WorldWideScience
 
 
1

METROPOL  

International Nuclear Information System (INIS)

A description is given of the computer code METROPOL. This code simulates the 3-dimensional flow of groundwater with varying density and the simultaneous transport of contaminants in low concentration and is based on the finite element method. The basic equations for groundwater flow and transport are described as well as the mathematical techniques used to solve these equations. Preprocessing facilities for mesh generation and postprocessing facilities such as particle tracking are also discussed. (author). 18 refs.; 2 figs

1990-01-01

2

METROPOL  

International Nuclear Information System (INIS)

To simulate complex 3-dimensional groundwater flow problems as well as to perform pre- and postprocessing on input and output data a software package is necessary. In recent years, RIVM has built such a set, called METROPOL, which has been applied successfully for a number of situations. This report describes this software package. The mathematical background is given in several more detailed reports. The quality of the programme is currently being studied by comparing with analytical solutions, results of other programmes and by simulation of laboratory and field experiments. (author). 26 refs.; 5 figs

1989-01-01

3

Pathwise Accuracy and Ergodicity of Metropolized Integrators for SDEs  

CERN Document Server

Metropolized integrators for ergodic stochastic differential equations (SDE) are proposed which (i) are ergodic with respect to the (known) equilibrium distribution of the SDE and (ii) approximate pathwise the solutions of the SDE on finite time intervals. Both these properties are demonstrated in the paper and precise strong error estimates are obtained. It is also shown that the Metropolized integrator retains these properties even in situations where the drift in the SDE is nonglobally Lipschitz, and vanilla explicit integrators for SDEs typically become unstable and fail to be ergodic.

Bou-Rabee, Nawaf

2009-01-01

4

UK'  

... Britain also benefited from the ACEEErsquo;s tilt towards services rather than industrial manufacturing as an efficiency measure, giving it relatively low energy intensity, Erica Hope, of Climate Action Network Europe (CAN-E) said. ldquo;A close look at the scores reveals that the UK measures up very badly on certain areas like residential buildings and public transport use,rdquo; Hope said. And other elements of ... Erica Hope, of Climate Action Network Europe, said: ldquo;It's true that the UK has done more on efficiency than some countries, but it should definitely not let this ranking go to its head. It has benefited in this scoring from features like its heavy bias towards services rather than manufacturing in the economy, which give it a relatively low energy intensity - and a ...

5

Hotel Carrera  

Directory of Open Access Journals (Sweden)

Full Text Available El libro "Huellas de Edificios" de Eduardo Sacriste, con plantas desde la antigüedad hasta el siglo XX -todas a la misma escala- sirvió para decidirnos a publicar un conjunto de plantas, a escala 1:250, de arquitectura chilena. Las plantas se han dividido en dos grupos. El primero corresponde a una serie de casas -viviendas unifamiliares, un colectivo de vivienda social y un loft- construidas entre los años 1946 y 2002. El segundo conjunto, cuyas plantas sobrepasan casi siempre los límites de la página, presenta cuatro edificios incluyendo el ex-hotel Carrera, cuya actual transformación en Cancillería es un enigma para el sentido común. El reemplazo del proyecto ganador del concurso de 2001, una propuesta de igual costo, ha a presurado la decadencia de los concursos públicos de Chile. Agradecemos a nuestro colaboradores, quienes pusieron a nuestra disposición los dibujos de sus proyectos, y especialmente a Fernando Pérez Oyarzun y a sus alumnos del Seminario "Teoría y práctica del espacio doméstico" de la Escuela de Arquitectura de la U.C., por el material entregado que constituye la base de una parte importante de esta publicación.Eduardo Sacriste's book "Building Footprints", showing plan views from antiquity to the 20th century all at the same scale, inspired us to publish a set of ground plans at 1:250 scale of Chilean architecture. The plans are divided into two groups. The first group is a series of houses -single-family homes, a social housing collective and a loft- built between 1946 and 2002. The second group is a set of building floor plans that extend beyond the limits of the page in almost every case. It includes the former Hotel Carrera whose renovation to house the Foreign Ministry still defies common sense. Substituted for the proposal of equal cost that won the 2001 tender, it has contributed to bringing the Chilean public tender process into disrepute. Our thanks go to all our contributors who allowed us to use their drawings. Especially to Fernando Pérez Oyarzun and his students in the 2003 "Theory and Practice of Domestic Space" seminar at the U.C.'s School of Architecture for the survey material they supplied to us, which forms the basis of a significant part of this publication.

Josué Smith del Solar

2004-12-01

6

Hotels & Travel Information  

Science.gov (United States)

A block of rooms has been secured at the Bethesda Marriott , 5151 Pooks Hill Road, Bethesda, Maryland, 20814 at the rate of $209.00 per night, plus tax. This includes your room, parking at the hotel, internet, and a breakfast coupon. Please call Marriott reservations to make your hotel arrangements at 1-(800) 228-9290, or (301) 897-9400.

7

Alternative energy for the hotel sector  

Energy Technology Data Exchange (ETDEWEB)

The suitability of alternative energy for the hotel sector is assessed. Details are given concerning the operation, geographic and climate considerations, health and safety aspects, and future prospects for: low energy building design, active solar thermal energy, photovoltaic power supplies, small-scale hydro schemes, anaerobic digestion, solid biomass technologies, wind energy, small-scale combined heat and power, fuel cells, and geothermal ground-source heat pumps. (UK)

Wilson, Tony [AEA Technology Environment, Harwell (United Kingdom)

1999-01-01

8

Strategic Management in a Hotel  

Digital Repository Infrastructure Vision for European Research (DRIVER)

The aim of this research was to observe features and factors that affect a hospitality industry organization. In particular, the researched organization was a big hotel situated in Corfu, Greece. The purpose was to examine issues that affect the hotel’s operation, create a simple strategic analysis through basic tools used in strategic management, determine strengths and weaknesses of the hotel and study what external factors influence the hotel immediately. The theoretical part of the...

Bardis, Penelope

2012-01-01

9

Effect of Hotel Size on Hotel Operational Performance: Case Study from Taiwanese Hotels  

Directory of Open Access Journals (Sweden)

Full Text Available This research is to evaluate the operational performance of International Tourist Hotels in Taiwan. In the face of a highly competitive environment, a hotel’s operational performance plays a crucial role in determining the hotel’s profitability and competitiveness. Performance measures can provide hotel managers with benchmarking information and insights into how the hotel can improve performance with its current resources, or through changing resource allocation. Therefore, it is very important for managers to evaluate their hotels’ operational performance. Different approaches and techniques have previously been employed to conduct such evaluations, however, the often-used mechanisms for measuring and analyzing performance of hotels do not capture the relevant performance issues necessary for the hotel sector. Data Envelopment Analysis (DEA provides a framework that integrates several relatively disparate inputs and outputs, producing a single productivity index to help analysts identify which hotel is the most efficient. This technique has been used in this study to assess the relative productivity efficiency of Taiwanese hotels. However, this DEA index only indicated the relative efficiency of all sample hotels and did not consider the role of hotel size. This shortcoming was rectified through the construction of an adjustment to reflect the effect of hotel size on DEA efficiency. Implications for hotel management arising from this adjustment are discussed.

Chieh-Heng Ko

2013-01-01

10

Profitability of Icelandic Hotels  

Digital Repository Infrastructure Vision for European Research (DRIVER)

The main objective of this research was to find out why hotel profitability in Iceland has been low and how it can be improved. Many possible explanations have been proposed in this context but no inquiry has been conducted into the factors that might explain the low profitability in the Icelandic hotel industry and indicate how it might be improved. Factors affecting firm profitability are numerous and originate both externally from the surrounding economy or industry and from within the fir...

Rúnar Guðnason 1978

2013-01-01

11

Marketing process of hotel services : case: Transcorp Hilton Hotel, Nigeria  

Digital Repository Infrastructure Vision for European Research (DRIVER)

This thesis is to develop the business prospect of Transcorp Hilton Hotel market-ing process for implementation of their marketing activities. This process will enable Hilton Hotel to be more profitable in terms of sales and marketing. The research problem is to examine the marketing activities of Transcorp Hilton Hotel, Nigeria. The Question is raised, for Transcorp Hotel as regards to their ma-keting activities. This thesis aims at observing where improvement is needed for Transcor...

Williams, Christopher

2010-01-01

12

Hotel Online Marketing: The Bugibba Hotel, Radisson Blu Resort Malta, St. Julian's, Preluna Hotel & SPA  

Digital Repository Infrastructure Vision for European Research (DRIVER)

The thesis covers the study of online marketing theory, a very popular trend of marketing nowadays, especially Search Engine Optimization (SEO) and Google Adwords Campaign in the analyses of the online marketing practices of three hotels from different areas and standards in Malta, namely The Bugibba Hotel, Preluna Hotel & SPA and Radisson Blu Resort Malta, St. Julian’s.

Dinh Quynh, Mai

2013-01-01

13

Employee Engagement at a Hotel : Case: Hotel Haven, Helsinki  

Digital Repository Infrastructure Vision for European Research (DRIVER)

The purpose of the research study was to find out reasons and level of work engagement among front office staff at Hotel Haven. The study was designed to help develop an understanding of the staff's organizational commitment and its effect on the company's financial performance and to give suggestions for the employer for further actions to maintain the engagement level high. The study was also to find out if results of Hotel Haven differ from other hotels and restaurants studied in the same ...

Po?lla?nen, Emmi

2013-01-01

14

Agency-Hired Hotel Housekeepers  

Science.gov (United States)

Hotel housekeepers experience unique workplace hazards and characteristics that increase their risks for poor health outcomes. Today’s agency-hiring practices may further marginalize hotel housekeepers and negatively impact their health. Yet the impact of such hiring practices on the health of this vulnerable worker group remains unexplored. This article presents the debate regarding agency-hiring practices and how these practices may influence the health and well-being of hotel housekeepers. Implications for occupational health nurses are also discussed.

Sanon, Marie-Anne V.

2014-01-01

15

Costly Location in Hotelling Duopoly  

Digital Repository Infrastructure Vision for European Research (DRIVER)

We introduce a cost of location into Hotelling’s (1929) spatial duopoly. We derive the general conditions on the cost-of-location function under which a pure strategy price-location Nash equilibrium exists. With linear transportation cost and a suitably specified cost of location that rises toward the center of the Hotelling line, symmetric equilibrium locations are in the outer quartiles of the line, ensuring the existence of pure strategy equilibrium prices. With quadratic transportation ...

Hinloopen, Jeroen; Martin, Stephen

2013-01-01

16

A simulation age-specific tuberculosis model for the Cape Town metropole  

Scientific Electronic Library Online (English)

Full Text Available SciELO South Africa | Language: English Abstract in english Tuberculosis (TB) continues to present an insurmountable health burden in the Western Cape Province of South Africa. TB dynamics in adults is different from that in children, with the former determining the latter. Because the dynamics of TB are largely dependent on age, planning for interventions r [...] equires reasonable and realistic projections of the incidence across ages. It is thus important to model the dynamics of TB using mathematical models as predictive tools. We considered a TB compartmental model that is age dependent and whose parameters are set as functions of age. The model was fitted to the TB incidence data from the Cape Town metropole. The effective contact rate, a function of both age and time, was changed to fit the model to the notification rates of active TB disease cases. Our simulations illustrate that age structure plays an important role in the dynamics of TB. Projections on the future of the epidemic were made for each age group. The projected results show that TB incidence is likely to increase in the lower age groups of the population. It is clearly evident that even very simple models when applied to limited data can actually give valuable insights. Our results show that the age groups who have the highest incidence rates of active TB disease have the highest contribution in the transmission of TB. Furthermore, interventions should be targeted in the age group 25-34 years.

Nyabadza, Farai; Winkler, Dieter.

17

Newsletter 79_15_01_10 | UK Energy Research Centre  

UK Energy Research Centre Research Fund: Second Call for Proposals ... The \\Contest showcases the talents of students in many disciplines, including \\engineering, architecture, marketing, and ... 26 January 2010, Marriott Hotel, \\Glasgow.

18

Barons Hotels - uus hotellikett, uued hotellid  

Index Scriptorium Estoniae

Eelmisel aastal moodustatud hotellikett Barons Hotels OÜ opereerib Tallinnas kolme hotelli, need on eksklusiivne butiikhotell Barons, moodne äri-, konverentsi- ja puhkereisijate hotell Euroopa ja mugav kahetärnihotell Braavo!

2007-01-01

19

Domestic Hot Water Usage in Hotels; Tappvarmvattenanvaendning paa hotell  

Energy Technology Data Exchange (ETDEWEB)

Historically, design curves for domestic hot water, have been well sized and therefore also the components oversized. The Swedish district heating companies have noticed this and some companies replace large valves with customer-required valves, which give several advantages. There are several reasons why valves and heat exchangers can be customer-required and still the customers demand for hot water comfort can be fulfilled. The domestic hot water flow is composed, the taps are often short, large simultaneous taps are not very likely. Also, the dimensioning flows occur in the winter period, while the components are dimensioned for the summer case. The water pipes level off temporary temperature drops and the user seldom notices these because water with 55 deg C is not used in the tap. For residential buildings there are dimensioning recommendations on domestic hot water flow, but not for hotels. The purpose of this project has been to evaluate the domestic hot water use in relation to size and number of occupied beds. If the patterns of the chosen hotels coincide regarding to the sizes, dimensioning curves for domestic hot water use can be suggested. They can be used when hotels, or buildings with the same use pattern, are being built or restored. Measurements on 3 hotels with different sizes have been made. The hotels have 36, 52 and 158 rooms. The hotels are situated in the cities of Boraas and Kinna in Sweden. A short period of measurements from another hotel in the city of Gaevle (199 rooms) has also been included in this project. The measurements show that large hot water taps in hotels are rare and short. For the hotels, relative, cumulative relative frequencies and likely extreme values have been estimated. For residential buildings, The Swedish District Heating Association have recommendations for dimensioned domestic hot water flows. Formerly, these recommendations have been levelled so a cumulative relative frequency of 1 %, is reached, i.e. 99 % of all hot water taps are below this flow. The new recommended dimensioning curve for residential buildings involve a cumulative relative frequency of 7 %. This can not be directly transferred to hotels due to variations in number of occupied beds during the period of measurements. This project has shown that maximum domestic hot water flow not necessarily occurs when the hotel is fully occupied. Instead, it indicates likely maximum flows for the three hotels. These recommendations are for heat exchangers and primary valves dimensioning. The water pipes in the houses are included in a special dimensioning.

