WorldWideScience

Sample records for banking industry

  1. Commercial Banking Industry Survey.

    Science.gov (United States)

    Bright Horizons Children's Centers, Cambridge, MA.

    Work and family programs are becoming increasingly important in the commercial banking industry. The objective of this survey was to collect information and prepare a commercial banking industry profile on work and family programs. Fifty-nine top American commercial banks from the Fortune 500 list were invited to participate. Twenty-two…

  2. Strategic positioning in banking industry: Evidence from banking industry

    Directory of Open Access Journals (Sweden)

    Hedieh Mashoof

    2014-08-01

    Full Text Available Strategic positioning has always been a key tool for managers to analyze the position of the firm in different attributes in comparison with competitors. With regard to fierce competition in banking industry, the aim of this study is to analyze the position of Bank Melli Iran with 5 public and private rivals in 6 attributes. The sample of this study was 387 Bank Melli Iran customers. The results of this study were in 14 perceptual maps in which the positions of Bank Melli Iran attributes have been shown compared with bank’s key competitors. The results showed that Bank Melli Iran had strong position and came to the first place in attributes like price, physical equipment and location and security. Moreover, Bank Melli Iran has to improve its position in attributes with no better position.

  3. Varying Impacts of Electronic Banking on the Banking Industry

    Directory of Open Access Journals (Sweden)

    Sali Bakare

    2015-08-01

    Full Text Available The banking industry has undergone tremendous changes with the introduction of information technology (IT. Electronic banking (EB is a new paradigm in banks’ product and service delivery. Electronic banking products and services have become increasingly popular in the past three decades as the banking industry operating in a complex and competitive environment has experienced the awareness to serve its customers electronically. Online banking has become the preferred way for many Americans to conduct financial activities. This paper explores a few published articles that reported on the impacts of electronic banking on the banking industry. The articles vary in their findings. Impacts on the banking industry from the points of view of consumers and bank employees were reported. This paper examines the study of few other articles to propose that more research be conducted utilizing a different research methodology such as qualitative method to fully understand how EB impacts the banking industry and address cyber crime threats.

  4. Indian Banking Industry: Challenges And Opportunities

    Directory of Open Access Journals (Sweden)

    Dr. Krishna A. Goyal

    2012-02-01

    Full Text Available The banking industry in India has a huge canvas of history, which covers the traditional bankingpractices from the time of Britishers to the reforms period, nationalization to privatization of banksand now increasing numbers of foreign banks in India. Therefore, Banking in India has beenthrough a long journey. Banking industry in India has also achieved a new height with thechanging times. The use of technology has brought a revolution in the working style of the banks.Nevertheless, the fundamental aspects of banking i.e. trust and the confidence of the people onthe institution remain the same. The majority of the banks are still successful in keeping with theconfidence of the shareholders as well as other stakeholders. However, with the changingdynamics of banking business brings new kind of risk exposure.In this paper an attempt has been made to identify the general sentiments, challenges andopportunities for the Indian Banking Industry. This article is divided in three parts. First partincludes the introduction and general scenario of Indian banking industry. The second partdiscusses the various challenges and opportunities faced by Indian banking industry. Third partconcludes that urgent emphasis is required on the Indian banking product and marketingstrategies in order to get sustainable competitive edge over the intense competition from nationaland global banks.This article is a small seed to existing branch of knowledge in banking industry and is useful forbankers, strategist, policy makers and researchers.

  5. Customer Experience in Banking Industry

    OpenAIRE

    Michálková, Anna

    2015-01-01

    This thesis analyzes the field of Customer Experience. The goal is to apply these issues to the banking market and understand what role has the relationship between the bank and the customer due to the prosperity of the bank. The paper describes the current Czech banking market, its trends in recent years and segmentation of bank clients. One of the major changes on the Czech banking market concerns ever increasing competition between banks and increase competition for consumers. Customer Exp...

  6. Competitive Conditions In The Turkish Banking Industry

    OpenAIRE

    Ozgur Ozmen Uysal

    2001-01-01

    The objective of this paper is to investigate the competitive conditions in the Turkish banking industry on the period between 1983 and 1996 by applying a new method previously applied to the U.S. and Canadian banking industries. The Turkish banking system experienced substantial changes as a result of the deregulation in the 1980s. Most restrictions on interest rates, market entry, and exchange rates were eliminated, and the number of national private and foreign banks increased. This numeri...

  7. Indian Banking Industry: Challenges and Opportunities

    Directory of Open Access Journals (Sweden)

    Dr. Krishna A. Goyal

    2012-02-01

    Full Text Available Abstract: The banking industry in India has a huge canvas of history, which covers the traditional banking practices from the time of Britishers to the reforms period, nationalization to privatization of banks and now increasing numbers of foreign banks in India. Therefore, Banking in India has been through a long journey. Banking industry in India has also achieved a new height with the changing times. The use of technology has brought a revolution in the working style of the banks. Nevertheless, the fundamental aspects of banking i.e. trust and the confidence of the people on the institution remain the same. The majority of the banks are still successful in keeping with the confidence of the shareholders as well as other stakeholders. However, with the changing dynamics of banking business brings new kind of risk exposure. In this paper an attempt has been made to identify the general sentiments, challenges and opportunities for the Indian Banking Industry. This article is divided in three parts. First part includes the introduction and general scenario of Indian banking industry. The second part discusses the various challenges and opportunities faced by Indian banking industry. Third part concludes that urgent emphasis is required on the Indian banking product and marketing strategies in order to get sustainable competitive edge over the intense competition from national and global banks. This article is a small seed to existing branch of knowledge in banking industry and is useful for bankers, strategist, policy makers and researchers. Key words: Rural Market, Risk Management, Global Banking, Employee and Customer Retention.

  8. BANKING INDUSTRY OF INDIAAND RECENT TRENDS

    Directory of Open Access Journals (Sweden)

    Keshav Lengare

    2014-10-01

    Full Text Available This paper analyzes the trends in financing and investing activities of companies in India in the recent past. While looking at the available trends, we have also tried to give a broad outlook for these in the near future. The first part deals with the financing options available to Indian companies. In the banking field, there has been an unprecedented growth and diversification of banking industry has been so tupendous that it has no parallel in the annals of banking anywhere in the world.The banking industry has experienced a series of significant transformations in the last few decades. Among the most important of them is the change in the type of organizations that dominate the landscape. Since the eighties, banks have increased the scope and scale of their activities and several banks have become very large institutions with a presence in multiple regions of the country.' The paper examines the new trends in commercial banking.

  9. Valuation of opacity in Turkish banking industry

    OpenAIRE

    Eren, Barış Memduh

    2013-01-01

    ABSTRACT: This study investigates Turkish banking industry in terms of opacity. Opacity can be defined as a market condition where consumers have limited information about each bank’s asset portfolio and its ability to repay the debt. Recent studies proved that banking sector in general has an opaque nature and it is difficult for markets to evaluate their fair value. Such asymmetric information may lead banks to be vulnerable in times of internal and external disturbances. Turkey had experie...

  10. Industries and the bank lending effects of bank credit demand and monetary policy in Germany

    NARCIS (Netherlands)

    Raabe, K.; Arnold, I.J.M.; Kool, C.J.M.

    2006-01-01

    This paper presents evidence on the industry effects of bank lending in Germany and asks whether bank lending to single industries depends on industry-specific bank credit demand or on monetary policy as determinant of bank credit supply. To this end, we estimate individual bank lending functions fo

  11. Board Effectiveness in the European Banking Industry

    DEFF Research Database (Denmark)

    Busta, Ilduara; Hobdari, Bersant

    2015-01-01

    The existence of different optimal governance structures across industries is often cited as the reason for the lack of a significant relationship between firms' board of directors and financial performance. We provide evidence of the nature of the relationship between the size and independence of...... the board and directors and financial performance in banking by allowing for separate behaviours under different institutional settings. Using a panel dataset of listed banks in France, Germany, Italy, Spain and the UK, we show that banks with higher presence of non-executives in their boards perform...... better in Continental Europe, while the opposite is the case in the UK. Bank size though does not seem to impact bank performance....

  12. Operational Risk – Challenges for Banking Industry

    OpenAIRE

    Marija Knezevic

    2013-01-01

    Operational risk covers wide range of events that either produce no effect on financial result of the institution or can strongly harm it. Although it is present in the banking activity from its origins, industry interest increases during last decades of XX century. Basel II gave significant incentives in managing operational risk processes in banks all over the world. New, Basel III regulation imposes improvement in operational risk management indirectly, through guidelines for better manage...

  13. Job Satisfaction and Motivation in Banking Industry in Pakistan

    OpenAIRE

    Nadeem Bhatti; Anwar Ali Shah G. Syed; F. M. Shaikh

    2012-01-01

    The current research investigates the predictors of job satisfaction and motivation in banking industry of Pakistan. Data were collected from the 200 bankers of Middle and Upper management Level by using cross Sessional method, and randomly selected from 6 banks, which includes, Habib Bank Limited( HBL), Allied bank Limited (ABL), MCB Bank Limited (MCB), United Bank Limited(UBL), Bank Alfalah and Askari Bank Limited. A structural questionnaire was designed for the reliability and validity of ...

  14. Malaysia: Financial Liberalization in the Banking Industry

    OpenAIRE

    Loke, Lee Lian

    2011-01-01

    In this globalised era, financial liberalization is indeed crucial to support the functioning of the worldwide economies. As a developing country which is striving to achieve the developed nation status by year 2020, Malaysia too has liberalized the financial industry, particularly the banking sector. However, the liberalization strategy was more conservative and gradual, focusing primarily on building strong fundamentals in the industry before further liberalizing the sector. The Governor of...

  15. The Bank of England industry dataset

    OpenAIRE

    Oulton, N.; Srinivasan, S

    2003-01-01

    This paper describes the sources and methods used to construct the Bank of England industry dataset. In its current form, the dataset comprises annual data on 34 industries covering the whole economy over the period 1970-2000. The main variables are gross output, value added, capital, labour and intermediate input. Capital input is built up from the services of seven assets, of which three are ICT (computers, software and communications equipment). Each industry’s intermediate input is an agg...

  16. Intellectual capital: Evidence from banking industry

    OpenAIRE

    Somayeh Boostani; Shabnam Fotovvat; Karam Safari

    2014-01-01

    This paper investigates different components on intellectual capital including human capital, structural capital and customer capital in banking industry in city of Salmas, Iran. The study uses the questionnaire developed by Bontis (1998) [Bontis, N. (1998). Intellectual capital: an exploratory study that develops measures and models. Management Decision, 36(2), 63-76.] to measure the effects of human capital. The questionnaire consists of 42 questions and all of them are designed in Likert s...

  17. Bank profitability: Insights from the rural banking industry in Ghana

    Directory of Open Access Journals (Sweden)

    Michael Adusei

    2015-12-01

    Full Text Available This paper analyzes the profitability of 112 rural banks (special unit banks created to promote rural financial intermediation in Ghana. The results generally show that bank size, funding risk, diversification, liquidity risk, and bank stability are significant predictors of rural bank profitability. Whereas an improvement in the funding risk of a rural bank in a particular period portends a drop in its profitability in the future, an improvement in the size, diversification, liquidity risk, and stability of a rural bank signifies an improvement in the future profitability of the bank.

  18. Bank Risk and Non-Interest Income Activities in the Indonesian Banking Industry

    OpenAIRE

    Wahyu Yuwana Hidayat; Makoto Kakinaka; Hiroaki Miyamoto

    2012-01-01

    The recent trend of product diversification in the Indonesian banking industry underscores the importance of non-interest income activities. This study examines the relationship between product diversification and bank risk over the period of 2002-2008. Our analysis shows clear evidence that the effect of product diversification on bank risk depends highly on the bank's asset size. Specifically, the degree of product diversification is negatively associated with bank risk for small-sized bank...

  19. Technological and Structural Change in the European Banking Industry

    OpenAIRE

    Panapoulou, Maria

    2002-01-01

    The world banking industry is undergoing a large-scale transformation. Banking systems and financial markets, both domestic and international, have been undergoing a series of profound changes. One of the main driving forces of these worldwide changes is the introduction of innovations in new information technologies. Against these trends, industrial structure in the banking industry and banking regulation have sometimes encouraged these trends and sometimes adapted to them. The aim of this p...

  20. Credit risk assessment: Evidence from banking industry

    Directory of Open Access Journals (Sweden)

    Hassan Ghodrati

    2014-08-01

    Full Text Available Measuring different risk factors such as credit risk in banking industry has been an interesting area of studies. The artificial neural network is a nonparametric method developed to succeed for measuring credit risk and this method is applied to measure the credit risk. This research’s neural network follows back propagation paradigm, which enables it to use historical data for predicting future values with very good out of sample fitting. Macroeconomic variables including GDP, exchange rate, inflation rate, stock price index, and M2 are used to forecast credit risk for two Iranian banks; namely Saderat and Sarmayeh over the period 2007-2011. Research data are being tested for ADF and Causality Granger tests before entering the ANN to achieve the best lag structure for the research model. MSE and R values for the developed ANN in this research respectively are 86×〖10〗^(-4 and 0.9885, respectively. The results showed that ANN was able to predict banks’ credit risk with low error. Sensibility analyses which has accomplished on this research’s ANN corroborates that M2 has the highest effect on the ANN’s credit risk and should be considered as an additional leading indicator by Iran’s banking authorities. These matters confirm validation of macroeconomic notions in Iran’s credit systematic risk.

  1. Intellectual capital: Evidence from banking industry

    Directory of Open Access Journals (Sweden)

    Somayeh Boostani

    2014-09-01

    Full Text Available This paper investigates different components on intellectual capital including human capital, structural capital and customer capital in banking industry in city of Salmas, Iran. The study uses the questionnaire developed by Bontis (1998 [Bontis, N. (1998. Intellectual capital: an exploratory study that develops measures and models. Management Decision, 36(2, 63-76.] to measure the effects of human capital. The questionnaire consists of 42 questions and all of them are designed in Likert scale. Cronbach alphas for human capital, structural capital and relationship capital were calculated as 0.79, 0.76 and 0.72, respectively. The implementation of Kolmogorov-Smirnov test has indicated that the data were normally distributed. Using t-student test, the study determined that while management team did not pay enough attention on human capital, there were some statistically significant evidence that social and relationship capitals gained good attention.

  2. Banking industry's consolidation: what's a small business to do?

    OpenAIRE

    Mester, Loretta J.

    1999-01-01

    Relaxation of the rules governing where banks can expand and new technologies for providing banking services have contributed to rapid consolidation in the industry. In addition, the number of commercial banks in the United States has been shrinking, and banks have been getting larger. Should we be worried that consolidation will lead to a contraction of credit to small businesses? Read what Loretta Mester has to say on the subject in this article

  3. Information Production, Banking Industry Structure and Credit Allocation

    OpenAIRE

    Chiesa, G

    1998-01-01

    Does the removal of intra-state entry barriers increase welfare? Will all banks survive? Will it lead to a consolidation of the banking industry? The experience of credit market deregulation has not been always successful. Credit market liberalisation, via the removal of entry barriers, of limitations of activity and of markets for funding is generally recognised at the origin of banking crises like the American Savings & Loans, the Scandinavian countries’ banking crises at the end of the 80’...

  4. Challenges Facing the Polish Banking Industry: A Comparative Study with UK Banks

    Directory of Open Access Journals (Sweden)

    Catarina Figueira

    2007-03-01

    Full Text Available In 2004 Poland entered the EU. This paper investigates the performance of the Polish banking industry over the period 1999–2004, by looking specifically at its comparative efficiency in relation to one of the largest banking sectors in the EU namely, that of the UK. Based on a range of efficiency measures, the empirical results reveal a surprising degree of relative efficiency in the Polish banking industry, no doubt reflecting the substantial economic changes introduced in Poland since 1989. The findings suggest that the Polish banking sector should be able to withstand the new competitive pressures that it faces following entry into the banking sector of the EU.

  5. Bank Liquidity and Financial Performance: Evidence from Moroccan Banking Industry

    Directory of Open Access Journals (Sweden)

    El Mehdi Ferrouhi

    2014-12-01

    Full Text Available This paper aims to analyze the relationship between liquidity risk and financial performance of Moroccan banks and to define the determinants of bank’s performance in Morocco during the period 2001–2012. We first evaluate Moroccan banks’ liquidity positions through different liquidity and performance ratios then we apply a panel date regression to identify determinants of Moroccan banks performance. We use 4 bank’s performance ratios, 6 liquidity ratios and we analyze 5 specific determinants and 5 macroeconomic determinants of bank performance. Results show that Moroccan bank’s performance is mainly determined by 7 determinants: liquidity ratio, size of banks, logarithm of the total assets squared, external funding to total liabilities, share of own bank’s capital of the bank’s total assets, foreign direct investments, unemployment rate and the realization of the financial crisis variable. Banks’ performance depends positively on size of banks, on foreign direct investments and on the realization of the financial crisis and negatively on external funding to total liabilities, on share of own bank’s capital of the bank’s total assets and on unemployment rate while the dependence between bank performance and liquidity ratios and bank performance and logarithm of the total assets squared depend on the model used.

  6. Financial distress of industrial firms on the Greek banking system

    OpenAIRE

    Antoniades, Dimitris; Kouzionis, Dimitris

    1990-01-01

    Since the late 1970s, industrial activity in Greece has been deteriorating rapidly. An increasing number of industrial firms have experienced distress and failure. Because of their extensive indebtedness, the widespread distress of industrial companies has affected the soundness of Greek banks. This paper discusses the extent and causes of financial distress in Greek industry and the importance of its impact on the banking system and the country's economy. The authors outline the main goals o...

  7. The Impact of Information Technology in Nigeria's Banking Industry

    CERN Document Server

    Oluwatolani, Oluwagbemi; Philip, Achimugu

    2011-01-01

    Today, information technology (IT) has become a key element in economic development and a backbone of knowledge-based economies in terms of operations, quality delivery of services and productivity of services. Therefore, taking advantage of information technologies (IT) is an increasing challenge for developing countries. There is now growing evidence that Knowledge-driven innovation is a decisive factor in the competitiveness of nations, industries, organizations and firms. Organizations like the banking sector have benefited substantially from e-banking, which is one among the IT applications for strengthening the competitiveness. This paper presents the current trend in the application of IT in the banking industries in Nigeria and gives an insight into how quality banking has been enhanced via IT. The paper further reveals that the deployment of IT facilities in the Nigerian Banking industry has brought about fundamental changes in the content and quality of banking business in the country. This analysis...

  8. Mode of Entry and the Performance of Foreign Banks: Evidence from Turkish Banking Industry

    Directory of Open Access Journals (Sweden)

    Ahmet AKIN

    2016-05-01

    Full Text Available Emerging economies have been attracting considerable amount of foreign direct investments to the banking industry through cross-border acquisitions and new establishments. Whether mode of entry influences the performance of foreign banks is an important question. This study analyzes the impact of entry mode on the foreign bank performance in Turkey for the period before and after the global financial crisis. Profitability and relative efficiencies are used to measure the performance of banks. Then, Tobit and multivariate regressions are performed to detect the performance differentials between the bank groups. Analysis reveals that greenfield banks have superior performance over the takeover banks in terms of only profitability. Mode of entry does not have a statistically significant effect on efficiency. Besides, there are no efficiency or profitability gains for takeover banks after acquisition.

  9. Business culture and dishonesty in the banking industry.

    Science.gov (United States)

    Cohn, Alain; Fehr, Ernst; Maréchal, Michel André

    2014-12-01

    Trust in others' honesty is a key component of the long-term performance of firms, industries, and even whole countries. However, in recent years, numerous scandals involving fraud have undermined confidence in the financial industry. Contemporary commentators have attributed these scandals to the financial sector's business culture, but no scientific evidence supports this claim. Here we show that employees of a large, international bank behave, on average, honestly in a control condition. However, when their professional identity as bank employees is rendered salient, a significant proportion of them become dishonest. This effect is specific to bank employees because control experiments with employees from other industries and with students show that they do not become more dishonest when their professional identity or bank-related items are rendered salient. Our results thus suggest that the prevailing business culture in the banking industry weakens and undermines the honesty norm, implying that measures to re-establish an honest culture are very important. PMID:25409154

  10. Determinants of Dividend Policy in Kosovo Banking Industry

    OpenAIRE

    Besnik Livoreka; Arta Hoti; Erdin Maloku

    2015-01-01

    As salary to Managers and employees is dividend to Shareholders. There are several determinants influencing dividend policy on the banking Industry. A stable dividend policy gives positive signal to shareholders and can be seen as positive on the bank performance. In order to distribute dividend several factors are considered. With multivariable linear regression and the data from the “Financial Stability Report” of the Central Bank of Kosovo this paper tends to present the determinants which...

  11. Determinants of Dividend Policy in Kosovo Banking Industry

    OpenAIRE

    Besnik Livoreka; Arta Hoti; Erdin Maloku

    2015-01-01

    As salary to Managers and employees is dividend to Shareholders. There are several determinants influencing dividend policy on the banking Industry. A stable dividend policy gives positive signal to shareholders and can be seen as positive on the bank performance. In order to distribute dividend several factors are considered. With multivariable linear regression and the data from the “Financial Stability Report” of the Central Bank of Kosovo this paper tends to present the det...

  12. Accounting for Financial Instruments in the Banking Industry

    OpenAIRE

    Gebhardt, Günther; Reichardt, Rolf; Wittenbrink, Carsten

    2002-01-01

    Recent changes in accounting regulation for financial instruments (SFAS 133, IAS 39) have been heavily criticized by representatives from the banking industry. They argue for retaining a historical cost based mixed model where accounting for financial instruments depends on their designation to either trading or nontrading activities. In order to demonstrate the impact of different accounting models for financial instruments on the financial statements of banks, we develop a bank simulation m...

  13. Satisfaction Mayhem in the Danish Banking Industry

    DEFF Research Database (Denmark)

    Grünbaum, Niels Nolsøe

    2015-01-01

    Larger Danish banks score lower on customer satisfaction than minor Danish banks. The purpose of this empirical qualitative study is to enlighten this satisfaction paradox. The findings revealed that different satisfactions models are in play. More specifically, the larger banks in Denmark have...... undergone a transformation from a physical realm to a virtual realm. Hence, the personal relationship between the customer and bank employee has also changed. The customer perception of this is rather problematic. More specifically, the changes have diminished customers possibilities to form satisfaction...... judgments. Moreover, the larger banks also loose valuable insights in what the customers value. Without this knowledge a string of strategic business decisions will not be made based on ideal information. The originality of this study is examining and emphasizing coherence in satisfaction models in a buyer...

  14. Measuring brand equity in banking industry: A case study of Mellat Bank

    OpenAIRE

    Maryam Nadernezhad; Younos Vakilalroaia

    2013-01-01

    This study examines the influencing factors on brand equity in banking industry. The proposed study designs a questionnaire consists of 16 questions for measuring brand loyalty, brand awareness, brand compatibility and perceived quality in one of Iranian banks named Mellat Bank. Using a descriptive and non-experimental study, the proposed study gathers data and analyze them using t-student test. The results indicate that three components including brand loyalty, brand awareness and brand equi...

  15. Bank competition and regulatory reform: the case of the Italian banking industry

    OpenAIRE

    Paolo Angelini; Nicola Cetorelli

    1999-01-01

    The paper analyzes the evolution of competitive conditions in the Italian banking industry using firm-level balance sheet data for the period 1983-1997. Regulatory reform, large-scale consolidation, and competitive pressure from other European countries have changed substantially the banking environment, with potentially offsetting effects on the overall degree of competitiveness of the banking market. We find that competitive conditions, relatively unchanged until 1992, have improved substan...

  16. Bank-specific, industry-specific and macroeconomic determinants of bank profitability

    OpenAIRE

    Athanasoglou, Panayiotis; Brissimis, Sophocles; Delis, Matthaios

    2005-01-01

    The aim of this study is to examine the effect of bank-specific, industry-specific and macroeconomic determinants of bank profitability, using an empirical framework that incorporates the traditional Structure-Conduct-Performance (SCP) hypothesis. To account for profit persistence, we apply a GMM technique to a panel of Greek banks that covers the period 1985-2001. The estimation results show that profitability persists to a moderate extent, indicating that departures from perfectly compet...

  17. INDUSTRY WAGE SURVEY--BANKING, NOVEMBER-DECEMBER 1964.

    Science.gov (United States)

    Bureau of Labor Statistics (DOL), Washington, DC.

    THE RESULTS OF A SURVEY OF WAGES AND SUPPLEMENTARY PRACTICES IN THE BANKING INDUSTRY COVERING 27 STANDARD METROPOLITAN STATISTICAL AREAS AS OF NOVEMBER-DECEMBER 1964 ARE SUMMARIZED. BUREAU FIELD ECONOMISTS, IN PERSONAL VISITS, STUDIED 458 OF 1,286 BANKS EMPLOYING 20 OR MORE WORKERS. THE AVERAGE WEEKLY SALARIES OF WORKERS IN SELECTED NONSUPERVISORY…

  18. Bank Auditors Assessment of the Use of CD-ROM Technology in the Banking Industry.

    Science.gov (United States)

    Lightfoot, Michael W.

    A review of the research has indicated that compact disc-read only memory (CD-ROM) technology is used most often by the home consumer, with educational use next and business use following. To assess how CD-ROM technology is used in the banking industry, bank auditors were surveyed. One hundred business systems and operational auditors in downtown…

  19. Change and Its Repercussions for the Banking Industry

    Directory of Open Access Journals (Sweden)

    Adizes Ichak Kalderon

    2014-01-01

    Full Text Available Changes have always existed but their speed and frequency have become rather apparent. Changes are present in all areas of life, but here we focus on those happening in the banking industry. Banks are undergoing revolutionary changes and they must change or perish in their present form. The article explains why banks must change and what are the threats to both asset and liability sides they would face otherwise. Changes result in modifications of strategies, organizations and management. The article concludes that banks that are the most flexible and able to adapt will win the day.

  20. Banking, Mortgage and the Credit Industry in the USA

    Directory of Open Access Journals (Sweden)

    Bakare S

    2016-04-01

    Full Text Available Banks fail because of inadequate capital base, mismanagement of funds, over extension of credit, lack of regulation and control, and unfair competition from foreign banks. Banks face the problem of persistent illiquidity, unprofitable lending, and poor asset base. Although the Federal Reserve (Fed did not eliminate bank crises, it reduced the frequency. The presence of Fed to lend to illiquid banks and the capital markets in times of stress enhanced financial stability and reduced the frequency of bank crises. The financial crisis resulted in a call onto the government for increased supervision and improved regulation of the financial industry. Although there are new regulations and government intervention, a complete turnaround of the world’s economy may take a long time.

  1. Concentration and Competition in Turkish Banking Industry: The Evidence from 2000 to 2012

    Directory of Open Access Journals (Sweden)

    Serpil Kuzucu

    2015-09-01

    Full Text Available Banking industry worldwide has been transformed due to globalization, financial liberalization, technological developments, government policies, deregulation of financial services, financial crises and increase in mergers and acquisitions since 1980. With these changes, there is a trend towards decrease in the number of banks and increase in banking concentration. Increase in banking concentration might affect competition conditions in banking industry. The decrease in the number of banks and the increase in banking concentration dominate the Turkish banking industry after the banking crises in 2000 and 2001. This paper examines the relationship between concentration and competition in Turkish banking industry. I measure the size of banking concentration by concentration ratios and Herfindahl-Hirschman index with the data of commercial deposit banks in Turkey from 2000 to 2012. Competition degree is measured by using Panzar Rosse model. The results of the study suggest that there is no permanent relation between banking concentration and competition in Turkish banks.

  2. Capital adequacy of the banking industry in Indonesia

    Directory of Open Access Journals (Sweden)

    Sri Murtiyanti

    2015-10-01

    Full Text Available This study analyzes the relationship between credit risk and profitability on the capital adequacy ratio (CAR of commercial banks in Indonesia. The empirical model result shows that credit risk and profitability performance altogether significantly influence the capital adequacy ratio (CAR. Partially, the variables that significantly influence the CAR are the characteristics and complexity of the bank group. This study also suggests that the pace towards the long-term balance is, in general, less than one year. Capital ratio in the banking industry is 8%, indicating the bank has set aside to anticipate the impact of external factors as well as to comply with Bank Indonesia Regulation Number 15/12/PBI/2013.

  3. QUALITY ASSESSMENT OF BANKING INDUSTRY USING THE SERVQUAL MODEL

    OpenAIRE

    DR.RAKESH.R

    2012-01-01

    Banking industry is realizing the significance of customer-centered philosophies and is turning to quality management approaches to help managing their businesses. This paper has started with the concept of service quality and has demonstrated the model of service quality gaps. SERVQUAL as an effective approach has been studied and its role in the analysis of the difference between customer expectations and perceptions has been highlighted with support of a banking example. Outcomes ...

  4. Mergers and Acquisition in the Nigerian Banking industry

    OpenAIRE

    Ajani, Olukayode

    2007-01-01

    Merger and Acquisition has become an increasingly common reality of the organizational life (Buono and Bowditch 1989). Although a lot of articles have been written about the monetary, management efficiency, shareholders wealth maximization and strategic aspects of M&A, not so many have written on the impact on the banking industry as regards to the financial and non-financial positive effects of the synergy amongst the various banks involved in the merger. Based on the peculiarity of the merg...

  5. The practice of central banking in other industrialized countries

    OpenAIRE

    Richard W. Kopcke

    2002-01-01

    Central banks in larger industrialized countries increasingly favor market operations, the buying and selling of securities, over standing facilities, such as lending and deposit facilities, in conducting their monetary policies. In their market operations, foreign central banks most commonly trade securities issued or guaranteed by their governments and repurchase agreements that are backed by a variety of assets, including private securities and securities denominated in foreign currencies....

  6. Relationship Marketing Stage of Development in Romanian Banking Industry

    OpenAIRE

    Alina Filip; Diana Maria Vrânceanu; Bogdan Georgescu; Daniela Elena Marinescu

    2016-01-01

    The paper emphasizes the relationship marketing stage of development within the banking industry in Romania, by identifying the extent to which business objectives and marketing strategies of companies are customer oriented. In order to achieve this aim a qualitative marketing research was conducted, by applying in-depth semi-structured interviews. The target group of the research consisted of nine banking companies, selected according to the market share, while the research participants were...

  7. Network embeddedness, specialization choices and performance in investment banking industry

    OpenAIRE

    Farina, Vincenzo

    2008-01-01

    The idea that network structure and embeddedness affect firms’ competitive behavior and performance is not new both in network literature and in strategic management literature. This study recognizes that the possibility to fully exploit network opportunities is depending on firm specialization choices. By analyzing network embeddedness within the European investment banking industry, I find that banks enhance performance by having a central position in their network and that specialization r...

  8. Investment Banking and Security Market Development: Does Finance Follow Industry?

    OpenAIRE

    Bharat Narendra Anand; Alexander Galetovic P.

    2002-01-01

    Long-term relationships between business firms and investment banks are pervasive in developed security markets and there is evidence that better monitoring and information result from these relationships. Therefore, security markets should allocate resources better when an investment banking industry exists. We study the necessary conditions for the emergence of sustainable relationships and explore whether policy can foster them. We show that policy can help alleviate the costs of relations...

  9. E-banking service quality: gaps in the Qatari banking industry

    Directory of Open Access Journals (Sweden)

    Norizan M. Kassim

    2005-01-01

    Full Text Available Financial liberalization and technology revolution have allowed the developments of new and more efficient delivery and processing channels as well as more innovative products and services in banking industry. Banking institutions are facing competition not only from each other but also from non-bank financial intermediaries as well as from alternative sources of financing, such as the capital markets. Another strategic challenge facing banking institutions today is the growing and changing needs and expectations of consumers in tandem with increased education levels and growing wealth. Consumers are becoming increasingly discerning and have become more involved in their financial decisions. For this reason, they are demanding a broader range of products and services at more competitive prices through more efficient and convenient channels. This study investigates the discrepancy between customer's expectation and perception towards the e-banking services.

  10. Determinants of Customer Satisfaction of Banking Industry in Bangladesh

    Directory of Open Access Journals (Sweden)

    Mohammed Belal Uddin

    2012-12-01

    Full Text Available This study aims to investigate, through the development and operationalized constructs of service quality, service charge, perceived value, and customer satisfaction; customersatisfaction and its determinants of the banking industry in Bangladesh. An exploratory factor analysis and structural equation modeling was used to analyze data. Measurement model and structural model indicate that service quality and fair service charge both havepositive direct impact on customer satisfaction in a mass service industry (i.e., banking industry. It was further observed that they also have indirect influence on customer satisfaction through perceive value, i.e. perceived value has mediating role betweenquality, charge fairness and satisfaction. Bank managers are recommended to formulate operations and marketing strategies that focus on desires of customers to enhance level of satisfaction.

  11. Market Structure, Financial Dependence and Industrial Growth: Evidence from the Banking Industry in Emerging Asian Economies.

    Science.gov (United States)

    Khan, Habib Hussain; Ahmad, Rubi Binit; Gee, Chan Sok

    2016-01-01

    In this study, we examine the role of market structure for growth in financially dependent industries from 10 emerging Asian economies over the period of 1995-2011. Our approach departs from existing studies in that we apply four alternative measures of market structure based on structural and non-structural approaches and compare their outcomes. Results indicate that higher bank concentration may slow down the growth of financially dependent industries. Bank competition on the other hand, allows financially dependent industries to grow faster. These findings are consistent across a number of sensitivity checks such as alternative measures of financial dependence, institutional factors (including property rights, quality of accounting standards and bank ownership), and endogeneity consideration. In sum, our study suggests that financially dependent industries grow more in more competitive/less concentrated banking systems. Therefore, regulatory authorities need to be careful while pursuing a consolidation policy for banking sector in emerging Asian economies. PMID:27490847

  12. Market Structure, Financial Dependence and Industrial Growth: Evidence from the Banking Industry in Emerging Asian Economies

    Science.gov (United States)

    Khan, Habib Hussain; Ahmad, Rubi Binit; Gee, Chan Sok

    2016-01-01

    In this study, we examine the role of market structure for growth in financially dependent industries from 10 emerging Asian economies over the period of 1995–2011. Our approach departs from existing studies in that we apply four alternative measures of market structure based on structural and non-structural approaches and compare their outcomes. Results indicate that higher bank concentration may slow down the growth of financially dependent industries. Bank competition on the other hand, allows financially dependent industries to grow faster. These findings are consistent across a number of sensitivity checks such as alternative measures of financial dependence, institutional factors (including property rights, quality of accounting standards and bank ownership), and endogeneity consideration. In sum, our study suggests that financially dependent industries grow more in more competitive/less concentrated banking systems. Therefore, regulatory authorities need to be careful while pursuing a consolidation policy for banking sector in emerging Asian economies. PMID:27490847

  13. Software-Based Visual Loan Calculator For Banking Industry

    Science.gov (United States)

    Isizoh, A. N.; Anazia, A. E.; Okide, S. O. 3; Onyeyili, T. I.; Okwaraoka, C. A. P.

    2012-03-01

    industry is very necessary in modern day banking system using many design techniques for security reasons. This paper thus presents the software-based design and implementation of a Visual Loan calculator for banking industry using Visual Basic .Net (VB.Net). The fundamental approach to this is to develop a Graphical User Interface (GUI) using VB.Net operating tools, and then developing a working program which calculates the interest of any loan obtained. The VB.Net programming was done, implemented and the software proved satisfactory.

  14. A study to investigate the reasons for bank frauds and the implementation of preventive security controls in Indian banking industry

    OpenAIRE

    Khanna, A.; B Arora

    2009-01-01

    This paper examines the issue of frauds from the perspective of banking industry. The study seeks to evaluate the various causes that are responsible for banks frauds. It aims to examine the extent to which bank employees follow the various fraud prevention measures including the ones prescribed by Reserve Bank of India. It aims to give an insight on the perception of bank employees towards preventive mechanism and their awareness towards various frauds. The study signifies the importance of ...

  15. Competition and Risk-taking in Banking Industry

    Directory of Open Access Journals (Sweden)

    Rostislav Staněk

    2012-01-01

    Full Text Available The aim of the paper is to investigate the relationship between competition and risk-taking in the banking industry. The paper provides a general theoretical model that incorporates the charter value models and models with contracting problems. In particular, the model contains a moral hazard problem and it enables investments into the risk-free asset. Competition on the loan side of the market is modeled as spatial competition. The model predicts that the relationship between competition and the probability of bank failure is non-monotonic and U shaped. The prediction of the model is verified by the empirical analysis conducted using the data from Czech banking sector. The HerfindahlHirschman index is used as a measurement of competition and the Z-score is used as measurement of the probability of bank failure.

  16. The impact of electronic banking on profitability and market share: Evidence from banking industry

    Directory of Open Access Journals (Sweden)

    Mohammad Khodaei Valahzaghard

    2014-12-01

    Full Text Available This paper presents an empirical investigation to study the effects of electronic banking devices such as automated telling machines (ATM, Point of sales (POS and Pin Pad on profitability and market share in Iranian banking industry. The population of this study considers the information of 16 banks, five governmental and eleven private, over the period 2007-2012. Using two regression techniques, the study has detected that while Pin Pad may influence on return of assets positively, ATM and POS may not have any meaningful impact on profitability. Moreover, in our survey, none of technological facilities had a meaningful impact on market share but there was a positive and meaningful relationship between bank size and market share.

  17. Investment Appraisal Process in the Banking & Finance Industry

    NARCIS (Netherlands)

    M.M. Akalu; J.R. Turner (Rodney)

    2002-01-01

    textabstractWe have studied how the banking and finance industry performs investment appraisal, measures subsequent follow-up and designates project success or failure. Furthermore, the authors looked into the extent of use of the new generation value management models. The result shows that firms a

  18. P.C. disposal decisions: a banking industry case study

    Science.gov (United States)

    Shah, Sejal P.; Sarkis, Joseph

    2002-02-01

    The service industry and the manufacturing industry are interlinked in a supply chain situation. Part of the effectiveness of some manufacturing industry environmental performance based on remanufacturing and recycling is dependent on service industry decisions. In the information technology arena, personal computers (PCs) are the hard equipment of the service industry. The end-of-life decisions made by the service industry, and in this case the banking industry will have implications for the amount of systems within the waste or reverse logistics stream for manufacturers. Looking at some of the issues (and presenting a model for evaluation) related to decision making concerning end-of-life disposition for PCs is something this paper investigates. The analytical hierarchy process (AHP) is applied in this circumstance. The development of the model, its application, and results, provide the basis for much of the discussion in this paper.

  19. Ranking influencing factors on relative efficiency of banking industry

    Directory of Open Access Journals (Sweden)

    Hadi Hematian

    2013-07-01

    Full Text Available Measuring the relative efficiency of banking industry has been one of the most interesting areas of research for the past few years. There are literally various techniques for measuring the relative performance of similar units such as banks including data envelopment analysis and stochastic frontier analysis. This paper presents an empirical investigation to measure the relative performance of some Iranian banks located in province of Alborz, Iran for two consecutive fiscal years of 2009 and 2010. The proposed study implements stochastic frontier analysis to measure the performance of these banks based on two set of criteria. In the first model, total loans devoted are considered as output and employees, total customersҠinvestment, total fixed assets as well as no-interest deposits are considered as inputs of the model. For the second model, special banksҠcharacteristics such as total economic value of branch, the ratio of fixed assets to total assets, educational backgrounds of employees as well as the level of automation in the system are considered as input parameters of the systems. The results indicate that most bank perform relatively well according to their efficiencies.

  20. Relationship Marketing Stage of Development in Romanian Banking Industry

    Directory of Open Access Journals (Sweden)

    Alina Filip

    2016-02-01

    Full Text Available The paper emphasizes the relationship marketing stage of development within the banking industry in Romania, by identifying the extent to which business objectives and marketing strategies of companies are customer oriented. In order to achieve this aim a qualitative marketing research was conducted, by applying in-depth semi-structured interviews. The target group of the research consisted of nine banking companies, selected according to the market share, while the research participants were employees responsible for marketing, sales and customer relationship management activities. Due to respondents’ expertise, during the interviews could be applied mixed research methods in the process of data collection and subsequently, in data analysis. According to research objectives and results, although there is an increase in the importance of customer orientation within banking policies, the integration of relationship marketing optics at the institutional management level is facing a number of deficiencies, especially with regard to the concerns about employees’ satisfaction and loyalty or to the development of relationships with other stakeholders. The degree of satisfaction with the adoption of customer relationship management technology is relatively high among banks, being appreciated mainly those banking performance achieved in terms of retention rate, cross-selling and customer satisfaction. Most banks use the gross customer retention index as the main indicator of customer portfolio stability, although retention objectives tend to be set differently depending on customer value. Internal marketing strategies are developed around staff training processes, while performance evaluation criteria are rather specific to a transactional marketing approach. Results of the research provide clues on the relationship marketing processes and activities that need to be improved, in order to strengthen the current customer base and the competitive

  1. Gender and Racial Differentials in the Nigerian Banking Industry

    Directory of Open Access Journals (Sweden)

    Akindele Richard Iyiola

    2011-09-01

    Full Text Available The prime focus of this study is to evaluate gender cultures in the Nigerian Banking Industry. The objective of thestudy is to identify gender cultural indices as to determine their impacts on employee’s performance. Majorfindings of this research work include (1 it was revealed that gender cultures hinder performance of employees (atthe .05; and (2 Banks prefer to employ young ladies to married women. These young ladies were employed ontemporary basis and are laid off when they cannot meet their targets. Based on the findings, it was recommendedthat banks should guide, monitor and discourage gender cultures from growing. Abilities should be rewardedirrespective of sex. Conducive working atmosphere should also be created. It was concluded that gender cultureshave negative impact on performance.

  2. Determinants of Dividend Policy in Kosovo Banking Industry

    Directory of Open Access Journals (Sweden)

    Besnik Livoreka

    2015-08-01

    Full Text Available As salary to Managers and employees is dividend to Shareholders. There are several determinants influencing dividend policy on the banking Industry. A stable dividend policy gives positive signal to shareholders and can be seen as positive on the bank performance. In order to distribute dividend several factors are considered. With multivariable linear regression and the data from the “Financial Stability Report” of the Central Bank of Kosovo this paper tends to present the determinants which indicate the decision on following a certain policy. Results received from this paper is tended to inform the reader on understanding the role of determinants on dividend distribution as well as new researchers on having an additional opinion related to their future research.

  3. Knowledge management and organizational innovativeness in Iranian banking industry

    Directory of Open Access Journals (Sweden)

    Maryam Bidmeshgipour

    2012-12-01

    Full Text Available Knowledge management has changed its nature from theoretical concept to an instrument that assists innovativeness. The originality of this study lies in its purpose to explore issues of knowledge management and its relation to the innovativeness of organizations. The study focuses on three selected Iranian banks (in public and private sector, an industry and a setting that has received less attention by researches so far. This paper studies the effectiveness of managers’ mindset in leading or misleading the organizations to achieve organizational innovativeness through KM. Based on a questionnaire survey, the authors argue that applying knowledge management makes it simpler to achieve the innovativeness in organizations. What we found significant in this study is that employees, provided with appropriate training and mentoring opportunities to generate novel ideas, would create new services in banking. The mindset of bank managers about their human resources absorbs diversity of opinions and provides equal opportunity for all employees to present ideas.

  4. Industry Wage Surveys: Banking and Life Insurance, December 1976. Part I--Banking. Part II--Life Insurance. Bulletin 1988.

    Science.gov (United States)

    Barsky, Carl

    This report presents the results of a survey conducted by the Bureau of Labor Statistics to determine wages and related benefits in (1) the banking industry and (2) for employees in home offices and regional head offices of life insurance carriers. Part 1 discusses banking industry characteristics and presents data for tellers and selected…

  5. Relationship between Pre and Post Merger and Acquisition Banking Industry Performance in Nigeria

    OpenAIRE

    Christian U. Amu; Ezeji Emmanuel Chigbu

    2015-01-01

    The objective of this paper is to analyse the relationship between the pre and post merger and acquisition performance of banking industry in Nigeria. Aggregate banking data ranging from 1981 to 2013 were analysed for evidence of correlation between the pre-merger banking performance and post-merger banking performance in Nigeria. The results obtained from the descriptive analysis of the pre and post merger and acquisition periods shows that the banking industry performance is significantly b...

