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1

Demografi og boligpriser i den Københavnske Metropol  

DEFF Research Database (Denmark)

Den demografiske udvikling i den Københavnske Metropol har ændret sig markant i de senere år. Det nye er, at Hovedstaden er blevet den befolkningsmæssige magnet med netto-tilflytning fra såvel forstæderne som fra resten af landet.

Skak, Morten; Bloze, Gintautas

2013-01-01

2

Hotel Anywhere  

Science.gov (United States)

Hotel Anywhere, "The Internet Travel Grid", is searchable and is organized geographically and by subject, including airlines, hotels, cruises, travel agencies and auto rentals. It provides links to two direct on-line airline reservation search and booking tools that link into the same Apollo reservation system used by travel agents: The Internet Travel Network and PC Travel. http://www.hotelanywhere.co.uk/index.asp

3

In Search for Best Practices: exploring the relationship between the effective use of management practices and organizational performance in the UK´s hotel sector  

Directory of Open Access Journals (Sweden)

Full Text Available AbstractThe main aim of this paper is to present the results of a single sector study conducted as a survey of 213 different workplaces and designed to investigate the relationship between the effective use of management practices and performance in the UK´s Hotel sector, a high labour intensive and low skilled service industry. The questionnaire targeted general managers that were invited to answer questions about thirty two organizational capabilities and to provide information about self reported and objective performance metrics. Recruitment, training and work flexibility proved to be capable of explaining superior levels of performance in the sample investigated. The result points toward a contingent relation between management practices and performance. Another important finding points toward the importance of HR practices to the hotel industry when compared to operational practices. It also strengths the importance of business performance studies targeting single sector studies as successful strategy in finding positive effects of management practices on performance.Keywords: management practices; best practices; performance; HRM; Hotel.  ResumoO principal objetivo deste trabalho consiste em apresentar os resultados de um survey realizado no Reino Unido sobre a relação entre o uso efetivo de um conjunto de práticas de gestão e o desempenho organizacional no setor hoteleiro, um ramo de atividade econômica caracterizado por ser intensivo de trabalho não qualificado. Os questionários foram aplicados a gerentes gerais dos estabelecimentos, que foram convidados a responder questões sobre um conjunto de trinta e duas competências organizacionais, bem como prover informações sobre um conjunto objetivo de indicadores organizacionais. O uso efetivo de recrutamento, treinamento e flexibilidade no trabalho se mostraram capazes de explicar níveis superiores de desempenho na amostra investigada. Os resultados sugerem uma relação contingente entre práticas de gestão e desempenho organizacional. Eles apontam ainda para uma maior importância das práticas de gestão de recursos humanos quando comparadas com práticas de gestão operacional. Deve-se destacar a importância de se realizar estudos em setores específicos da economia como uma estratégia metodológica importante para a identificação de efeitos positivos entre práticas de gestão e desempenho organizacional.Palavras-Chave: práticas de gestão; melhores práticas; desempenho; gestão de recursos humanos; hotel. ResumenEl objetivo principal de este trabajo consiste en presentar los resultados de un estudio llevado a cabo en un solo sector de la economía que fue realizado en 213 diferentes organizaciones de trabajo y que fue diseñado para investigar la relación entre el uso efectivo de las prácticas de gestión y desempeño en el sector hotelero del Reino Unido, una actividad caracterizada como intensiva de mano de obra y de baja calificación profesional. La encuesta fue dirigida a directores generales que fueron invitados a responder preguntas acerca de las capacidades organizacionales y a proporcionar informaciones sobre medidas objetivas de desempeño. Se ha demostrado que el uso efectivo de reclutamiento, entrenamiento y trabajo flexible explican los niveles más altos de desempeño en la muestra. Los resultados sugieren una relación contingente entre las prácticas de gestión y el desempeño organizacional. También apuntan a una mayor importancia de las prácticas en gestión de recursos humanos en comparación con la gestión operativa. Vale la pena señalar la importancia de los estudios en sectores específicos de la economía como una estrategia metodológica para la identificación de importantes efectos positivos de las prácticas de gestión en el desempeño de la organización.Palabras Clave: prácticas de gestión; mejores prácticas; desempeño; gestión de recursos humanos; hotel.  

Adriano De Lemos Alves Peixoto

2012-01-01

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Pathwise Accuracy and Ergodicity of Metropolized Integrators for SDEs  

CERN Multimedia

Metropolized integrators for ergodic stochastic differential equations (SDE) are proposed which (i) are ergodic with respect to the (known) equilibrium distribution of the SDE and (ii) approximate pathwise the solutions of the SDE on finite time intervals. Both these properties are demonstrated in the paper and precise strong error estimates are obtained. It is also shown that the Metropolized integrator retains these properties even in situations where the drift in the SDE is nonglobally Lipschitz, and vanilla explicit integrators for SDEs typically become unstable and fail to be ergodic.

Bou-Rabee, Nawaf

2009-01-01

5

Metropole-3D: a rigorous 3D topography simulator  

Science.gov (United States)

We have extended the capability of a vector 3D lithography simulator METROPOLE-3D from a photomask simulator to become a full 3D photolithography simulator. It is designed to run moderately fast on conventional engineering workstations. METROPOLE-3D solves Maxwell's equations rigorously in three dimensions to model how non-vertically incident light is scattered and transmitted in non-planar structures. METROPOLE- 3D consists of several simulation modules: photomask simulator which models the aerial image of any mask pattern (including phase-shifting masks); exposure simulator which models light intensity distribution within the photoresist and arbitrary underlying non-planar substrate structures; post-exposure baking module which models the photo-active compound diffusion, chemically amplified (CA) photoresist cross-linking and de-protection processes; and finally, 3D development module which models the photoresist development process using the level-set algorithm. This simulator has a wide range of applications in studying the pressing engineering problems encountered in state-of-the-art VLSI fabrication processes. The simulator has been applied to the layout printability/manufacturability analysis to study the dominant physical phenomena in lithography, deposition, CMP and etching processes that affect the transfer of mask patterns to the final etched structures on the wafers. Using this new 3D rigorous photolithography simulator, optical proximity effects have been studied. A reflective notching problem caused by the reflective substrate structure has been thoroughly studied, and an anti-reflective coating (ARC) solution to this notching problem has been optimized by the simulations. Finally, a 3D contamination to defect transformation study was successfully performed using our rigorous simulator.

Li, Xiaolei; Lucas, Kevin D.; Swecker, Aaron L.; Strojwas, Andrzej J.

1998-06-01

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Orbiting Hotel  

Science.gov (United States)

It is the year 2025 and a large company, Z-Tech, wants to put a hotel in space having it orbit around one of the planets in our solar system. Our 9th grade class has been given a very important job. We have to search for the perfect location for the hotel. Our job is to report back to the company with the planet that is the best place for an orbiting hotel. The Task: You are to write a report recommending which planet should be chosen. Your report should include pictures of the planet you recommended. Here are the questions you should answer in order to report back to Z-Tech with your recommendation. * Which planet will be the ...

Hicken, Mrs.

2009-10-19

7

Bio-hotel. Bio Hotel  

Energy Technology Data Exchange (ETDEWEB)

This paper describes the environmental quality criteria that were considered in the restructuring and refurbishing of a hotel located in downtown Milan, Italy. Emphasis was placed on low cost environmentally compatible design modifications that ensured good indoor air quality, pure water supplies, the use of low environmental impact construction materials, and segregated garbage collection facilities for paper, glass and used batteries.

Azzimonti, C.

1992-10-01

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HOTEL RATE ANALYTIC SYSTEM  

UK PubMed Central (United Kingdom)

A hotel deal system provides an observation store with observations that identify a hotel, a stay, a room type, a room rate, and observation date. The hotel deal system receives a request for rate information for a desired hotel for a desired stay. The hotel deal system retrieves current room rate information for the desired hotel for the desired stay. The hotel deal system then analyzes the observations of the observation store to identify a deal rating for the desired hotel for the desired stay at the current room rate.

BARTOT JAY; CREAN HUGH; FRIDGEN MICHAEL; GRUS JOEL

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Hotel Carrera  

Scientific Electronic Library Online (English)

Full Text Available Abstract in spanish El libro "Huellas de Edificios" de Eduardo Sacriste, con plantas desde la antigüedad hasta el siglo XX -todas a la misma escala- sirvió para decidirnos a publicar un conjunto de plantas, a escala 1:250, de arquitectura chilena. Las plantas se han dividido en dos grupos. El primero corresponde a una serie de casas -viviendas unifamiliares, un colectivo de vivienda social y un loft- construidas entre los años 1946 y 2002. El segundo conjunto, cuyas plantas sobrepasan cas (more) i siempre los límites de la página, presenta cuatro edificios incluyendo el ex-hotel Carrera, cuya actual transformación en Cancillería es un enigma para el sentido común. El reemplazo del proyecto ganador del concurso de 2001, una propuesta de igual costo, ha a presurado la decadencia de los concursos públicos de Chile. Agradecemos a nuestro colaboradores, quienes pusieron a nuestra disposición los dibujos de sus proyectos, y especialmente a Fernando Pérez Oyarzun y a sus alumnos del Seminario "Teoría y práctica del espacio doméstico" de la Escuela de Arquitectura de la U.C., por el material entregado que constituye la base de una parte importante de esta publicación. Abstract in english Eduardo Sacriste's book "Building Footprints", showing plan views from antiquity to the 20th century all at the same scale, inspired us to publish a set of ground plans at 1:250 scale of Chilean architecture. The plans are divided into two groups. The first group is a series of houses -single-family homes, a social housing collective and a loft- built between 1946 and 2002. The second group is a set of building floor plans that extend beyond the limits of the page in almo (more) st every case. It includes the former Hotel Carrera whose renovation to house the Foreign Ministry still defies common sense. Substituted for the proposal of equal cost that won the 2001 tender, it has contributed to bringing the Chilean public tender process into disrepute. Our thanks go to all our contributors who allowed us to use their drawings. Especially to Fernando Pérez Oyarzun and his students in the 2003 "Theory and Practice of Domestic Space" seminar at the U.C.'s School of Architecture for the survey material they supplied to us, which forms the basis of a significant part of this publication.

Smith del Solar, Josué; Smith Miller, José

2004-12-01

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Hotel Carrera  

Directory of Open Access Journals (Sweden)

Full Text Available El libro "Huellas de Edificios" de Eduardo Sacriste, con plantas desde la antigüedad hasta el siglo XX -todas a la misma escala- sirvió para decidirnos a publicar un conjunto de plantas, a escala 1:250, de arquitectura chilena. Las plantas se han dividido en dos grupos. El primero corresponde a una serie de casas -viviendas unifamiliares, un colectivo de vivienda social y un loft- construidas entre los años 1946 y 2002. El segundo conjunto, cuyas plantas sobrepasan casi siempre los límites de la página, presenta cuatro edificios incluyendo el ex-hotel Carrera, cuya actual transformación en Cancillería es un enigma para el sentido común. El reemplazo del proyecto ganador del concurso de 2001, una propuesta de igual costo, ha a presurado la decadencia de los concursos públicos de Chile. Agradecemos a nuestro colaboradores, quienes pusieron a nuestra disposición los dibujos de sus proyectos, y especialmente a Fernando Pérez Oyarzun y a sus alumnos del Seminario "Teoría y práctica del espacio doméstico" de la Escuela de Arquitectura de la U.C., por el material entregado que constituye la base de una parte importante de esta publicación.Eduardo Sacriste's book "Building Footprints", showing plan views from antiquity to the 20th century all at the same scale, inspired us to publish a set of ground plans at 1:250 scale of Chilean architecture. The plans are divided into two groups. The first group is a series of houses -single-family homes, a social housing collective and a loft- built between 1946 and 2002. The second group is a set of building floor plans that extend beyond the limits of the page in almost every case. It includes the former Hotel Carrera whose renovation to house the Foreign Ministry still defies common sense. Substituted for the proposal of equal cost that won the 2001 tender, it has contributed to bringing the Chilean public tender process into disrepute. Our thanks go to all our contributors who allowed us to use their drawings. Especially to Fernando Pérez Oyarzun and his students in the 2003 "Theory and Practice of Domestic Space" seminar at the U.C.'s School of Architecture for the survey material they supplied to us, which forms the basis of a significant part of this publication.

Josué Smith del Solar; José Smith Miller

2004-01-01

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Hotel and Motel Fire Safety  

Science.gov (United States)

... Site Navigation USFA Home Citizens Hotel Fire Safety Hotel and Motel Fire Safety This page may contain ... to give your location. Signal from your window. Hotel and Motel Fire Safety List The Hotel and ...

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Grand Hotel prijutil hudozhnikov  

Index Scriptorium Estoniae

Raadioajakirjanik Lea Veelmaa lindistas "Kunstikanali" 2004. a. esimese saate Grand Hotel Viljandis. Saatekülaliseks oli maalikunstnik Andres Tolts. Toltsi kaheksa akrüülmaali on eksponeeritud hotelli fuajees ja restoranis

2004-01-01

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Alternative energy for the hotel sector  

Energy Technology Data Exchange (ETDEWEB)

The suitability of alternative energy for the hotel sector is assessed. Details are given concerning the operation, geographic and climate considerations, health and safety aspects, and future prospects for: low energy building design, active solar thermal energy, photovoltaic power supplies, small-scale hydro schemes, anaerobic digestion, solid biomass technologies, wind energy, small-scale combined heat and power, fuel cells, and geothermal ground-source heat pumps. (UK)

Wilson, Tony [AEA Technology Environment, Harwell (United Kingdom)

1999-01-01

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Differentiating emotional hotel experiences  

Digital Repository Infrastructure Vision for European Research (DRIVER)

Emotions experienced in response to hotel services were examined with an online questionnaire. The study resulted in 348 cases of hotel service emotions. The frequency of reported pleasant emotions was similar to the frequency of reported unpleasant emotions. Often reported pleasant emotions were sa...

Desmet, P.M.A.; Guiza Caicedo, D.; Van Hout, M.

15

The Infinite Hotel  

Science.gov (United States)

This article provides a historical context for the debate between Georg Cantor and Leopold Kronecker regarding the cardinality of different infinities and incorporates the short story "Welcome to the Hotel Infinity," which uses the analogy of a hotel with an infinite number of rooms to help explain this concept. Wanko makes use of this history and…

Wanko, Jeffrey J.

2009-01-01

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Hotel and Travel Information  

Science.gov (United States)

Hotel and Travel Information The CCOP, MB-CCOP, and Research Base Principal Investigator and Administrator Meeting will be held at the Doubletree by Hilton Hotel Bethesda-Washington DC, in Bethesda, Maryland. A block of rooms has been reserved for

17

Metropol: A computer code for the simulation of transport of contaminants with groundwater  

International Nuclear Information System (INIS)

In this report a description is given of the computer code Metropol. This code simulates the three-dimensional flow of groundwater with varying density and the simultaneous transport of contaminants in low concentration and is based on the finite element method. The basic equations for groundwater flow and transport are described as well as the mathematical techniques used to solve these equations. Pre-processing facilities for mesh generation and post-processing facilities such as particle tracking are also discussed. This work was part of the Community Mirage project Second phase, research area Calculation tools.

1990-01-01

18

Hotel room suicide.  

Science.gov (United States)

The objective of our research was to quantify the increased risk of suicide associated with registering in local hotels/motels. Medical examiner case files of suicide in King County, Washington, were reviewed for years 2002-2004. The incidence of suicide in local residents registering in local hotels/motels was 223/100,000 which is significantly greater than the incidence of suicide in the general population of King County (11.7/100,000 p < 0.0001). Hotel/motel guests from outside Washington had a significantly reduced incidence of suicide (3.9/100,000 p = 0.002). The study results suggest that there is an increased risk of suicide in local residents who register in local hotel rooms. PMID:17087636

Zarkowski, Paul; Avery, David

2006-10-01

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Hotel room suicide.  

UK PubMed Central (United Kingdom)

The objective of our research was to quantify the increased risk of suicide associated with registering in local hotels/motels. Medical examiner case files of suicide in King County, Washington, were reviewed for years 2002-2004. The incidence of suicide in local residents registering in local hotels/motels was 223/100,000 which is significantly greater than the incidence of suicide in the general population of King County (11.7/100,000 p < 0.0001). Hotel/motel guests from outside Washington had a significantly reduced incidence of suicide (3.9/100,000 p = 0.002). The study results suggest that there is an increased risk of suicide in local residents who register in local hotel rooms.

Zarkowski P; Avery D

2006-10-01

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Aarauerhof Hotel – Suiza  

Directory of Open Access Journals (Sweden)

Full Text Available The hotel consists of basement, ground floor, first floor and other blocks of different heights, in which there is a total of 80 beds. So as to take advantage of the proximity to the railway station, in front of which the hotel is situated, the gastronomy section has been planned on the ground floor. On the first floor are the living rooms and conference rooms and the main one contains the fashion shops that extend over three floors. The first basement has a discotec; and in the second are situated the storage rooms and the installations of the building. The hotel is further completed by two storeys of subterranean parking space, situated below the square in front of the railway station.Está compuesto por sótanos, planta baja, planta primera y cuerpos elevados de distintas alturas, en los que se distribuyen un total de 80 camas. Para aprovechar la proximidad de la estación de ferrocarril, en cuya plaza se halla este hotel, se ha colocado la sección de gastronomía en la planta baja. En el primer nivel se encuentran las salas de estar y de reunión, y el principal aloja las tiendas de modas, que ocupan tres alturas. El primer sótano contiene una discoteca; y en el segundo se distribuyen los almacenes e instalaciones del edificio. El hotel se completa con dos plantas de aparcamiento subterráneo situadas bajo la plaza de la estación.

Dahinden, J.

1975-01-01

 
 
 
 
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[Deaths in hotels].  

UK PubMed Central (United Kingdom)

There are no verified statistics about deaths occurring in hotels, and only a few cases have been described in the literature. A recent case induced us to conduct a systematic search for deaths in hotels in the autopsy reports of the Institute of Legal Medicine in Giessen for the period from 1968 to 2009. This search yielded 22 evaluable cases in which persons had been found dead or had died in hotels. Data evaluated in the study were sex and age of the deceased, reason for the stay in the hotel and cause of death. Among the deaths, 18 were males and 4 females and the average age was 41 and 40 years respectively. 6 of the male guests had died from a natural and 10 from a non-natural cause. In the remaining two cases, the cause of death could not be determined, but as there was no evidence that another party had been involved, the cases were not further investigated. Of the 4 female guests, 3 had died of a natural cause; in one case, the cause of death remained unclear even after morphological and toxicological investigations. Surprisingly, a third of the men were found to be temporarily living in hotels due to social circumstances. This was not true for any of the women. Our retrospective analysis is based on a comparatively small number of deaths in what were mostly hotels in small to medium-sized towns. Interestingly, the gender ratio of 18:4 for deceased men and women was significantly higher than the usual gender ratio of 2:1 found for forensic autopsies. To be able to draw further conclusions, a greater number of cases would have to be analysed, for example by recruiting additional case files from other institutes of legal medicine. This would also open up the option of investigating possible regional variations.

Risse M; Weilbächer N; Birngruber C; Verhoff MA

2010-05-01

22

Hotel, Logistics and Travel  

Science.gov (United States)

Please make your hotel reservation no later than Wednesday, October 7, 2009, to ensure that you obtain the Federal Government rate. A block of rooms has been reserved under the name SCORE. You are responsible for making your own room reservations. There will be no rooms available at the Government per diem after the cutoff date.

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Adaptive Hotelling Discriminant Functions.  

UK PubMed Central (United Kingdom)

Any observer performing a detection task on an image produces a single number that represents the observer's confidence that a signal (e.g., a tumor) is present. A linear observer produces this test statistic using a linear template or a linear discriminant. The optimal linear discriminant is well-known to be the Hotelling observer and uses both first- and second-order statistics of the image data. There are many situations where it is advantageous to consider discriminant functions that adapt themselves to some characteristics of the data. In these situations, the linear template is itself a function of the data and, thus, the observer is nonlinear. In this paper, we present an example adaptive Hotelling discriminant and compare the performance of this observer to that of the Hotelling observer and the Bayesian ideal observer. The task is to detect a signal that is imbedded in one of a finite number of possible random backgrounds. Each random background is Gaussian but has different covariance properties. The observer uses the image data to determine which background type is present and then uses the template appropriate for that background. We show that the performance of this particular observer falls between that of Hotelling and ideal observers.

Brème A; Kupinski MA; Clarkson E; Barrett HH

2007-01-01

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TRENDS IN CROATIAN HOTEL INDUSTRY  

Directory of Open Access Journals (Sweden)

Full Text Available Tourism and hotel business is becoming one of the leading industries of theworld. Therefore, an increased attention needs to be paid to the study oftrends in tourism because they determine the trends in hotel industry. Thepurpose of the paper is to point out the importance of hotel industry as one ofthe most important elements of development in tourist economies. The paperaims at introducing the newest trends in modern hotel industry and offering areview of the recent trends of demand and the directions of hotel industrydevelopment. The importance of hotel industry on both micro and macro, i.e.global level is increasing. Besides a series of theoretical representations andconclusions, this paper brings some concrete data and examples frompractice in hotel management.

Jasmina GRZINIC

2008-01-01

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Salón social del club natación Metropole Las Palmas de Gran Canaria, España  

Directory of Open Access Journals (Sweden)

Full Text Available This hall is the first stage of an ambitious programme of reforms and extensions to the Metropole Swimming Club which, apart from increasing and diversifying the number of the sports installations, includes others of an eminently social nature. The numerous conditioning factors which limited the construction of the hall from the beginning, both regarding the surface —rectangular and extremely elongated, messuring 13 x 13 m, and height— about 3 m, and regarding its situation within the whole, lead to the arrangement of three articulated atmospheres within a single space, covered with thin reinforced concrete warped membranes, as the only solution capable, on the one hand, of reducing the coldness and stiffness of the structure imposed, and on the other, of satisfactorily answering the design bases which prefixed multifunctionality, transparency and representativity of the building. A final premiss which called for the integration of the work in a surrounding gardaned environment was solved by the complete glazing of the frontages and the light tones of the finishing materials.Este salón es la primera fase de un ambicioso programa de reformas y ampliaciones para el Club Natación Metropole que, además de aumentar y diversificar el número de las instalaciones deportivas, incluye otras de carácter eminentemente social. Los numerosos condicionantes que desde un principio limitaron la construcción del salón, tanto en cuanto a superficie —rectángulo sumamente alargado de 13 x 33 m— y altura —unos 3 m—, como a su situación dentro del conjunto, condujeron a la organización de tres ambientes articulados dentro de un espacio único, cubiertos con sendas membranas delgadas de hormigón armado, de formas alabeadas, como única solución capaz, por una parte, de reducir la frialdad y rigidez de la conformación impuesta, y por otra, de responder satisfactoriamente a las bases de diseño que prefijaban la multifuncionalidad, diafanidad y representatividad del edificio. Una última premisa que requería la integración de la obra en el ambiente ajardinado circundante, se resolvió mediante el total acristalamiento de las fachadas y la entonación clara de los materiales de acabado.

López Díaz, Luis

1978-01-01

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BOUTIQUE HOTELS - NEW APPEARANCES IN HOTEL INDUSTRY IN ROMANIA  

Directory of Open Access Journals (Sweden)

Full Text Available The appearance in Romania of new forms of accommodation, with a unique specificity, has determined us to explore the boutique hotels in terms of the concept, the specificity, their typology, employment and the possibility for development in the still early market in our existing country. As recent studies in the field illustrate, the hotel market will meet a strong emerging development on share of small hotels, boutique-type. Increasingly popular in recent years, boutique hotels have emerged as an alternative to "mammoths" with hundreds of rooms and impersonal atmosphere.

CECILIA IRINA R?BON?U; GEORGE NICULESCU

2009-01-01

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Green Hotels. DGNB certification; Green Hotels. DGNB-Zertifizierung  

Energy Technology Data Exchange (ETDEWEB)

When is a hotel a green hotel? An accurately defined limit for this does not exist. However, as a guideline the well-known real estate sustainability certificates LEED (Leadership in Energy and Environmental Design) and BREEAM (BRE Environmental Assessment Method) can be considered as well as, in particular, the 'German seal of quality for sustainable building for hotels' existing since the end of 2010 and developed by the German Sustainable Building Council DGNB (Stuttgart, Federal Republic of Germany). On the fair BAU 2011 in Munich (Federal Republic of Germany) the first hotel buildings were honoured with pre-certificates of the DGNB.

Graeber, Martin

2011-07-01

28

Du Lac de Geneve au Lac Baikal: deux metropoles en construction ?? ?????????? ????? ?? ????? ??????  

Directory of Open Access Journals (Sweden)

Full Text Available En apparence, Geneve et Irkutsk n'ont rien en commun. A part une amitie reciproque et la proximite d'un lac, il est difficile de trouver des points communs entre la Suisse francophone, dont Geneve est la ville le plus importante, et la Siberie centrale, dont Irkutsk, est la capitale. Et pourtant les deux regions, malgre les differences de taille, de densite de la population, de climat, d'economie et de traditions culturelles, sont confrontees au meme probleme: elles sont trop petites et trop limitees pour assurer, avec leurs seuls moyens, leur avenir et elles doivent imperativement s'unir a des villes voisines pour renforcer leur statut de metropole regionale et s'imposer face aux regions et aux pays concurrents.C'est ainsi qu'Irkutsk projette de s'unir aux villes voisines d'Angarsk et de Chelekhov pour constituer une megapole au c?ur de la Siberie, tandis qu'a Geneve le debat fait rage pour trouver des solutions a l'exiguite geographique et a l'insuffisance des moyens face aux grandes regions metropolitaines de France, d'Italie et d'Allemagne.Ce debat est propre a toute la Suisse. Malgre sa petitesse, la Suisse est divisee en 26 cantons. Ces unites administratives sont jugees trop couteuses, trop petites, trop lourdes et trop compliquees pour assurer l'avenir economique et meme politique du pays. De nombreux groupes de reflexion proposent donc de reduire ce nombre a 3, 5 ou 10 grandes provinces selon les cas. En Suisse, romande, il y a dix ans, des mouvements politiques ont meme lance l'idee de fusionner les cantons de Vaud (dont Lausanne est la capitale) et de Geneve. Mais l'echec a ete fracassant : le peuple des deux cantons a refuse cette option a 80% des voix. On cherche donc d'autres solutions.Les discussions s'orientent desormais autour de la constitution d'une grande metropole lemanique qui regrouperait les deux grandes villes de Geneve et Lausanne et les villes plus petites de Montreux, Vevey, Nyon ainsi que la ville francaise d'Annemasse dans un ensemble qui atteindrait environ un million d'habitants au total. Le lac Leman (Lac de Geneve) faisant office de point commun entre ces villes, la region prendrait le nom de metropole lemanique ou de Bassin lemanique. Ce qui a pour avantage de ne pas mettre Geneve trop en evidence et de ne pas vexer les autres villes dont les noms seraient menaces de disparaitre au profit de Geneve.Pour reussir, ce rapprochement doit respecter quelques principes fondamentaux :1) developper les infrastructures communes et les moyens de communication entre les villes partenaires : la gestion de l''aeroport international de Geneve a ainsi ete ouvert a la France et aux representants de Lausanne. On projette de construire une troisieme voie pour l'autoroute et la ligne de chemin de fer qui relie Geneve a Lausanne. Sur le plan politique, les deputes des deux provin2ces militent dans la meme direction.2) respecter les identites traditionnelles et developper une identite commune autour d'un projet rassembleur. Le projet de fusion a echoue parce qu'il niait l'histoire et les traditions propres a chaque ville. Sans territoire et de tradition protestante calviniste, Geneve est universitaire, internationale, tres urbaine. Lausanne est lutherienne et plus enracinee dans une region agricole et viticole. La culture et l'economie, et surtout la fiscalite ne sont pas les memes. Cela reconnu, il convient malgre tout de developper des projets communs, qui rassemblent les habitants des deux regions et puissent peu a peu forger l'idee d'un destin commun. Pour Geneve et Lausanne, ce pourrait etre la vocation internationale, Geneve etant connue pour ses organisations internationales liees et le siege europeen de l'ONU tandis que Lausanne est devenue la capitale internationale du sport avec le CIO (Comite international olympique et federations sportives). Un deuxieme axe est de profiler l'ensemble de la metropole comme une region du savoir, avec ses universites, ses sieges d'entreprises multinationales et centres de recherche et de haute technologie.3) promouvoir la region comme un ensemble

Guy Mettan

2006-01-01

29

Hotel made out of trash draws a crowd in Madrid  

Science.gov (United States)

BBC News-Hotel made entirely from rubbish opens in Madridhttp://www.bbc.co.uk/news/world-europe-12245311Madrid's Beach Garbage Hotel Constructed to Protest World's Dirty Oceanshttp://www.huffingtonpost.com/2011/01/20/madrids-beach-garbage-hot_n_811442.html#s226725'Garbage Warrior' Turns Trash Into Green-Built Houseshttp://life.gaiam.com/article/garbage-warrior-turns-trash-green-built-housesInternational Tourism Trade Fairhttp://www.ifema.es/ferias/fitur/default_i.htmlOcean Conservancy: International Coastal Cleanuphttp://www.oceanconservancy.org/our-work/marine-debris/international-coastal-cleanup-11.htmlSome travel books will refer to hotel as "run-down" or "rough around the edges", but would any guide be so bold as to say a particular hostelry is "rubbish"? Those might be fighting words for some, except perhaps for the Beach Garbage Hotel in Madrid. The aptly named hotel is constructed out of garbage picked up from beaches all across Europe, and it drew quite a crowd curious to learn more about this unusual structure. The idea for the Beach Garbage Hotel was created by German artist Ha Schult, who wished to draw attention to the tremendous problems created by the widespread ocean dumping of refuse and other materials. The hotel was temporarily placed in the city center of Madrid to coincide with the International Tourism Trade Fair held this past week. Schult found all of the materials for this five-room hotel on beaches, flea markets, and landfills. The hotel has since been removed from the site, but Schult has plans to construct other eye-catching properties in similar high-profile locales.The first link will take visitors to a piece from the Irish Times about this unusual hotel. The second link leads to a nice video from the BBC which takes the curious around the house, and also includes a few words from Ha Schult. Moving on, the third link leads to some nice photos of the property, courtesy of the Huffington Post. The fourth link leads to a story from the Gaiam website about Michael Reynolds, the "garbage warrior" who uses discarded items to construct houses. The fifth link leads to the homepage of the International Tourism Trade Fair. Finally, the last link will take users to the Ocean Conservancy's International Coastal Cleanup page, complete with information their initiative to clean up marine debris.

Grinnell, Max

30

Marketing process of hotel services : case: Transcorp Hilton Hotel, Nigeria  

Digital Repository Infrastructure Vision for European Research (DRIVER)

This thesis is to develop the business prospect of Transcorp Hilton Hotel market-ing process for implementation of their marketing activities. This process will enable Hilton Hotel to be more profitable in terms of sales and marketing. The research problem is to examine the marketing activities of ...

Williams, Christopher

31

Hotel lighting priority areas defined  

Energy Technology Data Exchange (ETDEWEB)

The scope for saving money through improved energy efficient lighting in hotels is substantial. Modern hotels have to function for 24 hours a day and this means, in particular, maintaining the lighting in the public areas and corridors for all or part of the day.

Springfield, R.

1987-06-01

32

Patterns of seatbelt use in different socioeconomic communities in the Cape Town Metropole, South Africa  

Scientific Electronic Library Online (English)

Full Text Available Abstract in english BACKGROUND: Road traffic injuries are a leading cause of death and may be related to social inequality. OBJECTIVE: To establish whether patterns of seatbelt use vary between different socioeconomic communities in the Cape Town Metropole, South Africa. METHODS: Vehicles and their occupants at 7 high-volume crossings (3 in high-income areas) were placed under surveillance for 2 hours each during November 2010. All occupants were eligible for inclusion except occupants of no (more) n-motorised vehicles, two-wheel motorised vehicles, buses, taxis, heavy goods vehicles and emergency vehicles. Child seatbelt use was recorded only for children who appeared older than 3 years. RESULTS: A total of 4 651 vehicles with 6 848 occupants were surveyed. Rates of seatbelt use were 45.1% (n=3 090) for all occupants, 54.0% (n=2 513) for drivers, 33.1% (n=521) for front-seat passengers (adults 33.2%, n=452; children 32.7%, n=69) and 9.0% (n=56) for rear-seat passengers (adults 4.0%, n=13; children 14.4%, n=43). Occupants from high-income areas were more likely to wear seatbelts (odds ratio (OR) 4.35; 95% confidence interval (CI) 3.89 - 4.88). Use of child restraints was poor overall (22.3%, n=114), but also varied according to income areas (high income 40.9%, n=99; low income 0.03%, n=6; OR 26.77; 95% CI 11.44 - 62.63). DISCUSSION: The impact of road traffic injuries is significant, but can be decreased by using appropriate restraining devices. Seatbelt use in South Africa, although compulsory, is neither strictly adhered to nor enforced. Their use is proportionally lower in lower-income areas. Specific interventions are required to target these communities directly.

van Hoving, D J; Sinclair, M; Wallis, L A

2013-01-01

33

Domestic Hot Water Usage in Hotels; Tappvarmvattenanvaendning paa hotell  

Energy Technology Data Exchange (ETDEWEB)

Historically, design curves for domestic hot water, have been well sized and therefore also the components oversized. The Swedish district heating companies have noticed this and some companies replace large valves with customer-required valves, which give several advantages. There are several reasons why valves and heat exchangers can be customer-required and still the customers demand for hot water comfort can be fulfilled. The domestic hot water flow is composed, the taps are often short, large simultaneous taps are not very likely. Also, the dimensioning flows occur in the winter period, while the components are dimensioned for the summer case. The water pipes level off temporary temperature drops and the user seldom notices these because water with 55 deg C is not used in the tap. For residential buildings there are dimensioning recommendations on domestic hot water flow, but not for hotels. The purpose of this project has been to evaluate the domestic hot water use in relation to size and number of occupied beds. If the patterns of the chosen hotels coincide regarding to the sizes, dimensioning curves for domestic hot water use can be suggested. They can be used when hotels, or buildings with the same use pattern, are being built or restored. Measurements on 3 hotels with different sizes have been made. The hotels have 36, 52 and 158 rooms. The hotels are situated in the cities of Boraas and Kinna in Sweden. A short period of measurements from another hotel in the city of Gaevle (199 rooms) has also been included in this project. The measurements show that large hot water taps in hotels are rare and short. For the hotels, relative, cumulative relative frequencies and likely extreme values have been estimated. For residential buildings, The Swedish District Heating Association have recommendations for dimensioned domestic hot water flows. Formerly, these recommendations have been levelled so a cumulative relative frequency of 1 %, is reached, i.e. 99 % of all hot water taps are below this flow. The new recommended dimensioning curve for residential buildings involve a cumulative relative frequency of 7 %. This can not be directly transferred to hotels due to variations in number of occupied beds during the period of measurements. This project has shown that maximum domestic hot water flow not necessarily occurs when the hotel is fully occupied. Instead, it indicates likely maximum flows for the three hotels. These recommendations are for heat exchangers and primary valves dimensioning. The water pipes in the houses are included in a special dimensioning.

Petersson, Stefan; Werner, Sven [FVB Sverige AB, Vaesteraas (Sweden); Sandberg, Martin; Wahlstroem, Aasa [Swedish National Testing and Research Inst., Boraas (Sweden)

2004-06-01

34

Management of Hotel Dining Information System  

Digital Repository Infrastructure Vision for European Research (DRIVER)

Dining hotel management is more completed, more accurately, and effectively method for hotel and dining industries. It is an application based on modern hotel market. The information management system is already widely used in many fields at moment. Nowadays, with the dining hotel industries develop...

Liu, Fangyi

35

Kubija Hotell-Loodusspaa = Kubija Hotel-Nature Spa  

Index Scriptorium Estoniae

Võrus Männiku tee 43A asuva Kubija Hotell-Loodusspaa sisekujundusest. Sisearhitektid Tiiu Truus ja Birgit Jaanus (Stuudio Truus). Arhitektid Indrek Tiigi ja Helle-Triin Hansumäe. Loetletud Stuudio Truus tehtud töid

2012-01-01

36

Solar heating for a hotel; Solare Waerme im Hotel  

Energy Technology Data Exchange (ETDEWEB)

This article describes hot water preparation in a hotel on the basis of a solar installation and waste heat from a refrigeration system. The savings in heating oil thus achieved at the hotel in Bellinzona, Switzerland, are commented on. Details on the hotel are presented and the hot water preparation system used before the refurbishment is described. The vacuum-tube solar heating system installed in three collector fields is described as are the associated storage vessels. Any additional heating required is supplied by waste heat from a refrigerator system and an oil-fired boiler. The advantages offered by the hotel's new storage system in comparison with the high-temperature stores previously used are discussed. Figures on energy consumption are presented in tabular and graphical form.

Niederhaeusern, A.

2007-07-01

37

Empowerment: Hotel employees’ perspective  

Directory of Open Access Journals (Sweden)

Full Text Available An empowered worker is a knowledgeable worker. Thus, the aims of this study were to examine how empowerment is perceived by the front-line hotel employees and secondly, to identify the factors affecting empowerment within the industry. Factors such as communication, coaching, participation, training and reward were examined for any significant relationship with empowerment, along with whether the employee’s socio-demographic characteristics affected their perceptions of empowerment. The findings indicated that except for gender, socio-demographic factors were not a strong influence on the diffusion of empowerment among employees. In order to ensure that the employees feel empowered, factors such as communication, coaching, participation, training and reward should be given due attention by the management.  Based on the findings, implications for companies are discussed and further research is suggested.

Kartinah Ayupp; Then Hsiao Chung

2010-01-01

38

Hotel as an energy laboratory  

Energy Technology Data Exchange (ETDEWEB)

In a hotel in North Rhine-Westphalia an energy recycling research programme has been in operation for some time. The hotel is provided with most of its energy supply from a heat pump and only one-third comes from supplementary gas heating. This alone results in a noticeable saving of energy. In addition, however, this research programme also makes use of the heat energy from, for example, the bath water and other hot waste water.

Stoy, B.

1980-11-01

39

A hotel fire.  

UK PubMed Central (United Kingdom)

A hotel fire in Copenhagen claimed 35 victims of eight different nationalities. An account is given of some major aspects of the dental identification work, including a few case reports. This disaster became professionally important because the dental expert team was allowed a completely free hand. Eight dental experts cooperated closely in recording, photographing and radiographing dental conditions in the victims and thereby became able to establish that, with adequate facilities at hand, complete dental registration of a single victim required an average of three man-hours. Three of the experts subsequently cooperated in establishing comparable antemortem data on the known missing persons, in comparing the ante- and postmortem data sets, and in completing the necessary paper work. Here, it could be shown that a further two man-hours were required per victim. In a final report to the police it was proposed that---in any future case---such number of dentists should be assigned which, allowing three man-hours per victim, would enable the dental team to finish the oral autopsy of the given number of victims within five full working days, i.e. a minimum of two dentists per 30 victims. Two dentists will accomplish complete recording in less than half the time it will take any dentist working single-handed to finish it, so that the question of cost can hardly become an obstacle. It remains for the profession to make sure that an adequate number of knowledgeable dental experts are always available.

Petersen KB

1975-09-01

40

Simulation of two- and three-dimensional dense solute plume behavior with the the METROPOL-3 code  

International Nuclear Information System (INIS)

Contaminant plumes emanating from waste disposal facilities are often denser than the ambient groundwater. These so-called dense plumes sink deeper into phreatic aquifers and may, under certain conditions, become unstable. The behavior of variable density, aqueous-phase contaminant plumes in saturated, homogeneous 2-D and 3-D intermediate-scale aquifer models was investigated with the finite element code METROPOL-3. The numerical results compare, in a quantitative sense, to previously reported laboratory-scale transport experiments. The simulations show that dense plumes are more likely to penetrate deeper into aquifers and eventually become unstable with increasing density differences between the leachate solution and the ambient groundwater, and other important parameters as the saturated hydraulic conductivity of the porous medium, leakage-rate of the contaminant solution, and source width. The significance of unstable behavior decreases with increasing dispersivity values. It was observed that 3-D flow patterns have a stable effect on sense contaminant plume behavior

1994-01-01

 
 
 
 
41

Simulation of two- and three-dimensional dense solute plume behavior with the the METROPOL-3 code  

Energy Technology Data Exchange (ETDEWEB)

Contaminant plumes emanating from waste disposal facilities are often denser than the ambient groundwater. These so-called dense plumes sink deeper into phreatic aquifers and may, under certain conditions, become unstable. The behavior of variable density, aqueous-phase contaminant plumes in saturated, homogeneous 2-D and 3-D intermediate-scale aquifer models was investigated with the finite element code METROPOL-3. The numerical results compare, in a quantitative sense, to previously reported laboratory-scale transport experiments. The simulations show that dense plumes are more likely to penetrate deeper into aquifers and eventually become unstable with increasing density differences between the leachate solution and the ambient groundwater, and other important parameters as the saturated hydraulic conductivity of the porous medium, leakage-rate of the contaminant solution, and source width. The significance of unstable behavior decreases with increasing dispersivity values. It was observed that 3-D flow patterns have a stable effect on sense contaminant plume behavior.

Oostrom, M.; Roberson, K.R. [Pacific Northwest Lab., Richland, WA (United States); Leijnse, A. [Rijksinstituut voor Volksgezondheid en Milieuhygiene, Bilthoven (Netherlands)

1994-07-01

42

A gas-powered hotel; Norges foerste gassdrevne hotell  

Energy Technology Data Exchange (ETDEWEB)

Rica Maritime Hotel in Haugesund, Norway, uses a combination of gas-fired boiler (700 kW) and heat pump refrigeration system based on seawater. The refrigeration system gives 'free' hot water as a side effect. The price of natural gas, delivered by Gasnor is always 10% less than the price of electricity delivered by Nordpool. The money invested in the heat pump was recouped within one year. In normal operation of the combined system, the heat pump is run at its maximum and the natural gas is used for heating of water in a new wing of the hotel.

Lind, Oddvar

2000-07-01

43

UK Index  

Science.gov (United States)

The UK Index provides a searchable index of resources in or about the United Kingdom. The Quick Reference section offers links to News Resources in the UK such as the BBC, weather information, UK record charts, and UK related USENET newsgroups. The Foreign & Commonwealth Office provides good advice for travelers. The search engine allows the selection of categories such as arts or business to restrict the search to pages included in one category or a combination of categories.

44

The Kempinski Hotel at Munich Airport. Hotel Kempinski. Airport Muenchen  

Energy Technology Data Exchange (ETDEWEB)

The new Kempinski Airport Hotel in Munich is described: 1. Architecture; 2. Technical equipment; 3. Space HVAC; 4. Heat Supply; 5. Refrigeration; 6. Steam Supply; 7. Central Control Systems; 8. Communication Engineering; Lighting; 10. Electrical Engineering; 11. Plumbing and Air Conditioning; 12. Fire prevention; 13. Swimming Post; 14. Sprinklers. (orig.)

Anon.

1994-11-01

45

Cogeneration system at city hotel `Ibaraki Kyoto Hotel`; City hotel `Ibaraki Kyoto hotel` ni okeru cogeneration system  

Energy Technology Data Exchange (ETDEWEB)

The paper introduces a gas cogeneration system (CGS) at Ibaraki Kyoto Hotel, a city hotel of Ibaraki City, Osaka Prefecture. The hotel introduced cogeneration for energy conservation and combined energy supply since the stop of hotel facilities is not be allowed because of their electricity/heat loads existing for 24 hours. Two of a 200kW generator were interconnected to the 1000kW commercial power system. Gas engines were used for usual use, and diesel engines in case of emergency. Exhaust gas from engines is used for hot water supply/heating and cooling as heat source of the absorption type water cooling/heating device. The rate of CGS to the amount of electric power consumption was 41%. Concerning economical efficiency, the adoption of CGS reduced the annual energy cost by 17.3% and the amount of primary energy consumption by about 4% as compared with the conventional system. The CGS operation brought a favorable result in terms of the utilization of exhaust gas, and it can be said that the exhaust gas from CGS is fully used for the demand for hot water supply and heating. 9 figs., 4 tabs.

Inoue, S. [Taisei Corp., Tokyo (Japan)

1996-03-29

46

Licensing Contracts in Hotelling Structure  

Digital Repository Infrastructure Vision for European Research (DRIVER)

This paper discusses the question of optimal licensing contracts in Hotelling structure and focuses on the unique features of this structure in this context. We show that a royalty equilibrium exists if and only if transport cost lies in a specified interval, but the royalty rate can be higher than ...

Tarun Kabiraj; Ching Chyi Lee

47

Hotel Sheraton, de París – Francia  

Directory of Open Access Journals (Sweden)

Full Text Available This hotel constitutes a part of the impressive complex that further contains: one office building, one apartment building, teaching premises, library, discotec, a shopping centre, auditorium, ice skating rink, and one of the biggest parking places in Europe. The 120 m high hotel consists of a 30 storeyed tower, one lower structure with 2 and 3 floors and 7 basement floors. The 25 upper storeys of the tower are occupied by the hotel rooms, the single ones as well as the apartment units. There are 9 lifts at the disposal of the hotel guests and 4 for the staff; further there are 5 emergency stairs in the centre of the building. For the comfort of the guests the lower building and the first five floors of the tower are provided with: shopping centre, bar, cafeteria, grill room, a luxurious restaurant, a great number of lecturing halls with capacities ranging between 30 and 1,500 seats. The first 6 basement levels are occupied by a parking place with room for 2.300 cars; the seventh holds all the equipment and installation for power supply and heating and cooling systems.Este hotel forma parte de un enorme complejo en el que, además, se encuentran: un edificio de oficinas, otro de apartamentos, un grupo escolar, una librería-discoteca, un centro comercial, una sala de conferencias, una pista de patinaje, y uno de los mayores aparcamientos de Europa. El hotel, de 120 m de alto, está constituido por una torre de 30 plantas, un cuerpo bajo de 2 y 3 alturas y 7 niveles de sótano. Las habitaciones de los clientes, desde las individuales hasta las agrupadas formando pequeños apartamentos, están distribuidas en las 25 plantas superiores de la torre. El acceso a ellas se efectúa mediante 9 ascensores para los clientes, y 4 para el personal de servicio, aparte de las 5 escaleras de socorro emplazadas en el centro y en las zonas extremas de cada planta. El hotel dispone, para uso de los clientes, en el cuerpo bajo y en las 5 primeras plantas de la torre, de una variada serie de instalaciones y servicios, tales como: galería comercial, bar, cafetería, parrilla, restaurante de lujo, y numerosas salas de conferencias, cuya capacidad varía desde 30 a 1.500 personas. Los 6 primeros niveles del sótano los ocupa un aparcamiento para 2.300 coches, mientras que el séptimo alberga todos los equipos y sistemas que distribuyen la energía, proporcionan la climatización y aseguran el buen funcionamiento del edificio.

Dufau, Pierre

1975-01-01

48

VARIABLE SAMPLING RATE HOTELLING’S T2 CONTROL CHART WITH RUNS RULES  

Directory of Open Access Journals (Sweden)

Full Text Available ENGLISH ABSTRACT: This study investigates the properties of the variable sampling rate Hotelling’s T2 chart with runs rules. The average time to signal checking of the control chart is derived using a Markov chain approach. Numerical comparisons show that the variable sampling rate Hotelling’s T2 chart with runs rules performs better than the variable sampling rate Hotelling’s T2 chart without runs rules for small and moderate process mean shifts.AFRIKAANSE OPSOMMING: Dié studie ondersoek die eienskappe van Hotelling se T2-grafiek met veranderlike proefnemingstempo en lopiereëls. Die gemiddelde tyd wat aandui wanneer om die kontrolekaart te ondersoek, word afgelei deur van ’n Markovkettingbenadering gebruik te maak. Numeriese vergelykings wys dat Hotelling se T2-grafiek met veranderlike proefnemingstempo en lopiereëls beter presteer as Hotelling se T2-grafiek met veranderlike proefnemingstempo sonder lopiereëls vir klein en matige prosesveranderings.

Ming Ha Lee

2012-01-01

49

Hotel Kempinski. Airport Munich; Hotel Kempinski. Airport Muenchen  

Energy Technology Data Exchange (ETDEWEB)

The article presents the new building of the Airport Hotel Kempinski in Munich which opened in May 1994 after only 18 months of construction. The building consists of two parallel cuboid-shaped parts where the rooms and business suites are located. In the focus of the report are the building services which are described with numerous illustrations and flowsheets. (HW) [Deutsch] Der vorliegende Beitrag stellt den Neubau des Kempinski Airport Hotels in Muenchen vor, das nach nur 18 Monaten Bauzeit im Mai 1994 eroeffnet wurde. Die Anlage besteht aus zwei parallel angeordneten quaderfoermigen Gebaeudeteilen, in denen sich Zimmer und Business-Suiten befinden. Kernstueck des Beitrages sind die gebaeudetechnischen Anlagen, die anhand zahlreicher Abbildungen und Flussdiagramme vorgestellt werden. (HW)

Anon.

1996-10-01

50

A hotel with solar energy airconditioning; Solare Kuehlung im Hotel  

Energy Technology Data Exchange (ETDEWEB)

Meeting the cooling load of buildings is an interesting application variant for solar systems. Solar energy availability and the cooling load of a building are almost in phase over the entire course of a day or year. As insolation increases, external temperature and, thereby, cooling demand goes up. An executed airconditioning system at a hotel in Spain is described. (orig.) [Deutsch] Die Deckung von Gebaeude-Kuehllasten ist eine fuer die Solartechnik interessierte Anwendungsvariante. Das Angebot an Sonnenenergie und die Kuehllast des Gebaeudes verlaufen im Jahres- wie auch Tagesverlauf nahezu phasengleich. Mit zunehmender Einstrahlung steigt die Aussentemperatur und damit der Bedarf an Kuehlung an. Dieser Artikel stellt ein ausgefuehrtes System zur Klimatisierung eines Hotels in Spanien vor. (orig.)

Bachmann, R. [Prinz GmbH, Stromberg (Germany)

1999-06-01

51

Hotel Rantasipi en Hyvinkää – Finlandia  

Directory of Open Access Journals (Sweden)

Full Text Available This hotel building belongs to a national chain, with similar characteristics and construction; all the hotels in this chain provide a luxurious and most comfortable atmosphere, extremely modern installations, carefully selected locations in the interior of the country as well as along the coast. The hotel described in the article is situated close to a forest area, almost constantly covered with snow, and in the vicinity of a most complete sports installation. The building has two floors, 190 rooms, 3 restaurants, 2 ball rooms, indoor swimming pool, conference room, etc. The structure is of concrete and the exterior treatment agrees with the surrounding landscape.Este edificio hotelero pertenece a una cadena nacional, con características y construcción similares; todos ellos disponen de un ambiente lujoso y acogedor, modernísimas instalaciones, entornos de interior o de costa cuidadosamente elegidos. El que se describe en el artículo está situado junto a una zona boscosa, casi siempre nevada, y en la proximidades unas completísimas instalaciones deportivas. Dispone de dos plantas, 190 habitaciones, 3 restaurantes, 2 salas de fiestas, piscina cubierta, salón de conferencias, etc. Estructura de hormigón y tratamiento exterior acorde con la naturaleza circundante.