Petersson, Stefan; Werner, Sven [FVB Sverige AB, Vaesteraas (Sweden); Sandberg, Martin; Wahlstroem, Aasa [Swedish National Testing and Research Inst., Boraas (Sweden)

2004-06-01

20

Patterns of seatbelt use in different socioeconomic communities in the Cape Town Metropole, South Africa  

Scientific Electronic Library Online (English)

Full Text Available SciELO South Africa | Language: English Abstract in english BACKGROUND: Road traffic injuries are a leading cause of death and may be related to social inequality. OBJECTIVE: To establish whether patterns of seatbelt use vary between different socioeconomic communities in the Cape Town Metropole, South Africa. METHODS: Vehicles and their occupants at 7 high- [...] volume crossings (3 in high-income areas) were placed under surveillance for 2 hours each during November 2010. All occupants were eligible for inclusion except occupants of non-motorised vehicles, two-wheel motorised vehicles, buses, taxis, heavy goods vehicles and emergency vehicles. Child seatbelt use was recorded only for children who appeared older than 3 years. RESULTS: A total of 4 651 vehicles with 6 848 occupants were surveyed. Rates of seatbelt use were 45.1% (n=3 090) for all occupants, 54.0% (n=2 513) for drivers, 33.1% (n=521) for front-seat passengers (adults 33.2%, n=452; children 32.7%, n=69) and 9.0% (n=56) for rear-seat passengers (adults 4.0%, n=13; children 14.4%, n=43). Occupants from high-income areas were more likely to wear seatbelts (odds ratio (OR) 4.35; 95% confidence interval (CI) 3.89 - 4.88). Use of child restraints was poor overall (22.3%, n=114), but also varied according to income areas (high income 40.9%, n=99; low income 0.03%, n=6; OR 26.77; 95% CI 11.44 - 62.63). DISCUSSION: The impact of road traffic injuries is significant, but can be decreased by using appropriate restraining devices. Seatbelt use in South Africa, although compulsory, is neither strictly adhered to nor enforced. Their use is proportionally lower in lower-income areas. Specific interventions are required to target these communities directly.

D J, van Hoving; M, Sinclair; L A, Wallis.

 
 
 
 
21

Hotell Radisson SAS = Radisson SAS Hotel / Inga Raukas  

Index Scriptorium Estoniae

Projekteerija Arhitektuuribüroo Künnapu & Padrik. Arhitektid Vilen Künnapu, Ain Padrik, Eero Palm, Tarmo Maiste. Sisekujundajad Christian Lundwall, Jan Öberg. Konstruktsioonid: Teuvo Meriläinen, Jyrki Rautamäki. Projekt ja hotell valmis 2000. 12 ill.: korruste plaanid, sise- ja välisvaated

Raukas, Inga, 1967-

2001-01-01

22

Loyalty Card Promotional Activity in Budget Hotel  

Digital Repository Infrastructure Vision for European Research (DRIVER)

Loyalty card is one of the most commonly used promotional activities in business. Thus far, there are some research has been done on luxury hotel, but very few researches are on budget hotel. So, the purpose of the thesis is finding out the Swedish customers’ attitude and behavior towards budget hotel’s loyalty card; getting to know what factors influence Swedish customers’ response towards the loyalty card and budget hotels. In the thesis, the main research problem is “How do Swedish...

Teng, Fei

2010-01-01

23

Energy in hotels and restaurants; Energi i hotell och restauranger  

Energy Technology Data Exchange (ETDEWEB)

Swedish Energy Agency projects 'Statistics on premises', STIL2, examines energy use in different types of facilities with a focus on electricity consumption. It is part of the larger project 'Improved energy statistics in buildings and industry.' In addition to industrial and commercial premises, households are also investigated. In the project STIL2, Energy Agency has commissioned a review of 148 hotels, restaurants, and community centers. In this publication results are summarized for hotels and restaurants. The purpose is to provide information on energy use and above all, give examples of how property owners and tenants can reduce their energy use. The measures, which in many cases are simple to implement, can save both energy and money. This popular version report is a summary of the report 'Energy use in hotels, restaurants, and community centers' (ER 2011:11)

NONE

2012-07-01

24

Newsletter_68_18_09_09 | UK Energy Research Centre  

Sep 18, 2009 ... They have had a direct impact on policy development in the UK. ... Dinner will \\follow at the newly refurbished Grand Connaught Rooms on 28 January 2010. ... \\21 October 2009, The Marcliffe Hotel, Aberdeen, UK ... They are coming, we are \\just finishing the holiday season and now that people are back and ...

25

Renaissance Man - UK Energy Research Centre  

The plush surroundings of the Renaissance Hotel are a welcome change to the \\... a key aim of the meeting is to highlight EERA's early successes and plans for \\the future. ... in the strategic direction of energy research and funding within \\Europe. ... of starving the emerging UK renewables industry of support at a critical \\stage.

26

Seismic Considerations: Hotels and Motels. Revised Edition.  

Science.gov (United States)

Contents: Overview; Part I, Seismic Considerations for Hotel and Motel Decision-Makers (Earthquakes and Loding Facilities, Seismic Hazard Mitigation and the Cost/Benefits of Seismic Design); Part II, Seismic Considerations for Hotel and Motel Designers (H...

1990-01-01

27

Simulation of two- and three-dimensional dense solute plume behavior with the the METROPOL-3 code  

International Nuclear Information System (INIS)

Contaminant plumes emanating from waste disposal facilities are often denser than the ambient groundwater. These so-called dense plumes sink deeper into phreatic aquifers and may, under certain conditions, become unstable. The behavior of variable density, aqueous-phase contaminant plumes in saturated, homogeneous 2-D and 3-D intermediate-scale aquifer models was investigated with the finite element code METROPOL-3. The numerical results compare, in a quantitative sense, to previously reported laboratory-scale transport experiments. The simulations show that dense plumes are more likely to penetrate deeper into aquifers and eventually become unstable with increasing density differences between the leachate solution and the ambient groundwater, and other important parameters as the saturated hydraulic conductivity of the porous medium, leakage-rate of the contaminant solution, and source width. The significance of unstable behavior decreases with increasing dispersivity values. It was observed that 3-D flow patterns have a stable effect on sense contaminant plume behavior

1994-07-19

28

Simulation of two- and three-dimensional dense solute plume behavior with the the METROPOL-3 code  

Energy Technology Data Exchange (ETDEWEB)

Contaminant plumes emanating from waste disposal facilities are often denser than the ambient groundwater. These so-called dense plumes sink deeper into phreatic aquifers and may, under certain conditions, become unstable. The behavior of variable density, aqueous-phase contaminant plumes in saturated, homogeneous 2-D and 3-D intermediate-scale aquifer models was investigated with the finite element code METROPOL-3. The numerical results compare, in a quantitative sense, to previously reported laboratory-scale transport experiments. The simulations show that dense plumes are more likely to penetrate deeper into aquifers and eventually become unstable with increasing density differences between the leachate solution and the ambient groundwater, and other important parameters as the saturated hydraulic conductivity of the porous medium, leakage-rate of the contaminant solution, and source width. The significance of unstable behavior decreases with increasing dispersivity values. It was observed that 3-D flow patterns have a stable effect on sense contaminant plume behavior.

Oostrom, M.; Roberson, K.R. [Pacific Northwest Lab., Richland, WA (United States); Leijnse, A. [Rijksinstituut voor Volksgezondheid en Milieuhygiene, Bilthoven (Netherlands)

1994-07-01

29

SERVICE QUALITY ANALYSIS - HOTEL ALPIN (POIANA BRASOV  

Directory of Open Access Journals (Sweden)

Full Text Available Hotel Alpin was built in 1971 in Poiana Brasov resort and has a 4 star quality ranking at the moment with the apart hotel having a 5 stars ranking. At the moment in the tourism market the service quality and client satisfaction are very important for being successful. This paper is analyzing through market research, clients’ satisfaction towards the service quality provided by Hotel Alpin. The purpose of this research is to validate the reputation of the hotel.

MADAR ANCA

2013-12-01

30

Application of Marketing in Hotel Companies ?????????? ?????????? ? ??????????? ????????????  

Digital Repository Infrastructure Vision for European Research (DRIVER)

The article considers results of marketing research on application of marketing in hotel companies of the Crimea. Results of questionnairing showed insufficient qualification of marketing experts and availability of demand in them. Marketing research conducted by hotels are disconnected and episodic and are reduced to comparison of prices of competitors, study of questionnaires answered by hotel clients, history of hotel guests and are not of system character. It shows dependence of demand in...

Zubkova Marina S.

2013-01-01

31

Environmentally Friendly Luxury Hotel : case: Grand Palace Hotel, Riga, Latvia  

Digital Repository Infrastructure Vision for European Research (DRIVER)

Chemical pollution, loss of biodiversity, ecological and other to environmental issues addressing words are often heard in todays’ society. Sustainability and especially its environmental aspect are growing trend. Environmental sustainability is considerable issues as well in tourism industry. Hotels can decrease their negative impact on environment by following and implementing environmentally sustainable practices at their business. Any step towards sustainability benefits both the enviro...

Losanwe, Ieva

2013-01-01

32

Jobs in Hotels and Motels.  

Science.gov (United States)

This program shows a variety of behind-the-scenes job with futures in the hotel and motel service industry. Entry-level jobs and promotion possibilities are detailed on a tour through laundry, housekeeping, and engineering departments. It describes year-r...

1994-01-01

33

Room-Maid in Hotel  

Science.gov (United States)

This syllabus is intended for the use of training personnel in drawing up training programs for room-maids in hotels. Its main objective is to produce fully trained maids, thereby maintaining and raising standards. The syllabus is divided into three sections: Introducing to Housekeeping, Basic Tasks Performed by the Majority of Housekeeping…

Hotel and Catering Industry Training Board, Wembley (England).

34

Love Hotel / São Paulo (Brésil)  

Digital Repository Infrastructure Vision for European Research (DRIVER)

Omniprésents en Amérique du Sud et en Asie, les Love Hotels sont des établissements qui proposent aux couples en mal d'intimité des chambres à louer pour de courtes périodes. A São Paulo, où on les appelle communément « motels », leur usage s'est largemen

Fantini, Manon

2009-01-01

35

ELECTRONIC MARKETING PRACTICES AT HOTELS IN TURKEY AND A SURVEY WITH FOUR AND FIVE STAR HOTELS  

Directory of Open Access Journals (Sweden)

Full Text Available Marketing activities to provide competition advantage, particularly electronic marketing have been a very important need for hotel operations. Through electronic marketing tools, hotel operations can have access to more mass of people faster with less cost. Electronic marketing of hotels in Turkey were not analyzed enought and in this survey, it was questioned how much hotel establishments in Turkey benefited from electronic marketing practices and how much they could keep up with the changes in electronic marketing. With this purposes, it was intended to determine the level of electronic marketing practices and electronic marketing elements via their own website, according to the types and classes of hotel establishments. The method of content analysis was used. According to data of collected from hotels’ web sites in Marmara Region, %96.8 of hotels are covered by search engines and five star hotels & chain hotels were found more dynamic and were allowing the practices for electronic marketing.

Dilek Kekeç Morkoç

2012-11-01

36

Licensing Contracts in Hotelling Structure  

Digital Repository Infrastructure Vision for European Research (DRIVER)

This paper discusses the question of optimal licensing contracts in Hotelling structure and focuses on the unique features of this structure in this context. We show that a royalty equilibrium exists if and only if transport cost lies in a specified interval, but the royalty rate can be higher than the amount of cost saving. While fee licensing only is never profitable, the optimal licensing contract consists of both fee and royalty. In equilibrium the market is fully covered with monopolisti...

2011-01-01

37

MARKETING PLAN FOR HOTEL KAKSLAUTTANEN  

Digital Repository Infrastructure Vision for European Research (DRIVER)

The objective of this thesis was to make a marketing plan for Hotel Kakslauttanen to increase its sales and profit, to improve the satisfaction of customers and to promote popularity and reputation. The quantitative research method was considered to be the most appropriate for this research. In the theoretical part, the study was focused on internal and external marketing environment analysis, marketing strategies management, planning, marketing mix and segmentation. The empirical part in...

Yu, Yueyuan

2011-01-01

38

Managing Hotel’s Operation in Viet Nam in Global Economic Crisis : A case study on cost reduction in hotel  

Digital Repository Infrastructure Vision for European Research (DRIVER)

The aim of the research for this thesis is to find out the costs which can be reduced in hotels in Vietnam to copes with difficulties and challenges from the global economic crisis. The idea is to find out what kinds of cost can be reduced and how they are reduced to minimize expenditures of hotel, how the costs reduction affect quality of hotel’s products and services. In order to achieve goals of the research, two structure telephone interviews were conducted in a case study in the Huu N...

Nguyen, Son

2011-01-01

39

Consumer behavior in choosing hotels in Siauliai  

Digital Repository Infrastructure Vision for European Research (DRIVER)

The aim of the final paper “Consumer behavior in choosing hotels in Siauliai” according to scientific literature, is to analyze consumer behavior in choosing hotels in Siauliai in stages of decision-making process. The subject of the research is consumer behavior in choosing hotels in Siauliai. The presented paper consists of three parts: the essence, factors and models of consumer behavior, the concept and service system of tourism services and research and its results of consumer behavi...

2010-01-01

40

Application of Marketing in Hotel Companies ?????????? ?????????? ? ??????????? ????????????  

Directory of Open Access Journals (Sweden)

Full Text Available The article considers results of marketing research on application of marketing in hotel companies of the Crimea. Results of questionnairing showed insufficient qualification of marketing experts and availability of demand in them. Marketing research conducted by hotels are disconnected and episodic and are reduced to comparison of prices of competitors, study of questionnaires answered by hotel clients, history of hotel guests and are not of system character. It shows dependence of demand in specialists of this profile on types of companies, their size and age. It identifies approximate demand for marketing specialists.? ?????? ??????????????? ?????????? ?????????????? ???????????? ? ?????????? ?????????? ? ??????????? ???????????? ?????. ?????????? ????????????? ???????? ????????????? ??????????????????? ???????????? ? ??????? ??????????? ? ???. ?????????? ??????????? ????????????? ???????????? ????????? ? ??????????, ?????????? ?????????????? ??? ???????????, ???????? ????? ???????? ?????????, ?????? ??????? ?????? ????? ? ?? ????? ?????????? ?????????. ???????? ??????????? ??????????? ? ???????????? ??????? ??????? ?? ????? ???????????, ?? ???????? ? ????????. ?????????? ????????? ?????????? ??????????? ???????????? ?? ??????????.

Zubkova Marina S.

2013-02-01

 
 
 
 
41

Study on the Issue of Staff Training in Business Hotel  

Digital Repository Infrastructure Vision for European Research (DRIVER)

According to the analysis of characteristics of hotel business and business traveler, a business hotel will have new requirements to employees. So this essay puts forward new ways of staff training in business hotels.

Qiumei Fan

2009-01-01

42

UK Index  

Science.gov (United States)

The UK Index provides a searchable index of resources in or about the United Kingdom. The Quick Reference section offers links to News Resources in the UK such as the BBC, weather information, UK record charts, and UK related USENET newsgroups. The Foreign & Commonwealth Office provides good advice for travelers. The search engine allows the selection of categories such as arts or business to restrict the search to pages included in one category or a combination of categories.

43

Licensing Contracts in Hotelling Structure  

Directory of Open Access Journals (Sweden)

Full Text Available This paper discusses the question of optimal licensing contracts in Hotelling structure and focuses on the unique features of this structure in this context. We show that a royalty equilibrium exists if and only if transport cost lies in a specified interval, but the royalty rate can be higher than the amount of cost saving. While fee licensing only is never profitable, the optimal licensing contract consists of both fee and royalty. In equilibrium the market is fully covered with monopolistic goods.

Tarun Kabiraj

2011-11-01

44

UK energy  

International Nuclear Information System (INIS)

The book describes the relationship between the energy needs and energy policies, in the United Kingdom. The global energy scene in relation to the U.K., and the development of energy policies, is discussed. Energy demand and supply in the UK, including nuclear power, is described. Energy conservation, energy prospects and energy policy objectives are also examined. (U.K.)

