WorldWideScience

Sample records for airline pilots

  1. Examining Informal Learning in Commercial Airline Pilots' Communities of Practice

    Science.gov (United States)

    Corns, Kevin M.

    2014-01-01

    A pragmatic sequential mixed methods research methodology was used to examine commercial airline pilots' (N =156) types and frequencies of informal learning activities, perceptions of workplace informal learning, and opinions on how organizations should support workplace informal learning outside of the formal learning environment. This study…

  2. Sleep complaints and fatigue of airline pilots.

    Science.gov (United States)

    Reis, Cátia; Mestre, Catarina; Canhão, Helena; Gradwell, David; Paiva, Teresa

    2016-01-01

    This work aimed to determine daytime sleepiness and sleep complaints prevalence and the corresponding influence on perceived fatigue and to evaluate the influence of sociodemographic parameters and labour variables on sleep complaints, sleepiness and fatigue. A questionnaire was developed including socio-economic and labour issues and instruments, focused in sleep and fatigue. The response rate was 32% and the final sample had 435 pilots. The prevalence of sleep complaints was 34.9%, daytime sleepiness 59.3% and fatigue 90.6%. The high prevalence of sleep complaints, sleepiness and fatigue was disclosed in pilots, with those who fly short/medium having an added risk of fatigue.

  3. Airline Pilot Caught Dozing in Flight

    Institute of Scientific and Technical Information of China (English)

    邱潋英

    2004-01-01

    [提示]一"全日空"航班的驾驶员居然在飞行途中睡着了!但是,这并不危及乘客之安全,本文披露:the plane was on auto-pilot,所谓"auto-pilot",即客机的飞行全由电脑控制。本文的另一值得注意的名词是bullet train,其时速为270km,我国列车的下一次提速,列车的时速将达到200km!

  4. Sleep complaints and fatigue of airline pilots

    OpenAIRE

    Reis, Cátia; Mestre, Catarina; Canhão, Helena; Gradwell, David; Paiva, Teresa

    2016-01-01

    This work aimed to determine daytime sleepiness and sleep complaints prevalence and the corresponding influence on perceived fatigue and to evaluate the influence of sociodemographic parameters and labour variables on sleep complaints, sleepiness and fatigue. A questionnaire was developed including socio-economic and labour issues and instruments, focused in sleep and fatigue. The response rate was 32% and the final sample had 435 pilots. The prevalence of sleep complaints was 34.9%, daytime ...

  5. Manpower Projections, Recruitment Needs and Training Requirements for Commercial Airline Pilots in the United States 1968-1979.

    Science.gov (United States)

    Simons, Robert Marchand

    This study evaluated the reported airline pilot shortage in relation to certified air carriers; recruitment needs for qualified applicants; training requirements as recommended by air carriers, airline captains, and flight officers; and airline pilot supply and demand during 1968-79. A literature review on foreign and domestic pilot shortages was…

  6. 14 CFR 61.63 - Additional aircraft ratings (other than for ratings at the airline transport pilot certification...

    Science.gov (United States)

    2010-01-01

    ... ratings at the airline transport pilot certification level). 61.63 Section 61.63 Aeronautics and Space... aircraft ratings (other than for ratings at the airline transport pilot certification level). (a) General. For an additional aircraft rating on a pilot certificate, other than for an airline transport...

  7. A Theory of False Cognitive Expectancies in Airline Pilots

    Science.gov (United States)

    Cortes, Antonio I.

    The Theory of False Cognitive Expectancies was developed by studying high reliability flight operations. Airline pilots depend extensively on cognitive expectancies to perceive, understand, and predict actions and events. Out of 1,363 incident reports submitted by airline pilots to the National Aeronautics and Space Administration Aviation Safety Reporting System over a year's time, 110 reports were found to contain evidence of 127 false cognitive expectancies in pilots. A comprehensive taxonomy was developed with six categories of interest. The dataset of 127 false expectancies was used to initially code tentative taxon values for each category. Intermediate coding through constant comparative analysis completed the taxonomy. The taxonomy was used for the advanced coding of chronological context-dependent visualizations of expectancy factors, known as strands, which depict the major factors in the creation and propagation of each expectancy. Strands were mapped into common networks to detect highly represented expectancy processes. Theoretical integration established 11 sources of false expectancies, the most common expectancy errors, and those conspicuous factors worthy of future study. The most prevalent source of false cognitive expectancies within the dataset was determined to be unconscious individual modeling based on past events. Integrative analyses also revealed relationships between expectancies and flight deck automation, unresolved discrepancies, and levels of situation awareness. Particularly noteworthy were the findings that false expectancies can combine in three possible permutations to diminish situation awareness and examples of how false expectancies can be unwittingly transmitted from one person to another. The theory resulting from this research can enhance the error coding process used during aircraft line oriented safety audits, lays the foundation for developing expectancy management training programs, and will allow researchers to proffer

  8. Benign paroxysmal positional vertigo in an airline pilot.

    Science.gov (United States)

    Sen, Ahmet; Al-Deleamy, Louai S; Kendirli, Tansel M

    2007-11-01

    Benign paroxysmal positional vertigo (BPPV) is one of the most common types of peripheral vertigo, characterized by violent whirling vertigo after a positional change. Although the condition is termed "benign," the clinical presentation can be incapacitating for pilots in certain maneuvers. We present a case of an airline transport pilot with the complaint of vertigo for 5 d. The vertigo was aggravated by head movements when looking up or rolling over, lasting for a few seconds. The patient was diagnosed with BPPV, and he was treated with physical therapy with the use of Epley maneuver. The airman applied for his First-Class medical examination after the treatment was successfully completed. The aviation medical examiner (AME) issued the airman medical certificate after contacting and receiving verbal approval from the Federal Aviation Administration's (FAA's) Aerospace Medical Certification Division (AMCD). While evaluating aviators who have had BPPV, AMEs should not issue medical certificates for any class until the condition is fully resolved. Although the AME Guide states that certification of pilots with other types of vertigo requires an FAA decision, once the patient is successfully treated and free of symptoms, approval for issuing the medical certificate can be obtained through contacting AMCD and by submitting all information and documentation pertaining to the diagnosis and treatment.

  9. Pilot's Guide to an Airline Career, Including Sample Pre-Employment Tests.

    Science.gov (United States)

    Traylor, W.L.

    Occupational information for persons considering a career as an airline pilot includes a detailed description of the pilot's duties and material concerning preparation for occupational entry and determining the relative merits of available jobs. The book consists of four parts: Part I, The Job, provides an overview of a pilot's duties in his daily…

  10. Relationship between Brazilian airline pilot errors and time of day

    Directory of Open Access Journals (Sweden)

    M.T. de Mello

    2008-12-01

    Full Text Available Flight safety is one of the most important and frequently discussed issues in aviation. Recent accident inquiries have raised questions as to how the work of flight crews is organized and the extent to which these conditions may have been contributing factors to accidents. Fatigue is based on physiologic limitations, which are reflected in performance deficits. The purpose of the present study was to provide an analysis of the periods of the day in which pilots working for a commercial airline presented major errors. Errors made by 515 captains and 472 copilots were analyzed using data from flight operation quality assurance systems. To analyze the times of day (shifts during which incidents occurred, we divided the light-dark cycle (24:00 in four periods: morning, afternoon, night, and early morning. The differences of risk during the day were reported as the ratio of morning to afternoon, morning to night and morning to early morning error rates. For the purposes of this research, level 3 events alone were taken into account, since these were the most serious in which company operational limits were exceeded or when established procedures were not followed. According to airline flight schedules, 35% of flights take place in the morning period, 32% in the afternoon, 26% at night, and 7% in the early morning. Data showed that the risk of errors increased by almost 50% in the early morning relative to the morning period (ratio of 1:1.46. For the period of the afternoon, the ratio was 1:1.04 and for the night a ratio of 1:1.05 was found. These results showed that the period of the early morning represented a greater risk of attention problems and fatigue.

  11. Beyond 'Inop': Logbook Communication Between Airline Mechanics and Pilots

    Science.gov (United States)

    Munro, Pamela A.; Kanki, Barbara G.; Jordan, Kevin

    2008-01-01

    When mechanical discrepancies occur on aircraft, effective communication between pilots and mechanics can facilitate identification of the problem. A survey of pilots and mechanics was conducted to determine how often they were able to discuss discrepancies directly and to identify factors that influenced the detail they provided about discrepancies in the aircraft logbook. Logistical factors such as short turn times between flights and crew schedules appeared to present barriers to face-to-face meetings between pilots and mechanics. Guidelines for pilot logbook entries. Pilots reported receiving significantly less training on writing logbook entries and spent significantly less time making individual entries than mechanics. Mechanics indicated greater concern about the Federal Aviation Administration reading their entries than pilots. Mechanics indicated they had little opportunity to follow up with pilots to clarify a logbook entry once pilots departed the aircraft.

  12. Cosmic radiation and airline pilots. Exposure patterns of Norwegian SAS-pilots 1960 to 1994

    Energy Technology Data Exchange (ETDEWEB)

    Tveten, U.

    1997-02-01

    The work which is presented in this report is part of a Norwegian epidemiological project, carried out in cooperation between Institutt for Energiteknikk (IFE), the Norwegian Cancer Registry (NCR) and the Norwegian Radiation Protection Authority (NRPA). The project has been partially financed by the Norwegian Research Council. Originating from the Norwegian project, a number of similar projects have been started or are in the planning stage in a number of European countries. The present report lays the ground for estimation of individual exposure histories to cosmic radiation of pilots employed by the Scandinavian Airline System (SAS). The results presented in this report (radiation doserates for the different types of aircraft in the different years) will, in a later stage of the project, be utilized to estimate the individual radiation exposure histories. The major sources of information used as basis for this work is the collection of old SAS time tables found in the SAS Museum at Fornebu Airport in Oslo, and information provided by members of the Pilots Associations.

  13. High level of work stressors increase the risk of mental-emotional disturbances among airline pilots

    Directory of Open Access Journals (Sweden)

    Indah S. Widyahening

    2007-06-01

    Full Text Available Civilian airline pilots have one of the most stressful occupations. The aim of this study was to identify the effect of work stressors and other factors on mental-emotional disturbances among airline pilots. A cross-sectional study was done by interviewing selected pilots of an airline using appropriate questionnaires, during their routine medical examination from May to July 1999 in Jakarta. Five aspects of work stressor were assessed: working conditions, physical conditions of working environment, career development, organization and interpersonal relationship. Mental-emotional disturbances were determined by using the Symptom Checklist 90 (SCL 90 questionnaire. Data analysis was carried out using relative risk by Cox regression with constant time. From 128 subjects interviewed, 109 could be analyzed. Most of the subjects were married (73.4% and college graduates (91.7%. The number of captains and first officers were almost equal. The prevalence of mental-emotional disturbances was 39.4%. Mental-emotional disturbances were significantly related to work stressors and moderately related to household tension (P = 0.184. Compared to pilots with low levels of work stressors, those with high or very high levels of work stressors had a risk of 4.6 times of mental-emotional disturbances [adjusted relative risk (RRa = 4.64; 95% confidence interval (CI = 1.01 – 19.65]. Adequate guides to cope work stressors and household tension which related to mental-emotional disturbance is recommended. (Med J Indones 2007; 16:117-21Keywords: mental-emotional disturbance, work stressors, household tension, airline pilots

  14. Grounded for an ethical dilemma: disequilibrium in a commercial airline pilot.

    Science.gov (United States)

    Kirschen, Matthew P; Friedlander, Joel A

    2012-10-01

    This article presents the case of a 41-year-old airline pilot with benign paroxysmal positional vertigo who requests that his diagnosis not be disclosed to his commercial airline employer or his aviation medical examiner because it may result in the suspension of medical certification. The legal and ethical requirements for physicians reporting impaired pilots are discussed as well as practical recommendations for handling such situations. The argument is made that a physician's obligation to honor patient confidentiality should not take precedence over his or her duty to protect the safety and well-being of the airplane passengers and the general public. If the patient chooses not to self-report, a physician has an ethical obligation to report the patient's medical condition to the Federal Aviation Administration.

  15. 14 CFR Appendix J to Part 141 - Aircraft Type Rating Course, For Other Than an Airline Transport Pilot Certificate

    Science.gov (United States)

    2010-01-01

    ... 14 Aeronautics and Space 3 2010-01-01 2010-01-01 false Aircraft Type Rating Course, For Other Than an Airline Transport Pilot Certificate J Appendix J to Part 141 Aeronautics and Space FEDERAL... PILOT SCHOOLS Pt. 141, App. J Appendix J to Part 141—Aircraft Type Rating Course, For Other Than...

  16. Neurobiological differences in mental rotation and instrument interpretation in airline pilots.

    Science.gov (United States)

    Sladky, Ronald; Stepniczka, Irene; Boland, Edzard; Tik, Martin; Lamm, Claus; Hoffmann, André; Buch, Jan-Philipp; Niedermeier, Dominik; Field, Joris; Windischberger, Christian

    2016-06-21

    Airline pilots and similar professions require reliable spatial cognition abilities, such as mental imagery of static and moving three-dimensional objects in space. A well-known task to investigate these skills is the Shepard and Metzler mental rotation task (SMT), which is also frequently used during pre-assessment of pilot candidates. Despite the intuitive relationship between real-life spatial cognition and SMT, several studies have challenged its predictive value. Here we report on a novel instrument interpretation task (IIT) based on a realistic attitude indicator used in modern aircrafts that was designed to bridge the gap between the abstract SMT and a cockpit environment. We investigated 18 professional airline pilots using fMRI. No significant correlation was found between SMT and IIT task accuracies. Contrasting both tasks revealed higher activation in the fusiform gyrus, angular gyrus, and medial precuneus for IIT, whereas SMT elicited significantly stronger activation in pre- and supplementary motor areas, as well as lateral precuneus and superior parietal lobe. Our results show that SMT skills per se are not sufficient to predict task accuracy during (close to) real-life instrument interpretation. While there is a substantial overlap of activation across the task conditions, we found that there are important differences between instrument interpretation and non-aviation based mental rotation.

  17. Predicting Active Duty Air Force Pilot Attrition Given an Anticipated Increase in Major Airline Pilot Hiring

    Science.gov (United States)

    2015-01-01

    the post???Vietnam War pilot exodus . Using logistic regression analysis and focusing on active duty Air Force pilots in the first three years...hiring that resembles the late 1990s surge, in which the Air Force endured its largest loss of pilots since the post–Vietnam War pilot exodus . Using...required). However, a large exodus of active duty 10,000 11,000 12,000 13,000 14,000 15,000 16,000 1996 1998 2000 2002 2004 2006 2008 2010 2012 To ta

  18. The effects of risk perception and flight experience on airline pilots' locus of control with regard to safety operation behaviors.

    Science.gov (United States)

    You, Xuqun; Ji, Ming; Han, Haiyan

    2013-08-01

    The primary objective of this paper was to integrate two research traditions, social cognition approach and individual state approach, and to understand the relationships between locus of control (LOC), risk perception, flight time, and safety operation behavior (SOB) among Chinese airline pilots. The study sample consisted of 193 commercial airline pilots from China Southern Airlines Ltd. The results showed that internal locus of control directly affected pilot safety operation behavior. Risk perception seemed to mediate the relationship between locus of control and safety operation behaviors, and total flight time moderated internal locus of control. Thus, locus of control primarily influences safety operation behavior indirectly by affecting risk perception. The total effect of internal locus of control on safety behaviors is larger than that of external locus of control. Furthermore, the safety benefit of flight experience is more pronounced among pilots with high internal loci of control in the early and middle flight building stages. Practical implications for aviation safety and directions for future research are also discussed.

  19. Cosmic radiation and airline pilots. Exposure patterns of Norwegian SAS-pilots 1960 to 1994. Revised Version

    Energy Technology Data Exchange (ETDEWEB)

    Tveten, U

    1999-02-01

    The present report is a revised version of an earlier report (IFE/KR/E-96/008). The revision has been carried out since a completely new version of the computational tool has recently been released. All calculations have been redone. The work which is presented in this report is part of a Norwegian epidemiological project, carried out in cooperation between Institute for Energy Technology (IFE), the Norwegian Cancer Registry (NCR) and the Norwegian Radiation Protection Authority (NRPA). Originating from the Norwegian project, a number of similar projects have been started in a number of European countries. The present report lays the ground for estimation of individual exposure histories to cosmic radiation of pilots employed by the the Scandinavian Airlines System (SAS). The result presented in this report (radiation dose rates for the different types of aircraft in the different years) were calculated with the most recent computer program for this purpose, the CARI-5E from the United States Civil Aviation Authority. The other major sources of information used as basis for this work is the collection of old SAS time tables found the the SAS Museum at Fornebu Airport in Oslo, and information provided by members of the Pilots Association in Norway.

  20. Cosmic radiation and mortality from cancer among male German airline pilots: extended cohort follow-up.

    Science.gov (United States)

    Hammer, Gaël Paul; Blettner, Maria; Langner, Ingo; Zeeb, Hajo

    2012-06-01

    Commercial airline pilots are exposed to cosmic radiation and other specific occupational factors, potentially leading to increased cancer mortality. This was analysed in a cohort of 6,000 German cockpit crew members. A mortality follow-up for the years 1960-2004 was performed and occupational and dosimetry data were collected for this period. 405 deaths, including 127 cancer deaths, occurred in the cohort. The mortality from all causes and all cancers was significantly lower than in the German population. Total mortality decreased with increasing radiation doses (rate ratio (RR) per 10 mSv: 0.85, 95 % CI: 0.79, 0.93), contrasting with a non-significant increase of cancer mortality (RR per 10 mSv: 1.05, 95 % CI: 0.91, 1.20), which was restricted to the group of cancers not categorized as radiogenic in categorical analyses. While the total and cancer mortality of cockpit crew is low, a positive trend of all cancer with radiation dose is observed. Incomplete adjustment for age, other exposures correlated with duration of employment and a healthy worker survivor effect may contribute to this finding. More information is expected from a pooled analysis of updated international aircrew studies.

  1. Occupational cosmic radiation exposure in Portuguese airline pilots: study of a possible correlation with oxidative biological markers.

    Science.gov (United States)

    Silva, Rodrigo; Folgosa, Filipe; Soares, Paulo; Pereira, Alice S; Garcia, Raquel; Gestal-Otero, Juan Jesus; Tavares, Pedro; Gomes da Silva, Marco D R

    2013-05-01

    Several studies have sought to understand the health effects of occupational exposure to cosmic radiation. However, only few biologic markers or associations with disease outcomes have so far been identified. In the present study, 22 long- and 26 medium-haul male Portuguese airline pilots and 36 factory workers who did not fly regularly were investigated. The two groups were comparable in age and diet, were non-smokers, never treated with ionizing radiation and other factors. Cosmic radiation exposure in pilots was quantified based on direct monitoring of 51 flights within Europe, and from Europe to North and South America, and to Africa. Indirect dose estimates in pilots were performed based on the SIEVERT (Système informatisé d'évaluation par vol de l'exposition au rayonnement cosmique dans les transports aériens) software for 6,039 medium- and 1,366 long-haul flights. Medium-haul pilots had a higher cosmic radiation dose rate than long-haul pilots, that is, 3.3 ± 0.2 μSv/h and 2.7 ± 0.3 μSv/h, respectively. Biological tests for oxidative stress on blood and urine, as appropriate, at two time periods separated by 1 year, included measurements of antioxidant capacity, total protein, ferritin, hemoglobin, creatinine and 8-hydroxy-2-deoxyguanosine (8OHdG). Principal components analysis was used to discriminate between the exposed and unexposed groups based on all the biological tests. According to this analysis, creatinine and 8OHdG levels were different for the pilots and the unexposed group, but no distinctions could be made among the medium- and the long-haul pilots. While hemoglobin levels seem to be comparable between the studied groups, they were directly correlated with ferritin values, which were lower for the airline pilots.

  2. Circadian adaptation of airline pilots during extended duration operations between the USA and Asia.

    Science.gov (United States)

    Gander, Philippa; van den Berg, Margo; Mulrine, Hannah; Signal, Leigh; Mangie, Jim

    2013-10-01

    This study tracked circadian adaptation among airline pilots before, during, and after trips where they flew from Seattle (SEA) or Los Angeles (LAX) to Asia (7--9 time zones westward), spent 7--12 d in Asia, and then flew back to the USA. In Asia, pilots' exposures to local time cues and sleep opportunities were constrained by duty (short-haul flights crossing ≤ 1 time zone/24 h). Fourteen captains and 16 first officers participated (median age = 56 versus 48 yrs, p.U) < 0.001). Their sleep was monitored (actigraphy, duty/sleep diaries) from 3 d pre-trip to 5 d post-trip. For every flight, Karolinska Sleepiness and Samn-Perelli Fatigue scales and 5-min psychomotor vigilance task (PVT) tests were completed pre-flight and at top of descent (TOD). Participants had ≥ 3 d free of duty prior to outbound flight(s). From 72--24 h prior to departure (baseline sleep), mean total sleep/24 h (TST) = 7.00 h (SD = 1.18 h) and mean sleep efficiency = 87% (SD = 4.9%). Most pilots (23/30) flew direct to and from Asia, but 7 LAX-based pilots flew via a 1-d layover in Honolulu (HNL). On flights with ≥ 2 pilots, mean total in-flight sleep varied from 0.40 to 2.09 h outbound and from 0.74 to 1.88 h inbound. Duty patterns in Asia were variable, with ≤ 2 flights/d (mean flight duration = 3.53 h, SD = 0.53 h). TST on days 17 in Asia did not differ from baseline (p.F) = 0.2031). However, mean sleep efficiency was significantly lower than baseline on days 5--7 (p.F) = 0.0041). More pilots were on duty between 20:00 and 24:00 h on days 57 (mean = 21%) than on days 24 (mean = 14%). Sleep propensity distribution phase markers and chi-square periodogram analyses suggest that adaptation to local time was complete by day 4 in Asia. On pre-flight PVT tests in Asia, the slowest 10% of responses improved for flights departing 14:00--19:59 h (p.F) = 0.0484). At TOD, the slowest 10% of responses improved across days for flights arriving 14:00--19:59 h (p.F) = 0.0349) and 20:00--01:59 h (p

  3. Limits of Expertise: Rethinking Pilot Error and the Causes of Airline Accidents. CRM/HF Conference, Held in Denver, Colorado on April 16-17, 2006

    Science.gov (United States)

    Dismukes, Key; Berman, Ben; Loukopoulos, Loukisa

    2007-01-01

    Reviewed NTSB reports of the 19 U.S. airline accidents between 1991-2000 attributed primarily to crew error. Asked: Why might any airline crew in situation of accident crew--knowing only what they knew--be vulnerable. Can never know with certainty why accident crew made specific errors but can determine why the population of pilots is vulnerable. Considers variability of expert performance as function of interplay of multiple factors.

  4. Impact of layover length on sleep, subjective fatigue levels, and sustained attention of long-haul airline pilots.

    Science.gov (United States)

    Roach, Gregory D; Petrilli, Renée M A; Dawson, Drew; Lamond, Nicole

    2012-06-01

    Long-haul airline pilots often experience elevated levels of fatigue due to extended work hours and circadian misalignment of sleep and wake periods. During long-haul trips, pilots are typically given 1-3 d off between flights (i.e., layover) to recover from, and prepare for, duty. Anecdotally, some pilots prefer long layovers because it maximizes the time available for recovery and preparation, but others prefer short layovers because it minimizes both the length of the trip, and the degree to which the body clock changes from "home time" to the layover time zone. The aim of this study was to examine the impact of layover length on the sleep, subjective fatigue levels, and capacity to sustain attention of long-haul pilots. Participants were 19 male pilots (10 Captains, 9 First Officers) working for an international airline. Data were collected during an 11- or 12-d international trip. The trips involved (i) 4 d at home prior to the trip; (ii) an eastward flight of 13.5 h across seven time zones; (iii) a layover of either 39 h (i.e., short, n = 9) or 62 h (i.e., long, n = 10); (iv) a return westward flight of 14.3 h across seven time zones; and (v) 4 d off at home after the trip. Sleep was recorded using a self-report sleep diary and wrist activity monitor; subjective fatigue level was measured using the Samn-Perelli Fatigue Checklist; and sustained attention was assessed using the psychomotor vigilance task for a personal digital assistant (PalmPVT). Mixed-model regression analyses were used to determine the effects of layover length (short, long) on the amount of sleep that pilots obtained during the trip, and on the pilots' subjective fatigue levels and capacity to sustain attention. There was no main effect of layover length on ground-based sleep or in-flight sleep, but pilots who had a short layover at the midpoint of their trip had higher subjective fatigue levels and poorer sustained attention than pilots who had a long layover. The results of this study

  5. The Relationship of a Pilot's Educational Background, Aeronautical Experience and Recency of Experience to Performance In Initial Training at a Regional Airline

    Science.gov (United States)

    Shane, Nancy R.

    The purpose of this study was to determine how a pilot's educational background, aeronautical experience and recency of experience relate to their performance during initial training at a regional airline. Results show that variables in pilots' educational background, aeronautical experience and recency of experience do predict performance in training. The most significant predictors include years since graduation from college, multi-engine time, total time and whether or not a pilot had military flying experience. Due to the pilot shortage, the pilots entering regional airline training classes since August 2013 have varied backgrounds, aeronautical experience and recency of experience. As explained by Edward Thorndike's law of exercise and the law of recency, pilots who are actively using their aeronautical knowledge and exercising their flying skills should exhibit strong performance in those areas and pilots who have not been actively using their aeronautical knowledge and exercising their flying skills should exhibit degraded performance in those areas. Through correlation, chi-square and multiple regression analysis, this study tests this theory as it relates to performance in initial training at a regional airline.

  6. United States Airline Transport Pilot International Flight Language Experiences, Report 2: Word Meaning and Pronunciation

    Science.gov (United States)

    2010-04-01

    In 1998, the International Civil Aviation Organization ( ICAO ) took a heightened interest in the role of language in airline accidents. Its Air...Navigation Commission was directed to strengthen relevant ICAO provisions concerning language requirements. Member states agreed to take steps to ensure air...proficient in conducting and comprehending radiotelephony communications in English. Since then, ICAO developed its English Language Proficiency (ELP

  7. AIRLINE INFORMATION

    Institute of Scientific and Technical Information of China (English)

    2010-01-01

    Turkish Airlines Turkish Airlines and Spanair recently signed a code-share agreement enabling Turkish Airlines to use its code "TK" on domestic flights operated by Spanair. Reciprocally, on Turkish Airlines’ flights to Barcelona, Madrid and

  8. AIRLINE INFORMATION

    Institute of Scientific and Technical Information of China (English)

    2009-01-01

    Turkish Airlines Turkish Airlines has signed a new code share agreement with Asiana Airlines from South Korea as part of an expansion program. The new code share agreement,which went into effect on October 25,2009,

  9. AIRLINE INFORMATION

    Institute of Scientific and Technical Information of China (English)

    2006-01-01

    Austrian Airlines Austrian Airlines Group has announced the appointment of Heinz Goetz as new Country Manager China. Goetz, a veteran airline industry operative, joined Austrian Airlines in 1977. He held management positions in Austria and abroad prior to his most recent appointment as Country

  10. Duty periods with early start times restrict the amount of sleep obtained by short-haul airline pilots.

    Science.gov (United States)

    Roach, Gregory D; Sargent, Charli; Darwent, David; Dawson, Drew

    2012-03-01

    Most of the research related to human fatigue in the aviation industry has focussed on long-haul pilots, but short-haul pilots also experience elevated levels of fatigue. The aim of this study was to examine the impact of early start times on the amount of sleep obtained prior to duty and on fatigue levels at the start of duty. Seventy short-haul pilots collected data regarding their duty schedule and sleep/wake behaviour for at least two weeks. Data were collected using self-report duty/sleep diaries and wrist activity monitors. Mixed-effects regression analyses were used to examine the effects of duty start time (04:00-10:00 h) on (i) the total amount of sleep obtained in the 12h prior to the start of duty and (ii) self-rated fatigue level at the start of duty. Both analyses indicated significant main effects of duty start time. In particular, the amount of sleep obtained in the 12h prior to duty was lowest for duty periods that commenced between 04:00 and 05:00 h (i.e. 5.4h), and greatest for duty periods that commenced between 09:00 and 10:00 h (i.e. 6.6h). These data indicate that approximately 15 min of sleep is lost for every hour that the start of duty is advanced prior to 09:00 h. In addition, self-rated fatigue at the start of duty was highest for duty periods that commenced between 04:00 and 05:00 h, and lowest for duty periods that commenced between 09:00 and 10:00 h. Airlines should implement a fatigue risk management system (FRMS) for short-haul pilots required to work early-morning shifts. One component of the FRMS should be focussed on the production of 'fatigue-friendly' rosters. A second component of the FRMS should be focussed on training pilots to optimise sleep opportunities, to identify circumstances where the likelihood of fatigue is elevated, and to manage the risks associated with fatigue-related impairment.

  11. AIRLINE INFORMATION

    Institute of Scientific and Technical Information of China (English)

    2007-01-01

    Vietnam Airlines Makes Big Progress According to latest statistics of Vietnam Airlines, in the first six months of this year, a total of 31,140 flights operated by the company made safe takeoffs and land-

  12. AIRLINE INFORMATION

    Institute of Scientific and Technical Information of China (English)

    2008-01-01

    Qatar Airlines Teams Up With Langham Hotels International Qatar Airlines has recently inked an agree- ment with Langham Hotels International.Accordingly, Qatar Airlines will of- fer QMiles to members of the hotel’s advantage program who visit any hotels of Langham Hotels International.

  13. Flight selection at United Airlines

    Science.gov (United States)

    Traub, W.

    1980-01-01

    Airline pilot selection proceedures are discussed including psychogical and personality tests, psychomotor performance requirements, and flight skills evaluation. Necessary attitude and personality traits are described and an outline of computer selection, testing, and training techniques is given.

  14. AIRLINE INFORMATION

    Institute of Scientific and Technical Information of China (English)

    2006-01-01

    Qatar Airways Award-winning Qatar Airways boosted its tally of international honors by grabbing four key titles at the prestigious 13th World Travel Awards during a glittering ceremony in the Caribbean islands of the Turks and Caicos. The Doha-based airline picked up awards for the World’s Leading Business Class Airline, World’s Leading Airline Inflight Meal Service, Leading Airline in the Middle East as well as Leading Middle East Business Class Airline. The airline gained high praise at the travel industry’s equivalent to the Oscar’s and triumphed as the Leading Airline in the Middle East. It gained the inflight meal service award for the second year in a row.

  15. AIRLINE INFORMATION

    Institute of Scientific and Technical Information of China (English)

    2006-01-01

    United Airlines United Airlines and Shanghai Airlines signed a code-sharing agreement on March 21 that expands international destination options and frequent flyer opportunities for customers of both carriers. Pending U.S. Government approval, the 11 code-sharing flights covered by the agreement are scheduled to commence May 15. Once the agreement takes effect, customers from both carriers will be able to accrue and redeem frequent flyer miles and enjoy airport lounges supported by both carriers.

  16. AIRLINE INFORMATION

    Institute of Scientific and Technical Information of China (English)

    2009-01-01

    United Airlines In celebration of the first anniversary of the Approved Destination Status (ADS) agreement between China and the United States, United Airlines, the world’s largest transpacific airline, offers travelers in China an unique trip to its home, Chicago, with a special month-long promotion. Beginning June 1, the special promotional offer will give visitors the chance to take in the Windy City

  17. AIRLINE INFORMATION

    Institute of Scientific and Technical Information of China (English)

    2008-01-01

    Air Berlin Air Berlin is the second largest German airline and the fourth largest airline in Europe. It was founded in 1978 and has been enjoying steady growth ever since. Its route network includes major international cities and holiday destinations, as well

  18. AIRLINE INFORMATION

    Institute of Scientific and Technical Information of China (English)

    2009-01-01

    Turkish Airlines Turkish Airlines announced an all-inclusive 9,800-yuan tour package to Turkey available through mos major travel agencies. This package includes round-trip airfare from Beijing or Shanghai to Istanbul, plus a roundtrip flight from Istanbul to any other Turkish city. An eight-day,

  19. AIRLINE INFORMATION

    Institute of Scientific and Technical Information of China (English)

    2009-01-01

    Turkish Airlines An Airbus 340 sporting the distinctive Turkish Airlines tail fin logo at landed at Shanghai’s Pudong airport at 3:30 p.m. on July 1, 2009, inaugurating the direct, commercial flight link between Istanbul and Shanghai. The passengers on the maiden voyage

  20. AIRLINE INFORMATION

    Institute of Scientific and Technical Information of China (English)

    2007-01-01

    Sri Lankan Airlines offers 50% off on fares and packages for Golden Jubilee of China-Sri Lanka relations Sri Lankan Airlines is offering an amazing 50% off on airfares from Beijing to Colombo and holiday packages in Sri Lanka, to celebrate the 50th anniv

  1. AIRLINE INFORMATION

    Institute of Scientific and Technical Information of China (English)

    2006-01-01

    Austrian Airlines QUALITY AND SERVICE KEY TO SUCCESS Austrian Airlines has been making continuous efforts to provide more comfort and convenience to travelers. In business class, a new sleeper seat with a back adjustable up to 90 degrees was recently introduced. In addition, wireless Internet connection is now available throuqhout the cabin, on the ground

  2. AIRLINE INFORMATION

    Institute of Scientific and Technical Information of China (English)

    2011-01-01

    Ethiopian Airlines to Launch Daily Non-stop Flights to Beijing From May 2011, Ethiopian Airlines will introduce daily non-stop services from Addis Ababa to Beijing with its brand-new Boeing 777-200LR ultra long-range aircraft. New non-stop routing will shave almost

  3. AIRLINE INFORMATION

    Institute of Scientific and Technical Information of China (English)

    2009-01-01

    Turkish Airlines Turkish Airlines released its consolidated financial statements for the first nine months of 2009 on the Istanbul Stock Exchange. According to the reported financial statements, sales revenue was $3.26 billion, a decrease of 11 percent year on year

  4. U.S. Airline Transport Pilot International Flight Language Experiences, Report 1: Background Information and General/Pre-Flight Preparation

    Science.gov (United States)

    2008-09-01

    In 1998, the International Civil Aviation Organization ( ICAO ) took a heightened interest in the role of language in airline accidents. Its Air...Navigation Commission was directed to complete the task of strengthening relevant ICAO provisions concerning language requirements. Member states agreed to...language is required were proficient in conducting and comprehending radiotelephony communications in English. Since then, ICAO developed its English

  5. AIRLINE INFORMATION

    Institute of Scientific and Technical Information of China (English)

    2006-01-01

    Qatar Airways Award-winning Qatar Airways has become the first airline in the world to introduce live digital satellite TV beamed direct to every passenger on their individual seatback TV systems at 35,000 feet. Yet another first for one of the world's fastest growing airlines is the introduction of a system offering a multitude of European and Middle East TV channels on five of its fleet of Airbus A330 long-haul aircraft.

  6. AIRLINE INFORMATION

    Institute of Scientific and Technical Information of China (English)

    2007-01-01

    SriLankan Airlines Since September 1,SriLankan Airlines has promoted special offers on airfares in succession. Recent ones include:a roundtrip ticket from Beijing to Bangkok for only 2,215 yuan($300);a roundtrip ticket from Beijing to Colombo for 4,000 yuan($540);a roundtrip ticket from Beijing to the Maldives for 4,700 yuan($635);a roundtrip ticket from Beijing to any desti-

  7. Airline Promotions

    Institute of Scientific and Technical Information of China (English)

    2004-01-01

    Austrian Airlines is extending its network in China. From June onwards,the number of direct flights from Beijing to Vienna will rise from the current four to six per week, operated by Airbus A33oAs of April 29th, Shanghai will be added to the flight program, seeing three nonstop flights from Vienna a week, operated by Boeing B-767

  8. AIRLINE INFORMATION

    Institute of Scientific and Technical Information of China (English)

    2008-01-01

    Routes Forum Beijing Capital International Airport (BCIA) is always retaining its leading position in China’s airport industry. By participating in the Routes Forum for the past five years, BCIA has been developing an airline business with more than 100

  9. AIRLINE INFORMATION

    Institute of Scientific and Technical Information of China (English)

    2007-01-01

    Qatar Airways Qatar Airways has reached milestone agreements with 50 airlines around the world for interline electronic ticket-ing enabling passengers to travel without a paper ticket to a wider choice of destinations. With the recent additions of Lufthansa and British

  10. AIRLINE INFORMATION

    Institute of Scientific and Technical Information of China (English)

    2009-01-01

    British Airways British Airways today unveiled a radi-cal new environmental target of halvingnet CO2 emissions by 2050.The target,the most ambitious set by any airline,means that British Airways will reduce its net carbon output from 16

  11. AIRLINE INFORMATION

    Institute of Scientific and Technical Information of China (English)

    2007-01-01

    Qatar Airways Carrier’s Privilege Club wins unprecedented number of accolades at 19th annual Freddie Award Airline presented with Stateside honors weeks ahead of U.S.A. launch As Qatar Airways prepares for its historic launch of sched- uled flights to th

  12. U.S. Airline Transport Pilot International Flight Language Experiences, Report 6: Native English-Speaking Controllers Communicating With Non-Native English-Speaking Pilots

    Science.gov (United States)

    2011-03-01

    In 1998, the International Civil Aviation Organization ( ICAO ) took a heightened interest in the role of language in airline accidents. Member states...required were proficient in conducting and comprehending radiotelephony communications in English. Since then, ICAO developed its English language...Research is needed to determine the optimal speech rate for ATC messages. (2) ATC messages must be delivered using standard ICAO terms and phraseology. (3

  13. Airline Wheelchair

    Science.gov (United States)

    1982-01-01

    Accutron Tool & Instrument Co.'s wheelchair was designed to increase mobility within the airplane. Utilizing NASA's structural analysis and materials engineering technologies, it allows passage through narrow airline aisles to move passengers to their seats and give access to lavatories. Stable, durable, comfortable and easy to handle, it's made of composite materials weighing only 17 pounds, yet is able to support a 200 pound person. Folded easily and stored when not in use.

  14. Effects of physical examination and diet consultation on serum cholesterol and health-behavior in the Korean pilots employed in commercial airline.

    Science.gov (United States)

    Choi, Yun Young; Kim, Ki Youn

    2013-01-01

    An objective of this study is to search how physical examination and diet consultation can influence those risk factors of cardiovascular disease. The subjects were 326 pilots of the "B" airline company in Korea whose total cholesterol values were over 220 mg/dl on their regular physical examinations from April 2006 to December 2008. They were divided into two groups, one who had diet consultation (an intervention group) and a control group. The physical examination components used to each group were body mass index (BMI), total cholesterol (TC), high density lipoprotein (HDL), low density lipoprotein (LDL) and triglyceride (TG). The behavioral, anthropometric and biomedical measurements were collected at each visit. This study compares and investigates the changes of serum cholesterol and also the health-behavior at each physical examination. Within the intervention group significant improvements were observed for total cholesterol, BMI (body mass index) and HDL (high density lipoprotein). The normalizing rates for cholesterol level to decrease down to lower than 200 mg/dl were 17.7% in intervention group and 8.7% in control group, which is statistically significantly higher among the intervention group. The odds ratio of diet consultation was 2.80 (95% CI=1.35-5.79), which indicates that it is a significantly contributing factor to normalize the serum cholesterol value down to lower than 200 mg/dl. Based on result, it is recommended to have regular physical examination and intensive management with diet and exercise consultation.

  15. Influences of early shift work on the diurnal cortisol rhythm, mood and sleep: within-subject variation in male airline pilots.

    Science.gov (United States)

    Bostock, Sophie; Steptoe, Andrew

    2013-04-01

    We aimed to investigate how early and late work shifts influenced the diurnal cortisol rhythm using a within-subjects study design. Participants were 30 healthy male non-smoking pilots, mean age 39.4, employed by a short-haul airline. The standard rotating shift pattern consisted of 5 early shifts (starting before 0600 h), followed by 3 rest days, 5 late shifts (starting after 1200 h) and 4 rest days. Pilots sampled saliva and completed subjective mood ratings in a logbook 6 times over the day on two consecutive early shift days, two late days and two rest days. Sampling was scheduled at waking, waking+30 m, waking+2.5 h, waking+8 h, waking+12 h and bedtime. Waking time, sleep duration, sleep quality and working hours were also recorded. Cortisol responses were analysed with repeated measures analysis of variance with shift condition (early, late, rest) and sample time (1-6) as within-subject factors. Early shifts were associated with a higher cortisol increase in response to awakening (CAR(i)), a greater total cortisol output over the day (AUC(G)) and a slower rate of decline over the day than late shifts or rest days. Early shifts were also associated with shorter sleep duration but co-varying for sleep duration did not alter the effects of shift on the cortisol rhythm. Both types of work shift were associated with more stress, tiredness and lower happiness than rest days, but statistical adjustment for mood ratings did not alter the findings. Early shift days were associated with significantly higher levels of circulating cortisol during waking hours than late shifts or rest days.

  16. The Career Cost: Does It Pay for a Military Pilot to Leave the Service for the Airlines?

    Science.gov (United States)

    2015-06-01

    average life expectancy of males in the United States that are 32 years old in 2015 (“Life Expectancy Calculator,” n.d.). The female average age is...NAVAL POSTGRADUATE SCHOOL MONTEREY, CALIFORNIA THESIS Approved for public release; distribution is unlimited THE CAREER COST...REPORT TYPE AND DATES COVERED Master’s Thesis 4. TITLE AND SUBTITLE THE CAREER COST: DOES IT PAY FOR A MILITARY PILOT TO LEAVE THE SERVICE FOR

  17. Esindusteenuseid pakub Airline Management

    Index Scriptorium Estoniae

    2007-01-01

    Lennufirmadele ja teistele turismivaldkonna ettevõtetele esindusteenuseid pakkuvast firmast Airline Management OÜ. Firma poolt Eestis esindatud lennufirmade Air Namibia, SN Brussels Airlines ja Flynordic ning hotelligrupi Wyndham lühitutvustus

  18. Overbooking Airline Flights.

    Science.gov (United States)

    Austin, Joe Dan

    1982-01-01

    The problems involved in making reservations for airline flights is discussed in creating a mathematical model designed to maximize an airline's income. One issue not considered in the model is any public relations problem the airline may have. The model does take into account the issue of denied boarding compensation. (MP)

  19. U.S. Airline Transport Pilot International Flight Language Experiences, Report 3: Language Experiences in Non-Native English-Speaking Airspace/Airports

    Science.gov (United States)

    2010-05-01

    In 1998, the International Civil Aviation Organization ( ICAO ) took a heightened interest in the role of language in airline accidents. Its Air...Navigation Commission was directed to complete the task of strengthening relevant ICAO provisions concerning language requirements. Member states agreed to...language is required were proficient in conducting and comprehending radiotelephony communications in English. Since then, ICAO developed its English

  20. Persistence of airline accidents.

    Science.gov (United States)

    Barros, Carlos Pestana; Faria, Joao Ricardo; Gil-Alana, Luis Alberiko

    2010-10-01

    This paper expands on air travel accident research by examining the relationship between air travel accidents and airline traffic or volume in the period from 1927-2006. The theoretical model is based on a representative airline company that aims to maximise its profits, and it utilises a fractional integration approach in order to determine whether there is a persistent pattern over time with respect to air accidents and air traffic. Furthermore, the paper analyses how airline accidents are related to traffic using a fractional cointegration approach. It finds that airline accidents are persistent and that a (non-stationary) fractional cointegration relationship exists between total airline accidents and airline passengers, airline miles and airline revenues, with shocks that affect the long-run equilibrium disappearing in the very long term. Moreover, this relation is negative, which might be due to the fact that air travel is becoming safer and there is greater competition in the airline industry. Policy implications are derived for countering accident events, based on competition and regulation.

  1. Airline Operation Center Workstation

    Data.gov (United States)

    Department of Transportation — The Airline Operation Center Workstation (AOC Workstation) represents equipment available to users of the National Airspace system, outside of the FAA, that enables...

  2. 60岁民航航线飞行员双重任务能力及一年追踪研究%Dual-task ability of the airline pilots at age 60 and one year longitudinal study

    Institute of Scientific and Technical Information of China (English)

    姜薇; 周毓瑾; 丰廷宗; 徐祥刚; 郝学芹; 徐开勇; 葛盛秋; 武国城

    2012-01-01

    Objective To observe the variation of airline pilot's cognitive ability at age 60 by dual-task test and to analyze the results upon one year longitudinal study in order to investigate the dynamic changes on the cognitive function of civil airline pilots older than 60 years old. Methods Fifty-two airline pilots at age 60 were tested by computer generated tasks,including mental arithmetic of 4-figure consecutive addition and computer simulated flying attitude control task,as well as the dual-task which was composed by above two.The aging effect was explored by comparing the results with that of other age group airline pilots (31-39 age group,40-49 age group and 50-59 age group).Paired t test was used to compare twenty-six pilots' cognitive ability based on one year longitudinal study in order to obtain the dynamic changes. Results There was significant aging effect on every task indexes (F=2.98-13.47,P<0.05).The cognitive ability of the pilots at age 60 had significant difference with that of tbe 31-39 years age group,(t=2.33-7.46,P<0.01 or P<0.05),but with that of other groups (P> 0.05). The one year longitudinal study results showed that there was no significant decline on cognitive ability as performing dual task. Conclusions The results of age comparison and longitudinal study indicate that 60 years old is not the break where the dual-task ability significantly decayed and imply the airline pilot's cognitive ability varied insignificantly at that age.Results of study would be suggestive to the retirement policy of airline pilots.%目的 研究60岁民航航线飞行员的认知能力状况,并进行1年的追踪观察,探讨老年航线飞行员认知能力的发展变化规律. 方法 52名60岁民航航线飞行员,在计算机上完成双重任务认知能力测试,包括单项心算4数连加任务、单项模拟飞行姿态控制任务和两者复合的双重任务.同时通过将60岁组航线飞行员各项指标的成绩与31~39岁组、40~49

  3. Private Airlines Take Off

    Institute of Scientific and Technical Information of China (English)

    ISABELDING

    2005-01-01

    OKAY Airways, the first wholly private airline in China, took off from the Tianjin Binhai International Airport on March Ⅱ. Carrying a total of 80 passengers, the 189-seat Boeing 737-900 leased from Korea Airlines was bound for Kunming, capital of Yunnan Province, via Changsha,

  4. 航线飞行员危险态度测量及对驾驶安全行为的影响%A Study on the Relationship Between Hazardous Attitudes and Safe Operation Behaviors Among Airline Pilots in China

    Institute of Scientific and Technical Information of China (English)

    姬鸣; 刘真; 杨仕云; 鲍旭辉; 游旭群

    2012-01-01

    In aviation, the role of attitudes has received particular attention since the study of the causes of aircraft accidents conducted by Jensen and Benel (1977) and the subsequent publication of a series of guides and training material by the Federal Aviation Administration (FAA, 1991) in which the role of what were termed "Hazardous Thought Patterns" was discussed. Those documents included a self-report scale that pilots could use to identify their personal hazardous thought patterns. Citing the psychometric limitations of the Ipsative self-assessment instrument contained in the FAA publications, Hunter (2005) described the New Hazardous Attitudes Scale (N-HAS) to measure hazardous attitudes, and presented construct validation results. Hazardous attitude is a social cognitive variable, which is inevitably affected by national culture, occupational culture and organizational culture of cross-impact. Therefore, the purpose of this study is to reveal the structure model of pilot hazardous attitude in the Chinese culturd background, and then explore the relationship between hazardous attitudes and safe operation behaviors among airlines. Through literature reviews, expert interviews and open-ended questionnaire surveys, 46 items which could reflect modern airlines pilot hazardous attitudes were selected under the Chinese cultural background. A Likert-type ranging from 5 (strongly agree) to 1 (strongly disagree) was used for responses and composed the primary questionnaire. Then, data collected from a sample of 139 subjects came from China Southern Airlines Ltd. were used to explore the primary questionnaire’s reliability and validity through exploratory factor analysis (EFA). Lastly, with item analysis and confirmatory factor analysis (CFA), data from another sample of 118 subjects were used to confirm the validity and reliability of the formal airlines pilot hazardous attitudes scale in China. Meanwhile, this study conducted another

  5. 风险容忍对飞行员驾驶安全行为的影响:风险知觉和危险态度的作用%The Role of Risk Perception and Hazardous Attitudes in the Effects of Risk Tolerance on Safety Operation Behaviors among Airline Pilots

    Institute of Scientific and Technical Information of China (English)

    姬鸣; 杨仕云; 赵小军; 鲍旭辉; 游旭群

    2011-01-01

    Safety operation behavior is the non-technical skills of modern airline pilots behaved in implementing scheduled flights, which has been regarded as the importance safeguard to ensure flight safety. Previous research indicated that cognitive and personality various may influence unsafe operation and accident involvement in aviation. However, recently several researches have concluded that the majority of aviation safety campaigns aimed at influencing social cognition various such as attitudes and risk perception have failed. One reason may be that the role of personality characteristics often has been ignored when such campaigns are carried out. In aviation, risk tolerance is been usually regarded as a personality trait, which is the amount of risk that an individual is willing to accept in the pursuit of some goal and is an importance factor to influence flight safety.This present study attempts to integrate two of these research traditions, the personality trait approach and the social cognition approach, in order to understand the mechanisms underlying pilot' safety operation behaviors.Based on a sample of 257 commercial airline pilots came from China Southern Airlines Ltd. As college graduates with good physical and mental health, and four flight experts with the certificates of LOSA and CRM invited to conduct level evaluation on the actual safety operation behaviors of these airline pilots, the present study examined the associations between risk tolerance, risk perception, hazardous attitudes and safety operation behaviors among airline pilots in China used a self-administered questionnaire survey. Structural equation modeling analyses and hierarchical regression analyses were applied to detect the effects of risk tolerance on safety operation behaviors among airline pilots as well as the mediating role of hazardous attitudes and the moderating role of risk perception in the effects of risk tolerance.Results indicated that after controlling for the effects of

  6. Comparison of myocardial ischemia during intense mental stress using flight simulation in airline pilots with coronary artery disease to that produced with conventional mental and treadmill exercise stress testing.