Jaatinen, Martti I.

1975-01-01

52

Heat recovery in a hotel  

Energy Technology Data Exchange (ETDEWEB)

The heat recovery system installed at the 'Prinz Heinrich' hotel in Darmstadt uses the waste heat from various work and storage rooms as well as the restaurant and kitchen. The so-called 'Permanent Transfer System' was used because of its high level of efficiency in transforming condensation heat into hot water. In this way it is possible to meet the entire hot water requirements for the hotel during the summer months. The system not only saves energy but also earns considerable profits. Thanks to its tailor-made heat exchanger, is is able to make use of the waste heat from any refrigeration system in an economical way. This opens the way not only for large and smaller-scale hotel operators and restaurants but also for anybody using refrigeration equipment to cut oil and gas consumption. With the aid of the permanent transfer system, the operating costs are reduced and competitiveness is increased. (orig.).

Hakenbeck, D.

1985-11-01

53

Un hotel para contener el sur  

Scientific Electronic Library Online (English)

Full Text Available Abstract in spanish Impulsada por la expansión ferroviaria, la incorporación de las provincias lejanas de Chile al imaginario nacional estuvo fuertemente determinada por el motor del turismo y la construcción de infraestructura hotelera estatal, como el Hotel Pucón. Abstract in english Driven by railroad expansion, Chilean collective imagination slowly incorporated the distant provinces. The process was strongly determined by tourism and the construction of hotel infrastructure such as the Hotel Pucón.

Booth, Rodrigo; Lavín, Cynthia

2013-04-01

54

Application of Marketing in Hotel Companies ?????????? ?????????? ? ??????????? ????????????  

Directory of Open Access Journals (Sweden)

Full Text Available The article considers results of marketing research on application of marketing in hotel companies of the Crimea. Results of questionnairing showed insufficient qualification of marketing experts and availability of demand in them. Marketing research conducted by hotels are disconnected and episodic and are reduced to comparison of prices of competitors, study of questionnaires answered by hotel clients, history of hotel guests and are not of system character. It shows dependence of demand in specialists of this profile on types of companies, their size and age. It identifies approximate demand for marketing specialists.? ?????? ??????????????? ?????????? ?????????????? ???????????? ? ?????????? ?????????? ? ??????????? ???????????? ?????. ?????????? ????????????? ???????? ????????????? ??????????????????? ???????????? ? ??????? ??????????? ? ???. ?????????? ??????????? ????????????? ???????????? ????????? ? ??????????, ?????????? ?????????????? ??? ???????????, ???????? ????? ???????? ?????????, ?????? ??????? ?????? ????? ? ?? ????? ?????????? ?????????. ???????? ??????????? ??????????? ? ???????????? ??????? ??????? ?? ????? ???????????, ?? ???????? ? ????????. ?????????? ????????? ?????????? ??????????? ???????????? ?? ??????????.

Zubkova Marina S.

2013-01-01

55

Study on the Issue of Staff Training in Business Hotel  

Directory of Open Access Journals (Sweden)

Full Text Available According to the analysis of characteristics of hotel business and business traveler, a business hotel will have new requirements to employees. So this essay puts forward new ways of staff training in business hotels.

Qiumei Fan

2009-01-01

56

Licensing Contracts in Hotelling Structure  

Directory of Open Access Journals (Sweden)

Full Text Available This paper discusses the question of optimal licensing contracts in Hotelling structure and focuses on the unique features of this structure in this context. We show that a royalty equilibrium exists if and only if transport cost lies in a specified interval, but the royalty rate can be higher than the amount of cost saving. While fee licensing only is never profitable, the optimal licensing contract consists of both fee and royalty. In equilibrium the market is fully covered with monopolistic goods.

Tarun Kabiraj; Ching Chyi Lee

2011-01-01

57

Loyalty Card Promotional Activity in Budget Hotel  

Digital Repository Infrastructure Vision for European Research (DRIVER)

Loyalty card is one of the most commonly used promotional activities in business. Thus far, there are some research has been done on luxury hotel, but very few researches are on budget hotel. So, the purpose of the thesis is finding out the Swedish customers’ attitude and behavior towards budget hot...

Teng, Fei

58

Hotel housekeeping work influences on hypertension management.  

UK PubMed Central (United Kingdom)

BACKGROUND: Characteristics of hotel housekeeping work increase the risk for hypertension development. Little is known about the influences of such work on hypertension management. METHODS: For this qualitative study, 27 Haitian immigrant hotel housekeepers from Miami-Dade County, FL were interviewed. Interview transcripts were analyzed with the assistance of the Atlas.ti software for code and theme identification. RESULTS: Influences of hotel housekeeping work on hypertension management arose both at the individual and system levels. Factors at the individual level included co-worker dynamics and maintenance of transmigrant life. Factors at the system level included supervisory support, workload, work pace, and work hiring practices. No positive influences were reported for workload and hiring practices. CONCLUSIONS: Workplace interventions may be beneficial for effective hypertension management among hotel housekeepers. These work influences must be considered when determining effective methods for hypertension management among hotel housekeepers. Am. J. Ind. Med. 9999:1-12, 2013. © 2013 Wiley Periodicals, Inc.

Sanon MA

2013-06-01

59

Hotel housekeeping work influences on hypertension management.  

Science.gov (United States)

BACKGROUND: Characteristics of hotel housekeeping work increase the risk for hypertension development. Little is known about the influences of such work on hypertension management. METHODS: For this qualitative study, 27 Haitian immigrant hotel housekeepers from Miami-Dade County, FL were interviewed. Interview transcripts were analyzed with the assistance of the Atlas.ti software for code and theme identification. RESULTS: Influences of hotel housekeeping work on hypertension management arose both at the individual and system levels. Factors at the individual level included co-worker dynamics and maintenance of transmigrant life. Factors at the system level included supervisory support, workload, work pace, and work hiring practices. No positive influences were reported for workload and hiring practices. CONCLUSIONS: Workplace interventions may be beneficial for effective hypertension management among hotel housekeepers. These work influences must be considered when determining effective methods for hypertension management among hotel housekeepers. Am. J. Ind. Med. 9999:1-12, 2013. © 2013 Wiley Periodicals, Inc. PMID:23775918

Sanon, Marie-Anne

2013-06-17

60

Royal Massarah Hotel Arabia Saudita  

Directory of Open Access Journals (Sweden)

Full Text Available Arabia This building was built in the record time of eight months by OTH International, in conjunction with Rashid Engineering. It is 15 km. from Taif, on the road to the Airport. The Hotel has a five-point star plan view, with three height levels. It has 120 rooms, 30 suites and 5 imperial suits of 216 m2 each. Both the installations and the management block are separate from the main body. The structure is metal —on a 6 x 6 m. network— and the concrete cladding, with curtain-wail enclosures and vertical aluminium sun protectors. It has all the conveniences fitting in this type of building, with luxurious decoration and furniture inspired in keeping with the country.Este edificio ha sido construido en el tiempo récord de ocho meses por OTH International, en asociación con Rashid Engineering. Esta situado a 15 km de Taifa, en la carretera del aeropuerto. El Hotel tiene planta en estrella de 5 brazos, con tres niveles de altura. Comprende 120 habitaciones, 30 suites y 5 suites Imperiales de 216 m2 cada una.

Axe, -

1979-01-01

 
 
 
 
61

Energy management in hotel facilities  

Energy Technology Data Exchange (ETDEWEB)

Computer-aided energy management combines several mathematical and informational methods with various energy generation and energy saving technologies to improve energy efficiency, build energy control and monitor systems, and develop energy data management processes. A multi-disciplinary energy management approach for hotel facilities was presented in this paper. Basic methods for energy analysis and modelling included: (1) informatics; (2) mathematics; (3) energy economy; and (4) technology. The computer-aided systems were used to improve energy performance by minimizing consumer demand as well as to improve operating practices and replace inefficient equipment. Analyses of load profiles helped to avoid expensive power peaks and shift power consumption to lower price time periods. Energy data analyses were used to determine a baseline to reflect the costs and quantities of energy used in system components. Energy audits were used to evaluate hotel facility systems against their designed performance levels. Different scientific disciplines involved in energy management were also discussed, and an outline of general energy management strategies was presented. 10 refs., 4 figs.

Schellong, W. [Cologne Univ. of Applied Sciences (Germany)

2008-07-01

62

Energy efficiency of hotel minibars; Energieeffiziente Hotel-Minibar  

Energy Technology Data Exchange (ETDEWEB)

Minibars are common in hotel rooms to provide cold drinks of the four-star or higher standard, sometimes also for the three-star houses these appliances are located inside the guest room and should not disturb the guests, they have to be noiseless. For that reason, up to now the vast majority is equipped with absorption refrigeration technology. That's why the daily electricity consumption is very rarely below 0.7 kWh/d, and was a few years ago rarely below 1.5 kWh/d. Energy efficiency potentials are therefore substantial: According to surveys and estimates 50'000 to 60'000 minibars are being operated in Switzerland, resulting in an electricity consumption of about 24 GWh/a and electricity cost of about 4.8 million CHF/a. Additional electricity consumption for air conditioning due to the minibar waste heat is not yet included in these figures. From a technical point of view this service might be performed at 1/4 of the actual electricity consumption, using the most efficient small household refrigerators. As a short-time alternative, minibars with Peltier technology are being offered, saving 30% electricity compared to the most efficient absorption models, and 70% compared to older models. Additional development steps seem to be necessary to optimize compressor technology minibars, as the efficiency of the actually sold models on the market seems hardly more efficient than absorption models. Other alternatives of the service 'cool drinks available at every time' could not be established in hotels so far, for different reasons. The improvement of minibar efficiency in short and longer term should be pursued by subsequent projects. (author)

Nipkow, J.; Busch, E. [Schweizerische Agentur fuer Energieeffizienz S.A.F.E., Zuerich (Switzerland); Herzog, L.; Paris, A. [Alteno AG, Basel (Switzerland); Perincioli, L. [Perincioli Lorenz, Goldiwil (Switzerland)

2004-07-01

63

Perceptions of Service Quality in Jordanian Hotels  

Directory of Open Access Journals (Sweden)

Full Text Available The importance of service quality for business performance has been recognized in the literature through thedirect effect on customer satisfaction and the indirect effect on customer loyalty. The main objective of the studywas to measure hotels' service quality performance from the customer perspective. To do so, a performance-onlymeasurement scale (SERVPERF) was administered to customers stayed in three, four and five star hotels inAqaba and Petra. Although the importance of service quality and service quality measurement has beenrecognized, there has been limited research that has addressed the structure and antecedents of the concept forthe hotel industry. The clarification of the dimensions is important for managers in the hotel industry as itidentifies the bundles of service attributes consumers find important. The results of the study demonstrate thatSERVPERF is a reliable and valid tool to measure service quality in the hotel industry. The instrument consistsof five dimensions, namely "tangibles", "responsiveness", "empathy", "assurance" and "reliability". Hotelcustomers are expecting more improved services from the hotels in all service quality dimensions. However,hotel customers have the lowest perception scores on empathy and tangibles. In the light of the results, possiblemanagerial implications are discussed and future research subjects are recommended.

Suleiman A. Al Khattab; Jehad S. Aldehayyat

2011-01-01

64

Hotel Stouffer's Atlanta Inn. - Georgia (EE. UU.)  

Directory of Open Access Journals (Sweden)

Full Text Available On a large 4-storey base structure rises a long, rather narrow 27-story tower. The 37,000 m2 of the hotel are distributed in the following manner: 525 hotel rooms, special suites, convention hall, meeting rooms; three restaurants with different interior decorations; ball room; cafeterias, shops; swimming-pools; additional installations that correspond to this hotel category. A chapter of great importance in the construction of the hotel was the interior planning and design. Different colour schemes, special furniture and a most varied selection of decorative and functional elements have been used. The materials and design of the exterior have been chosen with utmost care, whereby a contrast, though not a clash, with the adjacent buildings has been achieved. The hotel is completed with a 1,000-car parking deck, situated across the street and connected with the hotel by means of an over Street bridge.Está constituido por una amplia base de cuatro plantas, sobre la que se eleva una alta y esbelta torre de 27 plantas. En sus 37.000 m2 de superficie total se distribuyen: 525 habitaciones para clientes, incluyendo suites de categorías distintas; gran salón de congresos y salas de juntas y reuniones; tres restaurantes con distintas ambientaciones; sala de baile; cafeterías, tiendas; piscinas; y toda una serie de servicios propios de un hotel de esta categoría. Un capítulo de gran importancia en la construcción del hotel fue la ambientación interior, conseguida con diferentes esquemas de color, mobiliario especial y los más variados elementos decorativos y funcionales. El exterior también fue muy cuidado, empleándose materiales y diseños que contrastan, sin desentonar, con los edificios vecinos. El hotel se completa con un aparcamiento cubierto, de 1.000 plazas, situado al otro lado de la calle, y al que se une mediante un puente elevado.

Heery, -

1976-01-01

65

The Organisational Gap Model for Hotel Management  

Directory of Open Access Journals (Sweden)

Full Text Available This paper describes the development of the organisational gap model for hotel management. It descries a management measurement instrument that helps to assess the 3 organizational service gaps that are preconditions for delivering service quality (the positioning gap, specification gap and evaluation gap). The described theoretical model was constructed based upon the four organisational gaps of the Parasuraman et al. service quality model, then redefined and reassessed. Data were gathered on the sample of 500 questionnaires from the Slovenian hotel industry and analysed with exploratory factor analysis and structural equation modelling. The results can be useful guidelines for hotel management on how to improve the service delivery process.

Maja Uran

2010-01-01

66

Smoke management system considerations for hotel atriums  

Energy Technology Data Exchange (ETDEWEB)

This article examines the many life safety problems inherent in open balcony atriums, particularly those in hotels. Focuses on the smoke-management system of a hotel, and shows what can be achieved by an architect, an owner, a building department and a fire department that works together to achieve an enhanced level of life safety in the building's construction. Emphasizes that the hotel should be fully sprinklered; that it have carefully thought-out detection and alarm systems; that it have a reliably engineered smoke management system; and that it be routinely inspected and maintained. Discusses life safety concerns, smoke extraction, and failure mode analysis.

Dillon, M.E.

1983-07-01

67

Human Resource Evaluation in Hotel Units  

Directory of Open Access Journals (Sweden)

Full Text Available This paper aims at presenting and analysing the performance appraisalsystems and the human potential development in hotelunits. It aims at integrating and updating many aspects of performanceappraisal while concentrating on the hotel units systemto prove the importance of human resource evaluation in hotelunits and the procedure that is to be followed by the enterprisefor further development of hotel employees. HR evaluation analysisis presented through relevant theoretical background on theevaluation method and the presentation of the practical problematicalissues in order to create an image for a whole evaluationsystem of HR in Greek hotel enterprises.

George Aspridis; Dimitrios Kyriakou

2012-01-01

68

Artic Hotel retrofit and addition  

Energy Technology Data Exchange (ETDEWEB)

The paper describes an energy efficient retrofit to the Ikaluktutiak Cooperative Ltd. hotel in Cambridge Bay, Northwest Territories. It received a total of $22,000 from the Conservation and Renewable Energy Demonstration Agreement (CREDA). The project was an economic and technical success and the concepts demonstrated should be replicated in other northern building applications. The capital costs allocated to the enhanced energy measures totaled $35,169 cost savings in less than two years. The projected fuel savings, equal to 41% of the fuel needed without enhanced energy conserving measures, have been realized precisely as predicted. Condensation problems have occurred in the attic space of the second storey addition due to inadequate design of the attic space ventilation. The problem is not attributable to the increased building insulation. The concepts demonstrated by this project have been adopted in other ACL construction projects, and by some of the local building operators. Problems encountered included the following. The roof design for the hotel has not allowed for attic ventilation, and consequently attic frost build up and susequent condensation damage to the ceiling has occurred. The roof line vapour barrier does not form a complete enough seal to prevent moisture permeation into the attic space. The air-to-air heat exchanger installed to provide for energy efficient ventilation of the second floor conference room (35ft. x 30ft. x 7ft.) appears to be significantly undersized, and is therefore ineffective according to local Co-op management. The enhanced insulation concepts for new building construction and for retofit to existing structures are recommended for use in all NWT buildings. 2 refs., 6 tabs.

1983-05-01

69

The Allotment Contract through the Hotel-keeper's General and Special Liability for Damage  

Directory of Open Access Journals (Sweden)

Full Text Available . The hotel-keeper is liable for any damage due to breach of the allotment contract. His liability is divided into two types: 1.) general liability - that derives from the agency hotel-keeper's contract and 2.) special liability - characteristic only for the allotment contract. His most important general liability is the liability for non-payment of the commission and his most common special liability is the liability for non-providing the allotment accommodation. The purpose of the paper is to analyze the hotel-keeper's contractual liability for non-payment of the commission and non-providing the allotment accommodation to the agency and its guests through the solutions of the comparative laws (of Croatia, France, Germany, Italy, UK and USA) and at the EU and international law level. The results of the paper are answers to given theoretical questions (damage to a double subjectivity, the types of damage and liabilities, and the comparative solutions) and the synthesis of the hotel-keeper's liability in the allotment contract analysis. The conclusion is the need of adoption of an international convention that would regulate the allotment contract content, especially regarding the liabilities of the parties.

Mr.sc. Oliver Radolovi?

2011-01-01

70

Hotel Section Management by Using Balanced Scorecard  

Directory of Open Access Journals (Sweden)

Full Text Available The paper presents some problems in using Balanced Scorecard (BSC) in a hotel section. Fundamental element, which marks out BSC conception, is consolidation around vision and strategy appointed by the hotel management. Well compiled strategy should join all the targets and indexes, which compose four perspectives in BSC. Hotel section is the main gaining centre in the hotel, because the service quality is the main target of management strategy. BSC is a tool, which should not only measure effectiveness, but also implement changes, as soon as possible, so that the effects and expected results will be quick achieved. Most of the companies, which have used this conception, have treated it as a basic management system that joins strategy and operational activity. Therefore it is necessary to improve, modernize and create new sub perspectives in compiled BSC.

Anna Lysy; Ma?gorzata Sztorc

2009-01-01

71

Spinning reserve from hotel load response  

Energy Technology Data Exchange (ETDEWEB)

Even though preliminary tests were not conducted during times of highest system or hotel loading during the summer, they showed that hotel load can be curtailed by 22 to 37 percent depending on the outdoor temperature and time of day. Full response occurred in 12 to 60 seconds from when the system operator's command to shed load was issued and the load drop was very rapid. (author)

Kirby, Brendan; Kueck, John; Laughner, Theo; Morris, Keith

2008-12-15

72

Cogeneration at Hotel New Grand. Hotel New Grand no cogeneration  

Energy Technology Data Exchange (ETDEWEB)

This paper introduces a summary of the gas cogeneration installation introduced to Hotel New Grand in Yokohama. The installation is a gas cogeneration system which has advantages in overall efficiency and in environmental preservation. This system is a steam recovering type. The engine cooling water temperature is raised to 120[degree]C, the calorific power of the cooling water is recovered as steam. Steam of 8 kg/cm[sup 2]G is further recovered from the waste gas to raise the efficiency. The gas engine generator generates power of 480 kW, which is linked to a utility power line. Cooling the engine interior using high-temperature water produces saturated steam of 1 kg/cm[sup 2]G in the air-water tank, which is utilized for preheating the hot water supply system. Waste heat from the exhaust gases is recovered in a steam boiler which generates saturated steam of 8 kg/cm[sup 2]G that is utilized for room warming and cooling. Recovery of the exhaust gases raising their temperature up to 150[degree]C, plus recovery of both saturated steams result in a steam recovery rate of 44.8% and an overall efficiency of 77%. 9 figs., 1 tab.

Inoue, Y. (Yanmar Diesel Engine Co. Ltd., Osaka (Japan))

1993-05-01

73

Booking energy efficiency. Facility management in a hotel; Energieeffizienz buchen. Gebaeude-Management im Hotel  

Energy Technology Data Exchange (ETDEWEB)

High energy consumption and high energy cost are not necessarily standard parameters of a hotel. However, most hotels have good options for energy saving due to their special utilization. The highest saving rates are expected from demand-oriented control and regulation of room conditions as also from preventive monitoring of energy consumption. (orig./GL)

Luetz, Hannes [CentraLine, c/o Honeywell GmbH, Schoenaich (Germany)

2009-01-15

74

On Transportation Cost and Product Differentiation in Hotelling’s Model  

Digital Repository Infrastructure Vision for European Research (DRIVER)

We model transportation cost in Hotelling’s model as a general exponential function and analyze firms’ location choice. As a first step, we take prices as exogenous and focus on the positioning strategy of the firm whose product generates a lower net-of-price utility. We find the firm locates furthe...

Youping Li

75

The Advantages of Green Management for Hotel Competitiveness in Taiwan: In the Viewpoint of Senior Hotel Managers  

Directory of Open Access Journals (Sweden)

Full Text Available The purpose of this study is to investigate the advantages of green management for hotel competiveness based on the viewpoint of hotel senior managers. Case study and in-depth interview are used as our study method.  The finding of this study is that the two hotels from our case study have successfully reduced their operation cost as well as entire society cost after implementing green management. The hotels also gained intangible assets and brand effect such as reputation and brand effects with green management. Through the interviews with hotel senior managers, we learned that hotels can achieve the standard of green business through self-examining 5 keys, namely green purchase, environmental policy, management system, employee education, and consumer education respectively. It can also strengthen hotels’ key competiveness in the aspect of environmental protection and health as well as highlight hotels’ features. The findings of this study can provide useful information for other green hotels.

Ying-Chang Chen; Yu-Ta Chen

2012-01-01

76

INVESTMENT EFFICIENCY IN NEW HOTEL BUILDINGS IN CROATIA  

Directory of Open Access Journals (Sweden)

Full Text Available Abandonment of mass tourism in the late 80-ies of 20th century and attitude of humane tourism oriented to the needs and requirements of individuals, it is characterized by changes in the design and architectural design of hotel facilities. Features and functionality of hotel facilities are affected by trends in tourism demand. Tourism gets new features, which hotel companies must adapt. Individualism, humanism and hedonism are the guidelines that accompany the tourist industry in the 21st century. They determine the new considerations shaping and arranging hotel facilities, and the need for transformation of the hotel buildings designed for mass tourism in facilities for contemporary tourist who is aware of his needs, desires and aspirations. These trends should be monitored and the hotel industry in Croatia. The last decade marked by investments in reconstruction and modernization of existing hotel facilities, but investment in new hotel facilities are still minor. The reason for this is the fact that the hotel industry is low profitable activity, but also in the unfinished privatization, lack of domestic financial capital and the lack of attractiveness of the Croatia to attract foreign capital which would allow meaningful construction of new and rehabilitation of existing hotel facilities in line with trends in the tourism market. This paper critically examines the state of the hotel industry in the Republic of Croatia and its competitiveness in Europe, and it presents the results of research on the effectiveness of building a fictional hotel in Croatia, with a comparative analysis with European hotels.

Slobodan Ivanovic; Miroslav Pretula; Eddy Rot

2012-01-01

77

Operational Risk Management in Hotel Establishments: A Study on Four and Five Star Hotels in Ankara  

Directory of Open Access Journals (Sweden)

Full Text Available The purpose of this study is to determine the applications of hotel establishments in the scope of operational risk. In this context, a survey was applied to the managers of four and five star hotel establishments in Ankara/Turkey. According to the factor analysis done after the literature search and questionnaire, four risks types (staff, technological, organizational and legal risks) have been found in the scope of operational risk, and their applications towards these risk types in hotel establishments have been assessed. In the process of analyzing the data, frequency and percentage distribution, arithmetic mean, standard deviation, factor analysis and t test were used. The analysis applied on the study shows that hotel establishments which are in the scope of the study are aware of the operational risk management. Moreover, the applications among the implementations of four and five star hotels in terms of risk types in hotel establishments were compared according to hotel types and in the legal risks dimension, which is an operational risk type, differences were found statistically significant.

Elbeyi Pelit

2011-01-01

78

Steam consumption in a hotel building in Hong Kong  

Energy Technology Data Exchange (ETDEWEB)

The note presents a case study for the analysis of steam consumption in a hotel building in Hong Kong. Unlike in cold climates, the steam used for hotel buildings in warm climates is mainly for service hot water heating and for specific purposes other than space heating. The results from the study indicated, however, that outdoor weather conditions and hotel occupancy influence steam consumption in the hotel. (author)

Deng, S. [Hong Kong Polytechnic University (China). Dept. of Building Services Engineering

1998-12-31

79

Potential of energy savings in the hotel sector in Jordan  

International Nuclear Information System (INIS)

This paper presents some insights into Jordan's energy consumption in the tourist accommodation sector. The results of a recent survey on environmental performance in the tourist accommodation sector in Jordan were used to evaluate energy conservation in hotels. A survey was designed and distributed to hotels' managers and departments' supervisors in order to understand the environmental performance in the tourist accommodation sector in Jordan during the period 10-17 August 2006. Also some field visits were conducted to fully understand hotels interaction regarding the environment, in addition to help interpreting the results of the survey. The study is limited to all classified hotels in Jordan. It was found that lighting hotels' main building and outside areas, and air conditioning consume more electricity compared to other departments. The results show that few classified hotels already installed energy saving equipments, though, it was noticed that managers of one star hotels were not really willing to make such changes in their hotels, on the other hand, other classified hotels (2-5 star hotels) have shown a high willingness to make changes in their hotels to reduce the consumption of different types of energy. Hotel's classification played a significant role in explaining variations in most of the results, particularly when it comes to long-term investments to reduce energy consumption by using energy efficient appliances. Five and four star hotels were the most hotels willing to use energy efficient appliances to reduce energy consumption. The study suggested some strategies to help reduce the negative impacts of high energy consumption in hotels. These strategies include better insulation, and enhanced insulation for the hot water reticulation system. Moreover, enhancing and increasing the level of awareness among all hoteliers through a directed and well-designed campaign. Also offer interest free loans; and activate precise standards and specifications for new hotels.

2008-01-01

80

Potential of energy savings in the hotel sector in Jordan  

Energy Technology Data Exchange (ETDEWEB)

This paper presents some insights into Jordan's energy consumption in the tourist accommodation sector. The results of a recent survey on environmental performance in the tourist accommodation sector in Jordan were used to evaluate energy conservation in hotels. A survey was designed and distributed to hotels' managers and departments' supervisors in order to understand the environmental performance in the tourist accommodation sector in Jordan during the period 10-17 August 2006. Also some field visits were conducted to fully understand hotels interaction regarding the environment, in addition to help interpreting the results of the survey. The study is limited to all classified hotels in Jordan. It was found that lighting hotels' main building and outside areas, and air conditioning consume more electricity compared to other departments. The results show that few classified hotels already installed energy saving equipments, though, it was noticed that managers of one star hotels were not really willing to make such changes in their hotels, on the other hand, other classified hotels (2-5 star hotels) have shown a high willingness to make changes in their hotels to reduce the consumption of different types of energy. Hotel's classification played a significant role in explaining variations in most of the results, particularly when it comes to long-term investments to reduce energy consumption by using energy efficient appliances. Five and four star hotels were the most hotels willing to use energy efficient appliances to reduce energy consumption. The study suggested some strategies to help reduce the negative impacts of high energy consumption in hotels. These strategies include better insulation, and enhanced insulation for the hot water reticulation system. Moreover, enhancing and increasing the level of awareness among all hoteliers through a directed and well-designed campaign. Also offer interest free loans; and activate precise standards and specifications for new hotels. (author)

Ali, Yahya [Department of Humanities and Social Sciences, Faculty of Arts, Hashemite University, Zarqa 13115 (Jordan); Mustafa, Mairna [Department of Sustainable Tourism, Queen Rania' s Institute of Tourism and Heritage, Hashemite University, Zarqa 13115 (Jordan); Al-Mashaqbah, Shireen [International Office, Hashemite University, Zarqa 13115 (Jordan); Mashal, Kholoud [Department of Land Management and Environment, Faculty of Natural Resources and Environment, Hashemite University, Zarqa 13115 (Jordan); Mohsen, Mousa [Department of Mechanical Engineering, Faculty of Engineering, Hashemite University, Zarqa 13115 (Jordan)

2008-11-15

 
 
 
 
81

Enhancing Hotel Search with Semantic Web Technologies  

Scientific Electronic Library Online (English)

Full Text Available Abstract in english Tourism service providers are more and more under pressure to offer producís of greater complexity and diversity to meet the ever-changing demands of travelers; the individualistic consumption patterns and lifestyles makes it increasingly difficult for tourist service providers to anticípate consumer behavior and configure their services accordingly, i.e. the tourist industry must focus more on a "hybrid consumer" whose travel choice will be more complex. Álthough curr (more) ent online travel systems aim to support the customer in finding a suitable hotel or even a whole trip, most of the work is still up to the customer, who has to consider several sources of information before deciding which hotel to book. Furthermore, since the quality of a hotel room w.r.t the requirements of the end-user are multi-dimensional and cannot be easily expressed on discrete scales, the main critical issue in such cases is a price/benefit ratio which is defined by what is known, as the "best" booking. To tackle these problems an advanced search technology that considers the ratio and ranks results accordingly to the user requirements is needed. In this paper we propose a framework which uses Semantic Web technologies for an improved exploration and rating of hotels for business customers in order to reduce the search time and costs, which, in turn, results in a huge benefit for the end-users. The framework provides methods for modeling domain specific expert knowledge and integration of diverse heterogeneous data sources. Semantic technologies enable business customer to formalize their requirements and to combine those requirements with aggregated hotel information like location or features, thus achieving a selection of the hotels ranked according to the customer's requirements.

Niemann, Magnus; Mochol, Malgorzata; Tolksdorf, Robert

2008-08-01

82

Hotel Employees' Japanese Language Experiences: Implications and Suggestions.  

Science.gov (United States)

Analyzes the Japanese language learning experiences of 13 hotel employees in Guam. Results of the study present implications and suggestions for a Japanese language program for the hotel industry. The project began as a result of hotel employees frustrations when they were unable to communicate effectively with their Japanese guests. (Auth/JL)

Makita-Discekici, Yasuko

1998-01-01

83

Jebel Ali Hotel PV lighting systems  

Energy Technology Data Exchange (ETDEWEB)

A large stand-alone PV lighting project was installed in June 1983 at the Jebel Ali Hotel in Dubai, United Arab Emirates. A high mast lighting system provides illumination for a 130 meter diameter traffic roundabout. The high mast system is powered by a 15 kilowatt peak array of Mobil Solar ribbon PV modules. Along the 700 meter access road leading to the hotel entrance, twenty-one PV powered streetlights provide low-level lighting. Each streetlight consists of a 20 watt fluorescent tube powered by two 35 Wp modules. Operation of both systems is completely automatic. Design, installation, and operating experience to date are reviewed.

Ellis, M.

1984-05-01

84

Web Mining of Hotel Customer Survey Data  

Directory of Open Access Journals (Sweden)

Full Text Available This paper provides an extensive literature review and list of references on the background of web mining as applied specifically to hotel customer survey data. This research applies the techniques of web mining to actual text of written comments for hotel customers using Megaputer PolyAnalyst®. Web mining functionalities utilized include those such as clustering, link analysis, key word and phrase extraction, taxonomy, and dimension matrices. This paper provides screen shots of the web mining applications using Megaputer PolyAnalyst®. Conclusions and future directions of the research are presented.

Richard S. Segall; Qingyu Zhang

2008-01-01

85

Pioneering reconstruction with solar price. The romantic hotel Muottas Muragl; Wegweisender Umbau mit Solarpreis. Das Romantik Hotel Muottas Muragl  

Energy Technology Data Exchange (ETDEWEB)

One of the most famous visitor terraces in Switzerland is Muottas Muragl at a height of 2456 m above sea. The Mounting Dining romantic hotel Muottas Muragl was opened in 2010. This hotel is more than just a typical first class extraordinary visitor terrace in the Engadine: It is the first plus energy-hotel in the Alps.

Lauster, Marcus

2012-07-01

86

Largest solar installation on a hotel in Switzerland; Groesste Hotel-Solaranlage der Schweiz  

Energy Technology Data Exchange (ETDEWEB)

This article describes the solar thermal installation on the Hotel Europa in St. Moritz-Champfer, Switzerland. The installation provides heat energy for domestic hot water preparation and for the heating of the hotel's indoor swimming pool. A thirty-percent reduction of heating oil consumption has been obtained. The system, which is based on the 'low-flow' principle, provides the highest possible temperature difference while using low pumping energy. The hotel's hot-water circulation system, which ensures fast availability of hot water at the taps, is also discussed. This largest hotel solar installation is designed to meet heating and hot-water requirements during the summer season. The high requirements placed on the materials used are discussed. Schematics are provided and first operational experience is briefly discussed.

Stadelmann, M.

2008-07-01

87

Energy conservation: model hotel project; Conservacao de energia: projeto Hotel Modelo  

Energy Technology Data Exchange (ETDEWEB)

This work has the objective to dimension each electrical installation of a hotel, from the load feeder circuits until the high voltage inlet, focalizing first energy conservation, according to the most updated technological terms 6 refs., 3 figs., 4 tabs.

Pepino, Dartes Odeniz; Sodario, Claudio Antonio [Companhia Energetica de Sao Paulo, SP (Brazil)

1993-12-31

88

Hotel and Restaurant Equipment (Guatemala). Hotel and Restaurant Equipment, January 1990.  

Science.gov (United States)

The article analyzes the Hotel and Restaurant Equipment Market in Guatemala and contains the following subtopics: market assessment, competitive situation, market access, significant trade events, best sales prospects, and statistical data. Imports from t...

1990-01-01

89

Hotel and Restaurant Equipment (Costa Rica). Hotel and Restaurant Equipment, September 1991.  

Science.gov (United States)

The article analyzes the Hotel and Restaurant Equipment Industry in Costa Rica and contains the following subtopics: market assessment, competitive situation, market access, trade promotion opportunities, best sales prospects, and statistical data.

1991-01-01

90

Quality Dimension for Elderly Service in Taiwan Hotel Industry  

Directory of Open Access Journals (Sweden)

Full Text Available The author conducted a questionnaire survey on randomly selected elderly tourists from three hotel groups in Taiwan: international group, domestic-business group, and domestic-tourist group. Based on the literature, the author developed a questionnaire and asked these tourists to rate the hotels in which they were staying on three quality dimensions: brand awareness, hotel facilities, and hotel services. Through the questionnaire survey, the author wanted to determine the performance of the three hotel groups according to the perceptions of their elderly tourists and any significant differences in tourists’ perceptions on the three quality dimensions. We found statistically significant differences in perception among the abovementioned three dimensions.

Chung-Chieh Lee; Feng-Hua Yang; Chih-Jen Chen

2013-01-01

91

Contract Management: Organisational and Legal Form of Hotel Networks ??????????? ??????????: ??????????????-???????? ????? ??????????? ?????  

Directory of Open Access Journals (Sweden)

Full Text Available Hotel business has been the most dynamic and profitable segment of economy, which is characterised with a high degree of internationalisation of capital and international character, during the recent decades. We clearly observe development of national and international hotel networks at this stage. Management contract is one of the methods of development and creation of hotel networks. The article describes theoretical basis of introduction of the contract management into the hotel business, its effectiveness and prospects of development in the national market of hotel services.??????????? ?????? ? ????????? ??????????? ???????? ???????? ?????????? ? ?????????? ????????? ?????????, ??????? ??????????????? ??????? ???????? ??????????????????? ???????? ? ????????????? ??????????. ?? ?????? ????? ????? ??????????? ???????? ???????????? ? ????????????? ??????????? ?????. ????? ?? ??????? ???????? ? ???????? ??????????? ????? ???????? ???????? ?? ??????????. ? ?????? ???????? ????????????? ?????? ????????? ???????????? ?????????? ? ??????????? ???????, ??? ????????????? ? ??????????? ???????? ?? ???????????? ????? ??????????? ?????

Burak Tatyana V.

2013-01-01

92

Performance Contracting at Dresden Hilton hotel; Performance Contracting im Hotel Dresden Hilton  

Energy Technology Data Exchange (ETDEWEB)

The contribution describes how performance contracting was employed at th Dresden Hilton hotel building in order to save energy. The results after 1.5 years of implementation are decribed. [Deutsch] In diesem Beitrag wird die praktische Umsetzung eines Performance Contractings in Form eines gebuendelten Paketes zur Energieeinsparung in dem Fuenf-Sterne-Hotel Dresden Hilton beschrieben. Die Ergebnisse nach ca. 1 1/2 Jahren Laufzeit dieses Energiesparvorhabens werden dargestellt. (orig.)

Bennewitz, J. [Luwa Service GmbH, Frankfurt am Main (Germany)

1998-11-01

93

Hotel Hilton en New Orleans - EE. UU.  

Directory of Open Access Journals (Sweden)

Full Text Available The New Orleans Hilton, in the banks of the Mississippi, is the first of a number of hotels planned to make this city the major convention centre in the South of the United States. The building is 30 floor high with 1,200 guest rooms. One of the most interesting features of the hotel is the glazed atrium which, in the lower levels of the U-shaped floor plan reaches nine storey’s high. The interior design by Frank Nicholson is outstanding by the combination of styles creating a unique eclecticism in an attempt to provide each space with an attractive, comforting atmosphere.El Hotel Hilton de New Orleans, a orillas del no Mississippi, es el primero de una serie de hoteles previstos, cuya construcción convertirán a esta ciudad en el centro de convenciones más importantes del Sur de los Estados Unidos. El edificio cuenta con treinta plantas de altura, en las que se distribuyen 1.200 habitaciones Una de sus características más interesantes es el atrio acristalado que, en los niveles inferiores de la «U» definida por la construcción, alcanza nueve plantas de altura. Destaca el diseño de los interiores, a cargo del especialista Frank Nicholson, en donde la combinación de estilos da lugar a un eclecticismo singular, que procura dotar a los ambientes de una atmósfera atractiva y acogedora.

Hellmuth, George; Obata, Gyo; Kassabaum, George

1980-01-01

94

Teaterhandlinger : Fra Sofokles til Hotel Pro Forma  

DEFF Research Database (Denmark)

En "håndholdt" kanon som gennemgår en række hovedværker indenfor drama, teater og performance. Tematisk forfølger bogen forholdet mellem viden og blindhed, som det kommer til udtryk i Sofokles "Kong Ødipus", Shakespeares "Hamlet", Ibsens "Gengangere", Tjekhovs "Mågen" eller Hotel Pro Formas "Hvorfor bli'r det nat, mor" med flere. Spørgsmålet er hvorledes denne modstilling kommer til udtryk i værkernes dramaturgi.

Christoffersen, Erik Exe

2007-01-01

95

Solar water heating in the hotel industry  

Energy Technology Data Exchange (ETDEWEB)

There is an increasing number of hotels, pensions, guest-houses and boarding-houses whose owners attempt to lower their energy cost - especially for water heating in summer - by installing solar systems. The article presents some examples of buildings in West Germany.

Urbanek, A.

1981-01-01

96

Farsighted stable sets in hotelling's location games  

Digital Repository Infrastructure Vision for European Research (DRIVER)

We apply farsighted stable set to two versions of Hotelling's location games: one with linear market and another with circular market. It is shown that there always exists a farsighted stable set in both games. In particular, the set of all location profiles that yields equal payoff across all playe...

Shino, Junnosuke

97

A study on energy performance of hotel buildings in Singapore  

Energy Technology Data Exchange (ETDEWEB)

This paper presents a study on energy performance of Singapore's hotel buildings. Energy consumption data and other pertinent information were collected from 29 quality hotels through a national survey. Building features and operational characteristics contributing to the variations in hotel energy performance were discussed. The annual average total energy use intensity (EUI) in these hotels is 427 kWh/m{sup 2}. Electricity and gas are used in all sampled hotels, and some hotels also use diesel to power standby generator or hot water boiler. We also investigated relationships between electricity consumption and number of occupied rooms in individual hotels; the weak correlations found indicate it is necessary to improve energy management when occupancy rate is low. Besides, Pearson correlations between hotel energy use intensity and possible explanatory indicators revealed that three-star hotels differ from high class establishments in energy use. Worker density and years after the last major energy retrofit were also found to be highly correlated to hotel building energy use intensity. Also discussed in this paper is the effect of weather conditions on electricity consumption of the hotels. (author)

Priyadarsini, Rajagopalan [School of Architecture and Building, Deakin University, Geelong (Australia); Xuchao, Wu [Environmentally Sustainable Design Group, Arup Singapore (Singapore); Eang, Lee Siew [Energy Sustainability Unit, Department of Building, National University of Singapore (Singapore)

2009-12-15

98

THE AVATARS OF HOTELS CLASSIFICATION SYSTEMS  

Directory of Open Access Journals (Sweden)

Full Text Available As the needs and expectations of the clients evolved, stimulating the development of the hotel supply, the need for regulation of the activity domain became imperative, by adopting measures for protecting the rights and interests of final consumers or clients. To this end, the classification systems of accommodation structures are conceived and implemented, either compulsory or volunteer, officially statuated at national or regional level, consensually adopted at the level of hotel owners’ organizations or proposed by other entities, consecrated by unofficial recognition from the public. The realized research is an exploratory one, based on the collection of secondary sources.In Romania, from 1991, seven different sets of norms for star classification systems were adopted. Other example is Spain, where each of the 17 governments of the autonomous communities is entitled to adopt its own regulation. Confronted with the heterogeneity of classification systems in Europe, which affects consumers’ rights and interests for information, HOTREC, which is the confederation of hotel owners’ organizations in the European hospitality industry adopted, in 2009, a series of 21 principles regarding the establishment or revision of the national and regional hotel classification systems. In December 2009, in Prague, under the HOTREC patronage, organizations from seven countries (Germany, Austria, Hungary, Switzerland, Czech Republic, Sweden, and the Netherlands) have announced the founding of the Hotelstars Union – a common system of hotel classification, which is already applied. It is expected that the number of the Hotelstars Union will increase. Nevertheless, there are voices against this attempt. What is the way Romania should choose?

Nicolae LUPU; Ana-Maria NICA

2010-01-01

99

How energy efficient are hotels really? An investigation on the energy consumption in the hotel business; Wie energieintensiv sind Hotels wirklich? Studie ueber den Energieverbrauch in der Hotellerie  

Energy Technology Data Exchange (ETDEWEB)

Energy savings and increased energy efficiency gain in importance in the hotel sector. But at which energy consumption is a hotel energy efficient? What are the typical energy consumption figures? Compared to other utilizations of buildings the available data for hotels is low. Against this background, the Department of Building Physics and Building Services of the University of Wuppertal (Wuppertal, Federal Republic of Germany) investigates energy consumption in hotels. These studies are funded by the Federal Ministry of Economy and Technology within the research initiative EnOB (Research for energy-optimized construction).

Bernard, Soara [Wuppertal Univ. (Germany); Voss, Karsten [Wuppertal Univ. (Germany). Fachbereich Architektur

2012-11-01

100

International Tourists’ Environmental Attitude towards Hotels in Accra  

Directory of Open Access Journals (Sweden)

Full Text Available The available literature suggests that there has been a rise in green consumerism not only among general consumers but tourists. This has provided the impetus for the ‘greening’ of hotels as hotel guests have indicated their preference for hotels that ‘take care of the environment’. Ironically, the environmental impacts of hotels especially with regards to the consumption of energy and water are more likely to be exacerbated by their guests. In spite of this, most studies on environmental management in hotels have centred on programmes and initiatives undertaken by management with little focus on the attitudes and behaviour of guests. This study sought to assess international tourists’ environmental attitude towards hotels in Accra and the implications for environmental management by hotels. A sample of 343 international tourists was surveyed at major tourist attraction sites in Accra. The results of the study indicate that a majority of respondents generally held the view that hotels do not destroy the environment but contribute to the global environmental problems. Most of them (83%) were therefore willing to pay more to stay in a hotel with a responsible environmental attitude. There was also a significant positive relationship between some socio-demographic characteristics of tourist such age and sex and their environmental behaviour. The results of this study have implications for environmental education of guests and the marketing of hotels.

Ishmael Mensah; Rebecca Dei Mensah

2013-01-01

 
 
 
 
101

Antidiabetic and cytotoxicity screening of five medicinal plants used by traditional African health practitioners in the Nelson Mandela Metropole, South Africa.  

UK PubMed Central (United Kingdom)

Diabetes mellitus is a growing problem in South Africa and of concern to traditional African health practitioners in the Nelson Mandela Metropole, because they experience a high incidence of diabetic cases in their practices. A collaborative research project with these practitioners focused on the screening of Bulbine frutescens, Ornithogalum longibracteatum, Ruta graveolens, Tarchonanthus camphoratus and Tulbaghia violacea for antidiabetic and cytotoxic potential. In vitro glucose utilisation assays with Chang liver cells and C2C12 muscle cells, and growth inhibition assays with Chang liver cells were conducted. The aqueous extracts of Bulbine frutescens (143.5%), Ornithogalum longibracteatum (131.9%) and Tarchonanthus camphoratus (131.5%) showed significant increased glucose utilisation activity in Chang liver cells. The ethanol extracts of Ruta graveolens (136.9%) and Tulbaghia violacea (140.5%) produced the highest increase in glucose utilisation in C2C12 muscle cells. The ethanol extract of Bulbine frutescens produced the most pronounced growth inhibition (33.3%) on Chang liver cells. These findings highlight the potential for the use of traditional remedies in the future for the management of diabetes and it is recommended that combinations of these plants be tested in future.

van Huyssteen M; Milne PJ; Campbell EE; van de Venter M

2011-01-01

102

Antidiabetic and cytotoxicity screening of five medicinal plants used by traditional African health practitioners in the Nelson Mandela Metropole, South Africa.  

Science.gov (United States)

Diabetes mellitus is a growing problem in South Africa and of concern to traditional African health practitioners in the Nelson Mandela Metropole, because they experience a high incidence of diabetic cases in their practices. A collaborative research project with these practitioners focused on the screening of Bulbine frutescens, Ornithogalum longibracteatum, Ruta graveolens, Tarchonanthus camphoratus and Tulbaghia violacea for antidiabetic and cytotoxic potential. In vitro glucose utilisation assays with Chang liver cells and C2C12 muscle cells, and growth inhibition assays with Chang liver cells were conducted. The aqueous extracts of Bulbine frutescens (143.5%), Ornithogalum longibracteatum (131.9%) and Tarchonanthus camphoratus (131.5%) showed significant increased glucose utilisation activity in Chang liver cells. The ethanol extracts of Ruta graveolens (136.9%) and Tulbaghia violacea (140.5%) produced the highest increase in glucose utilisation in C2C12 muscle cells. The ethanol extract of Bulbine frutescens produced the most pronounced growth inhibition (33.3%) on Chang liver cells. These findings highlight the potential for the use of traditional remedies in the future for the management of diabetes and it is recommended that combinations of these plants be tested in future. PMID:22238496

van Huyssteen, Mea; Milne, Pieter J; Campbell, Eileen E; van de Venter, Maryna

2010-12-30

103

Hotel de la Torre Londres - Gran Bretaña  

Directory of Open Access Journals (Sweden)

Full Text Available It has been built on the banks of the Thames, and owes its name to its nearness to the Tower of London, which also gave its name to the old Tower Bridge, located over the river and a few metres from the building. The rear frontage of the hotel faces the nearby Saint Catherine's Dock, completing an attractive surrounding in one of the paradoxically least developed areas of the city, and which has been taken least advantage of. Total construction occupies an area of 36,560 m2 arranged in 15 storeys, on the ground floor, plus a basement for mechanical installations and car-parks. The programme includes: 704 double rooms; 111 single rooms; 8 suites; 95 rooms for hotel staff; restaurant facilities; bar and cafeteria; three conference rooms; a public gallery for different uses; kitchens, several floors for mechanical installations; underground garage; canteen and rooms for staff, and management offices.Ha sido construido a orillas del Támesis, y debe su nombre a la proximidad de la Torre de Londres, que igualmente nominó al antiguo Tower Bridge, puente sobre el río, situado a escasos metros del edificio. La fachada posterior del hotel se orienta hacia la inmediata Dársena de Santa Catalina, completando un entorno atractivo en una de las zonas paradójicamente peor aprovechadas de la ciudad. La construcción ocupa una edificabilidad total de 36.560 m2 organizados en 15 plantas, sobre rasante, más un sótano dedicado a las instalaciones mecánicas y a aparcamientos. El programa comprende: 704 habitaciones dobles; 111 individuales; 8 suites; 95 habitaciones para el personal del hotel; servicios de restaurante; bar y cafetería; tres salas de conferencias; una galería pública de funcionamiento diverso; cocinas; varias plantas mecánicas de instalaciones; garaje subterráneo; comedor y salas para el personal, y oficinas de administración.

Howard Wood, Renton

1978-01-01

104

Preplanning gives savings in new hotel construction  

Energy Technology Data Exchange (ETDEWEB)

A new trend toward preplanning energy conservation in new hotel design is lowering energy costs for new construction 25 to 50%. The architectural/engineering preplanning options that can accomplish an energy goal and be integrated into the architectural/engineering process include how the building is oriented, how much and what kind of glass it contains, what energy-management systems will be installed, and whether to include cogeneration with waste-heat recovery systems. (DCK)

Watson, F.

1983-11-07

105

Hotelling rule, economic responses, and oil prices  

Energy Technology Data Exchange (ETDEWEB)

The traditional Hotelling model is applied to explain the stability of oil prices in the 1960s and in the second half of the 1970s. Following this analysis a cycling of oil prices is predicted with fluctuations of 0 to 15% per year. The effect of a continuous increase of oil prices on an economy is traced out. The only cure found to be feasible is that of technological progress. 7 references, 1 figure.

Fishelson, G.

1983-07-01

106

Hotel/motel energy use strategies  

Energy Technology Data Exchange (ETDEWEB)

A monitoring program for Hotel/Motel energy use in three areas-space heating, space cooling, and domestic hot water systems is reported on. In space heating, thermostats were poorly maintained, base loads were unacceptably high. Waste in space cooling could be reduced by use of economizer systems such as the strainer cycle, indoor-outdoor control, and flywheel storage. Recirculating loops, which provide instantaneous hot water to rooms, might be turned off during non-peak hours. Incoming city main well temperatures can be used to preheat water. The survey found little concern for energy conservation in the commercial areas of hotels. For example, at 2 a.m. all the lights were on in an empty ballroom. Many kitchen appliances were left running. In kitchens the heat booster in dishwashers is left on when the machine is off. The habit of turning on all appliances when the kitchen opens is wasteful. Several other examples are given. Management of hotels must be shown, then, that they are sitting on top of a prime cost center of potential savings.

Smith, A.M.

1982-06-01

107

Evaluation of lumbar overload in hotel maids.  

