to have the opportunity to interact with and provide information to teachers responding so enthusiastically to the meeting presentation. On Sunday, June 17, Larry and Jayne conducted an optional pre-meeting field trip. The flanks of Rio Grande Rift, east and west of Albuquerque and Valles Caldera north of town presented tectonic, volcanic, and sedimentary examples of the Rift and adjoining areas analogous to observed features on Mars and Venus. The arid but volcanically and tectonically active environment of New Mexico’s rift valley enables focus on features that appear morphologically young and spectacular in satellite images and digital relief models. The theme of the trip was to see what, at orbiter resolution, "obvious" geologic features look like at

75 FR 81639 - Renewal of Agency Information Collection for No Child Left Behind Act Implementation; Request for...

Science.gov (United States)

2010-12-28

... established AYP definition or standards. Tribes/school boards may provide evidence that BIE made an error in... submit information to BIE to apply for funds in the event of an emergency or unforeseen contingency. 25.... This part contains the requirements for developing local educational financial plans in order to...

Sandia`s network for Supercomputing `94: Linking the Los Alamos, Lawrence Livermore, and Sandia National Laboratories using switched multimegabit data service

Energy Technology Data Exchange (ETDEWEB)

Vahle, M.O.; Gossage, S.A.; Brenkosh, J.P. [Sandia National Labs., Albuquerque, NM (United States). Advanced Networking Integration Dept.

1995-01-01

Supercomputing `94, a high-performance computing and communications conference, was held November 14th through 18th, 1994 in Washington DC. For the past four years, Sandia National Laboratories has used this conference to showcase and focus its communications and networking endeavors. At the 1994 conference, Sandia built a Switched Multimegabit Data Service (SMDS) network running at 44.736 megabits per second linking its private SMDS network between its facilities in Albuquerque, New Mexico and Livermore, California to the convention center in Washington, D.C. For the show, the network was also extended from Sandia, New Mexico to Los Alamos National Laboratory and from Sandia, California to Lawrence Livermore National Laboratory. This paper documents and describes this network and how it was used at the conference.

Ten years of born and infeld electrodynamics investigations

Energy Technology Data Exchange (ETDEWEB)

Vellozo, Sergio O. [Instituto Militar de Engenharia (IME), Rio de Janeiro, RJ (Brazil); Helayel Neto, Jose Abdala [Centro Brasileiro de Pesquisas Fisicas (CBPF), Rio de Janeiro, RJ (Brazil); Assis, Leonardo P. G. De [Stanford University (United States); Gaete, Patricio [U.S.M. (Chile)

2013-07-01

Full text: In this year, our group celebrates ten years of incursions in four-dimensional (3+1) Born and Infeld Electrodynamics (BIE). As is well known, BIE is a classical and nonlinear theory and it predicts a maximum finite value for the electric field, preventing the occurrence of classical singularities. It gives also finite energy for a point-like electric charge. In this period, our main effort was on BIE magnetic sector and the most significant results were: 1. the finite and well behaved magnetostatic field solution for a point-like electric charge at rest, 2. the intrinsic angular momentum (spin) as a self interaction among electric and magnetic field, 3. the cohesive resultant force, using the same natural and simple mechanism, giving stability to the electric charge. Another BIE incursion line stands for three-dimensional (2+1). We investigated the consequences of the space-time dimensionality on the existence of magnetostatic fields generated by electric charges at rest in an inertial frame, which were present in our four-dimensional version. A magnetostatic field associated with an electric charge at rest does not appear in this case. Interestingly, the addition of the topological term (Chern-Simons) to BIE yields the appearance of the magnetostatic field. Finally, we are looking for the hydrogen-like atom spectrum under the BI electrostatic potential, as well the muonic atom spectrum. (author)

Effects of temperature and salinity on the survival rates of coxicerberus ramosae (Albuquerque, 1978, an interstitial isopod of a Sandy Beach on the coast of Brazil

Directory of Open Access Journals (Sweden)

Elaine Figueiredo Albuquerque

2009-10-01

Full Text Available The tolerance to the combined effects of temperature and salinity was investigated in the interstitial isopod Coxicerberus ramosae (Albuquerque, 1978, a species of intertidal zone of sandy beaches in Rio de Janeiro, Brazil. The animals were collected on Praia Vermelha Beach. The experiments lasted 24 h and nine salinities and seven temperatures were used for a total of 63 combinations. Thirty animals were tested in each combination. The species showed high survival in most of the combinations. The temperature of 35 ºC was lethal and at 5 ºC, the animals tolerated only a narrow range of salinities. The statistical analyses showed that the effects of temperature and salinity were significant on the survival, which confirmed the euryhalinity and eurythermy of this species.A resistência aos efeitos combinados de temperatura e salinidade foi investigada no isópode intersticial Coxicerberus ramosae (Albuquerque, 1978 encontrado comumente na zona intertidal de praias arenosas do Rio de Janeiro, Brasil. Os exemplares foram coletados na Praia Vermelha. Os experimentos tiveram a duração de 24 horas e nove salinidades e sete temperaturas foram utilizadas, perfazendo um total de 63 combinações. Em cada combinação de T e S foram testados 30 animais. A espécie mostrou um grande percentual de sobrevivência na maior parte das combinações. A temperatura de 35ºC foi letal e na temperatura de 5ºC a espécie resistiu a uma faixa estreita de salinidades. As análises estatísticas mostraram que tanto os efeitos da temperatura como da salinidade e da interação entre estes fatores foram significativos na sobrevivência da espécie.O alto percentual de sobrevivência da espécie nas diferentes combinações de temperatura e salinidade, confirma, portanto, a eurialinidade e a euritermia da espécie, características comuns das espécies intersticiais litorais.

South Dakota School Principals' Preferred Leadership Styles for Leading Change to Face Poverty and Discrimination

Science.gov (United States)

Soka, John Alex

2011-01-01

This quantitative research study identified perceptions regarding leadership styles of a sample of high school, middle school, and elementary school principals serving in South Dakota public and tribal/BIE (Bureau of Indian Education) schools in 2011. From 152 public school districts and 20 tribal/BIE schools, a sample of 148 school principals was…

A boundary integral equation for boundary element applications in multigroup neutron diffusion theory

International Nuclear Information System (INIS)

Ozgener, B.

1998-01-01

A boundary integral equation (BIE) is developed for the application of the boundary element method to the multigroup neutron diffusion equations. The developed BIE contains no explicit scattering term; the scattering effects are taken into account by redefining the unknowns. Boundary elements of the linear and constant variety are utilised for validation of the developed boundary integral formulation

Vegetation study in support of the design and optimization of vegetative soil covers, Sandia National Laboratories, Albuquerque, New Mexico.

Energy Technology Data Exchange (ETDEWEB)

Peace, Gerald (Jerry) L.; Goering, Timothy James (GRAM inc., Albuquerque, NM); Knight, Paul J. (Marron and Associates, Albuquerque, NM); Ashton, Thomas S. (Marron and Associates, Albuquerque, NM)

2004-11-01

A vegetation study was conducted in Technical Area 3 at Sandia National Laboratories, Albuquerque, New Mexico in 2003 to assist in the design and optimization of vegetative soil covers for hazardous, radioactive, and mixed waste landfills at Sandia National Laboratories/New Mexico and Kirtland Air Force Base. The objective of the study was to obtain site-specific, vegetative input parameters for the one-dimensional code UNSAT-H and to identify suitable, diverse native plant species for use on vegetative soil covers that will persist indefinitely as a climax ecological community with little or no maintenance. The identification and selection of appropriate native plant species is critical to the proper design and long-term performance of vegetative soil covers. Major emphasis was placed on the acquisition of representative, site-specific vegetation data. Vegetative input parameters measured in the field during this study include root depth, root length density, and percent bare area. Site-specific leaf area index was not obtained in the area because there was no suitable platform to measure leaf area during the 2003 growing season due to severe drought that has persisted in New Mexico since 1999. Regional LAI data was obtained from two unique desert biomes in New Mexico, Sevilletta Wildlife Refuge and Jornada Research Station.

Customer service drives pipelines' reorganization

International Nuclear Information System (INIS)

Share, J.

1997-01-01

The concept behind formation of Enron Transportation and Storage tells plenty about this new gas industry. When executives at the Enron Gas Pipeline Group considered plans last year to streamline operations by merging the support functions of Transwestern Pipeline and their other wholly owned pipeline company, Northern Natural Gas, seamless customer service was foremost on their agenda. Instead of worrying about whether employees would favor one pipeline over the other, perhaps to the detriment of customers, they simply created a new organization that everyone would swear the same allegiance to. The 17,000-mile, 4.1 Bcf/d Northern system serves the upper Midwest market and two major expansion projects were completed there last year. Transwestern is a 2,700-mile system with an eastward capacity of 1 Bcf/d and westward of 1.5 Bcf/, that traditionally served California markets. It also ties into Texas intrastate markets and, thanks to expansion of the San Juan lateral, to southern Rocky Mountain supplies. Although Enron Corp. continues to position itself as a full-service energy company, the Gas Pipeline Group continues to fuel much of corporate's net income, which was $584 million last year. With ET and S comprising a significant portion of GPG's income, it was vital that the merger of Northern's 950 employees with Transwestern's 250 indeed be a seamless one. It was not easy either psychologically or geographically with main offices in Omaha, NE and Houston as well as operations centers in Minneapolis, MN; Amarillo, TX; W. Des Moines, IA; and Albuquerque, NM. But the results have been gratifying, according to William R. Cordes, President of ET and S and Nancy L. Gardner, Executive Vice President of Strategic Initiatives

77 FR 19697 - Notice of Intent to Repatriate Cultural Items: Maxwell Museum of Anthropology, University of New...

Science.gov (United States)

2012-04-02

... Cultural Items: Maxwell Museum of Anthropology, University of New Mexico, Albuquerque, NM AGENCY: National Park Service, Interior. ACTION: Notice. SUMMARY: The Maxwell Museum of Anthropology, in consultation... with the cultural items may contact the Maxwell Museum of Anthropology. DATES: Representatives of any...

77 FR 46116 - Notice of Inventory Completion: Maxwell Museum of Anthropology, University of New Mexico...

Science.gov (United States)

2012-08-02

... Inventory Completion: Maxwell Museum of Anthropology, University of New Mexico, Albuquerque, NM AGENCY: National Park Service, Interior. ACTION: Notice. SUMMARY: The Maxwell Museum of Anthropology has completed... has a cultural affiliation with the human remains should contact the Maxwell Museum of Anthropology at...

50 CFR 13.11 - Application procedures.

Science.gov (United States)

2010-10-01

..., Albuquerque, NM 87103. Region 3 (IA, IL, IN, MN, MO, MI, OH, WI): U.S. Fish and Wildlife Service, Migratory... permit. You must pay in U.S. dollars. If you submit a check or money order, it must be made payable to...

76 FR 56468 - Notice of Inventory Completion: Maxwell Museum of Anthropology, University of New Mexico...

Science.gov (United States)

2011-09-13

...: Maxwell Museum of Anthropology, University of New Mexico, Albuquerque, NM AGENCY: National Park Service, Interior. ACTION: Notice. SUMMARY: The Maxwell Museum of Anthropology, University of New Mexico has... contact the Maxwell Museum of Anthropology, University of New Mexico. Repatriation of the human remains to...

Ideas and Inspirations: Good News about Diabetes Prevention and Management in Indian Country

Medline Plus

Full Text Available ... Event Calendar Indian Health Manual Key Leaders Legislation Organizational Structure Our Employees Locations Headquarters Alaska Area Albuquerque ... of Management Services - 09E70 Office of Public Health Support - 09E10D Office of Resource Access and Partnerships - 10E85C ...

78 FR 31973 - Endangered and Threatened Species Permit Applications

Science.gov (United States)

2013-05-28

... O'odham Nation, Sells, Arizona. Applicant requests an amendment to a current permit for research and... (Herpailurus yagouaroundi), and ocelot (Leopardus pardalis) within Pima County, Tohono O'odham Nation, Arizona... and Wildlife Service, P.O. Box 1306, Room 6034, Albuquerque, NM 87103 at 505-248-6920. Please refer to...

DCU 250 Arabic dependency bank: an LFG gold standard resource for the Arabic Penn treebank

OpenAIRE

Al-Raheb, Yafa; Akrout, Amine; van Genabith, Josef; Dichy, J.

2006-01-01

This paper describes the construction of a dependency bank gold standard for Arabic, DCU 250 Arabic Dependency Bank (DCU 250), based on the Arabic Penn Treebank Corpus (ATB) (Bies and Maamouri, 2003; Maamouri and Bies, 2004) within the theoretical framework of Lexical Functional Grammar (LFG). For parsing and automatically extracting grammatical and lexical resources from treebanks, it is necessary to evaluate against established gold standard resources. Gold standards for various languages h...

’n Murgtere saak: ’n Gendermatige lees van Boom van my lewe en Ad hominem

Directory of Open Access Journals (Sweden)

Louisemarié Combrink

2012-11-01

Full Text Available Hierdie artikel bied ontleed twee kunstenaarsboeke deur manlike kunstenaars wat aan die praktykgebaseerderde navorsingsprojek Oor die einders van die bladsy deelgeneem het. Die gekose kunstenaars spreek spesifiek die gedagte van manlike weerloosheid en verwonding aan en maak in die proses van ’n aantal sogenaamde manlike maar veral ook vroulike genderbetekenaars gebruik. Schutte se Boom van my lewe en Strydom en Burger se Ad hominem word ondersoek. Daar word aangevoer dat die gebruik van veral konvensioneel vroulike mediums tesame met temas wat sowel ’n manlike as vroulike karakter het, meewerk om die ervaring van manlike weerloosheid en verwonding op so ’n wyse te kommunikeer dat ’n ongewone manlike subjekposisie daargestel word. Hierdie subjekposisie bied ’n meer genuanseerde beskouing van manlikheid as wat konvensionele (heteronormatiewe en selfs ook sogenaamde ‘nuwe’ of alternatiewe manlike subjekposisies (soos transgender, homoseksueel en dies meer diskoerse bied.

Project Management Support and Services for the Environmental Restoration and Waste Management. Final report

International Nuclear Information System (INIS)

1995-01-01

The Los Alamos National Laboratory (LANL) Environmental Restoration Technical Support Office (ERTSO) contracted Project Time ampersand Cost, Inc. (PT ampersand C) on 16 November 1992 to provide support services to the US Department of Energy (DOE). ERTSO had traditionally supported the DOE Albuquerque office in the Environmental Restoration and Waste Management Programs and had also supported the Office of Waste Management (EM-30) at DOE Headquarters in Germantown, Maryland. PT ampersand C was requested to provide project management and support services for the DOE as well as liaison and coordination of responses and efforts between various agencies. The primary objective of this work was to continue LANL's technical support role to EM-30 and assist in the development of the COE Cost and Schedule Estimating (CASE) Guide for EM-30. PT ampersand C's objectives, as specified in Section B of the contract, were well met during the duration of the project through the review and comment of various draft documents, trips to DOE sites providing program management support and participating in the training for the EM-30 Cost and Schedule Estimating Guide, drafting memos and scheduling future projects, attending numerous meetings with LANL, DOE and other subcontractors, and providing written observations and recommendations.he results obtained were determined to be satisfactory by both the LANL ERTSO and DOE EM-30 organizations. The objective to further the support from LANL and their associated subcontractor (PT ampersand C) was met. The contract concluded with no outstanding issues

Technology Transition and Adoption: A Study in Search of Metrics for Evaluating Transition

Science.gov (United States)

2010-12-01

develops a technology on time, within budget, and performs as advertised meets all conventional standards for success. However, if the technology gets...Model-Based Integration of Embedded Software ( MoBIES ) 0 USAF 1 0 0 0 0 76 Project Mobius: A Study on the Feasibility of Learning by Reading 0 0 0 1 0...Engine Generator (MSEG) Program 50 1 0 1,203 0 0 1 75 Model-Based Integration of Embedded Software ( MoBIES ) 45 1 0 1,659 0 0 1 76 Project Mobius: A

NASA University Research Centers Technical Advances in Education, Aeronautics, Space, Autonomy, Earth and Environment

Science.gov (United States)

Jamshidi, M. (Editor); Lumia, R. (Editor); Tunstel, E., Jr. (Editor); White, B. (Editor); Malone, J. (Editor); Sakimoto, P. (Editor)

1997-01-01

This first volume of the Autonomous Control Engineering (ACE) Center Press Series on NASA University Research Center's (URC's) Advanced Technologies on Space Exploration and National Service constitute a report on the research papers and presentations delivered by NASA Installations and industry and Report of the NASA's fourteen URC's held at the First National Conference in Albuquerque, New Mexico from February 16-19, 1997.

Electromagnetic surveys to detect clay-rich sediment in the Rio Grande inner valley, Albuquerque area, New Mexico

Science.gov (United States)

Bartolino, James R.; Sterling, Joseph M.

2000-01-01

Information on the presence of clay-rich layers in the inner-valley alluvium is essential for quantifying the amount of water transmitted between the Rio Grande and the Santa Fe Group aquifer system. This report describes a study that used electromagnetic surveys to provide this information. In the first phase of the study, electromagnetic soundings were made using time-domain and frequency-domain electro- magnetic methods. On the basis of these initial results, the time- domain method was judged ineffective because of cultural noise in the study area, so subsequent surveys were made using the frequency-domain method. For the second phase of the study, 31 frequency-domain electromagnetic surveys were conducted along the inner valley and parallel to the Rio Grande in the Albuquerque area in the spring and summer of 1997 to determine the presence of hydrologically significant clay-rich layers buried in the inner-valley alluvium. For this report, the 31 survey sections were combined into 10 composite sections for ease of interpretation. Terrain-conductivity data from the surveys were modeled using interpretation software to produce geoelectric cross sections along the survey lines. This modeling used lithologic logs from two wells installed near the survey lines: the Bosque South and Rio Bravo 5 wells. Because of cultural interference, location of the wells and soundings, complex stratigraphy, and difficulty interpreting lithology, such interpretation was inconclusive. Instead, a decision process based on modeling results was developed using vertical and horizontal dipole 40-meter intercoil spacing terrain-conductivity values. Values larger than or equal to 20 millisiemens per meter were interpreted to contain a hydrologically significant thickness of clay-rich sediment. Thus, clay-rich sediment was interpreted to underlie seven segments of the 10 composited survey lines, totaling at least 2,660 meters of the Rio Grande inner valley. The longest of these clay

Mothers’ access to supportive hospital services after the loss of a baby through stillbirth or neonatal death

Directory of Open Access Journals (Sweden)

J Conry

2008-11-01

Full Text Available Every year, 3-5% of pregnant mothers in South Africa lose their babies to a stillbirth or neonatal death. These mothers need adequate services to prevent complications in their grieving process. Most of these babies are lost in hospital settings, so the treatment medical staff provide is vital. This study examined mothers’ experiences of accessing hospital, religious, formal and social services after a stillbirth or neonatal death. An exploratory research design was used to conduct applied research. A semi-structured interview schedule was used with a sample of 15 mothers who had lost a baby in the last 5 years. The findings were analysed quantitatively and qualitatively. The primary focus of this article is the quantitative findings relating to hospital services. The sample was small and these results cannot be generalised, but some conclusions are reached and recommendations are made to service providers in hospitals working with mothers who have lost babies. Mothers generally experienced the support services from hospitals as inadequate, compared to what hospitals could offer. Mothers that receive support after the loss of a baby generally cope better. This support thus assists them in the grieving process. Hospital staff can be trained to provide these services. Opsomming In Suid-Afrika verloor 3-5% swanger moeders hulle babas deur stilgeboorte of neonatale dood. Hierdie moeders benodig voldoende dienste om komplikasies in die rouproses te verhoed. Die behandeling deur mediese personeel is uiters belangrik omdat die meeste van dié babas in ‘n hospitaalopset sterf. Hierdie studie het moeders se ervarings van die toeganklikheid van hospitaal-, godsdienstige, formele en sosiale dienste na die dood van hulle babas deur stilgeboorte of neonatale dood ondersoek. Toegepaste navorsing is met behulp van ‘n verkennende navorsingsontwerp gedoen. ‘n Semi-gestruktureerde onderhoudskedule is gebruik met ‘n steekproef van 15 moeders wat hulle

DESIGNING PUBLIC-PRIVATE PARTNERSHIP FOR BONTANG INDUSTRIAL ESTATE

Directory of Open Access Journals (Sweden)

Adjie Pamungkas

2015-11-01

Full Text Available Bontang Local Government has planned Bontang Industrial Estate (BIE to accommodate oil, gas, condensate and other industries.  The estate will need investment for about IDR. 2.27 Trillion while the total annual local government budget is near to IDR 2 Trillion. Moreover, the estate has to be operated in a business manner while the local government officers have a culture in non-profit organisation as part of bureaucracy. However, the BIE feasibility study 2013 has determined that the estate will generate economic multipliers boosting the city development.  Therefore, a partnership among government and private parties should be determined and accommodated in a proper cooperation arrangement. To design the partnership, we review literature, interview related private parties and confirm opinions of the private parties to the governments. A content analysis was used to assess information from the interviews. Considering the final outputs, BIE should be organised by a pure private enterprise or Ltd. to ensure the economic viable of the estate. The Ltd. is a partnership among the government and private parties via shareholders. The government can still hold a majority share with special arrangement in investment scheme. For the initial investments, the government can use its assets valued as 51% of total share while private parties can inject cash money equal to 49% of the total.  With this capital arrangement, the estate can be operated with initial investment for about IDR. 267.11 Billion on 244.97 Ha land. This initial investment can be profitable with IDR. 650 Billion NPV, 19.93% IRR and 13.95 year PP.Bontang Local Government has planned Bontang Industrial Estate (BIE to accommodate oil, gas, condensate and other industries.

Avameelne lugu teisest Välis-Eestist / Rainer Vilumaa

Index Scriptorium Estoniae

Vilumaa, Rainer

2005-01-01

Rootsieestlase Kari Bie Erenurme isikunäitus "Karmavõlg" Hobusepea galeriis. Kunstnik jutustab avameelset pihtimuslugu fotograafia, audio-video, installatsiooni ja kollaazhi vahenditega. Autori lühibiograafia

77 FR 31387 - Notice of Public Meeting, Albuquerque Resource Advisory Council Meeting

Science.gov (United States)

2012-05-25

... use a telecommunications device for the deaf (TDD) may call the Federal Information Relay Service... Secretary of the Interior, through the Bureau of Land Management, on a variety of planning and management...

Służby ratunkowe w Tatrach = Emergency services in the High Tatras

Directory of Open Access Journals (Sweden)

Joanna Siminska

2017-02-01

        Streszczenie               Co roku polskie Tatry odwiedza około 3 milionów osób. Tak duża liczba turystów wiąże się z nieuniknionym ryzykiem powstania wypadków. Na straży bezpieczeństwa gości Tatrzańskiego Parku Narodowego stają górscy ratownicy, zrzeszeni w Tatrzańskim Ochotniczym Pogotowiu Ratunkowym, a po stronie Słowacji Horskej Záchrannej Službie. Organizacje stanowią integralne części Państwowych Systemów Ratownictwa. Co roku ratownicy muszą interweniować kilka tysięcy razy, używając do tego specjalistycznego sprzętu oraz profesjonalnych pojazdów. System pogotowia górskiego w Polsce w dużej mierze opiera się na funduszach pochodzących z Ministerstwa Spraw Wewnętrznych, a także wpływów pozyskiwanych z biletów wstępu do Tatrzańskiego Parku Narodowego (15 procent. Dodatkowe pieniądze organizacja pozyskuje od sponsorów zewnętrznych. Horska Záchranna Služba jest w pełni finansowana z budżetu państwa, a zarządza nią Ministerstwo Spraw Wewnętrznych Republiki Słowackiej. Odpłatności za akcje ratownicze na Słowacji (poza śmigłowcem funkcjonującym tam na innych zasadach w ramach Pogotowia lotniczego nigdy nie przekroczyły 8 procent budżetu.   Słowa kluczowe: służby ratunkowe, Tatry       Abstract               Every year, the Polish Tatras is visiting about 3 million people. So a large number of tourists involves the inevitable risk of the emergence of accidents. The security guard of the Tatras National Park are the mountain rescuers, members of the Tatras Rescue Alert Volunteer, and on the side of the Slovakia Mountain Rescue Service. Organizations constitute integral parts of the State Rescue Systems. Every year, the rescuers have to intervene a few thousand times, using special equipment and professional vehicles. The system of the mountain rescue service in Poland, largely based on the funds from the Ministry of Internal Affairs, as well as the proceeds derived

Web application to access U.S. Army Corps of Engineers Civil Works and Restoration Projects information for the Rio Grande Basin, southern Colorado, New Mexico, and Texas

Science.gov (United States)

Archuleta, Christy-Ann M.; Eames, Deanna R.

2009-01-01

The Rio Grande Civil Works and Restoration Projects Web Application, developed by the U.S. Geological Survey in cooperation with the U.S. Army Corps of Engineers (USACE) Albuquerque District, is designed to provide publicly available information through the Internet about civil works and restoration projects in the Rio Grande Basin. Since 1942, USACE Albuquerque District responsibilities have included building facilities for the U.S. Army and U.S. Air Force, providing flood protection, supplying water for power and public recreation, participating in fire remediation, protecting and restoring wetlands and other natural resources, and supporting other government agencies with engineering, contracting, and project management services. In the process of conducting this vast array of engineering work, the need arose for easily tracking the locations of and providing information about projects to stakeholders and the public. This fact sheet introduces a Web application developed to enable users to visualize locations and search for information about USACE (and some other Federal, State, and local) projects in the Rio Grande Basin in southern Colorado, New Mexico, and Texas.

Starting a local conservation and passive solar retrofit program: an energy planning sourcebook

Energy Technology Data Exchange (ETDEWEB)

Barber, V; Mathews, R

1982-02-01

A city planner or a neighborhood activist may wish to initiate a local conservation and passive solar retrofit program but may not have previous experience in doing so. This sourcebook is designed to assist interested individuals with their energy planning efforts, from determining retrofit potential, to financing and implementing the program. An approach or methodology is provided which can be applied to determine retrofit potential in single-family residences, mobile homes, multifamily residences, and nonresidential buildings. Case studies in Albuquerque, New Mexico, are given as examples. Guidelines are provided for evaluating the economic benefits of a retrofit program through benefit-cost analysis and economic base studies at the city and neighborhood levels. Also included are approaches to community outreach, detailing how to get started, how to gain local support, and examples of successful programs throughout the US. The need for financing, the development of a local strategy, public and private financing techniques, and community energy service organizations are examined. In addition to the Albuquerque case studies, a brief technology characterization, heat-loss calculations, economic tools, and a list of resources are appended.

'n Verkennende studie met die oog op die identifísering en ...

African Journals Online (AJOL)

De Klerk 1977:74-75). ... de leermodel bepaalde gevolgtrekkings gemaak. ..... Maslow word die basiese vraag tot die leerproses - hoekom leer mense, ... Gagne se piramide van leervorme bied inderdaad 'n werkbare en sinvolle integrasie.

75 FR 65526 - Xilinx, Inc., Including On-Site Leased Workers of TEKsystems, Albuquerque, NM; Notice of Revised...

Science.gov (United States)

2010-10-25

..., for integrated circuit test engineers and test equipment engineers for a Product and Test Engineering... engineering services. In the request for reconsideration, workers alleged that the subject firm has shifted abroad the supply of services like and directly competitive with the internal-use engineering services...

76 FR 2148 - Xilinx, Inc. Including On-Site Leased Workers of TEKsystems, Albuquerque, NM; Notice of Revised...

Science.gov (United States)

2011-01-12

..., for integrated circuit test engineers and test equipment engineers for a Product and Test Engineering... engineering services. In the request for reconsideration, workers alleged that the subject firm has shifted abroad the supply of services like and directly competitive with the internal-use engineering services...

Sandia National Laboratories embraces ISDN

Energy Technology Data Exchange (ETDEWEB)

Tolendino, L.F.; Eldridge, J.M.

1994-08-01

Sandia National Laboratories (Sandia), a multidisciplinary research and development laboratory located on Kirtland Air Force Base, has embraced Integrated Services Digital Network technology as an integral part of its communication network. Sandia and the Department of Energy`s Albuquerque Operations Office have recently completed the installation of a modernized and expanded telephone system based, on the AT&T 5ESS telephone switch. Sandia is committed to ISDN as an integral part of data communication services, and it views ISDN as one part of a continuum of services -- services that range from ISDN`s asynchronous and limited bandwidth Ethernet (250--1000 Kbps) through full bandwidth Ethernet, FDDI, and ATM at Sonet rates. Sandia has demonstrated this commitment through its use of ISDN data features to support critical progmmmatic services such as access to corporate data base systems. In the future, ISDN will provide enhanced voice, data communication, and video services.

Determination of zinc and cadmium with characterized Electrodes of carbon and polyurethane modified by a bismuth film

Directory of Open Access Journals (Sweden)

Jossy Karla Brasil Bernardelli

2011-09-01

Full Text Available This study aims to use electrodes modified with bismuth films for the determination of zinc and cadmium. The film was electrodeposited ex situ on a composite carbon electrode with polyurethane and 2% metallic bismuth (2BiE and on a carbon bar electrode (CBE. The electrodes were characterized by scanning electron microscopy and energy dispersive spectroscopy. Through differential pulse anodic stripping voltammetry, the electrodes 2BiE and CBE containing bismuth films showed a limit of detection (LOD of 5.56 × 10-5 and 3.07 × 10-5 g.L-1 for cadmium and 1.24 × 10-4 and 1.53 × 10-4 g.L-1 for zinc, respectively. The presence of a bismuth film increased the sensitivity of both electrodes.

77 FR 65403 - Notice of Inventory Completion: Maxwell Museum of Anthropology, University of New Mexico...

Science.gov (United States)

2012-10-26

... Inventory Completion: Maxwell Museum of Anthropology, University of New Mexico, Albuquerque, NM AGENCY... affiliated with the human remains may contact the Maxwell Museum of Anthropology. Repatriation of the human..., Maxwell Museum of Anthropology, MSC01 1050, University of New Mexico, Albuquerque, NM 87131-0001...

77 FR 65404 - Notice of Inventory Completion: Maxwell Museum of Anthropology, University of New Mexico...

Science.gov (United States)

2012-10-26

... Inventory Completion: Maxwell Museum of Anthropology, University of New Mexico, Albuquerque, NM; Correction... affiliated with the human remains may contact the Maxwell Museum of Anthropology. Repatriation of the human..., Maxwell Museum of Anthropology, MSC01 1050, University of New Mexico, Albuquerque, NM 87131-0001...

76 FR 70456 - Decision To Evaluate a Petition To Designate a Class of Employees From Sandia National Laboratory...

Science.gov (United States)

2011-11-14

... Employees From Sandia National Laboratory, Albuquerque, NM, To Be Included in the Special Exposure Cohort... evaluate a petition to designate a class of employees from Sandia National Laboratory, Albuquerque, New... revision as warranted by the evaluation, is as follows: Facility: Sandia National Laboratory. Location...

77 FR 54571 - Notice of Submission for OMB Review; Office of Postsecondary Education; Assessing Program...

Science.gov (United States)

2012-09-05

...; Assessing Program Performance, National Resource Center, Business and International Education, and...), Business and International Education (BIE), and Undergraduate and International Studies and Foreign... Resource Center, Business and International Education, and Undergraduate International Studies and Foreign...

78 FR 25293 - Notice of Intent To Change HUD-Wide the Operating Model of the Office of Multifamily Housing

Science.gov (United States)

2013-04-30

..., Indianapolis IN, Minneapolis MN, Cleveland OH, Milwaukee WI, Little Rock AK, New Orleans LA, Albuquerque NM... workforce. Important progress has been made to date, including improving productivity, reducing loan cycle..., Cleveland OH, Milwaukee WI, Little Rock AK, New Orleans LA, Albuquerque NM, Oklahoma City OK, Houston TX...

The Geoscape Poster: Maximum Impact in Geoscience Education With Minimal Funding

Science.gov (United States)

Aubele, J. C.; Newsom, J.; Crumpler, L. S.

2004-12-01

A geologist/educator and a research curator of the New Mexico Museum of Natural History and Science and a geologist/middle school teacher from the Albuquerque Public Schools have created an educational poster that uses the landscape around Albuquerque in order to teach fundamental geoscience concepts. "Albuquerque's Geoscape" is based on the innovative "Geoscape Vancouver" produced by the Geological Survey of Canada. The Albuquerque poster required four years of development including the creation of unique graphics and text, evaluations, and reviews by geologists and classroom educators. The poster content is aligned with state and national science standards at the middle school level and can be modified by teachers from K-12. All information that a teacher might need in order to teach a thematic unit on major geological topics is included in the poster, and linked to the local landscape. An accompanying web site for teachers includes additional materials. The initial funding for the project was an Intel Innovations in Teaching Grant, in the amount of 3K, awarded to Newsom. Museum in-house resources in science, education and graphics were utilized in the poster design and development. Funding for printing required small contributions from many local and regional organizations supporting science education. These contributors included Sandia National Lab, Rocky Mountain Section AAPG Foundation, New Mexico Academy of Science, ExxonMobile Volunteer Involvement Grant, Federal Bureau of Land Management, Albuquerque Rotary Club and Albuquerque Geological Society. Printing at-cost through a local company produced a poster on high quality paper at low cost. An initial printing of 5000 copies has enabled the Museum to offer the poster free of charge to all greater Albuquerque area K-12 teachers. In addition, the poster is on sale to the general public at the museum store. The response by classroom educators, local geologists, and the general public has been enthusiastic. The

40 CFR 62.7860 - Identification of sources-negative declaration.

Science.gov (United States)

2010-07-01

... lands under the jurisdiction of the Albuquerque/Bernalillo county Air Quality Control Board subject to 40 CFR part 60, subpart Cb. [68 FR 35302, June 13, 2003] Emissions From Existing Hospital/Medical...—negative declaration. Letter from the City of Albuquerque Air Pollution Control Division dated September 10...

Perinatal asphyxia in a specialist hospital in Port Harcourt, Nigeria

African Journals Online (AJOL)

owner

Accepted: 7th December 2012. West BA. Department of Paediatrics,. University of Port Harcourt ... oping countries with perinatal asphyxia and birth inju- ries together ... age, sex, birth weight, gestational age of recruited ba- bies, parity, booking ...

Shipwreck archaeology of Goa: Evidence of maritime contacts with other countries

Digital Repository Service at National Institute of Oceanography (India)

Tripati, S.; Gaur, A.S.; Sundaresh; Vora, K.H.

shipyard were Nau Cinco Chagas , Galeao Bom Jesus , Madre de Deus , and Nau S . Joao Bap tista 9 . The Nau Cinco Chagas served for 25 years and made 9 to 10 trips excluding other voyages before ending her services. Portuguese used oak and pine... during the Portuguese period. One of the desires of Afonso de Albuquerque, who con - que red Goa in AD 1510, was to capture the shipbuilding industry of Goa, which was the best during that period 7 . The shipbuilding centres of Portuguese India were...

76 FR 2349 - Office of Postsecondary Education; Overview Information; Business and International Education...

Science.gov (United States)

2011-01-13

... DEPARTMENT OF EDUCATION Office of Postsecondary Education; Overview Information; Business and International Education Program Notice inviting applications for new awards for fiscal year (FY) 2011. Catalog... Business and International Education (BIE) Program provides grants to enhance international business...

Title IV Indian Education Program Evaluation, 1985-86.

Science.gov (United States)

Albuquerque Public Schools, NM. Planning, Research and Accountability.

Public schools in Albuquerque, New Mexico, used a Title IV Part A grant to assist American Indian elementary and secondary school students in receiving passing grades and improving school-related behaviors. Canoncito Navajo Reservation, the Isleta Pueblo, and urban Indian students in Albuquerque participated in the program. Personnel consisted of…

Rock magnetic characterization of faulted sediments with associated magnetic anomalies in the Albuquerque Basin, Rio Grande rift, New Mexico

Science.gov (United States)

Hudson, M.R.; Grauch, V.J.S.; Minor, S.A.

2008-01-01

Variations in rock magnetic properties are responsible for the many linear, short-wavelength, low-amplitude magnetic anomalies that are spatially associated with faults that cut Neogene basin sediments in the Rio Grande rift, including the San Ysidro normal fault, which is well exposed in the northern part of the Albuquerque Basin. Magnetic-susceptibility measurements from 310 sites distributed through a 1200-m-thick composite section of rift-filling sediments of the Santa Fe Group and prerift Eocene and Cretaceous sedimentary rocks document large variations of magnetic properties juxtaposed by the San Ysidro fault. Mean volume magnetic susceptibilities generally increase upsection through eight map units: from 1.7 to 2.2E-4 in the prerift Eocene and Cretaceous rocks to 9.9E-4-1.2E-3 in three members of the Miocene Zia Formation of the Santa Fe Group to 1.5E-3-3.5E-3 in three members of the Miocene-Pleistocene Arroyo Ojito Formation of the Santa Fe Group. Rock magnetic measurements and petrography indicate that the amount of detrital magnetite and its variable oxidation to maghemite and hematite within the Santa Fe Group sediments are the predominant controls of their magnetic property variations. Magnetic susceptibility increases progressively with sediment grain size within the members of the Arroyo Ojito Formation (deposited in fluvial environments) but within members of the Zia Formation (deposited in mostly eolian environments) reaches highest values in fine to medium sands. Partial oxidation of detrital magnetite is spatially associated with calcite cementation in the Santa Fe Group. Both oxidation and cementation probably reflect past flow of groundwater through permeable zones. Magnetic models for geologic cross sections that incorporate mean magnetic susceptibilities for the different stratigraphic units mimic the aeromagnetic profiles across the San Ysidro fault and demonstrate that the stratigraphic level of dominant magnetic contrast changes with

Väliseesti kadunud tütred on lõpuks koju jõudnud / Johannes Saar

Index Scriptorium Estoniae

Saar, Johannes, 1965-

2004-01-01

Rootsieesti kunstniku Kari Bie Erenurme korternäitus "Top Secret - the Lady is a Tramp" Tallinnas Väike-Karja 1-19/13 tutvustab tema ema elu paguluses. Eksponeeritud on märkmed, kirjad, fotod, esemed ja video "Kõrvarõngad"

of-Kibena -'Tea. Estates~- Njombe, Tanzania" , "

African Journals Online (AJOL)

free high analysis Nand P fertilizers and increased crop intensity has contributed to the depletion of the soil micronutrients (Dhane and Shukla, 1995). Corresponding author the avaiia:bie'micronutrient content in soils at any, . given time is only ...