  6. Concentration in the banking industry and economic growth

    OpenAIRE

    Deidda, Luca Gabriele; Fattouh, Bassam

    2002-01-01

    We present an OLG endogenous growth model in which a reduction in the level of concentration in the banking industry exterts two opposite effects on economic growth. On the one hand, it induces economies of specialisation which enhances intermediation efficiency and thereby eco- nomic growth. On the other hand, it results in duplication of fixed costs which is detrimental for efficiency and growth. The trade off between the two opposing effects is ambiguous and can vary along with the dynamic...

  7. Determinants of Customer Satisfaction of Banking Industry in Bangladesh

    OpenAIRE

    Mohammed Belal Uddin; Bilkis Akhter

    2012-01-01

    This study aims to investigate, through the development and operationalized constructs of service quality, service charge, perceived value, and customer satisfaction; customersatisfaction and its determinants of the banking industry in Bangladesh. An exploratory factor analysis and structural equation modeling was used to analyze data. Measurement model and structural model indicate that service quality and fair service charge both havepositive direct impact on customer satisfaction in a mass...

  8. Measuring Customer Relationships: The Case of the Retail Banking Industry

    OpenAIRE

    Venky Nagar; Rajan, Madhav V.

    2005-01-01

    Arguing that GAAP is ill suited for estimating the future profitability of intangibles, the accounting literature (e.g., Kaplan and Norton 1996, Lev 2001) has recently proposed alternative measurement models. These models view intangibles as composed of a set of fundamental business activities and use multiple financial and nonfinancial metrics causally interlinked to profits to represent this view. Using a unique and proprietary cross-sectional data set of the retail banking industry, we pro...

  9. Investment Appraisal Process in the Banking & Finance Industry

    OpenAIRE

    Akalu, M.M.; Turner, Rodney

    2002-01-01

    textabstractWe have studied how the banking and finance industry performs investment appraisal, measures subsequent follow-up and designates project success or failure. Furthermore, the authors looked into the extent of use of the new generation value management models. The result shows that firms are not using the same measurement scale in all stages of a project. Moreover, there is a tendency to shift from traditional appraisal methods to the new generation value management models.

  10. Measurement of cost efficiency in the European banking industry

    Directory of Open Access Journals (Sweden)

    Branka Tuškan

    2016-04-01

    Full Text Available In this paper we analysed and compared efficiency results in the banking industry using two different approaches: financial indicators and the Data Envelopment Analysis (DEA methodology. In the indicator-based approach, we used chosen accounting ratios (Return on Assets - ROA, Return on Equity – ROE and Cost to Income Ratio - CIR and the descriptive statistics methodology to conduct analysis. In the case of DEA, a nonparametric linear programming methodology approach, expenses as input data and income as output data are used for measuring efficiency using the CCR DEA model, BCC DEA model and window analysis DEA technique. The objective of this research is ascertain whether a correlation exists between the results of the different ways of measuring efficiency. In that sense, the main purpose of this research is to draw a more precise conclusion about the efficiency of the banking industry, as tested for the period 2008–2012 on a sample of 28 European banking systems. The main difference in the obtained results is a lag of values of average accounting ratios in comparison to the results of the DEA methodology. Such a finding suggests that the DEA methodology can be useful in detecting early signs of inadequate business strategies, which can lead to the slowdown of business activity or poorer efficiency results. This can be especially important in times of an unstable financial or macroeconomic environment, as it can assist in detecting early signs of a crisis. In general, the results of both approaches suggest that banking systems in post-transition countries have a higher cost efficiency. Such systems continue to be dominantly financed through long-term deposits and are also exposed to a specific risk. They do business in a specific competitive, financial and macroeconomic environment that significantly influences the prices of financial services (i.e. higher margins, and as a consequence, leads to potentially higher banking sector earnings.

  11. QUALITY ASSESSMENT OF BANKING INDUSTRY USING THE SERVQUAL MODEL

    Directory of Open Access Journals (Sweden)

    DR.RAKESH.R

    2012-03-01

    Full Text Available Banking industry is realizing the significance of customer-centered philosophies and is turning to quality management approaches to help managing their businesses. This paper has started with the concept of service quality and has demonstrated the model of service quality gaps. SERVQUAL as an effective approach has been studied and its role in the analysis of the difference between customer expectations and perceptions has been highlighted with support of a banking example. Outcomes of the study outline the fact that although SERQUAL could close one of the important service quality gaps associated with external customer services, it could be extended to close other major gaps and therefore, it could be developed in order to be applied for internal customers, i.e. employees and service providers.

  12. NCIF annual development banking conference: The CDFI banking industry – raising the bar for mission and profit

    OpenAIRE

    Saurabh Narain; Joe Ferrari

    2012-01-01

    The National Community Investment Fund (NCIF) held its Annual Development Banking Conference on November 2 and 3, 2011, at the Federal Reserve Bank of Chicago. The conference brought together 160 CEOs, investors, regulators, and other stakeholders from the Community Development Financial Institution (CDFI) banking industry to share knowledge and discuss issues around the theme of “Mission and Profit: Raising the Bar.” There were seven panels over two days that centered on topics addressing ho...

  13. Risk Contagion in Chinese Banking Industry: A Transfer Entropy-Based Analysis

    OpenAIRE

    Jianping Li; Changzhi Liang; Xiaoqian Zhu; Xiaolei Sun; Dengsheng Wu

    2013-01-01

    What is the impact of a bank failure on the whole banking industry? To resolve this issue, the paper develops a transfer entropy-based method to determine the interbank exposure matrix between banks. This method constructs the interbank market structure by calculating the transfer entropy matrix using bank stock price sequences. This paper also evaluates the stability of Chinese banking system by simulating the risk contagion process. This paper contributes to the literature on interbank cont...

  14. Achieving Payoffs from an Industry Cloud Ecosystem at BankID

    DEFF Research Database (Denmark)

    Eaton, Ben; Hallingby, Hanne Kristine; Nesse, Per-Jonny;

    2014-01-01

    BankID is an industry cloud owned by Norwegian banks. It provides electronic identity, authentication and electronic signing capabilities for banking, merchant and government services. More than 60% of the population uses BankID services. As the broader ecosystem around BankID evolved, challenges......—arising from tensions between different parts of the ecosystem—had to be resolved. The four lessons learned from the BankID case will help others to build an industry cloud and establish a healthy ecosystem to service a broad user base....

  15. Customers’ adoption of electronic banking: An investigation on the commercial banking industry in Zimbabwe.

    OpenAIRE

    Makosana, Musa

    2014-01-01

    The advent of electronic banking offers banking firms a new frontier of opportunities and challenges. This study investigates how social factors, awareness, consumer perceptions and attitudes towards electronic banking influence the adoption of electronic banking in Zimbabwe. In Zimbabwe little is known and understood about the emergence of electronic banking, this is because electronic banking is new, and so consumer acceptance and use of electronic banking is still limited. This study has r...

  16. Assessing the performance of the Latin American and Caribbean banking industry: Are domestic and foreign banks so different?

    Directory of Open Access Journals (Sweden)

    Francisco Javier Sáez-Fernández

    2015-12-01

    Full Text Available This paper studies the relative performance of domestic and foreign banks in the Latin American and Caribbean banking industry. Data Envelopment Analysis is used to compute technical efficiency scores for the years 2001 and 2013. Our main contribution is twofold. On the one hand, we assess performance at the level of the management of specific production factors. On the other hand, we distinguish program efficiency from managerial efficiency, which allows us to evaluate whether the differences in technical efficiency between national and foreign banks are due to the use of different technologies (program efficiency or, conversely, differences in the managerial capacities of managers in both categories of banks (managerial efficiency. The results show that foreign banks are more efficient than domestic ones, and provide evidence that the greater efficiency of foreign banks is mostly due to the superior technology they use.

  17. A study to investigate the reasons for bank frauds and the implementation of preventive security controls in Indian banking industry

    Directory of Open Access Journals (Sweden)

    Khanna, A.

    2009-01-01

    Full Text Available This paper examines the issue of frauds from the perspective of banking industry. The study seeks to evaluate the various causes that are responsible for banks frauds. It aims to examine the extent to which bank employees follow the various fraud prevention measures including the ones prescribed by Reserve Bank of India. It aims to give an insight on the perception of bank employees towards preventive mechanism and their awareness towards various frauds. The study signifies the importance of training in prevention of bank frauds. A strong system of internal control and good employment practices prevent frauds and mitigate losses. The research reveals that implementation of various internal control mechanisms are not up to the mark. The results indicate that lack of training, overburdened staff, competition, low compliance level (the degree to which procedures and prudential practices framed by Reserve bank of India to prevent frauds are followed are the main reasons for bank frauds. The banks should take the rising graph of bank frauds seriously and need to ensure that there is no laxity in internal control mechanism.

  18. FINANCIAL STRENGTH AS AN INDICATOR FOR MEASURING BANK COMPETITIVENESS: AN EMPIRICAL EVIDENCE FROM INDIAN BANKING INDUSTRY

    OpenAIRE

    Priya PONRAJ; Gurusamy RAJENDRAN

    2012-01-01

    Liberalization and globalization has led Indian banking companies to focus on quality of service, speed and cost to face severe competition. The paper measures the bank competitiveness among the select Indian commercial banks in terms of financial strength. A bank is said to be competitive if it is financially strong. Financial strength of the bank is measured in terms of financial ratios viz. efficiency ratio, profitability ratio, capital adequacy ratio, income-expenditure ratio, deposits an...

  19. Spillover Effects of International Strategic Alliance in Banking Industry of China: Perspectives from Chinese Firms

    OpenAIRE

    Hou, Yuxuan

    2014-01-01

    This research examines the spillover effects of international strategic alliances in China’s banking industry for Chinese domestic banks. Through adopting spillover effects theory in explaining the positive and negative effects leaking from foreign investors in international strategic alliances, the study enables us to compare the internal and external effects depending on different factors, as Chinese state owned national banks and local banks as well as the country of origin. All of the ana...

  20. Modularization of Crowdfunding Services : Designing Disruptive Innovations in the Banking Industry

    OpenAIRE

    Haas, Philipp; Blohm, Ivo; Peters, Christoph; Leimeister, Jan Marco

    2015-01-01

    Crowdfunding represents a disruptive innovation in the banking industry by enabling the exploitation of market segments. Incumbents struggle to utilize this new phenomenon as crowdfunding is based on modules that have not been considered relevant for banking so far. Nevertheless, crowdfunding services are not entirely new compared to traditional banking. We argue that the modular design enables a bank to utilize crowdfunding. Thus, we started an action research project in order to investigate...

  1. The relationship between liquidity risk and credit risk in Islamic banking industry of Iran

    OpenAIRE

    Hashem Nikomaram; Mehdi Taghavi; Somayeh Khalili Diman

    2013-01-01

    An integrated risk management is a process, which enables banks to measure and manage all risks, simultaneously. The recent turbulent chaos on banking industry has increase the relative importance of risk management, more than before. This paper investigates the relationship between credit risk and liquidity risk among Iranian banks. The proposed study includes all private and governmental banks as population over the period 2005-2012. The results Pearson correlation has disclosed a positive ...

  2. Banking Market Structure, Financial Dependence and Growth: International Evidence from Industry Data

    OpenAIRE

    Nicola Cetorelli; Michele Gambera

    1999-01-01

    This paper explores the empirical relevance of banking market structure on growth. There is substantial evidence of a positive relationship between the level of development of the banking sector of an economy and its long-run output growth. Little is known, however, about the role played by the market structure of the banking sector on the dynamics of capital accumulation. This paper provides evidence that bank concentration promotes the growth of those industrial sectors that are more in nee...

  3. Efficiency Determinants and Dynamic Efficiency Changes in Latin American Banking Industries

    OpenAIRE

    M Kabir Hassan; Benito Sanchez

    2007-01-01

    This paper investigates the dynamic and the determinants of banking industry efficiency in Latin America. Allocative, technical, pure technical and scale efficiencies are calculated and analyzed in each country. We find that Latin American bank managers have been using resources efficiently, but they are not choosing an optimal input/output. Additionally, we find that traditional banking performance measures are positively correlated with efficiencies while variables that measure banking and ...

  4. A study on social capital in banking industry: A case study of Ghavamin bank

    Directory of Open Access Journals (Sweden)

    Majid Nazari

    2013-04-01

    Full Text Available Social capital plays an important role on developing business units especially in banking industry. The proposed study of this paper performs an empirical investigation on the role of social capital on one of newly established private banks in Iran called Ghavamin. The proposed study designs a questionnaire for measuring the level of social capital in terms of cognitive capital, relational capital and structural capital and distributes it among 30 out 67 employees of one their branches in city of Qom, Iran. The questionnaire has been designed in 5 Likert scale format and three hypotheses of the survey have been examined. There are 61 questions associated with the proposed study, where 19 questions are associated with social capital, 22 questions are related to cognitive capital and 20 questions are devoted to structural capital. Cronbach alphas have been calculated as 0.7807 for structural capital, 0.8669 for cognitive capital and 0.8459 for relational capital. The results statistical test indicate that none of social components was in satisfactory level and the organization must endeavor to establish a better infrastructure in terms of social capital.

  5. THE SCHUMPETERIAN STRUCTURAL ADJUSTMENT OF THE BANKING INDUSTRY: A POST FINANCIAL CRISIS ANALYSIS

    OpenAIRE

    JARUNEE WONGLIMPIYARAT; RACHANEE TRIPIPATKUL

    2005-01-01

    This paper discusses the economic growth and technological change of the Thai banking industry in relation to a post financial crisis, based on Schumpeter's economic development theory. It is argued that the structural changes of the Thai banking industry reflect Schumpeter's gales of creative destruction. The circumstance in which Thailand has to let the ailing banks and financial institutions go bankrupt and renew the process of growth through mergers and acquisitions represents an adjustme...

  6. Cross-strait Financial Cooperation Brings New Chances for Banking Industry

    Institute of Scientific and Technical Information of China (English)

    Tony Phoo

    2010-01-01

    @@ China mainland and Taiwan signed a Memorandum of Understanding on banking industry supervision and cooperation recently It has great values to Taiwan banking industry which is annoyed by thin profits for long Taiwan-capitalized banks will have rights to carry out more financial services in Greater China Region Meanwhile, it is helpful to boost Taiwan towards the middle-term target of growing into regional trade and financial center

  7. Impact of Personalization, Trust and Customer Satisfaction in the Banking Industry of Malaysia

    OpenAIRE

    Amirreza Forozia; Masoud Farhoodnea

    2012-01-01

    The aim of this research is to study the impact of some factors on customer loyalty in banking industry. Data was collected through a survey from customers in Cyberjaya of Malaysia. Multiple Regression analysis is applied to understand the correlation of the collected data and test the research hypotheses. The results illustrate that personalization, trust and customer satisfaction are vital factors affecting customer loyalty in banking industry. Therefore, the banking sector should build str...

  8. PERFORMANCE EVALUATION FOR THE BANKING INDUSTRY IN TAIWAN BASED ON TOTAL QUALITY MANAGEMENT

    OpenAIRE

    Jui-Kuei Chen; I-Shuo Chen

    2009-01-01

    This study explores critical factors for quality improvement in the Taiwanese banking industry. The study examines eight measurement dimensions. In addition, a hierarchical framework for the Taiwanese banking industry is constructed based on the eight dimensions and various sub-factors. Fuzzy Analytic Network Process (FANP) is utilized to analyze the opinions collected from a sample of experts in Taiwanese banks. The results of this study are that the top five crucial quality factors for the ...

  9. Relationship between Customer Relation Management Performance and E-Banking Adoption: A Look at Malaysian Banking Industry

    OpenAIRE

    Samsudin Wahab; Nor Azila Mohd Noor; Juhary Ali; Kamaruzaman Jusoff

    2009-01-01

    This study seeks to identify the relationship between CRM performance and e-banking adoption. CRM performance isthe process of value creation which results into the customer behavior intention (retain, repurchase, positive word of mouth), customer satisfaction and loyalty towards the product/brand. Despite of the popular practice of CRM in various industries, and particularly in banking, there is still lack of empirical studies, investigating to what extent the CRM performance influences on e...

  10. Promoting Good Corporate Governance Principles in the Banking Industry: Exploration of the Role of the Banking Supervisor

    OpenAIRE

    Javed, Afshan Genevieve

    2006-01-01

    In this paper I explore the topic of corporate governance applied to the banking industry and within it, the role of the Banking Supervisor. The topic of corporate governance has been gaining popularity since the 1990s as a necessary objective for all listed companies. Furthermore, this topic has been of great prominence and public interest because of the lack of sound corporate governance practices in some major companies across the world have showed- most of these corporate scandals of rece...

  11. Bank Loan Loss Provisions Behaviour: An Empirical Analysis of Hong Kong’s Banking Industry 2006-2012

    OpenAIRE

    Kwok, Ka Po

    2014-01-01

    This paper investigates loan loss provisioning behaviour in Hong Kong’s banking industry from 2006 to 2012, covering pre and post global financial crisis periods, to identify the changes in the banking system. It considers the business cycle, income smoothing, risk management, control variables of size and market concentration and examines whether including X-efficiency affects loan loss provision behaviour. It is found that there is pro-cyclical behaviour in loan loss provision, and this i...

  12. Corporate Governance and Performance in TRNC Banking Industry

    OpenAIRE

    Sakallı, Hidayet İzber

    2012-01-01

    Master of Science in Banking and Finance. Thesis (M.S.)--Eastern Mediterranean University, Faculty of Business and Economics, Dept. of Banking and Finance, 2012. Supervisor: Assoc. Prof. Dr. Eralp Bektaş.

  13. Market Structure and Risk Taking in the Banking Industry

    OpenAIRE

    Shy, Oz; Stenbacka, Rune

    1998-01-01

    This study demonstrates that the common view, whereby an increase in competition leads banks to increased risk taking, fails to hold in an environment where consumers can choose in which bank to make a deposit based on their knowledge of the riskiness incorporated in the banks' outstanding loan portfolios. We show that, in the absence of deposit insurance, competition between differentiated banks will increase the returns from diversification. We offer a welfare analysis establishing that int...

  14. Current Credit Risk Management Practices in Chinese Banking Industry

    OpenAIRE

    Zheng, Hao

    2008-01-01

    ABSTRACT Bank loans can be characterized as the engine of the Chinese economy as the economy is almost financed by bank loans. As a result, Credit risk management in Chinese banks is not only the issue to those banks, but it is also essential to the stability of the whole economy. Inadequate credit risk management practices can create an unforeseeable disaster to China in the future, especially with a significant increase in credit expansion. In the last decade, the government has tried ha...

  15. THE ROLE OF DEVELOPMENT BANKING IN PROMOTING INDUSTRIALIZATION IN TURKEY

    OpenAIRE

    Hüseyin ÖZTÜRK; Derya GULTEKIN-KARAKAS; Hisarciklilar, Mehtap

    2010-01-01

    Development banks are influential institutions in financing development. Since their establishment back in the 19th century, development banks have played a leading role in supporting development in many countries. Despite the liberalization process of the 1980s and 1990s, development banks have continued to play an active role in financing development in the case of many countries. In the Turkish case, the performance of development banking in supporting development has varied over time. How...

  16. New Workers in the Banking Industry: A Minority Report.

    Science.gov (United States)

    Corwin, R. David

    To investigate the effects of the employment policies and practices of New York City banks upon minority employment, six banks were selected on the basis of their higher than average minority group employment. Nearly 200 interviews were conducted with bank personnel, including policy formulators, policy executors, and lower level personnel. These…

  17. Market Discipline and Bank Charter Value: The Case of Two Safe Banking Industries

    OpenAIRE

    Haq, Mamiza; Tarazi, Amine; Avkiran, Necmi; Fonceca, Ana Rosa

    2013-01-01

    This paper analyses the relationship between market discipline and bank charter value using a panel dataset of publicly-listed domestic banks in Australia and Canada over the 1995-2011 periods, with particular focus on the 2007/2008 global financial crisis (GFC). Overall, our results show a positive relationship between market discipline and bank charter value, although this has reduced in the post-GFC period. Furthermore, our findings reveal that in the presence of market discipline, bank ca...

  18. Wetland mitigation banking for the oil and gas industry: Assessment, conclusions, and recommendations

    Energy Technology Data Exchange (ETDEWEB)

    Wilkey, P.L.; Sundell, R.C.; Bailey, K.A.; Hayes, D.C.

    1994-01-01

    Wetland mitigation banks are already in existence in the United States, and the number is increasing. To date, most of these banks have been created and operated for mitigation of impacts arising from highway or commercial development and have not been associated with the oil and gas industry. Argonne National Laboratory evaluated the positive and negative aspects of wetland mitigation banking for the oil and gas industry by examining banks already created for other uses by federal, state, and private entities. Specific issues addressed in this study include (1) the economic, ecological, and technical effectiveness of existing banks; (2) the changing nature of local, state, and federal jurisdiction; and (3) the unique regulatory and jurisdictional problems affecting bank developments associated with the oil and gas industry.

  19. Relationship between Pre and Post Merger and Acquisition Banking Industry Performance in Nigeria

    Directory of Open Access Journals (Sweden)

    Christian U. Amu

    2015-09-01

    Full Text Available The objective of this paper is to analyse the relationship between the pre and post merger and acquisition performance of banking industry in Nigeria. Aggregate banking data ranging from 1981 to 2013 were analysed for evidence of correlation between the pre-merger banking performance and post-merger banking performance in Nigeria. The results obtained from the descriptive analysis of the pre and post merger and acquisition periods shows that the banking industry performance is significantly better after the merger than before the merger. Furthermore, the Pearson correlation coefficients show that absence of relationship between the pre and post merger period. Overall, the results show that there is significant difference in the performance of Nigerian banking industry in the pre merger and post merger and acquisition periods.

  20. The Impact of Financial Innovation on Interest Rate Spread in the Tunisian Banking Industry

    Directory of Open Access Journals (Sweden)

    Abir Mabrouk

    2016-06-01

    Full Text Available This study aims at determining the effects of financial innovation on bank performance. Specifically, we examine the effects of financial innovation on interest rate spread in the Tunisian banking industry over the 1987-2010 period. The results indicate that, contrary toour expectations, in Tunisia, the financial innovation process significantly affects spread pricing policy. We found that adoption of unconventional products, source of commissions, allows banks to offer lower spread rates, while the first mover’s initiatives in process innovation increase spread rates. On the other hand, banks practicing lower spread rates are encouraged to be the first adopters of banking services and to first develop their own risk assessment system to cover their credit risk by building up provisions. Moreover, high spread rates do not encourage the bank to be the first mover in banking services but rather to imitate their adoption. High spread practice makes banks more willing to install a retailing apparatus and automated teller machines.

  1. The relationship between liquidity risk and credit risk in Islamic banking industry of Iran

    Directory of Open Access Journals (Sweden)

    Hashem Nikomaram

    2013-04-01

    Full Text Available An integrated risk management is a process, which enables banks to measure and manage all risks, simultaneously. The recent turbulent chaos on banking industry has increase the relative importance of risk management, more than before. This paper investigates the relationship between credit risk and liquidity risk among Iranian banks. The proposed study includes all private and governmental banks as population over the period 2005-2012. The results Pearson correlation has disclosed a positive and meaningful relationship between credit and liquidity risks. Bank size also impacts on two mentioned risk factors but we there seems to be no relationship between financial chaos and type of ownership with risk factors.

  2. Investigating the effects of issuance of bank debt guarantee on profitability of banking industry

    Directory of Open Access Journals (Sweden)

    Reza Pirayesh

    2014-02-01

    Full Text Available This paper presents an empirical investigation to study the relationship between bank debt guarantee and profitability, increase in banks resources and customer retention. The proposed study has been implemented in one of Iranian banks located in city of Zanjan, Iran over the period of 10 years. The study has used Pearson correlation test to examine three hypotheses of the survey. The results indicate that there were positive and meaningful relationship between bank debt guarantee and profitability (r = 0.863, P-value = 0.001, a positive relationship between bank debt guarantee and bank resources (r = 0.708 with P-value = 0.015 and there was a positive and meaningful relationship between bank debt guarantee and customer retention (r = 0.252 with P-value = 0.001.

  3. Service Recovery Paradox In Indian Banking Industry: An Empirical Investigation

    Directory of Open Access Journals (Sweden)

    Arunesh Garg

    2013-10-01

    Full Text Available The present study examines existence of service recovery paradox in Indian banking industry. The study is taken up in the tri-city of Chandigarh, Panchkula and Mohali. The respondents are catego- rized into failure and no-failure groups on the basis of their service experience. Failure group consti- tutes those respondents who have experienced service recovery, and has been further divided into five sub-groups ranging from service recovery++ (service recovery better than expected to service recovery- - (service recovery worse than expected. Service recovery paradox is examined by com- paring service recovery++ group with no-failure group. The study shows evidence for existence of service recovery paradox in relation to satisfaction. It has been concluded that for service recovery paradox to exist, recovery effort has to be exceptionally good and much better than expectation level of the customer. The study suggests that service managers should take service failure as an opportunity to appease customers by providing a much better than expected recovery experience. However, organizations should not plan to create service failure situations because if they falter on imparting the recovery, customer satisfaction may be influenced negatively.

  4. E-banking Complexities and the Perpetual Effect on Customer Satisfaction in Rwandan Commercial Banking Industry: Gender as a Moderating Factor

    OpenAIRE

    Machogu AM; Okiko L

    2015-01-01

    The marvelous kinds of innovation in technology and hard line blend of it with information technology has made a paradigm shift in the banking industry. Transformation from traditional, bricks-and-mortar banking to E-banking has been momentous. The major innovation in technology have been a major force in the radical transformation that has led to the geographical, legal and industrial barriers and has led to the creation of new products and services more so in the banking industry. E-banking...

  5. Strategic regulation of a multi-national banking industry

    OpenAIRE

    Dalen, Dag Morten; Olsen, Trond E.

    2002-01-01

    This paper focuses on the consequences of cross-border banking and entry of multi-national bank (MNB) subsidiaries for banking supervision and regulation. When a MNB expands internationally with subsidiaries, the MNB operates under the legislation of several countries - both the home country and the host countries. Although these countries have agreed upon minimum standards and supervisory principles, such as in the EU directives or the Basle Accords, substantial degrees of freedom are still ...

  6. Risk Reporting: An Analysis of the German Banking Industry

    OpenAIRE

    Oorschot, Laura

    2010-01-01

    textabstractExecutive summary The recent financial crisis resulted in an increased attention on the risks of banks and their financial instruments. This article discusses the outcomes of a study on the quantity and quality of market, credit, and liquidity risk disclosures and the relationship 1) between the quantity and quality of disclosures, 2) between disclosures and bank size, 3) disclosures and bank profitability, and 4) disclosures and time. The 2005-2008 annual reports of a sample of G...

  7. Corporate culture and shareholder value in banking industry

    OpenAIRE

    Carretta, Alessandro; Farina, Vincenzo; Fiordelisi, Franco; Schwizer, Paola

    2006-01-01

    This paper analyses the casual relationship between corporate culture and shareholder value using a sample of large banks in the French, German, Italian and U.K. banking systems over the 2000 to 2003 period. Firstly, we measure shareholder value using an Economic Value Added estimated through a procedure tailored to account for banking peculiarities. Secondly, we measure corporate culture using language as its particular artifact and developing a cultural survey based on the application of a ...

  8. Technological progress and the geographic expansion of the banking industry

    OpenAIRE

    Berger, Allen N.; Robert DeYoung

    2002-01-01

    We test some predictions about the effects of technological progress on geographic expansion using data on banks in U.S. multibank holding companies over 1985-1998. Specifically, we test whether over time (a) parental control over affiliate banks has increased, and (b) the agency costs associated with distance from the parent have decreased. The data suggest that banking organizations exercise significant control over affiliates that has been increasing over time, and that the agency costs as...

  9. Prospects and Challenges of Technological Innovation in Banking Industry of North East India

    Directory of Open Access Journals (Sweden)

    Kamaleswar Boro

    2015-12-01

    Full Text Available The objective of this paper is to study the prospects and challenges of technological innovations of banks like ATMS, credits cards, debit cards, internet banking, mobile-banking, ECS, RTGS and Mobile Wallet in North East India. The increasing internet penetration and mobile subscribers in rural as well as urban areas have created a huge opportunity for banking institutions to look beyond traditional form of brick and mortar branch banking. The North East India comprising of 8 states is an important jurisdiction for study agreeing the fact that the region has been neglected and cut from the rest of mainland India due to political, geographical, cultural and socio economic differences. This paper aims to broaden studies related to technological innovation within banking industry in the North East India. Indepth interview was conducted with 50 bank respondents regarding issues, prospects and challenges of technological innovation within banks. Views received in line with research objectives were analyzed and group together through simple frequency table and percentage. The results showed that most customers availing technological mediums for banking purpose are young customers and ATM is the most basic form of technological medium which consumers are highly aware and using it, against comparison with other technological mediums such as credit cards, PC banking, mobile banking, internet banking, NEFT, RTGS and Mobile Wallets.

  10. Do Family-Owned Banks Perform Better? A Study of Malaysian Banking Industry

    OpenAIRE

    Tze San Ong; Shih Sze Gan

    2013-01-01

    It has been discussed that whether family ownership perform better or less perform than non-family ownership that might create or destroy agency costs among the managers and shareholders. This paper is to investigate the financial performance of family and non-family owned banks in Malaysia from year 2001 to 2010. This study compares the financial performance of family and non-family owned banks that operate under central bank of Malaysia, (BNM) and are listed on Bursa Malaysia. Multiple regr...

  11. Operational Risk Management in the UK Banking Industry: The Enlightenment for Chinese Banks

    OpenAIRE

    Zhao, Chenjing

    2009-01-01

    Operational risk is the oldest kind of risk facing by banks, and it emerges in almost every aspect of the business environment. As financial scandals have appeared regularly, operational risk has been receiving increasingly significant media attention in recent years. This dissertation is written to identify the meaning of operational risk management and focus on the operational risk management situations in the UK banking sector by studying on four major British banks. Besides, Chinese banki...

  12. The Sources of Efficiency of the Nigerian Banking Industry: A Two- Stage Approach

    Directory of Open Access Journals (Sweden)

    Frances Obafemi

    2013-11-01

    Full Text Available The paper employed a two-stage Data Envelopment Analysis (DEA approach to examine the sources oftechnical efficiency in the Nigerian banking sub-sector. Using a cross sectionof commercial and merchant banks, the study showed that the Nigerian bankingindustry was not efficient both in the pre-and-post-liberalization era. Thestudy further revealed that market share was the strongest determinant oftechnical efficiency in the Nigerian banking Industry. Thus, appropriatemacroeconomic policy, institutional development and structural reforms mustaccompany financial liberalization to create the stable environment requiredfor it to succeed. Hence, the present bank consolidation and reforms by theCentral Bank of Nigeria, which started with Soludo and continued with Sanusi,are considered necessary, especially in the areas of e banking and reorganizingthe management of banks.

  13. The Sources of Efficiency of the Nigerian Banking Industry: A Two- Stage Approach

    OpenAIRE

    Frances Obafemi; Olumide S Ayodele; Friday S Ebong

    2013-01-01

    The paper employed a two-stage Data Envelopment Analysis (DEA) approach to examine the sources oftechnical efficiency in the Nigerian banking sub-sector. Using a cross sectionof commercial and merchant banks, the study showed that the Nigerian bankingindustry was not efficient both in the pre-and-post-liberalization era. Thestudy further revealed that market share was the strongest determinant oftechnical efficiency in the Nigerian banking Industry. Thus, appropriatemacroeconomic policy, inst...

  14. EVALUATING CUSTOMER-PERCEIVED SERVICE QUALITY AND CUSTOMER SATISFACTION IN THE NIGERIAN BANKING INDUSTRY

    OpenAIRE

    Dr. Moguluwa Shed Chinwuba; Ode Egene

    2013-01-01

    Keeping in view the significance of customer perceived quality in todays competitive banking environment, the study was designed to evaluate customer-perceived service quality and customer satisfaction in the Nigerian banking industry. This research focused on the measurement of customer satisfaction through delivery of service quality in the banking sector in Nigeria. A quantitative research was used to study the relationship between service quality dimensions and customer satisfaction. Find...

  15. Interlocking directorates in the banking and financial industry: The Italian way

    OpenAIRE

    Ghezzi Federico

    2012-01-01

    This article examines a recent provision prohibiting interlocking directorates between companies operating in the Italian banking, financial and insurance industry. The new provision prohibits a director, statutory auditor or management official of a bank, insurance or financial company from simultaneously serving as a director, statutory auditor or management official of an unaffiliated bank, financial or insurance company or holding company. In light of the main findings of the antitrust li...

  16. A Qualitative Analysis Into The Strategic Priorities of The Indonesian Bank Industry

    Directory of Open Access Journals (Sweden)

    Siti Ridloah

    2016-04-01

    Full Text Available This research paper investigates present day strategic priorities employed by large (foreign exchange banks in Indonesian banking industry. The research used ‘idea networking’ of the mission statements of banks as the means to identifying a handful of priorities. The population comprised commercial banks in Indonesia. Foreign exchange banks in Indonesia were chosen as a sample of this study .The study was conducted in 2014. The research method utilized in this study is qualitative clustering through idea networking. In this method, the idea statements were extracted and linked to each other to produce diagrams resulting in clusters of statements that were generalized into priorities. The finding from this study is that Indonesian banks have six main priorities of “service excellence”, “prudent corporate governance”, “innovative”, “customer segmentation focus”, “professionalism” and “social responsibility”. This, undoubtedly, provides some insight into the potential threats to the Indonesian bank industry as well as an agenda for change.Penelitian ini mengkaji mengenai prioritas strategik pada bank-bank besar (valuta asing dalam industri perbankan Indonesia. Penelitian ini menggunakan ‘idea networking’ dari pernyataan misi bank sebagai sarana untuk mengidentifikasi beberapa prioritas. Populasi terdiri atas bank komersial di Indonesia. Bank valuta asing di Indonesia dipilih sebagai sampel penelitian ini. Penelitian ini dilakukan pada tahun 2014. Metode penelitian yang digunakan dalam penelitian ini adalah qualitative clustering melalui ‘ide networking’. Dalam metode ini, pernyataan ide diekstraksi dan dihubungkan satu sama lain untuk menghasilkan diagram yang menghasilkan kelompok pernyataan yang digeneralisasikan ke dalam prioritas. Temuan dari studi ini adalah bahwa perbankan Indonesia memiliki enam prioritas utama “pelayanan prima”, “tata kelola perusahaan yang bijaksana”, “inovatif”,

  17. Life-cycle dynamics in industrial sectors: the role of banking market structure

    OpenAIRE

    Nicola Cetorelli

    2003-01-01

    This paper analyzes the role of bank competition on the life-cycle dynamics of non-financial industries. Using multi-dimensional data sets, which contain information on job creation and destruction for establishments in U.S. manufacturing sectors operating in different geographical regions and over time, I find evidence that bank competition accelerates the expansion of start-ups and helps them to thrive while young. Once these establishments are mature, however, less competitive banking mark...

  18. Strategic Application of Information and Communication Technology for Effective Service Delivery in Banking Industry

    OpenAIRE

    Adeosun, O.O; T.H. Adeosun; I.A. Adetunde

    2009-01-01

    Problem statement: This study deals with strategic application of information and communication technology for effective service delivery in banking industry. Approach: This study emphasized on the advantages and disadvantages in using digital ICTs in banking activities for effective service delivery. Results: Solving complex problems in banking requires the expertise knowledge of several individuals scattered all over remote areas of the world, resulting in work groups. Conclusion: This rese...

  19. Ownership, Multiple Blockholders and Performance: A study of the Indonesian Banking Industry

    OpenAIRE

    Chalid, Dony Abdul

    2012-01-01

    The objective of this study is to provide empirical evidence on how ownership structure and owner’s identity affect performance, in the banking industry by using a panel of Indonesia banks over the period 2000–2009. Firstly, we analysed the impact of the presence of multiple blockholders on bank ownership structure and performance. Building on multiple agency and principal-principal theories, we investigated whether the presence and shares dispersion across blockholders with different identit...

  20. Market Structure, Efficiency and Profitability: An Empirical Study on the Chinese Banking Industry 2007-2012

    OpenAIRE

    Che, Chang

    2014-01-01

    Since the economic reform was initiated in 1978, the Chinese banking sector has undergone significant changes, especially after the entry to the WTO in 2001 and shock by the global financial crisis in 2008. With the purpose of examining whether the recent Chinese banking sector is effective as well as suggesting future policy directions, this study investigates market structure, efficiency and profitability in the Chinese banking industry over 2007-2012. I firstly estimate X-efficien...

  1. Altman Model and Bankruptcy Profile of Islamic Banking Industry: A Comparative Analysis on Financial Performance

    OpenAIRE

    Amin Jan; Maran Marimuthu

    2015-01-01

    The purpose of this paper is to examine the bankruptcy profile of Islamic banking industry and perform a comparative analysis of their financial characteristics with regards to bankruptcy. This paper applied Altman model on top five Islamic banking countries by global Islamic-banking assets with the objective to examine their bankruptcy profile, while ANOVA Post Hoc Scheffe test is applied to perform a comparative analysis on their financial characteristics relating to bankruptcy. From the se...

  2. Five Measures Promote Opening-Up of Banking Industry

    Institute of Scientific and Technical Information of China (English)

    2004-01-01

    Liu Mingkang, Chairman of China Banking Regulatory Commission(CBRC),stated in a press conference held in last December by the News Office of the State Council, that China Banking Regulatory Commission would successively implement five important measures and continuously guided by the principle of steadily promoting the opening-up of

  3. Altman Model and Bankruptcy Profile of Islamic Banking Industry: A Comparative Analysis on Financial Performance

    Directory of Open Access Journals (Sweden)

    Amin Jan

    2015-06-01

    Full Text Available The purpose of this paper is to examine the bankruptcy profile of Islamic banking industry and perform a comparative analysis of their financial characteristics with regards to bankruptcy. This paper applied Altman model on top five Islamic banking countries by global Islamic-banking assets with the objective to examine their bankruptcy profile, while ANOVA Post Hoc Scheffe test is applied to perform a comparative analysis on their financial characteristics relating to bankruptcy. From the selected sample the Saudi Arabian Islamic banks are found less bankrupt and moreover, two Saudi Arabian Islamic banks reserved the top two spots in z-score bankruptcy ranking list. However, Malaysian Islamic banks are found more bankrupt as they entitled the bottom four positions on z-score bankruptcy profile list. On performance indicators like liquidity, profitability and insolvency with regards to bankruptcy the Islamic banks from top five Islamic banking countries has a significant relationship. However, the relationship on productivity with regards to bankruptcy among the top five Islamic banking countries is found insignificant. The analysis here is viable for drawing the attention of researchers and practitioners of Islamic banking industry towards the overall deterioration in compound annual growth rate and the identified bankruptcy rate along with comparative financial performance on bankruptcy.

  4. Competency Documentation Desired by Employers in Banks and Residential Construction Industries.

    Science.gov (United States)

    Frazier, Don; Chester, James

    A study was conducted to determine the type of documentation of students' skills desired by employers in the banking and residential carpentry industries. Data were collected by interviews with employers of random samples of banking institutions (thirty-one) and residential carpentry firms (thirty-five) in Oklahoma. Results of the study led to the…

  5. Higher Education's Effectiveness in Preparing Students for Professional Practice: Perspectives from the Aerospace and Banking Industries.

    Science.gov (United States)

    Hansen, Ronald E.

    The congruence of expectations of industrial managers concerning the preparation of college graduates and what university professional schools are attempting to provide was explored. The focus was the aerospace and banking industries. Interviews were conducted with 24 senior executives from 13 corporations to determine what industry requires of…

  6. A mathematical model for facility location in banking industry

    Directory of Open Access Journals (Sweden)

    Amir Ehsani

    2014-09-01

    Full Text Available This paper presents an empirical investigation to determine the efficient locations of bank branch as well as automated banking machine. The study develops a mathematical model to minimize the cost of facility establishment subject to some constraints, which are associated with the population, accessibility of facilities, etc. All input parameters are considered in terms of triangular fuzzy numbers and using some methods, they numbers are converted into crisp values. The method has been applied for four cities in province of Seman, Iran and using WinQSB, the efficient locations of the facilities for a private bank named Samen have been determined.

  7. Strategic Application of Information and Communication Technology for Effective Service Delivery in Banking Industry

    Directory of Open Access Journals (Sweden)

    O. O. Adeosun

    2009-01-01

    Full Text Available Problem statement: This study deals with strategic application of information and communication technology for effective service delivery in banking industry. Approach: This study emphasized on the advantages and disadvantages in using digital ICTs in banking activities for effective service delivery. Results: Solving complex problems in banking requires the expertise knowledge of several individuals scattered all over remote areas of the world, resulting in work groups. Conclusion: This research considered the problem of providing dependable, high performance and consistent banking services with little or no service interruption.

  8. Banking industry consolidation and market structure: impact of the financial crisis and recession

    OpenAIRE

    David C. Wheelock

    2011-01-01

    The number of U.S. commercial banks and savings institutions declined by 12 percent between December 31, 2006, and December 31, 2010, continuing a consolidation trend begun in the mid-1980s. Banking industry consolidation has been marked by sharply higher shares of deposits held by the largest banks—the 10 largest banks now hold nearly 50 percent of total U.S. deposits. How­ever, antitrust policy is predicated on the assumption that banking markets are local in nature, and enforcement has foc...

  9. Perceptions of knowledge management and intellectual capital in the banking industry

    OpenAIRE

    Curado, Carla

    2008-01-01

    The purpose of this article is to capture the perceptions of knowledge management and intellectual capital in the banking industry. The reason for developing such a study is that little research as clearly addressed both subjects at the same time. After verifying that knowledge management and intellectual capital are identified as different concepts in the banking industry, the final aim of the author is to identify the relevancy and perceived value of such organizational variables in the ...

  10. The effect of customer relationship management on customer loyalty: Evidence from banking industry

    OpenAIRE

    Hadi Hajiyan; Ali Akbar Aminbeidokhti; Hadi Hemmatian

    2015-01-01

    Measuring customer satisfaction in banking industry plays essential role for increasing market share and profitability. In this paper, we present an empirical investigation to measure the effect of customer relationship management (CRM) on customer loyalty in Iranian banking industry. The study aims to understand whether implementation of a good CRM could increase the quality of services. The study designs a questionnaire in Likert scale and distributes it among 65 selected customers who do t...

  11. An appropriate leadership model for the banking industry / Hubinger A.J.

    OpenAIRE

    Hubinger, Adriaan Johannes

    2011-01-01

    This study aims to measure the managerial skills of managers working in the banking industry. To do so, the newly developed managerial skills measuring instrument of Thekiso (2011) was used by to determine skills for managerial competence in the banking industry. The seven managerial skills that are covered in the questionnaire are: Self awareness skills; Self directed career planning; Integrative skills; Planning and controlling skills; Organizing skills; Leading skills; an...

  12. Standardization of information systems development processes and banking industry adaptations

    CERN Document Server

    Tanrikulu, Zuhal

    2011-01-01

    This paper examines the current system development processes of three major Turkish banks in terms of compliance to internationally accepted system development and software engineering standards to determine the common process problems of banks. After an in-depth investigation into system development and software engineering standards, related process-based standards were selected. Questions were then prepared covering the whole system development process by applying the classical Waterfall life cycle model. Each question is made up of guidance and suggestions from the international system development standards. To collect data, people from the information technology departments of three major banks in Turkey were interviewed. Results have been aggregated by examining the current process status of the three banks together. Problematic issues were identified using the international system development standards.

  13. Application of Business Intelligence in the Banking Industry

    OpenAIRE

    Bogdan Ubiparipović; Emina Đurković

    2011-01-01

    A highly dynamic market, changing client demands, fierce competition, the necessity of strict control and risk management are only some of the characteristics of the business environment where modern banks conduct their operations. Better management and better decision-making process make the difference between the successful and the unsuccessful on the market with these characteristics.Business intelligence solutions for banks should provide the decision makers from all business segments of ...

  14. Marketing and Customer Care in the Czech Banking Industry

    OpenAIRE

    Finková, Zuzana

    2013-01-01

    The thesis deals with marketing and customer care. It deals with the definition of marketing, the marketing mix and its components. Theoretical knowledge is applied in the practical part, in the creation of the questionnaire, the evaluation and further examples of banking strategies in the marketing of one particular bank are analysed. The paper concludes with an evaluation of the afore-mentioned questionnaire based on theory.