UK PubMed Central (United Kingdom)

BACKGROUND: Work-related musculoskeletal disorders are responsible for important amount of declining productivity among workers. Its economic impact is considered important because, in some aspects, such as sickness absence, it can cause increase in costs for employers. This paper aimed at identifying whether the activities that the hotel maids perform during working hours may lead to the development of musculoskeletal disorders. METHODS: Cross-sectional study conducted in a hotel in the city of São Paulo, Brazil. Performed an ergonomic analysis of the job application with a checklist consisting of risk assessment of low back pain. RESULTS: The maids are responsible for the cleaning of hotel rooms, including to lean in order to clean the bathroom. The activity is associated with ergonomic risk for poor posture, manual transport of loads and use of physical force in the upper limbs. This job presents a moderate risk of low back pain according to checklist for assessing the ergonomic situation. CONCLUSIONS: Negative ergonomic aspects are associated with the development or aggravation of musculoskeletal disorders in these workers. We suggest modification in work organisation. Another possibility is decreased the weight of the carts, keeping areas of replacement material on each floor.

Silva JS Jr; Correa LR; Morrone LC

2012-01-01

108

RESEARCH OF EXPECTED AND PERCEIVED SERVICE QUALITY IN HOTEL MANAGEMENT  

Directory of Open Access Journals (Sweden)

Full Text Available The paper examines the concept and measurement of quality of service in the hotel sector. The ratings of guests’ expectations and calculations of SERVQUAL gap (discrepancies between expectations and perceptions), has been the most reliable method in estimating the precise diagnosis of quality deficiency. The findings of questionnaire research aimed at measuring the service quality in spa hotels are presented in this paper. The research was conducted in hotels of the third category (three-star hotels) which are located in the most visited spa centers in Serbia: Vrnja?ka banja, Niška banja, Soko banja and Mataruška banja, during the months of September - November 2009. Service quality was measured with a model based on SERVQUAL model. The results may be important for providers of hotel services and contribute to the advancement of business through the adjustment of the product needs of hotel guests.

Ivana BLEŠI?; Andjelija IVKOV-DŽIGURSKI; Uglješa STANKOV; Igor STAMENKOVI?; Milan Bradi?

2011-01-01

109

Indoor air problems among employees at a hotel in Copenhagen  

DEFF Research Database (Denmark)

The aim of the study was to investigate indoor air related complaints and symptoms among the employees at a hotel in Copenhagen. A technical inspection of the office environment was performed and showed only minor problems with mould spore counts within normal range. Moreover a questionnaire covering complaints and symptoms was filled out (response rate 93%). An exceptional pattern was found with the bulk of indoor air related complaints among smokers and showed significantly more symptoms of itchy, irritated nose, irritation in the throat, and wheezing in smokers compared to non-smokers. When reporting these unexpected findings a hotel employee drew our attention to the hotel’s smoking room, a shelter in the basement of the hotel building without ventilation. However, a lot of the hotel staff smoked down there so an ozone generator was installed in order to clean the air. After this meeting the smokers were asked to smoke outside and the problems disappeared.

Holst, Gitte Juel; Harboe, Henrik

110

COST ACCOUNTING IN GREEK HOTEL ENTERPRISES: AN EMPIRICAL APPROACH  

Directory of Open Access Journals (Sweden)

Full Text Available The purpose of this paper is to provide insights of the Greek Hotel Industry practices in the field of Cost Accounting. To this end, a survey was conducted with 85 firms of the Greek hotel sector with the use of questionnaires. Results show that hotel enterprises have a high fixed cost structure and also face a high proportion of indirect costs. The gathered data led us to the conclusion that the majority of the hotels use traditional cost accounting systems. Nevertheless, the adoption rate of an activity based costing (ABC) system is considered rather satisfactory considering the rates that come from surveys conducted in hotel enterprises in other countries. According to the statistical analysis, the factors that mostly affect the managerial decision of hotels in favour of an ABC system include their cost structure and the cost calculation per customers' categories.

Odysseas Pavlatos; Ioannis Paggios

2007-01-01

111

ANÁLISIS DE LOS HOTELES DE ALTA CATEGORÍA DE CROACIA DESDE EL ENFOQUE HOTEL-HUÉSPED  

Directory of Open Access Journals (Sweden)

Full Text Available Croacia viene experimentando un auge turístico notable en los últimos diez años. Es crucial para su futuro desarrollo saber gestionar el sector hotelero de acuerdo con las nuevas exigencias del mercado. Este trabajo pretende analizar los hoteles de alta categoría de Croacia desde un doble enfoque hotel-huésped, centrándose en una nueva estrategia de marketing denominada Comunicación Integrada de Marketing (CIM), los avances en las Tecnologías de Información y Comunicación (TIC) y la lealtad. Los resultados demuestran el elevado grado de implantación de las TIC y de la CIM y el grado moderado de los programas de lealtad en los hoteles analizados. Además, confirman la influencia de las TIC en la implementación de la CIM y el efecto positivo de la CIM sobre la lealtad.

Šeri?, Maja; Gil Saura, Irene

2011-01-01

112

Service Is Power: Exploring Service Quality in Hotel’s Business, Yunnan, China  

Directory of Open Access Journals (Sweden)

Full Text Available This study seeks to evaluate the service quality of hotels in the Yunnan province of China and to explore the effects of changes in service quality on customer satisfaction, customer loyalty, and brand image. This study uses both quantitative and qualitative methodologies. A total of 412 questionnaires were returned by study participants and Structural Equation Modelling techniques were used to analyze the data received. Qualitative data collection primarily consisted of in-depth, face-to-face interviews. This study yielded the following results: First, service quality has a positive effect on customer satisfaction, customer loyalty and brand image. Second, customer satisfaction has positive effects on customer loyalty and brand image. Third, customer loyalty has a positive effect on brand image. Finally, by researching the service quality in Yunnan’s hotels, this study has provided a reference for hotel service quality management in Yunnan province.

Xiangyu Li; Jarinto Krit

2012-01-01

113

Variable sampling rate hotelling's T² control chart with runs rules  

Scientific Electronic Library Online (English)

Full Text Available Abstract in english This study investigates the properties of the variable sampling rate Hotelling's T² chart with runs rules. The average time to signal checking of the control chart is derived using a Markov chain approach. Numerical comparisons show that the variable sampling rate Hotelling's T² chart with runs rules performs better than the variable sampling rate Hotelling's T² chart without runs rules for small and moderate process mean shifts.

Lee, Ming Ha

2012-01-01

114

Strategic Human Resources Management (SHRM) in Jordanian Hotels  

Directory of Open Access Journals (Sweden)

Full Text Available This paper examines the adoption of strategic HRM in Jordanian hotels and explores the relationshipsbetween certain organizational characteristics - size, ownership, classification - and the adoption of SHRM inthese hotels.A self-administered questionnaire was used to capture data from HR/personnel managers in hotels operatingwithin the two most important tourist areas of Jordan (Petra and Aqaba).The main findings of this study are: HRM in Jordanian hotels is characterized to some extent by some of thecomponents of the SHRM approach except for: line management partnerships; corporate culture relationshipsand cost effectiveness evaluation. The findings demonstrate a strong statistical association between SHRMadoption and organizational size.

Ikhlas I. Altarawneh; Jehad S. Aldehayyat

2011-01-01

115

76 FR 69753 - Agency Information Collection Activities: Proposed Collection; Comment Request, Federal Hotel and...  

Science.gov (United States)

...Collection; Comment Request, Federal Hotel and Motel Fire Safety Declaration Form...detectors and sprinkler systems within hotels and motels. DATES: Comments must be...FEMA to establish and maintain a list of hotels, motels, and similar places of...

2011-11-09

116

On Transportation Cost and Product Differentiation in Hotelling’s Model  

Directory of Open Access Journals (Sweden)

Full Text Available We model transportation cost in Hotelling’s model as a general exponential function and analyze firms’ location choice. As a first step, we take prices as exogenous and focus on the positioning strategy of the firm whose product generates a lower net-of-price utility. We find the firm locates further away from its competitor when the transportation cost (if convex) becomes more convex and when it (if concave) becomes more concave. Minimum differentiation is obtained when the transportation cost is linear in travel distance.

Youping Li

2012-01-01

117

Renewal example. 5. ANA Hotel Tokyo; System henko jirei. 5. Tokyo Zennikku hotel  

Energy Technology Data Exchange (ETDEWEB)

The need of hotel guests for the indoor environment including comfortableness and convenience is getting highter year by year. The drder to respond to such need, the claims of guests against the guest rooms were analyzed and the existing air conditioning system was reviewed at the ANA (All Nippon Airlines) Hotel. The conventionsl chilled/hot water 2-piping fan coil unit system has been replaced with small size air conditioning units combined with fan coil units and chilled water beat pumps in series have been developed to constitute a new system for the renovation of the guest rooms. (author)

Inagawa, Y. [Takasago Co. Ltd., Tokyo (Japan)

1999-05-05

118

Hotell "Telegraaf" Tallinnas Vene tänaval = Hotel Telegraaf on Vene Street, Tallinn / Mihkel Karu  

Index Scriptorium Estoniae

Endise Kommertspanga (ehitatud 1874. a. arhitekt P. Schreiberi projekti järgi N. Thamme juhtimisel) ja hilisema Tallinna Telegraafi hoonesse Vene t. 9 rajatud hotell. Arhitekt: Martin Aunin. Projekteerija: EA Reng AS. Konstruktor: Riho Märtson. Sisekujundajad: Külli Salum, Riina Harik. Projekt: 2004, valmis: 2007. I ja III korruse plaan, 2 värv. välisvaadet, 4 sisevaadet

Karu, Mihkel, 1983-

2007-01-01

119

Prevalence of the dog nematode Spirocerca lupi in populations of its intermediate dung beetle host in the Tshwane (Pretoria) Metropole, South Africa.  

UK PubMed Central (United Kingdom)

Spirocerca lupi (Spirurida: Spirocercidae) is a cosmopolitan parasite, principally of domestic dogs and dung beetles are its main intermediate hosts. In South Africa there has recently been growing concern over the upsurge of reported cases of clinical spirocercosis in dogs, while little is known or understood about the dynamics of the host-parasite associations between dung beetles and this nematode. We determined and compared the prevalence of infection in dung beetles between rural, urban and peri-urban areas of Tshwane (Pretoria) Metropole. Dung beetles were sampled during April and October 2006, at various localities in each of these areas. Localities were selected on the basis of being focal areas of high infection with S. lupi in dogs. Pig, dog and cow dung-baited pitfall traps were used for sampling the beetles. Trap contents were collected 48 h after the traps had been set and only dung beetles were collected from the traps. In total, 453 specimens belonging to 18 species were collected from 63 pitfall traps in all three areas. The numbers of species that were collected varied among the three areas. Dung beetles, irrespective of species (18) and numbers (447), predominantly preferred pig dung. The prevalence of dung beetles infected with the larvae of S. lupivaried considerably in the three areas. In the urban area 13.5% of the dung beetles dissected were infected, while the prevalence of S. lupi in dung beetles in the rural area was 2.3%. All the dung beetles that were infected with this nematode showed a preference for omnivore (pig and dog) dung.

Du Toit CA; Scholtz CH; Hyman WB

2008-12-01

120

Prevalence of the dog nematode Spirocerca lupi in populations of its intermediate dung beetle host in the Tshwane (Pretoria) Metropole, South Africa.  

Science.gov (United States)

Spirocerca lupi (Spirurida: Spirocercidae) is a cosmopolitan parasite, principally of domestic dogs and dung beetles are its main intermediate hosts. In South Africa there has recently been growing concern over the upsurge of reported cases of clinical spirocercosis in dogs, while little is known or understood about the dynamics of the host-parasite associations between dung beetles and this nematode. We determined and compared the prevalence of infection in dung beetles between rural, urban and peri-urban areas of Tshwane (Pretoria) Metropole. Dung beetles were sampled during April and October 2006, at various localities in each of these areas. Localities were selected on the basis of being focal areas of high infection with S. lupi in dogs. Pig, dog and cow dung-baited pitfall traps were used for sampling the beetles. Trap contents were collected 48 h after the traps had been set and only dung beetles were collected from the traps. In total, 453 specimens belonging to 18 species were collected from 63 pitfall traps in all three areas. The numbers of species that were collected varied among the three areas. Dung beetles, irrespective of species (18) and numbers (447), predominantly preferred pig dung. The prevalence of dung beetles infected with the larvae of S. lupivaried considerably in the three areas. In the urban area 13.5% of the dung beetles dissected were infected, while the prevalence of S. lupi in dung beetles in the rural area was 2.3%. All the dung beetles that were infected with this nematode showed a preference for omnivore (pig and dog) dung. PMID:19294987

Du Toit, C A; Scholtz, C H; Hyman, W B

2008-12-01

 
 
 
 
121

Prevalence of the dog nematode Spirocerca lupi in populations of its intermediate dung beetle host in the Tshwane (Pretoria) Metropole, South Africa  

Directory of Open Access Journals (Sweden)

Full Text Available Spirocerca lupi (Spirurida: Spirocercidae) is a cosmopolitan parasite, principally of domestic dogs and dung beetles are its main intermediate hosts. In South Africa there has recently been growing concern over the upsurge of reported cases of clinical spirocercosis in dogs, while little is known or understood about the dynamics of the host-parasite associations between dung beetles and this nematode. We determined and compared the prevalence of infection in dung beetles between rural, urban and periurban areas of Tshwane (Pretoria) Metropole. Dung beetles were sampled during April and October 2006, at various localities in each of these areas. Localities were selected on the basis of being focal areas of high infection with S. lupi in dogs. Pig, dog and cow dung-baited pitfall traps were used for sampling the beetles. Trap contents were collected 48 h after the traps had been set and only dung beetles were collected from the traps. In total, 453 specimens belonging to 18 species were collected from 63 pitfall traps in all three areas. The numbers of species that were collected varied among the three areas. Dung beetles, irrespective of species (18) and numbers (447), predominantly preferred pig dung. The prevalence of dung beetles infected with the larvae of S. lupi varied considerably in the three areas. In the urban area 13.5 % of the dung beetles dissected were infected, while the prevalence of S. lupi in dung beetles in the rural area was 2.3 %. All the dung beetles that were infected with this nematode showed a preference for omnivore (pig and dog) dung.

C.A. Du Toit; C.H. Scholtz; W.B. Hyman

2010-01-01

122

Hotel de congresos en Augsburgo Alemania Federal  

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Full Text Available It comprises 3 basements and 35 upper storeys, of which 17 are designed for the hotel and a further 15 for apartments, both functions being separated by a technical floor. In the top two levels, a restaurant has been set up, from where a splendid panoramic view of the AIps is given. Prefabrication predominates in the construction, and only the central nucleus of vertical Communications and perimetral supports were made with concrete mixed on site. Thanks to this system, this 118 m high building was completed in only nine months. The execution of the prefabricated components, such as the parts making up the pugging and the semicircular cantilevers of the terraces, took place in a provisional factory set up ¡n the work area, and which was equipped with a steam plant to achieve the quick setting of the precast parts. On the outside, the new hotel offers the town a lively touch, due in part to the original arrangement of the terraces which jut out like a honeycomb, from the circular block of the building.Consta de 3 sótanos y 35 plantas superiores, de las cuales 17 están destinadas al hotel y otras 15 a apartamentos, separándose ambas funciones por una planta técnica. En los dos últimos niveles se ha instalado un restaurante, desde el que se ofrece una espléndida panorámica sobre los Alpes. En la construcción predomina la prefabricación y solamente el núcleo central de comunicaciones verticales y los apoyos perimetrales se realizaron con hormigón preparado a pie de obra. Gracias a dicho sistema se pudo terminar este edificio de 118 m de altura en tan sólo nueve meses. La ejecución de los elementos prefabricados, tales como las piezas que constituyen los forjados y los voladizos semicirculares de las terrazas, se llevó a cabo en una fábrica provisional montada en la zona de la obra, y a la que se equipó con una instalación de vapor para conseguir el rápido fraguado de las piezas prefabricadas. Exteriormente, el nuevo hotel confiere un animado carácter al perfil de la ciudad, debido en parte a la original disposición de las terrazas que sobresalen, en forma de alvéolos, del bloque circular del edificio.

Schmidt, W.

1977-01-01

123

Breakfast in a hotel dining room  

Directory of Open Access Journals (Sweden)

Full Text Available My father and I were the only ones there on a winter Saturday.Yet a full staff of penguins was on duty, webbed shoes muffled on thick but aging carpet, their lined faces and beaks a bit mottled.They brought us the morning newspaper, toast, coffee, orange juice, grapefruit (a beauty) nestled on ice in a pewter tureen, an old-fashioned presentation,with a hint of decay.The hotel was closed shortly thereafter, for a decade, then remodeled,reopened with new crystal, dinnerware with postmodern chi...

Mary Kennan Herbert

2009-01-01

124

Impacts of Globalisation on Hotel Companies’ Internal Operation Environment  

Digital Repository Infrastructure Vision for European Research (DRIVER)


In the 21st century, with the increasing levels of globalisation in hotel industry, hotel companies will need to learn different management approaches to survive and develop in environmental circumstances with high levels of uncertainty as well as understand the implication of future imp...

Zhen-Jia ZHANG

125

Eco Awareness among Hotels in Terengganu: Cases of Redang Island  

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Full Text Available This study looks into the environmental management practices among hotels operating in Terengganu specifically in Redang Island. Hospitality industry nowadays has gained significant momentum in going green. Hotels and resorts around the world are going green and becoming more environmentally friendly because customers are seeking it and even requiring it. An investigation of the interest, understanding and perceived opportunities and barriers to the adoption of such practices was carried out through in-depth interviews with management staff of the hotels, with a census of 14 hotels. From this study, authors believed that hotels should be more proactive in their response concerning environmental performance. This research implies that eco awareness hotels can attract eco-concerned consumers and boost overall customer loyalty. It can also be seen as enhancing perceptions of hotels and their brands. In terms of practical implications, hotels by their very nature of transient guests, groups, excess consumption and housekeeping demands are inherently an impact on the environment. It is believed that green meetings can save money by conserving resources, create and enhance competitive advantage and reputation and present opportunities for marketing and public relations.

Jazira Anuar; Faliza Mahamed Ali; Mushaireen Musa; Khazainah Khalid; Sairah Saien

2012-01-01

126

Improving the distribution of Bulgarian seaside holiday hotels  

Digital Repository Infrastructure Vision for European Research (DRIVER)

This report aims at viewing and analysing the trends and changes in the channels for distribution of tourist products. The specific features of modern hotel management together with the tasks in the process of distribution of hotel products have been presented. Applying the systematic approach a mod...

Marinov, Stoyan; Kazandzhieva, Velina

127

A Framework of Halal Certification Practices for Hotel Industry  

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Full Text Available Over the past several years, the Muslim population is growing at the faster rate than the non-Muslim population. The increasing population has resulted in demand for the Halal hotels to grow solidly and quickly. Most of the hotels need to take a holistic approach in obtaining the Halal certification for their service operations practices. In addition, research towards Halal certification practices in hotel industry has rarely been studied. Information search for practicing Halal in the hotel industry is somewhat challenging because most of hotels are reluctant to share in depth information on how they perform Halal practices in the organization. Hence, this research aims to develop a model of Halal certification practices. This research also aims to examine how Halal certification practices affect hotel performance. The Halal certification practices were measured by 12 items. The 12 items of Halal certification practices identified included - (1) Halal Documentation, (2) Management Responsibility, (3) Raw Material, (4) Location, (5) Exterior Area, (6) Premise, (7) Facility, (8) Tools and Equipment, (9) Staff Characteristic, (10) Staff Policy, (11) Pest Control, and (12) Waste Management. 60 questionnaires were distributed to staff of EDC-UUM. 54 responses were returned, which representing 90% response rate. The data was analyzed using factor analysis, reliability analysis, descriptive statistic, and regression analysis. The findings depicted that facilities and staff policy to have significant effects on hotel performance. The other 10 practices were found to have no effect on the hotel performance.

Mohd Rizal Razalli; Rushami Zein Yusoff; Maizatul Wahidar Mohd Roslan

2013-01-01

128

Hotels in China: A Comparison of Indigenous and Subsidiaries Strategies  

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Full Text Available Abstract   Due to the rapid economic growth in China, tourism and particularly the hotel business has expanded tremendously. The purpose of this research was to compare the strategy and performance of foreign and Chinese owned hotels in China. The findings show that foreign hotels have used selective entry, growth, and management strategies to compete effectively. For instance, incremental growth has been achieved through targeted mergers and acquisitions. Also, foreign run hotels are more profitable than domestic ones. The Chinese enterprises have been playing ‘catch-up’, but have begun to adopt standard international hospitality practices combined with selective cultural adjustments to achieve growth. One area where they have an advantage is their willingness and ability to locate all over China.   Keywords: Hotels, China, Strategy, Mergers, Tourism, Performance

Sam Okoroafo

2009-01-01

129

Hotel room suicide: Las Vegas and Clark County.  

Science.gov (United States)

Our objective is to study the link between hotel registration and suicide. Clark County, which contains Las Vegas, drew our interest because of its extremely large number of hotel rooms. Case files of suicide from the Clark County Coroner were reviewed for years 2003-2005. The suicide rate of local residents registering in local hotels was 271/100,000. This is greater than the suicide rate in the general population of Clark County, 16.6/100,000, P<0.0001, Poisson distribution. Hotel guests from outside Clark County had a reduced rate of suicide, 4.6/100,000, P<0.0001. Residents of Clark County registering in local hotels have an increased suicide risk that is statistically significant. Possible explanations for the results are provided. PMID:17934685

Gemar, Kjersti; Zarkowski, Paul; Avery, David

2007-10-12

130

LOGISTIC ORGANIZATION OFTHE HOTEL BUSINESS: THEORETICAL AND METHODOLOGICAL ASPECT  

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Full Text Available The urgency of discussed in the article problematic aspects in logistic organization of functioning of the hotel business is conditioned by the increase of the reasons and factors that stimulate the need to expand the practice of logistic management of services in the scope of hotel sector which is characterized by the high level of concentration of services flow which differ from each other due to differentiation of demand in this market. The article contains a conceptual synthesis of theoretical and methodological specifics of synthesis of efficient practices in logistic organization of the hotel business, the author's vision which is based on accounting the empirical difficulties in operational convergence of individual units of hotel enterprise and their functional integration into the chain of hotel services.

Zakharova Rimma Mkrtichevna

2012-01-01

131

STRATEGIC EMPLOYEE TRAINING AND DEVELOPMENT IN CHINESE LUXURY HOTELS  

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Full Text Available Training and development is increasingly important to the international hotel industry, especially in China. This paper examines some Chinese four- and five-star hotels’ training and development (T&D) practices from a Western human resource development (HRD) perspective and compares the results between the Chinese state ownership and Sino-foreign joint ventures using multiple case studies. Results seem to show that the western way of training and development may not necessarily lead to superior training effects in the Chinese context than those used by state-owned hotels. It suggests that a better T&D model for Chinese hotels may emerge by learning the lessons from both kinds of hotels’ good practices.

Yu Wang

2006-01-01

132

Hotel renovation opportunities for heat pump applications  

Energy Technology Data Exchange (ETDEWEB)

A case study for the replacement of hotel incremental units with heat pump systems is presented. The emphasis is on energy service companies and how they can help hotels to offset renewal costs by using energy savings to finance capital equipment renewal. A life cycle analysis of replacement alternatives is a part of this process. In this instance life cycle analysis was done with extensive computer simulation (MicroAxcess 10.2e) for a variety of alternative systems. The analysis included initial equipment and construction costs, service life and operating/maintenance costs. Water-source heat pumps emerged as the most appropriate system in terms of life cycle costs. Others considered included new electric incremental units, retrofit hydronic kits for electric incremental units, air-source heat pumps with electric back-up, water-source heat pumps with gas boiler/evaporative cooler, pipe change-over system with fan coil units, shoulder season electric back-up, winter gas boiler and summer electric chiller. 5 refs.,3 tabs., 3 figs.

Simpson, J. W. [EIL/TESCOR, North York, ON (Canada)

1997-11-01

133

Explorer hotels are to be discovered. Explorer Hoel, Fischen near Oberstdorf; Explorer Hotels gilt es zu entdecken. Explorer Hotel, Fischen bei Oberstdorf  

Energy Technology Data Exchange (ETDEWEB)

A zero-emission-house in Allgaeu (Federal Republic of Germany) sets new technical standards in the hotel sector. The investors already have experiences of several years in this branch. If the new hotel concept has been proven satisfactorily, further houses are to be developed according to the same model in Germany, Austria and Switzerland. The draft is duplicable, the cubage is regardless of location.

Meining, Melanie

2011-07-01

134

Managing the Hotels Service Products and E-Services. Case Study: Researching Tourists’ Satisfaction Regarding the Hotels Services in Romania  

Directory of Open Access Journals (Sweden)

Full Text Available The objective of a hospitality business is to provide guests with a place where they feel welcome and appreciated, and where they can relax and have an enjoyable experience. Service is what an establishment does to and for its guests to achieve this objective. Service is not about smiling and servility. It is a strategy that considers the customer while serving the interests of the hotel. Service excellence gives an organization a competitive edge. Outstanding service makes a lot of money for a hospitality industry because the business of a hotel is people.The paper tries to define the hotel service as a product that requires objectives, strategies, and measurable management criteria. A quantitative marketing research about tourists’ satisfaction regarding the hotels services in Romania accompanies the paper and highlights the importance of the hotels service products and e-services in the globalization age.

Laura Cristina MANIU; Andreea MARIN-PANTELESCU

2012-01-01

135

Example of garbage recycling. Pt. 2. Waste recycling at hotel; Namagomi recycle jirei. 2. Hotel deno namagomi recycle  

Energy Technology Data Exchange (ETDEWEB)

Recycling of resources is part of social responsibility of any business enterprise. With this thought in mind, since 1992 Hotel had wrestled with the task of recycling its kitchen refuse and restaurant leftovers until 1997, when the hotel succeeded in making manure from hotel refuse very much ahead of other hotels. In 1998 vegetables which were raised with such organic manure were successfully served at hotel restaurants, completing a full cycle of recources recycling. The effort continues to expand the base of recycling to other waste areas one from another. The text will snow how the motivation initiated by the top management was shared by all the staff, how the importance of assorting refuse into recyclable and non-recyclable groups came to be realized, how the processing machine for fermentation was adopted, and how the organic manure thus produced was put to an effective use. (author)

Okada, T. [Palace Hotel, Tokyo (Japan)

2000-08-05

136

Changing Occupational Profiles in the Hotel Industry: Case Studies in France, Italy and Spain. Synthesis Report.  

Science.gov (United States)

Changing occupational profiles in the hotel industry in France, Italy, and Spain were examined in case studies that included interviews with hotel managers, human resource managers, and individuals employed in hotel occupations identified as new or entailing new skills. The study focused on the following topics: (1) changes in the hotel industry…

Gatti, Mario; Grazia Mereu, Maria; Tagliaferro, Claudio

137

Smart Agent Learning based Hotel Search System- Android Environment  

Directory of Open Access Journals (Sweden)

Full Text Available The process of finding the finest hotel in central location is time consuming, information overload and overwhelming and in some cases poses a security risk to the client. Over time with competition in the market among travel agents and hotels, the process of hotel search and booking has improved with the advances in technology. Various web sites allow a user to select a destination from a pull-down list along with several categories to suit one’s preference.. Some of the more advanced web sites allow for a search of the destination via a map for example hotelguidge.com and jamaica.hotels.hu. Recently good amount of work been carried in the use of Intelligent agents towards hotel search on J2ME based mobile handset which still has some weakness. The proposed system so developed uses smart software agents that overcomes the weakness in the previous system by collaborating among themselves and search Google map based on criteria selected by the user and return results to the client that is precise and best suit the user requirements. In addition, the agent possesses learning capability of searching the hotels too which is based on past search experience. The booking of hotel involving cryptography has not been incorporated in this research paper and been published elsewhere. This will be facilitated on Android 2.2-enabled mobile phone using JADE-LEAP Agent development kit.

Wayne Lawrence; Suresh Sankaranarayanan

2012-01-01

138

District heating system cools new hotel; Fernwaerme aus KVA kuehlt neues Ibis-Hotel  

Energy Technology Data Exchange (ETDEWEB)

This article takes a look at how an absorption cooling system provides cooling for a new hotel in Basel, Switzerland. The driving energy for the absorption cooling system is provided by the local district heating system. Cheap, summertime heat is provided by the local utility IWB from the city's waste incineration plant to drive the system. Details are presented on the installation and figures are given on cooling power and energy prices. The energy-relevant construction details of the new hotel are examined and the air-conditioning installations are described. The special planning competence involved is commented on. The control of the absorption refrigeration system is looked at in detail and the particular finesse involved in its operation is commented on. The quiet, roof-mounted cooling units are also described and a schematic diagram of the installation is presented.

Schmid, W.

2009-07-01

139

Hotelling rents in Hotelling space: Product differentiation in exhaustible resource markets  

Energy Technology Data Exchange (ETDEWEB)

Using a Hotelling spatial model, this paper examines the interrelationship between resource rents in related exhaustible resource markets. In a product space context, we show that even if two exhaustible resources are not currently in the same market (e.g., coal and oil), differential scarcity will link their current scarcity rents. This applies analogously in geographic markets. Another result is that monopoly accelerates depletion of substitutes and may not affect time to depletion of the monopolized resource. 28 refs., 4 figs.

Kolstad, C.D. (Univ. of California, Santa Barbara, CA (United States))

1994-03-01

140

Turnover Determinants of New Employees in International Hotels  

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Full Text Available The high turnover rates of new employees in the first career year usually forces hotel human resource managers to face difficult dilemmas. This work presents a modified Delphi method and an analytic hierarchy process (AHP) method to objectively select international hotels based on the results of interviews with experts in the field. Analysis results indi-cate that the experts select the international hotels with the potential highest turnover risk based on the following rank: internal contentment, external contentment, and organization proffer. Moreover, sensitivity analysis surveys weight of the degree of influence with an alternative hierarchy.

Huang-Wei Su; Li-Tze Lee; Chiang Ku Fan

2011-01-01

 
 
 
 
141

Hotel-motel fires: past and present  

Energy Technology Data Exchange (ETDEWEB)

The Winecoff Hotel Fire in 1946 triggered a great deal of activities directed toward improving methods of survival should a guest be involved in fire. In the 36 years since that event a great deal has transpired. Building integrity, construction, maintenance, firefighting appliances, occupant self protection systems, emergency communications and controls have drastically improved. However, fires continue to plague the unwary traveler thus this commentary reviews how a guest can probably survive with advanced planning on his or her part. While self preservation is the first priority, one should be actively engaged in learning what is going on in the community so that they can assist the community in providing fire safe structures at their places of business and at the other facilities where guests to their communities can conduct business and relax.

Blackmon, J.T. Jr.

1982-04-23

142

GHL Comfort Hotel Los Héroes. Historia Empresarial  

Directory of Open Access Journals (Sweden)

Full Text Available En un contexto administrativo, la historia empresarial marca la presencia de un lenguaje en donde se procede a describir, explicar y evaluar la toma de decisiones en el ambiente empresarial. Esta toma de decisiones se convierte entonces en una política, que tomará como base el entorno en el cual se desenvuelve. Es así que resulta imprescindible el comportamiento a nivel interno y externo de la organización, de esta manera se evalúa qué papel juega el control administrativo en la producción, el bienestar y desarrollo no sólo de la empresa, sino además de su personal. En este artículo estableceremos la importancia del análisis y descripción de los procesos claves de éxito que se realizan puntualmente en GHL comfort hotel los héroes, organización que se ha mantenido en el mercado y en su corta vida ha logrando no sólo un posicionamiento, sino además ser una empresa estable e innovadora.

Natalia Álvarez; Tatiana Lozano

2008-01-01

143

A heavenly hotel. Pt. 2. Take-off at Hotel Kempinski, Munich airport; Ganz nah am Himmel. T. 2. Take-off im Hotel Kempinski, Airport Muenchen  

Energy Technology Data Exchange (ETDEWEB)

Two years after completion of the new Munich Franz-Josef-Strauss Airport building Europe`s modernest airport hotel opened its gates of heaven on April 1, 1994 after only 18 months of construction. The 343-rooms/46-suites Kempinski-style near-terminal grand hotel on the premises of Munich airport adds another international meeting point attraction to this international, cosmopolitan airport in the south of Germany. In a most remarkable way Helmut Jahn, the Chicago architect who built the famous 256 m Frankfurt Messeturm succeeded in integrating his light-flooded steel-glass-concrete work of art harmoniously into the overall airport structure and in emphasizing trend-setting hotel features. While part one of SHT 9/95 described the general design of the hotel, part 2 gives details about the water supply and waste water disposal systems. (orig.) [Deutsch] Zwei Jahre nach Fertigstellung des neuen Flughafens Muenchen Franz-Josef-Strauss hat mit nur 18 Monaten Bauzeit am 01.04.1994 Europas modernstes Airport-Hotel seine himmlischen Pforten geoeffnet. Mit der Eroeffnung des 343-Zimmer- und 46-Suitegrandhotels made Kempinski auf dem Muenchner Flughafengelaende, unmittelbar neben dem Terminal, ist das Drehkreuz des Suedens um eine internationale Treffpunktattraktion reicher. Dem vom 256 m hohen Frankfurter Messeturm her bekannten Architekten Helmut Jahn aus Chicago ist es in bemerkenswerter Weise gelungen, sein lichtdurchflutetes Designer-Kunstwerk aus Stahl, Beton und Glas sowohl harmonisch in die bauliche Gesamtkonzeption des Flughafens zu integrieren, als auch zukunftweisende Akzente im Bereich des Airport-Hotels zu setzen. Der erste Teil in SHT 9/94 beschrieb die allgemeine Ausstattung des Hotels, Teil 2 geht detailliert auf die Wasserver- und -entsorgung ein. (orig.)

Saunus, C. [Heinemann (A.) KG GmbH und Co., Itzehoe (Germany)

1994-10-01

144

Health Hazard Evaluation Report, HETA-1999-0014-3094, Springdale Best Western Hotel, Cincinnati, Ohio, November 2009. Evaluation of Mold Contamination in a Hotel Before and After Remediation.  

Science.gov (United States)

On October 22, 1998, NIOSH received a request from the Springdale, Ohio, Health Department for technical assistance in evaluating worker exposures to mold at the Springdale Best Western Hotel. Since May 1998, guests and hotel employees had complained to h...

C. Achutan D. Trout K. Martinez K. Wallingford M. Singal

2009-01-01

145

EVALUATION OF HOTEL SERVICE-PERFORMANCE PROCESS IN BULGARIA  

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Full Text Available The paper analyses the hotel service-performance process in Bulgarian hotels, which is based on the results of the research about tourists’ opinion on basic moments in service process. One of the most important characteristics of hotel industry is the leading role of the human factor in service-performance process. It cannot be accomplished without the participation of the customer and without the participation of the staff.This makes the evaluation of service process strongly subjective. Because of this, customer needs satisfaction is a big challenge for the hotel management. Under the present conditions of an increased competition, satisfying customers means offering service-performance process, which not only meets, but also exceeds guests’expectations. This can be achieved by a preliminary study of their requirements and expectations.

Georgina Lukanova

2010-01-01

146

Marketing Strategic Alliances: The Hotel Sector in Jordan  

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Full Text Available This study tries to explore why hotels are forming marketing strategic alliances; and identifies factors that mayimpact the success of strategic alliances in the hotel sector in Jordan. The empirical work involved thedevelopment of questionnaires which were used for data collection. The study sample consisted of 110 managersfrom 75 hotels located in three cities: namely Amman, Aqaba and Petra. The main results of the study showempirical evidence are consistent with the notion that the gains from alliances are not shared equally by all thepartners. The result also give another strong indication the strategic alliance is playing a crucial role in the hotelsector. Additionally, the findings revealed the most important factor in motivating the adoption of marketingstrategic alliances is knowledge sharing and cooperative learning followed by improving performance. Meanwhile,the lack of trust has been found as the first main barrier to marketing strategic alliances' success. Results alsoindicate that hotel managers have a positive attitude towards marketing strategic alliances.

Sulieman Ahmad AL Khattab

2012-01-01

147

Spinning Reserve From Hotel Load Response: Initial Progress.  

Science.gov (United States)

This project was motivated by the fundamental match between hotel space conditioning load response capability and power system contingency response needs. As power system costs rise and capacity is strained demand response can provide a significant system...

B. Kirby J. D. Kueck

2008-01-01

148

Solar plant for the service water supply of a hotel  

Energy Technology Data Exchange (ETDEWEB)

After the installation of a solar plant in a hotel hot water is now prepared by the help of solar energy especially during the summer months. The collector plant, control technology and the costs of the plant are reported.

1982-09-01

149

A Study on Factors Affecting Turnover Intention of Hotel Empolyees  

Directory of Open Access Journals (Sweden)

Full Text Available his study used linear structural modeling to explore the factors affecting the turnover intention of hotel employees in Taiwan. A total of 400 questionnaires were distributed to hotel employees. Among these, 350 were valid samples, a valid return rate of 87.50%. The empirical results showed that (1) more harmonious coworker relationships between hotel employees and a higher level of satisfaction regarding their work environment have a significantly positive effect on job satisfaction; (2) a higher level of organizational commitment among hotel employees has a significantly negative effect on turnover intention; (3) the direct effect of employee job satisfaction and salary level on turnover intention has not reached a significant level. Nevertheless, the two factors have indirect negative effects on turnover intention.

Chun-Chang Lee; Sheng-Hsiung Huang; Chen- Yi Zhao

2012-01-01

150

Spinning Reserve from Hotel Air Conditioning Load - SHORT VERSION  

Energy Technology Data Exchange (ETDEWEB)

Even though preliminary tests were not conducted during times of highest system or hotel loading during the summer, they showed that hotel load can be curtailed by 22 to 37 percent depending on the outdoor temperature and time of day. Full response occurred in 12 to 60 seconds from when the system operator's command to shed load was issued and the load drop was very rapid.

Kueck, John D [ORNL; Kirby, Brendan J [ORNL

2008-01-01

151

Research on the Hotel Image Based on the Detail Service  

Science.gov (United States)

Detail service management, initially developed as marketing programs to enhance customer loyalty, has now become an important part of customer relation strategy. This paper analyzes the critical factors of detail service and its influence on the hotel image. We establish the theoretical model of influencing factors on hotel image and propose corresponding hypotheses. We use applying statistical method to test and verify the above-mentioned hypotheses. This paper provides a foundation for further study of detail service design and planning issues.

Li, Ban; Shenghua, Zheng; He, Yi

152

Energy efficiency assessment for the Antalya Region hotels in Turkey  

Energy Technology Data Exchange (ETDEWEB)

The hotels in the Antalya Region of Turkey have become a major consumer of energy, water and other resources. However, at present, there are no existing guidelines for the efficient use and management of these resources. Energy management includes increasing in profitability due to the reduced operational costs and it is also a potential for improved market share. Many different evaluation models have been published in energy management literature. However there have been not so many systematic approaches to compare the relative efficiency of the systems. Data envelopment analysis is a special linear programming model for deriving the comparative efficiency of multiple-input multiple-output decision-making units. An evaluation of energy efficiency in 32 five-star hotels in the Antalya Region has been carried out and the results are discussed in this paper. According to this study eight hotels are efficient and twenty-four hotels are inefficient. Also for these 24 inefficient hotels, ideal energy consumptions (electricity, water and liquefied petroleum gas consumptions) are proposed to become efficient these hotels. In this study data envelopment analysis models are evaluated by using a linear programming package LINGO 5.0. (author)

Oenuet, S.; Soner, S. [Yildiz Technical University, Mechanical Faculty, Istanbul (Turkey)

2006-07-01

153

Energy efficiency assessment for the Antalya Region hotels in Turkey  

Energy Technology Data Exchange (ETDEWEB)

The hotels in the Antalya Region of Turkey have become a major consumer of energy, water and other resources. However, at present, there are no existing guidelines for the efficient use and management of these resources. Energy management includes increasing in profitability due to the reduced operational costs and it is also a potential for improved market share. Many different evaluation models have been published in energy management literature. However there have been not so many systematic approaches to compare the relative efficiency of the systems. Data envelopment analysis is a special linear programming model for deriving the comparative efficiency of multiple-input multiple-output decision-making units. An evaluation of energy efficiency in 32 five-star hotels in the Antalya Region has been carried out and the results are discussed in this paper. According to this study eight hotels are efficient and twenty-four hotels are inefficient. Also for these 24 inefficient hotels, ideal energy consumptions (electricity, water and liquefied petroleum gas consumptions) are proposed to make these hotels efficient. In this study data envelopment analysis models are evaluated by using a linear programming package LINGO 5.0. (author)

Onut, S.; Soner, S. [Yildiz Technical Univ., Istanbul (Turkey). Mechanical Faculty

2006-08-15

154

Hotel in the Bahamas profits from solar hot water system  

Energy Technology Data Exchange (ETDEWEB)

On Paradise Island, located in the Bahamas, American Energy Technologies Inc. (AET) recently designed and supplied a domestic solar water heating system for the new Comfort Suites Hotel. AET is a Florida manufacturer of solar thermal collectors. The hotel has 150 rooms. Hot water usage entails the laundry facilities and the limited kitchen facilities. Access to hot showers is more of a luxury in some places, but guests at the Comfort Suites Hotel need not be concerned. During the development of the hotel, it was noted that the high heating costs of the propane-fueled hotel boiler were somewhat prohibitive. Propane cost approximately $1.67/gallon, causing the cost of heating water for the hotel to be estimated at over $1,000 per month. To offset the high heating costs, a 49-collector system on a 3200 gallon storage tank was designed into the plans for the new facility. The 49 roof mounted collectors were placed on a direct solar link to the 3200 gallon storage tank. The water is preheated before it gets to the boiler, cutting costs tremendously.

1993-01-01

155

INVESTIGATING HOTEL EMPLOYEE INVOLVEMENT IN STRATEGIC HUMAN RESOURCES MANAGEMENT  

Directory of Open Access Journals (Sweden)

Full Text Available The aim of this study is to investigating participation levels of hotel employees in the dimensions of strategic human resources management. To achieve this, we present to what extent hotel employees participated in the dimensions of strategic human resources management. The success of hotel business in undertaking the wishes and expectations of its employees will motivate them and will contribute to the managers and companies. The research data was derived from employees working full-time shifts in a five-star hotel. At the end of the research, it’s stated that most of the employees participated in the dimensions of strategic human resources management. However, it’s determined that most of the employees had a middle level participation according to the statements that produce the dimensions strategic human resources management. As a result, it’s deduced that employees in hotels care about the dimensions of strategic human resources management and participate in them. The fact that the data was gathered from only one five-star hotel is an important constraint of this study.

Rana Ozen Kutanis; Muammer Mesci; Istemi Comlekci; Oznur Sahin

2012-01-01

156

Save twice with LED. Light concept for IBIS hotels; Doppelt sparen mit LED. Lichtkonzept fuer IBIS Hotels  

Energy Technology Data Exchange (ETDEWEB)

Since 2009, Erco GmbH (Luedenscheid, Federal Republic of Germany) substantially contributed to a charisma of a high-value, natural atmosphere in the public areas of the ground floor in the new generation of IBIS hotels of Arcor. At the same time, one could renounce on one third of the lamps used so far. Furthermore, the hotels save substantial amount of energy and cost with the conversion of the light concept to LED technology.

Altmannshofer, Robert

2011-07-01

157

UK electricity - a snapshot  

Energy Technology Data Exchange (ETDEWEB)

Key projects are discussed from the fourth 'Electricity industry review' published by the UK's Electricity Association. It records recent changes in ownership and structure of the electricity industry, overseas business of UK electricity companies, government legislation (the Utilities Bill and the new electricity trading arrangement), sectoral use of generated electricity, electricity generation, distribution and transmission costs, the shifts in power generation mix, with coal's share falling to 33% of the UK generation market, and renewables and CHP creeping up, power station efficiency, and achievements in CO{sub 2}, NOx and SO{sub 2} emissions reductions. 1 ref., 1 tab., 1 photo.

Hodgson, S.

2000-05-01

158

LOFAR-UK  

CERN Document Server

The LOFAR-UK station at Chilbolton has recently been completed and significantly increases the angular resolution of the International LOFAR Telescope, as well as providing a unique training site and testbed for british experience with next-generation software telescopes. The station has been funded primarily through the LOFAR-UK, the largest astronomy collaboration in Britain, as well as via the South East Physics Network (SEPNET) and STFC. In this brief paper we discuss the history and organisation of LOFAR-UK, provide a technical description of the Chilbolton site, and discuss how LOFAR stations can be augmented by the addition of extra local processing capabilities such as ARTEMIS.

,

2011-01-01

159

La metropolización espacial de Maracay 1940 - 2007: Una propuesta pedagógica para su aprendizaje/ Spatial metropolization of Maracay 1940-2007: A pedagogical proposal  

Scientific Electronic Library Online (English)

Full Text Available Abstract in spanish En el contexto del proceso enseñanza y aprendizaje que exige la formación integral del educando y la integración del conocimiento, en este artículo se presentan los resultados de una experiencia pedagógica desarrollada en la asignatura Geografía de Venezuela, con alumnos/as del noveno grado de educación básica, en la ciudad de Maracay (Aragua, Venezuela). Desde la Geohistoria como perspectiva central de análisis y síntesis, se propone investigar la Metropolizaci (more) ón Espacial de Maracay (1940-2007). A través de los diagnósticos Educativo (lenguaje y saberes previos) y socioeconómico (realidad social sobre la cual se tiene responsabilidad) y del Trabajo de Campo se aborda una aptitud para plantear y analizar problemas de la comunidad articulados a la ciudad, la región y el país. La confrontación realidad - pensamiento, la recolección y posterior interpretación témporo - espacial; así como el uso de enunciados derivados del espacio cotidiano del estudiante, de sus necesidades, problemas e intereses se concreta una praxis pedagógica sustentada en el saber - hacer - convivir que orienta las estrategias y procedimientos en la planificación para despejar relaciones geohistóricas que explican su presencia en el contexto espacial que le es propio. La carta geográfica síntesis expresa la aproximación al comportamiento de la ciudad de Maracay en un período histórico determinado. Los elementos que la estructuran constituyen la trama de los diagnósticos y el proceso sincrónico - diacrónico donde priva lo interdisciplinario en la enseñanza de la Geografía de Venezuela en el marco de una dimensión social que deja claramente establecido la realidad para pensar - sentir - hacer - ser que exige la formación del educando y la integración del conocimiento como lo dispone la Ley de Educación (1980) en su artículo Nº 3. Los resultados trascienden el ámbito escolar para organizar foros, exposiciones y charlas a los efectos de la democratización del conocimiento y apuntalar la Escuela como centro del quehacer comunitario con visión regional y nacional. Abstract in english Within the teaching and learning context that demands an integral education and knowledge integration, this article presents the results of a pedagogic experience developed with secondary education students from 9th grade in the course of Venezuelan Geography in Maracay, Aragua state. From geohistory as a central perspective for analysis, the main objective is to conduct a research on Maracay Spatial Metropolization (1940-2007). An aptitude to set and analyze community pr (more) oblems related to the city, the region and the country is recognized through the educational (language and previous knowledge) and socioeconomic (social reality and responsibility towards it) diagnosis and fieldwork. Reality-thinking confrontation, collection and time-spatial interpretation, as well as the use of statements derived from the students? context, needs, problems and interests, are the framework of a pedagogical praxis based on knowing-doing-living. These three aspects guide strategies and procedures in lesson planning to identify geohistoric relations that explain its presence in the specific spatial context. The geographic chart synthesis is an approximation to Maracay city behaviour in a specific historic period. Its constituting elements are the fabric structure for the diagnosis and the syncronicdiacronic process where interdisciplinary views prevail in the teaching of Venezuelan Geography through the framework of a social dimension that clearly provides the reality to think, to feel, to do and to be, as stated in Article 3 of the Education Law (1980). The results can be applied outside the school context to organize forums, lectures and workshops in order to democratize knowledge and consolidate the school as the center of community work from a regional and national vision.

la Rosa, Domingo; Bustamante, Harrison

2009-06-01

160

Example of operation of heat pump thermal storage system in a hotel. Saijou International Hotel  

Energy Technology Data Exchange (ETDEWEB)

Because the building air conditioning with the heat pump thermal storage system is economical and easy to control, Shikoku Electric Power Corp. developed the consulting activities along with Shikoku Dennryoku Sales Service and 211 buildings are using this system as of the end of March, 1989. This paper introduces an example of operation in the Saijou International Hotel which opened in October, 1988. This hotel is an urban type seven stories above the ground which provides 120 guest rooms, several large and small banqueting halls and restrants. The public part from first to third story is air-conditioned from 8:00 to 20:00, so that the thermal storage air conditioning system where cheaper night power can be utilized, was adopted. Since air conditioning may be used to midnight in guest rooms, multi air conditioners for building are used. Further, water tanks for cooling and wetting are used for general air conditioning and exclusive cooling water tanks are used for parts requring cooling throughout one year such as cooking rooms and banqueting rooms. 8 figs., 3 tabs.

Sogabe, Toshimasa (Shikoku Electric Power Co., Ltd., Kochi, (Japan))

1989-06-30

 
 
 
 
161

CAP in the UK  

Science.gov (United States)

This poster highlights some of the experiential learning activities used by The SHARE Initiative (TSI) in the UK. Past, present and future projects are described and the possibility of linking up internationally with other projects is invited. Digital media, scientific heritage and solar physics are three areas which Paul Haley (Director - TSI) is particularly keen to develop. Operating as a community interest company TSI outreaches astronomy activities directly into rural areas in the UK.

Haley, P.

2008-06-01

162

Promoting SETI in the UK  

Science.gov (United States)

MEETING REPORT What does the UK presently do in the search for extraterrestrial intelligence and what are the plans for the future? Alan Penny reports on a meeting of UK academics active in SETI, held as sessions in the recent National Astronomy Meeting in Scotland - and the formation of the UK SETI Research Network to promote UK academic work.

Penny, Alan

2013-10-01

163

UK energy policy  

Energy Technology Data Exchange (ETDEWEB)

Energy's importance to the UK goes well beyond its usual role as the fuel for economic growth. More so than any other Community member, the UK possesses substantial energy resources. Its coal reserves have guaranteed the bulk of its energy requirements; and since the development of North Sea oil, the country has become a net exporter of energy. Given this resource base and the economic significance of the sector, a formal energy policy of the sort pursued in many other countries in the Community has not existed in the UK for nearly a decade. Instead decisions on policy affecting energy supply and demand have been driven by broader macroeconomic priorities and microeconomic principles (in the shape of the government's programme of privatisation and regulatory reform). Now, however, environmental debate driven by developments within the European Community, and the EC's influence in other areas as well, is forcing the UK in the direction of energy policy again. Some of these developments mirror UK concerns (such as increasing competition in the energy industries) but others (supply security) may be less acceptable to the government. Whether in the light of the plans to bring energy policy within the Community's official agenda, the UK can resist such developments, remains to be seen.