Usus politicus evangelii

African Journals Online (AJOL)

Test

3. Die twee-ryke-leer bied nie enige kriteria vir 'n Christelike etiek nie, met die gevolg dat die ...... Atherstone, A., 2009, 'The implications of Semper reformanda', Anvil Journal of Theology and. Mission 26(1) ...... alcoran, 3 vols., Opirinus, Basel.

Phaonia Robineau-Desvoidy (Diptera, Muscidae, Phaoniinae: II: revisão das espécies Phaonia Robineau-Desvoidy (Diptera, Muscidae, Phaoniinae: II: revision of the neotropical species

Directory of Open Access Journals (Sweden)

Sônia Maria Prevedello Coelho

2000-09-01

Full Text Available Thirty eight species are recognized in the Neotropical Region. Twenty four are redescribed and illustrated and fourteen were not redescribed, because they are well definite in the original description. A new combination for Mydaea triseta Curran, 1931 to Phaonia and the revalidation of P. nigripuncta Stein, 1911 are made. Five new synonyms are proposed: P. coquilletii (Vimmer, 1939 = P. punctinervis Stein, 1911; P. nigrocincta Stein, 1918 = P. abdita (Giglio-Tos, 1893; P. praedatoria (Snyder, 1957 = P. latinervis (Stein, 1904; P. vulgata (Albuquerque & Medeiros, 1980 = P. similata (Albuquerque, 1957; P. nigra (Albuquerque & Medeiros, 1980 = P. trispila (Bigot, 1885. A key to the neotropical species is presented for the thirty eight recognized species.

Environmental monitoring report: Sandia Laboratories, 1976

International Nuclear Information System (INIS)

Simmons, T.N.

1977-04-01

Water and vegetation are monitored to determine Sandia Laboratories impact on the surrounding environment. Nonradioactive pollutants released are reported. Radioactive effluents are also reported and their person-rem contribution to the Albuquerque population is calculated. The environmental monitoring for calendar year 1976 shows that concentrations of radioactive materials in the Albuquerque area are typical of natural background for the area. An exception is a single onsite location where slightly abnormal uranium concentrations are expected. An estimated 0.044 person-rem Albuquerque area (80 km radius) population dose commitment results from calculated Sandia Laboratories releases. Over the same area 57,000 person-rem is accumulated from natural background. There were no measurable offsite radioactive effluent releases in CY 1976

Prevalência de sintomas respiratórios e condições clínicas associadas à asma em escolares de 6 a 14 anos no Rio de Janeiro

Directory of Open Access Journals (Sweden)

TELDESCHI ANDRÉA L. GUIMARÃES

2002-01-01

Full Text Available OBJETIVO: Avaliar a prevalência de sintomas respiratórios e condições clínicas associadas à asma brônquica e broncoespasmo induzido por exercício (BIE em duas populações de escolares de instituições públicas e privadas. MÉTODO: Realizado inquérito transversal em 2941 escolares de 6 a 14 anos, sendo 1591 da rede municipal pública (RPb e 1350 da rede particular (RPt, matriculados nas classes de alfabetização e primeiro grau de escolas da zona oeste do Rio de Janeiro. Para as entrevistas foi empregado o formulário "ATS-DLD-78-C" modificado. RESULTADO: Segundo a seqüência de perguntas do formulário, houve referência a chiado em 842 (28,6% entrevistados; BIE em 684 (23,3%; internações hospitalares por problemas respiratórios em 342 (11,6%; uso prévio de broncodilatadores (BD em 1072 (36,5%; bronquiolite em 40 (1,4%; pneumonia em 185 (6,3%; diagnóstico médico de asma brônquica em 779 (26,5%; rinite em 1088 (37%; atopia familiar em 1794 (61% e imunoterapia em 577 (19,6%. A comparação estatística entre os dois grupos de escolas mostrou maior freqüência de BIE, hospitalização e pneumonia na RPb (26,3%, 15,9% e 7,2%, respectivamente. Na RPt foi maior a freqüência de história familiar de atopia e emprego de imunoterapia (63,7% e 23,6%, respectivamente. Aplicando-se a pontuação estabelecida pelo formulário, o diagnóstico de asma ocorreu em 638 (21,7% escolares, sendo 55% da RPb e 45% da RPt. A distribuição dos casos de asma pelas escolas evidenciou que 354 (22% eram da RPb e 284 (21% da RPt (n.s.. CONCLUSÃO: A prevalência de asma foi elevada entre escolares da RPt e da RPb, sem diferença estatística entre ambas. Os quadros de BIE também foram muito prevalentes na amostra estudada, com maior freqüência na RPb.

77 FR 70807 - Advisory Board for Exceptional Children

Science.gov (United States)

2012-11-27

... DEPARTMENT OF THE INTERIOR Bureau of Indian Affairs Advisory Board for Exceptional Children AGENCY... (BIE) is announcing that the Advisory Board for Exceptional Children (Advisory Board) will hold its... with Disabilities Education Act of 2004 (IDEA) for Indian children with disabilities. DATES: The...

76 FR 40929 - Advisory Board for Exceptional Children

Science.gov (United States)

2011-07-12

... DEPARTMENT OF THE INTERIOR Bureau of Indian Affairs Advisory Board for Exceptional Children AGENCY... (BIE) is announcing that the Advisory Board for Exceptional Children (Advisory Board) will hold its... with Disabilities Education Act of 2004 (IDEA) for Indian children with disabilities. DATES: The...

77 FR 47873 - Advisory Board for Exceptional Children

Science.gov (United States)

2012-08-10

... DEPARTMENT OF THE INTERIOR Bureau of Indian Affairs Advisory Board for Exceptional Children AGENCY... (BIE) is announcing that the Advisory Board for Exceptional Children (Advisory Board) will hold its... with Disabilities Education Act of 2004 (IDEA) for Indian children with disabilities. DATES: The...

75 FR 50780 - Advisory Board for Exceptional Children

Science.gov (United States)

2010-08-17

... DEPARTMENT OF THE INTERIOR Bureau of Indian Affairs Advisory Board for Exceptional Children AGENCY... (BIE) is announcing that the Advisory Board for Exceptional Children (Advisory Board) will hold its... with Disabilities Education Act of 2004 (IDEA) for Indian children with disabilities. DATES: The...

Ikarus. Deon Meyer. Kaapstad: Human & Rousseau, 2015. 416 pp ...

African Journals Online (AJOL)

bied Meyer met Ikarus 'n meer kliniese, meer metodiese, en ... glad nie so rooskleurig as wat die media en die publiek dink .... the police laboratory,” (in Malmgren 174). Forensiese én ... finger of social condemnation passes over a number of ...

Download this PDF file

African Journals Online (AJOL)

sowel as slagveld- lugloqistiekeste un-ope rasies. As sulks bied die aanwending van kortafstandlug- vervoersteun op eenheidstaktiese beplanning en operasies onder andere die volgende voordele: a. taktiese mobiliteit b. sneller konsentrasie van magte c. verhoogde slaankrag van. grandmagte agv sneller aan,%ending.

Toekomstvaste fysieke toegangsystemen : Public Key Infrastructure als oplossing voor fysiek toegangbeheer

NARCIS (Netherlands)

Kleinhuis, G.; Olk, J.G.E.

2011-01-01

Voor fysieke toegangssystemen wordt veelal gebruik gemaakt van toegangspassen met een contactlose chip. Soms zijn deze passen ook nog voorzien van een PKI (Public Key Infrastructure) contactchip voor toegang tot ICT en/of het plaatsen van een digitale handtekening. Ook voor fysieke toegang bied PKI

Factors in decision-making concerning life support therapy

Directory of Open Access Journals (Sweden)

G Burger

1999-11-01

Moderne tegnologie het dit moontlik gemaak om lewe vir 'n onbepaalde tydperk te verleng, maar ongelukkig bied dit nie antwoorde op vrae wat in suike situasies ontstaan nie. *Please note: This is a reduced version of the abstract. Please refer to PDF for full text.

77 FR 16062 - Advisory Board for Exceptional Children

Science.gov (United States)

2012-03-19

... DEPARTMENT OF THE INTERIOR Bureau of Indian Affairs Advisory Board for Exceptional Children AGENCY... (BIE) is announcing that the Advisory Board for Exceptional Children (Advisory Board) will hold its... Individuals with Disabilities Education Act of 2004 (IDEA) for Indian children with disabilities. DATES: The...

77 FR 28897 - Advisory Board for Exceptional Children

Science.gov (United States)

2012-05-16

... DEPARTMENT OF THE INTERIOR Bureau of Indian Affairs Advisory Board for Exceptional Children AGENCY... (BIE) is announcing that the Advisory Board for Exceptional Children (Advisory Board) will hold its... Individuals with Disabilities Education Act of 2004 (IDEA) for Indian children with disabilities. DATES: The...

76 FR 17965 - Advisory Board for Exceptional Children

Science.gov (United States)

2011-03-31

... DEPARTMENT OF THE INTERIOR Bureau of Indian Affairs Advisory Board for Exceptional Children AGENCY... (BIE) is announcing that the Advisory Board for Exceptional Children (Advisory Board) will hold its... Individuals with Disabilities Education Act of 2004 (IDEA) for Indian children with disabilities. DATES: The...

75 FR 82410 - Advisory Board for Exceptional Children

Science.gov (United States)

2010-12-30

... DEPARTMENT OF THE INTERIOR Bureau of Indian Affairs Advisory Board for Exceptional Children AGENCY... (BIE) is announcing that the Advisory Board for Exceptional Children (Advisory Board) will hold its... Individuals with Disabilities Education Act of 2004 (IDEA) for Indian children with disabilities. DATES: The...

78 FR 69874 - Notice of Public Meeting, Albuquerque District Resource Advisory Council Meeting, New Mexico

Science.gov (United States)

2013-11-21

... who use a telecommunications device for the deaf (TDD) may call the Federal Information Relay Service... orientation, election of new officers, discussions on and development of subcommittees, Kasha-Katuwe Tent...

There is no need for the terms polysemy and homonymy in ...

African Journals Online (AJOL)

However, by changing the definitions of polysemy and homonymy to phenomena where an expression has two or more meanings, thereby focusing on the ... Hierdie artikel bied 'n radikaal ander benadering tot polisemie en homonimie vergeleke met die benaderings oor hierdie onderwerp wat tipies in taalkundige en ...

Workshop #7 Toentje: Stakeholder Canvas

NARCIS (Netherlands)

Levelt, M.

2017-01-01

Op vrijdag 19 mei vond alweer de zevende R-LINK Workshop plaats tijdens de driedaagse in Groningen. In de voormalige drankenfabriek van de Firma Woldring en Idema aan de Paradijsvogelstraat zaten onderzoekers samen met betrokkenen van Toentje, Bie de Buuf en de Oosterparkwijk om tafel in

Indigenous Worldviews in Intercultural Education: Teachers' Construction of Interculturalism in a Bilingual Quechua-Spanish Program

Science.gov (United States)

Valdiviezo, Laura Alicia

2010-01-01

This paper examines teachers' implementation of a bilingual intercultural education (BIE) program in Peru. This program is inspired by global policies that promote cultural pluralism and educational access to marginalized indigenous populations. Broadly addressed in policy in Andean countries, interculturalism in Peru has remained a core…

The Shock and Vibration Bulletin. Part 3. Skylab, Vibration Testing and Analysis

Science.gov (United States)

1973-06-01

SPECTRA D, 0. Smallwood , Sandia Laboratories, Albuquerque, New Mexico and A. F. Witte, Kaman Sciences, Colorado Springs, Colorado A TRANSIENT VIBRATION TEST...TECHNIQUE USING LEAST FAVORABLE RESPONSES D. 0. Smallwood , Sandia Laboratories, Albuquerque, New Mexico PAPERS APPEARING IN PART 2 Structural...form of the time history pdf is REFERENCES determined to be independent of changes in flight condition and sensor location, the 1. Norman Johnson and

The Shock and Vibration Bulletin. Part 2. Measurement Techniques and Data Analysis, Dynamic Measurements, Vibration and Acoustics

Science.gov (United States)

1980-09-01

Smallwood and D. L. Gregory, Sandia Laboratories, Albuquerque, NM A NEW METHOD OF IMPROVING SPECTRA SHAPING IN REVERBERANT CHAMBERS...DAMPING M. M. Wallace and C. W. Bert, The University of Oklahoma, Norman , OK CONTRIBUTIONS TO THE DYNAMIC ANALYSIS OF MAGLEV VEHICLES ON ELEVATED GUIDEWAYS...RANDOM VIBRATION EXTRENAL CONTROL STRATEGY D. 0. Smallwood D. L. Gregory Sandia Laboratories Albuquerque, NM This paper discusses the theoretical basis for

The Shock and Vibration Bulletin. Part 4. Prediction and Experimental Techniques, Isolation and Damping

Science.gov (United States)

1973-06-01

D. 0. Smallwood , Sandia Laboratories, Albuquerque, New Mexico and A. F. Witte, Kaman Sciences, Colorado Springs, Colorado fi TRANSIENT VIBRATION...TEST TECHNIQUE USING LEAST FAVORABLE RESPONSES D. O. Smallwood , Sandia Laboratories, Albuquerque, New Mexico PAPERS APPEARING IN PART 2 Structural...Dynamic Systems, Measure- ments and Control, March 1971. 12. Favour, John D., Maclom C. Mitchell, and Norman L. Olson, "Transient Test Techniques for

Mātes audzināšanas stila saistība ar emocionālā intelekta (EI) līmeni 8-12 gadu veciem bērniem

OpenAIRE

Grjunberga, Inese

2014-01-01

Mūsdienās arvien biežāk var sastapties ar bērniem kuriem ir grūtības adaptēties, mācīties. Bērniem bieži neveidojas labas attiecības ar vienaudžiem, draudzība. Iepriekšējos pētījumos noskaidrots, ka bērna emocionālā attīstība ir saistīta arī ar vecāku audzināšanu.Pētījuma mērķis bija noskaidrot vai mātes audzināšanas stils saistīts ar bērnu emocionālā intelekta līmeni. Pētījumā peidalījās bērni (N=100) no divām Latvijas skolām. Dalībnieki vecumā no 8 – 12 gadiem (M=11. 00, SD=1. 38). No kuri...

Bilingual Intercultural Education in Indigenous Schools: An Ethnography of Teacher Interpretations of Government Policy

Science.gov (United States)

Valdiviezo, Laura

2009-01-01

This paper explores how teachers' beliefs and practices create spaces for the contestation and innovation of bilingual intercultural education (BIE) policy, a policy of indigenous culture and language revitalization in Peru. Based on ethnographic research, there are two central arguments developed throughout this paper. First, the author argues…

Litsid ja kunstnikud näitusesaalis / Teet Veispak

Index Scriptorium Estoniae

Veispak, Teet, 1955-

2007-01-01

Näitusest "Kehaturg" Tallinna Kunstihoones, kuraator Reet Varblane. Liina Siibi videost "Vastumeelne keha", soome kunstniku Teemu Mäki väljapanekust "Prostitutsioonist", malaisia fotograafi Diana Lui fotoseeriast, rootsi-eesti fotograafi Bie Erenurme väljapanekust "Mu ema on lits", Sandra Jõgeva näitusel eksponeeritud šokolaadiümbristest

78 FR 62650 - Request for Nominees to Serve on the Bureau of Indian Education Advisory Board for Exceptional...

Science.gov (United States)

2013-10-22

... Exceptional Children AGENCY: Bureau of Indian Affairs, Interior. ACTION: Notice. SUMMARY: The Bureau of Indian... DEPARTMENT OF THE INTERIOR Bureau of Indian Affairs [124A2100RM. AADD003200. A087C222. 999900. AR... for Exceptional Children (Advisory Board). There are six positions available. BIE will consider...

[Effects of blueberry on apoptosis and expression of Bcl-2 and Bax in HSC-T6].

Science.gov (United States)

Lu, Shuang; Cheng, Mingliang; Yang, Demeng; Liu, Yang; Guan, Li; Wu, Jun

2015-08-18

To investigate the effects of blueberry on the apoptosis, expression of Bcl-2 and Bax in rat hepatic stellate cell (HSC-T6). 10% blueberry serum at low, middle and high dose, 10% Fu-Fang-Bie-Jia-Ruan-Gan tablet serum and 10% saline serum were prepared by method of serum pharmacology. Subcultured HSC-T6 was divided into saline serum control group, blueberry serum at low, middle, high dose and Fu-Fang-Bie-Jia-Ruan-Gan tablet serum group, and then was respectively incubated at different dose of 10% blueberry serum, 10% Fu-Fang-Bie-Jia-Ruan-Gan tablet serum and 10% saline serum for 72 hours.Apoptosis of HSC-T6 was detected using flow cytometry with annexin V FITC/PI double staining. The expression of Bcl-2 and Bax in HSC-T6 were examined using immunocytochemistry and Western blotting, respectively. There was no significant difference for HSC-T6 Bax protein expression in the low, middle and high dose blueberry serum groups, compared with saline serum control group, respectively.In the high-dose blueberry serum group HSC-T6 early and total apoptosis rate increased significantly compared with the saline serum control group (5.55% ± 0.98% vs 2.53% ± 0.46%, 7.01% ± 1.05% vs 2.96% ± 0.81%, both Pblueberry serum group showed no significant difference with the saline serum control group. Blueberry can induce HSC-T6 apoptosis by down-regulating Bcl-2 expression and decreasing the ratio of Bcl-2/Bax in HSC-T6 cells, so it may have potential interference effects on hepatic fibrosis.

Twardzina ograniczona pęcherzowa – opis przypadku

Directory of Open Access Journals (Sweden)

Elżbieta Meszyńska

2011-01-01

Full Text Available Wprowadzenie: Pęcherze pojawiające się w obrębie zmian typu twardzinyograniczonej są rzadko opisywane. Etiologia ich powstawaniajest wieloczynnikowa. Najczęściej rozważany jest ucisk blaszek twardzinowychna naczynia limfatyczne. Twardzina pęcherzowa wymagaróżnicowania z liszajem twardzinowym i zanikowym, w którym u częścichorych obserwuje się występowanie pęcherzy. Cel pracy: Przedstawienie przypadku 41-letniej kobiety z twardzinąograniczoną (morphea, u której w 15. roku trwania choroby wystąpiłypęcherze w obrębie ognisk twardzinowych. Opis przypadku: U 41-letniej kobiety z trwającymi od 15 lat ogniskamimorphea wystąpiły nadżerki oraz pęcherze krwotoczne w obrębieognisk stwardniałych. Badanie histopatologiczne wykazało obrzękskóry właściwej oraz obecność pęcherzy podnaskórkowych. Badaniaimmunologiczne (metoda immunofluorescencji pośredniej i bezpośredniejbyły negatywne. Obraz kliniczny i histopatologiczny pozwoliłna rozpoznanie odmiany pęcherzowej twardziny ograniczonej (morpheabullosa. Zmiany pęcherzowe ustąpiły po 40 dniach leczeniacefalosporynami (cefuroksym. Wnioski: Morphea bullosa jest rzadką odmianą twardziny skórnej, którawymaga różnicowania z liszajem twardzinowym i zanikowym orazautoimmunologicznymi, podnaskórkowymi chorobami pęcherzowymi.Wykwity pęcherzowe w obrębie ognisk morphea mogą wystąpićnawet po wielu latach utrzymywania się typowych blaszek stwardnieniowych.

Numerical Modeling of Inverse Problems for Damage Detection in Aircraft Structures

Science.gov (United States)

2009-12-16

FEM/BEM coupling approach based on FEM implicit Green’s functions and truncation of BEM time convolution process, Computer Methods in Applied...Publications: Conference papers 1. Gouvêa, AR; Albuquerque, EL; Sollero, P; Palermo Jr, L (2007): A new formulation for bending analysis of laminate ...Nova Friburgo. 12. Gouvêa, AR, Albuquerque, EL, Palermo Jr, L, Sollero, P (2008). Computation of stresses on the boundary of laminate composite

Sandia Corporation (Albuquerque, NM)

Science.gov (United States)

Diver, Richard B.

2010-02-23

A Theoretical Overlay Photographic (TOP) alignment method uses the overlay of a theoretical projected image of a perfectly aligned concentrator on a photographic image of the concentrator to align the mirror facets of a parabolic trough solar concentrator. The alignment method is practical and straightforward, and inherently aligns the mirror facets to the receiver. When integrated with clinometer measurements for which gravity and mechanical drag effects have been accounted for and which are made in a manner and location consistent with the alignment method, all of the mirrors on a common drive can be aligned and optimized for any concentrator orientation.

Pharos. Pharos Woordeboeke / Dictionaries 5 in 1: 5 ten volle ...

African Journals Online (AJOL)

rbr

In 2000 het 'n produk van Pharos verskyn wat die landskap van veral die. Afrikaanse leksikografie ingrypend verander het. Pharos Woordeboeke/Diction- aries 5 in 1 (voortaan Pharos 5 in 1) bied vir die eerste maal 'n geïntegreerde digitale biblioteek van woordeboeke met Afrikaans as behandelde taal wat ook.

The Shenandoah concentrator

Science.gov (United States)

Poche, A. J.

1980-01-01

A 7 meter diameter, parabolic dish solar collector was designed and developed for first application at Shenandoah, Georgia. Key features and requirements for the collector are outlined. Performance test results for collector testing at Sandia Laboratories in Albuquerque are summarized. The key features, requirements and performance of the solar collector subassemblies/subsystems are discussed: mount and drives, reflector, receiver, and collector control unit. Problems experienced during collector testing in Albuquerque are identified and solutions described.

Innovation in Services: From Service Concepts to Service Experiences

OpenAIRE

Fynes, Brian; Lally, Anne Marie

2008-01-01

ABSTRACT Identifying the nature of service experiences is recognised As being of primary importance in the shaping of an enhanced competitive position for industry; however service managers often have difficulty articulating the true nature of their service concept. The definition of service concept is a fundamental part of the strategic advantage seeking Processes of service design, service development and service innovation. In response to the competitive Imperative for improved product/...

78 FR 77486 - Renewal of Agency Information Collection for No Child Left Behind Act Implementation

Science.gov (United States)

2013-12-23

... established AYP definition or standards. Tribes/school boards may provide evidence that BIE made an error in... contingency. 25 CFR part 42--Student Rights. The purpose of this part is to govern student rights and due... financial plans in order to receive direct funding from the Bureau. This part requires school supervisors to...

The Swift Trust Partnership: A Project Management Exercise Investigating the Effects of Trust and Distrust in Outsourcing Relationships

Science.gov (United States)

Adler, Terry R.

2005-01-01

The Swift Trust exercise provides instructors with the opportunity to discuss the issues of managing trust and distrust perceptions in a team-based design. Lewicki, McAllister, and Bies's (1998) framework is used to allow students to experience the difficulties of deriving a common set of contract requirements based on team dynamics and…

Technical Basis Document for Internal Dosimetry at Sandia National Laboratories Revision 2.

Energy Technology Data Exchange (ETDEWEB)

Potter, Charles A. [Sandia National Lab. (SNL-NM), Albuquerque, NM (United States)

2014-09-01

The RPID Project will be implemented at all SNL facilities for activities involving the processing and/or storing of radioactive materials. This project includes activities at the Tech Area (TA) I, TA II, TA III, TA IV, TA V, Coyote Test Field, and environmental restoration sites at SNL, located in Albuquerque, New Mexico, and the Kauai Test Facility(SNL/KTF). Reference to SNL throughout this document includes facilities and activities at the Albuquerque location and at SNL/KTF.

Simulations of Precipitation Variability over the Upper Rio Grande Basin

International Nuclear Information System (INIS)

Costigan, Keeley R.; Bossert, James E.; Langley, David L.

1997-10-01

In this research, we study Albuquerque's water and how it may be affected by changes in the regional climate, as manifested by variations in Rio Grande water levels. To do this, we rely on the use of coupled atmospheric, runoff, and ground water models. Preliminary work on the project has focused on uncoupled simulations of the aquifer beneath Albuquerque and winter precipitation simulations of the upper Rio Grande Basin. The latter is discussed in this paper

The biggest enterprise a Christian prince ever had in his hands: to conquer and conserve territories in the Indian Ocean in the times of Machiavelli

Directory of Open Access Journals (Sweden)

Ângela Barreto Xavier

2014-01-01

Full Text Available Can we establish connections between the theoretical thinking of Machiavelli about the conquest and conservation of territories and the actions of Afonso de Albuquerque in the territories of the Indian Ocean (described in an intense correspondence between him and the king D. Manuel I of Portugal? In this essay, I try to answer this question by adopting a transnational perspective of the political and intellectual dynamics of the early-modern period. This approach enables me to identify the common cultural background among the political elites from Southern Europe in the 16th century, and helps to explain the existence of interesting continuities between Albuquerque and Machiavelli. Simultaneously, their different biographies and contexts of action - Machiavelli's were mainly Italian, while Albuquerque's were Portuguese, African and Asiatic - contribute to explain some of the differences in the political solutions proposed by them in their writings.

Efeitos de diferentes intensidades de exercício sobre a concentração sérica de interleucinas

Directory of Open Access Journals (Sweden)

Pedro Rogério da Silva Neves

2014-12-01

Full Text Available O presente estudo teve como objetivo analisar os efeitos agudos e de curta duração de duas intensidades de exercício aeróbio sobre a concentração circulante de IL-6 e IL-10. Quinze homens jovens fisicamente ativos (21,0 ± 1,9 anos foram submetidos a duas sessões de exercício (“crossover”: alta intensidade de exercício (AIE- (80% VO2pico, e baixa intensidade de exercício (BIE- (40% VO2pico, com intervalo de sete dias (“Wash out”. Amostras de sangue foram coletadas em tubos com EDTA, antes do exercício (basal, imediatamente após o exercício (agudo e após 2 h de recuperação passiva. As concentrações séricas de IL-6 e IL-10 foram determinadas com a utilização de kits comerciais de ELISA. Os resultados demonstraram elevação aguda da IL- 6, em resposta ao AIE em relação ao BIE (p < 0,05, enquanto que a IL-10 apresentou maior redução sistêmica aguda para BIE em comparação a AIE (p < 0,05. Não houve diferença na variação das citocinas após 2 h do término do exercício. Conclui-se que ambas as sessões agudas de exercício são capazes de modular a concentração circulante destas citocinas, e que a magnitude das alterações são dependentes da intensidade do esforço.

Research

African Journals Online (AJOL)

abp

2015-01-27

Jan 27, 2015 ... 3. Ferrajolo C, Verhamme KM, Trifirò G, 't Jong GW, Giaquinto C,. Picelli G, Oteri A, de Bie S, Valkhoff VE, Schuemie MJ,. Mazzaglia G, Cricelli C, Rossi F, Capuano A, Sturkenboom MC. Idiopathic acute liver injury in paediatric outpatients: incidence and signal detection in two European countries. Drug Saf.

D r . A. S iz oo , Christenen in die Antieke Wereld, JH Kok, Kampen ...

African Journals Online (AJOL)

Test

Aan die hand van 'n aantal sketse wat deeglik gefundeer is in die oud-christelike bronnemateriaal, bied hierdie bekende skrywer 'n blik in die alledaagse lewe van die vroeë Christendom. Hoewel populêr geskrywe en maklik verstaanbaar vir die nie-teoloog, is die werk in die gebruik van sy bronne en sy gevolgtrekkinge ...

Characteristics of Public, Private, and Bureau of Indian Education Elementary and Secondary School Teachers in the United States: Results From the 2007-08 Schools and Staffing Survey. First Look. NCES 2009-324

Science.gov (United States)

Coopersmith, Jared

2009-01-01

This report presents selected findings from the school teacher data files of the 2007-08 Schools and Staffing Survey (SASS). SASS is a nationally representative sample survey of public, private, and Bureau of Indian Education-funded (BIE) K-12 schools, principals, and teachers in the 50 states and the District of Columbia. The public school…

A Sandia telephone database system

Energy Technology Data Exchange (ETDEWEB)

Nelson, S.D.; Tolendino, L.F.

1991-08-01

Sandia National Laboratories, Albuquerque, may soon have more responsibility for the operation of its own telephone system. The processes that constitute providing telephone service can all be improved through the use of a central data information system. We studied these processes, determined the requirements for a database system, then designed the first stages of a system that meets our needs for work order handling, trouble reporting, and ISDN hardware assignments. The design was based on an extensive set of applications that have been used for five years to manage the Sandia secure data network. The system utilizes an Ingres database management system and is programmed using the Application-By-Forms tools.

maar vandag in 2015 kan hulle gelees word as stories oor mense ...

African Journals Online (AJOL)

8 Apr 2016 ... maar vandag in 2015 kan hulle gelees word as stories oor mense wat leef teen die agtergrond van politieke opstand en sosiale chaos binne 'n groter universele verband. Die verbeeldingspel wat geïn- spireer word deur die teater, bied in die dramatekste van Uys 'n legio visuele moontlikhede van hoe hulle ...

Press Liaison Committees

African Journals Online (AJOL)

19 Jun 1971 ... Soos duidelik blyk uit advertensies vir ambulansposte is dit beslis nie op die oomblik die geval nie. Een munisipaliteit verlang 'n standerd 7-sertifikaat en bied dan slegs. R1 860 aan as aanvangsalaris indien die kandidaat tussen 20 en 24 jaar oud is. Daar sal seker diegene wees wat aansoek doen en wat ...

Editorial Comments/ Redaksionele Kommentaar

Directory of Open Access Journals (Sweden)

Ann Muller

2004-11-01

Full Text Available In this issue we present a bouquet with which we hope to tantalise your cerebral taste buds. Opsomming In hierdie uitgawe bied ons vir u ‘n geur waarmee ons hoop om u serebrale smaakorgane op te kikker. *Please note: This is a reduced version of the abstract. Please refer to PDF for full text.

Service Modeling for Service Engineering

Science.gov (United States)

Shimomura, Yoshiki; Tomiyama, Tetsuo

Intensification of service and knowledge contents within product life cycles is considered crucial for dematerialization, in particular, to design optimal product-service systems from the viewpoint of environmentally conscious design and manufacturing in advanced post industrial societies. In addition to the environmental limitations, we are facing social limitations which include limitations of markets to accept increasing numbers of mass-produced artifacts and such environmental and social limitations are restraining economic growth. To attack and remove these problems, we need to reconsider the current mass production paradigm and to make products have more added values largely from knowledge and service contents to compensate volume reduction under the concept of dematerialization. Namely, dematerialization of products needs to enrich service contents. However, service was mainly discussed within marketing and has been mostly neglected within traditional engineering. Therefore, we need new engineering methods to look at services, rather than just functions, called "Service Engineering." To establish service engineering, this paper proposes a modeling technique of service.

Computer Network Availability at Sandia National Laboratories, Albuquerque NM: Measurement and Perception; TOPICAL

International Nuclear Information System (INIS)

NELSON, SPENCER D.; TOLENDINO, LAWRENCE F.

1999-01-01

The desire to provide a measure of computer network availability at Sandia National Laboratories has existed for along time. Several attempts were made to build this measure by accurately recording network failures, identifying the type of network element involved, the root cause of the problem, and the time to repair the fault. Recognizing the limitations of available methods, it became obvious that another approach of determining network availability had to be defined. The chosen concept involved the periodic sampling of network services and applications from various network locations. A measure of ''network'' availability was then calculated based on the ratio of polling success to failure. The effort required to gather the information and produce a useful metric is not prohibitive and the information gained has verified long held feelings regarding network performance with real data

Service employees give as they get: internal service as a moderator of the service climate-service outcomes link.

Science.gov (United States)

Ehrhart, Karen Holcombe; Witt, L A; Schneider, Benjamin; Perry, Sara Jansen

2011-03-01

We lend theoretical insight to the service climate literature by exploring the joint effects of branch service climate and the internal service provided to the branch (the service received from corporate units to support external service delivery) on customer-rated service quality. We hypothesized that service climate is related to service quality most strongly when the internal service quality received is high, providing front-line employees with the capability to deliver what the service climate motivates them to do. We studied 619 employees and 1,973 customers in 36 retail branches of a bank. We aggregated employee perceptions of the internal service quality received from corporate units and the local service climate and external customer perceptions of service quality to the branch level of analysis. Findings were consistent with the hypothesis that high-quality internal service is necessary for branch service climate to yield superior external customer service quality. PsycINFO Database Record (c) 2011 APA, all rights reserved.

Geochemical identification of impactor for Lonar crater, India

Digital Repository Service at National Institute of Oceanography (India)

Mishra, S.; Newsom, H.E.; ShyamPrasad, M.; Geissman, J.W.; Dube, A.; Sengupta, D.

1 , M. SHYAM PRASAD 2 , John W. GEISSMAN 3 , Anand DUBE 4 , and Debashish SENGUPTA 5 1 Institute of Meteoritics and Department of Earth and Planetary Sciences, MSC03 2040, 1 University of New Mexico, Albuquerque, New Mexico 87131, USA 2 National... Institute of Oceanography, Dona Paula, Goa-403004, India 3 Department of Earth and Planetary Sciences, MSC03 2040, 1 University of New Mexico, Albuquerque, New Mexico 87131, USA 4 P 147/3, Janak Road, Kolkata-700 029, India 5 Department of Geology...

Using Service Scenarios to Model Business Services

DEFF Research Database (Denmark)

Bækgaard, Lars

The purpose of the paper is to present and evaluate the notion of service scenarios. A service is work done by a service executor in interaction with a service consumer. A service scenario is a model of a service system and the roles that are played by the actors participating and interacting...... during the execution of a service. The model represents the roles and the interactions between the participants. Service scenarios can be used to model specific services and roles played by human beings and IT systems in the execution of services. The use of service scenarios is demonstrated by means...... of a case study in a public library. The case study indicates that service systems should be understood as socio-technical systems in which service executors and service consumers co-create value in mutual interaction with each other and with a set of shared resources....

F. Heyvaert, A. Moerdijk, M. Mooijaart, M. Smits en R. Tempelaars ...

African Journals Online (AJOL)

rbr

In die eerste gedeelte van hierdie resensie gaan ek aan die hand van bepaalde artikels probeer aantoon in watter opsig die WNT as die grootste woordeboek ter wêreld beskou kan word. In sy artikel "Het WNT in cijfers" bied A. Moerdijk syfers aan om die om- vang van die WNT aan te toon. Hy noem onder andere dat die ...

Winnie Rust

African Journals Online (AJOL)

Owner

Om te trek is om jou kortstondig in 'n liminale staat te bevind. Nóg by jou vertrekpunt, nóg by jou uiteindelike bestemming, sonder die geborgenheid wat hierdie twee vaste plekke kwansuis bied. In 'n hele aantal opsigte is Trek van Winnie Rust 'n beskrywing van verskil- lende liminale state. Dit is egter nie 'n reisverhaal met ...

The ICRP task group respiratory tract model - an age-dependent dosimetric model for general application

International Nuclear Information System (INIS)

Bailey, M.R.; Birchall, A.

1992-01-01

The ICRP Task Group on Human Respiratory Tract Models for Radiological Protection has developed a revised dosimetric model for the respiratory tract. Papers outlining the model, and describing each aspect of it were presented at the Third International Workshop on Respiratory Tract Dosimetry (Albuquerque 1-3 July 1990), the Proceedings of which were recently published in Radiation Protection Dosimetry Volume 38 Nos 1-3 (1991). Since the model had not changed substantially since the Workshop at Albuquerque, only a summary of the paper presented at Schloss Elmau is included in these Proceedings. (author)

Traumatic Brain Injury service (TBI) Service

Data.gov (United States)

Department of Veterans Affairs — This Service provides access to Tramatic Brain injury patient data consult notes. The service also provides one write service method writeNote. The Service supports...

Regional Survey of Structural Properties and Cementation Patterns of Fault Zones in the Northern Part of the Albuquerque Basin, New Mexico - Implications for Ground-Water Flow

Science.gov (United States)

Minor, Scott A.; Hudson, Mark R.