  15. Standardization of information systems development processes and banking industry adaptations

    OpenAIRE

    Tuna Ozcer; Zuhal Tanrikulu

    2011-01-01

    This paper examines the current system development processes of three major Turkish banks in terms of compliance to internationally accepted system development and software engineering standards to determine the common process problems of banks. After an in-depth investigation into system development and software engineering standards, related process-based standards were selected. Questions were then prepared covering the whole system development process by applying the classical Waterfall l...

  16. Evaluation of Maintenance Management Practice in Banking Industry in Lagos State, Nigeria

    Directory of Open Access Journals (Sweden)

    Olajide Julius Faremi

    2012-04-01

    Full Text Available The study focused on maintenance management practice in banking industry in Lagos state, Nigeria. It assessed the operational state of bank buildings, the factors affecting maintenance management of bank buildings, the maintenance management strategy used in maintainingbank buildings and the adequacy of funds available for maintenance management of bank buildings within the study area. In achieving these objectives, opinions of maintenanceofficers and users of randomly selected banks were sampled through structured questionnaires. The data collected were analyzed using descriptive and inferential statistics. The analysis revealed the operational state of bank buildings in Lagos State as good, there is no significant difference in the perception of the maintenance staff and users as to the operational state. However, there is significant difference in the operational state of the old and the newgeneration bank buildings as the study reveals that the components and services of the buildings of the new generation banks are in better operational state than those of the old generation bank buildings. Maintenance officers ranked attitude of users and misuse of facilities as the most significant factor affecting maintenance management of bank buildings while users of the buildings ranked lack of discernable maintenance culture in the country asthe most significant factor responsible for poor maintenance management of bank buildings. The perception of the maintenance staff and users of bank buildings as regards factors responsible for poor maintenance management of bank buildings are significantly different. The study recommended proactive measures to keep hypothesized factors under check in other to overcome the prevailing maintenance problems of bank buildings. Top managementare to provide adequate funding for the running of maintenance operations and such funds should be properly monitored to ensure that it is judiciously utilized.

  17. Risk Contagion in Chinese Banking Industry: A Transfer Entropy-Based Analysis

    Directory of Open Access Journals (Sweden)

    Jianping Li

    2013-12-01

    Full Text Available What is the impact of a bank failure on the whole banking industry? To resolve this issue, the paper develops a transfer entropy-based method to determine the interbank exposure matrix between banks. This method constructs the interbank market structure by calculating the transfer entropy matrix using bank stock price sequences. This paper also evaluates the stability of Chinese banking system by simulating the risk contagion process. This paper contributes to the literature on interbank contagion mainly in two ways: it establishes a convincing connection between interbank market and transfer entropy, and exploits the market information (stock price rather than presumptions to determine the interbank exposure matrix. Second, the empirical analysis provides an in depth understanding of the stability of the current Chinese banking system.

  18. Gender effects on customer satisfaction in banking industry a case of commercial banks in Bindura, Zimbabwe.

    OpenAIRE

    Musekiwa Albert; Kosmas Njanike; Paul Mukucha

    2011-01-01

    The establishment of excellent customer satisfaction is paramount to the success of any business in today’s global village. This study aimed to establish gender effects on customer service expectations in commercial banks customers in Bindura. A sample size of 200 commercial banks customers was used. Results showed that female customers gave higher rating on staff and organization that was courteous gave personal attention, accurate information, helpful and had clean facilities while male cus...

  19. An investigation on loyalty formation model in e-banking customers: A case study of banking industry

    Directory of Open Access Journals (Sweden)

    Mahmood Reza Esmaeili

    2013-03-01

    Full Text Available E-banking plays an important role on increasing customer satisfaction and helps industry grow faster. Most banks try to retain their customers by introducing more electronic services to facilitate banking transactions. Creating loyalty through providing better banking services is a new area of research. In fact, e-loyalty can be directly impacted by e-satisfaction, e-trust, and indirectly influenced by e-services, perceived value, reputation, and habit. Therefore, the present paper deals with designing and explanation of loyalty formation model in e-banking. The preliminary results indicate that “satisfaction” is the most influential component affecting customer loyalty formation with an 87% diagnose coefficient. In addition, trust formation in customers may impact loyalty in an electronic environment with a 70% diagnose coefficient. Moreover, the most important factors impacting customer satisfaction include “reputation” “perceived value,” “service quality,” and “habit” with relative effects coefficients of 44%, 32%, 29%, and 26%, respectively. Finally, “reputation,” “service quality,” “habit” and “perceived value” have been the most important factors influencing customer trust with influence coefficients of 37%, 32%, 31%, and 24%, respectively.

  20. Application of Business Intelligence in the Banking Industry

    Directory of Open Access Journals (Sweden)

    Bogdan Ubiparipović

    2011-12-01

    Full Text Available A highly dynamic market, changing client demands, fierce competition, the necessity of strict control and risk management are only some of the characteristics of the business environment where modern banks conduct their operations. Better management and better decision-making process make the difference between the successful and the unsuccessful on the market with these characteristics.Business intelligence solutions for banks should provide the decision makers from all business segments of a bank with the ability to manage and exploit information resources, in order to solve the problems and make timely and high-quality decisions. Business intelligence systems in banks must be comprehensive and yet simple for the end user. Business intelligence covers many areas of the bank, and among the most important are: Customer Relationship Management (CRM, Performance Management (PM, Risk Management (RM, Asset and Liability Management (ALM, and Compliance. Data warehouse and online analytical processes (OLAP form the informational basis for the application of business intelligence.Data mining and knowledge retrieval are also important segments of business intelligence and deal with complex statistical analysis, discovering "hidden" relationships between data and forecasting the behaviour trends of business systems.

  1. Corporate social responsibility in the international banking industry

    NARCIS (Netherlands)

    Scholtens, B.

    2009-01-01

    This article aims at providing a framework to assess corporate social responsibility with international banks. Currently, it is mainly rating institutions like EIRIS and KLD that provide information about firms' social conduct and performance. However, this is costly information and it is not clear

  2. Court upholds $405,000 award against blood banking industry.

    Science.gov (United States)

    1995-06-30

    The New Jersey Superior Court has ruled that the American Association of Blood Banks (AABB), the nation's largest blood bank trade group, was negligent during the early 1980s when it recommended that blood banks not screen and test donors to reduce the chance of HIV contamination of the nation's blood supply. [Name removed], who received HIV-contaminated blood in 1984 as a result of a transfusion at St. Joseph's Hospital in Paterson, sued and reached out-of-court settlements with his doctors and the Bergen Community Blood Center, which provided the blood. Only the AABB suit proceeded to trial, with the jury finding that one-third of the damages were attributable to the AABB's actions. In 1983, the Centers for Disease Control and Prevention (CDC) suggested that blood banks might reduce the risk of AIDS entering the blood supply by using the surrogate hepatitis B test. The AABB, the American Red Cross, and the Council of Community Blood Centers recommended against testing, saying that evidence of transmission by blood was inconclusive and unproven. In March 1985, the AABB adopted the ELISA test. This is the first time the AABB has been held responsible; the AABB said it may appeal the decision. The court disagreed with AABB's claim that it was immune from liability because it was a charity, saying it also performs a critical governance function in respect of the operation of blood banks. The decision puts considerable liability for the U.S. cases of HIV contracted through tainted blood transfusions on the AABB. PMID:11362633

  3. THE EFFECT OF SPIN-OFF POLICY ON FINANCING GROWTH IN INDONESIAN ISLAMIC BANKING INDUSTRY

    Directory of Open Access Journals (Sweden)

    M. Nur Rianto Al Arif

    2015-06-01

    Full Text Available The purpose of this paper is to analyze the relationship between spin-off policy on the financing growth of Islamic banking industry in Indonesia. This research used panel regression with fixed effect. The variable used in this paper is dummy variabel of spin-off, and also included the internal factor of industry such as third party fund, and efficiency ratio (measured by BOPO. Besides the internal factor, this research also included the external factor such as inflation rate, economic growth rate, and interest rate from conventional banking. The result shows that only third part funds and interest rate had an impact on the financing growth in spin-off banks. The spin-off policy doesn’t have an impact on the financing growth in spin-off banks

  4. How customer satisfaction changes behavior: A case study of banking industry

    Directory of Open Access Journals (Sweden)

    Hossein Vazifedoost

    2013-06-01

    Full Text Available An increase on competition industry from one side and the need for customer retention on the other side in banking industry create necessary motivation to learn more about customer behavior. This paper investigated the relationship between seven perspectives of banking services and customers’ attitude towards changing behavior. The seven perspectives included how bank employees’ treat customers, service prices, how to promote and market synergies, place and time to serve customers, products, equipment and process. The proposed study was implemented in two Iranian banks called Mellat and Tejarat in city of Tehran, Iran. The results indicated that all components except one case, which was “how to promote and market synergies” had meaningful and negative relationship with customer behavior.

  5. The effect of customer relationship management on customer loyalty: Evidence from banking industry

    Directory of Open Access Journals (Sweden)

    Hadi Hajiyan

    2015-11-01

    Full Text Available Measuring customer satisfaction in banking industry plays essential role for increasing market share and profitability. In this paper, we present an empirical investigation to measure the effect of customer relationship management (CRM on customer loyalty in Iranian banking industry. The study aims to understand whether implementation of a good CRM could increase the quality of services. The study designs a questionnaire in Likert scale and distributes it among 65 selected customers who do their banking activities with Bank Melli Iran in city of Semnan, Iran. Cronbach alpha has been calculated as 0.939, which is well above desirable level. Using t-student test, the study has determined that implementation of CRM could increase customer loyalty and quality of services.

  6. Pengaruh Current Industry Relative Performance, Future Industry Relative Performance Dan Leverage Terhadap Praktik Manajemen Laba (Studi Komparasi Tiga Bank Konvensional Dan Tiga Bank Syariah

    Directory of Open Access Journals (Sweden)

    Surya Wahyudi

    2014-03-01

    Full Text Available Penelitian ini merupakan penelitian deskriptif qualitative yang bertujuan untuk mengetahui ada tidaknya pengaruh dari Current Industry Relative Performance (CRP, Future Industry Relative Performance (FRP dan Leverage (DEBT terhadap praktik manajemen laba pada Perbankan Indonesia. CRP, FRP dan DEBT diukur dengan mengggunakan rasio keuangan. Manajemen laba diukur dengan menggunakan total akrual. Data yang digunakan adalah data sekunder dengan karakteristik data time series yang berupa laporan keuangan triwulan bank (BM, BRI, BSM, BMI, dan BSMI tahun 2004 sampai dengan 2008. Dengan menggunakan regresi berganda dengan taraf nyata 5%. Hasil penelitian menunjukkan bahwa pada bank konvensional berdasarkan Uji Simultan, peubah CRP, FRP dan DEBT mempengaruhi praktik manajemen laba (AD, sedangkan berdasarkan Uji Parsial, hanya peubah CRP dan DEBT yang mempengaruhi praktik manajemen laba. Pada bank syariah, berdasarkan uji Simultan, peubah CRP, FRP, dan DEBT tidak ada yang mempengaruhi praktik manajemen laba (AD, sedangkan berdasarkan Uji Parsial, peubah CRP, FRP dan DEBT tidak mempengaruhi praktik manajemen laba.JEL Classification : G21, M12, M40Kata kunci : Current Industry Relative Performance (CRP, Future Industry Relative Performance (FRP, Leverage (DEBT, Manajemen Laba (Accrual Discretionary

  7. The ineffectiveness of statutory auditors' control activity. Empirical evidence from Italian banking industry

    OpenAIRE

    D'Amato Antonio; Giannizzari Rosaura

    2014-01-01

    The work aims at providing an empirical evidence on the ineffectiveness of the board of statutory auditors in Italian banking industry in the time-span 2002-2011. Using the results of the inspection procedures of the Bank of Italy, as a measure of the effectiveness of the statutory auditors, the research has highlighted the close dependence of the latters from the Board of Directors. Furthermore, the study has revealed that in presence of an external auditor the statutory auditors activity is...

  8. HUMAN RESOURCE MANAGEMENT AND EMPLOYEE JOB SATISFACTION: EVIDENCE FROM THE NIGERIAN BANKING INDUSTRY

    OpenAIRE

    Omotayo Adewale OSIBANJO; Oladele Joseph KEHIDE; Abiodun, Abolaji Joachim

    2011-01-01

    The paper examines the effect of human resources management (factors) on employees’ job satisfaction using data collected from two banks in the Nigerian banking industry. The study attempts to determine the effect of training and development on employee job satisfaction; to determine the influence of working conditions on employee job satisfaction; and to determine the impact of human resources factors on employee job satisfaction. The survey instrument used in the collection of data was t...

  9. Corporate Restructuring of Industrial and Commercial Bank of China (ICBC), Motivators and Impacts

    OpenAIRE

    Xu, Xinliang

    2006-01-01

    In recent years, corporate restructuring has become a common practice undertaken by firms for surviving an increasingly fierce business environment. In the present work, a case study is employed to explore the motivators and impacts of restructuring of China's largest bank, Industrial and Commercial Bank of China (ICBC). This paper begins by illustrating the theoretical explanations and implications regarding corporate restructuring. Taking into account the Chinese institutional context, the ...

  10. A survey on important factors influencing brand equity: A case study of banking industry

    OpenAIRE

    Saeed Sehhat

    2013-01-01

    One of the most important issues in increasing customers' needs is to increase the quality of services through providing better quality services. Customer satisfaction is one of the primary requirements to meet people's needs and to have an efficient customer relationship management (CRM) we need to detect the most important factors influencing efficiency and effectiveness in banking industry. In this paper, we present an empirical study to detect these factors in one of private banks in Iran...

  11. Information Technology and Accounting Information System in the Nigerian Banking Industry

    OpenAIRE

    Kabiru I. Dandago; Abdullahi Sani Rufai

    2014-01-01

    Information technology has tremendously stimulated expansion of the banking networks and range of the offered services during recent years. The information technology has become a critical business resource because its absence could result in poor decisions and ultimately business failure. This study intends to find out the information technology influence on accounting information production in the Nigerian banking industry. Both primary and secondary data were used and Analysis of Variance ...

  12. Banking Regulation, Institutional Framework and Capital Structure: International Evidence from Industry Data

    OpenAIRE

    Natalia Utrero González

    2003-01-01

    This paper uses an industry data set from the European Union, United States and Japan to investigate the degree to which banking regulation and institutional environment affects corporate finance choices. La Porta et al. (1997, 1998) have shown the influence of investor protection on financing decisions. We extend these measures of investor protection and develop a measure for banking regulation. We both confirm prior findings and provide additional evidence of "institutional effects". We fin...

  13. Board Monitoring, Regulation and Performance in the Banking Industry: Evidence from the Market for Corporate Control

    OpenAIRE

    Hagendorff, Jens; Collins, Michael; Keasey, Kevin

    2010-01-01

    Manuscript Type:EmpiricalResearch Question/Issue:The specific monitoring effect of boards of directors versus industry regulation is unclear. In this paper, we examine how the interaction between bank-level monitoring and regulatory regimes influences the announcement period returns of acquiring banks in the US and twelve European economies.Research Findings/Insights:We study three board monitoring mechanisms - independence, CEO-chair duality, and diversity - and analyze their effectiveness i...

  14. Investigating success factors influencing in e-CRM adoption: Evidence from banking industry

    OpenAIRE

    Fariz Taherikia; Fatemeh Rezaei

    2015-01-01

    This paper aims to examine the effects of technology adoption and quality of websites on customer satisfaction as well as customer loyalty in banking industry. It also investigates the effect of electronic customer satisfaction on customer loyalty and the effect of electronic customer satisfaction on customer loyalty on e-CRM. The study is accomplished among managers of bank Sepah in city of Qom, Iran. Using structural equation modeling, the study has confirmed that there was a positive and m...

  15. Workplace spirituality and organizational citizenship behavior: Evidence from banking industry

    Directory of Open Access Journals (Sweden)

    Mohammad Ghorbanifar

    2014-08-01

    Full Text Available This paper studies the relationship between workplace Spirituality and Organization Citizenship behavior (OCB in banks located in province of Sari, Iran. The statistical population of research includes the employees of Sari's Banks including Melli, Ghavamin, Saderat, Keshavarzi, Mellat,Tejarat, Saman, Parsian, Sarmaye, Pasargad and Karafarin. We used a questionnaire with 45 questions as an instrument for collecting research data. The questionnaire was designed based on workplace spirituality (Milliman et al., 2003 [Milliman, J., Czaplewski, A., & Ferguson, J. (2003. Workplace spirituality and employee work attitudes, an exploratory empirical assessment. Journal of Organizational Change Management, 16(4, 426-447.] and organizational citizenship behavior (Podsakoff et al., 1990 [Podsakoff, P., MacKenzie, S., Paine, J., & Bachrach, D. (2000. Organizational citizenship behaviors: A critical review of the theoretical and empirical literature and suggestions for future research. Journal of Management, 26(3, 513–563.]. Findings show that there was a meaningful relationship between workplace Spirituality and Organization Citizenship behavior. The results also indicated that there was a positive relationship between work spirituality and Organization Citizenship behavior in Sari's Bank.

  16. Analysing Productivity Changes Using the Bootstrapped Malmquist Approach: The Case of the Iranian Banking Industry

    Directory of Open Access Journals (Sweden)

    Amir Arjomandi

    2011-09-01

    Full Text Available This study employs various bootstrapped Malmquist indices and efficiency scores to investigate the effects of government regulation on the performance of the Iranian banking industry over the period 2003-2008. An alternative decomposition of the Malmquist index, introduced by Simar and Wilson (1998a, is also applied to further decompose technical changes into pure technical change and changes in scale efficiency. A combination of these approaches facilitates a robust and comprehensive analysis of Iranian banking industry performance. While this approach is more appropriate than the traditional Malmquist approach for banking efficiency studies, it has not previously been applied to any developing country’s banking system. The results show that although, in general, the regulatory changes had different effects on individual banks, the efficiency and productivity of the overall industry declined after regulation. We also find that productivity had positive growth before regulation, mainly due to improvements in pure technology, and that government ownership had an adverse impact on the efficiency level of state-owned banks. The bootstrap approach demonstrates that the majority of estimates obtained in this study are statistically significant.

  17. Path Analysis of Perceived Service Quality, Satisfaction and Loyalty in the Banking Industry of Iran

    Directory of Open Access Journals (Sweden)

    Kambiz Heidarzadeh Hanzaee

    2012-05-01

    Full Text Available The purpose of this study is to determine the path of service quality, satisfaction and loyalty in the Iranian banking industry. A SERVQUAL scale was designed to measure service quality for the Iranian banking industry. A path analysis was conducted to examine the model, which links the constructs of service quality, customer satisfaction and loyalty at the level of individual indices of these constructs. Among the dimensions of the SERVQUAL scale, only “tangible” dimensions have not had an effect on customer satisfaction in Iranian banking system. The limitation of the research is the relevance of this model to another service industry. Another limitation is the available sampling. Banking managers may seek to use the SERVQUAL scale in order to measure banking service quality. Instead of tangible components, they must improve other intangible components and attempt to direct their support towards the increase in the customers who tend to use word of mouth advertisement. This paper deals with the investigation of the path of service quality, customer satisfaction and loyalty at some specific levels originating from the Iranian banking system.

  18. Comparative Advantage, Industrial Policy and the World Bank: Back to First Principles

    OpenAIRE

    Singh, Ajit

    2011-01-01

    Abstract This paper provides a critical analysis of the World Bank’s new thinking on industrial policy. After outlining the changing perspectives on industrial policy put forward by the World Bank over the last three decades, we argue that the bank’s economists have taken one step forward (the approval for the enhanced role of the state) but also one if not two steps backward (by strong encouragement to countries to seek their current comparative advantage in pursuing industrial policy)....

  19. Impact of Personalization, Trust and Customer Satisfaction in the Banking Industry of Malaysia

    Directory of Open Access Journals (Sweden)

    Amirreza Forozia

    2012-08-01

    Full Text Available The aim of this research is to study the impact of some factors on customer loyalty in banking industry. Data was collected through a survey from customers in Cyberjaya of Malaysia. Multiple Regression analysis is applied to understand the correlation of the collected data and test the research hypotheses. The results illustrate that personalization, trust and customer satisfaction are vital factors affecting customer loyalty in banking industry. Therefore, the banking sector should build strategies to enhance customer loyalty by increasing personalization, trust and customer satisfaction. In addition, it is predicted that this research study will set a foundation for future studies of the feature of business activities in Malaysia and in general, the broader service industry context.

  20. Influential factors on knowledge sharing in banking industry

    Directory of Open Access Journals (Sweden)

    Hossein Gazor

    2012-10-01

    Full Text Available This paper presents an empirical study to identify factors influenced on knowledge sharing of employees in organization. With wide literature review in knowledge management, we identify important factors in sharing knowledge including trust, culture, organizational structure, employee's attitude to share knowledge, and motivation method. The survey is based on a questionnaire consists of 25 items to measure the impact of important factors. Research population is selected from state and private bank's employees. The preliminary results show that only organizational structure has not significant impact on knowledge sharing.

  1. The World Bank's procurement competition and the Italian construction industry

    OpenAIRE

    Michele Benvenuti; Luca Casolaro; Tindaro Paganini; Umberto Viviani

    2014-01-01

    The World Bank's procurement sector performs yearly operations ranging from $20 to $40 billion, half of which financing civil works. The share of contracts assigned to Italian firms peaked at 4 per cent in 2007-2012 (6 per cent in the civil works sector), significantly improving the level of the previous 2001-2006 period; Italy ranked as the fourth country in overall value. These projects are carried out by a small number of firms, are large in size, situated in relatively close markets (East...

  2. Personality as predictor of customer service centre agent performance in the banking industry: An exploratory study

    Directory of Open Access Journals (Sweden)

    Linda Blignaut

    2014-02-01

    Full Text Available Orientation: Since service quality is an important differentiator in the banking industry, it is essential to select suitable customer service centre staff, particularly those who are responsible for handling queries from clients who hold significant lifetime value in this industry.Research purpose: The aim of the study was to identify personality traits, as measured by the Occupational Personality Questionnaire 32r (item response theory scored version, including the more parsimonious Big Five personality traits, that may act as job performance predictors for customer service centre (CSC agents in the banking industry.Motivation for the study: This study provides an exploratory investigation of whether specific personality traits differ amongst CSC agents in the banking industry, based on their job performance. No published research in this field could be identified.Research design, approach and method: Purposive sampling was used to collect data from the entire CSC agent base of a particular banking group (N = 89. Responses were analysed by means of quantitative techniques.Main findings and practical/managerial implications: Results indicate that parsimonious traits of personality, expressed as the Big Five personality traits, predict job performance. The importance of carefully selecting suitable job performance criteria for a specific environment, however, emerged as a critical issue in performance prediction.Contribution: The study focuses attention on the importance of CSC agents’ performance as frontline staff in the banking industry and identifying valid criteria for selecting the most suitable agents. Providing a one-contact point of service such as a CSC is a fairly new approach in the South African banking industry and this study provides an initial investigation of personality traits that may serve as job performance predictors in this environment.

  3. EFFICIENCY AND PROFITABILITY ON INDONESIAN ISLAMIC BANKING INDUSTRY

    Directory of Open Access Journals (Sweden)

    M Nadratuzaman Hossen

    2016-02-01

    Full Text Available The aims of this study are to know the level of efficiency and profitability among Islamic full pledge Banks  in Indonesia. Using parametric approach namely Stochastic Frontier Approach (SFA to calculate efficiency and using ROA’s ratio to calculate profitability. The result showed that the BMS was the greatest level of efficiency among Islamic Banks in Indonesia which influence the input and output level of efficiency of BMS are personnel expenses, cost-sharing expenses, and total  financing which owned. Besides, the result showed that it was the greatest level of profitability which factors influencing of profitability of BMS is BOPO’s ratio. The result also showed that the BMI had low efficiency but sufficient profitability.It has sufficient efficiency and high profitability, the BMS have sufficient efficiency and profitability, the BRIS have low efficiency and profitability, and the BSB have high efficiency and low profitability.DOI: 10.15408/aiq.v8i1.1866

  4. Securitization in the Brazilian Banking Industry: An Empirical Study

    Directory of Open Access Journals (Sweden)

    Umbelina Cravo Teixeira Lagioia

    2009-05-01

    Full Text Available Securitization is a modality of structured finance which allows a company to raise funds based on its receivables through capital markets. In Brazil, securitization was developed mostly in the form of mutual funds -- the FIDC, which raise money by issuing senior quotas for qualified investors, and subordinated cotes, usually bought by the company that originated the receivables. This paper evaluates the risk and return for both kinds of investors through a stochastic model with two main variables: interest rates and default rates. The model is still sensible to the characteristics of the fund, like the amount of subordinated cotes, the type of asset being securitized; and the amount of receivables in relation to the assets. Regarding the case of senior cotes, the risk of returns under the basic level of interest rates is highly improbable; and in the case of subordinated cotes, the risk of returns under the basic interest rate may be considered still low, due to the high spreads observed in the Brazilian financial market. The simulations indicated that under historically mean interest rate volatility the default rates are the main component of the total risk. Accordingly to the developed analysis of international standards of regulation, the Brazilian Central Bank imposes very strong capital requirements to banks that securitize their assets and purchase the corresponding subordinated cotes.

  5. Measuring relative performance of banking industry using a DEA and TOPSIS

    Directory of Open Access Journals (Sweden)

    Mohammad Hemmati

    2013-02-01

    Full Text Available One of the primary concerns in banking industry is to measure the relative importance of banking industry using popular multi criteria decision making (MCDM techniques such as data envelopment analysis (DEA and Technique for Order Preference by Similarity to Ideal Solution (TOPSIS. In this paper, we use these two MCDM techniques to measure the relative efficiencies of 16 private and governmental banks in terms of electronic payment. There are three inputs with DEA methods including the number of issued cards, the number of ATM machines and the number of POSs and there are two outputs including the number of successful ATMs and the number of successful POSs transactions. The proposed study of this paper uses the necessary data of one of Iranian provinces and the results of the implementation of DEA and TOPSIS have indicated that 9 out of 16 banks were efficient. Our study also indicates that mean of relative efficiency for private banks was 82% while this number was 75% for governmental banks.

  6. Motives for Training and Management Development in the Nigerian Banking Industry

    Directory of Open Access Journals (Sweden)

    Sulu Babaita ISIAKA

    2011-02-01

    Full Text Available This study focused on the motives for training and management development using the Nigerian Banking Industry as a case study .The study relied on both qualitative and quantitative analysis of data. The entire staff of the 25 commercial banks as at 2007 in Nigeria is the population of the study and the difficulty in studying the whole population makes sampling inevitable. In the selection of the banks for this study, stratified sampling technique was adopted. All the 25 banks as at 2007 were stratified into two, old and new Generation Banks. Consequently 4 banks were selected from each stratum. A total of 320 questionnaires were administered. 281 out of the 320 questionnaires were however returned and found suitable for analysis. The data obtained through questionnaire were analyzed using descriptive statistics and inferential statistics such as frequency distribution and Analysis of Variance (ANOVA, respectively. The results of the analysis showed that banks see training and management development as important factors, as well having motives for investing in Training and management development. These motives include- new technology; productivity; responding to skills deficiencies; moral duty; new hire request; and staff request. Some of the recommendations based on the findings include- training should be seen as one of the most important strategies for organizations to help employees gain proper knowledge and skills needed to meet the environmental challenges; it must also be noted that, training and development, though primarily concerned with people, is also concerned with technology, the precise way an organization does business.

  7. A study on relationship between tail risk on earning management in Iranian banking industry

    Directory of Open Access Journals (Sweden)

    Mohammad Khodaei Valahzaghard

    2013-02-01

    Full Text Available Risk management plays an important role in banking industry and there are literally many investigations to reduce any risk components in this industry. In this paper, we present a study on relationship between tail risk on earning management in Iranian banking industry. In this survey, we use two series of data. The first set is associated with yearly information of 19 different banks over the period 2005-2011 and it contains 114 observations. The second set of data includes weekly historical data of eight banks over the same period 2005-2011. In this survey, there are four objectives to be investigated. The first hypothesis considers the effects of seven independent variables on loan loss allowance as a fraction of total loans. The second model is associated with the effects of two independent variables on realized gains and losses on securities. The third objective is to study the effects of different independent variables with various interruptions on return of banking sectors. Finally, the last model investigates the effects of revenue management on tail risk. The result of this survey indicates that there is no relationship between tail risk and earning management.

  8. Prediction of default probability in banking industry using CAMELS index: A case study of Iranian banks

    Directory of Open Access Journals (Sweden)

    Mohammad Khodaei Valahzaghard

    2013-04-01

    Full Text Available This study examines the relationship between CAMELS index and default probability among 20 Iranian banks. The proposed study gathers the necessary information from their financial statements over the period 2005-2011. The study uses logistic regression along with Pearson correlation analysis to consider the relationship between default probability and six independent variables including capital adequacy, asset quality, management quality, earning quality, liquidity quality and sensitivity of market risk. The results indicate that there were no meaningful relationship between default probability and three independent variables including capital adequacy, asset quality and sensitivity of market risk. However, the results of our statistical tests support such relationship between default probability and three other variables including management quality, earning quality and liquidity quality.

  9. The relevance of customer relationship management in the nigerian banking industry (A case study of intercontinental Bank Plc

    Directory of Open Access Journals (Sweden)

    Babatunde B. O.

    2010-12-01

    Full Text Available Customers relation management (CRM is an emerging customer innovation focused on growing customers profitably by knowing, caring and delivering value to the customers in a bid to enhance customer intimacy, increase quality service levels and enhance business penetration supported by technological capabilities.The objectives of the study is to find out the relevance of CRM in the industry and the extent of the concepts adopted. Also to determine the extent to which the CRM concept assist to build up competitive advantage overtime. In order to ascertain the fact in this research work secondary data were collected and regression model technique were adopted to analyze result both in quantitatively and descriptively format. Also, the finding revealed that more resources should be invested in technology and personnel training in order to get the best out of the customer relationship management (CRM. Recommendation were equally offered for banks aiming towards crafting a niche for themselves in the turbulent industry.

  10. Personality as predictor of customer service centre agent performance in the banking industry: An exploratory study

    OpenAIRE

    Linda Blignaut; Leona M. Ungerer; Helene Muller

    2014-01-01

    Orientation: Since service quality is an important differentiator in the banking industry, it is essential to select suitable customer service centre staff, particularly those who are responsible for handling queries from clients who hold significant lifetime value in this industry.Research purpose: The aim of the study was to identify personality traits, as measured by the Occupational Personality Questionnaire 32r (item response theory scored version), including the more parsimonious Big Fi...

  11. The Revolution in Banking and the Financial Services Industry. Series on Public Issues No. 11.

    Science.gov (United States)

    Fraser, Donald R.

    It is the premise of this booklet, one of a series intended to apply economic principles to major social and political issues of the day, that a revolution in the banking and financial services industry is altering not only the fundamental nature of the services offered but the character of the organizations themselves. The purpose of the essay is…

  12. Intensity of Competition and Market Structure in the Italian Banking Industry

    NARCIS (Netherlands)

    Giannetti, C.

    2008-01-01

    This work tests the predictions of Sutton’s model of independent submarkets for the Italian retail banking industry. In the first part of this paper, I develop a model of endogenous mergers to evidence the relationship between firms’ conduct, market entry and market structure. In the second part, I

  13. The application of holistic risk management in the banking industry

    OpenAIRE

    J. Chibayambuya; D. J. Theron

    2007-01-01

    Purpose: The application of holistic risk management is fast becoming a standard measure of good governance in the business arena. What role can holistic risk management play in the management of risk in the financial services industry? The aim of this paper is to propose a holistic risk management framework for the management of risk. Design/Methodology/Approach: A comprehensive framework that covers the holistic view risk management is proposed/developed out of an extensive literature ...

  14. The Impact of Information Technology in Nigeria's Banking Industry

    OpenAIRE

    Oluwatolani, Oluwagbemi; Joshua, Abah; Philip, Achimugu

    2011-01-01

    Today, information technology (IT) has become a key element in economic development and a backbone of knowledge-based economies in terms of operations, quality delivery of services and productivity of services. Therefore, taking advantage of information technologies (IT) is an increasing challenge for developing countries. There is now growing evidence that Knowledge-driven innovation is a decisive factor in the competitiveness of nations, industries, organizations and firms. Organizations li...

  15. The Development of Strategic Bank Lending Industries in the Context of Globalization

    Directory of Open Access Journals (Sweden)

    Oksana Markovna Kramarenko

    2015-09-01

    Full Text Available It is shown that, in the context of globalization, improved credit support for strategic sectors of the economy (for example, shipbuilding can be achieved through the creation of a banking consortium based around leasing. A dialectical method of resolution of system tasks is selected as the methodological approach. Methods used include: comparative cost analysis of the strategic lending industry supporting the formation and development of a banking consortium; integrated method at the condition modeling of making and implementation of a lease agreement, which allowed to accommodate the interests for both parties of such agreement; optimization method to select the conditions of a lease agreement; classification and analytical method to clarify the classification of lease. The study proved and developed a plan of creation a banking consortium, including options of interaction of such consortium with potential customers based on a lease agreement. The process of functioning of the lease agreement in order to optimize it for both a bank consortium-lessor and a lessee is modeled. The significant advantages of leasing compared to the traditional lending for both parties of leasing, especially when ensuring long-term projects are summarized. The results of the research can be applied in the strategic lending industries development and can reduce the level of banking risks. Applying the results of the research in the social aspect can maintain and increase the number of jobs including the banking sector. The value of the work leis in the fact that the author has developed a new approach to achive the credit support for strategic sectors of the economy through the creation of the banking consortium based around leasing, which allows to protect the interests of both parties.

  16. E-banking Complexities and the Perpetual Effect on Customer Satisfaction in Rwandan Commercial Banking Industry: Gender as a Moderating Factor

    Directory of Open Access Journals (Sweden)

    Machogu AM

    2015-12-01

    Full Text Available The marvelous kinds of innovation in technology and hard line blend of it with information technology has made a paradigm shift in the banking industry. Transformation from traditional, bricks-and-mortar banking to E-banking has been momentous. The major innovation in technology have been a major force in the radical transformation that has led to the geographical, legal and industrial barriers and has led to the creation of new products and services more so in the banking industry. E-banking can be traced back to as early as 1970s. The main two reason as to why banks began replacing some of their traditional branch functions include:- Firstly, the setup and maintenance of branches was very expensive because of the overhead expenses associated with them, and Secondly, E-banking products/services created a completive advantage for the banks that utilized them. E-banking is a composite of various or technologies, such as telephone (both landline and cell phones, direct bill payment i.e. (Electronic Funds Transfer (EFT and PC or Internet banking and mobile banking. The five main basic services associated with ebanking include: view of account balances and transaction histories; paying bills; transferring funds between accounts; requesting credit card advances; and ordering checks. The objective of this study to evaluate the perceptual view of the male and female respondents on the e-banking complexities and how they affect the male and female customer’s satisfaction. The research evaluated the view of the respondents based on their demographic profile on the E-banking complexities and its effects on their satisfaction. This research was perceptual-tailored and relationship-oriented; identifying the underpinning e-banking complexities, and how they are influenced by the customer’s gender and its effect on customer satisfaction. The study used the descriptive and co relational research designs. The respondents sampled in this study were only

  17. The European industry reliability data bank EIReDA

    International Nuclear Information System (INIS)

    EIReDA and the computerized version EIReDA.PC are living data bases aiming to satisfy the requirements of risk, safety, and availability studies on industrial systems for documented estimates of reliability parameters of mechanical, electrical, and instrumentation components. The data updating procedure is based on Bayesian techniques implemented in a specific software: FIABAYES. Estimates are mostly based on the operational experience of EDF components, but an effort has been made to bring together estimates of equivalent components published in the open literature, and so establish generic tables of reliability parameters. (author)

  18. The Short and Long Term Performance Persistence in the Central European Banking Industry

    Directory of Open Access Journals (Sweden)

    Krzysztof Jackowicz

    2011-12-01

    Full Text Available This article investigates the scale of performance persistence in the Central European banking industry. Contrary to the existing literature, we test not only for the short-term performance persistence but we propose also a novel method of analyzing the long-term persistence. Using an extensive dataset, covering the 1992-2009 period, we establish that banks’ results are strongly persistent in two-years sub-periods as well as in the long-run. Moreover, we find that the strength of studied phenomenon is not significantly influenced by the macroeconomic environment, banks size and capital base and country-specific factors.

  19. The effects of efficiency on abnormal return: Evidence from banking industry

    Directory of Open Access Journals (Sweden)

    Niloofar Tayer Farahani

    2015-10-01

    Full Text Available Efficiency plays essential role for improving the performance of banking industry. In this paper, we present an empirical investigation to study the effect of efficiency on abnormal return. The proposed study collects the necessary information from official statements as well as historical data over the period 2009-2013 reported on Tehran Stock Exchange to examine the relationship between efficiency and abnormal return. Using regression analysis, the study has determined a meaningful, positive but weak relationship between abnormal return and efficiency. However, the study does not find any meaningful relationship between bank size and abnormal return.

  20. Market Structure and Competition in Emerging Market: Evidence from Malaysian Islamic Banking Industry

    OpenAIRE

    Abdul Majid, Muhamed Zulkhibri; Sufian, Fadzlan

    2007-01-01

    This paper investigates the market structure of Islamic banking industry in Malaysia during 2001-2005 and evaluates the degree of competition using the H-statistic by Panzar and Rosse (1987). The estimated H-statistics for the whole sample periods are positive ranging from 0.38 to 0.62 and the Wald test for the market structure of monopoly or perfect competition is rejected implying that the Islamic banks in Malaysia earned their revenue in the condition of monopolistic competition.

  1. An Empirical Analysis of Impact of E-commerce on Banking Industry in China

    OpenAIRE

    Jiang, Bo

    2010-01-01

    In recent years, e-commerce grows rapidly in the whole world. In the United State and European countries, e-commerce has become a significant financial service channel and played an irreplaceable role comparing with traditional banking. In these ten years, the banking industry in China has begun to implement e-commerce in order to serve their customers better. The implementation of e-commerce has changed people’s understanding of financial issues. Meanwhile, e-commerce brings new profit point...

  2. Intra-Industry effects of European Bank M&A announcements

    OpenAIRE

    Ζορμπάς, Ιωάννης Γ.

    2002-01-01

    This analysis studies Mergers and Acquisitions (M&As) involving the European banking sector over a five year time period (1996-2001). The questions discussed in this theoretical section are what happened, why and how did it happen, and what are the implications of these European Bank M&As. From a historical point of view it observes that until the 1980s the financial industries in most EU Member States operated in highly regulated markets and government ownership played a more significant rol...

  3. Stress testing German banks in a downturn in the automobile industry

    OpenAIRE

    Düllmann, Klaus; Erdelmeier, Martin

    2009-01-01

    In this paper we stress-test credit portfolios of 28 German banks based on a Mertontype multi-factor credit risk model. The ad-hoc stress scenario is an economic downturn in the automobile industry that constitutes an exceptional but plausible event suggested by historical data. Rather than on a particular stress forecast, the focus of the paper is on the main drivers of the stress impact on banks' credit portfolios. Although the percentage of loans in the automobile sector is relatively low ...

  4. The effect of mergers and acquisitions on cross-border banks with empirical evidence from China, involving both the Industrial and Commercial Bank of China and China Merchants Bank

    OpenAIRE

    Liu, Chang

    2014-01-01

    Under the influence of the financial crisis, there is a great change in the structure of the world banking. China is less affected by the financial crisis, with the acceleration of the development of Chinese enterprises multinational, Chinese large commercial banks also speed up the internationalization, and there is a new wave of cross-border mergers and acquisitions in Chinese banking industry. This paper based on case study method, using event study and operating performance study, and usi...

  5. The Compare of Concentration and Efficiency in Banking Industry: Evidence from the OPEC Countries

    Directory of Open Access Journals (Sweden)

    Mehdi BEHNAME

    2012-11-01

    Full Text Available The purpose of this paper is studying that whether the profitability from banking industry comes from the market power or it is a result of their high efficiency level. For this act, we have exerted structuralism and Chicago models versus X-and scale efficiency. Our sample covers the banks in the OPEC countries in the period 1995- 2009. The results for all countries in our sample show that X-and scale efficiency have the positive and significant effect on profitability but, concentration variable decreases profitability. Overall the results above support that the market power hypotheses are rejected for the OPEC countries, while efficiency gains appear to have a positive and significant impact on banking profitability.

  6. A study on relationship between audit quality and earnings management in Iranian banking industry

    Directory of Open Access Journals (Sweden)

    Mohammad Masihi

    2013-12-01

    Full Text Available This paper presents an empirical investigation to study the relationship between audit quality and earnings management in Iranian banking industry. The proposed study gathers the necessary information from 18 different Iranian banks over the period 2005-2012. The study considers the effects of three independent variables including type of auditing, tenure of auditing and size of bank on earning managements. The result of our survey has indicated that there was a meaningful and reverse relationship between type of accounting and earnings management. In addition, the longer an auditing firm perform auditing program, the better the firm reports earnings management. Finally, as the size of firm increases, there is a better earnings management.

  7. An empirical investigation on factors influencing on work stress: Evidence from banking industry

    Directory of Open Access Journals (Sweden)

    Alireza Davoudzadeh Moghaddam

    2015-08-01

    Full Text Available An individual with a career faced with various career challenges may experience work-related stress. Work related stress is a factor that threatens employees’ health. The most common negative consequences of stress are particularly the deterioration of performance and efficiency, decrease in productivity and quality of customer’s services, which results in health problems. Work-related stress is a global issue, and banks are no exception. This paper presents a survey to investigate the influencing factors on work stress in banking industry. The study designs a questionnaire and distributes it among 200 randomly selected bank department managers in city of Tehran, Iran. Using principle component analysis, the study has detected five factors including organizational characteristics, external environment, work content, personal characteristics and top management.

  8. Identification of drivers of client satisfaction and loyalty in banking industry

    Directory of Open Access Journals (Sweden)

    Marinković Veljko

    2012-09-01

    Full Text Available The aim of this paper is to identify key drivers of satisfaction and loyalty among the bank clients. The data has been collected by means of a questionnaire. The following statistical analysis has been applied: descriptive statistics, analysis of variance, factor analysis and multiple regression analysis. The results indicate that service quality, bank image and client trust are significant drivers of satisfaction. On the other hand, client satisfaction has been stressed as the most important driver of client loyalty. Statistically significant influences of bank image and client trust on client loyalty have also been confirmed. The results of the undertaken study can help bank managers in recognizing factors that need special attention in designing the strategy that targets long-term relationships with clients. The originality of the research lies in the fact that few studies implemented in the Western Balkan region were focused on identifying the factors that affect satisfaction and loyalty of clients in the banking industry. The confirmation of the significant impact of client trust on satisfaction and loyalty is particularly valuable. Specifically, trust as an independent variable can rarely be found in satisfaction and loyalty measurement models applied in North America and Europe.

  9. A study on relationship between information technology facilities and performance of banking industry

    Directory of Open Access Journals (Sweden)

    M. Khodaei Valahzaghard

    2013-03-01

    Full Text Available The recent advances on information technology have made tremendous change on traditional banking. These days, people do not carry cash and prefer to use electronic devices such as point of sale system (POS or PIN entry devices (PinPad to do desirable transactions. These technologies could facilitate e-business and increase profitability in various industries including banking sector. The purpose of this paper is to investigate the effect of five new products namely ATM, POS Machines, PinPad machines, online and swift branches on banking performance indicators including return on assets (ROA, return on equities (ROE and operating investment return (OIR. We use the information of 19 private and governmental banks, which were active in Iran over the period of 2005-2010. The study uses linear regression analysis as well as VAR technique to study the effects of the independent variables on bank performance indicators. The results indicate that while there are some weak and positive relationships between three technology indicators including POS, PinPad and online businesses and ROA as well as ROE, there is relatively strong and positive relationship between these three independent variables and OIR. In addition, while the results of VAR analysis have shown that any reduction on PinPad will reduce OIR but this reduction will disappear after approximately four periods.