McGowan, F. (Sussex Univ., Brighton (UK). Science Policy Research Unit)

1991-01-01

164

Self-Positioning of International Tourist Hotels in Taiwan  

Directory of Open Access Journals (Sweden)

Full Text Available This paper analyzes the self-positioning of international tourist hotels (ITHs) in Taiwan at the corporate strategylevel and posits two types of positioning strategy-room revenue-oriented and food and beverage (F & B)revenue-oriented - to examine which one is suitable for ITHs. Hotels located in Hualien and in scenic areas havea significantly negative effect on the ratio of F & B revenue to total revenue, implying that hotels in these areasshould be room revenue-oriented. Local tourists have a significant positive impact on the ratio of F&B revenueto total revenue, whereas Asian tourists have a significant negative impact on the ratio. Moreover, theoperation-year and room price have significantly negative effects on the ratio of F & B revenue to total revenue,suggesting that historic hotels should adopt room revenue-oriented positioning and improve their service qualityso as to be able to increase the room price. The number of restaurants has a positive effect on the ratio of foodand beverage revenue to total revenue. Therefore, the hotels adopting F&B revenue-oriented positioning shouldoffer diversified types of restaurants for various tourists.

Jin-Li Hu; Hwai-Shuh Shieh; Jyun-Fong Ding

2013-01-01

165

Bias in Hotelling Observer Performance Computed from Finite Data.  

UK PubMed Central (United Kingdom)

An observer performing a detection task analyzes an image and produces a single number, a test statistic, for that image. This test statistic represents the observers "confidence" that a signal (e.g., a tumor) is present. The linear observer that maximizes the test-statistic SNR is known as the Hotelling observer. Generally, computation of the Hotelling SNR, or Hotelling trace, requires the inverse of a large covariance matrix. Recent developments have resulted in methods for the estimation and inversion of these large covariance matrices with relatively small numbers of images. The estimation and inversion of these matrices is made possible by a covariance-matrix decomposition that splits the full covariance matrix into an average detector-noise component and a background-variability component. Because the average detector-noise component is often diagonal and/or easily estimated, a full-rank, invertible covariance matrix can be produced with few images. We have studied the bias of estimates of the Hotelling trace using this decomposition for high-detector-noise and low-detector-noise situations. In extremely low-noise situations, this covariance decomposition may result in a significant bias. We will present a theoretical evaluation of the Hotelling-trace bias, as well as extensive simulation studies.

Kupinski MA; Clarkson E; Hasterman JY

2007-01-01

166

An Analysis on Chinese Hotel Enterprises’ Outsourcing Strategic Modes and Corresponding Development Conception  

Directory of Open Access Journals (Sweden)

Full Text Available The present outsourcing management mode of travel hotels has caused attention of the global hotel industry. Though the application of outsourcing modes, we can renew and combine hotels’ structure, making hotels centralize their market superiority and enterprise core competitiveness. This thesis mainly discusses Chinese hotel enterprises’ outsourcing strategic modes and corresponding development conception. Firstly, it analyzes the outsourcing strategy concept and the theory frame; secondly, it expounds hotels’ several outsourcing strategic modes; thirdly, it summarizes the effect and significance of Chinese hotel outsourcing strategic modes. Simultaneously, it also proposes the outsourcing strategic modes’ management and the safeguard countermeasures, and makes the macroscopic summary and the forecast to Chinese hotels’ outsourcing strategy development in future.

Li Song

2009-01-01

167

POSSIBILITIES OF FINANCIAL SUPPORT TO SMALL AND MEDIUM HOTEL COMPANIES IN SERBIA  

Directory of Open Access Journals (Sweden)

Full Text Available Abstract:Small and medium hotel companies in the majority of developed tourist countries have dominant role in hotel industry. The same situation is with Serbia. An important precondition for successful business of a hotel is accepting and applying basic pillars of marketing concept i.e. satisfying needs and expectations of guests inorder to achieve profit. Small hotel companies have specific problems in their daily business. Top priority in management and surviving of hotels is cash, because fixed costs are very dominant so hotels earmark more resources for them than for marketing. This means higher engagement and involvement of the state in furtherdevelopment of small and medium hotel companies in Serbia. The state should provide favourable subsidized credit lines for small and medium hotel companies in Serbia, through appropriate support programmes.

Dragoljub Barjaktarovic; Lidija Barjaktarovic

2010-01-01

168

Job Satisfaction Levels of Employees in Hotel Establisments: A Research on Employees in Resort and City Hotel Establishments  

Directory of Open Access Journals (Sweden)

Full Text Available No matter in which sector they function, the job satisfaction of the employees at desired level has the utmost importance for the employees’ performance and organizational efficiency. In this respect, applications and studies related to defining job satisfaction and the factors affecting job satisfaction also have importance for establishments to provide data sources to perfrom their functions in the long term. For this reason, establishments should revise their employees’ job satisfaction levels at times. Especially the issue is much more significant for labour-intensive hotel establishments. In this context, to determine the job satisfaction levels of the city and resort employees in hotel establishments ,this research is carried on 1854 employees employed at 114 five-star hotels in city and resort areas of Turkey using “Minnesota Job Satisfaction Scale” to collect data. It is concluded that the employees whose job satisfaction is measured by questionnaires are not satisfied with such issues as the wage, making their own decisions, company policies and promotion opportunities. In the further analyses performed (independent-samples t test and ANOVA), it is found out that the job satisfaction level of the employees working in resort hotel establishments is higher than the employees working in the ciy hotel establishments. In addition this, it is found out that there are some differences between the job satisfaction level and education level of the employees.

Elbeyi Pelit; Yüksel Öztürk

2010-01-01

169

A NEW COMMUNICATION APPROACH FOR THE HOTEL INDUSTRY  

Directory of Open Access Journals (Sweden)

Full Text Available Lifecycle concept is well known from performance in kind, but is also crucial for services and service marketing. The focus of this concept is the assumption, that every performance has a limited lifetime and the selling of this performance underlies a cyclic development over time (Wiesner and Sponholz, 2007, p. 27). The purpose of this paper is to gain insights about the changes in needs and expectations in terms of communication of hotel customers during relationship lifetime and the impact on communication and hence, also retention strategies. With the help of a questionnaire, hotel customers in different customer lifecycle phases are asked for their needs and interests concerning marketing communication. With these insights, the creation of a new dynamic communication approach for the hotel industry is possible.

SANDRA HEIDEN

2013-01-01

170

Occupancy sensors for HVAC gaining in hotel industry  

Energy Technology Data Exchange (ETDEWEB)

The hotel industry is overcoming its skepticism as occupancy sensors with built-in thermistors to control heating, ventilating, and air conditioning (HVAC) units demonstrate their ability to cut energy costs as much as 30%. Despite the successful demonstrations and acceptance by Holiday Inn, some hotel managers of other chains continue to resist. Occupancy sensors have either ultrasonic or infrared signals, but differ from lighting control devices by also having internal thermistors and remote door switches. This allows the rooms to reach comfort levels only when the guest is present since occupants are only minimally affected if temperatures are modified during unoccupied periods. The system works best for roadside-type motels rather than convention hotels, where occupants are in and out of their rooms.

Ladd, C.

1985-12-02

171

Croatian Hotel Industry Financial Features Within the Period of Privatization  

Directory of Open Access Journals (Sweden)

Full Text Available The Croatian tourist sector has been stagnating during the period of transition. By analyzing the balance of Croatian hotels, the influence on the changes and courses of balance, the author points out the increasing seriousness of the situation in Croatian hotel industry measured in the relation of property, debts and owners’ capital. The connection between the financial structure, balance liabilities and the diversification of the instruments of property structure, defines the optimal financial adjustment of firms in tourism. In present-day Croatian hotel companies, uncertain profits make the company risky, not only in the aspect of debts but also considering the equity capital, which is then reflected in unsatisfactory business results. Similar researches are crucial ways towards a global knowledge about privatization in Croatian tourism today.

Jasmina Lon?ar

2004-01-01

172

Ergonomics and accessibility for people with visual impairment in hotels.  

UK PubMed Central (United Kingdom)

This article presents a diagnosis of luxury or superior hotels in the city of Natal, located in the state of Rio Grande do Norte, in northeastern Brazil, in what concerns accessibility to the visually impaired. The main objective is to present the guiding principles to design actions and interventions that must be considered in the preparation or revision of technical standards and manuals of good practice in accessibility related to people with visual impairments who are hotel users. The survey showed that the hotels do not meet the normative indications of accessibility, their facilities are in-accessible (have prevented access) or of reduced accessibility and its employees are not prepared to provide adequate hospital services for people with visual impairment. It was concluded that some of the accessibility problems faced by people with visual impairments are also faced by people in general.

Dos Santos LN; de Carvalho RJ

2012-01-01

173

The Socio-Economic Background Of The Hotel Workers  

Directory of Open Access Journals (Sweden)

Full Text Available The socio-economic background of the hotel workers decides about the different social and economic reasons, for which these workers joined to hotel work. Hence, the present section attempted to know about the socio-economic background of the hotel workers. Urbanization, industrialization, and modernization have brought rtimerous changes in Western societies, after industrial revolution. Industrial Revolution contributed towards establishing colonial regimes in Asia and Africa. The Society experienced structural changes and brought a phenomenal change in human relations. It is for the first time the Western liberal ideas travelled the Asian and African nationalities'. Colonialism brought East and West together and encouraged cultural give and take between them. New occupations and industries emerged in almost all societies in the world. The traditional set up of the society was seriously disturbed. India was one of the important colony of the Britishers.

Atik-ur-rahaman S.M

2012-01-01

174

The Determinants of Online Hotel Reservations among University Staffs  

Directory of Open Access Journals (Sweden)

Full Text Available To compete in the current business environment, hoteliers need to cut down their distribution costs and adopt the electronic distribution channels such as the Internet. However, Malaysian hotels have been relatively slow in adapting this due to the current preference of using traditional method of room reservation by hotel patrons. Based from the literature review of the Internet users, a public university was chosen to represent one of the profiles of Internet users. A sample of 193 respondents was collected and the findings indicated that profiles conformed to previous studies. In adopting online reservation, online “bookers” would look for fast, reliable and convenient system. Price is a key motivator to purchase online. The findings are important in encouraging more hoteliers to adopt and implement online hotel reservations as part of their main sales mechanism.

Abdul Rahim Abu Bakar; Fariza Hashim

2008-01-01

175

Impacts of Globalisation on Hotel Companies’ Internal Operation Environment  

Directory of Open Access Journals (Sweden)

Full Text Available In the 21st century, with the increasing levels of globalisation in hotel industry, hotel companies will need to learn different management approaches to survive and develop in environmental circumstances with high levels of uncertainty as well as understand the implication of future impacts, both positive and negative, of the changing environment in which they operate. As international trade and business expand, there is no question that international linkage will become more important for the hotel industry. This essay focuses on globalisation in the hotel industry and explains how the increasing levels of globalisation, in this particular industry may affect the internal operating environment (e.g. organisational culture, structure, management styles etc.) of hotel companies. Key words: Globalisation, Impact, Hotel, Internal-operating environment Résumé :Dans le 21er Siècle, avec l’accroissement de niveau de globalization dans l’hôtellerie, les companies d’hôtels auront besoin d’étudier les approaches du different management à survivre et de développer dans les circomstances environnementales avec un haut niveau incertain ainsi que comprendre l’implication des futures impacts, positive à la fois négative, de changement environnemental. Avec l’expansion des affaires internationales et du commerce, il n’y a pas de problème que la liaison internationale deviendra plus importante pour l’hôtellerie. Cette essaie met une importance sur la globalisation dans l’hôtellerie et explique comment, au fur et à mésure la globalisation, cette industrie particulière peut influencer l’Environnement d’Opération Interne de l’hôtellerie (e.g. culture organisationelle, structure, styles de management etc.). Mots clés: Globalisation, Impact, Hôtel, Environnement d’Opération Interne

Zhen-Jia ZHANG

2009-01-01

176

Global update: UK.  

UK PubMed Central (United Kingdom)

2012 has been an exciting year in the UK with substantial development on every front - research, clinical, industry and government. In particular, the focus has now moved to encompass far more post-research activities, with the continued enrolment of patients onto two pioneering Phase I clinical trials: ReNeuron's ReN001 stem cell therapy for stroke (PISCES) in Southern General Hospital, Greater Glasgow and Advanced Cell Technology's retinal pigment epithelial cells derived from human embryonic stem cells for Stargardts macular dystrophy and dry age-related macular degeneration at Moorfields Eye Hospital, London. The funding landscape for the sector has evolved from previous years to more fully embrace development and translation, including the provision of £180 million available for biomedical research via the Biomedical Catalyst Fund (joint Technology Strategy Board and Medical Research Council [MRC] funding) and a further £25 million through the UK Research Council's UK Regenerative Medicine Platform initiative, as well as ongoing developments with the Cell Therapy Catapult, which all act to further encourage a pan-UK collaborative environment. Overall, the UK cell therapy community continues to thrive and impact heavily upon the worldwide sector, with an established research base, a solid approach to translation and a small but growing commercial sector that is going from strength to strength.

Culme-Seymour EJ

2012-11-01

177

Etap Hotel Augsburg City with green technology. VRV heat recovery technology in low-budget hotels: 2-conductor and 3-conductor systems; Etap Hotel Augsburg City mit gruenen Extras. VRV-Technologie in Low-Budgets-Hotels in 2- und 3-Leiter Ausfuehrung  

Energy Technology Data Exchange (ETDEWEB)

Etap Hotel, the low-budget hotels of the Accor Group and the European leader in this segment, opened a new hotel in Augsburg city on 1 March 2010. the building was constructed according to ecological criteria and boasts state-of-the-art technology. The contribution presents details.

Graupensberger, Thomas; Huhn, Ole [Daikin Airconditioning Germany GmbH, Muenchen (Germany)

2011-11-15

178

Measuring Service Quality Dimensions: An Empirical Analysis of Thai Hotel Industry  

Directory of Open Access Journals (Sweden)

Full Text Available The aim of this study is to focus on hotel service quality based on the application of 29 characteristic indicators from the SERVQUAL model by comparing two hotel types, namely the boutique and the business hotel, in Thailand and to understand the expectation, perception and gaps between expectation and perception regarding hotel service quality. The study applied a self-administered questionnaire to measure the expectation and perception of service quality characteristics of hotels in Thailand. A total of 108 usable questionnaires were analyzed. The analysis shows that the service quality of hotels in Thailand was moderately low. Hotels were not able to deliver services as expected. Also, the customer expectation of the services of the boutique hotels was higher than that of the business hotels. It is observed that this study can claim to be the pioneer study of hotel service quality in Thailand; in that sense this study contributes to the literature by providing an advanced understanding of the hotel service quality in different types of hotel. This study also provides an opportunity for a comparison with other studies conducted previously in different parts of the world.

Sakun Boon-itt; Nopadol Rompho

2012-01-01

179

77 FR 37326 - Safety Zone; Grand Hotel 125th Anniversary Fireworks Celebration, Mackinaw Island, MI  

Science.gov (United States)

...USCG-2012-0533] RIN 1625-AA00 Safety Zone; Grand Hotel 125th Anniversary Fireworks Celebration...on Lake Huron to commemorate the Grand Hotel's 125th anniversary. The Captain of...Sainte Marie, has determined that the Grand Hotel Celebration Fireworks Display will...

2012-06-21

180

Thermal and photovoltaic solar system in Urban hotel; Sistema solar termico y fotovoltaico en hotel urbano  

Energy Technology Data Exchange (ETDEWEB)

The article describes the Solar Energy installations that are being carried out in the Hotel Monte Malaga promoted by the Gabriel Rojas Group. We can consider this project to be pioneer in Spain since it uses Photovoltaic Solar Panels as parasols in facades in order to reduce its frozen load and with the intention of producing electric energy that will be injected to the grid. In addition, solar collectors over roof are being used distributed in a totally integrated way with the building for the preheating of the sanitary hot water producing a saving of around 90% of the natural gas consume. This entire project is carried out in an ultramodern design using different bioclimatic techniques that turns this building into a singular one. (Author)

Garcia, J.; Perpinan, O.; Ramirez, F.; Eyras, R.; Vega, J.

2004-07-01

 
 
 
 
181

The energy concept of Hotel Kuebler, Karlsruhe - practical experience. Erfahrungsbericht Hotel Kuebler, Karlsruhe  

Energy Technology Data Exchange (ETDEWEB)

This article covers the practical experience gained by the hotel ''Kuebler'' in Karlsruhe. It includes a special system which switches off energy with the help of a code-card that serves as a room key. As soon as the guest leaves his room and locks it with his code-card, all the electrical appliances are turned off; a separate water supply system with an energy reutilization device, the reuse of used water for the toilets, a passive cooling method in order to reduce the cooling power. Furthermore, the guests are offered bicycles and electric vehicles for rent. In addition, the ''Solarmobilzentrum Karlsruhe'' was founded. (BWI)

Weber, S. (Hotel Kuebler, Karlsruhe (Germany))

1993-01-01

182

Instability in the Hotelling’s Non-Price Spatial Competition Model  

Directory of Open Access Journals (Sweden)

Full Text Available This note analyzes a slightly modified Hotelling model in which two firms are allowed to choose multiple store locations. Each firm can endogenously choose the number of stores while opening a store incurs a set-up cost. We show that the principle of minimum differentiation, i.e., both firms open a store each on the center, never holds when the set-up cost is decreasing in the number of stores. Under general cost functions that include non-linear and asymmetric set up costs, we characterize the conditions under which the principle holds. General payoff functions that are non-linear in the market share are also considered.

Yosuke Yasuda

2013-01-01

183

VIRTUAL WEB PROMOSI DAN RESERVASI HOTEL BERBASIS WEB DAN VIA SMS PADA HOTEL DIAMOND  

Directory of Open Access Journals (Sweden)

Full Text Available Web and SMS is a new development that is useful for many people as a data exchange media. In the business world, especially for marketing use, by using those two media business can be performed globally so that informations are fast and easily spread all over the world. From this problem born an idea to promote Diamond Hotel by using web and a facility to reserve room using SMS. This Application was created by using VB 6 language and using AT command to communicate with cellphone. Meanwhile, data that flow between system and cellphone are in the form of Protocol Data Unit. System had been tested by sending SMS request from a cellphone and system sent back SMS response as requested by user.

Alexander Setiawan; Yulia .; Andrie Kurnia

2012-01-01

184

Hotel gets 1-yr. payback from propane-fired cogenerator  

Energy Technology Data Exchange (ETDEWEB)

A Philadelphia Ramada Inn recovered the costs of a $150,000 propane-fired cogenerator system within a year. The system reduced the energy consumed for hot water and air conditioning by 35% and reversed the high energy costs the hotel incurred when it was forced to shift from natural gas to electricity. The 170 horsepower system, which handles a variety of liquid and gaseous fuels as well as propane, replaces two boilers that were used to heat water. The hotel supplements cogenerated power with purchases from the utility. Waste heat is recaptured for space and water heating. The system's overall efficiency is 96%.

Barber, J.

1983-08-22

185

Expansion of a hotel chain and environmental quality  

Directory of Open Access Journals (Sweden)

Full Text Available In this paper we analyze in which way the expansion strategy of a hotel chain is influenced by the environmental quality of both the domestic and the foreign region. We show that the environment (which is a public good, and determines the competitive advantage of hotels in a region) plays a double role in shaping the strategy of the chain. Thus, a chain will expand internationally when the combined environmental potential of the two regions is large enough. Or, alternatively, for a home region with a medium-low environmental potential, the chain will expand internationally when the foreign region has a high enough potential in environmental quality.

Aleix Calveras

2007-01-01

186

Automatic recognition of biological shapes using the Hotelling transform.  

UK PubMed Central (United Kingdom)

We present two contour-based techniques, for computerized object recognition that avoid the difficulties due to translations, rotations and scaling. Our techniques do not require any shape representation. The first technique uses the scale-space filtered coordinate functions of contours and their "largest diameters". The second, uses the Hotelling transform of the vector representations of the points of contours. We applied both techniques to recognize human corneal endothelial cells, embedded in a sample of tissue. The results obtained using the Hotelling transform represent a considerable improvement when compared to those previously obtained using the coordinate functions, the curvature function and Fourier descriptors as representations of shape.

Sanchez-Marin FJ

2001-03-01

187

TINGKAT EFEKTIVITAS INSTALASI PENGOLAHAN LIMBAH CAIR HOTEL-HOTEL DI YOGYAKARTA  

Directory of Open Access Journals (Sweden)

Full Text Available In the period of 2002 - 2003, a study was performed to assess the effectiveness of hotels' wastewater treatment plants in reducing  wastewater pollutant contents in Yogyakarta. There were 11 hotels surveyed, with 44 wastewater samples analysed in the parameters of BOD, COD, TDS, and detergent. The effectiveness degrees of the wastewater treatment plant in reducing pollutants in 2002 for the above parameters were 72.72% (BOD), 45.45% (COD), 90.90% (TDS), and 90.90% (detergent). While those for 2003 the degrees of pollutant removal were 45.45%, 27.27%, 81.81%, and 90.90% for the parameters of BOD, COD, TDS, and detergent respectively. It was meant that for the parameters of BOD, COD, TDS, and detergent, the effectiveness degree of the plants in 2003 for reducing the pollutants was decreasing as many as 27.27%, 17.73%, 9.09% and 0.0% respectively compared to those in 2002. Then, average level of the plant capability in reducing pollutant content in 2002 for the parameters of BOD, COD, TDS, and detergent were 72.28%, 66.5%, 74.7%, and 56.3% respectively, and those in 2003 were 56.7%, 59.5%, 74.5%, and 37.5% respectively, so the decreasing level of the plant capability for each parameters were 15.8%, 7.0%, 0.2%, and 18.8%. The average contents of BOD, COD, and TDS in outlet of the plants were 38.45 mg/l, 108.27 mg/l, and 20,7 mg/l respectively (2002), and 38.90 mg/l, 97.5 mg/l, and 34.09 mg/l respectively (2003). Improvement of the wastewater treatment plant performance especially was needed to reduce the parameters of BOD and COD.

Hendro Martono; Nanang Besmanto; Athena Anwar; Sukar Sukar

2012-01-01

188

Showering with the sun - The largest hotel solar installation; Die groesste Hotelanlage. Auch im Hotel solar duschen  

Energy Technology Data Exchange (ETDEWEB)

This article reports on a solar collector installation at a hotel in Champfer, near St. Moritz, Switzerland. The 285 m{sup 2} of collectors help meet the heating requirements of the hotel including its wellness spa and swimming pool, providing 100% of the heat needed in May and June. The installation and its planning are described and the extreme climatic conditions in the Swiss Alps at an altitude of 1800 m are discussed. The solutions implemented - for example special supports for the collectors to cope with winter snow, extreme temperatures and high winds - are discussed. The hotel's further efforts in the area of ecology, such as its purchase of eco-power to meet remaining needs, are discussed. The further potential available, such as the installation of photovoltaics and a heat pump system using geothermal probes is reviewed.

Niederhaeusern, A.

2008-07-01

189

High-performance CCTV terminal THJ751 designed for hotels; Hotel muke kokino CCTV tanmatsu THJ751  

Energy Technology Data Exchange (ETDEWEB)

Some features of the above-named CCTV (closed-circuit television) terminal are enumerated below. It is equipped with a broadcasting-type video-on-demand function and programs are delivered on a dedicated channel as requested by the guest, and trick plays such as pause and fast-rewind are performed on the real-time basis. Pictures and operating procedures are downloaded from the center computer, and this provides the hotel with pictures and operating methods that comply with the type of service offered at the hotel. The terminal provides the hotel with practical and development-potential interactive functions such as surveys using questionnaires and display of billing statements. (translated by NEDO)

NONE

1999-03-01

190

Spinning Reserve From Hotel Load Response: Initial Progress  

Energy Technology Data Exchange (ETDEWEB)

This project was motivated by the fundamental match between hotel space conditioning load response capability and power system contingency response needs. As power system costs rise and capacity is strained demand response can provide a significant system reliability benefit at a potentially attractive cost. At ORNL s suggestion, Digital Solutions Inc. adapted its hotel air conditioning control technology to supply power system spinning reserve. This energy saving technology is primarily designed to provide the hotel operator with the ability to control individual room temperature set-points based upon occupancy (25% to 50% energy savings based on an earlier study [Kirby and Ally, 2002]). DSI added instantaneous local load shedding capability in response to power system frequency and centrally dispatched load shedding capability in response to power system operator command. The 162 room Music Road Hotel in Pigeon Forge Tennessee agreed to host the spinning reserve test. The Tennessee Valley Authority supplied real-time metering equipment in the form of an internet connected Dranetz-BMI power quality meter and monitoring expertise to record total hotel load during both normal operations and test results. The Sevier County Electric System installed the metering. Preliminary testing showed that hotel load can be curtailed by 22% to 37% depending on the outdoor temperature and the time of day. These results are prior to implementing control over the common area air conditioning loads. Testing was also not at times of highest system or hotel loading. Full response occurred in 12 to 60 seconds from when the system operator s command to shed load was issued. The load drop was very rapid, essentially as fast as the 2 second metering could detect, with all units responding essentially simultaneously. Load restoration was ramped back in over several minutes. The restoration ramp can be adjusted to the power system needs. Frequency response testing was not completed. Initial testing showed that the units respond very quickly. Problems with local power quality generated false low frequency signals which required testing to be stopped. This should not be a problem in actual operation since the frequency trip points will be staggered to generate a droop curve which mimics generator governor response. The actual trip frequencies will also be low enough to avoid power quality problems. The actual trip frequencies are too low to generate test events with sufficient regularity to complete testing in a reasonable amount of time. Frequency response testing will resume once the local power quality problem is fully understood and reasonable test frequency settings can be determined. Overall the preliminary testing was extremely successful. The hotel response capability matches the power system reliability need, being faster than generation response and inherently available when the power system is under the most stress (times of high system and hotel load). Periodic testing is scheduled throughout the winter and spring to characterize hotel response capability under a full range of conditions. More extensive testing will resume when summer outdoor temperatures are again high enough to fully test hotel response.

Kueck, John D [ORNL; Kirby, Brendan J [ORNL

2008-11-01

191

Reduced operating cost. Condensing boilers at the Crown Hotel Moenchengladbach; Gesenkte Betriebskosten. Brennwerttechnik im Crown Hotel Moenchengladbach  

Energy Technology Data Exchange (ETDEWEB)

Condensing boilers are most economical in the power range over 40 kW and in buildings with high heat requirements. In consequence, this technology was selected for modernizing the Crown Hotel Moenchengladbach. [German] Zeitgemaesse Brennwertgeraete gehen bekanntlich besonders effizient mit dem eingesetzten Energietraeger um. Das Funktionsprinzip der kondensierenden Betriebsweise hat sich tausendfach bewaehrt und die Wirtschaftlichkeit derartiger Anlagen steht in Fachkreisen ausser Frage. Der oekonomische Aspekt gewinnt in Leistungsbereichen ueber 40 kW und Objekten mit hoher Waermeanforderung zusaetzlich an Bedeutung, das einzusparende Energiepotential steigt und die Amortisationszeiten sinken. Im Crown Hotel in Moenchengladbach war eine entsprechende Erneuerung faellig. (orig.)

Last, D.

2003-07-01

192

A five-star hotel shines once more in its old glamour; 5-Sterne-Hotel erstrahlt in altem Glanz  

Energy Technology Data Exchange (ETDEWEB)

This article takes a look at the famous 'Les Trois Rois' five-star hotel in Basel, Switzerland, that has been modernised and renovated. In particular, the refurbishment of the hotel's drinking water system is discussed. The use of modern, plug-together fittings is discussed. Modern sanitary technology had to be combined with the neo-classical fabric of the building. The special requirements thus placed on the drinking-water system are discussed and the solution chosen is described. The advantages offered by the system and the installation time saved by its use are discussed.

Saurer, C.

2007-07-01

193

A new building at an old place. Hotel 'Breidenbacher Hof'; Ein Neubau an alter Stelle. Das Hotel 'Breidenbacher Hof'  

Energy Technology Data Exchange (ETDEWEB)

The ''Breidenbacher Hof'', a traditional, historical hotel building was torn down. Now, after a construction period of three years, the new building was commissioned. It is now a 5-star luxury hotel of the Capella Hotels and Resorts group, with private luxury apartments, offices, shops and boutiques on nine storeys, all equipped with the latest in technical facilities. (orig.)

Zerres, Eberhard

2008-07-01

194

eTourism: A comparison of online and offline bookings and the importance of hotel attributes  

Directory of Open Access Journals (Sweden)

Full Text Available Internet is an important tool for information searching and purchasing of products especially in tourism. This paper investigates the impact of demographic and travel characteristics of hotel guests on online and offline reservations. It also examines the importance of hotel attributes in selecting a hotel and the differences in priorities between guests who book their accommodation online and offline. Data was collected by surveys of guests in three hotels in Dubrovnik. The results of the study showed that the method of booking mostly depends on the nature of travel, and that the importance of hotel attributes does not differ much between different groups of guests.

Igor H. Crnojevac; Jadranka Gugi?; Saša Karlov?an

2010-01-01

195

Food and Beverage Industry ESL Workplace Literacy Curriculum for Hotels.  

Science.gov (United States)

The Workplace Literacy Curriculum for Food and Beverage was developed for English-as-a-Second-Language classes for workers in participating hotels in Arlington County, Virginia, through a national workplace literacy grant with the cooperation of the Arlington County Chamber of Commerce. It is based on an analysis of tasks and interactions at the…

Van Duzer, Carol; And Others

196

RESEARCH OF EXPECTED AND PERCEIVED SERVICE QUALITY IN HOTEL MANAGEMENT  

Digital Repository Infrastructure Vision for European Research (DRIVER)

The paper examines the concept and measurement of quality of service in the hotel sector. The ratings of guests’ expectations and calculations of SERVQUAL gap (discrepancies between expectations and perceptions), has been the most reliable method in estimating the precise diagnosi...

Ivana BLEŠI?; Andjelija IVKOV-DŽIGURSKI; Uglješa STANKOV; Igor STAMENKOVI?; Milan Bradi?

197

“A Study Of Customer Satisfaction Towards Selected Hotels In Bangalore”  

Directory of Open Access Journals (Sweden)

Full Text Available One of the biggest contemporary challenges of management in service industries is providing and maintaining customer satisfaction. Overwhelming customer demand for quality products and service has in recent years become increasingly evident to professionals in the tourism and hotel industry

Girish.S; Karthigai Prakasam. C

2012-01-01

198

Understanding Work-Family Spillover in Hotel Managers.  

UK PubMed Central (United Kingdom)

The present study examined the experience of work-family spillover among 586 hotel managers (HMs) working in 50 full-service hotels throughout the U.S. Work-family spillover occurs when behaviors, moods, stresses, and emotions from work spill over into family. We first investigated which hotel managers were more likely to experience spillover and stressful work conditions based on their life circumstances (gender, parental status, age, decision-making latitude at work). Second, we investigated which work conditions (hours worked per week, organizational time expectations, emotional labor, and permeable boundaries) predicted more work-family spillover. Women, employees without children at home, and younger adults experienced the highest levels of negative work-family spillover. Work conditions, particularly organizational time expectations, put HMs at risk for experiencing more negative and less positive work-family spillover. The results provide evidence that modifying certain work conditions in the hotel industry may be helpful in improving the quality of HMs' jobs and retention.

Lawson KM; Davis KD; Crouter AC; O'Neill JW

2013-06-01

199

An Electronic Intelligent Hotel Management System for International Marketplace  

Directory of Open Access Journals (Sweden)

Full Text Available To compete with the international market place, it is crucial for hotel industry to be able to continually improve its services for tourism. In order to construct an electronic marketplace (e-market), it is an inherent requirement to build a correct architecture with a proper approach of an intelligent systems embedded on it. This paper introduces a web based intelligent that helps in maintaining a hotel by reducing the immediate involvement of manpower. The hotel reception policy, room facilities and intelligent personalization promotion are the main focuses of this paper. An intelligent search for existing boarders as well as room availability is incorporated in the system. For each of the facilities, a flow chart has been developed which confirms the techniques and relevant devices used in the system. By studying several scenarios, the paper outlines a number of techniques for realization of the intelligent hotel management system. Special attention is paid to the security and also prevention of power and water wastages. In this power saving scenery, an image processing approach is taken to detect the presence of any people and the darkness in a particular room. Moreover, this proposed automated computerized scheme also takes an account of the cost advantage. Considering the scarcity of manpower in several countries, the objective of this paper is to initiate the discussion and research for making the proposed systems more commercialized.

Md. Noor-A-Rahim, Md. Saiful Islam, Md. Masud Rana, Md. Kamal Hosain, Md. Nashid Anjum

2011-01-01

200

Competency Needs in Irish Hotels: Employer and Graduate Perspectives  

Science.gov (United States)

Purpose: The purpose of this study is to investigate hotel industry employers' expectations of, and satisfaction with, graduate competencies in comparison with graduate perceptions of what is required for their roles and their satisfaction with how well their education experience prepared them. Design/methodology/approach: The research involved a…

Nolan, Ciara; Conway, Edel; Farrell, Tara; Monks, Kathy

2010-01-01

 
 
 
 
201

The Philadelphia Marriott: A convention center flagship hotel  

Energy Technology Data Exchange (ETDEWEB)

This article describes the state-of-the-art HVAC system at the Philadelphia Marriott Hotel. Thermal comfort and indoor air quality are emphasized. The system uses a hybrid gas absorption/electric centrifugal chilled water plant, variable flow pumping, water-side economizers to provide free cooling, central air handling units with air-side economizers and flow monitoring equipment.

Shulman, M.S. [Giovanetti-Shulman Associates, Drexel Hill, PA (United States); Mattocks, J. [Mechanical Design International, Inc., Ellicott City, MD (United States)

1997-01-01

202

A Study on Load Characteristics for Hospital, Hotel and Department  

Energy Technology Data Exchange (ETDEWEB)

This paper shows a load characteristics for hospital, hotel and department, that was made by the systematic and statistical way considering actual conditions, such as investigated electric equipment capacity, electric power consumption, load characteristics, etc for 58 buildings. (author). 5 figs., 6 tabs.

Kim, Se Dong [Doowon Technical College (Korea, Republic of); Choi, Do Hyuk; Ryu, Seung Gi; Moon, Hak Ryong [Korea Institute of Contruction Technology (Korea, Republic of)

1997-07-21

203

Psychosocial work factors and shoulder pain in hotel room cleaners.  

UK PubMed Central (United Kingdom)

BACKGROUND: Hotel room cleaners have physically demanding jobs that place them at high risk for shoulder pain. Psychosocial work factors may also play a role in shoulder pain, but their independent role has not been studied in this group. METHODS: Seventy-four percent (941 of 1,276) of hotel room cleaners from five Las Vegas hotels completed a 29-page survey assessing health status, working conditions, and psychosocial work factors. For this study, 493 of the 941 (52%) with complete data for 21 variables were included in multivariate logistic regression analyses. RESULTS: Fifty-six percent reported shoulder pain in the prior four weeks. Room cleaners with effort-reward imbalance (ERI) were three times as likely to report shoulder pain (OR 2.99, 95% CI 1.95-4.59, P = 0.000) even after adjustment for physical workload and other factors. After adjustment for physical workload, job strain and iso-strain were not significantly associated with shoulder pain. CONCLUSIONS: ERI is independently associated with shoulder pain in hotel room cleaners even after adjustment for physical workload and other risk factors.

Burgel BJ; White MC; Gillen M; Krause N

2010-07-01

204

Tumeda animatsiooni surm Euroopas : Priit Pärna "Hotell E" / Andreas Trossek  

Index Scriptorium Estoniae

Vaadeldakse, kuidas M. Gorbatšovi võimuletuleku aastail esilekerkinud sotsiaalkriitilisemate filmide trend Eesti animatsioonis kulmineerub ja ühtlasi lõpeb Priit Pärna joonisfilmiga "Hotell E" (1992) - filmis on kombineeritud endisele Ida-Euroopale iseloomulik sotsialismivastane võimukriitika igatseva ihaga alati virtuaalsena tajutud lääne suunas

Trossek, Andreas, 1980-

2011-01-01

205

Residents' Coping Strategies in an Extended-Stay Hotel Home  

Science.gov (United States)

Some families live in extended-stay hotels as a solution after housing displacement. This temporary accommodation provides a furnished home environment with resources such as a kitchenette, bed, heating/air conditioning, and room services with one payment that can be made weekly or monthly without a credit check or rent deposit. Despite these…

Lewinson, Terri

2010-01-01

206

OpinionSeer: interactive visualization of hotel customer feedback.  

Science.gov (United States)

The rapid development of Web technology has resulted in an increasing number of hotel customers sharing their opinions on the hotel services. Effective visual analysis of online customer opinions is needed, as it has a significant impact on building a successful business. In this paper, we present OpinionSeer, an interactive visualization system that could visually analyze a large collection of online hotel customer reviews. The system is built on a new visualization-centric opinion mining technique that considers uncertainty for faithfully modeling and analyzing customer opinions. A new visual representation is developed to convey customer opinions by augmenting well-established scatterplots and radial visualization. To provide multiple-level exploration, we introduce subjective logic to handle and organize subjective opinions with degrees of uncertainty. Several case studies illustrate the effectiveness and usefulness of OpinionSeer on analyzing relationships among multiple data dimensions and comparing opinions of different groups. Aside from data on hotel customer feedback, OpinionSeer could also be applied to visually analyze customer opinions on other products or services. PMID:20975149

Wu, Yingcai; Wei, Furu; Liu, Shixia; Au, Norman; Cui, Weiwei; Zhou, Hong; Qu, Huamin

207

OpinionSeer: interactive visualization of hotel customer feedback.  

UK PubMed Central (United Kingdom)

The rapid development of Web technology has resulted in an increasing number of hotel customers sharing their opinions on the hotel services. Effective visual analysis of online customer opinions is needed, as it has a significant impact on building a successful business. In this paper, we present OpinionSeer, an interactive visualization system that could visually analyze a large collection of online hotel customer reviews. The system is built on a new visualization-centric opinion mining technique that considers uncertainty for faithfully modeling and analyzing customer opinions. A new visual representation is developed to convey customer opinions by augmenting well-established scatterplots and radial visualization. To provide multiple-level exploration, we introduce subjective logic to handle and organize subjective opinions with degrees of uncertainty. Several case studies illustrate the effectiveness and usefulness of OpinionSeer on analyzing relationships among multiple data dimensions and comparing opinions of different groups. Aside from data on hotel customer feedback, OpinionSeer could also be applied to visually analyze customer opinions on other products or services.

Wu Y; Wei F; Liu S; Au N; Cui W; Zhou H; Qu H

2010-11-01

208

Product flexibility and price competition in Hotelling's duopoly  

Digital Repository Infrastructure Vision for European Research (DRIVER)

In a Hotelling's duopoly with a general transportation cost function, we study competition through catalog: each firm chooses at the same time a price and a location. With simultaneous catalog offers, there is no equilibrium in pure strategies for high valuations of the consumers, while a Stackelber...

Fleckinger, Pierre; Lafay, Thierry

209

Hotelling's Formula for the Volume of Tubes and Naiman's Inequality.  

Science.gov (United States)

Motivation by the question of testing for a nonlinear parameter in a regression model with independent, homoscedastic normal residuals, Hotelling (1939) was led to consider the geometric problem of computing the volume of a tube of given radius around a c...

I. Johnstone D. Siegmund

1987-01-01

210

Hotelling's Approach to Testing for a Nonlinear Parameter in Regression.  

Science.gov (United States)

The method suggested by Hotelling (1939) to test for a nonlinear parameter in a regression model is reviewed. Using the method of Weyl (1939), we derive a simple expression for the volume of a tube about a two dimensional manifold with boundary embedded i...

M. Knowles D. Siegmund

1988-01-01

211

Two dimensional Hotelling model : analytical results and numerical simulations  

Digital Repository Infrastructure Vision for European Research (DRIVER)

We present an analytical solution to a two dimensional Hotelling model with quadratic transportation costs for two stores in a square city. We assume that the consumers choice as to which store to patronize is tempered by a logit function. As in the one-dimensional case, stores are led to aggregate ...

Larralde, Hernán; Jensen, Pablo; Edwards, Margaret

212

Commentary on Harold Hotelling's Articles on the Teaching of Statistics.  

Science.gov (United States)

It is close to half a century since the first of these two papers by Hotelling was published. The second paper, published nearly a decade after publication of the first, reexamines the issues raised in the first and amplifies on the organizational and tea...

S. S. Gupta

1988-01-01

213

Mental Workload Assessment in a Taiwanese Hotel Chain  

Digital Repository Infrastructure Vision for European Research (DRIVER)

Workload assessment is one of the most serious concerns for a manager, since a long-term heavy workload may affect employees’ physical and mental health, performance and productivity, as well as turnover. Because reception clerks are the first contract points for customers in a hotel, their serv...

Yang Wu

214

UK energy efficiency strategy  

Energy Technology Data Exchange (ETDEWEB)

The lack of a coherent energy efficiency strategy in the UK means the country is losing out on new jobs, improved public sector housing, increased competitiveness in the market place, and a new technology. Policy context, investment appraisal in energy sector and institutional structures are discussed.

1986-01-01

215

UK capabilities. Steam turbines  

Energy Technology Data Exchange (ETDEWEB)

This brochure focuses on the expertise and capabilities of UK organizations with regard to steam turbines and steam turbine technology. A directory of plant manufacturers, materials producers, consultants/engineering services, and universities is given. Each entry includes a brief description of the services offered by the organisation, as well as their address, telephone and fax numbers, e-mail address and website addresses.

NONE

2000-03-01

216

Malnutrition in the UK.  

UK PubMed Central (United Kingdom)

Malnutrition is estimated to cost the UK twice that of obesity every year, but it is still an often overlooked problem. Dr Mabel Blades, a freelance Registered Dietician and Nutritionist, looks at the problems that malnutrition presents and the solutions that we can use to combat it.

Blades M

2013-05-01

217

UK Theses Online?  

Digital Repository Infrastructure Vision for European Research (DRIVER)

Librarians from a number of UK universities, together with representation from the British Library, have formed the University Theses Online Group to explore the feasibility of an online service for the location and delivery of theses in electronic format. A survey of authors and supervisors of thes...

Friend, Frederick J. (UCL); GreyNet, Grey Literature Network Service

218

UK Mission to CERN  

CERN Document Server

At the end of June, nine experts from UK industry visited CERN to study techniques for developing distributed computing systems and to look at some specific applications. In a packed three-day programme, almost 40 CERN experts presented a comprehensive survey of achievements.

2004-01-01

219

Social Media and eCRM as a Prerequisite for Hotel Success  

Directory of Open Access Journals (Sweden)

Full Text Available Development of information and communication technology (ICT) has enabled the development of electronic customer relations (eCRM) as a business strategy that uses web technologies for developing the capacity and enabling hotels to engage guests in the strong, personalized and mutually beneficial interactive relationship, and thus increase their profitability and sales efficiency. Internet development has enabled the rapid growth of hotel industry. Today, hotel managers are completely aware of benefits that Internet as a promotion tool offers to their business, and accordingly, they are motivated to create greater awareness of their hotels with the goal of increasing number of guests and improving hotel reputation. This article describes how eCRM strategy is used by hotel managers to promote the hotel, more specifically, how much impact websites, social media and e-mail marketing campaigns have on hotelpromotion and business performance.

Boris Milovi?

2012-01-01

220

Impact of Property Assets’ Management Styles on Effective Service Delivery in South-Western Nigerian Hotels  

Directory of Open Access Journals (Sweden)

Full Text Available A survey was conducted on probabilistically determined 57 hotels of various ‘stars’ in South-Western geo-political zone of Nigeria with specific objective of assessing the impact of hotel assets management styles on service delivery effectiveness. Data were collected on hotel organizations through their general managers, staff, and customers in addition to physical assessment of hotel structures and system operations. Stratified sampling technique was used in selecting the samples while Kothari’s formula was used to determine the sample size. Data analysis was executed using descriptive statistics, Spearman Correlation analysis and relative importance index. The findings showed that all the hotels that are using facilities management as assets’ management tool as against maintenance management or property management are more effective in their service delivery. It was recommended that the time is ripe for facilities management principles’ propagation and adoption among hotel operators as an instrument for sustainable hotel development in Nigeria.

Olufemi Daniel Durodola; Cyril Ayodele Ajayi; Samuel Adesiyan Oloyede

2011-01-01

 
 
 
 
221

Benchmarking energy use and greenhouse gas emissions in Singapore's hotel industry  

International Nuclear Information System (INIS)

Hotel buildings are reported in many countries as one of the most energy intensive building sectors. Besides the pressure posed on energy supply, they also have adverse impact on the environment through greenhouse gas emissions, wastewater discharge and so on. This study was intended to shed some light on the energy and environment related issues in hotel industry. Energy consumption data and relevant information collected from hotels were subjected to rigorous statistical analysis. A regression-based benchmarking model was established, which takes into account, the difference in functional and operational features when hotels are compared with regard to their energy performance. In addition, CO2 emissions from the surveyed hotels were estimated based on a standard procedure for corporate GHG emission accounting. It was found that a hotel's carbon intensity ranking is rather sensitive to the normalizing denominator chosen. Therefore, carbon intensity estimated for the hotels must not be interpreted arbitrarily, and industry specific normalizing denominator should be sought in future studies.

2010-01-01

222

Hotel Classification Systems: A Comparison of International Case Studies  

Directory of Open Access Journals (Sweden)

Full Text Available Over the last few decades we have witnessed an increasing interest of scholars andespecially operators in service quality in the lodging business. Firstly, it is important to observe thatthe diverseness of the hospitality industry also affects the classification of hotel quality. We canactually find many programmes, classifications and seals of quality promoted by public authoritiesand private companies that create confusion in the consumer perceptions of hotel quality. Moreover,new electronic distribution channels and their ratings are becoming a new way to gather informationabout a hotel and its quality. Secondly, a point that can cause complications is that different countriesand regions can choose differing approaches depending on the features of the classification (numberof levels, symbols used, etc.) and the nature of the programme (public, private). Considering theseassumptions and the recent changes in the Italian hotel classification system, this paper aims toanalyse the situation in Italy, underlining both its positive and negative aspects and comparing it withother European and North American cases. Based on a review of literature and tourism laws as wellas personal interviews with public authorities and exponents of the private sectors, we were able toidentify critical issues and trends in hotel classification systems. The comparison of case studiesshows a heterogeneous situation. Points in common are the scale and the symbol used but, if weanalyse the requirements of each category, we discover very different circumstances, also sometimesin the same country. A future European classification system could be possible only after astandardization of minimum requirements and criteria at a national level. In this situation brands andonline consumers’ feedbacks become even more considered by the customers in the hospitalityindustry.

Roberta Minazzi,

2010-01-01

223

Evaluation of the Environmental Health Conditions of Qom Hotels & Inns  

Directory of Open Access Journals (Sweden)

Full Text Available Background and ObjectivesTourism is one of the three major global industries with 4 percent annual economic growth. Qom with roughly 17 million tourists in 2005 was the second religious tourism center in Iran. This study was designed to determine the environmental health criteria of Qom hotels and inns in 2007.MethodsThis descriptive - cross sectional study was carried out based on a standard check list of substance of edible, drinkable, cosmetic and hygienic products law from ministry of health and medical sciences. The checklist included 73 questions which were completed by face to face interviews and sanitary inspections. After analyzing the results of each residential center, the questionnaires were classified into three categories: hygienic (over 80 score), sanitary (40-79) and unacceptable centers (less than 40). The data were presented and analyzed by descriptive and analytical statistical methods such as X 2 and Fisher exact test.ResultsThe percentages of hygienic, sanitary and unacceptable conditions of hotels and inns were 35.5, 54.8 and 9.7, respectively. There was a direct relationship between academic degree of residential managers and the validity of employees health card (P=0.042) ConclusionBased on this the research, the environmental status of Qom hotels and inns was in relatively desirable conditions. Residential places with unacceptable condition were almost located in the old region of the city (e.g. around the Holly Shrine). Due to the structural failures, architectural problems and tremendous cost for repairs, it’s better that their activities be stopped and banned by government. With regard to the high percentage of hotels with sanitary conditions, at least improvements in health conditions accompanied by training and supervision are recommended. Keywords: Environmental Health; Environment and Public Health; Hotel; Inn; Qom, Iran.

B. Farzinnia; M. Khazaei

2009-01-01

224

Evaluation of internal noise methods for Hotelling observer models  

International Nuclear Information System (INIS)

[en] The inclusion of internal noise in model observers is a common method to allow for quantitative comparisons between human and model observer performance in visual detection tasks. In this article, we studied two different strategies for inserting internal noise into Hotelling model observers. In the first strategy, internal noise was added to the output of individual channels: (a) Independent nonuniform channel noise, (b) independent uniform channel noise. In the second strategy, internal noise was added to the decision variable arising from the combination of channel responses. The standard deviation of the zero mean internal noise was either constant or proportional to: (a) the decision variable's standard deviation due to the external noise, (b) the decision variable's variance caused by the external noise, (c) the decision variable magnitude on a trial to trial basis. We tested three model observers: square window Hotelling observer (HO), channelized Hotelling observer (CHO), and Laguerre-Gauss Hotelling observer (LGHO) using a four alternative forced choice (4AFC) signal known exactly but variable task with a simulated signal embedded in real x-ray coronary angiogram backgrounds. The results showed that the internal noise method that led to the best prediction of human performance differed across the studied model observers. The CHO model best predicted human observer performance with the channel internal noise. The HO and LGHO best predicted human observer performance with the decision variable internal noise. The present results might guide researchers with the choice of methods to include internal noise into Hotelling model observers when evaluating and optimizing medical image quality

2007-01-01

225

STRATEGIC APPROACHES OF INTERNATIONAL HOTEL CHAINS TO ENTER ON THE ROMANIAN MARKET  

Directory of Open Access Journals (Sweden)

Full Text Available On the Romanian market 23,9% of all accommodation structures are hotels. Among these 4% are belonging to international hotel chains which is a very small percentage. Almost all international hotel chains realized the potential of the market and that is why they intend to increase the number of hotels opened in Romania. Hotel chains attempt to control and dominate the market as result of an extremely dynamic and complex environment. The decision made by a hotel company to carry out its activity in a foreign country and the way to enter into the market can be motivated by many reasons. The paper analysis the presence of international hotel chains on the Romanian hospitality market and the strategies used to enter on the Romanian market compared with the global strategies. The paper used the comparison method to highlight different entry strategies used by international hotel chains when entering a foreign market. For data collection, the main method used was the observation of annual statistical reports with the support of international hotel chains. The first international hotel chain that came in Romania was InterContinental in 1971, but the majority entered on the Romanian market after 2000. In 2012 other chains announced the intension to penetrate this market. The study identifies strategies for penetrating the Romanian market by international hotel chains. The preferred penetration strategy on the Romanian market is management contract followed by franchise. Not least are highlighted comparative aspects of internationalization decisions taken by the chains in the world and in Romania, analyzing whether in Romania are predominantly used the same strategy as in most other countries or some specific strategies. International hotel companies want to entre on the Romanian market because they consider that in this area is need for hotels which belong to the luxury segment but also hotels that belong to the economy segment.