2006-01-01

Motivated by the need to document and evaluate the types and variability of fault zone properties that potentially affect aquifer systems in basins of the middle Rio Grande rift, we systematically characterized structural and cementation properties of exposed fault zones at 176 sites in the northern Albuquerque Basin. A statistical analysis of measurements and observations evaluated four aspects of the fault zones: (1) attitude and displacement, (2) cement, (3) lithology of the host rock or sediment, and (4) character and width of distinctive structural architectural components at the outcrop scale. Three structural architectural components of the fault zones were observed: (1) outer damage zones related to fault growth; these zones typically contain deformation bands, shear fractures, and open extensional fractures, which strike subparallel to the fault and may promote ground-water flow along the fault zone; (2) inner mixed zones composed of variably entrained, disrupted, and dismembered blocks of host sediment; and (3) central fault cores that accommodate most shear strain and in which persistent low- permeability clay-rich rocks likely impede the flow of water across the fault. The lithology of the host rock or sediment influences the structure of the fault zone and the width of its components. Different grain-size distributions and degrees of induration of the host materials produce differences in material strength that lead to variations in width, degree, and style of fracturing and other fault-related deformation. In addition, lithology of the host sediment appears to strongly control the distribution of cement in fault zones. Most faults strike north to north-northeast and dip 55? - 77? east or west, toward the basin center. Most faults exhibit normal slip, and many of these faults have been reactivated by normal-oblique and strike slip. Although measured fault displacements have a broad range, from 0.9 to 4,000 m, most are internal structure of, and cement

Controlling outsourced service delivery : Managing service quality in business service triads

NARCIS (Netherlands)

van Iwaarden, J.; van der Valk, W.

2013-01-01

Organisations are increasingly sourcing services that become part of their value proposition to their (business) customers from external providers. Often, these services are directly delivered by the service provider to the customer. The buying organisation, service provider and customer operate in

Cloud point extraction and flame atomic absorption spectrometric determination of cadmium(II), lead(II), palladium(II) and silver(I) in environmental samples

International Nuclear Information System (INIS)

Ghaedi, Mehrorang; Shokrollahi, Ardeshir; Niknam, Khodabakhsh; Niknam, Ebrahim; Najibi, Asma; Soylak, Mustafa

2009-01-01

The phase-separation phenomenon of non-ionic surfactants occurring in aqueous solution was used for the extraction of cadmium(II), lead(II), palladium(II) and silver(I). The analytical procedure involved the formation of understudy metals complex with bis((1H-benzo [d] imidazol-2yl)ethyl) sulfane (BIES), and quantitatively extracted to the phase rich in octylphenoxypolyethoxyethanol (Triton X-114) after centrifugation. Methanol acidified with 1 mol L -1 HNO 3 was added to the surfactant-rich phase prior to its analysis by flame atomic absorption spectrometry (FAAS). The concentration of BIES, pH and amount of surfactant (Triton X-114) was optimized. At optimum conditions, the detection limits of (3 sdb/m) of 1.4, 2.8, 1.6 and 1.4 ng mL -1 for Cd 2+ , Pb 2+ , Pd 2+ and Ag + along with preconcentration factors of 30 and enrichment factors of 48, 39, 32 and 42 for Cd 2+ , Pb 2+ , Pd 2+ and Ag + , respectively, were obtained. The proposed cloud point extraction has been successfully applied for the determination of metal ions in real samples with complicated matrix such as radiology waste, vegetable, blood and urine samples.

Intercultural bilingual education in Nicaragua: Contextualisation for improving the quality of education

Science.gov (United States)

Valiente Catter, Teresa

2011-12-01

For the past 35 years, various models of intercultural bilingual education (IBE) have been implemented in Latin American schools and adult education. While Spanish is the official language in Nicaragua, many indigenous languages, such as Miskito and Sumo-Mayangna, are also spoken - especially in the Atlantic coastal region. The Nicaraguan Ministry of Education, Culture and Sport recognises the need for a flexible curriculum that reflects individual local and regional linguistic and socio-cultural characteristics, through the use of mother tongue and second language learning. The contextualisation model applied in the Atlantic coastal region of Nicaragua is therefore based on the use of a languages strategy in preparing textbooks and basic technical materials with an IBE approach, as part of the process of improving the quality of education. Thus intercultural communication is enhanced, and the need to strengthen the systematic teaching of languages, differentiating between mother tongue, second language and foreign language, is recognised. As well as explaining the contextualisation process in detail, this article discusses the conceptual differences between intercultural bilingual education (IBE) and bilingual intercultural education (BIE). The paper concludes with several recommendations for the further development of BIE in Latin America.

The Dilemma of Service Productivity and Service Innovation: An Empirical Exploration in Financial Services.

Science.gov (United States)

Aspara, Jaakko; Klein, Jan F; Luo, Xueming; Tikkanen, Henrikki

2018-05-01

We conduct a systematic exploratory investigation of the effects of firms' existing service productivity on the success of their new service innovations. Although previous research extensively addresses service productivity and service innovation, this is the first empirical study that bridges the gap between these two research streams and examines the links between the two concepts. Based on a comprehensive data set of new service introductions in a financial services market over a 14-year period, we empirically explore the relationship between a firm's existing service productivity and the firm's success in introducing new services to the market. The results unveil a fundamental service productivity-service innovation dilemma: Being productive in existing services increases a firm's willingness to innovate new services proactively but decreases the firm's capabilities of bringing these services to the market successfully. We provide specific insights into the mechanism underlying the complex relationship between a firm's productivity in existing services, its innovation proactivity, and its service innovation success. For managers, we not only unpack and elucidate this dilemma but also demonstrate that a focused customer scope and growth market conditions may enable firms to mitigate the dilemma and successfully pursue service productivity and service innovation simultaneously.

Audit of Sandia Corporation`s pension plans and other prefunded benefits

Energy Technology Data Exchange (ETDEWEB)

1994-04-06

The audit disclosed that Sandia`s pension plans had $588.9 million in excess assets as of December 31, 1990, on a current value basis. If plan terminations and spin-offs occurred, at least $408.8 million of this amount could be returned to the Government without affecting the pension benefits that Sandia employees and retirees have earned. We recommended that Albuquerque take the necessary action to reduce the excess assets in the pension plans and recover the Government`s share. However, Albuquerque disagreed with the recommendation. Albuquerque justified leaving the excess assets in the pension plans to fund future plan amendments; to avoid future funding contributions; to avoid the costs and time-consuming administrative steps associated with taking action; and to prevent damaging effects on employee morale. We analyzed these points, and concluded that they should not prevent the Department from initiating action to return excess assets to the Government. Actuarial analysis of the pension plans showed that, even if certain plan adjustments were made, the plans were overfunded by $256 million as of December 31, 1991 (on an actuarial value basis).

SERVICE QUALITY IN THE PUBLIC SERVICE

OpenAIRE

Prabha Ramseook-Munhurrun; Soolakshna D. Lukea-Bhiwajee; Perunjodi Naidoo

2010-01-01

The purpose of this paper is to obtain a better understanding of the extent to which service quality is delivered within the Mauritian public service by drawing on front-line employees (FLE) and customer perceptions of service quality. The paper investigates how closely customer expectations of service and FLE perceptions of customer expectations match. SERVQUAL is used to measure service quality amongst FLE and customers in a major public sector department in Mauritius. The survey captures c...

Service registry design: an information service approach

NARCIS (Netherlands)

Ferreira Pires, Luis; Wang, J.; van Oostrum, Arjen; Wijnhoven, Alphonsus B.J.M.

2010-01-01

A service registry is a Service-Oriented Architecture (SOA) component that keeps a ‘catalogue’ of available services. It stores service specifications so that these specifications can be found by potential users. Discussions on the design of service registries currently focus on technical issues,

Literêre verweer teen sentimentaliteit: Ontginning van oermotiewe in Melk (Elsa Joubert

Directory of Open Access Journals (Sweden)

E. Jooste

1981-05-01

Full Text Available Elsa Joubert hou haar in Melk besig met fasette van die saambestaan van verskillende groepe mense in Afrika, dikwels Suid-Afrika. A1 die verhale in hierdie bundel het duidelike lokale verwysing en by heelwat is rasseproblematiek onder die vergrootglas. Tematies bied die verhale dus uit en uit aktualiteitsprosa en daarby is dit aktualiteite met gevoelige assosiasies, temas wat maklik oorgevoelig benader kan word.

Kunst aitab klisheesid lõhkuda : prostitutsioon / Reet Varblane

Index Scriptorium Estoniae

Varblane, Reet, 1952-

2007-01-01

Prostitutsiooniteemast kunstis, praeguste prostitutsiooni käsitlevate näituste ("Sex Work. Kunst. Mythos. Realität" Berliinis, Ann-Sofi Sideni projekt "Warte mal! Prostitutsion after the Velvet Revolution" jt.) rollist. Pikemalt näitusest "Kehaturg / Sex market" Tallinna Kunstihoones. Anu Juuraku, Foxy Haze'i, Teemu Mäki, Tatjana Antoshina, Kari Bie Erenurme, Sandra Jõgeva, Shula Kesheti, Deimantas Narkeviciuse ja Pal Hollenderi töödest

Die ontmaskering van die bose: Eksegetiese perspektiewe op ...

African Journals Online (AJOL)

p1243322

2 Yarbro Collins (1983) bied tans nog die beste agtergrond vir 'n besinning oor geweld in ..... John's grammatical howlers are intentionally designed to alert listerners ..... 26 In die Nuwe Testament word Paul se snydende opmerking teenoor die Korintiërs as ..... rnt g0r`m nh8 ldfhrs`}m du sg}u fg}u + n2sh d/m sg>}} e`ql`jdh.

31 CFR 538.406 - Exportation of services; performance of service contracts; legal services.

Science.gov (United States)

2010-07-01

... 31 Money and Finance: Treasury 3 2010-07-01 2010-07-01 false Exportation of services; performance of service contracts; legal services. 538.406 Section 538.406 Money and Finance: Treasury Regulations... SUDANESE SANCTIONS REGULATIONS Interpretations § 538.406 Exportation of services; performance of service...

The Dilemma of Service Productivity and Service Innovation

Science.gov (United States)

Aspara, Jaakko; Klein, Jan F.; Luo, Xueming; Tikkanen, Henrikki

2017-01-01

We conduct a systematic exploratory investigation of the effects of firms’ existing service productivity on the success of their new service innovations. Although previous research extensively addresses service productivity and service innovation, this is the first empirical study that bridges the gap between these two research streams and examines the links between the two concepts. Based on a comprehensive data set of new service introductions in a financial services market over a 14-year period, we empirically explore the relationship between a firm’s existing service productivity and the firm’s success in introducing new services to the market. The results unveil a fundamental service productivity-service innovation dilemma: Being productive in existing services increases a firm’s willingness to innovate new services proactively but decreases the firm’s capabilities of bringing these services to the market successfully. We provide specific insights into the mechanism underlying the complex relationship between a firm’s productivity in existing services, its innovation proactivity, and its service innovation success. For managers, we not only unpack and elucidate this dilemma but also demonstrate that a focused customer scope and growth market conditions may enable firms to mitigate the dilemma and successfully pursue service productivity and service innovation simultaneously. PMID:29706764

The service Ouroboros: Designing personas service cycles

DEFF Research Database (Denmark)

Gudiksen, Sune Klok; Brandt, Eva

2014-01-01

Many companies investigate new business opportunities in a turn from product to service design. As service offerings expand over time and space, such notions as ‘customer journey’ or ‘service blueprint’ have been suggested to grasp and design the nature of the emergent services. However, we find ...... various customers’´service cycles....

Conceptual service architecture for adaptive mobile location services

DEFF Research Database (Denmark)

Schou, Saowanee

2008-01-01

This paper presents a conceptual service architecture for adaptive mobile location services designed to be used on the next generation wireless network. The developed service architecture consists of a set of concepts, principles, rules and guidelines for constructing, deploying, and operating...... the mobile location services. The service architecture identifies the components required to build the mobile location services and describes how these components are combined and how they should interact. As a means of exploring the developed conceptual service architecture, an illustrative case study...... of a new-concept tracking service is chosen to demonstrate the applicability of the architecture. Through the case study, the service request and response processes will be illustrated. New possible service functions provided by the developed service architecture will be examined and discussed...

Investigating the Effects of Consumer Innovativeness, Service Quality and Service Switching Costs on Service Loyalty in the Mobile Phone Service Context

Directory of Open Access Journals (Sweden)

Farzana Quoquab

2016-02-01

Full Text Available The objective of this study is to examine the effects of consumer innovativeness, service quality, service switching costs and service satisfaction on service loyalty among mobile phone service users. A cross sectional survey was employed which yielded 535 responses. Structural equation modelling using the AMOS version 2.0 was utilized to test study the hypotheses. Test results reveal that service satisfaction, service switching costs and service quality are the three antecedents that directly influence service loyalty. However, consumer innovativeness does not have any direct effect on service loyalty. Moreover, service satisfaction is found to be a partial mediator between ‘service quality’ and ‘service loyalty’. Findings from this study will develop insights to enable policy-makers, managers and marketers to better strategize and effectively implement loyalty programs and prevent their customers from switching. This will enhance value creation for both their users and for the industry.

Managing service excellence. Internal customer service training

International Nuclear Information System (INIS)

McAnulty, P.C.

1991-01-01

WHO ARE OUR CUSTOMERS? Electric Users, regulators, vendors, suppliers, or our own employees? The answer is ALL exclamation point They are all customers. Regardless if they are external or internal customers, one must focus on quality of service delivery in order to maintain customer satisfaction. The most successful companies are quickly realizing that managing SERVICE EX NCE is our only future. For the next decade, the issue of service quality will exceed the issue of productivity. It is very easy to see that the business behind a utility is serving our electric consumers. However, internal customer service - service excellence to employees inside a company is the foundation for success. This paper describes a training program that is being implemented across Duke Power for employees on internal customer service. How we provide service to each other within a company impacts service quality to our external customers. This training refocuses behaviors and perceptions so to concentrate on quality service delivery to our internal customers - our employees. We all have positive and negative experiences with obtaining quality service by either external organizations or internal employees. Therefore, we start with a common foundation. Whether it be a supplier, vendor, or a station administrative group, we have experienced either excellent or poor customer service. All of us have potential in managing the delivery of excellent customer service. However, many of us may need new perspectives so to add depth with which we view and manage service excellence to our internal customers

Environmental Assessment for the Construction and Operation of a Shopping Center at Kirtland Air Force Base, Albuquerque, Bernalillo County, New Mexico

Science.gov (United States)

2010-09-01

concession kiosks, other similar services, and a food court including Taco Bell, Charley’s, Anthony’s, Manchu Wok, and Starbucks . Laundry...other similar services, and a food court including Taco Bell, Charley’s, Anthony’s, Manchu Wok, and Starbucks . Construction would consist of a...For a corporation : By a responsible corporate officer. For the purpose of this Part, a responsible corporate officer means: (i) a president

IoT Service Clustering for Dynamic Service Matchmaking.

Science.gov (United States)

Zhao, Shuai; Yu, Le; Cheng, Bo; Chen, Junliang

2017-07-27

As the adoption of service-oriented paradigms in the IoT (Internet of Things) environment, real-world devices will open their capabilities through service interfaces, which enable other functional entities to interact with them. In an IoT application, it is indispensable to find suitable services for satisfying users' requirements or replacing the unavailable services. However, from the perspective of performance, it is inappropriate to find desired services from the service repository online directly. Instead, clustering services offline according to their similarity and matchmaking or discovering service online in limited clusters is necessary. This paper proposes a multidimensional model-based approach to measure the similarity between IoT services. Then, density-peaks-based clustering is employed to gather similar services together according to the result of similarity measurement. Based on the service clustering, the algorithms of dynamic service matchmaking, discovery, and replacement will be performed efficiently. Evaluating experiments are conducted to validate the performance of proposed approaches, and the results are promising.

Service Interaction Flow Analysis Technique for Service Personalization

DEFF Research Database (Denmark)

Korhonen, Olli; Kinnula, Marianne; Syrjanen, Anna-Liisa

2017-01-01

Service interaction flows are difficult to capture, analyze, outline, and represent for research and design purposes. We examine how variation of personalized service flows in technology-mediated service interaction can be modeled and analyzed to provide information on how service personalization...... could support interaction. We have analyzed service interaction cases in a context of technology-mediated car rental service. With the analysis technique we propose, inspired by Interaction Analysis method, we were able to capture and model the situational service interaction. Our contribution regarding...... technology-mediated service interaction design is twofold: First, with the increased understanding on the role of personalization in managing variation in technology-mediated service interaction, our study contributes to designing service management information systems and human-computer interfaces...

Semantic Service Search, Service Evaluation and Ranking in Service Oriented Environment

Science.gov (United States)

Dong, Hai; Hussain, Farookh Khadeer; Chang, Elizabeth

The theory of Service Oriented Environment (SOE) emerges with advanced connectivity of the Internet technologies, openness of business environment and prosperousness of business activities. Service, as a critical object impenetrating every corner of SOE, is a hot research topic in many research domains. Software Engineering (SE), as a subject in engineering field, its researchers pay more attention to supporting advanced technologies for promoting service activities in SOE. In this paper, we draw the position in the research field of semantic service search, service evaluation and ranking in SOE. By means of the case study and literature review research approach, we discover the research motivations and research issues in this field.

National Alliance for Clean Energy Incubators New Mexico Clean Energy Incubator

Energy Technology Data Exchange (ETDEWEB)

Roberts, Suzanne S.

2004-12-15

The National Alliance for Clean Energy Incubators was established by the National Renewable Energy Laboratory (NREL) to develop an emerging network of business incubators for entrepreneurs specializing in clean energy enterprises. The Alliance provides a broad range of business services to entrepreneurs in specific geographic locales across the U.S. and in diverse clean energy technology areas such as fuel cells, alternative fuels, power generation, and renewables, to name a few. Technology Ventures Corporation (TVC) participates in the Alliance from its corporate offices in Albuquerque, NM, and from its sites in Northern and Southern New Mexico, California, and Nevada. TVC reports on the results of its attempts to accelerate the growth and success of clean energy and energy efficiency companies through its array of business support services. During the period from September 2002 through September 2004, TVC describes contributions to the Alliance including the development of 28 clients and facilitating capital raises exceeding $35M.

Service validity and service reliability of search, experience and credence services. A scenario study

NARCIS (Netherlands)

Galetzka, Mirjam; Verhoeven, J.W.M.; Pruyn, Adriaan T.H.

2006-01-01

The purpose of this research is to add to our understanding of the antecedents of customer satisfaction by examining the effects of service reliability (Is the service “correctly” produced?) and service validity (Is the “correct” service produced?) of search, experience and credence services.

A Bosque Riparian Community Index Model for the Middle Rio Grande, Albuquerque, New Mexico: Model Documentation

Science.gov (United States)

2012-09-01

Manual 103. Washington, DC: U.S. Fish and Wildlife Service, Department of the Interior, Washington, DC. Van der Lee, G. E. M., D. T. Van der Molen , H...of the last 30 years (Williams 1988, VanHorne and Wiens 1991, Brooks 1997, Brown et al. 2000, Store and Jokimaki 2003, Shifley et al. 2006, Van der ...et al. 2006, Hirzel et al. 2006, Inglis et al. 2006, Ray and Burgman 2006, Van ERDC/EL TR-12-26 120 der Lee et al. 2006). A fundamental problem with

Multimedia services in intelligent environments recommendation services

CERN Document Server

Virvou, Maria; Jain, Lakhmi

2013-01-01

Multimedia services are now commonly used in various activities in the daily lives of humans. Related application areas include services that allow access to large depositories of information, digital libraries, e-learning and e-education, e-government and e-governance, e-commerce and e-auctions, e-entertainment, e-health and e-medicine, and e-legal services, as well as their mobile counterparts (i.e., m-services). Despite the tremendous growth of multimedia services over the recent years, there is an increasing demand for their further development. This demand is driven by the ever-increasing desire of society for easy accessibility to information in friendly, personalized and adaptive environments. In this book at hand, we examine recent Recommendation Services. Recommendation services appear in the mobile environment, medicine/biology, tourism, education, and so on. The book includes ten chapters, which present various recently developed recommendation services. This research book is directed to professors...

Controlling service delivery in service triads

NARCIS (Netherlands)

Iwaarden, van J.; Valk, van der W.; Aalders, L.; Virolainen, V.-M.

2010-01-01

Organizations are increasingly sourcing services that are directly delivered to their (end) customers by external providers. Buying organization, supplier and (end) customer operate in a triadic service relationship. In these triads, the buying organization lacks direct control over service delivery

Southwest Center for Environmental Excellence and Opportunity Year End Report (Final Deliverable)

Energy Technology Data Exchange (ETDEWEB)

None

1998-11-09

The Southwest Center for Environmental Excellence and Opportunity (Southwest CEEO) has been in existence since October 1996 at Albuquerque Technical Vocational Institute's (TVI) South Valley Campus. The Special Project was comprised of three objectives: (1) Increasing the number of Hispanics in careers related to the environment by improving education and job training opportunities; (2) Strengthening the infrastructure of Hispanic businesses and building their capacity to participate in environmental clean-up activities and potential technology commercialization; and (3) Increasing the Hispanic community's understanding of and participation in environmental protection through improved access to information and outreach activities, paying attention to cultural and linguistic issues. The Southwest CEEO has been successful in each of the above objective areas and continues to provide valuable services to TVI and the community. The Southwest CEEO has developed a scholarship/mentorship program involving business and industry, community organizations, and TVI faculty that will be replicated by other student mentorship programs. The Southwest CEEO has awarded approximately $50,000 over the two-year program funded by the U.S. Department of Energy Oakland Operations Office. The Southwest CEEO has also developed a K-12 partnership with Albuquerque Public Schools (APS) to enhance environmental education for students and professional development for teachers. Incorporated into these student activities are experimental learning opportunities and curriculum development and/or enhancement. The Southwest CEEO has worked closely with the TVI Small Business Development Center (SBDC) to support Hispanic businesses in technology partnership activities. The Southwest CEEO in partnership the TVI SBDC has provided a large business forum and business workshops. In addition, the Southwest CEEO has developed a Technology Transfer Model that will be expanded in the future to a

Ristmikud, staarid, šedöövrid / Margit Säde

Index Scriptorium Estoniae

Säde, Margit, 1984-

2010-01-01

Flo Kasearu ja Tõnis Saadoja näitus "21.05.09 ja 14.06.09" Tallinna Kunstihoone galeriis 21. märtsini. Madis Luige ja Jarmo Nageli näitus "Stiv, Superstaar" Hobusepea galeriis 25.02.-8.03. Karl Bie Erenurme ja Helga Randmaa näitus "Karnevali kuninganna" Draakoni Galeriis 22.02.-6.03. Mare Vindi ja Jaanus Samma näitus "Park" TAM Galeriis 31. märtsini

Ćwiczenia z narastającym oporem w usprawnianiu pacjentów z reumatoidalnym zapaleniem stawów leczonych operacyjnie

Directory of Open Access Journals (Sweden)

Agnieszka Prusinowska

2010-08-01

Full Text Available W artykule przedstawiono formę ćwiczeń czynnych oporowychwykorzystywanych do usprawniania pacjentów z rozpoznaniemreumatoidalnego zapalenia stawów po typowych zabiegach ortopedycznychw obrębie narządu ruchu. Forma ćwiczeń umożliwiausprawnianie pacjenta zarówno w warunkach klinicznych, jaki domowych. Jest atrakcyjna dla pacjenta, nie wymaga zakupu drogiegoi często skomplikowanego w obsłudze sprzętu.

A lean Six Sigma team increases hand hygiene compliance and reduces hospital-acquired MRSA infections by 51%.

Science.gov (United States)

Carboneau, Clark; Benge, Eddie; Jaco, Mary T; Robinson, Mary

2010-01-01

A low hand hygiene compliance rate by healthcare workers increases hospital-acquired infections to patients. At Presbyterian Healthcare Services in Albuquerque, New Mexico a Lean Six Sigma team identified the reasons for noncompliance were multifaceted. The team followed the DMAIC process and completed the methodology in 12 months. They implemented multiple solutions in the three areas: Education, Culture, and Environment. Based on methicillin-resistant Staphylococcus aureus (MRSA) mortality research the team's results included an estimated 2.5 lives saved by reducing MRSA infections by 51%. Subsequently this 51% decrease in MRSA saved the hospital US$276,500. For those readers tasked with increasing hand hygiene compliance this article will provide the knowledge and insight needed to overcome multifaceted barriers to noncompliance.

Hydraulic Testing of Salado Formation Evaporites at the Waste Isolation Pilot Plant Site: Final Report

Energy Technology Data Exchange (ETDEWEB)

Beauheim, Richard L.; Domski, Paul S.; Roberts, Randall M.

1999-07-01

This report presents interpretations of hydraulic tests conducted in bedded evaporates of the Salado Formation from May 1992 through May 1995 at the Waste Isolation Pilot Plant (WIPP) site in southeastern New Mexico. The WIPP is a US Department of Energy research and development facility designed to demonstrate safe disposal of transuranic wastes from the nation's defense programs. The WIPP disposal horizon is located in the lower portion of the Permian Salado Formation. The hydraulic tests discussed in this report were performed in the WIPP underground facility by INTERA inc. (now Duke Engineering and Services, Inc.), Austin, Texas, following the Field Operations Plan and Addendum prepared by Saulnier (1988, 1991 ) under the technical direction of Sandia National Laboratories, Albuquerque, New Mexico.

Hydraulic Testing of Salado Formation Evaporites at the Waste Isolation Pilot Plant Site: Final Report

International Nuclear Information System (INIS)

Beauheim, Richard L.; Domski, Paul S.; Roberts, Randall M.

1999-01-01

This report presents interpretations of hydraulic tests conducted in bedded evaporates of the Salado Formation from May 1992 through May 1995 at the Waste Isolation Pilot Plant (WIPP) site in southeastern New Mexico. The WIPP is a US Department of Energy research and development facility designed to demonstrate safe disposal of transuranic wastes from the nation's defense programs. The WIPP disposal horizon is located in the lower portion of the Permian Salado Formation. The hydraulic tests discussed in this report were performed in the WIPP underground facility by INTERA inc. (now Duke Engineering and Services, Inc.), Austin, Texas, following the Field Operations Plan and Addendum prepared by Saulnier (1988, 1991 ) under the technical direction of Sandia National Laboratories, Albuquerque, New Mexico

Internal Audit Service | Internal Audit Service

Science.gov (United States)

their internal auditing function in the areas of professional excellence, quality of service and Students and teachers Media Internal Audit Service Navbar Toggle Home About the Staff Risk Assessment and Planning Internal Audit Process Search for Search Home The mission of the Fermilab Internal Audit Service

Service Modularity

DEFF Research Database (Denmark)

Avlonitis, Viktor; Hsuan, Juliana

2015-01-01

The purpose of this research is to investigate the studies on service modularity with a goal of informing service science and advancing contemporary service systems research. Modularity, a general systems property, can add theoretical underpinnings to the conceptual development of service science...... in general and service systems in particular. Our research is guided by the following question: how can modularity theory inform service system design? We present a review of the modularity literature and associated concepts. We then introduce the contemporary service science and service system discourse...

Sandia National Laboratories 1979 environmental monitoring report

International Nuclear Information System (INIS)

Simmons, T.N.

1980-04-01

Sandia National Laboratories in Albuquerque is located south of the city on two broad mesas. The local climate is arid continental. Radionuclides are released from five technical areas from the Laboratories' resarch activities. Sandia's environmental monitoring program searches for cesium-137, tritium, uranium, alpha emitters, and beta emitters in water, soil, air, and vegetation. No activity was found in public areas in excess of local background in 1979. The Albuquerque population receives only 0.076 person-rem (estimated) from airborne radioactive releases. While national security research is the laboratories' major responsibility, energy research is a major area of activity. Both these research areas cause radioactive releases

The dilemma of service productivity and service innovation : An empirical exploration in financial services

NARCIS (Netherlands)

Aspara, Jaakko; Klein, Jan; Luo, Xueming; Tikkanen, Henrikki

2017-01-01

We conduct a systematic exploratory investigation of the effects of firms’ existing service productivity on the success of their new service innovations. Although previous research extensively addresses service productivity and service innovation, respectively, this is the first empirical study that

Triple Play Service and IPTV Services Offered within it

Directory of Open Access Journals (Sweden)

Dagmar Pajdusakova

2008-01-01

Full Text Available This paper deals with Triple Play multimedia service and figures its architecture. Triple Play offers voice, video and data services together in one customer connection. There is offered IPTV (Internet Protocol Television service within this service, where we can include also Video on Demand service and other different additional services. In the paper is described classification of Video on Demand services.

INCREASING THE QUALITY OF SERVICE : Case Service Desk

OpenAIRE

Åhlgren, Niklas

2014-01-01

The topic of this thesis was to study how service quality is formed and to use this outcome to improve the quality of an IT service desk. The goal was to bring value to the customers and to the company by orienting the service desk personnel towards better service quality. By giving the service desk personnel a better understanding of the business process, customer relationship management and service quality the employees would gain more insight in to their own importance when it comes to imp...

Bevalac extraction

International Nuclear Information System (INIS)

Kalnins, J.G.; Krebs, G.; Tekawa, M.; Cowles, D.; Byrne, T.

1992-02-01

This report will describe some of the general features of the Bevatron extraction system, primarily the dependence of the beam parameters and extraction magnet currents on the Bevalac field. The extraction magnets considered are: PFW, XPl, XP2, XS1, XS2, XM1, XM2, XM3, XQ3A and X03B. This study is based on 84 past tunes (from 1987 to the present) of various ions (p,He,O,Ne,Si,S,Ar,Ca,Ti,Fe,Nb,La,Au and U), for Bevalac fields from 1.749 to 12.575 kG, where all tunes included a complete set of beam line wire chamber pictures. The circulating beam intensity inside the Bevalac is measured with Beam Induction Electrodes (BIE) in the South Tangent Tank. The extracted beam intensity is usually measured with the Secondary Emission Monitor (SEM) in the F1-Box. For most of the tunes the extraction efficiency, as given by the SEM/BIE ratio, was not recorded in the MCR Log Book, but plotting the available Log Book data as a function of the Bevalac field, see Fig.9, we find that the extraction efficiency is typically between 30->60% with feedback spill

Cloud point extraction and flame atomic absorption spectrometric determination of cadmium(II), lead(II), palladium(II) and silver(I) in environmental samples

Energy Technology Data Exchange (ETDEWEB)

Ghaedi, Mehrorang, E-mail: m_ghaedi@mail.yu.ac.ir [Chemistry Department, Yasouj University, Yasouj 75914-353 (Iran, Islamic Republic of); Shokrollahi, Ardeshir [Chemistry Department, Yasouj University, Yasouj 75914-353 (Iran, Islamic Republic of); Niknam, Khodabakhsh [Chemistry Department, Persian Gulf University, Bushehr (Iran, Islamic Republic of); Niknam, Ebrahim; Najibi, Asma [Chemistry Department, Yasouj University, Yasouj 75914-353 (Iran, Islamic Republic of); Soylak, Mustafa [Chemistry Department, University of Erciyes, 38039 Kayseri (Turkey)

2009-09-15

The phase-separation phenomenon of non-ionic surfactants occurring in aqueous solution was used for the extraction of cadmium(II), lead(II), palladium(II) and silver(I). The analytical procedure involved the formation of understudy metals complex with bis((1H-benzo [d] imidazol-2yl)ethyl) sulfane (BIES), and quantitatively extracted to the phase rich in octylphenoxypolyethoxyethanol (Triton X-114) after centrifugation. Methanol acidified with 1 mol L{sup -1} HNO{sub 3} was added to the surfactant-rich phase prior to its analysis by flame atomic absorption spectrometry (FAAS). The concentration of BIES, pH and amount of surfactant (Triton X-114) was optimized. At optimum conditions, the detection limits of (3 sdb/m) of 1.4, 2.8, 1.6 and 1.4 ng mL{sup -1} for Cd{sup 2+}, Pb{sup 2+}, Pd{sup 2+} and Ag{sup +} along with preconcentration factors of 30 and enrichment factors of 48, 39, 32 and 42 for Cd{sup 2+}, Pb{sup 2+}, Pd{sup 2+} and Ag{sup +}, respectively, were obtained. The proposed cloud point extraction has been successfully applied for the determination of metal ions in real samples with complicated matrix such as radiology waste, vegetable, blood and urine samples.

Redox-Triggered Bonding-Induced Emission of Thiol-Functionalized Gold Nanoclusters for Luminescence Turn-On Detection of Molecular Oxygen.

Science.gov (United States)

Ao, Hang; Feng, Hui; Zhao, Mengting; Zhao, Meizhi; Chen, Jianrong; Qian, Zhaosheng

2017-11-22

Most optical sensors for molecular oxygen were developed based on the quenching effect of the luminescence of oxygen-sensitive probes; however, the signal turn-off mode of these probes is undesirable to quantify and visualize molecular oxygen. Herein, we report a novel luminescence turn-on detection strategy for molecular oxygen via the specific oxygen-triggered bonding-induced emission of thiol-functionalized gold nanoclusters. Thiol-functionalized gold nanoclusters were prepared by a facile one-step synthesis, and as-prepared gold nanoclusters possess significant aggregation-induced emission (AIE) property. It is the first time to discover the oxygen-triggered bonding-induced emission (BIE) behavior of gold nanoclusters, which results in disulfide-linked covalent bonding assemblies with intensely red luminescence. This specific redox-triggered BIE is capable of quantitatively detecting dissolved oxygen in aqueous solution in a light-up manner, and trace amount of dissolved oxygen at ppb level is achieved based on this detection method. A facile and convenient test strip for oxygen detection was also developed to monitor molecular oxygen in a gas matrix. Covalent bonding-induced emission is proven to be a more efficient way to attain high brightness of AIEgens than a physical aggregation-induced emission process, and provides a more convenient and desirable detection method for molecular oxygen than the previous sensors.

Pan-London tuberculosis services: a service evaluation

Directory of Open Access Journals (Sweden)

Belling Ruth

2012-07-01

Full Text Available Abstract Background London has the largest proportion of tuberculosis (TB cases of any western European capital, with almost half of new cases drug-resistant. Prevalence varies considerably between and within boroughs with research suggesting inadequate control of TB transmission in London. Economic pressures may exacerbate the already considerable challenges for service organisation and delivery within this context. This paper presents selected findings from an evaluation of London’s TB services’ organisation, delivery, professional workforce and skill mix, intended to support development of a strategic framework for a pan-London TB service. These may also interest health service professionals and managers in TB services in the UK, other European cities and countries and in services currently delivered by multiple providers operating independently. Methods Objectives were: 1 To establish how London’s TB services are structured and delivered in relation to leadership, management, organisation and delivery, coordination, staffing and support; 2 To identify tools/models for calculating skill mix as a basis for identifying skill mix requirements in delivering TB services across London; 3 To inform a strategic framework for the delivery of a pan-London TB service, which may be applicable to other European cities. The multi-method service audit evaluation comprised documentary analysis, semi-structured interviews with TB service users (n = 10, lead TB health professionals and managers (n = 13 representing London’s five sectors and focus groups with TB nurses (n = 8 and non-London network professionals (n = 2. Results Findings showed TB services to be mainly hospital-based, with fewer community-based services. Documentary analysis and professionals’ interviews suggested difficulties with early access to services, low suspicion index amongst some GPs and restricted referral routes. Interviews indicated lack of managed

Service engineering for prospective vehicle service processes

OpenAIRE

Nagel, Alexander; Steinhilper, Rolf; Freiberger, Stefan; Thäter, Stefan

2013-01-01

Garages are - concerning the vehicle service - faced with growing complexity in automotive mechatronics and on-board bus communication technology. Because of the necessity of profound technical knowledge and smart as well as cost efficient diagnostic tools for garages, Bayreuth University and Fraunhofer IPA pick up the challenge and develop innovative service-processes for future requirements by the project "Kfz-Service Engineering 2020". In order to improve established service-processes and ...

A Web service substitution method based on service cluster nets

Science.gov (United States)

Du, YuYue; Gai, JunJing; Zhou, MengChu

2017-11-01

Service substitution is an important research topic in the fields of Web services and service-oriented computing. This work presents a novel method to analyse and substitute Web services. A new concept, called a Service Cluster Net Unit, is proposed based on Web service clusters. A service cluster is converted into a Service Cluster Net Unit. Then it is used to analyse whether the services in the cluster can satisfy some service requests. Meanwhile, the substitution methods of an atomic service and a composite service are proposed. The correctness of the proposed method is proved, and the effectiveness is shown and compared with the state-of-the-art method via an experiment. It can be readily applied to e-commerce service substitution to meet the business automation needs.

[Tiit-Rein Viitso. Līvõkīel-estikīel-leţkīel sõnārōntõz] / Eberhard Winkler

Index Scriptorium Estoniae

Winkler, Eberhard, 1955-

2013-01-01

Arvustus: Līvõkīel-estikīel-leţkīel sõnārōntõz = Liivi-eesti-läti sõnaraamat = Lībiešu-igauņu-latviešu vārdnīca / [koostamine:] Tiit-Rein Viitso, [toimetamine ja läti vasted:] Valts Ernštreits. Riga : Latviešu valodas aģentūra ; Tartu : Tartu Ülikool, 2012

Die rol van alkohol- en dwelmmisbruik by vrouemishandeling: 'n Maatskaplikewerk-perspektief

OpenAIRE

Slabbert, Ilze

2015-01-01

Vrouemishandeling bied 'n groot uitdaging vir maatskaplike werkers. In Suid-Afrika word na berekening elke 6 ure 'n vrou vermoor deur haar lewensmaat, die hoogste voorkomssyfer ter wêreld. Navorsing toon 'n verband tussen vrouemishandeling en alkohol- en dwelmmisbruik. Vanuit die ekologiese perspektief word die sosiale omgewing van 'n persoon as onlosmaaklik deel van haar beskou en dit is dus 'n geskikte teoretiese uitgangspunt vir hierdie studie. 'n Kwalitatiewe studie is gedoen, en etiese k...