    Science.gov (United States)

    Doorey, Andrew; Denenberg, Barry; Sagar, Vidya; Hanna, Tracy; Newman, Jack; Stone, Peter H

    2011-09-01

    Mental stress increases cardiovascular morbidity and mortality. Although laboratory mental stress often causes less myocardial ischemia than exercise stress (ES), it is unclear whether mental stress is intrinsically different or differences are due to less hemodynamic stress with mental stress. We sought to evaluate the hemodynamic and ischemic response to intense realistic mental stress created by modern flight simulators and compare this response to that of exercise treadmill testing and conventional laboratory mental stress (CMS) testing in pilots with coronary disease. Sixteen airline pilots with angiographically documented coronary disease and documented myocardial ischemia during ES were studied using maximal treadmill ES, CMS, and aviation mental stress (AMS) testing. AMS testing was done in a sophisticated simulator using multiple system failures as stressors. Treadmill ES testing resulted in the highest heart rate, but AMS caused a higher blood pressure response than CMS. Maximal rate-pressure product was not significantly different between ES and AMS (25,646 vs 23,347, p = 0.08), although these were higher than CMS (16,336, p mental stress compared to ES do not appear to be due to the creation of less hemodynamic stress. In conclusion, even with equivalent hemodynamic stress, intense realistic mental stress induced by flight simulators results in significantly less myocardial ischemia than ES as measured by ST-segment depression and nuclear ischemia.

  7. Hada Present Hainan Airlines

    Institute of Scientific and Technical Information of China (English)

    2006-01-01

    <正> In recent,an airbus A319 of Hainan Airlines landed atKonka Airport of Lhasa,where is located at Brahmaputrabasin.In fact,Hainan Airlines already opened the routeXi’an—Lhasa.Moreover,Hainan Airlines began its new routeTaiyuan—Xi’an—Lhasa,Changzhi—Xi’an—Lhasa,Haikou—Xi’an—Lhasa and Beijing—Xi’an—Lhasa.As we known,Xi’an=lhasa,the flight is implemented by theairbus A319 of Hainan Airlines.The airbus departs from Xi’anat 8:10 am every Monday,Wednesday,Friday and Sunday,andarriving in Lhasa at 11:10 am the same day.For the return trip,plane leave Lhasa at 12:00 every Monday,Wednesday,Fridayand Sunday,arriving in Xi’an at 2:35 pm in the afternoon.Andthe scheduled flight number is HU7857/8.

  8. Airline and Aircraft Reliability

    OpenAIRE

    Hauka, Maris; Paramonovs, Jurijs

    2014-01-01

    Development of the inspection programme of fatigue-prone aircraft construction under limitation of airline fatigue failure rate. The highest economical effectiveness of airline under limitation of fatigue failure rate and failure probability is discussed. For computing is used exponential regression, Monte Carlo method, Log Normal distribution, Markov chains and semi-Markov process theory. The minimax approach is offered for processing the results of full-scale fatigue approval test of an air...

  9. Airline Price Discrimination

    OpenAIRE

    Stacey, Brian

    2015-01-01

    Price discrimination enjoys a long history in the airline industry. Borenstein (1989) discusses price discrimination through frequent flyer programs from 1985 as related to the Piedmont-US Air merger, price discrimination strategies have grown in size and scope since then. From Saturday stay over requirements to varying costs based on time of purchase, the airline industry is uniquely situated to enjoy the fruits of price discrimination.

  10. Key drivers of airline loyalty.

    Science.gov (United States)

    Dolnicar, Sara; Grabler, Klaus; Grün, Bettina; Kulnig, Anna

    2011-10-01

    This study investigates drivers of airline loyalty. It contributes to the body of knowledge in the area by investigating loyalty for a number of a priori market segments identified by airline management and by using a method which accounts for the multi-step nature of the airline choice process. The study is based on responses from 687 passengers. Results indicate that, at aggregate level, frequent flyer membership, price, the status of being a national carrier and the reputation of the airline as perceived by friends are the variables which best discriminate between travellers loyal to the airline and those who are not. Differences in drivers of airline loyalty for a number of segments were identified. For example, loyalty programs play a key role for business travellers whereas airline loyalty of leisure travellers is difficult to trace back to single factors. For none of the calculated models satisfaction emerged as a key driver of airline loyalty.

  11. Key drivers of airline loyalty

    Science.gov (United States)

    Dolnicar, Sara; Grabler, Klaus; Grün, Bettina; Kulnig, Anna

    2011-01-01

    This study investigates drivers of airline loyalty. It contributes to the body of knowledge in the area by investigating loyalty for a number of a priori market segments identified by airline management and by using a method which accounts for the multi-step nature of the airline choice process. The study is based on responses from 687 passengers. Results indicate that, at aggregate level, frequent flyer membership, price, the status of being a national carrier and the reputation of the airline as perceived by friends are the variables which best discriminate between travellers loyal to the airline and those who are not. Differences in drivers of airline loyalty for a number of segments were identified. For example, loyalty programs play a key role for business travellers whereas airline loyalty of leisure travellers is difficult to trace back to single factors. For none of the calculated models satisfaction emerged as a key driver of airline loyalty. PMID:27064618

  12. The Airline Quality Rating 2002

    Science.gov (United States)

    Bowen, Brent D.; Headley, Dean E.

    2002-01-01

    The Airline Quality Rating (AQR) was developed and first announced in early 1991 as an objective method of comparing airline quality on combined multiple performance criteria. This current report, Airline Quality Rating 2002, reflects monthly Airline Quality Rating scores for 2001. AQR scores for the calendar year 2001 are based on 15 elements that focus on airline performance areas important to air travel consumers. The Airline Quality Rating 2002 is a summary of month-by-month quality ratings for the 11 largest U.S. airlines operating during 2001. Using the Airline Quality Rating system of weighted averages and monthly performance data in the areas of on-time arrivals, involuntary denied boardings, mishandled baggage, and a combination of 12 customer complaint categories, airlines comparative performance for the calendar year of 2001 is reported. This research monograph contains a brief summary of the AQR methodology, detailed data and charts that track comparative quality for domestic airline operations for the 12-month period of 2001, and industry average results. Also, comparative Airline Quality Rating data for 2000 are included for each airline to provide historical perspective regarding performance quality in the industry.

  13. The Airline Quality Rating 2001

    Science.gov (United States)

    Bowen, Brent D.; Headley, Dean E.

    2001-01-01

    The Airline Quality Rating (AQR) was developed and first announced in early 1991 as an objective method of comparing airline quality on combined multiple performance criteria. This current report, Airline Quality Rating 2001, reflects monthly Airline Quality Rating scores for 2000. AQR scores for the calendar year 2000 are based on 15 elements that focus on airline performance areas important to air travel consumers. The Airline Quality Rating 2001 is a summary of month-by-month quality ratings for the ten major U.S. airlines operating during 2000. Using the Airline Quality Rating system of weighted averages and monthly performance data in the areas of on-time arrivals, involuntary denied boardings, mishandled baggage, and a combination of 12 customer complaint categories, major airlines comparative performance for the calendar year of 2000 is reported. This research monograph contains a brief summary of the AQR methodology, detailed data and charts that track comparative quality for major airlines domestic operations for the 12 month period of 2000, and industry average results. Also, comparative Airline Quality Rating data for 1999 are included for each airline to provide historical perspective regarding performance quality in the industry.

  14. The Airline Quality Rating 2003

    Science.gov (United States)

    Bowen, Brent D.; Headley, Dean E.

    2003-01-01

    The Airline Quality Rating (AQR) was developed and first announced in early 1991 as an objective method of comparing airline quality on combined multiple performance criteria. This current report, the Airline Quality Rating 2003, reflects monthly Airline Quality Rating scores for 2002. AQR scores for the calendar year 2002 are based on 15 elements that focus on airline performance areas important to air travel consumers. The Airline Quality Rating 2003 is a summary of month-by-month quality ratings for the 10 largest U.S. airlines operating during 2002. Using the Airline Quality Rating system of weighted averages and monthly performance data in the areas of ontime arrivals, involuntary denied boardings, mishandled baggage, and a combination of 12 customer complaint categories, airlines comparative performance for the calendar year of 2002 is reported. This research monograph contains a brief summary of the AQR methodology, detailed data and charts that track comparative quality for domestic airline operations for the 12-month period of 2002, and industry average results. Also, comparative Airline Quality Rating data for 2001 are included for each airline to provide historical perspective regarding performance quality in the industry.

  15. U.S. Airline Transport Pilot International Flight Language Experiences, Report 5: Language Experiences in Native English-Speaking Airspace/Airports

    Science.gov (United States)

    2010-12-01

    difficult to interpret were “ Guppy ” and “Barbie Jet...with pilots. Generally, normal conversational speech occurs at about 160 words per minute (wpm) and depends, in part, on the number and duration...lower voices are, the easier it is for me to understand. I don’t care if they are male or female. Pronunciation Although controllers may speak different

  16. Improving Airline Safety

    Science.gov (United States)

    1998-01-01

    Under a NASA-Ames Space Act Agreement, Coryphaeus Software and Simauthor, Inc., developed an Aviation Performance Measuring System (APMS). This software, developed for the aerospace and airline industry, enables the replay of Digital Flight Data Recorder (DFDR) data in a flexible, user-configurable, real-time, high fidelity 3D (three dimensional) environment.

  17. The Airline Quality Rating 2004

    Science.gov (United States)

    Bowen, Brent D.; Headley, Dean E.

    2004-01-01

    The Airline Quality Rating (AQR) was developed and first announced in early 1991 as an objective method of comparing airline quality on combined multiple performance criteria. This current report, the Airline Quality Rating 2004, reflects monthly Airline Quality Rating scores for 2003. AQR scores far the calendar year 2003 are based on 15 elemnts in four major areas that focus on airline performance aspects important to air travel consumers. The Airline Quality Rating 2004 is a summary of month-by-month quality ratings for U.S. airlines that have at least 1% of domestic passenger volume during 2003. Using the Airline Quality Rating system of weighted averages and monthly performance data in the areas of on-time arrivals, involuntary denied boardings, mishandled baggage, and a combination of 12 customer complaint categories, airlines comparative performance for the calendar year of 2003 is reported. This research monograph contains a brief summary of the AQR methodology, detailed data and charts that track comparative quality for domestic airline operations for the 12-month period of 2003, and industry results. Also, comparative Airline Quality Rating data for 2002 are included, where available, to provide historical perspective

  18. Zagreb and Tenerife: Airline Accidents Involving Linguistic Factors

    Science.gov (United States)

    Cookson, Simon

    2009-01-01

    The International Civil Aviation Organization (ICAO) is currently implementing a program to improve the language proficiency of pilots and air traffic controllers worldwide. In justifying the program, ICAO has cited a number of airline accidents that were at least partly caused by language factors. Two accidents cited by ICAO are analysed in this…

  19. Continental Airlines and China Southern Airlines Announce Strategic Partnership

    Institute of Scientific and Technical Information of China (English)

    2007-01-01

    @@ Frequent flyer reciprocity to start in September: codesharing to start in November. Continental Airlines and China Southern Airlines. the largest airline in the People's Republic of China. announced on June 18, 2007 that they have entered into a strategic partnership for frequent flyer and airport lounge access reciprocity and extensive codesharing, providing better service to customers who travel between the U.S.and China and transfer between the two carriers.

  20. Crew coordination concepts: Continental Airlines CRM training

    Science.gov (United States)

    Christian, Darryl; Morgan, Alice

    1987-01-01

    The outline of the crew coordination concepts at Continental airlines is: (1) Present relevant theory: Contained in a pre-work package and in lecture/discussion form during the work course, (2) Discuss case examples: Contained in the pre-work for study and use during the course; and (3) Simulate practice problems: Introduced during the course as the beginning of an ongoing process. These concepts which are designed to address the problem pilots have in understanding the interaction between situations and their own theories of practice are briefly discussed.

  1. Robustness of airline route networks

    Science.gov (United States)

    Lordan, Oriol; Sallan, Jose M.; Escorihuela, Nuria; Gonzalez-Prieto, David

    2016-03-01

    Airlines shape their route network by defining their routes through supply and demand considerations, paying little attention to network performance indicators, such as network robustness. However, the collapse of an airline network can produce high financial costs for the airline and all its geographical area of influence. The aim of this study is to analyze the topology and robustness of the network route of airlines following Low Cost Carriers (LCCs) and Full Service Carriers (FSCs) business models. Results show that FSC hubs are more central than LCC bases in their route network. As a result, LCC route networks are more robust than FSC networks.

  2. Economic analysis of spider web airline networks

    Institute of Scientific and Technical Information of China (English)

    2009-01-01

    The distinct network organization, management, service and operating characteristics of US Southwest Airlines are key elements of its success compared with other airlines. As a network organization type, the spider web airline network has received more attention. In this paper, we analyzed the relation between the spider web airline network and spider web, and the structure of spider web airline network, built the assignment model of the spider web airline network,and investigated the economics concerned.

  3. Procedures in complex systems: the airline cockpit.

    Science.gov (United States)

    Degani, A; Wiener, E L

    1997-05-01

    In complex human-machine systems, successful operations depend on an elaborate set of procedures which are specified by the operational management of the organization. These procedures indicate to the human operator (in this case the pilot) the manner in which operational management intends to have various tasks done. The intent is to provide guidance to the pilots and to ensure a safe, logical, efficient, and predictable (standardized) means of carrying out the objectives of the job. However, procedures can become a hodge-podge. Inconsistent or illogical procedures may lead to noncompliance by operators. Based on a field study with three major airlines, the authors propose a model for procedure development called the "Four P's": philosophy, policies, procedures, and practices. Using this model as a framework, the authors discuss the intricate issue of designing flight-deck procedures, and propose a conceptual approach for designing any set of procedures. The various factors, both external and internal to the cockpit, that must be considered for procedure design are presented. In particular, the paper addresses the development of procedures for automated cockpits--a decade-long, and highly controversial issue in commercial aviation. Although this paper is based on airline operations, we assume that the principles discussed here are also applicable to other high-risk supervisory control systems, such as space flight, manufacturing process control, nuclear power production, and military operations.

  4. Airline competition at European airports

    NARCIS (Netherlands)

    K. Frenken; S. van Terwisga; T. Verburg; G. Burghouwt

    2004-01-01

    Hub-and-spoke networks of airlines create entry barriers at large hub airports. As a result, deregulation does not necessary lead to more competition. In this paper, airline competition at European airports in the 1990s is analysed. Results show important differences between airports, which are rela

  5. THE AIRLINE'S RELIABILITY PROGRAM

    OpenAIRE

    Тамаргазін, О. А.; Національний авіаційний університет; Власенко, П. О.; Національний авіаційний університет

    2013-01-01

    Airline's operational structure for Reliability program implementation — engineering division, reliability  division, reliability control division, aircraft maintenance division, quality assurance division — was considered. Airline's Reliability program structure is shown. Using of Reliability program for reducing costs on aircraft maintenance is proposed. Рассмотрена организационная структура авиакомпании по выполнению Программы надежности - инженерный отдел, отделы по надежности авиацио...

  6. "Checklist Complete". Or Is It? Closing a Task in the Airline Cockpit

    Science.gov (United States)

    Nevile, Maurice

    2005-01-01

    For airline pilots, the call of "checklist complete" is officially prescribed talk to claim that the crew's joint conduct of a checklist is over, and the task can be understood as closed. However, very often this call is not the final talk for the task. This paper uses naturally occurring data, transcriptions of pilots interacting on actual…

  7. 75 FR 45562 - Enhancing Airline Passenger Protections

    Science.gov (United States)

    2010-08-03

    ... Office of the Secretary 14 CFR Parts 234, 244, 250, 253, 259, and 399 RIN No. 2105-AD92 Enhancing Airline... enhancing airline passenger protections that was published in the Federal Register on June 8, 2010. The... of airline associations, one airport association, and two airlines to extend the comment period...

  8. Airline Operations Aid

    Science.gov (United States)

    1993-01-01

    C Language Integrated Production System (CLIPS), a NASA-developed expert systems program, is used by American Airlines for three purposes: as a rapid prototyping tool; to develop production prototypes; and to develop production application. An example of the latter is CLIPS' use in "Hub S1AAshing," a knowledge based system that recommends contingency plans when severe schedule reductions must be made. Hub S1AAshing has replaced a manual, labor intensive process. It saves time and allows Operations Control Coordinators to handle more difficult situations. Because the system assimilates much of the information necessary to facilitate educated decision making, it minimizes negative impact in situations where it is impossible to operate all flights.

  9. Continental Airlines Again Ranked NO.1 Most Admired Global Airline by Fortune Magazine

    Institute of Scientific and Technical Information of China (English)

    2007-01-01

    @@ HOUSTON, March 12, 2007 Continental Airlines (NYSE: CAL) announced that it was again rated the top airline on FORTUNE magazine's annual airline industry list of Most Admired Global Companies. This is the fourth year that Continental has topped that list.

  10. 14 CFR 121.437 - Pilot qualification: Certificates required.

    Science.gov (United States)

    2010-01-01

    ... 14 Aeronautics and Space 3 2010-01-01 2010-01-01 false Pilot qualification: Certificates required... Pilot qualification: Certificates required. (a) No pilot may act as pilot in command of an aircraft (or... pilots) unless he holds an airline transport pilot certificate and an appropriate type rating for...

  11. Outsourcing as an Airline Strategy

    Science.gov (United States)

    Rutner, Stephen M.; Brown, John H.

    1999-01-01

    Since the deregulation of the airline industry, carriers have searched for any method to improve their competitive position. At the same time, there has been a growth in the use of Third Party Logistics throughout corporate America. This paper presents an overview of the Third Party Logistics system of outsourcing and insourcing within the airline industry. This discussion generated a number of propositions, possible future scenarios and opportunities for empirical testing.

  12. Airline Safety and Economy

    Science.gov (United States)

    1993-01-01

    This video documents efforts at NASA Langley Research Center to improve safety and economy in aircraft. Featured are the cockpit weather information needs computer system, which relays real time weather information to the pilot, and efforts to improve techniques to detect structural flaws and corrosion, such as the thermal bond inspection system.

  13. Robust Voice Communication Understanding for Single-Pilot Operations Project

    Data.gov (United States)

    National Aeronautics and Space Administration — Motivated by the anticipation of pilot shortage in the future and the quest of cost reduction in airline operations, the single-pilot operation (SPO) concept emerges...

  14. Airline Jet Fuel Hedging: Theory and practice

    OpenAIRE

    Morrell, Peter; Swan, William

    2006-01-01

    Most international airlines hedge fuel costs, but the theoretical justification behind this action is weak. The paper explores the nature and extent of airline fuel hedging and asks why airlines hedge. The availability of hedging instruments is first discussed, with the most liquid markets in crude and exchange traded contracts. Aviation fuel contracts are possible, but with counter-party risk. Most major passenger airlines with sufficient cash and credit now hedge at least part of their futu...

  15. United Airlines Named Best Transpacific Airline at OAAG Airline of the Year Awards "Oscars of the Airline Industry" Highlight United's Extensive Service to Asia-Pacific Region"

    Institute of Scientific and Technical Information of China (English)

    2005-01-01

    @@ United Airlines (OTCBB:UALAQ.OB) was named Best Transpacific Airline by the annual OAG Airline of the Year Awards during an awards ceremony in London. OAG is a content management company specializing in travel and transport, which selected winners of the awards based on the votes of a worldwide audience of business travelers.

  16. United Airlines Named Best Transpacific Airline at OAAG Airline of the Year Awards "Oscars of the Airline Industry" Highlight United's Extensive Service to Asia-Pacific Region"

    Institute of Scientific and Technical Information of China (English)

    2005-01-01

      United Airlines (OTCBB:UALAQ.OB) was named Best Transpacific Airline by the annual OAG Airline of the Year Awards during an awards ceremony in London. OAG is a content management company specializing in travel and transport, which selected winners of the awards based on the votes of a worldwide audience of business travelers.……

  17. 19 CFR 122.63 - Scheduled airlines.

    Science.gov (United States)

    2010-04-01

    ... 19 Customs Duties 1 2010-04-01 2010-04-01 false Scheduled airlines. 122.63 Section 122.63 Customs... AIR COMMERCE REGULATIONS Clearance of Aircraft and Permission To Depart § 122.63 Scheduled airlines... scheduled airlines covered by this subpart. (a) Clearance at other than airport of final departure....

  18. Celestial Beauty Leads The Hainan Airlines

    Institute of Scientific and Technical Information of China (English)

    2005-01-01

      Based on the corporate culture of"intemally cultivating the spirit with the essence of the traditional Chinese culture,and externally combining the advanced western management and technology",Hainan Airlines Company Limited (hereinafter called HNA) has turned from a new soaring airlines to the fourth biggest airlines in China.……

  19. Celestial Beauty Leads The Hainan Airlines

    Institute of Scientific and Technical Information of China (English)

    2005-01-01

    @@ Based on the corporate culture of"intemally cultivating the spirit with the essence of the traditional Chinese culture,and externally combining the advanced western management and technology",Hainan Airlines Company Limited (hereinafter called HNA) has turned from a new soaring airlines to the fourth biggest airlines in China.

  20. NASA Airline Operations Research Center

    Science.gov (United States)

    Mogford, Richard H.

    2016-01-01

    This is a PowerPoint presentation NASA airline operations center (AOC) research. It includes information on using IBM Watson in the AOC. It also reviews a dispatcher decision support tool call the Flight Awareness Collaboration Tool (FACT). FACT gathers information about winter weather onto one screen and includes predictive abilities. It should prove to be useful for airline dispatchers and airport personnel when they manage winter storms and their effect on air traffic. This material is very similar to other previously approved presentations with the same title.

  1. Southwest Airlines: lessons in loyalty.

    Science.gov (United States)

    D'Aurizio, Patricia

    2008-01-01

    Southwest Airlines continues to garner accolades in the areas of customer service, workforce management, and profitability. Since both the health care and airlines industries deal with a service rather than a product, the customer experience depends on the people who deliver that experience. Employees' commitment or "loyalty" to their customers, their employer, and their work translates into millions of dollars of revenue. What employee wants to work for "the worst employer in town?" Nine loyalty lessons from Southwest can be carried over to the health care setting for the benefit of employees and patients.

  2. Meteorology and Wake Vortex Influence on American Airlines FL-587 Accident

    Science.gov (United States)

    Proctor, Fred H.; Hamilton, David W.; Rutishauser, David K.; Switzer, George F.

    2004-01-01

    The atmospheric environment surrounding the crash of American Airlines Flight 587 is investigated. Examined are evidence for any unusual atmospheric conditions and the potential for encounters with aircraft wake vortices. Computer simulations are carried out with two different vortex prediction models and a Large Eddy Simulation model. Wind models are proposed for studying aircraft and pilot response to the wake vortex encounter.

  3. Looking for Action: Talk and Gaze Home Position in the Airline Cockpit

    Science.gov (United States)

    Nevile, Maurice

    2010-01-01

    This paper considers the embodied nature of discourse for a professional work setting. It examines language in interaction in the airline cockpit, and specifically how shifts in pilots' eye gaze direction can indicate the action of talk, that is, what talk is doing and its relative contribution to work-in-progress. Looking towards the other…

  4. Examining the Relationship Between Passenger Airline Aircraft Maintenance Outsourcing and Aircraft Safety

    Science.gov (United States)

    Monaghan, Kari L.

    The problem addressed was the concern for aircraft safety rates as they relate to the rate of maintenance outsourcing. Data gathered from 14 passenger airlines: AirTran, Alaska, America West, American, Continental, Delta, Frontier, Hawaiian, JetBlue, Midwest, Northwest, Southwest, United, and USAir covered the years 1996 through 2008. A quantitative correlational design, utilizing Pearson's correlation coefficient, and the coefficient of determination were used in the present study to measure the correlation between variables. Elements of passenger airline aircraft maintenance outsourcing and aircraft accidents, incidents, and pilot deviations within domestic passenger airline operations were analyzed, examined, and evaluated. Rates of maintenance outsourcing were analyzed to determine the association with accident, incident, and pilot deviation rates. Maintenance outsourcing rates used in the evaluation were the yearly dollar expenditure of passenger airlines for aircraft maintenance outsourcing as they relate to the total airline aircraft maintenance expenditures. Aircraft accident, incident, and pilot deviation rates used in the evaluation were the yearly number of accidents, incidents, and pilot deviations per miles flown. The Pearson r-values were calculated to measure the linear relationship strength between the variables. There were no statistically significant correlation findings for accidents, r(174)=0.065, p=0.393, and incidents, r(174)=0.020, p=0.793. However, there was a statistically significant correlation for pilot deviation rates, r(174)=0.204, p=0.007 thus indicating a statistically significant correlation between maintenance outsourcing rates and pilot deviation rates. The calculated R square value of 0.042 represents the variance that can be accounted for in aircraft pilot deviation rates by examining the variance in aircraft maintenance outsourcing rates; accordingly, 95.8% of the variance is unexplained. Suggestions for future research include

  5. Chinese Airline Official Microblog Influence Analysis

    Directory of Open Access Journals (Sweden)

    Zhang Li

    2015-09-01

    Full Text Available 10 Airlines official micro-blog on the sina microblog platform as sample, airline official microblog influence is analysed. Six indexes, fans number, microblog open time; average daily microblog number, proportion of original microblog, average comment number and reposted number are used to found the principal component analysis model. Three principal components microblog activity, fans initiative and microblog innovation degree, contribute 84% of the total resources. Suggestions to improve airline microblog influence are given based on characteristics of the model.

  6. Location-Price Competition in Airline Networks

    Directory of Open Access Journals (Sweden)

    H. Gao

    2014-01-01

    Full Text Available This paper addresses location-then-price competition in airline market as a two-stage game of n players on the graph. Passenger’s demand distribution is described by multinomial logit model. Equilibrium in price game is computed through best response dynamics. We solve location game using backward induction, knowing that airlines will choose prices from equilibrium for the second-stage game. Some numerical results for airline market under consideration are presented.

  7. United Airlines Voted 'Best North American Airline' for Fifth Consecutive Year

    Institute of Scientific and Technical Information of China (English)

    2005-01-01

    @@ Discerning frequent travelers in Asia have voted United Airlines the" Best North American Airline" for the fifth consecutive year in Business Traveller AsiaPacific's 2005 annual travel awards. Each year, the magazine polls frequent travelers to learn their opinions on airlines and services. Results are verified and compiled by an independent market research company :TNS-Hong Kong.

  8. Advisory Systems Save Time, Fuel for Airlines

    Science.gov (United States)

    2012-01-01

    Heinz Erzberger never thought the sky was falling, but he knew it could benefit from enhanced traffic control. Throughout the 1990s, Erzberger led a team at Ames Research Center to develop a suite of automated tools to reduce restrictions and improve the efficiency of air traffic control operations. Called CTAS, or Center-TRACON (Terminal Radar Approach Control) Automation System, the software won NASA s Software of the Year award in 1998, and one of the tools in the suite - the traffic management advisor - was adopted by the Federal Aviation Administration and implemented at traffic control centers across the United States. Another one of the tools, Direct-To, has followed a different path. The idea behind Direct-To, explains Erzberger, a senior scientist at Ames, was that airlines could save fuel and money by shortening the routes they flew between take-off and landing. Aircraft are often limited to following established airways comprised of inefficient route segments. The routes are not easily adjusted because neither the pilot nor the aircraft controller can anticipate the constantly changing air traffic situation. To make the routes more direct while in flight, Erzberger came up with an idea for a software algorithm that could automatically examine air traffic in real-time, check to see if a shortcut was available, and then check for conflicts. If there were no conflicts and the shortcut saved more than 1 minute of flight time, the controller could be notified. "I was trying to figure out what goes on in the pilot and controller s minds when they decide to guide the aircraft in a certain way. That resulted in a different kind analysis," Erzberger says. As the engineer s idea went from theory to practice, in 2001, NASA demonstrated Direct-To in the airspace of Dallas-Ft. Worth. Estimations based on the demonstration found the technology was capable of saving 900 flying minutes per day for the aircraft in the test area.

  9. Future direction in airline marketing

    Science.gov (United States)

    Colussy, D. A.

    1972-01-01

    The rapid growth and broadening of the air travel market, coupled with a more sophisticated consumer, will dramatically change airline marketing over the next decade. Discussed is the direction this change is likely to take and its implications for companies within the industry. New conceptualization approaches are required if the full potential of this expanding market is to be fully realized. Marketing strategies are developed that will enable various elements of the travel industry to compete not only against each other but also with other products that are competing for the consumer's discretionary income.

  10. Airline Careers. Aviation Careers Series. Revised.

    Science.gov (United States)

    Zaharevitz, Walter

    This booklet, one in a series on aviation careers, outlines the variety of careers available in airlines. The first part of the booklet provides general information about careers in the airline industry, including salaries, working conditions, job requirements, and projected job opportunities. In the main part of the booklet, the following 22 job…

  11. Business Travellers Vote DRAGONAIR "Best China Airline"

    Institute of Scientific and Technical Information of China (English)

    2005-01-01

    @@ (BEIJING) Dragonair was announced as winner of the Best China Airline category in the Business Traveller Asia-Pacific 2005 Annual Travel Awards today. The magazine asked subscribers who were frequent travellers to vote for an airline based on 17 criteria,including cabin staff, comfort, route network and scheduling.

  12. 75 FR 36300 - Enhancing Airline Passenger Protections

    Science.gov (United States)

    2010-06-25

    ... From the Federal Register Online via the Government Publishing Office DEPARTMENT OF TRANSPORTATION Office of the Secretary 14 CFR Parts 234, 244, 250,253, 259, and 399 RIN 2105-AD92 Enhancing Airline... Airline Passenger Protections (75 FR 32318), which, among other things, solicits comment,...

  13. Business Travellers Vote DRAGONAIR "Best China Airline"

    Institute of Scientific and Technical Information of China (English)

    2005-01-01

      (BEIJING) Dragonair was announced as winner of the Best China Airline category in the Business Traveller Asia-Pacific 2005 Annual Travel Awards today. The magazine asked subscribers who were frequent travellers to vote for an airline based on 17 criteria,including cabin staff, comfort, route network and scheduling.……

  14. Consumer Marketing and the Airline Industry

    Science.gov (United States)

    Roy, W. R.

    1972-01-01

    The fundamentals of consumer marketing as applied to the airline industry are considered. An attempt is made to boil down the mystique and jargon which frequently surround the subject of marketing. Topics covered include: (1) The marketing concept; (2) consumer expectations from airlines; (3) planning of marketing strategy; and (4) the roles of advertising, sales, and middlemen.

  15. Airline Disruption Management - Perspectives, Experiences and Outlook

    DEFF Research Database (Denmark)

    Kohl, Niklas; Larsen, Allan; Larsen, Jesper

    2004-01-01

    Over the past decade, airlines have become more concerned with developing an optimal flight schedule, with very little slack left to accommodate for any form of variation from the optimal solution. During operation the planned schedules often have to be revised due to disruptions caused by for ex......Over the past decade, airlines have become more concerned with developing an optimal flight schedule, with very little slack left to accommodate for any form of variation from the optimal solution. During operation the planned schedules often have to be revised due to disruptions caused...... by for example severe weather, technical problems and crew sickness. Thus, the field of Airline Disruption Management has emerged within the past few years. The increased focus on cutting cost at the major airlines has intensified the interest in the development of new and cost e cient methods to handle airline...... disruptions. The purpose of this paper is twofold. In the first part it o ers an introduction to airline disruption management, provides the readers with a description of the planning processes and delivers a detailed overview of the numerous aspects of airline disruption management. In the second part we...

  16. Airline Disruption Management - Perspectives, Experiences and Outlook

    DEFF Research Database (Denmark)

    Kohl, Niklas; Larsen, Allan; Larsen, Jesper

    2007-01-01

    Over the past decade, airlines have become more concerned with developing an optimal flight schedule, with very little slack left to accommodate for any form of variation from the optimal solution. During operation the planned schedules often have to be revised due to disruptions caused by for ex......Over the past decade, airlines have become more concerned with developing an optimal flight schedule, with very little slack left to accommodate for any form of variation from the optimal solution. During operation the planned schedules often have to be revised due to disruptions caused...... by for example severe weather, technical problems and crew sickness. Thus, the field of Airline Disruption Management has emerged within the past few years. The increased focus on cutting cost at the major airlines has intensified the interest in the development of new and cost efficient methods to handle...... airline disruptions. The purpose of this paper is twofold. In the first part it offers an introduction to airline disruption management provides the readers with a description of the planning processes and delivers a detailed overview of the numerous aspects of airline disruption management. In the second...

  17. Stochastic Modeling of Airlines' Scheduled Services Revenue

    Science.gov (United States)

    Hamed, M. M.

    1999-01-01

    Airlines' revenue generated from scheduled services account for the major share in the total revenue. As such, predicting airlines' total scheduled services revenue is of great importance both to the governments (in case of national airlines) and private airlines. This importance stems from the need to formulate future airline strategic management policies, determine government subsidy levels, and formulate governmental air transportation policies. The prediction of the airlines' total scheduled services revenue is dealt with in this paper. Four key components of airline's scheduled services are considered. These include revenues generated from passenger, cargo, mail, and excess baggage. By addressing the revenue generated from each schedule service separately, air transportation planners and designers are able to enhance their ability to formulate specific strategies for each component. Estimation results clearly indicate that the four stochastic processes (scheduled services components) are represented by different Box-Jenkins ARIMA models. The results demonstrate the appropriateness of the developed models and their ability to provide air transportation planners with future information vital to the planning and design processes.

  18. Airline Disaster Highlights Need for Ethical Coverage.

    Science.gov (United States)

    Andrews, Kate

    1989-01-01

    Describes a Syracuse University professor/reporter's experiences covering the airline disaster that killed 35 Syracuse students. Discusses the problems of ethically covering a story where a lot of grief is involved. (MS)

  19. 75 FR 32318 - Enhancing Airline Passenger Protections

    Science.gov (United States)

    2010-06-08

    ... concerning air transportation price advertising practices; requiring carriers to notify consumers of optional...) contract of carriage venue designation provisions; (9) baggage fees disclosure; (10) full fare advertising... through social networking mediums such as Facebook or Twitter. Do airlines currently communicate...

  20. The Operational Performance of UK Airlines

    DEFF Research Database (Denmark)

    Assaf, A. Georg; Josiassen, Alexander

    2011-01-01

    Purpose – The purpose of this paper is to measure the efficiency of UK airlines in light of all the recent industry challenges. Design/methodology/approach – The study measured the technical efficiency of airlines through the innovative data envelopment analysis (DEA) bootstrap methodology....... Findings – Results based on a sample of recent input/output data indicated that the efficiency of UK airlines has continuously declined since 2004 to reach a value of 73.39 per cent in 2007. Factors which were found to be significantly and positively related to technical efficiency variations include...... characteristics. UK airlines also have a major role in the European and international aviation sector, and thus a reflection on their efficiency could be of interest to private and public policy makers. Originality/value – The paper focuses on a recent period and thus provide a fresh efficiency assessment...

  1. United Airlines Makes Gonnections Easier for Passengers

    Institute of Scientific and Technical Information of China (English)

    2006-01-01

    @@ United is the only U.S. Carrier connecting Pearl River Delta Region to offer customers SkyPier ferry service and pier-side check-in. United Airlines is the first U.S. Airline to offer customers convenient travel between the Pearl River Delta cities and Hong Kong International Airport using the SkyPier ferry service and pier-side check-in, beginning today.

  2. Annualized TASAR Benefit Estimate for Alaska Airlines Operations

    Science.gov (United States)

    Henderson, Jeffrey

    2015-01-01

    The Traffic Aware Strategic Aircrew Request (TASAR) concept offers onboard automation for the purpose of advising the pilot of traffic compatible trajectory changes that would be beneficial to the flight. A fast-time simulation study was conducted to assess the benefits of TASAR to Alaska Airlines. The simulation compares historical trajectories without TASAR to trajectories developed with TASAR and evaluated by controllers against their objectives. It was estimated that between 8,000 and 12,000 gallons of fuel and 900 to 1,300 minutes could be saved annually per aircraft. These savings were applied fleet-wide to produce an estimated annual cost savings to Alaska Airlines in excess of $5 million due to fuel, maintenance, and depreciation cost savings. Switching to a more wind-optimal trajectory was found to be the use case that generated the highest benefits out of the three TASAR use cases analyzed. Alaska TASAR requests peaked at four to eight requests per hour in high-altitude Seattle center sectors south of Seattle-Tacoma airport.

  3. Scandinavian Airlines Becomes the World's First Airline to Have All Intercontinental Flights Equipped with Wireless Internet

    Institute of Scientific and Technical Information of China (English)

    2005-01-01

      In March this year, Scandinavian Airlines became the world's first airline to provide wireless broadband Internet on all intercontinental flights. This means that passengers can surf the web, send and receive emails, chat online, use Intemet telephone services and log on to their company's virtual private network while flying 12,000 meters above the earth.……

  4. Scandinavian Airlines Becomes the World's First Airline to Have All Intercontinental Flights Equipped with Wireless Internet

    Institute of Scientific and Technical Information of China (English)

    2005-01-01

    @@ In March this year, Scandinavian Airlines became the world's first airline to provide wireless broadband Internet on all intercontinental flights. This means that passengers can surf the web, send and receive emails, chat online, use Intemet telephone services and log on to their company's virtual private network while flying 12,000 meters above the earth.

  5. Aviation Accidents: CRM to Maintaining the Share of Airlines. Case Study on Accidents Airlines in China

    Science.gov (United States)

    Alnuaimi, Qussay A. B.

    2015-01-01

    We present Aviation Cost Risk management (CRM) methodology designed for Airlines Company, who needs to run projects beyond their normal. These airlines are critical to the survival of these organizations, such as the development and performance. The Aviation crisis can have considerable impact upon the value of the firm. Risk managers must focus…

  6. Attribute Perception Mapping Services Domestic Airlines Using Correspondence Analysis

    Directory of Open Access Journals (Sweden)

    Reni Heviandri Riandarini

    2015-04-01

    Full Text Available Positioning analysis provides a better understanding of the position based on the perception of passenger flights to service these attributes attached to each airline. This study aims to perform positioning of the domestic airline services based attributes, which characterize the air-line based on the perception of consumers. Correspondence Analysis (CA is used to determine the positioning of the six commercial airlines in Indonesia. The results of correspondence analysis showed that the airline Garuda, Lion Air, Citilink and Air Asia already has its own characteristics inherent in the minds of consumers, while the two other airlines, namely Batik Air and Sriwijaya Air has not had a special identifier.

  7. Texas International Airlines LOFT program

    Science.gov (United States)

    Sommerville, J.

    1981-01-01

    A line-oriented flight training program which allows the crew to work as a team to solve all problems, abnormal or emergency, within the crew concept. A line-oriented check ride takes place every six months for the pilot as a proficiency check. There are advantages and disadvantages to this program. One disadvantage is that since it is designed as a check-ride, the scenarios must be structured so that the average pilot will complete the check-ride without complication. This system is different from a proficiency check which can be stopped at a problem area so training to proficiency can take place before proceeding with the check.

  8. Service Quality in the U.S. Airline Industry: Variations in Performance Within Airlines and Between Airlines and the Industry

    Science.gov (United States)

    Rhoades, Dawna L.; Waguespack, Blaise, Jr.

    2000-01-01

    This study examined the service quality of 25 U.S. airlines (1987-1996) using data from the Department of Transportation's Air Travel Consumer Report. After a total quality and total complaint rate was calculated for these airlines, a 95 percent confidence interval was placed around the yearly and company means calculated to examine those cases that were significantly different from the mean. Results indicate that while the major carriers are converging toward a higher level of quality, there continues to be significant yearly variation. The service quality of regional carriers was much lower than major carriers and showed much greater variation.

  9. Continental Airlines Receives J.D. Power and Associates Award

    Institute of Scientific and Technical Information of China (English)

    2006-01-01

    @@ On June 29, 2006, Continental Airlines (NYSE: CAL) was ranked the highest in Customer Satisfaction Among Traditional Network Carriers in North America in the J.D.Power and Associates 2006 Airline Satisfaction Index StudySM.

  10. Singapore Airlines and South African Airways Sign Codeshare Agreement

    Institute of Scientific and Technical Information of China (English)

    2006-01-01

    @@ From 15 September 2006, Singapore Airlines' customers will be able to travel to more destinations in South Africa thanks to a new codeshare agreement signed by Singapore Airlines and South African Airways (SAA).

  11. The Future of Airline Distribution: transparency of online shopping experience.

    OpenAIRE

    Nguyen, Nam

    2015-01-01

    Price-aware generation Y customers and low-cost airlines have prompted legacy carriers to unbundle their products and adopt merchandising. At the same time, low-cost airlines have entered meta-search engines, Global Distribution Systems, and started cooperating with travel agencies to attract business travelers. Additionally, airline industry in general has been changing its focus from being product-oriented towards being customer-oriented. Such trends put forward airline merchandising as a ...

  12. Singapore Airlines Unveils the World's Best Flying Experience

    Institute of Scientific and Technical Information of China (English)

    Guo Yan

    2006-01-01

    @@ Recently, Singapore Airlines launched its latest suite of cabin products designed to deliver the most luxurious and stylish travel experiences. The suite of products and services include new Singapore Airlines First, Business and Economy Class seats,the next generation Kris World inflight entertainment system and an enhanced service delivery. These next generation products will set new standards of excellence for premium air travel, and reinforce the Airline's product leadership in the airline industry.

  13. Literature review of the passenger airline business models: Full service carrier, low-cost carrier and charter airlines

    NARCIS (Netherlands)

    Carmona Benitez, R.B.; Lodewijks, G.

    2008-01-01

    The deregulation and liberalization of the air transportation industry have developed three main passenger business models: full service carriers, low-cost carriers, and charter airlines. Deregulation removed regulated fares and routes increasing competition and yields. Airlines business models main

  14. Solving the Airline Crew Pairing Problem using Subsequence Generation

    DEFF Research Database (Denmark)

    Rasmussen, Matias Sevel; Lusby, Richard Martin; Ryan, David M.;

    Good and fast solutions to the airline crew pairing problem are highly interesting for the airline industry, as crew costs are the biggest expenditure after fuel for an airline. The crew pairing problem is typically modelled as a set partitioning problem and solved by column generation. However...

  15. Solving the Airline Crew Pairing Problem using Subsequence Generation

    DEFF Research Database (Denmark)

    Rasmussen, Matias Sevel; Ryan, David M.; Lusby, Richard Martin;

    2010-01-01

    Good and fast solutions to the airline crew pairing problem are highly interesting for the airline industry, as crew costs are the biggest expenditure after fuel for an airline. The crew pairing problem is typically modelled as a set partitioning problem and solved by column generation. However...

  16. Subsequence Generation for the Airline Crew Pairing Problem

    DEFF Research Database (Denmark)

    Rasmussen, Matias Sevel; Lusby, Richard Martin; Ryan, David;

    Good and fast solutions to the airline crew pairing problem are highly interesting for the airline industry, as crew costs are the biggest expenditure after fuel for an airline. The crew pairing problem is typically modelled as a set partitioning problem and solved by column generation. However...

  17. "Work Hard, Fly Bight"——Today's Continental Airlines

    Institute of Scientific and Technical Information of China (English)

    Guo Yan

    2006-01-01

    @@ On June16, 2006, Continental Airlines celebrated the first anniversary of its daily nonstop flight from Beifing to New York. China's Foreign Trade exclusively interviewed Kwok Hing-Cheong, Chief Representative & Country Director-Continental Airlines, China. He talked about the developments, challenges and benefits of Continental Airlines in China.

  18. Solving the Airline Crew Pairing Problem using Subsequence Generation

    DEFF Research Database (Denmark)

    Rasmussen, Matias Sevel; Ryan, David; Lusby, Richard Martin;

    2009-01-01

    Good and fast solutions to the airline crew pairing problem are highly interesting for the airline industry, as crew costs are the biggest expenditure after fuel for an airline. The crew pairing problem is typically modelled as a set partitioning problem and solved by column generation. However...

  19. The Design of a Large Scale Airline Network

    NARCIS (Netherlands)

    Carmona Benitez, R.B.

    2012-01-01

    Airlines invest a lot of money before opening new pax transportation services, for this reason, airlines have to analyze if their profits will overcome the amount of money they have to invest to open new services. The design and analysis of the feasibility of airlines networks can be done by using

  20. The Statement Airline Service Quality Development

    Institute of Scientific and Technical Information of China (English)

    周威

    2014-01-01

    As the recent emergence of the Low Cost Carriers (LLCs) in Air-line industry, service differentiation and customer satisfaction takes critical role in order to sharpen competitive edges to both Full Service Carriers (FSCs) and LLCs. The current research aims to explore the nature of service quality in airline and its relationship to customer satisfaction. Air service quality dimensions using factor analysis are classified as Ticketing and Boarding Processes, Customer Encounter Services, and Tangibles. Further, the regression analysis reveals the strength of relationships between each of service quality dimensions and customer satisfaction scales that the Ticketing and Boarding Process dimension has the strongest co-relations with customer satisfaction scales.

  1. Cooperative Game Study of Airlines Based on Flight Frequency Optimization

    Directory of Open Access Journals (Sweden)

    Wanming Liu

    2014-01-01

    Full Text Available By applying the game theory, the relationship between airline ticket price and optimal flight frequency is analyzed. The paper establishes the payoff matrix of the flight frequency in noncooperation scenario and flight frequency optimization model in cooperation scenario. The airline alliance profit distribution is converted into profit distribution game based on the cooperation game theory. The profit distribution game is proved to be convex, and there exists an optimal distribution strategy. The results show that joining the airline alliance can increase airline whole profit, the change of negotiated prices and cost is beneficial to profit distribution of large airlines, and the distribution result is in accordance with aviation development.

  2. Austrian Airlines:Safety is our Business!

    Institute of Scientific and Technical Information of China (English)

    Guo Yan

    2006-01-01

    @@ Mighty Capacity Managed "Although Austrian Airlines is a middle-sized company, it has a mighty capacity of over 10 million customers every year. Because it has an extensive European service network." G(o)tz stressed to China's Foreign Trade.

  3. Singapore Airlines A380 Takes Flight

    Institute of Scientific and Technical Information of China (English)

    2006-01-01

    @@ The first A380 aircraft that will be delivered to launch customer Singapore Airlines embarked on its maiden test flight on May 7, 2006. This aircraft will be the world's first A380 to enter commercial service at the end of the year.

  4. The Dutch Taxation on Airline Tickets

    NARCIS (Netherlands)

    Steverink, B.; Van Daalen, C.

    2011-01-01

    In July 2008 the Dutch government introduced a tax on airline tickets in order to internalize the negative externalities associated with air travel. As a result of the increased ticket price in The Netherlands a substantial number of passengers decided to depart from airports outside of The Netherla

  5. Economic and Environmental Effects of Airline Deregulation

    NARCIS (Netherlands)

    Schipper, Youdi; Rietveld, Piet

    1997-01-01

    This paper deals with the issue of regulatory reform in the airline industry, in connection with environmental externalities. Deregulation has led to shorter routes, higher frequencies, probably larger aircraft sizes and more intense peak traffic at airports. In addition, deregulation has led to low

  6. Airline Revenue Management with Shifting Capacity

    NARCIS (Netherlands)

    K. Pak; R. Dekker (Rommert); G.A.P. Kindervater (Gerard)

    2003-01-01

    textabstractAirline revenue management is the practice of controlling the booking requests such that the planes are filled with the most profitable passengers. In revenue management the capacities of the business and economy class sections of the plane are traditionally considered to be fixed and di

  7. Interfaces Visualize Data for Airline Safety, Efficiency

    Science.gov (United States)

    2014-01-01

    As the A-Train Constellation orbits Earth to gather data, NASA scientists and partners visualize, analyze, and communicate the information. To this end, Langley Research Center awarded SBIR funding to Fairfax, Virginia-based WxAnalyst Ltd. to refine the company's existing user interface for Google Earth to visualize data. Hawaiian Airlines is now using the technology to help manage its flights.