1984-01-01

45

Work Injuries and Accident Causes in Hotels.  

Science.gov (United States)

The report contains the results of a study of the causes of accidents which resulted in disabling injuries in hotels during 1960. The study covered residential, resort, and transient hotels throughout the United States. The number of work injuries and rel...

1967-01-01

46

Housekeeping ESL. Workplace Literacy Curriculum for Hotels.  

Science.gov (United States)

This curriculum for hotel employees is based on the analyses of worksite tasks and interactions. Hotel housekeepers were observed on the job, supervisors were consulted, and existing resources were reviewed to determine the language and basic skills needed to effectively and efficiently perform job duties. Twelve curriculum units were developed,…

Van Duzer, Carol; And Others

47

Study on Online Hotel Reservation Systems  

Digital Repository Infrastructure Vision for European Research (DRIVER)

This study, conducted by Civic Consulting, looks at both pre-contractual and contractual matters concerning online hotel reservation systems, examines relevant Community rules, identifies gaps and, where needed, discusses possible policy options. Key conclusions The study shows that the impact of Community law on online hotel

2009-01-01

48

customer satsisfaction survey of omena hotel  

Digital Repository Infrastructure Vision for European Research (DRIVER)

The bachelor’s thesis examines the importance of customer satisfaction via customers’ opinions. The objective of the thesis is to measure the level of satisfaction of Customers in Omena hotels in Helsinki region. The research exposes the expectation of customers that could assist the Omena hotels to upgrade their IT-enabled business operational services.

Akinola, Ebenezer

2013-01-01

49

Energy management in hotel facilities  

Energy Technology Data Exchange (ETDEWEB)

Computer-aided energy management combines several mathematical and informational methods with various energy generation and energy saving technologies to improve energy efficiency, build energy control and monitor systems, and develop energy data management processes. A multi-disciplinary energy management approach for hotel facilities was presented in this paper. Basic methods for energy analysis and modelling included: (1) informatics; (2) mathematics; (3) energy economy; and (4) technology. The computer-aided systems were used to improve energy performance by minimizing consumer demand as well as to improve operating practices and replace inefficient equipment. Analyses of load profiles helped to avoid expensive power peaks and shift power consumption to lower price time periods. Energy data analyses were used to determine a baseline to reflect the costs and quantities of energy used in system components. Energy audits were used to evaluate hotel facility systems against their designed performance levels. Different scientific disciplines involved in energy management were also discussed, and an outline of general energy management strategies was presented. 10 refs., 4 figs.

Schellong, W. [Cologne Univ. of Applied Sciences (Germany)

2008-07-01

50

Royal Massarah Hotel Arabia Saudita  

Directory of Open Access Journals (Sweden)

Full Text Available Arabia This building was built in the record time of eight months by OTH International, in conjunction with Rashid Engineering. It is 15 km. from Taif, on the road to the Airport. The Hotel has a five-point star plan view, with three height levels. It has 120 rooms, 30 suites and 5 imperial suits of 216 m2 each. Both the installations and the management block are separate from the main body. The structure is metal —on a 6 x 6 m. network— and the concrete cladding, with curtain-wail enclosures and vertical aluminium sun protectors. It has all the conveniences fitting in this type of building, with luxurious decoration and furniture inspired in keeping with the country.

Este edificio ha sido construido en el tiempo récord de ocho meses por OTH International, en asociación con Rashid Engineering. Esta situado a 15 km de Taifa, en la carretera del aeropuerto. El Hotel tiene planta en estrella de 5 brazos, con tres niveles de altura. Comprende 120 habitaciones, 30 suites y 5 suites Imperiales de 216 m2 cada una.

Axe, -

1979-09-01

51

The Organisational Gap Model for Hotel Management  

Directory of Open Access Journals (Sweden)

Full Text Available This paper describes the development of the organisational gap model for hotel management. It descries a management measurement instrument that helps to assess the 3 organizational service gaps that are preconditions for delivering service quality (the positioning gap, specification gap and evaluation gap. The described theoretical model was constructed based upon the four organisational gaps of the Parasuraman et al. service quality model, then redefined and reassessed. Data were gathered on the sample of 500 questionnaires from the Slovenian hotel industry and analysed with exploratory factor analysis and structural equation modelling. The results can be useful guidelines for hotel management on how to improve the service delivery process.

Maja Uran

2010-12-01

52

Breakfast service quality in Restaurant Gui, Hilton Helsinki Airport hotel.  

Digital Repository Infrastructure Vision for European Research (DRIVER)

The key issue in any organization operating in the service sector, hotels been part of them, is service quality. The extent to which the organization manages its service quality will go a long way to either make it successful or otherwise. Hotel guests are more enlightened nowadays, this is one of the effects of globalization on the hotel service sector worldwide. Guest demand for quality service, they have expectation on the kind of service the hotel should deliver especially when the hotel ...

Ojerinde, Babajide

2011-01-01

53

Job Satisfaction and Efficiency Among Hotel Workers : A Case Study Giant Star Hotel Nigeria  

Digital Repository Infrastructure Vision for European Research (DRIVER)

This thesis researched satisfaction and efficiency among hotel workers, through a case study of Giant Star Hotel Lagos in Nigeria. The thesis was commissioned by the Giant Star Hotel. The study sought to find out whether the employees of the hotel business were really satisfied with their jobs or not. In doing this, it was determined the extent of the level of their job satisfaction and how they could have been satisfied, if they had been in another field. The objectives of this research were...

Ogbonnikan, Esther

2012-01-01

54

The First Moderns. Hotels overlooking the sea  

Digital Repository Infrastructure Vision for European Research (DRIVER)

The First Moderns. Hotels overlooking the sea [Intervenção apresentada no Congresso Selling or Telling? Paradoxes in Tourism, Culture and Heritage, com Patrícia Santos Pedrosa]. ATLAS (Association for Tourism and Leisure Education), University of Brighton, Inglaterra

Cunha Matos, Madalena

2008-01-01

55

Hoover's UK  

Science.gov (United States)

Hoover's, the "ultimate source for company information," now has a UK database with background information, key competitors, financial data, and news on British companies. Hoover's UK also lists additional European companies by country, and a link to the US-based Hoover's Online allows comprehensive searches for companies on both sides of the Atlantic.

56

Web Mining of Hotel Customer Survey Data  

Digital Repository Infrastructure Vision for European Research (DRIVER)

This paper provides an extensive literature review and list of references on the background of web mining as applied specifically to hotel customer survey data. This research applies the techniques of web mining to actual text of written comments for hotel customers using Megaputer PolyAnalyst®. Web mining functionalities utilized include those such as clustering, link analysis, key word and phrase extraction, taxonomy, and dimension matrices. This paper provides screen shots of the web ...

Segall, Richard S.; Qingyu Zhang

2008-01-01

57

The True (?) Story of Hilbert's Infinite Hotel  

Digital Repository Infrastructure Vision for European Research (DRIVER)

What is known as "Hilbert's hotel" is a story of an imaginary hotel with infinitely many rooms that illustrates the bizarre consequences of assuming an actual infinity of objects or events. Since the 1970s it has been used in a variety of arguments, some of them relating to cosmology and others to philosophy and theology. For a long time it has remained unknown whether David Hilbert actually proposed the thought experiment named after him, or whether it was merely a piece of...

Kragh, Helge

2014-01-01

58

Guest Experience Design in Hotel Industry  

Digital Repository Infrastructure Vision for European Research (DRIVER)

The purpose of this paper is to provide a business case for experience design services in the hotel industry in North America. The business case is built upon primary and secondary research that describes value chain, structure, performance measures of the hotel industry and estimates potential market for design services. Additionally, project reviews experience design discipline itself and role of participants in creation of guest experiences. Findings of the paper include recognizing opport...

Nurminen, Mari

2007-01-01

59

The Allotment Contract through the Hotel-keeper's General and Special Liability for Damage  

Directory of Open Access Journals (Sweden)

Full Text Available . The hotel-keeper is liable for any damage due to breach of the allotment contract. His liability is divided into two types: 1. general liability - that derives from the agency hotel-keeper's contract and 2. special liability - characteristic only for the allotment contract. His most important general liability is the liability for non-payment of the commission and his most common special liability is the liability for non-providing the allotment accommodation. The purpose of the paper is to analyze the hotel-keeper's contractual liability for non-payment of the commission and non-providing the allotment accommodation to the agency and its guests through the solutions of the comparative laws (of Croatia, France, Germany, Italy, UK and USA and at the EU and international law level. The results of the paper are answers to given theoretical questions (damage to a double subjectivity, the types of damage and liabilities, and the comparative solutions and the synthesis of the hotel-keeper's liability in the allotment contract analysis. The conclusion is the need of adoption of an international convention that would regulate the allotment contract content, especially regarding the liabilities of the parties.

Mr.sc. Oliver Radolovi?

2011-04-01

60

Hotel innovation and its effect on business performance  

DEFF Research Database (Denmark)

This paper explores the dynamics of hotel innovation and its impact on hotel performance with a representative sample of the whole hotel sector operating in the Balearic Islands, Spain. The managers of sampled hotels (Nâ??=â??331) answered questions about innovations over a 6-year period. On the basis of an earlier developed model of innovation types, we investigate the effect on performance of different types of innovation. We find that two combinations of innovation types impact hotel performance in a positive way, namely the combinations termed, Full and Service&Back-Office innovation. We therefore suggest that these combinations are used to create synergies for hotel performance.

Mattsson, Jan; Orfila-Sintes, Francina

2014-01-01

 
 
 
 
61

The Effects of Social Media in the Hotel Sector: A report for WinHotels  

Digital Repository Infrastructure Vision for European Research (DRIVER)

Social media usage is expanding in all age groups and across all socio-economic groups. This means it has become the focus of much attention from businesses looking to use it as a way to increase awareness of their products or services. The purpose of this report is to look at how social media is affecting the hotel business and whether Win Hotels should be using social media as a marketing tool. It offers the opportunity to engage with hotel guests before during and after a stay. This en...

Sullivan, John

2013-01-01

62

Combination of Diverse Ranking Models for Personalized Expedia Hotel Searches  

Digital Repository Infrastructure Vision for European Research (DRIVER)

The ICDM Challenge 2013 is to apply machine learning to the problem of hotel ranking, aiming to maximize purchases according to given hotel characteristics, location attractiveness of hotels, user's aggregated purchase history and competitive online travel agency information for each potential hotel choice. This paper describes the solution of team "binghsu & MLRush & BrickMover". We conduct simple feature engineering work and train different models by each individual team m...

Liu, Xudong; Xu, Bing; Zhang, Yuyu; Yan, Qiang; Pang, Liang; Li, Qiang; Sun, Hanxiao; Wang, Bin

2013-01-01

63

A Framework of Halal Certification Practices for Hotel Industry  

Digital Repository Infrastructure Vision for European Research (DRIVER)

Over the past several years, the Muslim population is growing at the faster rate than the non-Muslim population. The increasing population has resulted in demand for the Halal hotels to grow solidly and quickly. Most of the hotels need to take a holistic approach in obtaining the Halal certification for their service operations practices. In addition, research towards Halal certification practices in hotel industry has rarely been studied. Information search for practicing Halal in the hotel ...

Mohd Rizal Razalli; Rushami Zein Yusoff; Maizatul Wahidar Mohd Roslan

2013-01-01

64

Contract Management: Organisational and Legal Form of Hotel Networks ??????????? ??????????: ??????????????-???????? ????? ??????????? ?????  

Digital Repository Infrastructure Vision for European Research (DRIVER)

Hotel business has been the most dynamic and profitable segment of economy, which is characterised with a high degree of internationalisation of capital and international character, during the recent decades. We clearly observe development of national and international hotel networks at this stage. Management contract is one of the methods of development and creation of hotel networks. The article describes theoretical basis of introduction of the contract management into the hotel business, ...

Burak Tatyana V.

2013-01-01

65

The Future Development of The New County Hotel  

Digital Repository Infrastructure Vision for European Research (DRIVER)

This thesis was written to research the current situation of The New County Hotel, Gloucester, England and how can it stay competitive in the future. The thesis objectives were to find out the how the tourism is within the hotel market area as well as identify the competences and needed improvements of the hotel and its image building. The theory used for the thesis presents researches of the current competitive situation within hotel industry and what competition means for a single comp...

Viinikka, Eeva-lotta

2012-01-01

66

Marketing plan for Huaji Hotel in Hangzhou China  

Digital Repository Infrastructure Vision for European Research (DRIVER)

The purpose of this study project is to draft a practical and feasible marketing plan for Huaji Hotel in Hangzhou, China, so that the hotel could attract more visitors. According to the marketing research, which covered small and medium-sized hotels, there is market potential for the Huaji Hotel in Hangzhou. However, measures for further development are needed. The empirical part of the study consists of a qualitative survey which was carried out by means of interviews. Altogether 40 inte...

Huang, Rong

2011-01-01

67

Jebel Ali Hotel PV lighting systems  

Energy Technology Data Exchange (ETDEWEB)

A large stand-alone PV lighting project was installed in June 1983 at the Jebel Ali Hotel in Dubai, United Arab Emirates. A high mast lighting system provides illumination for a 130 meter diameter traffic roundabout. The high mast system is powered by a 15 kilowatt peak array of Mobil Solar ribbon PV modules. Along the 700 meter access road leading to the hotel entrance, twenty-one PV powered streetlights provide low-level lighting. Each streetlight consists of a 20 watt fluorescent tube powered by two 35 Wp modules. Operation of both systems is completely automatic. Design, installation, and operating experience to date are reviewed.

Ellis, M.

1984-05-01

68

Strategic marketing plan for a hotel  

Digital Repository Infrastructure Vision for European Research (DRIVER)

The aim of this thesis was to form a strategic marketing plan for Hotel X, a small privately owned hotel in Helsinki. The theoretical part of this thesis presents tourism and marketing from the hospitality industry’s point of view; what challenges the accommodation providers face when marketing their products and what kind of plans can be formed in order to keep their marketing actions up to date. In the research a qualitative method was used and the data was collected using semi-structured...

Karppinen, Maarit

2011-01-01

69

Site and Situation Determinants of Hotel Room Rates.  

Science.gov (United States)

This thesis analyzes the variation of hotel room rates at two different geographic scales. At the regional scale, 1998 data from nearly 600 hotels in Arizona, Colorado, New Mexico, and Utah are examined. At the local scale, data for 98 hotels in Tucson, A...

P. J. White

2000-01-01

70

Improving the distribution of Bulgarian seaside holiday hotels  

Digital Repository Infrastructure Vision for European Research (DRIVER)

This report aims at viewing and analysing the trends and changes in the channels for distribution of tourist products. The specific features of modern hotel management together with the tasks in the process of distribution of hotel products have been presented. Applying the systematic approach a model for distribution of Bulgarian seaside holiday hotels has been put forward.