ServiceBlueprinting as a service management tool in radiology

International Nuclear Information System (INIS)

Maurer, Martin H.; Hamm, Bernd; Teichgraeber, Ulf

2011-01-01

Purpose: To describe the ServiceBlueprint model as a suitable method of service management in clinical medicine using the example of the routine clinical setting of a radiological department. Materials and methods: ServiceBlueprinting is a concept for the analysis, visualization, and optimization of service processes. To investigate whether the model will also provide a suitable representation of medical services, particularly the provision of radiological services, ServiceBlueprints were created for the modality computed tomography (CT). To this end, an independent observer analyzed the workflow of 40 consecutive CT examinations. Results: The ServiceBlueprint provided an analysis of the status quo of the service processes in CT imaging modality. Weak points in the processes thus became immediately apparent. The model could also be used for personnel management in that it helped to define the roles of staff members from different categories in the value-added process. It served as a basis for the implementation of quality management systems according to Total Quality Management (TQM) and DIN-EN-ISO-9001:2000. Conclusions: The ServiceBlueprint model is a service management concept that is also suitable to visualize medical service processes in routine clinical settings like in a radiology department and has a multifarious potential in process optimization, implementation of quality management systems, and human resources management.

Web Services in 3G Service Platforms

NARCIS (Netherlands)

Lagerberg, Ko; Plas, Dirk-Jaap; Wegdam, M.

2002-01-01

In third-generation (3G) networks, third-party service developers will have access to the mobile network resources using open network interfaces, such as the 3rd Generation Partnership Project's (3GPP's) Open Service Access (OSA). The service platforms that offer these interfaces provide

Routing Service Quality—Local Driver Behavior Versus Routing Services

DEFF Research Database (Denmark)

Ceikute, Vaida; Jensen, Christian S.

2013-01-01

of the quality of one kind of location-based service, namely routing services. Specifically, the paper presents a framework that enables the comparison of the routes provided by routing services with the actual driving behaviors of local drivers. Comparisons include route length, travel time, and also route...... popularity, which are enabled by common driving behaviors found in available trajectory data. The ability to evaluate the quality of routing services enables service providers to improve the quality of their services and enables users to identify the services that best serve their needs. The paper covers......Mobile location-based services is a very successful class of services that are being used frequently by users with GPS-enabled mobile devices such as smartphones. This paper presents a study of how to exploit GPS trajectory data, which is available in increasing volumes, for the assessment...

Service models and realization of differentiated services networks

Science.gov (United States)

Elizondo, Antonio J.; Garcia Osma, Maria L.; Einsiedler, Hans J.; Roth, Rudolf; Smirnov, Michael I.; Bartoli, Maurizio; Castelli, Paolo; Varga, Balazs; Krampell, Magnus

2001-07-01

Internet Service Providers need to offer Quality of Service (QoS) to fulfil the requirements of applications of their customers. Moreover, in a competitive market environment costs must be low. The selected service model must be effective and low in complexity, but it should still provide high quality and service differentiation, that the current Internet is not yet capable to support. The Differentiated Services (DiffServ) Architecture has been proposed for enabling a range of different Classes of Service (CoS). In the EURESCOM project P1006 several European service providers co-operated to examine various aspects involved in the introduction of service differentiation using the DiffServ approach. The project explored a set of service models for Expedited Forwarding (EF) and Assured Forwarding (AF) and identified requirements for network nodes. Besides, we addressed also measurement issues, charging and accounting issues. Special attention has been devoted to requirements of elastic traffic that adapts its sending rate to congestion state and available bandwidth. QoS mechanisms must prove Transmission Control Protocol (TCP) friendliness. TCP performance degrades under multiple losses. Since RED based queue management may still cause multiple discards, a modified marking scheme called Capped Leaky Bucket is proposed to improve the performance of elastic applications.

31 CFR 545.406 - Exportation of services; performance of service contracts; legal services.

Science.gov (United States)

2010-07-01

... of service contracts; legal services. 545.406 Section 545.406 Money and Finance: Treasury Regulations... TALIBAN (AFGHANISTAN) SANCTIONS REGULATIONS Interpretations § 545.406 Exportation of services; performance... received in the territory of Afghanistan controlled by the Taliban. Note to § 545.406. See § 545.513 with...

Occurrence of antibiotics in hospital, residential, and dairy effluent, municipal wastewater, and the Rio Grande in New Mexico.

Science.gov (United States)

Brown, Kathryn D; Kulis, Jerzy; Thomson, Bruce; Chapman, Timothy H; Mawhinney, Douglas B

2006-08-01

This study had three objectives: 1) determine occurrence of antibiotics in effluent from hospitals, residential facilities, and dairies, and in municipal wastewater 2) determine antibiotic removal at a large wastewater treatment plant (WWTP) in Albuquerque, NM, and 3) determine concentrations of antibiotics in the Rio Grande, which receives wastewater from the Albuquerque WWTP. Twenty-three samples of wastewater and 3 samples of Rio Grande water were analyzed for the presence of 11 antibiotics. Fifty-eight percent of samples had at least one antibiotic present while 25% had three or more. Hospital effluent had detections of sulfamethoxazole, trimethoprim, ciprofloxacin, ofloxacin, lincomycin, and penicillin G, with 4 of 5 hospital samples having at least one antibiotic detected and 3 having four or more. At the residential sampling sites, ofloxacin was found in effluent from assisted living and retirement facilities, while the student dormitory had no detects. Only lincomycin was detected in dairy effluent (in 2 of 8 samples, at 700 and 6600 ng/L). Municipal wastewater had detections of sulfamethoxazole, trimethoprim, ciprofloxacin, and ofloxacin, with 4 of 6 samples having at least one antibiotic present and 3 having 3 or more. The relatively high concentrations (up to 35,500 ng/L) of ofloxacin found in hospital and residential effluent may be of concern due to potential genotoxic effects and development of antibiotic resistance. At the Albuquerque WWTP, both raw wastewater and treated effluent had detections of sulfamethoxazole, trimethoprim, and ofloxacin, at concentrations ranging from 110 to 470 ng/L. However, concentrations in treated effluent were reduced by 20% to 77%. No antibiotics were detected in the Rio Grande upstream of the Albuquerque WWTP discharge, and only one antibiotic, sulfamethoxazole, was detected in the Rio Grande (300 ng/L) below the WWTP.

Service management at CERN with Service-Now

International Nuclear Information System (INIS)

Toteva, Z; Fedorko, I; Hefferman, J; Lemaitre, S; Mira, O Pera; Alonso, R Alvarez; Cheimariou, M-E; Clavo, D Martin; Granda, E Alvarez; Pedreira, P Martinez

2012-01-01

The Information Technology (IT) and the General Services (GS) departments at CERN have decided to combine their extensive experience in support for IT and non-IT services towards a common goal – to bring the services closer to the end user based on Information Technology Infrastructure Library (ITIL) best practice. The collaborative efforts have so far produced definitions for the incident and the request fulfilment processes which are based on a unique two-dimensional service catalogue that combines both the user and the support team views of all services. After an extensive evaluation of the available industrial solutions, Service-now was selected as the tool to implement the CERN Service-Management processes. The initial release of the tool provided an attractive web portal for the users and successfully implemented two basic ITIL processes; the incident management and the request fulfilment processes. It also integrated with the CERN personnel databases and the LHC GRID ticketing system. Subsequent releases continued to integrate with other third-party tools like the facility management systems of CERN as well as to implement new processes such as change management. Independently from those new development activities it was decided to simplify the request fulfilment process in order to achieve easier acceptance by the CERN user community. We believe that due to the high modularity of the Service-now tool, the parallel design of ITIL processes e.g., event management and non-ITIL processes, e.g., computer centre hardware management, will be easily achieved. This presentation will describe the experience that we have acquired and the techniques that were followed to achieve the CERN customization of the Service-Now tool.

Optimal Guaranteed Service Time and Service Level Decision with Time and Service Level Sensitive Demand

Directory of Open Access Journals (Sweden)

Sangjun Park

2014-01-01

Full Text Available We consider a two-stage supply chain with one supplier and one retailer. The retailer sells a product to customer and the supplier provides a product in a make-to-order mode. In this case, the supplier’s decisions on service time and service level and the retailer’s decision on retail price have effects on customer demand. We develop optimization models to determine the optimal retail price, the optimal guaranteed service time, the optimal service level, and the optimal capacity to maximize the expected profit of the whole supply chain. The results of numerical experiments show that it is more profitable to determine the optimal price, the optimal guaranteed service time, and the optimal service level simultaneously and the proposed model is more profitable in service level sensitive market.

Albuquerque 1:100000 Quad Hydrography DLGs

Data.gov (United States)

Earth Data Analysis Center, University of New Mexico — Digital line graph (DLG) data are digital representations of cartographic information. DLG's of map features are converted to digital form from maps and related...

Forensic mental health services: Current service provision and ...

African Journals Online (AJOL)

Forensic mental health services: Current service provision and planning for a prison mental health service in the Eastern Cape. Kiran Sukeri, Orlando A. Betancourt, Robin Emsley, Mohammed Nagdee, Helmut Erlacher ...

SERVICE PROVISIONING IN MANETS USING SERVICE PROVIDER’S METRICS

Directory of Open Access Journals (Sweden)

K. Ponmozhi

2012-09-01

Full Text Available Service discovery technologies are exploited to enable services to advertise their existence in a dynamic way and can be discovered, configured and used by other devices with minimum of manual efforts. Automatic service discovery plays an important role in future network scenarios. Service discovery in distributed environment is difficult that too if the availability information of the services cannot be in a centralized node. The complexity is increased even further in the case of MANETs in which there will not be central intelligence also, the nodes involved may be on the move. The mobility issue leads to the situation of uncertainty about the service availability of the service provider. In this paper we propose a decentralized discovery mechanism. The basic idea is, distributing service information along with the availability metrics to the nodes. The metrics will give us the information to evaluate the goodness of the service provider. Every node will form multi-layered overlays of service providers sorted based on the metrics. When we send a query, each node will identify the service provider from the overlay with the good metric among the available providers (i.e. the one in the first position in the overlay. We define the message structures and methods needed for this proposal. The simulation result shows that in the high mobile environment too we could have a better convergence. We believe that the architecture presented here is a necessary component of any service provision framework.

Import/Export Service of Radioactive Material and Radioactive Sources Service

CERN Multimedia

2004-01-01

Please note that the Import/Export Service of radioactive material (http://cern.ch/service-rp-shipping/ - e-mail : service-rp-shipping@cern.ch) and the Radioactive Sources Service (http://cern.ch/service-radioactive-sources - e-mail : service-radioactive-sources@cern.ch) at bldg. 24/E-024 will be closed on FRIDAY 10 SEPTEMBER 2004. Tel. 73171

Evaluation of service quality of hospital outpatient department services.

Science.gov (United States)

Chakravarty, Abhijit

2011-07-01

It has become essential for hospital managers to understand and measure consumer perspectives and service quality gaps, so that any perceived gap in delivery of service is identified and suitably addressed. A study was conducted at a peripheral service hospital to ascertain any service gap between consumer expectations and perceptions in respect of the hospital outpatient department (OPD) services. A cross-sectional study was conducted using SERVQUAL as the survey instrument, the instrument being validated for use in the hospital environment. Consumer ratings across 22 items of the survey instrument were collected in paired expectation and perception scores and then service quality gaps were identified and statistically analysed. Service quality gaps were identified to exist across all the five dimensions of the survey instrument, with statistically significant gaps across the dimensions of 'tangibles' and 'responsiveness.' The quality gaps were further validated by a total unweighted SERVQUAL score of (-) 1.63. The study concludes that significant service quality gaps existed in the delivery of the hospital OPD services, which need to be addressed by focused improvement efforts by the hospital management.

Ocena założenia o kontynuacji działalności przedsiębiorstwa z punktu widzenia biegłych rewidentów

Directory of Open Access Journals (Sweden)

Tomasz Iwanowicz

2017-12-01

Full Text Available Celem artykułu jest przedstawienie oceny założenia o kontynuacji działalności z punktu widzenia bie- głych rewidentów oraz wskazanie przykładowych funkcji logistycznych mogących posłużyć biegłym rewidentom w tej ocenie. W wyniku przeprowadzonych badań, dziewięciu biegłych rewidentów na dziesięciu uznało, że weryfikacja założenia o kontynuacji działalności jest kluczowa z punktu widzenia badania sprawozdań finansowych. Jednocześnie zaledwie trzech biegłych rewidentów wskazało, że wie, czym są modele dyskryminacyjne oraz oświadczyło, że rozumie sposób ich działania, a tylko jedna osoba potwierdziła, że korzystała z tego rodzaju modeli przy ocenie założenia o kontynuacji działalności. Po- nadto, pomimo rosnącego wykorzystania analizy dyskryminacyjnej do oceny sytuacji finansowej przed- siębiorstw wyestymowane do tej pory modele nie były skierowane do użycia bezpośrednio przez bie- głych rewidentów. Biorąc to pod uwagę, próba stworzenia modeli dyskryminacyjnych dla biegłych rewi- dentów nie jest tematem błahym i pozostaje atrakcyjnym obszarem do prowadzenia badań naukowych. Prezentowane w artykule autorskie funkcje logistyczne są wynikiem badań przeprowadzonych na próbie 545 sprawozdań finansowych, opublikowanych przez 140 spółek kapitałowych zarejestrowanych w warszawskich sądach okręgowych i rejonowych, w tym 80 spółek, które w rzeczywistości upadły, oraz informacji uzyskanych podczas wywiadów z dziesięcioma biegłymi rewidentami, którzy w tym czasie czynnie wykonywali swój zawód. Przeprowadzone badania umożliwiły m.in. określenie funkcji dyskry- minacyjnych, spełniających postawione przez biegłych wymagania, jak również sprawdzenie ich uży- teczności.

Family-centred service coordination in childhood health and disability services: the search for meaningful service outcome measures.

Science.gov (United States)

Trute, B; Hiebert-Murphy, D; Wright, A

2008-05-01

Potential service outcome measures were tested for their utility in the assessment of the quality of 'family centred' service coordination in the provincial network of children's disability services in Manitoba, Canada. This study is based on in-home survey data provided by 103 mothers at 6 and 18 months following assignment of a 'dedicated' service coordinator. Service outcome indicators included measures of parent self-esteem, parenting stress, family functioning and the need for family support resources. Hierarchical regression analyses showed no relationship between level of quality of family-centred service coordination and standardized psychosocial measures of parent and family functioning. However, family centredness of service coordination was found to predict significant reduction in level of family need for psychosocial support resources after 18 months of contact with a service coordinator. Outcome measures that are focused on specific and tangible results of service coordination appear to be of higher utility in service quality assessment than are more global, standardized measures of parent and family functioning.

Practical Steps to Integrate Family Voice in Organization, Policy, Planning, and Decision-Making for Socio-Emotional Trauma-Informed Integrated Pediatric Care.

Science.gov (United States)

Dayton, Lauren; Buttress, Amelia; Agosti, Jen; Aceves, Javier; Kieschnick, Meredith; Popejoy, Agatha; Robbins, Robyn; Farinholt, Kate

2016-12-01

This article explores barriers and strategies to achieving family-driven integrated child health care. Family involvement in health system design and reform has become a guiding principle in national and local efforts to improve children's mental health services. In practice, primary care clinicians, staff, and families continue to describe common barriers to integrating family voice. Drawing from the collective knowledge of the Pediatric Integrated Care Collaborative (PICC) and the National Alliance on Mental Illness (NAMI), we present strategies to overcome these barriers to successfully recruit, sustain, and expand family influence on health systems. Family advocates and clinical leaders from two clinic sites in Albuquerque, New Mexico and Santa Rosa, California share challenges and strategies for building family involvement in system design. Copyright © 2016. Published by Elsevier Inc.

Service co-innovation

DEFF Research Database (Denmark)

Henten, Anders; Sundbo, Jon; Sundbo, Donna

of studies of the degree of satisfaction of the users with the services in the service encounters and studies that examine service innovation processes. The paper is based on research conducted in 21 service delivery situations in as many service companies. Drivers of and barriers to encounterbased service......This paper examines the factors affecting the innovativeness of service encounters. The assumption is that a considerable share of innovations in service industries is initiated in the service encounters. The theoretical foundation of this paper builds on a combination of research tradition...

Trusted Service Scheduling and Optimization Strategy Design of Service Recommendation

Directory of Open Access Journals (Sweden)

Xiaona Xia

2017-01-01

Full Text Available More and more Web services raise the demands of personalized service recommendation; there exist some recommendation technologies, which improve the qualities of service recommendation by using service ranking and collaborative filtering. However, privacy and security are also important issues in service scheduling process; social relationships have been the key factors of interpersonal communication; service selection based on user preferences has become an inevitable trend. Starting from user demand preferences, this paper analyzes social topology and service demand information and obtains trusted social relationships; then we construct the fusion model of service historical preferences and potential ones; according to social service recommendation demands, TSRSR algorithm has completed designing. Through experiments, TSRSR algorithm is much better than the others, which can effectively improve potential preferences’ learning. Furthermore, the research results of this paper have more significance to study the security and privacy of service recommendation.

The service blueprint as a tool for designing innovative pharmaceutical services.

Science.gov (United States)

Holdford, D A; Kennedy, D T

1999-01-01

To describe service blueprints, discuss their need and design, and provide examples of their use in advancing pharmaceutical care. Service blueprints are pictures or maps of service processes that permit the people involved in designing, providing, managing, and using the service to better understand them and deal with them objectively. A service blueprint simultaneously depicts the service process and the roles of consumers, service providers, and supporting services. Service blueprints can be useful in pharmacy because many of the obstacles to pharmaceutical care are a result of insufficient planning by service designers and/or poor communication between those designing services and those implementing them. One consequence of this poor design and communication is that many consumers and third party payers are uninformed about pharmacist roles. Service blueprints can be used by pharmacists to promote the value of pharmaceutical care to consumers and other decision makers. They can also assist in designing better pharmaceutical services. Blueprints are designed by identifying and mapping a process from the consumer's point of view, mapping employee actions and support activities, and adding visible evidence of service at each consumer action step. Key components of service blueprints are consumer actions, "onstage" and "backstage" employee actions, and support processes. Blueprints can help pharmacy managers identify and correct problems with the service process, provide pharmacy employees an opportunity to offer feedback in the planning stages of services, and demonstrate the value of pharmaceutical services to consumers. Service blueprints can be a valuable tool for designing, implementing, and evaluating pharmacy services.

Developing collective customer knowledge and service climate: The interaction between service-oriented high-performance work systems and service leadership.

Science.gov (United States)

Jiang, Kaifeng; Chuang, Chih-Hsun; Chiao, Yu-Ching

2015-07-01

This study theorized and examined the influence of the interaction between Service-Oriented high-performance work systems (HPWSs) and service leadership on collective customer knowledge and service climate. Using a sample of 569 employees and 142 managers in footwear retail stores, we found that Service-Oriented HPWSs and service leadership reduced the influences of one another on collective customer knowledge and service climate, such that the positive influence of service leadership on collective customer knowledge and service climate was stronger when Service-Oriented HPWSs were lower than when they were higher or the positive influence of Service-Oriented HPWSs on collective customer knowledge and service climate was stronger when service leadership was lower than when it was higher. We further proposed and found that collective customer knowledge and service climate were positively related to objective financial outcomes through service performance. Implications for the literature and managerial practices are discussed. (c) 2015 APA, all rights reserved).

The month of August - an Annales approach to the history of the Kowie: August 1881 to August 1914.

OpenAIRE

Hummel, H C

1985-01-01

• Opsomming: Die analities-historiese denkrigting in Frankryk, bekend as die Annalesskool, is deur Lucien Febvre en Marc Bloch tot stand gebring en meesterlik deur Fernand Braudel in sy klassieke werk oor die Middellandse Seegebied (1949) toegepas. Hierdie benadering geniet reeds wêreldwye aansien en navolging omdat dit die klem hoofsaaklik laat val op die soort geskiedenis wat nie op die tradisionele vlak of in gebaande weë lê nie. Gevolglik bied dit 'n uiters geskikte m...

Neurological aspects of stuttering: summary overview of scientific findings

Directory of Open Access Journals (Sweden)

Naudine Willemse

2006-11-01

Full Text Available The aim of this article is to provide a summary overview of some of the more important scientific evidence of neurological differences between stutterers and non-stutterers. Opsomming Die doel van hierdie artikel is om ‘n opsommende oorsig te bied van die belangrikste wetenskaplike bewyse vir neurologiese verskille tussen mense wat hakkel en mense wat nie hakkel nie. *Please note: This is a reduced version of the abstract. Please refer to PDF for full text.

Definite Project Report for Section 14. Emergency Streambank Protection, Sangamon River Sewage Treatment Facility, Riverton, Illinois. Revision.

Science.gov (United States)

1987-12-01

Ffld. I-r &I6a ac rXpE~cjAi.Ly Pf~cgEt CiefkBIE bWb&S P-e1* I(j01Wjt SlAUEi. £jtFrc/gPAEA TAE -e.. &~C P.coy MSfi/.Cr ST~ftvh1 C0R* lID~ lA RuDf AS*fb...severe property and economia losses and a potential for environmental Impacts which could be substantially worse than the temporary Impaot to the

Bridging the gap between legacy services and Web Services

DEFF Research Database (Denmark)

Bissyandé, Tegawendé; Réveillère, Laurent; Bromberg, Yérom-David

2010-01-01

itself. In this paper, we introduce a generative language based approach for constructing wrappers to facilitate the migration of legacy service functionalities to Web Services. To this end, we have designed the Janus domain-specific language, which provides developers with a high-level way to describe......Web Services is an increasingly used instantiation of Service-Oriented Architectures (SOA) that relies on standard Internet protocols to produce services that are highly interoperable. Other types of services, relying on legacy application layer protocols, however, cannot be composed directly....... A promising solution is to implement wrappers to translate between the application layer protocols and the WS protocol. Doing so manually, however, requires a high level of expertise, in the relevant application layer protocols, in low-level network and system programming, and in the Web Service paradigm...

Dynamic selection mechanism for quality of service aware web services

Science.gov (United States)

D'Mello, Demian Antony; Ananthanarayana, V. S.

2010-02-01

A web service is an interface of the software component that can be accessed by standard Internet protocols. The web service technology enables an application to application communication and interoperability. The increasing number of web service providers throughout the globe have produced numerous web services providing the same or similar functionality. This necessitates the use of tools and techniques to search the suitable services available over the Web. UDDI (universal description, discovery and integration) is the first initiative to find the suitable web services based on the requester's functional demands. However, the requester's requirements may also include non-functional aspects like quality of service (QoS). In this paper, the authors define a QoS model for QoS aware and business driven web service publishing and selection. The authors propose a QoS requirement format for the requesters, to specify their complex demands on QoS for the web service selection. The authors define a tree structure called quality constraint tree (QCT) to represent the requester's variety of requirements on QoS properties having varied preferences. The paper proposes a QoS broker based architecture for web service selection, which facilitates the requesters to specify their QoS requirements to select qualitatively optimal web service. A web service selection algorithm is presented, which ranks the functionally similar web services based on the degree of satisfaction of the requester's QoS requirements and preferences. The paper defines web service provider qualities to distinguish qualitatively competitive web services. The paper also presents the modelling and selection mechanism for the requester's alternative constraints defined on the QoS. The authors implement the QoS broker based system to prove the correctness of the proposed web service selection mechanism.

SOFTWARE ARCHITECTURE DESIGN OF GIS WEB SERVICE AGGREGATION BASED ON SERVICE GROUP

Directory of Open Access Journals (Sweden)

J.-C. Liu

2012-08-01

Full Text Available Based on the analysis of research status of domestic and international GIS web service aggregation and development tendency of public platform of GIS web service, the paper designed software architecture of GIS web service aggregation based on GIS web service group. Firstly, using heterogeneous GIS services model, the software architecture converted a variety of heterogeneous services to a unified interface of GIS services, and divided different types of GIS services into different service groups referring to description of GIS services. Secondly, a service aggregation process model was designed. This model completed the task of specific service aggregation instance, by automatically selecting member GIS Web services in the same service group. Dynamic capabilities and automatic adaptation of GIS Web services aggregation process were achieved. Thirdly, this paper designed a service evaluation model of GIS web service aggregation based on service group from three aspects, i.e. GIS Web Service itself, networking conditions and service consumer. This model implemented effective quality evaluation and performance monitoring of GIS web service aggregation. It could be used to guide the execution, monitor and service selection of aggregation process. Therefore, robustness of aggregated GIS web service was improved. Finally, the software architecture has been widely used in public platform of GIS web service and a number of geo-spatial framework constructions for digital city in Sichuan Province, and aggregated various GIS web services such as World Map(National Public Platform of Geo-spatial Service, ArcGIS, SuperMap, MapGIS, NewMap etc. Applications of items showed that this software architecture was practicability.

Service use and unmet service needs in grandparents raising grandchildren.

Science.gov (United States)

Yancura, Loriena A

2013-01-01

Most in-depth studies of grandparents raising grandchildren use samples recruited from service providers, so little is known about those who do not use formal services. A sample of 200 grandparents registered with a public school district completed a survey on service use and unmet service needs. Of the 131 who did not use services, 82 reported unmet service needs, and 49 reported no needs. Those with unmet needs were younger, more likely to be Native Hawaiian, and less likely to receive public assistance. These findings indicate that some grandparents are falling through the cracks of the service provision network.

Rethinking Student Services: Assessing and Improving Service Quality.

Science.gov (United States)

Zammuto, Raymond F.; And Others

1996-01-01

A study investigated the quality of services in four student enrollment services administrative sub-units (recruiting, admissions, records and registration, financial aid) at a public comprehensive university, using student and staff evaluations and program evaluations. Specific changes needed to improve service delivery are identified and…

75 FR 33740 - Indoor Tanning Services; Cosmetic Services; Excise Taxes

Science.gov (United States)

2010-06-15

... 1545-BJ40 Indoor Tanning Services; Cosmetic Services; Excise Taxes AGENCY: Internal Revenue Service.... 7805. * * * Par. 5. Section 49.0-3 is added to read as follows: Sec. 49.0-3 Introduction; cosmetic...--Cosmetic Services Sec. 49.5000B-1 Indoor tanning services. [The text of this proposed Sec. 49.5000B-1 is...

Field services experiences

International Nuclear Information System (INIS)

Colflesh, J.A.; Kruse, P.W.; Merluzzi, R.A.

1985-01-01

Combustion Engineering (C-E) is a large diversified manufacturer of products and services for the energy field. At this time, C-E has supplied the nuclear steam supply systems for eleven operating nuclear power plants with two additional units currently undergoing start-up testing. The focus of C-E's commitment in the nuclear power plant services area is the Nuclear Services organization within the Nuclear Power Systems Division. The Nuclear Services organization provides services on a timely cost efficient basis; and dedicates resources to developing new products and services which are truly responsive to the needs of operating power plants world wide. In the paper, C-E's capabilities and experience in the field of nuclear services are described. Highlighted are our capabilities in the areas of transition management services, operating services and engineering services

78 FR 26406 - Product Change-Parcel Return Service Negotiated Service Agreement

Science.gov (United States)

2013-05-06

... POSTAL SERVICE Product Change--Parcel Return Service Negotiated Service Agreement AGENCY: Postal... United States Postal Service[supreg] hereby gives notice that, pursuant to 39 U.S.C. 3642 and 3632(b)(3... Postal Service to Add Parcel Return Service Contract 4 to Competitive Product List. Documents are...

78 FR 65392 - Product Change-Parcel Return Service Negotiated Service Agreement

Science.gov (United States)

2013-10-31

... POSTAL SERVICE Product Change--Parcel Return Service Negotiated Service Agreement AGENCY: Postal... INFORMATION: The United States Postal Service[supreg] hereby gives notice that, pursuant to 39 U.S.C. 3642 and... States Postal Service To Add Parcel Return Service Contract 5 to Competitive Product List. Documents are...

78 FR 12369 - Product Change-Parcel Return Service Negotiated Service Agreement

Science.gov (United States)

2013-02-22

... POSTAL SERVICE Product Change--Parcel Return Service Negotiated Service Agreement AGENCY: Postal...: The United States Postal Service[supreg] hereby gives notice that, pursuant to 39 U.S.C. 3642 and 3632... States Postal Service to Add Parcel Return Service Contract 3 to Competitive Product List. Documents are...

78 FR 22296 - Notice Pursuant to the National Cooperative Research and Production Act of 1993-Heterogeneous...

Science.gov (United States)

2013-04-15

.... Specifically, Analog Devices Inc., Norwood, MA; University of Bologna, Bologna, ITALY; Sandia Corporation, Albuquerque, NM; Marvell International LTD, Hamilton, HM, BERMUDA; Swarm64 GmbH, Berlin, GERMANY; Sony Mobile...

QUALITY OF SERVICE ORIENTED WEB SERVICE SELECTION: AN EVALUATION OF TECHNIQUES

Directory of Open Access Journals (Sweden)

Munjiah Nur Saadah

2014-08-01

Full Text Available Abstract In service-oriented computing, web services are the basic foundation that aims to facilitate building of business application in a more flexible and interoperable manner for enterprise collaboration. One of the most promising advantages of web service technology is the possibility of creating added-value services by combining existing ones. A key step for composing and executing services lies in the selection of the individual service to use. Much attention has been devoted to appropriate selection of service functionalities, but also the non-functional properties of the services play a key role. A web service selection technique must take as much as possible the important influencing aspects into account to the selection process in order to minimize the selection efforts. This paper evaluates several web service selection techniques published in literature with the focus on their contributions to web service selection. The evaluation results can be used as a basis for improving web service selection techniques and then simplifying the selection tasks.

Designing a New Car Rental Service Using Location-Based Services

OpenAIRE

Dessie, Solomon

2015-01-01

This thesis concentrates on improving the car rental services offered by the case company by introducing location-based services. For many years, the company has conducted a rental business in a similar manner with other car rental companies, and now it is introducing a new service system based on online interaction and location-based services. The outcome of the study is a blueprint for the case company regarding the design of a car rental service using location-based services. This stud...

76 FR 4726 - Avaya Global Services, AOS Service Delivery, Worldwide Services Group, Including Workers Whose...

Science.gov (United States)

2011-01-26

... DEPARTMENT OF LABOR Employment and Training Administration [TA-W-74,411] Avaya Global Services, AOS Service Delivery, Worldwide Services Group, Including Workers Whose Unemployment Insurance (UI) Wages Are Reported Through Diamondware, Ltd and Nortel Networks, Inc., Including Workers Working at...

Integrated services

International Nuclear Information System (INIS)

Chafcouloff, S.; Michel, G.; Trice, M.; Clark, G.; Cosad, C.; Forbes, K.

1995-01-01

Integrated services is the name given to several services grouped together under a single contract. Four key factors determine the success of integrated services projects: teamwork, common objectives, technology, and shared benefits. For oil companies, integration means smoother, more efficient operations by bringing service companies on board as part of the team. For the service industry, it means a radical change in the way business is conducted, taking on more responsibility in return for greater incentives. This article reviews the need for change and the approach Schlumberger has adopted to meet this challenge. 20 figs., 20 refs

Integrated services

Energy Technology Data Exchange (ETDEWEB)

Chafcouloff, S.; Michel, G.; Trice, M. [Schlumberger Integrated Project Management Group, Montrouge (France); Clark, G. [Schlumberger Testing Services, Aberdeen (United Kingdom); Cosad, C.; Forbes, K. [Schlumberger Integrated Project Management Group, Aberdeen (United Kingdom)

1995-12-31

Integrated services is the name given to several services grouped together under a single contract. Four key factors determine the success of integrated services projects: teamwork, common objectives, technology, and shared benefits. For oil companies, integration means smoother, more efficient operations by bringing service companies on board as part of the team. For the service industry, it means a radical change in the way business is conducted, taking on more responsibility in return for greater incentives. This article reviews the need for change and the approach Schlumberger has adopted to meet this challenge. 20 figs., 20 refs

ServiceNow

Data.gov (United States)

US Agency for International Development — A cloud based service for creating a single system of record for all types of business services used by OCIO. Service Now applications are built on a single platform...

New Services Development

Directory of Open Access Journals (Sweden)

Peter Ciganek

2004-01-01

Full Text Available Dynamic changes in traditional technologies and rising of new technologies call for development of new services. If service providers want to stay on information technologies market, they must keep track with this trend and adjust their services to customer requirements or develop new services. New applications will mainly depend on communication bandwidth and end users ability to handle it. If network providers will be able to ensure necessary bandwidth, there will be nothing that can stop service providers and developers in new service development. People know about growing necessity of new service and ask for them, but they hardly understand that the most important thing for service providers is merchantability and economic return of resources they gave to the developmentand implementation. By the lack of flexible development environment that is able to develop, test and provide final service for operation, new service development is not easy. There are different new service design procedures for various technological and user areas. This is the reason why this paper provides brief description of new service development procedure from technological and administrative point of view.

4D RECONSTRUCTIONS FROM LOW-COUNT SPECT DATA USING DEFORMABLE MODELS WITH SMOOTH INTERIOR INTENSITY VARIATIONS

International Nuclear Information System (INIS)

Cunningham, G. S.; Lehovich, A.

2000-01-01

The Bayes Inference Engine (BIE) has been used to perform a 4D reconstruction of a first-pass radiotracer bolus distribution inside a CardioWest Total Artificial Heart, imaged with the University of Arizona's FastSPECT system. The BIE estimates parameter values that define the 3D model of the radiotracer distribution at each of 41 times spanning about two seconds. The 3D models have two components: a closed surface, composed of hi-quadratic Bezier triangular surface patches, that defines the interface between the part of the blood pool that contains radiotracer and the part that contains no radiotracer, and smooth voxel-to-voxel variations in intensity within the closed surface. Ideally, the surface estimates the ventricular wall location where the bolus is infused throughout the part of the blood pool contained by the right ventricle. The voxel-to-voxel variations are needed to model an inhomogeneously-mixed bolus. Maximum a posterior (MAP) estimates of the Bezier control points and voxel values are obtained for each time frame. We show new reconstructions using the Bezier surface models, and discuss estimates of ventricular volume as a function of time, ejection fraction, and wall motion. The computation time for our reconstruction process, which directly estimates complex 3D model parameters from the raw data, is performed in a time that is competitive with more traditional voxel-based methods (ML-EM, e.g.)

Program Integration for International Technology Exchange

International Nuclear Information System (INIS)

Rea, J.L.

1993-01-01

Sandia National Laboratories (SNL), Albuquerque, New Mexico, supports the International Technology Exchange Division (ITED) through the integration of all international activities conducted within the DOE's Office of Environmental Management (EM)

75 FR 17745 - Tribal Management Grant Program; Announcement Type: New and Competing Continuation Discretionary...

Science.gov (United States)

2010-04-07

... clinical care are not allowable. Medical equipment that is allowable under the Special Diabetes Grant..., 2010--Albuquerque, New Mexico (Limit 25) (The Grantsmanship Center Training). June 3, 2010--Two-Hour...

Service technologies as factor of service and tourism companies' competitiveness

OpenAIRE

Zhanna Gornostaeva; Vladimir Zhidkov

2014-01-01

The authors define the role of service technology in shaping the quality of service and tourism companies, the authors' method of measuring the quality of service and tourism businesses and developing a conceptual model of quality of service and the conceptual model of the internal quality of the service, and also carry out testing of the model on the example of the 'Intourist' Hotel in Volgograd, Russia.

Service Innovation and Customers’ Involvement in Service Industry in Kosovo

Directory of Open Access Journals (Sweden)

MSc. Vjosa Mullatahiri

2014-06-01

Full Text Available New developments in the economic arena and rapid technological changes have shifted the economic power from company to customer. As a result, companies changed their approach toward customers’ involvement in new product and/or service development. Usually, innovations are driven by inventions. But not all inventions are successful innovations. Hence, to be successful, inventions should be explored to meet customer needs and demands, and commercialized to make the company profitable (DTI - Occasional Paper No 9, 2007. According to Lowe and Marriott (2006 the innovation is a process of creating and transforming products, services, and organizational processes that are crucial for companies who want to compete in a highly dynamic and competitive market. In this regard, the paper aims to explore the interrelation between market and innovation in services industry, whilst analyzing both customers’ impact in new service development (NSD and Kosovo’s service providers approach in including customers in service development processes. The findings highlight an increased customer power over the NSD processes as a result of their demand and unwillingness to bear the cost of or experiment with new, untested services. Given these developments service providers have started to change their approach of creating and transforming services, namely by involving customers in the service design and development processes, in order to stimulate interest for using and willingness to pay for new service.

Influence of employees' service-oriented behavior on service quality

Directory of Open Access Journals (Sweden)

Vučković Jelisaveta

2015-01-01

Full Text Available In order to constantly improve the quality of service program, organizations in tourism industry, have to pay special attention to managing employees' behavior, especially those in the first line of service provision and their direct superiors. Encouraging the employees towards service-oriented behavior is greatly determined by the adequate and consistent implementation of human resources management instruments. The subject of this research is an empirical examination of relations between employees' behavior in the service providing process and service quality. This research was conducted during 2012, in a five-star hotel 'Izvor', situated in Arandjelovac.