  8. European vs. U.S. Airlines

    DEFF Research Database (Denmark)

    Assaf, A. Georg; Josiassen, Alexander

    2012-01-01

    This study measures and compares the efficiency and productivity of European and U.S. airlines, over the period from 2001 to 2008. We measure efficiency by estimating a Bayesian distance frontier model subject to regularity constraints. Productivity estimates are also derived parametrically, based...... growth and related market discussions are also provided....

  9. The UNO Aviation Monograph Series: The Airline Quality Rating 1998

    Science.gov (United States)

    Bowen, Brent D.; Headley, Dean E.

    1998-01-01

    The Airline Quality Rating (AQR) was developed and first announced in early 1991 as an objective method of comparing airline performance on combined multiple factors important to consumers. Development history and calculation details for the AQR rating system are detailed in The Airline Quality Rating 1991 issued in April, 1991, by the National Institute for Aviation Research at Wichita State University. This current report, Airline Quality Rating 1998, contains monthly Airline Quality Rating scores for 1997. Additional copies are available by contacting Wichita State University or University of Nebraska at Omaha. The Airline Quality Rating 1998 is a summary of month-by-month quality ratings for the ten major U.S. airlines operating during 1997. Using the Airline Quality Rating system and monthly performance data for each airline for the calendar year of 1997, individual and comparative ratings are reported. This research monograph contains a brief summary of the AQR methodology, detailed data and charts that track comparative quality for major airlines domestic operations for the 12 month period of 1997, and industry average results. Also, comparative Airline Quality Rating data for 1991 through 1996 are included to provide a longer term view of quality in the industry.

  10. The UNO Aviation Monograph Series: The Airline Quality Rating 1997

    Science.gov (United States)

    Bowen, Brent D.; Headley, Dean E.

    1997-01-01

    The Airline Quality Rating (AQR) was developed and first announced in early 1991 as an objective method of comparing airline performance on combined multiple factors important to consumers. Development history and calculation details for the AQR rating system are detailed in The Airline Quality Rating 1991 issued in April, 1991, by the National Institute for Aviation Research at Wichita State University. This current report, Airline Rating 1997, contains monthly Airline Quality Rating scores for 1996. Additional copies are available by contacting Wichita State University or the University of Nebraska at Omaha. The Airline Quality Rating (AQR) 1997 is a summary of a month-by-month quality ratings for the nine major domestic U.S. airlines operating during 1996. Using the Airline Quality Rating system and monthly performance data for each airline for the calendar year of 1996, individual and comparative ratings are reported. This research monograph contains a brief summary of the AQR methodology, detailed data and charts that track comparative quality for major domestic airlines across the 12 month period of 1996, and industry average results. Also comparative Airline Quality Rating data for 1991 through 1995 are included to provide a longer term view of quality in the industry.

  11. A Correlational Study of How Airline Customer Service and Consumer Perception of Airline Customer Service Affect the Air Rage Phenomenon

    Science.gov (United States)

    Hunter, Joyce A.

    2007-01-01

    Between 1995 and 2000, customer service declined throughout the airline industry, as reported in February 2001 by the U.S. Department of Transportation (2001). One of the biggest problems today within the airline industry is the constant complaining from customers regarding the deterioraton of service (McCollough, Berry, & Yadav, 2000). Since 1995, unfortunately no airline has been immune from service deterioration, as reported by the Airline Quality Rating, an annual report by two airline industry experts who analyzed Department of Transportation statistics (Harrison & Kleinsasser, 1999). The airline' refusal to recognize the issue of customer service has perpetuated an environment that has become dangerous and detrimental to the traveling public as well as to airline employees, which in turn has fueled a new phenomenon, now referred to as "air rage".

  12. Network Topology of the Austrian Airline Flights

    CERN Document Server

    Han, D D; Qian, J H

    2007-01-01

    We analyze the directed, weighted and evolutionary Austrian airline flight network. It is shown that such a specific airline flight network displays features of small-world networks, namely large clustering coefficient and small average shortest-path length. We study the detailed flight information both in a week and on a whole. In both cases, the degree distributions reveal power law with exponent value of 2 $\\sim$ 3 for the small degree branch and a flat tail for the large degree branch. Similarly, the flight weight distributions have power-law for the small weight branch. The degree-degree correlation analysis shows the network has disassortative behavior, i.e. the large airports are likely to link to smaller airports.

  13. Enhancing Safety at Airline Operations Control Centre

    Directory of Open Access Journals (Sweden)

    Lukáš Řasa

    2015-04-01

    Full Text Available In recent years a new term of Safety Management System (SMS has been introduced into aviation legislation. This system is being adopted by airline operators. One of the groundbased actors of everyday operations is Operations Control Centre (OCC. The goal of this article has been to identify and assess risks and dangers which occur at OCC and create a template for OCC implementation into SMS.

  14. UNDERSTANDING CUSTOMERS' EVALUATIONS THROUGH MINING AIRLINE REVIEWS

    Directory of Open Access Journals (Sweden)

    Ibrahim Yakut

    2015-11-01

    Full Text Available Data mining can be evaluated as a strategic tool to determine the customer profiles in order to learn customer expectations and requirements. Airline customers have different characteristics and if passenger reviews about their trip experiences are correctly analyzed, companies can increase customer satisfaction by improving provided services. In this study, we investigate customer review data for in-flight services of airline companies and draw customer models with respect to such data. In this sense, we apply two approaches as feature-based and clustering-based modelling. In feature-based modelling, customers are grouped into categories based on features such as cabin flown types, experienced airline companies. In clustering-based modelling, customers are first clustered via k-means clustering and then modeled. We apply multivariate regression analysis to model customer groups in both cases. During this, we try to understand how customers evaluate the given services and what dominant characteristics of in-flight services can be from the customer viewpoint.

  15. Screening for influenza infection in international airline travelers.

    Science.gov (United States)

    Duncan, Alasdair R; Priest, Patricia C; Jennings, Lance C; Brunton, Cheryl R; Baker, Michael G

    2009-10-01

    We sought the collaboration of an international airline and border control agencies to study the feasibility of entry screening to identify airline travelers at increased risk of influenza infection. Although extensive and lengthy negotiations were required, we successfully developed a multisector collaboration and demonstrated the logistical feasibility of our screening protocol. We also determined the staffing levels required for a larger study to estimate the prevalence of influenza in international airline travelers.

  16. Airline business continuity and IT disaster recovery sites.

    Science.gov (United States)

    Haji, Jassim

    2016-01-01

    Business continuity is defined as the capability of the organisation to continue delivery of products or services at acceptable predefined levels following a disruptive incident. Business continuity is fast evolving to become a critical and strategic decision for any organisation. Transportation in general, and airlines in particular, is a unique sector with a specialised set of requirements, challenges and opportunities. Business continuity in the airline sector is a concept that is generally overlooked by the airline managements. This paper reviews different risks related to airline processes and will also propose solutions to these risks based on experiences and good industry practices.

  17. An Economic Model of U.S. Airline Operating Expenses

    Science.gov (United States)

    Harris, Franklin D.

    2005-01-01

    This report presents a new economic model of operating expenses for 67 airlines. The model is based on data that the airlines reported to the United States Department of Transportation in 1999. The model incorporates expense-estimating equations that capture direct and indirect expenses of both passenger and cargo airlines. The variables and business factors included in the equations are detailed enough to calculate expenses at the flight equipment reporting level. Total operating expenses for a given airline are then obtained by summation over all aircraft operated by the airline. The model's accuracy is demonstrated by correlation with the DOT Form 41 data from which it was derived. Passenger airlines are more accurately modeled than cargo airlines. An appendix presents a concise summary of the expense estimating equations with explanatory notes. The equations include many operational and aircraft variables, which accommodate any changes that airline and aircraft manufacturers might make to lower expenses in the future. In 1999, total operating expenses of the 67 airlines included in this study amounted to slightly over $100.5 billion. The economic model reported herein estimates $109.3 billion.

  18. Identifying Strategic Factors of the Implantation CSR in the Airline Industry: The Case of Asia-Pacific Airlines

    Directory of Open Access Journals (Sweden)

    Dong-Shang Chang

    2015-06-01

    Full Text Available Sustainable development has always been the objective of many fields, including the tourism and transportation sector. However, a major part of this sector, the airline industry, deals with many negative impacts, such as air pollution, noise, CO2 emission, and labor practice. Corporate social responsibility (CSR is a strategic business activity that can enhance the sustainability of the airline industry. The results of the Dow Jones Sustainability Indices (DJSI reveal that airlines of Western countries exhibit a more remarkable CSR performance than Asia-Pacific airlines, suggesting that the CSR programs of Asia-Pacific airlines need improvement. By constructing an evaluation hierarchy and applying the decision-making trial and evaluation laboratory (DEMATEL method, this study found that the key strategic factors in the airline industry’s implementation of CSR include corporate governance, risk and crisis management, brand management, and product responsibility (safety.

  19. An Analysis of Airline Costs. Lecture Notes for MIT Courses. 16.73 Airline Management and Marketing

    Science.gov (United States)

    Simpson, R. W.

    1972-01-01

    The cost analyst must understand the operations of the airline and how the activities of the airline are measured, as well as how the costs are incurred and recorded. The data source is usually a cost accounting process. This provides data on the cumulated expenses in various categories over a time period like a quarter, or year, and must be correlated by the analyst with cumulated measures of airline activity which seem to be causing this expense.

  20. 77 FR 33808 - Agency Information Collection; Activity Under OMB Review: Airline Service Quality Performance...

    Science.gov (United States)

    2012-06-07

    ...: Airline Service Quality Performance--Part 234 AGENCY: Research & Innovative Technology Administration... Desk Officer. SUPPLEMENTARY INFORMATION: OMB Approval No. 2138-0041 Title: Airline Service...

  1. The Russian airline industry: contestable market or…?

    Directory of Open Access Journals (Sweden)

    Nadezda Kislyak

    2009-10-01

    Full Text Available The authors, based on the complete survey of Russian airlines that was conducted in winter of 2006-2007, analyze essential entry-barriers in the industry, and econometrically estimate efficiency of methods for overcoming entry-barriers in the Russian PAI. They find that there are significant technological and behavioral entrybarriers in the industry. The paper doubts that this industry is contestable in contemporary Russia, although it is typically contestable in Europe and the USA. Econometric estimation of entry-barriers points that administrative barriers are the most significant restrictions of competition.

  2. Airline Sued for Sex Discrimination Over Viagra

    Institute of Scientific and Technical Information of China (English)

    姚近宝

    2002-01-01

    世界最大的航空公司(American Airlines)将不得不“对簿公堂”,因为,该公司的男性雇员可以免费享用“伟哥”,而女性雇员却不能相应的birth control pills,pap smears(注:关于pap smears的释义请见本期的“难句相与析”栏目)or infertility treatment!一位女性雇员奋起控告该公司。

  3. Private Airlines to Appear in Civil Aviation Market

    Institute of Scientific and Technical Information of China (English)

    2004-01-01

    Exposed by North China Aviation Bureau, Dazhong and Aokai, two airlines based on private capitals, have handed in their establishment applications to the North China Aviation Bureau, along with the reports on feasibility study.At present, they have passed the preliminary examination of the Bureau and are waiting for the reply from CAAC. Private airlines with low operation costs are expected

  4. 76 FR 41726 - Reporting Ancillary Airline Passenger Revenues

    Science.gov (United States)

    2011-07-15

    ... detailed manner regarding airline imposed fees from those air carriers meeting the definition of a large certificated air carrier. Many air carriers have adopted a la carte pricing with separate fees for such things... pricing more transparent to consumers and airline analysts. This action is in response to a...

  5. Brief Analysis of E-business in China Southern Airlines

    Institute of Scientific and Technical Information of China (English)

    刘航; 崔涛; 焦斌

    2007-01-01

    The rapid growth of internet is causing another industrial revolution. Developing E-business is necessary for Chinese airlines to keep their competitive advantages. It is quite urgent for China Southern Airlines to enlarge and improve its E-business strategies so that it can consolidate its leading position in this market segment.

  6. 15 CFR 806.9 - Airlines and ship operators.

    Science.gov (United States)

    2010-01-01

    ... 15 Commerce and Foreign Trade 3 2010-01-01 2010-01-01 false Airlines and ship operators. 806.9 Section 806.9 Commerce and Foreign Trade Regulations Relating to Commerce and Foreign Trade (Continued) BUREAU OF ECONOMIC ANALYSIS, DEPARTMENT OF COMMERCE DIRECT INVESTMENT SURVEYS § 806.9 Airlines and...

  7. Identifying airline cost economies: An econometric analysis of the factors affecting aircraft opeerating costs

    NARCIS (Netherlands)

    J. Zuidberg

    2014-01-01

    This paper provides the results of an econometric analysis of the influences of airline characteristics on the average operating costs per aircraft movement. The analysis combines a comprehensive selection of airline-output variables, airline-fleet variables, and airline-market variables. The result

  8. European airlines enter the biofuels market. Business Project Report

    Energy Technology Data Exchange (ETDEWEB)

    Van den Heuvel, E.

    2011-06-15

    Biofuels might offer opportunities for achieving improved balance of power to the European airlines in their market environment. The aviation sector in Europe is a high competitive market. It faces high rivalry and increasing fuel costs due to rising oil prices. Moreover, from 2012 the sector will be subject to stringent rules with respect to maximum allowed carbon emissions. Investigating the competitive forces in the aviation sector and executing a strategic group analysis maps the competitors and the major players in the supply chain and the options they have for using alternative fuels for low carbon performance. Both the market and non-market strategies of several European airlines have been studied. It appears that airlines are aiming at first mover advantage by moving upstream in the biofuel value chain. They search for collaboration with other stakeholders to change government regulation to their benefit and influence public opinion and research agendas. Airlines are late entrants in the biofuels market. This research has shown that biofuels can improve the market power balance for European airlines. Biofuels are key to improve the carbon performance of airlines. However, this implies that airlines take position at the resource side of the value chain for biojetfuels. This has the advantage of controlling the security of supply and managing biofuels production complying to ruling sustainability criteria.

  9. Strategic management of a family-owned airline

    DEFF Research Database (Denmark)

    Boyd, Britta; Hollensen, Svend

    2012-01-01

    The concept of absorptive capacity (ACAP) observing a firm’s ability to value, assimilate and utilize new external knowledge is applied in this paper. This case study analysis focuses on strategic management processes and competitiveness of the Cimber Sterling airline. The aim is to discover...... the potential and realized capacity in the strategic management of airlines was revealed as a source of strategic competitiveness. The ACAP was improved especially through the stakeholders’ experience, strategic flexibility, networking capabilities and customer orientation, leading to competitive advantage...... realization in the low-cost airline market....

  10. Air Travel and TB: an airline perspective.

    Science.gov (United States)

    Dowdall, Nigel P; Evans, Anthony D; Thibeault, Claude

    2010-03-01

    The commercial airline industry in the 21st century is a global business, able to transport large numbers of people to almost any part of the world within a few hours. There has long been concern in public health circles about the potential for transmission of communicable diseases, such as TB, on board aircraft. The recent threats from novel and emerging infectious diseases including SARS and pandemic flu has facilitated unprecedented levels of cooperation between international industry representatives, regulators and public health authorities in addressing the issues of air travel and communicable disease. This paper reviews the regulatory environment, ways in which the risks are mitigated through aspects of aircraft design, opportunities for prevention by identifying individuals who may be suffering from a communicable disease prior to flight and the approach used in managing suspected cases of communicable disease on board aircraft.

  11. Cancer incidence among Nordic airline cabin crew.

    Science.gov (United States)

    Pukkala, Eero; Helminen, Mika; Haldorsen, Tor; Hammar, Niklas; Kojo, Katja; Linnersjö, Anette; Rafnsson, Vilhjálmur; Tulinius, Hrafn; Tveten, Ulf; Auvinen, Anssi

    2012-12-15

    Airline cabin crew are occupationally exposed to cosmic radiation and jet lag with potential disruption of circadian rhythms. This study assesses the influence of work-related factors in cancer incidence of cabin crew members. A cohort of 8,507 female and 1,559 male airline cabin attendants from Finland, Iceland, Norway and Sweden was followed for cancer incidence for a mean follow-up time of 23.6 years through the national cancer registries. Standardized incidence ratios (SIRs) were defined as ratios of observed and expected numbers of cases. A case-control study nested in the cohort (excluding Norway) was conducted to assess the relation between the estimated cumulative cosmic radiation dose and cumulative number of flights crossing six time zones (indicator of circadian disruption) and cancer risk. Analysis of breast cancer was adjusted for parity and age at first live birth. Among female cabin crew, a significantly increased incidence was observed for breast cancer [SIR 1.50, 95% confidence interval (95% CI) 1.32-1.69], leukemia (1.89, 95% CI 1.03-3.17) and skin melanoma (1.85, 95% CI 1.41-2.38). Among men, significant excesses in skin melanoma (3.00, 95% CI 1.78-4.74), nonmelanoma skin cancer (2.47, 95% CI 1.18-4.53), Kaposi sarcoma (86.0, 95% CI 41.2-158) and alcohol-related cancers (combined SIR 3.12, 95% CI 1.95-4.72) were found. This large study with complete follow-up and comprehensive cancer incidence data shows an increased incidence of several cancers, but according to the case-control analysis, excesses appear not to be related to the cosmic radiation or circadian disruptions from crossing multiple time zones.

  12. 76 FR 23109 - Enhancing Airline Passenger Protections

    Science.gov (United States)

    2011-04-25

    ... in this pilot project to discover the best ways to use Web 2.0 and social networking technologies to... negative an impact on international passengers as they were already planning on spending a...

  13. Determinants of Intention to Purchase Online Airline Ticket

    Directory of Open Access Journals (Sweden)

    alireza Hadadian

    2014-07-01

    Full Text Available Nowadays development of information technology has caused online shopping continues to gain more acceptance by travelers that make airlines be care about factors affecting online ticket purchasing. Therefore, in this paper is an attempt to analyze intention to online airline ticket purchasing model according to trust, subjective norms, perceived risk, satisfaction and ease of use. The statistical population includes departure passengers of Mashhad international airport in domestic flights of September 2013 and sample size calculated for 215 passengers. Data collected by questionnaire that has appropriate validity and reliability. In addition, it is use structural equation model (SEM and Lisrel8.8 Software to analyze hypothesis. The results show higher satisfaction and trust leads to more intention to online airline ticket purchasing. Moreover, perceived risk and ease of use have indirect effect on intention to online purchasing by trust and satisfaction and it is not support significant relationship between subjective norms and intention to online airline ticket purchasing.

  14. THE MAIN COST-RELATED FACTORS IN AIRLINES MANAGEMENT

    Directory of Open Access Journals (Sweden)

    Olesya Suntsova

    2016-03-01

    Full Text Available This paper analyzes the main factors that affect the strategies to reduce airlines costs. These costs factors were presented to experts from the airline industry through two rounds of questionnaires in sense tobe weighed. It was applied a method based on the structure of the AHP (Analytic Hierarchy Process and the results show that the main important factors for a cost-related airlines strategy are, in importance: routestructure and mesh; type and characteristics of the aircraft; cost of labor and management quality. This hierarchycan help the decision maker when facing the need of defining priorities in reduction costs. past decades despitethe increase in air transportation and significant decrease in average operation costs, it is observed that airlineshave low profitability. The liberalization of the markets and increase opportunities for competition diminishesprices, even when airlines face increasing costs. Considering that advantage in costs is an important strategy forcarriers to remain in the market, this paper analyzes the main factors that affect the strategies to reduce airlinescosts. These costs factors were presented to experts from the airline industry through two rounds ofquestionnaires in sense to be weighed. It was applied a method based on the structure of the AHP (AnalyticHierarchy Process and the results show that the main important factors for a cost-related airlines strategy are, inorder of importance: route structure and mesh; type and characteristics ofthe aircraft; cost of labor andmanagement quality. This hierarchy can help the decision maker when facing the need of defining priorities inreduction costs.

  15. Radiation exposure of German aircraft crews under the impact of solar cycle 23 and airline business factors.

    Science.gov (United States)

    Frasch, Gerhard; Kammerer, Lothar; Karofsky, Ralf; Schlosser, Andrea; Stegemann, Ralf

    2014-12-01

    The exposure of German aircraft crews to cosmic radiation varies both with solar activity and operational factors of airline business. Data come from the German central dose registry and cover monthly exposures of up to 37,000 German aircraft crewmembers that were under official monitoring. During the years 2004 to 2009 of solar cycle 23 (i.e., in the decreasing phase of solar activity), the annual doses of German aircraft crews increased by an average of 20%. Decreasing solar activity allows more galactic radiation to reach the atmosphere, increasing high-altitude doses. The rise results mainly from the less effective protection from the solar wind but also from airline business factors. Both cockpit and cabin personnel differ in age-dependent professional and social status. This status determines substantially the annual effective dose: younger cabin personnel and the elder pilots generally receive higher annual doses than their counterparts. They also receive larger increases in their annual dose when the solar activity decreases. The doses under this combined influence of solar activity and airline business factors result in a maximum of exposure for German aircrews for this solar cycle. With the increasing solar activity of the current solar cycle 24, the doses are expected to decrease again.

  16. The dental X-ray file of crew members in the Scandinavian Airlines System (SAS).

    Science.gov (United States)

    Keiser-Nielsen, S; Johanson, G; Solheim, T

    1981-11-01

    In 1977, the Scandinavian Airlines System (SAS) established a dental X-ray file of all crew members. Its aim was to have immediately available an adequate set of physical antemortem data useful for identification in case of a fatal crash. Recently, an investigation into the quality and suitability of this material was carried out. The radiographs of 100 Danish, 100 Norwegian, and 100 Swedish pilots were picked at random and evaluated for formal deficiences, technical deficiencies, treatment pattern as useful for identification purposes, and the presence of pathology. The major results of the investigation were that a number of formal and technical deficiencies were disclosed, that the treatment pattern would seem adequate for identification purposes, and that a number of pathological findings were made, several of which had to be considered possible safety risks in the form of barodontalgia.

  17. Robustness of airline alliance route networks

    Science.gov (United States)

    Lordan, Oriol; Sallan, Jose M.; Simo, Pep; Gonzalez-Prieto, David

    2015-05-01

    The aim of this study is to analyze the robustness of the three major airline alliances' (i.e., Star Alliance, oneworld and SkyTeam) route networks. Firstly, the normalization of a multi-scale measure of vulnerability is proposed in order to perform the analysis in networks with different sizes, i.e., number of nodes. An alternative node selection criterion is also proposed in order to study robustness and vulnerability of such complex networks, based on network efficiency. And lastly, a new procedure - the inverted adaptive strategy - is presented to sort the nodes in order to anticipate network breakdown. Finally, the robustness of the three alliance networks are analyzed with (1) a normalized multi-scale measure of vulnerability, (2) an adaptive strategy based on four different criteria and (3) an inverted adaptive strategy based on the efficiency criterion. The results show that Star Alliance has the most resilient route network, followed by SkyTeam and then oneworld. It was also shown that the inverted adaptive strategy based on the efficiency criterion - inverted efficiency - shows a great success in quickly breaking networks similar to that found with betweenness criterion but with even better results.

  18. Perception Mapping of Travelers: Case of Six Indian Domestic Airlines

    Directory of Open Access Journals (Sweden)

    Shobhit Agarwal

    2010-01-01

    Full Text Available Problem statement: A comparison of customer satisfaction based on service quality as perceived by air travelers was done among six domestic airlines. Literature review suggested that flying experience has three stages: Pre-flight, in-flight and post-flight and a set of six variables can be used to measure satisfaction. These variables are: Ease of bookings through the website/call center; Hassle free check in/efficient ticketing staff/regular announcements during flight delays at airport; on time performance of flights; in flight experience; baggage handling and value for money. Approach: A questionnaire was designed with above set of variables and responses of 150 fliers of six domestic airlines viz., GoAir, Kingfisher, Jet Airways, Indigo, SpiceJet and Air India (Domestic was recorded on a five point Likert scale. About 150 respondents were interviewed from different places in NCR: Delhi, Gurgaon, Noida, Greater Noida and Faridabad. A convenient sampling method was followed. Perceptions of only those travelers were captured who had actually undergone the experience of travelling by an airline. The range for the number of respondents was between 103 (for GoAir and 133 (for Jet Air. Results: Using one way ANOVA, it was checked whether travelers perceive any significant difference between six airlines for each of the above six identified variables. With Tukey-Kramer test the airlines which are significantly different from the rest were identified. Perceptual maps with combination of up to two variables (attributes were drawn to infer about the positioning of six different airlines. Conclusion: This study will help marketers of domestic airlines and designers of flight service offerings to enhance the satisfaction level of air travelers.

  19. 41 CFR 301-10.117 - May I keep compensation an airline gives me for voluntarily vacating my seat on my scheduled...

    Science.gov (United States)

    2010-07-01

    ... an airline gives me for voluntarily vacating my seat on my scheduled airline flight when the airline... compensation an airline gives me for voluntarily vacating my seat on my scheduled airline flight when the airline asks for volunteers? Yes: (a) If voluntarily vacating your seat will not interfere with...

  20. PEMODELAN DAN PENYELESAIAN PERMASALAHAN PENJADWALAN PILOT DENGAN METODE EKSAK DEKOMPOSISI

    Directory of Open Access Journals (Sweden)

    Nurhadi Siswanto

    2007-01-01

    Full Text Available Crew scheduling is one of most important operational problems in airline industries. Crew scheduling Problem consists of two steps that is "Crew Pairing" and "Crew Rostering". The research focusses on building Boeing 737-200's monthly pilot rostering of PT. X Airlines based on given pilot pairings. There are some vertical and horizontal regulations must be fulfilled in so that the problem becomes very complex and cannot be solved using a pure exact method in reasonable computational time. Accordingly, we propose a decomposition exact method to solve the problem. Our model was run using LINGO Optimization software. Experiment results showed that our schedules are outperform than the existing schedules of the airline for the case of May 2006. Abstract in Bahasa Indonesia : Penjadwalan kru pada suatu maskapai penerbangan merupakan salah satu permasalahan operasional yang terpenting. Penjadwalan kru terdiri dari dua tahapan yaitu tahap pengelompokkan kru dan penugasan kru. Penelitian ini memfokuskan pada pembuatan jadwal penugasan pilot pesawat Boeing 737-200 pada maskapai penerbangan PT. X Airlines yang ber-home base di Surabaya selama satu bulan, berdasar pada hasil pengelompokkan pilot yang telah ditentukan sebelumnya. Terdapat sejumlah peraturan horizontal dan vertikal yang harus dipenuhi membuatnya menjadi permasalahan kombinatorial yang sangat kompleks, sehingga tidak dapat diselesaikan dengan menggunakan metode eksak murni dalam waktu yang wajar. Untuk itu digunakan metode eksak dekomposisi. Model tersebut diterjemahkan menggunakan perangkat lunak optimisasi LINGO. Hasil eksperimen menunjukkan bahwa jadwal penugasan pilot yang dibuat dengan metode ini lebih baik daripada jadwal milik perusahaan untuk kasus pada bulan Mei 2006. Kata kunci: penjadwalan pilot, pengelompokkan pilot, aturan horizontal dan vertikal, metode eksak dekomposisi

  1. Assessing the Structure of Non-Routine Decision Processes in Airline Operations Control

    NARCIS (Netherlands)

    Richters, Floor; Schraagen, Jan Maarten; Heerkens, Hans

    2015-01-01

    Unfamiliar severe disruptions challenge airline operations control professionals most, as their expertise is stretched to its limits. This study has elicited the structure of airline operations control professionals’ decision process during unfamiliar disruptions by mapping three macrocognitive acti

  2. Assessing the structure of non-routine decision processes in Airline Operations Control

    NARCIS (Netherlands)

    Richters, F.; Schraagen, J.M.C.; Heerkens, H.

    2015-01-01

    Unfamiliar severe disruptions challenge Airline Operations Control professionals most, as their expertise is stretched to its limits. This study has elicited the structure of Airline Operations Control professionals’ decision process during unfamiliar disruptions by mapping three macrocognitive acti

  3. 75 FR 41920 - Agency Information Collection; Activity Under OMB Review; Airline Service Quality Performance...

    Science.gov (United States)

    2010-07-19

    ...; Airline Service Quality Performance--Part 234 AGENCY: Research & Innovative Technology Administration... INFORMATION: OMB Approval No. 2138-0041 Title: Airline Service Quality Performance--Part 234. Form No.:...

  4. Attribute Perception Mapping Services Domestic Airlines Using Correspondence Analysis (59-67

    Directory of Open Access Journals (Sweden)

    Reni Heviandri Riandarini

    2016-06-01

    Full Text Available Positioning analysis provides a better understanding of the position based on the perception of passenger flights to service these attributes attached to each airline. This study aims to perform positioning of the domestic airline services based attributes, which characterize the airline based on the perception of consumers. Correspondence Analysis (CA is used to determine the positioning of the six commercial airlines in Indonesia. The results of correspondence analysis showed that the airline Garuda, Lion Air, Citilink and Air Asia already has its own characteristics inherent in the minds of consumers, while the two other airlines, namely Batik Air and Sriwijaya Air has not had a special identifier.Keywords: Positioning, Correspondence Analysis, Full Service Airline (FSA, Low Fare Airline (LFA

  5. 75 FR 11075 - Enhancing Airline Passenger Protections: Response to Requests To Extend Compliance Date

    Science.gov (United States)

    2010-03-10

    ... Office of the Secretary 14 CFR Part 234 RIN No. 2105-AE00 Enhancing Airline Passenger Protections... rule entitled ``Enhancing Airline Passenger Protections,'' published December 30, 2009, and effective April 29, 2010, that requires airlines to publish flight delay information on their Web sites....

  6. 78 FR 6067 - BE-37: Survey of U.S. Airline Operators' Foreign Revenues and Expenses

    Science.gov (United States)

    2013-01-29

    ... Bureau of Economic Analysis XRIN 0691-XC006 BE-37: Survey of U.S. Airline Operators' Foreign Revenues and... public that it is conducting a mandatory survey titled Survey of U.S. Airline Operators' Foreign Revenues... survey is intended to collect information on U.S. airline operators' foreign revenues and expenses....

  7. 19 CFR 122.135 - When airline has in-bond liquor storeroom.

    Science.gov (United States)

    2010-04-01

    ... 19 Customs Duties 1 2010-04-01 2010-04-01 false When airline has in-bond liquor storeroom. 122.135...; DEPARTMENT OF THE TREASURY AIR COMMERCE REGULATIONS Aircraft Liquor Kits § 122.135 When airline has in-bond... airline involved has an authorized in-bond liquor storeroom may be removed and restocked in the...

  8. 19 CFR 122.134 - When airline does not have in-bond liquor storeroom.

    Science.gov (United States)

    2010-04-01

    ... 19 Customs Duties 1 2010-04-01 2010-04-01 false When airline does not have in-bond liquor... SECURITY; DEPARTMENT OF THE TREASURY AIR COMMERCE REGULATIONS Aircraft Liquor Kits § 122.134 When airline... where the airline involved does not have an authorized in-bond liquor storeroom. When this occurs,...

  9. 76 FR 45181 - Enhancing Airline Passenger Protections: Limited Delay of Effective Date for Certain Provisions

    Science.gov (United States)

    2011-07-28

    ... Office of the Secretary 14 CFR Parts 244, 250, 253, 259 and 399 RIN No. 2105-AD92 Enhancing Airline... certain requirements adopted in an April 25, 2011 final rule on enhancing airline passenger protections... boarding compensation airlines must pay to passengers bumped from flights, and the requirement to...

  10. 41 CFR 301-10.122 - What class of airline accommodations must I use?

    Science.gov (United States)

    2010-07-01

    ... 41 Public Contracts and Property Management 4 2010-07-01 2010-07-01 false What class of airline accommodations must I use? 301-10.122 Section 301-10.122 Public Contracts and Property Management Federal Travel... Common Carrier Transportation Airline Accommodations § 301-10.122 What class of airline...

  11. 22 CFR 102.9 - Arranging for entry and travel of investigating and airline representatives.

    Science.gov (United States)

    2010-04-01

    ... and airline representatives. 102.9 Section 102.9 Foreign Relations DEPARTMENT OF STATE ECONOMIC AND... travel of investigating and airline representatives. Representatives of the Civil Aeronautics Board, the Civil Aeronautics Administration and the United States airline involved may not have the...

  12. 75 FR 17050 - Enhancing Airline Passenger Protections: Extension of Compliance Date for Posting of Flight Delay...

    Science.gov (United States)

    2010-04-05

    ... Office of the Secretary 14 CFR Part 234 RIN No. 2105-AE00 Enhancing Airline Passenger Protections... date of the provision in its final rule entitled ``Enhancing Airline Passenger Protections'' that requires airlines to publish flight delay information on their Web sites. This extension is in response...

  13. Network bipartivity and the transportation efficiency of European passenger airlines

    Science.gov (United States)

    Estrada, Ernesto; Gómez-Gardeñes, Jesús

    2016-06-01

    The analysis of the structural organization of the interaction network of a complex system is central to understand its functioning. Here, we focus on the analysis of the bipartivity of graphs. We first introduce a mathematical approach to quantify bipartivity and show its implementation in general and random graphs. Then, we tackle the analysis of the transportation networks of European airlines from the point of view of their bipartivity and observe significant differences between traditional and low cost carriers. Bipartivity shows also that alliances and major mergers of traditional airlines provide a way to reduce bipartivity which, in its turn, is closely related to an increase of the transportation efficiency.

  14. Model for the growth of the world airline network

    Science.gov (United States)

    Verma, T.; Araújo, N. A. M.; Nagler, J.; Andrade, J. S.; Herrmann, H. J.

    2016-06-01

    We propose a probabilistic growth model for transport networks which employs a balance between popularity of nodes and the physical distance between nodes. By comparing the degree of each node in the model network and the World Airline Network (WAN), we observe that the difference between the two is minimized for α≈2. Interestingly, this is the value obtained for the node-node correlation function in the WAN. This suggests that our model explains quite well the growth of airline networks.

  15. Risk Analysis for Unintentional Slide Deployment During Airline Operations.

    Science.gov (United States)

    Ayra, Eduardo S; Insua, David Ríos; Castellanos, María Eugenia; Larbi, Lydia

    2015-09-01

    We present a risk analysis undertaken to mitigate problems in relation to the unintended deployment of slides under normal operations within a commercial airline. This type of incident entails relevant costs for the airline industry. After assessing the likelihood and severity of its consequences, we conclude that such risks need to be managed. We then evaluate the effectiveness of various countermeasures, describing and justifying the chosen ones. We also discuss several issues faced when implementing and communicating the proposed measures, thus fully illustrating the risk analysis process.

  16. Strategic Management of a Family-Owned Airline

    DEFF Research Database (Denmark)

    Boyd, Britta; Hollensen, Svend

    2011-01-01

    in resources and capabilities leading to competitive advantages within the aviation industry. From a competence and ACAP perspective family and non-family airlines are analysed by interviewing the owners, managers and selected employees of the businesses. The analysis shows how Cimber Sterling Group A....../S as a Danish family business copes with increasing competition and critical situations, such as the volcanic ash cloud and financial crisis.......The concept of absorptive capacity (ACAP) observing a firm’s ability to value, assimilate and utilize new external knowledge is applied in this paper. This comparative study focuses on strategic management processes and competitiveness of different airlines. The aim is to discover differences...

  17. Using Simulations to Investigate Decision Making in Airline Operations

    Science.gov (United States)

    Bruce, Peter J.; Gray, Judy H.

    2003-01-01

    This paper examines a range of methods to collect data for the investigation of decision-making in airline Operations Control Centres (OCCs). A study was conducted of 52 controllers in five OCCs of both domestic and international airlines in the Asia-Pacific region. A range of methods was used including: surveys, interviews, observations, simulations, and think-aloud protocol. The paper compares and evaluates the suitability of these techniques for gathering data and provides recommendations on the application of simulations. Keywords Data Collection, Decision-Making, Research Methods, Simulation, Think-Aloud Protocol.

  18. Semantic Theme Analysis of Pilot Incident Reports

    Science.gov (United States)

    Thirumalainambi, Rajkumar

    2009-01-01

    Pilots report accidents or incidents during take-off, on flight and landing to airline authorities and Federal aviation authority as well. The description of pilot reports for an incident contains technical terms related to Flight instruments and operations. Normal text mining approaches collect keywords from text documents and relate them among documents that are stored in database. Present approach will extract specific theme analysis of incident reports and semantically relate hierarchy of terms assigning weights of themes. Once the theme extraction has been performed for a given document, a unique key can be assigned to that document to cross linking the documents. Semantic linking will be used to categorize the documents based on specific rules that can help an end-user to analyze certain types of accidents. This presentation outlines the architecture of text mining for pilot incident reports for autonomous categorization of pilot incident reports using semantic theme analysis.

  19. Disruption Management in the Airline Industry - Concepts, Models and Methods

    DEFF Research Database (Denmark)

    Clausen, Jens; Larsen, Allan; Larsen, Jesper

    2005-01-01

    The airline industry is notably one of the success stories with respect to the use of optimization based methods and tools in planning. Both in planning of the assignment of available aircraft to flights and in crew scheduling, these methods play a major role. Plans are usually made several month...

  20. Mitigation of airspace congestion impact on airline networks

    DEFF Research Database (Denmark)

    Vaaben, Bo Valdemar; Larsen, Jesper

    2015-01-01

    In recent years European airspace has become increasingly congested and airlines can now observe that en-route capacity constraints are the fastest growing source of flight delays. In 2010 this source of delay accounted for 19% of all flight delays in Europe and has been increasing with an average...

  1. Using the Electronics Development Advantage in Creating a Buzz for the Airline Passengers

    Directory of Open Access Journals (Sweden)

    Bogdan AVRAM

    2013-12-01

    Full Text Available More and more airlines are trying to show their customers their ability to understand their needs, the market trends and the importance of technology in their lives. In response to the rapid development of the consumer electronics, the airline companies focus their attention on offering their customers the possibility to book a flight or check-in using a smartphone, spend time watching movies or be connected to the internet during the flight. Customers search for airlines who are more ”tech-geek” and opened to new technologies, which allows them to rate the airline companies through apps or connect more often with the airline through social-media. Technology has become an important part in developing and marketing the airline services for a better quality, more customer-focused and for better flight experience which ultimately makes the difference when choosing to fly an airline company.

  2. Calculating load factors for the transatlantic airline market using supply and demand data: a note on the identification of gaps in the available airline statistics

    NARCIS (Netherlands)

    Devriendt, L.; Burghouwt, G.; Derudder, B.; de Wit, J.; Witlox, F.

    2009-01-01

    This paper takes a critical view of the verification of load factors for the direct transatlantic airline market by combining supply and demand-data. The supply-related data originate from the Official Airline Guide, a well-known data source that contains information on scheduled flights. The demand

  3. Manikin families representing obese airline passengers in the US.

    Science.gov (United States)

    Park, Hanjun; Park, Woojin; Kim, Yongkang

    2014-01-01

    Aircraft passenger spaces designed without proper anthropometric analyses can create serious problems for obese passengers, including: possible denial of boarding, excessive body pressures and contact stresses, postural fixity and related health hazards, and increased risks of emergency evacuation failure. In order to help address the obese passenger's accommodation issues, this study developed male and female manikin families that represent obese US airline passengers. Anthropometric data of obese individuals obtained from the CAESAR anthropometric database were analyzed through PCA-based factor analyses. For each gender, a 99% enclosure cuboid was constructed, and a small set of manikins was defined on the basis of each enclosure cuboid. Digital human models (articulated human figures) representing the manikins were created using a human CAD software program. The manikin families were utilized to develop design recommendations for selected aircraft seat dimensions. The manikin families presented in this study would greatly facilitate anthropometrically accommodating large airline passengers.

  4. Spreadsheet Simulation of Airline Reservation Policy Using Multimedia Software

    Directory of Open Access Journals (Sweden)

    Joel Lee Oberstone

    2010-02-01

    Full Text Available A hypothetical business simulation case study using a stand-alone spreadsheet is used to illuminate the rationale of airline overbooking. Because almost everyone has personally encountered the implications of being “bumped,” the selection of this particular case subject is motivated by the belief that half of the problem (or more of teaching a so-phisticated analytical method is in getting the stu-dent's attention. Airline overbooking, it seems, pre-sents such a case. In order for a student to “drill down” the spreadsheet skills, several multimedia tools, Wimba and Jing, are used to produce web hosted, mp4 video files of a library of short films illustrating each step of the spreadsheet operation.

  5. Twelve Years in the Life of Airline Websites

    Directory of Open Access Journals (Sweden)

    C. Michael Powell

    2016-04-01

    Full Text Available Perhaps no innovation in history has affected marketing management as pervasively as has the advent of e-commerce. This revolutionary new channel has required businesses to acquire an entirely new set of skills and approaches to promotion, pricing, and distribution. The necessity for e-commerce website operators to more deeply understand consumer behavior when engaged in e-commerce has become a central and crucial factor in website success or failure. As predicted nearly 20 years ago, travel bookings have moved almost entirely to the World Wide Web (WWW. For the past 12 years, data have been collected concerning traveler’s preferences, concerns, and perceptions of airline websites in particular. This research reviews and comments on the evolution of those sites and consumer perceptions of efficiency, ease of use, and usefulness. The results of this study are intended to guide airlines in their pursuit of customer satisfaction and increased profits.

  6. Model for the growth of the World Airline Network

    CERN Document Server

    Verma, T; Nagler, J; Andrade, J S; Herrmann, H J

    2016-01-01

    We propose a probabilistic growth model for transport networks which employs a balance between popularity of nodes and the physical distance between nodes. By comparing the degree of each node in the model network and the WAN, we observe that the difference between the two is minimized for $\\alpha\\approx 2$. Interestingly, this is the value obtained for the node-node correlation function in the WAN. This suggests that our model explains quite well the growth of airline networks.

  7. A Boolean Approach to Airline Business Model Innovation

    DEFF Research Database (Denmark)

    Hvass, Kristian Anders

    analyzes the business models of North America low-cost carriers from 2001 to 2010 using a Boolean minimization algorithm to identify which combinations of business model activities lead to operational profitability. The research aim is threefold: complement airline literature in the realm of business model...... innovation, introduce Boolean minimization methods to the field, and propose alternative business model activities to North American carriers striving for positive operating results....

  8. Determinants of Market Structure and the Airline Industry

    Science.gov (United States)

    Raduchel, W.

    1972-01-01

    The general economic determinants of market structure are outlined with special reference to the airline industry. Included are the following facets: absolute size of firms; distributions of firms by size; concentration; entry barriers; product and service differentiation; diversification; degrees of competition; vertical integration; market boundaries; and economies of scale. Also examined are the static and dynamic properties of market structure in terms of mergers, government policies, and economic growth conditions.

  9. Study of Combination Forecasting in Airline Traffic Turnover

    Institute of Scientific and Technical Information of China (English)

    LIU Jun; QIU Wan-hua; WEI Cun-ping

    2001-01-01

    The basic theory and method of the combination forecasting are introduced. Based on the actual data in an airline, the case study was presented. In the case study, two basic forecasting models are set up,which are the time-regression plus seasonal factor model and the logarithm additive Winters model. And two combination models are established with the basic models, which are the optimal combination model and the regressive combination model. The results of the study are guidable to the practice.

  10. Cockpit-cabin communication: II. Shall we tell the pilots?

    Science.gov (United States)

    Chute, R D; Wiener, E L

    1996-01-01

    In a previous article (Chute & Wiener, 1995), we explored the coordination between the "two cultures" in an airliner's crew: cockpit and cabin. In this article, we discuss a particular problem: the dilemma facing the cabin crew when they feel that they have safety-critical information and must decide whether to take it to the cockpit. We explore the reasons for the reluctance of the flight attendant to come forward with the information, such as self-doubt about the accuracy or importance of the information, fear of dismissal or rebuke by the pilots, and misunderstanding of the sterile cockpit rule. Insight into crew attitudes was based on our examination of accident and incident reports and data from questionnaires submitted by pilots and flight attendants at two airlines. The results show confusion and disagreement about what is permissible to take to the cockpit when it is sterile, as well as imbalances in authority and operational knowledge. Possible remedies are proposed.

  11. Strategy-Based Forecasting Model for Civil Airlines

    Institute of Scientific and Technical Information of China (English)

    梁剑; 左洪福

    2004-01-01

    Airlines usually pay more attention to maintenance cost for efficiency improvement and consumption reduction. However, airlines, especially the domestic airlines, can hardly predict the cost exactly due to the uncertainty and complexity until now. In practice, the cost is calculated by collecting and calculating the invoices afterwards. To settle the problem, a maintenance cost forecasting model is proposed in this paper. Maintenance activities are classified into scheduled maintenance and unscheduled maintenance. Scheduled maintenance is periodic, in which the required materials and man-power hours can be obtained properly in advance. Nevertheless, it is impossible to acquire the necessary information of unscheduled maintenance. According to the specific characteristics of each, Activity-Based Costing (ABC) and Cost Estimating Relationships (CERs) are introduced to attack the building of forecasting models, respectively. Then practical cases, the 3C check of MD-90 and the engine shop visit are adopted to verify the cost forecasting models proposed. The results show that the models not only can predict the actual maintenance cost successfully, but also are helpful to drawing up the maintenance program and managing the maintenance funds efficiently.

  12. Solving a manpower scheduling problem for airline catering using metaheuristics

    DEFF Research Database (Denmark)

    Ho, Sin C.; Leung, Janny M. Y.

    2010-01-01

    We study a manpower scheduling problem with job time-windows and job-skills compatibility constraints. This problem is motivated by airline catering operations, whereby airline meals and other supplies are delivered to aircrafts on the tarmac just before the flights take-off.  Jobs (flights) must...... be serviced within a given time-window by a team consisting of a driver and loader. Each driver/loader has the skills to service some, but not all, of the airline/aircraft/ configuration of the jobs. Given the jobs to be serviced and the roster of workers for each shift, the problem is to form teams...... and assign teams and start-times for the jobs, so as to service as many flights as possible. Only teams with the appropriate skills can be assigned to a flight. Workload balance among the teams is also a consideration. We present model formulations and investigate a tabu-search heuristic and a simulated...

  13. Application of Total Productivity Model within Croatia Airlines

    Directory of Open Access Journals (Sweden)

    Željko Radačić

    2005-09-01

    Full Text Available By defining and selecting adequate factors of the total productivitymodel and by assigning specific relevance of each factor,the initial preconditions for the analysis and monitoring ofthe model application efficiency within the Croatia Airlinesbusiness policy have been established. Since the majority of theanalyzed factors have realized a more intensive growth thanplanned, the business year 2004 can be assessed as the mostsuccessful one in the Croatia Airlines history. Consequently,the difference related to the productivity indicators of the Associationof European Airlines has been reduced, particularly theaircraft productivity with remnant of 5 to 10 percent, and theproductivity of the employees with a remnant of 15 to 20 percent,and the productivity of fuel expressed as quantity at AEAlevel, and expressed as value below that level. Finally, althoughthere is no expressed correlation between the quantitative productivityindicators and business profitability, the highest realizednet profit since the foundation of Croatia Airlines fullysupplements the solid level of the comparison indicators, confirmingits complete readiness and maturity to join the Star Alliance.

  14. PESTE Analysis of the Romanian National Passenger Airline

    Directory of Open Access Journals (Sweden)

    Pauna Dan

    2011-08-01

    Full Text Available A PESTE analysis is a view over the external environment of a company, business or an economical sector, and it plays an important part in the resource management and in a future decision making process. PESTE analysis places emphasis on the impact of each factor. At international level, different structures, from the governmental ones to well-known companies and not only, choose to analyze the important factors that disturb the good functioning of these entities. In the sector of passengers and freight air transport, the majority of airline operators have chosen to investigate the external environment in which they operate by using analytical methods. For instance, we can mention SWOT and PESTE analysis of the leading low-cost Air Asia, Malaysia's second carrier, that wishes to enter the Australian aviation market, PESTE analysis of Air Arabia - a new company in the Gulf that intends to corner the market of well-known companies such as Emirates Airlines, Gulf Air and Air China. Air Arabia, in order to implement TMQ (Total Management Qualities, has used a PESTE study. In this respect, the approach to monitor the external environment of Tarom national airline is essential in the world economic crisis and globalization activities in the passengers transport, under the conditions of deregulation of the airspace.