Marinov, Stoyan; Kazandzhieva, Velina

2010-01-01

71

Employees’ Organizational Commitment Challenges - a Hotel Industry Perspective  

Directory of Open Access Journals (Sweden)

Full Text Available Hotel industry is confronted with some challenges induced by changing customers’ requirements and by a competitive environment. In this context, front-line employees are a very important determinant of organizational performance. Researchers suggested that organizational performance can be achieved through employee organizational commitment (OC development. This is the reason why this paper aims to explore employees’ level of OC components from hotel chains, considering a variety of independent variables. Furthermore, recommendations for hotel managers who want to improve employees’ OC are offered. A quantitative study was conducted on 152 employees from 12 hotels belonging to four international and national hotel chains. We first verified if the same OC components from scholarly literature can be identified in Romanian context. Then, an analysis on differences registered for these OC components was conducted, considering variables like age, gender, educational level, work experience, hotel chain name, hotel location, etc. Considering results, we identified all the three OC components presented in the literature (affective, normative and continuance commitment and also found that affective commitment reaches the highest level of manifestation for the hotel chain employees from our study. Statistically significant differences between the level of OC manifestations are registered for normative commitment considering the “hotel chain”, respondents’ “educational level”, and “hotel chain belonging” variables and also for affective and normative commitment considering the “hotel location” variable. Even though we found support for these differences only for some of the independent variable, we could still draw some guidelines for hotel managers.

Carmen Arustei

2014-02-01

72

HOTRES: renewable energies in the hotels. An extensive technical tool for the hotel industry  

Energy Technology Data Exchange (ETDEWEB)

The project HOTRES aimed at the systematic implementation of conditions for future massive applications of the renewable energies in the tourism industry. Under the umbrella of this project five renewable energy technologies were promoted (solar thermal, solar passive, solar PV, biomass and geothermal energy) in parallel in five EU regions (East Attica, Sicily, Alpes-Maritimes, Andalusia and Madeira) by the corresponding agencies and promotion centers following an extensive and intensive work program be composed of six elaboration phases. The purpose of this article is to esteem the results achieved in the technical-economic field of the relevant extensive technical support project in 200 hotels as well as to validate the strategic methodology applied for the promotion of the renewable energy technologies (RETs) through the technical assistance of the hotel SMEs. Finally, by proving the liability and economic viability of RET applications in hotels, the largest European hotel installation with solar thermal is presented within technical and economic details.

Karagiorgas, Michaelis; Drosou, Vassiliki [Centre for Renewable Energy Sources (CRES), 19th km Marathonos Avenue, Pikermi GR-19009 (Greece); Tsoutsos, Theocharis [Environmental Engineering Department, Technical University of Crete (TUC), University Campus, Kounoupidiana (Greece); Pouffary, Stephane [Renewable Energies Department (ADEME), 500 route des Lucioles, 06560 Valbonne-Sophia-Antipolis (France); Pagano, Tulio [Azienda Municipale del Gas (AMG), via Ammiraglio Gravina 2/e-90139 Palermo (Italy); Lara, German Lopez [Sociedad para el Desarrollo Energetico de Andalucia (SODEAN), C/Isaac Newton, s/n 41092 Sevilla (Spain); Melim Mendes, Jose Manuel [Agencia Regional da Energia e Ambiente da Regiao Autonoma da Madeira (AREAM), Madeira Tecnopolo, 9000-390 Funchal NIPC 511058012 (Portugal)

2006-06-15

73

On Transportation Cost and Product Differentiation in Hotelling’s Model  

Digital Repository Infrastructure Vision for European Research (DRIVER)

We model transportation cost in Hotelling’s model as a general exponential function and analyze firms’ location choice. As a first step, we take prices as exogenous and focus on the positioning strategy of the firm whose product generates a lower net-of-price utility. We find the firm locates further away from its competitor when the transportation cost (if convex) becomes more convex and when it (if concave) becomes more concave. Minimum differentiation is obtained when the transportatio...

Youping Li

2012-01-01

74

Solar water heating in the hotel industry  

Energy Technology Data Exchange (ETDEWEB)

There is an increasing number of hotels, pensions, guest-houses and boarding-houses whose owners attempt to lower their energy cost - especially for water heating in summer - by installing solar systems. The article presents some examples of buildings in West Germany.

Urbanek, A.

1981-01-01

75

Labour productivity in the hotel business  

Digital Repository Infrastructure Vision for European Research (DRIVER)

This article studies differences in labour productivity in the hotel business. Cross section data consisting of one German and two Dutch samples are used. Explanatory variables are: scale, proportion of restaurant sales relative to accommodation sales, wage rate, location and price. This analysis is part of a larger fundamental quantitative study of the explanation of productivity differences in the hospitality business.

Hoeven, W. H. M.; Thurik, A. R.

1984-01-01

76

Hotel Hilton en New Orleans - EE. UU.  

Directory of Open Access Journals (Sweden)

Full Text Available The New Orleans Hilton, in the banks of the Mississippi, is the first of a number of hotels planned to make this city the major convention centre in the South of the United States. The building is 30 floor high with 1,200 guest rooms. One of the most interesting features of the hotel is the glazed atrium which, in the lower levels of the U-shaped floor plan reaches nine storey’s high. The interior design by Frank Nicholson is outstanding by the combination of styles creating a unique eclecticism in an attempt to provide each space with an attractive, comforting atmosphere.

El Hotel Hilton de New Orleans, a orillas del no Mississippi, es el primero de una serie de hoteles previstos, cuya construcción convertirán a esta ciudad en el centro de convenciones más importantes del Sur de los Estados Unidos. El edificio cuenta con treinta plantas de altura, en las que se distribuyen 1.200 habitaciones Una de sus características más interesantes es el atrio acristalado que, en los niveles inferiores de la «U» definida por la construcción, alcanza nueve plantas de altura. Destaca el diseño de los interiores, a cargo del especialista Frank Nicholson, en donde la combinación de estilos da lugar a un eclecticismo singular, que procura dotar a los ambientes de una atmósfera atractiva y acogedora.

Hellmuth, George

1980-03-01

77

Hotel, Restaurant and Institutional Restaurant Equipment, France.  

Science.gov (United States)

The object of this research is a market survey of the hotel, restaurant and institutional restaurant equipment in France. The key finding of this survey is that the main and most important growth market is for equipment which goes into the complete food p...

1975-01-01

78

UK floods: £  

...Prime Minister David Cameron to hold emergency cobra meeting in London and funding is needed for sustainable drainage systems UK floods: 𧺬m needed for climate change adaptation - Climate Action Programme Home News Editor's Picks Climate Leader Papers Climate Case Studies Interviews Events Forum Expo Industry Events Resources White Papers Climate Leader Videos Climate Action Publication Sustainable Cities Publication Products & Service Providers About Us News / UK ... Prime Minister David Cameron has vowed to do all he can to help flood victims and is expected to chair another Cobra emergency committee meeting in London today. Labour leader Ed Miliband has warned that climate change will cause 'more extreme weather events' like the floods and although it would be wrong to 'attribute any one event to climate change'; Miliband urged the government to invest more in flood ...

79

International Tourists’ Environmental Attitude towards Hotels in Accra  

Directory of Open Access Journals (Sweden)

Full Text Available The available literature suggests that there has been a rise in green consumerism not only among general consumers but tourists. This has provided the impetus for the ‘greening’ of hotels as hotel guests have indicated their preference for hotels that ‘take care of the environment’. Ironically, the environmental impacts of hotels especially with regards to the consumption of energy and water are more likely to be exacerbated by their guests. In spite of this, most studies on environmental management in hotels have centred on programmes and initiatives undertaken by management with little focus on the attitudes and behaviour of guests. This study sought to assess international tourists’ environmental attitude towards hotels in Accra and the implications for environmental management by hotels. A sample of 343 international tourists was surveyed at major tourist attraction sites in Accra. The results of the study indicate that a majority of respondents generally held the view that hotels do not destroy the environment but contribute to the global environmental problems. Most of them (83% were therefore willing to pay more to stay in a hotel with a responsible environmental attitude. There was also a significant positive relationship between some socio-demographic characteristics of tourist such age and sex and their environmental behaviour. The results of this study have implications for environmental education of guests and the marketing of hotels.

Ishmael Mensah

2013-05-01

80

Learning to recommend helpful hotel reviews  

Digital Repository Infrastructure Vision for European Research (DRIVER)

User-generated reviews are a common and valuable source of product information, yet little attention has been paid as to how best to present them to end-users. In this paper, we describe a classification-based recommender system that is designed to recommend the most helpful reviews for a given product. We present a large-scale evaluation of our approach using TripAdvisor hotel reviews, and we show that our approach

O Mahony, Michael P.; Smyth, Barry

2009-01-01

 
 
 
 
81

Fire Safety Risk Analysis of a Hotel  

Digital Repository Infrastructure Vision for European Research (DRIVER)

The first order second moment (FOSM) method is used for deriving a risk measure for safety of people in hotels. The measure is the reliability index ß. The safety is expressed as the evacuation time margin which is the difference between the available time before untenable conditions occur and the evacuation time. These times are subjected to uncertainty. The reliability index is used to determine the probability that the escape time margin will be negative. The influences on the reliability...

Frantzich, Ha?kan

1997-01-01

82

Service Is Power: Exploring Service Quality in Hotel’s Business, Yunnan, China  

Directory of Open Access Journals (Sweden)

Full Text Available This study seeks to evaluate the service quality of hotels in the Yunnan province of China and to explore the effects of changes in service quality on customer satisfaction, customer loyalty, and brand image. This study uses both quantitative and qualitative methodologies. A total of 412 questionnaires were returned by study participants and Structural Equation Modelling techniques were used to analyze the data received. Qualitative data collection primarily consisted of in-depth, face-to-face interviews. This study yielded the following results: First, service quality has a positive effect on customer satisfaction, customer loyalty and brand image. Second, customer satisfaction has positive effects on customer loyalty and brand image. Third, customer loyalty has a positive effect on brand image. Finally, by researching the service quality in Yunnan’s hotels, this study has provided a reference for hotel service quality management in Yunnan province.

Xiangyu Li

2012-04-01

83

Design challenges and coordination issues in hotel projects  

Science.gov (United States)

The design of a Five Star hotel facility encompasses a myriad of design dilemmas. On the same note, the design of a One Star or Two Star hotel has many dilemmas of its own. The ability of an acoustical consultant, as an integral part of the design team, to recognize the differences between these types of projects can be the difference between a successful hotel project and miserable failure. Different quality hotels require different levels of design criteria. Proper coordination and timing between trades and installations, such as loudspeakers, ceiling coffers, chandeliers, sprinkler heads, and ductwork, is also very important for the success of the overall project. This paper will discuss techniques and methods to produce successful hotel projects, as well as various noise sources throughout these spaces. It will also highlight a number of tips learned through many hotel design experiences.

Saunders, Melvin L., IV; Marsh, David

2002-11-01

84

UK lagging  

Energy Technology Data Exchange (ETDEWEB)

Combined Heat and Power (CHP) reduces or completely eliminates noxious emissions, conserves primary fuel in the ratio 2/1, reduces landscape pollution and substitutes coal for nuclear production. With public utility energy supply of distributed hot water there is no danger of shock or explosion. The often quoted objection to CHP, traffic congestion for mains installation, is not the obstacle it is made out to be. Yet in the UK, the gas and electricity industries divorce themselves from the concept and succeed in closing down viable systems despite CHP being the most important and significant development in both current and future energy strategy. The author details CHP developments in Graz, Vienna and Brescia (Italy). Two heat pumps in Sweden are briefly described, as is the district heating system in Uppsala, Sweden. The author makes a plea to the delegates of the 24th UNICHAL (International Union of Heat Distributors) conference to appreciate the importance of producing combined sources of both heat and power, and not to concentrate on heat distribution alone, and to appreciate the significance of this public utility in both national and international energy strategy. (UK).

Jenkins, N.

1989-09-01

85

Internationalization strategy of Altis Hotels to Madrid, Spain  

Digital Repository Infrastructure Vision for European Research (DRIVER)

Altis Hotels Group is a successful family owned hotel group that holds a portfolio of several hotels in Lisbon, Portugal. Despite the success in the Portuguese market, aspects 3 such as the current economic crisis led Altis to consider the option of internationalizing and exploring opportunities in new markets. Initially, the company’s competitiveness in the Portuguese market was analysed in order to understand whether it has the necessary skills to pursue internationalization. This anal...

Nunes, Joana Raquel Augusto

2013-01-01

86

Marketing Strategic Alliances: The Hotel Sector in Jordan  

Digital Repository Infrastructure Vision for European Research (DRIVER)

This study tries to explore why hotels are forming marketing strategic alliances; and identifies factors that may
impact the success of strategic alliances in the hotel sector in Jordan. The empirical work involved the
development of questionnaires which were used for data collection. The study sample consisted of 110 managers
from 75 hotels located in three cities: namely Amman, Aqaba and Petra. The main results of the study show
empirical...

Al, Sulieman Ahmad Khattab

2012-01-01

87

Corporate Social Responsibility: Adoption of Green Marketing by Hotel Industry  

Digital Repository Infrastructure Vision for European Research (DRIVER)

This study which is based on a widespread review of literature discusses about adoption of green marketing by hotels as a mechanism to perform corporate social responsibility (CSR). This paper examines in detail the literature and theories surrounding CSR, Malaysian government’s role in protecting the environment, the challenges of green marketing and the state of CSR within the hotel industry. The discussion reveals that hotels are found to be under constant pressure to balance the diverse...

Punitha, S.; Roziah Mohd Rasdi

2013-01-01

88

Market orientation for the hotel segment: the portuguese case  

Digital Repository Infrastructure Vision for European Research (DRIVER)

In view of the importance of the hotel segment for the tourism and for the economy of countries such as Portugal, the objective of this study was to measure the level of orientation for the market of the largest hotel groups of Portugal. This investigation initially emphasized the importance of the marketing for the organizations, mainly the orientation for the market. After a brief explanation on the hotel segment in Portugal, an empirical study was presented, of quantitative, exploratory an...

Raposo, Mario; Esteva?o, Cristina; Mainardes, Emerson; Domingues, Maria Jose?

2010-01-01

89

Strategic Human Resources Management (SHRM) in Jordanian Hotels  

Digital Repository Infrastructure Vision for European Research (DRIVER)

This paper examines the adoption of strategic HRM in Jordanian hotels and explores the relationships
between certain organizational characteristics - size, ownership, classification - and the adoption of SHRM in
these hotels.
A self-administered questionnaire was used to capture data from HR/personnel managers in hotels operating
within the two most important tourist areas of Jordan (Petra and Aqaba).
The main findings of this st...

2011-01-01

90

Variable sampling rate hotelling's T² control chart with runs rules  

Scientific Electronic Library Online (English)

Full Text Available SciELO South Africa | Language: English Abstract in english This study investigates the properties of the variable sampling rate Hotelling's T² chart with runs rules. The average time to signal checking of the control chart is derived using a Markov chain approach. Numerical comparisons show that the variable sampling rate Hotelling's T² chart with runs rule [...] s performs better than the variable sampling rate Hotelling's T² chart without runs rules for small and moderate process mean shifts.

Ming Ha, Lee.

91

Hotel property development : a framework for successful developments  

Digital Repository Infrastructure Vision for European Research (DRIVER)

Although there are similarities between hotel and other commercial property developments in terms of land, structures and services, it is important when developing hotels to understand that they have unique characteristics. These unique characteristics are that hotels require specific management expertise, are usually a single-use property, whose primary revenue is generated from a service-based industry, and has a market value that is directly related to its ability to generate future net...