FAX SERVICE

CERN Multimedia

Telephone Service

2002-01-01

As from 1st of July 2002, responsibility for running the Fax Service will be transfered to the Printer Service. Future requests for machines, toner and breakdown should be sent to Printer.Support@cern.ch - tel 78888. Telephone Service

The Service Failure and Recovery in the Information Technology Services

OpenAIRE

Jun Luo; Weiguo Zhang.; Dabin Qin

2010-01-01

It is important to retain customer satisfaction in information technology services. When a service failure occurs, companies need to take service recovery action to recover their customer satisfaction. Although companies cannot avoid all problems and complaints, they should try to make up. Therefore, service failure and service recovery have become an important and challenging issue for companies. In this paper, the literature and the problems in the information technolog...

Determinants of satisfaction with campus transportation services: Implications for service quality

Directory of Open Access Journals (Sweden)

Felix Charbatzadeh

2016-04-01

Full Text Available Background: In a number of countries, buses are a critical element of public transportation, providing the most inclusive and sustainable mode of transportation to all forms of citizenry, including staff and students of universities. Objectives: The study examines the determinants of satisfaction with campus bus transportation. The article is primarily discursive and based on the synthesis of existing service literature supported by data obtained from a survey of 847 respondents. Method: Structural equation modelling is undertaken using AMOS 19, allowing for the examination of compound relationships between service engagement variables. Results: Results show statistically significant differences between perceived service quality and travel routes. The authors argue that managerial attention to service user experiences does not only hold the key to ongoing competitive success in campus transportation services but also that those services can be significantly enriched through greater managerial attention to the interface between risk of financial loss (which increases when the campus bus transportation service provider becomes less able to compete and service quality. Conclusion: The authors argue that if providers of campus bus transportation services are to rise to their service delivery challenges and also maintain or improve upon their market positions, they must conceptualise their services in a manner that takes into consideration the two-way interrelationship between risk of financial loss and service quality. It must also be noted that, although this study may have relevance for firm–firm scenarios, its focus is primarily on service supplier firm–customer service engagements. Keywords: Modelling; Transportation; Service

75 FR 74755 - Product Change-Parcel Return Service Negotiated Service Agreement

Science.gov (United States)

2010-12-01

... POSTAL SERVICE Product Change--Parcel Return Service Negotiated Service Agreement AGENCY: Postal.... SUPPLEMENTARY INFORMATION: The United States Postal Service[supreg] hereby gives notice that on November 17, 2010, it filed with the Postal Regulatory Commission a Request of the United States Postal Service to...

IT Service Departments Struggle to Adopt a Service-Oriented Philosophy

OpenAIRE

Aileen Cater-Steel

2009-01-01

Many IT service departments are adopting IT service management best practice frameworks such as the IT Infrastructure Library (ITIL) to improve the quality of service to customers. This study reports on recent surveys and case studies of organizations which have embarked on IT service management improvement. It highlights specific difficulties experienced by organizations. Six factors were found to be critical in achieving an effective service-oriented philosophy. The factors are support from...

Neurologic Complications of Smallpox Vaccination

Directory of Open Access Journals (Sweden)

J Gordon Millichap

2003-06-01

Full Text Available Smallpox and smallpox vaccination is reviewed from the Departments of Neurology, Yale University School of Medicine, New Haven, CT, and University of New Mexico School of Medicine, Albuquerque.

76 FR 46677 - Indoor Tanning Services; Cosmetic Services Excise Taxes

Science.gov (United States)

2011-08-03

... DEPARTMENT OF THE TREASURY Internal Revenue Service 26 CFR Parts 40 and 49 [REG-112841-10] RIN 1545-BJ40 Indoor Tanning Services; Cosmetic Services Excise Taxes AGENCY: Internal Revenue Service (IRS), Treasury. ACTION: Notice of public hearing on proposed rulemaking. SUMMARY: This document provides notice...

Integral equations for free-molecule ow in MEMS: recent advancements

Directory of Open Access Journals (Sweden)

Fedeli Patrick

2017-03-01

Full Text Available We address a Boundary Integral Equation (BIE approach for the analysis of gas dissipation in near-vacuum for Micro Electro Mechanical Systems (MEMS. Inspired by an analogy with the radiosity equation in computer graphics, we discuss an efficient way to compute the visible domain of integration. Moreover, we tackle the issue of near singular integrals by developing a set of analytical formulas for planar polyhedral domains. Finally a validation with experimental results taken from the literature is presented.

Eating disorders among women of childbearing age

OpenAIRE

Bień, Agnieszka; Pieczykolan, Agnieszka

2017-01-01

Bień Agnieszka, Pieczykolan Agnieszka. Eating disorders among women of childbearing age. Journal of Education, Health and Sport. 2017;7(3):381-391. eISSN 2391-8306. DOI http://dx.doi.org/10.5281/zenodo.344548 http://ojs.ukw.edu.pl/index.php/johs/article/view/4289 The journal has had 7 points in Ministry of Science and Higher Education parametric evaluation. Part B item 1223 (26.01.2017). 1223 Journal of Education, Health and Sport eISSN 2391-8306 7 © Th...

The service of public services performance management

DEFF Research Database (Denmark)

Lystbæk, Christian Tang

perspectives on the potential impact of public service performance measurement offer a range of contradictory propositions. Its alleged benefits include public assurance, better functioning of supply markets for public services, and direct improvements of public services. But the literature also demonstrates...... the existence of significant concern about the actual impact, the costs and unintended consequences associated with performance measurement.  Performance measurement and management have been part of the political agenda within the public sphere since their adoption in the post-Second World War period...... of political masters and their mistresses rather than public service. Another area of concern is the cost of performance measurement. Hood & Peters (2004:278) note that performance measurement is likely to “distract middle- and upper-level officials, create massive paperwork, and produce major unintended...

The service of public services performance measurement

DEFF Research Database (Denmark)

Lystbæk, Christian Tang

2014-01-01

that performance measurement serves as “rituals of verification” which promotes the interests of political masters and their mistresses rather than public service. Another area of concern is the cost of performance measurement. Hood & Peters (2004:278) note that performance measurement is likely to “distract...... measurement suggests a range of contested and contradictory propositions. Its alleged benefits include public assurance, better functioning of supply markets for public services, and direct improvements of public services. But the literature also demonstrates the existence of significant concern about...... the actual impact, the costs and unintended consequences associated with performance measurement. This paper identifies the main rationales and rationalities in the scholarly discourse on public services performance measurement. It concludes with some suggestions on how to deal with the many rationales...

Evosystem Services: Rapid Evolution and the Provision of Ecosystem Services.

Science.gov (United States)

Rudman, Seth M; Kreitzman, Maayan; Chan, Kai M A; Schluter, Dolph

2017-06-01

Evolution is recognized as the source of all organisms, and hence many ecosystem services. However, the role that contemporary evolution might play in maintaining and enhancing specific ecosystem services has largely been overlooked. Recent advances at the interface of ecology and evolution have demonstrated how contemporary evolution can shape ecological communities and ecosystem functions. We propose a definition and quantitative criteria to study how rapid evolution affects ecosystem services (here termed contemporary evosystem services) and present plausible scenarios where such services might exist. We advocate for the direct measurement of contemporary evosystem services to improve understanding of how changing environments will alter resource availability and human well-being, and highlight the potential utility of managing rapid evolution for future ecosystem services. Copyright © 2017 Elsevier Ltd. All rights reserved.

The structure of service quality perceptions for multiple-encounter services.

Science.gov (United States)

Andaleeb, Syed Saad; Kara, Ali

2013-01-01

The objective of this study was to examine a complex service environment-hospitals-to suggest how service quality could be reframed and measured for multiple-encounter service situations more effectively. In this cross-sectional study, a sample of 371 patients completed the survey instrument. Service quality measures were guided by the literature but allowed to flow from the respondents at the preliminary stage. Confirmatory factor analysis, along with structural equation modeling, was used to test the hypothesized relationships among key actors' performance metrics (KAPMs). Patient satisfaction is significantly influenced by perceived service quality based on KAPMs. For multiple-encounter services, service quality dimensions and measures ought to be tied to KAPMs. Primary actors-ie, doctors-need knowledge and skills about patient psychology, negotiation, handling difficult patients, and, importantly, "putting the customer first." Sensitivity training on such matters should be provided. The secondary actors are the nurses who have more frequent contact with the patients. Nurses need to be perceived as "patient advocates." Effective advocacy begins with prompt and caring services to build trust. The tertiary actors in their support role also ought to be integrated into becoming vital part of the service provided.

The Customer Interaction Process: Managing Customer, the Service Encounter and Service Recovery

OpenAIRE

TANASE, George Cosmin

2013-01-01

Service interactions are next to customer relationships one of the primary value processes of a service provider. Due to the fact that in service situations value is created via the throughput of the customer through the service production process, and this throughput is realized in service interactions, these interactions are one of the major value drivers of a service firms value. As one of a service providers primary value processes, the interaction process aims at managing the service int...

Marketing of Healthcare Services with reference to Laboratory services

OpenAIRE

Ajotikar, Vaishali M.; Ali, Dr.M. M

2015-01-01

The paper attempts to study empirically dealers point of view on the 7ps i.e. marketing mix for laboratory services. The primary data was collected from dealers by administering interview schedules on 7ps of laboratory service marketing. This data collected was tabulated, analyzed and intepretated so as to suitably arrive at findings. High score for statements: laboratory services are prompt, services are rendered on cash basis to patients, laboratory has collection centers in different area...

E-Service Culturalization: New Trend in E-Service Design

OpenAIRE

Tolba , Rasha; Meyer , Kyrill; Zinke , Christian

2017-01-01

Part 12: Service Specification and Composition; International audience; In this paper, we draw attention to the importance of incorporating aspects of localization into design of e-Services in order to address the differences among e-Services consumers such as linguistic differences, and cultural diversity. In the past, many companies have realized that the idea of promoting an e-Service through a single version of a portal/website is not suitable for all of the potential users or customers. ...

Service Matters: Single Service Point as a Collaborative and Professional Learning Initiative for Service Excellence

Science.gov (United States)

Chauvet, Marianne; Bourbous, Vicki; Liston, Frances

2016-01-01

Changes and innovations in higher education learning and teaching acted as a catalyst for rethinking the way in which service was delivered to library clients at Australian Catholic University. The Single Service Point was piloted at one campus library in 2014 to develop a best practice approach to service delivery. The merging of cultures within…

78 FR 35149 - Addresses of Regional Offices

Science.gov (United States)

2013-06-12

..., and Texas), 500 Gold Avenue SW., Room 9018 (P.O. Box 1306), Albuquerque, New Mexico 87102. (c) Midwest... 01035. (f) Mountain-Prairie Regional Office (Region 6--comprising the States of Colorado, Kansas...

50 CFR 2.2 - Locations of regional offices.

Science.gov (United States)

2010-10-01

... Federal Complex, 911 N.E. 11th Avenue, Portland, Oregon 97232. (b) Albuquerque Regional Office (Region 2... Carolina, South Carolina and Tennessee; the Commonwealth of Puerto Rico; and the Virgin Islands and...

Adoption of Lean Thinking and Service Improvement for Care Home Service

OpenAIRE

Chuang-Chun Chiou

2014-01-01

Ageing population is a global trend; therefore the need of care service has been increasing dramatically. There are three basic forms of service delivered to the elderly: institution, community, and home. Particularly, the institutional service can be seen as an extension of medical service. The nursing home or so-called care home which is equipped with professional staff and facilities can provide a variety of service including rehabilitation service, short-term care, and long term care. Sim...

Broadband Radio Service (BRS) and Educational Broadband Service (EBS) Transmitters

Data.gov (United States)

Department of Homeland Security — The Broadband Radio Service (BRS), formerly known as the Multipoint Distribution Service (MDS)/Multichannel Multipoint Distribution Service (MMDS), is a commercial...

Web service discovery among large service pools utilising semantic similarity and clustering

Science.gov (United States)

Chen, Fuzan; Li, Minqiang; Wu, Harris; Xie, Lingli

2017-03-01

With the rapid development of electronic business, Web services have attracted much attention in recent years. Enterprises can combine individual Web services to provide new value-added services. An emerging challenge is the timely discovery of close matches to service requests among large service pools. In this study, we first define a new semantic similarity measure combining functional similarity and process similarity. We then present a service discovery mechanism that utilises the new semantic similarity measure for service matching. All the published Web services are pre-grouped into functional clusters prior to the matching process. For a user's service request, the discovery mechanism first identifies matching services clusters and then identifies the best matching Web services within these matching clusters. Experimental results show that the proposed semantic discovery mechanism performs better than a conventional lexical similarity-based mechanism.

Web services foundations

CERN Document Server

Bouguettaya, Athman; Daniel, Florian

2013-01-01

Web services and Service-Oriented Computing (SOC) have become thriving areas of academic research, joint university/industry research projects, and novel IT products on the market. SOC is the computing paradigm that uses Web services as building blocks for the engineering of composite, distributed applications out of the reusable application logic encapsulated by Web services. Web services could be considered the best-known and most standardized technology in use today for distributed computing over the Internet.Web Services Foundations is the first installment of a two-book collection coverin

Quality of service management framework for dynamic chaining of geographic information services

Science.gov (United States)

Onchaga, Richard

2006-06-01

Dynamic chaining of geographic information services (geo-services) is gaining popularity as a new paradigm for evolving flexible geo-information systems and for providing on-demand access to geo-information. In dynamic chaining, disparate geo-services are discovered and composed at run time to yield more elaborate functionality and create value-added geo-information. Common approaches to service chaining discover and compose disparate geo-services based on the functional capability of individual geo-services. The primary concern of common approaches is thus the emergent behavior of the resulting composite geo-service. However, as geo-services become mundane and take on a greater and more strategic role in mission critical processes, deliverable quality of service (QoS) becomes an important concern. QoS concerns operational characteristics of a service that determine its utility in an application context. To address pertinent QoS requirements, a new approach to service chaining becomes necessary. In this paper we propose a QoS-aware chaining approach in which geo-services are discovered, composed and executed considering both functional and QoS requirements. We prescribe a QoS management framework that defines fundamental principles, concepts and mechanisms which can be applied to evolve an effective distributed computing platform for QoS-aware chaining of geo-services - the so-called geo-service infrastructure. The paper also defines an extensible QoS model for services delivered by dynamic compositions of geo-services. The process of orthophoto generation is used to demonstrate the applicability of the prescribed framework to service-oriented geographic information processing.

The Importance of Perceived Service Value in Retail Banking Services

Directory of Open Access Journals (Sweden)

Aleksandra Pisnik

2016-12-01

Full Text Available Purpose – In many industries, perceived service value is found to be a significant mediator between perceived service quality and customer satisfaction and loyalty. Therefore, this paper aims to test a conceptual model of perceived service value with its antecedents, such as perceived price and perceived service quality, and consequences, customer satisfaction and loyalty, in the retail banking industry. Design/Methodology/Approach – For the empirical study, a measurement instrument was developed and tested for validity and reliability. Measures were assessed with exploratory factor analysis (EFA, confirmatory factor analysis (CFA and structural equation modeling (SEM. A structural model with five reflective constructs was evaluated to test direct and indirect relationships among constructs. Findings and implications – Results confirm a mediating role of perceived value in relationships between perceived price, perceived service quality, customer satisfaction, and customer loyalty in the case of retail banking services. Limitations – Because the results are directly relevant only to customers and marketing managers of retail banking services, generalizations of the findings beyond the immediate population observed should be made with caution. Originality – This paper extends existing knowledge with both direct and indirect effects among researched concepts, and shows the importance of perceived service value in achieving satisfied and loyal customers in retail banking services.

The source apportionment of carbonaceous combustion products by micro-radiocarbon measurements for the integrated air cancer project (IACP)

International Nuclear Information System (INIS)

Klouda, G.A.; Currie, L.A.; Sheffield, A.E.; Wise, S.A.; Benner, B.A.; Stevens, R.K.; Merrill, R.G.

1987-01-01

Atmospheric particle samples were collected during the winter of 1984-1985 in Albuquerque, NM and Raleigh, NC by the EPA for the Integrated Air Cancer Project (IACP). Selected chemical fractions were analyzed for /sup 14/C to apportion mobile (motor vehicles) and stationary (residential wood combustion) sources. In addition, these results were used to validate the EPA Single Tracer Regression Model (STRM), also a technique for the source apportionment of aerosols. Preliminary /sup 14/C results for the Albuquerque residential site at night showed 79% Contemporary Carbon (CC) compared to 95% CC for Raleight at night for the total carbon; 88% and 94% of the total-C was organic, respectively. The Albuquerque traffic site during the day showed 1.4 to 3.9 times less CC compared to the daytime residential site for total-C. The elemental carbon fraction in all cases showed a lower percentage of contemporary carbon than the total carbon, which indicates that this chemical fraction may be an excellent tracer of mobile sources. These results are consistent with a daytime mobile source at the traffic site and a nighttime Residential Wood Combustion (RWC) source at the residential site. Also, the results from the EPA STRM technique for this study were in good agreement with those obtained by the /sup 14/C Direct Tracer (/sup 14/C-DT) technique for source apportionment of these aerosols

Web Services as Public Services: Are We Supporting Our Busiest Service Point?

Science.gov (United States)

Riley-Huff, Debra A.

2009-01-01

This article is an analysis of academic library organizational culture, patterns, and processes as they relate to Web services. Data gathered in a research survey is examined in an attempt to reveal current departmental and administrative attitudes, practices, and support for Web services in the library research environment. (Contains 10 tables.)

Evaluating technology service options.

Science.gov (United States)

Blumberg, D F

1997-05-01

Four service and support options are available to healthcare organizations for maintaining their growth arsenals of medical and information technology. These options include maintaining and servicing all equipment using a facility-based biomedical engineering and MIS service department; using a combination of facility-based service and subcontracted service; expanding facility-based biomedical and MIS service departments to provide service to other healthcare organizations to achieve economies of scale; and outsourcing all maintenance, repair, and technical support services. Independent service companies and original equipment manufacturers (OEMs) are offering healthcare organizations a wider array of service and support capabilities than ever before. However, some health systems have successfully developed their own independent service organizations to take care of their own--and other healthcare organizations'--service and support needs.

Service business model framework and the service innovation scope

NARCIS (Netherlands)

van der Aa, W.; van der Rhee, B.; Victorino, L.

2011-01-01

In this paper we present a framework for service business models. We build on three streams of research. The first stream is the service management and marketing literature that focuses on the specific challenges of managing a service business. The second stream consists of research on e-business

77 FR 40643 - Investigations Regarding Eligibility To Apply for Worker Adjustment Assistance

Science.gov (United States)

2012-07-10

..., Inc. (Workers)... Albuquerque, NM....... 06/21/12 06/20/12 81735 International Textile Group/ Carlisle... 81738 Crystal Technology, LLC Palo Alto, CA......... 06/21/12 06/20/12 (State/One-Stop). 81739 Hewlett...

Sussides mees tõi auhinna Eestisse / Tarmo Michelson

Index Scriptorium Estoniae

Michelson, Tarmo, 1975-

2001-01-01

Eesti reklaamibüroo Teamart Promotion idee põhjal Tuisk Film Productioni poolt toodetud Eesti Loto reklaamiklipp "Sünd" võitis ülemaailmsel lotoorganisatsioonide konverentsil New Mexico osariigis Albuquerques reklaamfilmide imago-kategoorias peapreemia

2014 Zero Waste Strategic Plan Executive Summary.

Energy Technology Data Exchange (ETDEWEB)

Wrons, Ralph J.

2016-05-01

Sandia National Laboratories/New Mexico is located in Albuquerque, New Mexico, primarily on Department of Energy (DOE) permitted land on approximately 2,800 acres of Kirtland Air Force Base. There are approximately 5.5 million square feet of buildings, with a workforce of approximately 9200 personnel. Sandia National Laboratories Materials Sustainability and Pollution Prevention (MSP2) program adopted in 2008 an internal team goal for New Mexico site operations for Zero Waste to Landfill by 2025. Sandia solicited a consultant to assist in the development of a Zero Waste Strategic Plan. The Zero Waste Consultant Team selected is a partnership of SBM Management Services and Gary Liss & Associates. The scope of this Plan is non-hazardous solid waste and covers the life cycle of material purchases to the use and final disposal of the items at the end of their life cycle.

Integrated international safeguards concepts for fuel reprocessing

International Nuclear Information System (INIS)

Hakkila, E.A.; Gutmacher, R.G.; Markin, J.T.; Shipley, J.P.; Whitty, W.J.; Camp, A.L.; Cameron, C.P.; Bleck, M.E.; Ellwein, L.B.

1981-12-01

This report is the fourth in a series of efforts by the Los Alamos National Laboratory and Sandia National Laboratories, Albuquerque, to identify problems and propose solutions for international safeguarding of light-water reactor spent-fuel reprocessing plants. Problem areas for international safeguards were identified in a previous Problem Statement (LA-7551-MS/SAND79-0108). Accounting concepts that could be verified internationally were presented in a subsequent study (LA-8042). Concepts for containment/surveillance were presented, conceptual designs were developed, and the effectiveness of these designs was evaluated in a companion study (SAND80-0160). The report discusses the coordination of nuclear materials accounting and containment/surveillance concepts in an effort to define an effective integrated safeguards system. The Allied-General Nuclear Services fuels reprocessing plant at Barnwell, South Carolina, was used as the reference facility

Aiming for Service Excellence: Implementing a Plan for Customer Service Quality at a Blended Service Desk

Science.gov (United States)

Oud, Joanne; Genzinger, Peter

2016-01-01

This article discusses a public service review and redesign that resulted in a blended service desk combining reference and circulation functions, staffed by nonlibrarians. The redesign implements a number of organizational structures that encourage service excellence, as found in the business literature and in examples of nonlibrary organizations…

International trade in services: A scoping study of services trade and estimates of benefits from services trade liberalisation

OpenAIRE

Ballingall, John; Stephenson, John

2005-01-01

This is a scoping study. It summarises the dynamics of services trade in the world economy and discusses some of the benefits of services trade liberalisation from a qualitative and quantitative view point. We place particular emphasis on the role and interests of developing and least developed countries in world services trade. The study also provides an overview of services trade in the New Zealand economy, and, in places, highlights aspects of services trade where New Zealand’s interests m...

Three-Dimensional Service Value Creation Model Based on Multidisciplinary Framework: Service Value Transition in Flower Tourism and Robotized Music Appreciation Services

OpenAIRE

Nakamura, Kotaro; Imahori, Takahiro; Ikawa, Yasuo

2010-01-01

This paper is focused on the process of value creation in the service business and on the shift of service value created in actual service businesses. The analysis is used to demonstrate proposed models for explaining this shift. Service value is successfully created when customers enjoy the benefits of services proposed through a system of service businesses. The model visualizes the shift of service value, focusing on the three axes of width (of the place for service providing/usage in the ...

Service regime: An empirical analysis of innovation patterns in service firms.

NARCIS (Netherlands)

Chang, Y.C.; Linton, J.D.; Linton, Jonathan; Chen, M.N.

2012-01-01

The concept of service regime is developed to extend and test Miozzo and Soete's service taxonomy. Derived from the synthesis approach of service innovation, the service regime considers sources of innovation, innovation trajectories, and appropriability. Hypotheses on firm patterns of innovation

Relationships Between Service Personal Values, Service Value, Satisfaction, and Loyalty: A Study Regarding Services of Private and State Hospitals in Turkey

Directory of Open Access Journals (Sweden)

Metin Argan

2017-06-01

Full Text Available Service and value are the two inseparable concepts in experiential service environment. Service personal value is a concept that is subjectively assessed from a consumer perspective, and is associated with service value, consumer satisfaction and loyalty. In this context, the purpose of this study was to examine the relationships between services personal values, service value, satisfaction, and loyalty. Data were collected from persons (996 receiving services from private hospitals and state hospitals using convenience sampling method. The scales of service personal values, service value, satisfaction and loyalty were adapted from literature. Confirmatory factor analysis (CFA was used to investigate validity and reliability of the scales. Then, a structural equation model (SEM was developed and tested using data with Lisrel 8.80 software. The results of the study indicate significant relationships between services personal values, service value, satisfaction, and loyalty. The results of the study have significant implications as to how well private hospital managers design strategies of health service, satisfaction, and loyalty.

Service management process maps your route to service excellence

CERN Document Server

Associates, Computer

2007-01-01

ITIL® has become the de facto standard in Service Management best practice processes and the lens through which the value of IT services is viewed and measured. ITIL, with its emphasis on standardizing IT processes and building a common language, helps you better manage and optimize the cost and quality of IT services.As organizations look to implement quality Service Management processes, the same questions repeatedly arise: How do all these processes interface with each other? How do the processes work within a culture of change and evolution? How can we easily communicate

Service Provisioning Framework for Digital Smart Home Services

OpenAIRE

Kazanavicius , Egidijus; Imbrasas , Darius; Razukas , Mantas

2011-01-01

Part 3: Digital Goods and Products; International audience; “Development and Management Framework of Smart Home Services (SNAPAS)” is an innovative system, which seeks to fill the market niche of Smart Home services and fully complies with the priorities of scientific development approved by the European Parliament and Council. Framework is characterized by an open component-based pluggable architecture, which provides new forms of interactive services in home environments, including the thir...

Logistics service management; differentiating the logistics service

NARCIS (Netherlands)

Veeken, van der D.J.M.; Rutten, W.G.M.M.

1998-01-01

In this article a model is described, which enables differentiation of the logistics service that a company offers to its customers. Differentiating this service is essential for businesses with a large variation within their customer and/or products portfolio. The model consists of four phases:

Producer services, economic geography, and services tradability

NARCIS (Netherlands)

de Vaal, A; van den Berg, M

We investigate how the incorporation of producer services linkages affects the outcome of an economic geography model. We specify the production of manufactures such that a variety of producer services is needed to transform tradable unfinished goods into final consumption goods. We find that

APPLICATION FRAMEWORK IN ENGINEERING SERVICE ORIENTED ARCHITECTURE SYSTEM SERVICE

Directory of Open Access Journals (Sweden)

Ade Hodijah

2017-03-01

Full Text Available The Service Engineering (SE is understood as a framework to create innovative services in application development of information technology approach to Service Oriented Architecture (SOA. Implementing SOA is required methodology to identify services that can be used again in the application and organization of a company. in this research, software development model used is object-oriented methodologies, SOA itself is a collection consisting of tools, technologies, frameworks, and best practices that facilitate the implementation of a service quickly. in a study this uses the tools of Business Process Management System (BPMS to support the implementation of service-oriented software. the purpose of this study is to produce a model of activities and artifacts of the application software development models of the SE with a case study Rate Loans. Validation to the design of the model is done through testing of the software produced. The results showed that the application of the SE in the development of service-oriented software can use the object-oriented methodology by providing additional value-added analysis and redesign of business processes to be implemented on a BPMS. BPMS usage of the application of the SE on the SOA has the advantage of visualization in the management of business processes.

Management services

International Nuclear Information System (INIS)

Adkins, S.K.; Alford, D.R.; Barnette, A.B.

1979-01-01

The Management Services Section provides coordinated professional administrative services to the Fusion Energy Division (FED), allowing the work of technical professionals to be more fully concentrated in their areas of specialty. Services are provided in general administration, personnel, financial management, communications (including text and graphics generation), management information, library, safety, quality assurance, and nonprogrammatic engineering services. Highlights of the past year included adoption of the Procurement Module in the FED Management Information System (MIS) for use by the entire Laboratory, completion of the Personnel Module of the MIS, greatly increased personnel recruiting activity, and increased industrial subcontracting activity

The Implementation of Minimum Service Standards (MMS on Public Service for Health Services Sector in Bondowoso, Indonesia

Directory of Open Access Journals (Sweden)

Untung Kuzairi

2018-04-01

Full Text Available One of heatlh policies implemented by the hospital is the minimum service standards (MSS. MSS is a benchmark of hospital service quality in providing services to the public. Talking about health service quality problem, it was found out as the field fact that the achievement of MSS indicator in General Hospital of Dr. H. Koesnadi Bondowoso, Indonesia in 2016 still did not fulfill target of standard hospital service (type B and  minimum service standard (MSS of hospital. This fact shows that the quality of health services in general hospital of  dr. H. Koesnadi Bondowoso is still low. So, this research aims to describe the policy implementation of minimum service standard and to analyze the obstacles in the implementation of MSS policy at general hospital of  dr. H. Koesnadi Bondowoso. So, this research would discuss the policy implementation of minimum service standards by using Edward III concept as a tool to analyze it. This research employed qualitative research with phenomenological approach. The results showed that the implementation of MSS policy of dr. H. Koesnadi Bondowoso general hospital still did not run well. This was due to several factors  such as communication, bureaucratic structure, sources, dispositions (attitude and leadership in sectoral ego control. Sectoral ego can be shaped from educational background of specialist doctors who still adhered seniority and lack of individual role of implementor in building interpersonal communication and conflict management.

Developing an Employee Counselling Service within the British National Health Service.

Science.gov (United States)

Whelan, Linda; Robson, Maggie; Cook, Peter

1999-01-01

Evaluation of an employee counseling service in Britain's National Health Service by 26 staff participants found the service was valued by employees. Designed to meet the objectives of a "healthy workplace" initiative, the service appeared to be addressing staff support needs. (SK)

Study on e-government services quality: The integration of online and offline services

Directory of Open Access Journals (Sweden)

Jing Fan

2015-05-01

Full Text Available Purpose: E-Government, as a new bond linking the government and the public, has gradually become the focus of innovation in government services. The paper focuses on the e-Government service quality issues from the perspective of users. Design/methodology/approach: From the aspects of online service quality perception and offline service quality perception, based on IS Success model and SERQUAL model, e-Government Services Quality model has been set up with information quality, system quality and service quality as key factors. Then, the survey method was applied to collect data and then to test the model. Findings: It was found that users’ perception of offline service quality has a significant effect on improving their perception of online service quality, and online service quality perception has a significant effect on public satisfaction of e-Government services; information clarity, system security and stability, interactive services and “one-stop” services all have a significant effect on public satisfaction of e-Government services. However, offline service quality perception has certain positive effect on public satisfaction of e-Government services but not dramatically. Research limitations/implications: Mobile e-Government as an important direction of the development of e-Government, in the future, we will study more about mobile e-Government services channels. Originality/value: This study further develops the theory of information system service quality, and also provides a theoretical reference for government departments. On the one hand, based on the characteristics of e-government system, information quality, system quality and service quality in the previous system service model are further discussed; on the other hand, both online and offline services are taken into consideration in the information system service model, thus establishing the e-government services quality model and making an in-depth study of the

Utilizing the ECHO Model in the Veterans Health Affairs System: Guidelines for Setup, Operations and Preliminary Findings

Directory of Open Access Journals (Sweden)

Herschel Knapp

2015-06-01

Full Text Available Background: In 2011, the Veterans Health Administration (VHA consulted with the Project ECHO (Extension for Community Healthcare Outcomes team at the University of New Mexico, Albuquerque, to reproduce their successful model within the VHA. Methods: The VHA launched SCAN-ECHO (Specialty Care Access Network-Extension for Community Healthcare Outcomes, a multisite videoconferencing system to conduct live clinical consultations between specialists at a VHA Medical Center (hospital and primary care providers stationed at satellite VHA CBOCs (Community-Based Outpatient Clinic. Results: Analysis of the first three years rendered a mean attendee satisfaction of 89.53% and a consultation satisfaction score of 88.10%. About half of the SCAN-ECHO consultations resulted in patients receiving their treatment from their local primary care providers; the remaining half were referred to the VHA Medical Center when the treatment involved equipment or services not available at the CBOCs (e.g., MRI, surgery. Conclusion: This paper details the setup, operation logistics and preliminary findings, suggesting that SCAN-ECHO is a viable model for providing quality specialty clinical consultation service, prompter access to care, reduced commutes and continuing education. Additionally, the use of a secured Internet-based videoconferencing system that supports connectivity to multiple (mobile devices could expand the utilization of this service.

Service marketing

Directory of Open Access Journals (Sweden)

Babić-Hodović Vesna

2002-01-01

Full Text Available Development of postindustrial society and services revolution created numerous changes in size of consumer demand, consumer reaction and priorities. Continuous change on the side of demand and offer must follow changes in marketing orientation. Leader in that change is services marketing which by knowing services range and all the changes builds a new concept called Relationship Marketing.

Nursing service innovation: A case study examining emergency nurse practitioner service sustainability.

Science.gov (United States)

Fox, Amanda; Gardner, Glenn; Osborne, Sonya

2018-02-01

This research aimed to explore factors that influence sustainability of health service innovation, specifically emergency nurse practitioner service. Planning for cost effective provision of healthcare services is a concern globally. Reform initiatives are implemented often incorporating expanding scope of practice for health professionals and innovative service delivery models. Introducing new models is costly in both human and financial resources and therefore understanding factors influencing sustainability is imperative to viable service provision. This research used case study methodology (Yin, ). Data were collected during 2014 from emergency nurse practitioners, emergency department multidisciplinary team members and documents related to nurse practitioner services. Collection methods included telephone and semi-structured interviews, survey and document analysis. Pattern matching techniques were used to compare findings with study propositions. In this study, emergency nurse practitioner services did not meet factors that support health service sustainability. Multidisciplinary team members were confident that emergency nurse practitioner services were safe and helped to meet population health needs. Organizational support for integration of nurse practitioner services was marginal and led to poor understanding of service capability and underuse. This research provides evidence informing sustainability of nursing service models but more importantly raises questions about this little explored field. The findings highlight poor organizational support, excessive restrictions and underuse of the service. This is in direct contrast to contemporary expanding practice reform initiatives. Organizational support for integration is imperative to future service sustainability. © 2017 John Wiley & Sons Ltd.

CDBG Public Services Activity

Data.gov (United States)

Department of Housing and Urban Development — CDBG activity related to public services, including senior services, legal services, youth services, employment training, health services, homebuyer counseling, food...

Volunteer Service and Service Learning: Opportunities, Partnerships, and United Nations Millennium Development Goals.

Science.gov (United States)

Dalmida, Safiya George; Amerson, Roxanne; Foster, Jennifer; McWhinney-Dehaney, Leila; Magowe, Mabel; Nicholas, Patrice K; Pehrson, Karen; Leffers, Jeanne

2016-09-01

This article explores approaches to service involvement and provides direction to nurse leaders and others who wish to begin or further develop global (local and international) service or service learning projects. We review types of service involvement, analyze service-related data from a recent survey of nearly 500 chapters of the Honor Society of Nursing, Sigma Theta Tau International (STTI), make recommendations to guide collaborative partnerships and to model engagement in global and local service and service learning. This article offers a literature review and describes results of a survey conducted by the STTI International Service Learning Task Force. Results describe the types of service currently conducted by STTI nursing members and chapters, including disaster response, service learning, and service-related responses relative to the Millennium Development Goals (MDGs). The needs of chapter members for information about international service are explored and recommendations for promoting global service and sustainability goals for STTI chapters are examined. Before engaging in service, volunteers should consider the types of service engagement, as well as the design of projects to include collaboration, bidirectionality, sustainability, equitable partnerships, and inclusion of the United Nations Sustainable Development Goals. STTI supports the learning, knowledge, and professional development of nurses worldwide. International service and collaboration are key to the advancement of the nursing profession. Culturally relevant approaches to international service and service learning are essential to our global organization, as it aims to impact the health status of people globally. © 2016 Sigma Theta Tau International.

78 FR 63310 - Senior Executive Service; Fiscal Service Performance Review Board

Science.gov (United States)

2013-10-23

... Performance Review Board AGENCY: Bureau of the Fiscal Service, Treasury. ACTION: Notice. SUMMARY: This notice announces the appointment of the members of the Fiscal Service Performance Review Board (PRB) for the Bureau of the Fiscal Service (Fiscal Service). The PRB reviews the performance appraisals of career senior...

Naval base goes into dry dock

International Nuclear Information System (INIS)

Anon.

1993-01-01

After 44 years of operation, the Naval Weapons Evaluation Facility (NWEF) at Kirtland Air Force Base in Albuquerque, New Mexico closed its doors in April. According to the Navy's open-quotes History of the Naval Weapons Evaluation Facility, Albuquerque, 1948-1993,close quotes it was open-quotes the first nuclear-weapons-related facility in the Free World to be shut down.close quotes This article briefly relates the history of NWEF. Over the years, NWEF helped develop procedures for certifying 21 U.S. naval aircraft and helicopter types as nuclear-capable, integrating nuclear missiles into ships and submarines, and developing nuclear weapons transportation and storage safety rules. The relationship between NWEF and China Lake, California is described. The indirect role played by NWEF in the bombing of Hiroshima is briefly discussed

Virtual Web Services

OpenAIRE

Rykowski, Jarogniew

2007-01-01

In this paper we propose an application of software agents to provide Virtual Web Services. A Virtual Web Service is a linked collection of several real and/or virtual Web Services, and public and private agents, accessed by the user in the same way as a single real Web Service. A Virtual Web Service allows unrestricted comparison, information merging, pipelining, etc., of data coming from different sources and in different forms. Detailed architecture and functionality of a single Virtual We...

Full Service Leasing

OpenAIRE

Richter, Ján

2009-01-01

Aim of this master thesis is to describe the service of Full Service Leasing, as a modern form of financing and management of assets, primarily automobile fleet. Description of full service leasing is designed as a comprehensive and complete guide to support reader's position when deciding to finance and manage a fleet by this service. Whether the reader is an entrepreneur, CFO, fleet manager, new employee of leasing company, or anyone who is interested in this service, this master thesis wil...