  15. How Do Airlines Perceive That Strategic Alliances Affect Their Individual Branding?

    Science.gov (United States)

    Kalligiannis, Konstantinos; Iatrou, Kostas; Mason, Keith

    2006-01-01

    Much research has been carried out to evaluate the impact of strategic alliance membership on the performance of airlines. However it would be of interest to identify how airlines perceive this impact in terms of branding by each of the three global alliance groupings. It is the purpose of this paper to gather the opinion of airlines, belonging to the three strategic alliance groups, on the impact that the strategic alliance brands have had on their individual brands and how do they perceive that this impact will change in the future. To achieve this, a comprehensive survey of the alliance management and marketing departments of airlines participating in the three global strategic alliances was required. The results from this survey give an indication whether the strategic airline alliances, which are often referred to as marketing agreements, enhance, damage or have no impact on the individual airline brands.

  16. Evaluation of the Ukraine international airlines (UIA competitiveness on the air carriage market

    Directory of Open Access Journals (Sweden)

    Tamara Oleshko

    2015-05-01

    Full Text Available The issue of Ukrainian air transport system adaptation to the business practices of European and world market has been urgent for the last twenty years. One of the main obstacles in this process is domestic airlines and airports low competitiveness. Key factors in achieving the competitive advantages by the air carriers are not only service cost but service quality, business processes and management system organization as well. Nowadays, most airlines management teams are conscious of the quality factor importance in the competition on both domestic and international markets. The airlines competitiveness on the air transport market has been evaluated in the article. The airlines competitive recovery strategies have been determined according to the specific development of the air carrier “MAU” on the air transport operations market. The ways of further development of domestic airlines and the airline competitiveness management strategy have been proposed.

  17. Using the Electronics Development Advantage in Creating a Buzz for the Airline Passengers

    OpenAIRE

    Bogdan AVRAM

    2013-01-01

    More and more airlines are trying to show their customers their ability to understand their needs, the market trends and the importance of technology in their lives. In response to the rapid development of the consumer electronics, the airline companies focus their attention on offering their customers the possibility to book a flight or check-in using a smartphone, spend time watching movies or be connected to the internet during the flight. Customers search for airlines who are more ”tech-...

  18. Building customer relationships as retention strategy in the South African domestic passenger airline industry

    Directory of Open Access Journals (Sweden)

    Pierre Mostert

    2010-12-01

    Full Text Available Organisations are increasingly focusing on building long-term relationships with customers, thereby increasing their probability for success by offering customers higher levels of satisfaction, increasing customer loyalty, and ultimately retaining customers. Airlines in particular can benefit from retaining customers as the airline industry is characterised by fierce competition and many airlines are finding it difficult to survive against the backdrop of enormous challenges in the past decade, including the significant decline in demand for air travel together with rising costs and the worldwide economic downturn. This study investigates the effect which a strategy by airlines of building relationships with customers has on customer satisfaction, loyalty, and ultimately customer retention. The effect of service failures on customers' relationships with airlines are also considered as a negative experience could results in customers defecting to competitors. A questionnaire, comprising six sections, was specifically compiled to determine customer retention in the South African domestic passenger airline industry. Data were collected by trained fieldworkers from OR Tambo International Airport by means of a non-probability convenience sampling method from 324 passengers flying with the various domestic airlines. Findings indicate that most respondents were satisfied with the airlines' overall service; respondents who formed relationships with domestic airlines were more loyal toward the airlines; and the relationships of respondents who were satisfied with airlines' service recovery efforts were either strengthened or unchanged. The findings from this study support findings from international studies by providing a unique South African perspective on the effect of a strategy of building relationships with customers on their satisfaction, loyalty and ultimately retention. It can therefore be recommended that the organisations competing in the South

  19. What do consumers "like"? Communicating CSR to consumers in Facebook, views from the airline industry

    OpenAIRE

    Tani, Essi

    2012-01-01

    Abstract AALTO UNIVERSITY SCHOOL OF BUSINESS ABSTRACT International Business Communication Master's Thesis June 2012 Essi Tuulia Tani What do consumers like? Communicating CSR to consumers in Facebook, views from the airline industry Objective of the Study The main objective of the study was to investigate airlines' CSR related communication to consumers through Facebook. More specifically the study focused on (a) Finland's largest airline's, Finnair's, perspective to...

  20. Planning fuel-conservative descents in an airline environmental using a small programmable calculator: Algorithm development and flight test results

    Science.gov (United States)

    Knox, C. E.; Vicroy, D. D.; Simmon, D. A.

    1985-01-01

    A simple, airborne, flight-management descent algorithm was developed and programmed into a small programmable calculator. The algorithm may be operated in either a time mode or speed mode. The time mode was designed to aid the pilot in planning and executing a fuel-conservative descent to arrive at a metering fix at a time designated by the air traffic control system. The speed model was designed for planning fuel-conservative descents when time is not a consideration. The descent path for both modes was calculated for a constant with considerations given for the descent Mach/airspeed schedule, gross weight, wind, wind gradient, and nonstandard temperature effects. Flight tests, using the algorithm on the programmable calculator, showed that the open-loop guidance could be useful to airline flight crews for planning and executing fuel-conservative descents.

  1. Challenges of Airline Reservation System and Possible Solutions (A Case Study of Overland Airways

    Directory of Open Access Journals (Sweden)

    Abisoye Blessing O.

    2017-01-01

    Full Text Available An Airline Reservation system is very important because it has the strong ability to reduce errors that might have occurred when using a manual system of reservation and helps speed up the boarding process. Overland Airways has an existing Airline Reservation System, but this paper analyzed the problems of the existing system. The problems are: inability of passengers to select their preferred seat(s from the reservation system, No option of passengers printing their boarding pass from the existing system, non-notification of passengers of flight cancellation or delays and passengers don‘t have access to aircraft maintenance report to ease the fears associated with air travel and its disasters. In this paper, an Improved Airline Reservation System that is convenient for passengers to solve the aforementioned problems was designed. The Improved Airline Reservation system is designed and implemented using data obtained from interviewing airline personnel, passengers, and materials on Airline Reservation Systems. In this regard, the Improved Airline Reservation System will assist Overland Airways in variety of airline administration tasks and service needs from time of initial reservation through completion of the task. The following programming languages were used: PHP, JavaScript, HTML and CSS for designing the interface of the system, and SQL for the database. The designed airline system was tested with 50 passengers.

  2. Commodity Risk Management in The Airline Industry : A study from Europe

    OpenAIRE

    Havik, Jonathan; Stendahl, Emil; Soteriou, Andreas

    2016-01-01

    The airline industry is a major user of jet fuel and this constitutes a large component of the operating costs and is a risk coefficient for airlines. Several studies have been conducted on how oil price volatility affect stock prices and cash flows as well as how, in general, firms that uses derivatives experience lower stock returns volatility and stock s .The impact of oil price volatility on airline stock s and the impact of hedging on airline stock s have not been adequately examined, th...

  3. Price rules in airline marketing / Elina Krauja-Veide, Marina Jõgi, Toms Andersons...[jt.

    Index Scriptorium Estoniae

    2004-01-01

    Lennukompaniide Air Baltic, Estonian Air, British Airways ja Lithuanian Airlines turundusjuhid olukorrast Baltimaade lennundusturul ja lennufirmade turundustegevusest. Kommenteerivad Priit Kivik, Ilona Kbejan, Julia Brjuhanova. Tabel

  4. The Study of Airline Merger and Acquisition in the Great China Area

    Science.gov (United States)

    Shon, Zhengyi

    2003-01-01

    The Asian financial crisis in the late 20 th century has some long lasting effect on the air transportation industry in Asia, especially in the Great China Area. Starting from 1998, airlines in both China and Taiwan suffered some serious financial losses due to the diminishing travel demand caused by the economic recession. Airlines were forced to cut price to attract passengers and hence crashed the market discipline. A number of airline mergers and acquisitions were then driven by the markets and the governments. After China and Taiwan have both entered the World Trade Organization, some mega-merging cases were finalized in late 2002 for better fitting the world's aviation competitions. This paper reviews the nine merging and acquiring cases in the Great China Area in the past 5 years. Almost all the airlines in the area were involved. The new groups of airlines and the survival airlines are introduced. Market response to the airline mergers will also be examined. A general look over the performance of the new airlines will be discussed. And the future of the market will also be analyzed. Finally, the practices and the impacts of current inter-state mergers in the Great China Area will be examined. The study has expected a highly concentrated domestic market in both China and Taiwan. Each of the market will be dominated by three major airline groups of their own. Cross-holding equity within these 6 leading aviation groups would also be possible after further deregulations.

  5. Realistic Radio Communications in Pilot Simulator Training

    Science.gov (United States)

    Burki-Cohen, Judith; Kendra, Andrew J.; Kanki, Barbara G.; Lee, Alfred T.

    2000-01-01

    Simulators used for total training and evaluation of airline pilots must satisfy stringent criteria in order to assure their adequacy for training and checking maneuvers. Air traffic control and company radio communications simulation, however, may still be left to role-play by the already taxed instructor/evaluators in spite of their central importance in every aspect of the flight environment. The underlying premise of this research is that providing a realistic radio communications environment would increase safety by enhancing pilot training and evaluation. This report summarizes the first-year efforts of assessing the requirement and feasibility of simulating radio communications automatically. A review of the training and crew resource/task management literature showed both practical and theoretical support for the need for realistic radio communications simulation. A survey of 29 instructor/evaluators from 14 airlines revealed that radio communications are mainly role-played by the instructor/evaluators. This increases instructor/evaluators' own workload while unrealistically lowering pilot communications load compared to actual operations, with a concomitant loss in training/evaluation effectiveness. A technology review searching for an automated means of providing radio communications to and from aircraft with minimal human effort showed that while promising, the technology is still immature. Further research and the need for establishing a proof-of-concept are also discussed.

  6. Cosmic radiation and magnetic fields: Exposure assessment and health outcomes among airline flight crews

    Science.gov (United States)

    Nicholas, Joyce Shealy

    Airline flight crews are chronically exposed to cosmic radiation and to magnetic fields generated by the aircraft's electrical system. Potential disease risks have been identified in health studies among commercial flight crews outside of the United States and among military pilots within the United States. The objectives of this study were (1) to quantify exposure to both cosmic radiation and magnetic fields onboard aircraft, (2) to develop a methodology for estimating career cosmic radiation doses to individual crew members, and (3) to compare mortality among United States commercial pilots and navigators with that of all occupational groups. Cosmic radiation equivalent doses to bone marrow and skeletal tissue were calculated on a flight-by-flight basis. Flight-by-flight calculations were used to develop an estimation methodology for cumulative (career) cosmic radiation doses. Magnetic fields were measured directly onboard aircraft during flight. Health outcomes among United States commercial pilots and navigators were investigated using proportional mortality ratios, proportional cancer mortality ratios, and mortality odds ratios. Based on the sample used in this study, the cosmic radiation equivalent dose to bone marrow and skeletal tissue associated with air travel ranges from 30 to 570 microsieverts per 100 flight hours (not including ground time) depending on altitude, latitude, phase of solar cycle, and flight duration. Magnetic field exposure appears to be characterized by frequencies between 100 and 800 hertz and varies in strength depending on stages of flight, location within the aircraft, and aircraft type. Based on limited measurements, maximum field strengths may increase from 0.6 microtesla in economy class to 1.2 microtesla in first class, suggesting that cockpit exposures may be higher. Potential synergistic effects of cosmic radiation and magnetic fields may be associated with certain cancers found in excess among flight crews, in particular

  7. Another Approach to Enhance Airline Safety: Using Management Safety Tools

    Science.gov (United States)

    Lu, Chien-tsug; Wetmore, Michael; Przetak, Robert

    2006-01-01

    The ultimate goal of conducting an accident investigation is to prevent similar accidents from happening again and to make operations safer system-wide. Based on the findings extracted from the investigation, the "lesson learned" becomes a genuine part of the safety database making risk management available to safety analysts. The airline industry is no exception. In the US, the FAA has advocated the usage of the System Safety concept in enhancing safety since 2000. Yet, in today s usage of System Safety, the airline industry mainly focuses on risk management, which is a reactive process of the System Safety discipline. In order to extend the merit of System Safety and to prevent accidents beforehand, a specific System Safety tool needs to be applied; so a model of hazard prediction can be formed. To do so, the authors initiated this study by reviewing 189 final accident reports from the National Transportation Safety Board (NTSB) covering FAR Part 121 scheduled operations. The discovered accident causes (direct hazards) were categorized into 10 groups Flight Operations, Ground Crew, Turbulence, Maintenance, Foreign Object Damage (FOD), Flight Attendant, Air Traffic Control, Manufacturer, Passenger, and Federal Aviation Administration. These direct hazards were associated with 36 root factors prepared for an error-elimination model using Fault Tree Analysis (FTA), a leading tool for System Safety experts. An FTA block-diagram model was created, followed by a probability simulation of accidents. Five case studies and reports were provided in order to fully demonstrate the usefulness of System Safety tools in promoting airline safety.

  8. Cultural changes (1986-96) in a Norwegian airline company.

    Science.gov (United States)

    Mjøs, Kjell

    2002-02-01

    The purpose of the study was to investigate cultural changes in a Norwegian airline company over a time span of 10 years. A questionnaire including parameters characterizing culture was administered to air crews in 1986 (n = 137) and in 1996 (n = 50). The performance part of a simulator study in 1996 indicated a significant reduction in operational failures compared with the 1986 study. The data further demonstrated significant changes in cultural variables, such as reduced Dominance and Masculinity, and improved Social climate and Communication. The direction of change in scores on the cultural variables corresponded with the principles on which the remedial actions were based.

  9. Airline price discrimination: a practice of yield management or customer profiling?

    NARCIS (Netherlands)

    Constantinides, Efthymios; Diercks, Rasha H.J.

    2014-01-01

    Airline ticket prices frequently change, which is usually caused by yield management as price discrimination practice. Recently, buyers of online airline tickets tend to complain about price discrimination based on customer profiling, e.g. by means of cookie data. As cookie data and other directly o

  10. Dynamic Airline Scheduling: An Analysis of the Potentials of Refleeting and Retiming

    DEFF Research Database (Denmark)

    Warburg, Valdemar; Hansen, Troels G.; Larsen, Allan;

    We present a Dynamic Airline Scheduling (DAS) technique which is able to change departure times and reassign aircraft types during the booking process to meet fluctuating passenger demands. The procedure is tested on several different days before departure, resulting in a significant profit...... increase for a major European airline. The results also indicate that applying DAS close to departure yields the largest potential....

  11. Dynamic Airline Scheduling: An Analysis of the Potentials of Refleeting and Retiming

    DEFF Research Database (Denmark)

    Warburg, Valdemar; Hansen, Troels G.; Larsen, Allan;

    2008-01-01

    We present a Dynamic Airline Scheduling (DAS) technique which is able to change departure times and reassign aircraft types during the booking process to meet fluctuating passenger demands. The procedure is tested on several different days before departure, resulting in a significant profit...... increase for a major European airline. The results also indicate that applying DAS close to departure yields the largest potential....

  12. 77 FR 18306 - Agency Information Collection; Activity Under OMB Review; Airline Service Quality Performance

    Science.gov (United States)

    2012-03-27

    ...; Airline Service Quality Performance AGENCY: Research & Innovative Technology Administration (RITA), Bureau.... SUPPLEMENTARY INFORMATION: OMB Approval No. 2138-0041. Title: Airline Service Quality Performance Reports--Part...-Baggage Reports'' pursuant to 14 CFR 234.4 and 234.6. These reports are used to monitor the quality of...

  13. 75 FR 21716 - Agency Information Collection; Activity Under OMB Review; Airline Service Quality Performance...

    Science.gov (United States)

    2010-04-26

    ...; Airline Service Quality Performance--Part 234 AGENCY: Research and Innovative Technology Administration... monitor the quality of air service that major air carriers are providing the flying public. The Federal... and returned. SUPPLEMENTARY INFORMATION: OMB Approval No. 2138-0041. Title: Airline Service...

  14. A scenario aggregation based approach for determining a robust airline fleet composition

    NARCIS (Netherlands)

    O.L. Listes (Ovidiu); R. Dekker (Rommert)

    2002-01-01

    textabstractStrategic airline fleet planning is one of the major issues addressed through newly initiated decision support systems, designed to assist airlines and aircraft manufacturers in assessing the benefits of the emerging concept of dynamic capacity allocation. We present background rese

  15. Developing a strategic framework for an airline dealing with the EU emission trading scheme

    NARCIS (Netherlands)

    Van Hasselt, M.; Van der Zwan, F.; Ghijs, S.; Santema, S.

    2009-01-01

    The European Commission has decided that the aviation sector will be included in the EU Emission Trading Scheme (ETS) in 2012. This has significant impacts on the business and the strategy of airlines. All of a sudden, airlines must possess emission rights in order to be able to operate their aircra

  16. 41 CFR 301-10.121 - What classes of airline accommodations are available?

    Science.gov (United States)

    2010-07-01

    ... 41 Public Contracts and Property Management 4 2010-07-01 2010-07-01 false What classes of airline accommodations are available? 301-10.121 Section 301-10.121 Public Contracts and Property Management Federal... of airline terminology used. For reference purposes only, coach-class may also be referred to...

  17. Flight Crew Training: Multi-Crew Pilot License Training versus Traditional Training and Its Relationship with Job Performance

    Science.gov (United States)

    Cushing, Thomas S.

    2013-01-01

    In 2006, the International Civil Aviation Organization promulgated requirements for a Multi-Crew Pilot License for First Officers, in which the candidate attends approximately two years of ground school and trains as part of a two-person crew in a simulator of a Boeing 737 or an Airbus 320 airliner. In the traditional method, a candidate qualifies…

  18. The effect of an advisory system on pilots' go/no-go decision during take-off

    DEFF Research Database (Denmark)

    Bove, T.; Andersen, H.B.

    2002-01-01

    The take-off phase of modem airliners is a relatively critical phase of flight. Thus, about 12% of all civil aviation accidents happen during take-off. In this paper we describe results of an experimental study of a prototype cockpit advisory take-off monitoring system designed to help pilots...

  19. Airline Choice for Domestic Flights in Sao Paulo Metropolitan Area: An Application of the Conditional Logit Model

    Science.gov (United States)

    Moreno, Marcelo Baena

    2006-01-01

    Using the conditional (multinomial) LOGIT model, this paper addresses airline choice in the S o Paulo Metropolitan Area. There are two airports in this region, where two, three or even four airlines compete for passengers flying to an array of domestic destinations. The airline choice is believed to be a result of the tradeoff passengers face among flight cost, flight frequency and airline performance. It was found that the lowest fare better explains airline choice than the highest fare, whereas direct flight frequencies give better explanation to airline choice than indirect (connections and stops) and total (direct plus indirect) ones. Out of 15 variables tested, the lowest fare was the variable that best explained airline choice. However, its signal was counterintuitive (positive) possibly because the cheapest airline was offering few flights, so passengers overwhelmingly failed to choose the cheapest airline. The model specification most adjusted to the data considered the lowest fare, direct flight frequency in the travel day and period (morning or afternoon peak) and airline age. Passengers departing from S o Paulo-Guarulhos International Airport (GRU) airport make their airline choice in terms of cost whereas those from Sao Paulo-Congonhas Airport (CGH) airport do not. Finally, senior passengers place more importance on airline age than junior passengers.

  20. 78 FR 5167 - BE-9: Quarterly Survey of Foreign Airline Operators' Revenues and Expenses in the United States

    Science.gov (United States)

    2013-01-24

    ... Bureau of Economic Analysis XRIN 0691-XC003 BE-9: Quarterly Survey of Foreign Airline Operators' Revenues... Foreign Airline Operators' Revenues and Expenses in the United States (BE-9). This mandatory survey is..., agents, or other representatives of foreign airline operators that transport passengers or freight...

  1. Business-IT Alignment Maturity: The Correlation of Performance Indicators and Alignment Maturity within the Commercial Airline Industry

    Science.gov (United States)

    Ryan, Timothy K.

    2010-01-01

    During the period from 1978 to 2009, more than 200 commercial airlines were forced to merge, cease operations, or file for bankruptcy protection. The purpose of this quantitative study is to evaluate the global commercial airline industry from an IT-business alignment perspective and correlate the alignment maturity level of each airline with…

  2. 41 CFR 301-10.123 - When may I use other than coach-class airline accommodations?

    Science.gov (United States)

    2010-07-01

    ... than coach-class airline accommodations? 301-10.123 Section 301-10.123 Public Contracts and Property... 10-TRANSPORTATION EXPENSES Common Carrier Transportation Airline Accommodations § 301-10.123 When may I use other than coach-class airline accommodations? Government travelers are required to...

  3. A Mathematical model to predict the US Airlines operation costs and airports charges per route per passenger

    NARCIS (Netherlands)

    Carmona Benitez, R.B.; Lodewijiks, G.

    2010-01-01

    A mathematical model to estimate the average airlines operational costs and airports charges per route is important for airlines companies trying to open new routes and for data generation for other purpose such as transport modeling, simulation modeling, investment analyses for airlines and airport

  4. Application of Near Field Communication Technology for Mobile Airline Ticketing

    Directory of Open Access Journals (Sweden)

    Wayan Suparta

    2012-01-01

    Full Text Available Problem statement: Near Field Communication (NFC technology opens up exciting new usage scenarios for mobile devices based platform. Users of NFC-enabled devices can simply point or touch their devices to other NFC-enabled elements in the environment to communicate with them (‘contactless’, making application and data usage easy and convenient. Approach: The study describes the characteristics and advantages of NFC technology offers for the development of mobile airline ticketing. This scenario describes the potential to overcome the conventional systems that are not gated and use study tickets. In such a system, today a transport application can be loaded on a NFC-enabled phone. To study such a case, Yogyakarta International Airport was taken as an example for a discussion. Results: NFC technology which consisting of three modes of operation and with international standardization can be applied as contactless to simplicity transactions, content delivery and information sharing on a mobile based platform. Conclusion: The idea of NFC application for mobile airline ticketing has been discussed for Yogyakarta International Airport."

  5. Significant factors of aviation insurance and risk management strategy: an empirical study of Taiwanese airline carriers.

    Science.gov (United States)

    Lin, Yi Hsin; Chang, Yu Hern

    2008-04-01

    Aviation insurance premiums have become a heavy burden for the airline industry since September 11, 2001. Although the industry must constantly balance its operations between profitability and safety, the reality is that airlines are in the business of making money. Therefore, their ability to reduce cost and manage risk is a key factor for success. Unlike past research, which used subjective judgment methods, this study applied quantitative historical data (1999-2000) and gray relation analysis to identify the primary factors influencing ratemaking for aviation insurance premiums. An empirical study of six airlines in Taiwan was conducted to determine these factors and to analyze the management strategies used to deal with them. Results showed that the loss experience and performance of individual airlines were the key elements associated with aviation insurance premiums paid by each airline. By identifying and understanding the primary factors influencing ratemaking for aviation insurance, airlines will better understand their relative operational strengths and weaknesses, and further help top management identify areas for further improvement. Knowledge of these factors combined with effective risk management strategies, may result in lower premiums and operating costs for airline companies.

  6. External validity of individual differences in multiple cue probability learning: The case of pilot training

    Directory of Open Access Journals (Sweden)

    Nadine Matton

    2013-09-01

    Full Text Available Individuals differ in their ability to deal with unpredictable environments. Could impaired performances on learning an unpredictable cue-criteria relationship in a laboratory task be associated with impaired learning of complex skills in a natural setting? We focused on a multiple-cue probability learning (MCPL laboratory task and on the natural setting of pilot training. We used data from three selection sessions and from the three corresponding selected pilot student classes of a national airline pilot selection and training system. First, applicants took an MCPL task at the selection stage (N=556; N=701; N=412. Then, pilot trainees selected from the applicant pools (N=44; N=60; N=28 followed the training for 2.5 to 3 yrs. Differences in final MCPL performance were associated with pilot training difficulties. Indeed, poor MCPL performers experienced almost twice as many pilot training difficulties as better MCPL performers (44.0% and 25.0%, respectively.

  7. A graph-theoretic method to quantify the airline route authority

    Science.gov (United States)

    Chan, Y.

    1979-01-01

    The paper introduces a graph-theoretic method to quantify the legal statements in route certificate which specifies the airline routing restrictions. All the authorized nonstop and multistop routes, including the shortest time routes, can be obtained, and the method suggests profitable route structure alternatives to airline analysts. This method to quantify the C.A.B. route authority was programmed in a software package, Route Improvement Synthesis and Evaluation, and demonstrated in a case study with a commercial airline. The study showed the utility of this technique in suggesting route alternatives and the possibility of improvements in the U.S. route system.

  8. On the treatment of airline travelers in mathematical models.

    Directory of Open Access Journals (Sweden)

    Michael A Johansson

    Full Text Available The global spread of infectious diseases is facilitated by the ability of infected humans to travel thousands of miles in short time spans, rapidly transporting pathogens to distant locations. Mathematical models of the actual and potential spread of specific pathogens can assist public health planning in the case of such an event. Models should generally be parsimonious, but must consider all potentially important components of the system to the greatest extent possible. We demonstrate and discuss important assumptions relative to the parameterization and structural treatment of airline travel in mathematical models. Among other findings, we show that the most common structural treatment of travelers leads to underestimation of the speed of spread and that connecting travel is critical to a realistic spread pattern. Models involving travelers can be improved significantly by relatively simple structural changes but also may require further attention to details of parameterization.

  9. Cosmic Microwave Background Science at Commercial Airline Altitudes

    CERN Document Server

    Feeney, Stephen M; Peiris, Hiranya V; Verde, Licia; Errard, Josquin

    2016-01-01

    Obtaining high-sensitivity measurements of degree-scale cosmic microwave background (CMB) polarization is the most direct path to detecting primordial gravitational waves. Robustly recovering any primordial signal from the dominant foreground emission will require high-fidelity observations at multiple frequencies, with excellent control of systematics. We explore the potential for a new platform for CMB observations, the Airlander 10 hybrid air vehicle, to perform this task. We show that the Airlander 10 platform, operating at commercial airline altitudes, is well-suited to mapping frequencies above 220 GHz, which are critical for cleaning CMB maps of dust emission. Optimizing the distribution of detectors across frequencies, we forecast the ability of Airlander 10 to clean foregrounds of varying complexity as a function of altitude, demonstrating its complementarity with both existing (Planck) and ongoing (C-BASS) foreground observations. This novel platform could play a key role in defining our ultimate vi...

  10. Addressing the Influence of Space Weather on Airline Navigation

    Science.gov (United States)

    Sparks, Lawrence

    2012-01-01

    The advent of satellite-based augmentation systems has made it possible to navigate aircraft safely using radio signals emitted by global navigation satellite systems (GNSS) such as the Global Positioning System. As a signal propagates through the earth's ionosphere, it suffers delay that is proportional to the total electron content encountered along the raypath. Since the magnitude of this total electron content is strongly influenced by space weather, the safety and reliability of GNSS for airline navigation requires continual monitoring of the state of the ionosphere and calibration of ionospheric delay. This paper examines the impact of space weather on GNSS-based navigation and provides an overview of how the Wide Area Augmentation System protects its users from positioning error due to ionospheric disturbances

  11. A new approach for disruption management in airline operations control

    CERN Document Server

    Castro, António J M; Oliveira, Eugénio

    2014-01-01

    Most of the research efforts dealing with airline scheduling have been done on off-line plan optimization.  However, nowadays, with the increasingly complex and huge traffic at airports, the real challenge is how to react to unexpected events that may cause plan-disruptions, leading to flight delays. Moreover these disruptive events usually affect at least three different dimensions of the situation: the aircraft assigned to the flight, the crew assignment and, often forgotten, the passengers’ journey and satisfaction. This book includes answers to this challenge and proposes the use of the Multi-agent System paradigm to rapidly compose a multi-faceted solution to the disruptive event taking into consideration possible preferences of those three key aspects of the problem. Negotiation protocols taking place between agents that are experts in solving the different problem dimensions, combination of different utility functions and, not less important, the inclusion of the human in the automatic decision-maki...

  12. Does hedging make economic sense for American Airlines?

    Directory of Open Access Journals (Sweden)

    Bruno Lucio Santos Vieira

    2014-01-01

    Full Text Available Este estudio evalúa el impacto de la cobertura en el valor de la compañía al analizar cómo el valor de mercado del grupo consolidado American Airlines es impactado por cambios en el nivel de las necesidades cubiertas de combustible del próx imo año y el valor total de sus acuerdos pendientes de 1989 a 2010. Fue utilizada una metodología de investigación descriptiva y cualitativa. Fueron recopilados datos secundarios para un estudio de caso. Los resultados indican que cubrir los costos del com bustible tiene un sentido económico. Sin embargo, los inversores han evaluado negativamente los aumentos en las posiciones de cobertura.

  13. Revealing the structure of the world airline network

    CERN Document Server

    Verma, Trivik; Herrmann, Hans J

    2014-01-01

    Resilience of most critical infrastructures against failure of elements that appear insignificant is usually taken for granted. The World Airline Network (WAN) is an infrastructure that reduces the geographical gap between societies, both small and large, and brings forth economic gains. With the extensive use of a publicly maintained data set that contains information about airports and alternative connections between these airports, we empirically reveal that the WAN is a redundant and resilient network for long distance air travel, but otherwise breaks down completely due to removal of short and apparently insignificant connections. These short range connections with moderate number of passengers and alternate flights are the connections that keep remote parts of the world accessible. It is surprising, insofar as there exists a highly resilient and strongly connected core consisting of a small fraction of airports (around 2.3%) together with an extremely fragile star-like periphery. Yet, in spite of their ...

  14. Risk factors for skin cancer among Finnish airline cabin crew.

    Science.gov (United States)

    Kojo, Katja; Helminen, Mika; Pukkala, Eero; Auvinen, Anssi

    2013-07-01

    Increased incidence of skin cancers among airline cabin crew has been reported in several studies. We evaluated whether the difference in risk factor prevalence between Finnish airline cabin crew and the general population could explain the increased incidence of skin cancers among cabin crew, and the possible contribution of estimated occupational cosmic radiation exposure. A self-administered questionnaire survey on occupational, host, and ultraviolet radiation exposure factors was conducted among female cabin crew members and females presenting the general population. The impact of occupational cosmic radiation dose was estimated in a separate nested case-control analysis among the participating cabin crew (with 9 melanoma and 35 basal cell carcinoma cases). No considerable difference in the prevalence of risk factors of skin cancer was found between the cabin crew (N = 702) and the general population subjects (N = 1007) participating the study. The mean risk score based on all the conventional skin cancer risk factors was 1.43 for cabin crew and 1.44 for general population (P = 0.24). Among the cabin crew, the estimated cumulative cosmic radiation dose was not related to the increased skin cancer risk [adjusted odds ratio (OR) = 0.75, 95% confidence interval (CI): 0.57-1.00]. The highest plausible risk of skin cancer for estimated cosmic radiation dose was estimated as 9% per 10 mSv. The skin cancer cases had higher host characteristics scores than the non-cases among cabin crew (adjusted OR = 1.43, 95% CI: 1.01-2.04). Our results indicate no difference between the female cabin crew and the general female population in the prevalence of factors generally associated with incidence of skin cancer. Exposure to cosmic radiation did not explain the excess of skin cancer among the studied cabin crew in this study.

  15. 14 CFR Appendix E to Part 141 - Airline Transport Pilot Certification Course

    Science.gov (United States)

    2010-01-01

    ... performance in normal and abnormal flight regimes; (11) Human factors; (12) Aeronautical decision making and judgment; and (13) Crew resource management to include crew communication and coordination. 4. Flight... contracting State to the Convention on International Civil Aviation. 3. Aeronautical knowledge areas. (a)...

  16. THE EVALUATION OF WORKING CAPITAL IN AIRLINE COMPANIES WHICH PROCEED IN BIST

    Directory of Open Access Journals (Sweden)

    Selcuk Kendirli

    2016-03-01

    Full Text Available The working capital like cash and liquid assets runs the facilities and supports daily activities of firms. This kind of capital is essential to continuity of activities, increase of volume, maintain credibility, reduce impacts of risks and to overcome with extraordinary situation. The working capital management is very important for making profits from activities, especially for dynamic sectors like aviation. The aviation industry which airline companies operate is a very dynamic sector. In this sector working capital has to be managed very professionally and carefully by airline companies. This study aims to assess the airline companies’ working capital in terms of effectiveness. Airline companies which shares traded on BIST will be sample of this study.

  17. @doesyourairlinetweet? An empirical examination of the use of twitter by 50 international airlines

    Directory of Open Access Journals (Sweden)

    Lucy Budd

    2012-10-01

    Full Text Available Purpose: To provide empirical evidence of the extent to which 50 of the world’s largest passenger airlines use the social media site twitter.Design/methodology/approach: Original empirical data on the presence and usage of 50 airlines’ official twitter accounts was accessed.Research limitations/implications: Research demonstrates the extent to which airlines are using twitter as a communications tool and suggests that some airline are not currently utilising twitter to its full extent.Practical implications: The research provides information on current twitter use and penetration, thus enabling airlines to benchmark their performance in this social media channel.Originality/value: The paper provides an original empirical insight into a growing phenomenon which is currently underreported in academic literatures.

  18. Identification and analysis of explanatory variables for a multi-factor productivity model of passenger airlines

    Directory of Open Access Journals (Sweden)

    Antonio Henriques de Araújo Jr

    2011-05-01

    Full Text Available The paper aimed to identify and analyze the explanatory variables for airlines productivity during 2000 2005, by testing the Pearson correlation between the single factor productivity capital, energy and labor of a sample of 45 selected international airlines (4 Brazilian carriers among them and their productivity explanatory variables like medium stage length, aircraft load factor, hours flown and cruise speed for selected routes besides aircraft seat configuration and airlines number of employees. The research demonstrated, that a set of variables can explain differences in productivity for passenger airlines, such as: investment in personnel training processes, automation, airplane seat density, occupation of aircraft, average flight stage length, density and extension of routes, among others.

  19. Estimation of Airline Benefits from Avionics Upgrade under Preferential Merge Re-sequence Scheduling

    Science.gov (United States)

    Kotegawa, Tatsuya; Cayabyab, Charlene Anne; Almog, Noam

    2013-01-01

    Modernization of the airline fleet avionics is essential to fully enable future technologies and procedures for increasing national airspace system capacity. However in the current national airspace system, system-wide benefits gained by avionics upgrade are not fully directed to aircraft/airlines that upgrade, resulting in slow fleet modernization rate. Preferential merge re-sequence scheduling is a best-equipped-best-served concept designed to incentivize avionics upgrade among airlines by allowing aircraft with new avionics (high-equipped) to be re-sequenced ahead of aircraft without the upgrades (low-equipped) at enroute merge waypoints. The goal of this study is to investigate the potential benefits gained or lost by airlines under a high or low-equipped fleet scenario if preferential merge resequence scheduling is implemented.

  20. Söder Airlines alustab Tampere-Tallinna lende / Toivo Tänavsuu

    Index Scriptorium Estoniae

    Tänavsuu, Toivo

    2003-01-01

    2002. aastal Soome ärimeeste loodud lennufirma Söder Airlines lennuk hakkab lendama Tallinna ja Tampere vahel, edaspidi kavatsetakse avada ka lennuliin Tampere-Kuressaare. Vt. samas: Lennust Eestisse huvitub ka SkyEurope

  1. A Comparative Facebook Content Analysis between Romanian and Western European Airline Carriers

    Directory of Open Access Journals (Sweden)

    Bogdan AVRAM

    2014-03-01

    Full Text Available This research aims to investigate the different social media strategies adopted by the airline companies from two European regions. In the attempt to land more customers on their social media runway, drive more sales from social media content, increase customer satisfaction through a high response rate or increase their brand awareness, the airlines combine creativity and high-quality ideas to better promote their products and services to customers all around the globe. The paper analyses the content (number of fans, posts, number of likes, the dynamics of comments, response rate on the Facebook pages of Tarom, Blue Air, Wizz Air, Lufthansa, Austrian Airlines, KLM International and Air Europa on a one week period (10th February – 18th February 2014 and successful practices on social media. The paper also aims to provide solutions for airlines to better connect with their passengers and effectively use the social media environment to increase sales and customer satisfaction.

  2. A Comparative Facebook Content Analysis between Romanian and Western European Airline Carriers

    OpenAIRE

    Bogdan AVRAM

    2014-01-01

    This research aims to investigate the different social media strategies adopted by the airline companies from two European regions. In the attempt to land more customers on their social media runway, drive more sales from social media content, increase customer satisfaction through a high response rate or increase their brand awareness, the airlines combine creativity and high-quality ideas to better promote their products and services to customers all around the globe. The paper analyses the...

  3. Baseline Assessment of the Use of Weather Information in Airline Systems Operations Centers

    Science.gov (United States)

    2012-08-01

    general.aviation.(Part.91.operations) gFF .--------------graphical.Flight.Following iFr.---------------instrument.Flight.rules ils...location. of. turbulence. and.storms.. (2) gff ..in.addition,.dispatchers.utilize.a.program.called. graphical.Flight.Following.( gFF ),.which.provides.the...Figure 9. Turbulence Chart and Text, Airline 2 13 A B C D Figure 10. Sample GFF Screenshots from Airline 2. (A) GFF , Global View

  4. Disruption management in the airline industry-Concepts, models and methods

    DEFF Research Database (Denmark)

    Clausen, Jens; Larsen, Allan; Larsen, Jesper

    2010-01-01

    This paper provides a thorough review of the current state-of-the-art within airline disruption management of resources, including aircraft, crew, passenger and integrated recovery. An overview of model formulations of the aircraft and crew scheduling problems is presented in order to emphasize...... similarities between solution approaches applied to the planning and recovery problems. A brief overview of research within schedule robustness in airline scheduling is included in the review, since this proactive measure is a natural complement to disruption management....

  5. DYPES: Vertical differentiation, schedule delay and entry deterrence: Low cost vs. full service airlines

    OpenAIRE

    Jorge Valido; M. Pilar Socorro; Francesca Medda

    2013-01-01

    We consider a market with a full-service (FS) carrier (the incumbent) and a low-cost (LC) carrier (the potential entrant). If the LC carrier enters the market, airlines compete in ticket prices and frequency with vertically differentiated products. The higher the frequency, the lower passenger’s generalized price. Thus, more frequency allows airlines to increase ticket prices without losing demand. In this context, we show that the incumbent may increase the frequency offered in order to dete...

  6. New Promotion of Austrian Airlines to Celebrate the 10th Anniversary

    Institute of Scientific and Technical Information of China (English)

    2005-01-01

      2005 marks the 10th Anniversary of Austrian Airlines' flight operations to China. Austrian Airlines kicks off the celebration year with super attractive roundtrip fares from Beijing and Shanghai to Europe starting at RMB4,500 (excluding taxes and surcharges). The earlier the tickets are booked and purchased,the lower the airfares are for travel during the period from February 13 to April 15,2005.……

  7. New Promotion of Austrian Airlines to Celebrate the 10th Anniversary

    Institute of Scientific and Technical Information of China (English)

    2005-01-01

    @@ 2005 marks the 10th Anniversary of Austrian Airlines' flight operations to China. Austrian Airlines kicks off the celebration year with super attractive roundtrip fares from Beijing and Shanghai to Europe starting at RMB4,500 (excluding taxes and surcharges). The earlier the tickets are booked and purchased,the lower the airfares are for travel during the period from February 13 to April 15,2005.

  8. The impact of Southwest Airline's contribution to atmospheric Carbon Dioxide and Nitrous Oxide totals

    Science.gov (United States)

    Wilkerson, Cody L.

    Over the last century, aviation has grown to become an economical juggernaut. The industry creates innovation, connects people, and maintains a safety goal unlike any other field. However, as the world becomes more populated with technology and individuals, a general curiosity as to how human activity effects the planet is becoming of greater interest. This study presents what one domestic airline in the United States, Southwest Airlines, contributes to the atmospheric make-up of the planet. Utilizing various sources of quantifiable data, an outcome was reached that shows the amount of Carbon Dioxide and Nitrous Oxide produced by Southwest Airlines from 2002 to 2013. This topic was chosen due to the fact that there are no real quantifiable values of emission statistics from airlines available to the public. Further investigation allowed for Southwest Airlines to be compared to the overall Carbon Dioxide and Nitrous Oxide contributions of the United States for the year 2011. The results showed that with the absence of any set standard on emissions, it is vital that one should be established. The data showed that the current ICAO standard emission values showed a higher level of emissions than when Southwest Airline's fleet was analyzed using their actual fleet mix.

  9. Pilot implementation

    DEFF Research Database (Denmark)

    Hertzum, Morten; Bansler, Jørgen P.; Havn, Erling C.;

    2012-01-01

    implementation and provide three empirical illustrations of our model. We conclude that pilot implementation has much merit as an ISD technique when system performance is contingent on context. But we also warn developers that, despite their seductive conceptual simplicity, pilot implementations can be difficult...

  10. Pilot implementation

    DEFF Research Database (Denmark)

    Hertzum, Morten; Bansler, Jørgen P.; Havn, Erling C.;

    2012-01-01

    A recurrent problem in information-systems development (ISD) is that many design shortcomings are not detected during development, but first after the system has been delivered and implemented in its intended environment. Pilot implementations appear to promise a way to extend prototyping from...... the laboratory to the field, thereby allowing users to experience a system design under realistic conditions and developers to get feedback from realistic use while the design is still malleable. We characterize pilot implementation, contrast it with prototyping, propose a five-element model of pilot...... implementation, and provide three empirical illustrations of our model. We conclude that pilot implementation has much merit as an ISD technique when system performance is contingent on context. But we also warn developers that, despite their seductive conceptual simplicity, pilot implementations can...

  11. Pilot Implementations

    DEFF Research Database (Denmark)

    Manikas, Maria Ie

    tensions and negotiations are fundamental characteristics of pilot implementations. Based on the analysis of a project that is pilot implementing an electronic pre-hospital patient record for emergency medical services in Danish health care, I investigate other perceptions of pilot implementations....... The analysis is conducted by means of a theoretical framework that centres on the concept infrastructure. With infrastructure I understand the relation between organised practice and the information systems supporting this practice. Thus, infrastructure is not a thing but a relational and situated concept...... understanding of pilot implementations as enacted interventions into existing infrastructures. Moreover, being embedded in the day-to-day organisation of work pilot implementations intervenes in the conventions of practice making the taken for granted visible. This allows project participants to attend...

  12. Operational Efficiency In The U.S. Airline Industry: An Empirical Investigation Of Post-Deregulation Era

    Directory of Open Access Journals (Sweden)

    Vitaly S. GUZHVA

    2010-12-01

    Full Text Available The purpose of this paper is threefold: (1 to examine the operational efficiency of U.S. airlines after the deregulation of 1978; (2 to investigate whether operational efficiency is associated with changes in financial position of firms in the industry and (3 to study if there is an observable pattern in the efficiency measures for large and small airlines. The results indicate that small U.S. airlines record higher scores than large U.S. airlines in four out of five efficiency measures examined. The exception is in the category of allocative efficiency where large airlines exhibit more optimal input mix of resources that their smaller counterparts. This superior mix of resources is consistent with cost minimization. In addition, the analysis shows that higher overall efficiency measures are associated with higher net profit margins of the airlines in the sample, while higher allocative efficiency seems to correlate with higher return on equity."

  13. Fitness to fly post craniotomy--a survey of medical advice from long-haul airline carriers.

    Science.gov (United States)

    Seth, R; Mir, S; Dhir, J S; Cheeseman, C; Singh, J

    2009-04-01

    Commercial airline passengers are subject to numerous medical risks while in transit. Seventeen long-haul airline companies were questioned concerning fitness to travel and the case of a patient wishing to travel post craniotomy. Three airline companies gave satisfactory medical information, while the remaining airlines felt it was the decision of the operating surgeon rather than the airline company. A literature review shows that post operative pneumocephalus and the risk of tension pneumocephalus is the major medical concern when transporting patients post craniotomy. Evidence is contradictory with respect to the importance of this potentially life threatening problem. Postoperative 100% oxygen may improve the rate of pneumocephalus absorption. Airline companies have an unstandardised approach to unique medical problems, resulting in increased responsibility for the attending surgeon who may be ill equipped to deal with poorly researched aviation medicine.

  14. Impact of environmental constraints and aircraft technology on airline fleet composition

    Science.gov (United States)

    Moolchandani, Kushal A.

    This thesis models an airline's decisions about fleet evolution in order to maintain economic and regulatory viability. The aim is to analyze the fleet evolution under different scenarios of environmental policy and technology availability in order to suggest an optimal fleet under each case. An understanding of the effect of aircraft technologies, fleet size and age distribution, and operational procedures on airline performance may improve the quality of policies to achieve environmental goals. Additionally, the effect of decisions about fleet evolution on air travel is assessed as the change in market demand and profits of an abstracted, benevolent monopolist airline. Attention to the environmental impact of aviation has grown, and this has prompted several organizations such as ICAO (and, in response, NASA) to establish emissions reduction targets to reduce aviation's global climate impact. The introduction of new technology, change in operational procedures, etc. are some of the proposed means to achieve these targets. Of these, this thesis studies the efficacy of implementation of environmental policies in form of emissions constraints as a means to achieve these goals and assesses their impact on an airline's fleet evolution and technology use (along with resulting effects on air travel demand). All studies in this thesis are conducted using the Fleet-level Environmental Evaluation Tool (FLEET), a NASA sponsored simulation tool developed at Purdue University. This tool models airline operational decisions via a resource allocation problem and uses a system dynamics type approach to mimic airline economics, their decisions regarding retirement and acquisition of aircraft and evolution of market demand in response to the economic conditions. The development of an aircraft acquisition model for FLEET is a significant contribution of the author. Further, the author conducted a study of various environmental policies using FLEET. Studies introduce constraints on

  15. Operational Evaluatioin of Dynamic Weather Routes at American Airlines

    Science.gov (United States)

    McNally, David; Sheth, Kapil; Gong, Chester; Borchers, Paul; Osborne, Jeff; Keany, Desmond; Scott, Brennan; Smith, Steve; Sahlman, Scott; Lee, Chuhan; Cheng, Jinn-Hwei

    2013-01-01

    Dynamic Weather Routes (DWR) is a search engine that continuously and automatically analyzes inflight aircraft in en route airspace and proposes simple route amendments for more efficient routes around convective weather while considering sector congestion, traffic conflicts, and active Special Use Airspace. NASA and American Airlines (AA) are conducting an operational trial of DWR at the AA System Operations Center in Fort Worth, TX. The trial includes only AA flights in Fort Worth Center airspace. Over the period from July 31, 2012 through August 31, 2012, 45% of routes proposed by DWR and evaluated by AA users - air traffic control coordinators and flight dispatchers - were rated as acceptable as proposed or with some modifications. The wind-corrected potential flying time savings for these acceptable routes totals 470 flying min, and results suggest another 1,500 min of potential savings for flights not evaluated due to staffing limitations. A sector congestion analysis shows that in only two out of 83 DWR routes rated acceptable by AA staff were the flights predicted to fly through a congested sector inside of 30 min downstream of present position. This shows that users considered sector congestion data provided by DWR automation and in nearly all cases did not accept routes through over-capacity sectors. It is estimated that 12 AA flights were given reroute clearances as a direct result of DWR for a total savings of 67 flying min.

  16. Revealing the structure of the world airline network.

    Science.gov (United States)

    Verma, T; Araújo, N A M; Herrmann, H J

    2014-07-09

    Resilience of most critical infrastructures against failure of elements that appear insignificant is usually taken for granted. The World Airline Network (WAN) is an infrastructure that reduces the geographical gap between societies, both small and large, and brings forth economic gains. With the extensive use of a publicly maintained data set that contains information about airports and alternative connections between these airports, we empirically reveal that the WAN is a redundant and resilient network for long distance air travel, but otherwise breaks down completely due to removal of short and apparently insignificant connections. These short range connections with moderate number of passengers and alternate flights are the connections that keep remote parts of the world accessible. It is surprising, insofar as there exists a highly resilient and strongly connected core consisting of a small fraction of airports (around 2.3%) together with an extremely fragile star-like periphery. Yet, in spite of their relevance, more than 90% of the world airports are still interconnected upon removal of this core. With standard and unconventional removal measures we compare both empirical and topological perceptions for the fragmentation of the world. We identify how the WAN is organized into different classes of clusters based on the physical proximity of airports and analyze the consequence of this fragmentation.