Cosma Smaranda; Fleseriu Cristina

2012-01-01

226

Thirdhand smoke and exposure in California hotels: non-smoking rooms fail to protect non-smoking hotel guests from tobacco smoke exposure.  

UK PubMed Central (United Kingdom)

INTRODUCTION: This study examined tobacco smoke pollution (also known as thirdhand smoke, THS) in hotels with and without complete smoking bans and investigated whether non-smoking guests staying overnight in these hotels were exposed to tobacco smoke pollutants. METHODS: A stratified random sample of hotels with (n=10) and without (n=30) complete smoking bans was examined. Surfaces and air were analysed for tobacco smoke pollutants (ie, nicotine and 3-ethynylpyridine, 3EP). Non-smoking confederates who stayed overnight in guestrooms provided urine and finger wipe samples to determine exposure to nicotine and the tobacco-specific carcinogen 4-(methylnitrosamino)-1-(3-pyridyl)-1-butanone as measured by their metabolites cotinine and 4-(methylnitrosamino)-1-(3-pyridyl)-1-butanol (NNAL), respectively. FINDINGS: Compared with hotels with complete smoking bans, surface nicotine and air 3EP were elevated in non-smoking and smoking rooms of hotels that allowed smoking. Air nicotine levels in smoking rooms were significantly higher than those in non-smoking rooms of hotels with and without complete smoking bans. Hallway surfaces outside of smoking rooms also showed higher levels of nicotine than those outside of non-smoking rooms. Non-smoking confederates staying in hotels without complete smoking bans showed higher levels of finger nicotine and urine cotinine than those staying in hotels with complete smoking bans. Confederates showed significant elevations in urinary NNAL after staying in the 10 most polluted rooms. CONCLUSIONS: Partial smoking bans in hotels do not protect non-smoking guests from exposure to tobacco smoke and tobacco-specific carcinogens. Non-smokers are advised to stay in hotels with complete smoking bans. Existing policies exempting hotels from complete smoking bans are ineffective.

Matt GE; Quintana PJ; Fortmann AL; Zakarian JM; Galaviz VE; Chatfield DA; Hoh E; Hovell MF; Winston C

2013-05-01

227

Features in plans to install cogeneration at hotel. Hotel donyu keikaku no tokushoku  

Energy Technology Data Exchange (ETDEWEB)

This paper summarizes features of introducing a cogeneration system to a hotel. Important in installing a cogeneration system is a consideration on generator capacity, generator model, and system configuration. Selecting a generator with smaller capacity may be advantageous from an overall efficiency viewpoint, but selecting a capacity that can reduce annual energy cost by 10%-30% is more advantageous when seen from the investment efficiency. Prime mover types by fuel may include gas engine, diesel engine, gas turbine, lean fuel burning gas engine, and multi-fuel engine, each requiring environmental considerations for selection. As for system configuration, it enables all kinds of waste heats to be utilized, where annual overall efficiency can reach a theoretical overall efficiency of the engine (70% to 80%). The system requires a control to retain waste heat recovery amount [ge] waste heat utilization amount. An example of the cogeneration plant installation presents the following values: Power generation ratio at 21%, waste heat utilization rate at 83%, average generation load rate at 90.7%, average power generation efficiency at 29.9%, average overall efficiency at 74.3%. The average overall efficiency is a value close to the theoretical heat balance. 2 refs., 10 figs., 6 tabs.

Taga, T. (Chiyoda Corp., Tokyo (Japan))

1993-05-01

228

UK Tax Update  

Energy Technology Data Exchange (ETDEWEB)

The presentation deals with the North Sea fiscal regime, a modern system for corporation tax payments, transfer pricing, general anti-avoidance rule for direct taxes, treaty refunds, deductibility of interest for corporation tax, UK/US double taxation convention, and plain and simple tax legislation. Part of the background for the presentation was the fact that in England a new Labour Government had replaced the Conservatives and the new Chancellor had announced a review of the North Sea fiscal regime.

Deakin, John F.

1998-07-01

229

Operating experience in a hotel. Combined systems of VRF multisplit systems and gas heat pumps; Betriebserfahrungen in einem Hotel. Kombination aus VRF-Anlagen und Gaswaermepumpe  

Energy Technology Data Exchange (ETDEWEB)

A 60-room hotel was equipped with VRF technology as the heating boiler had to be replaced and a hotel rooms air conditioned. A combination of VRF technology and a gas-fuelled heat pump was found to be economically efficient as this will provide both room heating and cooling in the summer season. (orig.)

Neubauer, D. [Airbus Hamburg (Germany); Trogisch, A. [Hochschule fuer Technik und Wirtschaft Dresden (Germany). Lehrgebiet TGA

2007-07-01

230

Use of groundwater for heating and cooling. A hotel with an ecological building services engineering; Grundwassernutzung fuer Heizung und Kuehlung. Ein Hotel mit oekologischer Gebaeudetechnik  

Energy Technology Data Exchange (ETDEWEB)

Renewable energies and environmental compatibility were the main considerations in the construction of the new conference hotel ''Lago'' in direct proximity to the exhibition grounds of Ulm (Federal Republic of Germany). The hotel in idyllic location at the lake Au was built with predominantly natural minerals and equipped with ecologically compatible building services engineering.

Edel, Alexander [conplaning GmbH, Ulm (Germany); Lauster, Marcus

2010-07-01

231

Turbulence in the heat exchanger tube. Marriott Hotel Frankfurt reduces energy consumption for water heating; Turbulenz im Tauscherrohr. Marriott-Hotel Frankfurt reduziert Warmwasserenergie  

Energy Technology Data Exchange (ETDEWEB)

In October 2006, new water heaters were installed in the Marriott Hotel building at Frankfurt. The new system comprises three components, i.e. a heat store, heat exchanger and control system to ensure permanent high efficiency and to comply with the special requirements of a big hotel. (orig.)

Genath, B.

2007-02-15

232

Cogeneration unit combined with electric heat pumps in Bremen hotel  

Energy Technology Data Exchange (ETDEWEB)

A pilot plant for energy conservation and efficient energy use was installed in a new hotel building in Farge near Bremen in spring 1981. A gas engine with a driving power of 83 kW drives a 100 kVA generator with an electric power of 77 kW while the engine waste heat of 114 kW is used for space heating. The generator, in turn, supplies electric power to three electric heat pumps, each with a connected power of 12 kW and a thermal power of 35 kW. It also drives the water pumps for the primary circuit of the electric heat pumps, all kitchen appliances, refrigerators, ventilation and air conditioning systems of the hotel and the waste water pumping sytem.

Urbanek, A.

1981-03-01

233

PENERAPAN MANAJEMEN ENERGI DI HOTEL SEBAGAI USAHA MENGURANGI EMISI KARBON  

Directory of Open Access Journals (Sweden)

Full Text Available Energy management is very crucial now days due to the energy crisis and considering the emission produce by the activity. The production of energy releases large amount carbon emission to the environment, in addition the energy usage also produces carbon emission. Therefore, the unwise usage of energy leads to damage environment due to double amount of carbon emission. Application an energy management has an important role in reducing energy use in hotel particularly. Energy management in a hotel has produced a decision to apply a heat recovery system at their air condition system. It has significantly reduced oil consumption of the boiler from 772.274 litre/year to 158.472 litre/year that means a reduced on the carbon emission of 1.641.307 kg /year.

I.A. Dwi Giriantari; Made Sumantera

2009-01-01

234

Demonstrating The Invariance Property Of Hotelling T2 Statistic  

Directory of Open Access Journals (Sweden)

Full Text Available Numerous control chart procedures were developed and their widespread applicability as vital tools in statistical process control cannot be overemphasized. Under normal circumstances, process monitoring and control should include several interrelated process variables. The Hotelling T2 statistic being one of the most popular control chart procedures can be utilized to detect whether the observed disturbance in a given process is as a result of some perturbations in the mean vector of the quality characteristics or in their variability. One of the most notable features of Hotelling T2 statistic is its invariance property. This article demonstrates this important property using a real dataset obtained from a well-known cement production company in Nigeria.

SANI SALIHU ABUBAKAR, ABUBAKAR YAHAYA

2013-01-01

235

Strategic Planning and Organisational Effectiveness in Jordanian Hotels  

Directory of Open Access Journals (Sweden)

Full Text Available The tourism sector in Jordan is the second largest private sector employer and the second highest producer offoreign exchange. This sector, however, has been affected by many external factors in the Middle East, such aswars, turmoil and, most recently, the Arab Spring. Given the changing environment in which these hotels aredoing business, they require a high ability for adaptation in order to grow and compete. Despite this, littleresearch has been undertaken in this area. This research, therefore, aims to identify and examine thecharacteristics of strategic planning systems in Jordanian hotels and their relationship with organizationaleffectiveness.In order to achieve this aim, a questionnaire is developed after reviewing the literature related to strategicplanning and its effectiveness in both developed and emerging markets. The empirical research is undertaken viaa survey of all four- and five-star hotels operating around Jordan’s most popular tourist attractions: Amman, theDead Sea, Petra and Aqaba. A total of 138 questionnaires were handed to the entire target population of 46hotels. This questionnaire yielded an 80.4% per cent response rate.The main findings of this research are: the mean time horizon for strategic planning is 5.4 years; topmanagement and boards of directors have less participation in strategic planning processes than outsideconsultants; internal scanning is used less frequently than external scanning; some important strategy analysistools are used less frequently than traditional ones; and the areas of research and development and technologyare rarely covered. However, strategic planning is found to be positively and significantly related toorganisational effectiveness.

Jehad Aldehayyat; Adel Al Khattab

2012-01-01

236

Evaluation of the Environmental Health Conditions of Qom Hotels & Inns  

Directory of Open Access Journals (Sweden)

Full Text Available Background and ObjectivesTourism is one of the three major global industries with 4 percent annual economic growth. Qom with roughly 17 million tourists in 2005 was the second religious tourism center in Iran. This study was designed to determine the environmental health criteria of Qom hotels and inns in 2007. MethodsThis descriptive - cross sectional study was carried out based on a standard check list of substance of edible, drinkable, cosmetic and hygienic products law from ministry of health and medical sciences. The checklist included 73 questions which were completed by face to face interviews and sanitary inspections. After analyzing the results of each residential center, the questionnaires were classified into three categories: hygienic (over 80 score), sanitary (40-79) and unacceptable centers (less than 40). The data were presented and analyzed by descriptive and analytical statistical methods such as X 2 and Fisher exact test. ResultsThe percentages of hygienic, sanitary and unacceptable conditions of hotels and inns were 35.5, 54.8 and 9.7, respectively. There was a direct relationship between academic degree of residential managers and the validity of employees health card (P=0.042) ConclusionBased on this the research, the environmental status of Qom hotels and inns was in relatively desirable conditions. Residential places with unacceptable condition were almost located in the old region of the city (e.g. around the Holly Shrine). Due to the structural failures, architectural problems and tremendous cost for repairs, it’s better that their activities be stopped and banned by government. With regard to the high percentage of hotels with sanitary conditions, at least improvements in health conditions accompanied by training and supervision are recommended.

B Farzinnia

2012-01-01

237

Hotel industry turns to remote control energy management  

Energy Technology Data Exchange (ETDEWEB)

Like all sectors of the economy, members of the hotel/motel industry are cutting back on their energy use and looking for new ways to cut energy costs. It is the introduction of sophisticated computerized energy management systems in the lodging industry that is making the real difference. Best Western's Carlton Place Hotel is the only hotel in Canada to have an energy management system with a power line carrier communications installation. The HCS-1204 system duty cycles the guest rooms at an occupied and unoccupied rate which cuts energy costs but maintains rooms at a comfortable temperature. In general, the system controls the heating and air conditioning of other parts of the hotel such as the lobby and the restaurant. Control is based on occupancy, usage, time of day and outside temperature. The system also monitors demand and sheds designated loads to reduce demand billing. It is estimated the types of energy management system keep energy bills 15-20% lower and have an average two-year payback. The microprocessor-based system gives commands by activating a sensor in the heating/cooling unit via a power line carrier - a radio frequency digital signal that travels from the command computer to a remote control unit over a building's electrical wiring. A transmitter installed where electricity enters a building introduces the FM signal to the electrical wiring. The building's electrical power wiring acts as the communications bus for this product. Once such an energy management system is installed it is important to monitor energy bills and keep track of kilowatts, kilowatt-hours, and dollars saved. An energy savings recorder can be connected to the pulse intiator or the electric utility meter and will measure energy and energy demand. The recording device is also incorporated into the microprocessing system.

Scott, G.

1988-04-01

238

Integrated Information System for reserving rooms in Hotels  

Directory of Open Access Journals (Sweden)

Full Text Available It is very important to build new and modern flexible dynamic effective compatible reusable information systems including database to help manipulate different processes and deal with many parts around it. One of these is managing the room reservations for groups and individual, to focus necessary needs in hotels and to be integrated with accounting system. This system provides many tools can be used in taking decision.

Dr. Safarini Osama

2011-01-01

239

Cluster analysis of companies of the hotel industry of Ukraine ?????????? ?????? ??????????? ???????????? ????????? ???????  

Directory of Open Access Journals (Sweden)

Full Text Available The goal of the article is a cluster analysis for determination of stable unions between 20 hotels in the City of Donetsk on the basis of such indicators as: productivity, income per one employee, level of the labour payment fund, share of bonuses and quality level of the personnel. Having conducted a cluster analysis with the help of the STATISTICA 8.0 software, the article justifies a necessity of use of several methods of clusterisation, namely: hierarchical method and k-averages method. It conducts calculation of assessment of the quality level of the hotel personnel on the basis of a developed computer application, which includes the following indicators: attitude to work; level of knowledge and working experience; organisational abilities; ability to work with people; ability to work with documents and information; ability to make and realise decisions in time; ability to develop and implement innovations; and moral and ethical character features. The article marks out 6 clusters and conducts a comparative analysis of the obtained clusters for the 2010 and 2012 years and analyses mean values of indicators in the years under question. The prospect of further studies in this direction is the conduct of a cluster analysis among hotels of the City of Donetsk using the two-way joining method for determination of the most optimal stable union of hotels and its further development at the national level, which would facilitate development of the adjacent sectors of economy and sphere of services.????? ?????? ???????? ?????????? ??????????? ??????? ??? ??????????? ??????? ??????????? ????? 20 ??????????? ?????? ??????? ?? ?????? ????? ??????????? ???: ??????????????, ??????? ?? 1 ??????????, ??????? ????? ?????? ?????, ???? ?????? ? ???????????? ??????? ?????????. ? ?????????? ?????????? ??????????? ??????? ? ??????? ???????????? ??????????? STATISTICA 8.0, ?????????? ????????????? ????????????? ?????????? ??????? ?????????????, ? ??????: ????????????? ????? ? ????? ? - ???????. ???????? ?????? ?????? ????????????? ?????? ????????? ???????? ?? ?????? ????????????? ???????????? ?????????, ??????? ???????? ????? ??????????: ????????? ? ??????; ??????? ?????? ? ???? ??????; ??????????????? ???????????; ?????? ???????? ? ??????; ?????? ???????? ? ??????????? ? ???????????; ?????? ???????????? ????????? ? ????????????? ???????; ??????????? ????????????? ? ???????? ?????????; ????????-????????? ????? ?????????. ???????? 6 ?????????, ???????? ????????????? ?????? ?????????? ????????? ?? 2010, 2012 ????, ???????????????? ??????? ???????? ??????????? ? ??????????? ?????. ????????????? ?????????? ???????????? ? ?????? ??????????? ???????? ?????????? ??????????? ??????? ????? ???????? ?????? ??????? ??????? two-way joining ??? ??????????? ???????? ???????????? ??????????? ??????????? ??????????? ???????????? ????????? ? ??? ??????????? ???????? ?? ???????????? ??????, ??? ?

Gavrish Ekaterina S.

2013-01-01

240

Winning cancer centre has 'hotel-like' quality.  

UK PubMed Central (United Kingdom)

A "highly effective" three-way partnership between architects Anshen + Allen, the Newcastle upon Tyne Hospitals NHS Foundation Trust, and Laing O'Rourke, has created a non-institutional and welcoming new cancer treatment and renal services centre in Newcastle upon Tyne which, despite the gruelling nature of some of the therapies set to be offered, has a character and feel early users describe as "more like a four-star hotel" than a conventional healthcare facility. Jonathan Baillie reports.

Baillie J

2009-04-01

 
 
 
 
241

Retrofitting a hotel with plastic tubes - a gradual process  

Energy Technology Data Exchange (ETDEWEB)

Without inhibition, during the 60s, the galvanized iron tubes of the Nassauer Hof hot water distribution system had to be renewed every three or four years. The softening system finally installed extended the service life of the tubes to about 15-18 years. However, this period is still weighing heavily on the annual operating expenses. Only recently the hotel management decided to install plastic tubes. The experiment proved to be successful. Even the time spent on retrofitting was reduced.

1986-10-01

242

Winning cancer centre has 'hotel-like' quality.  

Science.gov (United States)

A "highly effective" three-way partnership between architects Anshen + Allen, the Newcastle upon Tyne Hospitals NHS Foundation Trust, and Laing O'Rourke, has created a non-institutional and welcoming new cancer treatment and renal services centre in Newcastle upon Tyne which, despite the gruelling nature of some of the therapies set to be offered, has a character and feel early users describe as "more like a four-star hotel" than a conventional healthcare facility. Jonathan Baillie reports. PMID:19452798

Baillie, Jonathan

2009-04-01

243

Power Quality Measurement in a Modern Hotel Complex  

Directory of Open Access Journals (Sweden)

Full Text Available The paper presents the analysis of power quality characteristics at the 10 kV grids supplying a modern hotel complex in Montenegrin Adriatic coast. The consumer is characterized with different type of loads, of which some are with highly nonlinear characteristic. For example, smart rooms, lift drives, modern equipment for hotel kitchen, public electric lighting, audio, video and TV devices, etc. Such loads in the hotel complex may be source of negative effects regarding power quality at MV public distribution network (10 kV and 35 kV). In the first part of the paper, results of harmonic measurement at a 35/10 kV substation are presented. The measurements lasted one week in real operating conditions (in accordance with EN 50160). The results were the basis for developing a simulation model. The measurement results were analyzed and compared with simulation ones. Application of harmonic filter is simulated. Filter effects on harmonic level is calculated and discussed using simulation results.

Velimir Strugar; Vladimir Kati?

2010-01-01

244

Supply Chain Management Performance in Tourism. Continental Hotels Chain Case  

Directory of Open Access Journals (Sweden)

Full Text Available With its origins in logistics, Supply Chain Management (SCM) concept is covering all managerial aspects of the flow of materials and information from source to customer, across the entire range of materials handling and movement functions, and throughout an organization and its supply channels. In tourism, these issues relate to the whole process of providing tourism services from sourcing of raw materials, products or different services) to supply and distribution, and SCM performance can ultimately be measured by customer satisfaction. Thus, an important component of tourism SCM is the demand management. Therefore, this study aims to highlight the features of the concept of SCM and demand management in tourism, with an emphasis on a hotel chain in Romania, based on research and analysis of tourist traffic indicators as well as assessment of customers satisfaction. The sources of information are the internal company statistics, as well as various hotels booking websites that offer customers’ feedback. The results of the study provide a snapshot of how the hotel demand management can influence SCM performance in tourism.

Gabriela ?igu; Bogdan C?l?re?u

2013-01-01

245

Performance of a hotel chilled water plant with cool storage  

Energy Technology Data Exchange (ETDEWEB)

A comprehensive monitoring suite was installed at a large convention hotel located in San Francisco, CA. The instrumentation was used for a research project to evaluate the effectiveness of electricity price based controls that automate response to real time pricing and to characterize the operation and performance of the hotel's chilled water plant that included a newly installed ice cool storage system. The hotel operates under real-time electricity rates. To date, over four years of data have been collected. Data included electricity use for all chillers, secondary coolant, chilled water, condenser pumps, and the cooling tower fans. Thermal flow data were also collected for the storage system, ice chiller, direct cooling chillers, and chilled water load loops. This paper (1) describes the chilled water plant, (2) defines the performance measurement objectives for the project, (3) discusses operational experience with the plant, focusing on the cool storage system, (4) analyzes chilled water plant and cool storage system operation by examining the charge/discharge heat flow data, and (5) evaluates how well the plant as a whole and the cool storage system specifically met cooling loads of the facility, and how this affected their use.

Gillespie, K.L.; Blanc, S.L.; Parker, S.

1999-07-01

246

Work Stress and Well-being in the Hotel Industry.  

UK PubMed Central (United Kingdom)

Employee stress is a significant issue in the hospitality industry, and it is costly for employers and employees alike. Although addressing and reducing stress is both a noble goal and is capable of resulting in expense reductions for employers, the nature and quantity of hospitality employee stress is not fully understood. The first aim of this study was to identify common work stressors in a sample of 164 managerial and hourly workers employed at 65 different hotels who were each interviewed for eight consecutive days. The two most common stressors were interpersonal tensions at work and overloads (e.g., technology not functioning). The second aim was to determine whether there were differences in the types and frequency of work stressors by job type (i.e., managers v. non-managers), gender, and marital status. Hotel managers reported significantly more stressors than hourly employees. There were no significant differences by gender or marital status. The third aim was to investigate whether the various stressors were linked to hotel employee health and work outcomes. More employee and coworker stressors were linked to more negative physical health symptoms. Also, interpersonal tensions at work were linked to lower job satisfaction and greater turnover intentions.

O'Neill JW; Davis K

2011-06-01

247

A Prototype Hotel Browsing System Using Java3D  

UK PubMed Central (United Kingdom)

Java3D is an application-centred approach to building3D worlds. We use Java3D and VRML to design a prototypeWWW-based 3D Hotel Browsing system. A Java3D scenegraph viewer was implemented to interactively explore objectsin a virtual universe using models generated by acommercial computer graphics suite and imported using aVRML file loader. A special collision prevention mechansimis also devised. This case study is reported here by reviewingthe current aspects of the prototype system.1. IntroductionA number of hotel companies, travel agents and otherorganisations currently have sites on the World Wide Web(WWW) where guests can get information about hotel accommodation.The aim of this project is to specify, designand implement a WWW application which will allow guestsvisiting such web sites to download 3D models of a hoteland take a virtual tour of the facilities available. For example,this may involve "walking" around a room or the sportscentre of the establishment.Th...

D. Ball; M. Mirmehdi

248

Empirical Determination of Property Assets Management Styles in South-Western Nigeria Hotels  

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Full Text Available A survey was conducted on probabilistically determined 57 hotels of various ‘stars’ in South-Western geo-political zone of Nigeria. The study investigates hotels’ property assets management styles with a view to fashioning out appropriate management methodology and develop an integrated resource management framework. Data were collected from hotel organizations’ management, general managers, staff and customers. Information obtained was complemented by the physical assessment of hotel structures and system operations. Stratified sampling technique backed by cluster sampling was used. Descriptive statistics was employed for statistical analysis. Findings showed that maintenance management predominates in the industry while facilities management is just filtering in with emphasis on facilities benchmarking. Property management is not favoured at all. The study recommends that Nigeria Tourism Development Corporation should develop a framework for quality assurance policy improvement among hotels in Nigeria. By so doing, hotel management companies and intending property development and management companies would be guided and buoyed into doing things beyond benchmarking.

Olufemi Daniel Durodola; Samuel Adesiyan Oloyede

2011-01-01

249

Discuss on the Improvement of Management Strategy for China Group Hotel  

Directory of Open Access Journals (Sweden)

Full Text Available In recent years, the enterprise management pattern has been changed greatly due to the rapid development of China economy. There are emerging many big group enterprises by adjustment and union. Some star class hotels have purchased other hotels to form group hotels in order to expand their scales. The small hotels, especially the ones with ill-management, purchased by the star class ones, have faced the problems of reconstructing and reforming after their enrollment. In particular, the reform is mainly concerning the consciousness. Besides, there are personnel reform, management reform, and software and hardware improvement, etc. how to reform the purchased small hotels and predetermine the future under the present policy and situation is the main point in this thesis. I do I hope this paper can make a contribution for China's group hotel in bringing in more foreign exchange income.

Junfeng Li

2009-01-01

250

A study of energy performance of hotel buildings in Hong Kong  

Energy Technology Data Exchange (ETDEWEB)

A study of energy performance in 16 quality hotels in Hong Kong has been carried out and the results are reported. An average Energy Use Index (EUI) based on unit floor area has been derived for hotel buildings in Hong Kong using energy consumption data for 1995. The breakdown of energy use showed that electricity dominated total energy consumption and that, on average, about one-third of total energy was used for air conditioning. A number of factors that affect the energy use in hotel buildings, such as year of construction, hotel class, etc., are reviewed. The difficulties in assessing hotel building energy performance are also discussed, and methods for adequately evaluating energy performance for hotel buildings are proposed. (author)

Deng, S.-M.; Burnett, J. [Department of Building Services Engineering, The Hong Kong Polytechnic University, Kowloon, Hong Kong (China)

2000-07-01

251

Solar heat on a grand scale for Hotel Europa in St. Moritz; Solarwaerme in grossem Stil fuer Hotel Europa  

Energy Technology Data Exchange (ETDEWEB)

This article reports on the largest solar heat installation on a hotel in Switzerland that has been installed on the roof of a hotel in St. Moritz. The 265 square metres of solar collectors are stated as being able to produce 235,000 kWh of heat annually and save around 50,000 litres of heating oil, especially because the oil boiler can be totally turned off in the summertime. The history of the project is discussed and the use of the heat for space heating purposes, the preparation of hot water and for the heating of a wellness-pool is noted. The extreme climatic conditions at this high-alpine location are discussed.

Hartmann, S.

2009-07-01

252

UK Air Pollution Bulletin  

Science.gov (United States)

Hourly updates of levels of benzyne, 1-3 butadiene, ozone, nitric oxide, sulfur dioxide, carbon monoxide, and particles in Britain's air are accessible at the UK Air Pollution Bulletin Website. Provided by the United Kingdom Department of Transport, Environment and the Regions, this site gives air quality information along with yearly average concentrations of the above-mentioned chemicals, graphical summaries, historical summaries, and maps and information about monitoring sites. The data pages are arranged in a versatile way so that users can view information by geographic site, pollutant, or year. Daily, weekly, and annual summaries of pollutant concentrations are available.

253

New hotel near Hitler's Bavarian retreat draws sharp criticism  

Science.gov (United States)

Just over a month after the 60th anniversary of the liberation of Auschwitz, another reminder of Adolf Hitler's legacy has created additional controversy in Germany. This week a five-star hotel operated by the InterContinental group opened near the location of Hitler's Alpine retreat on top of the Olbersalzberg mountain in Bavaria. Bavarian tourism and finance officials were quick to defend the decision to allow the construction of such a property, and some local residents also spoke out in favor of developing the region's tourism industry. Hitler's original retreat on the site was largely destroyed by Allied bombers near the conclusion of war, and the US military used the area as a resort for more than 50 years before returning the area to Germany in 1996. Since 1999, there has been a documentation center that has provided information to tourists on the history of the site. The hotel remains controversial, and as one former leader of one of Germany's leading Jewish organization commented, "The building of a luxury hotel in Olbersalzberg is tasteless and robs the place of its history".The first link offered here will take visitors to a news story from The Globe and Mail that offers some discussion of the new hotel. The second link will take visitors to another piece about the new luxury resort and hotel, offered by the Deutsche Welle, the well-regarded German international broadcasting service. The third link leads to a website dedicated to providing tourist information about the Berchtesgaden region of Germany. The fourth link leads to the official homepage for the state of Bavaria where visitors may learn about government, economy, education, and the people in the region. The fifth link leads to a fine online archive of Nazi and East German propaganda offered for scholarly and educational purposes through the efforts of Professor Randall Bytwerk at Calvin College. The final link will take visitors to the very interesting psychological profile of Adolph Hitler that was created during World War II by Walter C. Langer of the Office of Strategic Services in the hope that such a report would "be helpful in gaining a deeper insight into Adolf Hitler and the German people."

254

UK retail marketing survey 94  

International Nuclear Information System (INIS)

This document draws together data on the United Kingdom (UK) petroleum market up to the end of 1993. Lists include suppliers of petrol to the UK market listed by brand name, a regional breakdown of petrol and derv outlets, UK outlets which retail derv. Average retail prices for motor spirit and derv per litre are given as are sites fitted with Vapour Recovery equipment. Other tables shown indicate various companies' share of the market in terms of the percentage of petrol sites, including supermarkets. The volumes of motor spirit and derv delivered to retail and commercial customers between 1984 and 1993 is also given. (UK).

255

Customer Satisfaction in the Hotel Industry: A Case Study from Sicily  

Directory of Open Access Journals (Sweden)

Full Text Available In order to be successful in the market it is not sufficient to attract new customers managers must concentrate onretaining existing customers implementing effective policies of customer satisfaction and loyalty. In hotelindustry customer satisfaction is largely hooked upon quality of service. A management approach focused oncustomer satisfaction can improve customer loyalty, thus increasing the positive image of the touristicdestination. Hence, exploring the importance for customers of hotel attributes in hotel selection is indispensable.Research on the topic of guest satisfaction, which translates into the consideration of whether or not customerswill return to a hotel or advise it to other tourists, is pivotal to the success of the hospitality business. Neglectingto pay attention to those hotel attributes considered most important by guests, may lead to negative evaluation ofthe hotel, thus restricting the chance of repeat patronage. We perform a qualitative analysis of a large hotel inSicily (IT), the Sporting Club Hotel in the town Cefalù, using the Critical Incident Approach (Hayes, 2008).Through the analysis of this case we evaluate the overall customer satisfaction level for the hotel and for eachservice supplied. We conclude discussing the result and proposing improvement in customer satisfactionmanagement of the hotel.

Gandolfo Dominici; Rosa Guzzo

2010-01-01

256

A DELPHI SURVEY ON HOTEL SERVICE QUALITY FRAMEWORKS AND THEIR APPLICATION  

Directory of Open Access Journals (Sweden)

Full Text Available Hotels have become an important aspect of a destination. It is therefore necessary to carry out evaluation of various studies and underpinning concept of quality models used in creating and sustaining leading service culture in hotels. This paper seeks to evaluate some of these expert frameworks using literature survey as the main source of deriving various expert propositions. Findings from the literature survey were further evaluated by Delphi team discussions to help generate recommendations. The study established that managers of hotels need to recognize the scientific significance of service improvement in hotel operations as a requirement for building their own competitive advantage and that of the destination where they operate.

Joe Kibuye WADAWI

2010-01-01

257

Contraste de la capacidad de respuesta a correos electrónicos entre hoteles independientes y de cadena Differences between the E-mail Response Capability of Independent and Chain Hotels  

Directory of Open Access Journals (Sweden)

Full Text Available El artículo muestra los resultados de la investigación llevada a cabo en México entre hoteles independientes y de cadena que operan en destinos de sol y playa con el objetivo de conocer la capacidad y calidad de respuesta a los servicios en línea, en este caso correo electrónico, que ofrecen a los clientes potenciales. A través del método del cliente misterioso se envió un mensaje de correo electrónico a 136 hoteles para conocer la capacidad de respuesta (tiempo en que el mensaje es contestado) y la calidad de respuesta (contestación a las necesidades de información solicitadas). Los resultados mostraron que para los casos analizados, los hoteles independientes mostraron un mejor desempeño en Capacidad y Calidad de Respuesta que los hoteles de cadena. Finalmente, se comentan algunas implicaciones teóricas de los resultados del estudio.The article shows the results of the study carried out in Mexico between independent and chain hotels which operate in sun and sea destinations. The aim of the study was to know the capacity and quality of the online services, in this case electronic mail, which the hotels offer to their potential clients. Through the method of the mysterious client an electronic message was sent to 136 hotels to know their answer capacity (time in which the message is answered) and the quality of the answer (answer to the asked for necessities of information). The independent hotels showed a better performance in Capacity and Quality of Answer than the chain hotels. Finally, some theoretical implications of the results of the study are mentioned.

Patricia Dominguez; Stéphanie Richert; Raúl Castro

2006-01-01

258

CUSTOMER RELATIONSHIP MANAGEMENT ( CRM) IN HOTEL INDUSTRY : A FRAMEWORK PROPOSAL ON THE RELATIONSHIP AMONG CRM DIMENSIONS, MARKETING CAPABILITIES, AND HOTEL PERFORMANCE  

Directory of Open Access Journals (Sweden)

Full Text Available Customer relationship management (CRM) has a growing popularity and is becoming one of the hottest academic and practical topics in the business field. In fact, due to the competitive environment, CRM is crucial and has become a niche for firm performance. However, there is limited research that reveals the relationship between CRM dimensions and hotel performance. Therefore this study is an attempt to provide a value conceptual model that explains the theoretical linkages existing between CRM dimensions and hotel performance. This study serves not only to clarify the relationship between CRM dimensions and hotel performance, but also to explain the mediation role of marketing capabilities in this relationship.

Abdul Alem Mohammed; Basri Rashid

2012-01-01

259

Impact of the Great East Japan Earthquake on Hotel Industry in Pacific Tohoku Prefectures ---From Spatio-Temporal Dependence of Hotel Availability---  

Science.gov (United States)

This paper investigates the impact of the Great Japan Earthquake(and subsequent tsunami turmoil) on socio-economic activities by using data on hotel opportunities collected from an electronic hotel booking service. A method to estimate both primary and secondary regional effects of a natural disaster on human behavior is proposed. It is confirmed that temporal variation in the regional share of available hotels before and after a natural disaster may be an indicator to measure the socio-economic impact at each district.

Sato, A.

260

Impact of the Great East Japan Earthquake on Hotel Industry in Pacific Tohoku Prefectures: From spatio-temporal dependence of hotel availability  

CERN Document Server

This paper investigates the impact of the Great Japan Earthquake (and subsequent tsunami turmoil) on socio-economic activities by using data on hotel opportunities collected from an electronic hotel booking service. A method to estimate both primary and secondary regional effects of a natural disaster on human behavior is proposed. It is confirmed that temporal variation in the regional share of available hotels before and after a natural disaster may be an indicator to measure the socio-economic impact at each district.

Sato, Aki-Hiro

2012-01-01

 
 
 
 
261

Customer Satisfaction Modeling in Hotel Industry: A Case Study of Kish Island in Iran  

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Full Text Available Purpose- Hotel Industry is one of the most substantial factors for Tourism Industry. It could provide the necessary substructures for Tourism. Therefore the growth in Tourism industry depends on growth in Hotel industry. Hotel industry had a major growth in recent years in Iran; therefore the purpose of this paper is to explore the customer satisfaction in hotel industry. This paper aims to identify the relation between customer satisfactions as dependent variable with other independent variables such image, customer expectation, service quality, perceived value, locality, and complaining behavior. The second goal of this study was to propose a customer satisfaction model for hotel industry in Kish Island (IRAN). Therefore, the findings of this study will contribute to both hotel management and tourism industry improvement in Iran.Design/Methodology/approach- A proportional simple random sampling of Iranian visitor to Kish Island were drawn. In this study the researcher had used two different kinds of samples. The first sample was customers of three different hotels of 3 stars, 4 stars, 5 stars which are immeasurable and unlimited. The total number of hotels with the rating of 3 stars, 4 stars, and 5 stars were 22.Findings- The correlation of image, customer expectation, service quality, perceived value, and customer loyalty are significant enough to show the correlation with customer satisfaction in hotel industry in Iran, furthermore the correlation of complaining behavior and customer was weak and negative, complaint behavior and customer satisfaction is negatively related, which means the lower complaint behavior was, the higher customer satisfaction obtained.Originality/Value- From a theoretical point of view the results of this study illuminate the relationship between customer satisfaction with variety of factors in Iranian hotel industry. From practical point of view, it explains why certain customer has more trust, experience, loyalty in particular hotels. It is hypothesized and demonstrated empirically that customer satisfaction.

Pardis Mohajerani; Alireza Miremadi

2012-01-01

262

UK manufacturers construction joint venture  

Energy Technology Data Exchange (ETDEWEB)

This report examines the legal and commercial framework for UK manufacturers to collaborate in a construction venture for a small combustion/steam cycle power plant fueled with biomass. The integration of technology and project plan, the working capital and capitalisation, financial aspects, the market plan, turnkey packages, joint venture entities, and collaboration are discussed. (UK)

NONE

1999-07-01

263

EL CARBÓN COLOMBIANO Y EL MODELO DE HOTELLING O CARVÃO COLOMBIANO E O MODELO DE HOTELLING COLOMBIAN COAL AND HOTELLING MODEL  

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Full Text Available n este artículo se presenta una descripción de la relación existente entre el pensamiento económico y los recursos naturales, en especial, los no renovables. Se define el modelo de Hotelling, con su planteamiento matemático y su respectiva solución gráfica, el cual permite determinar el sendero óptimo de agotamiento de un recurso natural no renovable y una estimación de su precio de mercado. Un marco general sobre la actualidad y perspectivas del carbón térmico colombiano es la base para la aplicación de este modelo a dicho recurso energético, lo que determina, con base en las reservas probadas de carbón térmico en Colombia y su función de demanda, el tiempo de agotamiento y su precio de comercialización.Neste artigo apresenta-se uma descrição da relacão existente entre o pensamento económico e os recursos naturais, especialmente, os não renováveis. Define-se o modelo de Hotelling, com a sua proposta matemática e a sua respetiva solução gráfica, o qual permite determinar o caminho ótimo de esgotamento de um recurso natural não renovável e uma estimativa do seu preço de mercado. Um enquadramento geral sobre a atualidade e perspectivas do carvão térmico colombiano é a base para a aplicação do este modelo a dito recurso energético, o que determina, com base nas reservas provadas de carvão térmico em Colômbia e sua função de demanda, o tempo de esgotamento e o seu preço de comercialização.In this paper a description of the relationship between economic thought and natural resources, especially those non-renewable, is presented. The Hotelling model is defined, with its mathematical approach and the respective graphical solution, which determines the optimal path of depletion of a non-renewable natural resource and an estimation of its market price. A general frame for the present situation and prospects for thermal coal in Colombia is the basis for the implementation of this model to this energy resource. Based on the proven reserves of thermal coal in Colombia and its demand function, time depletion and its trading price are determined.

Giovanni Franco; Adrián Felipe Gallo; steban Franco

2010-01-01

264

Fast reactors: the UK forecast  

International Nuclear Information System (INIS)

Following many years of involvement in fast reactors and successful demonstration of the concept on an industrial scale at Dounreay, fast reactor development activities in the UK are currently limited to participation in the European Fast Reactor Project (EFR) and to developments aimed at future fuel cycle concepts. The broad UK objective is to continue to provide support to the European collaboration and to retain key UK expertise whilst a review is undertaken of the longer term strategic direction of the EFR Project and the role the UK might take in this and other international programmes. This paper summarises the historical events which have led to this position and reviews the current UK activities and objectives. The final section of the paper opens a broader discussion on the important issues to be considered in defining the way forward including the important role of the fuel cycle in future optimisation of both economics and environmental issues. (author). 8 figs., 1 append.

1995-01-01

265

UK privatisation: Pt. 2  

International Nuclear Information System (INIS)

When the privatisation of the British electricity supply industry was first suggested little thought was given to the most appropriate structure for the industry in Scotland. The sell-off in England and Wales have repercussions in Scotland. The decision not to privatise the nuclear power sector in England and Wales led to the decision to create a state-owned company, Scottish Nuclear Ltd to own and operate the nuclear power stations, Hunterston B and Torness (both Advanced Gas Cooled Reactors), leaving the other power stations to Scottish Power and Hydroelectric who would also own and operate the grid and distribution network. The problems arise from the cost of generating electricity from nuclear power which has proved more expensive than from fossil fuels. Two options are discussed, first to create a unified fossil fuel levy to cover the whole of Great Britain or, second, to export most of the output of Hunterston and Torness to England and Wales. (UK).

1990-01-01

266

The UK environment  

Energy Technology Data Exchange (ETDEWEB)

The aim of the report is to bring together available statistics about the environment in a coherent and comprehensive form. The report starts with a brief introduction to the UK climate. The next nine chapters cover the main environmental resources: air, land, water and wildlife. Other subjects are given separate chapters: waste and recycling, noise, radioactivity, environment and health. Then there is a chapter which brings together information about some of the pressures on the environment and discusses them in the context of the relevant sectors - agriculture, the energy industry and transport. The next chapter considers public attitudes to the environment and the final chapter deals with environmental expenditure. 388 refs., 234 figs., 59 tabs.

Brown, A. (ed.)

1992-01-01

267

Hotel companies and corporate environmentalism/ Empresas hoteleiras e ambientalismo empresarial  

Scientific Electronic Library Online (English)

Full Text Available Abstract in portuguese Os hotéis consomem uma grande quantidade de recursos na forma de energia e de água, e muitos hotéis são construídos em ambientes frágeis. Apesar do forte interesse na sustentabilidade ambiental, as empresas hoteleiras têm uma relação difícil com o compromisso de, por um lado, garantir credenciais ambientais e ao mesmo tempo agradar aos seus clientes e manter a vantagem competitiva. Como é que as empresas hoteleiras concebem e gerem as suas estratégias no seu r (more) elacionamento com o meio ambiente natural? Quais são os fatores que influenciam a sua escolha? Este documento identifica quatro antecedentes importantes para o ambientalismo empresarial e analisa-os no quadro político/económico delimitado pela teoria dos stakeholders. O surgimento das questões ambientais e as implicações para a estratégia são debatidas, assim como as implicações teóricas e práticas de integração das questões ambientais nas estratégias das empresas. Abstract in english Hotels consume a huge amount of resources in the way of energy and water, and many are built in fragile environments. Despite the strong interest in environmental sustainability, hotel companies have an uneasy relationship with trying to ensure green credentials while pleasing their customers and maintaining competitive advantage. How do hotel companies devise and manage their strategies in their relationship with the natural environment? What are the factors that influen (more) ce their choice? This paper identifies four important antecedents to corporate environmentalism and examines them within political/economic framework bounded by stakeholder theory. The emergence of environmental issues and the implications for strategy are debated and the theoretical and practical implications of integrating environmental issues into corporate strategies are discussed.

Reynolds, Paul

2013-01-01

268

Hotel NHS and the acute abdomen - admit first, investigate later.  

UK PubMed Central (United Kingdom)

AIM: To determine the financial consequences of a policy of admission first, followed by definitive investigation for patients with an admission diagnosis of suspected acute abdomen. RESULTS: Over a 1-month period, 122 patients were admitted with a suspected surgical diagnosis of acute abdomen (55 men, 67 women); age range 16-95 years (median: 56.5). Based on surgical operation required (n = 36), death after admission (n = 6, three postoperative deaths) and/or severe surgical illness (n = 17), 56 required surgical inpatient admission, while 66 did not. The patients who did not require admission spent significantly shorter time in hospital than those who required admission (median: 5 days vs. 8.5 days; p = 0.0000). Total hospital hotel and investigation cost (not including ITU or theatre costs) for all 122 patients was 330,468 pounds. Overall, 205,468 pounds was consumed by these 56 patients who required admission, while 125,000 pounds was spent on 66 patients whose clinical course did not justify admission; 92% of which was spent on hospital hotel costs and 8% on the cost of imaging and/or endoscopy. DISCUSSION AND CONCLUSION: On a national basis, emergency General Surgery admissions account for 1000 Finished Consultant Episodes per 100,000 population. The findings of this study suggest that this equates to a national NHS spend of 650 million pounds each year, for the hotel costs of patients that could arguably avoid surgical admission altogether. Continuing to admit patients with a suspected acute abdomen first and then requesting definitive investigation makes neither clinical nor economic sense.

Aryal K; Bhowmick A; Beveridge AJ; Scott NA

2009-12-01

269

Environmentally friendly air conditioning by district heating. Ibis-Hotel at Basel-City is cooled by means of absorbers; Umweltfreundlich klimatisieren mit Fernwaerme. Ibis-Hotel in Basel-Stadt kuehlt mittels Absorber  

Energy Technology Data Exchange (ETDEWEB)

In the Ibis Hotel at Basel, Switzerland, 112 hotel rooms are cooled in the summer season by district heating via an absorption refrigerator. Natural cooling fluids are used, so the allowance duty for operation of the air conditioning system is unnecessary. The district heat supplier supports the environmental commitment of the hotel group with subsidies and a special summer tariff. (orig./GL)

Schmid, Wolfgang

2009-12-15

270

Problems Existing in China's Hotel Service and Study on the Strategy from the Aspect of Customer Value  

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Full Text Available This paper is aimed to probe into strategy of how to improve China's hotel service quality based upon the theory of customer's value. Firstly, the author makes the statement on basic connotations of theory of hotel customer's value. Secondly, the author points out problems existing in China's hotel service from the aspect of customer value. Finally, the author proposes of hotel service strategy based upon customer value.

Yan Zhang

2009-01-01

271

Allan Sealy's The Everest Hotel: A Calender – An Ecocritical Analysis  

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Full Text Available Ecocriticism refers to the interdisciplinary study of literature and environment. The study has developed in last few decades, observing the effects of climatic changes and increased rate of global warming. The present paper explores the literary theory of Ecocriticism which emphasizes on fictional (and artistic) manifestation of human experiences inherent in sorrows of scarcity, hopes for harmonious existence, fears of loss and disaster. It is an ecocentric valuation of the place near Indian Himalayas trying to depict the industrialization and its ill effects on the snow-capped hills, through Indian novel “The Everest Hotel: ACalender”, by I. Allan Sealy

Deepali Yadav

2012-01-01

272

Reforma y modernización del Hotel Alfonso XIII de Sevilla, España  

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Full Text Available This article describes the careful remodeling work of this hotel — a part of the city's history since it was opened in 1926 — a general improvement aimed at making this facility a model in its class, a beautiful building fitted with all the amenities becoming its high luxury classification, a category shared with very few hotels in the country. Special attention has been given to the repair of roofs and walls, renewal of exterior fenestration, grills, artistic glazed tiling, dadoes, coffered ceilings, lamps, floor construction in the banquet hall, plumbing, electric system, air conditioned and providing adequate services. A new magnificent, roomy suite has been incorporated, as well as new classy bathrooms, gardens, roofed car park, and 800 m3 water tank, a bar, a breakfast coffee room, a restaurant in the half-basement with accesses from the inside and the outside, fountains, etc. The refined taste of the architect, the highly specialized work of the contractor and the participation of the qualified Sevillian craftsmen, have all contributed to the neat detailing of the facility and to the highly successful final result.Se describe en el articulo la cuidadosa reforma de este Hotel —parte de la Historia de la ciudad, desde su inauguración, en 1926— con la consiguiente modernización general, al objeto de convertirlo en una instalación ejemplar, de gran belleza y dotada de todo el confort que requiere su categoría de gran lujo, condición que comparte con muy pocos hoteles del País. Se ha dedicado especial atención a la consolidación de la cubierta y tabiquería; renovación de la carpintería exterior, verjas, azulejos, zócalos, artesonados, lámparas, forjado del comedor de banquetes, instalaciones de fontanería, electricidad y aire acondicionado; servicios adecuados, etcétera. Se han creado: una magnifica y espaciosa suite, baños de categoría, jardinería, estacionamientos cubiertos, un aljibe de 800 m3, bar, cafetería de desayunos, un restaurante en el semisótano —de uso exterior e interior—, fuentes... El gusto esmerado del arquitecto, el trabajo altamente especializado de la empresa constructora y la aportación de la más depurada artesanía sevillana, han contribuido a un perfecto acabado y a un resultado final de excepción.

Castellón, Carlos Ricardo

1979-01-01

273

Solar air conditioning for a hotel in Alanya/Turkey  

Energy Technology Data Exchange (ETDEWEB)

Hotels, hospitals and other public buildings in mediterranean countries mostly need air conditioning in the summer time. Generally air conditioning is based on compressor refrigerator systems, consuming high amounts of electricity. Alternatively an absorption cooling machine driven by solar collectors not only reduces power demand, but is also a chance for reducing costs for cooling. The humid climate and extended cooling season, which is typical for mediterranean countries, offers various advantages to solar cooling. In particular, the use of the collectors is not limited to a short season of a few months, so that the investment in the collector and cooling system will be regained quickly. (orig.)

Krueger, D. [German Aerospace Center (DLR), Solar Energy Technology, Cologne (Germany); Lokurlu, A.; Richarts, F. [Solitem GmbH, Aachen (Germany)

2001-07-01

274

Hotel dual-cogeneration plant saving 33% on electricity costs  

Energy Technology Data Exchange (ETDEWEB)

Hotel Del Coronado in California has two cogeneration systems in operation, one gas turbine based, the other an advanced solar photovoltaic installation which cuts its electric bill by $400,000 per year. In order to make the new installation as unobstrusive as possible, the gas turbine and waste heat boiler units were placed underground. The sunlight-to-electricity efficiency of the photovoltaic cogeneration system is about 8% and the thermal conversion efficiency about 50%. That makes for an overall 58% cogeneration efficiency. The design uses silicon solar cells specially designed for concentrator application.

Stambler, I.

1983-09-01

275

THE HISTORY OF THE NAVAL MESS (UNION HOTEL) PRETORIA  

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Full Text Available Naval Headquarters moved from Simonstown to Pretoria in January 1977. The then SA Naval Headquarters Unit was there 'to support the Chief of the Navy and his five Chiefs of Naval Staff and their Staff Officers in matters pertaining to personnel, administration, operations, logistics, intelligence and finance as well as most naval matters related to the inland area'. During the period 1977 to 1979, members of the HQ Unit were accommodated in mainly the Air Force Officers and NCO Messes till the Union Hotel was purchased in 1979.

J.D. Bredenkamp

2012-01-01

276

ELABORATION OF THE SUPERSTRUCTURE OF THE BULGARIAN HOTEL INDUSTRY  

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Full Text Available The purpose of the paper is to suggest some terms of reference for the elaboration of the superstructure of the Bulgarian hotel industry. The suggestions are based on the analysis of the superstructure at present. Its capacity, main types of accommodation establishments and their distribution by categories and territory are examined. An analysis is made of some resulting indices such as overnight stays and average stay. The main positive, respectively negative features of the superstructure have been analyzed. Concrete terms of reference have been given in order to overcome the problems specified.

Tanya Dabeva

2010-01-01

277

HVAC-system for hotel kitchens. Haustechnik fuer Hotelkuechen  

Energy Technology Data Exchange (ETDEWEB)

Hotel kitchens made in contrast to conventional buildings such as residential buildings or administrative buildings without canteen particular demands on building services. This article exemplary describes in detail kitchen-specific aspects of medium and large-scale catering establishments. In this connection the following areas are dealt with: Heating technique (heating surfaces and accessory, heating control), ventilation technique (characteristics of the ventilations devices, duct requirements, supply and exhaust air openings, control of the supply and exhaust system, fire protection), sanitary technics (drainage, starch precipitator, water supply, hot water demand, gas supply). (BWI).