  10. Random Utility Models of Demand for the U.S. Commercial Banking Industry

    Directory of Open Access Journals (Sweden)

    César Orosco

    2007-03-01

    Full Text Available In this paper, we specify a Random Utility Model of Demand for Deposits in the U.S. Banking Industry, assessing its particular characteristics, such as a large number of participants, a large number of markets and an unbalanced panel (many banks participate in only one market and no bank participates in all markets. We modify the standard models to incorporate the fact that deposit balances are different among consumers, in a relationship proportional to their wealth. Using a unique dataset, we estimate the model and find that characteristics other than the interest rate, such as branch density, state presence, etc. add utility to the consumer. The model is also helpful in offering a more realistic set of elasticities among the many banks present in the sample. It shows how market shares will respond depending on the market demographics and current choice set (i.e. offerings of other banks. Finally, we use the results of the model to analyze changes in welfare during the 1994-2002 period. By applying a slightly modified version of Small and Rosen’s equivalent variations, we find that the consolidation process of the late 90s was welfare enhancing, particularly for the middle income consumer.

  11. An Exploratory Research on the Application of Lean Management Principles in the Pakistani Banking Industry

    OpenAIRE

    Jamali, Saifullah

    2015-01-01

    Lean management can be simply described as a systematic way of reducing waste. Over the years, this philosophy has transgressed industry boundaries as more and more organizations outside the manufacturing world are implementing its different aspects to drive productivity improvements.The financial crisis faced by economies around the world has brought with it a hailstorm of problems for banks. Reduced spreads, increased competition and stricter regulatory controls are forcing these financi...

  12. ASSESSING RELATIONSHIP BETWEEN PERSONAL VALUE AND CUSTOMER SATISFACTION: EVIDENCE FROM NIGERIAN BANKING INDUSTRY

    OpenAIRE

    Ogunnaike, Olaleke Oluseye; Kehinde, Oladele Joseph

    2011-01-01

    This study investigated personal value and its relationship with customer satisfaction in the Nigerian banking industry. Results implicated self-transcendence as having positive relationship with customer satisfaction while self-enhancement has negative relationship with customer satisfaction. It was also established that the overall personal value has significant effect on customer satisfaction. The research measures showed encouraging psychometric values. These findings were discussed and s...

  13. Factors influencing customer retention, satisfaction and loyalty in the South African banking industry

    OpenAIRE

    Craucamp, Frederik Willem

    2012-01-01

    Customer retention, loyalty and satisfaction are extremely important elements in any company’s strategy, especially in the highly competitive South African banking industry. Understanding the various factors that could influence these constructs is therefore critical to organizational success. Several studies showed the impact of these measures on profitability and shareholder value, but there has been little effort to access the factors that might lead to higher levels of retention, loyal...

  14. An Industry Analysis: The Impact of Information Technology on Commercial Banking Business in Malaysia

    OpenAIRE

    Wong, Whye Keong

    2003-01-01

    The local banking industry has undergone significant transformation in recent years. In just a few years’ time, waves of consolidation and modernization have fundamentally altered the industry’s landscape. While regulatory change was noted as the driving force behind the transformation, there were nevertheless other forces at work as well. The purpose of this study is to identify and analyze these forces individually and collectively, and then single out IT to determine its roles and impact o...

  15. Building a Customer Centric Business for Service Excellence and Competitive Advantage in the Singapore Banking Industry

    OpenAIRE

    Lim, Chee Hiong Daniel

    2009-01-01

    The financial service industry has gone through some very significant business transformation over the past 3 decades. Government deregulation opened up markets, technological changes created new channel and product opportunities, and data capabilities driven by affordable technology gave financial institutions the ability to identify and reach customers in new ways. Following deregulation and the rapid electronic technology revolution, banks have aimed to increase their competitiveness t...

  16. Effectiveness of Training and Development on Employees’ Performance and Organisation Competitiveness in the Nigerian Banking Industry

    OpenAIRE

    Falola, H.O.; Osibanjo, A.O.; Ojo, S.I.

    2014-01-01

    Training and development is indispensable strategic tool for enhancing employee performance and organizations keep increasing training budget on yearly basis with believe that it will earn them competitive edge. The main objective of this study is to examine the effectiveness of training and development on employees’ performance and organisation competitive advantage in the Nigerian banking industry. Descriptive research method was adopted for this study using two hundred and twenty three val...

  17. Analysing Productivity Changes Using the Bootstrapped Malmquist Approach: The Case of the Iranian Banking Industry

    OpenAIRE

    Arjomandi, Amir; Valadkhani,Abbas; Harvie, Charles

    2011-01-01

    This study employs various bootstrapped Malmquist indices and efficiency scores to investigate the effects of government regulation on the performance of the Iranian banking industry over the period 2003-2008. An alternative decomposition of the Malmquist index, introduced by Simar and Wilson (1998a), is also applied to decompose technical changes further into pure technical change and changes in scale efficiency. A combination of these approaches facilitates a robust and comprehensive analy...

  18. Merger and Acquisition Activity as Driver of Spatial Clustering : The Spatial Evolution of the Dutch Banking Industry, 1850-1993

    NARCIS (Netherlands)

    Boschma, Ron; Hartog, Matté

    2014-01-01

    This article investigates the extent to which merger and acquisition (M&A) activity contributed to the spatial clustering of the Dutch banking industry in Amsterdam. This analysis is based on a unique database of all banks in the Netherlands that existed in the period 1850-1993. We found that spatia

  19. Investigation of the Impact of service brand dimensions on brand loyalty in Banking Industry

    Directory of Open Access Journals (Sweden)

    2016-03-01

    Full Text Available Nowadays, the importance of services provided by service organizations has increased to the extent that attracted lots of scientists in research centers and also organization managers. And loyalty is among the issues that today’s marketing pays a lot of attention. The aim of this study is to investigate the impact of service brand dimensions on brand loyalty by testing the generalizability of the modified SBV model in the service sector and in the banking industry. The population of this research was customers of Tejarat Bank in Tehran. The sample size is 385 people who were selected by available sampling. The purpose of the present study is functional and the data collection method is descriptive. The Model has been investigated by structural equation modeling and least partial squares approach. Results indicate that brand hearsay and brand evidence affect brand loyalty through brand satisfaction and attitudes toward brand in the banking industry, while brand hearsay has no effect on brand satisfaction.

  20. The Diffusion of Employment Flexibility in Nigeria’s Banking Industry: Its Nature, Extent and Causes

    Directory of Open Access Journals (Sweden)

    Ifedapo Adeleye

    2011-04-01

    Full Text Available The increasing globalization of the world economy in recent years has triggered debates on whether and to whatextent organizations in non-Western countries will embrace Western-style HRM practices. In particular, the issueof employment flexibility has received considerable attention. This paper explores the level of diffusion ofemployment flexibility in the Nigerian banking industry, analyzing whether the organization of employment inthe three locally-owned case study organizations is becoming more or less flexible, why and how. The resultsfrom this study indicate that there are different levels of diffusion of employment flexibility across the banks, withdifferent patterns as well in the types of jobs with atypical employment contracts. These variations can beexplained by differences in the strategic priorities of each of the firms, as well as the uneven impact of powerfulpressures exerted by various institutional actors.

  1. Co-determination of capital structure and stock returns in banking industry using structural equation modeling

    Directory of Open Access Journals (Sweden)

    Mehdi Taghavi

    2013-08-01

    Full Text Available Capital structure plays essential role on financial strength of business units and there are literally many studies to confirm the relationship between capital structure and return growth. In this paper, we re-examine this relationship by investigating on 12 Iranian private banks using structural equation modelling over the period 2005-2011. The proposed study of this paper designs a questionnaire and distributes it among experts and analyse it use LISREL software package. The result indicates that there is a positive and meaningful relationship, when the level of significance is five percent between capital structure and stock return in private banking industry in Iran. The implementation of Pearson and Spearman correlation tests also validate the findings.

  2. A data mining method for service marketing: A case study of banking industry

    Directory of Open Access Journals (Sweden)

    Mohammad Reza Taghva

    2011-07-01

    Full Text Available One of the most important objectives of any modern organization is to gain competitive advantage of customers' data. In order to find hidden patterns or models from data, application of modern and steady methodologies is a necessity. Banking industry is not exceptional from this trend and they may often wish to make more profit by providing appropriate services to potential customers. Analyzing databases to manage customer behaviors seems difficult since databases are multi-dimensional, comprised of monthly account records and daily transactional records. Therefore, to analyze databases, we propose a methodology by considering human factors and building an integrated data utilization system. Moreover, self-organizing neural network map is used to identify groups of customers based on repayment behavior, recency, frequency, and monetary behavioral scoring predicators. We also perform more analysis using Apriori association rule to make marketing strategies for services used by banks.

  3. An application of data envelopment analysis for measuring the relative efficiency in banking industry

    Directory of Open Access Journals (Sweden)

    Mehdi Soltanifar

    2014-05-01

    Full Text Available Measuring the relative efficiency of banking industry has been a popular subject among both practitioners and academicians. Data envelopment analysis (DEA has been widely applied for different purposes. This paper presents an empirical investigation to measure the relative efficiency of various banks located in province of Semnan, Iran. The proposed study uses DEA method to rank all units and using Anderson and Peterson method (1993 [Andersen, P., & Petersen, N. C. (1993. A procedure for ranking efficient units in data envelopment analysis. Management Science, 39, 1261-1264], we provide some super efficiency for inefficient units. The study also provides reference numbers for inefficient units and gives some target values for all inefficient units.

  4. Investigating success factors influencing in e-CRM adoption: Evidence from banking industry

    Directory of Open Access Journals (Sweden)

    Fariz Taherikia

    2015-01-01

    Full Text Available This paper aims to examine the effects of technology adoption and quality of websites on customer satisfaction as well as customer loyalty in banking industry. It also investigates the effect of electronic customer satisfaction on customer loyalty and the effect of electronic customer satisfaction on customer loyalty on e-CRM. The study is accomplished among managers of bank Sepah in city of Qom, Iran. Using structural equation modeling, the study has confirmed that there was a positive and meaningful relationship between the effects of technology adoption and quality of web services on electronic customer satisfaction and customer loyalty. The results also confirm the positive effect of customer satisfaction on customer loyalty, electronic customer satisfaction as well as electronic customer loyalty on e-CRM.

  5. ARRANGEMENT OF LAW BY STATE FINANCIAL AUTHORITY IN REALIZING NATIONAL BANKING INDUSTRY THAT’S HEALTHY AND DYNAMIC

    Directory of Open Access Journals (Sweden)

    Muammar Arafat Yusmad

    2015-12-01

    Full Text Available he development of national banking nowadays are growing fast, competitive and integrative. One problem of Indonesian banking system related with practicing law arrangement which is a harmonization process toward legislations. The focus problems are: law arrangement in banking governance, the procedure of the law arrangement in achieving national bank industry which are healthy and dynamic. As intermediary institutions, bank should be in a healthy condition in order to gain public confidence and deserve to increase national economic growth. Based on the conceptual discussion, obtained arguments are: (1 The law arrangement of national banking should be done coodinately between Otoritas Jasa Keuangan (OJK and Bank Indonesia (BI; (2 Procedure of law arrangement according to the function and authority of OJK and BI which the urgent subjects are to avoid conflict of norm, overlapping policies and limited validity of norm of the law case which happen and will be happen; (3 banking law arrangement include bank arrangement and supervision system, strengthening internal condition of the bank, empowering and protecting consumer with complaints mechanism and follow-up which are clear and measurable.

  6. An Assessment of Benefits and Challenges of Information and Communication Technology to Office Managers in the Banking Industry

    Directory of Open Access Journals (Sweden)

    Omoniyi EO

    2015-12-01

    Full Text Available The objective of this paper is to assess the benefits and the challenges of information and communication technology (ICT to office managers in the banking industry, in order to ascertain the level of success of ICT to the industry, using questionnaire administered to bank staff and customers (n = 130 of Access Bank Plc and Skye Bank Plc in Bida, Niger State, Nigeria. The findings indicated that the office managers of the banks have high rate of exposure to modern information technology IT. The banks staff opined that IT has resulted to reduction in the cost of operations. About 50 percentile of the staff ranked the rate at which IT enhances the confidentiality of information as high. However, the study led to the inference that the staff of the two banks have very low rate for acquiring new skills through capacity development. About 60 percentile of the bank staff have very high tendency to respond to changes in innovation brought about by IT; while 75 percentile indicated that the use of IT by office managers leads to very low rate of fraudulent access to stored information. Also, 58 percentile of the bank customers rated the ease of access to their account as excellent due to the use of IT; and ranked IT excellent in terms of the time saved by customers in accessing their accounts. In addition, the customers rated the use of IT in boosting inter-bank relationship as very good. The challenges of IT to customer service as stated by the customers are: fraud by bank staff (0.5%, delay in inter-bank transaction (10%, poor communication network (40%, poor computer literacy (29.5%, and bridge in the relationship between staff and customers (20%. Therefore, workshop and enlightenment is needed for capacity development on ICT in order to maximally utilize the benefits.

  7. 12 CFR 583.3 - Bank.

    Science.gov (United States)

    2010-01-01

    ... 12 Banks and Banking 5 2010-01-01 2010-01-01 false Bank. 583.3 Section 583.3 Banks and Banking... AND LOAN HOLDING COMPANIES § 583.3 Bank. The term bank means any national bank, state bank, state-chartered savings bank, cooperative bank, or industrial bank, the deposits of which are insured by...

  8. Brand strategy in the Swedish banking industry : A comparative study of Nordea and SEB

    OpenAIRE

    Edström, Henrik; Algotsson, Christian; Folkesson, Emil

    2008-01-01

    A brand consists of more parts than the visible features such as names and logotypes. No matter in what industry a company is acting the brand in itself determines if the company will succeed or not. A successful brand is extremely hard to copy since two exactly similar brands do not exist. With a strong brand you create positive associations and form emotional relationships with customers. The purpose with this paper was to investigate how banks in the Swedish market explain their brand iden...

  9. ASSESSING RELATIONSHIP BETWEEN PERSONAL VALUE AND CUSTOMER SATISFACTION: EVIDENCE FROM NIGERIAN BANKING INDUSTRY

    Directory of Open Access Journals (Sweden)

    Olaleke Oluseye OGUNNAIKE

    2011-06-01

    Full Text Available This study investigated personal value and its relationship with customer satisfaction in the Nigerian bankingindustry. Results implicated self-transcendence as having positive relationship with customer satisfaction while selfenhancementhas negative relationship with customer satisfaction. It was also established that the overall personalvalue has significant effect on customer satisfaction. The research measures showed encouraging psychometric values.These findings were discussed and situated within the Nigerian banking industry. It was recommended that the bankingindustry should place more emphasis on target marketing practices thereby enhancing the quality delivery of servicesto customers. Areas of further studies were also suggested.

  10. Dishonest or professional behavior? Can we tell? A comment on: Cohn et al. 2014, Nature 516, 86-89, "Business culture and dishonesty in the banking industry"

    OpenAIRE

    Stöckl, Thomas

    2015-01-01

    By means of a coin tossing experiment Cohn et al. (2014, Nature 516, 86-89, doi:10.1038tinature13977) study business culture in the banking industry and report that employees of a large, international bank behave honestly in a control condition while a significant proportion of them becomes dishonest when their professional identity as bank employees is rendered salient. The authors conclude that the business culture in the banking industry weakens and undermines the honesty norm. We argue th...

  11. Brand Experience in Banking Industry: Direct and Indirect Relationship to Loyalty

    Directory of Open Access Journals (Sweden)

    Nuri WULANDARI

    2016-02-01

    Full Text Available In marketing, the meaning of value is rapidly shifting from service and relationships to experiences. It is believed that the traditional value proposition is no longer effective to compete in the market and to gain customer loyalty. By adapting the brand experience model, this study tries to validate the model in the banking industry, which is currently facing intense competition to retain customers. The brand experience construct is tested for its direct and indirect relationship toward loyalty. It is postulated that satisfaction and brand authenticity might be instrumental in mediating brand experience to loyalty. Research was conducted via in-depth interview and quantitative survey, targeting bank customers in Jakarta. The result confirmed that brand experience has direct and indirect contribution to loyalty in significant and positive manner. The research contributes in validating previous studies with a rare emphasis in banking sector. The result implies that brand experience is an important value to lead to customer loyalty in this area and subject to growing research on experience marketing.

  12. The Effect of Customer-Based Corporate Reputation on Customers’ Citizenship Behaviors in Banking Industry

    Directory of Open Access Journals (Sweden)

    Azam Shahsavari

    2013-11-01

    Full Text Available The purpose of this study is to investigate the impact of corporate reputation on three dimensions of customer citizenship behaviors including helping other customers, helping the company and positive word-of-mouth. The sample (n = 420 was bank customers in Iran. Structural equation models were used to test eleven hypotheses in the theoretical framework. Confirmatory factor analysis was used to refine the measurement scales and path analysis was used to test the model. The findings show that bank reputation through customer commitment and loyalty has a significant effect on three dimensions of customer citizenship behaviors; but it does not have a direct effect on those three dimensions. Examining the effect of every dimension of corporate reputation on citizenship behaviors, investigating other aspects of loyalty and commitment like behavioral loyalty and calculating commitment as mediator variables and doing this research in other service industry can be considered in future studies. Bank managers should supervise corporate reputation in the society and promote it. Commitment and loyalty building programs should also be regarded. As few studies have attempted to investigate the antecedents of customer outcome variables in terms of customer citizenship behaviors, this study is unique because it is the first study that investigates the effect of customer-based corporate reputation on three dimensions of customer citizenship behaviors.

  13. Effectiveness of Training and Development on Employees’ Performance and Organisation Competitiveness in the Nigerian Banking Industry

    Directory of Open Access Journals (Sweden)

    Falola, H.O.

    2014-06-01

    Full Text Available Training and development is indispensable strategic tool for enhancing employee performance and organizations keep increasing training budget on yearly basis with believe that it will earn them competitive edge. The main objective of this study is to examine the effectiveness of training and development on employees’ performance and organisation competitive advantage in the Nigerian banking industry. Descriptive research method was adopted for this study using two hundred and twenty three valid questionnaires which were completed by selected banks in Lagos State, South-West Nigeria using simple random sampling technique. The data collected were carefully analyzed using descriptive statistics to represent the raw data in a meaningful manner. The results show that strong relationship exists between training and development, employees’ performance and competitive advantage. Summary of the findings indicates that there is strong relationship between the tested dependent variable and independent construct. However, bank management should not relent in their quest to train their staff to develop new ideas that will keep improving and retaining employee performance.

  14. Effects of self-service technology on customer value and customer readiness: The case of banking industry

    Directory of Open Access Journals (Sweden)

    Parviz Khadem

    2013-07-01

    Full Text Available The recent development on internet banking has contributed to this industry, significantly. People could do their banking transactions by clicking a bottom and transfer funds, pay bills, etc. In this paper, we present an empirical investigation to find out the effects of different factors on continuous internet banking. The proposed study of this paper has adopted a questionnaire, which was originally developed by Ho and Ko (2008 [Ho, S. H., & Ko, Y. Y. (2008. Effects of self-service technology on customer value and customer readiness: The case of Internet banking. Internet Research, 18(4, 427-446.]. We have used Pearson correlation test as well as stepwise regression techniques to verify the effect of different factors and the results of our survey show that four variables of easy implementation, usefulness, cost reduction and self-control positively influence continuous internet banking.

  15. Role of development banks in promoting industrial energy efficiency: India case studies

    International Nuclear Information System (INIS)

    The Industrial Development Bank of India (IDBI) is the premier institution in India purveying financial assistance to the industrial-sector projects. Its annual lending amounts to $6 billion. Recognizing the need to increase lending for energy efficiency and environmental management (ee/em) projects, the Asian Development Bank (ADB) provided a $150 million line of credit to IDBI. These funds were lent to cement, steel, paper, sugar and other industries. Accompanying the line of credit, ADB also provided funds for technical assistance to strengthen IDBI's capability for the assessment of projects related to energy efficiency and environmental management (ee/em). The technical assistance (TA) focused on IDBI's institutional capability, the procedures it follows for lending in this area, studies of ten energy-intensive sectors, and training and data needs to improve its lending. The findings of the TA reveal a need to (1) use ee/em indicators during IDBI's appraisal, approval, and monitoring of projects, (2) increase the ee/em information resource base - in-house and out-house ee/em experts, handbooks, computerized data bases - that IDBI staff can access, and (3) increase awareness of ee/em components among industrial borrowers. The sector studies show that there is at least a 20% lag compared to best practice for energy use, and that a significant potential, $1.0 billion, exists for investment in ee/em activities. These activities include (a) housekeeping measures such as improved lighting, variable-speed motors/drives, improving power factor, etc., (b) installing co-generation and captive power generation units, and (c) changing manufacturing processes to more efficient and less polluting ones. Training and data needs were also identified which would improve IDBI's lending for energy efficiency and environmental management

  16. A study of STP strategies of Chinese retail banking industry for competitive advantage

    OpenAIRE

    Wen, Manqing

    2006-01-01

    This dissertation reports on the research in how Chinese domestic banks use Segmentation, Targeting and Positioning (STP) strategy for retail banking in the context of anticipated competition after 2006 when the banking business will be fully open to foreign banks. With the full liberalization of China's banking sector due under China's WTO commitments, Chinese domestic banks are faced with the need to increase their competitiveness. This research will start with a literature review conce...

  17. A study on the effects of human resource management on making change within organization: A case study of banking industry

    OpenAIRE

    Mahdi Eyvazi; Amin Reza Kamalian; Abolfazl Moghaddam

    2013-01-01

    This paper presents a study to find the effects of human resource management on empowering employees in banking industry. The proposed study designs a questionnaire and distributes it among 243 randomly selected employees of the first Iranian private banks called Saman. There are four hypotheses in this survey. The first hypothesis investigates whether employment type influences customer satisfaction or not. The second hypothesis of the survey studies whether training as well as empowering em...

  18. The Foreign Equity in Banking Industry and the Effectiveness of Corporate Governance: Essential or a Soap Opera?

    OpenAIRE

    Banu Dincer

    2012-01-01

    This study investigates the impact of foreign equity and foreign board members on corporate governance mechanisms in banking industry in a developing country. Using a data set of recent period and OLS regression model, the effect of board size and composition on performance is analyzed. The results indicate that the presence of foreign equity and board members forces banks to reorient the corporate strategy and reduce operating and total costs. Foreign board members’ independence appears to p...

  19. Does Technology Acceptance Change the Way from CRM to Customer Loyalty?: An Empirical Study on the Banking Industry

    OpenAIRE

    Yi-Yuan Liu

    2010-01-01

    This study explores the moderating effect of technology acceptance on the relationship between customer relationship management (CRM) in terms of distribution and tailor-made functions and customer loyalty in the banking industry. The author uses LISREL two-group path analysis to find the variances between high and low technology acceptance. Data collected from the customers of nine retail banks show that commitments have a mediating effect on the relationship between the tailor-made function...

  20. The Temporalities of Working Lives: Orientations to Time in Career Portraits and in the London Banking Industry

    OpenAIRE

    Koessl, Gerald

    2013-01-01

    By elaborating a Bourdieusian methodological framework, this thesis explores the temporalities of working lives in two different empirical settings. First, in portraits of people’s careers featured in contemporary newspapers, and second, for two different kinds of workers associated with the banking industry in London. These two workforces consist of a group of people in their early and mid-careers who are involved in the ‘core’ activities of banks and a group of cleaning workers in the subco...

  1. Industrial Minerals and Artisanal Mining Study (Ethiopia World Bank Energy Access Project) : summary of activities, findings and recommendations of industrial minerals sub-project

    OpenAIRE

    Morgan, D. J.

    2007-01-01

    This report describes the findings of the industrial minerals sub-project of the Industrial Minerals and Artisanal Mining Study, one of three projects carried out by the British Geological Survey for the Ethiopia Energy Access Project – Mineral Component, under funding from the World Bank. The current status of the industrial minerals sub-sector in Ethiopia has been assessed through a survey of producers and users, data on domestic production and imports, and reference to conventional pub...

  2. Biological re-cultivation of industrial technological waste banks after steel production

    Science.gov (United States)

    Sokolovska, Maria; Zhiyanski, Miglena; Bech, Jaume

    2010-05-01

    The problem of re-cultivation of disturbed lands, after the creation of waste banks, is very important and of great scientific interest. The studies on the effectiveness of biological re-cultivation are focused mainly on activities and techniques for the acceleration of soil formation processes as. The relationship between substrate and plants is also studied, in order to create modern biotechnologies and contributes to the remediation of the re-cultivated lands within the territorial system. In this work we have studied three parts of an industrial waste bank named "The 7th of September" located in the green system of Sofia - Pernik agglomeration in Bulgaria. It consists of technological wastes produced by the steel industry. Its area of 20 dca is of special local importance. The aim of this study was to propose an appropriate technology for the biological re-cultivation, which could take place after all production activities had ceased. To achieve this aim a detailed study on the characteristics of climatic elements was carried out focusing on precipitation - limiting factor for future afforestation of waste banks. Analyses on hydro-physical and chemical parameters of substrates were undertaken in order to elaborate recommendations for their improvement and utility in biological re-cultivation. Here we present the characteristics of the vegetation which existed before the production activities and the approaches for choice of tree species in afforestation with different schemes and methods applied. On the basis of this study we were able to establish that the hydrological properties of substrates are quite similar to those of natural soils in the region. The variations obtained for some soil substrate layers were not significant. In relation to this we also outlined the quantity of organic matter and nutrient elements in waste banks as determining parameters for further biological re-cultivation. The studied site is located in the lower forest zone of the country

  3. Innovative Factors That Affect Financial Inclusion In Banking Industry. (A Case Study Of Equity Bank Mombasa County, Kenya.

    Directory of Open Access Journals (Sweden)

    sylvia mbithe wambua

    2013-10-01

    Full Text Available The general objective of the study was to analyze the innovative factors that affect financial inclusion specifically focusing on perceived risk on innovated channels, trust and confidence on innovated delivery channels, user friendliness of innovated delivery channel and anti-money laundering requirement on the innovated delivery channels in Mombasa County. The study utilized the descriptive survey research design with quantitative and qualitative approaches. The target population for the study was 20,585 equity customers operating in 5 branches within Mombasa County. The sample size for the study was 2000 customers. To ensure validity of the data collected, effort was made to ensure that the items in the instruments adequately address all the objectives of the study. The questionnaire were pilot-tested on 20 customers who were not part of the actual sample and the data obtained was used to determine the reliability of the questionnaire, after checking the collected data for completeness, quantitative data was coded and analyzed using Statistical Package for Social Scientists (SPSS. Descriptive statistics and correlation analysis were applied in data analysis and findings were presented using frequency distributions, graphs and pie charts. The study found that innovated channels of distribution are generally underutilized, the banks that roll out new channels of distribution such as Agency banking, E-Banking and M-banking are still experiencing influx long queues inside their banking halls especially at enquiry and customer service counters despite these innovated channels.

  4. MCDM Technique to Evaluating Mobile Banking Adoption in the Togolese Banking Industry Based on the Perceived Value : Perceived Benefit and Perceived Sacrifice Factors

    Directory of Open Access Journals (Sweden)

    Gbongli Komlan

    2016-05-01

    Full Text Available Development of new technological innovations in networks, platforms, and financial institutions has empowered m-banking service providers to target their business strategies plan with confidence. Nevertheless, lots of service innovations have failed to generate revenue due to lagging adoption issues. Even though, several prior researches have focused on the factors that influence the acceptance of mbanking, there is limited empirical study which simultaneously take the success factors (perceived benefit and resistance factors (perceived sacrifice that contribute to the customers adoption of m- banking. Furthermore, most previous researches investigate on the overall aspects related to the adoption of mobile banking, have used multiple regression methods (structural equation modeling or technology acceptance technique or some MCDM tools. However, these studies still have some shortcoming due to lack of delivering the enough information about these factors and their prioritizing facets. Nowadays, only those organizations which major goal is to achieve customer’s expectations with maximum quality can be successful in the market environment. This research reviewed the literature, took the advice from the experts in the field of m-banking service, and constructed the structural hierarchical table of the factors that affecting perceived value on consumers' adoption of mobile banking. Via a pairwise comparisons scale, a questionnaire designated was distributed to some university students in Lomé-Togo and later used AHP (Analytic Hierarchy Process to weigh each criteria, sub-criteria and alternative in order to rank them according to their preference. The finding revealed that financial risk is the utmost factor impacting the m-banking adoption, follow by money saved element. Both factors explain how consumers are more concerned with the financial or monetary issues and far ahead Security & Privacy risk come to confirm that, Togolese Banking industry

  5. Human Resource Management and Employee Job Satisfaction: Evidence from the Nigerian Banking Industry

    Directory of Open Access Journals (Sweden)

    Osibanjo, Omotayo Adewale

    2012-06-01

    Full Text Available The paper examines the effect of human resources management (factors on employees’ job satisfaction using data collected from two banks in the Nigerian banking industry. The study attempts to determine the effect of training and development on employee job satisfaction; to determine the influence of working conditions on employee job satisfaction and to determine the impact of human resources factors on employee job satisfaction. The survey instrument used in the collection of data was the questionnaire. The population of the study covered the entire staff of Intercontinental and Ecobank and the sample size of 200 employees were selected, using the simple random sampling techniques. Correlation and Regression analysis was adopted and the data generated was in line with the objectives of the study. The hypotheses were tested, and valid result was achieved i.e. Human Resources Management has an effect on employee job satisfaction. This suggests that for organization to develop, it must invest more in the human capital. The business environment is dynamic and there is need for organizations to adopt strategies to motivate and equip their staff, so as to ensure their loyalty and be source of competitive advantage.

  6. Investigating e-mail overload in the South African banking industry

    Directory of Open Access Journals (Sweden)

    E. Burger

    2007-11-01

    Full Text Available The information workers of today have a wide range of information sources available to make valuable decisions, so much so that it can lead to information overload. The purpose of this research was to investigate the extent of information overload in the South African banking industry. The empirical part of this study was done at the Standard Bank of South Africa, where 115 questionnaires were distributed to three categories of employees. It was found that e-mail is one of the most used computer-mediated applications and is used more than the World-Wide Web, instant messaging or peer-to-peer file sharing. Of the respondents, 65% felt overwhelmed by the amount of e-mails they received as 25% received more than 60 e-mails per day. A third of the respondents dedicated three hours or more to e-mails per day. Respondents agreed that the implementation of policies is important to ensure compliance with legislation, protection of privacy rights and copyright, and the filtering of spam. In conclusion, the respondents indicated that formal training in e-mail management should make a significant difference in the usage of e-mail within the organization and reduce e-mail overload.

  7. A survey on important factors influencing brand equity: A case study of banking industry

    Directory of Open Access Journals (Sweden)

    Saeed Sehhat

    2013-01-01

    Full Text Available One of the most important issues in increasing customers' needs is to increase the quality of services through providing better quality services. Customer satisfaction is one of the primary requirements to meet people's needs and to have an efficient customer relationship management (CRM we need to detect the most important factors influencing efficiency and effectiveness in banking industry. In this paper, we present an empirical study to detect these factors in one of private banks in Iran. The proposed study of this paper tries to reach three objectives. We first detect important factors, which build customers' perception towards CRM, then we detect all influencing factors, which impact CRM, and finally, we evaluate the impact of CRM towards brand equity. The proposed study first designs a questionnaire and distributes it among 386 customers. Using structural equation modeling and certified factor analysis, we analyze the results. The results indicate that three factors including information, employee job behavior and suggestions and other factor have meaningful impact on customer brand equity. However, the impact of equipment on customer brand equity was not meaningful.

  8. HUMAN RESOURCE MANAGEMENT AND EMPLOYEE JOB SATISFACTION: EVIDENCE FROM THE NIGERIAN BANKING INDUSTRY

    Directory of Open Access Journals (Sweden)

    Omotayo Adewale OSIBANJO

    2011-12-01

    Full Text Available The paper examines the effect of human resources management (factors on employees’ job satisfaction using data collected from two banks in the Nigerian banking industry. The study attempts to determine the effect of training and development on employee job satisfaction; to determine the influence of working conditions on employee job satisfaction; and to determine the impact of human resources factors on employee job satisfaction. The survey instrument used in the collection of data was the questionnaire. The population of the study covered the entire staff of Intercontinental and Ecobank and the sample size of 200 employees were selected, using the simple random sampling techniques. Correlation and Regression analysis was adopted and the data generated was in line with the objectives of the study. The hypotheses were tested, and valid result was achieved i.e. Human Resources Management has an effect on employee job satisfaction. This suggests that for organization to develop, it must invest more in the human capital. The business environment is dynamic and there is need for organizations to adopt strategies to motivate and equip their staff, so as to ensure their loyalty and be source of competitive advantage.

  9. Development prospects of the banking industry in the new EU member countries and forthcoming member countries

    Directory of Open Access Journals (Sweden)

    Marko Košak

    2006-05-01

    Full Text Available Bank consolidation has substantially decreased the number of banks in European banking, which has had important implications for the banking sectors structure in all EU member countries. The consolidation processes have had a tremendous impact on the developments in banking sectors of new EU member countries, wheremajor structural changes have been initiated mostly by new entrant banks from the old EU member countries. The future banking development in new EU member countries will very likely follow some main patterns known from the old EU members. Rather speculative conjectures, which are based on a comparison with banking sectors in other EU member countries indicate, that the total-asset-to-GDPratio in new member countries should further improve in the future. The banking sector growth will be based mostly on the growth of the credit to non-banking sector, while banks are not expected anymore to use non-bank deposits as a predominant way of funding. Instead potentials for alternative funding possibilities should be activated. Although the non-bank financial intermediaries in new EU membersrepresent a serious competition to banks, their relative underdevelopment prevents them from impacting the developments in banking sectors as known from old EU member countries.

  10. ORGANIZATIONAL CULTURE, ABSORPTIVE CAPACITY, INNOVATION PERFORMANCE AND COMPETITIVE ADVANTAGE: AN INTEGRATED ASSESSMENT IN INDONESIAN BANKING INDUSTRY

    Directory of Open Access Journals (Sweden)

    Ahmad Adriansyah

    2015-04-01

    Full Text Available The positive impact of absorptive capacity (ACAP on innovation and the positive impact of innovation on competitive advantage have been proven in different research contexts. However, current knowledge on organizational culture that affects ACAP, innovation and competitive advantage as a whole, remains unclear. This article proposes a model to examine how organizational culture (developmental culture and rational culture affects ACAP, innovation and competitive advantage, directly and indirectly as well. Surveyed data (in Indonesian Banking Industry shows that both of organizational culture have a direct impact on ACAP. Only developmental culture has a direct impact on innovation. There is no culture type affects competitive advantage directly. In this research, culture affects competitive advantage through ACAP and innovation.

  11. GUARANTEEING THE TROUBLE-FREE OPERATION OF CAPACITOR BANKS IN POWER-SUPPLY SYSTEMS OF INDUSTRIAL ENTERPRISES

    Directory of Open Access Journals (Sweden)

    D.A. Gapon

    2016-03-01

    Full Text Available Purpose. The problem of resonance phenomena in power systems of industrial enterprises using capacitor banks for reactive power compensation was detected. Circuit of the capacitor banks tier to downshift main substation tires is present. But there is no common algorithm to calculate and avoid such trouble. The main goal of this article is to introduce some basics for power supply systems with possible resonant circuits engineering. Methodology. At the first step the data on the change of the current in the chemical company network when changing capacitor banks value are received. For these purposes the oscilloscope function of digital protection relay was used. Current data samples were analyzed by spectrum detection software. Most significant levels of the 3rd and 5th harmonics were achieved. Comparison of harmonic distortion levels with and without capacitor bank is given. Results. Achieved data allow making conclusion about overloading reasons of capacitor banks while higher harmonics currents presence. A voltage and current harmonious composition measuring in the absence of power quality analyzers using digital protection relay terminals or emergencies registers are proposed. The necessity of power quality monitoring near capacitor banks connections to avoid resonance phenomena (current and voltage resonance in industrial power supply systems is proven. The control algorithm of capacitor banks to provide electromagnetic compatibility, while various modes of nonlinear load operation is given. Originality. Using of digital protection relay oscilloscoping for current resonant detection can allow to significally reduce time and cost of solution. Replacement parallel circuit comprising a branch and one active-inductive load to another branch network in the presence of higher harmonics source are proposed. Practical value. A sequence for measuring the levels of harmonic components at the connections of capacitor banks in the absence of specialized

  12. The Impact of New Technology on Skills and Skill Formation in the Banking and Textile Industries. NCEE Brief Number 1.

    Science.gov (United States)

    Bailey, Thomas; Noyelle, Thierry

    The subject of this report is the impact of microelectronic technology on the process of skill formation with particular reference to two industries: banking and textiles. A recent research effort sought to identify and understand how changes in the structure and nature of skills were affecting the process of skill formation and the balance of…

  13. Empirical Study of post-takeover performance in banking industry: comparison between U.S. and European bank acquisitions.

    OpenAIRE

    Miron, Lionel; Patel, Fabien

    2008-01-01

    Takeover is a business activity which really started in the beginning of the eighties and which still takes a strong part in the business and financial area all over the world. According to our studies as the desire for further acknowledgements and the desire of building a career around financial activities, this study has been naturally conducted in the banking area. Regarding the steady use of acquisition like a powerful process with some positive and negative sides, we decided to implement...

  14. Current Credit Risk Management Pr4actices in Chinese Banking Industry

    OpenAIRE

    Zheng, Hao

    2008-01-01

    Bank loans can be characterized as the engine of the Chinese economy as the economy is almost financed by bank loans. As a result, Credit risk management in Chinese banks is not only the issue to those banks, but it is also essential to the stability of the whole economy. Inadequate credit risk management practices can create an unforeseeable disaster to China in the future, especially with a significant increase in credit expansion. In the last decade, the government has tried...

  15. A Comparative Study of Non Performing Assets in Indian Banking Industry

    OpenAIRE

    Pacha Malyadri; Sirisha, S.

    2011-01-01

    The Indian banking system has undergone significant transformation following financial sector reforms. It is adopting international best practices with a vision to strengthen the banking sector. Several prudential and provisioning norms have been introduced, and these are pressurizing banks to improve efficiency and trim down NPAs to improve the financial health in the banking system. In the background of these developments, this study strives to examine the state of affair of the Non perform...

  16. The Performance of Internet-Based Business Models: Evidence from the Banking Industry

    OpenAIRE

    Robert DeYoung

    2005-01-01

    The initial Internet bank startups tended to underperform branching bank startups. This suggested that Internet-only business models were not economically viable for banks. However, firms that pioneer new business models may benefit substantially from experience as they grow older, and firms that use automated production technologies may benefit from scale effects as they grow larger. Econometric analysis of Internet-only bank startups finds strong evidence of the latter, but not the former, ...

  17. Corporate performance, board structure, and their determinants in the banking industry

    OpenAIRE

    Renée B. Adams; Mehran, Hamid

    2008-01-01

    The subprime crisis highlights how little we know about the governance of banks. This paper addresses a long-standing gap in the literature by analyzing board governance using a sample of banking firm data that spans forty years. We examine the relationship between board structure (size and composition) and bank performance, as well as some determinants of board structure. We document that mergers and acquisitions activity influences bank board composition, and we provide new evidence that or...

  18. Seabird data collected by the Grand Banks offshore hydrocarbon industry 1999-2002 : results, limitations and suggestions for improvement

    Energy Technology Data Exchange (ETDEWEB)

    Baillie, S.M.; Robertson, G.J. [Canadian Wildlife Service, Mount Pearl, NL (Canada); Wiese, F.K. [Washington Univ., Seattle, WA (United States). School of Aquatic and Fishery Sciences; Williams, U.P. [Petro-Canada, East Coast Operations, St. John' s, NL (Canada)

    2005-07-01

    Offshore oil operations attract and concentrate migratory seabirds through an artificially enhanced food supply and lights. In order to understand the vulnerability of seabirds near offshore oil facilities, the degree of association of seabirds with these sites must be determined. Offshore oil and gas exploration on Newfoundland's Grand Banks began in the early 1980s, with first oil produced in 1997 at the Hibernia fixed platform. Additional production followed in 2002 from the Terra Nova Floating Production Storage and Offloading Vessel. As the Grand Banks oil industry grows, seismic surveys continue to be conducted and an estimated 30,000 litres of crude oil and synthetic based drilling fluids have been spilled from exploration drilling, development drilling and production oil operations between 1997 and 2002. Most of the spills occurred in winter when the number of seabirds on the Grand Banks are highest and most vulnerable to oil pollution. This report presents an evaluation of the current Grand Banks offshore oil and gas development seabird monitoring programs. It focuses mostly on seabird monitoring on fixed platforms. The objective was to assess the scientific quality of seabird-related industry programs by compiling and summarizing all available spatial and temporal seabird abundance data and deck stranded birds associated with Grand Banks offshore oil platforms from 1997 to 2002. Data on seabird distributions at sea and stranded bird encounters was collected from 8 offshore hydrocarbon sites on the northeastern Grand Banks. It was recommended that a standardized seabird monitoring and observer training program for the offshore operations in the Grand Banks region be implemented. 43 refs., 5 tabs., 16 figs., 3 appendices.

  19. Studying the impact of industry type validation criteria to Legal customers of Bank Saderat Iran using data envelopment analysis

    Directory of Open Access Journals (Sweden)

    Alireza Rajabipour Meybodi

    2013-08-01

    Full Text Available One of the problems of today's banking system is overdue loans. The basic strategy for solving this problem is creating a credit rating system of customers. Financial ratios extracted from financial statements of companies have long been considered as one of the useful tools used for evaluating companies by individuals to predict future conditions. Therefore, in this study, ranking of companies in each industry has been discussed using Data Envelopment Analysis (DEA and a number of inputs and outputs such as financial ratios and other important characteristics from the viewpoint of professors and credit experts. Then, ratings of the inputs and outputs (credit criteria have been identified to distinguish and compare the types of industries using sensitivity analysis. Finally, the values of inputs and outputs have been studied for different industries. The research approach can be used by banks in credit risk management for customers.

  20. Denying Foreign Bank Entry: Implications For Bank Interest Margins

    OpenAIRE

    Ross Levine

    2003-01-01

    This paper examines the impact of restricting foreign bank entry on bank net interest margins while controlling for (a) impediments to domestic bank entry, (b) the degree of foreign bank ownership of the domestic banking industry, (c) an array of bank-specific characteristics, (c) banking sectorconcentration, and (d) various country traits. Using data on almost 1200 banks across 47 countries, the results suggest that restricting foreign bank entry boosts bank net interest margins. Also, restr...

  1. Characterization of Early and Late Adopters of ATM Card in Indian Banking Industry

    Directory of Open Access Journals (Sweden)

    Kamalpreet Kaur

    2012-10-01

    Full Text Available The present study deals with affect of adoption pattern of the ATMs by banks on its characteristics. With the exploration of various characteristics of the banks like Size, Profi tability, Efficiency, Cost of Operations, Asset quality and Credit risk, Financing Pattern, Diversifi cation and Age etc.; the study has tried to differentiate between the early and late adopter category of the banks regarding ATM cards. The banks have been categorized into early and late adopters on the basis of their adoption period. For this purpose, 50 scheduled commercial banks consisting of 27 Public Sector Banks and 23 Private Sector Banks have been taken as sample to investigate the various aspects of and early adopter banks in comparison to late adopter banks. The time period of the study is 20 years i.e. from 1991 to 2010. It can be concluded that the initiators and fi rst movers take advantage over the late adopters and laggards. They have found to perform better in terms of various parameters. Overall, the early adopter banks are larger in size, more diversifi ed, having lesser branches, more market share and wide ATM network as compared to late adopter ones. Thus, the empirical results evidently reveal that the both the groups have their own different characteristics.

  2. Effects of interest rate, exchange rate and their volatilities on stock prices: evidence from banking industry of Pakistan

    Directory of Open Access Journals (Sweden)

    Syed Tehseen JAWAID

    2012-08-01

    Full Text Available This study investigates the effects of exchange rate, interest rates, and their volatilities on stock prices of banking industry of Pakistan. Cointegration results suggests the existance of significant negative long run relationship between exchange rate and short term interest rate with stock prices. On the other hand, positive and significant relationship exists between volatilities of exchange rate and interest rate with stock prices. Causality analysis confirms bidirectional causality between exchange rate and stock prices. Whereas, unidirectional causality runs from short term interest rate to stock prices. Sensitivity analysis confirms that the results are robust. It is suggested that investors should invest in banking sector stocks when exchange rate and interest rates are highly volatile. The result also supports the view that exchange rate and interest rate can be used as an indicator for investment decision making in banking sector stocks.