  17. Management of strategic coopetition among partners within international airline alliances

    Directory of Open Access Journals (Sweden)

    Frank Himpel

    2012-03-01

    Full Text Available Background: International network-carriers span the globe by linking airports on all five continents. At the core of those networks are hub-airports that serve as the centers for (inter-national in- and outbound traffic flows. From a business model point of view, the major international carriers are so-called network-carriers, for their core concept is based on transfer-oriented hub-and-spoke-systems. In order to maximize revenue streams of network-carriers, changes in strategic slot allocation and strategic net planning are becoming increasingly relevant. The aim of this work was to analyze the impact of various elements of the management of strategic coopetition among partners within international airline alliances on the revenues obtained by individual partners. Methods: the problems related to the optimization of strategic slot allocation and strategic net planning from the point of view of the individual profit shared and added net contribution margins were discussed. Results and conclusions: Two extreme scenarios may be projected. The first one is that partners within a given alliance system may start to increase merger and acquisition activities. Thereby scale effects may be utilized. The other one is, when rivalry becomes too dominant over time, some partners may (have to exit alliance systems. Thereby "atomic" subsystems may be on the rebound. Strategic coopetition management is aimed to keep leading international network carriers "on track" in the field of alliance management of that nature.

  18. The Effects of Commercial Airline Traffic on LSST Observing Efficiency

    Science.gov (United States)

    Gibson, Rose; Claver, Charles; Stubbs, Christopher

    2016-01-01

    The Large Synoptic Survey Telescope (LSST) is a ten-year survey that will map the southern sky in six different filters 800 times before the end of its run. In this paper, we explore the primary effect of airline traffic on scheduling the LSST observations in addition to the secondary effect of condensation trails, or contrails, created by the presence of the aircraft. The large national investment being made in LSST implies that small improvments observing efficiency through aircraft and contrail avoidance can result in a significant improvement in the quality of the survey and its science. We have used the Automatic Dependent Surveillance-Broadcast (ADS-B) signals received from commercial aircraft to monitor and record activity over the LSST site. We installed a ADS-B ground station on Cerro Pachón, Chile consiting of a1090Mhz antenna on the Andes Lidar Observatory feeding a RTL2832U software defined radio. We used dump1090 to convert the received ADS-B telementry into Basestation format, where we found that during the busiest time of the night there were only 4 signals being received each minute on average, which will have very small direct effect, if any, on the LSST observing scheduler. As part of future studies we will examin the effects of contrals on LSST observations. Gibson was supported by the NOAO/KPNO Research Experiences for Undergraduates (REU) Program which is funded by the National Science Foundation Research Experience for Undergraduates Program (AST-1262829).

  19. Passenger Perception towards E-ticketing Services, Airline Industry

    Directory of Open Access Journals (Sweden)

    Dr.Sc. Nail Reshidi

    2014-02-01

    Full Text Available This paper aims to identify the critical dominant incidents and key instigators that influence on usage or lack of usage of e-ticketing by Kosovo Air Passengers. The research at hand utilizes the Grounded Theory of Barney Glaser and Anselm Strauss, and the Critical Incident Technique in order to identify the factors that influence on the (diss satisfaction of the travellers in using e-ticketing. For the purpose of this paper, the empirical data were gathered through interviews by using open ended questions. Among 93 interviews with the random selected passengers, 13 interviews were deemed as invalid. The empirical results highlighted the need for raising the consciousness regarding the efficacy and the advantages of eticketing. On the other hand, many other passengers cannot conceive the possibility of travelling without use of e-ticketing, given that in the past they spent much time in finding the right agent, desired destination, purchase difficulties in making reservation, confirmation, changes, or they had to carry large amounts of cash money to buy tickets which raised insecurity concerns. Research is limited only to the description of critical incidents that occurred in Prishtina International Airport. Majority of the respondents were highly-educated with high income status. These characteristics create a bias and constrain our ability to extrapolate from the findings. Nevertheless, the study serves as a point for more in-depth analysis and discussion on e-ticketing behaviour in Airline industry.

  20. Airline Safety Improvement Through Experience with Near-Misses: A Cautionary Tale.

    Science.gov (United States)

    Madsen, Peter; Dillon, Robin L; Tinsley, Catherine H

    2016-05-01

    In recent years, the U.S. commercial airline industry has achieved unprecedented levels of safety, with the statistical risk associated with U.S. commercial aviation falling to 0.003 fatalities per 100 million passengers. But decades of research on organizational learning show that success often breeds complacency and failure inspires improvement. With accidents as rare events, can the airline industry continue safety advancements? This question is complicated by the complex system in which the industry operates where chance combinations of multiple factors contribute to what are largely probabilistic (rather than deterministic) outcomes. Thus, some apparent successes are realized because of good fortune rather than good processes, and this research intends to bring attention to these events, the near-misses. The processes that create these near-misses could pose a threat if multiple contributing factors combine in adverse ways without the intervention of good fortune. Yet, near-misses (if recognized as such) can, theoretically, offer a mechanism for continuing safety improvements, above and beyond learning gleaned from observable failure. We test whether or not this learning is apparent in the airline industry. Using data from 1990 to 2007, fixed effects Poisson regressions show that airlines learn from accidents (their own and others), and from one category of near-misses-those where the possible dangers are salient. Unfortunately, airlines do not improve following near-miss incidents when the focal event has no clear warnings of significant danger. Therefore, while airlines need to and can learn from certain near-misses, we conclude with recommendations for improving airline learning from all near-misses.

  1. Costs and Benefits of Stopping the Clock. How Airlines Profit from Changes in the EU ETS

    Energy Technology Data Exchange (ETDEWEB)

    Nelissen, D.; Faber, J.

    2012-12-15

    All flights arriving at or departing from EU airports have been included in the EU ETS from the beginning of 2012. Airlines have to surrender allowances for emissions on flights to and from EU airports. A share of the allowances has been issued to the airlines for free, the remainder needs to be acquired at an auction or from the market. In November 2012, the European Commission proposed to exempt intercontinental flights from the EU ETS for 2012, an initiative branded as 'Stopping the Clock'. As a result of this change, airlines on intercontinental routes are likely to experience additional windfall profit, since they have probably anticipated ETS-related expenditures on these routes, which they will now not incur. In addition, all airlines have a windfall profit since they are likely to pass on the value of the free allowances, as has been demonstrated to happen in all other sectors that have received free allowances. This note estimates the windfall profits. The report distinguishes two types of windfall profits: (1) Profits that occur because the opportunity costs of free allowances received for intercontinental flights have been passed on. These windfall profits would also have occurred without the 'stop the clock' exemption. We call them ETS Windfall. (2) Profits that occur because airlines have raised their revenues on intercontinental flights, but will not need to buy allowances either at the auction or from other actors because of the exemption. We call them Stopping the Clock Windfall. Depending on the cost pass through, the total windfall profits range from euro 679 million to euro 1,358 million. About a third of these windfall profits arise from the exemption of intercontinental flights. EU airlines are expected to reap the largest share of the windfall due to the change in regulation (55%), followed by US airlines (13%).

  2. An economic model of the manufacturers' aircraft production and airline earnings potential, volume 3

    Science.gov (United States)

    Kneafsey, J. T.; Hill, R. M.

    1978-01-01

    A behavioral explanation of the process of technological change in the U. S. aircraft manufacturing and airline industries is presented. The model indicates the principal factors which influence the aircraft (airframe) manufacturers in researching, developing, constructing and promoting new aircraft technology; and the financial requirements which determine the delivery of new aircraft to the domestic trunk airlines. Following specification and calibration of the model, the types and numbers of new aircraft were estimated historically for each airline's fleet. Examples of possible applications of the model to forecasting an individual airline's future fleet also are provided. The functional form of the model is a composite which was derived from several preceding econometric models developed on the foundations of the economics of innovation, acquisition, and technological change and represents an important contribution to the improved understanding of the economic and financial requirements for aircraft selection and production. The model's primary application will be to forecast the future types and numbers of new aircraft required for each domestic airline's fleet.

  3. American Consumer’s Attitudes towards Different Airline Companies Channels: A Comparison of transaction Methods

    Directory of Open Access Journals (Sweden)

    Talha Harcar

    2012-03-01

    Full Text Available Consumers are increasingly challenging better performance from companies, and these demands are being met through improvements in technology and flexibility of services. As a result of recent progresses and developments in electronic marketing, the physical locations of brick and mortar businesses have become less significant since transactions can now be accomplished in cyberspace. In this paper, consumer attitudes towards online transactions for the airline industry are examined. Despite the growing acceptance of alternative delivery channels, the travel agencies remain an essential part of the customer-airline company. It can be argued that the travel agencies not only represent an opportunity for implementing costumer relationship, but they also remain an important point of contact for sales, service, and consultative interactions. Data has been analyzed using factor analysis technique. The study presents a broad picture of the level of preference of airline customers among the available distribution channels and sheds light on how airline companies should allocate resources among the different channels. The empirical study findings indicate that online transactions for the airline industry will gain in importance and its use will accelerate at a faster rate in the coming years.

  4. Vietnam Airlines Made Staggered Progress in the First Half of 2007

    Institute of Scientific and Technical Information of China (English)

    2007-01-01

    @@ HO CHI MINH CITY, VIETNAM-According to the latest statistics results of Vietnam Airlines show that from January to June,2007, under the high-quality supervision and operation of Vietnam Airlines, a total of 31,140 flights made safety takeoffs and landings; and the total number of passengers traveling by Vietnam Airlines is 3,831,376, which is 16.5% over the same period of the last year. Among them, the total number of passengers taking domestic flights is 2,225,457,which is 23.90% over the same period of the last year; and the total number of passengers taking International flights is 1,605,919, that grew 6.9% over the same period of the last year. In the first half of 2007, the freight volume has reached to 533,850 tons.

  5. ASPECTS OF MARKETING APPLICATION WITHIN AIRLINE TRAVELLING COMPANIES. THE CASE OF ALBANIA

    Directory of Open Access Journals (Sweden)

    Areti STRINGA

    2008-06-01

    Full Text Available The objectives of the research were defined through the following tasks: 1. To synthesise the features of daily marketing activities of the airlines operating on the Albanian market and establish their strengths and weaknesses. 2. To analyse and establish if there are marked differences in marketing activities of the airlines operating on the Albanian market. Different sources of primary and secondary data were used in analysis of services marketing of airlines operating on the Albanian market. The nature of the research was exploratory. Primary data were mostly gathered from expert opinion by means of personal interviews. The depth interviews took place in offices of the respondents.

  6. Economics of technological change - A joint model for the aircraft and airline industries

    Science.gov (United States)

    Kneafsey, J. T.; Taneja, N. K.

    1981-01-01

    The principal focus of this econometric model is on the process of technological change in the U.S. aircraft manufacturing and airline industries. The problem of predicting the rate of introduction of current technology aircraft into an airline's fleet during the period of research, development, and construction for new technology aircraft arises in planning aeronautical research investments. The approach in this model is a statistical one. It attempts to identify major factors that influence transport aircraft manufacturers and airlines, and to correlate them with the patterns of delivery of new aircraft to the domestic trunk carriers. The functional form of the model has been derived from several earlier econometric models on the economics of innovation, acquisition, and technological change.

  7. Targeting Pearl River Delta, Untied Airlines Expect Direct Line to Guangzhou

    Institute of Scientific and Technical Information of China (English)

    2006-01-01

    @@ With the fast economy growth,Guangzhou and Pearl River Delta has become a key market in China.To provide better service for this market, the United Airlines took the leading role to set up an office in Guangzhou in April, 2004. At the end of last year, the United Airlines opened the ferry service between five ports in Pearl River Delta and the Sky Pier of Hong Kong International Airport by using the fast ferryboat and successfully realized the seamless connection.At present, for there is not direct flight from Guangzhou to the U. S., the United Airlines uses the ferry boat to connect Pearl River Delta to Hong Kong International Airport.

  8. Solving a manpower scheduling problem for airline catering using tabu search

    DEFF Research Database (Denmark)

    Ho, Sin C.; Leung, Janny M. Y.

    We study a manpower scheduling problem with job time-windows and job-skills compatibility constraints. This problem is motivated by airline catering operations, whereby airline meals and other supplies are delivered to aircrafts on the tarmac just before the flights take off. Jobs (flights) must...... be serviced within a given time-window by a team consisting of a driver and a loader. Each driver/loader has the skills to service some, but not all, of the airline/aircraft/configuration of the jobs. Given the jobs to be serviced and the roster of workers for each shift, the problem is to form teams...... and assign teams and start-times for the jobs, so as to service as many flights as possible. Only teams with the appropriate skills can be assigned to a flight. Workload balance among the teams is also a consideration. We present a model formulation and investigate a tabu-search heuristic approach to solve...

  9. Investigation of lateral-directional aerodynamic parameters identification method for fly-by-wire passenger airliners

    Institute of Scientific and Technical Information of China (English)

    Wu Zhao; Wang Lixin; Lin Jiaming; Ai Junqiang

    2014-01-01

    A new identification method is proposed to solve the problem of the influence on the loaded excitation signals brought by high feedback gain augmentation in lateral-directional aerody-namic parameters identification of fly-by-wire (FBW) passenger airliners. Taking for example an FBW passenger airliner model with directional relaxed-static-stability, through analysis of its signal energy distribution and airframe frequency response, a new method is proposed for signal type selec-tion, signal parameters design, and the appropriate frequency relationship between the aileron and rudder excitation signals. A simulation validation is presented of the FBW passenger airliner’s lat-eral-directional aerodynamic parameters identification. The validation result demonstrates that the designed signal can excite the lateral-directional motion mode of the FBW passenger airliner ade-quately and persistently. Meanwhile, the relative errors of aerodynamic parameters are less than 5%.

  10. 14 CFR 203.4 - Montreal Agreement as part of airline-passenger contract and conditions of carriage.

    Science.gov (United States)

    2010-01-01

    ... 14 Aeronautics and Space 4 2010-01-01 2010-01-01 false Montreal Agreement as part of airline-passenger contract and conditions of carriage. 203.4 Section 203.4 Aeronautics and Space OFFICE OF THE... CONVENTION LIABILITY LIMITS AND DEFENSES § 203.4 Montreal Agreement as part of airline-passenger contract...

  11. 75 FR 44305 - Michigan Air-Line Railway Co.-Abandonment Exemption-in Oakland County, MI

    Science.gov (United States)

    2010-07-28

    ...\\ The line traverses United States Postal Service Zip Codes 48322 and 48323. \\1\\ On July 14, 2010, MAL... Surface Transportation Board Michigan Air-Line Railway Co.--Abandonment Exemption--in Oakland County, MI Michigan Air-Line Railway Co. (MAL Railway), filed a verified notice of exemption under 49 CFR pt....

  12. 76 FR 9402 - Michigan Air-Line Railway Co.-Abandonment Exemption-in Oakland County, MI

    Science.gov (United States)

    2011-02-17

    ... Wixom, in Oakland County, Mich. The Line traverses U.S. Postal Service Zip Codes 48390 and 48393. The... Surface Transportation Board Michigan Air-Line Railway Co.--Abandonment Exemption--in Oakland County, MI On January 28, 2011, Michigan Air-Line Railway Co. (MAL Railway) filed with the...

  13. Financial Comparisons across Different Business Models in the Canadian Airline Industry

    Science.gov (United States)

    Flouris, Triant; Walker, Thomas

    2007-01-01

    This paper examines the accounting and stock price performance of two Canadian airlines, WestJet and Air Canada, over a five year period, taking into account the aftermath of the systemic shock to the airline industry produced by the September 11, 2001 (9-11), terrorist attacks and subsequent events such as the 2002 SARS outbreak, the wars in Afghanistan and Iraq, and the accompanying rise in jet fuel prices. Our study focuses on the viability of low-cost versus conventional-cost business models in Canada under the current business environment and the ability of airlines to withstand and effectively respond to catastrophic industry events. Furthermore, we link the effectiveness of the airlines responses to these events to specific elements of their respective business models. We test our hypothesis through a case study. We focus on WestJet as a typical low-cost airline and compare its accounting and stock performance to Air Canada, a legacy carrier and rival in several business sectors. We find WestJet to be much less affected by catastrophic industry events. By decomposing each airline s return volatility, we observe that WestJet s systematic and unsystematic risk increased only slightly during the industry's post-9-11 turmoil when compared to Air Canada. In addition, we find that both WestJet s accounting and stock performance have been highly superior to those of Air Canada. We argue that WestJet s business model provides the firm with significantly more financial and operational flexibility than its legacy rival, Air Canada. WestJet's lower operating costs, high consumer trust, product offering, corporate structure, workforce and work practices, as well as operational procedures are all factors that appear to contribute to its relative success.

  14. Effect of airline travel on performance: a review of the literature.

    Science.gov (United States)

    Leatherwood, Whitney E; Dragoo, Jason L

    2013-06-01

    The need for athletes to travel long distances has spurred investigation into the effect of air travel across multiple time zones on athletic performance. Rapid eastward or westward travel may negatively affect the body in many ways; therefore, strategies should be employed to minimise these effects which may hamper athletic performance. In this review, the fundamentals of circadian rhythm disruption are examined along with additional effects of airline travel including jet lag, sleep deprivation, travel at altitude and nutritional considerations that negatively affect performance. Evidence-based recommendations are provided at the end of the manuscript to minimise the effects of airline travel on performance.

  15. Assessing Aircraft Timeliness Variations By Major Airlines: Passenger Travel Practice In Uganda

    Directory of Open Access Journals (Sweden)

    Ronald Wesonga

    2013-04-01

    Full Text Available Flight delays do not only affect passenger satisfaction but also carry along costly consequences to airlines. The overall objective of the study was to assess aircraft timeliness variations by major airlines so as to determine passenger travel practice in Uganda. The study hypotheses were tested using a two-way ANOVA F-test and further measures of associations. The study found out that the number of schedules of each airline per day had a positive effect on the delay duration, whereby an additional schedule increased the average delay by a proportion of 11%. Whereas the day of the week F(16, 1129 = 1.36, p >0.01 had no significant difference in the delays amongst the airlines, the month of the year F(33, 1107 = 1.88, p < 0.001 showed a significant difference. However, the total variance of the delays was attributed to the airline (29%. It was also demonstrated from the analysis that Eagle Air (EA, Kenya Airways (KA and South African Airways (SAA experienced more delays than the British Airways (BAW by 33%, 62% and 55% respectively. Other than Wednesday, flights were delayed more on all the days of the week and less delayed in the months of October and November than in June by 26% and 3% respectively. On Saturdays and Sundays, flights were found to have longer periods of delay (p<0.05 that averaged 14 and 13 minutes respectively. The flights in January and March had longer delays (15 and 14 minutes than that recorded in the other months. Therefore, it can be concluded that the passengers who use BAW are less likely to delay than the other (EA, KA and SAA airlines and travelling in the months of October and November is highly recommended. Given that airline delay is positively correlated with the number of scheduled flights, a policy framework could be developed to optimise schedules and airline delays during departure at the airport. The template is used to format your paper and style the text. All margins, column widths, line spaces, and text

  16. Journal of Airline and Airport Management: Taking off on an exciting journey into Air Transport Research

    Directory of Open Access Journals (Sweden)

    David Gonzalez-Prieto

    2011-11-01

    Full Text Available We are pleased to introduce this first and inaugural issue of the first volume of the Journal of Airline and Airport Management (JAIRM. JAIRM is an international journal that proposes and fosters discussion on the theory and application in all areas of air transport, including (but not limited to air transport and globalization, airline and airport management. We are interested in issues related to production, logistics, operations, marketing, policy and regulation, information systems, project management, quality, as well as regional development, economics, organizational behaviour, finance and accounting in air transport research.

  17. Peculiarities of development of the low-cost airlines in Russian and Norwegian context

    OpenAIRE

    Toramanyan, Elena

    2007-01-01

    Low-cost flights per se become more and more popular in the world airline industry, while in Russia the first low-cost carrier has recently appeared. The purpose of this paper is to investigate the phenomenon of low-cost carriers, peculiarities of the development of the low-cost airlines in the context of Russian Federation and Norway. In order to cover the topic, deep literature review and qualitative research were carried out. In the paper, I attempted to follow history, analyze reasons ...

  18. A study of the financial history of the U.S. scheduled airlines and the improvement of airline profitability through technology

    Science.gov (United States)

    Wilcox, D. E.

    1975-01-01

    The financial history of the U.S. scheduled airline industry was investigated to determine the causes of the erratic profit performance of the industry and to evaluate potential economic gains from technology advances of recent years. Operational and economic factors affecting past and future profitability of the industry are discussed, although no attempt was made to examine the profitability of individual carriers. The results of the study indicate that the profit erosion of the late 1960's and early 1970's was due more to excess capacity than to inadequate fare levels, but airline problems were severely compounded by the rapid fuel price escalation in 1974 and 1975. Near-term solutions to the airline financial problems depend upon the course of action by the industry and the CAB and the general economic health of the nation. For the longer term, the only acceptable alternative to continued fare increases is a reduction in unit operating costs through technological advance. The next generation of transports is expected to incorporate technologies developed under Government sponsorship in the 1960's and 1970's with significant improvements in fuel consumption and operating costs.

  19. Pilot Greenhouse

    CERN Multimedia

    1983-01-01

    This pilot greenhouse was built in collaboration with the "Association des Maraichers" of Geneva in the frame of the study for making use of the heat rejected as warm water by CERN accelerators and experiments. Among other improvements, more automated and precise regulation systems for heating and ventilation were developed. See also 8305598X.

  20. Airline network development in Europe and its implications for airport planning

    NARCIS (Netherlands)

    Burghouwt, G.

    2007-01-01

    Order by Fax Printer Friendly PDF Brochure Send to Friend Enquire before Buying Hard Copy Airline Network Development in Europe and its Implications for Airport Planning Ashgate Publishing, March 2007, Pages: 300 Description Table of Contents Enquire before Buying Send to a Friend The ongoing deregu

  1. -New Destinations, Greater Convenience-ANA and Singapore Airlines Expand Strategic Code-Sharing Agreement

    Institute of Scientific and Technical Information of China (English)

    2007-01-01

    @@ ANA and Singapore Airlines have filed for permission to increase their present code-sharing relationship to cover destinations in Asia,North America and Japan beyond the hub mrports of Singapore Changi Airport and Tokyo Narita Airport,from September 1 this year.

  2. United Airlines Launches New Daily Beijing-San Francisco Non-Stop Services

    Institute of Scientific and Technical Information of China (English)

    2004-01-01

    @@ United Airlines, the leading carrier between the U.S. and China, announced today that its new Beijing to San Francisco non-stop flight took off from Beijing at 12:00 p.m. helping to open a new air service route between two of the world's greatest cities.

  3. Newspaper Front Page Coverage of "the Korean Airliner Boeing 747 Massacre" in Six Newspapers.

    Science.gov (United States)

    Kang, Jong Geun

    A study investigated three United States and three foreign newspapers to determine the direction or bias of coverage of the 1983 Korean Airline (KAL) incident and any differences in coverage. It was hypothesized (1) that the amount of space allotted to the story in U. S. newspapers would be greater than that in foreign newspapers; (2) that there…

  4. 77 FR 41371 - Proposed Information Collection; Comment Request; Foreign Airline Operators' Revenues and...

    Science.gov (United States)

    2012-07-13

    ... salaries paid to employees in the United States, agents' and brokers' fees and commissions for arrangement.... economic accounts, to support U.S. commercial policy on trade in transportation services, to conduct trade... policy questions related to foreign airline operators' revenues and expenses in the United States....

  5. Detention of Star I Airline's only plane causes havoc / Linas Jegelevicius

    Index Scriptorium Estoniae

    Jegelevicius, Linas

    2010-01-01

    Leedu lennukompanii Star1 Airlines teatas 24. septembril, et peatab kõik oma lennud kuni 2. oktoobrini. Leedu lennuaamet uurib Star1 Airlinesi finantsseisu. Paljud reisijad on jäänud lennujaamadesse. Transpordiminister Eligijus Masiulise sõnul võidakse firmalt Euroopa Liidu reeglite rikkumise tõttu lennulitsents ära võtta

  6. 78 FR 28625 - American Airlines, a Subsidiary of AMR Corporation, Tulsa International Airport, Fleet Services...

    Science.gov (United States)

    2013-05-15

    ... the Federal Register on March 26, 2013 (78 FR 18370). Pursuant to 29 CFR 90.18(c) reconsideration may... International Airport, Fleet Services Clerks, Tulsa, Oklahoma; Notice of Negative Determination Regarding... workers of American Airlines, a subsidiary of AMR Corporation, Tulsa International Airport, Fleet...

  7. Investigating brand personality of state-owned and private airlines: Maham Versus Iran Air

    Directory of Open Access Journals (Sweden)

    Mahdi Karoubi

    2014-06-01

    Full Text Available Today, companies need to create exclusion not in the market but in their own capabilities and features in order to gain distinction. The creation and maintenance of distinction through functional features is nearly impossible anymore. Thus, apart from the functional features, companies need to consider their intangible properties, among which brand is one of the most important ones. One of components researchers have detected for brand is personality, which can enhance the preference and loyalty of the customers and influence their decision process. In the service section, due to its specific features, the impacts of brand personality are more important and more complicated and airline companies, as service industries, which provide one of the most intangible products, are no exception. In the current study, using Aaker's Five-Dimension Model for brand personality, brand personality of a state-owned airline company (Iran Air and a private one (Mahan are compared from the perspective of technical directors of travel agencies. The population includes 233 technical directors whose views regarding brand personality of airline companies are studied following the distribution of questionnaires. The results of the data analysis indicate Mahan Airline is superior to Iran Air in all the five dimensions.

  8. Deterministic Price Setting Rules to Guarantee Profitability of Unbundling in the Airline Industry

    NARCIS (Netherlands)

    Van Diepen, G.; Curran, R.

    2011-01-01

    Unbundling the traditional airfare is one of the airline industry’s practices to generate ancillary revenue in its struggle for profitability. However, unbundling might just as well negatively affect profit. In this paper deterministic price setting rules are established to guarantee profitability o

  9. Customers' attributional judgments towards complaint handling in airline service: a confirmatory study based on attribution theory.

    Science.gov (United States)

    Chiou, Wen-Bin

    2007-06-01

    Besides flight safety, complaint handling plays a crucial role in airline service. Based upon Kelley's attribution theory, in the present study customers' attributions were examined under different conditions of complaint handling by the airlines. There were 531 passengers (216 women; ages 21 to 63 years, M = 41.5, SD = 11.1) with experiences of customer complaints who were recruited while awaiting boarding. Participants received one hypothetical scenario of three attributional conditions about complaint handling and then reported their attributional judgments. The findings indicated that the passengers were most likely to attribute the company's complaint handling to unconditional compliance when the airline company reacted to customer complaints under low distinctiveness, high consistency, and when consensus among the airlines was low. On the other hand, most passengers attributed the company's complaint handling to conditional compliance under the conditions in which distinctiveness, consistency, and consensus were all high. The results provide further insights into how different policies of complaint management affect customers' attributions. Future directions and managerial implications are also discussed.

  10. 76 FR 22865 - Action Affecting Export Privileges; Orion Air, S.L. and Syrian Pearl Airlines

    Science.gov (United States)

    2011-04-25

    ..., Orion Air, S.L., Canada Real de Merinas, 7 Edificio 5, 3'A, Eissenhower business center, 28042 Madrid... Airlines In the Matter of: Orion Air, S.L., Canada Real de Merinas, 7 Edificio 5, 3'A, Eissenhower business center, 28042 Madrid, Spain; and Ad. de las Cortes Valencianas no 37, Esc.A Puerta 45 46015...

  11. Sur une ligne aerienne. Carrieres bilinques (On an Airline. Bilingual Careers).

    Science.gov (United States)

    Argue, Valerie; Ullmann, Rebecca

    This multimedia kit for French instruction at the secondary level aims to acquaint students with some basic airline terminology in French. One goal of the modular course is to show students the practical link that exists between the study of French and the work world. The kit is represented by a teacher's guide, a student handbook, and a…

  12. Perceptions of Service Quality: An Empirical Assessment of Modified SERVQUAL Model among Domestic Airline Carriers in Nigeria

    Directory of Open Access Journals (Sweden)

    Ganiyu Rahim A.

    2016-12-01

    Full Text Available Literature is replete with a large number of theories related to service quality measurement and dimensions in an airline context. To date, there is no consensus of opinion on the generic model and of the number of dimensions most appropriate to evaluate service quality in airline industry. This study investigates service quality dimensions in the Nigerian airline industry. The cross-sectional survey research design was adopted. Convenience sampling was used to select 800 respondents among departing air travellers in Lagos State. A structured questionnaire containing 28 items was developed to evaluate the perceived service quality of domestic airlines. The data collected were analysed using descriptive statistics, Pearson’s correlation analysis, and one-sample t-test. The dimensionality of perceived service quality in Nigeria’s airline industry was explored using exploratory factor analysis. From the analysis carried out, it was established that the modified SERVQUAL model provided a satisfactory level of overall reliability in Nigeria’s airline context, which implies that all the items were cohesive in forming the SERVQUAL dimensions. According to the findings of this study, all service quality dimensions are positively and significantly interrelated. The perceived service quality of domestic airlines across these dimensions was found to be poor. The most dissatisfied dimensions in order of ranking were: flight pattern, reliability, facilities, assurance, responsiveness, employee, and customization. On the basis of the aforementioned findings, this study concludes that airline operators should redefine their service standards to one that is customer-focused by identifying the dimension of service quality most preferred by the passengers and continuously strive to improve service delivery. The study recommends that airline operators should recognize the changing needs and expectations of air travellers and customize their range of services

  13. Occupational cosmic radiation exposure and cancer in airline cabin crew.

    Energy Technology Data Exchange (ETDEWEB)

    Kojo, K.

    2013-03-15

    Cosmic radiation dose rates are considerably higher at cruising altitudes of airplanes than at ground level. Previous studies have found increased risk of certain cancers among aircraft cabin crew, but the results are not consistent across different studies. Despite individual cosmic radiation exposure assessment is important for evaluating the relation between cosmic radiation exposure and cancer risk, only few previous studies have tried to develop an exposure assessment method. The evidence for adverse health effects in aircrews due to ionizing radiation is inconclusive because quantitative dose estimates have not been used. No information on possible confounders has been collected. For an occupational group with an increased risk of certain cancers it is very important to assess if the risk is related to occupational exposure. The goal of this thesis was to develop two separate retrospective exposure assessment methods for occupational exposure to cosmic radiation. The methods included the assessment based on survey on flight histories and based on company flight timetables. Another goal was to describe the cancer incidence among aircraft cabin crew with a large cohort in four Nordic countries, i.e., Finland, Iceland, Norway, and Sweden. Also the contribution of occupational as well as non-occupational factors to breast and skin cancer risk among the cabin crew was studied with case-control studies. Using the survey method of cosmic radiation exposure assessment, the median annual radiation dose of Finnish airline cabin crew was 0.6 milliSievert (mSv) in the 1960s, 3.3 mSv in the 1970s, and 3.6 mSv in the 1980s. With the flight timetable method, the annual radiation dose increased with time being 0.7 mSv in the 1960 and 2.1 mSv in the 1995. With the survey method, the median career dose was 27.9 mSv and with the timetable method 20.8 mSv. These methods provide improved means for individual cosmic radiation exposure assessment compared to studies where cruder

  14. A YEN FOR THE DOLLAR: Airlines and the Transformation of US-Japanese Tourism, 1947-1977

    Directory of Open Access Journals (Sweden)

    Douglas Karsner

    2009-01-01

    Full Text Available This article examines the transformation of transpacific tourism between the United States and Japan from 1947 to 1977, focusing on the key role that Pan American World Airways, Northwest Orient Airlines, and Japan Airlines played in this development. In the late 1940s, travel was mostly by a small upper class leisure market cruising on ships. Linkages between the air carriers and other factors, including governmental policy, travel organizations, and changes in business and culture influenced the industry. By the 1970s, these elements had reshaped the nature and geography of tourism, into a mass airline tourist market characterized by package tours, special interest trips, and consumer values.

  15. Analysis of Southwest Airline Spider-web Airline Network Structure Characteristics%美西南蛛网式航线网络结构特点分析

    Institute of Scientific and Technical Information of China (English)

    李林琳; 杨文东

    2015-01-01

    美国西南航空公司运营蛛网式航线网络的成功引起民航界的普遍关注,值得借鉴用于规划我国的航线网络。从美西南航线网络发展历程出发,分析美西南航线网络及航班的情况,划分焦点城市的等级,比较不同等级焦点城市之间的航线开通比例,进而给出美西南蛛网式航线网络的平面及空间结构。综合美西南的运营模式和其航线网络的结构特点,归纳蛛网式航线网络和枢纽式航线网络的关系。%The success of Southwest Airline operating spider‐web airline network (SWAN ) attracted widespread attention of domestic and international civil aviation ,is worthy of reference for the plan‐ning of our country’s route network .First ,the development of Southwest’s airline network is de‐scribed ,the Southwest route network and flight frequency is analyzed ,the focus city’s level is divided and a comparison is made between the different grade focus city routes open ratio ,then the Southwest SWAN’s planar and spatial structure is built .Integrating the Southwest operation mode and the structure characteristics of its route network ,the relationship is summarized between SWAN and the hub‐and‐spoke netw ork .

  16. Fatiguing effect of multiple take-offs and landings in regional airline operations.

    Science.gov (United States)

    Honn, Kimberly A; Satterfield, Brieann C; McCauley, Peter; Caldwell, J Lynn; Van Dongen, Hans P A

    2016-01-01

    Fatigue is a risk factor for flight performance and safety in commercial aviation. In US commercial aviation, to help to curb fatigue, the maximum duration of flight duty periods is regulated based on the scheduled start time and the number of flight segments to be flown. There is scientific support for regulating maximum duty duration based on scheduled start time; fatigue is well established to be modulated by circadian rhythms. However, it has not been established scientifically whether the number of flight segments, per se, affects fatigue. To address this science gap, we conducted a randomized, counterbalanced, cross-over study with 24 active-duty regional airline pilots. Objective and subjective fatigue was compared between a 9-hour duty day with multiple take-offs and landings versus a duty day of equal duration with a single take-off and landing. To standardize experimental conditions and isolate the fatiguing effect of the number of segments flown, the entire duty schedules were carried out in a high-fidelity, moving-base, full-flight, regional jet flight simulator. Steps were taken to maintain operational realism, including simulated airplane inspections and acceptance checks, use of realistic dispatch releases and airport charts, real-world air traffic control interactions, etc. During each of the two duty days, 10 fatigue test bouts were administered, which included a 10-minute Psychomotor Vigilance Test (PVT) assessment of objective fatigue and Samn-Perelli (SP) and Karolinska Sleepiness Scale (KSS) assessments of subjective sleepiness/fatigue. Results showed a greater build-up of objective and subjective fatigue in the multi-segment duty day than in the single-segment duty day. With duty start time and duration and other variables that could impact fatigue levels held constant, the greater build-up of fatigue in the multi-segment duty day was attributable specifically to the difference in the number of flight segments flown. Compared to findings in

  17. Customers' expectations of complaint handling by airline service: privilege status and reasonability of demands from a social learning perspective.

    Science.gov (United States)

    Chiou, Wen-Bin; Chang, Ming-Hsu; Yang, Chao-Chin

    2009-04-01

    In the airline industry, membership and cabin class are noticeable servicescape features of customers' privilege status. Customers may learn that higher privilege customers are more desired and endured by the airline. From the customers' point of view, those with higher privilege may expect their demands to be complied with when they complain. The present study employed hypothetical scenarios to investigate how the privilege status of passengers and reasonability of their demands influenced their expectations toward the compliance of airline personnel. Analysis showed that higher privilege customers were more likely to expect airline personnel to comply with their demands. Moreover, participants with medium or high levels of privilege status had greater expectations of compliance even when demands were unreasonable. In sum, customer expectations toward complaint handling reflected predictions based on social learning.

  18. Perceived Service Quality and Customer Loyalty: The Mediating Effect of Passenger Satisfaction in the Nigerian Airline Industry

    Directory of Open Access Journals (Sweden)

    Rahim A. Ganiyu

    2016-12-01

    Full Text Available The long-term survival and competiveness of the airline business is strongly connected to the quality of service offered by airline operators and their ability to satisfy and build long-term relationships with customers. This study investigates the relationship among service quality, customer satisfaction and loyalty in the Nigerian airline industry. The cross-sectional survey research design was chosen in order to collect the primary data, using a structured questionnaire. Convenience sampling was adopted to draw a sample of 800 respondents. The data collected were analysed using correlation and multiple regression analysis. The findings of this study largely support the hypothesized relationships proposed in the conceptual framework. The results specifically reveal that perceived service quality is positively related to both passengers’ satisfaction and loyalty. The relationship between passenger satisfaction and loyalty towards the airlines was also found to be positive. The mediating effect of customer satisfaction between perceived service quality and customer loyalty is also found to be positive and partially supported. On the basis of the findings of this study, we conclude that perceived service quality does influence passenger satisfaction, and by extension, loyalty to the airlines. Thus, improvement of service quality is an adjuvant factor to sustainable differentiation and competitiveness in the airline industry. We therefore, recommend that airline operators develop and implement market-oriented service strategies to identify customers’ needs and expectations in order to serve them better. Additionally, airline operators should measure service quality regularly to assure that they are keep meeting passengers’ expectations, and consider customizing their products and services (as needed to enhance customer satisfaction and loyalty.

  19. Assessing the status of airline safety culture and its relationship to key employee attitudes

    Science.gov (United States)

    Owen, Edward L.

    The need to identify the factors that influence the overall safety environment and compliance with safety procedures within airline operations is substantial. This study examines the relationships between job satisfaction, the overall perception of the safety culture, and compliance with safety rules and regulations of airline employees working in flight operations. A survey questionnaire administered via the internet gathered responses which were converted to numerical values for quantitative analysis. The results were grouped to provide indications of overall average levels in each of the three categories, satisfaction, perceptions, and compliance. Correlations between data in the three sets were tested for statistical significance using two-sample t-tests assuming equal variances. Strong statistical significance was found between job satisfaction and compliance with safety rules and between perceptions of the safety environment and safety compliance. The relationship between job satisfaction and safety perceptions did not show strong statistical significance.

  20. IOPS advisor: Research in progress on knowledge-intensive methods for irregular operations airline scheduling

    Science.gov (United States)

    Borse, John E.; Owens, Christopher C.

    1992-01-01

    Our research focuses on the problem of recovering from perturbations in large-scale schedules, specifically on the ability of a human-machine partnership to dynamically modify an airline schedule in response to unanticipated disruptions. This task is characterized by massive interdependencies and a large space of possible actions. Our approach is to apply the following: qualitative, knowledge-intensive techniques relying on a memory of stereotypical failures and appropriate recoveries; and quantitative techniques drawn from the Operations Research community's work on scheduling. Our main scientific challenge is to represent schedules, failures, and repairs so as to make both sets of techniques applicable to the same data. This paper outlines ongoing research in which we are cooperating with United Airlines to develop our understanding of the scientific issues underlying the practicalities of dynamic, real-time schedule repair.

  1. Receipt and use of half-fare airline coupons at selected Department of Energy field locations

    Energy Technology Data Exchange (ETDEWEB)

    1980-08-11

    The receipt and use of half-fare coupons obtained by employees of DOE field offices and DOE contractors while traveling at DOE expense were reviewed. These coupons, issued by United Airlines and American Airlines, provided for air travel at half-fare if used before December 15, 1979. Potential savings to DOE through coupon use ranging from $50,000 to $100,000 were lost, because of ineffective management action by both federal and contractor officials. Recommendations were that DOE ascertain the extent of the failure of contractors to recover coupons from their employees and recover from the contractors the amounts lost. IG submitted a draft of this final report for comment and received the comments of the Controller, the Director of Administration, and the Director of Procurement and Contracts Management. The comments included useful information; and where appropriate, the final report was changed to reflect the comments. In addition, the comments in their entirety are contained in the appendices.

  2. Collective efficacy in a high-fidelity simulation of an airline operations center

    Science.gov (United States)

    Jinkerson, Shanna

    This study investigated the relationships between collective efficacy, teamwork, and team performance. Participants were placed into teams, where they worked together in a high-fidelity simulation of an airline operations center. Each individual was assigned a different role to represent different jobs within an airline (Flight Operations Coordinator, Crew Scheduling, Maintenance, Weather, Flight Scheduling, or Flight Planning.) Participants completed a total of three simulations with an After Action Review between each. Within this setting, both team performance and teamwork behaviors were shown to be positively related to expectations for subsequent performance (collective efficacy). Additionally, teamwork and collective efficacy were not shown to be concomitantly related to subsequent team performance. A chi-square test was used to evaluate existence of performance spirals, and they were not supported. The results of this study were likely impacted by lack of power, as well as a lack of consistency across the three simulations.

  3. Business Model as an Inducer of Disruptive Innovations: The Case of Gol Airlines

    Directory of Open Access Journals (Sweden)

    Sirlei de Almeida Pereira

    2015-10-01

    Full Text Available This study was undertaken to investigate the premises that the success of disruptive innovation is related to the business model adopted by organizations. An analysis of five business models from the literature review - Bovet and Martha (2000, Applegate (2001, Chesbrough and Rosenbloom (2002, Osterwalder and Pigneur (2010, and Rodrigues, Maccari and Lenzi (2012 – was conducted based on the case of the Brazilian Gol Airlines who is recognized as a success business that promoted a disruptive innovation. The results suggest that the assertive choice of the business model can leverage innovation processes, and two of the models listed are adherence to the case studied. Keywords: Disruptive Innovation; Business Model; Innovation Elements; Strategy; Gol Airlines.

  4. Use of automated external defibrillators in a Brazilian airline. A 1-year experience

    Directory of Open Access Journals (Sweden)

    Alves Paulo Magalhães

    2001-01-01

    Full Text Available After the incorporation of automated external defibrilators by other airlines and the support of the Brazilian Society of cardiology, Varig Airlines Began the onboard defibrilation program with the initial purpose of equiping wide-body aircrafts frequently used in international flights and that airplanes use in the Rio - São Paulo route. With all fight attendants trained, the automated. External defibrilation devides were incorporated to 34 airplanes of a total pleet of 80 aircrats. The devices were intalled in the bagage compartments secured with velero straps and 2 pairs of electrods, one or which pre-conected to the device to minimize application time. Later, a portable monitor was addres to the ressocitation kit in the long flights. The expansion of the knowledge of the basic life support fundamentors and the correted implantation of the survival chain and of the automated external defibrilators will increase the extense of recovery of cardiorespiratory arrest victins in aircrafts.

  5. Scale development of safety management system evaluation for the airline industry.

    Science.gov (United States)

    Chen, Ching-Fu; Chen, Shu-Chuan

    2012-07-01

    The airline industry relies on the implementation of Safety Management System (SMS) to integrate safety policies and augment safety performance at both organizational and individual levels. Although there are various degrees of SMS implementation in practice, a comprehensive scale measuring the essential dimensions of SMS is still lacking. This paper thus aims to develop an SMS measurement scale from the perspective of aviation experts and airline managers to evaluate the performance of company's safety management system, by adopting Schwab's (1980) three-stage scale development procedure. The results reveal a five-factor structure consisting of 23 items. The five factors include documentation and commands, safety promotion and training, executive management commitment, emergency preparedness and response plan and safety management policy. The implications of this SMS evaluation scale for practitioners and future research are discussed.

  6. Optimization Model and Algorithm Design for Airline Fleet Planning in a Multiairline Competitive Environment

    Directory of Open Access Journals (Sweden)

    Yu Wang

    2015-01-01

    Full Text Available This paper presents a multiobjective mathematical programming model to optimize airline fleet size and structure with consideration of several critical factors severely affecting the fleet planning process. The main purpose of this paper is to reveal how multiairline competitive behaviors impact airline fleet size and structure by enhancing the existing route-based fleet planning model with consideration of the interaction between market share and flight frequency and also by applying the concept of equilibrium optimum to design heuristic algorithm for solving the model. Through case study and comparison, the heuristic algorithm is proved to be effective. By using the algorithm presented in this paper, the fleet operational profit is significantly increased compared with the use of the existing route-based model. Sensitivity analysis suggests that the fleet size and structure are more sensitive to the increase of fare price than to the increase of passenger demand.

  7. STUDY REGARDING COMPANIES PERFORMANCE MEASUREMENT THROUGH NON-FINANCIAL INDICATORS – THE CASE OF AIRLINE INDUSTRY

    Directory of Open Access Journals (Sweden)

    Radu-Dan TURCU

    2015-12-01

    Full Text Available The fact that financial information alone is insufficient in assessing a company’s performance is more and more debated. . The present paper aims to analyze the relation between the changes in companies’ market value and selected financial and non-financial indicators for the airline industry. The main aim of this study is to analyze the value relevance of non-financial information in assessing a company’s performance by reference to the airline industry. The results reveal that non-financial indicators “load factor”, “available seat kilometers” and the financial measures “pretax return on assets”,“curent ratio”, ”debt-to-equity ratio” and ”sales growth” are valuable in explaining the stock price evolution.

  8. Smoke-free airlines and the role of organized labor: a case study.

    Science.gov (United States)

    Pan, Jocelyn; Barbeau, Elizabeth M; Levenstein, Charles; Balbach, Edith D

    2005-03-01

    Labor unions play an important role in debates about smoke-free worksites. We investigated the role of flight attendants and their unions in creating smoke-free air travel. We used case study methodology to search tobacco industry documents and labor union periodicals and to interview key informants (i.e., people identified as having first-hand information and experience in the campaign to make airlines smoke free). We then compared findings across these data sources. Tobacco industry strategies against the establishment of smoke-free worksites failed in the case of airlines, largely because of the efforts of flight attendants and their unions. Other factors contributed to the failure but likely would have been insufficient to derail industry efforts without strong stands by the flight attendants. This case illustrates the potential for successful partnerships between unions and tobacco control policy advocates when developing smoke-free worksite policies.

  9. A Comprehensive Assessment of Biologicals Contained Within Commercial Airliner Cabin Air

    Science.gov (United States)

    LaDuc, Myron T.; Osman, Shariff; Dekas, Anne; Stuecker, Tara; Newcombe, Dave; Piceno, Yvette; Fuhrman, J.; Andersen, Gary; Venkateswaran, Kasthuri; Bearman, Greg

    2006-01-01

    Both culture-based and culture-independent, biomarker-targeted microbial enumeration and identification technologies were employed to estimate total microbial and viral burden and diversity within the cabin air of commercial airliners. Samples from each of twenty flights spanning three commercial carriers were collected via air-impingement. When the total viable microbial population was estimated by assaying relative concentrations of the universal energy carrier ATP, values ranged from below detection limits (BDL) to 4.1 x 106 cells/cubic m of air. The total viable microbial population was extremely low in both of Airline A (approximately 10% samples) and C (approximately 18% samples) compared to the samples collected aboard flights on Airline A and B (approximately 70% samples). When samples were collected as a function of time over the course of flights, a gradual accumulation of microbes was observed from the time of passenger boarding through mid-flight, followed by a sharp decline in microbial abundance and viability from the initiation of descent through landing. It is concluded in this study that only 10% of the viable microbes of the cabin air were cultivable and suggested a need to employ state-of-the art molecular assay that measures both cultivable and viable-but-non-cultivable microbes. Among the cultivable bacteria, colonies of Acinetobacter sp. were by far the most profuse in Phase I, and Gram-positive bacteria of the genera Staphylococcus and Bacillus were the most abundant during Phase II. The isolation of the human pathogens Acinetobacter johnsonii, A. calcoaceticus, Janibacter melonis, Microbacterium trichotecenolyticum, Massilia timonae, Staphylococcus saprophyticus, Corynebacterium lipophiloflavum is concerning, as these bacteria can cause meningitis, septicemia, and a handful of sometimes fatal diseases and infections. Molecular microbial community analyses exhibited presence of the alpha-, beta-, gamma-, and delta- proteobacteria, as well as

  10. THE MEASUREMENT OF SERVICE QUALITY WITH SERVQUAL FOR DIFFERENT DOMESTIC AIRLINE FIRMS IN TURKEY

    Directory of Open Access Journals (Sweden)

    Kenan Aydin

    2012-11-01

    Full Text Available The primary purpose of this research is to determine whether there is a significant differencebetween the passengers’ service quality expectations and service quality perceptions in differentairline firms. The collateral purpose is to find out whether there is a significant difference betweenservice quality expectation and service quality perception of the passengers who have differentsocio-demographic characteristics. To achieve these purposes, the 5 - dimensional scale, suggestedby Parasuraman et.al (1988 was applied to the airline travel sector. The questionnaire was used ininterviewing the passengers at Sabiha Gökçen Airport in Istanbul in Turkey with a “face to face”method. The data was analysed in SPSS 16 program after questionnnaires were collected. Firstly, thedemographic characteristics of passengers were presented for different airline firms. Then the highestand the lowest gaps for the each statement was determined. Lastly it was compared if there was asignificant difference between the service quality expectation and perception for different domesticairline firms.