Ellrich, H.

1991-09-01

278

SISTEM MANAJEMEN LINGKUNGAN, TRI HITA KARANA DAN IMPLEMENTASINYA PADA HOTEL  

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Full Text Available Environmental Management System (EMS) is very important in pursuing sustainable development. Problems were then arising, how to implement SML in the dimension of the Tri Hita Karana, Balinese life philosophy, so it is fit with Balinese life. Thus planning, doing, checking, actuating and controlling should be applied in the dimension of spiritual, socioeconomy (community) and environmental aspects, three aspects on the Tri Hita Karana philosophy. Because tourism is a major source of income for the Balinese it is then interesting to see how the EMS which adopt the THK philosophy being implemented in Bali. Many things can be learnt from its implementation on tourism sectors, especially on hotel businesses.

A. A. G. Raka Dalem

2012-01-01

279

Strategic Marketing Analysis and Planning for Gloria Palace San Agustin Thalasso and Hotel in Spain  

Digital Repository Infrastructure Vision for European Research (DRIVER)

The tertiary industry on the Gran Canary Island is increasing sharply, comprising a rising number of visitors per year who have brought more wealth than banana plantations could ever have done. Gloria Palace San Agustín Thalasso & Hotel is one of the famous hotels on the Gran Canary Island and it ha...

Pham, Thu Ngan

280

What Makes Hotel Expatriates Remain in Their Overseas Assignments: A Grounded Theory Study  

Science.gov (United States)

In this study the researcher uses a qualitative research design to discover what makes hotel expatriates remain in their overseas assignments. In-depth interviews, participant observations, and personal documents are used as data collection methods. Four hotel expatriates are recruited as participants of the study. The collected interview…

Ho, Zoe Ju-Yu

2012-01-01

 
 
 
 
281

Service Quality Management in Hotel Industry: A Conceptual Framework for Food and Beverage Departments  

Digital Repository Infrastructure Vision for European Research (DRIVER)

Service quality has been an important subject of research involving food and beverage (F&B) departments of
hotels. Despite a substantial number of studies on service quality, the reasons why guests revisit a hotel and why
a high-quality service from...

Ala`a Nimer Abukhalifeh; Ahmad Puad Mat Som

282

Developing a model of employee's performance management process for Tallinn hotel businesses  

Digital Repository Infrastructure Vision for European Research (DRIVER)

The amount of hotels in Tallinn is growing continuously due to the increase of overnight stays. Therefore, it is important to have a competitive advantage over the competitors in order to stay on the market. Since one of the competitive advantages of a hotel business is the customer service, it is e...

Hiiemäe, Johanna-Hedwiga

283

Fairmont Hotels and Resorts : hospitality, tradition, environmental stewardship and energy savings go hand in hand  

Energy Technology Data Exchange (ETDEWEB)

Headquartered in Toronto, Ontario, Fairmont Hotels and Resorts Inc. operates 81 world-class luxury hotels and resorts in Canada, United States, Mexico, Bermuda, Barbados and the United Arab Emirates. In 1990, Fairmont Hotels launched a green program for all its Canadian hotels as part of its commitment to become a world leader in establishing environmental practices for the hotel industry. Fairmont's policies for energy efficiency, water conservation, purchasing and waste minimization have won international awards. The energy efficiency measures benefit both the company and society through savings in operating costs and reducing carbon dioxide emissions, thereby helping Canada meets its international obligation to reduce greenhouse gas emissions that contribute to climate change. Electricity makes up the greatest part of the hotel chain's huge energy bills, costing more than $29 million annually. The remainder of the energy bill consists of natural gas, propane, water, steam and kitchen fuel costs. Many of Fairmont's hotels are historic properties whose physical layout present greater challenges than retrofitting new construction. The retrofits so far have included improvements in lighting fixtures, laundry facilities, HVAC systems, parking garages and boiler rooms. Since 1998, energy retrofits at Fairmont hotels across Canada have resulted in substantial energy savings. 2 tabs., 4 figs.

Pinault, K. [Fairmont Hotels and Resorts, Toronto, ON (Canada). Design and Construction

2003-06-01

284

The Correlation between the Number of Tourists and the Number of Nights Spent in the Hotel – Analysis Indicator of Hotel Business Efficiency  

Directory of Open Access Journals (Sweden)

Full Text Available The aim of a travel agency reorientation was to create tourist packages for tourism business. Consequently, the travel agency intended to study the image of a hotel "H" in Bucharest Romania, regarding its tourism activity effectiveness, considering that the hotel is subject to a law of general objectives for improving efficiency. The tourist activity is considered to be independent and this activity, and in particular the tourist movement, are reflected by the evolution of two indicators: the number of tourists’ arrivals and the number of nights spent in the hotel, these having a significant impact on the efficiency. The analysis of business efficiency based on the correlation between the number of tourists who come to the hotel and the number of nights spent, is the best way of getting ahead of results and achieving an appropriate level of tourists.

Despa Radu; Catalin Huidumac; Nicoleta Dumitru Rossela; Negricea Costel

2010-01-01

285

Dorint Hotel supports the local cycle wase management. Climate friendly energy supply for established existing buildings; Dorint Hotel stuetzt lokale Kreislaufwirtschaft. Klimafreundliche Energieversorgung fuer arrivierten Bestandsbau  

Energy Technology Data Exchange (ETDEWEB)

In the Eifel region, two different partners have found each other in the course of the energy policy turnaround: Hotel industry and agriculture. A agricultural consortium has taken over the maintenance of a hotel complex with a cogeneration of heat and power. Thus, the oil-fired central heating was replaced by a combined heat and power system. The trendsetting solution presents possibilities of a decentralized energy supply in rural areas and opens up new perspectives in the primary sector.

Lennartz, Marc Wilhelm

2013-02-01

286

Theoretical Analysis and Cultivation Countermeasure of Customer Loyalty in Hotel Enterprise  

Directory of Open Access Journals (Sweden)

Full Text Available How to get the customers’ satisfaction should become an important issue of the hotel’s survival and developing. Based on the discussion about the theoretical and practical significance for the hotel enterprise to cultivate the customer loyalty, this paper suggests a practical advice for the hotel enterprise on how to cultivate the customer loyalty. Key words: Hotel Industry, Customer Satisfaction, Customer loyalty Résumé: De nos jours, comment défendre la clientèle devient un sujet important pour l’ existence t le développement du restaurant. Ce texte recherche que la théorie et le sens réel sur la cultivation de la clientèle dans un restaurant, et il propose aussi des conseils réalisables à propos d’ élever les clients pour la restauration. Mots-Clés: la restauration, la satisfaction de la clientele,la fidélitéde la clientèle

Yan ZHANG

2006-01-01

287

Prevalence of Legionella spp. in water systems of hospitals and hotels in South Western Greece.  

UK PubMed Central (United Kingdom)

The aim of the present study was to determine the prevalence of Legionella spp. in water systems of hospitals and hotels located in South Western Greece, to study the molecular epidemiology of the isolated strains and their possible association with bacterial contamination (total count and Pseudomonas aeruginosa), the water pH, and temperature. A prevalence survey for Legionella spp. by culturing techniques in water distribution systems of eight hospitals and nine hotels occurred in South Western Greece. Water sampling and microbiological analysis were carried out following the ISO methods. Legionella pneumophila was detected in 33% and 36% of the distribution systems of hospitals and hotels, respectively. Our survey results suggest a frequent prevalence of elevated concentrations of Legionella spp. in water systems of hospitals and hotels. Our investigation has confirmed the need to regularly monitor the microbiological condition of water systems in hospitals and hotels.

Fragou K; Kokkinos P; Gogos C; Alamanos Y; Vantarakis A

2012-01-01

288

The Research about the Repair and Maintenance Problem of Tourist Hotel  

Directory of Open Access Journals (Sweden)

Full Text Available In this study, we have a research about the repair and maintenance problem of Tourist Hotel. The professional repair and maintenance of Tourist Hotel is a very important job. Because it can not only effectively prolong the service life of equipment and raise its utilization rate but also ensure the management service needs of the Tourist Hotel better. Therefore, the Tourist Hotel in operational process must always adhere to always clear characteristics of hotel equipment management, content and basic program, regarding the advanced repair maintenance concept as the guidance, establish the scientific management system, clarify the professional requirements and perfect effective management mechanism, so as to ensure that its maintenance work into effect.

Fei-Long Liu

2013-01-01

289

Indoor radon levels in selected hot spring hotels in Guangdong, China  

Energy Technology Data Exchange (ETDEWEB)

Guangdong is one of the provinces that have most hot springs in China, and many hotels have been set up near hot springs, with spring water introduced into the bath inside each hotel room for hot spring bathing to attract tourists. In the present study, we measured radon in indoor and outdoor air, as well as in hot spring waters, in four hot spring hotels in Guangdong by using NR-667A (III) continuous radon detector. Radon concentrations ranged 53.4-292.5 Bq L{sup -1} in the hot spring water and 17.2-190.9 Bq m{sup -3} in outdoor air. Soil gas intrusion, indoor hot spring water use and inefficient ventilation all contributed to the elevated indoor radon levels in the hotel rooms. From the variation of radon levels in closed unoccupied hotel rooms, soil gas intrusion was found to be a very important source of indoor radon in hotel rooms with floors in contact with soils. When there was spring water bathing in the bathes, average radon levels were 10.9-813% higher in the hotel rooms and 13.8-489% higher in bathes compared to their corresponding average levels when there was no spring water use. Spring water use in the hotel rooms had radon transfer coefficients from 1.6x10{sup -4} to 5.0x10{sup -3}. Radon in some hotel rooms maintained in concentrations much higher than guideline levels might thus have potential health risks to the hotel workers, and technical and management measures should be taken to lower their exposure of radon through inhalation.

Song Gang [Guangzhou Institute of Geochemistry, Chinese Academy of Science, Guangzhou 510640 (China); Zhang Boyou [Guangzhou Institute of Geochemistry, Chinese Academy of Science, Guangzhou 510640 (China); Wang Xinming [Guangzhou Institute of Geochemistry, Chinese Academy of Science, Guangzhou 510640 (China)]. E-mail: wangxm@gig.ac.cn; Gong Jingping [Guangzhou Institute of Geochemistry, Chinese Academy of Science, Guangzhou 510640 (China); Chan, Daniel [Department of Building Services Engineering, Hong Kong Polytechnic University, Hong Kong (China); Bernett, John [Department of Building Services Engineering, Hong Kong Polytechnic University, Hong Kong (China); Lee, S.C. [Department of Civil and Structural Engineering, Hong Kong Polytechnic University, Hong Kong (China)

2005-03-01

290

Indoor radon levels in selected hot spring hotels in Guangdong, China  

International Nuclear Information System (INIS)

Guangdong is one of the provinces that have most hot springs in China, and many hotels have been set up near hot springs, with spring water introduced into the bath inside each hotel room for hot spring bathing to attract tourists. In the present study, we measured radon in indoor and outdoor air, as well as in hot spring waters, in four hot spring hotels in Guangdong by using NR-667A (III) continuous radon detector. Radon concentrations ranged 53.4-292.5 Bq L-1 in the hot spring water and 17.2-190.9 Bq m-3 in outdoor air. Soil gas intrusion, indoor hot spring water use and inefficient ventilation all contributed to the elevated indoor radon levels in the hotel rooms. From the variation of radon levels in closed unoccupied hotel rooms, soil gas intrusion was found to be a very important source of indoor radon in hotel rooms with floors in contact with soils. When there was spring water bathing in the bathes, average radon levels were 10.9-813% higher in the hotel rooms and 13.8-489% higher in bathes compared to their corresponding average levels when there was no spring water use. Spring water use in the hotel rooms had radon transfer coefficients from 1.6x10-4 to 5.0x10-3. Radon in some hotel rooms maintained in concentrations much higher than guideline levels might thus have potential health risks to the hotel workers, and technical and management measures should be taken to lower their exposure of radon through inhalation.

2005-03-01

291

Computer Marketing Analysis of the Consumer Preferences in the Hotel Service Business  

Directory of Open Access Journals (Sweden)

Full Text Available The world economy globalization, the international trade and corporation increase the development processes of the hotel service business both in Ukraine and in the Kharkiv region. Therefore the creation of a qualitatively new hotel business directed to the hotel service business consumer is of great importance. It requires the market situation analysis and a science-based strategy of its development.Marketing research of the hotel clients’ characters and preferences became a basis for strategic prospective of the Kharkiv hotel service business development. The research sample was formed among clients at random; however the preference was given to foreign clients. The sample volume was 205 people that correspond to a typical sample size for a special research with a small number of subgroups.The Kharkiv development prospects as a business centre and also as a city receiving EURO-2012 favor the development of the hotel service business. However the threat is in a long term of the projects recoupment, huge investments, the problem of terms and quantity of licensing documents. Therefore implementation of the complex public policy directed at the support and development of the national hotel business is important.It is reasonable to attract western managers, to use modern technologies of management, franchising, ways of brand promotion, advanced information technologies development and Internet-sales for improving hotel service. The development of qualitative national networks on the basis of regional operators and the use of the world achievements in this field are prospective too. It is also necessary to attract western investors the hotel complex building that is a part of the world chain that will create new workplaces, improve the staff professionalism and develop the competitive environment, stimulating the growth of the qualitative level of the hotel service business.

N. V. Popova; Y. I. Velichko

2011-01-01

292

Análise dos canais de distribuição em hotel de pequeno porte Distribution channels analysis in small hotel Balneário Camboriú (SC)  

Directory of Open Access Journals (Sweden)

Full Text Available A cidade de Balneário Camboriú desponta como uma grande destinação turística nacional visitada por milhares de turistas todos os anos e sua hotelaria destaca-se no cenário da economia da região. Para a captação da demanda, um dos desafios dos empreendimentos hoteleiros é equilibrar o uso de diferentes modalidades de canais de distribuição, que variam de diretos a indiretos. Utilizando a abordagem de estudo de caso, este trabalho teve como objetivo analisar o uso de canais de distribuição na hotelaria identificando as vantagens e desvantagens percebidas em cada modalidade. De caráter qualitativo e exploratório, os procedimentos de coleta de dados envolveram a realização de entrevistas semi-estruturadas com o principal dirigente do empreendimento. Os resultados mostram a utilização de canais de distribuição diretos e indiretos e a utilização da internet como ferramenta de marketing na comercialização dos serviços do hotel. Normal 0 21 false false false PT-BR X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Tabela normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} The city of Balneário Camboriu has become a major national tourist destination visited by thousands of tourists every year and its hotel net stands out in the region's economy. This study aimed at showing how the local hotel network is using the different marketing channels. This is a qualitative and exploratory research, whose methodological procedures were the application of a semi-structured questionnaire supplemented by review of literature. The results show the use of distribution channels and the direct and indirect use of the Internet as a great marketing tool in commercializing the services of the hotel, because of the ease of electronic access nowadays, the Internet has become a major marketing tool for the tourist market.

Éverton Luís Pellizzaro de Lorenzi Cancellier; Fabrício Silva Barbosa

2011-01-01

293

UK: future imports and exports  

Energy Technology Data Exchange (ETDEWEB)

Describes the four parts of the UK coal market which the author considers to be commercially distinct i.e., Scotland, South Wales, and coking coal and steam coal in England. The author does not expect increased coal imports in Scotland and South Wales. Virtually all coking coal in the UK is imported and the author expects this to continue. Steam coal consumption in the UK has decreased dramatically due to a switch to gas fired power generation. The author considers that the consumption of coal in English power stations will continue to decline.

Edwards, M. [Coal Investments plc (United Kingdom)

1995-12-31

294

Tourism-Dominated Spaces – The Strategic Potential of Hotel Lobbies  

DEFF Research Database (Denmark)

Today, tourism has become a crucial factor in urban economies, and the extended presence of tourism facilities within the urban fabric has generated a new basis for planning decisions. However, the phenomenon of tourism has primarily been discussed by sociologists, ethnologists, geographers and not least by economists. The architectural voice in the general tourism-related discussion, in a very wide sense, has been relatively vague. The aim of this article is to discuss the strategic potential of a specific tourism programme, namely the hotel lobby as well as the immediate urban context of this lobby. From a qualitative architectural point of view the article examines the evolution of specific lobby-qualities at Miami Beach; from the pre-war Art Deco hotel lobby to the post-war MiMo resort lobby. In particular, the study highlights ‘extraordinary’ qualities of tourism-dominated spaces (as opposed to ‘ordinary’ everyday-dominated spaces). The article addresses the phenomenon of tourism at a very local planning level, and touches on the concept of ‘positive interference’. Positive interference is understood as the friction between tourism-related and everyday-related activities and is launched as a ‘potential desirable quality’ of the tourism-dominated space. Overall, the article points towards an untapped strategic planning potential of specific architectural tourism-related programmes. (This article is rooted in theories presented in the PhD-dissertation Tourism and Strategic Planning which was defended in October 2012).

Pasgaard, Jens Christian

295

Milk and dairy products in hotel daily menue  

Directory of Open Access Journals (Sweden)

Full Text Available The aim of this work was to determine the portion of milk and dairyproducts as a source of macronutrients, energy, vitamins and minerals in average hotel menus for some category of hotel guests. For this purpose the evaluation of 66 whole day meals (breakfast, lunch and supper) on daily menus was made. Meals were therefore mathematically and statistically analysed and compared with recommendations (RDA and DRI) for middle aged and elderly guests, both genders. The obtained results indicated that the meals should be balanced according to nutritional principles, because of too high energy share derived from fats (average 47.95%) while just about 37.57% of daily energy was from carbohydrates origin. The energy values were much higher than recommendations for both genders, respectively. The energy share from milk and dairy products origin was 11% of total energy what should be considered as a suitable. The most served dairy product was milk while the ice-cream took the second place. It is necessary to increase the yogurt and similar fermented products consumption, especially for the elderly guests. With milk and dairy products consumption males and females fulfill 92% RDA for calcium, and 61.80 % DRI for elderly, respectively.

Greta Kreši?; Irena Coli? Bari?; Borislav Šimundi?

2002-01-01

296

BellBot - A Hotel Assistant System Using Mobile Robots  

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Full Text Available There is a growing interest in applying intelligent technologies to assistant robots. These robots should have a number of characteristics such as autonomy, easy reconfiguration, robust perception systems and they should be oriented towards close interaction with humans. In this paper we present an automatic hotel assistant system based on a series of mobile platforms that interact with guests and service personnel to help them in different tasks. These tasks include bringing small items to customers, showing them different points of interest in the hotel, accompanying the guests to their rooms and providing them with general information. Each robot can also autonomously handle some daily scheduled tasks. Apart from user?initiated and scheduled tasks, the robots can also perform tasks based on events triggered by the building’s automation system (BAS). The robots and the BAS are connected to a central server via a local area network. The system was developed with the Robotics Integrated Development Environment (RIDE) and was tested intensively in different environments.

Joaqui?n Lo?pez; Diego Pe?rez; Eduardo Zalama; Jaime Go?mez-Garci?a-Bermejo

2013-01-01

297

Occupational injury disparities in the US hotel industry.  

UK PubMed Central (United Kingdom)

BACKGROUND: Hotel employees have higher rates of occupational injury and sustain more severe injuries than most other service workers. METHOD: OSHA log incidents from five unionized hotel companies for a three-year period were analyzed to estimate injury rates by job, company, and demographic characteristics. Room cleaning work, known to be physically hazardous, was of particular concern. RESULTS: A total of 2,865 injuries were reported during 55,327 worker-years of observation. The overall injury rate was 5.2 injuries per 100 worker-years. The rate was highest for housekeepers (7.9), Hispanic housekeepers (10.6), and about double in three companies versus two others. Acute trauma rates were highest in kitchen workers (4.0/100) and housekeepers (3.9/100); housekeepers also had the highest rate of musculoskeletal disorders (3.2/100). Age, being female or Hispanic, job title, and company were all independently associated with injury risk. CONCLUSION: Sex- and ethnicity-based disparities in injury rates were only partially due to the type of job held and the company in which the work was performed.

Buchanan S; Vossenas P; Krause N; Moriarty J; Frumin E; Shimek JA; Mirer F; Orris P; Punnett L

2010-02-01

298

Mental Workload Assessment in a Taiwanese Hotel Chain  

Directory of Open Access Journals (Sweden)

Full Text Available Workload assessment is one of the most serious concerns for a manager, since a long-term heavy workload may affect employees’ physical and mental health, performance and productivity, as well as turnover. Because reception clerks are the first contract points for customers in a hotel, their service quality generates the first impression of the company. To be aware of the workloads of hotel reception clerks, this study applies a workload assessment model to find out the relative workload levels of them, in which subjective subscales are introduced. Based on the data analysis, six reception clerks are classified as have relatively heavy workloads among the twenty-six samples. In addition, this study identifies the factors that the decision maker can focus on in order to effectively reduce the workloads of heavy workload clerks. The advantage of this study is that it provides a practical framework for managers to be more aware of the work situations of employees and thus they can more effectively improve the workload levels of staff and ensure that they provide high quality services, as well as reduce staff turnover.

Yang Wu

2012-01-01

299

ETHICAL APPROACHES AND THEIR APPLICATION IN HOTEL MANAGERS' DECISION MAKING  

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Full Text Available This study aims at evaluating the ethical approaches effective for managers working at hotel business when making decisions. Ethics, in the working place, refers to the rules of the workplace that an employee has to comply with, along with the rules of society. In the study, the concept of ethics has been examined within theories of ethics, followed by a conceptual framework of making ethical decisions. The scope of the study consists of interviews conducted with 60 managers working in a chain hotel. The interview consists of 5 different scenarios relating to ethical dilemmas. The scenarios are composed of three different ethics approaches (moral justice approach, subjective approach and contract -based theoretical approach). In the analysis of the data, the Manova Analysis was carried out. The results suggest that managers prefer the contract -based theoretical approach more frequently in decision making. It was also found that managers differ in their choice of ethical approaches in terms of the scenarios. This difference is caused by subjective approaches which are used when dealing with problems related to socio-cultural and institutional reputation and ecology.

Hatice Güçlü Nergiz; Meryem Ako?lan Kozak; Sabah Balta

2011-01-01

300

UK energy and the environment  

Energy Technology Data Exchange (ETDEWEB)

The latest edition of this biannual publication gives detailed forecasts of energy demand and CO{sub 2} and SO{sub 2} emissions by fuel user and fuel type for the UK to the year 2010. These forecasts are based on MDM, Cambridge Econometrics` integrated energy-environment-economy model of the UK. Without any Government intervention to force generators to burn more coal, coal demand is expected to decline to about 35 million tonnes by the end of the decade, from 47 million tonnes in 1997. This forecast suggests that overall emissions of sulphur dioxide are likely to meet the Second Sulphur Protocol but that carbon dioxide emissions will fall by only 7%, failing to meet both the UK`s 12.5% Kyoto target and the Government`s 20% target. 33 figs., 58 tabs.

Lewney, R.; Baylis, S.; Ekins, P. [eds.

1998-07-20

 
 
 
 
301

Gas turbine cogeneration installation in Hotel New Otani. Hotel New Otani ni okeru gas turbine cogeneration setsubi  

Energy Technology Data Exchange (ETDEWEB)

This paper introduces the record of a gas turbine cogeneration installation introduced to Hotel New Otani in Tokyo. The system links generated power to a utility power line, and recovers waste heats as high-pressure steam to supply it throughout the hotel. The system control comprises a control of number of generator to be operated, a control of switching generator fuel, and a control of synchronism between the utility power line and each generator. The monitoring system measures operation data automatically, collects regular check data, stores the data, and collects diagnostic data. Considerations have been given to the environment, including vibration and noise reducing measures (ducts with lining) and NOx emission reducing measures (water spray). Data for one year operation present: Power generation efficiency in the gas turbine generator at 23.6%, waste heat utilization rate at 43.86%, and overall efficiency at 67.46%. The energy data proved an annual saving of 14,206 G cal over conventional systems. The NOx emission was 30 ppm to 40 ppm in average, which clears the regulation. 7 figs., 1 tab.

Morita, K. (Taisei Corp., Tokyo (Japan))

1993-05-01

302

A CRITICISM OF THE MEMORANDUM SUBMITTED TO PARIS CONFERENCE BY THE TRABZON METROPOLITAN HRISANTOS TRABZON METROPOL?T? HR?SANTOS’UN PAR?S KONFERANSI’NA SUNDU?U MUHTIRANIN TENK?D?  

Directory of Open Access Journals (Sweden)

Full Text Available Signing the temporary Armistice of Montreux, the Ottoman Empire quit the WWI. In the Paris Peace Conference, January 18 1919, the Allies initiated negotiations for a permanent peace treaty to be signed by the defeated countries including the Ottoman Empire. To take advantage of this, the Ottoman non-moslem minorities sent their representatives to the conference in order to seek political support for their ambitions to declare their independence within the Empire’s territory. One of these representatives was the Trabzon Metropolitan Hrisantos. In his memorandum, he argued political and demographic grounds of the idea of establishing a separate state of the Kingdom of Pontos in the eastern part of the Black Sea. This memorandum was intended to be as one of the basic referential documents for their future plans and activities. Comparing and contrasting it with other more reliable, objective and unbiased documents of that period, this paper deals with the unconformities, distorted and altered information and ideas this memorandum included Osmanl? Devleti 30 Ekim 1918’de imzalad??? geçici ate?kes antla?mas? Mondros Mütarekesi ile I. Dünya Sava??ndan çekilmi?ti. ?tilaf Devletleri 18 Ocak 1919 tarihinde toplanan Paris Konferans? ile Osmanl? Devleti’nin de içinde yer ald??? ma?lup devletlerin imzalayacaklar? kal?c? bar?? antla?mas? görü?melerini ba?latm??lard?. Bunu f?rsat bilen Osmanl? gayrimüslimleri harekete geçerek seçtikleri temsilcilerini Paris’e gönderip Osmanl? co?rafyas?nda ba??ms?z devlet kurmak üzere siyasi giri?imlerde bulunmu?lard?. Bunlardan birisi de Do?u Karadeniz bölgesinde Pontus Devleti kurmak için Paris’e gönderilen Trabzon Metropoliti Hrisantos idi. Hrisantos 2 May?s 1919 tarihinde Paris Konferans?na sundu?u bir muht?ra ile Do?u Karadeniz bölgesinde kurulmas?n? istedi?i Pontus Devleti talebinin siyasi ve demografik gerekçelerini olu?turmaya çal??m??t?. Bu muht?ra daha sonra konuya ili?kin yap?lacak yay?nlarda referans olarak kullan?lacak temel belgelerden biri olacakt?r. Bu makalede, Hrisantos’un Paris Konferans?’na sundu?u ve ayn? tarihle yay?mlanan muht?ra ve ekleri de?erlendirilerek burada yer alan veriler dönemin objektif belgeleriyle kar??la?t?r?lm??, hem muht?ran?n kendi içindeki tutars?zl?klar, hem de siyasi beklentiler nedeniyle çarp?t?lm??/tahrif edilmi? veriler ortaya ç?kar?lm??t?r.

Veysel USTA

2011-01-01

303

Taking an Expended View of Customer to Construct Hotel Rating System  

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Full Text Available An attention on leisure consciousness and related activities by Taiwan people also signifies an enhanced standard on service quality and demand satisfaction of tourism and leisure industry, in which a perception of customer satisfaction perceived by consumers in terms of appraisal dimension and measurement was gradually replaced by intangible accommodation experience or personalized service by service personnel from tangible hardware facilities and equipments in the past. Tourism Bureau of Republic of China has recently announced the execution of “hotel rating system” which suspended for nearly twenty, an announcement of this policy has caused considerable echoes and support to scholars from the academy and the industry and consumers with regard to hotel business, the hotel industry in Taiwan will only be able to get connected with international tourism market so as to inspire the global awareness of tourism market in Taiwan through the implementation of “hotel rating system”. The study follows the assessment standards of “star hotel rating system” promoted and implemented by Tourism Bureau, Ministry of Transportation and Communications (MOTC) in 2010, to conduct analysis in terms of SERVQUAL’s five dimensions proposed by Parasuraman, Zeithamel and Berry (1985). According to the research results, the hotel rating system in Taiwan is badly in need of an attention to the establishment and assessment of indicators in terms of “service assurance” and “service empathy” dimensions, the results also indicated that tourists make judgment based on “tangible hardware” along with “intangible service” provided by the hotels, are important determinants to enable a differentiation.

Jui-Ying Hung; Feng-Li Lin

2012-01-01

304

How Does Service Quality Lead to Loyalty in the Hotel Industry in Iran  

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Full Text Available This is a fact that loyal customers not only use the services of the hotel frequently but also suggest the services to other potential clients. It is obvious that loyal customers can guarantee the life of the business in the hotel industry. The theoretical background of the loyalty in the hotel industry indicates that loyalty is a consequence of hotel service quality. The main purpose of this study is to investigate how the service quality ends in loyalty in hotel industry in Iran. Review on the literature revealed that there are some factors between service quality and loyalty. In other words, high service quality can enhance the perceived value and customer satisfaction. Furthermore, this is the satisfaction that increases the loyalty of the clients. This study considers five dimensions of SERVQUAL instrument as factors of service quality in hotel industry which have been applied in similar research successfully. The hypotheses are tested with a convenience data collection approach using data from clients of four Iranian hotels. Findings indicated that some service quality dimensions significantly affect the perceived value. Furthermore, dimensions of service quality and also the perceived value directly influence satisfaction. Finally, satisfaction significantly enhances the loyalty.

Alireza Tafreshi Motlagh; Ehsan Sadeh; Sina Sadeh; Hamidreza Jafari; Jafar Azizi Morovat; Amir Enaamzadeh

2013-01-01

305

Benchmarking energy use and greenhouse gas emissions in Singapore's hotel industry  

Energy Technology Data Exchange (ETDEWEB)

Hotel buildings are reported in many countries as one of the most energy intensive building sectors. Besides the pressure posed on energy supply, they also have adverse impact on the environment through greenhouse gas emissions, wastewater discharge and so on. This study was intended to shed some light on the energy and environment related issues in hotel industry. Energy consumption data and relevant information collected from hotels were subjected to rigorous statistical analysis. A regression-based benchmarking model was established, which takes into account, the difference in functional and operational features when hotels are compared with regard to their energy performance. In addition, CO{sub 2} emissions from the surveyed hotels were estimated based on a standard procedure for corporate GHG emission accounting. It was found that a hotel's carbon intensity ranking is rather sensitive to the normalizing denominator chosen. Therefore, carbon intensity estimated for the hotels must not be interpreted arbitrarily, and industry specific normalizing denominator should be sought in future studies. (author)

Xuchao, Wu [Environmentally Sustainable Design Division, Arup (Singapore); Priyadarsini, Rajagopalan [School of Architecture and Building, Deakin University, Geelong (Australia); Siew Eang, Lee [Energy Sustainability Unit, Department of Building, National University of Singapore (Singapore)

2010-08-15

306

Benchmarking energy use and greenhouse gas emissions in Singapore's hotel industry  

Energy Technology Data Exchange (ETDEWEB)

Hotel buildings are reported in many countries as one of the most energy intensive building sectors. Besides the pressure posed on energy supply, they also have adverse impact on the environment through greenhouse gas emissions, wastewater discharge and so on. This study was intended to shed some light on the energy and environment related issues in hotel industry. Energy consumption data and relevant information collected from hotels were subjected to rigorous statistical analysis. A regression-based benchmarking model was established, which takes into account, the difference in functional and operational features when hotels are compared with regard to their energy performance. In addition, CO{sub 2} emissions from the surveyed hotels were estimated based on a standard procedure for corporate GHG emission accounting. It was found that a hotel's carbon intensity ranking is rather sensitive to the normalizing denominator chosen. Therefore, carbon intensity estimated for the hotels must not be interpreted arbitrarily, and industry specific normalizing denominator should be sought in future studies.

Wu Xuchao [Environmentally Sustainable Design Division, Arup (Singapore); Priyadarsini, Rajagopalan, E-mail: priya@deakin.edu.a [School of Architecture and Building, Deakin University, Geelong (Australia); Eang, Lee Siew [Energy Sustainability Unit, Department of Building, National University of Singapore (Singapore)

2010-08-15

307

EFFORTS PERFORMED BY HOTELS IN BALI IN LOOKING AFTER THE ENVIRONMENT  

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Full Text Available A study on “Efforts perpormed by hotels in Bali in looking after the environment” was undertaken in 2009, by utilising data from July, 2008 until June, 2009. Objectives of the study was for collecting data on any efforts undertaken by hotels in looking after the environment especially related to minimising water consumption, garbage handling, the use of chemicals (especially cleaning chemicals), minimising energy consumption and ecosystem conservation (measured from the proportion of natural vegetation). Data were collected from interviews, document checkings and distributing questionaires. Results of the study showed that in average water consumption of hotels in Bali was 115 litres / guest night. It was considered low, less than the benchmark of Green Globe/Earthcheck which was 1,300 litres / guest night. The average of energy consumption was 0.322 MJ per guest night, which was still much below the baseline levels / standard of 340 MJ / guest night. In average garbage/waste produced by hotels was 0.0309 litre/guest night. This was also much below the baseline of 6 litres / guest night. The use of biodegradable cleaning chemicals in the hotel was averaged 35% which should be a minimum of 50%. There were 22% only of hotels which used cleaning chemicals that were biodegradable over 50% (over the standard). In average the proportion of natural vegetation in a hotel was 29%. There were 43% of sampled hotels of which their natural vegetation was over the baseline of 33%. Thus, hotels in Bali should improved their performance in looking after the environment, especially dealing with cleaning chemicals and ecosystem conservation. In this regards, they should increase the proportion of the use of biodegradable cleaning chemicals and increase the proportion of land kept with their natural vegetation.

A.A.G. Raka Dalem; I.N. Widana; I.N. Simpen; I.N. Artawan

2010-01-01

308

Impact of Service Quality on Customer Satisfaction: A Study of Hotel Industry of Faisalabad, Pakistan  

Directory of Open Access Journals (Sweden)

Full Text Available The main purpose of this paper is to evaluate the hotels’ service quality through customer satisfaction. Theory tells us that if the customers are satisfied then the hotels are providing higher service quality. And also check that which dimensions of SERVPREF is need to be focused more in Pakistan. For this purpose SERVPERF tool was adopted and administrative to customers who stayed in the hotels of Faisalabad, Pakistan. The results indicates that in Pakistan among the five dimensions of SERFPERF the dimension tangible and empathy needed to be focused more.

Khaliq Ur Rehman Cheema

2013-01-01

309

An Assessment of Lodgers’ Value Perception of Hotel Facilities and Services  

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Full Text Available This paper aims at investigating attributes that affect hotel room pricing based on customers’ perception. A related objective is to create a model of these perceptions which will serve as a framework for would-be investors and managers. The paper also examines previous literature on the issue of lodgers’ perception of hotel attributes and pricing techniques. A hedonic model was developed which included the identified significant attributes. The findings show that regular power and water supply, closeness to the city centre and good room service are some of the attributes that lodgers find most important in a hotel accommodation.

Austin c. Otegbulu; Odu Tenigbade

2011-01-01

310

Energy Auditing and Efficiency in a Chain Hotel - the Case of Scandic, Jaerva Krog  

Energy Technology Data Exchange (ETDEWEB)

Energy efficiency and conservation measures in hotels is an area of research at the Dept. of Energy Technology, Royal Inst. of Technology in Stockholm (KTH), Sweden. As a continuation of the research work, this project was focused on a hotel's resource-use performance, considering both internal and external factors that influence their consumption. The work comprised a literature study on energy efficiency and conservation measures in the built environment, focusing on hotel buildings, as well as an analysis of existing building assessment tools. An auditing and monitoring process was applied at one Scandic hotel, Jaerva Krog, which was selected with the support of Scandic management. Another four Scandic hotels were included in this study, using their data on energy/water consumption for the past five years. The tourism industry is one of the world's largest single industries, experiencing rapid expansion in recent decades. The number of international tourist arrivals increased from 441 million in 1990 to 763 million in 2004 (WTO, 2005). The hotel industry forms the largest part of the tourism industry with more than 300 000 hotels worldwide. Hotels offer their lodging capacities with the highest possible comfort and quality, without compromise. High demands on comfort and the level of services offered require an intensive utilization of energy and water. The price of energy has been increasing continuously during the last few years, with electricity increasing 6 % on an annual basis, which has made energy expenses increase rapidly during the past years. Adding high energy costs to concerns about CO{sub 2} emissions, highlights the importance of accurate information for energy management within any hotel facility. A need to decrease energy expenditure demands depending of knowledge relating to hotel facility consumption. The objective of this thesis is to understand energy performance and energy distribution within one typical chain hotel facility, and how this understanding can be applied to a selected group of similar hotels as well as to define the relationship between the factors behind energy expenditure. Such factors include outdoor climate as an external quantitative factor; HVAC system efficiency, lighting, occupancy rate and number of food covers sold as internal quantitative factors; and personnel behavior, operation/maintenance routines/levels as internal qualitative factors

Simanic, Branko

2011-07-01

311

Factors Influencing e-Business Adoption in the Greek Hotel Sector  

Science.gov (United States)

The purpose of this research is to identify the impact of business process improvement in the area of e-marketing in the hotel industry. The research identifies the barriers which block organizational change effort. A sample of thirty hotels in the city of Athens was used.This paper presents a SWOT analysis of the hotel sector, identifying the strengths, weaknesses, opportunities and threats that firms faced in the process of change. The results show that the majority of firms use, to a small extent, the e-marketing concept to improve their communication strategy and reach market segments.

Samanta, Ir.; Kyriazopoulos, P.

312

THE INFLUENCE OF CUSTOMER RELATIONSHIP MANAGEMENT (CRM) ON CUSTOMER LOYALTY IN JW MARRIOTT HOTEL SURABAYA  

Directory of Open Access Journals (Sweden)

Full Text Available Customer Relationship Management (CRM) merupakan salah satu strategi untuk mempertahankan pelanggan. Dengan terjalinnya hubungan yang erat diharapkan pelanggan menjadi loyal pada perusahaan. Penelitian ini bertujuan untuk mengetahui pengaruh CRM terhadap loyalitas pelanggan di Hotel JW Marriott Surabaya dengan teknik analisis regresi linier berganda. Hasil penelitian menunjukkan bahwa CRM yang meliputi financial benefits, social benefits dan structural ties berpengaruh positif dan signifikan terhadap loyalitas pelanggan Hotel JW Marriott Surabaya. Faktor yang berpengaruh dominan terhadap loyalitas pelanggan Hotel JW Marriott Surabaya adalah structural ties.

Fransisca Andreani; Yesslyn Sumargo; Chen Lie

2012-01-01

313

British Society of Neuroradiologists, annual meeting, Hilton National Hotel, Stansted Airport, Essex, UK, 8-9 October 1993. Abstracts  

International Nuclear Information System (INIS)

[en] Eighteen abstracts of scientific papers are presented which were read at the Annual Meeting of the British Society of Neuroradiologists, held in Essex from 8-9 October 1993, dealing with the diagnostic evaluation of a variety of brain diseases. (orig.)

1994-01-01

314

Organizational Citizenship Behavior Factor Structure among Employees in Hotel Industry  

Directory of Open Access Journals (Sweden)

Full Text Available Most of the literature on organizational citizenship behavior (OCB) was developed in the West, mainly North America.  Not much is known about the meaningfulness and categories of OCB in other cultural environment such as Malaysia. This study investigates the dimensionality of OCB using a sample of hotel employees.  Factors analysis of OCB items as rated by superiors revealed 5 dimensions, labeled as helping behavior, sportsmanship, conscientiousness, patience and civic virtue. Factor analysis of OCB items based on self- ratings (non manager employees) resulted in six dimensions, named as altruism, courtesy,  conscientiousness, sportsmanship, effort expended and civic virtue. These results show that the forms of OCB seem to hold relatively well in another international context, although there are some differences.

Shaiful Annuar Khalid; Hassan Ali; Mohammad Ismail; Norshimah Abdul Rahman; Kamsol Mohamed Kassim; Rozihana Shekh Zain

2009-01-01

315

BUSINESS DECISION MAKING ON FINANCING OPERATING ACTIVITIES IN HOTEL INDUSTRY  

Directory of Open Access Journals (Sweden)

Full Text Available Outputs of management process related to decision making and the implementation of decisions of the business. Business decision-making, in the widest sense of the time aspect, it can be seen from the operational and strategic character. In this paper, the focus is on analyzing leverage and rate of return the operational decision-making in the hotel as a function of current financing activities. Operational decision-making, must be aligned with strategic, so that all segments of the operational decision-making found appropriate and meaningful implementation. Decisions in practice, in most cases, can not be considered independently, because each of them implies the use of properties, human, financial, information technology and other related capabilities.

Filip Djokovic

2013-01-01

316

Energy efficiency improvement in a hotel using cogeneration (CHP)  

Energy Technology Data Exchange (ETDEWEB)

A viability analysis has been carried out to produce combined heat power in a medium capacity hotel. It was made a Duty rate analysis for a year separating winter and summer periods and both of them in working days and weekend. Four average hourly duty rates have been computed for each of the above periods as much as for heat as for electricity. Then a CHP gas engine of 298 kWe and it schedule performance was proposed using criteria for energy efficiency. Fuel consumption for CHP engine and external power demand (when peak hours) was computed for different periods and load. Global energy efficiency for conventional system and future CHP is computed weighing individual efficiencies about heat and power. Results show present efficiency (0,6) may be improved up to 0,72 using CHP. It allows reduce costs and cash for electricity excess to network power lines.

Guerrero, Maria Rosario; Alfonso, Diego [Dpto. de Energia. Universidad de Oviedo, Oviedo (SP)

2002-07-01

317

Hotel in the Westerwald mountains solves its energy problem  

Energy Technology Data Exchange (ETDEWEB)

In a 50-bed-hotel in the Westerwald mountains a concept has been developed which could serve as a model for many enterprises in raval areas. The first objective was to reduce the heating costs from 40,000 DM to one third of the amount. Plans are: 1. reducing the heat consumption of the house by half with heat insulation measures. 2. reducing the high flow temperatures of the heating system - without having to change the actual radiators - to a level where heat pumps can be used, heat insulation must be optimized to achieve this, 3. monovalent heat pump for geothermal heat generation or gaining heat from river water, 4. creating a system which will bridge switch of times of the energy supply industry in peak load times. 5. Service water heating with a heat pump, 6. economic swimming-pool heating.

Schuerg, W.

1982-05-01

318

Heating facilities for the MGM Grand Hotel, Reno, Nevada  

Energy Technology Data Exchange (ETDEWEB)

The MGM Grand Hotel-Reno is located adjacent to an area with a well-documented geothermal resource. Currently, there is a number of entities seeking to determine the exact nature of the resource at the MGM site. This report concerns itself with identifying current natural gas loads within the MGM complex which could be met by geothermal should a source become available. The two principle assumptions upon which the following material is based are (1) that a source of 190/sup 0/F or higher temperature water is available and (2) all systems discussed would be installed in parallel with existing systems. That is, existing systems would remain in place providing 100 percent backup for the geothermal systems.

1981-09-01

319

Optimal installation of two heat pumps in a hotel  

Energy Technology Data Exchange (ETDEWEB)

In December 1979 a heat pump was brought into service in the hotel and restaurant 'Haus Baehner' in Niederfischbach. With the help of two heat pumps heat recovering measures are being achieved. Here it is a matter of water-to-water heat pumps, which work with, as the case may be, two compressors. These heat pumps are available in seven power categories between 8.2 and 63 kW rated power. The refrigerating circuit works with the safety-refrigerant R12 so that the removal of heat from a -15/sup 0/C medium is still possible. On the warm side, maximum temperatures up to 70/sup 0/C are possible.

Groos, J.

1980-03-01

320

Seoul hotel installs cogeneration plant duel-fuel diesel  

Energy Technology Data Exchange (ETDEWEB)

A Finnish company expects to complete a multifuel diesel power plant in Korea early next year. Waerstilae AB is installing the plant in the Hotel Shilla in Seoul, Korea, where it will provide electricity, steam and hot water. The unit will provide 2.5 MWe and 3 MWth. The engine can be fueled by heavy fuel or diesel oils and various gases such as LNG or biogas. The total efficiency is 81.6%. A dual-fuel engine was attractive for this project because of the pollution problems in Seoul. Burning of bunker C oil will be banned in two years' time. However, bunker A and diesel oils may still be burned. Liquid natural gas well be imported from Indonesia and this will fuel the new engine.

1985-09-01

 
 
 
 
321

1850s & 1860s Hotel and Restaurant Menus  

Science.gov (United States)

The University of Houston has increased its digital offerings in recent years to allow visitors to make their way through everything from home retail pamphlets from the 1920s to copper plate engravings from Theodor de Bry's "Grandes Voyages." This particular collection offers users access to 80 different menus from the 1850s and 1860s. The menus are taken from establishments that were located all over the country, such as the American Hotel in Buffalo and the Allyn House in Hartford. It's quite a revelation to learn that on March 5, 1859, the patrons at the Allyn House would have had access to over 35 menu options, including oyster fritters and halibut. Culinary historians and gastronomy types will have a field day with these menus, which might inspire a rather elaborate repast.

2012-01-01

322

EARNINGS TARGETS IN SPANISH HOTEL INDUSTRY: AN APPROXIMATION  

Directory of Open Access Journals (Sweden)

Full Text Available In this paper, two earnings targets -avoiding losses and earnings decreases- are analyzed in Spanish hotel industry. The methodology used as a proxy to earnings targets is frequency histograms. Particularly, the existence of a “kink” in the distribution of reported earnings around zero is examined. The access to financial resources to start or to consolidate expansion policies is an important issue to the companies belonging to our sample. This specific scenario allows us to study how to reach earnings benchmarks under debt covenant hypothesis. Likewise, Spanish tourism sector is characterised by small firms and most of them are governed by families. We explore the relationship between earnings benchmarks and this particular ownership structure. Finally, we examine the presence of auditors (and Big4 auditors) as an earnings quality tool.

Laura Parte Esteban; María Jesús Such Devesa; Pilar Alberca Oliver

2011-01-01

323

Research model of the environmental management in hotel firms  

Directory of Open Access Journals (Sweden)

Full Text Available The current work aims to develop a instrument to measure the impact of firms’ environmental protection activities on their economic performance. This tool is specifically designed for the tourism sector, which is rarely analysed from this perspective despite its considerable relevance due to its strong interaction with the environment. The work empirically tests the model on a sample of hotels in Canary Islands (Spain). It uses structural equation modelling to analyse the information. The findings show that the proposed model fits the underlying reality well, and its constituent components satisfy validity and reliability criteria. Thus, they make an important contribution to knowledge about the determinants and implications of sustainability in tourism-sector firms.

Yaiza Armas Cruz; Esperanza Gil Soto

2010-01-01

324

Centro de Conferencias, Hotel y Mezquita Riyadh - Arabia Saudita  

Directory of Open Access Journals (Sweden)

Full Text Available The complex, designed and built for the Finance Ministry of the Kingdom of Saudi Arabia, is located on a 78,000 m2 lot, close to the intersection of highways crossing the Arabian desert, which connect the location directly with the area of public buildings of the city and with the airport as well. The complex situates the Convention Hall, with 23,230 m2 of constructed surface, in the southeast half of the lot; the Hotel, with 14,860 m2 of constructed surface, Is on the other half. Each has independent accesses, as is the case of the Mosque which is located at one end of the lot. Individual dwellings three-storeys high, gardens, parking areas, service roads an auxiliary buildings have been constructed next to the Mosque.El conjunto, diseñado y construido para el Ministerio de Finanzas del Reino de Arabia Saudita, está situado en una parcela de 78.000 m2, próxima a la intersección de carreteras que cruzan el desierto arábigo y que conectan directamente la parcela con el área de edificios públicos de la ciudad y con el aeropuerto. El complejo sitúa en la mitad sudoeste el Centro de Conferencias, de 23.230 m2 de edificabilidad, y el Hotel, de 14.860 m2 de superficie construida, en la otra mitad; cada uno de ellos con accesos independientes, al igual que la Mezquita emplazada en un extremo de la parcela. Junto a ésta se han construido viviendas unifamiliares de tres plantas, así como jardines, aparcamientos, carreteras de servicio y locales auxiliares.

Dannatt, Trevor

1980-01-01

325

Nuclear power and the UK  

International Nuclear Information System (INIS)

[en] This series of slides describes the policy of the UK government concerning nuclear power. In January 2008 the UK Government published the White Paper on the Future of Nuclear Power. The White Paper concluded that new nuclear power stations should have a role to play in this country's future energy mix. The role of the Government is neither to build nuclear power plants nor to finance them. The White Paper set out the facilitative actions the Government planned to take to reduce regulatory and planning risks associated with investing in new nuclear power stations. The White Paper followed a lengthy period of consultation where the UK Government sought a wide variety of views from stakeholders and the public across the country on the future of nuclear power. In total energy companies will need to invest in around 30-35 GW of new electricity generating capacity over the next two decades. This is equivalent to about one-third of our existing capacity. The first plants are expected to enter into service by 2018 or sooner. The Office for Nuclear Development (OND) has been created to facilitate new nuclear investment in the UK while the Nuclear Development Forum (NDF) has been established to lock in momentum to secure the long-term future of nuclear power generation in the UK. (A.C.)

2009-01-01

326

Application to hotel of fuel-cell power units; Nenrho denchi hatsuden sochi no hotel eno tekiyo  

Energy Technology Data Exchange (ETDEWEB)

With the cooperation of Toho Gas Co., Ltd. Fuji Electric set up a 100kW phosphoric acid fuel-cell unit in 'Nagoya Sakae Washington Hotel Plaza' in february 1999. In this case, the unit is used as a cogeneration system. The low-temperature waste heat (about 50 degree C) is used to preheat the feed water of the warm water heater. The high-temperature waste heat (about 90 degree C) is used for the heat source of air conditioning by the absorption machine and hot water tank. The effect of fuel cell introduction on environmental preservation are 9.5% reduction in the amount of primary energy and 12% reduction in the amount of carbon dioxide exhaust. (author)

Nakajima, H.; Horiuchi, H. [Fuji Electric Co. Ltd., Tokyo (Japan)

2000-04-10

327

Fair prices for oil are scarcity prices: Ricardo, Marx, Hotelling; Faire Preise fuer Oel sind Knappheitspreise: Ricardo, Marx, Hotelling  

Energy Technology Data Exchange (ETDEWEB)

In the twentieth century, oil was the most strategic good world-wide. Due to a forced industrialization in countries with a high population degree, he markets for oil and other fossil energies began to normalize. The most important global challenge, the climate protection, was neglected. The author of the contribution under consideration reports on the development of an extensive theory concerning the oil price (Ricardo-Marx-Hotelling theory). This theory is necessary in order to find an explanation for the long-term abrupt transitions of oil prices and the conflicts of oil distribution. Furthermore, the author describes a cooperative model as a lever for a change into the era of renewable energy.