  3. ASPECTS OF THE CONTRIBUTION OF BANKING AND INDUSTRIAL CAPITAL TO THE DEVELOPMENT AND MODERNIZATION OF GOLD MINING DURING THE EXISTENCE OF „MICA” COMPANY (1920-1948)

    OpenAIRE

    MIRCEA BARON

    2007-01-01

    The paper approaches certain aspects regarding the involvement of the banking and industrial capital in the development and modernization of gold mining during the existence of „Mica” Company (1920-1948). The paper presents the political and economic factors contributing to the positive results in the field. It also provides examples of the way in which the banking and industrial capital was involved in: the nationalization of the Romanian industry in general, and of mining in particular; the...

  4. IDENTIFYING AND VALIDATING DIMENSIONS OF SERVICE QUALITY FOR THE BANKING INDUSTRY IN MALAYSIA

    OpenAIRE

    Firdaus Abdullah; Jasmine Vivienne Andrew; Voon Boo Ho

    2010-01-01

    Excellent service quality is crucial to business survival in the present banking environment in order to gain competitive advantage and corporate profitability. Thus, it is essential to analyze the means of measuring and evaluating service quality provided by banking institutions as they adjust to the dynamic changes in the banking environment. Previous studies have produced scales that bear a resemblance to generic measures of service quality, which may not be totally adequate in assessing t...

  5. Learning by Lending, Competition, and Screening Incentives in the Banking Industry

    OpenAIRE

    Giovanni, de, C.; Ariccia#x2019

    2000-01-01

    This paper shows that banks may have an incentive to reduce screening when the proportion of untested borrowers on the market increases, leading to a deterioration of their portfolios and a contraction of their profits. The paper addresses the issue in the context of a simple model where banks compete solely on screening and in a more complex model where banks compete by offering borrowers a menu of contracts. The results have policy implications with regard to financial liberalization, lendi...

  6. Board Size and Board Independence: A Quantitative Study on Banking Industry in Pakistan

    OpenAIRE

    Kashif Rashid; Aqil Waqar Khan

    2014-01-01

    This paper aims to investigate the relationship of board independence and board size with productivity and efficiency of the listed banks on the Karachi Stock Exchange, Pakistan. There is a lack of consensus regarding impact of corporate governance practices in correspondence to number of board members and board independence in banking sector. The derived results of the study show that there is a positive relationship between board independence and bank profitability a...

  7. Firm Growth and Efficiency in the Banking Industry: A new test of the efficient structure hypothesis

    OpenAIRE

    Homma, Tetsushi; Tsutsui, Yoshiro; UCHIDA Hirofumi

    2012-01-01

    This paper proposes a new test of the efficient structure hypothesis by directly examining the relation between firm efficiency and firm growth. This is also a test of the so-called quiet-life hypothesis. Applying this test to large banks in Japan, we find that more efficient banks become larger, which is consistent with the efficient structure hypothesis. We also find that market concentration reduces banks' cost efficiency, which is consistent with the quiet-life hypothesis. These findings ...

  8. Introducing ISO 9000 to the Kazakhstan Banking Industry:A Case Study

    Directory of Open Access Journals (Sweden)

    Hatice Camgoz Akdag

    2011-07-01

    Full Text Available Banks in Kazakhstan have experienced a lengthy period of political stability and economic growth. Together with rational approach to banking and finance policy, this has helped to push Kazakhstan’s banking system to a higher level of development. It is now widely known that the Kazakh market is highly attractive to foreign investors. The scope for profits is growing, and country risk is comparatively low. As the Kazakh banks face a shortage of long-term funds and access to existing resources is influenced by political factors, capital drawn from the international markets will play a decisive role in their growth.

  9. Evaluating the Effect of Lead Time on Quality Service Delivery in the Banking Industry in Kumasi Metropolis of Ghana

    Directory of Open Access Journals (Sweden)

    Stephen Okyere

    2015-07-01

    Full Text Available Customers are becoming more attracted to quality service delivery and are being impatience and unsatisfied when they had to be delayed or wait for longer times before they are served.  Hence, Quality Service Delivery is of utmost importance to every service organisation especially financial industry. Most financial institutions focus attention on product innovation at the expense of lead time management which is a major factor in ensuring service quality and customer satisfaction. Consequently, this research looks at evaluating the effect of lead time on quality service delivery in the Banking Industry in Kumasi Metropolis of Ghana. The study relied on Primary data collected through questionnaires, observation and interview instruments, administered to staff and customers of some selected branches of a commercial bank in the study area. The data was analysed qualitatively. The researchers realised that despite the immense importance of lead time on quality service delivery, little attention is given to the concept. It was revealed that, customers were dissatisfied with the commercial bank’s services as a result of the unnecessary delays and queuing at the bank premises. The long lead time was found to be attributable to plant/system failure, skill gap on the part of employees, ATM underutilization and frequent breakdowns, among others. This has consequently resulted into long lead time, waiting, queuing and unnecessary delay at the banking hall. It is recommended that Tellers should be provided with electronic card readers for verification of customer’s data and processing to be faster.

  10. An empirical study on effective factors on entrepreneurial orientation in Iranian banking industry

    Directory of Open Access Journals (Sweden)

    Hasan Darvish

    2012-10-01

    Full Text Available During the past few years, many banks try to move from traditional banking system to entrepreneurial one to create new opportunities as well as changing the conditions to deal with the environmental threats. Therefore, recognizing the entrepreneurial orientation and the factors influencing plays an important role for amplifying the innovation and preparing the conditions for the banks to enter the risking process of entrepreneurship. The purpose of this article is to propose a model for entrepreneurial orientation, which can be used by policymakers and managers of banking system towards improving the entrepreneurial orientation. This paper performs a survey among 700 employees of private banks in Tehran, Iran. To collect the required data, the questionnaire was distributed randomly among 350 staffs of these banks and 184 were found to be useful to process. The results show that the entrepreneurial orientation, cultural factors and among organizations factors, making proper connections between organizational unit and high manager support had a good condition. Moreover, organizational conflicts, inappropriate rewarding system, economical and political conditions and the values were not considered as positive adjustment. Thus, the proposed model, as an aborigine pattern, can be used by policy makers and high managers of Iran’s banking system to provide the necessary conditions to enter the entrepreneurial process in the banking system.

  11. A comparative study of financing small and cottage industries by interest-free banks in Turkey, Cyprus, Sudan and Bangladesh

    OpenAIRE

    Mohammed N. Alam

    2008-01-01

    Purpose – The purpose of this paper is to demonstrate a comparative study of financing small and cottage industries (SCIs) by interest-free banks in different countries like Turkey, Cyprus, Sudan and Bangladesh. Design/methodology/approach – The objectives are achieved by analyzing data based on an “institutional network” theoretical frame of references. The methodological approach used in the research is of a qualitative nature. Findings – The research result shows that the lender–borrower n...

  12. A study on effective factors influencing on equity risk in banking industry

    Directory of Open Access Journals (Sweden)

    Mohammad Khodaei Valahzaghard

    2014-10-01

    Full Text Available Measuring the effects of various factors influencing on risk of return in banking system plays essential role on making managerial decisions. This paper investigates the effects of seven factors including equities, leverage, dividend, size, growth domestic products, bank concentration and market return on risk of return in selected banks listed on Tehran Stock Exchange. The study selects the necessary data through financial statements announced on exchange as well as macro-economic figures reported by central bank of Iran to examine the hypotheses of the survey. Using some regression technique, the study has determined that only bank size and growth domestic product influence significantly on risk of return on Tehran Stock Exchange.

  13. The validation of a workplace incivility scale within the South African banking industry

    Directory of Open Access Journals (Sweden)

    Olivia Smidt

    2016-04-01

    Full Text Available Orientation: Workplace incivility holds consequences for both individuals and organisations. Managers are becoming increasingly aware of this phenomenon. Currently, there is no workplace incivility scale validated for use within the South African context. Research purpose: To investigate the reliability and validity of the adapted workplace incivility scale by Leiter and colleagues for use within South Africa. Motivation for the study: As it is currently difficult to measure workplace incivility within the South African context because of the lack of a valid and reliable scale, it is necessary to validate such a scale.Research design, approach and method: A cross-sectional research approach was used for the study. Convenience sampling (N = 345 was used within the South African banking industry. Specifically, the factor structure, convergent validity, discriminant validity and predictive validity were investigated in order to establish the overall validity of the scale. Main findings: The results confirmed that the scale showed a three-factor structure as bestfitting with acceptable reliability coefficients. Furthermore, discriminant validity could be shown between workplace incivility and workplace bullying, that is, supporting that these two constructs are not the same phenomenon. In terms of relationships, colleague incivility did not significantly predict any of the outcome variables and instigated incivility only being a negative predictor of job satisfaction and a borderline statistically significant negative predictor of work engagement. However, supervisor incivility predicted all the outcomes negatively. Practical/Managerial implications: Based on the results, workplace incivility should be addressed because of the harmful effects it can have, not only on employees but also on organisations. It is therefore necessary for managers to create awareness of workplace incivility in order to ensure that it does not integrate within the

  14. Market Rower; Banking and Financial Mediation: an Approach from the Industrial Organization

    Directory of Open Access Journals (Sweden)

    Guillermo Jopen Sánchez

    2013-06-01

    Full Text Available This article provides an exploratory analysis of the process for determining intermediation margins in the Peruvian banking system. In the period between 2001 and 2010, this process was influenced primarily by two occurrences: the international financial crises towards the end of the 1990s, and the application of the Financial System Consolidation Program (Programa de Consolidación del Sistema Financiero in Peru. The analysis delivers some evidence that in the case of Peruvian banking, market power and, specifically, the existence of market power-related inequalities between banks may be relevant factors in the process of determining financial intermediation margins.

  15. Reviews on Market Structure and Efficiency of China Banking Industry%我国银行业市场结构与效率研究综述

    Institute of Scientific and Technical Information of China (English)

    吴海燕

    2012-01-01

    This paper makes an overview on market structure and efficiency of banking industry and applicability of S-C-P structure in banking industry,and proposes,according to the specific situation of China’s banking industry,the ways of further study on the market structure and efficiency of banking industry during the period of economic transition.%对银行业市场结构、银行效率及S-C-P结构在银行业适用性相关问题进行了综述,同时结合我国银行业发展的具体情况,提出经济转轨时期银行业市场结构和效率进一步研究的方向。

  16. Market Rower; Banking and Financial Mediation: an Approach from the Industrial Organization

    OpenAIRE

    Guillermo Jopen Sánchez

    2013-01-01

    This article provides an exploratory analysis of the process for determining intermediation margins in the Peruvian banking system. In the period between 2001 and 2010, this process was influenced primarily by two occurrences: the international financial crises towards the end of the 1990s, and the application of the Financial System Consolidation Program (Programa de Consolidación del Sistema Financiero) in Peru. The analysis delivers some evidence that in the case of Peruvian banking, marke...

  17. Performance-based compensation vs. guaranteed compensation: contractual incentives and performance in the Brazilian banking industry

    OpenAIRE

    Klenio Barbosa; André Bucione; André Portela Souza

    2014-01-01

    Top management from retail banks must delegate authority to lower-level managers to operate branches and service centers. Doing so, they must navigate through conflicts of interest, asymmetric information and limited monitoring in designing compensation plans for such agents. Pursuant to this delegation, banks adopt a system of performance targets and incentives to align the interests of senior and unit managers. This paper evaluates the causal relationship between performance-based salaries ...

  18. Cash limitations : Strategy and control on a functional level in the banking industry

    OpenAIRE

    Tingström, Lovisa; Kulesa, Linda

    2015-01-01

    In today’s ever-evolving society the use of cash is replaced by digital services in the banking sector. Some local banks restrict manual cash handling while others remove it completely. This essay examines how management accounting is affected by restricted cash handling. The theory clarifies that management accounting strategies create guidelines and provides specific framework for employees and managers in the organization. If the strategy is unclear employees may have difficulty knowing ho...

  19. Career Stage Effect on Organizational Commitment: Empirical Evidence from Indian Banking Industry

    OpenAIRE

    Sandhu, H.S.; Kanwaldeep Kaur

    2010-01-01

    This study examines the career stage effect on organizational commitment of bank employees. The subjectsincluded 660 clerical and managerial staff of Indian banks operating in the state of Punjab in northern India.Organizational commitment has been measured by Meyer et al.’s (1993) Organizational Commitment Scale.Career stages were identified by each respondent’s self- reported age, and tenure in the organization. Results ofthe study revealed significant differences in organizational commitme...

  20. Market structure and the diffusion of e-commerce: Evidence from the retail banking industry

    OpenAIRE

    Allen, Jason Van; Clark, Robert; Houde, Jean-François

    2008-01-01

    This paper studies the role that market structure plays in affecting the diffusion of electronic banking. Electronic banking (and electronic commerce more generally) reduces the cost of performing many types of transactions for firms. The full benefits for firms from adoption, however, only accrue once consumers begin to perform a significant share of their transactions online. Since there are learning costs to adopting the new technology firms may try to encourage consumers to go online by a...

  1. Using Behavioral Economics to Analyze Credit Policies in the Banking Industry

    OpenAIRE

    David Peón; Anxo Calvo

    2012-01-01

    2008 world financial meltdown highlighted significant shortcomings on procedures used by the banking sector to provide credit to the real economy. A long period of indulgence granting personal loans and mortgages that boosted a credit bubble all over the world has been followed by an era of suspicion within the banking sector, precipitating the liquidity crunch and the credit squeeze to private agents. Behavioral Finance has emerged as an alternative approach to analyze efficiency on financia...

  2. Firm Growth and Efficiency in the Banking Industry : A New Test of the Efficient Structure Hypothesis

    OpenAIRE

    Homma, Tetsushi; Tsutsui, Yoshiro; UCHIDA Hirofumi

    2012-01-01

    This paper proposes a new test of the efficient structure hypothesis by directly examining the relation between firm efficiency and firm growth. This is also a test of the so-called quiet-life hypothesis.Applying this test to large banks in Japan, we find that more efficient banks become larger, which is consistent with the efficient structure hypothesis. We also find that market concentration reduces banks’ cost efficiency, which is consistent with the quiet-life hypothesis. These finding...

  3. Financial Reform, Ownership and Performance in Banking Industry: The Case of Bangladesh

    OpenAIRE

    S. M. Sohrab Uddin; Yasushi Suzuki

    2011-01-01

    Bangladesh entered into the era of financial reform during the early 1980s. Most of the reforms initiated by thegovernment have concentrated predominantly on the banking sector. Consequently, many changes relating toownership, market concentration, regulatory measures and policies have taken place primarily to enhancing bankperformance. In this regard, this study is undertaken to investigate the performance of commercial banks afterthe implementation of significant financial reform. Data Enve...

  4. The Role and Importance of Investment Banking in the Financial Industry and Innovation

    OpenAIRE

    Davcev, Ljupco

    2011-01-01

    Investment banking is among the important subjects in the agendas of politicians, financial regulators, manufacturers, local and global market participants and students. Great and enhanced expansion of this sector in terms of size and geographical coverage, undergoing changes, and impact on the structure of the economy and financial system in recent years are topics that are processed constantly. To understand this position in investment banking, you need to develop the main characteristics, ...

  5. A study on the effects of human resource management on making change within organization: A case study of banking industry

    Directory of Open Access Journals (Sweden)

    Mahdi Eyvazi

    2013-10-01

    Full Text Available This paper presents a study to find the effects of human resource management on empowering employees in banking industry. The proposed study designs a questionnaire and distributes it among 243 randomly selected employees of the first Iranian private banks called Saman. There are four hypotheses in this survey. The first hypothesis investigates whether employment type influences customer satisfaction or not. The second hypothesis of the survey studies whether training as well as empowering employees could increase organizational commitment or not. The third hypothesis of the survey investigates whether there is a positive relationship between creating motivation as well as job security and profitability. Finally, the last hypothesis of this survey tries to find out whether there is a positive and meaningful relationship between leadership style and supplier satisfaction. The implementation of some statistical tests confirms all four hypotheses of the survey.

  6. Intangible Assets and Profitability in the Italian Banking Industry: Which Relationship?

    Directory of Open Access Journals (Sweden)

    Fabio Piluso

    2013-11-01

    Full Text Available Purpose of this paper is to value the role of the human capital in the profitability production within the Italian Mutual Bank (Bcc; to achieve this, we provide for the carrying out of an analysis on a sample of 209 of the above-mentioned banks using the Pulic’s VAICTM methodology (1998, in a five-year period of time (2006-2010.Obviously, we will use what the specialized literature gives us, which offers interesting and in-depth hints about the intellectual capital, but only referred to the listed medium-large banks; as far as we know there are no analysis and assessments over the local banks which, apart from their dimension, have a more and more nerve role in the financing of the real economy. The results of our analysis show clearly how the human capital has a meaningful role on the banks’ profitability, especially those which let the active presence in the territory be a setting value of their own business mission. At a territorial level, the Bcc of the South show steadier marginal effects than their sister companies of the North. In a historical period characterized by evident phenomena of credit crunch put into action by the great banks on the real economy, the banks’ local model and centrality of the human capital which characterize them still represents a value on which set up the sustain and the revival of the economy in the territory.

  7. The impact of financing method on performance of private banking industry

    Directory of Open Access Journals (Sweden)

    Ali Rouhi

    2013-02-01

    Full Text Available Banking sector has been one of the fastest growing sectors in Iran due to changes in regulations in private banks. In this paper, we perform a survey on the effect of structure of financing on banking performance. The main question of this survey is whether there is any relationship between different methods of financing private banks in terms of their performances. The survey investigates relationship between changes in debt ratio with return of assets, between changes in time dependent investments and return of assets, between changes in long-term investments and return of assets. Finally, we study whether there is a relationship between changes in ratio of total equities to total assets on return of assets. The proposed study of this paper considers three private banks whose shares have been traded on Tehran Stock Exchange namely Eghtesad Novin, Parsian and Saman. The information has been collected over the period 2006-2010. The results of this study indicates that there are some positive and meaningful relationships between changes in time dependent investments, changes in long-term investments ratio of total equities to total assets with return of assets. However, the study did not find any meaningful relationship between changes in total equities to total assets and return of assets.

  8. Board Size and Board Independence: A Quantitative Study on Banking Industry in Pakistan

    Directory of Open Access Journals (Sweden)

    Kashif Rashid

    2014-12-01

    Full Text Available This paper aims to investigate the relationship of board independence and board size with productivity and efficiency of the listed banks on the Karachi Stock Exchange, Pakistan. There is a lack of consensus regarding impact of corporate governance practices in correspondence to number of board members and board independence in banking sector. The derived results of the study show that there is a positive relationship between board independence and bank profitability and efficiency. Independent directors play a crucial role in providing genuine advice during executive decision making process which is an important source for improving overall corporate governance. Moreover, results regarding the role of control variables suggest a positive relationship of the total assets and deposits of the firm with the firm’s performance supporting stewardship theory in the market.

  9. An empirical study for measuring the success index of banking industry

    Directory of Open Access Journals (Sweden)

    Mohsen Mardani

    2012-08-01

    Full Text Available Measuring organization performance plays an important role for developing better strategic plans. In today's competitive environment, organizations attempt for the product quality or offering the service, delivery, reliability capability and the customer satisfaction. These properties are not measurable only by traditional financial criteria and we need a method, which could consider non-financial factors as well. The present study of this paper proposed a hybrid of balanced score card (BSC and data envelopment analysis (DEA method for an empirical study of banking sector. The study proposes a model for assessing the Tose`eTa`avon bank performance, which is an example of governmental credit and financial services institutes. The study determines different important factors associated with each four components of BSC and uses analytical hierarchy process to rank the measures. In each part of BSC implementation, we use DEA for ranking different units of bank and efficient and inefficient units are determined.

  10. Investigating the relationship between service quality and customer loyalty: A case study of banking industry

    Directory of Open Access Journals (Sweden)

    Aliakbar Aghaei

    2013-07-01

    Full Text Available The present study investigates the relationship between service quality and customer loyalty in one of Iranian banks in province of Golestan, Iran named Bank Melli Iran. The population of the study consists of all customers of this branch. Using Kersity-Morgan table and simple random sampling, a number of 384 customers were selected as the participants of the study. The method of research is descriptive-correlation with a survey design. SERVQUAL scale and a researcher-made questionnaire were used to examine service quality and customer loyalty, respectively. Pearson correlation formula was run to analyze the data. The results showed a significant relationship between different aspects of service quality and customer loyalty in this particular branch of bank.

  11. A Service Architecture Solution for Mobile Enterprise Resources: A Case Study in the Banking Industry

    Science.gov (United States)

    Garcia-Gonzalez, Juan P.; Gacitua-Decar, Geronica; Pahl, Claus

    Providing mobility to participants of business processes is an increasing trend in the banking sector. Independence of a physical place to interact with clients, while been able to use the information managed in the banking applications is one, of the benefits of mobile business processes. Challenges arising from this approach include to deal with a scenario of occasionally connected communication; security issues regarding the exposition of internal information on devices-that could be lost-; and restrictions on the capacity of mobile devices. This paper presents our experience in implementing a service-based architecture solution to extend centralised resources from a financial institution to a mobile platform.

  12. The redeployment of blind and partially sighted staff in the banking industry.

    Science.gov (United States)

    Simkiss, P A

    1997-01-01

    UK banks have traditionally employed blind and partially sighted people as telephonists. The introduction of new technology and organisational restructuring has lead to a decrease in the need for clerical staff. Banks are faced with the dilemma of what to do with blind and partially sighted telephonists. Many are considering the options and preferring to deal with individual cases at a local level as they become pressing rather than take a co-ordinated approach. This paper describes how one Bank decided to tackle this challenge at a corporate level through a company wide redeployment project, assisted by the Royal National Institute for the Blind (RNIB). Data collection, assessments, job analysis and technical investigations are described. The central role of training both for project participants and personnel staff is discussed and the responsibilities of project Case Managers are reported. So far over 100 members of staff have been relocated, supplied with new equipment, had their current job expanded or been placed in a new job. Some other wide ranging results such as changes to Bank policy are discussed. The conclusion highlights some of the challenges encountered and suggests how the lessons learned through the project might be applied to other situations. PMID:24441858

  13. The Learning Organisation--Myth or Reality? Examples from the UK Retail Banking Industry.

    Science.gov (United States)

    Harris, Lisa

    2002-01-01

    Interviews with 42 bank managers considered learning in the context of new technological projects. Case studies of projects provide evidence that learning from past mistakes is the exception and, therefore, even successful projects had a limited impact on organizations. (Contains 22 references.) (JOW)

  14. Understanding Market Concentration: Internet-Based Applications from the Banking Industry

    Science.gov (United States)

    Hays, Fred H.; Ward, Sidne Gail

    2011-01-01

    Market structure is an essential topic in economics and finance courses, including bank management as well as many other business school courses, for example marketing, human resources and strategic management. Instructors explain the virtues of perfect competition and the evils of monopoly along with alternative market models. Often conversations…

  15. The Relationship between Organizational Culture and Performance: Merger in the Nigerian Banking Industry

    Science.gov (United States)

    Okoro, Henrietta Mbamalu

    2010-01-01

    Recent merger waves in most organizations fail to increase organizational performance and sustain competitive advantage. Several U.S. organizational mergers failed to sustain market competition and retain employees. Most consolidated and merged banks in Nigeria are in distress and have failed to increase organizational performance. Currently,…

  16. Developing an Engineering Data Bank Service for the Precision Machinery Industry Cluster Using the Living Lab Concept

    Directory of Open Access Journals (Sweden)

    Kuo-Shu Luo

    2012-09-01

    Full Text Available In Taiwan the precision machinery industry has always played an important role in promoting important industrial upgrades. Small and medium enterprises (SMEs account for the vast majority of participants in this industry. Because of their size and number they face a number of problems. These include difficulty in responding quickly to market demand, a low level of collaboration, and insufficient interaction between designers in central factories and the subcontractors who manufacture components for them. Taiwan’s i236 initiative applied a Living Lab Concept, along with information and communication technology (ICT, to develop a cloud-based ‘Engineering Data Bank Service’ to act as a hub for gathering data together from a local precision machinery industry ecosystem. The Taichung City Precision Machinery Innovation Technology Park was selected as the test site. After deploying the service to more than 400 SMEs, it is found that this service has a low deployment cost, and can indeed effectively enhance the working efficiency of R&D personnel and increase the interaction between central factories and subcontractors, thereby enhancing the international competitiveness of the precision machinery industry in Taiwan.

  17. An exploration study on factors influencing acceptance of electronic banking industry

    Directory of Open Access Journals (Sweden)

    Naser Azad

    2013-06-01

    Full Text Available This paper presents an empirical investigation to detect important factors influencing on electronic banking adoption using factor analysis. The proposed study designed a questionnaire, distributed among 210 customers who were regular customers of four banks in city of Tehran, Iran named Saderat, Eghtesad Novin, Melli and Mellat. The questionnaire consists of 42 questions and since factor analysis is sensitive on skewness of data, we have decided to remove some of the questions and summarize it into 17 questions. Cronbach alpha was calculated as 0.80, which is well above the minimum acceptable limit and validates the results. The results of our survey indicate that four major factors including consistency, facilities, cost control and feasibility.

  18. Radium contamination of the Laak river banks as a consequence of phosphate industry in Belgium

    International Nuclear Information System (INIS)

    For over half a century, phosphate ores of marine origin, containing 226Ra have been processed in Belgium to produce calcium phosphate for use in cattle food. As a result, the wastewaters contained 226Ra, which was discharged into two little rivers, one of which is the Laak. The purpose of this study was to chart the radium contamination of the river banks, and of some areas that are regularly flooded by the river. It was seen that enhanced concentration of 226Ra do occur along the river banks, but that the contaminated area is mostly confined to a 10 m strip on both sides of the river, even in the flooding zones. At present, no dwellings are present on top of the contamination, and no crops for direct human consumption are grown there, so there is no immediate threat to the population. (author)

  19. BANKING INDUSTRY, MARKET STRUCTURE AND EFFICIENCY: THE REVISITED MODEL TO INTERMEDIARY HYPOTHESES

    OpenAIRE

    Sami Mensi

    2011-01-01

    The object of this article is to propose a new conception of the structure-conductperformance/ efficient structure relationship. Alongside standard hypotheses, we retain two intermediary hypotheses, named modified efficient structure hypothesis and hybrid efficiency/collusion hypothesis. The models are estimated using a random effects estimating procedure over a sample of Tunisian commercial banks during the period 1990-2005. The results about the variable efficiency cannot reject the efficie...

  20. A survey on relationship between intellectual capital and organizational innovation: A case study of banking industry

    OpenAIRE

    Gholam Panahandeh; Ahmad Ahmadkhani

    2014-01-01

    This paper presents an empirical investigation to study the relationship between intellectual capital and organizational innovation in an Iranian bank named Ghavamin located in city of Zanjan, Iran. The proposed study uses a questionnaire introduced by Bontis [Bontis, N. (1999). Managing organisational knowledge by diagnosing intellectual capital: framing and advancing the state of the field. International Journal of technology management, 18(5), 433-462.] for measuring the effect of intellec...

  1. Making things happen: the role of communication in strategic management A case study on banking industry.

    OpenAIRE

    Gutiérrez-García, E. (Elena); Sádaba, T. (Teresa)

    2012-01-01

    Financial institutions are the protagonists of the ongoing economic crisis. Recent financial scandals and dubious management have emerged while an intense debate on the responsibility of business has risen. In academia, the stakeholder management school has earned acceptance; and one question arises: is orderly, coherent management possible when executives embrace the demands of customers and other stakeholders? A case study from the banking sector would be of interest, in order to ascertain ...

  2. An empirical investigation on factors influencing on work stress: Evidence from banking industry

    OpenAIRE

    Alireza Davoudzadeh Moghaddam; Yasaman Mashhadi Farahani

    2015-01-01

    An individual with a career faced with various career challenges may experience work-related stress. Work related stress is a factor that threatens employees’ health. The most common negative consequences of stress are particularly the deterioration of performance and efficiency, decrease in productivity and quality of customer’s services, which results in health problems. Work-related stress is a global issue, and banks are no exception. This paper presents a survey to investigate the influe...

  3. M&A and post merger integration in banking industry: the missing link of corporate culture

    OpenAIRE

    Carretta, Alessandro; Farina, Vincenzo; Schwizer, Paola

    2007-01-01

    The intense concentration process taking place in the financial systems of the major countries has attracted substantial attention from stakeholders and academics. The impact of M&A on value creation and efficiency / effectiveness improvements of banks involved appears, on the whole, disappointing and still hard to create benefits for customers. The reason seems to lie in the difficulty of governing a post-merger integration process, which generally requires good governance and management ...

  4. DETERMINANTS OF BRAND EQUITY OF SERVICES: A Verification Approach in the Banking Industry in Malaysia

    OpenAIRE

    Norjaya Mohd. Yasin; Norzalita Abd. Aziz

    2010-01-01

    This study attempts to verify the determinants of brand equity of services based on consumers’ perception of a banking service. The conceptual framework of this study is based on customer-based brand equity called the Brand Resonance model which comprises of six building blocks namely brand salience, brand performance, brand imagery, brand judgment, brand feelings and brand resonance. Factor analyses were conducted on all items measuring the six constructs and the results produced only fiv...

  5. Technology and Customer Value Dynamics in Banking Industry: Measuring Symbiotic Influence in Growth and Performance

    OpenAIRE

    Rajagopal, MR

    2006-01-01

    This paper attempts to critically examine the available literature on the subject, discuss a model that provides a framework for analyzing the variables associated with customer value, and to identify potential research areas. The paper argues through a set of linear equations that maximizing customer value which is interdependent factor for technology adoption and profit optimization in the banks need to be backed with appropriate economic parameters for attaining competitive efficiency and ...

  6. Econometric testing of the CAPM: A granger causality analysis on the Turkish banking industry

    OpenAIRE

    Bayraci, Selcuk

    2010-01-01

    The CAPM suggests that stock returns are linearly dependent to the market returns. The only risk factor that an asset bears is the market risk which is captured by the asset's beta. But the CAPM equation does not say much about the causal relationship between market and asset returns. In order to test the validity of the CAPM equation, we have applied Granger causality tests. The causal relationship between the Istanbul Stock Exchange 100 index and banking sector stocks are examined through G...

  7. The effect of occupational stress, psychological stress and burnout on employee performance: Evidence from banking industry

    OpenAIRE

    Shahram Hashemnia; Somayeh Abadiyan; Behnam Ghorbani Fard

    2014-01-01

    This paper presents an empirical investigation on the effects of occupational stress, psychological stress as well as job burnout on women’s employee performance in city of Karaj, Iran. The proposed study designs a questionnaire in Likert scale and distributes it among all female employees who worked for Bank Maskan in this city. In our survey, employee performance consists of three parts of interpersonal performance, job performance as well as organizational performance. Cronbach alpha has b...

  8. Corporate Governance in Banking Industry: Gender Diversity in Boardrooms : A quantitative study of Swedish - banks during the period 2001-2010

    OpenAIRE

    Hassan, Ahmed; Lukong, Paul Berinyuy

    2012-01-01

    Banking as a financial institution and a business has gone beyond providing banking servicesand making profits for the proprietors to assume macro positions like involving in activitiesthat propel an entire economy. This has earned the interest of national governments and thesociety as well as the international community as a whole inciting a need for supervision inorder to ensure sustainability.Banks as corporate organizations with the above stipulated stake holders and management arein a co...

  9. Efficiency of Commercial Banks in Malaysia

    OpenAIRE

    Mohd. Azmi Omar; Abdul Rahim Abdul Rahman; Rosylin Mohd. Yusof; M. Shabri Abd. Majid; Mohd. Eskandar Shah Mohd. Rasid

    2006-01-01

    This study investigates the change in the productivity of banking industry during the period of 2000 to 2004. The data consists of a panel of 11 commercial banks in Malaysia namely Malayan Banking, Bumiputra-Commerce, Public Bank, RHB Bank, Hong Leong Berhad, EON Bank, Affin Bank, Southern Bank Berhad, Bank Islam Malaysia Berhad (BIMB), Ambank and Bank Muamalat. Productivity is measured by the Malmquist index, using a Data Envelopment Analysis (DEA) technique. The Malmquist productivity measu...

  10. Firm Growth and Efficiency in the Banking Industry : A New Test of the Efficient Structure Hypothesis

    OpenAIRE

    Homma, Tetsushi; Tsutsui, Yoshiro; UCHIDA Hirofumi

    2014-01-01

    In this paper we propose a new test of the efficient structure (ES) hypothesis, which predicts that efficient firms come out ahead in competition and grow as a result. Our test has significant advantages over existing ones, because it is more direct, and can jointly test the so-called quiet-life hypothesis, which predicts that in a concentrated market firms do not minimize costs. We then apply this test to large banks in Japan. Consistent with the ES hypothesis, we find that more efficient ba...

  11. Paradoxical Strategies and Firm Performance: The Case of Indonesian Banking Industry

    Directory of Open Access Journals (Sweden)

    Mohammad Hamsal

    2007-04-01

    Full Text Available Recently, research on paradoxical strategies has been considered critical in winning in the competitive dynamic landscape, characterized by uncertainty and rapid changes in the business environment. Such environmental uncertainties require firm to apply paradoxical strategies; combining strategic flexibility and strategic consistency (Parnell, 1994. This study addresses three main questions: what is the effect of strategic flexibility on firm’s performance; what is the effect of strategic consistency on firm’s performance; what is the contingent effect of perceived environmental uncertainty on the relationship between paradoxical strategies and firm’s performance. Questionnaires were distributed to 131 CEOs or members of top management team of Indonesian commercial banks (including sharia banks; and the 59 returned responses were analyzed to test hypotheses. The results indicate that strategic flexibility has positive effect on bank‘s performance, while strategic consistency does not have significant effect on bank’s performance. In terms of combining these two paradoxical strategies, the results of this study confirm that the effect of strategic flexibility on bank’s performance depends on strategic consistency and environmental uncertainty.

  12. CORPORATE GOVERNANCE UNDER THE PERSPECTIVE OF ISOMORPHISM: A BMFBOVESPA BANKING INDUSTRY APPROACH

    Directory of Open Access Journals (Sweden)

    André Aroldo Freitas de Moura

    2014-12-01

    Full Text Available The study aims to analyze the disclosure of corporate governance practices by the boards of the companies listed in the banking sector of BM&FBovespa, according to the recommendations of the Code of IBGC. Additionally, it was investigated the isomorphic posture in relation to companies that also have shares traded in the New York Stock Exchange. This research was conducted in the study of all 28 financial institutions listed in BM&FBovespa. This research is descriptive, which adopts the documental analysis and uses the technique of content analysis for data treatment. As for the approach or the nature of the study, the research makes use of qualitative and quantitative methods. It was analyzed 41 corporate governance practices recommended by IBGC. It was established a level of disclosure practices adopted for each company, using the following criteria: were assigned the value 1 (one for each disclosed practice and assigned 0 (zero for each practice which was not disclosed or not adopted by the company. The study collected 1148 observations of firms through the recommendations of IBGC. To analyze the results, the corporate governance practices were analyzed in general and segment listing. It was found that the companies have, mostly, low level of disclosure. These companies still have a long way to go to increase transparency and strengthen the capital market to interested users. The isomorphic posture has not been confirmed in this study by the companies of banking sector.

  13. Banking Around the World

    Institute of Scientific and Technical Information of China (English)

    2011-01-01

    Chinese banks expands its "going out" strategy but faces challenges in establishing a presence in foreign markets The world’s biggest lender by market value, the Industrial and Commercial Bank of China (ICBC), and the Hong Kong-based Bank of East Asia signed an agreement in which ICBC would pay $140.23 million to buy an 80-percent inter- est in Bank of East Asia USA, the Hong Kong bank said on January 23.

  14. The impact of culture and strategic orientation on service innovation capability: Evidence from banking industry

    Directory of Open Access Journals (Sweden)

    Akbar Hassanpour

    2015-12-01

    Full Text Available This paper presents a study to measure the effects of culture and strategic orientation on service innovation capabilities on selected banks in province of Alborz, Iran. The survey uses a questionnaire consists of 40 questions where 5 questions are associated with service innovation, 11 questions are related to strategic orientation and 24 questions measures organizational culture. Cronbach alpha for service innovation capabilities, strategic orientation and organizational culture were 0.73, 0.84 and 0.91, respectively. Using structural equation modeling as well as regression technique, the study has determined that organizational culture influences positively on structural orientation (β = 0.6, t-value = 13.56, organizational culture influences positively on service innovation capability (β = 0.43, t-value = 8.73 and finally structural orientation influences positively on service innovation capability (β = 0.35, t-value = 7.22.

  15. A survey on relationship between intellectual capital and organizational innovation: A case study of banking industry

    Directory of Open Access Journals (Sweden)

    Gholam Panahandeh

    2014-04-01

    Full Text Available This paper presents an empirical investigation to study the relationship between intellectual capital and organizational innovation in an Iranian bank named Ghavamin located in city of Zanjan, Iran. The proposed study uses a questionnaire introduced by Bontis [Bontis, N. (1999. Managing organisational knowledge by diagnosing intellectual capital: framing and advancing the state of the field. International Journal of technology management, 18(5, 433-462.] for measuring the effect of intellectual capital and designs a questionnaire to measure organizational innovation. The questionnaires are distributed among 40 randomly selected managers and regular employees and using Pearson correlation as well as stepwise regression model, the study has detected positive and meaningful relationship between intellectual capital and organizational innovation.

  16. The relationship between operating risk and accounting conservatism: Evidence from Iranian banking industry

    Directory of Open Access Journals (Sweden)

    Mehdi Taghavi

    2014-04-01

    Full Text Available The purpose of this study is to analyze the relationship between operational risk and accounting conservatism. The criterion used for operational risk in this study is asset volatility and for accounting conservatism, we use Ball and Shivakumar (2005 model [Ball, R., & Shivakumar, L. (2005. Earnings quality in UK private firms: comparative loss recognition timeliness. Journal of Accounting and Economics, 39(1, 83-128.], which analyzes accounting from balance sheet sight. The statistical society used in this study is taken from 15 banks in Tehran Stock Exchange over the period 2006-2012. The research result demonstrates that there was a negative relationship between operational risk and accounting conservatism. In other words, there is a significant negative relationship between operational risk and accounting conservatism. Hence, the results suggest that with an increase (decrease in operational risk, accounting conservatism decreases (increases.

  17. Analyzing effects of service encounter quality on customer satisfaction in banking industry

    Directory of Open Access Journals (Sweden)

    Hossein Gazor

    2012-04-01

    Full Text Available Service quality represents a modern approach for quality in enterprises and organizations and serves the development of a truly customer-focused management and culture. Measuring service quality offers an immediate, meaningful and objective feedback about clients' preferences and expectations. In this paper, we study the relationship between customer perceptions from service encounter quality and loyalty of customer to organization and employees. The proposed study is implemented for banking sector in Iran using SERVQUAL factors and considers various factors influencing the quality of service. The results of the survey indicate that service quality systems, customer satisfaction are the most desirable factors based on the feedback we received from the customers. In addition, response to customers and loyalty to employees, service encounter quality, service and loyalty to organization, arrangements are in the next levels, respectively.

  18. Investigating important factors influencing customer relationship management: A case study from banking industry

    Directory of Open Access Journals (Sweden)

    Ali Sedigh

    2013-12-01

    Full Text Available This paper performs an investigation on measuring the effect of different factors on customer relationship management (CRM for different branches of an Iranian banks located in various regions of city of Tehran, Iran. The proposed study selects a sample of 275 managers and using structural equation modeling examines the effects of five variables including CRM knowledge, employment’s information technology skills, specialty, strategic use, CRM performance on the performance of CRM. Cronbach alpha has been calculated for the questionnaire as 0.881, which is well above the minimum acceptable level. The survey has concluded that there were meaningful relationships between all four mentioned variables and performance of CRM. In other words, knowledge and information technology influence on improving employments’ skills, which increase strategic use of CRM components and this would improve CRM performance.

  19. Framework to Integrate Business Intelligence and Knowledge Management in Banking Industry

    CERN Document Server

    Rao, G Koteswara

    2011-01-01

    In this digital age organizations depend upon the technologies to provide customer-centric solutions by understanding well about their customers' behaviour and continuously improving business process of the organization. Business intelligence (BI) applications will play a vital role at this stage by discovering the knowledge hidden in internal as well as external sources. On the other hand, Knowledge Management (KM) will enhance the organisations performance by providing collaborative tools to learn, create and share the knowledge among the employees. The main intention of the BI is to enhance the employees' knowledge with information that allows them to make decisions to achieve its organisational strategies. However only twenty percent of data exist in structured form, majority of banks knowledge is in unstructured or minds of its employees. Organizations are needed to integrate KM with Knowledge which is discovered from data and information. The purpose of this paper is to discuss the need of business insi...

  20. A program to develop the domestic natural gas industry in Indonesia: Case history of two World Bank projects

    International Nuclear Information System (INIS)

    Indonesia depends heavily on revenues from the export of LNG and oil, the availability of which appears to be decreasing. It is therefore making a strong effort to accelerate development of a domestic natural gas industry. A high priority has been given to the conversion of power plants and city gas systems, including local industries and commercial facilities, from liquid fuels to natural gas. This will release more oil for export, help to meet the objectives of Repelita V, and provide substantial environmental benefits. The World Bank recently provided loans to the Indonesian Government for two projects that are aimed at substituting natural gas for oil and manufactured gas in domestic markets. One project involves expansion of the gas distribution systems of Indonesia's natural gas utility (PGN) in three cities: Jakarta and Bogor in Java, and Medan in Sumatra. Approximately 350 new industrial, 800 new commercial, and 12,700 new residential natural gas customers are expected from this project. Incremental gas sales are projected to be about 48.1 million CF/d when the project is completed in 1992. The project also includes training programs for PGN staff and an energy pricing policy study to be carried out by Indonesia's Ministry of Mines and Energy. The second project involves expansion of the supply of natural gas for Surabaya and twelve other towns in its vicinity in East Java, and further expansion of Medan's supply system. The gas for Surabaya will be used for about 400 industrial and 150 commercial customers, and 3,600 households. The additional gas supply for Medan will be used for two power plants operated by the state electric utility, PLN. Incremental natural gas sales from this project are projected to be 68 million CF/d when it is

  1. Kewenangan Bank Indonesia Dalam Likuiditas Bank Umum

    OpenAIRE

    Silvana R

    2008-01-01

    Perbankan merupakan pokok dari sistem keuangan setiap negara, karena perbankan merupakan salah satu motor penggerak pembangunan seluruh bangsa. Krisis perbankan berdampak pada turunnya kepercayaan masyarakat terhadap industri perbankan. Berbagai masalah di sektor perbankan yang tidak terdeteksi secara dini akan mengakibatkan runtuhnya kepercayaan masyarakat terhadap industri perbankan, Skripsi mi mengemukakan bagaimana penilaian kesehatan bank umum yang dilakukan oleh Bank Indonesia, bagai...

  2. The effect of occupational stress, psychological stress and burnout on employee performance: Evidence from banking industry

    Directory of Open Access Journals (Sweden)

    Shahram Hashemnia

    2014-09-01

    Full Text Available This paper presents an empirical investigation on the effects of occupational stress, psychological stress as well as job burnout on women’s employee performance in city of Karaj, Iran. The proposed study designs a questionnaire in Likert scale and distributes it among all female employees who worked for Bank Maskan in this city. In our survey, employee performance consists of three parts of interpersonal performance, job performance as well as organizational performance. Cronbach alpha has been used to verify the overall questionnaire, all components were within acceptable levels, and the implementation of Kolmogorov-Smirnov test has indicated that the data were not normally distributed. Using Spearman correlation ratio as well as regression techniques, the study has determined that while psychological stress influenced significantly on all three components of employee performance including interpersonal performance, job performance as well as organizational performance, the effect on job performance was greater than the other components. In addition, occupational stress only influences on organizational as well as interpersonal performance. Finally, employee burnout has no impact on any components of employee performance.