  11. “NOW HAWAII IS ONLY HOURS AWAY!:” THE AIRLINES ALTER TOURISM

    Directory of Open Access Journals (Sweden)

    Douglas Karsner

    1999-01-01

    Full Text Available This article examines how commercial aviation influenced the nature of tourism between 1945 and 1970. Long-term trends such as rising real income, education levels, and leisure time, combined with postwar, airline-initiated developments, such as coach class service and credit plans, to transform pleasure travel for millions of Americans. The most significant changes include the emergence of a large middle class tourist market, and a growing preference for planes over ships and trains for long distance trips.

  12. Strategic Responses of Airlines in Malaysia to the ASEAN Open Skies Policy

    OpenAIRE

    Tan, Wei Ghen

    2008-01-01

    Despite its dependence on global operations, airline industry is excluded from the general agreements on trade in services (GATS). Due to the restrictions imposed by individual countries, the industry was highly regulated. However, pressures for changes have emerged lately due to the economic trend. From bilateral to multilateral agreements, these air services agreements are gradually being substituted by “open skies” arrangement. Most of these arrangements are made through regional or supran...

  13. Singapore Airlines to Fly A380 to Beijing Due to Olympics Demand

    Institute of Scientific and Technical Information of China (English)

    2008-01-01

    @@ Customers will enjoy exhilarating sporting action,exciting moments when they fly with Singapore Airlincs during the 2008 Summer Olympic Games in Beijing.To satisfy higher demand on its flights during the of the Olympic Games,Singapore Airlines will fly the Airbus A380 super-jumbo,the world's largest passenger plane,on one of its three daily flights between Singapore and Beijing for one week in early August.

  14. CRISIS COMMUNICATION: A STUDY OF MALAYSIA AIRLINES' RESPONSE TO THE MH17 CRISIS

    OpenAIRE

    2015-01-01

    This project investigates Malaysia Airlines communicative efforts in the MH17-crisis. The theoretical frame consists of W. Timothy Coombs’ Situational Crisis Communication Theory (SCCT) and Image Restoration Theory by William L. Benoit. The Coombs’ analysis entails looking at the contextual factors to develop relevant strategies. Benoit is used as a framework in the textual analysis to explore which strategies MAS employed - scrutinising press releases from the first 48 hours. We compar...

  15. Assessing the Relationship between Airlines' Maintenance Outsourcing and Aviation Professionals' Job Satisfaction

    Science.gov (United States)

    McCamey, Rotorua

    The current economic and security challenges placed an additional burden on U.S. airlines to provide optimum service at reasonable costs to the flying public. In efforts to stay competitive, U.S. airlines increased foreign-based outsourcing of aircraft major repair and overhaul (MRO) mainly to reduce labor costs and conserve capital. This concentrated focus on outsourcing and restructuring, ignored job dissatisfaction among remaining employees which could reduce and or eliminate an airline's competitiveness. The purpose of this quantitative study was (a) to assess the relationship between increased levels of foreign-based MRO outsourcing and aviation professionals' job satisfaction (Y1); (b) to assess the influence of increased levels of foreign-based outsourcing on MRO control (Y2), MRO error rate (Y3), and MRO technical punctuality (Y4) as perceived by aviation professionals; and (c) to assess the influence of increased levels of foreign-based MRO outsourcing on technical skills (Y5) and morale ( Y6) as perceived by aviation professionals. The survey instrument was utilized based on Paul Spector's Job Satisfaction Questionnaire and MRO specific questions. A random sample of 300 U.S. airline participants was requested via MarketTools to meet required sample size of 110 as determined through a priori power analysis. Study data rendered 198 useable surveys of 213 total responses, and correlation, multiple regression, and ANOVA methods were used to test study hypotheses. The Spearman's rho for (Y 1) was statistically significant, p = .010 and multiple regression was statistically significant, p < .001. A one-way ANOVA indicated participants differed in their opinions of (Y2) through (Y6), Recommendations for future research include contrasting domestic and global MRO providers, and examining global aircraft parts suppliers and aviation technical training.

  16. How to Control Airline Routes from the Supply Side: The Case of TAP

    Science.gov (United States)

    Button, Kenneth; Costa, Alvaro; Reis, Vasco

    2005-01-01

    Competition in the European airline industry is currently fierce in the face of depressed demand conditions, and in the wake of privatizations and liberalization. The Portuguese flag carrier, TAP Air Portugal, operates within this environment. It is a medium sized carrier that was part of the defunct Qualiflyer Group alliance and has recently joined the Star Alliance. It controls more than 50% of the air market between Europe and Brazil and Europe and Angola. Nevertheless, it has been experiencing financial losses. One reason for this is that, following the reasoning of Ronald Coase (1946), it is difficult for any company with decreasing average costs to recover full costs in a highly competitive market. One way of approaching the problem is to establish quasi-monopoly power and airlines have done this through such things as frequent flyer programs and hub-and-spoke operations. Other airlines, notably charter carriers, have sought to adjust capacity and services to meet an anticipated cash flow. In practice, many have used a combination of measures with mixed success. This paper focuses on how TAP has responded to changing conditions by adjusting its supply-side activities in terms of restructuring its network to maximize potential revenues.

  17. Customer Satisfaction and Loyalty: A Study of Interrelationships and Effects in Nigerian Domestic Airline Industry

    Directory of Open Access Journals (Sweden)

    Rahim A. Ganiyu

    2017-03-01

    Full Text Available The debate concerning the interrelationships and effects between customer satisfaction and loyalty has been tossed back and forth, without a consensus opinion. This study examines the linkages between customer satisfaction and loyalty in Nigerian domestic airline industry. The study adopted correlation research design to elicit information via questionnaire from 600 domestic air passengers drawn through convenience sampling technique. The data obtained from the respondents were analysed with Pearson correlation analysis, linear regression, and One-way analysis of variance. Based on 383 completed data, the results provide support for the association and influence of customer satisfaction on customer loyalty. The study also found out that frequent air travelers displayed more loyalty tendency towards airline carriers compared to non-frequent air passengers. On the basis of aforementioned findings, the study concludes that customer satisfaction is extremely important in building and enhancing customer loyalty. Therefore, airline carriers should implement strategies that will guarantee long-term relationship with air travellers by offering service quality that will meet and exceeds their expectations and by extension customer satisfaction.

  18. Assessing the structure of non-routine decision processes in Airline Operations Control.

    Science.gov (United States)

    Richters, Floor; Schraagen, Jan Maarten; Heerkens, Hans

    2016-03-01

    Unfamiliar severe disruptions challenge Airline Operations Control professionals most, as their expertise is stretched to its limits. This study has elicited the structure of Airline Operations Control professionals' decision process during unfamiliar disruptions by mapping three macrocognitive activities on the decision ladder: sensemaking, option evaluation and action planning. The relationship between this structure and decision quality was measured. A simulated task was staged, based on which think-aloud protocols were obtained. Results show that the general decision process structure resembles the structure of experts working under routine conditions, in terms of the general structure of the macrocognitive activities, and the rule-based approach used to identify options and actions. Surprisingly, high quality of decision outcomes was found to relate to the use of rule-based strategies. This implies that successful professionals are capable of dealing with unfamiliar problems by reframing them into familiar ones, rather than to engage in knowledge-based processing. Practitioner Summary: We examined the macrocognitive structure of Airline Operations Control professionals' decision process during a simulated unfamiliar disruption in relation to decision quality. Results suggest that successful professionals are capable of dealing with unfamiliar problems by reframing them into familiar ones, rather than to engage in knowledge-based processing.

  19. Lifestyle factors, direct and indirect costs for a Brazilian airline company.

    Science.gov (United States)

    Rabacow, Fabiana Maluf; Luiz, Olinda do Carmo; Malik, Ana Maria; Burdorf, Alex

    2014-12-01

    OBJECTIVE To analyze lifestyle risk factors related to direct healthcare costs and the indirect costs due to sick leave among workers of an airline company in Brazil. METHODS In this longitudinal 12-month study of 2,201 employees of a Brazilian airline company, the costs of sick leave and healthcare were the primary outcomes of interest. Information on the independent variables, such as gender, age, educational level, type of work, stress, and lifestyle-related factors (body mass index, physical activity, and smoking), was collected using a questionnaire on enrolment in the study. Data on sick leave days were available from the company register, and data on healthcare costs were obtained from insurance records. Multivariate linear regression analysis was used to investigate the association between direct and indirect healthcare costs with sociodemographic, work, and lifestyle-related factors. RESULTS Over the 12-month study period, the average direct healthcare expenditure per worker was US$505.00 and the average indirect cost because of sick leave was US$249.00 per worker. Direct costs were more than twice the indirect costs and both were higher in women. Body mass index was a determinant of direct costs and smoking was a determinant of indirect costs. CONCLUSIONS Obesity and smoking among workers in a Brazilian airline company were associated with increased health costs. Therefore, promoting a healthy diet, physical activity, and anti-tobacco campaigns are important targets for health promotion in this study population.

  20. Considering Competition to Solve a Flight Schedule and Aircraft Routing Problem for Small Airlines

    Directory of Open Access Journals (Sweden)

    J. Díaz-Ramírez

    2012-08-01

    Full Text Available For the case of low-cost airlines, which are characterized by having a single fleet with a small number of airplanes, ina previous work, a heuristic algorithm (AFS-MRA was developed to simultaneously find the flight schedule and theaircraft routes subject to maintenance constraints. This work advances this algorithm by incorporating competition inthe planning process (MAFS-MRA.Within a time frame with a given demand data, competition is seen as a game with two players (one airline and all itscompetitors, where the strategies are all the potential origin-destinations that could be included in the flight schedule,and the payment matrix contains the objective function coefficients that depend on the market share and the routespreviously selected.Numerical experimentation was undertaken using real data for the case of two airlines that operate at TolucaInternational Airport in Mexico. It was found that, by considering competition, the occupation improves to 3% and thatthe number of flights required to satisfy the demand was reduced to 21%. Besides, the updating process reduces theprofit computation error in almost 80%, as compared to the real market behavior for the period under study.

  1. Progress in airline distribution systems: The threat of new entrants to incumbent players

    Directory of Open Access Journals (Sweden)

    Athina Sismanidou

    2009-07-01

    Full Text Available For decades, distribution has been a key ICT (Information and Communication Technology area for airlines and this sector has been dominated by four (now three Global Distribution Systems (GDSs whose primacy has been threatened over the last four years by a set of new players, the so called GDS New Entrants (GNEs.  GNEs emerged with the advent of the Internet and open source technology as ‘disintermediation’ facilitators and generated vast interest from airlines because they promised to reduce the cost of distribution. This paper explores the impact of ICTs on airlines with a focus on GDSs. It provides an overview of the changing market dynamics, analyses the environment that led to the appearance of GNEs and pinpoints the issues behind their until now failure to provide a true alternative to the GDSs.  This analysis complements existing academic research in that it clarifies critical issues in the air travel distribution field and provides an overview of current industry developments.

  2. Lifestyle factors, direct and indirect costs for a Brazilian airline company

    Science.gov (United States)

    Rabacow, Fabiana Maluf; Luiz, Olinda do Carmo; Malik, Ana Maria; Burdorf, Alex

    2014-01-01

    OBJECTIVE To analyze lifestyle risk factors related to direct healthcare costs and the indirect costs due to sick leave among workers of an airline company in Brazil. METHODS In this longitudinal 12-month study of 2,201 employees of a Brazilian airline company, the costs of sick leave and healthcare were the primary outcomes of interest. Information on the independent variables, such as gender, age, educational level, type of work, stress, and lifestyle-related factors (body mass index, physical activity, and smoking), was collected using a questionnaire on enrolment in the study. Data on sick leave days were available from the company register, and data on healthcare costs were obtained from insurance records. Multivariate linear regression analysis was used to investigate the association between direct and indirect healthcare costs with sociodemographic, work, and lifestyle-related factors. RESULTS Over the 12-month study period, the average direct healthcare expenditure per worker was US$505.00 and the average indirect cost because of sick leave was US$249.00 per worker. Direct costs were more than twice the indirect costs and both were higher in women. Body mass index was a determinant of direct costs and smoking was a determinant of indirect costs. CONCLUSIONS Obesity and smoking among workers in a Brazilian airline company were associated with increased health costs. Therefore, promoting a healthy diet, physical activity, and anti-tobacco campaigns are important targets for health promotion in this study population. PMID:26039398

  3. Investigation of longitudinal aerodynamic parameters identification method for fly-by-wire passenger airliners

    Institute of Scientific and Technical Information of China (English)

    Wu Zhao; Wang Lixin; Xu Zijian; Tan Xiangsheng

    2013-01-01

    The flight control system of a fly-by-wire (FBW) passenger airliner with a complex frame-work and high feedback gain augmentation would change the original characteristic of a loaded sig-nal and suppress the excitation of an airplane’s pertinent motion modes. Taking a research example of an FBW passenger airliner model with longitudinal relaxed-static-stability, a new method of signal type selection and signal parameter design is proposed, through analysis of signal energy distribution and plane body’s frequency response. According to CCAR60--the Appraisal and Use Regulation of Flight Simulator Device, the simulation validation of the FBW passenger airliner’s longitudinal aerodynamic parameters identification is put forward. The validation result indicates that the designed signal could excite the longitudinal motion mode of the FBW passenger airliner adequately and the multiparameter comparison in simulation meets the objective test request of CCAR60. Meanwhile, the relative errors of aerodynamic parameters are less than 10%.

  4. Attractiveness-Based Airline Network Models with Embedded Spill and Recapture

    Directory of Open Access Journals (Sweden)

    Desmond Di Wang

    2014-01-01

    Full Text Available Purpose: In airline revenue management, the modeling of the spill and recapture effects is essential for an accurate estimation of the passenger flow and the revenue in a flight network. However, as most current approaches toward spill and recapture involve either non-linearity or a tremendous amount of additional variables, it is computationally intractable to apply those techniques to the classical network design and capacity planning models.Design/methodology: We present a new framework that incorporates the spill and recapture effects, where the spill from an itinerary is recaptured by other itineraries based on their attractiveness. The presented framework distributes the accepted demand of an itinerary according to the currently available itineraries, without adding extra variables for the recaptured spill. Due to its compactness, we integrate the framework with the classical capacity planning and network design models.Findings: Our preliminary computational study shows an increase of 1.07% in profitability anda better utilization of the network capacity, on a medium-size North American airline provided by Sabre Airline Solutions.Originality/value: Our investigation leads to a holistic model that tackles the network design and capacity planning simultaneously with an accurate modeling of the spill and re- capture effects.Furthermore, the presented framework for spill and recapture is versatile and can be easily applied to other disciplines such as the hospitality industry and product line design (PLD problems.

  5. A case of Opisthorchis felineus infestation in a pilot from Greece.

    Science.gov (United States)

    Tselepatiotis, E; Mantadakis, E; Papoulis, S; Vassalou, E; Kotsakis, P; Samonis, G

    2003-12-01

    We describe the case of a 28-year-old man from Greece with Opistorchis felineus infestation. The patient presented with intense abdominal pain, bilious emesis and eosinophilia. He probably acquired the infection overseas, since he was a commercial airline pilot who used to fly to endemic areas and to consume raw or undercooked fish. He was successfully treated with praziquantel administered in divided doses over a single day. Opisthorchiasis is common to eastern Europe and areas of the former Soviet Union, but extremely rare in Greece. Medical personnel should be cognizant of this parasitic infection, since world travel can spread it to areas of the world unaccustomed to it.

  6. A Behavioral Framework for Managing Massive Airline Flight Disruptions through Crisis Management, Organization Development, and Organization Learning

    Science.gov (United States)

    Larsen, Tulinda Deegan

    In this study the researcher provides a behavioral framework for managing massive airline flight disruptions (MAFD) in the United States. Under conditions of MAFD, multiple flights are disrupted throughout the airline's route network, customer service is negatively affected, additional costs are created for airlines, and governments intervene. This study is different from other studies relating to MAFD that have focused on the operational, technical, economic, financial, and customer service impacts. The researcher argues that airlines could improve the management of events that led to MAFD by applying the principles of crisis management where the entire organization is mobilized, rather than one department, adapting organization development (OD) interventions to implement change and organization learning (OL) processes to create culture of innovation, resulting in sustainable improvement in customer service, cost reductions, and mitigation of government intervention. At the intersection of crisis management, OD, and OL, the researcher has developed a new conceptual framework that enhances the resiliency of individuals and organizations in responding to unexpected-yet-recurring crises (e.g., MAFD) that impact operations. The researcher has adapted and augmented Lalonde's framework for managing crises through OD interventions by including OL processes. The OD interventions, coupled with OL, provide a framework for airline leaders to manage more effectively events that result in MAFD with the goal of improving passenger satisfaction, reducing costs, and preventing further government intervention. Further research is warranted to apply this conceptual framework to unexpected-yet-recurring crises that affect operations in other industries.

  7. Optimizing Air Transportation Service to Metroplex Airports. Par 2; Analysis Using the Airline Schedule Optimization Model (ASOM)

    Science.gov (United States)

    Donoue, George; Hoffman, Karla; Sherry, Lance; Ferguson, John; Kara, Abdul Qadar

    2010-01-01

    The air transportation system is a significant driver of the U.S. economy, providing safe, affordable, and rapid transportation. During the past three decades airspace and airport capacity has not grown in step with demand for air transportation; the failure to increase capacity at the same rate as the growth in demand results in unreliable service and systemic delay. This report describes the results of an analysis of airline strategic decision-making that affects geographic access, economic access, and airline finances, extending the analysis of these factors using historic data (from Part 1 of the report). The Airline Schedule Optimization Model (ASOM) was used to evaluate how exogenous factors (passenger demand, airline operating costs, and airport capacity limits) affect geographic access (markets-served, scheduled flights, aircraft size), economic access (airfares), airline finances (profit), and air transportation efficiency (aircraft size). This analysis captures the impact of the implementation of airport capacity limits, as well as the effect of increased hedged fuel prices, which serve as a proxy for increased costs per flight that might occur if auctions or congestion pricing are imposed; also incorporated are demand elasticity curves based on historical data that provide information about how passenger demand is affected by airfare changes.

  8. CO2 column-averaged volume mixing ratio derived over Tsukuba from measurements by commercial airlines

    Directory of Open Access Journals (Sweden)

    H. Matsueda

    2010-02-01

    Full Text Available Column-averaged volume mixing ratios of carbon dioxide (XCO2 during the period from January 2007 to May 2008 over Tsukuba, Japan, were derived by using CO2 concentration data observed by Japan Airlines Corporation (JAL commercial airliners, based on the assumption that CO2 profiles over Tsukuba and Narita were the same. CO2 profile data for 493 flights on clear-sky days were analysed in order to calculate XCO2 with an ancillary dataset: Tsukuba observational data (by rawinsonde and a meteorological tower or global meteorological data (NCEP and CIRA-86. The amplitude of seasonal variation of XCO2 (Tsukuba observational from the Tsukuba observational data was determined by least-squares fit using a harmonic function to roughly evaluate the seasonal variation over Tsukuba. The highest and lowest values of the obtained fitted curve in 2007 for XCO2 (Tsukuba observational were 386.4 and 381.7 ppm in May and September, respectively. The dependence of XCO2 on the type of ancillary dataset was evaluated. The average difference between XCO2 (global from global climatological data and XCO2 (Tsukuba observational, i.e., the bias of XCO2 (global based on XCO2 (Tsukuba observational, was found to be -0.621 ppm with a standard deviation of 0.682 ppm. The uncertainty of XCO2 (global based on XCO2 (Tsukuba observational was estimated to be 0.922 ppm. This small uncertainty suggests that the present method of XCO2 calculation using data from airliners and global climatological data can be applied to the validation of GOSAT products for XCO2 over airports worldwide.

  9. Comparison of different decontaminant delivery methods for sterilizing unoccupied commercial airliner cabins

    Energy Technology Data Exchange (ETDEWEB)

    Chen, Xi; Chen, Qingyan [National Air Transport Center of Excellence for Research in the Intermodal Transport Environment (RITE), School of Mechanical Engineering, Purdue University, 585 Purdue Mall, West Lafayette, IN 47905 (United States)

    2010-09-15

    Effective decontamination is crucial if an airliner cabin is contaminated by biological contaminants, such as infectious disease viruses or intentionally released biological agents. This study used computational fluid dynamics (CFD) method as a tool and vaporized hydrogen peroxide (VHP) as an exemplary decontaminant and Geobacillus stearothermophilus spores as a simulant contaminant to investigate three VHP delivery methods for sterilizing two different airliner cabins. The CFD first determined the airflow and the transient distributions of the contaminant and decontaminant in cabins. Auxiliary equations were implemented into the CFD model for evaluating efficacy of the sterilization process. The improved CFD model was validated by the measured airflow and simulated contaminant distributions obtained from a cabin mockup and the measured efficacy data from the literature. The three decontaminant delivery methods were (1) to supply the mixed VHP and air through the environmental control system of a cabin, (2) to send mixed VHP and air through a front door and to extract them from a back door of a cabin, and (3) to send directly VHP to a cabin and enhance the mixing with air in the cabin by fans. The two air cabins studied were a single-aisle and a twin-aisle airliner one. The results show that the second decontaminant delivery method (displacement method) was the best because the VHP distributions in the cabins were most uniform, the sterilization time was moderate, and the corrosion risk was low. The method displaced the existing air by the air/disinfectant solution, rather than dispersive mixing as the other two methods. (author)

  10. The impact of downsizing on knowledge sharing in an airline company

    Directory of Open Access Journals (Sweden)

    Nuril Kusumawardhani Soeprapto Putri

    2016-06-01

    Full Text Available Companies are becoming more proactive towards changes in face of the turbulent environment. As the market becomes increasingly unpredictable, people are forced to develop their individual potentials for the sake of survival. Besides personal development, interaction among people through sharing of knowledge is equally critical. This paper discusses the impact of downsizing on knowledge sharing environment in an airline company. The findings reveal that employees had different views on the impact of downsizing on knowledge sharing. Their views were influenced by self-enthusiasm towards knowledge sharing. The availability of media for sharing also had an influence on knowledge sharing.

  11. Airline seat inventory control benefiting from currency differentials to enhance revenues

    Directory of Open Access Journals (Sweden)

    C.E. Love

    2003-12-01

    Full Text Available The purpose of this paper is to develop an airline seat inventory control model which will capitalise on currency differentials that exist between city pairs. The approach taken here is to maximise Expected Marginal Seat Revenues as proposed by Belobaba for non-nested fare classes. the basic Expected Marginal Seat Revenue model is extended to explicitly include the effects of overbooking. Data from the South African Airways return flight between Cape Town and London is utilised to demonstrate the model.

  12. In situ emission measurements in the wake of subsonic jet airliners at cruise altitude

    Energy Technology Data Exchange (ETDEWEB)

    Schulte, P.; Schlager, H.; Schumann, U. [Deutsche Forschungsanstalt fuer Luft- und Raumfahrt e.V. (DLR), Wessling (Germany). Inst. fuer Physik der Atmosphaere; Baughcum, St. [Boeing Co., Seattle, WA (United States); Deidewig, F. [Deutsche Forschungsanstalt fuer Luft- und Raumfahrt e.V. (DLR), Koeln (Germany). Inst. fuer Antriebstechnik

    1997-12-31

    In the course of the POLINAT campaigns of 1994 and 1995 several flights were carried out to measure NO{sub x} and CO{sub 2} in the young exhaust plumes of commercial wide-bodied jet airlines at altitude. From these measurements in flight NO{sub x} emission indices were derived which were used to test current NO{sub x} emission index prediction methods. Taking into account the error of the measurements and uncertainties in the input parameters for the predictions, the results of the two fuel flow base prediction methods agreed well with the measured values. (author) 13 refs.

  13. Lessons from cross-fleet/cross-airline observations - Evaluating the impact of CRM/LOFT training

    Science.gov (United States)

    Butler, Roy E.

    1991-01-01

    A review is presented of the crew resource management/line oriented flight training (CRM/LOFT) program to help determine the level of standardization across fleets and airlines in the critical area of evaluating crew behavior and performance. One of the goals of the project is to verify that check airmen and LOFT instructors within organizations are evaluating CRM issues consistently and that differences observed between fleets are not a function of idiosyncracies on the part of observers. Attention is given to the research tools for crew evaluation.

  14. Comparative Qualitative Research Distinguishing Safety Features Among Aviation Safety Action Programs in the United States Airlines

    Science.gov (United States)

    Chilakalapudi, Naga Swathi Kiran

    Over the years, aviation safety has been influenced by continuous implementations of both proactive and reactive policies by both regulatory boards and also, aviation service providers. This achievement has been possible mainly because of the safety management tools like the Aviation Safety Action Program (ASAP) which derives its roots from the much earlier Aviation Safety Reporting System (ASRS). Federal Aviation Administration (FAA) provides guidelines and procedures for installation and development of an ASAP, for every airline in the United States. In this study, how different United States air carriers apply ASAP in their organizations is investigated.

  15. Building An Airline,EVA Airways and Its Worldwide Aviation Services

    Institute of Scientific and Technical Information of China (English)

    2007-01-01

    @@ The Evergreen Group is as comfortable in the air as it is on the sea, and its prominence in international transport is growing steadily in these realms. After establishing Evergreen Marine and making it into one of the world's premier ocean carriers with just 20 years of service, the company took to the skies in 1989 by forming EVA Air. It focused on quality service and safety,and built EVA to become Taiwan's leading independent airline. Today, EVA Air carries passengers and cargo to all corners of the globe.

  16. The Effects of Applying Revenue Management on Customer Satisfaction in Airline Industry: An Experimental Study in Indonesia

    Directory of Open Access Journals (Sweden)

    Rambat Lupiyoadi

    2013-06-01

    Full Text Available This research mainly discusses about the effects of applying revenue management, specifically in the contexts of inventory control (variation in ticket prices for the same flight and class and denied boarding (permissibility of reservations exceeding carrying capacity as a hedging practice over the possibility of tickets cancellation on the customers’ satisfaction toward airlines in Indonesia. Experimental method was applied on the research, involving students from University of Indonesia asparticipants. The results showed that inventory control policy partly affected customer satisfaction, while the denied boarding policy fully affected their satisfaction. These research findings can contributeto further studies on consumers’ behaviour in dynamic airlines industry, mainly in emerging markets such as Indonesia.Keywords: Airlines, Revenue Management, Customer Satisfaction

  17. 75 FR 43564 - TA-W-71,483, Continental Airlines, Inc., Reservations Division, Houston, TX; TA-W-71,483A...

    Science.gov (United States)

    2010-07-26

    ... From the Federal Register Online via the Government Publishing Office DEPARTMENT OF LABOR Employment and Training Administration TA-W-71,483, Continental Airlines, Inc., Reservations Division, Houston, TX; TA-W-71,483A, Continental Airlines, Inc., Reservations Division, Tampa, FL;...

  18. Market presence in China strengthened Network growth and Dual-Chinese-Hub Strategy More frequet Flyer Benefit——Air China and shanhai Airlines Join Star Alliance

    Institute of Scientific and Technical Information of China (English)

    2008-01-01

    @@ In the end of 2007, Air China Limited (hereinafter "Air China") and Shanghai Airlines, formally joined Star Alliance at a ceremony held in the new Terminal Three at Beijing Capital International Airport. With the addition of the two Chinese airlines, Star Alliance now has 19 member carriers operating 17,000 daily flights to 897 destinations in 160 countries.

  19. Competitive Strategies Analysis of Airlines%航空企业的竞争战略分析

    Institute of Scientific and Technical Information of China (English)

    张欣

    2012-01-01

    随着航空客运市场竞争的日趋激烈,如何在激烈的市场竞争中求得生存并取得发展,是所有航空公司不得不考虑的问题。文中结合以服务闻名的新加坡航空公司、以及以低价闻名的春秋、西南航空公司航空的成功案例,对比低成本战略和差异化服务战略的具体优势,提出航空公司应该使用有侧重的合并战略来应对El益激烈的竞争市场。最后对针对航空公司的营运规模提出具体的建议与方法。%With the competition increasingly fierce, all Airlines have no alternative but force themselves to directly facing the cruel problem--how to survive. This paper takes Singapore Airlines which is known with fabulous service, Spring Airlines and Southwest Airlines which are famous with their low price as success examples to compare the advantages of adopting the low-cost strategy and differentiation strategy. Moreover, it claims that to prepare for the competitive market in future, airlines should employ combined strategy with emphasis on either of them. Finally, some precious suggestions are summed assorting to airlines operating scales.

  20. Pilot Boarding Areas

    Data.gov (United States)

    National Oceanic and Atmospheric Administration, Department of Commerce — Pilot boarding areas are locations at sea where pilots familiar with local waters board incoming vessels to navigate their passage to a destination port. Pilotage is...

  1. The Effects of Advanced 'Glass Cockpit' Displayed Flight Instrumentation on In-flight Pilot Decision Making

    Science.gov (United States)

    Steigerwald, John

    The Cognitive Continuum Theory (CCT) was first proposed 25 years ago to explain the relationship between intuition and analytical decision making processes. In order for aircraft pilots to make these analytical and intuitive decisions, they obtain information from various instruments within the cockpit of the aircraft. Advanced instrumentation is used to provide a broad array of information about the aircraft condition and flight situation to aid the flight crew in making effective decisions. The problem addressed is that advanced instrumentation has not improved the pilot decision making in modern aircraft. Because making a decision is dependent upon the information available, this experimental quantitative study sought to determine how well pilots organize and interpret information obtained from various cockpit instrumentation displays when under time pressure. The population for this study was the students, flight instructors, and aviation faculty at the Middle Georgia State College School of Aviation campus in Eastman, Georgia. The sample was comprised of two groups of 90 individuals (45 in each group) in various stages of pilot licensure from student pilot to airline transport pilot (ATP). The ages ranged from 18 to 55 years old. There was a statistically significant relationship at the p cockpit instrumentation and the traditional cockpit instrumentation. It is recommended that the industry explore technological solutions toward creating cockpit instrumentation that could match the type of information display to the type of decision making scenario in order to aid pilots in making decisions that will result in better organization of information. Understanding the relationship between the intuitive and analytical decisions that pilots make and the information source they use to make those decisions will aid engineers in the design of instrumentation in the aircraft cockpit, improve pilot decision making, and increase the safety of flight.

  2. Effects of helicopter noise and vibration on pilot performance (as measured in a fixed-base flight simulator)

    Science.gov (United States)

    Stave, A. M.

    1973-01-01

    The effects of noise and vibration on pilot performance are described. Pilot subjects were required to fly VTOL commercial IFR schedules using the computer simulation facilities. The routes flown simulated closely metropolitan routes flown currently by a helicopter airline. The duration of simulator flights ranged from 3 to 8 hours. Subjects were exposed to noise sound pressure levels ranging from 74dB (ambient) to 100dB and 17 Hz vibration stimuli ranging from .1 g to .3 g measured at the floor directly beneath the pilot's seat. Despite subject reports of extreme fatigue in these long flights, performance did not degrade. A curve of performance shows a slow improvement for the first three hours of exposure and a slight loss in performance during the remainder of the flight. As environmental stress conditions (noise, vibration, and time in the simulator) increased, subject performance improved. Within the limits of this study, the higher the stress the better the performance.

  3. Design of Spider WebAirline Network Model%蛛网式航线网络模型设计

    Institute of Scientific and Technical Information of China (English)

    葛伟; 朱金福; 吴薇薇

    2012-01-01

    在枢纽式航线网络蓬勃发展的背景下,蛛网式航线网络作为一种新兴的网络结构,它的出现引起了国内外的广泛关注.针对蛛网式航线网络的要素进行了深入分析,从减少非必要的中转的角度出发,提出旅客时间价值系数的概念,将航空公司的运输成本和旅客时间价值作为总效用,设计出蛛网式航线网络效用模型.通过使用该模型,可以设计出蛛网式航线网络并分析其每条航线的竞争力.基于该模型对于每条起讫节点流(Origin-Destination,OD流)可分解的性质,提出了基于效用理论的最短路径算法,利用我国15城市数据建立了蛛网式航线网络模型实例.求解的结果表明,旅客时间价值系数对蛛网式航线网络以及蛛网式航线网络的竞争力的影响.%The spider web airline network, a new airline network, has attracted international and domestic scholars' attentions. It is different from,the current mainstream hub-and-spoke airline network in terms of network structure and operating style. After analyzing the spider web airline network considering minimizing unnecessary transfer, this paper proposes a concept of passengers' value of travel time. Furthermore, a spider web airline network utility model is developed using a total utility which combines transport cost and passenger' s cost of travel time. One advantage of this model is that it can decompose the Origin-Destination (OD) flow. Based on this feature, a shortest utility path algorithm is presented to solve the problem. An empirical study is conducted based on a spider web airline network using the data from 15 Chinese major metropolitan airports. The empirical study demonstrates the advantages of spider web airline network. It also indicates that passengers' value of travel time has impacts on the spider web airline network.

  4. A Selection Model to Logistic Centers Based on TOPSIS and MCGP Methods: The Case of Airline Industry

    Directory of Open Access Journals (Sweden)

    Kou-Huang Chen

    2014-01-01

    Full Text Available The location selection of a logistics center is a crucial decision relating to cost and benefit analysis in airline industry. However, it is difficult to be solved because there are many conflicting and multiple objectives in location problems. To solve the problem, this paper integrates fuzzy technique for order preference by similarity to an ideal solution (TOPSIS and multichoice goal programming (MCGP to obtain an appropriate logistics center from many alternative locations for airline industry. The proposed method in this paper will offer the decision makers (DMs to set multiple aspiration levels for the decision criteria. A numerical example of application is also presented.

  5. Inter-annual variations of CO2 observed by commercial airliner in the CONTRAIL project

    Science.gov (United States)

    Sawa, Yousuke; Machida, Toshinobu; Matsueda, Hidekazu; Niwa, Yosuke; Umezawa, Taku

    2016-04-01

    Since 2005, we have conducted an observation program for greenhouse gases using the passenger aircraft of the Japan Airlines named Comprehensive Observation Network for TRace gases by AIrLiner (CONTRAIL). Over the past 10 years, successful operation of Continuous CO2 Measuring Equipment (CME) has delivered more than 6 million in-situ CO2 data from about 12000 flights between Japan and Europe, Australia, North America, or Asia. The large number of CME data enable us to well characterize spatial distributions and seasonal changes of CO2 in wide regions of the globe especially the Asia-Pacific regions. While the mean growth rates for the past 10 years were about 2 ppm/year, large growth rates of about 3 ppm/year were found in the wide latitudinal bands from 30S to 70N from the second half of 2012 to the first half of 2013. The multiyear data sets have the potential to help understand the global/regional CO2 budget. One good example is the significant inter-annual difference in CO2 vertical profiles observed over Singapore between October 2014 and October 2015, which is attributable to the massive biomass burnings in Indonesia in 2015.

  6. An evaluation of an airline cabin safety education program for elementary school children.

    Science.gov (United States)

    Liao, Meng-Yuan

    2014-04-01

    The knowledge, attitude, and behavior intentions of elementary school students about airline cabin safety before and after they took a specially designed safety education course were examined. A safety education program was designed for school-age children based on the cabin safety briefings airlines given to their passengers, as well as on lessons learned from emergency evacuations. The course is presented in three modes: a lecture, a demonstration, and then a film. A two-step survey was used for this empirical study: an illustrated multiple-choice questionnaire before the program, and, upon completion, the same questionnaire to assess its effectiveness. Before the program, there were significant differences in knowledge and attitude based on school locations and the frequency that students had traveled by air. After the course, students showed significant improvement in safety knowledge, attitude, and their behavior intention toward safety. Demographic factors, such as gender and grade, also affected the effectiveness of safety education. The study also showed that having the instructor directly interact with students by lecturing is far more effective than presenting the information using only video media. A long-term evaluation, the effectiveness of the program, using TV or video accessible on the Internet to deliver a cabin safety program, and a control group to eliminate potential extraneous factors are suggested for future studies.

  7. Using a pneumatic support to correct sitting posture for prolonged periods: a study using airline seats.

    Science.gov (United States)

    McGill, Stuart M; Fenwick, Chad M J

    2009-09-01

    Prolonged sitting with spine flexion has been linked to low back disorders. A variety of mechanisms account for this based on biomechanical and neurological variables. Airline seats typically cause pronounced lumbar flexion due to their hollowed seat back design. A pneumatic support, placed between the seat back and the lumbar spine, was tested to see if lumbar flexion was reduced. Results showed that when the seats were positioned in the upright position, 15 of 20 participants experienced reduced lumbar flexion (by 15 degrees on average) with the support. The study was repeated on the five non-responders with the seatback set in the reclined position. This resulted in another four experiencing less lumbar flexion. Since seated flexion is associated with disc stress, reducing flexion with the support reduced lumbar stress. Spine flexion that results from prolonged sitting is associated with disc stress and pain. The pneumatic support tested here reduced spine flexion. While it is not known why airline seats are designed with no lumbar support, which causes excessive lumbar flexion while seated, the pneumatic support corrected this deficit. Reclining the seatback enhanced this effect.

  8. U.S. Airline Transport Pilot International Flight Language Experiences, Report 4: Non-Native English-Speaking Controllers Communicating with Native English-Speaking Pilots

    Science.gov (United States)

    2010-08-01

    Pre-Flight Preparation, (3) Air Traffic Control (ATC) Procedures, (4) Word Meaning and Pronunciation , (5) Language Experiences in Non-Native English ...about. Pronunciation I can tell by their ability to properly pronounce English names and words, as well as their diction, accent, and the clarity of...and make sure the pronunciation is there. Translation Takes Time I tend to think non-native English speakers have to talk more slowly and think about

  9. Forecasting of time series with trend and seasonal cycle using the airline model and artificial neural networks Pronóstico de series de tiempo con tendencia y ciclo estacional usando el modelo airline y redes neuronales artificiales

    Directory of Open Access Journals (Sweden)

    J D Velásquez

    2012-06-01

    Full Text Available Many time series with trend and seasonal pattern are successfully modeled and forecasted by the airline model of Box and Jenkins; however, this model neglects the presence of nonlinearity on data. In this paper, we propose a new nonlinear version of the airline model; for this, we replace the moving average linear component by a multilayer perceptron neural network. The proposedmodel is used for forecasting two benchmark time series; we found that theproposed model is able to forecast the time series with more accuracy that other traditional approaches.Muchas series de tiempo con tendencia y ciclos estacionales son exitosamente modeladas y pronosticadas usando el modelo airline de Box y Jenkins; sin embargo, la presencia de no linealidades en los datos son despreciadas por este modelo. En este artículo, se propone una nueva versión no lineal del modelo airline; para esto, se reemplaza la componente lineal de promedios móviles por un perceptrón multicapa. El modelo propuesto es usado para pronosticar dos series de tiempo benchmark; se encontró que el modelo propuesto es capaz de pronosticar las series de tiempo con mayor precisión que otras aproximaciones tradicionales.

  10. Pilot Shortage Hints at Deeper Problems

    Institute of Scientific and Technical Information of China (English)

    MICHAEL O'NEILL

    2006-01-01

    @@ Karl Chang arrived in China in late 2004, soon after graduating from flight school in his native Canada. A chance meeting with the vice president of a Chinese airline who was visiting Chang's school had materialized into a job interview in Beijing with Tianjin Okay Airways, one of China's fledgling start-up private airlines.

  11. An assessment of predominant causal factors of pilot deviations that contribute to runway incursions

    Science.gov (United States)

    Campbell, Denado M.

    The aim of this study was to identify predominant causal factors of pilot deviations in runway incursions over a two-year period. Runway incursion reports were obtained from NASA's Aviation Safety Reporting System (ASRS), and a qualitative method was used by classifying and coding each report to a specific causal factor(s). The causal factors that were used were substantiated by research from the Aircraft Owner's and Pilot's Association that found that these causal factors were the most common in runway incursion incidents and accidents. An additional causal factor was also utilized to determine the significance of pilot training in relation to runway incursions. From the reports examined, it was found that miscommunication and situational awareness have the greatest impact on pilots and are most often the major causes of runway incursions. This data can be used to assist airports, airlines, and the FAA to understand trends in pilot deviations, and to find solutions for specific problem areas in runway incursion incidents.

  12. Continental Airlines Tops U.S. Network Carriers for International Business Class Service,Say Conde Nast Traveler Readers

    Institute of Scientific and Technical Information of China (English)

    2006-01-01

    @@ For the ninth year in a row, Continental Airlines (NYSE: CAL) outranked all of its U.S. competition in international Business Class service, according to results of a survey of Condé Nast Traveler readers published in the magazine's October 2006 edition.

  13. Continental Airlines Tops U.S. Network Carriers for International Business Class Service,Say Conde Nast Traveler Readers

    Institute of Scientific and Technical Information of China (English)

    2006-01-01

      For the ninth year in a row, Continental Airlines (NYSE: CAL) outranked all of its U.S. competition in international Business Class service, according to results of a survey of Condé Nast Traveler readers published in the magazine's October 2006 edition.……

  14. On-the-Spot Problem Solving of Airline Professionals: A Case Study of Sky Business School Personnel Training Program

    Science.gov (United States)

    Nara, Jun

    2010-01-01

    This research explores how chief cabin crew members of major airlines made their decisions on-the-spot when they had unexpected problems. This research also presents some insights that may improve personnel training programs for future stewardesses and stewards based on the investigation of their decision-making styles. The theoretical framework…

  15. Damage reconstruction due to impact of high-energetic particles on Malaysia Airlines flight MH17 (U)

    NARCIS (Netherlands)

    2015-01-01

    The Dutch Safety Board (DSB) investigates the crash of Malaysia Airlines flight MH17 which occurred on Thursday July 17, 2014 in the Donetsk region (Ukraine). The DSB wants to provide a clear picture of the cause of the crash. A possible cause is fatal damage to the aircraft due to detonation of the

  16. Reconstructie van het schadebeeld door inslag van hoog energetische deeltjes op Malaysia Airlines vlucht MH17 (U)

    NARCIS (Netherlands)

    2015-01-01

    De Onderzoeksraad voor Veiligheid (OVV) onderzoekt het neerstorten van Malaysia Airlines vlucht MH17 op donderdag 17 juli 2014 in de regio Donetsk (Oekraïne). De Raad wil een zo helder mogelijk beeld geven over de oorzaak van de crash met de MH17. Een mogelijke oorzaak van de crash is dat de fatale

  17. Investigating the Use of Google Translate in "Terms and Conditions" in an Airline's Official Website: Errors and Implications

    Science.gov (United States)

    Vidhayasai, Tya; Keyuravong, Sonthida; Bunsom, Thanis

    2015-01-01

    In the era of globalization, the Internet is regarded as one of the most popular sources of information given the number of on-line browsers who have access to websites. The tourism industry, be it hotels or airlines, in the 21st century relies heavily on the provision of information via its official websites. Thus, it is crucial that the…

  18. Enable, Engage and Evaluate: Introducing the 3E Social Media Strategy Canvas Based on the European Airline Industry

    NARCIS (Netherlands)

    Spil, Ton A.M.; Effing, Robin; Both, Menno P.; Dwivedi, Yogesh K.; Mantymaki, Matti; Ravishankar, M.N.; Janssen, Marijn; Clement, Marc; Slade, Emma L.; Rana, Nripendra P.; Al-Sharhan, Salah; Simintiras, Antonis C.

    2016-01-01

    The strategic use of social media has increased in importance. However, there is a lack of theory to design and evaluate social media strategies. In a competitive environment, airlines need to excel on service, customer satisfaction and marketing. Social media could support those areas of business.

  19. The perceived cultural changes and the changes in identification of the employees during a merger between two airlines

    NARCIS (Netherlands)

    Timmers, A.D.

    2010-01-01

    This dissertation explores changes in perceived cultural differences and identification with the merged firm during the postmerger integration process. The information was gathered from an acquisition between two airlines. The research has been done over an extensive period of time thereby using the

  20. United Airlines Assists Tsunami Relief Effort United donates cargo space for relief supplies going to southern Asia

    Institute of Scientific and Technical Information of China (English)

    2005-01-01

    @@ United Airlines today announced several initiatives to assist with the tsunami relief effort in Asia, including the donation of available cargo space to ship relief supplies to southern Thailand,Indonesia, Sri Lanka and other coastal areas on the Indian Ocean.

  1. United Airlines Assists Tsunami Relief Effort United donates cargo space for relief supplies going to southern Asia

    Institute of Scientific and Technical Information of China (English)

    2005-01-01

      United Airlines today announced several initiatives to assist with the tsunami relief effort in Asia, including the donation of available cargo space to ship relief supplies to southern Thailand,Indonesia, Sri Lanka and other coastal areas on the Indian Ocean.……

  2. Numerical simulation of blast loading on Malaysia Airlines flight MH17 due to a warhead detonation (U)

    NARCIS (Netherlands)

    2015-01-01

    The Dutch Safety Board (DSB) investigates the crash of Malaysia Airlines flight MH17 which occured on Thursday July 17, 2014 in the Donetsk region (Ukraine). The DSB wants to provide a clear picture of the cause of the crash. A possible cause is fatal damage to the aircraft due to detonation of the

  3. PERFORMANCE ANALYSIS OF MAJOR AIRLINE COMPANIES IN UAE WITH REFERENCE TO PROFITABILITY, LIQUIDITY, EFFICIENCY, EMPLOYEE STRENGTH AND PRODUCTIVITY

    Directory of Open Access Journals (Sweden)

    Indrani Hazarika

    2016-11-01

    Full Text Available The demand for air transport has been consistently increasing in UAE and has made significant growth in the aviation sector in terms of expansion and modernization. Within Dubai’s services sector, transport ranks first accounting for 14.8% of Dubai’s GDP in 2014.As per the Economics Report commissioned by Emirates and Dubai Airports, aviation sector is expected to contribute $53.1 billion to Dubai’s economy, 37.5 per cent to its GDP and will support over 750,000 jobs by 2020. The present study makes a comparative analysis of the top airline companies in UAE – Emirate Airlines and Air Arabia in terms of profitability, liquidity, efficiency and also Etihad Airways on employee strength and productivity from 2010 to 2014.Dubai’s aviation sector is projected to support over 1,194,700 jobs by 2030 and the total economic impact on UAE is expected to increase to $88.1 billion. The financial performance indicators of Emirates Airlines and Air Arabia has been compared and further analyzed to see if there is any significant impact of the macroeconomic indicators on the financial performance of the airline companies. Companies can create wealth either by increasing profit per employee or by increasing the number of employees earning such profits, or both.

  4. 75 FR 25202 - Action Affecting Export Privileges; Orion Air, S.L. and Syrian Pearl Airlines; Order Renewing...

    Science.gov (United States)

    2010-05-07

    ... Airlines; Order Renewing Order Temporarily Denying Export Privileges Orion Air, S.L., Canada Real de Merinas, 7 Edificio 5, 3'A, Eissenhower business center, 28042 Madrid, Spain Ad. de las Cortes Valencianas... therefore ordered: First, that, Orion Air, S.L., Canada Real de Merinas, 7 Edificio 5, 3'A,...

  5. Aircrew Compliance with Standard Operating Procedures as a Component of Airline Safety.

    Science.gov (United States)

    1980-01-01

    Pilot A-37B, Bien Hoa Air Base, Republic of Viet Nam 1970-1972 ........... .. Pilot, C-141A, McGuire Air Force Base, New Jersey 1973-1974...experlmentum personae were not uniform for all eighteen simulator runs, it has become necessary to eliminate some trials from the current investigation. Ten

  6. AIRLINE INFORMATION

    Institute of Scientific and Technical Information of China (English)

    2010-01-01

    Garuda Indonesia In order to provide a more careful and convenient service while catering to the market demand, Garuda Indonesia has launched direct flights from Beijing to Jakarta starting on January 13.

  7. AIRLINE INFORMATION

    Institute of Scientific and Technical Information of China (English)

    2007-01-01

    Cathay Pacific Airways Launches New Mobile Service Cathay Pacific Airways has recently launched a new mobile service that offers pas-sengers more convenience and better mobility by connecting them to useful travel information through their mobile devices.