2007-01-01

92

Hotel property development : a framework for successful developments  

Digital Repository Infrastructure Vision for European Research (DRIVER)

Although there are similarities between hotel and other commercial property developments in terms of land, structures and services, it is important when developing hotels to understand that they have unique characteristics. These unique characteristics are that hotels require specific management expertise, are usually a “single-use” property, whose primary revenue is generated from a service-based industry, and has a market value that is directly related to its ability to generate future ...

2006-01-01

93

Are They Satisfied? : A Case Study within the Hotel Industry  

Digital Repository Infrastructure Vision for European Research (DRIVER)

This thesis is conducted in the context of the hotel industry. Every year, the hotel investigated in this thesis completes a job satisfaction survey. The survey is built upon several facets from which an overall job satisfaction is derived. The problem is that the survey has through time shown poor results, especially with facets concerning management. When those facets were summed up with other facets, it had a strong negative influence on the overall job satisfaction at Hotel X. Scarpello a...

Olsson, Sabina; Sunebrand, Linda; More?n, Anna

2006-01-01

94

On Transportation Cost and Product Differentiation in Hotelling’s Model  

Directory of Open Access Journals (Sweden)

Full Text Available We model transportation cost in Hotelling’s model as a general exponential function and analyze firms’ location choice. As a first step, we take prices as exogenous and focus on the positioning strategy of the firm whose product generates a lower net-of-price utility. We find the firm locates further away from its competitor when the transportation cost (if convex becomes more convex and when it (if concave becomes more concave. Minimum differentiation is obtained when the transportation cost is linear in travel distance.

Youping Li

2012-02-01

95

Preparation of Hotel Rooms for Euro-2012 in Ukraine ?????????? ??????????? ??????? ? ??????? ? ????-2012  

Digital Repository Infrastructure Vision for European Research (DRIVER)

In article the problem of preparation of hotel rooms in Ukraine to Euro-2012 is considered, existing problems and directions of their decision are defined.? ?????? ??????????????? ???????? ?????????? ??????????? ??????? ? ??????? ? ????-2012, ???????????? ???????????? ???????? ? ??????????? ?? ??????????.

Zima Aleksandr G.; Podgainaya Valentina A.,

2011-01-01

96

Nordic Hotel Forum - tshast severnogo fasada narvskogo shosse / Urmas Oja  

Index Scriptorium Estoniae

Nordic Hotel Forum Viru väljak 3 Tallinnas. Arhitekt Indrek Allmann. Ehituse peatöövõtja AS Merko Ehitus. Indrek Allmann hoone arhitektuurist, fassaadigraafikast, linnaruumist hotelli ümber. 7 värv. välisvaadet, foto arhitektist

Oja, Urmas, 1981-2012

2008-01-01

97

Nordic Hotel Forum - osake Narva maantee põhjafassaadist / Urmas Oja  

Index Scriptorium Estoniae

Nordic Hotel Forum Viru väljak 3 Tallinnas. Arhitekt Indrek Allmann. Ehituse peatöövõtja AS Merko Ehitus. Indrek Allmann hoone arhitektuurist, fassaadigraafikast, linnaruumist hotelli ümber. 7 värv. välisvaadet

Oja, Urmas, 1981-2012

2008-01-01

98

The aspect of mobility in the career paths of hotel managers of one hotel chain in Helsinki.  

Digital Repository Infrastructure Vision for European Research (DRIVER)

The changes in the modern environment happen constantly. Individuals and organizations try to cope with the changes. The hotel industry has been showing good economical results globally and in Finland during the recent years, and therefore it is an attractive working environemnt. The purpose of this qualitative research was to understand the role of mobility in the career paths of the hotel managers in Helsinki. The hotel managers of only one company were interviewed, therefore the resul...

Pinigina, Nadezda

2011-01-01

99

Vocational Education and Training for the Hotel and Catering Industry in the Federal Republic of Germany. Report of a Visiting Party. Studies in Vocational Education and Training in the Federal Republic of Germany. Number Eight.  

Science.gov (United States)

A party of vocational educators from the United Kingdom (UK) traveled to the Federal Republic of Germany (FRG) to examine West German vocational education and training for the hotel and catering industry. During the study, the investigators examined the training with respect to regulations, the content of training, and the structure of the…

Ripper, Chris, Ed.; Russell, Russ, Ed.

100

Hotell "Telegraaf" Tallinnas Vene tänaval = Hotel Telegraaf on Vene Street, Tallinn / Mihkel Karu  

Index Scriptorium Estoniae

Endise Kommertspanga (ehitatud 1874. a. arhitekt P. Schreiberi projekti järgi N. Thamme juhtimisel) ja hilisema Tallinna Telegraafi hoonesse Vene t. 9 rajatud hotell. Arhitekt: Martin Aunin. Projekteerija: EA Reng AS. Konstruktor: Riho Märtson. Sisekujundajad: Külli Salum, Riina Harik. Projekt: 2004, valmis: 2007. I ja III korruse plaan, 2 värv. välisvaadet, 4 sisevaadet

Karu, Mihkel, 1983-

2007-01-01

 
 
 
 
101

ARCHIVE: Defra, UK  

Mar 19, 2010 ... Besides hospitality-related businesses, such as hotels, holiday lets and B&Bs, ... \\The Department for Culture Media and Sport (DCMS) leads on ... a Sustainable \\Tourism Framework which recognises the importance of the role ...

102

Research on consumer opinion regarding hotel's image  

Digital Repository Infrastructure Vision for European Research (DRIVER)

The paper consists of two parts. The first one is the theoretical part of the work. It aims to disclose the notion of the image of organisation, to indicate the main elements, the most significant models which benefit to creation and management of the image of an organisation as well as to describe them; constituent parts and types of the image structure are discussed. Also, the notion of consumer behaviour and the role and features of the hotel image are considered. The second part, which is...

2007-01-01

103

Evaluate hotel energy performance using data envelopment analysis  

Digital Repository Infrastructure Vision for European Research (DRIVER)

?There are many factors affecting the hotel energy consumption, such as hotel classifications, floor area, numbers of guest rooms, nos. of room guests, mix of guest segments, level of occupancy (guest nights), scale of meeting facilities, laundry, retails operations, building features, facilities features, fuel mix, year of construction, year of retrofit, numbers of staff, weather conditions, management arrangement, etc.

2012-01-01

104

HOTEL AND MOTEL HOUSEKEEPING AIDE, A SUGGESTED TRAINING PROGRAM.  

Science.gov (United States)

A LOCAL TRAINING PROGRAM TO PREPARE HOTEL AND MOTEL HOUSEKEEPING AIDES CAN BE DEVELOPED FROM RESOURCE MATERIAL IN THIS GUIDE. PROGRAM OBJECTIVES ARE TO PREPARE TRAINEES TO PERFORM THE JOBS INVOLVED IN KEEPING HOTEL OR MOTEL ROOMS CLEAN, TO FOLLOW CORRECT PROCEDURES IN USING EQUIPMENT AND SUPPLIES REQUIRED IN CARING FOR BEDROOMS AND BATHROOMS, AND…

Office of Education (DHEW), Washington, DC.

105

IMPROVING THE DISTRIBUTION OF BULGARIAN SEASIDE HOLIDAY HOTELS  

Directory of Open Access Journals (Sweden)

Full Text Available This report aims at viewing and analysing the trends and changes in the channels for distribution of tourist products. The specific features of modern hotel management together with the tasks in the process of distribution of hotel products have been presented. Applying.

Stoyan Marinov

2010-06-01

106

STRATEGIC EMPLOYEE TRAINING AND DEVELOPMENT IN CHINESE LUXURY HOTELS  

Directory of Open Access Journals (Sweden)

Full Text Available Training and development is increasingly important to the international hotel industry, especially in China. This paper examines some Chinese four- and five-star hotels’ training and development (T&D practices from a Western human resource development (HRD perspective and compares the results between the Chinese state ownership and Sino-foreign joint ventures using multiple case studies. Results seem to show that the western way of training and development may not necessarily lead to superior training effects in the Chinese context than those used by state-owned hotels. It suggests that a better T&D model for Chinese hotels may emerge by learning the lessons from both kinds of hotels’ good practices.

Yu Wang

2006-04-01

107

Gamow, not Hilbert: The Architect of Hilbert's Grand Hotel  

CERN Multimedia

What is known as "Hilbert's hotel" is a story of an imaginary hotel with infinitely many rooms that illustrates the bizarre consequences of assuming an actual infinity of objects or events. Since the 1970s it has been used in a variety of arguments, some of them relating to cosmology and others to philosophy and theology. It turns out that the name is a misnomer, as Hilbert was not responsible for the story. The originator was George Gamow, who invented the hotel in 1947, jokingly attributing it to Hilbert. Although well known, the counter-intuitive hotel only attracted wide interest in the 1970s, first in philosophical and theological contexts. The paper outlines the origin and early history of what might be called the Gamow-Hilbert hotel paradox.

Kragh, Helge

2014-01-01

108

Explore UK  

Science.gov (United States)

The Explore UK website is an initiative by the University of Kentucky Special Collections and it is a true delight for anyone with an interest in this storied institution and Kentucky history more generally. First-time visitors will notice a scrolling section of images that introduce the photographs and other documents that are part of this growing collection. The sections here include Images, Athletics Archive, Board of Trustees, and Yearbooks. The Images archive includes over 30,000 images that cover everything from student life to campus buildings. There are a few thematic collections here that should not be missed. First among them is the John Tuska collection, which contains over 1,100 images of pieces created by the celebrated potter/sculptor and University of Kentucky professor. The Buildings area is quite nice as well, as it contains over 1,700 images that document both the architectural ornamentation of various buildings around campus and the overall feel of the campus layout.

2012-04-06

109

Prevalence of the dog nematode Spirocerca lupi in populations of its intermediate dung beetle host in the Tshwane (Pretoria) Metropole, South Africa.  

Science.gov (United States)

Spirocerca lupi (Spirurida: Spirocercidae) is a cosmopolitan parasite, principally of domestic dogs and dung beetles are its main intermediate hosts. In South Africa there has recently been growing concern over the upsurge of reported cases of clinical spirocercosis in dogs, while little is known or understood about the dynamics of the host-parasite associations between dung beetles and this nematode. We determined and compared the prevalence of infection in dung beetles between rural, urban and peri-urban areas of Tshwane (Pretoria) Metropole. Dung beetles were sampled during April and October 2006, at various localities in each of these areas. Localities were selected on the basis of being focal areas of high infection with S. lupi in dogs. Pig, dog and cow dung-baited pitfall traps were used for sampling the beetles. Trap contents were collected 48 h after the traps had been set and only dung beetles were collected from the traps. In total, 453 specimens belonging to 18 species were collected from 63 pitfall traps in all three areas. The numbers of species that were collected varied among the three areas. Dung beetles, irrespective of species (18) and numbers (447), predominantly preferred pig dung. The prevalence of dung beetles infected with the larvae of S. lupivaried considerably in the three areas. In the urban area 13.5% of the dung beetles dissected were infected, while the prevalence of S. lupi in dung beetles in the rural area was 2.3%. All the dung beetles that were infected with this nematode showed a preference for omnivore (pig and dog) dung. PMID:19294987

Du Toit, C A; Scholtz, C H; Hyman, W B

2008-12-01

110

Prevalence of the dog nematode Spirocerca lupi in populations of its intermediate dung beetle host in the Tshwane (Pretoria Metropole, South Africa  

Directory of Open Access Journals (Sweden)

Full Text Available Spirocerca lupi (Spirurida: Spirocercidae is a cosmopolitan parasite, principally of domestic dogs and dung beetles are its main intermediate hosts. In South Africa there has recently been growing concern over the upsurge of reported cases of clinical spirocercosis in dogs, while little is known or understood about the dynamics of the host-parasite associations between dung beetles and this nematode. We determined and compared the prevalence of infection in dung beetles between rural, urban and periurban areas of Tshwane (Pretoria Metropole. Dung beetles were sampled during April and October 2006, at various localities in each of these areas. Localities were selected on the basis of being focal areas of high infection with S. lupi in dogs. Pig, dog and cow dung-baited pitfall traps were used for sampling the beetles. Trap contents were collected 48 h after the traps had been set and only dung beetles were collected from the traps. In total, 453 specimens belonging to 18 species were collected from 63 pitfall traps in all three areas. The numbers of species that were collected varied among the three areas. Dung beetles, irrespective of species (18 and numbers (447, predominantly preferred pig dung. The prevalence of dung beetles infected with the larvae of S. lupi varied considerably in the three areas. In the urban area 13.5 % of the dung beetles dissected were infected, while the prevalence of S. lupi in dung beetles in the rural area was 2.3 %. All the dung beetles that were infected with this nematode showed a preference for omnivore (pig and dog dung.

W.B. Hyman

2010-09-01

111

Aspects of service-dominant logic and its implications for tourism management: Examples from the hotel industry  

Digital Repository Infrastructure Vision for European Research (DRIVER)

This paper introduces the concept of service-dominant logic as a research paradigm in marketing management. It does so in the context of tourism management?s need to engage with wider debates within the mainstream management literature. Moreover it demonstrates the importance of service-dominant logic in uncovering the role played by co-production and co-creation in the tourism industry. These ideas are developed in detail through a case study of the UK hotel industry that draws on new empi...

Shaw, G.; Bailey, A.; Williams, A.

2011-01-01

112

Service Is Power: Exploring Service Quality in Hotel’s Business, Yunnan, China  

Digital Repository Infrastructure Vision for European Research (DRIVER)

This study seeks to evaluate the service quality of hotels in the Yunnan province of China and to explore the effects of changes in service quality on customer satisfaction, customer loyalty, and brand image. This study uses both quantitative and qualitative methodologies. A total of 412 questionnaires were returned by study participants and Structural Equation Modelling techniques were used to analyze the data received. Qualitative data collection primarily consisted of in-depth, fa...

Xiangyu Li; Jarinto Krit

2012-01-01

113

How Business and Marketing Ethics Can Affect Hotel Brand Image, Case: Chinese Hotel Chain  

Digital Repository Infrastructure Vision for European Research (DRIVER)

Ethical business and marketing is the new model, and the thesis tries to explore how ethical issues impact Chinese hotel brand image. Moreover, by the combination of corporate social responsibility and customers’ value, to carry out the social values-driven marketing, the company can fully take on its social responsibility and business ethics throughout the marketing process, realizing the win-win of social benefits and company benefits. Thereby, these pave a way for ethics and brand image,...

Guo, Xinxin

2013-01-01

114

Smart Agent Learning based Hotel Search System- Android Environment  

Directory of Open Access Journals (Sweden)

Full Text Available The process of finding the finest hotel in central location is time consuming, information overload and overwhelming and in some cases poses a security risk to the client. Over time with competition in the market among travel agents and hotels, the process of hotel search and booking has improved with the advances in technology. Various web sites allow a user to select a destination from a pull-down list along with several categories to suit one’s preference.. Some of the more advanced web sites allow for a search of the destination via a map for example hotelguidge.com and jamaica.hotels.hu. Recently good amount of work been carried in the use of Intelligent agents towards hotel search on J2ME based mobile handset which still has some weakness. The proposed system so developed uses smart software agents that overcomes the weakness in the previous system by collaborating among themselves and search Google map based on criteria selected by the user and return results to the client that is precise and best suit the user requirements. In addition, the agent possesses learning capability of searching the hotels too which is based on past search experience. The booking of hotel involving cryptography has not been incorporated in this research paper and been published elsewhere. This will be facilitated on Android 2.2-enabled mobile phone using JADE-LEAP Agent development kit.