Massarrat, M. [Osnabrueck Univ. (Germany). Politikwissenschaft

2007-07-01

328

THE INFLUENCE OF CUSTOMER RELATIONSHIP MANAGEMENT (CRM) ON CUSTOMER LOYALTY IN JW MARRIOTT HOTEL SURABAYA  

Digital Repository Infrastructure Vision for European Research (DRIVER)

Customer Relationship Management (CRM) merupakan salah satu strategi untuk mempertahankan pelanggan. Dengan terjalinnya hubungan yang erat diharapkan pelanggan menjadi loyal pada perusahaan. Penelitian ini bertujuan untuk mengetahui pengaruh CRM terhadap loyalitas pelanggan di Hotel JW Marriott Sur...

Fransisca Andreani; Yesslyn Sumargo; Chen Lie

329

Interval-Valued Intuitionistic Fuzzy Multicriteria Group Decision Making Approach for Hotel Selection  

Directory of Open Access Journals (Sweden)

Full Text Available Evaluating and selecting the most suitable hotel location for development is complex and challenging. To effectively deal with this problem, this paper presents an interval-valued intuitionistic fuzzy multicriteria group decision making approach for evaluating and selecting hotel locations. The subjectiveness and imprecision of the decision making process are adequately modeled by the use of interval-valued based intuitionistic fuzzy numbers. The concept of ideal solutions is adopted for determining the overall performance of each alternative hotel location across all the selection criteria on which the final decision is made. An example is presented for demonstrating the applicability of the proposed approach for solving real world hotel location selection problems.

Santoso Wibowo

2013-01-01

330

ASPECTS REGARDING THE CONSUMER BUYER BEHAVIOUR FOR BUDGET HOTELS IN IRELAND  

Directory of Open Access Journals (Sweden)

Full Text Available This paper aims to asses the behaviour of budget hotel consumers as well as to determine what characteristics and facilities are most important in making this high involvement purchase. The purpose of the conducted study is to evaluate the decision making process and its implications; all five stages in the decision making model (problem recognition, information search, evaluation of alternatives, purchase choice, and evaluation of outcome) are equally important in finding out what consumer want and how they behave in this situation. The research revealed that majority of budget hotel customers are business travellers. The attributes to be most important to customers of budget hotels are price, cleanliness, and convenience of location that are to be focused by the hotels in their future decisions.

Ioana Cristina COLBU; Adrian Liviu SCUTARIU

2008-01-01

331

Analyzing the Training and Internship Needs Assessment of Verbal Communication Skills amongst Hotel Practitioners  

Directory of Open Access Journals (Sweden)

Full Text Available There is a need to expose the learners in the hospitality industry to real workplace requirement in terms of communication skills. In view of its importance, human resource managers, researchers and educators in the field of hospitality management or the hotel practitioners have to pay more serious attention to it. Thus, it is pertinent that both employers and potential employees have a consensus on what are to be instilled in the learners as this would prepare them for the actual hotel reception practices which in particular are the verbal communication skills. A needs analysis in the form of a questionnaire, distributed to the hotel managers and the interns involved help to identify the verbal communication skills that the interns require. These findings will also assist the curriculum designers in producing future hotel management professionals that can function effectively at their workplace.

Suzana Rahim; Farina Tazijan

2011-01-01

332

Service quality model use as one of modern hotel marketing activity  

Directory of Open Access Journals (Sweden)

Full Text Available The article concludes that hotel business in modern context should focus on quality management system (quality control system) implementation as a marketing activity, demanding special attention.

Elana A. Yazuchba; Irina N. Markaryan

2011-01-01

333

Energy and water uses and their performance explanatory indicators in hotels in Hong Kong  

International Nuclear Information System (INIS)

This paper firstly presents a case study on analyzing the electrical load profiles recorded in a Hong Kong hotel over a period of 12 months to examine the potential energy saving opportunities (ESOs) in its building services installations. The case study is followed by a report of the survey results of energy and water use in 36 quality hotels in Hong Kong. Finally, a regression analysis where the surveyed energy and water use data were correlated to a number of hotel background or operational parameters to search for suitable energy and water use performance explanatory indicators is presented. The survey results depict a diversified energy and water use situation in Hong Kong's hotels, but the regression analysis indicates that, while some of the correlations obtained are weak, there do exist a few strong energy and water explanatory indicators. (author)

2003-01-01

334

THE OWNERSHIP STRUCTURE AS A CORPORATE GOVERNANCE MECHANISM IN SERBIAN HOTELS  

Directory of Open Access Journals (Sweden)

Full Text Available This article analyses the development in Serbien tourism sector during the last decade. The article is focused on the ownership structure and company performance in the light of corporate governance theory and the actuel privatisation process. Previous research has proven that Serbien state is a poor and pasive owner,whereas private owners and amployees are more active and more interested in their company’s economic performance. This article shows that the transition to private ownership in the Serbian hotels sector has not been finished. Consequently, state-owned and investment funds remain important owners of Serbien hotels. The financial performance of hotel companies is below average in the economy and can be correlated with the current ownership structure. Since the current ownership structure has a negative impact on the hotel sector competitiveness, an ownership change is needed to boost the sector’s competitivensess and the competitivensess of Serbia as tourist destination.

Pero Petrovic; Slobodan Cerovic

2010-01-01

335

Drainable evacuated tubular solar cooling system at Frenchman's Reef Hotel  

Energy Technology Data Exchange (ETDEWEB)

The Frenchman's Reef Hotel in the Virgin Islands operates its own total energy plant which has the capacity to satisfy the entire requirements of the 510-room hotel for electricity, desalinated drinking water and sewage treatment. The solar energy system consists of a 13,384 square foot array of drainable evacuated tube collectors arranged on three wings of the hotel. Solar heated water is supplied to a 200 ton absorption chiller which cools public rooms in the hotel. A programmable microprocessor controller oversees all functions of the solar energy system and monitors and records data which can be subsequently recovered locally or over the telephone, either as hard copy printout or on tape. The construction and startup of the array and system operating results are discussed. System heat losses are assessed. (LEW)

Platt, D.M.

1981-05-01

336

The Linkage of Employee Satisfaction and Loyalty in Hotel Industries of Pakistan  

Directory of Open Access Journals (Sweden)

Full Text Available Most of the hotel industries now a day facemany difficulties in making their employees satisfied. So they are failed to find out the reasons that made their workers satisfied and loyal. This study includes 13 variables of employee satisfaction and 3 variables of employee’sloyalty. Three variables of loyalty include employee service, future of employee in the company, employee recommendation in the company. The study also shows the loyalty of employees in hotel industry in Pakistan. Results of the study show a relationship between the said variables. The other variables as like relation of employee with boss, performance appraisal, the situation and place of working, group work, and coordination have a strong correlation with three variables of employees’ loyalty. The study will give the hotel industry a great help in lowering the cost and give much output as like increase in profit and then it will gives a higher satisfaction to the workers and their loyalty in hotel industry

Rai Imtiaz Hussain

2012-01-01

337

Capacity constraints may restore the existence of an equilibrium in the Hotelling model  

Digital Repository Infrastructure Vision for European Research (DRIVER)

In this note, we consider the Hotelling model with linear transportation costs. We show that capacity constraints may restore the existence of an equilibrium for locations inside the first and third quartiles.

Wauthy, Xavier

338

UK energy and the environment  

Energy Technology Data Exchange (ETDEWEB)

The latest edition of the survey contains detailed forecasts of energy demand and CO{sub 2} and SO{sub 2} emissions by fuel user and fuel type up to the year 2005. These forecasts are backed on MDM, Cambridge Econometrics` integrated energy - environment-economy model of the UK. By 2000, total demand for coal is expected to be only half that in 1995, following the construction of a large number of gas-fired electricity generating stations combined with switches to gas and electricity by many other fuel users. Coal has also been displaced by the new Sizewell B pressurised water nuclear reactor. The survey compares projections for UK energy demand and emissions with those published by the UK Department of Trade and Industry in Energy paper 65 (March 1995).

NONE

1995-07-10

339

Condensation system with seawater in the Royal Solaris Hotel of Cancun; Sistema de condensacion con agua salada en el hotel Royal Solaris de Cancun  

Energy Technology Data Exchange (ETDEWEB)

After performing a technical study, during the month of September of 1998, in the facilities of Villas Solaris, S.A. de C.V., specifically in the Royal Solaris Hotel, towers Royal and Caribe, important opportunities of saving were found, which were evaluated technical and economically to be able to present to Villa Solaris, S.A. of C.V., an energy saving project highly profitable that allows to obtain great economic benefits, a better service for the hosts and an important step to the reduction of the operative expenses (energy), that guaranteed the future competitiveness of the hotel in the zone. The base of the energy saving opportunities is the substitution of the air conditioning equipment, since the installed ones in the Hotel, are very deficient equipment (piston in Caribbean Tower) or because of by International ecological Norms they will be obsolete in short time (centrifugal R-11 Torre Royal). In addition the service machine area of the Hotel was centralized in a single site. The substitution measure of the air conditioning systems, contemplated the installation of centrifugal equipment of high efficiency (0.65kW/Ton at full load) cooled with brackish water, that is a very abundant resource in the zone and does not represent any cost for the Hotel. The waste heat of the refrigeration machines is contemplated to be used to preheat the service water and the swimming pool water by means of heat exchange equipment. In order to arrive to the desired optimal temperatures the advantage of the installation of the already existing in the Hotel thermo solar systems was taken into consideration. When implementing this global system, the use of cooling towers was eliminated, that was the equipment that cools the condensation water of the air conditioning equipment. In addition the use of the steam boilers was eliminated that made the function of warming up the service water, reason why an important saving of fuel was generated. [Spanish] Despues de haber realizado un estudio tecnico, durante el mes de septiembre de 1998, en las instalaciones de Villas Solaris, S.A. de C.V., especificamente en el Hotel Royal Solaris, torres Royal y Caribe, se encontraron importantes oportunidades de ahorro, mismas que fueron evaluadas tecnica y economicamente para poder presentar a Villa Solaris, S.A. de C.V., un proyecto de Ahorro de Energia altamente rentable que permita obtener grandes beneficios economicos, un mejor servicio para los huespedes y un importante paso para la reduccion de los gastos operativos (energeticos), que garantizara la futura competitividad del hotel en la zona. La base de las oportunidades de ahorro es la sustitucion de los equipos de aire acondicionado, puesto que los instalados en el Hotel, son equipos muy deficientes (piston en Torre Caribe) o que por normas ecologicas internacionales quedaran obsoletos en poco tiempo (centrifugos R-11 Torre Royal). Ademas se centralizo en un solo sitio el area de maquinas de servicio del Hotel. La medida de sustitucion de los sistemas de aire acondicionado, contemplo el instalar equipos centrifugos de alta eficiencia (0.65kW/Ton a plena carga) enfriados con agua salada, que es un recurso muy abundante en la zona y no representa costo alguno para el Hotel. El resto del calor de las maquinas de refrigeracion se contempla utilizar para precalentar el agua de servicio y el agua de alberca mediante equipos de intercambio de calor. Para llegar a las temperaturas optimas deseadas se aprovecho la instalacion de sistemas termosolares que ya existe en el Hotel. Al implementar este sistema global, se elimino la utilizacion de torres de enfriamiento que era el equipo que enfria el agua de condensacion de los equipos de aire acondicionado. Ademas se elimino la utilizacion de las calderas de vapor que hacian la funcion de calentar el agua de servicios, por lo que se genero un ahorro de combustible importante.

Herrero, Juan F.; Hernandez A, David [Celsol, S.A. de C.V., Nuevo Leon (Mexico)

1999-07-01

340

VOD (video on demand) system for Yokohama Bay Sheraton Hotel and Towers; Yokohama bay Sheraton Hotel and Towers muke VOD (Video On Demand)  

Energy Technology Data Exchange (ETDEWEB)

The Company developed VOD system using TV community line in hotel, and delivered it to Yokohama Bay Sheraton Hotel and Towers in September 1998. This system sends out inside the hotel building the digital signal stored in the Company-made video server (product name: stream station) which was converted to NTSC (current TV system) signal. It can be viewed simultaneously from 32 rooms at most. Further, the system can be used for trick play/continued viewing/highlights showing. As functions of CCTV system, the following are loaded on the system: quick check-out, bill display, TV questionnaire survey, limit of pay broadcasting viewing, menu system navigation, etc. (translated by NEDO)

NONE

1999-03-01

 
 
 
 
341

Analysis Electronic Service Quality through E-S-Qual Scale: The Case Study of Nowshahr Hotel  

Directory of Open Access Journals (Sweden)

Full Text Available The aim of this study is to analyze the electronic service quality in Arsh Hotel which is located at Nowshahr city using Kano and E-S-Qual scale. All Given the importance and position of electronic hotel service and the growing trend of electronic hotel services in the country in recent years, now is the financial and credit institutions and banks have found a good position to maintain and develop effective strategies without the utilization of scientific and practical management Information and communication is not possible. Today, hotels in order to remain competitive need to improve the quality of its electronic services to the linear view of this topic are not comprehensive. In order to study integrated model E-S-Qual and Kano is used that with removal the linear hypothesis is. In the first step towards electronic service quality factors based on the Arsh Hotel E-S-Qual model to determine the current practice of banks and provide the service expectations of customers and their vision of electronic service quality mentioned has been evaluated. In the first step factors towards electronic service quality the Arsh Hotels based on E-S-Qual model to determine the current practice of hotels and provide the service expectations of customers and their vision of electronic service quality mentioned has been evaluated. Considering the gap between customer expectations and current practice of hotels in providing these services, services to the two categories is divided into weak and strong. In the second step of research with integrating E-S-Qual and Kano model, service quality factors based on Kano model classified to determine which features of electronic service quality determined by the model E-S-Qual and evaluated, is the strategic importance in relation to customer satisfaction.

Hossein Rezaei Dolatabadi; Javad Khazaei Pool

2013-01-01

342

Strategic Management Applications in Rejuvenation Efforts of South-Western Nigerian Hotels: Facilities Management Perspective  

Directory of Open Access Journals (Sweden)

Full Text Available A survey was conducted of probabilistically determined fifty-seven hotels of various ‘stars’ in South-Western geo-political zone of Nigeria to investigate the responsiveness of the hotel organizations to strategic property management practices in particular level of use of facilities management, level of commitment to business development, use of information and communication technology and support services procurement methodology. Data were collected from hotel organizations through their general managers, staff and customers with the aid of questionnaires. A combination of stratified and cluster sampling techniques were used. Kothari’s formula was adopted to determine the appropriate sample size while descriptive statistics and balanced score card were used for data analysis. It was found that use of facilities management as a strategic management instrument is at low ebb (36%), the same is true of level of commitment to business development (46%), use of information and communication technology (39%) and support services outsourcing (46%). The use of balanced score card principle shows that the four variables all less than 50% may be balanced but in a negative sense suggesting non-responsiveness to the use of strategic management practices. This discovery also affirms that receptivity to FM is at low-ebb in the hotel sector of Nigeria’s economy and a pointer to ignorance of FM as instrument of strategic change. The study recommended that International Facilities Management Association (Nigeria Group), hotel organizations and Governments at all levels in Nigeria should be conscious of this development and put in place strategic actions to educate the gentries on the efficacy of FM in running hotel businesses. The hotel managements are also encouraged to be responsive to new ways of doing things especially when such a method would have a tremendous impact on the performance of the hotels.

Olufemi Daniel Durodola; Caleb Abiodun Ayedun; Ayotunde Olawande Oni

2012-01-01

343

Yield Management in the French hotel business: An assessment of the importance of the human factor  

Directory of Open Access Journals (Sweden)

Full Text Available Based on a qualitative study of the practice of Yield Management in the hotel industry, and semi-direct exploratory interviews with 27 Paris hotel managers, this study highlights the strong connection between Yield Management and information systems, and stresses the great importance of the role played by the human factor in the establishment and development of an effective Yield Management system.

Noureddine Selmi; Raphaël Dornier

2011-01-01

344

THE EFFECTS OF OCCUPATIONAL HEALTH AND SAFETY RISK FACTORS ON JOB SATISFACTION IN HOTEL ENTERPRISES  

Directory of Open Access Journals (Sweden)

Full Text Available Occupational health and safety risk factors can have direct or indirect effects on levels of organizational commitment, job satisfaction, and the job productivity of workers in service companies as well as other types of industries. In this paper, the effects of physical, biological, chemical and socio-psychological risk factors, related to occupational safety and health, encountered in hotel enterprises on job satisfaction were investigated. Questionnaire survey was conducted as a data collection tool to determine the levels of job satisfaction and opinions of the workers related to occupational health and safety risk factors in five-star hotel enterprises. The questionnaire consists of three parts: (1) Questions to determine some characteristics of hotel company and hotel workers, (2) Levels of risk related to occupational health and safety in hotel business (3) Questions to point out the workers’ level of job satisfaction. Part two and part three of questionnaire consist of five Likert-type questions. Job satisfaction was measured using the Minnesota Satisfaction Questionnaire (MSQ). Hotel workers were asked to complete a questionnaire-form developed were implemented in February 2009. The study population included 204 employees from eight five-star hotels in the ?stanbul Region. Statements about workers’ level of job satisfaction and levels of risk related to occupational health and safety in hotel enterprises were described by calculating the frequency and percentage distribution, the arithmetic mean and standard deviation. On the other hand, relationship between workers’ level of job satisfaction and levels of risk related to occupational health and safety were determined by correlation and regression analysis. In addition, if participants’ opinions on workers’ job satisfaction and risks related to occupational health and safety show a statistically significant difference by demographic characteristics were analyzed by t-test and variance analysis. According to the analysis stated above it is expected that as long as the risk level on the occupational health and security increase the satisfaction level of the employees will accordingly decrease.

Gonca KILIÇ; Murat Selim SELV?

2009-01-01

345

Hotel Payload - a low-cost sounding rocket concept - for middle atmosphere and ionosphere  

Science.gov (United States)

European scientists are invited to utilize the "Hotel Payload" concept developed at Andøya Rocket Range (ARR) for scientific research in Middle Atmosphere and Ionosphere. The concept is shaped to give scientists predictability and assurance on configuration, costs and timeframe for their projects. The scientists are offered one sounding rocket partner from planning till launch - so they can focus on their instruments. To demonstrate the capabilities, this paper presents the "Hotel Payload" concept, its configurations and specific projects with instrumentation.

Hauglund, Kenneth; Hansen, Gudmund

2005-08-01

346

Vaccine acceptance: The UK perspective.  

UK PubMed Central (United Kingdom)

The United Kingdom has had a long history with vaccine acceptability dating back to Edward Jenner's theory of small pox vaccination. More recently, the discredited, Wakefield study published in 1998 continues to cause MMR skepticism. In pregnant women pertussis vaccination has been considerably more successful than influenza vaccination. Influenza vaccine uptake in healthcare workers remains poor. The media, politicians, and health reforms have contributed to the mixed coverage for these vaccines. In this article we examine vaccine acceptability from a UK perspective, and consider the future impact this is likely to have on the introduction of rotavirus and shingles vaccine in the UK in 2013.

Ford JA; Mahgoub H; Shankar AG

2013-09-01

347

Fungal DNA in hotel rooms in Europe and Asia--associations with latitude, precipitation, building data, room characteristics and hotel ranking.  

UK PubMed Central (United Kingdom)

There is little information on the indoor environment in hotels. Analysis of fungal DNA by quantitative PCR (qPCR) is a new method which can detect general and specific sequences. Dust was collected through swab sampling of door frames in 69 hotel rooms in 20 countries in Europe and Asia (2007-2009). Five sequences were detected by qPCR: total fungal DNA, Aspergillus and Penicillium DNA (Asp/Pen DNA), Aspergillus versicolor (A. versicolor DNA), Stachybotrys chartarum (S. chartarum DNA) and Streptomyces spp. (Streptomyces DNA). Associations were analysed by multiple linear regression. Total fungal DNA (GM = 1.08 × 10(8) cell equivalents m(-2); GSD = 6.36) and Asp/Pen DNA (GM = 1.79 × 10(7) cell equivalents m(-2); GSD = 10.12) were detected in all rooms. A. versicolor DNA, S. chartarum DNA and Streptomyces DNA were detected in 84%, 28% and 47% of the samples. In total, 20% of the rooms had observed dampness/mould, and 30% had odour. Low latitude (range 1.5-64.2 degrees) was a predictor of Asp/Pen DNA. Seaside location, lack of mechanical ventilation, and dampness or mould were other predictors of total fungal DNA and Asp/Pen DNA. Hotel ranking (Trip Advisor) or self-rated quality of the interior of the hotel room was a predictor of total fungal DNA, A. versicolor DNA and Streptomyces DNA. Odour was a predictor of S. chartarum DNA. In conclusion, fungal DNA in swab samples from hotel rooms was related to latitude, seaside location, ventilation, visible dampness and indoor mould growth. Hotels in tropical areas may have 10-100 times higher levels of common moulds such as Aspergillus and Penicillium species, as compared to a temperate climate zone.

Norbäck D; Cai GH

2011-10-01

348

Fungal DNA in hotel rooms in Europe and Asia--associations with latitude, precipitation, building data, room characteristics and hotel ranking.  

Science.gov (United States)

There is little information on the indoor environment in hotels. Analysis of fungal DNA by quantitative PCR (qPCR) is a new method which can detect general and specific sequences. Dust was collected through swab sampling of door frames in 69 hotel rooms in 20 countries in Europe and Asia (2007-2009). Five sequences were detected by qPCR: total fungal DNA, Aspergillus and Penicillium DNA (Asp/Pen DNA), Aspergillus versicolor (A. versicolor DNA), Stachybotrys chartarum (S. chartarum DNA) and Streptomyces spp. (Streptomyces DNA). Associations were analysed by multiple linear regression. Total fungal DNA (GM = 1.08 × 10(8) cell equivalents m(-2); GSD = 6.36) and Asp/Pen DNA (GM = 1.79 × 10(7) cell equivalents m(-2); GSD = 10.12) were detected in all rooms. A. versicolor DNA, S. chartarum DNA and Streptomyces DNA were detected in 84%, 28% and 47% of the samples. In total, 20% of the rooms had observed dampness/mould, and 30% had odour. Low latitude (range 1.5-64.2 degrees) was a predictor of Asp/Pen DNA. Seaside location, lack of mechanical ventilation, and dampness or mould were other predictors of total fungal DNA and Asp/Pen DNA. Hotel ranking (Trip Advisor) or self-rated quality of the interior of the hotel room was a predictor of total fungal DNA, A. versicolor DNA and Streptomyces DNA. Odour was a predictor of S. chartarum DNA. In conclusion, fungal DNA in swab samples from hotel rooms was related to latitude, seaside location, ventilation, visible dampness and indoor mould growth. Hotels in tropical areas may have 10-100 times higher levels of common moulds such as Aspergillus and Penicillium species, as compared to a temperate climate zone. PMID:21897974

Norbäck, Dan; Cai, Gui-Hong

2011-09-07

349

The UK Adult Twin Registry (TwinsUK Resource).  

UK PubMed Central (United Kingdom)

TwinsUK is a nation-wide registry of volunteer twins in the United Kingdom, with about 12,000 registered twins (83% female, equal number of monozygotic and dizygotic twins, predominantly middle-aged and older). Over the last 20 years, questionnaire and blood/urine/tissue samples have been collected on over 7,000 subjects, as well as three comprehensive phenotyping assessments in the clinical facilities of the Department of Twin Research and Genetic Epidemiology, King's College London. The primary focus of study has been the genetic basis of healthy aging process and complex diseases, including cardiovascular, metabolic, musculoskeletal, and ophthalmologic disorders. Alongside the detailed clinical, biochemical, behavioral, and socio-economic characterization of the study population, the major strength of TwinsUK is availability of several 'omics' technologies for the participants. These include genome-wide scans of single nucleotide variants, next-generation sequencing, exome sequencing, epigenetic markers (MeDIP sequencing), gene expression arrays and RNA sequencing, telomere length measures, metabolomic profiles, and gut flora microbiomics. The scientific community now can freely access parts of the phenotype data from the 'TwinsUK', and interested researchers are encouraged to contact us via our Web site (www.twinsuk.ac.uk) for future collaborations.

Moayyeri A; Hammond CJ; Hart DJ; Spector TD

2013-02-01

350

Prediction of pollutant emission through electricity consumption by the hotel industry in Hong Kong  

International Nuclear Information System (INIS)

This paper estimates the quantity of pollutants produced by the hotel industry through its electricity consumption. A survey of 17 hotels in Hong Kong was carried out to collect 3 years of energy consumption data. Regression analysis indicated that gross floor area was a major and statistically accepted factor in explaining the electricity consumption in hotels. It was found that the average electricity consumption was about 342 kW h/m2/year. Then, based on some established pollutant emission factors of coal and natural gas, the amount of sulphur dioxide, nitrogen dioxides, carbon dioxides and particulates created by the hotel industry's electricity usage during a 10-year period from 1988 to 1997 was estimated. The study further predicts the increase in these amounts in 1998 - 2003 accompanying the rise in the number of hotel properties. The findings indicate that the existing green measures and devices are inadequate to cope with the increase in pollution emission in the near future. We believe that the hotel industry should adopt a more proactive approach to reduce electricity usage and propose the inclusion of environmental reporting in trade journals. (author)

2002-01-01

351

Prediction of pollutant emission through electricity consumption by the hotel industry in Hong Kong  

Energy Technology Data Exchange (ETDEWEB)

This paper estimates the quantity of pollutants produced by the hotel industry through its electricity consumption. A survey of 17 hotels in Hong Kong was carried out to collect 3 years of energy consumption data. Regression analysis indicated that gross floor area was a major and statistically accepted factor in explaining the electricity consumption in hotels. It was found that the average electricity consumption was about 342 kW h/m{sup 2}/year. Then, based on some established pollutant emission factors of coal and natural gas, the amount of sulphur dioxide, nitrogen dioxides, carbon dioxides and particulates created by the hotel industry's electricity usage during a 10-year period from 1988 to 1997 was estimated. The study further predicts the increase in these amounts in 1998 - 2003 accompanying the rise in the number of hotel properties. The findings indicate that the existing green measures and devices are inadequate to cope with the increase in pollution emission in the near future. We believe that the hotel industry should adopt a more proactive approach to reduce electricity usage and propose the inclusion of environmental reporting in trade journals. (author)

Chan, W.W. [Hong Kong Polytechnic University, (China). School of Hotel and Tourism Management; Lam, J.C. [City University of Hong Kong (China). Department of Building and Construction

2002-12-01

352

¿Prefieren los turistas hospedarse en hoteles cuyos restaurantes adoptan practicas de sustentabilidad?/ Do the Tourists Prefer to Stay in Hotels with Restaurant that Adopts Sustainable Practices?  

Scientific Electronic Library Online (English)

Full Text Available Abstract in spanish En los últimos años la preocupación por el medioambiente y la sustentabilidad de los destinos turísticos se ha convertido en un tema bastante discutido en el área de la hospitalidad. En este sentido, un establecimiento que ofrece servicios alimenticios en hoteles sea de pequeño, medio o gran porte debe estar preocupado por adoptar una política sustentable y responsable pensando más allá de la promoción de su imagen. El objetivo de este trabajo fue verificar si l (more) os consumidores de servicios turísticos que viajan por placer prefieren o no hospedarse en hoteles cuyos restaurantes adoptan prácticas de sustentabilidad. El estudio es de naturaleza cuantitativa y se caracteriza como descriptivo. Los resultados indican que el 46% de los participantes tienden a coincidir en que acciones de sustentabilidad son importantes para elegir un restaurante de hotel, mientras que el 30,1% tiende a discrepar. Estos posibles turistas presentan una escasa propensión a preferir restaurantes de hoteles que adopten prácticas sustentables en su gestión. Asimismo, se verificó que los participantes de ambos géneros no están dispuestos a pagar más por los establecimientos que realizan estas acciones. En base a los resultados es posible concluir que estas cuestiones poco interfieren en las preferencias de los consumidores. Abstract in english In recent years concerns about the environment and sustainability of tourist destinations has become a topic widely discussed in the hospitality industry. In this sense, an establishment that provides food service in hotels, whether small, medium or large, should be concerned to adopt a sustainable, thinking beyond the promotion of your image. This study aims to determine if the consumers of tourism services that travel for pleasure prefer to stay in hotels where it's res (more) taurant adopts sustainable practices. The research is quantitative and is characterized as descriptive. The results indicate that 46% of respondents tend to agree that sustainability initiatives are important in choosing a hotel restaurant, while 30.1% tend to disagree. These potential tourists have little propensity to prefer hotel restaurants that adopt sustainable practices. Moreover, it was found that participants of both genders are not willing to pay more for facilities that perform these actions. Based on the results, we conclude that these issues has little to interfere with consumer preferences.

Sales Melo, Francisco Vicente; de Azevedo Barbosa, Maria de Lourdes; Alencar de Farias, Salomão; Rebouças da Silva Melo, Sonia; Oliveira Damascena, Elielson

2012-10-01

353

Visit of UK Prime Minister  

CERN Document Server

Wolfgang Schnell shows a prototype LEP r.f. accelerating cavity with a superposed storage cavity to U.K. Head of Government Mrs.Margareth Thatcher during her visit to CERN. Behind Mrs.Thatcher one can see CERN Director General Herwig Schopper.

1982-01-01

354

Energy strategies for the UK  

Energy Technology Data Exchange (ETDEWEB)

The construction and use of the Birmingham Energy Model is described. The model is a large-scale computer-based model which is used to calculate and compare alternative strategies for the UK energy sector under a variety of different assumptions.

Littlechild, S.C.; Vaidya, K.G.

1982-01-01

355

Particle Physics UK: Strange Nuclei  

Science.gov (United States)

This "Picture of the Month" from Particle Physics UK shows an image of the nuclear disintegration that occurs when a nucleus is struck by a particle containing a strange quark. The site includes commentary on the tracks in the reaction. The 1952 discovery in Poland was celebrated on a stamp, a postcard, and a postmark, which are pictured.

2007-02-08

356

Joy - expanding UK product line  

Energy Technology Data Exchange (ETDEWEB)

Two shuttle cars, the 10SC 22-40B and the 10S 11 MK2, produced by Joy Manufacturing (UK) Ltd. are described. The Joy Mine Buggy, shortly to come onto the market, is a battery design which can be quickly converted from 4 to 2 wheel steer. Its low height means retreat mining districts can be supplied.

Godfrey, C.S.

1985-09-01

357

Teaching Astronomy in UK Schools  

Science.gov (United States)

This article attempts to summarise the good, bad and (occasionally) ugly aspects of teaching astronomy in UK schools. It covers the most common problems reported by teachers when asked about covering the astronomy/space topics in school. Particular focus is given to the GCSE Astronomy qualification offered by Edexcel (which is currently the…

Roche, Paul; Roberts, Sarah; Newsam, Andy; Barclay, Charles

2012-01-01

358

Nuclear prospects in the UK  

Energy Technology Data Exchange (ETDEWEB)

During the late 1980s and early 1990s the UK government decided to privatise the UK electricity supply industry. In order to introduce competition into the generation side of the business it was decided that the large generating boards - the Central Electricity Generating Board (CEGB) and in Scotland, the South of Scotland Electricity Board and North of Scotland Hydro Board, - should be split up into smaller companies. In England and Wales two companies were proposed. The larger company National Power would include the nuclear generating business in England and Wales, the smaller company, Power Gen would use fossil generation only. Scotland was also to have two companies, Scottish Power - including Scotland's nuclear stations - and Scottish Hydro. But these were troubled times for the UK nuclear industry. A lot of misinformation was being issued by its opponents, in particular about decommissioning and fuel reprocessing costs. Looking back I can see there were reasons for that. Both National Power and Scottish Power wanted to be absolutely certain that they got the best possible deal and that every imaginable, and unimaginable, cost that may ever arise would be taken care of. This attitude resulted in the estimate of huge liabilities and 'unprecedented guarantees' that the then Secretary of State for Energy in the UK, could not accept.

Hawley, Robert [Nuclear Electric plc., Russia (Georgia)

1993-04-15

359

Nuclear prospects in the UK  

International Nuclear Information System (INIS)

During the late 1980s and early 1990s the UK government decided to privatise the UK electricity supply industry. In order to introduce competition into the generation side of the business it was decided that the large generating boards - the Central Electricity Generating Board (CEGB) and in Scotland, the South of Scotland Electricity Board and North of Scotland Hydro Board, - should be split up into smaller companies. In England and Wales two companies were proposed. The larger company National Power would include the nuclear generating business in England and Wales, the smaller company, Power Gen would use fossil generation only. Scotland was also to have two companies, Scottish Power - including Scotland's nuclear stations - and Scottish Hydro. But these were troubled times for the UK nuclear industry. A lot of misinformation was being issued by its opponents, in particular about decommissioning and fuel reprocessing costs. Looking back I can see there were reasons for that. Both National Power and Scottish Power wanted to be absolutely certain that they got the best possible deal and that every imaginable, and unimaginable, cost that may ever arise would be taken care of. This attitude resulted in the estimate of huge liabilities and 'unprecedented guarantees' that the then Secretary of State for Energy in the UK, could not accept

1993-01-01

360

[Selected aspects of style behaviours among the hotel industry employees].  

UK PubMed Central (United Kingdom)

BACKGROUND: The mode of nutrition, physical activity and the lifestyle are very important elements influencing on the health of employees. OBJECTIVE: The subject of this study was to evaluate the selected aspects of lifestyle of a group of hotel employees. MATERIAL AND METHOD: The questionnaire-based research was carried out in a group of 241 employees of the hotel industry (121 women and 120 men). RESULTS: The prevalent eating model in the group involved 3 meals daily, and was more frequent in men (62.9% vs. 47.9%; P < 0.05) who ate less regularly than women (28.6% vs. 55.5%; P < 0.001). Fast-food bars were more often frequented by men (a few times a week: 17.1% vs. 7%; P < 0.05). Fish were consumed a few times weekly by 21.1% of women and 30% of men, while vegetables a few times daily by 25.4% of women and 15.7% of men. Women more frequently consumed a few portions of fruit daily (25.4% vs. 8.6%; P < 0.01). As for alcohols, women more frequently opted for wine (49.3% vs. 18.6%; P < 0.001), while men chose beer (50% vs. 33.3%; P < 0.01) and hard liquors (31.4% vs. 17.4%; P < 0.01). The frequency of alcohol consumption was higher in men (P < 0.001). Recreational physical activity in leisure time was undertaken by 15.2% of women and 20.7% of men who simultaneously reported a higher range of physical activity than women (P < 0.01). Women more frequently opted for fitness exercises, while men for team games (P < 0.001). The role of physical activity in reducing emotional pressure was noticed by 18.7% of women and 29.8% of men (P < 0.05). It has also been demonstrated that the subjective rating of physical fitness dropped together with the increase of BMI (P < 0.05). Persons who perceived their fitness level as very good had a BMI of 22.1 kg/m2, while persons with a low rating of fitness had a BMI of 23.7 kg/m2. CONCLUSIONS: The studies have shown the prevalence of nutritional mistakes and a low level of recreational physical activity, as well as diversification of certain health behaviours depending on the sex.

Gacek M

2012-01-01

 
 
 
 
361

Preliminary report: outbreak of Legionnaires disease in a hotel in Calp, Spain, update on 22 February 2012.  

UK PubMed Central (United Kingdom)

Research is ongoing on eighteen cases of Legionellosis, including four deaths, identified among tourists and employees in a hotel in Calp, Spain. Cases occurred during a period of two months, indicating the possibility of a point-source transmission at the hotel. An environmental investigation identified several positive samples in the hotel, which as a precautionary measure, was closed until requested improvements were made. Surveillance measures currently remain active.

Vanaclocha H; Guiral S; Morera V; Calatayud MA; Castellanos M; Moya V; Jerez G; Gonzalez F

2012-01-01

362

Performance Appraisal at Four and Five Star Hotels: Ankara Case  

Directory of Open Access Journals (Sweden)

Full Text Available Nowadays, tourism establishments developing human resources and motivating will make it easier to reach their goals and those who cannot mange to do this will be obsolete in the ever-changing nature of the tourism business. The most important feature of the tourism sector is that it is based on human element and it s labor-intensive. Hence, human element is of great importance. This being the case, the customer satisfaction in accommodation establishments will be greatly dependent on the success of the personnel. Performance appraisal in this regard is a tool used to measure the performance of the employees in establishing job satisfaction and enhancing success. Performance appraisal indicates the performance of the individuals and gives insights as to what should be done to improve the performance. As well as promoting the communication between the employees and the establishment. From the perspectives of the managers, it paves the way for an efficient information flow about the performance of the personnel and makes job planning more rationally. This study first examines performance and performance appraisal. Then, through a field study, deficiencies in the application of performance appraisal were determined in the four and five star hotel establishments. According to the results obtained, some suggestions were put forward.

Yalç?n Arslantürk

2009-01-01

363

A norovirus outbreak associated with environmental contamination at a hotel.  

Science.gov (United States)

SUMMARYIn December 2006, an outbreak of gastroenteritis occurred involving 372 guests and 72 employees at a hotel after a guest vomited in corridors on the third (F3) and 25th (F25) floors. Norovirus with identical genotype was confirmed by real-time reverse transcription-polymerase chain reaction in faecal samples from guest cases and employees. Spread of the outbreak on F25 was compared with that on F3. The attack rate in the guests who visited F25 alone (15·0%, 106/708 guests) was significantly higher than in those who visited F3 alone (3·5%, 163/4710 guests) (relative risk 4·3, 95% confidence interval 3·4-5·5, P < 0·001). The outbreak on F3 ended within 2 days, while that on F25 extended over 7 days. The environmental ratios of F3 to F25 were 7·4 for volume, 6·9 for floor area and 7·6 for ventilation rate. This outbreak suggests that environmental differences can affect the propagation and persistence of a norovirus outbreak following environmental contamination. PMID:20429969

Kimura, H; Nagano, K; Kimura, N; Shimizu, M; Ueno, Y; Morikane, K; Okabe, N

2010-04-30

364

North Sea rig quarters designed with hotel standards  

Energy Technology Data Exchange (ETDEWEB)

According to Santa Fe Drilling Co., the living quarters on its new mobile offshore drilling unit (MODU) Galaxy 1 are designed with hotel standards. Santa Fe believes personnel productivity will be increased by providing a more relaxing off-duty environment. The rig quarters were designed by architects and interior designers with a bias toward comfort, says Santa Fe. The Galaxy 1 MODU jack up will be employed in three modes: Stand-alone drilling, Production drilling cantilevered over a platform, Tender assist operations. This rig can support more deck load and has longer leg length than any other jack up, its owners say. The unit was designed by Friede and Goldman Ltd. of New Orleans for drilling in the harsh environment of the central North Sea, on a year-round basis, in water depths up to 310 ft and seasonally in water depths up to 400 ft. The rig will be capable of drilling up to 30,000 ft and handling surface pressures up to 15,000 psi.

1991-03-06

365

A norovirus outbreak associated with environmental contamination at a hotel.  

UK PubMed Central (United Kingdom)

SUMMARYIn December 2006, an outbreak of gastroenteritis occurred involving 372 guests and 72 employees at a hotel after a guest vomited in corridors on the third (F3) and 25th (F25) floors. Norovirus with identical genotype was confirmed by real-time reverse transcription-polymerase chain reaction in faecal samples from guest cases and employees. Spread of the outbreak on F25 was compared with that on F3. The attack rate in the guests who visited F25 alone (15·0%, 106/708 guests) was significantly higher than in those who visited F3 alone (3·5%, 163/4710 guests) (relative risk 4·3, 95% confidence interval 3·4-5·5, P < 0·001). The outbreak on F3 ended within 2 days, while that on F25 extended over 7 days. The environmental ratios of F3 to F25 were 7·4 for volume, 6·9 for floor area and 7·6 for ventilation rate. This outbreak suggests that environmental differences can affect the propagation and persistence of a norovirus outbreak following environmental contamination.

Kimura H; Nagano K; Kimura N; Shimizu M; Ueno Y; Morikane K; Okabe N

2011-02-01

366

An Application of Univariate Statistics to Hotelling's T2  

Directory of Open Access Journals (Sweden)

Full Text Available Problem statement: Hotelling's T2 statistic has been well documented in the existing literature and exact as well as asymptotic results have been obtained. In the present article, we focus on an important particular case of T2 and we note that, there is no clear way to show, how univariate results, used in the theory of Student?s t statistic, could be used to derive corresponding multivariate ones, for T2. Therefore, our goal is to find an alternative method, which would be more useful than the usual one, in order to generalize directly univariate theory. Approach: At first, we used some matrix tools in order to obtain an equivalent algebraic form for T2 and, then, we applied some univariate results concerning distributions which arise from the normal distribution. Results: We found an algebraic representation of T2, which can be conceived as the natural extension of some results appearing in the literature and, we used our findings to show how standard univariate techniques can be applied in order to derive the exact and limiting distributions of T2. Conclusion: Using the proposed representation of T2 gives a better insight on the generalization of univariate results to multivariate analyses and indicates, at the same time, an alternative way to prove typical multivariate results. Furthermore, it allows for usual theoretical calculations to simplify.

Dr. A. Polymenis

2011-01-01

367

Entre palabras y deseos: Análisis de contenido de la publicidad de los hoteles Between Words and Wishes: Content Analysis of Hotel Advertising  

Directory of Open Access Journals (Sweden)

Full Text Available El presente trabajo pretende investigar la publicidad de los hoteles utilizando métodos cualitativos de abordaje; y entender por qué el conjunto de símbolos (palabras) presentes en esas publicidades, al ser decodificados, presentan similitudes en lo que respecta a los mensajes directos y subliminales. Se aplicó la técnica de análisis de contenido sobre los anuncios publicitarios de 40 establecimientos hoteleros. El análisis de los resultados indicó la existencia de un discurso heterogéneo en los textos y significados de las publicidades; y la intención de construir a través de slogans y palabras sueltas, un sentido de positividad en relación al lugar (ciudad y establecimiento), generando deseos individuales, potenciando demandas y alimentando el sistema capitalista a través del disfrute de los viajes por placer.The present paper investigates hotel advertising using qualitative methods to figure out why they use symbols (words) in those publicities with similarities regarding both direct and subliminal messages. The technique of content analysis was applied on the advertising of 40 hotels. The results indicated: a) the existence of different speeches in texts and meaning of publicities; b) the intention to construct, through slogans and words, a positive view about the city and the hotel), creating wishes and upgrading demands, besides promoting the capitalist system through benefits on tourism trips.

João Mendes da Rocha Neto; Djalma Freire Borges; Edna Maria Furtado

2010-01-01

368

Entre palabras y deseos: Análisis de contenido de la publicidad de los hoteles/ Between Words and Wishes: Content Analysis of Hotel Advertising  

Scientific Electronic Library Online (English)

Full Text Available Abstract in spanish El presente trabajo pretende investigar la publicidad de los hoteles utilizando métodos cualitativos de abordaje; y entender por qué el conjunto de símbolos (palabras) presentes en esas publicidades, al ser decodificados, presentan similitudes en lo que respecta a los mensajes directos y subliminales. Se aplicó la técnica de análisis de contenido sobre los anuncios publicitarios de 40 establecimientos hoteleros. El análisis de los resultados indicó la existencia d (more) e un discurso heterogéneo en los textos y significados de las publicidades; y la intención de construir a través de slogans y palabras sueltas, un sentido de positividad en relación al lugar (ciudad y establecimiento), generando deseos individuales, potenciando demandas y alimentando el sistema capitalista a través del disfrute de los viajes por placer. Abstract in english The present paper investigates hotel advertising using qualitative methods to figure out why they use symbols (words) in those publicities with similarities regarding both direct and subliminal messages. The technique of content analysis was applied on the advertising of 40 hotels. The results indicated: a) the existence of different speeches in texts and meaning of publicities; b) the intention to construct, through slogans and words, a positive view about the city and t (more) he hotel), creating wishes and upgrading demands, besides promoting the capitalist system through benefits on tourism trips.

Mendes da Rocha Neto, João; Freire Borges, Djalma; Furtado, Edna Maria

2010-10-01

369

Reviewing The Influence Of IT Applications Such As Implementing Online Distribution Channels In Hotel Industry  

Directory of Open Access Journals (Sweden)

Full Text Available Purpose: This research aims to study the influence of information technology applications, particularly electronic distribution channels, on success and failure factors that have been devoted to the handling of routine operational problems in the hotel industry.Design/methodology/approach: Reviewing personal interviews and surveys of structured questionnaires done by senior level managers of hotels. The collected data has been analyzed to generate the findings of this research.Findings: According to this analysis, IT applications were not used merely to replace the paper work and the traditional manual system but also to improve customer service and enhance management power. The results emphasize that the growing of online distribution channels have affected the ability of hotels to support employees, enhance the quality of service, improve communication and efficiencies, gain competitive advantage, maintain relationship with customers and increase profitability.Research limitations: Most of the findings in this study are based upon the data and interviews gathered by other fellow researchers. There is no testing for accuracy of these findings. The surveys and interviews used for this analysis were performed on selected hotel (rated three stars and above) in selected locations, which are not inclusive of all the hotels in one particular country; therefore the results may not be extensively applicable. In some of interviews there isn’t clear cut differentiate between online distribution channels and travel agents that makes hard to bring out clear results from them.Originality/value: This research attempts to contribute to the knowledge of hotel owners and managers in relation to the decision-making processes for the implementation of IT infrastructures such as “online distribution channels” in the context of hotel industry and facilitate hoteliers to incorporate IT into their efforts to remain competitive in the industry.

Farkhondeh HASSANDOUST; Mehdy FARZANEH

2011-01-01

370

Quality certification, firm performance and organizational structre in spanish hotel industry Quality certification, firm performance and organizational structre in spanish hotel industry Certificación en calidad, resultados empresariales y estructura organizativa en el sector hotelero español  

Directory of Open Access Journals (Sweden)

Full Text Available Purpose: Quality certification helps companies to improve efficiency and performance. The aim of this study is to analyze the differences between certified and non-certified hotels regarding the implementation of quality management practices, the performance and the competitive advantage, and the changes in organizational structure. Design/methodology/approach: The paper classifies the hotels in two groups: quality certified and non-certified hotels. It then examines the differences between both groups. Findings: The findings show that certified hotels develop quality management practices in a higher extent, achieve better performance levels and a differentiation competitive advantage, and have higher levels of formalization and interdepartmental coordination. Originality/value: The contribution of the paper is to analyze if quality certification adds value for the hotel industry.Purpose: Quality certification helps companies to improve efficiency and performance. The aim of this study is to analyze the differences between certified and non-certified hotels regarding the implementation of quality management practices, the performance and the competitive advantage, and the changes in organizational structure. Design/methodology/approach: The paper classifies the hotels in two groups: quality certified and non-certified hotels. It then examines the differences between both groups. Findings: The findings show that certified hotels develop quality management practices in a higher extent, achieve better performance levels and a differentiation competitive advantage, and have higher levels of formalization and interdepartmental coordination. Originality/value: The contribution of the paper is to analyze if quality certification adds value for the hotel industry.Objeto: La certificación en calidad puede ayudar a las empresas a mejorar su eficiencia y sus resultados. El objetivo de este artículo es analizar las diferencias entre los hoteles certificados y no certificados con relación al desarrollo de prácticas de gestión de la calidad, los resultados y el tipo de ventaja competitiva que suelen desarrollar, y los cambios en la estructura organizativa.Metodología: El trabajo clasifica a los hoteles en dos grupos, hoteles certificados en calidad y no certificados, y analiza las diferencias significativas entre grupos.Aportaciones y resultados: Los resultados muestran que los hoteles certificados desarrollan en mayor medida las prácticas de gestión de la calidad, alcanzan mejores resultados empresariales y una mayor diferenciación y tienen niveles altos de formalización y de coordinación interdepartamental.Originalidad/valor: La principal contribución de este trabajo es extender las asociaciones encontradas al sector hotelero español y ampliar los resultados de los estudios previos sobre certificación en hoteles al incluir variables no tenidas en cuenta en estos estudios como son la ventaja competitiva y las características del diseño organizativo.

Eva María Pertusa Ortega; Juan José Tarí Guilló; Jorge Pereira Moliner; José Francisco Molina Azorín; Mª Dolores López Gamero

2013-01-01

371

Aims and results of installing fuel cell plant at Hotel Plaza. Hotel plaza donyu no nerai to jisseki  

Energy Technology Data Exchange (ETDEWEB)

This paper summarizes a demonstration test on a fuel cell power generation system installed at Hotel Plaza as a test site. This system has a rated output at generation terminal of 200 kW and an overall thermal efficiency of 80%, and uses city gas for fuel. The power generation system consists of a fuel reformer system to reform the city gas into hydrogen-rich gas (comprising desulfurization device, reformer and CO transformer), a fuel cell system to react hydrogen with oxygen in air to generate electric power, water/steam/waste heat recovery system to cool the fuel cell bodies and generate steam, a water treatment system to maintain purity of cooling water, and inverters. Considerations are given on utilizing surplus steam in water warmer, supplying cooling water to air conditioning system, and utilizing heat in hot water supply facilities. The operation has shown as good overall thermal efficiency as 80.2% at rated load. The cell characteristics remain above the target of 10% voltage drop after 40000 hours. Waste gas had excellent quality as NOx at 4 ppm and SOx below the detection level. 9 figs., 4 tabs.

Yamamoto, H. (Osaka Gas Co. Ltd., Osaka (Japan))

1992-11-20

372

UK report on waste management  

Energy Technology Data Exchange (ETDEWEB)

Arising jointly from the National and European Union requirements for more intensive attention to be paid to the environment, the United Kingdom (UK) has taken many strides forward in protecting the environment from pollution and preventing harm to human health arising from the handling, transport and disposal of wastes. Major adjustments are taking place in Europe following the opening up of the Eastern European countries. The consequences of the illegal movement of wastes and its mistreatment and disposal are now recognised within the European Union. The UK as a member State is well aware of the consequences which arise from the lack of proper waste management. This paper discusses waste management and legislation pertaining to waste management in the United Kingdom.

Ferguson, J. [London Waste Regulation Authority (United Kingdom)

1995-09-01

373

HRD practices in the classified hotels in Orissa: a study of employee perceptions  

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Full Text Available In the present paper, an attempt has been made to measure the employees’ perception of some of the human resource development (HRD) practices prevailing in the classified hotels in Orissa. Orissa is a state in the eastern India which has been heavily concentrating its developmental efforts at the tourism industry in general and the hotel sector in particular since the early 80’s. However, the results do not substantiate the quantum of efforts for which many reasons have been proposed. A key contention made by critics is that these efforts were lopsided in that they gave undue importance to the marketing function and totally neglected complementary aspects like HRD. Hotel sector has of late realized this as a real lacuna that needs to be corrected immediately. Most classified hotels have been quick to set up active HRD wings to look into vital HRD practices such as manpower planning, training and competency development, performance appraisal, career planning, compensation packages, employee relationship management, and so on. Utmost stress has been given to employee training and development programs as part of their HRD policy by most star hotels. Yet, it has been observed by many that a vast majority of the employees are not found to be serious about the HRD initiatives, especially the various professional training options aimed at them. The present study rejects this observation and reveals that hotel employees do appreciate the fact that there is a positive association between professional training and their chances of promotion. They also understand that their professional training can help promote the organizational effectiveness as well. However, this understanding is proven to be stronger in the case of employees working in the higher star category hotels than those working in the lower star category hotels. But, no significant relationship existed between the level of professional training undergone by an employee and his or her perception about the benefits of professional training. In addition to these findings, the study presents a compendium of expert voices on HRD in tourism and attempts to offer some vital remedial measures for the effective implementation of HRD practices in the hotel sector. The authors present these matters only after providing a rich contextual familiarity about HRD practices in tourism as practiced in Orissa is an added benefit for the discerning readers

Kumar Swain, Sampad; George, Babu P.