Applying Importance-Performance Analysis as a Service Quality Measure in Food Service Industry

OpenAIRE

Tzeng, Gwo-Hshiung; Chang, Hung-Fan

2011-01-01

As the global economy becomes a service oriented economy, food service accounts for over 20% of service revenue, with an annual growth rate of more than 3%. Compared to physical products, service features are invisible, and the production and sale occurs simultaneously. There is not easy to measure the performance of service. Therefore, the service quality of catering services is considered to be an important topic of service management. According Market Intelligence & Consulting Institute (M...

42 CFR 440.20 - Outpatient hospital services and rural health clinic services.

Science.gov (United States)

2010-10-01

... Definitions § 440.20 Outpatient hospital services and rural health clinic services. (a) Outpatient hospital... services that are not generally furnished by most hospitals in the State. (b) Rural health clinic services... 42 Public Health 4 2010-10-01 2010-10-01 false Outpatient hospital services and rural health...

Stress intensity factor analysis of friction sliding at discontinuity interfaces and junctions

CSIR Research Space (South Africa)

Phan, AV

2003-12-01

Full Text Available ]) and boundary element method (BEM) [2?5]. The key feature of the integral equation approach is that only the boundary of the domain is discretized and only boundary quantities are determined. As a result, for fracture analy- sis, the singular stress field ahead... collocation ap- proach enforces the BIE (1) and HBIE (2) at discrete source points whereas these equations are satisfied in an averaged sense with the Galerkin approximation. The additional boundary integration is the key to obtaining a symmetric coefficient...

APROXIMACIONES SOBRE EL DERECHO A LA CIUDAD DE LAS MUJERES DESDE UN ENFOQUE DE SEGURIDAD HUMANA

OpenAIRE

Ana Milena Montoya Ruiz

2012-01-01

El derecho a la ciudad es un derecho colectivo en construcción propuesto en el año 2005 en la Carta Mundial del Derecho a la Ciudad.Es resultado de diversos procesos reivindicatorios de los derechossociales, económicos y culturales, y de los derechos colectivos, liderados por movimientos sociales a nivel mundial, que reunidos enlos diversos encuentros del Foro Social han logrado aproximarse asu definición, que continúa en construcción e incluye el usufructo equitativo de las ciudades, los bie...

Dosimetry Service

CERN Multimedia

2006-01-01

Cern Staff and Users can now consult their dose records for an individual or an organizational unit with HRT. Please see more information on our web page: http://cern.ch/rp-dosimetry Dosimetry Service is open every morning from 8.30 - 12.00. Closed in the afternoons. We would like to remind you that dosimeters cannot be sent to customers by internal mail. Short-term dosimeters (VCT's) must always be returned to the Service after the use and must not be left on the racks in the experimental areas or in the secretariats. Dosimetry Service Tel. 7 2155 Dosimetry.service@cern.ch http://cern.ch/rp-dosimetry

A service brokering and recommendation mechanism for better selecting cloud services.

Science.gov (United States)

Gui, Zhipeng; Yang, Chaowei; Xia, Jizhe; Huang, Qunying; Liu, Kai; Li, Zhenlong; Yu, Manzhu; Sun, Min; Zhou, Nanyin; Jin, Baoxuan

2014-01-01

Cloud computing is becoming the new generation computing infrastructure, and many cloud vendors provide different types of cloud services. How to choose the best cloud services for specific applications is very challenging. Addressing this challenge requires balancing multiple factors, such as business demands, technologies, policies and preferences in addition to the computing requirements. This paper recommends a mechanism for selecting the best public cloud service at the levels of Infrastructure as a Service (IaaS) and Platform as a Service (PaaS). A systematic framework and associated workflow include cloud service filtration, solution generation, evaluation, and selection of public cloud services. Specifically, we propose the following: a hierarchical information model for integrating heterogeneous cloud information from different providers and a corresponding cloud information collecting mechanism; a cloud service classification model for categorizing and filtering cloud services and an application requirement schema for providing rules for creating application-specific configuration solutions; and a preference-aware solution evaluation mode for evaluating and recommending solutions according to the preferences of application providers. To test the proposed framework and methodologies, a cloud service advisory tool prototype was developed after which relevant experiments were conducted. The results show that the proposed system collects/updates/records the cloud information from multiple mainstream public cloud services in real-time, generates feasible cloud configuration solutions according to user specifications and acceptable cost predication, assesses solutions from multiple aspects (e.g., computing capability, potential cost and Service Level Agreement, SLA) and offers rational recommendations based on user preferences and practical cloud provisioning; and visually presents and compares solutions through an interactive web Graphical User Interface (GUI).

A Service Brokering and Recommendation Mechanism for Better Selecting Cloud Services

Science.gov (United States)

Gui, Zhipeng; Yang, Chaowei; Xia, Jizhe; Huang, Qunying; Liu, Kai; Li, Zhenlong; Yu, Manzhu; Sun, Min; Zhou, Nanyin; Jin, Baoxuan

2014-01-01

Cloud computing is becoming the new generation computing infrastructure, and many cloud vendors provide different types of cloud services. How to choose the best cloud services for specific applications is very challenging. Addressing this challenge requires balancing multiple factors, such as business demands, technologies, policies and preferences in addition to the computing requirements. This paper recommends a mechanism for selecting the best public cloud service at the levels of Infrastructure as a Service (IaaS) and Platform as a Service (PaaS). A systematic framework and associated workflow include cloud service filtration, solution generation, evaluation, and selection of public cloud services. Specifically, we propose the following: a hierarchical information model for integrating heterogeneous cloud information from different providers and a corresponding cloud information collecting mechanism; a cloud service classification model for categorizing and filtering cloud services and an application requirement schema for providing rules for creating application-specific configuration solutions; and a preference-aware solution evaluation mode for evaluating and recommending solutions according to the preferences of application providers. To test the proposed framework and methodologies, a cloud service advisory tool prototype was developed after which relevant experiments were conducted. The results show that the proposed system collects/updates/records the cloud information from multiple mainstream public cloud services in real-time, generates feasible cloud configuration solutions according to user specifications and acceptable cost predication, assesses solutions from multiple aspects (e.g., computing capability, potential cost and Service Level Agreement, SLA) and offers rational recommendations based on user preferences and practical cloud provisioning; and visually presents and compares solutions through an interactive web Graphical User Interface (GUI

The Importance of Perceived Service Value in Retail Banking Services

OpenAIRE

Aleksandra Pisnik; Jasmina Dlačić; Borut Milfelner

2016-01-01

Purpose – In many industries, perceived service value is found to be a significant mediator between perceived service quality and customer satisfaction and loyalty. Therefore, this paper aims to test a conceptual model of perceived service value with its antecedents, such as perceived price and perceived service quality, and consequences, customer satisfaction and loyalty, in the retail banking industry. Design/Methodology/Approach – For the empirical study, a measurement instrument was d...

Quality Service Standard of Food and Beverage Service Staff in Hotel

OpenAIRE

Thanasit Suksutdhi

2014-01-01

This survey research aims to study the standard of service quality of food and beverage service staffs in hotel business by studying the service standard of three sample hotels, Siam Kempinski Hotel Bangkok, Four Seasons Resort Chiang Mai, and Banyan Tree Phuket. In order to find the international service standard of food and beverage service, triangular research, i.e. quantitative, qualitative, and survey were employed. In this research, questionnaires and in-depth interview were used for ge...

Customer Satisfaction in Internal Customer Service : Case: Abloy Oy Internal Customer Service

OpenAIRE

Turunen, Susanna

2011-01-01

ABSTRACT Turunen, Susanna Marita 2011. Customer Satisfaction in Internal Customer Service. Case: Abloy Oy Internal Customer Service. Master’s thesis. Kemi-Tornio University of Applied Sciences. Business and Culture. Pages 73. Appendix 1. This thesis discusses and studies service quality and customer satisfaction in internal customer service. The main objective is to find out what the service quality level in the internal customer service at Abloy Oy is and whether there exists a diffe...

Analyzing e-service quality in service-based website by E-SERVQUAL

Directory of Open Access Journals (Sweden)

Babak Nemati

2012-04-01

Full Text Available Over the past two decades, two-way communication via web-based exchanges has been a popular method for different activities such as electronic transaction, publication, broadcasting, and other service applications. However, it is always necessary to measure the performance quality of web services using different technique such as e-SERVQUAL model. The proposed study of this paper uses this technique for measuring the quality of Iranian university e-services. The proposed study distributes a standard questionnaire among students who use this service through internet. The results indicate that only efficiency and online service quality in the e-service system are desirable. Managerial implications are represented.

Tiger Team audits

International Nuclear Information System (INIS)

Cheney, G.T.

1992-01-01

This paper will address the purpose, scope, and approach of the Department of Energy Tiger Team Assessments. It will use the Tiger Team Assessment experience of Sandia National Laboratories at Albuquerque, New Mexico, as illustration

Ideas and Inspirations: Good News about Diabetes Prevention and Management in Indian Country

Medline Plus

Full Text Available ... Event Calendar Indian Health Manual Key Leaders Legislation Organizational Structure Our Employees Locations Headquarters Alaska Area Albuquerque ... Resources Community Health Behavioral Health Environmental Health Health ... Promotion Injury Prevention School Health Sustainability Visualizing ...

Applying Importance-Performance Analysis as a Service Quality Measure in Food Service Industry

Directory of Open Access Journals (Sweden)

Gwo-Hshiung Tzeng

2011-09-01

Full Text Available As the global economy becomes a service oriented economy, food service accounts for over 20% of service revenue, with an annual growth rate of more than 3%. Compared to physical products, service features are invisible, and the production and sale occurs simultaneously. There is not easy to measure the performance of service. Therefore, the service quality of catering services is considered to be an important topic of service management. According Market Intelligence & Consulting Institute (MIC to apply blog text analyzing to point out top 10 restaurants of blog in Taiwan, what it’s popular restaurant in food service industries. This paper attempts to identify both the importance and performance of restaurant service quality in the Taiwan food service industry using the SERVQUAL and IPA model. We can conclude with certainty that three methods (SERVQUAL, IF and IPA are able to explain significant amount of service quality. At the same time, the service quality factors of IPA model had more comprehensive consideration in comparison to those of SERVQUAL and IF.

Service Modularity and Architecture

DEFF Research Database (Denmark)

Brax, Saara A.; Bask, Anu; Hsuan, Juliana

2017-01-01

, platform-based and mass-customized service business models, comparative research designs, customer perspectives and service experience, performance in context of modular services, empirical evidence of benefits and challenges, architectural innovation in services, modularization in multi-provider contexts......Purpose: Services are highly important in a world economy which has increasingly become service driven. There is a growing need to better understand the possibilities for, and requirements of, designing modular service architectures. The purpose of this paper is to elaborate on the roots...... of the emerging research stream on service modularity, provide a concise overview of existing work on the subject, and outline an agenda for future research on service modularity and architecture. The articles in the special issue offer four diverse sets of research on service modularity and architecture. Design...

78 FR 63521 - Product Change-Parcel Select & Parcel Return Service Negotiated Service Agreement

Science.gov (United States)

2013-10-24

... Request of the United States Postal Service to Add Parcel Select & Parcel Return Service Contract 5 to... POSTAL SERVICE Product Change--Parcel Select & Parcel Return Service Negotiated Service Agreement.... SUPPLEMENTARY INFORMATION: The United States Postal Service[supreg] hereby gives notice that, pursuant to 39 U.S...

AllotmentDecnService

Data.gov (United States)

Department of Veterans Affairs — The AllotmentDecnService is a service supporting operations to access/update data related to (Compensation and Pension) Awards. This service also supports business...

Role Coastumer Service PT. Bank Danamon Provide Service to Customers

OpenAIRE

", NURJANAH; Hardani, Ninda

2015-01-01

PT. Bank Danamon Pekanbaru is the bank engaged in banking goods and services that always seeks to prioritize the satisfaction of its customers. The employee on duty and deal directly with the customer in providing services commonly known as customer service that are required to have the ability to serve customers accurately and quickly and have good communication skills. The purpose of this study was to determine the role of customer service as a receptionist, Deskman, salesman, customer rela...

Advanced web services

CERN Document Server

Bouguettaya, Athman; Daniel, Florian

2013-01-01

Web services and Service-Oriented Computing (SOC) have become thriving areas of academic research, joint university/industry research projects, and novel IT products on the market. SOC is the computing paradigm that uses Web services as building blocks for the engineering of composite, distributed applications out of the reusable application logic encapsulated by Web services. Web services could be considered the best-known and most standardized technology in use today for distributed computing over the Internet. This book is the second installment of a two-book collection covering the state-o

Assessment of the English literacy level of patients in primary health care services in Tshwane, Gauteng province: Part 2

Directory of Open Access Journals (Sweden)

Zelda Wasserman

2010-09-01

Lae geletterdheidsvlakke kan beskryf word as ’n persoon se onvermoë om doeltreffend te lees, te skryf of syfers te gebruik. Die beperkte vermoë om te lees en gesondheidsorgvoorskrifte te verstaan,gee direk tot swak gesondheidsuitkomste aanleiding. Die doel van hierdie studie was om die Engelse geletterdheidsvlakke van primêregesondheidsorg-pasiënte deur middel van twee instrumente,naamlik die Learning Ability Battery (LAB en die aangepasde Rapid Estimate of Adult Literacy, Revised(REALM-R te assesseer. Daar is voorts ook bepaal hoe die resultate van die aangepaste REALM-R met die LAB korreleer. Data is deur self-rapportering ingesamel, waar die deelnemers vrae uit die LAB-instrument moes beantwoord en spesifieke woorde vir die aangepaste REALM-R hardop te lees. Die data is ontleed deur gebruik te maak van beskrywende en inferensiële statistiek, met inbegrip van ’n chikwadraat-toets en Spearman se rho. Die resultate dui daarop dat die skoolgraad bereik en die leesgeletterdheid van die deelnemers in Suid-Afrika met vier grade verskil. Die korrelasie tussen die resultate van die LAB en die aangepaste REALM-R was r = 0.43 (p < 0.001.Na gelang van die afsnypunt wat vir die aangepaste REALM-R gebruik word, dui die resultate daarop dat 67% van die deelnemers lae geletterdheidsvlakke het. Die studie toon die belang van ’n geldige, vinnige instrument vir geletterdheidsifting. Die doeltreffende assessering van pasiënte se geletterdheidsvlakke kan geregistreerde verpleegkundiges help om gesondheidsonderrig op ’n toepaslike vlak aan te bied ten einde pasiënte se gesondheidsgeletterdheid te verbeter.

QUALITY OF SERVICE BASED WEB SERVICE SELECTION: AN EVALUATION OF TECHNIQUES

Directory of Open Access Journals (Sweden)

Rigga Widar Atmagi

2012-07-01

Full Text Available Normal 0 false false false IN X-NONE X-NONE MicrosoftInternetExplorer4 st1\\:*{behavior:url(#ieooui } /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} In service oriented computing, web services are the basic construct that aims to facilitate building of business application in a more flexible and interoperable manner for enterprise collaboration. One of the most promising advantages of web service technology is the possibility of creating added-value services by combining existing ones. A key step for composing and executing services lies in the selection of the individual services to use. Much attention has been devoted to appropriate selection of service functionalities, but also the non-functional properties of the services play a key role. A web service selection technique must take as much as possible the important influencing aspects into account to the selection processes in order to minimize the selection efforts. This paper evaluates several web service selection techniques published in literature with the focus on their contributions to web service selection. The evaluation results may be used as a basis for improving web service selection techniques that may simplify the selection tasks.

The Strategic Use of Service Design for Leaders in Service Organizations

Directory of Open Access Journals (Sweden)

Judith Gloppen

2011-12-01

Full Text Available There is a growing interest among scholars, practitioners and organizations as to how design may benefit management, particularly when this happens in a service context. In this exploratory qualitative study, I investigate such a multi-disciplinary intersection with the aim of better understanding how service design may be of value for leaders in service organizations on a strategic level. The research draws on a service design approach called AT-ONE. Addressed are ways that the strategic use of service design may influence attitudes and transformation in service organizations. The study presents views from the designers, implementers and users of this approach, supported by participant observation and interviews. This was done through in-depth qualitative interviews with the AT-ONE project members and designer, with the service design professional company involved, and leaders from the businesses participating in the project and workshop sessions. These were observed by the researcher. Drawing on the findings of this exploratory study, some implications for the field of service design management at the corporate level are offered.

Quality Management of Services

Directory of Open Access Journals (Sweden)

Yuriy I. Dreizis

2016-10-01

Full Text Available It is shown that services take the leading place in modern, post-industrial society. The world economy has passed the period of deindustrialization and became service economy. Fundamentals of service economy are not physical goods, but service. The special nature of service and its property demands the mechanism of management, other than physical goods. Ensuring necessary quality of the provided service is one of the main problems, which is put before the organization by peculiar properties of service. Therefore, quality management of service is the most important branch of management of the modern organization.

13 CFR 130.340 - SBDC services and restrictions on service.

Science.gov (United States)

2010-01-01

..., Training and Specialized Services, concerning the formation, financing, management and operation of small... 13 Business Credit and Assistance 1 2010-01-01 2010-01-01 false SBDC services and restrictions on service. 130.340 Section 130.340 Business Credit and Assistance SMALL BUSINESS ADMINISTRATION SMALL...

Forensic mental health services: Current service provision and planning for a prison mental health service in the Eastern Cape

Directory of Open Access Journals (Sweden)

Kiran Sukeri

2016-05-01

Full Text Available Objectives: No research data exists on forensic psychiatric service provision in the Eastern Cape, Republic of South Africa. The objective of this research was to assess current forensic psychiatric service provision and utilisation rates at Fort England Hospital. This is important in improving and strengthening the service. A related objective was to develop a model for a provincial prison mental health service. Methodology: This study is a situational analysis of an existing forensic psychiatric service in the Eastern Cape. The design of the study was cross sectional. An audit questionnaire was utilised to collate quantitative data, which was submitted to Fort England Hospital, Grahamstown. A proposed prison mental health service was developed utilising prevalence rates of mental illness among prisoners to calculate bed and staff requirements for an ambulatory and in-patient service. Results: During the study period a total of 403 remand detainees were admitted to the forensic psychiatry division of Fort England Hospital. The average length of stay was 494 days and the bed utilisation rate was determined at 203.54%. We estimate that to provide a provincial prison mental health service to treat psychotic illnesses and major depression the province requires a 52 bedded facility and a total staff complement of approximately 31. Conclusions: Forensic psychiatric services include the assessment, management and treatment of mentally disordered persons in conflict with the law and prisoners requiring psychiatric assessments. The Eastern Cape Province does not have plans or policies to assess and manage mentally ill offenders, resulting in an increased load on available services. We recommend that an inter-departmental task team, which includes Health, Justice and Constitutional Development and Correctional Services, should be established in the province, to develop a strategy to assist in the development of an effective and efficient forensic

At your service!

CERN Multimedia

Laëtitia Pedroso

2011-01-01

Everyone, at some time or another, has needed to get a new key cut, or to have an office painted or to get their hands on a document without knowing who to ask. People who have been at CERN for many years obviously don't experience this very often, but picking their way through the Laboratory's many services can be a real challenge for users and new arrivals. The Service Desk is now there to help !   The service desk team in Building 55. The new Service Desk is a one-stop shop for information on CERN. Physically located in Building 55 it has a single telephone number (77777) and a web portal (the CERN service portal) that can be accessed 24/7, providing all the answers to your logistical questions. The IT and GS Departments have been collaborating on this project for nearly a year and a half. Today, all the services offered by the GS and IT Departments are listed in the CERN service portal. "The CERN service portal is simple to use and works just like a key-word search engine. A list of r...

Exploring Modularity in Services

DEFF Research Database (Denmark)

Avlonitis, Viktor; Hsuan, Juliana

2017-01-01

the effects of modularity and integrality on a range of different analytical levels in service architectures. Taking a holistic approach, the authors synthesize and empirically deploy a framework comprised of the three most prevalent themes in modularity and service design literature: Offering (service...... insights on the mirroring hypothesis of modularity theory to services. Originality/value The paper provides a conceptualization of service architectures drawing on service design, modularity, and market relationships. The study enriches service design literature with elements from modularity theory...

The use of Amazon fungus ( Trametes sp.) in the production of ...

African Journals Online (AJOL)

The use of Amazon fungus (Trametes sp.) in the production of cellulase and xylanase. Salony Aquino Pereira, Rafael Lopes e Oliveira, Sergio Duvoisin Jr, Leonor Alves de Oliveira da Silva, Patrícia Melchionna Albuquerque ...

The Climate Services Partnership (CSP): Working Together to Improve Climate Services Worldwide

Science.gov (United States)

Zebiak, S.; Brasseur, G.; Members of the CSP Coordinating Group

2012-04-01

Throughout the world, climate services are required to address urgent needs for climate-informed decision-making, policy and planning. These needs were explored in detail at the first International Conference on Climate Services (ICCS), held in New York in October 2011. After lengthy discussions of needs and capabilities, the conference culminated in the creation of the Climate Services Partnership (CSP). The CSP is an informal interdisciplinary network of climate information users, providers, donors and researchers interested in improving the provision and development of climate services worldwide. Members of the Climate Services Partnership work together to share knowledge, accelerate learning, develop new capacities, and establish good practices. These collaborative efforts will inform and support the evolution and implementation of the Global Framework for Climate Services. The Climate Services Partnership focuses its efforts on three levels. These include: 1. encouraging and sustaining connections between climate information providers, users, donors, and researchers 2. gathering, synthesizing and disseminating current knowledge on climate services by way of an online knowledge management platform 3. generating new knowledge on critical topics in climate service development and provision, through the creation of focused working groups on specific topics To date, the Climate Services Partnership has made progress on all three fronts. Connections have been fostered through outreach at major international conferences and professional societies. The CSP also maintains a website and a monthly newsletter, which serves as a resource for those interested in climate services. The second International Conference on Climate Services (ICCS2) will be held in Berlin in September. The CSP has also created a knowledge capture system that gathers and disseminates a wide range of information related to the development and provision of climate services. This includes an online

Marketing Youth Services.

Science.gov (United States)

Dimick, Barbara

1995-01-01

Marketing techniques in youth services are useful for designing programs, collections, and services and for determining customer needs. The marketing mix--product, place, price, and practice--provides a framework for service analysis. (AEF)

An Automatic Web Service Composition Framework Using QoS-Based Web Service Ranking Algorithm.

Science.gov (United States)

Mallayya, Deivamani; Ramachandran, Baskaran; Viswanathan, Suganya

2015-01-01

Web service has become the technology of choice for service oriented computing to meet the interoperability demands in web applications. In the Internet era, the exponential addition of web services nominates the "quality of service" as essential parameter in discriminating the web services. In this paper, a user preference based web service ranking (UPWSR) algorithm is proposed to rank web services based on user preferences and QoS aspect of the web service. When the user's request cannot be fulfilled by a single atomic service, several existing services should be composed and delivered as a composition. The proposed framework allows the user to specify the local and global constraints for composite web services which improves flexibility. UPWSR algorithm identifies best fit services for each task in the user request and, by choosing the number of candidate services for each task, reduces the time to generate the composition plans. To tackle the problem of web service composition, QoS aware automatic web service composition (QAWSC) algorithm proposed in this paper is based on the QoS aspects of the web services and user preferences. The proposed framework allows user to provide feedback about the composite service which improves the reputation of the services.

75 FR 54445 - Senior Executive Service; Financial Management Service Performance Review Board (PRB)

Science.gov (United States)

2010-09-07

..., Management (Chief Financial Officer). Alfred J. Kopec, Assistant Commissioner, Business Architecture. Sheryl... DEPARTMENT OF THE TREASURY Fiscal Service Senior Executive Service; Financial Management Service Performance Review Board (PRB) AGENCY: Financial Management Service, Fiscal Service, Treasury. ACTION: Notice...

Service design as an approach to new service development : reflections and futures studies

OpenAIRE

Yu, Eun; Sangiorgi, Daniela

2014-01-01

This paper illustrates how, although Service Design has been described as evolving from a narrow description of a phase in New Service Development (NSD) to an approach to Service Innovation, the current Service Design research is still focused on the initial stages of NSD. Comparing existing Service Design research with foundational knowledge on NSD, the authors have proposed two complementary directions for future Service Design studies: 1) the expansion of ‘service design as a phase’ to inv...

75 FR 13051 - Presumptions of Service Connection for Persian Gulf Service

Science.gov (United States)

2010-03-18

... response to ``RIN 2900-AN24--Presumptions of Service Connection for Persian Gulf Service.'' Copies of...) Cardiovascular signs or symptoms. (12) Abnormal weight loss. (13) Menstrual disorders. (c) Presumptive service...

Optimal Service Distribution in WSN Service System Subject to Data Security Constraints

Science.gov (United States)

Wu, Zhao; Xiong, Naixue; Huang, Yannong; Gu, Qiong

2014-01-01

Services composition technology provides a flexible approach to building Wireless Sensor Network (WSN) Service Applications (WSA) in a service oriented tasking system for WSN. Maintaining the data security of WSA is one of the most important goals in sensor network research. In this paper, we consider a WSN service oriented tasking system in which the WSN Services Broker (WSB), as the resource management center, can map the service request from user into a set of atom-services (AS) and send them to some independent sensor nodes (SN) for parallel execution. The distribution of ASs among these SNs affects the data security as well as the reliability and performance of WSA because these SNs can be of different and independent specifications. By the optimal service partition into the ASs and their distribution among SNs, the WSB can provide the maximum possible service reliability and/or expected performance subject to data security constraints. This paper proposes an algorithm of optimal service partition and distribution based on the universal generating function (UGF) and the genetic algorithm (GA) approach. The experimental analysis is presented to demonstrate the feasibility of the suggested algorithm. PMID:25093346

Surface analytical investigations at Sandia Labs./Albuquerque

International Nuclear Information System (INIS)

Madden, H.H.

1978-01-01

An overview is given of some projects which (1) have used surface analytical techniques in a conventional way to investigate specific surface-related problems; (2) have utilized surface studies to get a more fundamental understanding of the operations of various devices and components, and of the factors that determine such parameters as the lifetime and reliability of such devices; and (3) have been undertaken to better understand just what additional information can be extracted from two of the myriad surface analytical techniques, Auger electron spectroscopy (AES) and electron-stimulated desorption (ESD). The examples in the first two categories are directly related weapons work while the examples discussed in the third category provide more general support to weapons programs. Only work in the first category is tabulated. Two examples of work in the second category are the neutron generator project and the design and production of integrated circuits (IC). Tritide-film targets in neutron generator tubes lose their efficiency for neutron production when they have adsorbed surface contaminants such as oxygen. Ion microprobe analysis has been applied to the study of contaminants on and in these films; and thermal desorption spectroscopy has been used to identify, and to determine the binding energy of gases evolved during outgassing of materials used in tube construction. Long-term outgassing determines the lifetime of the vacuum tubes. AES serves as the common thread in the third category projects. Gas phase, core-valence-valence (CVV) Auger lines have been measured in a systematic attempt, utilizing both theory and experimental results, to determine the factors that influence the shapes of the lines. This work demonstrates the local nature of the information on the energy distribution of valence levels contained in the Auger lineshapes

Analiza jakościowa procesów erozji i sedymentacji na wybranym odcinku koryta rzeki Wisły zachodzących w czasie przejścia wielkiej wody

Directory of Open Access Journals (Sweden)

Tomasz Siuta

2014-12-01

Full Text Available W artykule przedstawiono wyniki symulacji numerycznej dwuwymiarowego pola przepływu i potencjalnych zmian morfologicznych dna w złożonym korycie rzeki Wisły w okolicy Wawelu na skutek przejścia wielkiej wody. W obliczeniach wykorzystano dwuwymiarowy model CCHE2D. W artykule zwrócono szczególną uwagę na lokalne zmiany w układzie zwierciadła i w rozkładzie naprężeń ścinających na skutek złożonej geometrii bulwarów wiślanych oraz znaczącej zmiany kierunku biegu rzeki w rejonie Wawelu. Efektem przeprowadzonych analiz było wyodrębnienie obszarów szczególnie zagrożonych erozją, których lokalizacja poddana została konfrontacji z obszarami lokalnych uszkodzeń konstrukcji bulwaru niskiego, udokumentowanych po powodzi z maja 2010 r. Ponadto, przedstawiono analizę jakościową zmian morfologicznych koryta, dokonując w ten sposób wstępnej oceny stabilności badanego odcinka koryta rzeki. W świetle uzyskanych wyników obliczeń numerycznych i teorii przepływów wtórnych w korytach meandrujących, podjęto również próbę interpretacji przyczyny powstania lokalnych przegłębień dna wzdłuż zakola Wisły w obrębie koryta głównego.

Delivering Service Quality in Alcohol Treatment: A Qualitative Comparison of Public and Private Treatment Centres by Service Users and Service Providers

Science.gov (United States)

Resnick, Sheilagh M.; Griffiths, Mark D.

2012-01-01

In the UK, quality of care has now been placed at the centre of the National Health Service (NHS) modernisation programme. To date, there has been little research on the service quality delivery of alcohol treatment services from the perspective of both the service user and service provider. Therefore, this qualitative study explored the…

Telecommunications Relay Services

Science.gov (United States)

... Home » Health Info » Hearing, Ear Infections, and Deafness Telecommunications Relay Services On this page: What are telecommunication ... additional information about telecommunication relay services? What are telecommunication relay services? Title IV of the Americans with ...

Medical Virtual Public Services

Directory of Open Access Journals (Sweden)

Iulia SURUGIU

2008-01-01

Full Text Available The healthcare enterprises are very disconnected. This paper intends to propose a solution that will provide citizens, businesses and medical enterprises with improved access to medical virtual public services. Referred medical services are based on existing national medical Web services and which support medically required services provided by physicians and supplementary health care practitioners, laboratory services and diagnostic procedures, clinics and hospitals’ services. Requirements and specific rules of these medical services are considered, and personalization of user preferences will to be supported. The architecture is based on adaptable process management technologies, allowing for virtual services which are dynamically combined from existing national medical services. In this way, a comprehensive workflow process is set up, allowing for service-level agreements, an audit trail and explanation of the process to the end user. The process engine operates on top of a virtual repository, providing a high-level semantic view of information retrieved from heterogeneous information sources, such as national sources of medical services. The system relies on a security framework to ensure all high-level security requirements are met. System’s architecture is business oriented: it focuses on Service Oriented Architecture - SOA concepts, asynchronously combining Web services, Business Process Management – BPM rules and BPEL standards.

Service mining framework and application

CERN Document Server

Chang, Wei-Lun

2014-01-01

The shifting focus of service from the 1980s to 2000s has proved that IT not only lowers the cost of service but creates avenues to enhance and increase revenue through service. The new type of service, e-service, is mobile, flexible, interactive, and interchangeable. While service science provides an avenue for future service researches, the specific research areas from the IT perspective still need to be elaborated. This book introduces a novel concept-service mining-to address several research areas from technology, model, management, and application perspectives. Service mining is defined as "a systematical process including service discovery, service experience, service recovery, and service retention to discover unique patterns and exceptional values within the existing services." The goal of service mining is similar to data mining, text mining, or web mining, and aims to "detect something new" from the service pool. The major difference is the feature of service is quite distinct from the mining targe...

Web Service

Science.gov (United States)

... topic data in XML format. Using the Web service, software developers can build applications that utilize MedlinePlus health topic information. The service accepts keyword searches as requests and returns relevant ...

Business service modeling for the service-oriented enterprise

NARCIS (Netherlands)

Jayasinghe Arachchig, J.; Weigand, H.; Jeusfeld, M.A.

2012-01-01

Service-oriented architectures are the upcoming business standard for realizing enterprise information systems, thus creating a need for analysis and design methods that are truly service-oriented. Most research on this topic so far takes a strict software engineering perspective. For a proper

Volume 10 No. 5 May 2010 2615 MICRO-ELEMENT CONTENTS IN ...

African Journals Online (AJOL)

user

2010-05-05

May 5, 2010 ... University of New Mexico, Albuquerque, New Mexico 87131, U.S.A. ... economic importance because of their nutritional and medical uses. .... Statistical analysis was performed using the GenStat software version 7.0. Tests for.

77 FR 39726 - Land Acquisitions: Pueblo of Santa Clara

Science.gov (United States)

2012-07-05

... Indian Affairs, 1001 Indian School Road NW., Albuquerque, NM 87104-2303; Telephone (505) 563-3337, sandy...., Sec. 17, lots 1 to 8, inclusive; Sec. 18, lots 5 to 12, inclusive; Sec. 19, lots 12 to 17, inclusive...

Why the Income Gap Won't Go Away.

Science.gov (United States)

Spiers, Joseph

1995-01-01

A study of Albuquerque, New Mexico, provides insight into income stagnation and the future of the economy. Evidence confirms that the roots of the widening income gap are deep and the problem will not soon disappear. (JOW)

Ideas and Inspirations: Good News about Diabetes Prevention and Management in Indian Country

Medline Plus

Full Text Available ... Event Calendar Indian Health Manual Key Leaders Legislation Organizational Structure Our Employees Locations Headquarters Alaska Area Albuquerque ... be a favorite to share with friends and family. Order yours today! Find Tools for Diabetes Educators! ...

SANDIA NATIONAL LABORATORIES IN SITU ELECTROKINETIC EXTRACTION TECHNOLOGY; INNOVATIVE TECHNOLOGY EVALUATION REPORT

Science.gov (United States)

As a part of the Superfund Innovative Technology Evaluation (SITE) Program, the U.S. Environmental Protection Agency evaluated the In-Situ Electrokinetic Extraction (ISEE) system at Sandia National Laboratories, Albuquerque, New Mexico.The SITE demonstration results show ...

POLLUTION PREVENTION OPPORTUNITY ASSESSMENT - MANUFACTURING AND FABRICATION REPAIR LABORATORY AT SANDIA NATIONAL LABORATORIES

Science.gov (United States)

These reports summarize pollution prevention opportunity assessments conducted jointly by EPA and DOE at the Geochemistry Laboratory and the Manufacturing and Fabrication Repair Laboratory at the Department of Energy's Sandia National Laboratories facility in Albuquerque, New Mex...

POLLUTION PREVENTION OPPORTUNITY ASSESSMENT - GEOCHEMISTRY LABORATORY AT SANDIA NATIONAL LABORATORIES

Science.gov (United States)

These reports summarize pollution prevention opportunity assessments conducted jointly by EPA and DOE at the Geochemistry Laboratory and the Manufacturing and Fabrication Repair Laboratory at the Department of Energy's Sandia National Laboratories facility in Albuquerque, New Mex...

Service level status-a new real-time status display for IT services

Energy Technology Data Exchange (ETDEWEB)

Lopienski, S [IT Department, FIO group CERN, European Organization for Nuclear Research, 1211 Geneve 23 (Switzerland)], E-mail: Sebastian.Lopienski@cern.ch

2008-07-15

Nowadays, IT departments provide, and people use, computing services of an increasingly heterogeneous nature. There is thus a growing need for a status display that groups these different services and reports their status and availability in a uniform way. The Service Level Status (SLS) system addresses these needs by providing a web-based display that dynamically shows availability, basic information and statistics about various IT services, as well as the dependencies between them. This paper first introduces the requirements SLS had to meet, and the main concepts behind it, like service availability and status, Key Performance Indicators (KPIs), sub/meta-services, and service dependencies. It then describes the SLS system architecture, and some interesting implementation details, such as the usage of XML Schemas. Since clear visualization of service availability and status is one of the main goals of SLS, emphasis is put on describing the intuitive web-based user interface.

Service level status-a new real-time status display for IT services

International Nuclear Information System (INIS)

Lopienski, S

2008-01-01

Nowadays, IT departments provide, and people use, computing services of an increasingly heterogeneous nature. There is thus a growing need for a status display that groups these different services and reports their status and availability in a uniform way. The Service Level Status (SLS) system addresses these needs by providing a web-based display that dynamically shows availability, basic information and statistics about various IT services, as well as the dependencies between them. This paper first introduces the requirements SLS had to meet, and the main concepts behind it, like service availability and status, Key Performance Indicators (KPIs), sub/meta-services, and service dependencies. It then describes the SLS system architecture, and some interesting implementation details, such as the usage of XML Schemas. Since clear visualization of service availability and status is one of the main goals of SLS, emphasis is put on describing the intuitive web-based user interface

SERVICE QUALITY DIMENSIONS AS PREDICTORS OF PERCEIVED SERVICE QUALITY IN RETAIL ENVIRONMENT

OpenAIRE

Jelčić, Sandra

2017-01-01

The purpose of this paper is to determine service quality dimensions as predictors of perceived service quality in retail environment. Recent studies emphasised the multidimensional nature of service quality and multidimensional service quality measurement models. Literature reveals that SERVQUAL (Parasuraman et al. 1988) and RSQS (Dabholkar et al. 1996) are the most common instruments used to measure service quality in retail. Considering different market environments neither SERVQUAL nor RS...