Wayne Lawrence

2012-08-01

115

Hotel-motel fires: past and present  

Energy Technology Data Exchange (ETDEWEB)

The Winecoff Hotel Fire in 1946 triggered a great deal of activities directed toward improving methods of survival should a guest be involved in fire. In the 36 years since that event a great deal has transpired. Building integrity, construction, maintenance, firefighting appliances, occupant self protection systems, emergency communications and controls have drastically improved. However, fires continue to plague the unwary traveler thus this commentary reviews how a guest can probably survive with advanced planning on his or her part. While self preservation is the first priority, one should be actively engaged in learning what is going on in the community so that they can assist the community in providing fire safe structures at their places of business and at the other facilities where guests to their communities can conduct business and relax.

Blackmon, J.T. Jr.

1982-04-23

116

Turnover Determinants of New Employees in International Hotels  

Directory of Open Access Journals (Sweden)

Full Text Available The high turnover rates of new employees in the first career year usually forces hotel human resource managers to face difficult dilemmas. This work presents a modified Delphi method and an analytic hierarchy process (AHP method to objectively select international hotels based on the results of interviews with experts in the field. Analysis results indi-cate that the experts select the international hotels with the potential highest turnover risk based on the following rank: internal contentment, external contentment, and organization proffer. Moreover, sensitivity analysis surveys weight of the degree of influence with an alternative hierarchy.

Li-Tze Lee

2011-06-01

117

Central Finland hotels' interest towards Fair Trade products  

Digital Repository Infrastructure Vision for European Research (DRIVER)

The aim of the research was to map out a possible launching of Fair Trade products in Central-Finland's hotels. The research was divided into three different parts.The first part concentrates on the hotels' current knowledge level and on the knowledge of Fair Trade, the second part on a possible launching of Fair Trade products to the hotels' breakfast tables and the last part concentrates on practicality issues affecting the launching process. The target group chosen to the research is Centr...

2007-01-01

118

Defining customer experience in four star hotels in Finland and in Russia  

Digital Repository Infrastructure Vision for European Research (DRIVER)

The main objective of this case study was to define customer experience in four star hotels in Finland and in Russia. The commissioners of the project are a Finnish hotel “Helka” and a Russian hotel “Helvetia”. Both organizations belong to the four star hotel category with a similar range of services. The hotels’ location allows easy access to all central places such as the central railway station, shopping malls, theaters and museums. From the commissioners’ perspective the main ...

Jegorova, Alena; Sindonen, Ilmari

2013-01-01

119

An Analysis on Chinese Hotel Enterprises’ Outsourcing Strategic Modes and Corresponding Development Conception  

Digital Repository Infrastructure Vision for European Research (DRIVER)

The present outsourcing management mode of travel hotels has caused attention of the global hotel industry. Though the application of outsourcing modes, we can renew and combine hotels’ structure, making hotels centralize their market superiority and enterprise core competitiveness. This thesis mainly discusses Chinese hotel enterprises’ outsourcing strategic modes and corresponding development conception. Firstly, it analyzes the outsourcing strategy concept and the theory frame; secondl...

Li Song

2009-01-01

120

Possibilities of financial support to small and medium hotel companies in Serbie  

Digital Repository Infrastructure Vision for European Research (DRIVER)

Small and medium hotel companies in the majority of developed tourist countries have dominant role in hotel industry. The same situation is with Serbia. An important precondition for successful business of a hotel is accepting and applying basic pillars of marketing concept i.e. satisfying needs and expectations of guests in order to achieve profit. Small hotel companies have specific problems in their daily business. Top priority in management and surviving of hotels is cash, because fixed c...

Barjaktarovic, Dragoljub; Barjaktarovic, Lidija

2010-01-01

 
 
 
 
121

Theoretical Analysis and Cultivation Countermeasure of Customer Loyalty in Hotel Enterprise  

Digital Repository Infrastructure Vision for European Research (DRIVER)


How to get the customers’ satisfaction should become an important issue of the hotel’s survival and developing. Based on the discussion about the theoretical and practical significance for the hotel enterprise to cultivate the customer loyalty, this paper suggests a practical advice for the hotel enterprise on how to cultivate the customer loyalty.
Key words: Hotel Industry, Customer Satisfaction, Customer loyalty
Résumé: De nos jo...

Zhang, Yan

2006-01-01

122

Measuring Service Quality Dimensions: An Empirical Analysis of Thai Hotel Industry  

Digital Repository Infrastructure Vision for European Research (DRIVER)

The aim of this study is to focus on hotel service quality based on the application of 29 characteristic indicators from the SERVQUAL model by comparing two hotel types, namely the boutique and the business hotel, in Thailand and to understand the expectation, perception and gaps between expectation and perception regarding hotel service quality. The study applied a self-administered questionnaire to measure the expectation and perception of service quality characteristics of hotels in Thaila...

Sakun Boon-itt; Nopadol Rompho

2012-01-01

123

Possibilities of financial support to small and medium hotel companies in Serbie  

Digital Repository Infrastructure Vision for European Research (DRIVER)

Abstract:Small and medium hotel companies in the majority of developed tourist countries have dominant role in hotel industry. The same situation is with Serbia. An important precondition for successful business of a hotel is accepting and applying basic pillars of marketing concept i.e. satisfying needs and expectations of guests inorder to achieve profit. Small hotel companies have specific problems in their daily business. Top priority in management and surviving of hotels is cash, because...

Dragoljub Barjaktarovic; Lidija Barjaktarovic

2010-01-01

124

Service quality and customer satisfaction : case: Restel Hotels in Imatra and Lappeenranta  

Digital Repository Infrastructure Vision for European Research (DRIVER)

This study is about service quality and Russian customers’ satisfaction at Restel hotel chain which is a partner of the study. The research was carried out at the hotels. The research is based on quantitative approach, but it also includes study based on qualitative approach. Three hundred questionnaire forms were delivered to the customers at the check-in time and returned by hotel guests to the hotel’s reception at check-out time. For better understanding of customers’ motivations and...

Makeeva, Ekaterina

2010-01-01

125

Study on the Model of Hotel Rooms Overbooking  

Directory of Open Access Journals (Sweden)

Full Text Available With an increasing of hotel rooms spoiling caused by a variety of reasons, implementation of hotel rooms overbooking has become an inevitable option, the overbooking would also lead to many conflicts. This paper established the expected revenue model of overbooking by the distribution of customer arrival rate, got the optimal quantity of overbooking, found an equilibrium point that can not only make full use of rooms and reduce the loss of room rental which makes the expected revenue the biggest. This study simplified the model according to the actual situation of the hotel, carried on the case analysis at last. The method is convenient and feasible and has some reference significance for the implementation and management of the hotel overbooking.

Liu Hong

2013-01-01

126

Market segmentation and the changing budget hotel industry in urban South Africa  

Directory of Open Access Journals (Sweden)

Full Text Available Market segmentation is a critical driver of change in the hotel industry, resulting in the appearance of differentiated forms of hotel property developments, including budget hotels. International research on budget hotels is mainly limited to North America and Europe, with some more recent studies on emerging economies. This article examines the role of budget hotels within the wider restructuring of the South African hotel industry following the country’s re-entry into the global tourism economy after its democratic transition. Historically, the South African hotel industry became dominated by one- and two-star budget accommodation as a result of the country’s liquor legislation. With the reconfiguration of the hotel industry after 1990 to target the growing international tourism market, the role of budget hotels changed. This analysis examines the diminished role of budget hotels in South Africa’s hotel economy, the shifting nature of the budget hotel and location patterns of budget hotels from 1990 to the present. It shows that post-1990 budget hotels are mainly concentrated in large cities and secondary centres of South Africa, and that in small towns the former liquor-focused budget hotel has been replaced by other forms of accommodation.

Market segmentation and the changing budget hotel industry in urban South Africa

2013-01-01

127

Responsible resource management in hotels : attitudes, indicators, tools and strategies  

Digital Repository Infrastructure Vision for European Research (DRIVER)

Hotels constitute one of the main, and still expanding, pillars of the tourism sector and are highly unique among other commercial buildings. Resource intensive and frequently inefficient systems and operational routines applied in the sector, result in considerable environmental impact and indicate an urgent need for more environmentally sound practices and products in the hotel industry. A certain level of activity in the area of reducing resource use has been observed for quite some time b...

Bohdanowicz, Paulina

2006-01-01

128

Analisis SWOT pada Hotel Danau Toba lnternasional Medan  

Digital Repository Infrastructure Vision for European Research (DRIVER)

Chandra E Ginting (2005), dengan judul : Analisis SWOT pada Hotel Danau Toba lnternasional Medan. Prof. Dr. Ritha F. Dalimunthe, SE, Msi sebagai Ketua Departemen Manajemen, Dra. Marbaini, MS sebagai dosen pembimbing, Dra. Friska Sipayung, Msi sebagai dosen penguji I dan Dra. Yulinda sebagai dosen penguji II. Hotel Danau Toba Internasional Medan bergerak dibidang jasa perhotelan yang mencakup penjualan kamar, food and beverage, sporting and recreation dan lain-lain, secara resmi beroperasi sej...

2008-01-01

129

Mental Workload Assessment in a Taiwanese Hotel Chain  

Digital Repository Infrastructure Vision for European Research (DRIVER)

Workload assessment is one of the most serious concerns for a manager, since a long-term heavy workload may affect employees’ physical and mental health, performance and productivity, as well as turnover. Because reception clerks are the first contract points for customers in a hotel, their service quality generates the first impression of the company. To be aware of the workloads of hotel reception clerks, this study applies a workload assessment model to find out the relative worklo...

Yang Wu

2012-01-01

130

Discrimination against same-sex couples in hotel reservation policies.  

Science.gov (United States)

Discrimination against same-sex couples in hotel reservations policies was investigated. Hotels and bed and breakfast establishments (N = 320) were sent letters from either a same-sex or opposite-sex couple, requesting weekend reservations for a room with one bed. Same-sex couples were granted significantly fewer reservations than opposite-sex couples, suggesting that there was indeed discrimination against same-sex couples. PMID:8827497

Jones, D A

1996-01-01

131

Impacts of Globalisation on Hotel Companies’ Internal Operation Environment  

Digital Repository Infrastructure Vision for European Research (DRIVER)


In the 21st century, with the increasing levels of globalisation in hotel industry, hotel companies will need to learn different management approaches to survive and develop in environmental circumstances with high levels of uncertainty as well as understand the implication of future impacts, both positive and negative, of the changing environment in which they operate. As international trade and business expand, there is no question that international linkage will become more imp...

Zhang, Zhen-jia

2009-01-01

132

Locational Strategies of International Hotel Corporations in Eastern Central Europe  

Digital Repository Infrastructure Vision for European Research (DRIVER)

This study investigated expansion strategies of international hotel operators in Eastern Central Europe. Due to the growing importance of services in economic development, there is an impressive body of knowledge on the process of internationalization and service industries. The last comprehensive academic study on internationalization and the hotel industry was undertaken at the beginning of the 1990’s, however, and we believed that with the major changes impacting upon the industry due to...

Johnson, Colin; Dembinski, Paul; Vanetti, Maurizio

2004-01-01

133

UK TWG 15  

UK TWG15 final 02 May 2012 BEST AVAILABLE TECHNIQUES FOR NEW >300MWth BASE LOAD BIOMASS PLANTS 1. Summary of UK BAT conclusions Dust emissions (Wishes 70-72) 2006 BREF UK position Dust emission level (mg/Nm3 ) BAT Dust emission level (mg/Nm3 ) BAT 5-10 5-15 ESP or FF for FBC SO2 emissions, 2006… Related Searches: uk twg

134

Energy efficiency assessment for the Antalya Region hotels in Turkey  

Energy Technology Data Exchange (ETDEWEB)

The hotels in the Antalya Region of Turkey have become a major consumer of energy, water and other resources. However, at present, there are no existing guidelines for the efficient use and management of these resources. Energy management includes increasing in profitability due to the reduced operational costs and it is also a potential for improved market share. Many different evaluation models have been published in energy management literature. However there have been not so many systematic approaches to compare the relative efficiency of the systems. Data envelopment analysis is a special linear programming model for deriving the comparative efficiency of multiple-input multiple-output decision-making units. An evaluation of energy efficiency in 32 five-star hotels in the Antalya Region has been carried out and the results are discussed in this paper. According to this study eight hotels are efficient and twenty-four hotels are inefficient. Also for these 24 inefficient hotels, ideal energy consumptions (electricity, water and liquefied petroleum gas consumptions) are proposed to make these hotels efficient. In this study data envelopment analysis models are evaluated by using a linear programming package LINGO 5.0. (author)

Onut, S.; Soner, S. [Yildiz Technical Univ., Istanbul (Turkey). Mechanical Faculty

2006-08-15

135

Save twice with LED. Light concept for IBIS hotels; Doppelt sparen mit LED. Lichtkonzept fuer IBIS Hotels  

Energy Technology Data Exchange (ETDEWEB)

Since 2009, Erco GmbH (Luedenscheid, Federal Republic of Germany) substantially contributed to a charisma of a high-value, natural atmosphere in the public areas of the ground floor in the new generation of IBIS hotels of Arcor. At the same time, one could renounce on one third of the lamps used so far. Furthermore, the hotels save substantial amount of energy and cost with the conversion of the light concept to LED technology.

Altmannshofer, Robert

2011-07-01

136

VIRTUAL WEB PROMOSI DAN RESERVASI HOTEL BERBASIS WEB DAN VIA SMS PADA HOTEL DIAMOND  

Digital Repository Infrastructure Vision for European Research (DRIVER)

Web and SMS is a new development that is useful for many people as a data exchange media. In the business world, especially for marketing use, by using those two media business can be performed globally so that informations are fast and easily spread all over the world. From this problem born an idea to promote Diamond Hotel by using web and a facility to reserve room using SMS. This Application was created by using VB 6 language and using AT command to communicate with cellphone. Meanwhile, ...

Alexander Setiawan; Yulia .; Andrie Kurnia

2012-01-01

137

Influence of Location on Dea Efficiency Measure Case Study from Taiwanese Hotels  

Directory of Open Access Journals (Sweden)

Full Text Available In the face of a highly competitive environment, hotel’s operational efficiency plays a crucial role in determining a hotel’s profitability and competitiveness. Efficiency measures can provide hotel managers with benchmarking information and further insight of how the hotel can improve efficiency with its current resources or through changing resource allocation. This research initially adopted Data Envelopment Analysis (DEA to measure the relative operational efficiency of 57 international tourist hotels in Taiwan. However, this DEA score only indicated the relative efficiency of all sample hotels and did not consider the role of location. This shortcoming was rectified through the construction of an area adjustment to reflect the effect of location on DEA efficiency. Implications for hotel management arising from this adjustment are discussed.