2007-01-01

374

Radon studies in UK homes  

International Nuclear Information System (INIS)

This is a brief account of the indoor radon programme in the UK as it stands in the summer of 1991. Measurements have been completed in over 58,000 homes, epidemiological studies are being undertaken, remedial and preventative measures are being carried out. The various survey programmes are described, data summaries are presented, the necessary administrative actions considered, countermeasures discussed and the need for continued public awareness stressed. (author).

1992-01-01

375

ANALISA KEPUASAN SENIOR MARKET TERHADAP KUALITAS LAYANAN DI HOTEL BINTANG 4 DAN BINTANG 5 DI SURABAYA  

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Full Text Available Senior market is one of the most prospective segments to be targeted for hospitality industry, including hotel business in Indonesia. This research aims to examine senior guest satisfaction toward service quality of four and five star hotels in Surabaya. Employing derived satisfaction method, guest satisfaction is measured by comparing guests' expectation with the perception. Five variables of service quality are used to measure the service provided, namely reliability, responsiveness, assurance, empathy and tangibles. The result shows that there is a gap between senior market's expectation and perception, in which the expectation is above the perception. Thus, it can be concluded that respondents have not satisfied yet with the quality of service delivered. Abstract in Bahasa Indonesia : Senior market merupakan salah satu pasar yang cukup menjanjikan bagi bisnis jasa, termasuk bagi bisnis jasa hotel di Indonesia. Penelitian ini bertujuan mengukur kepuasan tamu lanjut usia yang menginap di hotel bintang 4 dan 5 di Surabaya. Kepuasan diukur menggunakan metode derived satisfaction dengan cara membandingkan harapan dan persepsi senior market terhadap kualitas layanan. Kualitas layanan didasarkan pada lima variabel, yaitu keterandalan, kecepatanggapan, jaminan, empati, dan fasilitas fisik. Hasil penelitian menunjukkan bahwa terdapat gap antara harapan dan persepsi, dimana harapan lebih besar daripada persepsi, sehingga dapat disimpulkan bahwa responden belum puas dengan seluruh atribut layanan yang disediakan. Kata kunci: harapan, persepsi, kepuasan, senior market, kualitas layanan, hotel, Surabaya.

Maria Tampubolon; Perdani Sukmaningrum

2007-01-01

376

Application of Biometric Security in Agent based Hotel Booking System - Android Environment  

Directory of Open Access Journals (Sweden)

Full Text Available Abstract — The process of finding the finest hotel in central location is time consuming, information overload and overwhelming and in some cases poses a security risk to the client. Some of the more advanced web sites allow for a search of the destination via a map for example hotelguidge.com and jamaica.hotels.hu. Booking of hotels is secured by the standard Secure Sockets Layer (SSL) to confirm the identity of a website or server, encrypt data during transmission, and ensure the integrity of transmitted data. Even with this in place, hackers have broken the Secure Sockets Layer (SSL) by targeting weaknesses in the MD5 algorithm.Recently good amount of work been carried in the use of Intelligent agents towards hotel search on J2ME based mobile handset which still has some weakness. So taking the weakness in the current agent based system, smart software agents been developed that overcomes the weakness in the previous system In addition to smart agent based system been developed and published elsewhere, we here propose to extend the system with the booking capability that allows the user to book a hotel of choice where the authenticity of the client may be determined securely using biometric security and information transmitted using Secure Sockets Layer (SSL) (Server-Gated Cryptography (SGC)) on the internet which is novel and unique. This will be facilitated on Android 2.2-enabled mobile phone using JADE-LEAP Agent development kit.

Wayne Lawrence; Suresh Sankaranarayanan

2012-01-01

377

Küçük Otel ??letmeleri ve Çevre Yönetimi (Small Hotel Enterprises and Environmental Management)  

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Full Text Available Small Hotel Enterprises and Environmental ManagementBasics of the study: Accommodation establishments pollute the environment in several ways. While larger hotel establishments have resources and skills to improve their environmental management ability, small hotels are deprived of such tools. Small and medium sized hotel enterprises (SMHEs) constitute 95 percent of Turkish accommodation sector. For this reason environmental management efforts should concentrate on SMHEs.Aim of the study: The aim of the study is to reveal and discuss the dimensions of environmental management in SMHEs by the use of previous research findings.Data resources: The resource data is composed of the previous research conducted on hotel business and environmental management. Although the use of secondary data seems to be the limitation of this research, this method doesn’t diminish the importance of the study.Discussions and Conclusions: In the study, new perspectives were discussed about the capabilities of SMHEs in terms of waste reduction, re-use and recycling. Increased awareness and fundamental changes in perceptions and attitudes toward environmental management of SMHEs is urgently needed. This change should be created by the contribution and collaboration of public and private sectors, local authorities, the society and the educational institutions.

Murat Emeksiz

2007-01-01

378

Spatio-temporal Hotelling observer for signal detection from image sequences.  

Science.gov (United States)

Detection of signals in noisy images is necessary in many applications, including astronomy and medical imaging. The optimal linear observer for performing a detection task, called the Hotelling observer in the medical literature, can be regarded as a generalization of the familiar prewhitening matched filter. Performance on the detection task is limited by randomness in the image data, which stems from randomness in the object, randomness in the imaging system, and randomness in the detector outputs due to photon and readout noise, and the Hotelling observer accounts for all of these effects in an optimal way. If multiple temporal frames of images are acquired, the resulting data set is a spatio-temporal random process, and the Hotelling observer becomes a spatio-temporal linear operator. This paper discusses the theory of the spatio-temporal Hotelling observer and estimation of the required spatio-temporal covariance matrices. It also presents a parallel implementation of the observer on a cluster of Sony PLAYSTATION 3 gaming consoles. As an example, we consider the use of the spatio-temporal Hotelling observer for exoplanet detection. PMID:19550494

Caucci, Luca; Barrett, Harrison H; Rodriguez, Jeffrey J

2009-06-22

379

Spatio-temporal Hotelling observer for signal detection from image sequences.  

UK PubMed Central (United Kingdom)

Detection of signals in noisy images is necessary in many applications, including astronomy and medical imaging. The optimal linear observer for performing a detection task, called the Hotelling observer in the medical literature, can be regarded as a generalization of the familiar prewhitening matched filter. Performance on the detection task is limited by randomness in the image data, which stems from randomness in the object, randomness in the imaging system, and randomness in the detector outputs due to photon and readout noise, and the Hotelling observer accounts for all of these effects in an optimal way. If multiple temporal frames of images are acquired, the resulting data set is a spatio-temporal random process, and the Hotelling observer becomes a spatio-temporal linear operator. This paper discusses the theory of the spatio-temporal Hotelling observer and estimation of the required spatio-temporal covariance matrices. It also presents a parallel implementation of the observer on a cluster of Sony PLAYSTATION 3 gaming consoles. As an example, we consider the use of the spatio-temporal Hotelling observer for exoplanet detection.

Caucci L; Barrett HH; Rodriguez JJ

2009-06-01

380

Benchmarking and Quality of Small Hotels in Croatia: An Explorative Study = Primerjalno presojanje kakovosti majhnih hotelov na Hrvaškem  

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Full Text Available Benchmarking and Quality of Small Hotels in Croatia: An Explorative StudyAbstract: This work explores the co-dependency of benchmarking and quality based on numerous interviews with 60 managers of small hotels in Croatia. The aim of this research is to state different ways and possibilities of using the benchmarking method as one of the modern, efficient methods which provide opportunities for adapting to the changes and needs of the modern market. In its first part, the research covers comparison of business standards of small hotels in Croatia and small and medium hotels in the European Union. The second part refers to positioning the role of quality in business of small hotels within the context of ‘strategy of quality’ implementation, certificate of quality possession and measurement of the influence of quality on competitive advantages increase in small hotels in Croatia. The research has shown that management of small hotels rarely applies the comparison of business success regarding domestic and foreign competitors, and therefore fails to understand that this is the way to improve one’s business. The reasons for this could be found in the fact that our country has still not accepted the standard methodology of recording and analysing business results and management of results in the hotel industry (USALI), although it has been accepted in most developed countries of the world. Although quality has been stated as the basic strategic aim of small hotels’ management, the research showed that the present ‘declarative’ level should be lifted to the highest possible level in reality. At the end, the thesis of strong influence of quality on competitive advantages increase in small hotels in Croatia has been proved by using simple and multivariate regression analysis. The facts and propositions of implementation measures of benchmarking and quality of hotel management with the aim of achieving a competitive advantages increase have also been stated.

Ines Milohnic; Zdenko Cerovic

2007-01-01

 
 
 
 
381

A local heat distribution system with wood chips in a hotel. 40 % saving with climate-neutral heating; Ein Hackschnitzel-Nahwaermenetz im Hotel. 40 % Ersparnis durch klimaneutrales Heizen  

Energy Technology Data Exchange (ETDEWEB)

The inn 'Roessl'- a standard hotel in the nature park South Schwarzwald - needs much warmth for the long winter season and its wellness area. During the last extension of the hotel, several buildings were combined to an own local heat distribution system. Heating plant room and fuel storages are built in an underground finished unit container.

Koenig, Klaus W.

2011-07-01

382

Hotell Telegraaf = Hotel Telegraaf  

Index Scriptorium Estoniae

Hotelli Telegraaf (Vene 9, Tallinn) sisekujundus, mis pälvis Eesti Sisearhitektide Liidu 2007. a. ajaloolise interjööri preemia. Juurdeehitise arhitekt: Martin Aunin. Sisearhitektid: Külli Salum ja Riina Harik (SAHA IN OÜ). Sisearhitektidest, nende tähtsamad tööd. I ja II korruse plaan, värv. välisvaade, 18 sisevaadet, fotod sisearhitektidest

2008-01-01

383

Theoretical performance analysis of multislice channelized Hotelling observers  

Science.gov (United States)

Quality assessment of 3D medical images is becoming increasingly important, because of clinical practice rapidly moving in the direction of volumetric imaging. In a recent publication, three multi-slice channelized Hotelling observer (msCHO) models are presented for the task of detecting 3D signals in multi-slice images, where each multi-slice image is inspected in a so called stack-browsing mode. The observer models are based on the assumption that humans observe multi-slice images in a simple two stage process, and each of the models implement this principle in a different way. In this paper, we investigate the theoretical performance, in terms of detection signal-to-noise-ratio (SNR) of msCHO models, for the task of detecting a separable signal in a Gaussian background with separable covariance matrix. We find that, despite the differences in architecture of the three models, they all have the same asymptotical performance in this task (i.e., when the number of training images tends to infinity). On the other hand, when backgrounds with nonseparable covariance matrices are considered, the third model, msCHOc, is expected to perform slightly better than the other msCHO models (msCHOa and msCHOb), but only when sufficient training images are provided. These findings suggest that the choice between the msCHO models mainly depends on the experiment setup (e.g., the number of available training samples), while the relation to human observers depends on the particular choice of the "temporal" channels that the msCHO models use.

Goossens, Bart; Platiša, Ljiljana; Philips, Wilfried

2012-02-01

384

5-star hotel in Hamburg - Just check in and feel at home; Einfach einchecken und sich wohlfuehlen. Eine gaestefreundliche Klimaanlage sorgt im Fuenf-Sterne-Hotel 'Side' in der Hansestadt Hamburg fuer den gewuenschten Raumkomfort  

Energy Technology Data Exchange (ETDEWEB)

This article describes the air-conditioning system of the 'Side' hotel in Hamburg, Germany. The furnishing of this 'hip' design-hotel is briefly described and the ventilation and air-conditioning systems of the hotel's rooms are discussed. These are based on thermally-activated ceilings and controlled ventilation using air inlets on the facade and spent-air extraction via the bathrooms. Further features include automatically programmable lighting and facilities for hotel guests to individually adjust temperatures. Also, the systems allow hotel personnel to monitor the state of the rooms, heating/cooling parameters set by the guests and even the content of the mini-bars in the rooms.

Schmid, W.

2004-07-01

385

Optimisation by linking energy management and control systems with hotel management systems; Optimiert - Vorteile durch das Zusammenwirken der Gebaeudeleittechnik mit Hotelmanagementsystemen  

Energy Technology Data Exchange (ETDEWEB)

The energy cost of a hotel can be reduced significantly by the introduction of a modern energy management and control system. An intelligent combination of energy management and control with the hotel`s booking system combines energy savings with high thermal comfort of the guests. (orig) [Deutsch] Die Betriebskosten im Hotel lassen sich durch die Einfuehrung eines modernen Energiemanagements stark reduzieren. Durch die intelligente Verknuepfung des Hotelbuchungssystems mit der Gebaeudeleittechnik koennen Einsparmoeglichkeiten ausgeschoepft und der Raumkomfort fuer den Gast gesteigert werden. (orig.)

Roehl, V.; Hermanns, M.

1997-12-01

386

UK photonics in defence and security  

Science.gov (United States)

The UK is globally recognised as strong in Photonics. However its Photonics sector is fragmented and the size and sectors of interest have not previously been established. The UK government has instigated the formation of the Photonics Knowledge Transfer Network (PKTN) to bring the Photonics community together. The UK features in Defence & Security; Communications; Measurement; Medical Technology; Lighting; Solar Energy; Information Technology and Flat Panels. This expertise is scattered through out the UK in geographic areas each with a breadth of Photonic interests. The PKTN has mapped the UK capability in all Photonics sectors. This paper will present the capability of the Companies, Research Institutions and Infrastructure making up the Defence & Security Photonics scene in the UK. Large Defence companies in the UK are well known throughout the world. However, there are a large number of SMEs, which may not be as well known in the supply chain. These are being actively encouraged by the UK MoD to engage with the Defence & Security Market and shall be discussed here. The presentation will reference a number of organisations which help to fund and network the community, such as the Defence Technology Centres. In addition the Roadmap for Defence & Security in the UK, produced for the UK Photonics Strategy (July 2006) by the Scottish Optoelectronics Association will be described and the plans in taking it forward under the PKTN will be revealed.

Gracie, C.; Tooley, I.; Wilson, A.

2008-09-01

387

Service Quality Management in Hotel Industry: A Conceptual Framework for Food and Beverage Departments  

Directory of Open Access Journals (Sweden)

Full Text Available Service quality has been an important subject of research involving food and beverage (F&B) departments ofhotels. Despite a substantial number of studies on service quality, the reasons why guests revisit a hotel and whya high-quality service from the F&B department is needed have remained unanswered. This paper aims to reviewexisting literature on service quality management in the F&B departments of hotels, its process, and the effectiveservice quality management framework. This paper discusses famous models, and explains Parasuraman’sdimensional framework of service quality management in the area of F&B and its application to the hotelindustry. The conceptual paper suggests application of the dimensional model in the F&B department andencourages hotels to improve its management to better satisfy their guests.

Ala`a Nimer Abukhalifeh; Ahmad Puad Mat Som

2012-01-01

388

The impact of gasoline price fluctuations on lodging demand for US brand hotels  

International Nuclear Information System (INIS)

Analyzing US brand hotels, over a 13-year period, this study provides empirical evidence of a significant negative relationship between gasoline prices and demand for certain lodging products, controlling for economic factors (i.e. gross domestic product and population density). Applying principles from microeconomic demand theory to the literature on gasoline price elasticities, consumer demographics and lodging demand, a set of hypotheses were devised to test the relationship between gasoline prices and lodging demand for specific hotel locations and price segments. Using fixed effects models, the results reveal that lodging demand decreases as gasoline prices rise in all segments except upper-upscale and all locations except urban areas. Hotels in midscale without food and beverage and economy market segments, in resort, suburban and highway locations, exhibit the greatest association between gasoline price shifts and demand. Implications of these findings are discussed for both hospitality research and practice. (Author)

2004-01-01

389

Women in the Hotel Industry: What’s missing from this Picture?  

Directory of Open Access Journals (Sweden)

Full Text Available The hotel and tourism industry remains male-dominated, particularly in the upper echelons of management. While this situation is changing worldwide, it remains more entrenched in Middle Eastern countries like Jordan. This article reviews the literature on women in the hotel and tourism industries in order to contextualize the situation in Jordan, where a significant and growing government-supported tourism sector makes issues of gender and industry practice especially timely. While not explicitly reinforced by organizational policy, gender inequity remains embedded in cultural traditions, with women typically relegated to service roles. Meanwhile, female managers are often valued for their "soft" skills and democratic management styles. Gender composition of the hotel workforce is analyzed, and the directions for future investigation in the area are suggested.

Mousa Masadeh

2013-01-01

390

The impact of gasoline price fluctuations on lodging demand for US brand hotels  

Energy Technology Data Exchange (ETDEWEB)

Analyzing US brand hotels, over a 13-year period, this study provides empirical evidence of a significant negative relationship between gasoline prices and demand for certain lodging products, controlling for economic factors (i.e. gross domestic product and population density). Applying principles from microeconomic demand theory to the literature on gasoline price elasticities, consumer demographics and lodging demand, a set of hypotheses were devised to test the relationship between gasoline prices and lodging demand for specific hotel locations and price segments. Using fixed effects models, the results reveal that lodging demand decreases as gasoline prices rise in all segments except upper-upscale and all locations except urban areas. Hotels in midscale without food and beverage and economy market segments, in resort, suburban and highway locations, exhibit the greatest association between gasoline price shifts and demand. Implications of these findings are discussed for both hospitality research and practice. (Author)

Walsh, Kate; Enz, Cathy A.; Canina, Linda [Cornell Univ., School of Hotel Administration, Ithaca, NY (United States)

2004-12-01

391

Research on the Business Efficiency Evaluation of the Star Grade Hotels Based on DEA Model  

Directory of Open Access Journals (Sweden)

Full Text Available The business efficiency evaluation of the star grade hotel is a complex job, because its economic efficiency is a multiple input and multiple output problems. The DEA model is a method to solve this problem and it is applied in a number of fields. This article researched on the efficiency evaluation of the star hotels from 1999 to 2008 with DEA model. The article selected three inputs and two outputs indicators. With the EMS1. 3 software it had a comprehensive analysis, and got the comprehensive efficiency of quantitative index. Then according to the DMU classification sorting, it identified the effective DMU and pointed out the other DMU which is invalid.The results show that: the star-rated hotels comprehensive efficiency was in fluctuated state during this decade; it was in the stage of decreasing returns to scale;there were serious input redundancy and output deficiency.

LIANG Yong-kang; ZHENG Xiang-min

2012-01-01

392

Legionnaires' disease in the Caribbean. An outbreak associated with a resort hotel.  

UK PubMed Central (United Kingdom)

Outbreaks of legionnaires' disease (LD) in tourists visiting Italian and Spanish resorts have been recently reported. An unusual number of reports of LD in tourists visiting the US Virgin Islands prompted an investigation of risk factors for development of LD in this area. Twenty-seven cases of LD were identified between 1979 and 1982 through press reports, personal communication, the national LD surveillance system, a review of hospital records, and a mail survey. Twenty-four of 27 persons with the disease had visited St Croix and 12 of them had stayed at a single hotel in 1981. Available evidence suggested that infection was due to Legionella pneumophila serogroup 1; L pneumophila serogroups 1 and 3 and several new Legionella species were isolated from the potable water system at the hotel. Following hyperchlorination of the potable water system, no further cases of LD in hotel visitors have been identified to date.

Schlech WF 3rd; Gorman GW; Payne MC; Broome CV

1985-11-01

393

A Case Study on the Business Performance Management of Hilton Hotels Corporation  

Directory of Open Access Journals (Sweden)

Full Text Available The purpose of this article is to provide organizations with an understanding about BPM and its potential value in China hotel industry, the paper make a study this objective in the following parts. In order to research on the business performance management is the transnational corporations in the process of the international development. Firstly, this report introduces transnational corporations, and performance management of multinational corporations. Secondly, it forms in different periods and their characteristics in business, aiming to explore and analyze the findings and examines the impacts of the performance management on management practices and employees preferred management style in Hilton Hotels Corp. Finally, the author gives some advices on an appropriate performance management style of Hotels Corp in China, on the basis of the findings of the survey. Meanwhile, it also points out the limitations of this research.

Ying-Chang Chen; Wen-Cheng Wang; Ying-Chien Chu

2011-01-01

394

[Evaluation of a Legionella outbreak emerged in a recently opening hotel].  

Science.gov (United States)

Legionnaires' disease (LD) is a systemic infection caused by Legionella species especially colonized in the water systems. Hotels are common locations in which waterwork-associated sporadic or epidemic legionellosis can be detected. The aim of this study was to evaluate a small Legionella outbreak emerged in a recently opened 600-bed hotel in Alanya, a touristic county in Mediterranean part of Turkey. A 66 years old male patient who stayed in this hotel opened on May 15th, 2009, was admitted to our hospital on May 21st, 2009 with the complaints of high fever, headache and diarrhea lasting for three days. Since chest X-ray revealed non-homogenous density increase in left middle and inferior zone, the patient was diagnosed as atypical pneumoniae and LD was confirmed by positive urinary Legionella antigen test (Card test, BinaxNOW®Legionella Urinary Antigen Test; Alere Co, USA) result. Following the identification of the index case, the records of our hospital were reviewed and revealed another case being treated with the diagnosis of community acquired pneumonia who was also the guest of the same hotel. This patient was then diagnosed as LD by positive urinary antigen test. Since new cases were identified during the following days (May 22, 25 and 26) the Antalya County Health Department and hotel management were informed about a cluster of LD. In addition subsequent investigation for environmental surveillance and water sampling were conducted. The LD diagnosis and environmental inspections were performed according to the procedure described in the guideline from "Turkish Ministry of Health Travel-Associated Legionnaires' Disease Control Programme". Five definitive cases and one presumptive case of LD were identified during the outbreak period (May 20-26, 2009). All of the cases were successfully treated (intravenous ciprofloxacin or levofloxacin or clarithromycin), however one patient died due to sudden death during sleep after being discharged. Since sputum samples could not be obtained from the cases, the diagnosis were not confirmed by culture but by urinary antigen test. Besides high antibody titer in single serum sample was accepted as a diagnostic marker. Additionally 26 cases who accommodated in the same hotel and presented with high fever without pneumonia were treated in the outpatient clinics of our hospital. Urinary antigen test was performed in 11 of those patients to confirm the prediagnosis of pontiac fever, however all were found negative. Likewise convalescent phase sera for the confirmation of the diagnosis by seroconversion could not be obtained since they all were foreign tourists. Investigation of water sources of the hotel revealed that the municipal drinking water network had not been connected yet and the hotel supplied water from groundwater sources. The analysis of multiple samples from multiple sites of hotel's water system indicated that the water temperature was between 35-45°C and the iron level was beyond the acceptable limits (245 µg/L) recommended for drinking water in the regulation guides. These properties were considered as the factors that enhanced the growth and survival of Legionella species. Water samples were cultivated on BCYE-_ (Buffered Charcoal Yeast Extract a-Ketoglutarate) and GVPC (Glycine-Vancomycin-Polymyxin-Cycloheximide) agar plates and 11 out of a total 13 samples yielded Legionella spp. growth. All isolates were identified as L.pneumophila serogroup 1 by specific antisera. Legionella decontamination of hotel's water system was managed by implementation of hyperchlorination method as well as superheating (> 60°C) of water. The hotel was not closed during the outbreak and cultures of water samples obtained for one year later did not yield any Legionella spp. growth. This outbreak emphasized that hotel residents are at risk for acquiring LD in the presence of a colonized water system, even in a newly constructed building. In conclusion, effective control and decontamination programmes for the prevention of Legionella colonization should be applied even in

Erdo?an, Haluk; Arslan, Hande

2013-04-01

395

Economic evaluation of a worksite obesity prevention and intervention trial among hotel workers in Hawaii.  

UK PubMed Central (United Kingdom)

OBJECTIVE: Economic evaluation of Work, Weight, and Wellness (3W), a 2-year randomized trial of a weight loss program delivered through Hawaii hotel worksites. METHODS: Business case analysis from hotel perspective. Program resources were micro-costed (2008 dollars). Program benefits were reduced medical costs, fewer absences, and higher productivity. Primary outcome was discounted 24-month net present value (NPV). RESULTS: Control program cost $222K to implement over 24 months ($61 per participant), intervention program cost $1.12M ($334). Including overweight participants (body mass index >25), discounted control NPV was -$217K; -$1.1M for intervention program. Presenteeism improvement of 50% combined with baseline 10% productivity shortfall required to generate positive 24-month intervention NPV. CONCLUSIONS: 3W's positive clinical outcomes did not translate into immediate economic benefit for participating hotels, although modest cost savings were observed in the trial's second year.

Meenan RT; Vogt TM; Williams AE; Stevens VJ; Albright CL; Nigg C

2010-01-01

396

Learning Styles of Post-Secondary Vocational Education Students and Hotel Managers in The Bahamas  

Directory of Open Access Journals (Sweden)

Full Text Available This study sought to determine the learning styles of full-time post-secondary vocational educational students and general managers in the Bahamas. Data were as drawn from two groups: 94 full-time students at Bahamas Hotel Training College (BHTC) and 24 hotel general managers, using the Marshall and Merritt (1984) Learning Style Instrument with a Semantic Differential (LSI-SD), which is based on Kolb's Learning Style Model. Results of the study indicated that the majority of the students (n=44, 50.7%) and managers (n=21, 87.5%) had a diverger learning style. In other words, there is evidence that all full-time post-secondary students and hotel managers in this study had a predominant learning style that was measurable.

Rolle, Sophia

1996-01-01

397

An Empirical Assessment of Hotel Departmental Managers Turnover Intentions: The Impact of Organizational Justice  

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Full Text Available This paper investigates the relationship between organizational justice (OJ) and turnover intentions (TI) among the lower and middle-level hotel departmental managers.  Organizational justice, comprising three-dimensional measures of distributive justice (DJ), procedural justice (PJ), and interactional justice (IJ) was measured through inferential statistics.  Distributive justice and procedural justice had a significant negative effect on managers’turnover intentions while interactional justice did not support the proposed relationship. The perceptions of fairness of reward allocation and procedure received in organizations prompt the lower and middle hotel departmental managers to reciprocate their turnover intention behaviour. These research findings offer some insight for the hotel top management into how to prevent their valuable managers from leaving the organization.

Salleh Mohd Radzi; Siti Zuraini Alan Ramley; Mohd Salehuddin; Zulhan Othman

2009-01-01

398

Post natal use of analgesics: comparisons between conventional postnatal wards and a maternity hotel.  

UK PubMed Central (United Kingdom)

AIM: To investigate factors related to analgesic use after delivery, and especially whether rates of analgesic use were different in a midwife-managed maternity hotel as compared to conventional postnatal wards. SETTING: One maternity hotel and two conventional postnatal wards at Ullevål University Hospital in Oslo, Norway. METHOD: Data were obtained from hospital records for 804 women with vaginal deliveries. MAIN OUTCOME MEASURE: Postnatal analgesic use. RESULTS: Overall, approximately half the women used analgesics after vaginal delivery in both conventional postnatal wards and maternity hotel. The factors that were significantly associated with use of analgesics postnatally in multivariate analysis were multiparity, having a non-Western ethnicity, smoking in pregnancy, younger age, instrumental delivery, analgesic use during labour, maternal complications post partum, and duration of postnatal stay 4 days or more. CONCLUSION: The use of analgesics is determined by socio-demographic and obstetric factors rather than the organisation of the ward.

Nordeng H; Eskild A; Nesheim BI

2010-04-01

399

[Evaluation of a Legionella outbreak emerged in a recently opening hotel].  

UK PubMed Central (United Kingdom)

Legionnaires' disease (LD) is a systemic infection caused by Legionella species especially colonized in the water systems. Hotels are common locations in which waterwork-associated sporadic or epidemic legionellosis can be detected. The aim of this study was to evaluate a small Legionella outbreak emerged in a recently opened 600-bed hotel in Alanya, a touristic county in Mediterranean part of Turkey. A 66 years old male patient who stayed in this hotel opened on May 15th, 2009, was admitted to our hospital on May 21st, 2009 with the complaints of high fever, headache and diarrhea lasting for three days. Since chest X-ray revealed non-homogenous density increase in left middle and inferior zone, the patient was diagnosed as atypical pneumoniae and LD was confirmed by positive urinary Legionella antigen test (Card test, BinaxNOW®Legionella Urinary Antigen Test; Alere Co, USA) result. Following the identification of the index case, the records of our hospital were reviewed and revealed another case being treated with the diagnosis of community acquired pneumonia who was also the guest of the same hotel. This patient was then diagnosed as LD by positive urinary antigen test. Since new cases were identified during the following days (May 22, 25 and 26) the Antalya County Health Department and hotel management were informed about a cluster of LD. In addition subsequent investigation for environmental surveillance and water sampling were conducted. The LD diagnosis and environmental inspections were performed according to the procedure described in the guideline from "Turkish Ministry of Health Travel-Associated Legionnaires' Disease Control Programme". Five definitive cases and one presumptive case of LD were identified during the outbreak period (May 20-26, 2009). All of the cases were successfully treated (intravenous ciprofloxacin or levofloxacin or clarithromycin), however one patient died due to sudden death during sleep after being discharged. Since sputum samples could not be obtained from the cases, the diagnosis were not confirmed by culture but by urinary antigen test. Besides high antibody titer in single serum sample was accepted as a diagnostic marker. Additionally 26 cases who accommodated in the same hotel and presented with high fever without pneumonia were treated in the outpatient clinics of our hospital. Urinary antigen test was performed in 11 of those patients to confirm the prediagnosis of pontiac fever, however all were found negative. Likewise convalescent phase sera for the confirmation of the diagnosis by seroconversion could not be obtained since they all were foreign tourists. Investigation of water sources of the hotel revealed that the municipal drinking water network had not been connected yet and the hotel supplied water from groundwater sources. The analysis of multiple samples from multiple sites of hotel's water system indicated that the water temperature was between 35-45°C and the iron level was beyond the acceptable limits (245 µg/L) recommended for drinking water in the regulation guides. These properties were considered as the factors that enhanced the growth and survival of Legionella species. Water samples were cultivated on BCYE-_ (Buffered Charcoal Yeast Extract a-Ketoglutarate) and GVPC (Glycine-Vancomycin-Polymyxin-Cycloheximide) agar plates and 11 out of a total 13 samples yielded Legionella spp. growth. All isolates were identified as L.pneumophila serogroup 1 by specific antisera. Legionella decontamination of hotel's water system was managed by implementation of hyperchlorination method as well as superheating (> 60°C) of water. The hotel was not closed during the outbreak and cultures of water samples obtained for one year later did not yield any Legionella spp. growth. This outbreak emphasized that hotel residents are at risk for acquiring LD in the presence of a colonized water system, even in a newly constructed building. In conclusion, effective control and decontamination programmes for the prevention of Legionella colonization should be applied even in

Erdo?an H; Arslan H

2013-04-01

400

Swiss hotel owners set new standards; Schweizer Hoteliers setzen neue Massstaebe  

Energy Technology Data Exchange (ETDEWEB)

This short article discusses how Swiss hotel owners have set up an energy-benchmarking system that permits savings in energy consumption of up to 25% to be made in hotel buildings. Over 50 leading hotels in Switzerland have co-operated in the project. The article deals with the systematic monitoring of energy and water consumption and costs, the calculation of typical values and the subsequent controlling activities involved in the management of energy. An example of the possibilities available for the graphical representation of the results is provided. The use of the data from the regular monitoring of the values that are measured is stressed - for example in the planning of maintenance activities.

Oberlin, M.

2005-07-01

 
 
 
 
401

Inovativnost zaposlenih v birokratskih hotelskih organizacijah = Innovativeness of Employees in Bureaucratic Hotel Organizations  

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Full Text Available The purpose of this study is to ascertain the differences in the attitudeto innovativeness between bureaucratic and non-bureaucratichotel organisations. We defined as bureaucratic the organisations establishingstandards. For this purpose we first defined basic terminologysuch as hotel idustry, innovativeness and bureaucracy, general,and of tourism and the hotel industry. We also pointed out thatthe government is aware of the importance of innovativeness in thehotel industry and tourism, whence a number of measures are introduced.In the empirical part, using statistical methods, such as the descriptiveanalysis and the Bonferroni test, we established that thereare no statistically significant differences between bureaucratic and non-bureaucratic organisations with regard to innovativeness. In thisway, by using a scientific method, we rejected the often misinterpretedopinion on the negative influence of bureaucracy on innovativeness inthe hotel industry.

Metod Šuligoj

2011-01-01

402

Analysis of the strategies that are taken and spread by hotel chains  

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Full Text Available Hotel chains do face important challenges nowadays. On one side the complexity of the environment in which the hospitality industry evolves, demands to define, develop and manage its strategies in order to guarantee its survival. On top of it, the market is increasingly demanding fluid information for a proper knowledge of the strategies and corporate long-term expectations of these companies. Therefore this task has a double contribution.Firstly, we analysed strategic information disclosed in annual reports of some leading hotel chains, and grouped them following the model of balanced scorecard. Secondly, and as we often encounter criticism as to the absence of this type of information in annual reports, we took a sample of 102 hotel chains and questionedthem about which strategies are being developed, the need, convenience and conditions related to the disclosure of strategic information, as well as the information they are unveiling to third-parties and the source utilized.

M.ª JESÚS BONILLA PRIEGO; CLARA MUÑOZ COLOMINA; CARMEN AVILÉS PALACIOS; CATALINA VACAS GUERRERO

2005-01-01

403

The Use of Information and Communication Technologies (ICT) in Front Office Operations of Chain Hotels in Ghana  

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Full Text Available The proliferation of Information and Communication Technologies (ICT) coupled with sophisticated network protocols have unveiled new avenues for enterprises and organizations and the hospitality industries cannot be left out. Technology-based systems stand in a pivotal position to offer better service to the populace. Hospitality industries such as hotels can take advantage of the pervasiveness of ICT vis-à-vis technology-based systems to advance some of their operations. This paper seeks to assess the use of Information and Communication Technologies (ICT) in a front office operation of chain hotels in Ghana. The paper determines the extent of the use of information technology in a front office operation of chain hotels in Ghana. The paper continues to assess the effect of the use of information technology in the front office operation of chain hotels in Ghana, thus if the use of ICT has any effect on chain hotels’ front office operations. The paper further makes recommendations to chain hotel operators and the Ghana Tourist Authority (GTA) and policy makers on the use of information and communications technology in front office operation in chain hotels. Three chain hotels in Ghana were assessed

Albert Kwansah Ansah; Victoria S. Blankson; Millicent Kontoh

2012-01-01

404

Propuesta de competencias laborales para médicos que brindan servicios de atención médica en hoteles cubanos/ Labour competences proposals for physicians offering medical care services in Cuban hotels  

Scientific Electronic Library Online (English)

Full Text Available Abstract in spanish OBJETIVOS: identificar las principales competencias que deben tener los médicos que laboren en hoteles cinco estrellas, determinar el nivel de prioridad para cada competencia y valorar su grado de desarrollo en un grupo de ellos. MÉTODO: investigación descriptiva. Se emplearon las técnicas revisión bibliográfica y Delphi. Se aplicó el método de comparaciones pareadas Triángulo de Fuller y se construyó y validó un cuestionario que se aplicó a todos los médicos (more) que en el 2007 laboraban en hoteles de tal categoría en Varadero. RESULTADOS: se proponen 21 competencias. Se les asignó mayor prioridad a: atención con calidad, uso de la ética médica y del secreto profesional, dominio de las enfermedades emergentes y reemergentes, desarrollo profesional continuo, atención médica integral y uso de dos idiomas. Se identificaron 8 competencias como bien desarrolladas, el resto mostró deficiente grado de desarrollo. Cinco de las competencias se reconocieron como fortalezas y otras tantas como áreas de mejora continua. CONCLUSIONES: se proponen competencias para el desempeño laboral de los médicos que trabajan en hoteles cinco estrellas en aras de contribuir a un mejor proceso de selección de los recursos humanos y a perfeccionar las estrategias de educación continua para los médicos de este sector. Conocer la auto-percepción del desarrollo de dichas competencias permitió la visualización de las fortalezas y detectar las debilidades hacia las cuales dirigir las estrategias de superación. Abstract in english OBJECTIVE: to identify the main competences characteristic of physician working in five stars hotels, to determine the priority level for each competence and to value the development level in some of them. METHOD: a descriptive research. Wu used the bibliographic review techniques and Delphi. We applied the Fuller Triangle paired comparisons method, and we designed and validated a questionnaire in all physicians that in 2007 worked in hotels of such category in Varadero b (more) each. RESULTS: we propose 21 competences. We gave more priority to: quality care, use of medical ethics and the professional privacy, emergent and re-emergent diseases domain, a continuous professional development, integral medical care, and use of two languages. We identified 8 competences as well developed, remainder showed a deficient development level. Five of competences were recognized as strengths, and others, as continuous improvement areas. CONCLUSIONS: we propose the competences for the work performance of physicians working in five stars hotels to contribute to a better selection process of human resources, and to improve the continuous education strategies for physicians from this sector. To know the self-perception of the development of such competences, allow us to visualize the strengths and to detect the weakness to direct the training strategies.

Góngora Castillo, Camilo; Hernández Díaz, María; García Fariñas, Anaí; Sánchez Delgado, Zoe

2009-09-01

405

Propuesta de competencias laborales para médicos que brindan servicios de atención médica en hoteles cubanos Labour competences proposals for physicians offering medical care services in Cuban hotels  

Directory of Open Access Journals (Sweden)

Full Text Available OBJETIVOS: identificar las principales competencias que deben tener los médicos que laboren en hoteles cinco estrellas, determinar el nivel de prioridad para cada competencia y valorar su grado de desarrollo en un grupo de ellos. MÉTODO: investigación descriptiva. Se emplearon las técnicas revisión bibliográfica y Delphi. Se aplicó el método de comparaciones pareadas Triángulo de Fuller y se construyó y validó un cuestionario que se aplicó a todos los médicos que en el 2007 laboraban en hoteles de tal categoría en Varadero. RESULTADOS: se proponen 21 competencias. Se les asignó mayor prioridad a: atención con calidad, uso de la ética médica y del secreto profesional, dominio de las enfermedades emergentes y reemergentes, desarrollo profesional continuo, atención médica integral y uso de dos idiomas. Se identificaron 8 competencias como bien desarrolladas, el resto mostró deficiente grado de desarrollo. Cinco de las competencias se reconocieron como fortalezas y otras tantas como áreas de mejora continua. CONCLUSIONES: se proponen competencias para el desempeño laboral de los médicos que trabajan en hoteles cinco estrellas en aras de contribuir a un mejor proceso de selección de los recursos humanos y a perfeccionar las estrategias de educación continua para los médicos de este sector. Conocer la auto-percepción del desarrollo de dichas competencias permitió la visualización de las fortalezas y detectar las debilidades hacia las cuales dirigir las estrategias de superación.OBJECTIVE: to identify the main competences characteristic of physician working in five stars hotels, to determine the priority level for each competence and to value the development level in some of them. METHOD: a descriptive research. Wu used the bibliographic review techniques and Delphi. We applied the Fuller Triangle paired comparisons method, and we designed and validated a questionnaire in all physicians that in 2007 worked in hotels of such category in Varadero beach. RESULTS: we propose 21 competences. We gave more priority to: quality care, use of medical ethics and the professional privacy, emergent and re-emergent diseases domain, a continuous professional development, integral medical care, and use of two languages. We identified 8 competences as well developed, remainder showed a deficient development level. Five of competences were recognized as strengths, and others, as continuous improvement areas. CONCLUSIONS: we propose the competences for the work performance of physicians working in five stars hotels to contribute to a better selection process of human resources, and to improve the continuous education strategies for physicians from this sector. To know the self-perception of the development of such competences, allow us to visualize the strengths and to detect the weakness to direct the training strategies.

Camilo Góngora Castillo; María Hernández Díaz; Anaí García Fariñas; Zoe Sánchez Delgado

2009-01-01

406

Riesgo cardiovascular total en los trabajadores del Hotel "Meliá Cohíba Total cardiovascular risk in workers of Meliá Cohíba Hotel  

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Full Text Available ANTECEDENTES: la cardiopatía isquémica es una de las primeras causas de muerte internacionalmente, y para valorar el riesgo cuantitativo de padecerla, se han creado tablas de riesgo, y una de las más empleadas ha sido la tabla de riesgo cardiovascular de Framingham. En Cuba son escasos los estudios sobre valoración de riesgo cardiovascular total. OBJETIVO: determinar el nivel de riesgo cardiovascular total en una población de trabajadores. MÉTODOS: se realizó un estudio piloto descriptivo en 301 trabajadores del Hotel "Meliá Cohíba". Las variables utilizadas: hipertensión arterial y las correspondientes a la tabla de riesgo de Framingham (demográficas, hábitos de fumar, presión arterial sistólica, diabetes, colesterol total, colesterol HDL e hipertrofia ventricular izquierda). Se calculó el riesgo cardiovascular total de cada trabajador. Se utilizaron como medidas de resumen, las frecuencias relativas en por ciento, calculadas mediante el programa SPSS, versión 13,0 y el calificador de riesgo para obtener el puntaje en cada individuo. Los resultados se expusieron en tablas para su análisis y discusión. RESULTADOS: el riesgo de padecer una enfermedad cardiovascular en los próximos 10 años fue mayor en hombres, y aumentó proporcionalmente con la edad. El riesgo cardiovascular fue considerado bajo en el 80,4 % del total, menor en mujeres. La dislipidemia fue el factor de riesgo cardiovascular más frecuente en esta población, seguida del hábito de fumar (43,2) y la hipertensión arterial (15 %). CONCLUSIONES: el bajo nivel de riesgo cardiovascular global en esta población pudiera estar determinado por la edad de la población estudiada. Los factores de riesgo más prevalentes en los casos estudiados fueron la dislipidemia, el hábito de fumar y la HTA.BACKGROUND: ischemic heart disease is one of the first causes of death in the world. To assess the quantitative risk of suffering from it, risk tables have been created and Framingham's cardiovascular risk table has been one of the most used so far. In Cuba, a few studies on the assessment of total cardiovascular risk have been conducted. OBJECTIVE: to determine the total cardiovascular risk level in a population of workers. METHODS: a pilot descriptive study was carried out among 301 workers of "Meliá Cohiba" Hotel. The variables used were arterial hypertension and the corresponding to Framingham's risk tables (demographic, smoking habit, systolic arterial pressure, diabetes, total cholesterol, HDL cholesterol and left ventricular hypertrophy). The total cardiovascular risk of each worker was calculated. The relative frequencies in percent, calculated by the SPSS program, version 13.0, and the risk qualifier to obtain the score in every individual, were used as outcome measures. The results were showed in tables for their analysis and discussion. RESULTS: the risk for suffering from a cardiovascular disease in the next 10 years was higher in males, and it increased proportionally with age. Cardiovascular risk was considered low in 80.4 % of the total, and it was lower in females. Dyslipidemia was the most common cardiovascular risk in this population, followed by smoking habit (43.2) and arterial hypertension (15 %). CONCLUSIONS: the low level of global cardiovascular risk could be determined by the age of the studied population. The prevailing risk factors in the analysed cases were dyslipidemia, smoking habit and arterial hypertension.

Alfredo Dueñas Herrera; Nurys B Armas Rojas; Reinaldo de la Noval García; Silvia E. Turcios Tristá; Anilosi Milián Hernández; María Beatriz Cabalé Vilariño

2008-01-01

407

Riesgo cardiovascular total en los trabajadores del Hotel "Meliá Cohíba/ Total cardiovascular risk in workers of Meliá Cohíba Hotel  

Scientific Electronic Library Online (English)

Full Text Available Abstract in spanish ANTECEDENTES: la cardiopatía isquémica es una de las primeras causas de muerte internacionalmente, y para valorar el riesgo cuantitativo de padecerla, se han creado tablas de riesgo, y una de las más empleadas ha sido la tabla de riesgo cardiovascular de Framingham. En Cuba son escasos los estudios sobre valoración de riesgo cardiovascular total. OBJETIVO: determinar el nivel de riesgo cardiovascular total en una población de trabajadores. MÉTODOS: se realizó un es (more) tudio piloto descriptivo en 301 trabajadores del Hotel "Meliá Cohíba". Las variables utilizadas: hipertensión arterial y las correspondientes a la tabla de riesgo de Framingham (demográficas, hábitos de fumar, presión arterial sistólica, diabetes, colesterol total, colesterol HDL e hipertrofia ventricular izquierda). Se calculó el riesgo cardiovascular total de cada trabajador. Se utilizaron como medidas de resumen, las frecuencias relativas en por ciento, calculadas mediante el programa SPSS, versión 13,0 y el calificador de riesgo para obtener el puntaje en cada individuo. Los resultados se expusieron en tablas para su análisis y discusión. RESULTADOS: el riesgo de padecer una enfermedad cardiovascular en los próximos 10 años fue mayor en hombres, y aumentó proporcionalmente con la edad. El riesgo cardiovascular fue considerado bajo en el 80,4 % del total, menor en mujeres. La dislipidemia fue el factor de riesgo cardiovascular más frecuente en esta población, seguida del hábito de fumar (43,2) y la hipertensión arterial (15 %). CONCLUSIONES: el bajo nivel de riesgo cardiovascular global en esta población pudiera estar determinado por la edad de la población estudiada. Los factores de riesgo más prevalentes en los casos estudiados fueron la dislipidemia, el hábito de fumar y la HTA. Abstract in english BACKGROUND: ischemic heart disease is one of the first causes of death in the world. To assess the quantitative risk of suffering from it, risk tables have been created and Framingham's cardiovascular risk table has been one of the most used so far. In Cuba, a few studies on the assessment of total cardiovascular risk have been conducted. OBJECTIVE: to determine the total cardiovascular risk level in a population of workers. METHODS: a pilot descriptive study was carried (more) out among 301 workers of "Meliá Cohiba" Hotel. The variables used were arterial hypertension and the corresponding to Framingham's risk tables (demographic, smoking habit, systolic arterial pressure, diabetes, total cholesterol, HDL cholesterol and left ventricular hypertrophy). The total cardiovascular risk of each worker was calculated. The relative frequencies in percent, calculated by the SPSS program, version 13.0, and the risk qualifier to obtain the score in every individual, were used as outcome measures. The results were showed in tables for their analysis and discussion. RESULTS: the risk for suffering from a cardiovascular disease in the next 10 years was higher in males, and it increased proportionally with age. Cardiovascular risk was considered low in 80.4 % of the total, and it was lower in females. Dyslipidemia was the most common cardiovascular risk in this population, followed by smoking habit (43.2) and arterial hypertension (15 %). CONCLUSIONS: the low level of global cardiovascular risk could be determined by the age of the studied population. The prevailing risk factors in the analysed cases were dyslipidemia, smoking habit and arterial hypertension.

Dueñas Herrera, Alfredo; Armas Rojas, Nurys B; Noval García, Reinaldo de la; Turcios Tristá, Silvia E.; Milián Hernández, Anilosi; Cabalé Vilariño, María Beatriz

2008-04-01

408

DISEÑO DE UN SISTEMA DE GESTIÓN DE LA CALIDAD EN EL PROCESO DE ALOJAMIENTO EN EL HOTEL “GRAN CARIBE VILLA TORTUGA” / DESIGN OF A QUALITY MANAGEMENT SYSTEM IN THE PROCESS OF ACCOMMODATION IN "GRAN CARIBE VILLA TORTUGA” HOTEL  

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Full Text Available Teniendo en cuenta el desarrollo de la industria turística y la necesidad de la excelencia competitiva, se concibe este trabajo en el Hotel “Gran Caribe Villa Tortuga” con el objetivo central de diseñar un Sistema de Gestión de la Calidad que permita la mejora del proceso de Alojamiento en este Hotel. Después de un diagnóstico inicial se demostró la necesidad de realizar cambios significativos en la instalación, donde existen dificultades en cuanto a la gestión de la calidad adecuada a las características del Hotel, en el cual no se toman acciones que permitan resolver dichas deficiencias. Se elaboró un procedimiento para el diseño del Sistema de gestión de la Calidad en el Hotel “Gran Caribe Villa Tortuga”. El diseño del Sistema de Gestión de la Calidad en el área de Alojamiento brinda a la dirección del Hotel el estado actual de la calidad de los servicios en esta área, mediante la aplicación de las técnicas utilizadas y ofrece las estrategias a seguir para lograr un mejor servicio.AbstractTaking into account the development of the tourist industry and the necessity of the competitive excellence it is conceived this work in the “Gran Caribe Villa Tortuga” Hotel, focusing in the design of a Quality Management System that allows the improvement of the process of Accommodation in this Hotel. After an initial diagnosis, it was demonstrated the necessity of carrying out significant changes in the facilities. There are some difficulties regarding quality management suited to the characteristics of the Hotel in which actions that allow solving these deficiencies are not carried out. It was elaborated a procedure for the design of the Quality Management System in the “Gran Caribe Villa Tortuga” Hotel. The design of the Quality Management System in the Accommodation area provides the Hotel management with the current state of service quality in this area by means of the application of the used techniques and it offers the strategies to be followed in order to achieve a better service.

Marilet Cazañas Rivero; Aleida González González; María de los Ángeles González Solá

2011-01-01

409

Optimum contracted-for water supply for hotels in arid coastal regions.  

UK PubMed Central (United Kingdom)

Hotels in arid coastal areas use mainly desalinated water for their domestic water demands, and treated wastewater for irrigating green areas. Private water companies supply these hotels with their domestic water needs. There is normally a contractual agreement stating a minimum requirement that has to be supplied by the water company and that the hotel management has to pay for regardless of its actual consumption ("contracted-for water supply"). This paper describes a model to determine what value a hotel should choose for its contracted-for water supply in order to minimize its total annual water costs. An example from an arid coastal tourism-dominated city is presented: Sharm El Sheikh, Egypt.The managers of hotels with expected high occupancy rates (74% and above) can contract for more than 80%. On the other hand, hotels with expected lower occupancy rates (60% and less) can contract for less than 70% of the peak daily domestic water demand. With a green area ratio of 40 m(2)/room or less, an on-site wastewater treatment plant can satisfy the required irrigation demand for an occupancy rate as low as 42%. Increasing the ratio of green irrigated area to 100 m(2)/room does not affect the contracted-for water supply at occupancy rates above 72%; at lower occupancy rates, however, on-site treated wastewater is insufficient for irrigating the green areas. Increasing th