  8. AIRLINE INFORMATION

    Institute of Scientific and Technical Information of China (English)

    2006-01-01

    More Finnair Flights to Guangzhou and Shanghai; Non-Stop to Hong Kong Chinese destinations are set to receive even better connections with Europe as a result of increased Finnair flight frequencies. Improved service between Helsinki and Hong Kong, Guangzhou and Shanghai is in response to increased demand. The flights

  9. AIRLINE INFORMATION

    Institute of Scientific and Technical Information of China (English)

    2006-01-01

    QATAR AIRWAYS INCREASES FLIGHTS TO SHANGHAI Qatar Airways has expanded its highly popular Doha-Shanghai route with the introduction of a fourth weekly scheduled flight. The extra flight operates to Shanghai every Thursday night from Doha, returning to the Qatari capital early Saturday morning. The Doha-Shanghai flights operate non-

  10. AIRLINE INFORMATION

    Institute of Scientific and Technical Information of China (English)

    2010-01-01

    Finnair Finnair is supporting the Baltic Sea Action Group (BSAG) in its work to improve the state of the Baltic Sea. The world’s most polluted sea needs immediate help. "Through cooperation, the best possible

  11. Public health response to commercial airline travel of a person with Ebola virus infection - United States, 2014.

    Science.gov (United States)

    Regan, Joanna J; Jungerman, Robynne; Montiel, Sonia H; Newsome, Kimberly; Objio, Tina; Washburn, Faith; Roland, Efrosini; Petersen, Emily; Twentyman, Evelyn; Olaiya, Oluwatosin; Naughton, Mary; Alvarado-Ramy, Francisco; Lippold, Susan A; Tabony, Laura; McCarty, Carolyn L; Kinsey, Cara Bicking; Barnes, Meghan; Black, Stephanie; Azzam, Ihsan; Stanek, Danielle; Sweitzer, John; Valiani, Anita; Kohl, Katrin S; Brown, Clive; Pesik, Nicki

    2015-01-30

    Before the current Ebola epidemic in West Africa, there were few documented cases of symptomatic Ebola patients traveling by commercial airline, and no evidence of transmission to passengers or crew members during airline travel. In July 2014 two persons with confirmed Ebola virus infection who were infected early in the Nigeria outbreak traveled by commercial airline while symptomatic, involving a total of four flights (two international flights and two Nigeria domestic flights). It is not clear what symptoms either of these two passengers experienced during flight; however, one collapsed in the airport shortly after landing, and the other was documented to have fever, vomiting, and diarrhea on the day the flight arrived. Neither infected passenger transmitted Ebola to other passengers or crew on these flights. In October 2014, another airline passenger, a U.S. health care worker who had traveled domestically on two commercial flights, was confirmed to have Ebola virus infection. Given that the time of onset of symptoms was uncertain, an Ebola airline contact investigation in the United States was conducted. In total, follow-up was conducted for 268 contacts in nine states, including all 247 passengers from both flights, 12 flight crew members, eight cleaning crew members, and one federal airport worker (81 of these contacts were documented in a report published previously). All contacts were accounted for by state and local jurisdictions and followed until completion of their 21-day incubation periods. No secondary cases of Ebola were identified in this investigation, confirming that transmission of Ebola during commercial air travel did not occur.

  12. Determinants of Profitability and Recovery from System-Wide Shocks: The Case of the Airline Industry

    Directory of Open Access Journals (Sweden)

    Benny Mantin

    2012-05-01

    Full Text Available This paper examines the determinants of profitability in the U.S. domestic airline industry, segmented into: operations strategy, productivity, and service measures, using quarterly data between 1995 and 2007. The analysis is performed separately on data prior and post 9/11 attack, revealing, among others, that after 9/11 the profitability of full-service carriers is improving faster than that of focused carriers, and that passengers are more forgivable to service glitches after 9/11 or possibly are associating lack of service with the intensified security measures imposed after 9/11. Focusing the analysis on determinants of consumers’ complaints we find further support for these arguments.

  13. An integer programming model for gate assignment problem at airline terminals

    Science.gov (United States)

    Chun, Chong Kok; Nordin, Syarifah Zyurina

    2015-05-01

    In this paper, we concentrate on a gate assignment problem (GAP) at the airlines terminal. Our problem is to assign an arrival plane to a suitable gate. There are two considerations needed to take. One of its is passenger walking distance from arrival gate to departure gate while another consideration is the transport baggage distance from one gate to another. Our objective is to minimize the total distance between the gates that related to assign the arrival plane to the suitable gates. An integer linear programming (ILP) model is proposed to solve this gate assignment problem. We also conduct a computational experiment using CPLEX 12.1 solver in AIMMS 3.10 software to analyze the performance of the model. Results of the computational experiments are presented. The efficiency of flights assignment is depends on the ratio of the weight for both total passenger traveling distances and total baggage transport distances.

  14. Aircrew exposure onboard a Czech airlines aircraft, individual monitoring of aircrew

    Energy Technology Data Exchange (ETDEWEB)

    Ploc, O.; Spurny, F.; Turek, K. [Nuclear Physics Institute AS CR, Dept. of Radiation Dosimetry, Prague (Czech Republic); Ploc, O. [Czech Technical Univ., Dept. of Dosimetry and Application of Ionizing Radiation, Prague (Czech Republic)

    2006-07-01

    The contribution presents new results related to the aircraft crew exposure onboard aircraft of Czech air companies. First the results of long term monitoring onboard of an aircraft of Czech Airlines are presented. The monitoring has been performed in the period May - December 2005, more than 500 individual flights have been followed. M.D.U.-Liulin Si-diode based spectrometer was used, together with thermoluminescent and track detectors. Total effective dose was about 12 mSv, the results obtained with dosimeters mentioned are analyzed and compared with the results of calculation performed with C.A.R.I. and E.P.C.A.R.D. codes. Individual monitoring of air crew members has been started in the Czech Republic since 1998 year. The results obtained during few last years are presented, general tendencies of aircraft crew onboard exposure of Czech air companies are outlined. (authors)

  15. The evolving network structure of US airline system during 1990-2010

    Science.gov (United States)

    Lin, Jingyi; Ban, Yifang

    2014-09-01

    This paper analyzes the growth and evolution of topological features of the US airline network over a 20-year period. It captures the change in the network system from different dimensions of complex networks such as centrality distribution and various structural properties of the network over time. We first illustrate the results of a set of measures, including degree, strength, betweenness centrality, and clustering structure. The geographic features of airport systems, spatial distance and network efficiency are also discussed in this section. In order to further capture the dynamics of the system, this paper also explores the correlation between different measures, and investigates various interactions inside the network. Overall this study offers a novel approach to understanding the growth and evolution of real physical networks.

  16. Analysis of Airline Human Cost%民航企业人力成本分析

    Institute of Scientific and Technical Information of China (English)

    程志超; 杨丹阳; 任治国

    2001-01-01

    This paper analyzes the present situation of airline humancost,productivity and motivation through examples. In light of the analysis ,the paper advances the strategies of distribution system reform concerning job analysis,job normand pay rate according to the theory of human resource management.%通过案例分析,从人力成本、工作效率、员工激励状况等角度分析了民航企业工资管理的现状,并运用人力资源管理理论以及组织行为学和经济学的相关理论和方法,从岗位职务分析、岗位规范、工资率的确定、绩效工资、年薪制等分配体系的改革方面提出了对策.

  17. THE LOSS OF MALAYSIA AIRLINES FLIGHT MH17: A FORENSIC AND HUMANITARIAN TASK.

    Science.gov (United States)

    Ranson, David

    2015-06-01

    While forensic medical tasks are usually associated with supporting the criminal justice system, there are a range of forensic medical skills that can be brought to bear on addressing humanitarian activities. Disaster victim identification is a procedure that has achieved international standardisation through the work of a multinational Interpol Standing Committee. While part of a police organisation, it includes forensic pathologists, anthropologists, odontologists and molecular biologists who provide most of the specialist scientific input regarding identification that is integrated with police processes such as document examination and fingerprinting. The loss of Malaysian Airlines Flight MH17 represented a major activation of these procedures in an environment that had both humanitarian and forensic criminal investigation components. The information that is derived from the processes involved in disaster victim identification has a value that goes far beyond the determination of identity. It has an important humanitarian role in supporting the family and friends of the victims in their bereavement journey.

  18. Wastewater treatment pilot

    OpenAIRE

    2016-01-01

    The aim of this thesis was to investigate the functionality of the wastewater treatment pilot and produce a learning manual-handout, as well as to define the parameters of wastewater clarification by studying the nutrient removal and the effluent clarification level of the processed wastewater. As part of the Environmental Engineering studies, Tampere University of Applied Sciences has invested on a Wastewater Treatment Pilot. The pilot simulates the basic wastewater treatment practices u...

  19. Explosive Formulation Pilot Plant

    Data.gov (United States)

    Federal Laboratory Consortium — The Pilot Plant for Explosive Formulation supports the development of new explosives that are comprised of several components. This system is particularly beneficial...

  20. 41 CFR 301-10.116 - What must I do with compensation an airline gives me if it denies me a seat on a plane?

    Science.gov (United States)

    2010-07-01

    ... 41 Public Contracts and Property Management 4 2010-07-01 2010-07-01 false What must I do with compensation an airline gives me if it denies me a seat on a plane? 301-10.116 Section 301-10.116 Public... Fares § 301-10.116 What must I do with compensation an airline gives me if it denies me a seat on...

  1. Market presence in China strengthened Network growth and Dual-Chinese-Hub Strategy More frequet Flyer Benefit——Air China and shanhai Airlines Join Star Alliance

    Institute of Scientific and Technical Information of China (English)

    Audrey; Guo

    2008-01-01

      In the end of 2007, Air China Limited (hereinafter "Air China") and Shanghai Airlines, formally joined Star Alliance at a ceremony held in the new Terminal Three at Beijing Capital International Airport. With the addition of the two Chinese airlines, Star Alliance now has 19 member carriers operating 17,000 daily flights to 897 destinations in 160 countries.……

  2. Competition and coordination in the U.S. airline hub-to-hub markets: An industry pre-merger case study

    Directory of Open Access Journals (Sweden)

    Prasun Bhattacharjee

    2016-04-01

    Full Text Available Purpose: This paper investigates the nature of conduct that existed in the U.S. airline hub-to-hub markets prior to the recent merger wave of the legacy carriers. We explore the strategic importance of network carrier hubs in form of “spheres of influence” on airline market conduct. We also simultaneously recognize the overgrowing role played by Low Cost Carriers (LCC over the years by estimating two conduct parameters - one in markets where LCCs directly compete head-to-head with legacy carriers and the other for markets which LCCs do not serve but has presence in the hub airports or adjacent airports comprising the market endpoints. Thus our supply side framework also sheds some light on the issue of perfect contestability in airline industry. Design/methodology/approach: We estimate a structural oligopoly model for differentiated products with competitive interactions using DB1B data for first quarter of 2004. Findings: Our results imply that the nature of competition is more aggressive relative to Bertrand behavior in hub-to-hub markets and that these markets are less than perfectly contestable. Originality/value: This paper adds to the empirical literature of airline competition by enabling estimation of the actual conduct parameter assuming firm price setting behavior in presence of product differentiation. Contrary to existing literature on airline competition, a structural model enables us to systematically separate out effects of demand, cost and strategic factors on observed airline prices.

  3. Airlines Performance and Eflciency Evaluation using a MCDA Methodology. The Case for Low Cost Carriers vs Legacy Carriers

    Science.gov (United States)

    Miranda, Miguel; Baltazar, Maria E.; Silva, Jorge

    2016-11-01

    The air transport has suffered a remarkable transformation over the past decade. Thewaywe travel today is quite different from how we did ten years ago. Due to the rise of low cost carriers, the market of air transportation has been constantly changing and presently witnessing the transformation of legacy carriers in order to manage to continue operating. The main purpose of thiswork is to show the differences in efficiency for different performance areas on a case study comprised of six different airline carriers, legacy and low cost, using a Multi Criteria Decision Making (MCDA) tool - Measuring Attractiveness by a Category Based Evaluation Technique (MACBETH). With the results obtained in this study, it is expected to show the work that is being carried out to obtain a model that would measure the efficiency of one or various airline companies in a defined period of time, using a set of performance indicators, to which specialists in the area previously have given weights.

  4. A reappraisal of transport aircraft needs 1985 - 2000: Perceptions of airline management in a changing economic, regulatory, and technological environment

    Science.gov (United States)

    Spencer, F. A.

    1982-01-01

    Views of the executives of 24 major, national, regional, and commuter airlines concerning the effect of recent regulatory, economic, and technological changes on the roles they see for their airlines, and consequent changes in their plans for acquiring aircraft for the 1985 to 2000 period were surveyed. Differing perceptions on the economic justification for new-technology jets in the context of the carriers' present and projected financial conditions are outlined. After examining the cases for new or intermediate size jets, the study discusses turboprop powered transports, including the carriers' potential interest in an advanced technology, high-speed turboprop or prop-fan. Finally, the implications of foreign competition are examined in terms of each carrier's evaluation of the quality and financial offerings, as well as possible 'Buy American' policy predisposition.

  5. Confidence in Airline Performance in Difficult Market Conditions: An Analysis of JetBlue's Financial Market Results

    Science.gov (United States)

    Flouris, Triant; Walker, Thomas

    2005-01-01

    This paper examines the stock market s reaction to JetBlue s Initial Public Offering (1PO) and subsequent price movements of the stock. In particular, w e examine whether the euphoria surrounding JetBlue s IPO carried over to other firms in the sector by testing whether the shares of JetBlue s competitors showed a significant price reaction to JetBlue s IPO. JetBlue's IPO took place just a few months following September 11, 2001. These events resulted in dramatic changes in the airline industry and had significant implications on the economic gains of airlines. We examine JetBlue s accounting and stock performance and compare it to the relative performance of Southwest Airlines (SWA), a representative of the loa-cost carrier group. In addition, we compare both JetBlue's and SWA's financial condition and the relative performance of their stock to two mainline U S. carriers, Continental and Northwest. representatives of the conventional-cost carrier group. We analyze whether there are any performance differences among the low-cost carriers and between low-cost carriers and conventional-cost carriers. In particular, we examine whether low-cost carriers were able to sustain the economic impacts of 9/11 better than the conventional-cost carriers.

  6. Metroplex Optimization Model Expansion and Analysis: The Airline Fleet, Route, and Schedule Optimization Model (AFRS-OM)

    Science.gov (United States)

    Sherry, Lance; Ferguson, John; Hoffman, Karla; Donohue, George; Beradino, Frank

    2012-01-01

    This report describes the Airline Fleet, Route, and Schedule Optimization Model (AFRS-OM) that is designed to provide insights into airline decision-making with regards to markets served, schedule of flights on these markets, the type of aircraft assigned to each scheduled flight, load factors, airfares, and airline profits. The main inputs to the model are hedged fuel prices, airport capacity limits, and candidate markets. Embedded in the model are aircraft performance and associated cost factors, and willingness-to-pay (i.e. demand vs. airfare curves). Case studies demonstrate the application of the model for analysis of the effects of increased capacity and changes in operating costs (e.g. fuel prices). Although there are differences between airports (due to differences in the magnitude of travel demand and sensitivity to airfare), the system is more sensitive to changes in fuel prices than capacity. Further, the benefits of modernization in the form of increased capacity could be undermined by increases in hedged fuel prices

  7. Web-based GIS: the vector-borne disease airline importation risk (VBD-AIR tool

    Directory of Open Access Journals (Sweden)

    Huang Zhuojie

    2012-08-01

    Full Text Available Abstract Background Over the past century, the size and complexity of the air travel network has increased dramatically. Nowadays, there are 29.6 million scheduled flights per year and around 2.7 billion passengers are transported annually. The rapid expansion of the network increasingly connects regions of endemic vector-borne disease with the rest of the world, resulting in challenges to health systems worldwide in terms of vector-borne pathogen importation and disease vector invasion events. Here we describe the development of a user-friendly Web-based GIS tool: the Vector-Borne Disease Airline Importation Risk Tool (VBD-AIR, to help better define the roles of airports and airlines in the transmission and spread of vector-borne diseases. Methods Spatial datasets on modeled global disease and vector distributions, as well as climatic and air network traffic data were assembled. These were combined to derive relative risk metrics via air travel for imported infections, imported vectors and onward transmission, and incorporated into a three-tier server architecture in a Model-View-Controller framework with distributed GIS components. A user-friendly web-portal was built that enables dynamic querying of the spatial databases to provide relevant information. Results The VBD-AIR tool constructed enables the user to explore the interrelationships among modeled global distributions of vector-borne infectious diseases (malaria. dengue, yellow fever and chikungunya and international air service routes to quantify seasonally changing risks of vector and vector-borne disease importation and spread by air travel, forming an evidence base to help plan mitigation strategies. The VBD-AIR tool is available at http://www.vbd-air.com. Conclusions VBD-AIR supports a data flow that generates analytical results from disparate but complementary datasets into an organized cartographical presentation on a web map for the assessment of vector-borne disease movements

  8. 14 CFR 61.94 - Student pilot seeking a sport pilot certificate or a recreational pilot certificate: Operations...

    Science.gov (United States)

    2010-01-01

    ... 14 Aeronautics and Space 2 2010-01-01 2010-01-01 false Student pilot seeking a sport pilot... Student pilot seeking a sport pilot certificate or a recreational pilot certificate: Operations at... operational control tower in other airspace. (a) A student pilot seeking a sport pilot certificate or...

  9. Travel Health Advice Provided by In-flight Magazines of International Airlines in Australia.

    Science.gov (United States)

    Leggat

    1997-06-01

    More than 3 million Australians travel overseas each year, and the most popular destination for these Australian travelers is Asia. Many of the countries in the Asian region are developing, and travelers to such countries may encounter tropical illness or serious injury, particularly diarrheal disease and motor vehicle accidents.1 The latter is the most common preventable cause of death in travelers.2 These problems are in addition to some of the potential problems associated with international flights, such as swelling feet, dehydration, jet lag, and venous thrombosis. There are a number of media through which travelers could receive travel health advice. However, a study of travel agent brochures by Reid et al.3 indicated that about one-third of these carried no travel health advice, with most of those that did carry travel advice providing only general information. Airline magazines also represent a possible source of in-flight and destination-specific travel health advice to which most travelers would have access.

  10. Cascading Delay Risk of Airline Workforce Deployments with Crew Pairing and Schedule Optimization.

    Science.gov (United States)

    Chung, Sai Ho; Ma, Hoi Lam; Chan, Hing Kai

    2016-12-09

    This article concerns the assignment of buffer time between two connected flights and the number of reserve crews in crew pairing to mitigate flight disruption due to flight arrival delay. Insufficient crew members for a flight will lead to flight disruptions such as delays or cancellations. In reality, most of these disruption cases are due to arrival delays of the previous flights. To tackle this problem, many research studies have examined the assignment method based on the historical flight arrival delay data of the concerned flights. However, flight arrival delays can be triggered by numerous factors. Accordingly, this article proposes a new forecasting approach using a cascade neural network, which considers a massive amount of historical flight arrival and departure data. The approach also incorporates learning ability so that unknown relationships behind the data can be revealed. Based on the expected flight arrival delay, the buffer time can be determined and a new dynamic reserve crew strategy can then be used to determine the required number of reserve crews. Numerical experiments are carried out based on one year of flight data obtained from 112 airports around the world. The results demonstrate that by predicting the flight departure delay as the input for the prediction of the flight arrival delay, the prediction accuracy can be increased. Moreover, by using the new dynamic reserve crew strategy, the total crew cost can be reduced. This significantly benefits airlines in flight schedule stability and cost saving in the current big data era.

  11. Incidence of cancer among Finnish airline cabin attendants. 1967-92

    Energy Technology Data Exchange (ETDEWEB)

    Pukkala, E. [Finnish Cancer Registry, Helsinki (Finland); Auvinen, A. [Finnish Centre for Radiation and Nuclear Safety (STUK), Helsinki (Finland); Wahlberg, G. [Finnish Flight Attendants Association, Helsinki (Finland)

    1995-09-09

    The objective was to assess whether occupational exposure among commercial airline cabin attendants are associated with risk of cancer. A significant excess of breast cancer (standardised incidence ratio 1.87 (95% confidence interval 1.15 to 2.23)) and bone cancer (15.10 (1.82 to 54.40)) was found among female workers. The risk of breast cancer was most prominent 15 years after recruitment. Risks of leukaemia (3.57 (0.43 to 12.9)) and skin melanoma (2.11 (0.43 to 6.15)) were not significantly raised. Among men, one lymphoma and one Kaposi`s sarcoma were found (expected number of cases 1.6). Although the lifestyle of cabin attendants is different from that of the reference population - for example, in terms of social status and parity - concentration of the excess risks to primary sites sensitive to radiation suggests that ionising radiation during flights may add to that cancer risk of all flight personnel. Otherwise the lifestyle of cabin attendants did not seem to affect their risks of cancer. (author).

  12. Comparative analysis of operational forecasts versus actual weather conditions in airline flight planning, volume 2

    Science.gov (United States)

    Keitz, J. F.

    1982-01-01

    The impact of more timely and accurate weather data on airline flight planning with the emphasis on fuel savings is studied. This volume of the report discusses the results of Task 2 of the four major tasks included in the study. Task 2 compares various catagories of flight plans and flight tracking data produced by a simulation system developed for the Federal Aviation Administrations by SRI International. (Flight tracking data simulate actual flight tracks of all aircraft operating at a given time and provide for rerouting of flights as necessary to resolve traffic conflicts.) The comparisons of flight plans on the forecast to flight plans on the verifying analysis confirm Task 1 findings that wind speeds are generally underestimated. Comparisons involving flight tracking data indicate that actual fuel burn is always higher than planned, in either direction, and even when the same weather data set is used. Since the flight tracking model output results in more diversions than is known to be the case, it was concluded that there is an error in the flight tracking algorithm.

  13. Market Potential Study for Standing Cabin Concept for Domestic Low-Cost Commercial Airlines in Malaysia

    Science.gov (United States)

    Romli, Fairuz I.; Dasuki, Norhafizah; Yazdi Harmin, Mohammad

    2016-02-01

    An affordable air transportation has become the operational aim of many airlines these days. This is to cater the growing air travel demands from people of different social and economic status. One of the revolutionary proposals to reduce the operational costs, hence the flight ticket price, is by introducing the so-called standing cabin concept. This concept involves transporting passengers during the entire flight in their standing position with a proper support of a vertical seat. As can be expected with many new inventions, despite its clear advantages, the concept has been met with mixed reactions from the public. This study intends to establish whether the standing cabin concept has a market potential to be implemented for domestic flights in Malaysia. The public perception is determined from collected data through a survey done at two major local low-cost airport terminals. It can be concluded from the results that the concept has a good market potential for application on flights with duration of less than two hours.

  14. CERN pilot greenhouse

    CERN Multimedia

    1983-01-01

    This pilot installation was situated near Bld. BA6 opposite to the main entrance of the Meyrin site, with respect to Route de Meyrin. See Weekly Bulletin 3/83, and also photo 8305594X, 8505898X, 8302200.

  15. Pilot Weather Reports

    Data.gov (United States)

    National Oceanic and Atmospheric Administration, Department of Commerce — Aviation weather reports relayed from pilots to FAA air traffic controllers or National Weather Service personnel. Elements include sky cover, turbulence, wind...

  16. 联盟对航空公司产品影响研究%Study on the influence of the alliance to the airline product

    Institute of Scientific and Technical Information of China (English)

    梁京

    2014-01-01

    In recent years,the aviation industry competition is becoming increasingly fierce,with the airline alliance trend of intensi-fied,airlines have chosen to join the alliance. By analyzing the impact of alliance competition to the airline product and the problems of the analysis,proposed how to use the resources of airline alliance to improve products,to enhance their own competitiveness,a se-ries of problems and coping with the alliance brings the measures can be taken,for the airline with the alliance,to provide decision support to optimize the product.%近几年,航空业竞争日益激烈,随之航空联盟的大潮愈演愈烈,航空公司纷纷选择加入联盟。通过对联盟竞争给航空公司产品带来的影响和出现的问题进行分析,提出航空公司如何利用联盟资源改善产品,来增强自身竞争力,以及应对联盟带来的一系列问题可采取的措施,为航空公司利用联盟,优化产品提供决策支持。

  17. PULSE Pilot Certification Results

    Directory of Open Access Journals (Sweden)

    Pamela Pape-Lindstrom

    2015-08-01

    Full Text Available The pilot certification process is an ambitious, nationwide endeavor designed to motivate important changes in life sciences education that are in line with the recommendations of the 2011 Vision and Change Report: A Call to Action (American Association for the Advancement of Science [AAAS], 2011.  It is the goal of the certification process to acknowledge departments that have progressed towards full implementation of the tenets of Vision and Change and to motivate departments that have not begun to adopt the recommendations to consider doing so.  More than 70 life science departments applied to be part of the pilot certification process, funded by a National Science Foundation grant, and eight were selected based on initial evidence of transformed and innovative educational practices.  The programs chosen represent a wide variety of schools, including two-year colleges, liberal-arts institutions, regional comprehensive colleges, research universities and minority serving institutions.  Outcomes from this pilot were released June 1, 2015 (www.pulsecommunity.org, with all eight programs being recognized as having progressed along a continuum of change.  Five levels of achievement were defined as PULSE Pilot Progression Levels.  Of the eight departments in the pilot, one achieved “PULSE Progression Level III: Accomplished”.  Six departments achieved “PULSE Progression Level II: Developing” and one pilot department achieved “PULSE Progression Level I: Beginning”.  All of the schools have made significant movement towards the recommendations of Vision and Change relative to a traditional life sciences curriculum.  Overall, the response from the eight pilot schools has been positive. 

  18. Spatial large-eddy simulations of contrail formation in the wake of an airliner

    Science.gov (United States)

    Paoli, R.

    2015-12-01

    Contrails and contrail-cirrus are the most uncertain contributors to aviation radiative forcing. In order to reduce this uncertainty one needs to gain more knowledge on the physicochemical processes occurring in the aircraft plume, which eventually lead to the transformation of contrails into cirrus. To that end, the accurate prediction of the number of activated particles and their spatial and size distributions at the end of the jet regime may be helpful to initialize simulations in the following vortex regime. We present the results from spatial large-eddy simulations (LES) of contrail formation in the near-field wake of a generic (but full-scale) airliner that is representative of those used in long-haul flights in current fleets. The flow around the aircraft has been computed using a RANS code taking into account the full geometry that include the engines and the aerodynamic set-up for cruise conditions. The data have been reconstructed at a plane closely behind the trailing edge of the wing and used as inflow boundary conditions for the LES. We employ fully compressible 3D LES coupled to Lagrangian microphysical module that tracks parcels of ice particles individually. The ice microphysical model is simple yet it contains the basic thermodynamic ingredients to model soot activation and water vapor deposition. Compared to one-dimensional models or even RANS, LES allow for more accurate predictions of the mixing between exhaust and ambient air. Hence, the number of activated particles and the ice growth rate can be also determined with higher accuracy. This is particularly crucial for particles located at the edge of the jet that experience large gradients of temperature and humidity. The results of the fully coupled LES (where the gas phase and the particles are solved together) are compared to offline simulations where the ice microphysics model is run using thermodynamic data from pre-calculated particle trajectories extracted from inert LES (where ice

  19. Analysis of Pilot Feedback Regarding the Use of State Awareness Technologies During Complex Situations

    Science.gov (United States)

    Evans, Emory; Young, Steven D.; Daniels, Taumi; Santiago-Espada, Yamira; Etherington, Tim

    2016-01-01

    A flight simulation study was conducted at NASA Langley Research Center to evaluate flight deck systems that (1) predict aircraft energy state and/or autoflight configuration, (2) present the current state and expected future state of automated systems, and/or (3) show the state of flight-critical data systems in use by automated systems and primary flight instruments. Four new technology concepts were evaluated vis-à-vis current state-of-the-art flight deck systems and indicators. This human-in-the-loop study was conducted using commercial airline crews. Scenarios spanned a range of complex conditions and several emulated causal factors and complexity in recent accidents involving loss of state awareness by pilots (e.g. energy state, automation state, and/or system state). Data were collected via questionnaires administered after each flight, audio/video recordings, physiological data, head and eye tracking data, pilot control inputs, and researcher observations. This paper strictly focuses on findings derived from the questionnaire responses. It includes analysis of pilot subjective measures of complexity, decision making, workload, situation awareness, usability, and acceptability.

  20. NSTAR Smart Grid Pilot

    Energy Technology Data Exchange (ETDEWEB)

    Rabari, Anil [NSTAR Electric, Manchester, NH (United States); Fadipe, Oloruntomi [NSTAR Electric, Manchester, NH (United States)

    2014-03-31

    NSTAR Electric & Gas Corporation (“the Company”, or “NSTAR”) developed and implemented a Smart Grid pilot program beginning in 2010 to demonstrate the viability of leveraging existing automated meter reading (“AMR”) deployments to provide much of the Smart Grid functionality of advanced metering infrastructure (“AMI”), but without the large capital investment that AMI rollouts typically entail. In particular, a central objective of the Smart Energy Pilot was to enable residential dynamic pricing (time-of-use “TOU” and critical peak rates and rebates) and two-way direct load control (“DLC”) by continually capturing AMR meter data transmissions and communicating through customer-sited broadband connections in conjunction with a standardsbased home area network (“HAN”). The pilot was supported by the U.S. Department of Energy’s (“DOE”) through the Smart Grid Demonstration program. NSTAR was very pleased to not only receive the funding support from DOE, but the guidance and support of the DOE throughout the pilot. NSTAR is also pleased to report to the DOE that it was able to execute and deliver a successful pilot on time and on budget. NSTAR looks for future opportunities to work with the DOE and others in future smart grid projects.

  1. FROM THE LEWIS AND CLARK EXPEDITION TO IBM, DELL, AND SOUTHWEST AIRLINES: TEACHING HISTORY AND LEADERSHIP TO BUSINESS STUDENTS

    Directory of Open Access Journals (Sweden)

    Jeffrey J. Matthews

    2006-01-01

    Full Text Available History is not a tomb of dead facts but a resource that can inform and improve everyday decision making. Experience as an analytical tool is invaluable for solving problems in changing and competitive environments. “From the Lewis and Clark Expedition,” which coincides with the National Lewis & Clark Bicentennial Commemoration (2003—2006, demonstrates how contemporary business concepts of visionary leadership, systematic planning, and organizational climate were instrumental to the success of Thomas Jefferson's “Corps of Discovery” and shows how a mastery of these concepts contributed to the successes of the pioneering US corporations IBM, Southwest Airlines, and Dell.

  2. An Investigation into the Impact of Service Quality, Frequent Flier Programs and Safety Perception on Satisfaction and Customer Loyalty in the Airline Industry in Southern Africa

    Directory of Open Access Journals (Sweden)

    Sandada Maxwell

    2016-04-01

    Full Text Available This study aims to identify the factors that make passengers loyal to an airline in Southern Africa by investigating the impact of service quality and safety perception on customer satisfaction and how satisfaction and frequent flyer programs (FFP subsequently influence customer loyalty. The key finding was that service quality positively influenced customer satisfaction, and satisfaction was an important antecedent of customer loyalty. The analysis also suggested that safety perception and FFP positively influence customer loyalty, while their relationship with satisfaction was not significant. An analysis of switching behaviour revealed that satisfied customers may still switch to other airlines. The main contribution of this study is the development of a customer loyalty model for the aviation industry in Southern Africa. Knowledge of customer loyalty drivers will assist airline marketing managers in developing strategies for improving passenger load factors and profitability.

  3. Service Catalog Pilot Project Summary

    Data.gov (United States)

    US Fish and Wildlife Service, Department of the Interior — This report summarizes the ServCat pilot project and offers recommendations for the full-scale implementation of the database. During the pilot project a total of...

  4. Microbial field pilot study

    Energy Technology Data Exchange (ETDEWEB)

    Knapp, R.M.; McInerney, M.J.; Menzie, D.E.; Coates, J.D.; Chisholm, J.L.

    1993-05-01

    A multi-well microbially enhanced oil recovery field pilot has been performed in the Southeast Vassar Vertz Sand Unit in Payne County, Oklahoma. The primary emphasis of the experiment was preferential plugging of high permeability zones for the purpose of improving waterflood sweep efficiency. Studies were performed to determine reservoir chemistry, ecology, and indigenous bacteria populations. Growth experiments were used to select a nutrient system compatible with the reservoir that encouraged growth of a group of indigenous nitrate-using bacteria and inhibit growth of sulfate-reducing bacteria. A specific field pilot area behind an active line drive waterflood was selected. Surface facilities were designed and installed. Injection protocols of bulk nutrient materials were prepared to facilitate uniform distribution of nutrients within the pilot area. By the end of December, 1991, 82.5 tons (75.0 tonnes) of nutrients had been injected in the field. A tracer test identified significant heterogeneity in the SEVVSU and made it necessary to monitor additional production wells in the field. The tracer tests and changes in production behavior indicate the additional production wells monitored during the field trial were also affected. Eighty two and one half barrels (13.1 m[sup 3]) of tertiary oil have been recovered. Microbial activity has increased CO[sub 2] content as indicated by increased alkalinity. A temporary rise in sulfide concentration was experienced. These indicate an active microbial community was generated in the field by the nutrient injection. Pilot area interwell pressure interference test results showed that significant permeability reduction occurred. The interwell permeabilities in the pilot area between the injector and the three pilot production wells were made more uniform which indicates a successful preferential plugging enhanced oil recovery project.

  5. Pilot selection and training

    Science.gov (United States)

    Helmreich, Robert L.

    1982-01-01

    Personality and situational factors relevant to individual and group performance in highly demanding environments, such as those faced by astronauts or by jet transport crew, are discussed. It is emphasized that although technical competence and proficiency in pilot selection are prerequisites for safety, operating a modern jet transport is a group endeavor that requires the effective coordination of the entire crew. A self-report test battery for measuring positive and negative personality traits of pilot candidates, termed the Personal Characteristics Inventory, is described.

  6. PILOT optical alignment

    Science.gov (United States)

    Longval, Y.; Mot, B.; Ade, P.; André, Y.; Aumont, J.; Baustista, L.; Bernard, J.-Ph.; Bray, N.; de Bernardis, P.; Boulade, O.; Bousquet, F.; Bouzit, M.; Buttice, V.; Caillat, A.; Charra, M.; Chaigneau, M.; Crane, B.; Crussaire, J.-P.; Douchin, F.; Doumayrou, E.; Dubois, J.-P.; Engel, C.; Etcheto, P.; Gélot, P.; Griffin, M.; Foenard, G.; Grabarnik, S.; Hargrave, P..; Hughes, A.; Laureijs, R.; Lepennec, Y.; Leriche, B.; Maestre, S.; Maffei, B.; Martignac, J.; Marty, C.; Marty, W.; Masi, S.; Mirc, F.; Misawa, R.; Montel, J.; Montier, L.; Narbonne, J.; Nicot, J.-M.; Pajot, F.; Parot, G.; Pérot, E.; Pimentao, J.; Pisano, G.; Ponthieu, N.; Ristorcelli, I.; Rodriguez, L.; Roudil, G.; Salatino, M.; Savini, G.; Simonella, O.; Saccoccio, M.; Tapie, P.; Tauber, J.; Torre, J.-P.; Tucker, C.

    2016-07-01

    PILOT is a balloon-borne astronomy experiment designed to study the polarization of dust emission in the diffuse interstellar medium in our Galaxy at wavelengths 240 μm with an angular resolution about two arcminutes. Pilot optics is composed an off-axis Gregorian type telescope and a refractive re-imager system. All optical elements, except the primary mirror, are in a cryostat cooled to 3K. We combined the optical, 3D dimensional measurement methods and thermo-elastic modeling to perform the optical alignment. The talk describes the system analysis, the alignment procedure, and finally the performances obtained during the first flight in September 2015.

  7. Pilot project as enabler?

    DEFF Research Database (Denmark)

    Neisig, Margit; Glimø, Helle; Holm, Catrine Granzow;

    This article deals with a systemic perspective on transition. The field of study addressed is a pilot project as enabler of transition in a highly complex polycentric context. From a Luhmannian systemic approach, a framework is created to understand and address barriers of change occurred using p...

  8. Evaluatie pilot elektronische volgsystemen

    NARCIS (Netherlands)

    Miedema, F.; Post, B.

    2006-01-01

    Naast het uitvoeren van een onderzoek naar de ervaringen met EVS (Elektronisch Volgsysteem) in het buitenland, worden er bij de sectoren GW (Gevangeniswezen), jeugd en tbs een aantal pilot-projecten opgestart waarbij gebruik wordt gemaakt van elektronische volgsystemen met GPS-techniek (GPS = Global

  9. Evaluatie pilot Endogene Factoren

    NARCIS (Netherlands)

    Viet AL; Fiolet D; Voortman JK; Rover C de; Hanning C; Uitenbroek D; Loon AJM van; PZO; GGD Achterhoek; GGD Midden Holland; GG&GD Amsterdam

    2004-01-01

    As a part of the project on the Local and National Monitor for Public Health several pilot studies were carried out in three Municipal Health Centres (GGDs). The first aim was to investigate the feasibility of a physical examination at the health centre in combination with a health interview (or pos

  10. Priming a Pilot Implementation

    DEFF Research Database (Denmark)

    Hansen, Magnus; Ie Pedersen, Maria

    Abstract. We report on the initial findings of an action research study about effects specifications. It is a part of larger IS pilot implementation project conducted in the Danish healthcare sector. Through interviews and a workshop we have identified and specified the main effects that comprise...

  11. 风险规避型航空联盟的收益共享机制研究%Revenue Sharing Mechanism for Risk-Averse Airline Alliances

    Institute of Scientific and Technical Information of China (English)

    李实萍; 崔毅

    2014-01-01

    构建了由2个风险规避的航空公司组成的航空联盟网络的决策模型,并利用均值-标准差( mean-standard de-viation)风险度量准则建立了航空联盟成员的决策目标函数。首先,分析了航空联盟网络在集中决策下的均衡模型。研究发现航空公司的风险规避特性将会降低机票价格,进而减少联盟整体的效用。其次,研究了航空联盟实施收益共享机制下的分散决策模型,研究结果表明收益共享机制不仅可以实现联盟成员个人的效用最大化,同时可以达到联盟整体效用的最大化。研究还发现,实施收益共享机制可以提高航空联盟成员的绩效水平。绩效水平提升的幅度与价格弹性系数、国内与国际航线的运作成本的比值、航空公司的风险规避度及收益共享系数等因素密切相关。此外,通过数值分析研究了不同参数对航空联盟成员实施收益共享机制后提升的绩效水平的影响程度。%An airline alliance network consisting of two risk-averse airlines is addressed in this paper .A decision-making model for such a network is proposed .By using the mean-standard deviation risk measure criteria, a decision-making objective function for the airline alliance members is also established .First, an equilibrium model in the network is analyzed under the centralized decision-making .It is found that the risk aversion characteristics of airlines reduce ticket prices of airlines , thereby reducing the overall effec-tiveness of the airline alliances .Second, under the revenue sharing mechanism , a decentralized decision-making model in the airline alliance network is investigated .Result shows that revenue sharing mechanism can maximize not only the effectiveness of the individual alliance members , but also maximize the overall effectiveness of airline alliances .The revenue sharing mechanism can improve the performance of airline alliance members , which is

  12. User Participation in Pilot Implementation

    DEFF Research Database (Denmark)

    Torkilsheyggi, Arnvør Martinsdóttir á; Hertzum, Morten

    2014-01-01

    implementation as a method for participatory design. We find that to foster participation and learning about user needs a pilot implementation must create a space for reflecting on use, in addition to the space for using the pilot system. The space for reflection must also exist during the activities preparing...... the use of the pilot system because the porters and nurses learned about their needs throughout the pilot implementation, not just during use. Finally, we discuss how the scope and duration of a pilot implementation influence the conditions for participation....

  13. Numerieke simulatie van de blastbelasting op vlucht MH17 van Malaysia Airlines als gevolg van de detonatie van een gevechtslading (U)

    NARCIS (Netherlands)

    2015-01-01

    De Onderzoeksraad voor Veiligheid (OVV) onderzoekt de crash van vlucht MH17 van Malaysia Airlines die plaatsvond op donderdag 17 juli 2014 in de regio Donetsk (Oekraïne). De OVV wil een duidelijk beeld geven van de oorzaak van de crash. Een mogelijke oorzaak is fatale schade aan het vliegtuig als ge

  14. Towards an Integrated Approach to Cabin Service English Curriculum Design: A Case Study of China Southern Airlines' Cabin Service English Training Course

    Science.gov (United States)

    Xiaoqin, Liu; Wenzhong, Zhu

    2016-01-01

    This paper has reviewed the history of EOP (training) development and then illustrated the curriculum design of cabin service English training from the three perspectives of ESP, CLIL and Business Discourse. It takes the cabin crew English training of China Southern Airlines (CZ) as the case and puts forward an operational framework composed of…

  15. 75 FR 66728 - Action Affecting Export Privileges; Orion Air, S.L. and Syrian Pearl Airlines: Orion Air, S.L...

    Science.gov (United States)

    2010-10-29

    ... Airlines: Orion Air, S.L., Canada Real de Merinas, 7 Edificio 5, 3'A, Eissenhower Business Center, 28042 Madrid, Spain; and Ad. de las Cortes Valencianas no 37, Esc. A Puerta 45 46015 Valencia, Spain; and... EAR. It is therefore ordered: First, that, Orion Air, S.L., Canada Real de Merinas, 7 Edificio 5,...

  16. Agricultural Pilot's Audiological Profile

    Directory of Open Access Journals (Sweden)

    Foltz, Lucas

    2010-09-01

    Full Text Available Introduction: The agricultural airplane pilot are daily exposed to intense noises, being susceptible to the noise-induced hearing loss (NIHL and its auditory and extra auditory effects. Objective: To analyze the audiological profile of this population, verifying the work's influence on its hearing. Method: It was realized a retrospective, individual, observational, and cross-sectional study through the data obtained by means of a questionnaire and audiometric thresholds of 41 agricultural pilots. To the statistical analysis were utilized the chi-square, Spearman, and Wilcoxon tests with significance level of 5%. Results: It was verified that 95,1% of the pilots use PPE ( personal protective equipment during flight and 58,5% have contact with pesticides. More than half of individuals referred to feel auditory and extra auditory symptoms, being the buzz the more frequent (29,1%. It has the occurrence of 29,3% of NIHL suggestive hearing loss and 68,3% of normality, taking this presence of unilateral notch in 24,4% and bilateral notch in 31,7%. It was found correlation statistically significant in the associations between time of service and the average of the acute frequencies in the right ear (p=0038, and in the left ear (p=0,010. It has a statistical tendency in the association between audiometric configuration and contact with pesticides (p=0,088. Conclusion: The hearing loss prevalence in this study was showed high. More than half of the sample has normal audiometric thresholds with notch configuration. Such data lead to the conclusion that the agricultural pilots, even with PPE use, they still suffer with the damages caused by noise, needing best proposals of hearing loss prevention.

  17. Pilot Candidate Selection

    Science.gov (United States)

    1989-05-01

    pilot selection system and to best support up-front track selection for SUPT? Assumptions The USAF Trainer Masterplan does not include a plan to...replace the T-41 with a new flight screening aircraft. In addition, the Masterplan states that candidates will be track selected prior to entry into primary...training. (3:10) While the Masterplan is not a static document and aircraft procurement plans and/or the timing of track selection are subject to

  18. The fighter pilot's egg

    Science.gov (United States)

    Fry, Dale W.

    1990-03-01

    Of common interest to fighter pilots is what maneuver should be flown to accomplish a 360° heading change in the least time. Among the infinite possibilities, analytic expressions for a very commonly used maneuver, a roughly circular planar turn that accomplishes the required heading change, are derived and examined under four realistic assumptions. Contrary to common belief, the time to complete the stated heading change turns out to be independent of the inclination of the plane of the turn.

  19. Pilots 2.0: DIRAC pilots for all the skies

    Science.gov (United States)

    Stagni, F.; Tsaregorodtsev, A.; McNab, A.; Luzzi, C.

    2015-12-01

    In the last few years, new types of computing infrastructures, such as IAAS (Infrastructure as a Service) and IAAC (Infrastructure as a Client), gained popularity. New resources may come as part of pledged resources, while others are opportunistic. Most of these new infrastructures are based on virtualization techniques. Meanwhile, some concepts, such as distributed queues, lost appeal, while still supporting a vast amount of resources. Virtual Organizations are therefore facing heterogeneity of the available resources and the use of an Interware software like DIRAC to hide the diversity of underlying resources has become essential. The DIRAC WMS is based on the concept of pilot jobs that was introduced back in 2004. A pilot is what creates the possibility to run jobs on a worker node. Within DIRAC, we developed a new generation of pilot jobs, that we dubbed Pilots 2.0. Pilots 2.0 are not tied to a specific infrastructure; rather they are generic, fully configurable and extendible pilots. A Pilot 2.0 can be sent, as a script to be run, or it can be fetched from a remote location. A pilot 2.0 can run on every computing resource, e.g.: on CREAM Computing elements, on DIRAC Computing elements, on Virtual Machines as part of the contextualization script, or IAAC resources, provided that these machines are properly configured, hiding all the details of the Worker Nodes (WNs) infrastructure. Pilots 2.0 can be generated server and client side. Pilots 2.0 are the “pilots to fly in all the skies”, aiming at easy use of computing power, in whatever form it is presented. Another aim is the unification and simplification of the monitoring infrastructure for all kinds of computing resources, by using pilots as a network of distributed sensors coordinated by a central resource monitoring system. Pilots 2.0 have been developed using the command pattern. VOs using DIRAC can tune pilots 2.0 as they need, and extend or replace each and every pilot command in an easy way. In this

  20. 14 CFR 61.73 - Military pilots or former military pilots: Special rules.

    Science.gov (United States)

    2010-01-01

    ... 14 Aeronautics and Space 2 2010-01-01 2010-01-01 false Military pilots or former military pilots... Ratings and Pilot Authorizations § 61.73 Military pilots or former military pilots: Special rules. (a... a disciplinary action involving aircraft operations, a U.S. military pilot or former military...

  1. A Study on the Potential Cost Savings Associated with Implementing Airline Pilot Training Curricula into the Future P-8 MMA Fleet Replacement Squadron

    Science.gov (United States)

    2006-06-01

    winglets : 35.81m Length: 38.56m Height: 12.83m Fuselage length: 38.02m Tailplane: 14.35m Maximum taxi weight: 83,778kg Maximum fuel...Costs-Navy-Maintenance - This element reports the composite pay of Navy personnel assigned as maintenance personnel. 3. Org. FRS-MilPers Costs...Navy-Other - This element reports the composite pay of Navy personnel assigned to perform duties other than those assigned for mission and maintenance

  2. Drawing up a Job Self-regulation Questionnaire for Airline Pilots%航线飞行员工作自主性问卷编制

    Institute of Scientific and Technical Information of China (English)

    罗渝川; 牟海鹰

    2010-01-01

    目的 编制适合航线飞行员的工作自主性量表,并对其信效度进行检验.方法 根据相关资料与访谈结果,编制航线飞行员工作自主性问卷条目.对208名航线飞行员施测,并对其中31人的部门领导进行访谈以检验量表的效度.结果 航线飞行员的工作自主性包含8个维度,这样的结构在验证性因素分析中也得到了较好的验证;总量表的Cronbach α系数为0.743,各维度的Cronbach α系数达到了0.516以上,重测相关系数均在0.606以上(P<0.01),信度与效度较高.结论 航线飞行员工作自主性问卷具有良好的信度与效度,可以作为航线飞行员自主性研究的测试工具.

  3. 75 FR 39091 - Airport Privatization Pilot Program

    Science.gov (United States)

    2010-07-07

    ... Program (62 FR 48693). A request for participation in the Pilot Program must be initiated by the filing of... Federal Aviation Administration Airport Privatization Pilot Program AGENCY: Federal Aviation... (SJU) preliminary application for participation in the airport privatization pilot program...

  4. 75 FR 56857 - Pilot, Flight Instructor, and Pilot School Certification

    Science.gov (United States)

    2010-09-17

    ... Administration 14 CFR Part 141 RIN 2120-AI86 Pilot, Flight Instructor, and Pilot School Certification AGENCY... Register on August 21, 2009. That final rule revised the training, qualification, certification, and... Certification and Training Branch, AFS-810, General Aviation and Commercial Division, Flight Standards...

  5. Microbial field pilot study

    Energy Technology Data Exchange (ETDEWEB)

    Knapp, R.M.; McInerney, M.J.; Menzie, D.E.; Chisholm, J.L.

    1992-03-01

    The objective of this project is to perform a microbial enhanced oil recovery field pilot in the Southeast Vassar Vertz Sand Unit (SEVVSU) in Payne County, Oklahoma. Indigenous, anaerobic, nitrate reducing bacteria will be stimulated to selectively plug flow paths which have been referentially swept by a prior waterflood. This will force future flood water to invade bypassed regions of the reservoir and increase sweep efficiency. This report covers progress made during the second year, January 1, 1990 to December 31, 1990, of the Microbial Field Pilot Study project. Information on reservoir ecology, surface facilities design, operation of the unit, core experiments, modeling of microbial processes, and reservoir characterization and simulation are presented in the report. To better understand the ecology of the target reservoir, additional analyses of the fluids which support bacteriological growth and the microbiology of the reservoir were performed. The results of the produced and injected water analysis show increasing sulfide concentrations with respect to time. In March of 1990 Mesa Limited Partnership sold their interest in the SEVVSU to Sullivan and Company. In April, Sullivan and Company assumed operation of the field. The facilities for the field operation of the pilot were refined and implementation was begun. Core flood experiments conducted during the last year were used to help define possible mechanisms involved in microbial enhanced oil recovery. The experiments were performed at SEVVSU temperature using fluids and inoculum from the unit. The model described in last year's report was further validated using results from a core flood experiment. The model was able to simulate the results of one of the core flood experiments with good quality.