  3. An investigation on how TQM influences employee performance: A case study of banking industry

    Directory of Open Access Journals (Sweden)

    Saeed Hakami Nasab

    2014-01-01

    Full Text Available This paper presents an empirical investigation to study the relationship between employee performance and TQM. The proposed study of this paper designs two questionnaires for TQM and performance measurement and distributes them among some employees who worked for one of Iranian banks in city of Semnan, Iran. The result of Kolmogorov–Smirnov test confirms that all data are normally distributed and the study uses Pearson correlation to investigate the relationship between various components of the survey. The result of the implementation of Pearson correlation ratio indicates that there was a positive and meaningful relationship between employee performance and TQM components (r=4.6223, P-value=0.000. In addition, there are some positive and meaningful relationships between TQM components and employee performance. The highest correlation belongs to relationship between employee performance and feedback (r=4.6223, P-value=0.000 followed by training and development (r = 0.441, P-value = 0.000 and communication (r = 4.2861, P-value = 0.000.

  4. WORKSPACE AS A FACTOR OF JOB SATISFACTION IN THE BANKING AND ICT INDUSTRIES IN MACEDONIA

    Directory of Open Access Journals (Sweden)

    Ana Tomovska–Misoska

    2014-10-01

    Full Text Available Job satisfaction has always been an interesting topic among the business community. One important aspect that gains more and more prominence is the relationship between physical aspects of the workspace and experienced level of job satisfaction. Although there is numerous research exploiting the link between workspace and job satisfaction in European and worldwide companies there is a lack of such research in the Republic of Macedonia and the Balkan region. Therefore the objective of this study is to investigate the relation between physical workspace environment, workspace satisfaction and employees’ job satisfaction in the banking and ICT sector in the Republic of Macedonia. The study is quantitative using a questionnaire as a main research instrument implemented among 250 employees. The analysis is concentrated on uncovering the impact of various aspects of the workspace design and personalization of the workspace on workplace satisfaction and through that on job satisfaction. The results confirm that workspace satisfaction and job satisfaction depend on various elements of workspace design. Therefore significant attention should be paid to employees’ perception of the workspace and the design of various aspects of the workspaces.

  5. DETERMINANTS OF BRAND EQUITY OF SERVICES: A Verification Approach in the Banking Industry in Malaysia

    Directory of Open Access Journals (Sweden)

    Norjaya Mohd. Yasin

    2010-12-01

    Full Text Available This study attempts to verify the determinants of brand equity of services based on consumers’ perception of a banking service. The conceptual framework of this study is based on customer-based brand equity called the Brand Resonance model which comprises of six building blocks namely brand salience, brand performance, brand imagery, brand judgment, brand feelings and brand resonance. Factor analyses were conducted on all items measuring the six constructs and the results produced only five factors i.e brand salience, brand performance, brand judgments, brand feelings and brand resonance as the determinants of brand equity of services. Reliability test on all these factors produced satisfactory reliability coefficients. Correlation analysis was also conducted on the study variables and the results indicate that there are strong, positive and significant relationships between brand performance and brand judgment, and between brand performance and brand feelings. Strong, positive and significant relationships are also found between brand performance and brand resonance, between brand judgment and brand resonance as well as between brand feelings and brand resonance.

  6. A program to develop the domestic natural gas industry in Indonesia: Case history of two World Bank projects

    International Nuclear Information System (INIS)

    Indonesia depends heavily on revenues from the export of LNG and oil, the availability of which appears to be decreasing. It is therefore making a strong effort to accelerate development of a domestic natural gas industry. A high priority has been given to the conversion of power plants and city gas systems, including local industries and commercial facilities, from liquid fuels to natural gas. This will release more oil for export, help to meet the objectives of Repelita V, and provide substantial environmental benefits. The World Bank recently provided loans to the Indonesian Government for two projects that are aimed at substituting natural gas for oil and manufactured gas in domestic markets. One project involves expansion of the gas distribution systems of Indonesia's natural gas utility (PGN) in three cities: Jakarta and Bogor in Java, and Medan in Sumatra. The project also includes training programs for PGN staff and an energy pricing policy study to be carried out by Indonesia's Ministry of Mines and Energy. The second project involves expansion of the supply of natural gas for Surabaya and twelve other towns in its vicinity in East Java, and further expansion of Medan's supply system. Technical assistance will be provided to enhance the skills ofPGN and the Ministry of Mines and Energy, and a Gas Technology Unit similar to the Institute of Gas Technology will be established at Indonesia's Research and Development Center for Oil and Gas (LEMIGAS) in Jakarta. 14 refs., 3 figs., 11 tabs

  7. Finance as a Barrier to Entry: Bank Competition and Industry Structure in Local U.S. Markets

    OpenAIRE

    Nicola Cetorelli; Philip E. Strahan

    2004-01-01

    This paper tests how competition in local U.S. banking markets affects the market structure of non- financial sectors. Theory offers competing hypotheses about how competition ought to influence firm entry and access to bank credit by mature firms. Using data on U.S. local markets for banking and non-financial sectors, we find that more vigorous banking competition – that is, lower concentration and looser restrictions on geographical expansion -- is associated with more firms in operation an...

  8. Impact Of It In The Danish Banking Industry, With Specific Illustrations From The Nordea Group And Lån & Spar Bank

    OpenAIRE

    Bjørn-Andersen, Niels; Viborg Andersen, Kim; Holm Larsen, Michael; Schou, Peter

    2004-01-01

    Danish banks have traditionally been in the absolute forefront globally as regards the automation and introduction of IT since the mid 60’ies. But when the e-commerce opportunities emerged in the late 90’ies, the majority of the Danish banks resisted the development. They saw no reason to be the prime movers in cannibalising their own key competitive advantage, the 2.500+ retail-outlets (branches) placed on all the best locations on corners of the shopping streets1. However, once pure Interne...

  9. Impact Of It In The Danish Banking Industry, With Specific Illustrations From The Nordea Group And Lån & Spar Bank

    OpenAIRE

    Bjørn-Andersen, Niels

    2006-01-01

    Danish banks have traditionally been in the absolute forefront globally as regards the automation and introduction of IT since the mid 60’ies. But when the e-commerce opportunities emerged in the late 90’ies, the majority of the Danish banks resisted the development. They saw no reason to be the prime movers in cannibalising their own key competitive advantage, the 2.500+ retail-outlets (branches) placed on all the best locations on corners of the shopping streets1. However, once pure Interne...

  10. Mobile banking in Asia

    OpenAIRE

    Anne Ho

    2010-01-01

    Technology has transformed the banking industry with the introduction of mobile banking services that offer unprecedented convenience and accessibility to customers. This Asia Focus report describes the various approaches to mobile banking in Asia, and examines how particular countries have addressed regulatory issues.

  11. Analisis Kinerja Keuangan Bank Sebelum dan Sesudah Diakuisisi oleh Investor Asing: Studi Empiris pada Bank Central Asia dan Bank Niaga

    OpenAIRE

    Yen Sun

    2011-01-01

    Banking industry is one of the most influence factors in the economy growth of one country. However, during 1997-1998 Indonesia banking industry went through hard times because of economic crisis. After that years, many banks were liquidated and restructured. The interesting part is through the restructuring process, several bank acquired by foreign investor and became the foreign-domestic bank. In 2010, some of those banks were in the 10 biggest banks in Indonesia based on asset. Hence, the ...

  12. Boards of Banks

    OpenAIRE

    Daniel Ferreira; Tom Kirchmaier; Daniel Metzger

    2011-01-01

    We show that country characteristics explain most of the cross-sectional variation in bank board independence. In contrast, country characteristics have little explanatory power for the fraction of outside bank directors with experience in the banking industry. Exploiting the time-series dimension of the sample, we show that changes in bank characteristics are not robustly associated with changes in board independence, while changes in board experience are positively related to changes in ban...

  13. Conservation and concealment in SpeciesBanking.com, USA: an analysis of neoliberal performance in the species offsetting industry

    OpenAIRE

    Pawliczek, J.; Sullivan, Sian

    2011-01-01

    Market-based strategies are promoted as neoliberal governance solutions to environmental problems, from local to global scales. Tradable mitigation schemes are proliferating. These include species banking, which enables payments for the purchase of species credits awarded to conserved areas to offset development impacts on protected species elsewhere. An analysis of species banks in the USA through a survey of data from the website www.SpeciesBanking.com (established a...

  14. MCDM Technique to Evaluating Mobile Banking Adoption in the Togolese Banking Industry Based on the Perceived Value : Perceived Benefit and Perceived Sacrifice Factors

    OpenAIRE

    Gbongli Komlan; Dumor Koffi; Kissi Mireku Kingsford

    2016-01-01

    Development of new technological innovations in networks, platforms, and financial institutions has empowered m-banking service providers to target their business strategies plan with confidence. Nevertheless, lots of service innovations have failed to generate revenue due to lagging adoption issues. Even though, several prior researches have focused on the factors that influence the acceptance of mbanking, there is limited empirical study which simultaneously take the success fac...

  15. A study on relationship between CAMELS Index's and Risk taking: A case study of Iranian banking industry

    Directory of Open Access Journals (Sweden)

    Mohammad Khodaei Valahzaghard

    2013-04-01

    Full Text Available Among the activists of the money market, banks as the most important financial institutions undertake an important role in optimal appropriation of financial short-term resources. Furthermore, they allocate the short-term surplus funds to enterprises, which have a short-term need. Holding a main part of the funds in economy circulation, banks have a critical role in adjustment of economic relations. Banks are facing different types of risks in their daily operations. In the banking system, the CAMELS indictors are used to evaluate and rate of the performance of banks. The CAMELS rating model is one of the most effective systems of financial assessment in banks. Therefore, in this research, the effects of CAMELS indicators of banks on risk taking of Iranian banks are studied. The statistical population of the national banking system includes all governmental and private banks. The whole statistical population is studied as a research sample during 2006-2011. Taking into consideration the fact that the research data or section-bounded and time-bounded, a combinational regression analysis has been used. The results of the combinational regression analysis have supported the presence of a reverse and meaningful effect of the indicators of assets quality and sensitivity of market risk on risk taking in national banks. In addition, the results have supported the direct and meaningful effects of capital sufficiency and quality of profit-making on risk taking, however, the effects of the indicators of management quality and liquidity quality on risk taking have been rejected.

  16. 我国银行业对外开放的效应与测度%Effects and Measurement on the Opening-up of China Banking Industry

    Institute of Scientific and Technical Information of China (English)

    姚世鑫

    2012-01-01

    This paper introduces the current situation on the opening-up of China banking industry, and describes the positive and negative effects of the opening-up. Then the opening rate of China banking industry in 2004-2010 was measured by using the analytic hierarchy process, and the fluctuations of the samples were analyzed in this paper. Meanwhile, the policy suggestions for the opening-up of banking industry were put forward.%该文介绍了我国银行业对外开放的现状,阐述了对外开放给我国银行业带来的正反面效应,并利用层次分析法对我国银行业2004--2010年的对外开放度进行测算,分析了样本期间对外开放度的波动情况,提出了我国未来银行业的开放问题的政策建议。

  17. Inflation and unemployment in OECD countries: The role of political ideologies, central bank independance and industrial relations

    OpenAIRE

    BORGHIJS, Alain; Di Bartolomeo, Giovanni; Merlevede, Bruno

    2003-01-01

    This paper considers the effects of central bank independence, labor market institutions and the political partisanship on economic performance. In particular, we test if the partisanship of the government and the degree of central bank independence affect the relationship between labor market institutions and economic performance. We find evidence of interaction effects between the government’s partisanship and the labor market institutions. An increase in union density favors a left-wing go...

  18. Analyzing Factors Influencing Virtual Bank Acceptance as New Generation of e-Banking

    OpenAIRE

    Ali Sanayei; Arash Shahin; Hamideh Salimian

    2014-01-01

    Abstract Electronic banking is one of the electronic commerce tools that has been accepted by the banking industry. Development of electronic banking activities based on information and communication technology has caused the emergence of another type of bank, which is called virtual bank that performs its products and services through electronic distribution channels without branch. Due to the differences between virtual bank and electronic banking and the importance of virtual bank activ...

  19. On the uniqueness of community banks

    OpenAIRE

    Scott E. Hein; Timothy W. Koch; Steven Scott MacDonald

    2005-01-01

    To the public, all banks seem alike. But banking insiders make important distinctions between community banks and all other banks. Policymakers worry that community banks’ unique characteristics threaten their survival in the face of industry consolidation. However, despite dramatic regulatory and technological changes in the industry in the past two decades, community banks have not only survived but often prospered. ; This article explores the differences between community banks and larger ...

  20. BANKING PRIVATIZATION IN TURKEY

    OpenAIRE

    Ersoy, İmre

    2015-01-01

    It seems impossible to drive a general rule concerning the outcomes of privatization that would be applicable to each country or sector. Privatization may lead to better use of resources but also to extraction of profit overseas and growing industrial concentration. Privatization of banking is more delicate an issue because of the potential to undermine confidence in the system. Moreover, there is the problem of obtaining data on bank privatization as public banks have always been an importan...

  1. FRACTIONAL BANKING

    OpenAIRE

    Maria Klimikova

    2010-01-01

    Understanding the reasons of the present financial problems lies In understanding the substance of fractional reserve banking. The substance of fractional banking is in lending more money than the bankers have. Banking of partial reserves is an alternative form which links deposit banking and credit banking. Fractional banking is causing many unfavorable economic impacts in the worldwide system, specifically an inflation.

  2. Islamic Banking

    OpenAIRE

    BLÁHA, Jakub

    2014-01-01

    The aim of this bachelor thesis is to introduce the Islamic banking. Describing historical and religious background of Islam, the Islamic banking and Shari'ah law. Then presenting financing techniques used in the Islamic banking. Eventually describing and analysing the Islamic banking in Malaysia. Comparison between the Islamic banking and the conventional banking is given throughout the bachelor thesis.

  3. Metamorphosis of Banking Products - A Perception of Bank Employees

    Directory of Open Access Journals (Sweden)

    Harshita B

    2015-08-01

    Full Text Available Banking products are undergoing major changes due to extensive use of it and changing demands of the customers in current scenario. This study basically focuses on the changes came into banking industry and its impact on customers base and bank profits. Data is collected from 50 employees of both private and public sector banks with the help of questionnaire. Hence we can conclude that all banks are providing almost similar products and services to satisfy their customers fully. The continous metamorphsis of banking products not only results in improvement of customer base but also has positive impact on the profits of the bank. Private sector banks are earning more profits as a result of metamorphosis of traditional banking products in comparison to public sector bank.

  4. Real effects of bank competition

    OpenAIRE

    Nicola Cetorelli

    2004-01-01

    Does banking market power contribute to the formation of non-financial industries populated by few, large firms, or does it instead enhance industry entry? Theoretical arguments could be made to support either side. The banking industry of European Union (EU) countries has been significantly deregulated in the early 1990s. Under the old regime, cross-border expansions were heavily constrained, while after deregulation banks from EU countries have instead been allowed to branch freely into oth...

  5. GREEN BANKING IN INDIA

    Directory of Open Access Journals (Sweden)

    S.G. KHAWASPATIL

    2013-01-01

    Full Text Available Sustainable enlargement can best be achieved by permitting markets to work within an appropriate framework of cost efficient regulations and economic instruments. One of the major economic agents influencing overall industrial activity and economic growth is the financial institutions such as banking sector. In a globalised economy, the industries and firms are vulnerable to stringent environmental policies, severe law suits or consumer boycotts. Since banking sector is one of the major stake holders in the Industrial sector, it can find itself faced with credit risk and liability risks. Further, environmental impact might affect the quality of assets and also rate of return of banks in the long-run. Thus the banks should go green and play a pro-active role to take environmental and ecological aspects as part of their lending principle, which would force industries to go for mandated investment for environmental management, use of appropriate technologies and management systems. This paper explores the importance of Green Banking, sites international experiences and highlights important lessons for sustainable banking and development in India. However, we find that there has not been much initiative in this regard by the banks and other financial institutions in India though they play an active role in India's emerging economy. Therefore, we suggest possible policy measures and initiative to promote green banking in India.

  6. 中国银行业的市场竞争特性——基于PR模型的分析%An Analysis of the Market Competition Characteristics of Chinese Banking Industry

    Institute of Scientific and Technical Information of China (English)

    彭欢; 孙丽璐; 谭建伟

    2012-01-01

    本文运用中国100家不同类型银行的面板数据,使用PR模型研究了中国银行业竞争的特性。结果表明,中国银行业总体上呈现垄断竞争的格局,市场竞争的变化不是单一的,与宏观经济的景气度正相关。四大国有银行间的竞争具有显著的完全竞争特点,这主要归因于中国对银行业实行的“以国家的名义垄断,以市场的身份竞争”政策,非国有银行在处理“软信息”方面的比较优势,使得非国有银行之间的竞争呈现出较强的地区差异。随着改革的深入,中国银行业已经开始呈现出在表外金融服务细分市场上运作的专业化、非国有银行和四大国有银行并肩齐驱的格局。%The reform path of the gradual deregulation in China's banking sector differs from that in the western countries. Does this difference in the deregulation process necessarily lead to a difference between the market com- petition among banks in China and competition among banks in the western countries? If there are differences, what could have caused them? Since deregulation changed the market competition structure, whether there are differ- ences between the competitions among banks with different ownership property? In other words, is the competition among the state-owned banks different from the competition among non-state-owned banks? What could have led to these differences and what behavioral gap are hidden behind these different market competitions due to different ownership structure? The answer to these questions helps to better understand the essence of the reform in China's banking industry and also contributes to the policy-making. Employing the globally-popular Panzar-Rosse model ( PR Model) in measuring the competition of the banking industry, this paper applies the panel data of 100 Chinese banks to study the competition characteristics of China's banking industry. The empirical study presents a monopolistic

  7. Risk Management Practices in Islamic Bank: A Case Study of Islami Bank Bangladesh Limited

    OpenAIRE

    Uddin, Md Akther

    2015-01-01

    Islamic banking industry has been growing rapidly for last three decades. As risk is inherent in banking business it is necessary to develop a comprehensive risk management framework and process. In this paper, a humble attempt has been made to study and analyze risk management practices of Islami Bank Bangladesh Limited (IBBL), one of the leading Islamic banks in Bangaladesh. Annual reports of IBBL and 7 other full-fledged Islamic banks, Bangladesh Bank, the central bank of Bangladesh, publi...

  8. Degree of relevance of the Inflation Targeting policy: Practical aspect of the central banks experience of industrialized countries and adaptability for some developing and transition countries

    Directory of Open Access Journals (Sweden)

    Mohsen Brahmi

    2013-01-01

    Full Text Available Since the nineties years until nowadays, many industrialized countries adopted the inflation targeting strategy, following per other transition countries thus as other developing countries. In this framework, the monetary authorities are attached to announce an explicit target range of inflation rate foreseen on one or several periods. The inflation targeting requires the strengthening of communication between the monetary authorities and the public what enhance accountability and the discipline of the Central Bank towards its commitment to respect the realization of the objectives announced of its monetary policy in terms of inflation. The monetary authorities must be transparent concerning their monetary policy and will be judged, or even punished on all deviation from the target announced. The station results in a loss of credibility expressed by the economy actors. Through this paper, firstly, we discuss the theoretical background of this approach to inflation targeting as a new monetary policy rule. To do this, we have tried to practice this new strategy of inflation targeting while presenting its main interests, preconditions, its advantages and unwinding mechanisms. In a second time, we were moving to concrete examples through the main experiences of Industrialized Countries Central Banks, which are in fact the first precursors to incorporate explicit inflation targets in the formulation of monetary policies following this new strategy target, followed by other Transition countries (Czech Republic, Romania ... etc.. and some in developing countries such as Brazil and the Philippines, ... etc. which are actually encouraged by good results achieved by the major Western countries.

  9. A study on relationship between cultural values and earnings quality: A case study on Iranian banking industry

    Directory of Open Access Journals (Sweden)

    Hassan Ghodrati

    2013-06-01

    Full Text Available This performs an empirical investigation to evaluate the relationship between cultural values and earnings quality in some Iranian banks over the period 2005-2011. The individualism, uncertainty avoidance, power distance and masculinity dimensions are regarded as criteria for cultural values. The study also considers change in return on assets and loan loss provisions as the main criteria for earnings quality of banks. For measuring the cultural values, the questionnaire of Hofstede [Hofstede, G. (1994. The business of international business is culture. International business review, 3(1, 1-14.]. The study also uses two measures to calculate earnings quality: 1-just-meet-or-beat the prior year’s earnings and 2- Income smoothing through loan loss provisions based on compound linear regression. Research results showed that there was a weak relationship between cultural values and earnings management.

  10. Islamic economics, banking and finance.

    OpenAIRE

    Dastgir, Shabbir

    2015-01-01

    The normal operations of commercial banks in Western economies do not conform to the religious requirements of the Islamic faith. In this article, Shabbir Dastgir explores the differences and outlines how the worldwide industry in Islamic banking has developed new banking practices.

  11. 外资银行进入对我国银行业竞争度的影响--基于Panzar-Rosse模型的实证研究%The Effects of Foreign Banks Entry on the Competition Degree in Banking Industry of China---Based on Empirical Research of Panzar-Rosse Model

    Institute of Scientific and Technical Information of China (English)

    周立; 王涛; 赵玮

    2014-01-01

    In this paper the authors apply the Panzar-Rosse model to assess the degree of market competition in the banking industry of China between 1997 and 2011, and then analyze the relationship between foreign bank penetration and the degree of market competition empirically. The empirical results suggest that the banks China are operation under monopo-listic competition and the competition in banking industry is U-shaped curve, and the degree of competition dropped signifi-cantly after the financial crisis in 2008. The asset share of foreign banks is negatively correlated with the degree of market competition, while the number of foreign banks is not relevant to the degree of market competition, so foreign banks entry can not promote the market competition in China banking industry. Chinese banking market gradually developed is the root reason of the change of the degree of market competition.%1997~2011年这15年间我国银行业处于垄断竞争状态,市场竞争度呈现先减后增的U型变化趋势,而2008年国际金融危机后我国银行业市场竞争度下降。外资银行资产份额与市场竞争程度存在负相关关系,而机构数量与竞争度不相关,外资银行进入未能促进我国银行业的竞争,中国银行业市场逐步发展完善是市场竞争度变化的根本原因。

  12. 银行业的协调与配置--以德意志银行为例%The allocation of resources and coordination in Deutsche Banking industry

    Institute of Scientific and Technical Information of China (English)

    张超

    2015-01-01

    近年来,银行业面临一些新的机遇和挑战:经济发展的全球化和世界经济一体化提供了一个广阔的市场;顾客不再仅仅局限于国内,而是来自世界各地;与此同时,竞争对手也遍布全球。随着政府对于银行管制的逐步放松及进入壁垒的逐步瓦解,银行同其它金融机构的竞争日益激烈,而非金融机构的进入则更加剧了这一竞争。差异化和标准化经营可以帮助传统银行应对激烈的竞争,摆脱目前举步维艰的局面。但如何协调二者关系则成为摆在银行业面前的新的难题。文章以德意志银行为例,借助波特价值链理论,通过分析其价值链活动的跨国配置,选择与之相适应的协调机制,给出相关建议,以期对我国银行如何面对当前激烈的竞争具有一定借鉴意义。%In recent years, the banking industry is facing new opportunities and challenges:the globalization and the world economic integration of the economic development has provided a broad market;the customer is no lon-ger only confined to the own country, but from all over the world;at the same time, competitors also spread all over the world. With the gradual relaxation of government regulation to the banks and the gradual disintegration of barriers to join, the competition between the other financial institutions and banks has increasingly become fierce, the joining of the non-financial institutions has even intensified the competition. Differentiation and standardization management could help traditional banks to deal with the fierce competition and get rid of the current difficult situa-tion. But how to coordinate the relationship between them has become a new problem in front of the banking indus-try. Taking the Deutsche Banks as examples, with the Porter value chain theory, by analyzing the transnational configure of their value chain activities and choosing the suitable coordination mechanism, this paper will

  13. The Effect of Banks Merger on Electronic Banking Services Competency

    OpenAIRE

    Ahmad Z. Siam

    2009-01-01

    Problem statement: This study is conducted to present benefits and consequences of latest technology used in banking industries. In addition, it has focused on the dynamics of banking sector, electronic banking services and new courses especially with mergers that constitute most of these mechanisms. Approach: The study discussed this new activity and the extent of response level of services while the need, wants and demands of customers are met. Furthermore, how banks deal with such services...

  14. Retail Banking

    OpenAIRE

    Adam Szafarczyk

    2008-01-01

    The retail banking plays more and more important role in polish banking sector. There are several targets of this article. First of all is retail banking identification, both in Euroland and Poland. The next one – trends, especially household deposits and credits and last – retail banking in particular banks.

  15. Developing an Engineering Data Bank Service for the Precision Machinery Industry Cluster Using the Living Lab Concept

    OpenAIRE

    Kuo-Shu Luo; Shiang-Shin Lin; Kuei Kai Shao; Hui-Hua Lin

    2012-01-01

    In Taiwan the precision machinery industry has always played an important role in promoting important industrial upgrades. Small and medium enterprises (SMEs) account for the vast majority of participants in this industry. Because of their size and number they face a number of problems. These include difficulty in responding quickly to market demand, a low level of collaboration, and insufficient interaction between designers in central factories and the subcontractors who manufacture compone...

  16. A BSC-DEA approach to measure the relative efficiency of service industry: A case study of banking sector

    Directory of Open Access Journals (Sweden)

    M. B. Aryanezhad

    2011-04-01

    Full Text Available Performance evaluation plays an important role in determining faults and difficulties of any organization as well as attempting to increase capabilities and improve activities. Data envelopment analysis (DEA, as a non-parametric method, has been one of the most important and significant management tools for measuring output or efficiency. In this paper, we propose a method to utilize balanced score card (BSC as a tool for designing performance evaluation indices of an organization. The integrated BSC-DEA has been applied as an empirical case for a major private bank organization and the results are analyzed.

  17. Internet Banking

    Directory of Open Access Journals (Sweden)

    Felician ALECU

    2006-01-01

    Full Text Available Internet Banking (known also as online banking allows performing transactions and payments over the internet through a bank's secure website. This can be very useful, especially for banking outside bank hours (which tend to be very short and banking from anywhere where internet access is available. In most cases a web browser such as Internet Explorer or Mozilla Firefox is utilized and any normal internet connection is suitable. No special software or hardware is usually needed.

  18. Contribution of Internet Banking toward Profitability of Banking in India

    Directory of Open Access Journals (Sweden)

    Majid Karimzadeh

    2015-12-01

    Full Text Available The adoption of the Internet in the banking industry on the one hand is closely related to a change in the structure of the organization and nature of operations in banking industry itself, and on the other hand, to the emergence of computer as a significant organizational tool. Banks have always been starving to introduce new technologies to reduce operational costs and expand their businesses. This study is an attempt to investigate the contribution of Internet banking on the performance of the banking system in India. Return on Assets (ROA and Return on Equity (ROE ratios are used to test this effect. The regression analysis showed that there is a significant effect of Internet banking services on the profitability of banks in terms of ROA and ROE in India.

  19. Liberalização e desregulamentação bancária: motivações, consequências e adaptações Liberalization and deregulation in the banking industry: motivations, outcomes, and adaptations

    Directory of Open Access Journals (Sweden)

    Marcos Roberto Vasconcelos

    2003-01-01

    Full Text Available Over the last two decades, almost all countries in the world have experienced a noticeable process of liberalization and deregulation. This process has both motivated and propelled changes in the very competitive dynamics of the banking industry. Therefore, various OECD countries have changed their regulatory/prudential practices concerning the banking market, in order to make them more suitable to the new competitive environment. Conversely, liberalization and deregulation in developing countries have often been started and deepened without any prior effort to strengthen and/or change the banking regulatory arrangements. The aim of this paper is to outline some features of such a process, by underlining some of the observed outcomes in the countries where it has gone further as well as the necessary adaptations for the banking regulation policy.

  20. An empirical investigation on the effect of managers’ influential tactics on their staff: A case study of banking industry

    Directory of Open Access Journals (Sweden)

    Nader Baghernejadian

    2014-01-01

    Full Text Available The organizational employees take some actions called influential tactics to achieve their goals. Influential tactics discuss the ways to influence power bases and help employees understand how to utilize these bases. This research aims at analyzing the effect of managers’ influential tactics on employees. The influential tactics used in the research include friendship, reasoning (reasonable encouragement, coalition, pressure (courage, resorting to superiors and interaction. The research has been accomplished through quantitative descriptive method and the sample size is selected from the private and state banks of an Iranian city named Ilam. The statistical sample consists of 265 randomly chosen people determined using Morgan Table. The collected research data has been analyzed using Spearman correlation test. The research results showed that the effect of managers’ influential tactics was not the same on male and female employees.

  1. About Banking.

    Science.gov (United States)

    Pieslak, Raymond F.

    The student manual for high school level special needs students was prepared to provide deaf students with the basic fundamentals of banking. Five units are presented covering the topics of banks and banking services, checking accounts, other services of banks, savings accounts, and other investments. Each lesson was carefully written for easy…

  2. Deregulation, the Internet, and the competitive viability of large banks and community banks

    OpenAIRE

    Robert DeYoung; Hunter, William C.

    2001-01-01

    Deregulation, technological change, and increased competitive rivalry are transforming U.S. commercial banking from an industry dominated by thousands of small, locally focused banks into an industry where a handful of large banks could potentially span the nation and control the majority of its bank deposits. This paper examines the comparative strengths and weaknesses of large and small banks in this new environment, and outlines the strategic opportunities and threats that new technology -...

  3. Hidden cost reductions in bank mergers: accounting for more productive banks

    OpenAIRE

    Simon H. Kwan; Wilcox, James A.

    1999-01-01

    Over the past decade, the banking industry has undergone rapid consolidation; indeed, on average, for the past three years there were more than two bank mergers every business day. Before the 1990s, most bank mergers involved banks with less than $1 billion in assets; more recently, even the very largest banks have merged with other banks and with nonbank financial firms. ; Globalization, technological advances, and regulatory retreat are often cited as factors that have stimulated and allowe...

  4. A Banking System in Transition

    Institute of Scientific and Technical Information of China (English)

    WANG; ZHIPENG

    2002-01-01

    THE four large state-owned commercial banks - the Industrial and Commercial Bank of China, the Bank of China, the Construction Bank of China, and the Agricultural Bank of China, constitute the backbone of the Chinese banking system. Owing to low efficiency, lack of capital, and a high rate of bad debts over time, however, the system was weak and ineffective. In order to redress the situation, late last century the Chinese government launched reforms to streamline these four commercial banks and their operations. The banks subsequently set up asset management companies to buy back and resolve non-performing assets. Their operational structure was also upgraded and optimized so as to improve management efficiency and economic performance.

  5. Bank collapse and depression

    OpenAIRE

    Bryant, John

    1980-01-01

    The recurrent banking panics of the 19th century and the Great Depression of the 1930s are widely viewed as failures of our economic system. A simple version of Samuelson’s overlapping generations model is used to generate such failures of Walrasian equilibrium. The spontaneous “panics” generated involve a collapse of bank credit, causing in turn a drop in investment demand. The model suggests that both the recent technological advances in the intermediation industry and the current move towa...

  6. An empirical study on open position risk assessment using VAR and regression analysis: A case study of Iranian banking industry

    Directory of Open Access Journals (Sweden)

    Elmira Mahmoudzadeh

    2012-10-01

    Full Text Available During the past few years, there have been tremendous fluctuations on different currencies. For instance, European common currency, Euro, has be fluctuated between 0.60 to 0.9 against US dollar. Therefore, it is important to study the behavior of currency valuations using different techniques. In this paper, we present an empirical study to measure the impact of different items on risk of foreign currency using value at risk (VaR and regression methods. The proposed model of this paper investigates whether the risk of open positions of six foreign currencies including US dollar, Euro, British Pound, Switzerland Frank, Norwegian Kroner and United Emirate Dirham increase during the time horizon. The proposed study of this paper uses historical daily prices of these currencies for a fiscal year of 2011 in one of private banks located in Iran and measures the relative risk. The results of the implementation of two methods of VaR and linear regression indicate that the risk of open positions increases during the time horizon.

  7. PATHWAYS TO SUSTAINABLE BANKING MANAGEMENT

    Directory of Open Access Journals (Sweden)

    Dragan (Santamarian Oana Raluca

    2012-12-01

    Full Text Available This paper describes one of the major challenges of the future: the sustainable development of the society. Sustainability is now increasingly recognized as central to the growth of emerging market economies. For the banking sector, this represents both a demand for greater social and environmental responsibility as well as a new landscape of business opportunity. Several years ago, the main part of the banks did not consider the social and environmental problems relevant for their operations. Recently, the banks began to realize the major impact of the sustainable development over the way of ulterior development of the society and, implicitly over the way of creating of the banking value in the future. In this context, the development of a banking management system, based on sustainable principles represents one of the provocations of these days.Starting from literature in the sustainable banking management field in this paper are presented several relevant issues related to risk management in the context of sustainable banking financing: the need to implement the sustainable management principles in financial and banking industry; the role of banks in sustainable development of society; social and environmental risk management policies, events that have shaped the role of the banking sector in sustainable development; international standards regarding sustainable banking management such us: Equator Principles for sustainable investment projects’ financing or GRI principles for sustainable reporting. Furthermore, we developed a practical case study related to the implementation of sustainable banking management at Bank of America.

  8. Business Process Flow Diagrams in Tissue Bank Informatics System Design, and Identification and Communication of Best Practices: The Pharmaceutical Industry Experience

    OpenAIRE

    McDonald, Sandra A.; Velasco, Elizabeth; Ilasi, Nicholas T.

    2010-01-01

    Pfizer, Inc.'s Tissue Bank, in conjunction with Pfizer's BioBank (biofluid repository), endeavored to create an overarching internal software package to cover all general functions of both research facilities, including sample receipt, reconciliation, processing, storage, and ordering. Business process flow diagrams were developed by the Tissue Bank and Informatics teams as a way of characterizing best practices both within the Bank and in its interactions with key internal and external stake...

  9. LEADERSHIP APPROACH IN SMALL SCALE INDUSTRIES IN GHANA : A Case Study Of Data Bank Financial Service Limited-Ghana

    OpenAIRE

    Ashie, Leticia

    2014-01-01

    The viability of any organization begins from the fundamental leadership approach or principle adopted. Studies have shown that leadership approach could be a contributing factor to the success or failure of any institution. The purpose of this research was to examine the leadership approach in the small scale industries in Ghana. Transformational, Transactional and Laissez-fair forms are the three types of leadership styles reviewed in this study while employee dedication was also considered...

  10. Evaluating Agricultural Banking Efficiency Using the Fourier Flexible Functional Form

    OpenAIRE

    Yu, Yingzhuo; Escalante, Cesar L.; Deng, Xiaohui

    2007-01-01

    This study applied more flexible cost functional form, Fourier Flexible Functional Form, and tested the validity of the Translog cost functional form as to estimate the cost function incorporating risk and loan's quality for banking industry. Meanwhile, the study extended four different cost efficiency measures for banking industry not only among different sized banks but also between commercial banks and agricultural banks. And thereafter, by evaluating these efficiency measures, banks will ...

  11. Perceived organisational support for strengths use: The factorial validity and reliability of a new scale in the banking industry

    Directory of Open Access Journals (Sweden)

    Elzette M. Keenan

    2013-01-01

    Full Text Available Orientation: The perceived organisational support for strength use (POSSU scale determines the extent to which employees perceive that their organisations support them to use their strengths in the workplace.Research purpose: The purpose was to determine the validity and reliability of the new POSSU scale.Motivation for the study: There are instruments and studies that aim to identify and describe individual strengths. However, no instruments measure whether employees perceive that their organisations use their strengths in the workplace.Research design, approach and method: The authors used a cross-sectional field survey approach and an availability sample of employees (N = 165 who worked in the banking sector. They used exploratory factor analysis to test the factorial validity and to establish whether POSSU is an independent job resource. They performed regression analyses to examine whether POSSU is a significant predictor of outcomes.Main findings: The findings indicated a clear one-factor model with strong item loadings(α = .97. When the authors included other resources, they identified a five-factor model, where all the items loaded onto the supposed factors. POSSU was a significant predictor of burnout and engagement after controlling for job resources and a deficiency-based approach.Practical/managerial implications: A valid and reliable POSSU scale could lead to increased awareness about the use of employees’ strengths in organisations and help to determine their influence and value. Contribution/value-add: This study contributes to the limited research available in South Africa on the measurement of whether employees perceive that their organisations use their (the employees’ strengths.

  12. Economic Analysis of Islamic Banking in Pakistan

    OpenAIRE

    Shaikh, Salman

    2013-01-01

    Islamic banking has achieved substantial growth in Pakistan and all over the world in the last two decades or so. Despite the financial and economic crisis of 2007 and afterwards, the Islamic banking industry has witnessed exemplary and uninterrupted growth. In Pakistan, it has achieved market share of almost 9% in the banking industry. There is vast literature available on explaining the features and mechanics of Islamic banking; however, limited attention has been paid on the thorough analy...

  13. E-Banking in Pakistan: Issues and Challenges

    OpenAIRE

    Syed Sheheryar Ali Kazmi; Muhammad Hashim

    2015-01-01

    Banking sectors are now moving to online banking services, which enable customers to get access to their accounts form their web enable computers to banking online system. The main purpose of this article is to describe the major issue and challenges in the development in online banking industry and also to show the application of electronic banking in Pakistan, through e-banking the banking sectors can reduce the operating cost and provide fast and more better services to their customers and...

  14. Factors Affecting Bank Switching Intentions in E-Banking

    Directory of Open Access Journals (Sweden)

    Leyla ÖZER

    2012-12-01

    Full Text Available The purpose of this research is to identify and examine the factors that contribute to bank switching intentions of e-banking customers and whether these intentions differ according to demographic characteristics (age, gender, education, marital status and income levels of customers. Regression results suggested that customer dissatisfaction, low service quality, high price, unfavorable bank reputation, limited product variety and involuntary switching factors were positively related to customers’ bank switching intentions in e-banking. On the other hand, promotion efforts were negatively related to customers’ switching intentions. In addition to this, bank switching intentions were revealed to be differing according to education levels. Bank switching intentions of well-educated customers were tend to be higher, while age, gender, marital status and income level didn’t make a difference on intentions. Based on the empirical results of current study, we will provide several theoretical and managerial implications in the area of service industry.

  15. Should Banks Be Diversified? Evidence from Individual Bank Loan Portfolios

    OpenAIRE

    Acharya, Viral V; Iftekhar Hasan; Anthony Saunders

    2006-01-01

    We study empirically the effect of focus (specialization) vs. diversification on the return and the risk of banks using data from 105 Italian banks over the period 1993-1999. Specifically, we analyze the tradeoffs between (loan portfolio) focus and diversification using a unique data set that is able to identify individual bank loan exposures to different industries, to different sectors, and to different geographical regions. Our results are consistent with a theory that predicts a deteriora...

  16. Banking Governance and Risk: The Case of Tunisian Conventional Banks

    OpenAIRE

    Rachdi Houssem; Trabelsi Mohamed Ali; Trad Naama

    2013-01-01

    Banks are in the business of taking risks. The 3 pillars of Basel II capital accord highlight the crucial role of informative risk disclosures in enhancing market discipline. The specific role and responsibilities of the board of directors or supervisory boards in banking institutions continue, however, to fuel debate. Findings of the literature are often inconclusive. The main contribution of this study is examining how board characteristics affect risk in banking industry. We explore this r...

  17. Shadow banking

    OpenAIRE

    Pozsar, Zoltan; Adrian,Tobias; Ashcraft, Adam; Boesky, Hayley

    2010-01-01

    The rapid growth of the market-based financial system since the mid-1980s changed the nature of financial intermediation in the United States profoundly. Within the market-based financial system, "shadow banks" are particularly important institutions. Shadow banks are financial intermediaries that conduct maturity, credit, and liquidity transformation without access to central bank liquidity or public sector credit guarantees. Examples of shadow banks include finance companies, asset-backed c...

  18. Investment banks

    OpenAIRE

    Lejot, P

    2013-01-01

    Investment banking is a generic term for transactional activities involving financial intermediation conducted through open markets. It was long associated with a legal demarcation in the US and Japan that separated banks that made loans and took deposits from those that traded in securities, but now denotes risk-based activities in banks of any kind. This paper explains investment banking practices in terms of reputational capital, and contrasts the transactional skills and innovation found ...

  19. Industry

    International Nuclear Information System (INIS)

    This chapter of the environmental control report deals with the environmental impact of the industry in Austria. It gives a review of the structure and types of the industry, the legal framework and environmental policy of industrial relevance. The environmental situation of the industry in Austria is analyzed in detail, concerning air pollution (SO2, NOx, CO2, CO, CH4, N2O, NH3, Pb, Cd, Hg, dioxin, furans), waste water, waste management and deposit, energy and water consumption. The state of the art in respect of the IPPC-directives (European Integrated Pollution Prevention and Control Bureau) concerning the best available techniques of the different industry sectors is outlined. The application of European laws and regulations in the Austrian industry is described. (a.n.)

  20. Banking Bank Charge Debates Continue

    Institute of Scientific and Technical Information of China (English)

    WANG PEI

    2006-01-01

    @@ The saying, "There's no such thing as a free lunch" is one that can be applied to the charges increasingly being imposed on savers by Chinese banks.Ranging from managementfees for small deposit accounts to charges for withdrawals of large amounts of cash, from ATM cross-bank withdrawal charges to annual fees for bank payment cards, charges by banks are becoming a unstoppable trend. But it is not a trend the general public is so keen to accept.

  1. Is shadow banking really banking?

    OpenAIRE

    Bryan J. Noeth; Rajdeep Sengupta

    2011-01-01

    To those who don't know, the term "shadow banking" probably has a negative connotation. This primer draws parallels between what has been termed the shadow banking sector and the traditional banking sector—showing that they are similar in many ways.

  2. Technology outsourcing : a community bank perspective

    OpenAIRE

    Eric Robbins; Joe Van Walleghem

    2004-01-01

    This article provides an overview of the technology industry that has evolved to provide technology outsourcing services for community banks, and the risk management issues associated with outsourcing. The service provider industry is in a transition phase being brought about by changing economic fundamentals in banking and in information technology. These factors have contributed to significant consolidation among the technology companies that serve the banking industry, especially among tec...

  3. One question: credit or debit? As health savings accounts gain in popularity, insurers and the financial services industry want to bank the cash.

    Science.gov (United States)

    Becker, Cinda

    2006-01-16

    The Blue Cross and Blue Shield Association has a new sideline-banking. By chartering its own bank, the Blues is joining other insurers that have moved into financial services to adapt to the changes being wrought by health savings accounts. And other insurers have been faster to make the move. The Blues "is certainly late to the game" of banking, says analyst Katy Henrickson, left. PMID:16445200

  4. Banks: Colleges - A Joint Undertaking.

    Science.gov (United States)

    Cordy, Thomas O.

    The banking industry has recognized an increasing need to recruit, hire, and train minorities for positions within the industry. Following this line of thought, the American Bankers Association (ABA) formed a task force composed of bankers and black college educators to develop a program mutually beneficial to industry as well as colleges. A Black…

  5. An Evaluation of Bank Customer Satisfaction in Pakistan, Comparing Foreign and Islamic Banks

    OpenAIRE

    Haroon Rasheed; Wang Aimin; Ali Ahmed

    2012-01-01

    Banks play the most important role in economic and financial system of any country by performing their core function of intermediation. Pakistani banking industry witnessed a no. of drastic changes since its inception after the establishment of country. The major historical developments include commercial bank establishment, nationalization, liberalization and privatization and privatization of banks. The most recent advances in this regard are start of Islamic banking system and introduction...

  6. The Consolidation on Banking Supervision in the Context of a Pan European Banking System

    OpenAIRE

    Teodora Barbu; Georgeta Vintila

    2007-01-01

    The diversity of national banking systems in the European banking system and the absence of consolidated supervision creates the premises for a series of interrogations whose essence is the same: Is it possible to discuss about a Pan European Banking System? The starting point in answering this question was the efforts to create a single banking market, which took place in 1973-1999, and the impact of integration on the European Banking Industry. Among the most representative aspects, it must...