Chieh-Heng Ko

2013-01-01

138

Multivariate Variables Recognition using Hotelling’s T2 and MEWMA via ANN’s  

Directory of Open Access Journals (Sweden)

Full Text Available In this article, a method for multivariate pattern recognition using artificial neural networks (ANN is proposed. The method is useful for monitoring multiple variables during the statistical process control. It employs descriptive statistics and multivariate control techniques. Three different ANN’s are evaluated to identify the network with higher efficiency during pattern recognition of multivariate variables tasks from data bases. Two data bases are analyzed; the first one is generated by simulation using the Montecarlo method, and the second data base was obtained from a public data base repository. The method consists of three stages: multivariate variables generation, multivariate analysis and pattern recognition using ANN’s. Several multivariate scenarios were generated using a combination of 2, 3 and 4 patterns in multivariate variables for the Hotelling’s T2 and MEWMA statistics that were analyzed to know its behavior and to determine their statistical characteristics. The pattern recognition task was evaluated using the ANN. In both study cases, experimental results showed an improved efficiency when using the Perceptron and the Backpropagation networks compared to the RBF network.

Chiñas-Sánchez Pamela

2014-01-01

139

How to Improve the Business Achievement of Seven Stars Hotel in Nanchang  

Digital Repository Infrastructure Vision for European Research (DRIVER)

Nowadays in the hotel industry there exists a fierce market competition by the rapid development of China’s economy. China’s hotel industry has used a planned economy hostel mode in the past, however, the mode has changed into a star formation hotel. There are more and more luxurious and comfortable four or five star standard hotels than before. This kind of hotel is a suitable selection for the business people, tourists and any other groups. Seven Stars Hotel is a four- star standard bu...

Zheng, Jingchen

2011-01-01

140

STRATEGIC APPROACHES OF INTERNATIONAL HOTEL CHAINS TO ENTER ON THE ROMANIAN MARKET  

Digital Repository Infrastructure Vision for European Research (DRIVER)

On the Romanian market 23,9% of all accommodation structures are hotels. Among these 4% are belonging to international hotel chains which is a very small percentage. Almost all international hotel chains realized the potential of the market and that is why they intend to increase the number of hotels opened in Romania. Hotel chains attempt to control and dominate the market as result of an extremely dynamic and complex environment. The decision made by a hotel company to carry out its activit...

Cosma Smaranda; Fleseriu Cristina

2012-01-01

 
 
 
 
141

24 CFR 203.16 - Certificate and contract regarding use of dwelling for transient or hotel purposes.  

Science.gov (United States)

...contract regarding use of dwelling for transient or hotel purposes. 203.16 Section...contract regarding use of dwelling for transient or hotel purposes. Every...part thereof covered by the mortgage for transient or hotel purposes, together with...

2010-04-01

142

Hotel Polynesian Village Florida- (EE.UU.  

Directory of Open Access Journals (Sweden)

Full Text Available This hotel unit with 500 rooms is located in a beautiful plot situated along the beach of a laguna in Disneyland, Florida. It consists of 10 individual pavilions, two units with two stories and six with three stories, in addition to a main building with two stories —offices, W.C.s, bar shops, banquet halls, etc.— and a monorail station connected with the covered passages, and with a view of the beautiful horizon that reminds one of the South Sea in the last century. The building for the guests is formed by metal structure modules of 9.10 x 4.50 x 2.70 m, that are placed on top of each other. Each one weighs 7 t and they are all completely equipped.Este conjunto hotelero, de 500 habitaciones, se halla enclavado en un hermoso solar situado a lo largo de la playa de una laguna del Mundo de Walt Disney, en Florida. Consta de diez pabellones individuales, dos unidades de dos plantas y seis de tres alturas, además de un edificio principal de dos plantas —oficinas, servicios, bar, tiendas, salones de banquetes, etc.— y una estación del monorraíl enlazada con los paseos cubiertos con vistas al bello horizonte, que recuerda el de los Mares del Sur, en el siglo pasado. Los edificios para huéspedes están formados por módulos de 9,14 X 4,57 X 2,74 m, con estructura metálica, que se colocan uno sobre otro. Cada uno pesa 7 t y van completamente equipados con todas sus instalaciones necesarias.

Welton Becket y Asociados, Arquitectos

1974-06-01

143

Self-Positioning of International Tourist Hotels in Taiwan  

Directory of Open Access Journals (Sweden)

Full Text Available This paper analyzes the self-positioning of international tourist hotels (ITHs in Taiwan at the corporate strategylevel and posits two types of positioning strategy-room revenue-oriented and food and beverage (F & Brevenue-oriented - to examine which one is suitable for ITHs. Hotels located in Hualien and in scenic areas havea significantly negative effect on the ratio of F & B revenue to total revenue, implying that hotels in these areasshould be room revenue-oriented. Local tourists have a significant positive impact on the ratio of F&B revenueto total revenue, whereas Asian tourists have a significant negative impact on the ratio. Moreover, theoperation-year and room price have significantly negative effects on the ratio of F & B revenue to total revenue,suggesting that historic hotels should adopt room revenue-oriented positioning and improve their service qualityso as to be able to increase the room price. The number of restaurants has a positive effect on the ratio of foodand beverage revenue to total revenue. Therefore, the hotels adopting F&B revenue-oriented positioning shouldoffer diversified types of restaurants for various tourists.

Jin-Li Hu

2013-08-01

144

La metropolización espacial de Maracay 1940 - 2007: Una propuesta pedagógica para su aprendizaje Spatial metropolization of Maracay 1940-2007: A pedagogical proposal  

Directory of Open Access Journals (Sweden)

Full Text Available En el contexto del proceso enseñanza y aprendizaje que exige la formación integral del educando y la integración del conocimiento, en este artículo se presentan los resultados de una experiencia pedagógica desarrollada en la asignatura Geografía de Venezuela, con alumnos/as del noveno grado de educación básica, en la ciudad de Maracay (Aragua, Venezuela. Desde la Geohistoria como perspectiva central de análisis y síntesis, se propone investigar la Metropolización Espacial de Maracay (1940-2007. A través de los diagnósticos Educativo (lenguaje y saberes previos y socioeconómico (realidad social sobre la cual se tiene responsabilidad y del Trabajo de Campo se aborda una aptitud para plantear y analizar problemas de la comunidad articulados a la ciudad, la región y el país. La confrontación realidad - pensamiento, la recolección y posterior interpretación témporo - espacial; así como el uso de enunciados derivados del espacio cotidiano del estudiante, de sus necesidades, problemas e intereses se concreta una praxis pedagógica sustentada en el saber - hacer - convivir que orienta las estrategias y procedimientos en la planificación para despejar relaciones geohistóricas que explican su presencia en el contexto espacial que le es propio. La carta geográfica síntesis expresa la aproximación al comportamiento de la ciudad de Maracay en un período histórico determinado. Los elementos que la estructuran constituyen la trama de los diagnósticos y el proceso sincrónico - diacrónico donde priva lo interdisciplinario en la enseñanza de la Geografía de Venezuela en el marco de una dimensión social que deja claramente establecido la realidad para pensar - sentir - hacer - ser que exige la formación del educando y la integración del conocimiento como lo dispone la Ley de Educación (1980 en su artículo Nº 3. Los resultados trascienden el ámbito escolar para organizar foros, exposiciones y charlas a los efectos de la democratización del conocimiento y apuntalar la Escuela como centro del quehacer comunitario con visión regional y nacional.Within the teaching and learning context that demands an integral education and knowledge integration, this article presents the results of a pedagogic experience developed with secondary education students from 9th grade in the course of Venezuelan Geography in Maracay, Aragua state. From geohistory as a central perspective for analysis, the main objective is to conduct a research on Maracay Spatial Metropolization (1940-2007. An aptitude to set and analyze community problems related to the city, the region and the country is recognized through the educational (language and previous knowledge and socioeconomic (social reality and responsibility towards it diagnosis and fieldwork. Reality-thinking confrontation, collection and time-spatial interpretation, as well as the use of statements derived from the students’ context, needs, problems and interests, are the framework of a pedagogical praxis based on knowing-doing-living. These three aspects guide strategies and procedures in lesson planning to identify geohistoric relations that explain its presence in the specific spatial context. The geographic chart synthesis is an approximation to Maracay city behaviour in a specific historic period. Its constituting elements are the fabric structure for the diagnosis and the syncronicdiacronic process where interdisciplinary views prevail in the teaching of Venezuelan Geography through the framework of a social dimension that clearly provides the reality to think, to feel, to do and to be, as stated in Article 3 of the Education Law (1980. The results can be applied outside the school context to organize forums, lectures and workshops in order to democratize knowledge and consolidate the school as the center of community work from a regional and national vision.

Domingo la Rosa

2009-06-01

145

La metropolización espacial de Maracay 1940 - 2007: Una propuesta pedagógica para su aprendizaje / Spatial metropolization of Maracay 1940-2007: A pedagogical proposal  

Scientific Electronic Library Online (English)

Full Text Available SciELO Venezuela | Language: Spanish Abstract in spanish En el contexto del proceso enseñanza y aprendizaje que exige la formación integral del educando y la integración del conocimiento, en este artículo se presentan los resultados de una experiencia pedagógica desarrollada en la asignatura Geografía de Venezuela, con alumnos/as del noveno grado de educa [...] ción básica, en la ciudad de Maracay (Aragua, Venezuela). Desde la Geohistoria como perspectiva central de análisis y síntesis, se propone investigar la Metropolización Espacial de Maracay (1940-2007). A través de los diagnósticos Educativo (lenguaje y saberes previos) y socioeconómico (realidad social sobre la cual se tiene responsabilidad) y del Trabajo de Campo se aborda una aptitud para plantear y analizar problemas de la comunidad articulados a la ciudad, la región y el país. La confrontación realidad - pensamiento, la recolección y posterior interpretación témporo - espacial; así como el uso de enunciados derivados del espacio cotidiano del estudiante, de sus necesidades, problemas e intereses se concreta una praxis pedagógica sustentada en el saber - hacer - convivir que orienta las estrategias y procedimientos en la planificación para despejar relaciones geohistóricas que explican su presencia en el contexto espacial que le es propio. La carta geográfica síntesis expresa la aproximación al comportamiento de la ciudad de Maracay en un período histórico determinado. Los elementos que la estructuran constituyen la trama de los diagnósticos y el proceso sincrónico - diacrónico donde priva lo interdisciplinario en la enseñanza de la Geografía de Venezuela en el marco de una dimensión social que deja claramente establecido la realidad para pensar - sentir - hacer - ser que exige la formación del educando y la integración del conocimiento como lo dispone la Ley de Educación (1980) en su artículo Nº 3. Los resultados trascienden el ámbito escolar para organizar foros, exposiciones y charlas a los efectos de la democratización del conocimiento y apuntalar la Escuela como centro del quehacer comunitario con visión regional y nacional. Abstract in english Within the teaching and learning context that demands an integral education and knowledge integration, this article presents the results of a pedagogic experience developed with secondary education students from 9th grade in the course of Venezuelan Geography in Maracay, Aragua state. From geohistor [...] y as a central perspective for analysis, the main objective is to conduct a research on Maracay Spatial Metropolization (1940-2007). An aptitude to set and analyze community problems related to the city, the region and the country is recognized through the educational (language and previous knowledge) and socioeconomic (social reality and responsibility towards it) diagnosis and fieldwork. Reality-thinking confrontation, collection and time-spatial interpretation, as well as the use of statements derived from the students’ context, needs, problems and interests, are the framework of a pedagogical praxis based on knowing-doing-living. These three aspects guide strategies and procedures in lesson planning to identify geohistoric relations that explain its presence in the specific spatial context. The geographic chart synthesis is an approximation to Maracay city behaviour in a specific historic period. Its constituting elements are the fabric structure for the diagnosis and the syncronicdiacronic process where interdisciplinary views prevail in the teaching of Venezuelan Geography through the framework of a social dimension that clearly provides the reality to think, to feel, to do and to be, as stated in Article 3 of the Education Law (1980). The results can be applied outside the school context to organize forums, lectures and workshops in order to democratize knowledge and consolidate the school as the center of community work from a regional and national vision.

Domingo, la Rosa; Harrison, Bustamante.

146

Green Marketing Plan Developments and an Investigation into its Application : A Case Study of the Left & Right Hotel, Shenyang, China  

Digital Repository Infrastructure Vision for European Research (DRIVER)

Traditionally hotels in China have been independently owned and operated, and not part of a chain. However recent consumer trends have shifted toward high-class hotels and chain hotels, these types of hotel are able to provide a more competitive price and a uniform standard of facilities. Independently owned hotels are facing increased competition from the newer types of hotel and as such must design and implement a suitable marketing plan in order to maintain current market share, and introd...

Hu, Siyu

2013-01-01

147

Desertec-UK  

Science.gov (United States)

Desertec-UK (formerly TREC-UK) provides an overview of how concentrating solar plants (CSP) in North African deserts could provide clean electrical energy for Europe and the UK. The site provides information on how solar energy can be concentrated, converted into heat, and then into electricity. The site includes diagrams that show how this conversion works, images of the concentrating solar plants (CSP), and also links to related news reports.

2007-07-20

148

The Determinants of Online Hotel Reservations among University Staffs  

Directory of Open Access Journals (Sweden)

Full Text Available To compete in the current business environment, hoteliers need to cut down their distribution costs and adopt the electronic distribution channels such as the Internet. However, Malaysian hotels have been relatively slow in adapting this due to the current preference of using traditional method of room reservation by hotel patrons. Based from the literature review of the Internet users, a public university was chosen to represent one of the profiles of Internet users. A sample of 193 respondents was collected and the findings indicated that profiles conformed to previous studies. In adopting online reservation, online “bookers” would look for fast, reliable and convenient system. Price is a key motivator to purchase online. The findings are important in encouraging more hoteliers to adopt and implement online hotel reservations as part of their main sales mechanism.

Fariza Hashim

2008-12-01

149

Occupancy sensors for HVAC gaining in hotel industry  

Energy Technology Data Exchange (ETDEWEB)

The hotel industry is overcoming its skepticism as occupancy sensors with built-in thermistors to control heating, ventilating, and air conditioning (HVAC) units demonstrate their ability to cut energy costs as much as 30%. Despite the successful demonstrations and acceptance by Holiday Inn, some hotel managers of other chains continue to resist. Occupancy sensors have either ultrasonic or infrared signals, but differ from lighting control devices by also having internal thermistors and remote door switches. This allows the rooms to reach comfort levels only when the guest is present since occupants are only minimally affected if temperatures are modified during unoccupied periods. The system works best for roadside-type motels rather than convention hotels, where occupants are in and out of their rooms.

Ladd, C.

1985-12-02

150

Model and Application of Promtional Pricing for Hotel Rooms  

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Full Text Available This essay studies on the problem of pricing of hotel rooms when promoted as slack season. The promotional pricing of hotel rooms is studied taking account of their sales characteristics,discount rates,room occupancy rate, room over the determination and so on. A dynamic pricing model is thus developed to minimize the loss of profit on a restricted condition that the volume of rooms is needed to sell off. For the genetic application and particle swarm, pricing is given with optimal cost. The effect of pricing on loss of profit is analyzed through a simulation. This study aims to provide an important reference for promotional decision-making at the hotel industry.

Ji Yan

2013-01-01

151

An Analysis on Chinese Hotel Enterprises’ Outsourcing Strategic Modes and Corresponding Development Conception  

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Full Text Available The present outsourcing management mode of travel hotels has caused attention of the global hotel industry. Though the application of outsourcing modes, we can renew and combine hotels’ structure, making hotels centralize their market superiority and enterprise core competitiveness. This thesis mainly discusses Chinese hotel enterprises’ outsourcing strategic modes and corresponding development conception. Firstly, it analyzes the outsourcing strategy concept and the theory frame; secondly, it expounds hotels’ several outsourcing strategic modes; thirdly, it summarizes the effect and significance of Chinese hotel outsourcing strategic modes. Simultaneously, it also proposes the outsourcing strategic modes’ management and the safeguard countermeasures, and makes the macroscopic summary and the forecast to Chinese hotels’ outsourcing strategy development in future.