  6. Microbial Field Pilot Study

    Energy Technology Data Exchange (ETDEWEB)

    Knapp, R.M.; McInerney, M.J.; Menzie, D.E.; Chisholm, J.L.

    1990-11-01

    This report covers progress made during the first year of the Microbial Field Pilot Study project. Information on reservoir ecology and characterization, facility and treatment design, core experiments, bacterial mobility, and mathematical modeling are addressed. To facilitate an understanding of the ecology of the target reservoir analyses of the fluids which support bacteriological growth and the microbiology of the reservoir were performed. A preliminary design of facilities for the operation of the field pilot test was prepared. In addition, procedures for facilities installation and for injection treatments are described. The Southeast Vassar Vertz Sand Unit (SEVVSU), the site of the proposed field pilot study, is described physically, historically, and geologically. The fields current status is presented and the ongoing reservoir simulation is discussed. Core flood experiments conducted during the last year were used to help define possible mechanisms involved in microbial enhanced oil recovery. Two possible mechanisms, relative permeability effects and changes in the capillary number, are discussed and related to four Berea core experiments' results. The experiments were conducted at reservoir temperature using SEVVSU oil, brine, and bacteria. The movement and activity of bacteria in porous media were investigated by monitoring the growth of bacteria in sandpack cores under no flow conditions. The rate of bacteria advancement through the cores was determined. A mathematical model of the MEOR process has been developed. The model is a three phase, seven species, one dimensional model. Finite difference methods are used for solution. Advection terms in balance equations are represented with a third- order upwind differencing scheme to reduce numerical dispersion and oscillations. The model is applied to a batch fermentation example. 52 refs., 26 figs., 21 tabs.

  7. Microbial field pilot study

    Energy Technology Data Exchange (ETDEWEB)

    Knapp, R.M.; McInerney, M.J.; Menzie, D.E.; Chisholm, J.L.

    1992-03-01

    The objective of this project is to perform a microbial enhanced oil recovery field pilot in the Southeast Vassar Vertz Sand Unit (SEVVSU) in Payne County, Oklahoma. Indigenous, anaerobic, nitrate reducing bacteria will be stimulated to selectively plug flow paths which have been referentially swept by a prior waterflood. This will force future flood water to invade bypassed regions of the reservoir and increase sweep efficiency. This report covers progress made during the second year, January 1, 1990 to December 31, 1990, of the Microbial Field Pilot Study project. Information on reservoir ecology, surface facilities design, operation of the unit, core experiments, modeling of microbial processes, and reservoir characterization and simulation are presented in the report. To better understand the ecology of the target reservoir, additional analyses of the fluids which support bacteriological growth and the microbiology of the reservoir were performed. The results of the produced and injected water analysis show increasing sulfide concentrations with respect to time. In March of 1990 Mesa Limited Partnership sold their interest in the SEVVSU to Sullivan and Company. In April, Sullivan and Company assumed operation of the field. The facilities for the field operation of the pilot were refined and implementation was begun. Core flood experiments conducted during the last year were used to help define possible mechanisms involved in microbial enhanced oil recovery. The experiments were performed at SEVVSU temperature using fluids and inoculum from the unit. The model described in last year`s report was further validated using results from a core flood experiment. The model was able to simulate the results of one of the core flood experiments with good quality.

  8. AD-1 with research pilot Richard E. Gray

    Science.gov (United States)

    1982-01-01

    Standing in front of the AD-1 Oblique Wing research aircraft is research pilot Richard E. Gray. Richard E. Gray joined National Aeronautics and Space Administration's Johnson Space Center, Houston, Texas, in November 1978, as an aerospace research pilot. In November 1981, Dick joined the NASA's Ames-Dryden Flight Research Facility, Edwards, California, as a research pilot. Dick was a former Co-op at the NASA Flight Research Center (a previous name of the Ames-Dryden Flight Research Facility), serving as an Operations Engineer. At Ames-Dryden, Dick was a pilot for the F-14 Aileron Rudder Interconnect Program, AD-1 Oblique Wing Research Aircraft, F-8 Digital Fly-By-Wire and Pilot Induced Oscillations investigations. He also flew the F-104, T-37, and the F-15. On November 8, 1982, Gray was fatally injured in a T-37 jet aircraft while making a pilot proficiency flight. Dick graduated with a Bachelors degree in Aeronautical Engineering from San Jose State University in 1969. He joined the U.S. Navy in July 1969, becoming a Naval Aviator in January 1971, when he was assigned to F-4 Phantoms at Naval Air Station (NAS) Miramar, California. In 1972, he flew 48 combat missions in Vietnam in F-4s with VF-111 aboard the USS Coral Sea. After making a second cruise in 1973, Dick was assigned to Air Test and Evaluation Squadron Four (VX-4) at NAS Point Mugu, California, as a project pilot on various operational test and evaluation programs. In November 1978, Dick retired from the Navy and joined NASA's Johnson Space Center. At JSC Gray served as chief project pilot on the WB-57F high-altitude research projects and as the prime television chase pilot in a T-38 for the landing portion of the Space Shuttle orbital flight tests. Dick had over 3,000 hours in more than 30 types of aircraft, an airline transport rating, and 252 carrier arrested landings. He was a member of the Society of Experimental Test Pilots serving on the Board of Directors as Southwest Section Technical Adviser in

  9. Motivational Engineering for Pilot Training.

    Science.gov (United States)

    Herzberg, Frederick I.; And Others

    The study was an investigation of student pilot motivation for, and toward, the Air Training Command's undergraduate pilot training (UPT) program. The motivation hygiene approach was used to identify the motivational factors operating in the UPT program systematically. This approach has been used extensively in industry and with success in a…

  10. Prediction of pilot induced oscillations

    Directory of Open Access Journals (Sweden)

    Valentin PANĂ

    2011-03-01

    Full Text Available An important problem in the design of flight-control systems for aircraft under pilotedcontrol is the determination of handling qualities and pilot-induced oscillations (PIO tendencieswhen significant nonlinearities exist in the vehicle description. The paper presents a method to detectpossible pilot-induced oscillations of Category II (with rate and position limiting, a phenomenonusually due to a misadaptation between the pilot and the aircraft response during some tasks in whichtight closed loop control of the aircraft is required from the pilot. For the analysis of Pilot in the LoopOscillations an approach, based on robust stability analysis of a system subject to uncertainparameters, is proposed. In this analysis the nonlinear elements are substituted by linear uncertainparameters. This approach assumes that PIO are characterized by a limit cycle behavior.

  11. Thoracolumbar pain among fighter pilots.

    Science.gov (United States)

    Hämäläinen, O

    1999-08-01

    High +Gz forces place high stress on the spinal column, and fighter pilots flying high-performance fighter aircraft frequently] report work-related thoracic and lumbar spine pain. The aim of this study was to determine whether +Gz exposure causes work-related thoracolumbar spine pain among fighter pilots. A questionnaire was used to establish the occurrence of thoracic and lumbar spine pain during the preceding 12 months and during duties over the whole working career among 320 fighter pilots and 283 nonflying controls matched for age and sex. Thirty-two percent of the pilots and 19% of the controls had experienced pain in the thoracic spine during the preceding 12 months (odds ratio [OR] = 2.3; 95% confidence interval [CI] = 1.5-3.5; p = 0.002 for the pilots). Among the pilots, the OR increased up to 6.1 (95% CI = 1.6-23.1; p = 0.0007) with the number of +Gz flight hours. There was no difference between the groups with regard to lumbar pain during the preceding 12 months, but over their whole working careers fighter pilots (58%) had experienced lumbar pain during their duties more often than controls (48%) (OR = 1.8; 95% CI = 1.3-2.6; p = 0.002). The greater the number of +Gz flight hours, the greater the occurrence of lumbar spine pain when on duty (OR = 26.9; 95% CI = 6.2-116; p = 0.0001 for the most experienced fighter pilots). The same was not true with regard to the number of +Gz flight hours and lumbar pain during the preceding 12 months. Age had no effect on pain in the thoracic or lumbar spine. Fighter pilots flying high-performance aircraft have more work-related thoracic and lumbar spine pain than controls of the same age and sex. The difference is explained by the pilots' exposure to +Gz forces.

  12. Pilots 2.0: DIRAC pilots for all the skies

    CERN Document Server

    Stagni, F; McNab, A; Luzzi, C

    2015-01-01

    In the last few years, new types of computing infrastructures, such as IAAS (Infrastructure as a Service) and IAAC (Infrastructure as a Client), gained popularity. New resources may come as part of pledged resources, while others are opportunistic. Most of these new infrastructures are based on virtualization techniques. Meanwhile, some concepts, such as distributed queues, lost appeal, while still supporting a vast amount of resources. Virtual Organizations are therefore facing heterogeneity of the available resources and the use of an Interware software like DIRAC to hide the diversity of underlying resources has become essential. The DIRAC WMS is based on the concept of pilot jobs that was introduced back in 2004. A pilot is what creates the possibility to run jobs on a worker node. Within DIRAC, we developed a new generation of pilot jobs, that we dubbed Pilots 2.0. Pilots 2.0 are not tied to a specific infrastructure; rather they are generic, fully configurable and extendible pilots. A Pilot 2.0 can be s...

  13. Can Companies Induce Sustainable Consumption? The Impact of Knowledge and Social Embeddedness on Airline Sustainability Programs in the U.S.

    Directory of Open Access Journals (Sweden)

    Yohan Kim

    2014-05-01

    Full Text Available This paper investigates how consumers’ level of knowledge and social embeddedness can influence sustainable consumption. An extended model of goal-directed behavior (MGB is tested by U.S. airline consumers who have participated in UNICEF’s Change for Good (CFG and voluntary carbon offsetting (VCO programs. Results show that consumers’ knowledge positively influenced their subjective norms and attitudes towards participation of VCO and CFG. Increasing consumers’ sense of social embeddedness is also found to be crucial in forming their subjective norms for both CFG and VCO. Moreover, positive anticipated emotion is found to influence consumers’ desire to participate in VCO, while negative anticipated emotion influences desire towards CFG participation. The findings of this research provide a practical implication on strategies for the airline industry to induce sustainable consumption behavior, as well as demonstrate the need for different emotional elicitation strategies for different sustainability programs.

  14. NAESA Augmentation Pilot Project

    Science.gov (United States)

    Hoover, John J.

    1998-01-01

    This project was one project within the Native American Earth and Space Academy (NAESA). NAESA is a national initiative comprised of several organizations that support programs which focus on 1) enhancing the technological, scientific and pedagogical skills of K-14 teachers who instruct Native Americans, 2) enhancing the understanding and applications of science, technology, and engineering of college-bound Native Americans and teaching them general college "survival skills" (e.g., test taking, time management, study habits), 3) enhancing the scientific and pedagogical skills of the faculty of tribally-controllcd colleges and community colleges with large Native American enrollments, and 4) strengthening the critical relationships between students, their parents, tribal elders, and their communities. This Augmentation Pilot Project focused on the areas of community-school alliances and intemet technology use in teaching and learning and daily living addressing five major objectives.

  15. Priming a Pilot Implementation

    DEFF Research Database (Denmark)

    Hansen, Magnus Rotvit Perlt; Pedersen, Maria Ie

    2011-01-01

    Abstract. We report on the initial findings of an exploratory action research study about effects specifications using the systems development method Effects-driven IT development. It is part of a larger IS pilot implementation project conducted in the Danish healthcare sector. Through interviews...... and a workshop we have identified and specified effects that comprise the basis for an evaluation of the project between several organisational agents with diverse professional backgrounds. Gathering organisational participants at a workshop with a common goal of discussing and prioritizing a finished list...... of effects has proved to be a valuable approach to create mutual learning process amongst the participants and the facilitators of the workshop. The challenges we experienced during the effects specification process were to balance a dichotomous focus between on one hand the visions of the participants...

  16. Liverpool Telecare Pilot: case studies

    Directory of Open Access Journals (Sweden)

    Nigel Barnes

    2006-09-01

    Full Text Available Telecare services use information and communications technology (ICT to support the provision of care to people in their own homes. This paper describes a pilot telecare service employed by Liverpool (UK City Council to support a sample of their frail and elderly social services users. The pilot has been running for over two years and has been deployed for 21 individuals in Liverpool. In this paper we present the pilot system and provide real example cases which help to illustrate the benefits of such a system.

  17. Long-term monitoring of air crew exposure onboard of Czech Airlines aircraft; Monitorage a long terme de l'exposition du personnel navigant a bord d'un avion de la compagnie aerienne Czech Airlines

    Energy Technology Data Exchange (ETDEWEB)

    Ploc, O.; Spurny, F. [Nuclear Physics Institute AS CR, Dept. of Radiation Dosimetry, Prague (Czech Republic); Ploc, O. [Czech Technical Univ., Dept. of Dosimetry and Application of Ionizing Radiation, Prague (Czech Republic)

    2007-01-15

    This contribution presents new results related to the aircraft crew exposure onboard aircraft of Czech air companies. First, the results of long term monitoring onboard of an aircraft of Czech Airlines are presented. In the period May-December 2005, 494 individual flights have been followed using MDU-Liulin Si-diode based spectrometer, together with thermoluminescent and track detectors. The results of measurements are analyzed and compared with those of calculation performed with CARI6 and EPCARD3.2 codes. Monitoring period represented about 4.6 times more than usual annual engagement of an aircrew (600 hours). Total effective dose during these 2 755 hours was between Il and 12 mSv, following the considered method of evaluation. Both the measuring and calculation methods correlate well. This fact leads to confirmation of the routine method evaluating the level of aircraft crew exposure using CARI6 code as correct for this purpose. Second, the results of individual monitoring of aircrew members obtained during few last years by this routine method are presented; general tendencies of aircraft crew onboard exposure of Czech air companies are outlined. The contribution of aircrew exposure to total occupational exposure in the Czech Republic represents about 20%. (authors)

  18. US Monthly Pilot Balloon Observations

    Data.gov (United States)

    National Oceanic and Atmospheric Administration, Department of Commerce — Monthly winds aloft summary forms summarizing Pilot Balloon observational data for the United States. Generally labeled as Form 1114, and then transitioning to Form...

  19. Vertebral pain in helicopter pilots

    Science.gov (United States)

    Auffret, R.; Delahaye, R. P.; Metges, P. J.; VICENS

    1980-01-01

    Pathological forms of spinal pain engendered by piloting helicopters were clinically studied. Lumbalgia and pathology of the dorsal and cervical spine are discussed along with their clinical and radiological signs and origins.

  20. Rockfish Pilot Permit Program (RPP)

    Data.gov (United States)

    National Oceanic and Atmospheric Administration, Department of Commerce — The Rockfish Pilot Program was a five-year project that allowed harvesters to form voluntary cooperatives and receive an exclusive harvest privilege for groundfish...

  1. Lytic spondylolisthesis in helicopter pilots.

    Science.gov (United States)

    Froom, P; Froom, J; Van Dyk, D; Caine, Y; Ribak, J; Margaliot, S; Floman, Y

    1984-06-01

    Trauma to the back from the force of chronic stress is thought to be an etiologic factor in isthmic spondylolisthesis (SLL). The relationship of first degree spondylolisthesis to low back pain (LBP) is controversial. We compare the prevalence of SLL in helicopter pilots who are subject to strong vibrational forces, with other airforce personnel. Helicopter pilots had more than a four times higher prevalence of SLL (4.5%) than did cadets (1.0%) and transport pilots (0.9%). Low back pain was more frequent in pilots with SLL than in those without this lesion but in no case was the pain disabling or the defect progressive. We conclude that SLL may be induced by vibrational forces and although SLL is associated with LBP, the pain was little clinical significance.

  2. Pilot and Controller Evaluations of Separation Function Allocation in Air Traffic Management

    Science.gov (United States)

    Wing, David; Prevot, Thomas; Morey, Susan; Lewis, Timothy; Martin, Lynne; Johnson, Sally; Cabrall, Christopher; Como, Sean; Homola, Jeffrey; Sheth-Chandra, Manasi; Mercer, Joey

    2013-01-01

    Two human-in-the-loop simulation experiments were conducted in coordinated fashion to investigate the allocation of separation assurance functions between ground and air and between humans and automation. The experiments modeled a mixed-operations concept in which aircraft receiving ground-based separation services shared the airspace with aircraft providing their own separation service (i.e., self-separation). Ground-based separation was provided by air traffic controllers without automation tools, with tools, or by ground-based automation with controllers in a managing role. Airborne self-separation was provided by airline pilots using self-separation automation enabled by airborne surveillance technology. The two experiments, one pilot-focused and the other controller-focused, addressed selected key issues of mixed operations, assuming the starting point of current-day operations and modeling an emergence of NextGen technologies and procedures. In the controller-focused experiment, the impact of mixed operations on controller performance was assessed at four stages of NextGen implementation. In the pilot-focused experiment, the limits to which pilots with automation tools could take full responsibility for separation from ground-controlled aircraft were tested. Results indicate that the presence of self-separating aircraft had little impact on the controllers' ability to provide separation services for ground-controlled aircraft. Overall performance was best in the most automated environment in which all aircraft were data communications equipped, ground-based separation was highly automated, and self-separating aircraft had access to trajectory intent information for all aircraft. In this environment, safe, efficient, and highly acceptable operations could be achieved for twice today's peak airspace throughput. In less automated environments, reduced trajectory intent exchange and manual air traffic control limited the safely achievable airspace throughput and

  3. The advancement of a new human factors report--'The Unique Report'--facilitating flight crew auditing of performance/operations as part of an airline's safety management system.

    Science.gov (United States)

    Leva, M C; Cahill, J; Kay, A M; Losa, G; McDonald, N

    2010-02-01

    This paper presents the findings of research relating to the specification of a new human factors report, conducted as part of the work requirements for the Human Integration into the Lifecycle of Aviation Systems project, sponsored by the European Commission. Specifically, it describes the proposed concept for a unique report, which will form the basis for all operational and safety reports completed by flight crew. This includes all mandatory and optional reports. Critically, this form is central to the advancement of improved processes and technology tools, supporting airline performance management, safety management, organisational learning and knowledge integration/information-sharing activities. Specifically, this paper describes the background to the development of this reporting form, the logic and contents of this form and how reporting data will be made use of by airline personnel. This includes a description of the proposed intelligent planning process and the associated intelligent flight plan concept, which makes use of airline operational and safety analyses information. Primarily, this new reporting form has been developed in collaboration with a major Spanish airline. In addition, it has involved research with five other airlines. Overall, this has involved extensive field research, collaborative prototyping and evaluation of new reports/flight plan concepts and a number of evaluation activities. Participants have included both operational and management personnel, across different airline flight operations processes. Statement of Relevance: This paper presents the development of a reporting concept outlined through field research and collaborative prototyping within an airline. The resulting reporting function, embedded in the journey log compiled at the end of each flight, aims at enabling employees to audit the operations of the company they work for.

  4. Active Job Monitoring in Pilots

    Science.gov (United States)

    Kuehn, Eileen; Fischer, Max; Giffels, Manuel; Jung, Christopher; Petzold, Andreas

    2015-12-01

    Recent developments in high energy physics (HEP) including multi-core jobs and multi-core pilots require data centres to gain a deep understanding of the system to monitor, design, and upgrade computing clusters. Networking is a critical component. Especially the increased usage of data federations, for example in diskless computing centres or as a fallback solution, relies on WAN connectivity and availability. The specific demands of different experiments and communities, but also the need for identification of misbehaving batch jobs, requires an active monitoring. Existing monitoring tools are not capable of measuring fine-grained information at batch job level. This complicates network-aware scheduling and optimisations. In addition, pilots add another layer of abstraction. They behave like batch systems themselves by managing and executing payloads of jobs internally. The number of real jobs being executed is unknown, as the original batch system has no access to internal information about the scheduling process inside the pilots. Therefore, the comparability of jobs and pilots for predicting run-time behaviour or network performance cannot be ensured. Hence, identifying the actual payload is important. At the GridKa Tier 1 centre a specific tool is in use that allows the monitoring of network traffic information at batch job level. This contribution presents the current monitoring approach and discusses recent efforts and importance to identify pilots and their substructures inside the batch system. It will also show how to determine monitoring data of specific jobs from identified pilots. Finally, the approach is evaluated.

  5. Polymer Science Pilot Program

    Science.gov (United States)

    Maier, Mary L.

    1996-07-01

    Natural polymers such as cellulose, proteins, and DNA have been part of earth's store of chemicals long before chemists existed. However, polymers synthesized by chemists first appeared on this planet only sixty years ago. A veritable explosion of materials first known as plastics, later polymers, followed. Today polymers, natural and synthetic, are everywhere, and it is appropriate to include an introduction to polymers in the education of future scientists. The Polymer Science Pilot Program consists of a sequence of experiences with polymers, designed to focus upon the ways in which these materials resemble and/or compare with nonpolymers in physical properties, versatility, and function. The modular format makes it possible for educators to select specific sections of the program for integration into other college chemistry courses. The team learning aspect of he program can also be recommended to educators who select a specific module. When this program was presented at a Middle Atlantic Regional Meeting of the American Chemical Society, some attendees were concerned about the limited number of participants as compared with the seemingly large number of college instructors. It was explained that the concentrated format of the four day program necessitates this instructor-to-student ratio; one class consisting of eighteen participants was tried and it was found that some aspects of the program, especially the research paper preparation, were not as thoroughly moderated.

  6. Roll paper pilot. [mathematical model for predicting pilot rating of aircraft in roll task

    Science.gov (United States)

    Naylor, F. R.; Dillow, J. D.; Hannen, R. A.

    1973-01-01

    A mathematical model for predicting the pilot rating of an aircraft in a roll task is described. The model includes: (1) the lateral-directional aircraft equations of motion; (2) a stochastic gust model; (3) a pilot model with two free parameters; and (4) a pilot rating expression that is a function of rms roll angle and the pilot lead time constant. The pilot gain and lead time constant are selected to minimize the pilot rating expression. The pilot parameters are then adjusted to provide a 20% stability margin and the adjusted pilot parameters are used to compute a roll paper pilot rating of the aircraft/gust configuration. The roll paper pilot rating was computed for 25 aircraft/gust configurations. A range of actual ratings from 2 to 9 were encountered and the roll paper pilot ratings agree quite well with the actual ratings. In addition there is good correlation between predicted and measured rms roll angle.

  7. [Sphygmographic parameters in fighter and transport pilots].

    Science.gov (United States)

    Gai, Y; Tian, G; Yu, Y; Zhao, Y; Liang, B

    1997-10-01

    To evaluate and discover hidden cardiovascular trouble in pilots, the cardiovascular function of 129 active male pilots was examined with a new sphygmographic method. 13 pilots (10.3%) were found to have abnormal cardiovascular function. The average arterial blood pressure and medium artery modulus of the fighter pilots aged from 30 to 34 years are inferior to those aged from 25 to 29 obviously, however, that is not the case in transport pilots. This indicates that frequent examination of cardiovascular function with convenient special method is necessary for the improvement of the quality of medical monitor on pilots.

  8. Contrail ice particle formation in the wakes of airliners - insights from in-situ measurements and modelling.

    Science.gov (United States)

    Schumann, Ulrich; Jeßberger, Philipp; Voigt, Christiane

    2013-04-01

    The role of soot and volatile aerosol in controlling ice particle formation in cirrus clouds is of global importance for climate. In particular, contrail studies may help to better understand the role of various aerosols in ice formation. Recent results suggest that contrails may contribute a large share to the climate impact of aviation. Hence, better knowledge on contrails is needed for developing a sustainable air transport system. So far, contrail models either specify the initial number of ice particles per flight distance or assume that the initial number of ice particles is determined by the number of soot particles emitted. Previous measurements were unable to decide conclusively whether the number of ice particles is directly related to the number of soot particles. Also information on the relative distribution of the mean ice particle concentration in the primary and secondary wakes is missing. Here, we analyze particle concentrations and trace gas mixing ratios, their dilution and their correlations in 2 min old contrails from four airliners of types A319, A340, B737, and A380 under similar meteorological conditions. The measurements were performed with the research aircraft Falcon above northern Germany during the CONCERT campaign in November 2008. The instrumentation and observation methods were described before (Voigt et al., 2010). The number of ice particles in contrails of the four airliners at cruise is determined from the measurements and a dilution model, and compared with estimated soot emissions. Dilution is derived from measured concentrations of NO, NOy, SO2 and HONO. The trace gas concentrations are largest in the primary wake and decrease with altitude in the secondary wake, consistent with emissions and aircraft-dependent dilution. In contrast, ice particle concentrations are slightly larger in the secondary wake than in the primary wake, and significantly larger than expected from dilution and emissions. The total particle concentration

  9. Effects of Secondary Task Modality and Processing Code on Automation Trust and Utilization During Simulated Airline Luggage Screening

    Science.gov (United States)

    Phillips, Rachel; Madhavan, Poornima

    2010-01-01

    The purpose of this research was to examine the impact of environmental distractions on human trust and utilization of automation during the process of visual search. Participants performed a computer-simulated airline luggage screening task with the assistance of a 70% reliable automated decision aid (called DETECTOR) both with and without environmental distractions. The distraction was implemented as a secondary task in either a competing modality (visual) or non-competing modality (auditory). The secondary task processing code either competed with the luggage screening task (spatial code) or with the automation's textual directives (verbal code). We measured participants' system trust, perceived reliability of the system (when a target weapon was present and absent), compliance, reliance, and confidence when agreeing and disagreeing with the system under both distracted and undistracted conditions. Results revealed that system trust was lower in the visual-spatial and auditory-verbal conditions than in the visual-verbal and auditory-spatial conditions. Perceived reliability of the system (when the target was present) was significantly higher when the secondary task was visual rather than auditory. Compliance with the aid increased in all conditions except for the auditory-verbal condition, where it decreased. Similar to the pattern for trust, reliance on the automation was lower in the visual-spatial and auditory-verbal conditions than in the visual-verbal and auditory-spatial conditions. Confidence when agreeing with the system decreased with the addition of any kind of distraction; however, confidence when disagreeing increased with the addition of an auditory secondary task but decreased with the addition of a visual task. A model was developed to represent the research findings and demonstrate the relationship between secondary task modality, processing code, and automation use. Results suggest that the nature of environmental distractions influence

  10. Hava Yolu Yolcularının Kabiniçi Hizmet Algılarının Değerlendirmesi: Türk Hava Yolları Örneği (Evaluation of Airline Passangers' Perceptions of In-Cabin Services: Turkish Airlines Example

    Directory of Open Access Journals (Sweden)

    Onur GÖRKEM

    2016-03-01

    Full Text Available Airline industry is facing an intense competition as the number of companies, fleet sizes and the network of flight destinations increase with each passing day. In order to maintain or increase market share, the quality of service is an important component of competitiveness. In this study, passengers’ evaluation of in-cabin services, which have significant impact on their purchase decisions, were analyzed. The study sample consisted of 501 passengers who travelled with THY (Turkish Airlines. The data were gathered from an online questionnaire hosted by Skytrax, an England based consultancy and brand positioning firm. Regression, correlation and variance (ANOVA tests were used to analyze data. Findings indicate that American, European and AsiaPacific passengers’ evaluation showed significant differences with regard to either incabin service dimensions or price-value perceptions.

  11. 76 FR 63183 - Pilot in Command Proficiency Check and Other Changes to the Pilot and Pilot School Certification...

    Science.gov (United States)

    2011-10-12

    ..., 2011 (76 FR 54095). In that rule, the FAA amended its regulations to revise the pilot, flight..., 2011 (76 FR 54095), the FAA published a final rule that amended the pilot, flight instructor, and pilot... Notice of Proposed Rulemaking (NPRM) published on August 31, 2009 (74 FR 44779), the FAA proposed...

  12. 49 CFR 381.400 - What is a pilot program?

    Science.gov (United States)

    2010-10-01

    ... 49 Transportation 5 2010-10-01 2010-10-01 false What is a pilot program? 381.400 Section 381.400... PILOT PROGRAMS Initiation of Pilot Programs § 381.400 What is a pilot program? (a) A pilot program is a... that would be subject to the regulations. (b) During a pilot program, the participants would be...

  13. 14 CFR 27.771 - Pilot compartment.

    Science.gov (United States)

    2010-01-01

    ... STANDARDS: NORMAL CATEGORY ROTORCRAFT Design and Construction Personnel and Cargo Accommodations § 27.771... a second pilot, the rotorcraft must be controllable with equal safety from either pilot seat; and...

  14. 76 FR 19267 - Pilot, Flight Instructor, and Pilot School Certification; Technical Amendment

    Science.gov (United States)

    2011-04-07

    ... entitled, ``Pilot, Flight Instructor, and Pilot School Certification; Final Rule'' (74 FR 42500). That...: The FAA is correcting a final rule published on August 21, 2009 (74 FR 42500). In that rule, the FAA... Administration 14 CFR Part 61 RIN 2120-AI86 Pilot, Flight Instructor, and Pilot School Certification;...

  15. Classification of Airline Passengers Based on Latent Class Model%基于潜在类别模型的航空旅客分类

    Institute of Scientific and Technical Information of China (English)

    顾兆军; 王伟; 李晓红

    2012-01-01

    潜在类别模型是用潜在的类别变量来解释外显的类别变量之间的关联,使外显变量之间的关系通过潜在类别变量来估计,进而维持其局部独立性.为研究民航旅客的选择行为偏好、改进航空公司收益管理策略,文中引进潜在类别模型,然后从PNR数据中选择合适的观察变量,概率参数化后带入模型进行建模,利用Mplus软件对模型进行求解评价,最终得到了最合理的民航旅客分类.由于是基于订票数据的,所以与以往研究相比,此方法从根本上避免了因可靠性带来的偏差风险.%Latent class model uses the categorical latent variables to explain the connection between categorical manifest variables, makes the relationship between categorical manifest variables estimated by the categorical latent variables, and maintains its local independence. In order to study the airline passengers' choice behavior and improve strategy of revenue management of the airline, the latent class model for the PNR data is used to set up a model, and the Mplus software is also used to solve and evaluate, finally the best and reasonable airline passengers' classification is obtained. Compared with the previous researches, this method fundamentally avoids the risk of response bias.

  16. Norwegian airline passengers are not more afraid of flying after the terror act of September 11. The flight anxiety, however, is significantly attributed to acts of terrorism.

    Science.gov (United States)

    Ekeberg, Oivind; Fauske, Berit; Berg-Hansen, Bente

    2014-10-01

    The aim of this paper is to study: (1) the prevalence of flight anxiety among Norwegian airline passengers; (2) situations that may be of concern during flights and situations not related to flying; (3) whether passengers feel more afraid after the terror act of September 11, 2001; and (4) whether passengers were more afraid in 2002 than in 1986.A questionnaire was distributed during domestic flights in Norway in 1986 and 2002. To asses flight anxiety, a six point scale was used, from 0 = not afraid at all, to 5 = always very afraid, and sometimes avoid flying because of that. A 10-cm visual analogue scale (VAS) was used to measure the degree of anxiety. There were 50.8% who were not afraid at all. There were 12 women (5.2%) and one man (0.4%) with flight phobia. However, 22 (4.5%) had cancelled flights because of anxiety during the last two years. Situations that caused most concern during flights were turbulence and fear of terrorism and highjacking. After September 11, 48% were not more afraid, 38% a little more, 10% moderately, 3% rather much and 2% very much. The passengers, however, were not more afraid of flying in 2002 than in 1986. About 3% of Norwegian airline passengers have a flight phobia. Women are significantly more concerned than men. The impact of the terror act September 11, 2001 was rather moderate. The level of flight anxiety among Norwegian airline passengers was not significantly different in 2002 and 1986.

  17. Piloted Simulator Evaluation of Maneuvering Envelope Information for Flight Crew Awareness

    Science.gov (United States)

    Lombaerts, Thomas; Schuet, Stefan; Acosta, Diana; Kaneshige, John; Shish, Kimberlee; Martin, Lynne

    2015-01-01

    The implementation and evaluation of an efficient method for estimating safe aircraft maneuvering envelopes are discussed. A Bayesian approach is used to produce a deterministic algorithm for estimating aerodynamic system parameters from existing noisy sensor measurements, which are then used to estimate the trim envelope through efficient high- fidelity model-based computations of attainable equilibrium sets. The safe maneuverability limitations are extended beyond the trim envelope through a robust reachability analysis derived from an optimal control formulation. The trim and maneuvering envelope limits are then conveyed to pilots through three axes on the primary flight display. To evaluate the new display features, commercial airline crews flew multiple challenging approach and landing scenarios in the full motion Advanced Concepts Flight Simulator at NASA Ames Research Center, as part of a larger research initiative to investigate the impact on the energy state awareness of the crew. Results show that the additional display features have the potential to significantly improve situational awareness of the flight crew.

  18. Development of PR and Marketing of Airlines in Media Age-- Taking the Delivery of First A380 by China Southern Airlines as an example%媒介化时代下的航空公司公关营销--以“南航 A380首飞”事件为例

    Institute of Scientific and Technical Information of China (English)

    雷凌航

    2013-01-01

    In online vote of top 10 civil aviation news last year, China Southern Airlines Tak-ing Delivery of First A380 wins first place. Around the first delivery of A380, China Southern Airlines does a fine plan of marketing and wide public relation which call a big bang caused by one plane, and has gained both market benefits and brand favorite. The purpose of studying marketing strategies of A380 launch is to develop the strength and brand for other domestic airlines.%  2011中国民航十大热点事件网络票选中,“国内首架 A380交付南方航空公司”排名榜首。南航围绕 A380首飞进行的一系列市场策划与公关营销,获得了产品经济效益与品牌美誉度的双赢,被业界称为“一架飞机引发的公关大案”。分析此次产品营销中南方航空的营销策略,对国内航空公司市场理念的拓展,品牌实力的建设,有着积极的启示意义与实践价值。

  19. Price rivalry in airline markets: A study of a successful strategy of a network carrier against a low-cost carrier

    OpenAIRE

    Xavier Fageda; Juan Luis Jiménez; Jordi Perdiguero

    2010-01-01

    Competition in airline markets may be tough. In this context, network carriers have two alternative strategies to compete with low-cost carriers. First, they may establish a low-cost subsidiary. Second, they may try to reduce costs using the main brand. This paper examines a successful strategy of the first type implemented by Iberia in the Spanish domestic market. Our analysis of data and the estimation of a pricing equation show that Iberia has been able to charge lower prices than rivals w...

  20. Analysis of airlines operative in Spain environmental dimensions: a review of their web site content; Analisis de la dimension medioambiental de las companias aereas que operan en Espana: estudio del contenido de sus paginas web

    Energy Technology Data Exchange (ETDEWEB)

    Perez-Bustamante Yabar, D. C.; Rodriguez Herraez, B.; Medrano Garcia, M. L.

    2011-07-01

    Tourism is a significant economic sector since the economic and social development of Spain points of view. Within, airlines are crucial due to it accounts for the highest share on international tourists transport mean selection. Airlines produce a significant percentage of total pollution mostly atmospheric and acoustic, that should be reduced because their volume and rhythm of increase are unsustainable from the global perspective and also for sustainable development aims and environmental protection policies, particularly the E.U policies. Therefore, airlines are progressing nowadays through Social Corporative Responsibility policies which emphasize their business environmental dimension. It is relevant to analyze those firm SCR dynamics in order to obtain conclusions on the structural and functional systems drivers of change since the social economic and political perspectives and its relations to sustain ability; also in terms to their collaboration to socioeconomic and environmental basic equilibrium maintenance. (Author)

  1. Predicting Pilot Behavior in Medium Scale Scenarios Using Game Theory and Reinforcement Learning

    Science.gov (United States)

    Yildiz, Yildiray; Agogino, Adrian; Brat, Guillaume

    2013-01-01

    Effective automation is critical in achieving the capacity and safety goals of the Next Generation Air Traffic System. Unfortunately creating integration and validation tools for such automation is difficult as the interactions between automation and their human counterparts is complex and unpredictable. This validation becomes even more difficult as we integrate wide-reaching technologies that affect the behavior of different decision makers in the system such as pilots, controllers and airlines. While overt short-term behavior changes can be explicitly modeled with traditional agent modeling systems, subtle behavior changes caused by the integration of new technologies may snowball into larger problems and be very hard to detect. To overcome these obstacles, we show how integration of new technologies can be validated by learning behavior models based on goals. In this framework, human participants are not modeled explicitly. Instead, their goals are modeled and through reinforcement learning their actions are predicted. The main advantage to this approach is that modeling is done within the context of the entire system allowing for accurate modeling of all participants as they interact as a whole. In addition such an approach allows for efficient trade studies and feasibility testing on a wide range of automation scenarios. The goal of this paper is to test that such an approach is feasible. To do this we implement this approach using a simple discrete-state learning system on a scenario where 50 aircraft need to self-navigate using Automatic Dependent Surveillance-Broadcast (ADS-B) information. In this scenario, we show how the approach can be used to predict the ability of pilots to adequately balance aircraft separation and fly efficient paths. We present results with several levels of complexity and airspace congestion.

  2. 75 FR 80561 - Community Express Pilot Program

    Science.gov (United States)

    2010-12-22

    ... ADMINISTRATION Community Express Pilot Program AGENCY: U.S. Small Business Administration (SBA). ACTION: Notice of short-term extension and termination of the Community Express Pilot Program. SUMMARY: This notice announces the termination of the Community Express Pilot Program following a four month extension to...

  3. 76 FR 56262 - Community Advantage Pilot Program

    Science.gov (United States)

    2011-09-12

    ... ADMINISTRATION Community Advantage Pilot Program AGENCY: U.S. Small Business Administration (SBA). ACTION: Notice of change to Community Advantage Pilot Program. SUMMARY: On February 18, 2011, SBA published a notice and request for comments introducing the Community Advantage Pilot Program. In that notice,...

  4. 75 FR 1591 - Green Technology Pilot Program

    Science.gov (United States)

    2010-01-12

    ... Patent and Trademark Office Green Technology Pilot Program ACTION: Proposed collection; comment request...@uspto.gov . Include A0651-0062 Green Technology Pilot Program comment@ in the subject line of the... examination pilot program for patent applications pertaining to green technologies, including greenhouse...

  5. 75 FR 473 - Community Express Pilot Program

    Science.gov (United States)

    2010-01-05

    ... restructure the Community Express Pilot Program effective October 1, 2008. (73 FR 36950, June 30, 2008) The restructured pilot program was extended through December 31, 2009 (73 FR 36950). Extension of this restructured... ADMINISTRATION Community Express Pilot Program AGENCY: U.S. Small Business Administration (SBA). ACTION:...

  6. 75 FR 39090 - Airport Privatization Pilot Program

    Science.gov (United States)

    2010-07-07

    ... procedures to be used in applications for exemption under the Airport Privatization Pilot Program (62 FR... Federal Aviation Administration Airport Privatization Pilot Program AGENCY: Federal Aviation... application for participation in the airport privatization pilot program received under 49 U.S.C....

  7. 77 FR 6619 - Community Advantage Pilot Program

    Science.gov (United States)

    2012-02-08

    ...'') (76 FR 9626). The CA Pilot Program was introduced to increase SBA-guaranteed loans to small businesses... financings that are approved by SBA. (76 FR 56262) In response to comments received on the CA Pilot Program... ADMINISTRATION Community Advantage Pilot Program AGENCY: U.S. Small Business Administration. ACTION: Notice...

  8. 48 CFR 212.7002 - Pilot program.

    Science.gov (United States)

    2010-10-01

    ... 48 Federal Acquisition Regulations System 3 2010-10-01 2010-10-01 false Pilot program. 212.7002... OF DEFENSE ACQUISITION PLANNING ACQUISITION OF COMMERCIAL ITEMS Pilot Program for Transition to Follow-On Contracting After Use of Other Transaction Authority 212.7002 Pilot program....

  9. 75 FR 68018 - Airport Privatization Pilot Program

    Science.gov (United States)

    2010-11-04

    ... procedures to be used in applications for exemption under Airport Privatization Pilot Program (62 FR 48693... Federal Aviation Administration Airport Privatization Pilot Program AGENCY: Federal Aviation... the airport privatization pilot program received under 49 U.S.C. Section 47134. The...

  10. 46 CFR 15.812 - Pilots.

    Science.gov (United States)

    2010-10-01

    ... 46 Shipping 1 2010-10-01 2010-10-01 false Pilots. 15.812 Section 15.812 Shipping COAST GUARD....812 Pilots. (a) Except as specified in paragraph (f) of this section, the following vessels, not... direction and control of an individual qualified to serve as pilot under paragraph (b) or (c) of...

  11. 75 FR 64692 - Green Technology Pilot Program

    Science.gov (United States)

    2010-10-20

    ... Patent and Trademark Office Green Technology Pilot Program ACTION: Proposed collection; comment request...: ] E-mail: InformationCollection@uspto.gov . Include ``0651- 0062 Green Technology Pilot Program... Office (USPTO) implemented a pilot program on December 8, 2009, that permits patent...

  12. LANCELOT pilot report, June 2007

    DEFF Research Database (Denmark)

    Levinsen, Karin; Meyer, Bente

    The aim of the Lancelot pilot evaluation process was to understand how teachers learn to teach and to relate to the online environment through the specific context of the Lancelot live online course. Following the Action Research in the autumn of 2006 the LANCELOT live online language course...

  13. D22 Analysis of Pilot

    NARCIS (Netherlands)

    Boyle, Elizabeth; MacGregor, Sharon; Van Rosmalen, Peter; Manea, Madalina; Penanen, Tiina

    2015-01-01

    The evaluation of the CHERMUG games was carried out in 3 phases which contributed in different ways to the game development and evaluation. Different cohorts of staff and students were involved in each phase and a detailed account of the list of pilot institutions is shown in Deliverable 21. Phase 1

  14. Aircraft Simulators and Pilot Training.

    Science.gov (United States)

    Caro, Paul W.

    Flight simulators are built as realistically as possible, presumably to enhance their training value. Yet, their training value is determined by the way they are used. Traditionally, simulators have been less important for training than have aircraft, but they are currently emerging as primary pilot training vehicles. This new emphasis is an…

  15. OFDM System Channel Estimation with Hidden Pilot

    Institute of Scientific and Technical Information of China (English)

    YANG Feng; LIN Cheng-yu; ZHANG Wen-jun

    2007-01-01

    Channel estimation using pilot is common used in OFDM system. The pilot is usually time division multiplexed with the informative sequence. One of the main drawbacks is bandwidth losing. In this paper, a new method was proposed to perform channel estimation in OFDM system. The pilot is arithmetically added to the output of OFDM modulator. Receiver uses the hidden pilot to get an accurate estimation of the channel. Then pilot is removed after channel estimation. The Cramer-Rao lower bound for this method was deprived. The performance of the algorithm is then shown. Compared with traditional methods, the proposed algorithm increases the bandwidth efficiency dramatically.

  16. In-flight medical emergencies during airline operations: a survey of physicians on the incidence, nature, and available medical equipment

    Directory of Open Access Journals (Sweden)

    Hinkelbein J

    2017-02-01

    Full Text Available Jochen Hinkelbein,1,2 Christopher Neuhaus,2,3 Lennert Böhm,1 Steffen Kalina,1 Stefan Braunecker1,2 1Department of Anaesthesiology and Intensive Care Medicine, University Hospital of Cologne, Cologne, 2Working group “Emergency Medicine and Air Rescue”, German Society for Aviation and Space Medicine (DGLRM, Munich, 3Department of Anesthesiology, Heidelberg University Hospital, Heidelberg, Germany Background: Data on the incidence of in-flight medical emergencies on-board civil aircraft are uncommon and rarely published. Such data could provide information regarding required medical equipment on-board aircraft and requisite training for cabin crew. The aim of the present study was to gather data on the incidences, nature, and medical equipment for in-flight medical emergencies by way of a survey of physician members of a German aerospace medical society.Materials and methods: Using unipark.de (QuestBack GmbH, Cologne, Germany, an online survey was developed and used to gather specific information. Members of the German Society for Aviation and Space Medicine (Deutsche Gesellschaft für Luft- und Raumfahrtmedizin e.V.; DGLRM were invited to participate in the survey during a 4-week period (21 March 2015 to 20 April 2015. Chi-square test was used for statistical analysis (p<0.05 was considered significant.Results: Altogether, 121 members of the society responded to the survey (n=335 sent out. Of the 121 respondents, n=54 (44.6% of the participants (89.9% male and 10.1% female; mean age, 54.1 years; n=121 were involved in at least one in-flight medical emergency. Demographic parameters in this survey were in concordance with the society members’ demographics. The mean duration of flights was 5.7 hours and the respondents performed 7.1 airline flights per year (median. Cardiovascular (40.0% and neurological disorders (17.8% were the most frequent diagnoses. The medical equipment (78.7% provided was sufficient. An emergency diversion was

  17. 航空公司飞行签派员非技术能力研究%Research on the Non-technical Skills of Airline Flight Dispatcher

    Institute of Scientific and Technical Information of China (English)

    赵珊

    2014-01-01

    飞行签派员作为航空公司飞行运行环境中的通信与决策中心,其非技术能力的高低直接影响着航空公司的安全水平与经济效益。本文以民航飞行签派员为研究对象,分别阐述了包括沟通、情景意识、决策等签派员所应具备的六项非技术能力。在此基础上,探讨了各类技能的良性行为表现指标和不良行为表现指标。%As the communication and decision-making center of airline operating environment, the non-technical skills of flight dispatcher's have a direct effect on the safety level and economic benefits for airline. Aviation flight dispatchers were studied in this paper, six non-technical skills that dispatcher should have were detail explained. They were communication, situational awareness, and decision-making, etc. On this basis, the good and bad behavioral performance indicators of the six skills were explored.

  18. Decision Models for Airline Alliance Network under Revenue Sharing Mechanism%收益共享机制下航空联盟网络的决策模型

    Institute of Scientific and Technical Information of China (English)

    丛晓妮; 李实萍; 崔毅

    2014-01-01

    A decision-making model in the airline alliance network made up of two airlines is proposed and the effect of revenue sharing mechanism on performance in airline alliance networks investigated .Firstly, an equilibrium model in the airline alliance network is analyzed under the centralized decision -making .It is found that lower transportation costs not only reduce ticket prices of airlines , increasing passenger traf-fic, but also enhance the overall effectiveness of airline alliances .Secondly, under the revenue sharing mechanism , the decentralized decision-making model in the airline alliance network is investigated .The results show that revenue sharing mechanism can not only maximize the effectiveness of the individual alli -ance members , but also maximize the overall effectiveness of airline alliances .The implementation of the revenue sharing mechanism can improve the performance of airline alliance members .The level of perform-ance is closely related to the revenue sharing coefficient , the substitution relationship between airlines and the ratio of operating costs in the domestic and international routes .In addition , the numerical results de-termine that the effects of different parameters on the performances of the airline alliance members are dif -ferent under the revenue sharing mechanism .%构建由两个航空公司组成的航空联盟网络的决策模型,研究了航空联盟网络的收益共享机制对其绩效的影响。首先,分析了航空联盟网络在集中决策下的均衡模型,研究发现降低运输成本不仅降低机票的价格、增加旅客运输量,还能提升联盟整体的收益。其次,研究了航空联盟网络在收益共享机制下的分散决策模型,结果表明收益共享机制不仅可以实现联盟成员个人的收益最大,同时可以达到联盟网络整体收益的最大化。研究还发现,实施收益共享机制可以提高联盟成员的绩效水平,绩效水平提升的

  19. Retaining U.S. Air Force Pilots When the Civilian Demand for Pilots Is Growing

    Science.gov (United States)

    2016-01-01

    by June. Big airlines have been shutting their smallest hubs for financial reasons for years, and United blamed the decision partly on weak demand...shocks and may include a good assignment; a dangerous mission; a strong or weak civilian job market; an opportunity for pro- motion; the choice of...sample likelihood that we used to estimate the model parameters for each occupation using maxi - mum likelihood methods. Optimization is done using the

  20. United Airlines Secures First-Ever Nonstop Service between Washington, D.C.,and Beijing DOT cites national interest,capacity in awarding new U.S-China route

    Institute of Scientific and Technical Information of China (English)

    2007-01-01

    @@ The U.S. Department of Transportation (DOT) on Jan. 10 awarded the new nonstop U.S.-China route to United Airlines, reinforcing that the route will provide the greatest public benefit and promote the national interest by connecting two of the world's most important capitals.