An anthropology of services toward a practice approach to designing services

CERN Document Server

Blomberg, Jeanette

2015-01-01

This book explores the possibility for an anthropology of services and outlines a practice approach to designing services. The reader is taken on a journey that Blomberg and Darrah have been on for the better part of a decade from their respective positions helping to establish a services research group within a large global enterprise and an applied anthropology master's program at a Silicon Valley university. They delve into the world of services to understand both how services are being conceptualized today and the possible benefits that might result from taking an anthropological view on s

Rethinking Library Service: Improving the User Experience with Service Blueprinting

Science.gov (United States)

Pretlow, Cassi; Sobel, Karen

2015-01-01

Service blueprinting is a process that businesses use for analyzing and improving service. Originally presented in the Harvard Business Review in 1984, it has retained a strong following ever since. At present, it is experiencing a revival at numerous academic institutions. The authors of this article present the process of service blueprinting.…

Debugging and Logging Services for Defence Service Oriented Architectures

Science.gov (United States)

2012-02-01

Service A software component and callable end point that provides a logically related set of operations, each of which perform a logical step in a...important to note that in some cases when the fault is identified to lie in uneditable code such as program libraries, or outsourced software services ...debugging is limited to characterisation of the fault, reporting it to the software or service provider and development of work-arounds and management

Bringing service design to manufacturing companies: integrating PSS and service design approaches

DEFF Research Database (Denmark)

Costa, Nina; Patrício, Lia; Morelli, Nicola

2018-01-01

in a manufacturing industry. This paper details how the application supports the design of product–service system solutions from the exploration to the implementation stages, highlighting the physical evidence of service, and contributes to advance design research at the intersection of PSS and Service Design.......Manufacturing companies increasingly try to innovate in their offers to consumers by creating more complete solutions that combine product and service components. However, shifting from a product-centric perspective to a solution-oriented perspective is challenging. The present study adopted...... a design research methodology and built on Service-Dominant logic, integrating the human-oriented perspective of Service Design with an organizational network-oriented perspective of Product–Service System. It creates a new Integrative PSS approach, evolves design models, and provides an application...

Designing Crop Simulation Web Service with Service Oriented Architecture Principle

Science.gov (United States)

Chinnachodteeranun, R.; Hung, N. D.; Honda, K.

2015-12-01

Crop simulation models are efficient tools for simulating crop growth processes and yield. Running crop models requires data from various sources as well as time-consuming data processing, such as data quality checking and data formatting, before those data can be inputted to the model. It makes the use of crop modeling limited only to crop modelers. We aim to make running crop models convenient for various users so that the utilization of crop models will be expanded, which will directly improve agricultural applications. As the first step, we had developed a prototype that runs DSSAT on Web called as Tomorrow's Rice (v. 1). It predicts rice yields based on a planting date, rice's variety and soil characteristics using DSSAT crop model. A user only needs to select a planting location on the Web GUI then the system queried historical weather data from available sources and expected yield is returned. Currently, we are working on weather data connection via Sensor Observation Service (SOS) interface defined by Open Geospatial Consortium (OGC). Weather data can be automatically connected to a weather generator for generating weather scenarios for running the crop model. In order to expand these services further, we are designing a web service framework consisting of layers of web services to support compositions and executions for running crop simulations. This framework allows a third party application to call and cascade each service as it needs for data preparation and running DSSAT model using a dynamic web service mechanism. The framework has a module to manage data format conversion, which means users do not need to spend their time curating the data inputs. Dynamic linking of data sources and services are implemented using the Service Component Architecture (SCA). This agriculture web service platform demonstrates interoperability of weather data using SOS interface, convenient connections between weather data sources and weather generator, and connecting

[Urban ecosystem services: A review].

Science.gov (United States)

Mao, Qi-zheng; Huang, Gan-lin; Wu, Jian-guo

2015-04-01

Maintaining and improving ecosystem services in urban areas and human well-being are essential for sustainable development and therefore constitute an important topic in urban ecology. Here we reviewed studies on ecosystem services in urban areas. Based on the concept and classification of urban ecosystem services, we summarized characteristics of urban ecosystem services, including the human domination, high demand of ecosystem services in urban areas, spatial heterogeneity and temporal dynamics of ecosystem services supply and demand in urban areas, multi-services of urban green infrastructures, the socio-economic dimension of ecosystem services supply and ecosystem disservices in urban areas. Among different urban ecosystem services, the regulating service and cultural service are particularly indispensable to benefit human health. We pointed out that tradeoffs among different types of ecosystem services mostly occur between supportive service and cultural service, as well as regulating service and cultural service. In particular, we emphasized the relationship between landscape design (i.e. green infrastructure) and ecosystem services supply. Finally, we discussed current gaps to link urban ecosystem services studies to landscape design and management and pointed out several directions for future research in urban ecosystem services.

IT Service Management Architectures

DEFF Research Database (Denmark)

Tambo, Torben; Filtenborg, Jacob

2018-01-01

IT service providers tend to view their services as quasi-embedded in the client organisations infrastructure. Therefore, IT service providers lack a full picture of being an organisation with its own enterprise archicture. By systematically developing an enterprise architecture using the unifica...... the unification operating model, IT service providers can much more efficient develop relevant service catalogues with connected reporting services related to SLA's and KPI's based on ITIL and newer frameworks like SIAM....

Service Level Status

CERN Multimedia

Lopienski, S

2007-01-01

Nowadays, IT departments provide, and people use, computing services of an increasingly heterogeneous nature. There is thus a growing need for a status display that groups these different services and reports status and availability in a uniform way. The Service Level Status (SLS) system addresses these needs by providing a web-based display that dynamically shows availability, basic information and statistics about various IT services, as well as the dependencies between them.

Development of an Innovation Model Based on a Service-Oriented Product Service System (PSS

Directory of Open Access Journals (Sweden)

Seungkyum Kim

2015-10-01

Full Text Available Recently, there have been many attempts to cope with increasingly-diversified and ever-changing customer needs by combining products and services that are critical components of innovation models. Although not only manufacturers, but also service providers, try to integrate products and services, most of the previous studies on Product Service System (PSS development deal with how to effectively integrate services into products from the product-centric point of view. Services provided by manufacturers’ PSSes, such as delivery services, training services, disposal services, and so on, offer customers ancillary value, whereas products of service providers’ PSSes enrich core value by enhancing the functionality and quality of the service. Thus, designing an effective PSS development process from the service-centric point of view is an important research topic. Accordingly, the purpose of this paper is to propose a service-oriented PSS development process, which consists of four stages: (1 strategic planning; (2 idea generation and selection; (3 service design; and (4 product development. In the proposed approach, the PSS development project is initiated and led by a service provider from a service-centric point of view. From the perspective of methodology, customer needs are converted into product functions according to Quality Function Deployment (QFD, while Analytic Hierarchy Process (AHP is employed to prioritize the functions. Additionally, this paper illustrates a service-oriented PSS development that demonstrates the application of the proposed process. The proposed process and illustration are expected to serve as a foundation for research on service-oriented PSS development and as a useful guideline for service providers who are considering the development of a service-oriented PSS.

From service-oriented architecture to service-oriented enterprise

NARCIS (Netherlands)

van Sinderen, Marten J.; Cordeiro, J.; Ivanov, I.; Shishkov, Boris

2009-01-01

Service-Oriented Architecture (SOA) was originally motivated by enterprise demands for better business-technology alignment and higher flexibility and reuse. SOA evolved from an initial set of ideas and principles to Web services (WS) standards now widely accepted by industry. The next phase of SOA

Service Learning for Improvement of Customer Service Education in LIS

Science.gov (United States)

Colón-Aguirre, Mónica

2017-01-01

This work explores the ways in which academic librarians specializing in areas related to user services consider the courses they took as part of obtaining their library and information science (LIS) degree prepared them to deal with issues of customer service in their current work. Effective customer service is a central aspect of accomplishing…

Library Services Online: Introducing Library Services for Online MBA Classes

Science.gov (United States)

Slavin, Laura C.

2015-01-01

In this article, a librarian at Lincoln Memorial University creates library services for an MBA program offered entirely online that is in the early stages of development. The library services include a subject guide and 4 tutorials that will be added to the MBA online orientation. Other services include offering online office hours and…

GAIA Service Catalog: A Framework for the Construction of IT Service Catalogs

Directory of Open Access Journals (Sweden)

TACONI, L. H.

2014-12-01

Full Text Available The high amount of IT services offered to organizations for boosting and maintaining their business goals makes it difficult to determine the quantity, description and the attributes of these services. This paper presents a framework to support the construction of IT Service Catalogs. The framework consists of a diagnostic assessment questionnaire, a maturity model and a set of services that guide the organization in the construction of an IT Service Catalog.

Military service and military vocational training effects on post-service earnings

OpenAIRE

Bolin, Phil Warren

1980-01-01

Approved for public release; distribution is unlimited. The influence of military service and military vocational training on post-service earnings was analyzed using the National Longitudinal Survey of young men (14-24 years of age in 1966) . When individuals were classified by their propensity to use training neither military service nor military vocational training was a significant determinant of post-service earnings. A disaggregation of the sample IQ revealed that m...

Service Provider Revenue Dependence of Offered Number of Service Classes

Directory of Open Access Journals (Sweden)

V. S. Aćimović-Raspopović

2011-06-01

Full Text Available In this paper possible applications of responsive pricing scheme and Stackelberg game for pricing telecommunication services with service provider as a leader and users acting as followers are analyzed. We have classified users according to an elasticity criterion into inelastic, partially elastic and elastic users. Their preferences are modelled through utility functions, which describe users’ sensitivity to changes in the quality of service and price. In the proposed algorithm a bandwidth management server is responsible for performing automatic optimal bandwidth allocation to each user’s session while maximizing its expected utility and the overall service provider’s revenue. The pricing algorithm is used for congestion control and more efficient network capacity utilization. We have analyzed different scenarios of the proposed usage-based pricing algorithm. Particularly, the influence of the number of service classes on price setting in terms of service provider’s revenue and total users’ utility maximization are discussed. The model is verified through numerous simulations performed by software that we have developed for that purpose.

Remote information service access system based on a client-server-service model

Science.gov (United States)

Konrad, A.M.

1996-08-06

A local host computing system, a remote host computing system as connected by a network, and service functionalities: a human interface service functionality, a starter service functionality, and a desired utility service functionality, and a Client-Server-Service (CSS) model is imposed on each service functionality. In one embodiment, this results in nine logical components and three physical components (a local host, a remote host, and an intervening network), where two of the logical components are integrated into one Remote Object Client component, and that Remote Object Client component and the other seven logical components are deployed among the local host and remote host in a manner which eases compatibility and upgrade problems, and provides an illusion to a user that a desired utility service supported on a remote host resides locally on the user`s local host, thereby providing ease of use and minimal software maintenance for users of that remote service. 16 figs.

Technical and economic feasibility of thermal storage. Final report

Energy Technology Data Exchange (ETDEWEB)

Shelpuk, B.; Joy, P.; Crouthamel, M.

1977-06-01

The technical and economic feasibility of various thermal energy storage alternatives is determined by comparing the system performance and annualized cost which result from each storage alternative operating with the same solar collector model, the same building load model, and the same heating system and controls model. Performance and cost calculations are made on the basis of an hour-by-hour time step using actual weather bureau data for Albuquerque, N. M., and New York City for a single six-month heating season. The primary approach to comparing various storage alternatives is to allow the collector area and storage mass to vary until a minimum cost combination is achieved. In the Albuquerque location collector area of 325 ft/sup 2/, water storage mass of 12.5 lb/ft/sup 2/ of collector area, and phase change mass of 6.25 lb/ft/sup 2/ of collector area results in minimum cost systems, each of which delivers about 50% of the total building demand. The primary conclusion is that, using current costs for materials and containers, water is the cheapest storage alternative for heating applications in both Albuquerque and New York City. The cost of containing or encapsulating phase change materials, coupled with their small system performance advantage, is the main reason for this conclusion. The use of desiccant materials for thermal storage is considered to be impractical due to irreversibilities in thermal cycling.

Water Service Areas - Public Water Supplier's (PWS) Service Areas

Data.gov (United States)

NSGIC Education | GIS Inventory — Boundaries of current public water supplier's (PWS) service areas. This data set contains the present service area boundary of the water system and does not contain...

Ideas and Inspirations: Good News about Diabetes Prevention and Management in Indian Country

Medline Plus

Full Text Available ... R S T U V W X Y Z # Employee Resources Feedback Toggle navigation About IHS Agency Overview ... Health Manual Key Leaders Legislation Organizational Structure Our Employees Locations Headquarters Alaska Area Albuquerque Area Bemidji Area ...

77 FR 26785 - Implementation of Indian Reservation Roads Program and Streamlining the Federal Delivery of...

Science.gov (United States)

2012-05-07

... Highway Administration (FHWA) will also present an update on legislation involving the Indian Reservation......... 9 a.m.-4:30 p.m. June 7, 2012 Spokane, WA........ 9 a.m.-4:30 p.m. June 12, 2012 Albuquerque, NM...

Psicópatas y asesinos en serie

OpenAIRE

Rodríguez Franco, Luis; Antuña Bellerín, María de los Ángeles

2007-01-01

En este artículo, distinguimos la psicopatía de otros trastornos, como el explosivo intermitente, el disocial o el negativista desafiante, que conllevan comportamientos violentos y que se encuentran recogidos en los manuales diagnósticos al uso. Tras realizar un breve bosquejo de la evolución del término psicopatía, analizamos los problemas que se presentan entre el trastorno antisocial de la personalidad y la psicopatía para centrarnos a continuación en los llamados asesinos en serie. Si bie...

Pharos Speller: Speltoetser en Woordafbreker vir Afrikaans

Directory of Open Access Journals (Sweden)

Phillip Louw

2011-10-01

Full Text Available Van dieselfde uitgewer as Pharos Woordeboeke/Dictionaries 5 in 1 kom die Pharos Speller: Speltoetser en Woordafbreker vir Afrikaans (voortaan Pharos Speller. Ook met hierdie produk bied Pharos innoverende taalleiding vir die Afrikaanse taalgebruiker. Pharos Speller is vinniger en omvattender as enige voorganger en skakel sonder moeite met vier produkte binne Microsoft Office. Dit neem dieselfde vorm aan as die verstekspeltoetsers in verskeie tale vir Microsoft Office, en het duidelik gebaat by die samewerking tussen Pharos en Polderland Language and Speech Technology wat die leweransier van die Nederlandse verstekspeltoetser is.

Zaburzenia odżywiania – problem wciąż aktualny = Eating disorders – an ongoing problem

OpenAIRE

Rzońca, Ewa; Bień, Agnieszka; Iwanowicz-Palus, Grażyna

2016-01-01

Rzońca Ewa, Bień Agnieszka, Iwanowicz-Palus Grażyna. Zaburzenia odżywiania – problem wciąż aktualny = Eating disorders – an ongoing problem. Journal of Education, Health and Sport. 2016;6(12):267-273. eISSN 2391-8306. DOI http://dx.doi.org/10.5281/zenodo.198734 http://ojs.ukw.edu.pl/index.php/johs/article/view/4053 The journal has had 7 points in Ministry of Science and Higher Education parametric evaluation. Part B item 755 (23.12.2015). 755 Journal of Edu...

Zaburzenia odżywiania – problem wciąż aktualny = Eating disorders – an ongoing problem

OpenAIRE

Ewa Rzońca; Agnieszka Bień; Grażyna Iwanowicz-Palus

2016-01-01

Rzońca Ewa, Bień Agnieszka, Iwanowicz-Palus Grażyna. Zaburzenia odżywiania – problem wciąż aktualny = Eating disorders – an ongoing problem. Journal of Education, Health and Sport. 2016;6(12):267-273. eISSN 2391-8306. DOI http://dx.doi.org/10.5281/zenodo.198734 http://ojs.ukw.edu.pl/index.php/johs/article/view/4053         The journal has had 7 points in Ministry of Science and Higher Education parametric evaluation. Part B item 755 (23.12.2015). 755 Journal of Educa...

Erratum.

Science.gov (United States)

2016-08-01

In the editorial by Cohen et al. , the incorrect affiliation was given for two of the co-authors. The correct affiliation for Dr Smita Pattanaik and Dr Praveen Kumar is the Department of Pharmacology, Post Graduate Institute of Medical Education and Research, Chandigarh, India. The Journal apologises for this error. Reference Cohen A, Pattanaik S, Kumar P, Bies RR, de Boer A, Ferro A, et al. Organised crime against the academic peer review system. Br J Clin Pharmacol 2016; 81: 1012-7. © 2016 The British Pharmacological Society.

Determinantes del bienestar de los trabajadores con base en el modelo integrado de organización saludable- MIOS

OpenAIRE

Toro Perlaza, Nubia Alexandra

2015-01-01

Los empleados son una parte importante de los grupos de interés a los cuales la compañía debe desarrollar estrategias para fortalecer y convertirlo en una ventaja competitiva dentro de la organización. Una parte importante es procurar el bienestar de los empleados por medio de ciertos indicadores que la fortalecen y de esta manera el bienestar impacta en el desempeño de la compañía y su perdurabilidad. Partiendo del análisis de diversos estudios empíricos que integran las relaciones entre Bie...

Boundary integral equation methods in eigenvalue problems of elastodynamics and thin plates

CERN Document Server

Kitahara, M

1985-01-01

The boundary integral equation (BIE) method has been used more and more in the last 20 years for solving various engineering problems. It has important advantages over other techniques for numerical treatment of a wide class of boundary value problems and is now regarded as an indispensable tool for potential problems, electromagnetism problems, heat transfer, fluid flow, elastostatics, stress concentration and fracture problems, geomechanical problems, and steady-state and transient electrodynamics.In this book, the author gives a complete, thorough and detailed survey of the method. It pro

Knowledge Service Engineering Handbook

CERN Document Server

Kantola, Jussi

2012-01-01

Covering the emerging field of knowledge service engineering, this groundbreaking handbook outlines how to acquire and utilize knowledge in the 21st century. Drawn on the expertise of the founding faculty member of the world's first university knowledge engineering service department, this book describes what knowledge services engineering means and how it is different from service engineering and service production. Presenting multiple cultural aspects including US, Finnish, and Korean, this handbook provides engineering, systemic, industry, and consumer use viewpoints to knowledge service sy

BioServices: a common Python package to access biological Web Services programmatically.

Science.gov (United States)

Cokelaer, Thomas; Pultz, Dennis; Harder, Lea M; Serra-Musach, Jordi; Saez-Rodriguez, Julio

2013-12-15

Web interfaces provide access to numerous biological databases. Many can be accessed to in a programmatic way thanks to Web Services. Building applications that combine several of them would benefit from a single framework. BioServices is a comprehensive Python framework that provides programmatic access to major bioinformatics Web Services (e.g. KEGG, UniProt, BioModels, ChEMBLdb). Wrapping additional Web Services based either on Representational State Transfer or Simple Object Access Protocol/Web Services Description Language technologies is eased by the usage of object-oriented programming. BioServices releases and documentation are available at http://pypi.python.org/pypi/bioservices under a GPL-v3 license.

Service Orientation in Manufacturing Firms : Understanding Challenges with Service Business Logic

OpenAIRE

Löfberg, Nina

2014-01-01

Globalisation and competition from low-cost countries has pushed manufacturing firms towards offering services to remain competitive. However, increasing the service orientation of a manufacturing firm to find new ways of value (co-)creation has presented several challenges, such as the fact that services do not provide the expected revenues, and resistance from both the sales force and from customers towards services. The aim of this thesis is to understand challenges linked to increasing se...

Managing evolving services

NARCIS (Netherlands)

Papazoglou, M.; Andrikopoulos, V.; Benbernou, S.

2011-01-01

Services are subject to constant change and variation, leading to continuous redesign and improvement. However, service changes shouldn't be disruptive by requiring radical modifications or by altering the way that business is conducted. In this article, we discuss a causal model of service changes

77 FR 37078 - Product Change-Parcel Select and Parcel Return Service Negotiated Service Agreement

Science.gov (United States)

2012-06-20

... POSTAL SERVICE Product Change--Parcel Select and Parcel Return Service Negotiated Service... United States Postal Service[supreg] hereby gives notice that, pursuant to 39 U.S.C. 3642 and 3632(b)(3... Postal Service to Add Parcel Select & Parcel Return Service Contract 4 to Competitive Product List...

Ecosystem Services

Science.gov (United States)

Ecosystem goods and services are the many life-sustaining benefits we receive from nature and contribute to environmental and human health and well-being. Ecosystem-focused research will develop methods to measure ecosystem goods and services.

Optical Network as a Service for Service Function Chaining across Datacenters

DEFF Research Database (Denmark)

Mehmeri, Victor; Wang, Xi; Zhang, Qiong

2017-01-01

We present the SPN OS, a Network-as-a-Service orchestration platform for NFV/SDN integrated service provisioning across multiple datacenters over packet/optical networks. Our prototype showcases template-driven service function chaining and high-level network programming-based optical networking....

Forestry-service entrepreneurs as producers of services

International Nuclear Information System (INIS)

Koistinen, A.

1999-01-01

The concept of forestry-service enterprise used in the joint study (1997-7999) by the TTS-Institute and the Finnish Forest Research Institute (Metla) refers to enterprises and co-operatives (including forest workers operating as entrepreneurs) offering services in the fields of silviculture, basic forest improvement, planning and wood-harvesting sector. Companies practicing large-scale wood-conversion and traditional forestry-machine and road haulage contractors are not included in this approach. It can be estimated that there is a total of 450 such entrepreneurs in the country Those engaged in only a minor degree in providing forestry services are not included in the figure. The nation-wide research material was collected in the form of a mail questionnaire addressed to forestry-service entrepreneurs (n=320) in the spring of 1998. Almost all forestry-service entrepreneurs provide timber felling as a service. More than half of them do planting, cleaning of young stands, tending of young stands, and forest haulage of timber. Forestry planning is done by nearly a quarter. With the focus of operations as calculated from the enterprises turnover serving as the basis, it became apparent that the majority of entrepreneurship takes place in the form of logging. The means of transport is mostly an agricultural tractor. Most of entrepreneurs have switched to entrepreneurship only recently. Nearly a third have college level education in forestry, 39 % have switched over from their previous occupation of forest worker. Most entrepreneurs are full-time, private practitioners. Their median turnover in 1997 was FIM 180 000. Non-industrial private forest owners form the clientele for 82 % of the entrepreneurs, while local forest management associations are sources of employment for 68 % of the entrepreneurs. As to the average breakdown of the sources of their turnover 31 % is earned from jobs done for local forest management associations, 31 % comes from local forest management

Innovation in Extraterrestrial Service Systems - A Challenge for Service Science

Science.gov (United States)

Bergner, David

2010-01-01

This presentation was prepared at the invitation of Professor Yukio Ohsawa, Department of Systems Innovation, School of Engineering, The University of Tokyo, for delivery at the International Workshop on Innovating Service Systems, sponsored by the Japanese Society of Artificial Intelligence (JSAI) as part of the JSAI Internation Symposium on AI, 2010. It offers several challenges for Service Science and Service Innovation. the goal of the presentation is to stimulate thinking about how service systems viII evolve in the future, as human society advances from its terrestrial base toward a permanent presence in space. First we will consider the complexity of the International Space Station (ISS) as it is today, with particular emphasis of its research facilities, and focus on a current challenge - to maximize the utilization of ISS research facilities for the benefit of society. After briefly reviewing the basic principles of Service Science, we will discuss the potential application of Service Innovation methodology to this challenge. Then we viII consider how game-changing technologies - in particular Synthetic Biology - could accelerate the pace of sociocultural evolution and consequently, the progression of human society into space. We will use this provocative vision to advance thinking about how the emerging field of Service Science, Management, and Engineering (SSME) might help us anticipate and better handle the challenges of this inevitable evolutionary process.

New Service Status Board

CERN Multimedia

2013-01-01

On Monday 14 October, the Service Status Board for GS and IT will change. The new Status Board will be integrated with the CERN Service Portal and with the CERN Service Catalogue.   As of today, the SSB will display “Service Incidents”, “Planned Interventions” and “Service Changes”. References valid from 14 October: CERN SSB at https://cern.ch/ssb Computing SSB (previously IT SSB) at https://cern.ch/itssb   Nicole Cremel, IT and GS Service Management Support

Types of Services

NARCIS (Netherlands)

Vissers, C.A.; van Sinderen, Marten J.; Pras, Aiko

In the following, the diversity of services which a distributed system can provide is illustrated, and a main classification of services is presented. Services are described in an informal but abstract way, conforming with the current descriptions used by ISO in its OSI/RM related (draft) standards.

[Health services research for the public health service (PHS) and the public health system].

Science.gov (United States)

Hollederer, A; Wildner, M

2015-03-01

There is a great need for health services research in the public health system and in the German public health service. However, the public health service is underrepresented in health services research in Germany. This has several structural, historical and disciplinary-related reasons. The public health service is characterised by a broad range of activities, high qualification requirements and changing framework conditions. The concept of health services research is similar to that of the public health service and public health system, because it includes the principles of multidisciplinarity, multiprofessionalism and daily routine orientation. This article focuses on a specified system theory based model of health services research for the public health system and public health service. The model is based on established models of the health services research and health system research, which are further developed according to specific requirements of the public health service. It provides a theoretical foundation for health services research on the macro-, meso- and microlevels in public health service and the public health system. Prospects for public health service are seen in the development from "old public health" to "new public health" as well as in the integration of health services research and health system research. There is a significant potential for development in a better linkage between university research and public health service as is the case for the "Pettenkofer School of Public Health Munich". © Georg Thieme Verlag KG Stuttgart · New York.

Measuring Service Quality in the Information Services Environment.

Science.gov (United States)

Maddox-Swan, Ruth

1998-01-01

The purpose of this research was to identify the service factors that influence judgments of customer satisfaction in the academic library/media center. The study, conducted at Florida State University examined the relative importance of these determinants of service quality and compared these results to earlier studies conducted with customers of…

E-Services and the Codification of Informational Services

DEFF Research Database (Denmark)

Scupola, Ada; Henten, Anders; Nicolajsen, Hanne Westh

2011-01-01

The concept of e-services has gained increasing use during the past decade. There is, however, no general agreement as to the precise meaning and scope of the term. The research purpose of the present chapter is, therefore, to discuss the e-service concept, its strengths and scope, and thereby co...

Architecting Service-Oriented Systems

Science.gov (United States)

2011-08-01

Abstract Service orientation is an approach to software systems development that has become a popular way to implement distributed, loosely coupled...runtime. The later you defer binding the more flexibility service providers and service consumers have to develop their software systems independently...Enterprise Service Bus An Enterprise Service Bus (ESB) is a software pattern that can be part of a SOA infrastructure and acts as an intermediary

Service Innovations

DEFF Research Database (Denmark)

Sørensen, Lene Tolstrup; Nicolajsen, Hanne Westh

2010-01-01

This article discusses the challenges in relation to an ongoing project named converged advanced mobile media platform (CAMMP), where all the different stakeholders need to have a saying in the service development for the upcoming rich, mobile broadcasting services....

Solar Heating And Cooling Of Buildings (SHACOB): Requirements definition and impact analysis-2. Volume 3: Customer load management systems

Science.gov (United States)

Cretcher, C. K.; Rountredd, R. C.

1980-11-01

Customer Load Management Systems, using off-peak storage and control at the residences, are analyzed to determine their potential for capacity and energy savings by the electric utility. Areas broadly representative of utilities in the regions around Washington, DC and Albuquerque, NM were of interest. Near optimum tank volumes were determined for both service areas, and charging duration/off-time were identified as having the greatest influence on tank performance. The impacts on utility operations and corresponding utility/customer economics were determined in terms of delta demands used to estimate the utilities' generating capacity differences between the conventional load management, (CLM) direct solar with load management (DSLM), and electric resistive systems. Energy differences are also determined. These capacity and energy deltas are translated into changes in utility costs due to penetration of the CLM or DSLM systems into electric resistive markets in the snapshot years of 1990 and 2000.

Changed Role of Service Sector And Enhanced Service Tax Revenue An Introspection

OpenAIRE

Balachandran, Dr. V; Malini, K Hema

2013-01-01

The present paper attempts to evaluate the performance of service tax in India in terms of revenue generation, assessee base and its share in the total tax kitty of India. In addition, the relative position of the share of service sector and service tax in relation to GDP and total tax revenue of the country has also analyzed. The analysis of data reveals that service tax in India is progressing faster in terms of revenue collection, assesse base and even service tax collection per assesse an...

Finance and Management Services

Science.gov (United States)

Substance Misuse and Addiction Prevention Finance & Management Services Health Care Services Juvenile health care provider about vitamin D and the risks and benefits of supplementation. Finance and Management Services The Division of Finance and Management Services (FMS) provides financial, administrative

Mass Customization in Wireless Communication Services: Individual Service Bundles and Tariffs

NARCIS (Netherlands)

H. Chen (Hong); L-F. Pau (Louis-François)

2007-01-01

textabstractThis paper presents results on mass customization of wireless communications services and tariffs. It advocates for a user-centric view of wireless service configuration and pricing as opposed to present-day service catalog options. The focus is on design methodology and tools for such

Multiple service use: the impact of consistency in service quality for vulnerable youth.

Science.gov (United States)

Sanders, Jackie; Munford, Robyn; Liebenberg, Linda; Ungar, Michael

2014-04-01

Little is known about the way in which variations in service quality influence outcomes when youth are clients of more than one service system. This article reports on a study of 1,210 adolescents (aged 13-17 years), half were concurrent clients of two or more services and half were not involved in two or more services. Youth completed a self-report questionnaire administered by a trained interviewer. It was hypothesized that youth reporting two positive service experiences would report lower risks, higher resilience, and better outcomes than youth reporting inconsistent or two negative service experiences and that their resilience, risks, and outcomes would be similar to those of youth not involved in two or more services. MANCOVA was used to determine the relationship among service quality and resilience, risk, and outcomes with four covariates that assessed family and neighborhood environments, history of abuse and neglect, and chronic need. Results indicate that service quality had an effect on resilience, risks, and outcomes. These relationships were mediated quite strongly by the influence of the risks youth faced in their neighborhoods and to a lesser extent by the other three covariates. Of the three dependent variables, risk appeared to be the most consistently influenced by all the covariates, and it also differentiated service experience groups. Results point to the importance of services developing strategies to effectively address risks confronted by youth and also to ensure that when more than one service is involved with youth, consistency in service delivery is achieved. Copyright © 2013 Elsevier Ltd. All rights reserved.

Service quality, trust, and patient satisfaction in interpersonal-based medical service encounters.

Science.gov (United States)

Chang, Ching-Sheng; Chen, Su-Yueh; Lan, Yi-Ting

2013-01-16

Interaction between service provider and customer is the primary core of service businesses of different natures, and the influence of trust on service quality and customer satisfaction could not be ignored in interpersonal-based service encounters. However, lack of existing literature on the correlation between service quality, patient trust, and satisfaction from the prospect of interpersonal-based medical service encounters has created a research gap in previous studies. Therefore, this study attempts to bridge such a gap with an evidence-based practice study. We adopted a cross-sectional design using a questionnaire survey of outpatients in seven medical centers of Taiwan. Three hundred and fifty copies of questionnaire were distributed, and 285 valid copies were retrieved, with a valid response rate of 81.43%. The SPSS 14.0 and AMOS 14.0 (structural equation modeling) statistical software packages were used for analysis. Structural equation modeling clarifies the extent of relationships between variables as well as the chain of cause and effect. Restated, SEM results do not merely show empirical relationships between variables when defining the practical situation. For this reason, SEM was used to test the hypotheses. Perception of interpersonal-based medical service encounters positively influences service quality and patient satisfaction. Perception of service quality among patients positively influences their trust. Perception of trust among patients positively influences their satisfaction. According to the findings, as interpersonal-based medical service encounters will positively influence service quality and patient satisfaction, and the differences for patients' perceptions of the professional skill and communication attitude of personnel in interpersonal-based medical service encounters will influence patients' overall satisfaction in two ways: (A) interpersonal-based medical service encounter directly affects patient satisfaction, which represents a

Service quality, trust, and patient satisfaction in interpersonal-based medical service encounters

Science.gov (United States)

2013-01-01

Background Interaction between service provider and customer is the primary core of service businesses of different natures, and the influence of trust on service quality and customer satisfaction could not be ignored in interpersonal-based service encounters. However, lack of existing literature on the correlation between service quality, patient trust, and satisfaction from the prospect of interpersonal-based medical service encounters has created a research gap in previous studies. Therefore, this study attempts to bridge such a gap with an evidence-based practice study. Methods We adopted a cross-sectional design using a questionnaire survey of outpatients in seven medical centers of Taiwan. Three hundred and fifty copies of questionnaire were distributed, and 285 valid copies were retrieved, with a valid response rate of 81.43%. The SPSS 14.0 and AMOS 14.0 (structural equation modeling) statistical software packages were used for analysis. Structural equation modeling clarifies the extent of relationships between variables as well as the chain of cause and effect. Restated, SEM results do not merely show empirical relationships between variables when defining the practical situation. For this reason, SEM was used to test the hypotheses. Results Perception of interpersonal-based medical service encounters positively influences service quality and patient satisfaction. Perception of service quality among patients positively influences their trust. Perception of trust among patients positively influences their satisfaction. Conclusions According to the findings, as interpersonal-based medical service encounters will positively influence service quality and patient satisfaction, and the differences for patients’ perceptions of the professional skill and communication attitude of personnel in interpersonal-based medical service encounters will influence patients’ overall satisfaction in two ways: (A) interpersonal-based medical service encounter directly

Service quality, trust, and patient satisfaction in interpersonal-based medical service encounters

Directory of Open Access Journals (Sweden)

Chang Ching-Sheng

2013-01-01

Full Text Available Abstract Background Interaction between service provider and customer is the primary core of service businesses of different natures, and the influence of trust on service quality and customer satisfaction could not be ignored in interpersonal-based service encounters. However, lack of existing literature on the correlation between service quality, patient trust, and satisfaction from the prospect of interpersonal-based medical service encounters has created a research gap in previous studies. Therefore, this study attempts to bridge such a gap with an evidence-based practice study. Methods We adopted a cross-sectional design using a questionnaire survey of outpatients in seven medical centers of Taiwan. Three hundred and fifty copies of questionnaire were distributed, and 285 valid copies were retrieved, with a valid response rate of 81.43%. The SPSS 14.0 and AMOS 14.0 (structural equation modeling statistical software packages were used for analysis. Structural equation modeling clarifies the extent of relationships between variables as well as the chain of cause and effect. Restated, SEM results do not merely show empirical relationships between variables when defining the practical situation. For this reason, SEM was used to test the hypotheses. Results Perception of interpersonal-based medical service encounters positively influences service quality and patient satisfaction. Perception of service quality among patients positively influences their trust. Perception of trust among patients positively influences their satisfaction. Conclusions According to the findings, as interpersonal-based medical service encounters will positively influence service quality and patient satisfaction, and the differences for patients’ perceptions of the professional skill and communication attitude of personnel in interpersonal-based medical service encounters will influence patients’ overall satisfaction in two ways: (A interpersonal-based medical

Telephone Service

CERN Multimedia

2005-01-01

As part of the upgrade of telephone services, the CERN exchange switches will be updated on Thursday 2 June between 7.00 p.m. and midnight. Telephone services may be affected and possibly even disrupted during this operation. 

Economic viewpoints on ecosystem services

NARCIS (Netherlands)

Silvis, H.J.; Heide, van der C.M.

2013-01-01

to help determine the different values of ecosystems. Ecosystem services are usually divided into four categories: provisioning services, regulating services, cultural services and habitat services (previously denoted as supporting services). This overview highlights economic theories about

Service software engineering for innovative infrastructure for global financial services

OpenAIRE

MAAD , Soha; MCCARTHY , James B.; GARBAYA , Samir; Beynon , Meurig; Nagarajan , Rajagopal

2010-01-01

International audience; The recent financial crisis motivates our re-thinking of the engineering principles for service software and infrastructures intended to create business value in vital sectors. Existing monolithic, inwarddirected, cost insensitive and highly regulated technical and organizational infrastructures for financial services make it difficult for the domain to benefit from opportunities offered by new computing models such as cloud computing, software as a service, hardware a...

Franský kupec Samo a sásnovský zábor Arábie

Czech Academy of Sciences Publication Activity Database

Charvát, Petr

2002-01-01

Roč. 54, č. 4 (2002), s. 903-907 ISSN 0323-1267 Institutional research plan: CEZ:AV0Z9021901 Keywords : Medieval Archaeology * Near East * Commerce Subject RIV: AC - Archeology, Anthropology, Ethnology

Large Retailers’ Financial Services

OpenAIRE

Risso, Mario

2010-01-01

Over the last few years, large retailers offering financial services have considerably grown in the financial services sector. Retailers are increasing the wideness and complexity of their offer of financial services. Large retail companies provide financial services to their customers following different strategic ways. The provision of financial services in the retailers offer is implemented in several different ways related to the strategies, the structures and the degree of financial know...

[Planning by service organisation priorities. The process of preparing strategic service-organisation plans].

Science.gov (United States)

Sampietro-Colom, Laura; Costa, Dolors; Busqué, Anna; Lacasa, Carme

2008-12-01

Strategic planning designs the general setting and the strategic principles of a healthcare system, as well as the general guidelines that govern the development of a health system. Strategic service-organisation plans deal with translating healthcare policies into service policies and respond, principally, to the need for services; these give rise to problems that require a solution. They are developed in line with advances in scientific knowledge, the implementation and current characteristics of the healthcare services and the evolution in the competences of professional teams. There are five stages for their development: identification of health/service requirements; prioritisation of needs in health/services; definition of and agreement on service organisation models (care model and service portfolio); the preparation of and agreement on territorial action plans; introduction and evaluation. A conceptual framework is presented along with practical applications carried out in Catalonia.