  7. "Governance and Performance of Banks in Prewar Japan: Testing the "Organ Bank" Hypothesis Quantitatively"

    OpenAIRE

    Tetsuji Okazaki; Kazuki Yokoyama

    2001-01-01

    More than forty years ago, Kato[1957] posed the organ bank hypothesis. Namely, he stressed that in prewar Japan, many of the banks were tightly connected with certain industrial companies, and those banks loosely gave loans to the connected companies, which eventually resulted in the Showa Financial Crisis. This view has been widely accepted by economic historians. However, there has been no attempt to test the organ bank hypothesis quantitatively. In this paper, we tested the organ bank hypo...

  8. Does diversification improve the performance of German banks? Evidence from individual bank loan portfolios

    OpenAIRE

    von Westernhagen, Natalja; Porath, Daniel; Hayden, Evelyn

    2006-01-01

    Should banks be diversified or focused? Does diversification indeed lead to increased performance and therefore greater safety on the part of banks as traditional portfolio and banking theory would suggest? This paper investigates the link between banks’ profitability and their portfolio diversification across different industries, broader economic sectors and geographical regions. To explore this issue, we use a unique data set of the individual bank loan portfolios of 983 German banks for t...

  9. CUSTOMERS’ PREFERENCE FOR E – BANKING SERVICES: A CASE STUDY OF SELECTED BANKS IN SIERRA LEONE

    OpenAIRE

    R.A. Gbadeyan; O. O. AKINYOSOYE – GBONDA

    2011-01-01

    The development and the increasing progress that is being experienced in the Information and Communication Technology have brought about a lot of changes in almost all facets of life. In the Banking Industry, it has been in the form of online banking, which is now replacing the traditional banking practice. Online banking has a lot of benefits which add value to customers’ satisfaction in terms of better quality of service offerings and at the same time enable the banks gain more competitive ...

  10. The evolving landscape of banking

    NARCIS (Netherlands)

    A.W.A. Boot; M. Marinč

    2008-01-01

    The structure of the financial services industry is in flux. Liberalization, deregulation, and advances in information technology have changed the financial landscape dramatically. Interbank competition has heated up and banks face increasing competition from nonbanking financial institutions and th

  11. American Association of Tissue Banks

    Science.gov (United States)

    ... 38 Stay up-to-date with AATB's SmartBrief, industry-related news, announcements, educational and networking opportunities. Tweets ... Series Standards and Regulatory AATB Standards for Tissue Banking Guidance Documents Other References Regulatory References Standards Updates ...

  12. Halcyon Days of the Banks?

    Institute of Scientific and Technical Information of China (English)

    2008-01-01

    With limited exposure to the global financial crisis, Chinese banks have remained profitable for the past three quarters while the rest of the world has groaned under the spreading global financial turmoil, China’s banking industry reported another season of good harvest when 14 listed banks all managed to secure high net profit growth in the first three quarters of this year. According to their quarterly reports, the 14 banks reaped a total of 334.1 billion yuan ($49 billion) in net profit during the period,

  13. 77 FR 18109 - Assessments, Large Bank Pricing

    Science.gov (United States)

    2012-03-27

    ..., significantly reduce reporting burden, and satisfy many concerns voiced by the banking industry. DATES: Comments...\\ Assessments, Large Bank Pricing, 76 FR 10672 (February 25, 2011) (to be codified at 12 CFR 327.9). \\4\\ A large... may also be adjusted by the large bank adjustment. 76 FR 10672, 10714 (February 25, 2011) (to...

  14. Bank Consolidation: A Central Banker's Perspective

    OpenAIRE

    Mishkin, Frederic S.

    1996-01-01

    This paper looks at why bank consolidation has been taking place in the United States and what the structure of the banking industry might look like in the future. It then discusses the implications of bank consolidation for the economy and the challenge it poses for central bankers.

  15. Industrialization

    International Nuclear Information System (INIS)

    This chapter discusses the role-plays by nuclear technology to enhance productivity in industry. Some of the techniques, Non-Destructive Testing (NDT) - x, gamma, electron and neutron radiography, nuclear gauges, materials characterization are discussed thoroughly

  16. Banks Sparkle

    Institute of Scientific and Technical Information of China (English)

    2009-01-01

    There is no doubt that China’s banking system is a calm port in the global financial storm. Moreover, a great regulatory firewall and an easing monetary environment have enabled Chinese banks to increase lending and help shrug off the economic downturn. Yi Xianrong, a researcher at the Institute of Finance and Banking under the Chinese Academy of Social Sciences, discussed this topic in a recent article in the Shanghai Securities Journal. Edited excerpts follow:

  17. Shadow banking

    OpenAIRE

    Rahm, Jiří

    2013-01-01

    In my bachelor paper I focus on the issue of shadow banking. The paper is theoretically oriented. Its main goal is to provide overview on the shadow banking system. The text is divided into four parts. The first part includes the definition of shadow banking and the description of its characteristics. The credit intermediation in shadow banking and the process of securitization is explained in the second part. The third part is aimed at mapping of situation in the area of implementation of re...

  18. Credit Risk Management in Banking Institutions: Comparison between Chinese Banks and UK Banks

    OpenAIRE

    Yu, Lin

    2009-01-01

    The recent international financial market turmoil has a great effect on the banking industry; accordingly it is very necessary to investigate the topic of the credit risk management. This paper mainly discusses the importance, current situation, ways and guidelines of the credit risk management for the banking industry. A large number of literatures are integrated in order to illustrate and explain recent developments in both methods and principles of credit risk management. Meanwhile, some e...

  19. ONLINE BANKING IN THE ROMANIAN BANKING SYSTEM

    OpenAIRE

    IMOLA DRIGĂ

    2014-01-01

    In the world of banking, the development of IT has a huge effect on development of more flexible payments methods and more user-friendly banking services. Recently, modern electronic banking services, internet and mobile banking, have rejuvenated banking transactions. Electronic banking over the Internet is one of the newest e-banking services with several benefits both for banks and for customers. The paper aims to provide an overview of online banking services highlighting various aspect...

  20. Factors Affecting the Adoption of Internet Banking in Nigeria

    OpenAIRE

    Peter, Alex Alecheni O.

    2015-01-01

    The aim of this study is to investigate customer’s point of view towards internet banking services and to identify some of the factors preventing customers from using internet banking in Nigeria. Fast growing industry of banking and the increased demand for bank services require a reliable infrastructure to meet the needs of customers through providing efficient services. Development of computer technology, especially the internet has made the banking industry offer services to customers in m...

  1. Industry

    Energy Technology Data Exchange (ETDEWEB)

    Bernstein, Lenny; Roy, Joyashree; Delhotal, K. Casey; Harnisch, Jochen; Matsuhashi, Ryuji; Price, Lynn; Tanaka, Kanako; Worrell, Ernst; Yamba, Francis; Fengqi, Zhou; de la Rue du Can, Stephane; Gielen, Dolf; Joosen, Suzanne; Konar, Manaswita; Matysek, Anna; Miner, Reid; Okazaki, Teruo; Sanders, Johan; Sheinbaum Parado, Claudia

    2007-12-01

    This chapter addresses past, ongoing, and short (to 2010) and medium-term (to 2030) future actions that can be taken to mitigate GHG emissions from the manufacturing and process industries. Globally, and in most countries, CO{sub 2} accounts for more than 90% of CO{sub 2}-eq GHG emissions from the industrial sector (Price et al., 2006; US EPA, 2006b). These CO{sub 2} emissions arise from three sources: (1) the use of fossil fuels for energy, either directly by industry for heat and power generation or indirectly in the generation of purchased electricity and steam; (2) non-energy uses of fossil fuels in chemical processing and metal smelting; and (3) non-fossil fuel sources, for example cement and lime manufacture. Industrial processes also emit other GHGs, e.g.: (1) Nitrous oxide (N{sub 2}O) is emitted as a byproduct of adipic acid, nitric acid and caprolactam production; (2) HFC-23 is emitted as a byproduct of HCFC-22 production, a refrigerant, and also used in fluoroplastics manufacture; (3) Perfluorocarbons (PFCs) are emitted as byproducts of aluminium smelting and in semiconductor manufacture; (4) Sulphur hexafluoride (SF{sub 6}) is emitted in the manufacture, use and, decommissioning of gas insulated electrical switchgear, during the production of flat screen panels and semiconductors, from magnesium die casting and other industrial applications; (5) Methane (CH{sub 4}) is emitted as a byproduct of some chemical processes; and (6) CH{sub 4} and N{sub 2}O can be emitted by food industry waste streams. Many GHG emission mitigation options have been developed for the industrial sector. They fall into three categories: operating procedures, sector-wide technologies and process-specific technologies. A sampling of these options is discussed in Sections 7.2-7.4. The short- and medium-term potential for and cost of all classes of options are discussed in Section 7.5, barriers to the application of these options are addressed in Section 7.6 and the implication of

  2. Can Improving Corporate Governance Help Solve over Risk -Taking Problem in Banking Industry --Survey about Executive Incentives and Bank- Risk- Taking Behavior%加强公司治理能够防止金融机构过度冒险吗?——关于高管激励与银行冒险行为的一个综述

    Institute of Scientific and Technical Information of China (English)

    李松; 卢宇燕; 洪正

    2012-01-01

    文章总结了银行高管激励与冒险行为的理论和实证研究,认为银行高管激励结构通过强调奖金与股票期权等短期的显性激励以及解职的隐形激励鼓励了冒险行为,增大了金融机构的风险也加大了金融系统性风险,而施加这种激励结构的正是偏好于短期冒险行为的银行股东。文章的研究为金融监管改革提供了参考,认为加强股东对高管薪酬和企业决策的影响并不能缓解银行的冒险行为,监管措施更应当着眼于权衡股东利益与金融稳定的冲突,而危机以后各国采取的监管加强措施可能并不能改善金融机构过度冒险的情况。%This paper summarizes the theoretical and empirical research about bank executive incentives and risk -taking behavior. Bank executive compensation, through bonuses and stock options, both short - term visible incentive and the invisible incentive, emphasized on short -turn incentive and encouraged bank -risk -taking behavior. This compensation structure reflected the risk preference of shareholders. The study of this paper shed light on prudential bank regulation. It reveals that improving corporate governance of bank industry would not help stabilizing financial system. Optimal bank regulation should focus on the conflict between the interests of shareholder and the stability of financial system.

  3. Entry Mode Choice of Multinational Banks

    OpenAIRE

    Lehner, Maria

    2008-01-01

    When expanding abroad, a multinational bank faces a trade-off between accessing a foreign country via cross border lending or a financial foreign direct investment, i.e. greenfield or acquisition entry. We analyze the entry mode choice of multinational banks and explicitly derive the entry mode pattern in the banking industry. Moreover, we show that in less developed banking markets, a trend towards cross border lending and acquisition entry exists. Greenfield entry prevails in more developed...

  4. ADOPTION OF INTERNET BANKING: EVIDENCE FROM FRANCE

    OpenAIRE

    Carlos R. Sanchez Sanchez; Jean-Baptiste Gallie

    2010-01-01

    Internet banking plays an important strategic role in the marketing of industrial banking. A previous study on a developing country (Mexico) was used as a model to show the similarities and differences with online banking in a developed country (France).This study, as in the Mexican example, examines the usage factors of online banking in France, using quantitative and qualitative methodology. Factorial Analysis suggests that there are a concrete number of common characteristics between Mexic...

  5. 基于专利管理图的中国银行业专利信息分析%Analysis on Patent Information of Banking Industry in China Based on Patent Management Map

    Institute of Scientific and Technical Information of China (English)

    邱洪华

    2012-01-01

    Based on searching the patent information of banking industry in China,the pateny management maps of Chinese banking industry are demonstrated from the perspectives of annual trend, patent types, patent inventors and applicators as well as legal status of patent applications, which purport to know the status quo of patent protection for banking industry. It is suggested that, as to the domestic banks, the patent quality and innovative efficiency should be concerned, the effective management system and active encourage mechanism should be enforced; the legal status of patent technologies should be analyzed during the R&D activities.%为了了解中国银行业专利保护现状,论文在检索中国银行业专利信息的基础上,从专利类型、专利申请年度趋势、专利申请人、专利发明人和专利申请法律状态等角度去绘制中国银行业的专利管理图。研究认为,中国内资银行在不断增加专利申请数量的同时,也应当关注专利申请的质量和创新效率的提高,应当实施有效的发明人队伍管理制度和积极的创新激励措施,在研发过程中,应当全面分析现有专利技术的法律状态。

  6. BANK GUARANTEES

    Directory of Open Access Journals (Sweden)

    VASILE NEMES

    2012-05-01

    Full Text Available The present study propose the analyse of the irrevocable commitment of a bank entity towards a determined person, through which guarantees a certain legal conduct of its client, and, in case of breach, assumes the payment obligation of a determined amount of money. This kind of legal technique it is called bank guarantee and in the usual business language it is called “Letter of Bank Guarantee”. The determined reason to choose this scientific initiative it is the frequency of this kind of financial - banking commitments with various practical issues which are occurred by the use of those. From the legal point of view, the bank guarantees are not under an own legal regulation and are based on the common law, used in the guarantees domain. Through the new aspects of the actual Civil Code it are the legal regulation of the letter of bank guarantee and of the comfort letter, which shall constitute the main regulation in the negotiation and conclusion of a letter of bank guarantee or a bank comfort letter. For the legal reports with foreign elements, the parties can also use the Uniform Rules regarding the Guarantees at Request (URGR Publish no.758/2010.

  7. Business Process Flow Diagrams in Tissue Bank Informatics System Design, and Identification and Communication of Best Practices: The Pharmaceutical Industry Experience.

    Science.gov (United States)

    McDonald, Sandra A; Velasco, Elizabeth; Ilasi, Nicholas T

    2010-12-01

    Pfizer, Inc.'s Tissue Bank, in conjunction with Pfizer's BioBank (biofluid repository), endeavored to create an overarching internal software package to cover all general functions of both research facilities, including sample receipt, reconciliation, processing, storage, and ordering. Business process flow diagrams were developed by the Tissue Bank and Informatics teams as a way of characterizing best practices both within the Bank and in its interactions with key internal and external stakeholders. Besides serving as a first step for the software development, such formalized process maps greatly assisted the identification and communication of best practices and the optimization of current procedures. The diagrams shared here could assist other biospecimen research repositories (both pharmaceutical and other settings) for comparative purposes or as a guide to successful informatics design. Therefore, it is recommended that biorepositories consider establishing formalized business process flow diagrams for their laboratories, to address these objectives of communication and strategy. PMID:23386924

  8. ONLINE BANKING IN THE ROMANIAN BANKING SYSTEM

    Directory of Open Access Journals (Sweden)

    IMOLA DRIGĂ

    2014-12-01

    Full Text Available In the world of banking, the development of IT has a huge effect on development of more flexible payments methods and more user-friendly banking services. Recently, modern electronic banking services, internet and mobile banking, have rejuvenated banking transactions. Electronic banking over the Internet is one of the newest e-banking services with several benefits both for banks and for customers. The paper aims to provide an overview of online banking services highlighting various aspects globally as well as in the Romanian banking system. Even if there already are several studies on web banking, this topic still remains a resourceful area for academic research in the next decade.

  9. BANK GUARANTEES

    OpenAIRE

    VASILE NEMES

    2012-01-01

    The present study propose the analyse of the irrevocable commitment of a bank entity towards a determined person, through which guarantees a certain legal conduct of its client, and, in case of breach, assumes the payment obligation of a determined amount of money. This kind of legal technique it is called bank guarantee and in the usual business language it is called “Letter of Bank Guarantee”. The determined reason to choose this scientific initiative it is the frequency of this kind of fin...

  10. The Current Banking Industry Civilized Norms Service Demonstration Unit With the Correct Evaluation Standard%现行银行业文明规范服务示范单位考核标准的评价与矫正

    Institute of Scientific and Technical Information of China (English)

    张翠翠

    2014-01-01

    The current bank of civilized service demonstration unit standards questionable places a lot of. In this paper, ifnd out the shortage of the current service standards through the national banking has to carry out a speciifc analysis and evaluation, put forward the bank civilized service demonstration unit standard correction view, deals with the formulation and evaluation standard of perfection of the principle is:to be practical and realistic attitude, pragmatic style of work, the idea of scientiifc development, characteristic and the demand of the customer for the the banking industry to design and make the evaluation standard, the only way is responsible for the development of China's banking sector.%现行的银行文明服务示范单位标准值得商榷的地方很多。本文通过找出目前全国银行业服务标准存在的不足来进行了具体分析和评价,提出了银行文明服务示范单位标准的矫正观点,阐述了制定和完善评价标准的原则是:要以实事求是的态度,务实的作风,科学发展的思想,针对银行业的特点和客户的实际需求来设计制定考核评价标准,只有这样才是对中国银行业发展负责。

  11. Changes in the Banking Sector--The Case of Internet Banking in the UK.

    Science.gov (United States)

    Jayawardhena, Chanaka; Foley, Paul

    2000-01-01

    Discussion of changes in the banking industry focuses on an analysis of 12 Internet banking operations in the United Kingdom. Topics include delivery strategies; customer demand and requirements; and an evaluation of banking Web sites that considers speed, content and design, navigation, interactivity, and security. (LRW)

  12. Banking reform and locational strategy of state-owned commercial banks in China: An empirical study of Industrial and Commercial Bank of China and Bank of China%银行业改革与国有商业银行网点空间布局——以中国工商银行和中国银行为例

    Institute of Scientific and Technical Information of China (English)

    贺灿飞; 刘浩

    2013-01-01

    伴随着国有商业银行股份制改革,中国国有商业银行在全国的网点布局发生了战略性变化.在经营效益的驱动下,银行采取集中化策略,大幅度减少基础网点数目,而增加支行数目.两类网点地理分布的空间不均衡性加大,地理集中度上升.网点布局向主要经济增长极集中,而从边疆地区与落后地区撤离.对中国工商银行和中国银行基础网点及支行空间分布统计分析表明,两者的两类网点的地理分布在股份制改革后均发生了较大的变化,基础网点更加接近主要客户群体,支行则更加集中在经济发展较好的地区.结合自身的业务优势与特点,两者在两类网点的区位选择上也有一定的差别.国有商业银行经营效益导向的网点布局战略将可能带来落后地区的金融排斥问题.%With the reform of state-owned commercial banks, spatial distribution of China's state-owned commercial banks has also undergone great changes. Driven by operational efficiency, ICBC's and BOC's savings outlets are significantly reduced, whereas their branches are increased, their regional unevenness and geographical concentration are both increased: the main economic growth poles enjoy a boom, while the border and less developed areas suffer from a recession. According to the econometric result, the geographical distribution of ICBC's and BOC's types of outlets has been changed largely after the reform. The savings outlets become closer to main customer groups, while branches have become more concentrated in areas with better economic development. Taking their own business advantages and characteristics into account, ICBC and BOC show some differences in location choice. The strategy of state-owned commercial banks on outlet distribution may cause the less developed areas suffer from financial exclusion in terms of operational efficiency.

  13. Are Foreign Conventional Banks Capable of Adopting Islamic Banking: A Study to Investigate the Issues and Challenges Faced Foreign Islamic Banks in Malaysia.

    OpenAIRE

    Muhamed Saeed Baashar, Yahya Abd Elwahab

    2010-01-01

    Malaysia has witnessed a remarkable growth of Islamic banking industry in the last four decades. It has established its first full-fledged Islamic bank, Bank Islam Malaysia, in 1983. Accordingly, Malaysia is one of the first Islamic countries that place a profound focus on the industry of Islamic banking. The world‟s Islamic banking experiment begun in modern era Egypt - in Mit Ghamr – through the establishment of the Savings Bank first in the 1960s by Dr. Ahmed Al-Najjar. Consequently, the I...

  14. Regional Development and Effects of Investment Banks

    Directory of Open Access Journals (Sweden)

    İsmail Erkan Çelik

    2013-04-01

    Full Text Available The World Bank is the most important financier for international investment. The bank opens credits mostly for investment projects in developing countries. Turkey has received various investment credits since its membership to the World Bank on March 11, 1947. The credits were used for economic and social domains. Turkey has also been granted credits from the European Investment Bank (EIB. The credits received are composed of micro credits that belong to small and medium enterprises (SMEs. A regional development bank, Islamic Development Bank, has also received credits through Eximbank and Industrial Development Bank of Turkey (TSKB to finance Turkish SMEs. This paper deals with Turkish investment strategies in the framework of basic principles of investment – development banks.

  15. 我国银行业跨国(境)经营人力资源现状、问题及对策分析%Analysis on Human Resource of Transnational/cross-border Operation of Chinese Bank Industry

    Institute of Scientific and Technical Information of China (English)

    丁武民; 姜兴坤; 杨文宝

    2015-01-01

    随着全球经济一体化的发展,银行业国际化经营已经成为普遍趋势。我国银行业跨国(境)经营起步较晚,存在诸多问题,尤其是跨国(境)经营中的人力资源管理问题存在一定风险。通过分析诸如人才匮乏、管理理念落后、管理体制不足等问题,提出对策,为我国银行国际化经营提供有利借鉴。%With the development of global economic integration, the Transnational/cross-border operation of the bank industry has become an universal trend. Because of alate start of band industry, there are many problems in Chinese bank industry especially including the risk management of human resource in Transnational/cross-border operation. Therefore, problems in risk management of human resource in Transnational/cross-border operation have been analyzed in this paper after elaborating the current situation of growing human resource quantity, increasing management quality and so on, aiming at solving these problems such as lack of talents, out-dated management concept and system. Some reasonable suggestions for Transnational/cross-border operation of Chinese bank are put forward in the final part of this paper.

  16. Adoption of Internet Banking: An Empirical Investigation of Indian Banking Sector

    OpenAIRE

    Balwinder Singh; Pooja Malhotra

    2004-01-01

    The tremendous advances in technology and the aggressive infusion of information technology had brought in a paradigm shift in banking operations. Internet banking that has revolutionized the banking industry world wide has turned out to be the nucleus issue of various studies all over the world. However there has constantly been a literature gap on the issue in India. The purpose of this paper is to help fill significant gaps in knowledge about the Internet banking landscape in India. The pa...

  17. A STUDY OF BANK CUSTOMERS’ PERCEIVED USEFULNESS OF ADOPTING ONLINE BANKING

    OpenAIRE

    Hsueh-Ying Wu; Chun-Chun Lin; Cheng-Lung Li; Hsing-Hui Lin

    2010-01-01

    As information technology rapidly changes the fabrics of industries in recent years, the trade of online banking has become more diversified. Specializing in unlimited, speedy and convenient services, online banking has transformed traditional banking in many countries. The managements’ ability to anticipate and respond to such changes in the financial marketplace, thus, has a decisive influence on the success or failure of many retail banks. The present study, exploratory in nature, was in...

  18. INTERNET BANKING IN INDIA – CONSUMER CONCERNS AND BANK STRATEGIES

    OpenAIRE

    Gupta, P.K.

    2008-01-01

    Internet banking has attracted the attention of banks, securities trading firms, brokerage houses, insurance companies, regulators and lawmakers in developing nations since the late 1990s. With the rapid and significant growth in electronic commerce, it is obvious that electronic (Internet) banking and payments are likely to advance. Researches show that impact of Internet banking on cost savings, revenue growth and increased customer satisfaction on Industry is tremendous and can be a potent...

  19. 2011年广西银行业改革发展回顾及2012年展望%A Review of Guangxi Banking Industry Reform and Development in 2011 and Prospects in 2012

    Institute of Scientific and Technical Information of China (English)

    苏保祥

    2012-01-01

    2011年以来,广西银行业认真贯彻落实国家宏观调控政策,各项业务实现快速发展,信贷增长平稳有序,服务薄弱领域的能力进一步加强,改革取得新进展,发展质量、效益和经营管理水平显著提高,综合实力明显增强。随着2012年自治区深入实施"翻两番,跨两步,三提高"的战略目标,辖内银行业面临新的发展机遇。广西银监局将督促和引导银行业金融机构乘势而上,按照科学发展和审慎经营的要求,推进改革创新,不断改进金融服务,提高银行业服务实体经济的能力和水平,促进地方经济与银行业发展实现"双赢"。%Since 2011,Guangxi banking industry have being carried out state's macro-control policy seriously,all business grew speedily,credit increased steadily,service capacity for weak fields further enhanced,reform achieved new progress,asset quality,profitability,operation and management abilities significantly improved,the comprehensive competitive power strengthened evidently.With thorough implementation of the strategies of quadrupling GDP,stepping two-pace and achieving three rises,Guangxi banking industry is facing rare chances for development.CBRC Guangxi office will enhance guide and impetus for Guangxi banking industry to go ahead with the advantages,advance the reform innovation,continuously improve financial services for real economy growth,promote to realization of the win-win between the developments on regional economy and banking industry.

  20. Multinational banks and development finance

    OpenAIRE

    Christian E. Weller; Scher, Mark J.

    1999-01-01

    Financial market recommendations for less industrialized economies, particularly in the wake of the recent financial crises, have included a push for more international financial competition. The entry of multinational banks (MNBs) into developing economies is supposed to create more market discipline for domestic banks, thus making them more efficient, and enhancing financial stability. Using data from the BIS and the IMF, we look at the determinants of MNB presence, at MNB activities, and t...

  1. PROSPECTS OF ISLAMIC BANKING: REFLECTIONS FROM PAKISTAN

    Directory of Open Access Journals (Sweden)

    Muhammad Akram

    2011-06-01

    Full Text Available This study examines the growth and development phases as well as prospects of Islamic banking in Pakistan. The role of Islamic banking is explained with special regards to corporate social responsibility (CSR as now days this concept is growing vastly. Awareness in public also has been growing and people are moving towards Islamic banking system. As we live in a Muslim country so it is very essential to have some basic knowledge about the Islamic banking. In this paper growth and performance of Islamic banking is discussed and compared among the financial years from 2003 to 2010 in terms of growth parameters like assets, deposits, sources and uses of funds. The performance indicators are also discussed to evaluate the growth and performance of Islamic banking system. In the last eight years, Islamic banking paved with the rapid market share of banking services. Moreover the efforts made by the central bank in Pakistan (SBP are also remarkable in growth of Islamic banking. By seeing the present growth of Islamic banking, it is anticipated that in near future, Islamic banking with get major share in banking industry in Pakistan.

  2. The Behaviour of Interest Groups in Trade and Industry towards Monetary Policy and Central Banks: theory and evidence on Germany and the Euro area

    NARCIS (Netherlands)

    S. Kern

    2005-01-01

    textabstractThe preceding analysis investigated private interest groups’ behaviour towards monetary policy makers and central banks, exploring the extent to which they seek to influence monetary policy and their motivations for doing so or not. Where evidence of interest group activity with respe

  3. Foreign competition in U.S. banking markets

    OpenAIRE

    Herbert L. Baer

    1990-01-01

    Foreign penetration of U.S. wholesale banking already exceeds that of most other industry groups; unless market capitalization ratios for U.S. banks go up—or down for foreign banks—this trend is likely to continue.

  4. A hybrid approach based on SERVQUAL and fuzzy TOPSIS for evaluating banking service quality

    OpenAIRE

    Mahdi Karimi; Hassan Javanshir; Seyed Mohammad Taghi Fatemi Ghomi

    2015-01-01

    Quality of services in banking industry plays essential role to make key decisions in banking industry. As customer awareness increases on the services offered by banks, expectations from service quality increases too. Presently, managers of banks use different financial factors such as deposits, credits, etc. to rank their banks. This paper uses SERVQUAL technique to measure customer satisfaction for 14 branches of a bank in city of Kermanshah, Iran. The study first statistically show that c...

  5. Recent trends in the profitability of credit card banks

    OpenAIRE

    Andrea Meyercord

    1994-01-01

    Competition among credit card issuers has increased sharply over the past few years. Despite this trend, the profitability of credit card banks not only remains high relative to the rest of the banking industry but continues to grow. This article examines recent trends in credit card bank profitability and, by looking beyond the aggregate data, uncovers some important differences between credit card banks owned by bank holding companies and those owned by nonbank firms.

  6. Predicting Bank Credit Risk: Does Board Structure Matter?

    OpenAIRE

    Michael Adusei; Samuel Yaw Akomea; Ralph Nyadu-Addo

    2014-01-01

    The study investigates the predictors of credit risk in the universal banking industry with panel data from universal banks in Ghana and finds that leverage, assets (size), loan loss provision, board size, board independence, and the number of executive directors on the board of a bank are the predictors of its credit risk. Based on these results, the study concludes that board structure matters in credit risk management of universal banks in Ghana. The recommendation is that banks could impr...

  7. Risk Management In Mudharabah And Musharakah Financing Of Islamic Banks

    OpenAIRE

    Irawan Febianto

    2010-01-01

    The low level participation of the Islamic banks in mudharabah and musharakah financing models has become one of the problems in the development of the industry. This arrangements are unique to Islamic banking and account for its superiority over conventional banking on grounds of ethics and efficiency, but the majority of Islamic banks have limited themselves to less risky trade-financing assets, which tend to be a shorter maturity. This paper tries to analyzes why Islamic banks are reluctan...

  8. Security and Privacy of Electronic Banking

    OpenAIRE

    Zachary Bosire Omariba; Nelson Bogomba Masese

    2012-01-01

    The internet has played a key role in changing how we interact with other people and how we do business today. As a result of the internet, electronic commerce has emerged, allowing business to more effectively interact with their customers and other corporations inside and outside their industries. One industry that is using this new communication channel to reach its customers is the banking industry. The e-banking system addresses several emerging trends: customers demand for anytime, anyw...

  9. Basel III and its Impacts on International Swedish Banks

    OpenAIRE

    Kerman, Marika

    2012-01-01

    This thesis will present the Basel III framework and discuss its possible implications on the banking industry, focusing specifically on the Swedish banking industry. There will also be an analysis of two Swedish banks, Handelsbanken and Nordea to map their readiness to comply with the Basel III requirements. The objective of this thesis was to gain in-depth knowledge of the current framework still in progress, of its final development and implementation. The two banks were examined to compar...

  10. A Study of Performance Related Pay in Chinese Commercial Banks

    OpenAIRE

    Fan, Ruonan

    2013-01-01

    With rapid economic development, Chinese banking industry and the HR areas are both changed enormously. Chinese banking industry has increased more than 10 times since 2003 and the numbers of banks in China have grown from four hundred to twelve hundred in the past three decades. In the best period for development, Chinese commercial banks are also facing severe competition, especially in retaining experienced employees. “Pay” now is regarded as the most crucial factor by Chinese employees...

  11. Social Media in Banking. A Managerial Perception from Mexico

    OpenAIRE

    Doina DĂNĂIAŢĂ; Camelia MARGEA; Kirakosyan, Kristine; Ana-Maria NEGOVAN

    2014-01-01

    Nowadays social media has a radical impact on the business world, becoming a great customer service tool across many industries. And banking is no exception. Thus, banks managers need to identify ways to make profitable use of the social media. By accepting the benefits and developing their presence in social media, banks will be closer to customers. The objective of our research is to study social media usage in the banking industry and to obtain a managerial view concerning barriers and cha...

  12. An investigation on factors influencing electronic banking adoption in private banks versus public banks

    Directory of Open Access Journals (Sweden)

    Ali Alikhani

    2014-01-01

    Full Text Available The movement of industrial societies towards implementation of information technology has begun and it has gained moment since early 90th and presently the speed of this movement is well obvious in less developed countries, including Iran. Internet Banking is one of the most tangible trends in today’s electronic commerce. It has direct relationship with the perception of the service qualities not only because of unique absorption of the internet, but also because of e-commerce, acceptance of internet services of banks by clients and the tendency for using such services. This paper investigates different factors influencing on acceptance of electronic banking in private banks versus public banks in a case study of two Iranian banks namely; Eqtesade Novin and Sepah using Technology Acceptance Model (TAM. Correlation test reveals that there was a positive and significant relationship between clients of private and public bank on five factors associated with TAM. In addition, structural equation method was used for investigation of relationships in offered model. In conclusion, all primary and secondary hypotheses for clients of private and public bank were confirmed.

  13. Relação entre concentração e rentabilidade no setor bancário Brasileiro A study on the relationship between concentration and profitability in the Brazilian banking industry

    Directory of Open Access Journals (Sweden)

    José Alves Dantas

    2011-04-01

    and the stability of the banking industry; and (2 a greater profitability might indicate that banks have an opportunistic behavior, associated to a concentrated market. This study is aimed at evaluating the degree of concentration of the Brazilian banking industry and verifying whether there is a relationship between the level of bank profitability and the sector's degree of concentration, based on total assets, credit operations and bank deposits from January 2000 to December 2009. Taking the parameters of Brazilian antitrust authorities as benchmarks, we cannot find evidence of concentration in the Brazilian banking industry, although it should be mentioned that the concentration indicator has increased substantially from the end of 2008 onwards. When we take the concentration parameters used in the US, we find that, by the end of the period, the indicators fall within the "moderate concentration" range. As a second aim of the paper, we test hypotheses based on the structure - performance paradigm, which assumes that less competition associated to higher concentration results in higher bank profitability. The results do not corroborate the hypotheses in any of the combined tests performed, because the parameters are either statistically insignificant or negative. Expectations that higher market concentration would explain higher bank profitability, according to the structure - performance hypothesis, are not confirmed. On the contrary, we find evidence that the efficient structure hypothesis explains the profitability of the Brazilian banking industry more adequately.

  14. E-Banking in Malaysia: Opportunity and Challenges

    Directory of Open Access Journals (Sweden)

    Chai Lee Goi

    2005-12-01

    Full Text Available E-banking has to be a delivery channel that replicates and replaces many of the physical functions a bank currently performs. Hence, the E-banking now becomes a virtual banking counter that the individual and corporate customer to carry out the regular activities. Even E-banking services more to electronic-based, but, it still strongly support banking activities, therefore communication, transaction and distribution (Peterson, Balasubramanian and Bronnenberg, 1997. There are number of challenges need to be faced by Malaysian banks, however, the opportunity in this industry is high due to the current trend especially application and development of ICT.

  15. Excellency in banking services - A new road map for banks in the emerging new competition

    Directory of Open Access Journals (Sweden)

    R. K. Uppal

    2011-01-01

    Full Text Available The widening gap between desirability and availability is becoming a major cause of dissatisfaction in the banking industry. The bridging of this gap is one of the solutions to make the customers delight. The present study analyzes the widening gap between desirability and availabilityregarding reliability, accuracy, confidentiality, flexibility, e-channels, high attention to customers, low service charges and overall satisfaction of customers in three bank groups i.e. public sector banks, Indian private sector banks and foreign banks. The survey was conducted in Chandigarh in the month of October, 2008. Three banks have been selected one each from three bank groups; PNB from public sector banks, HDFC bank from Indian Private Sector banks and Amro bank from foreign banks have been taken for consideration. On the basis of five point Likert type scale, survey concludes that desirability regarding all the parameters is very high as compared to availability of banking servicesand on the basis of this empirical survey, study recommends some measures to bridge this gap between the D/A of service quality parameters in the banking sector in the emerging competition.

  16. Pengaruh Kualitas Pelayanan Dan Hubungan Emosional Terhadap Loyalitas Nasabah Pada Pt. Bank Muamalat Indonesia, Tbk Cabang Pematang Siantar

    OpenAIRE

    Rizki, Elfaida

    2015-01-01

    Fierce competition in banking world require every bank to do the strategy that can attract and maintain their customers. Indonesia Muamalat Bank is the first public bank in Indonesia which applies Islamic Syariah principle to run the bank. The competition to win the customer loyalty, especially in syariah banking in Indonesia, is full of the innovation competition among the syariah banking. The competition is becoming tight among the new comers in the syariah-base banking industry. As a pione...

  17. Why Turkish Securities Firms Have Not Transformed to Full Service Investment Banks?: An Assessment For the Near Future of the Turkish Securities Firms Industry

    OpenAIRE

    Yener Coskun

    2012-01-01

    The initiation of securities related activities in Turkey goes back to as early as 1980s. The regulation philosophy regarding securities firms is based on the creation of a new investment banking category expected to enhance economic efficiency. Although Turkish securities market experienced a boom in early 1990s, the markets were not able to improve the products and services diversity as well as the income range. Specifically, the sector, focusing on brokerage activities, stayed underdevelop...

  18. The Bank of England Bank Liabilities Survey

    OpenAIRE

    Bell, Venetia; Butt, Nick; Talbot, James

    2013-01-01

    In order to improve understanding of the role of bank liabilities in driving credit and monetary conditions, the Bank of England began conducting a formal Bank Liabilities Survey last year. This survey is intended to supplement the data collected on the asset side of bank balance sheets by the Bank of England’s quarterly survey of credit conditions, which was introduced in 2007. The first results of the Bank Liabilities Survey will be published on 26 March. This article introduces the survey.

  19. An Investigation of the Effects of Workrelated - Stress and Organizational Commitment on Organizational Citizen ship Behavior: A Research on Banking Industry

    Directory of Open Access Journals (Sweden)

    Melisa Erdilek Karabay

    2014-03-01

    Full Text Available With increasing competition conditions and the acceleration of lobalization, organizations’ new management approach now support mployees in the direction of attaining the objectives of the organization to have more effective behaviors. However, employees in the business world are under the constant influence of factors that will affect their current working conditions negatively. In this context, job stress continues to influence today's organizational structure significantly. In this context, organizational commitment and organizational citizenship behavior in the literature emerges as the most coveted concept in the business world. The employees that have organizational commitment and organizational citizen ship behavior may lead to the creation of more efficient work environment . In this study, the relationship between organizational commitment , job stress, and organizational citizenship behavior is investigated in banking sector. As a result , it has been fo und that, bank employees' organizational commitment and organizational citizenship behavior affect courtesy, altruism, civic virtue , onscientiousness and sportsmenship, positively. On the other hand, bank employees’ organizational citizenship behavior with work stress has a negative effect on courtesy and consciousness.

  20. Lithuania : Banking System Assessment

    OpenAIRE

    World Bank

    2009-01-01

    The Bank of Lithuania (BoL), the Central Bank, was established in 1990. BoL has the exclusive right to grant and revoke licenses to local and foreign banks and to supervise their activities. Private commercial banking boomed from 1991 to 1994 while bank regulation was lax. In late 1995, a bank crisis caused failures of most of the Lithuanian banks, and the remaining banks resulted in better ...

  1. Role of Central Bank in Islamic Finance

    OpenAIRE

    Shaikh, Salman

    2009-01-01

    The rapid growth in Islamic finance industry urges us to not only look for alternatives in the Islamic commercial banking, but also focus on the regulator and its role and functions to enable it to work in conformity with Islamic principles. This study reviews limited, but precious academic literature on central banking and monetary management in an environment where Islamic finance is in vogue. Refinance ratio and Qard-e-Hasan ratio and Mudarabah between central bank and Islamic commercial b...

  2. Adoption of mobile banking in Finland

    OpenAIRE

    Suoranta, Mari

    2003-01-01

    Banking is an area in which technology has had a fundamental impact on the everyday lives of consumers. This article-based dissertation examines an innovation in the financial services industry, namely mobile banking services. It seeks to determine and explain the factors affecting the adoption of mobile banking services, thus the perspective taken by the dissertation is one that focuses on consumer behaviour patterns. In order to arrive at a theoretical model, it draws on traditional theorie...

  3. Customer Loyalty Towards E-Banking Services

    OpenAIRE

    Ramya, S.; Rajam, K.; Rani, M. Usha; Sivasubramanian, Dr. D

    2013-01-01

    One of the modern skills required in the present competitive business world is winning new customers and retaining the existing ones. Thus, business strategists and practitioners are giving great importance to Customer Relationship and Customer Loyalty; irrespective of the nature and size of the business. Today the banking industry more concentrates with the customer relationship and customer loyalty. So bankers are to achieve their goal with the help of e-banking services.E-Banking is a youn...

  4. Post crisis challenges to bank regulation

    OpenAIRE

    Freixas, Xavier

    2009-01-01

    The current crisis has swept aside not only the whole of the US investment banking industry but also the consensual perception of banking risks, contagion and their implication for banking regulation. As everyone agrees now, risks where mispriced, they accumulated in neuralgic points of the financial system, and where amplified by procyclical regulation as well as by the instability and fragility of financial institutions. The use of ratings as carved in stone and lack of adequ...

  5. CSR development in Belarusian banking sector

    OpenAIRE

    Liapich, Iryna

    2014-01-01

    The purpose of this thesis was to gather the knowledge about Corporate Social Responsibility (CSR) activities currently implemented by Belarusian banking industry and identify the major areas of these activities. The study also aimed to evaluate, through content analysis, Belarusian banks' level of CSR disclosure. Another objective of the thesis was to highlight the social responsibility of banking sector in Belarus. The study utilized qualitative research method. The data for the theoret...

  6. 12 CFR 619.9140 - Farm Credit bank(s).

    Science.gov (United States)

    2010-01-01

    ... 12 Banks and Banking 6 2010-01-01 2010-01-01 false Farm Credit bank(s). 619.9140 Section 619.9140 Banks and Banking FARM CREDIT ADMINISTRATION FARM CREDIT SYSTEM DEFINITIONS § 619.9140 Farm Credit bank(s). Except as otherwise defined, the term Farm Credit bank(s) includes Farm Credit...

  7. An Analysis of Internet Banking Security of Foreign Subsidiary Banks in Australia: A Customer Perspective

    Directory of Open Access Journals (Sweden)

    Panida Subsorn

    2012-03-01

    Full Text Available Internet banking has been deployed more frequently over the past few decades to support and improve the operational and managerial performance within the banking industry. However, the security issues of confidentiality, integrity and privacy have become increasingly more serious concerns in Internet banking systems because of the potential negative impact on the banks and its customers. In a previous research paper, the security of the Internet banking systems of 16 selected Australian banks was examined. This paper further examines Internet banking security in nine foreign subsidiary banks in Australia for comparison with the results and findings of the previous research in order to produce a more practical and comprehensive guideline, as well as to include a weight rating of security related website information for the banking industry in Australia. The findings of both the previous research paper and this paper revealed that there was lack of related Internet banking security information in all the selected Australian owned and foreign owned banks websites which have the potential to impact on the confidentiality of the banks and its customers as well as future potential customers.

  8. Banking structure and financial stability:a comparison of Chinese and German banking systems

    Institute of Scientific and Technical Information of China (English)

    CAI Conglu

    2006-01-01

    In the process of financial globalization and diversification,the issue of financial stability has become heated all over the world.This Paper attempts to uncover the delicate relationship between banking structure and financial stability by comparing and analyzing the situation of the Chinese and German banking systems.This paper suggests that(i)the trade-off between competition and concentration in banking industry is a vital factor to maintain financial stability and(ii)concentration is not always a bad thing for financial stability,especially in banking systems with discontent bank performance.

  9. Essays in Banking and Corporate Finance

    NARCIS (Netherlands)

    T. Wang (Teng)

    2015-01-01

    markdownabstract__Abstract__ This dissertation bundles three empirical studies in the area of corporate finance and banking. These studies investigate corporates’ financing activity with a special focus on the interaction between the banking industry and corporate borrowers. By showing how changes

  10. Banking on Reform in the Rising China

    Institute of Scientific and Technical Information of China (English)

    2007-01-01

    @@ About six years ago when China first entered the WTO and agreed to open up its retail banking market after a period of five years,many overseas media organizations held a pessimistic outlook that China s banking industry was headed towards bankruptcy.

  11. RMB Business Boost for Foreign Banks

    Institute of Scientific and Technical Information of China (English)

    WANG PEI

    2006-01-01

    @@ With the competition over foreign currency loans becoming intensified among foreign and Chinese banks, rivalry on loans made in RMB are seeing a similar trend. Specifically, the local banks' "comfort zone" has been challenged as the country's financial industry opens according to the timetable of WTO agreement, with full opening arriving at the end of this year.

  12. How Banking Competition changed over Time

    NARCIS (Netherlands)

    Bikker, J.A.; Spierdijk, L.