76 FR 63351 - Senior Executive Service; Financial Management Service Performance Review Board (PRB)

Science.gov (United States)

2011-10-12

... DEPARTMENT OF THE TREASURY Senior Executive Service; Financial Management Service Performance Review Board (PRB) AGENCY: Financial Management Service, Treasury. ACTION: Notice. SUMMARY: This notice announces the appointment of members to the Financial Management Service (FMS) Performance Review Board (PRB...

77 FR 60177 - Senior Executive Service; Financial Management Service Performance Review Board (PRB)

Science.gov (United States)

2012-10-02

... DEPARTMENT OF THE TREASURY Senior Executive Service; Financial Management Service Performance Review Board (PRB) AGENCY: Financial Management Service, Treasury. ACTION: Notice. SUMMARY: This notice announces the appointment of members to the Financial Management Service (FMS) Performance Review Board (PRB...

75 FR 35289 - International Services Surveys: BE-180, Benchmark Survey of Financial Services Transactions...

Science.gov (United States)

2010-06-22

...-AA73 International Services Surveys: BE-180, Benchmark Survey of Financial Services Transactions Between U.S. Financial Services Providers and Foreign Persons AGENCY: Bureau of Economic Analysis... Survey of Financial Services Transactions between U.S. Financial Services Providers and Foreign Persons...

Focusing on customer service.

Science.gov (United States)

1996-01-01

This booklet is devoted to a consideration of how good customer service in family planning programs can generate demand for products and services, bring customers back, and reduce costs. Customer service is defined as increasing client satisfaction through continuous concern for client preferences, staff accountability to clients, and respect for the rights of clients. Issues discussed include the introduction of a customer service approach and gaining staff commitment. The experience of PROSALUD in Bolivia in recruiting appropriate staff, supervising staff, soliciting client feedback, and marketing services is offered as an example of a successful customer service approach. The key customer service functions are described as 1) establishing a welcoming atmosphere, 2) streamlining client flow, 3) personalizing client services, and 4) organizing and providing clear information to clients. The role of the manager in developing procedures is explored, and the COPE (Client-Oriented Provider-Efficient) process is presented as a good way to begin to make improvements. Techniques in staff training in customer service include brainstorming, role playing, using case studies (examples of which are provided), and engaging in practice sessions. Training also leads to the development of effective customer service attitudes, and the differences between these and organizational/staff-focused attitudes are illustrated in a chart. The use of communication skills (asking open-ended questions, helping clients express their concerns, engaging in active listening, and handling difficult situations) is considered. Good recovery skills are important when things go wrong. Gathering and using client feedback is the next topic considered. This involves identifying, recording, and discussing customer service issues as well as taking action on these issues and evaluating the results. The booklet ends by providing a sample of customer service indicators, considering the maintenance of a

Service innovation methodologies I : what can we learn from service innovation and new service development research? : report no 1 from the TIPVIS-project

OpenAIRE

Nysveen, Herbjørn; Pedersen, Per E.

2007-01-01

This report presents a review of service innovation and service development literature. The main purpose of the review is to identify normative implications for service innovation methodologies. Three separate reviews are conducted and reported; an open search review based on specific search terms of relevance to service innovation methodologies, a review of articles in four of the most influential journals on service innovation/service development, and a review focusing contri...

Services

International Nuclear Information System (INIS)

Hardeman, F.

1998-01-01

The objectives of the services section is (1) to offer complete services in health-physics measurements according to international quality standards, (2) to improve continuously these measurement techniques and to follow up international recommendations and legislation concerning the surveillance of workers, (3) to support and advise nuclear and non-nuclear industry on problems of radioactive contamination. Achievements related to gamma spectrometry, whole-body counting, beta and alpha spectrometry, dosimetry, radon measurements, calibration, instrumentation, and neutron activation analysis are described

Chemical hygiene plan

International Nuclear Information System (INIS)

1994-09-01

This plan was written to administer and monitor safety measures and chemical hygiene principles in the TAC Uranium Mill Tailing Remedial Action Project sample preparation facility in Albuquerque, New Mexico. It applies to toxic and/or hazardous materials to radioactive materials

Fremdlinge type object in a cosmic spherule from the Indian Ocean

Digital Repository Service at National Institute of Oceanography (India)

Rudraswami, N.G.; ShyamPrasad, M.

: rudra@nio.org), 2 Department of Earth and Planetary Sci- ences, University of New Mexico, Albuquerque, NM 87131, USA. Introduction: A predominant majority of ~40,000 tons per an- num flux of extraterrestrial matter [1–3] comprises of material...

Road Safety Peer Exchange for Tribal Governments : an RSPCB Peer Exchange

Science.gov (United States)

2014-12-01

This report provides a summary of the proceedings of the Road Safety Peer Exchange for Tribal : Governments held in Albuquerque, New Mexico on December 9th and 10th, 2014. The peer exchange : brought together safety practitioners from across the Unit...

Technical and economic assessment of solar hybrid repowering: conceptual design and cost estimate

Energy Technology Data Exchange (ETDEWEB)

None

1978-09-01

This volume contains the appendix to the conceptual design and cost estimate report on solar repowering the Reeves Unit No. 2 power plant in Albuquerque, New Mexico. Included are the engineering drawings and the work breakdown structure estimate report. (WHK)

76 FR 510 - National Oil and Hazardous Substances Pollution Contingency Plan; National Priorities List...

Science.gov (United States)

2011-01-05

..., Intergovernmental relations, Penalties, Reporting and recordkeeping requirements, Superfund, Water pollution control... and Hazardous Substances Pollution Contingency Plan; National Priorities List: Partial Deletion of the... Site is located in Albuquerque, Bernalillo County, New Mexico. After this deletion, this 62 acres will...

78 FR 10174 - Public Availability of General Services Administration FY 2012 Service Contract Inventory

Science.gov (United States)

2013-02-13

... GENERAL SERVICES ADMINISTRATION [Notice-MV-2013-02; Docket No. 2013-0002; Sequence 3] Public Availability of General Services Administration FY 2012 Service Contract Inventory AGENCY: General Services Administration (GSA). ACTION: Notice of Public Availability of FY 2012 Service Contract Inventories. SUMMARY: In...

75 FR 10704 - International Services Surveys: BE-180, Benchmark Survey of Financial Services Transactions...

Science.gov (United States)

2010-03-09

...] RIN 0691-AA73 International Services Surveys: BE-180, Benchmark Survey of Financial Services Transactions Between U.S. Financial Services Providers and Foreign Persons AGENCY: Bureau of Economic Analysis... BE-180, Benchmark Survey of Financial Services Transactions between U.S. Financial Services Providers...

Service quality and clinical outcomes: an example from mental health rehabilitation services in England.

Science.gov (United States)

Killaspy, Helen; Marston, Louise; Omar, Rumana Z; Green, Nicholas; Harrison, Isobel; Lean, Melanie; Holloway, Frank; Craig, Tom; Leavey, Gerard; King, Michael

2013-01-01

Current health policy assumes better quality services lead to better outcomes. To investigate the relationship between quality of mental health rehabilitation services in England, local deprivation, service user characteristics and clinical outcomes. Standardised tools were used to assess the quality of mental health rehabilitation units and service users' autonomy, quality of life, experiences of care and ratings of the therapeutic milieu. Multiple level modelling investigated relationships between service quality, service user characteristics and outcomes. A total of 52/60 (87%) National Health Service trusts participated, comprising 133 units and 739 service users. All aspects of service quality were positively associated with service users' autonomy, experiences of care and therapeutic milieu, but there was no association with quality of life. Quality of care is linked to better clinical outcomes in people with complex and longer-term mental health problems. Thus, investing in quality is likely to show real clinical gains.

OPTIMIZING PUBLIC SERVICE THROUGH E-GOV SERVICES (THE CASE OF PUBLIC SERVICE IN SOUTH JAKARTA MUNICIPALITY

Directory of Open Access Journals (Sweden)

Florentina Ratih Wulandari

2012-08-01

Full Text Available The development of information technology and public administration paradigms that emphasize services for the benefit of society has affected the strategic efforts of e-Gov in Indonesia. For that, there is a need to create qualified, competitive, effective and efficient of the public services. Indonesia’s E-Gov Policy has been applying principles of good governance and information technology to serve and interact with the community. Some local governments, including South Jakarta Municipality has been implementing e-Gov to optimize public service. e-Gov in South Jakarta Municipality is reflected on the implementation of a management information technology to improve services to the community by creating a web site, namely http://selatan.jakarta.go.id/. The information presented in South Jakarta Municipality website includes tourism, local regulations, and other information of Municipality of South Jakarta.

Design of Service Net based Correctness Verification Approach for Multimedia Conferencing Service Orchestration

Directory of Open Access Journals (Sweden)

Cheng Bo

2012-02-01

Full Text Available Multimedia conferencing is increasingly becoming a very important and popular application over Internet. Due to the complexity of asynchronous communications and handle large and dynamically concurrent processes for multimedia conferencing, which confront relevant challenge to achieve sufficient correctness guarantees, and supporting the effective verification methods for multimedia conferencing services orchestration is an extremely difficult and challenging problem. In this paper, we firstly present the Business Process Execution Language (BPEL based conferencing service orchestration, and mainly focus on the service net based correction verification approach for multimedia conferencing services orchestration, which can automatically translated the BPEL based service orchestration into a corresponding Petri net model with the Petri Net Markup Language (PNML, and also present the BPEL service net reduction rules and multimedia conferencing service orchestration correction verification algorithms. We perform the correctness analysis and verification using the service net properties as safeness, reachability and deadlocks, and also provide an automated support tool for the formal analysis and soundness verification for the multimedia conferencing services orchestration scenarios. Finally, we give the comparison and evaluations.

20 CFR 652.208 - How are core services and intensive services related to the methods of service delivery described...

Science.gov (United States)

2010-04-01

... 20 Employees' Benefits 3 2010-04-01 2010-04-01 false How are core services and intensive services related to the methods of service delivery described in § 652.207(b)(2)? 652.208 Section 652.208 Employees' Benefits EMPLOYMENT AND TRAINING ADMINISTRATION, DEPARTMENT OF LABOR ESTABLISHMENT AND...

BOWS (bioinformatics open web services) to centralize bioinformatics tools in web services.

Science.gov (United States)

Velloso, Henrique; Vialle, Ricardo A; Ortega, J Miguel

2015-06-02

Bioinformaticians face a range of difficulties to get locally-installed tools running and producing results; they would greatly benefit from a system that could centralize most of the tools, using an easy interface for input and output. Web services, due to their universal nature and widely known interface, constitute a very good option to achieve this goal. Bioinformatics open web services (BOWS) is a system based on generic web services produced to allow programmatic access to applications running on high-performance computing (HPC) clusters. BOWS intermediates the access to registered tools by providing front-end and back-end web services. Programmers can install applications in HPC clusters in any programming language and use the back-end service to check for new jobs and their parameters, and then to send the results to BOWS. Programs running in simple computers consume the BOWS front-end service to submit new processes and read results. BOWS compiles Java clients, which encapsulate the front-end web service requisitions, and automatically creates a web page that disposes the registered applications and clients. Bioinformatics open web services registered applications can be accessed from virtually any programming language through web services, or using standard java clients. The back-end can run in HPC clusters, allowing bioinformaticians to remotely run high-processing demand applications directly from their machines.

Buying business services : towards a structured service purchasing process

NARCIS (Netherlands)

Valk, van der W.; Rozemeijer, F.A.

2009-01-01

Abstract: Purpose – This paper aims to uncover the specific difficulties associated with buying services and proposes a structured purchasing process which can help organisational buyers to overcome the problems associated with services purchasing. Design/methodology/approach – The authors

Consumer Perceptions of Service Constellations : Implications for Service Innovation

NARCIS (Netherlands)

van Riel, A.C.R.; Calabretta, G.; Driessen, P.H.; Hillebrand, B.; Humphreys, A.; Krafft, M.; Beckers, S.F.M.

2013-01-01

Purpose - The purpose of this paper is to investigate how the service constellation perspective affects innovation strategies and potentially contributes to the innovation literature, proposing a research agenda. Design/methodology/approach - By analyzing the notion of a service constellation, the

Integrating complementary and alternative medicine into mainstream healthcare services: the perspectives of health service managers.

Science.gov (United States)

Singer, Judy; Adams, Jon

2014-05-22

Complementary and alternative medicine (CAM) is increasingly included within mainstream integrative healthcare (IHC) services. Health service managers are key stakeholders central to ensuring effective integrative health care services. Yet, little research has specifically investigated the role or perspective of health service managers with regards to integrative health care services under their management. In response, this paper reports findings from an exploratory study focusing exclusively on the perspectives of health service managers of integrative health care services in Australia regarding the role of CAM within their service and the health service managers rational for incorporating CAM into clinical care. Health service managers from seven services were recruited using purposive and snowball sampling. Semi-structured interviews were conducted with the health service managers. The services addressed trauma and chronic conditions and comprised: five community-based programs including drug and alcohol rehabilitation, refugee mental health and women's health; and two hospital-based specialist services. The CAM practices included in the services investigated included acupuncture, naturopathy, Western herbal medicine and massage. Findings reveal that the health service managers in this study understand CAM to enhance the holistic capacity of their service by: filling therapeutic gaps in existing healthcare practices; by treating the whole person; and by increasing healthcare choices. Health service managers also identified CAM as addressing therapeutic gaps through the provision of a mind-body approach in psychological trauma and in chronic disease management treatment. Health service managers describe the addition of CAM in their service as enabling patients who would otherwise not be able to afford CAM to gain access to these treatments thereby increasing healthcare choices. Some health service managers expressly align the notion of treating the whole person

From theoretical to actual ecosystem services: mapping beneficiaries and spatial flows in ecosystem service assessments

Directory of Open Access Journals (Sweden)

Kenneth J. Bagstad

2014-06-01

Full Text Available Ecosystem services mapping and modeling has focused more on supply than demand, until recently. Whereas the potential provision of economic benefits from ecosystems to people is often quantified through ecological production functions, the use of and demand for ecosystem services has received less attention, as have the spatial flows of services from ecosystems to people. However, new modeling approaches that map and quantify service-specific sources (ecosystem capacity to provide a service, sinks (biophysical or anthropogenic features that deplete or alter service flows, users (user locations and level of demand, and spatial flows can provide a more complete understanding of ecosystem services. Through a case study in Puget Sound, Washington State, USA, we quantify and differentiate between the theoretical or in situ provision of services, i.e., ecosystems' capacity to supply services, and their actual provision when accounting for the location of beneficiaries and the spatial connections that mediate service flows between people and ecosystems. Our analysis includes five ecosystem services: carbon sequestration and storage, riverine flood regulation, sediment regulation for reservoirs, open space proximity, and scenic viewsheds. Each ecosystem service is characterized by different beneficiary groups and means of service flow. Using the ARtificial Intelligence for Ecosystem Services (ARIES methodology we map service supply, demand, and flow, extending on simpler approaches used by past studies to map service provision and use. With the exception of the carbon sequestration service, regions that actually provided services to people, i.e., connected to beneficiaries via flow paths, amounted to 16-66% of those theoretically capable of supplying services, i.e., all ecosystems across the landscape. These results offer a more complete understanding of the spatial dynamics of ecosystem services and their effects, and may provide a sounder basis for

From theoretical to actual ecosystem services: mapping beneficiaries and spatial flows in ecosystem service assessments

Science.gov (United States)

Bagstad, Kenneth J.; Villa, Ferdinando; Batker, David; Harrison-Cox, Jennifer; Voigt, Brian; Johnson, Gary W.

2014-01-01

Ecosystem services mapping and modeling has focused more on supply than demand, until recently. Whereas the potential provision of economic benefits from ecosystems to people is often quantified through ecological production functions, the use of and demand for ecosystem services has received less attention, as have the spatial flows of services from ecosystems to people. However, new modeling approaches that map and quantify service-specific sources (ecosystem capacity to provide a service), sinks (biophysical or anthropogenic features that deplete or alter service flows), users (user locations and level of demand), and spatial flows can provide a more complete understanding of ecosystem services. Through a case study in Puget Sound, Washington State, USA, we quantify and differentiate between the theoretical or in situ provision of services, i.e., ecosystems’ capacity to supply services, and their actual provision when accounting for the location of beneficiaries and the spatial connections that mediate service flows between people and ecosystems. Our analysis includes five ecosystem services: carbon sequestration and storage, riverine flood regulation, sediment regulation for reservoirs, open space proximity, and scenic viewsheds. Each ecosystem service is characterized by different beneficiary groups and means of service flow. Using the ARtificial Intelligence for Ecosystem Services (ARIES) methodology we map service supply, demand, and flow, extending on simpler approaches used by past studies to map service provision and use. With the exception of the carbon sequestration service, regions that actually provided services to people, i.e., connected to beneficiaries via flow paths, amounted to 16-66% of those theoretically capable of supplying services, i.e., all ecosystems across the landscape. These results offer a more complete understanding of the spatial dynamics of ecosystem services and their effects, and may provide a sounder basis for economic

Menu-based service access and delivery pattern: Towards achieving equatable access to digital services

CSIR Research Space (South Africa)

Makitla, I

2014-11-01

Full Text Available . This capability is used in basic service such as Short Message Service (SMS) as well as Unstructured Supplementary Service Data (USSD). There is a need for a service access and delivery pattern that can facilitate the delivery of services using common...

Value-driven service matching

NARCIS (Netherlands)

Gordijn, Jaap; de Kinderen, Sybren; Wieringa, Roelf J.

2008-01-01

Today's economy is a service economy, and an increasing number of services is electronic, i.e. can be ordered and provisioned online. Examples include Internet access, email and Voice over IP. Just as any other kind of services, e-services often are offered in bundles, and many consumer needs

The Service Orientation and Employee’s Customer Orientation in Public Services Organizations

OpenAIRE

Andrada Iacob

2015-01-01

This paper explores the relationships between service orientation and employees’ customer orientation in public services organizations. First, we will review the relevant literature on service orientation and employee’s customer orientation. Based on this theory, the research hypothesis is formulated. The research results will be followed by conclusions, limitations and future directions. At the construct level, we found positive direct relationships between service orientation and employees’...

The Service Pledge for Breast Cancer – Improving services through patient involvement

International Nuclear Information System (INIS)

Freeman, Shauna; Kester, Ross; Greenbrook, Sally; O’Connor, Ruairi; Rawlings, Sarah

2012-01-01

A guiding principle for today’s National Health Service is for services to reflect the needs and choices of patients and carers. There is evidence that meaningful patient involvement and engagement of people in their own care supports relationships with NHS professionals, and improves the quality and experience of healthcare. This paper reviews the Service Pledge for Breast Cancer, developed by the charity Breakthrough Breast Cancer as a tried and tested route to delivering effective patient involvement and examines some implications for radiotherapy services. The Service Pledge, which has benefitted an estimated 19,000 patients across the UK, is a tool that enables healthcare professionals and patients to work in partnership to improve local breast cancer services. Based on the results of a patient survey and in depth interviews to determine to what extent standards of care are being met at each participating hospital, improvement goals are identified helping turn the patient voice into constructive action. Improvement goals resulting from the Service Pledge range from small changes that make a real difference to patients, through to much larger changes to local breast services. To date, there has been limited involvement of radiotherapy staff in the Service Pledge, yet radiographers play an important role in the treatment of breast cancer as most patients will be offered radiotherapy. However, radiotherapy services have been criticised for not being patient -centred and for not providing enough information, psychological and emotional support before, during and after treatment. It is contended that radiographers are ideally placed to address many of these concerns and engage further with patients through projects such as the Service Pledge, empowering their patients to voice what is most important to them and driving the quality improvements that emerge.

Service climate as a mediator of organizational empowerment in customer-service employees.

Science.gov (United States)

Mendoza-Sierra, Maria Isabel; Orgambídez-Ramos, Alejandro; Carrasco-González, Ana María; León-Jariego, José Carlos

2014-01-01

The aim of this study is to examine the mediating role of the service climate between organizational empowerment (i.e., dynamic structural framework, control of workplace decisions, fluidity in information sharing) and service quality (functional and relational). 428 contact employees from 46 hotels participated in the survey. Correlations demonstrated that dynamic structural framework, control decisions, and fluidity in information sharing are related to both functional and relational service quality. Regression analyses and Sobel tests revealed that service climate totally mediated the relationship between all three dimensions of organizational empowerment and relational service quality. Implications for practice and future research are discussed.

Calgary Laboratory Services

Directory of Open Access Journals (Sweden)

James R. Wright MD, PhD

2015-12-01

Full Text Available Calgary Laboratory Services provides global hospital and community laboratory services for Calgary and surrounding areas (population 1.4 million and global academic support for the University of Calgary Cumming School of Medicine. It developed rapidly after the Alberta Provincial Government implemented an austerity program to address rising health care costs and to address Alberta’s debt and deficit in 1994. Over roughly the next year, all hospital and community laboratory test funding within the province was put into a single budget, fee codes for fee-for-service test billing were closed, roughly 40% of the provincial laboratory budget was cut, and roughly 40% of the pathologists left the province of Alberta. In Calgary, in the face of these abrupt changes in the laboratory environment, private laboratories, publicly funded hospital laboratories and the medical school department precipitously and reluctantly merged in 1996. The origin of Calgary Laboratory Services was likened to an “unhappy shotgun marriage” by all parties. Although such a structure could save money by eliminating duplicated services and excess capacity and could provide excellent city-wide clinical service by increasing standardization, it was less clear whether it could provide strong academic support for a medical school. Over the past decade, iterations of the Calgary Laboratory Services model have been implemented or are being considered in other Canadian jurisdictions. This case study analyzes the evolution of Calgary Laboratory Services, provides a metric-based review of academic performance over time, and demonstrates that this model, essentially arising as an unplanned experiment, has merit within a Canadian health care context.

Facilitating mobile service provisioning in IP Multimedia Subsystem (IMS) using service oriented architecture

NARCIS (Netherlands)

Radovanovic, I.; Ray, A.; Lukkien, J.J.; Chaudron, M.R.V.; Krämer, B.J.; Lin, K.J.; Narasimhan, P.

2007-01-01

This paper presents an extension of the IMS software architecture using a service orientation, which provides flexibility of mobile service provisioning. The suggested extension facilitates composition of new mobile services in run-time based on the existing services and enables the end users to

Spatial dynamics of ecosystem service flows: a comprehensive approach to quantifying actual services

Science.gov (United States)

Bagstad, Kenneth J.; Johnson, Gary W.; Voigt, Brian; Villa, Ferdinando

2013-01-01

Recent ecosystem services research has highlighted the importance of spatial connectivity between ecosystems and their beneficiaries. Despite this need, a systematic approach to ecosystem service flow quantification has not yet emerged. In this article, we present such an approach, which we formalize as a class of agent-based models termed “Service Path Attribution Networks” (SPANs). These models, developed as part of the Artificial Intelligence for Ecosystem Services (ARIES) project, expand on ecosystem services classification terminology introduced by other authors. Conceptual elements needed to support flow modeling include a service's rivalness, its flow routing type (e.g., through hydrologic or transportation networks, lines of sight, or other approaches), and whether the benefit is supplied by an ecosystem's provision of a beneficial flow to people or by absorption of a detrimental flow before it reaches them. We describe our implementation of the SPAN framework for five ecosystem services and discuss how to generalize the approach to additional services. SPAN model outputs include maps of ecosystem service provision, use, depletion, and flows under theoretical, possible, actual, inaccessible, and blocked conditions. We highlight how these different ecosystem service flow maps could be used to support various types of decision making for conservation and resource management planning.

Determinants of customer satisfaction with professional services: A study of consultants services

DEFF Research Database (Denmark)

Sonne, Anne-Mette

1999-01-01

Although models of service quality and customer satisfaction have been well researched within the consumer goods and services area, much less attention has been paid to high involvement business-to-business service satisfaction. The objective of this study is to contribute to this stream...... of research through a survey of customers of the Norwegian Institute of Fisheries and Aquaculture. Information on which factors are the determinants of customer satisfaction is important to consultants since customer satisfaction is what the service business depends on for repeat business. In this study we...... found that customer satisfaction is mostly influenced by the perceived competence of the consultant and the technical reliability demonstrated in the project. However, the perceived service quality is also influenced by the way the customer is treated during the service production process....

Emotional Creativity (EC) among Pre-Service and In-Service Trainee Teachers

Science.gov (United States)

Singh, Gaurav; Kumar, Girijesh

2010-01-01

In the personality of a teacher, his emotional creativity is an important counterpart. In current study, researchers have carried out an investigation of emotional creativity of trainee teachers of pre-service and in-service trainee teachers. The objectives were to compare the emotional creativity of Trainee teachers of Pre-service Courses and…

Service-Oriented Security Framework for Remote Medical Services in the Internet of Things Environment

Science.gov (United States)

Lee, Jae Dong; Yoon, Tae Sik; Chung, Seung Hyun

2015-01-01

Objectives Remote medical services have been expanding globally, and this is expansion is steadily increasing. It has had many positive effects, including medical access convenience, timeliness of service, and cost reduction. The speed of research and development in remote medical technology has been gradually accelerating. Therefore, it is expected to expand to enable various high-tech information and communications technology (ICT)-based remote medical services. However, the current state lacks an appropriate security framework that can resolve security issues centered on the Internet of things (IoT) environment that will be utilized significantly in telemedicine. Methods This study developed a medical service-oriented frame work for secure remote medical services, possessing flexibility regarding new service and security elements through its service-oriented structure. First, the common architecture of remote medical services is defined. Next medical-oriented secu rity threats and requirements within the IoT environment are identified. Finally, we propose a "service-oriented security frame work for remote medical services" based on previous work and requirements for secure remote medical services in the IoT. Results The proposed framework is a secure framework based on service-oriented cases in the medical environment. A com parative analysis focusing on the security elements (confidentiality, integrity, availability, privacy) was conducted, and the analysis results demonstrate the security of the proposed framework for remote medical services with IoT. Conclusions The proposed framework is service-oriented structure. It can support dynamic security elements in accordance with demands related to new remote medical services which will be diversely generated in the IoT environment. We anticipate that it will enable secure services to be provided that can guarantee confidentiality, integrity, and availability for all, including patients, non-patients, and medical

Service-Oriented Security Framework for Remote Medical Services in the Internet of Things Environment.

Science.gov (United States)

Lee, Jae Dong; Yoon, Tae Sik; Chung, Seung Hyun; Cha, Hyo Soung

2015-10-01

Remote medical services have been expanding globally, and this is expansion is steadily increasing. It has had many positive effects, including medical access convenience, timeliness of service, and cost reduction. The speed of research and development in remote medical technology has been gradually accelerating. Therefore, it is expected to expand to enable various high-tech information and communications technology (ICT)-based remote medical services. However, the current state lacks an appropriate security framework that can resolve security issues centered on the Internet of things (IoT) environment that will be utilized significantly in telemedicine. This study developed a medical service-oriented frame work for secure remote medical services, possessing flexibility regarding new service and security elements through its service-oriented structure. First, the common architecture of remote medical services is defined. Next medical-oriented secu rity threats and requirements within the IoT environment are identified. Finally, we propose a "service-oriented security frame work for remote medical services" based on previous work and requirements for secure remote medical services in the IoT. The proposed framework is a secure framework based on service-oriented cases in the medical environment. A com parative analysis focusing on the security elements (confidentiality, integrity, availability, privacy) was conducted, and the analysis results demonstrate the security of the proposed framework for remote medical services with IoT. The proposed framework is service-oriented structure. It can support dynamic security elements in accordance with demands related to new remote medical services which will be diversely generated in the IoT environment. We anticipate that it will enable secure services to be provided that can guarantee confidentiality, integrity, and availability for all, including patients, non-patients, and medical staff.

Cleaning Services.

Science.gov (United States)

Sharpton, James L.

This curriculum guide provides cleaning services instructional materials for a ninth- and tenth-grade Coordinated Vocational Education and Training: Home and Community Services program. It includes 2 sections and 11 instructional units. Each unit of instruction consists of eight basic components: performance objectives, teacher activities,…

Using a Service Audit Project for Improving Student Learning in a Service-Marketing Course

Science.gov (United States)

Gonzalez-Padron, Tracy; Ferguson, Jeffery M.

2015-01-01

Service-marketing education provides students customer service skills sought by employers who recognize the relationship between service and profit. Students in service marketing benefit from active-learning activities with actual organizations to apply customer service frameworks taught in the course. The purpose of this paper is to describe an…

Outsourcing in State Service Activity Outsourcing in State Service Activity

OpenAIRE

Ivan Kotliarov

2012-01-01

The article gives an analysis of the problem of outsourcing in public management of the RF. It clarifies the definition of the term of public services; proposes concepts of public service and public service product; discusses the hypothesis that outsourcing really can help improve the performance of the state structures by attracting external resources.Results: the resource and contact activities are most promising for outsourcing. However, outsourcing of government activities is associated w...

76 FR 63581 - Certainty of Terms of Service Contracts and NVOCC Service Arrangements

Science.gov (United States)

2011-10-13

... Terms of Service Contracts and NVOCC Service Arrangements AGENCY: Federal Maritime Commission. ACTION... regarding certainty of terms of service contracts and non-vessel- operating common carrier service... flexibility if they decide to use long-term contracts that adjust based on a freight rate index that reflects...

78 FR 14359 - Verizon Business Networks Services, Inc., Specialist-Tech Customer Service, Philadelphia, PA...

Science.gov (United States)

2013-03-05

... Business Networks Services, Inc., Specialist-Tech Customer Service, Philadelphia, PA; Verizon Business Networks Services, Inc., Specialist-Tech Customer Service, Tampa, Florida; Amended Certification Regarding... should [[Page 14360

The Evolution of an Innovative Community-Engaged Health Navigator Program to Address Social Determinants of Health.

Science.gov (United States)

Page-Reeves, Janet; Moffett, Maurice L; Steimel, Leah; Smith, Daryl T

Health navigators and other types of community health workers (CHWs) have become recognized as essential components of quality care, and key for addressing health disparities owing to the complex health care services landscape presents almost insurmountable challenges for vulnerable individuals. Bernalillo County, New Mexico, has high rates of uninsurance, poverty, and food insecurity. The design of the Pathways to a Healthy Bernalillo County Program (BP) has evolved innovations that are unique in terms of program stability and security, expansive reach, and community capacity across six domains: sustainable public mechanism for program funding, involvement of community organizations in designing the program, expanded focus to address the broader social determinants of health with targeted outreach, an integrated, community-based implementation structure, an outcomes-based payment structure, and using an adaptive program design that actively incorporates navigators in the process. In 2008, the Pathways to a Healthy Bernalillo County Program (BP), located in the Albuquerque metropolitan area in central New Mexico, was established to provide navigation and support for the most vulnerable county residents. BP is funded through a 1% carve out of county mill levy funds. The pathways model is an outcome-based approach for health and social services coordination that uses culturally competent CHW as "navigators" trained to connect at-risk individuals to needed health and social services. One of the important innovations of the pathways approach is a shift in focus from merely providing discrete services to confirming healthy outcomes for the individual patient.

Corruption in the Civil Service: The dearth of effective service delivery

African Journals Online (AJOL)

The paper discussed the origin of the Nigerian Civil Service and the consequences of corruption that has crippled the service in the recent times. The paper was of the opinion that today's Civil Service in Nigeria is a carryover of the British imperialist administrative structure. The paper stated that the reasons for the corrupt ...

75 FR 59968 - Presumptions of Service Connection for Persian Gulf Service

Science.gov (United States)

2010-09-29

..., naval, or air service in the Southwest Asia theater of operations, or to a degree of 10 percent or more..., naval, or air service in the Southwest Asia theater of operations; or (ii) If there is affirmative..., naval, or air service in the Southwest Asia theater of operations during the Persian Gulf War. (2) The...

IT service management - key to the quality of IT service delivering

International Nuclear Information System (INIS)

Recky, M.

2004-01-01

Objective of the contribution is to introduce IT service management (ITSM) as an approach to services quality improvement provided by IT departments of enterprises. As a result of massive application of information technologies in the past, the enterprises have become increasingly dependent on processes within IT of which many are critical for the business operations. Therefore it appears to be inevitable for IT organizations to become customer-oriented. ITSM's objective is to implement standardized and measurable IT services in every enterprise, to enable accurate service cost allocation and increase accuracy of planning of IT budget and investments. This method is based on processes definition, necessary technologies implementation and restructuralisation of human resources in IT organisations. It requires a change of attitude towards IT users who become IT department customers as well as cost-balanced utilization of in-sourcing and out-sourcing etc. Hewlett-Packard is a global leader offering its consulting and integration services in the area of IT service management together with an extensive portfolio of related technologies based on HP OpenView software platform. (author)

Organizational capacity for service integration in community-based addiction health services.

Science.gov (United States)

Guerrero, Erick G; Aarons, Gregory A; Palinkas, Lawrence A

2014-04-01

We examined factors associated with readiness to coordinate mental health, public health, and HIV testing among community-based addiction health services programs. We analyzed client and program data collected in 2011 from publicly funded addiction health services treatment programs in Los Angeles County, California. We analyzed a sample of 14 379 clients nested in 104 programs by using logistic regressions examining odds of service coordination with mental health and public health providers. We conducted a separate analysis to examine the percentage of clients receiving HIV testing in each program. Motivational readiness and organizational climate for change were associated with higher odds of coordination with mental health and public health services. Programs with professional accreditation had higher odds of coordinating with mental health services, whereas programs receiving public funding and methadone and residential programs (compared with outpatient) had a higher percentage of clients receiving coordinated HIV testing. These findings provide an evidentiary base for the role of motivational readiness, organizational climate, and external regulation and funding in improving the capacity of addiction health services programs to develop integrated care.

Blueprint for Incorporating Service Learning: A Basic, Developmental, K-12 Service Learning Typology

Science.gov (United States)

Terry, Alice W.; Bohnenberger, Jann E.

2004-01-01

Citing the need for a basic, K-12 developmental framework for service learning, this article describes such a model. This model, an inclusive typology of service learning, distinguishes three levels of service learning: Community Service, Community Exploration, and Community Action. The authors correlate this typology to Piaget's cognitive…

The service dominant business model : a service focused conceptualization

NARCIS (Netherlands)

Lüftenegger, E.R.; Comuzzi, M.; Grefen, P.W.P.J.; Weisleder, C.A.

2013-01-01

Existing approaches on business model tools are constrained by the goods dominant way of doing business. Nowadays, the shift from goods based approaches towards a service dominant strategy requires novel business model tools specially focused for service business. In this report we present the

Contributions of cultural services to the ecosystem services agenda

NARCIS (Netherlands)

Daniel, T.C.; Muhar, A.; Arnberger, A.; Aznar, O.; Boyd, J.W.; Chan, K.M.A.; Costanza, R.; Elmqvist, T.; Flint, C.G.; Gobster, P.H.; Grêt-Regamey, A.; Lave, R.; Muhar, S.; Penker, M.; Ribe, R.G.; Schauppenlehner, T.; Sikor, T.; Soloviy, I.; Spierenburg, M.J.; Taczanowska, K.; Tam, J.; Dunk, A. von der

2012-01-01

Cultural ecosystem services (ES) are consistently recognized but not yet adequately defined or integrated within the ES framework. A substantial body of models, methods, and data relevant to cultural services has been developed within the social and behavioral sciences before and outside of the ES

Over-servicing

African Journals Online (AJOL)

The definition of 'over-servicing' in the Guidelines can assist in defining a meaning for ... As South Africa (SA) has no ethical guidelines for practitioners defining ... principle applies to referrals to another healthcare practitioner for a service or a procedure ... 'Underservicing' generally means failing to provide a patient with.

Coproduction of healthcare service.

Science.gov (United States)

Batalden, Maren; Batalden, Paul; Margolis, Peter; Seid, Michael; Armstrong, Gail; Opipari-Arrigan, Lisa; Hartung, Hans

2016-07-01

Efforts to ensure effective participation of patients in healthcare are called by many names-patient centredness, patient engagement, patient experience. Improvement initiatives in this domain often resemble the efforts of manufacturers to engage consumers in designing and marketing products. Services, however, are fundamentally different than products; unlike goods, services are always 'coproduced'. Failure to recognise this unique character of a service and its implications may limit our success in partnering with patients to improve health care. We trace a partial history of the coproduction concept, present a model of healthcare service coproduction and explore its application as a design principle in three healthcare service delivery innovations. We use the principle to examine the roles, relationships and aims of this interdependent work. We explore the principle's implications and challenges for health professional development, for service delivery system design and for understanding and measuring benefit in healthcare services. Published by the BMJ Publishing Group Limited. For permission to use (where not already granted under a licence) please go to http://www.bmj.com/company/products-services/rights-and-licensing/

[Marketing in health service].

Science.gov (United States)

Ameri, Cinzia; Fiorini, Fulvio

2014-01-01

The gradual emergence of marketing activities in public health demonstrates an increased interest in this discipline, despite the lack of an adequate and universally recognized theoretical model. For a correct approach to marketing techniques, it is opportune to start from the health service, meant as a service rendered. This leads to the need to analyse the salient features of the services. The former is the intangibility, or rather the ex ante difficulty of making the patient understand the true nature of the performance carried out by the health care worker. Another characteristic of all the services is the extreme importance of the regulator, which means who performs the service (in our case, the health care professional). Indeed the operator is of crucial importance in health care: being one of the key issues, he becomes a part of the service itself. Each service is different because the people who deliver it are different, furthermore there are many variables that can affect the performance. Hence it arises the difficulty in measuring the services quality as well as in establishing reference standards.

Forging New Service Paths: Institutional Approaches to Providing Research Data Management Services