    2008-01-01

    This paper is the first detailed and world-wide investigation of the developments in banking competition during the past fiffteen years. Using the Panzar-Rosse approach, we establish significant changes over time in the competitiveness of the banking industry. The changes in competition over time ar

  13. The European Bank for Reconstruction and Development in partnership with Lithuania targeting full technical and industrial participation in the development of the energy sector

    International Nuclear Information System (INIS)

    Policy of the European Bank for Reconstruction and Development (EBRD) in Lithuanian energy sector is described. Since 1994 EBRD take active part in financing of safety upgrades of Ignalina NPP. When in 1999 political decision was made to shut down unit 1 of Ignalina NPP EBRD is prepared to take part in co-financing of decommissioning of unit 1. A special fund - International Ignalina decommissioning support fund - was established under the auspice of EBRD recently. Developed countries, international organisation will be contributors to this fund and EBRD will be managing this fund

  14. Bankruptcy – the consequence of defective bank management

    Directory of Open Access Journals (Sweden)

    Imola DRIGA

    2009-12-01

    Full Text Available Bank failure is the result of a defective management in banking leading the bank to a stage of bankruptcy, which means that the insolvent bank is going to be closed by the banking authority. In general, the banking sector is viewed as more vulnerable to contagion than other industries since banks are viewed as more susceptible to failures. Thus, the paper addresses the issue of bank insolvency as an extreme consequence of materialized risks, resulting in a payment disability for the bank. The paper presents the causes and consequences of bankruptcy and analysis the situation of bankruptcies in the Romanian banking system which was confronted with a number of bankruptcies beginning with 1994 and involving several significant financial institutions.

  15. Internet versus Mobile Banking: A Study of Peshawar City (Pakistan

    Directory of Open Access Journals (Sweden)

    MUHMMAD ZEESHAN AHMAD KHAN

    2012-12-01

    Full Text Available The aim of this research is to consider the market status for difference between mobile and internet banking. The worldwide improvement of information technology has affected the banking industry. In the banking segment the impact of information technology is the preface of internet banking and mobile banking. The internet has created an incredible market space, another technology is the mobile phone has emerged to take more important role in business and society. Users attitude and behavioral characteristics for internet and mobile bank were examined in this study. A structured questionnaire was designed to collect responses. Bankers and common mobile business executives included which use their cell phone for financial transactions and check their balances on cell phones. This research and its results give a close view that only the perceive usefulness of mobile banking and internet banking are same. Research also emphasize on more study on this regard that mobile banking is not same as internet banking.

  16. Simulating Retail Banking for Banking Students

    Science.gov (United States)

    Supramaniam, Mahadevan; Shanmugam, Bala

    2009-01-01

    The purpose of this study was to examine the implementation flow and development of retail bank management simulation based training system which could provide a comprehensive knowledge about the operations and management of banks for the banking students. The prototype of a Retail banking simulation based training system was developed based on…

  17. Hiinlased seljatasid Bank of America / Tarvo Vaarmets

    Index Scriptorium Estoniae

    Vaarmets, Tarvo

    2007-01-01

    Hiina suurpanga Industrial & Commercial Bank of China (ICBC) aktsia hind kerkis Shangai börsil 5,5 protsendi võrra. Diagramm: ICBC aktsia hind; Tabel: 10 suurimat panka maailmas. Kommenteerib Romet Kreek

  18. Ist die Bank der Zukunft eine Bank?

    OpenAIRE

    Spremann, Klaus

    1997-01-01

    Ist die Bank der Zukunft noch eine Bank? Ist sie noch eine Bank mit Menschen, oder wird die virtuelle Bank das Modell der Zukunft sein? Haben die Filialen noch eine Chance, oder werden künftig alle Bankgeschäfte über Computer abgewickelt? Umfragen unter Kreditinstituten bestätigen, dass die gegenwärtig drängendste Frage ist, auf welchem Weg die Bank und der Mensch zusammenkommen.

  19. Banking on the Big Apple

    Institute of Scientific and Technical Information of China (English)

    2008-01-01

    The country’s largest lender receives permission to set up a branch in New York After nearly 10 years of waiting, the Industrial and Commercial Bank of China (ICBC) received permission from the U.S. Federal Reserve (Fed) on August 5 to upgrade its office in New York to a branch.

  20. USE OF MOBILE TECHNOLOGY IN BANKING SERVICES

    Directory of Open Access Journals (Sweden)

    ALIN ISAC

    2013-12-01

    Full Text Available Technology and applications of mobile phones offer many opportunities for businesses, they also presenting a continuous development and new challenges. Although this service is currently viewed with reluctance by customers, banks need to overcome this drawback and understand how this service can be combined with other alternative channels such as social media, to create value for customers. In this paper I presented information about present and perspectives in mobile applications industry, what can a mobile application do in banking, banking mobile applications in Romania, mobile banking applications worldwide.

  1. ELECTRONIC BANKING ADVANTAGES FOR FINANCIAL SERVICES DELIVERY

    Directory of Open Access Journals (Sweden)

    Paun Dragos

    2010-12-01

    Full Text Available E-banking is a fully automatic service for traditionally banking customers products based on information technology platforms. E-banking services provide customer access to accounts, the ability to move their money between different accounts or making payments via e-channels. The advantages generated by this services have determined an accelerate developing of this industry over the entire world. This paper examines some of the advantages of electronic banking products together with the characteristic management issues generated by the implementation of this new channel for financial services delivery.

  2. Banking Efficiency in European Banking

    OpenAIRE

    Michaelidou, Vasiliki

    2012-01-01

    This research aims to unveil whether the tremendous banking sector reforms within the dynamic nature of the EU economic environment have achieved one of the catalyst EU goals, increase financial institutions’ cost efficiency. Using a single stage stochastic frontier approach, cost efficiency of the enlarged EU is estimated and evaluated for the period 2005-2011. The results suggest that EU pursuits have been successful but that stronger controls are needed.

  3. Banking reform in a transition economy: the case of Poland

    OpenAIRE

    Thomas S. Mondschean; Timothy P. Opiela

    1997-01-01

    Polish banks have been weakened by large loan losses and low capital. Recapitalization and better economic conditions have strengthened the industry, but problems remain, especially among some large state-owned banks. Continued improvement of the banking system will require additional domestic or foreign capital to strengthen reserves and to modernize operations.

  4. The mixing of banking and commerce: a conference summary

    OpenAIRE

    Nisreen H. Darwish; Evanoff, Douglas D.

    2007-01-01

    Acquisitions of industrial loan corporations by commercial firms have renewed the debate over the separation between banking and commerce in the U.S. On May 16–18, 2007, policymakers and academics weighed in on this debate during the Chicago Fed’s 43rd annual Conference on Bank Structure and Competition, titled The Mixing of Banking and Commerce.

  5. Bank service quality in private sector: Evidence from Iran

    Directory of Open Access Journals (Sweden)

    Niloufar Asgarian

    2013-02-01

    Full Text Available Service quality plays an important role in service industries such as banks, insurance firms, etc. The purpose of this paper is to investigate level of service quality in private banking industry in Iran. The proposed model of this paper uses SERVQUAL tool for measuring service quality and population of this study includes customers of three private banks in Tehran. Results show that except efficiency, other variables of SERVQUAL obtained suitable level mean in this study. As a result, with the development of electronic commerce, internet banking has become an alternative for developing, operating and offering bank services.

  6. On the Application of Fair Value Measurement in China' s Banking Industry%公允价值计量在我国银行业中的运用探究

    Institute of Scientific and Technical Information of China (English)

    吴冬霞

    2011-01-01

    在2008年全球性金融危机的背景下,公允价值计量属性再度成为理论界与实务界关注的焦点。新企业会计准则中有关金融会计准则的颁布与实施对增强我国银行业财务报告的质量和透明度起到了积极的促进作用,但是采用公允价值计量属性,必将对习惯采用历史成本计量属性的银行的财务状况和经营成果带来相当大的影响,同时也给银行的风险管理理念、风险控制技术以及风险管理能力提出新的挑战。文章针对公允价值计量在我国银行业中的运用进行了相关探究。%Under the background of global financial crisis in 2008, the attribute of fair value measurement has be- come the foucs of attention in both circles of theory and practice. Among the new accounting standards, there are relevant financial accounting standards, whose promulgation and implementation plays a positive role in enhan- cing the quality and transparency of financial reports in China' s banking industry. Howevaer, the application of fair value measurement will inevitably exert a tremendous influence on the financial conditions and management performance of those banks used to adopt the attribute of historical cost measurement. Meanwhile, new challen- ges will be brought to the bank's risk management philosophy, risk control technology and risk management ca- pability. This article carries out some relevant research into the application of fair value measurement in China' s banking industry.

  7. The Consolidation on Banking Supervision in the Context of a Pan European Banking System

    Directory of Open Access Journals (Sweden)

    Teodora Barbu

    2007-03-01

    Full Text Available The diversity of national banking systems in the European banking system and the absence of consolidated supervision creates the premises for a series of interrogations whose essence is the same: Is it possible to discuss about a Pan European Banking System? The starting point in answering this question was the efforts to create a single banking market, which took place in 1973-1999, and the impact of integration on the European Banking Industry. Among the most representative aspects, it must be emphasized the necessity of consolidating banking supervision at an European level, considering that the International Banking Community studies the problematic of banking regulations at a global level. The two dimensions of the prudential and European bank supervision device – the geographic and the institutional – demand the creation of a structural reform in order to ensure the functioning of a Pan European system of banking supervision and regulations. The considerations on the Consolidation of European Banking Supervision draws into discussion the Financial Supervision Authority which has generalized as an applicable model in numerous European countries and has been mentioned as an alternative of Pan European banking supervision. In the process of the integration of the banking sector, the Basel II Accord represents an opportunity in reaching a convergence of national regulations and practices in matters of risk management, considering that these actions are in line with the preoccupations of realizing a Pan European banking system. Thus, the creation of Pan European banking system involves actions in more directions: legal, institutional, operational meant to ensure the consolidation of banking supervision.

  8. Private banking & corporate governance efficiency : a comparative study of business models in private banking

    OpenAIRE

    Rivière, Xavier

    2010-01-01

    Corporate governance is of primary importance in Private Banking. Since the client needs to ensure that the bank acts in his best interest, the choice of the banking institution to manage his wealth is primordial. In this paper, we argue that current business models in the wealth management industry show considerable discrepancies when it comes to corporate governance efficiency. Following a review of various governance mechanisms our results suggest that, some business models in the private ...

  9. Credit derivatives and Profitability of commercial banks : Impact of credit risk on performance of Nordea Bank

    OpenAIRE

    Nguyen, Trang; Nuri, Arman

    2015-01-01

    Commercial banks are more conscious of credit risk due to diversity and complexity of modern monetary services. Additionally, due to the reform of banking industry, there is an increasing demand for investment in the capital market, which evokes the bank managers of a sound evaluation and management for credit risk. Since the credit trading and the related services embrace the main source of banks’ income, it is crucial distinguish the potential customers with the risky borrowers while remain...

  10. MODERN SOLUTIONS FOR THE BANKING DISTRIBUTION CHANNELS: E-BANKING –STRATEGY, COST AND BENEFICTS

    OpenAIRE

    Assist. Ph.D Panait Nicoleta

    2009-01-01

    The banking industry is expected to be a leading player in ebusiness. Banks have established an Internet presence with various objectives. Most of them are using the Internet as a new distribution channel. Financial services, with the use of Internet, may be offered in an equivalent quantity with lower costs to the more potential customers. In the Romanian case, there have been identified some specific issues that restrain e-banking adoption: penetration and skills (PC, Internet), attitude to...

  11. The Determinants of Banking Performance in Front of Financial Changes: Case of Trade Banks in Tunisia

    OpenAIRE

    Makram Nouaili; Ezzeddine Abaoub; Anis Ochi

    2015-01-01

    The banking sector in Tunisia has undergone, in the past decades, numerous structural changes which have affected the banking industry in particular and the economy as whole. This paper studies the internal and external determinants of bank performance in Tunisia during the period after financial reforms. We used regression analysis and panel data technique with the linear model of Bourke (1989) and followed the methodology employed by Demirgüç-Kunt and Huizinga (1999) and Dietrich and Wanzen...

  12. Stock Market Development, Bank Concentration, Ownership Structure, and Bank Performance: Evidence from Turkey

    OpenAIRE

    Hasan AYAYDIN; Karaaslan, İbrahim

    2014-01-01

    Abstract. Using the the Two-Step Generalized Method of Moments (GMM) described by Arellano and Bond (1991) for dynamic panels, this paper analyzes the profitability of 25 commercial banks in Turkey over the period from 2003 to 2011.Our profitability determinants include bank-specific characteristics as well as industry-specific and macroeconomic factors, some of which have not been considered in previous studies. We conclude that the high bank profitability during these years is associated wi...

  13. On Stock Market Development, Banks and Economic Growth in India

    OpenAIRE

    Pratap chandra Biswal; B Kamaiah

    2001-01-01

    Using the stock market development indicators viz., market size, liquidity, and volatility along with bank credit to GDP ratio as an indicator of banking sector development, and Index of Industrial Production (IIP) as the proxy for GDP, this paper examines the role of stock markets and banks in promoting economic growth in India. On the basis of monthly data (1991:1–1998:12), the present study shows that stock market size and banking development are positively correlated with economic growth....

  14. ADOPTATION OF INTERNET BANKING IN UAE: FACTORS UNDERLYING ADOPTION CHARACTERISTICS

    OpenAIRE

    Somkiat Mansumitrchai; Candy Chiu

    2012-01-01

    Technological development has provided tremendous benefits for many industries, including the banking business. The diffusion of internet banking has been witnessed in many countries worldwide. The United Arab Emirates (UAE) recently is one of the most significant economies in its region and in the global arena. Internet banking has been utilized for many years in UAE, and the number of internet banking adopters in UAE has increased steadily. The main focus of this paper was to identify the c...

  15. A Study of Philippine Monetary and Banking Policies

    OpenAIRE

    Bautista, Ernesto D.

    1992-01-01

    This study assesses the Philippine monetary and banking policies with the view of identifying preferred policy options and features of a monetary and banking policy program supportive of overall economic growth and agro-industrial development. It describes the following: the impact of existing monetary and banking policy on short- and long-term economic development and the legislative and administrative measures required to adopt and implement such a monetary and banking policy. It also ident...

  16. The Islamic Finance and Banking

    OpenAIRE

    Shektbayev, Nurbulat

    2015-01-01

    My thesis consists of two parts. The first part is the theoretical one, where I am going to introduce basic models of Islamic finance and banking. Assess the pros and cons of these models and the whole Islamic finance and banking industry. I will make a review of its history and find out reasons that have led to its creation. The second part is the practical one where I am going to find connections between the theoretical issues and data from the qualitative research method (in form of interv...

  17. Financial crisis and bank lending

    OpenAIRE

    Simon H. Kwan

    2010-01-01

    This paper estimates the amount of tightening in bank commercial and industrial (C&I) loan rates during the financial crisis. After controlling for loan characteristics and bank fixed effects, as of 2010:Q1, the average C&I loan spread was 66 basis points or 23 percent above normal. From about 2005 to 2008, the loan spread averaged 23 basis points below normal. Thus, from the unusually loose lending conditions in 2007 to the much tighter conditions in 2010:Q1, the average loan spread increase...

  18. Expropriation Risk Through Real Earnings Management on Islamic Banking

    Directory of Open Access Journals (Sweden)

    Surifah

    2015-07-01

    Full Text Available This study develops a model of expropriation through real earnings management (REM in the Indonesian Islamic banking industry. The purpose of this study is to test a new model by examining the relationship between REM, bank ownership types, and performance of Islamic banks in Indonesia in the period of 2006 - 2013. This study finds that there are significant differences in REM and performance scores in banks with different ownership types. The REM and performance scores for family-owned banks and private-owned banks are relatively similar. However, Islamic banks with government as the controlling shareholder have the highest REM scores and the lowest performance scores. In contrast, foreign-owned banks have the lowest REM scores and the highest performance scores. The indications of expropriation can be seen from the magnitude of REM. A high REM can lower profitability and efficiency while increasing the risks faced by Islamic banks in Indonesia.

  19. Does the structure of banking markets affect economic growth? evidence from U.S. state banking markets

    OpenAIRE

    Kris James Mitchener; David C. Wheelock

    2010-01-01

    This paper examines the relationship between the structure of banking markets and economic growth using a new dataset on manufacturing industry-level growth rates and banking market concentration for U.S. states during 1899-1929 - a period when the manufacturing sector was expanding rapidly and restrictive branching laws segmented the U.S. banking system geographically. Unlike studies of modern developing and developed countries, we find that banking market concentration had a positive impact...

  20. RESTRUCTURING FOR ORGANIZATIONAL EFFICIENCY IN THE BANKING SECTOR IN THAILAND: A CASE STUDY OF SIAM COMMERCIAL BANK

    OpenAIRE

    Boriboon Pinprayong; Dr. Sununta Siengthai

    2012-01-01

    This paper examines the corporate restructuring in the banking industry of Thailand. The Siam Commercial Bank (SCB) was taken as an in- depth case study in this research. This bank can be considered as a very long established instit ution which never changed its corporate culture over 95 years. The Asian Financial crisis in 1997 has led to a major overhaul of the Bank. This paper aims to investigate and compare SCB business and organization al efficiency before and after corporate restructuri...

  1. Does Effective Leadership Style Drive Financial Performance of Banks? Analysis in the Context of UAE Banking Sector

    OpenAIRE

    Jacob Cherian; Sherine Farouq

    2013-01-01

    The success for any organization in its competitive business arena depends upon an effective human resource system that is lien with its organizational strategy. In today’s world banks play an important role in the social economy. The banking industry falls under the service domain where efficient risk management cannot be possible without efficient and skilled manpower. The banking sector will be termed as “People Business”. The two key challenges facing banks are management of people and ma...

  2. Banking reform in Georgia

    OpenAIRE

    Mercan, Metin

    2006-01-01

    Georgia's banking system restructure began in 1991 when Soviet Union collopsed.This paper tries to compare and constract the performance of banks and banking system between 1999 and 2004 with banks in other transition countries. Although Georgia banking system showed a long processing in banking sector, it is still lags behind other transition countries Central and Eastern Europe. Neverthless.An efficient financial institution and performance will not come without further economic development...

  3. ROMANIAN BANKS LIQUIDITY MANAGEMENT

    Directory of Open Access Journals (Sweden)

    BATRANCEA MARIA

    2013-07-01

    Full Text Available Most transactions or financial commitments have implications for a bank liquidity. Transactions are particularly vulnerable to liquidity problems at a specific institution. Therefore, one can deduce the importance of the correct calculation and liquidity indicator, not only for the bank concerned, but especially for NBR uses that bank risk management tool. That is why the authors took into consideration a sample of banks in Romania to show to what extent the banking crisis has influenced the development banks.

  4. Disparity of Performance Indicators of Islamic Banks: Study on Bangladesh

    Directory of Open Access Journals (Sweden)

    Mamunur Rashid

    2009-07-01

    Full Text Available Islamic banking is still in emergent stage. However, the industry is growing at the rate of 15% every year (IFSB, 2008. As it is operating under a distinct system of banking, Islamic Shariah, Islamic banks have been undergoing through immense competition from other Islamic banks and conventional banks of domestic and multination origin. Moreover, banking is an important industry, which stabilizes the overall economic condition of the globe. Hence, analysis of performance and identification of the problems, at a continuous basis, are basic necessities for Islamic banks. This study considers 12 important financial ratios and common size income statement and balance sheet information for 2001 to 2006. The ratios were compared with simple industry average, and other banks distributed in three generations, namely; generation one, two and three. Results showed poor performance of Islamic banking sector in almost every aspect, especially in the areas of profit maximization, investor management and operating inefficiency. The report identified unique banking system, lack of efficient HR, lack of marketing and awareness creating activities, absence of Islamic capital and inter-bank markets and lack of direct government control as precedence. The study reported to bring about immediate change in HR management and policy, changes in operating policy, increase in marketing and awareness creating activity, guidelines and supervision of the government through direct Islamic Banking Law.

  5. Banking and the flow of funds: are banks losing market share?

    OpenAIRE

    Katherine A. Samolyk

    1994-01-01

    A look at both the reported decline in the share of nonfinancial-sector credit intermediated by banks and the consolidation of the industry into fewer, but larger, institutions, revealing that banks today account for nearly the same share of outstanding household and nonfinancial business-sector debt as they did 30 years ago.

  6. Exploring nomological link between automated service quality, customer satisfaction and behavioural intentions with CRM performance indexing approach: Empirical evidence from Indian banking industry

    Directory of Open Access Journals (Sweden)

    Arup Kumar Baksi

    2013-01-01

    Full Text Available Automation in service delivery has increased the consumers’ expectation with regard to service quality and subsequently the perception of the same. Technology-driven services redefined quality dimensions and their subsequent impact on the behavioural outcomes of the consumers with specific reference to attitudinal loyalty and propensity to switch. Customer Relationship Management (CRM has further reinforced the operational aspects of a service provider by integrating the behavioural perspectives with technology. This paper attempts to explore the nomological link between automated service quality and its behavioural consequences with specific reference to consumers’ attitudinal loyalty and their intention to switch or defect from their present service provider. The study further takes into consideration the moderating effects of the performance of the dimensions and attributes of customer relationship management by introducing a novel approach to CRM performance indexing. The cross-sectional study was carried out with the customers of State Bank of India at Asansol, Durgapur, Bolpur and Santiniketan in West Bengal, India. The study used structural equation modeling (SEM to assess and validate the nomological relationship between the variables.

  7. Green banking

    Directory of Open Access Journals (Sweden)

    Maja Drobnjaković

    2013-06-01

    Full Text Available There is an urgent need to march towards “low - carbon economy”. Global challenges of diminishing fossil fuel reserves, climate change, environmental management and finite natural resources serving an expanding world population - these reasons mean that urgent action is required to transition to solutions which minimize environmental impact and are sustainable. We are at the start of the low - carbon revolution and those that have started on their low - carbon journey already are seeing benefits such as new markets and customers, improved economic, social and environmental performance, and reduced bills and risks. Green investment banks offer alternative financial services: green car loans, energy efficiency mortgages, alternative energy venture capital, eco - savings deposits and green credit cards. These items represent innovative financial products.

  8. Strengthening Standardized Construction of Bank Card, Integrating with International Financial Circles

    Institute of Scientific and Technical Information of China (English)

    Song Lei

    2005-01-01

    @@ Following the accession to the WTO of China,bank card industry faces new competition pressure and challenges. At present, the most outstanding problem we face is, how to narrow the gap of development between the international bank card industry and that of China and keep up with fast-developing paces of international bank card as soon as possible. Objectively speaking, bank card industry of our country is still at the initial stage.

  9. Internet Banking System Prototype

    CERN Document Server

    Alnaqeib, Rami; Jalab, Hamid A; Zaidan, M A; Hmood, Ali K

    2010-01-01

    Internet Banking System refers to systems that enable bank customers to access accounts and general information on bank products and services through a personal computer or other intelligent device. Internet banking products and services can include detailed account information for corporate customers as well as account summery and transfer money. Ultimately, the products and services obtained through Internet Banking may mirror products and services offered through other bank delivery channels. In this paper, Internet Banking System Prototype has been proposed in order to illustrate the services which is provided by the Bank online services.

  10. Internet Banking integration within the banking system

    OpenAIRE

    Constantin Marian MATEI; Catalin Ionut SILVESTRU; Dragos Stefan SILVESTRU

    2008-01-01

    Internet Banking developed due to increasing demand of online banking transactions. The biggest advantages of Internet Banking consist of complex banking solutions, 24 hours availability, quick and secure access to the back-end application through Internet. These advantages are due to the use of SOA (service-oriented architecture). SOA appeared as a necessity of companies to integrate big and independent portions of applications, in order to obtain an homogeneous functionality of the system....

  11. Bank service quality in private sector: Evidence from Iran

    OpenAIRE

    Niloufar Asgarian

    2013-01-01

    Service quality plays an important role in service industries such as banks, insurance firms, etc. The purpose of this paper is to investigate level of service quality in private banking industry in Iran. The proposed model of this paper uses SERVQUAL tool for measuring service quality and population of this study includes customers of three private banks in Tehran. Results show that except efficiency, other variables of SERVQUAL obtained suitable level mean in this study. As a result, with t...

  12. Market Power versus Efficient-Structure in Arab GCC Banking

    OpenAIRE

    Al-Muharrami, Saeed; Matthews, Kent

    2009-01-01

    This paper evaluates the performance of the Arab GCC banking industry in the context of the Structure-Conduct-Performance hypothesis in the period 1993-2002. The paper uses panel estimation differentiating between bank fixed effects and country fixed effects. It examines the Relative-Market-Power and the Efficient-Structure hypotheses differentiating between the two by employing a non-parametric measure of technical efficiency, and finds that the banking industry in the Arab GCC countries is ...

  13. Productivity as a competitive edge of a service firm – theoretical analysis and a case study of the Finnish banking industry

    OpenAIRE

    Viitamo, Esa

    2012-01-01

    In the wake of the ‘new economy’, the productivity of services gains a growing interest in research, business management and industrial policy. Based on earlier theoretical analyses and new insights, this thesis contributes to the synthetized economic framework for service productivity. Its theoretical part develops further the integrative view between the macroeconomic and the socio-economic regimes of service productivity. The specific contribution of the thesis is called the value creation...

  14. Challenges Faced by Sudanese Banks in Implementing Online Banking: Bankers’ Perception

    Directory of Open Access Journals (Sweden)

    Nafis Alam

    2010-08-01

    Full Text Available Innovations in Information technology have changed the way financial transactions are done in banking industry globally. Online banking uses today’s computer technology to give user the ability to manage their finances more quickly and efficiently, from anywhere around the world, and with just a click of the mouse. Banks perceive online banking as a powerful ‘value-added’ tool to attract and retain new customers while helping to eliminate costly paper handling and teller interactions. Online banking has managed to provide customers the convenience, efficiency, effe ctiveness, and most importantly, the speed needed in today’s dynamic world. As more banks around the world are offering online banking to its customers, it is becoming a rather popular trend. Online banking is an asset both to the bank and the customer. However, countries like Sudan are yet to join the frenzy of this new innovation in an effective manner. This paper will investigate what are the challenges faced by Sudanese banks in implementing online banking.

  15. Analyzing Factors Influencing Virtual Bank Acceptance as New Generation of e-Banking

    Directory of Open Access Journals (Sweden)

    Ali Sanayei

    2014-01-01

    Electronic banking is one of the electronic commerce tools that has been accepted by the banking industry. Development of electronic banking activities based on information and communication technology has caused the emergence of another type of bank, which is called virtual bank that performs its products and services through electronic distribution channels without branch. Due to the differences between virtual bank and electronic banking and the importance of virtual bank activities in the banking system, the aim of this study is to analyze factors influencing on acceptance of virtual bank in Iran. For this purpose, Technology Acceptance Model (TAM has been considered as the main model and in addition to perceived benefits and perceived ease of use, trust, government support and advertising have been also studied. An electronic questionnaire has been designed and the statistical population included Iranian electronic citizens that had received and completed the questionnaire via email in three months period. The results of analyzing 247 questionnaires imply that the perceived benefits, trust and government support have influence on acceptance of virtual bank. Also the effect of perceived ease of use on perceived benefits and trust is confirmed. Finally, some suggestions for future research have been presented.

  16. ICBC to Go Public in 2006 amid State Banks Listing Rush

    Institute of Scientific and Technical Information of China (English)

    2006-01-01

      The Industrial and Commercial Bank of China (ICBC) Chair man Jiang Jianqing confirmed that the biggest state bank of China would sell shares to the public in 2006, following on the heels of the China Construction Bank and Bank of China in a market listing rush.……

  17. ICBC to Go Public in 2006 amid State Banks Listing Rush

    Institute of Scientific and Technical Information of China (English)

    2006-01-01

    @@ The Industrial and Commercial Bank of China (ICBC) Chair man Jiang Jianqing confirmed that the biggest state bank of China would sell shares to the public in 2006, following on the heels of the China Construction Bank and Bank of China in a market listing rush.

  18. Assessing the competitive conditions in the Italian banking system: some empirical evidence

    Directory of Open Access Journals (Sweden)

    P. COCCORESE

    1998-06-01

    Full Text Available The European banking industry is currently facing the effects arising from the increasing integration of national financial markets. In adapting to this new scenario, the Italian banking system has undergone a considerable transformation. The degree of competition in the Italian banking system is evaluated using a sample of banks during the period 1988-96.

  19. Customers’ Perceptions Regarding Channel Innovation in the Retail Banking Sector: a study on Internet Banking in Romania

    OpenAIRE

    Roºu Anca Maria

    2011-01-01

    The banking industry has undergone significant operational changes over the last decade, thanks to advances in information technology. The rapid diffusion on the Internet has revolutionized the delivery channels used by the financial services industry. This article examines consumers’ perceptions of Internet Banking. A survey of bank’s customers on Internet Banking in Romania revealed that familiarity in using computer and new technology has been found to positively affect consumer attitudes ...

  20. China industrial and commercial bank overseas acquisition’s strategy selection%中国工商银行海外并购的战略选择分析

    Institute of Scientific and Technical Information of China (English)

    姚浙莹; 赵无尘

    2012-01-01

    为了更好服务于迅速发展的中国企业国际化,中国商业银行的跨国经营十分紧迫,而海外并购是商业银行实现海外迅速扩张的首要战略。本文以中国工商银行海外并购为例,从业务选择、地域选择、目标选择三个方面的战略选择做了分析。研究结果显示,中国商业银行的海外并购在业务选择方面可考虑混业并购为主、横向并购为辅;在地域选择方面可优先选择香港,其次是政治稳定的东盟地区和非洲国家,再次是成熟市场经济的欧洲和北美地区的国家;在目标方的选择方面,偏好规模较小的本土化银行,选择曾有合作的交易伙伴,寻求业务互补和服务功能多元化。%In order to serve to fast development of Chinese enterprise internationalization better,Chinese commercial banks are badly in need of multinational operation and overseas M&A is their dominant strategy for overseas expanding.The paper takes Industrial and Commercial Bank of China Limited’ overseas M&A for example,analyzes the strategic choice in the aspects of business choice,terrain choice and target selection.The study shows as follows.Mixed M&A is dominant in business choice which assisted by horizontal merger.Hong Kong is the preference in terrain choice,secondly are ASEAN Regional Forum(ARF) of political stability,and then the Europe and North America of Mature market economy.As for the target selection,ICBC prefers small size local banks which ever cooperated with,to seek for business complementation and service and function diversification.

  1. CUSTOMERS’ PREFERENCE FOR E – BANKING SERVICES: A CASE STUDY OF SELECTED BANKS IN SIERRA LEONE

    Directory of Open Access Journals (Sweden)

    R. A. GBADEYAN

    2011-08-01

    Full Text Available The development and the increasing progress that is being experienced in the Information and Communication Technology have brought about a lot of changes in almost all facets of life. In the Banking Industry, it has been in the form of online banking, which is now replacing the traditional banking practice. Online banking has a lot of benefits which add value to customers’ satisfaction in terms of better quality of service offerings and at the same time enable the banks gain more competitive advantage over other competitors. There are some associated risks identified in the study that seem to hinder the success of e-banking services and thus constitute major concern to both financial institutions and customers. This paper therefore, examines, if customers’ choice of banks is influenced by the quality of e–banking services provided. Stratified sampling was used; while the survey Instrument was a developed Questionnaire comprising open ended and Likert type of questions. The Likert type questions have a 4 point scale (indicating 1 = very comfortable and 4 = uncomfortable divided into two (2 sections: personal details and customers’ e-banking preference in Sierra Leone. The instrument contained 36 items and was administered to about 400 respondents, while 360 completed and returned their Questionnaire. The statistical techniques used for the analysis were the Chi–Square and correlation. The Chi–Square analysis revealed that the quality of e–banking services offered by banks have significant influence on their customers at 95%, 3 degree of freedom. The paper recommends that various measures should be put in place to ensure more security such as installation of encrypted software, verification system of customer’s identification cards, frequent change of password, examining test questions and using mixed password such as the use of alphanumeric amongst others. The paper concludes that e –banking has become important phenomenon in

  2. A STUDY OF BANKING SECTOR IN INDIA AND OVERVIEW OF PERFORMANCE OF INDIAN BANKS WITH REFERENCE TO NET INTEREST MARGIN AND MARKET CAPITALIZATION OF BANKS

    OpenAIRE

    Limbore Nilesh V; Mane Baban . S

    2014-01-01

    Finance and banking is the life blood of trade, commerce and industry. Now-a-days, banking sector acts as the backbone of modern business. Development of any country mainly depends upon the banking system. A bank is a financial institution which deals with deposits and advances and other related services. It receives money from those who want to save in the form of deposits and it lends money to those who need it. The banking is one of the most essential and important parts of...

  3. World bank's role in the electric power sector: Policies for effective institutional, regulatory, and financial reform. World Bank policy paper

    International Nuclear Information System (INIS)

    The policy paper is based on the World Bank Industry and Energy Department's ongoing policy and research work, which (1) examines experiences of industrial countries and the Bank's borrowers in developing their power sectors, (2) analyzes issues facing these sectors, and (3) describes options for dealing with these issues in developing countries. The paper is supported by a large body of research

  4. Physicians Behavioral Style Reshaping Mobile Banking Adoption

    Directory of Open Access Journals (Sweden)

    Manoranjan D

    2016-04-01

    Full Text Available Mobile banking provides convenient access to the banking services and mobility to health care professionals. Still, it faces many challenges in limited adoption which makes the mass usage uncertain. Behavior or personal characteristics of the individual play a vital role in the adoption of mobile banking. This research extends theexisting work by integrating the TAM model with the behavioral characteristics i.e., assertive, passive and aggressive to the attitude formation towards the mobile banking. Data was collected from 300 physicians and the research model was tested by using Partial Least Squares multivariate technique. Assertive behaviors, perceived ease of use, perceiveduseful ness were the main predictors of attitude formation towards the behavioral intention to use mobile banking. Our study contributes to the growth of understanding the acceptance of the mobile banking in health care industry and will assist bank managers in implementing different strategy for different mobile banking users for delivering their financial services. Our study also provides direction for future research on mobile banking adoption by health care professionals in the light of their personal characteristics

  5. Kenya Leather Industry

    OpenAIRE

    World Bank Group

    2015-01-01

    In 2014, Kenya’s Ministry of Industrialization requested technical assistance from the World Bank to conduct competitiveness assessments and develop competitiveness strategies for four key industries: textiles and apparel, food processing, furniture, and leather and leather products. In the context of Kenya’s long-term vision to become an industrialized middle-income country by 2030, its l...

  6. Ethical banking and finance : a theoretical and empirical framework for the cross-country and inter-bank analysis of efficiency, productivity, and financial performance

    OpenAIRE

    Abu-Alkheil, Ahmad

    2012-01-01

    Islamic banking is a growing worldwide phenomenon involving a variety of institutions and instruments. Previously, Islamic banks? transactions made up a small part of the total banking industry. Recently, Islamic banks have significantly expanded their network, and have been able to mobilize a large amount of funds and upgrade many economic ventures. Given the unique behavior of Islamic banks and their involvement in both social and economic activities, there has always been a question about ...

  7. An Evaluation of the Effect of Merger and Acquisition on the Performance of Nigeria Banking Sector : Case: United Bank of Africa, PLC

    OpenAIRE

    Salawu, Kazeem

    2013-01-01

    This study was designed to study the effect of Merger and Acquisition in the Banking Industry in Nigeria with special reference to United Bank of Africa, Plc. The research work tried to reveal whether the introduction of merger and acquisi-tion can improve the banking industry profitability and provide an engine for eco-nomic growth and sustainable development. The thesis will review the background of the Nigerian Banking sector since incep-tion as well as, examine the efficacy of...

  8. An empirical study on empowering private bank workers using EFQM

    Directory of Open Access Journals (Sweden)

    Jafar Beikzad

    2012-01-01

    Full Text Available Empowering workers play an essential role on increasing productivity in any organization. The service industries such as insurance companies or banks mostly rely on their own people to retain their customers and incomes. The recent increasing trend on the number of private banks in Iran has increased competition among existing banks. The banking industry strives to empower its employees as much as possible in an attempt to maintain market share by not losing its customers. In this paper, we present an empirical study to detect the most important factors empowering bank employees. The study is implemented for a recently established private bank with 228 people with 32 questions where 15 questions are focused on empowering employees. The results are analyzed using statistical tests and descriptive methods. The results indicate that leadership, academic qualification, appropriate policy and strategy, cooperation and processes play important role on empowering and enabling bank's employee.

  9. Pengaruh Kualitas Layanan Mobile Banking (M-Banking) Terhadap Kepuasan Nasabah di Indonesia [Effect of Mobile Banking (M-Banking) Service Quality on Customer Satisfaction in Indonesia

    OpenAIRE

    Aditya Wardhana

    2015-01-01

    The research aim was to assess the influence of the service quality of mobile banking (m-banking) against customer satisfaction at the greatest banks in Indonesia. Elements of the quality of mobile banking services (m-banking) were speed, security, accuracy, and trust. The population of this study was bank customers from eight of the greatest bank in Indonesia -- Bank Mandiri, Bank BRI, Bank BCA, Bank BNI, Bank CIMB Niaga, Bank Danamon, Bank Permata, and Bank Panin -- who used mobile banking ...

  10. An Analysis of The Islamic and Conventional Banking Profitability in Palestine

    Directory of Open Access Journals (Sweden)

    Mohmad Tawfiq Abusharbeh

    2011-12-01

    Full Text Available Abstract: An Analysis of the Islamic and Conventional Banking Profitability in Palestine. The research paper examines the performance of profitability of Islamic banks against conventional banks for the period of 2005 to 2010. Two alternative measurements of banking profitability such as Return on Equity (ROE and Return on Assets (ROA are used to examine whether there is any differences of profit rate between Islamic, local and foreign conventional banks. The study concludes that Islamic banks generally provide the similar profit rate compared to local banks, however Islamic banks provide lower profit rate compared to foreign banks. Finally the findings also suggest that there is no statistical significant difference in mean return between the Islamic banks, local and foreign banks in Palestine. The study recommends the critical needs for Islamic regulation in order to improve the role of Islamic banking industry in Palestine.

  11. Financial Efficacy of Selected Public and Private Sector Banks in India

    Directory of Open Access Journals (Sweden)

    sakthivadivel Mylsamy

    2013-04-01

    Full Text Available The  banks in India have over 67,000 branches located across the country. All these are classified  into two major categories, non-scheduled banks and scheduled banks. Scheduled banks includes   commercial banks and the co-operative banks. The public sector banks are  accountable  for more than 78 percent of total banking industry in India. Even though private sector banks came later into the market, due to their customer servicing and easy banking features they are also competing equally with already existing public sector banks. so it is very essential to analyze how their financial performance is influenced by number of factors which will further suggest them where they need to concentrate more. in this article we have analyzed the correlation between return on total assets and other financial variables of selected private and public banks in India.

  12. An Evaluation of Bank Customer Satisfaction in Pakistan, Comparing Foreign and Islamic Banks

    Directory of Open Access Journals (Sweden)

    Haroon Rasheed

    2012-07-01

    Full Text Available Banks play the most important role in economic and financial system of any country by performing their core function of intermediation. Pakistani banking industry witnessed a no. of drastic changes since its inception after the establishment of country. The major historical developments include commercial bank establishment, nationalization, liberalization and privatization and privatization of banks. The most recent advances in this regard are start of Islamic banking system and introduction of foreign banks and use of modern Information Technology methods and tools. All these developments have resulted in focus of banking organizations turned towards Customer Satisfaction due to increased competition in the industry to increase and retain the number of customers. This study presents a comparative study of customer satisfaction taking foreign banks and Islamic banks as case. With the help of statistical methods like arithmetic mean calculation, Correlation, a positive relationship between customer satisfaction and factors has been found. The study results propose more emphasis on quality of customer service and product assortment and innovation to increase the level of customer satisfaction.

  13. Stock Market Development, Bank Concentration, Ownership Structure, and Bank Performance: Evidence from Turkey

    Directory of Open Access Journals (Sweden)

    Hasan AYAYDIN

    2014-09-01

    Full Text Available Abstract. Using the the Two-Step Generalized Method of Moments (GMM described by Arellano and Bond (1991 for dynamic panels, this paper analyzes the profitability of 25 commercial banks in Turkey over the period from 2003 to 2011.Our profitability determinants include bank-specific characteristics as well as industry-specific and macroeconomic factors, some of which have not been considered in previous studies. We conclude that the high bank profitability during these years is associated with a large percentage of loans in total assets, a low proportion of liquid asset, good efficiency and a low doubtful assets ratio. In addition, higher capital ratios also increase the bank’s return, but only when return on assets and return on equities is used as the profitability measure. We find evidence of economies of scale in the Turkish banking sector. Empirical results show that there is a negative relationship between financial development and profitability. We find also there is a positive relationship between bank concentration and bank performance in Turkish banking industry, consisting with the structure-conduct-performance (SCP hypothesis. The results also suggest that there is a negative relation between the foreign ownership and profitability, indicating that foreign banks do not in general make relatively higher profit, at least during the period under the consideration.Keywords: Banking profitability, Stock markets, Concentration, Ownership, Turkey, GMMJEL classification: G21, C32, E44.

  14. Bank Resolution in Europe

    DEFF Research Database (Denmark)

    N. Gordon, Jeffery; Ringe, Georg

    2015-01-01

    Bank resolution is a key pillar of the European Banking Union. This column argues that the current structure of large EU banks is not conducive to an effective and unbiased resolution procedure. The authors would require systemically important banks to reorganise into a ‘holding company’ structure...

  15. Banking Strategy Demography - Future Population Trend: Implication for Banking

    OpenAIRE

    Teo, Lee Koon; Tripathi, Sanjay; Kazi, Zaid

    2010-01-01

    The world is going through a major shift in demographic structure that will affect the economies and global markets in a major way over the next few decades. While extensive research has been done on the macro-economic implications of demographic changes, very little research has been conducted on the demographic challenges at an industry level or for firms and on how these firms should react. The banking sector, in particular has received little attention. The project is initiated by the Glo...

  16. What is Shadow Banking?

    OpenAIRE

    Stijn Claessens; Lev Ratnovski

    2014-01-01

    There is much confusion about what shadow banking is. Some equate it with securitization, others with non-traditional bank activities, and yet others with non-bank lending. Regardless, most think of shadow banking as activities that can create systemic risk. This paper proposes to describe shadow banking as “all financial activities, except traditional banking, which require a private or public backstop to operateâ€. Backstops can come in the form of franchise value of a bank or insurance c...

  17. Islamic Banking and Finance: Is IT Complementing or Competing The Conventional Banks

    OpenAIRE

    Bunchuan, Dahang

    2006-01-01

    Abstract The Islamic banking industry is still considered in its infancy period. However, the growth is quite fast considering the type of business and the products that they have. In Brunei Darussalam, Islamic banking has just started it operation on January 1993, meaning to say that the industry is still at its growing stage. The competition, however, for client base is very competitive due to the market size in Brunei. The main objective for the set up of the Islamic banking was as pa...

  18. Present Scenario and Future Prospects of E- Banking in Indian Banking Sector

    Directory of Open Access Journals (Sweden)

    Prof. Gajanan T. Waghmare

    2012-03-01

    Full Text Available Now-a-days banking is known as innovative banking. Developments in Information technology have given a rise to innovations in the product & service designing and their supply in the banking sector and finance industries, customer services and satisfaction are their centre point of all the efforts. One of the most important areas of banking where Information Technology have a positive influence so on substitutes for traditional funds movement services. With the advent of online banking, electronic funds transfer and other similar products & services for funds transfer within quick time which was impossible a few years age. With networking and inter connection new problems are taking place related to security, privacy and confidentiality to e-banking transactions.

  19. 75 FR 3967 - Bank Secrecy Act Advisory Group; Solicitation of Application for Membership

    Science.gov (United States)

    2010-01-25

    ...-Wylie Anti-Money Laundering Act of 1992 required the Secretary of the Treasury to establish a Bank...) Industry Trade Groups--Casino (1 vacancy) Industry Trade Groups--Money Services Businesses (1 vacancy... vacancy) Industry Representatives--Banking (3 vacancies) Industry Representatives--Money...

  20. Oman; Banking Sector Resilience

    OpenAIRE

    Ananthakrishnan Prasad; Pierluigi Bologna

    2010-01-01

    This note assesses the impact of the global financial risks on Oman's banking system and highlights the remaining risks. It concludes that the liquidity and prudential measures introduced by the authorities mitigated the adverse effects of the crisis on the banking system. Banks continue to make profits despite higher provisioning. Stress tests confirm the resilience of the banking system to credit and market risks. Banks have limited exposure to derivatives and the majority of the off-balanc...