Li Song

2009-02-01

152

VIRTUAL WEB PROMOSI DAN RESERVASI HOTEL BERBASIS WEB DAN VIA SMS PADA HOTEL DIAMOND  

Directory of Open Access Journals (Sweden)

Full Text Available Web and SMS is a new development that is useful for many people as a data exchange media. In the business world, especially for marketing use, by using those two media business can be performed globally so that informations are fast and easily spread all over the world. From this problem born an idea to promote Diamond Hotel by using web and a facility to reserve room using SMS. This Application was created by using VB 6 language and using AT command to communicate with cellphone. Meanwhile, data that flow between system and cellphone are in the form of Protocol Data Unit. System had been tested by sending SMS request from a cellphone and system sent back SMS response as requested by user.

Alexander Setiawan

2012-01-01

153

Impacts of Globalisation on Hotel Companies’ Internal Operation Environment  

Directory of Open Access Journals (Sweden)

Full Text Available
In the 21st century, with the increasing levels of globalisation in hotel industry, hotel companies will need to learn different management approaches to survive and develop in environmental circumstances with high levels of uncertainty as well as understand the implication of future impacts, both positive and negative, of the changing environment in which they operate. As international trade and business expand, there is no question that international linkage will become more important for the hotel industry. This essay focuses on globalisation in the hotel industry and explains how the increasing levels of globalisation, in this particular industry may affect the internal operating environment (e.g. organisational culture, structure, management styles etc. of hotel companies.
Key words: Globalisation, Impact, Hotel, Internal-operating environment
Résumé :Dans le 21er Siècle, avec l’accroissement de niveau de globalization dans l’hôtellerie, les companies d’hôtels auront besoin d’étudier les approaches du different management à survivre et de développer dans les circomstances environnementales avec un haut niveau incertain ainsi que comprendre l’implication des futures impacts, positive à la fois négative, de changement environnemental. Avec l’expansion des affaires internationales et du commerce, il n’y a pas de problème que la liaison internationale deviendra plus importante pour l’hôtellerie. Cette essaie met une importance sur la globalisation dans l’hôtellerie et explique comment, au fur et à mésure la globalisation, cette industrie particulière peut influencer l’Environnement d’Opération Interne de l’hôtellerie (e.g. culture organisationelle, structure, styles de management etc..
Mots clés: Globalisation, Impact, Hôtel, Environnement d’Opération Interne

Zhen-Jia ZHANG

2009-12-01

154

TINGKAT EFEKTIVITAS INSTALASI PENGOLAHAN LIMBAH CAIR HOTEL-HOTEL DI YOGYAKARTA  

Directory of Open Access Journals (Sweden)

Full Text Available In the period of 2002 - 2003, a study was performed to assess the effectiveness of hotels' wastewater treatment plants in reducing  wastewater pollutant contents in Yogyakarta. There were 11 hotels surveyed, with 44 wastewater samples analysed in the parameters of BOD, COD, TDS, and detergent. The effectiveness degrees of the wastewater treatment plant in reducing pollutants in 2002 for the above parameters were 72.72% (BOD, 45.45% (COD, 90.90% (TDS, and 90.90% (detergent. While those for 2003 the degrees of pollutant removal were 45.45%, 27.27%, 81.81%, and 90.90% for the parameters of BOD, COD, TDS, and detergent respectively. It was meant that for the parameters of BOD, COD, TDS, and detergent, the effectiveness degree of the plants in 2003 for reducing the pollutants was decreasing as many as 27.27%, 17.73%, 9.09% and 0.0% respectively compared to those in 2002. Then, average level of the plant capability in reducing pollutant content in 2002 for the parameters of BOD, COD, TDS, and detergent were 72.28%, 66.5%, 74.7%, and 56.3% respectively, and those in 2003 were 56.7%, 59.5%, 74.5%, and 37.5% respectively, so the decreasing level of the plant capability for each parameters were 15.8%, 7.0%, 0.2%, and 18.8%. The average contents of BOD, COD, and TDS in outlet of the plants were 38.45 mg/l, 108.27 mg/l, and 20,7 mg/l respectively (2002, and 38.90 mg/l, 97.5 mg/l, and 34.09 mg/l respectively (2003. Improvement of the wastewater treatment plant performance especially was needed to reduce the parameters of BOD and COD.

Sukar Sukar

2012-10-01

155

Strategic development plan for La Paloma hotel in Nha Trang, Vietnam  

Digital Repository Infrastructure Vision for European Research (DRIVER)

The objective of this thesis was to develop a strategic direction and business canvas model in hotel industry based on the observation and analyses of different trends, external and internal resources. The thesis topic was derived from two main problem of La Paloma hotel, in Nhatrang city, Vietnam – low occupancy rate and recovery of initial investments. As a result, the thesis outcome will function as recommendations and refer-ences for hotel manager in advancing hotel products and service...

Tran Le Ngoc, Tran

2013-01-01

156

The perspective of Corporate Social Responsibility (CSR) among Chinese hotel managers  

Digital Repository Infrastructure Vision for European Research (DRIVER)

Globalization and environmental problems have drawn attention to hotel operations around the world. In response to those and other reasons including cost reducing and philanthropy, hotels have adopted a variety of socially responsible activities. Previous research of Corporate Social Responsibility (CSR) in the hotel industry has centered on Western countries since CSR is commonly regarded as a Western value. Little information about CSR has been disclosed in relation to the Chinese hotel ind...

2012-01-01

157

eTourism: A comparison of online and offline bookings and the importance of hotel attributes  

Digital Repository Infrastructure Vision for European Research (DRIVER)

Internet is an important tool for information searching and purchasing of products especially in tourism. This paper investigates the impact of demographic and travel characteristics of hotel guests on online and offline reservations. It also examines the importance of hotel attributes in selecting a hotel and the differences in priorities between guests who book their accommodation online and offline. Data was collected by surveys of guests in three hotels in Dubrovnik. The results of the st...

Crnojevac, Igor H.; Jadranka Gugi?; Saša Karlov?an

2010-01-01

158

Customer Satisfaction Modeling in Hotel Industry: A Case Study of Kish Island in Iran  

Digital Repository Infrastructure Vision for European Research (DRIVER)

Purpose- Hotel Industry is one of the most substantial factors for Tourism Industry. It could provide the necessary substructures for Tourism. Therefore the growth in Tourism industry depends on growth in Hotel industry. Hotel industry had a major growth in recent years in Iran; therefore the purpose of this paper is to explore the customer satisfaction in hotel industry. This paper aims to identify the relation between customer satisfactions as dependent...

Pardis Mohajerani; Alireza Miremadi

2012-01-01

159

Hotel Employment in Kenya; Contingent Work or Professional Career?  

Directory of Open Access Journals (Sweden)

Full Text Available While hospitality is a great industry, it presents ample opportunities as well as many challenges. The most successful worker must have positive attitude and energy in addition being naturally friendly and service-oriented. In Kenya, tourism is a major industry and a key driver towards the Vision 2030. It has made major contributions toward the country's Gross Domestic Product (GDP, over the past few years and has thus contributed towards the economic development of the country. Large number of international travelers come to this country and embarks on adventure safaris, which helps in generating revenue for the country. Tourism has also helped in providing employment to a large number of people in Kenya. The hotel industry has also flourished because of this reason. A large number of hotels are regularly coming up over here to provide accommodation to the tourists visiting here for a holiday. Tourism generates revenues of nearly $500million per year. The purpose of this study was therefore to evaluate and assess employment as well as career growth in this industry. The study adopted descriptive survey research design. Simple random sampling method was used to pick respondents for this study. Subjects for this study included 493 non-management employees working on permanent basis in the selected hotels. This study therefore involved a total of 133 permanently employed staff working in these star-rated hotels. Data from the respondents were collected using both structured and unstructured questionnaires. Descriptive statistical tools such as means, standard deviations ratios, percentiles and correlations were used to present the study findings. The results indicated that majority of workers in hotel jobs in Kenya (51% had diploma certificate while 33% studied up to secondary level (Kenya Certificate of Secondary Education without any post secondary qualification. The study further established that, only 10% were degrees holders and only 5% had post graduate qualifications. The results also indicated that training, experience, age, promotion and the hotel star-rate were key factors in determining the length of stay in hotel job or moving to other unrelated careers. The study therefore recommended that, the management to look into the employee welfare such as salary among others to motivate them. The study further recommended the improvement of working conditions in the hotels to boost employees’ morale. These were recognized as the ingredients to employee commitment to the organization and establishment of employee’s career growth in the industry.

K. Samson Kuria

2012-07-01

160

Planning Marketing and Marketing Material for Levi Ice Hotel Luvattumaa  

Digital Repository Infrastructure Vision for European Research (DRIVER)

Luvattumaa is a popular ski trail café and restaurant in Levi holiday and ski resort, in Kittilä municipality. The owners, Lea and Pekka Jussila, have grown the business with snow construction and for the winter 2010-2011 there has been an ice hotel with chapel, restaurant, sauna and hotel rooms. The lack of marketing planning and marketing material for the new product drove for need of printed brochures and updated visual image. The research problem for the thesis is to understand how to p...

Kivenma?ki, Marja Helena

2011-01-01

 
 
 
 
161

Analisis SWOT Sebagai Strategi Meningkatkan Daya Saing Pada Hotel Cherry Pink KH.Wahid Hasyim Medan  

Digital Repository Infrastructure Vision for European Research (DRIVER)

This study aims to identify and analyze the strength of the SWOT analysis (strengths), weakness (weakness), opportunities (opportunity), threats (threats) as a strategy to increase competitiveness in the Pink Cherry Hotel. This research was carried out in May 2011 in Hotel Cherry Pink. The hypothesis that arises is the SWOT analysis strategy to increase competitiveness Hotel cherry pink.

2011-01-01

162

Tinjauan Tentang Pendistribusian Linen Pada Departemen Housekeeping Di Hotel Danau Toba Internasional Medan  

Digital Repository Infrastructure Vision for European Research (DRIVER)

Hotel Danau Toba Internasional merupakan salah satu hotel berbintang lima (*****) di kota Medan. Hotel ini mempunyai departemen housekeeping yang memegang tanggungjawab penuh dalam pendistribusian linen. Proses pendistribusian linen masih ditemukan beberapa kekurangan yaitu kurang melaksanakan standar operasional prosedur, sering mengalami keterlambatan dalam tiap shiftnya, mengalami kekurangan tenaga kerja, dan kekurangan parstock dalam memenuhi kebutuhan linnen, dan kurang mengetahui cara m...

2011-01-01

163

UK TWG 15  

…Sulphur dioxide emission level (mg/Nm3 ) BAT Sulphur dioxide emission level (mg/Nm3 ) BAT 50-200 50 to 150 Fuel blending + limestone injection or calcium hydroxide injection . NOx emissions (Wishes 77-80, 82) 2006 BREF UK position Nitrogen oxides emission level (mg/Nm3 ) BAT Nitrogen oxides emission level… Related Searches: uk twg

164

UK TWG 7  

…operational category 1. UK Plants 1.1 UK Coal-fired Power Stations There is around 28GW of installed coal fired capacity, The operating installed coal plant were built in the period between the 1960's and early 1980's, Units range from around 100MW up to 660MW. The largest plant is around 4000MW, Equipment…

165

“A Study Of Customer Satisfaction Towards Selected Hotels In Bangalore”  

Directory of Open Access Journals (Sweden)

Full Text Available One of the biggest contemporary challenges of management in service industries is providing and maintaining customer satisfaction. Overwhelming customer demand for quality products and service has in recent years become increasingly evident to professionals in the tourism and hotel industry

Girish.S

2012-10-01

166

Advertising Through Social Media : Advertising plan for a hotel  

Digital Repository Infrastructure Vision for European Research (DRIVER)

This thesis was written in order to develop advertising for the manor hotel Karolineburg, located in Kajaani, Finland, by using a social network as advertising media. This work also had for goal to show the possibility of social advertising and the benefits it can bring along. According to the situation of the company, findings and results revealed positive aspects of the work done.

Verbrugghe, Yann

2013-01-01

167

OpinionSeer: interactive visualization of hotel customer feedback.  

Science.gov (United States)

The rapid development of Web technology has resulted in an increasing number of hotel customers sharing their opinions on the hotel services. Effective visual analysis of online customer opinions is needed, as it has a significant impact on building a successful business. In this paper, we present OpinionSeer, an interactive visualization system that could visually analyze a large collection of online hotel customer reviews. The system is built on a new visualization-centric opinion mining technique that considers uncertainty for faithfully modeling and analyzing customer opinions. A new visual representation is developed to convey customer opinions by augmenting well-established scatterplots and radial visualization. To provide multiple-level exploration, we introduce subjective logic to handle and organize subjective opinions with degrees of uncertainty. Several case studies illustrate the effectiveness and usefulness of OpinionSeer on analyzing relationships among multiple data dimensions and comparing opinions of different groups. Aside from data on hotel customer feedback, OpinionSeer could also be applied to visually analyze customer opinions on other products or services. PMID:20975149

Wu, Yingcai; Wei, Furu; Liu, Shixia; Au, Norman; Cui, Weiwei; Zhou, Hong; Qu, Huamin

2010-01-01

168

Market Research Study of Hotel and Restaurant Equipment in France.  

Science.gov (United States)

The market research was undertaken to study the present and potential US share of the market in France for hotel and restaurant equipment; to examine growth trends in French end-user industries over the next few years; to identify specific product categor...

1979-01-01

169

Market Study - Hotel and Restaurant Equipment in West Germany.  

Science.gov (United States)

The market research was undertaken to study the present and potential US share of the market in West Germany for hotel and restaurant equipment; to examine growth trends in the West German end-user industries over the next few years; to identify specific ...

1975-01-01

170

Divine Performance : Operatic Orpheus from Ficino to Hotel Pro Forma  

DEFF Research Database (Denmark)

Essay om Orfeusfiguren som en personificering af kunstens transcendente dimension, og hvordan dette motiv behandles hos filosoffen Marsilio Ficino samt i fire operaer: Jacopo Peris L'Euridice (1600), Claudio Monteverdis L'Orfeo (1607), C. W. Glucks Orfeo ed Euridice (1762) og Hotel Pro Formas operation: orfeo (1993).

Schneider, Magnus Tessing

2006-01-01

171

Environmental Management at Small Hotels : A Case study at Bastedalen Herrgård, Sweden  

Digital Repository Infrastructure Vision for European Research (DRIVER)

A hotel stands for comfort and a high stand of living. This could mean a high per capita consumption of energy, water and other resource, as well as creating a large amount of waste and pollution due to the necessity of having a high standard of hygiene and a high turnover of guests. This thesis is about the hotel environmental management. After surveys of hotels and interviews with hotel managers as to their environmental management, a case study of a small hotel was carried out, namely the ...

Hu, Xin

2007-01-01

172

Entrepreneur and Establishment of a Mini Hotel in XiChang, China  

Digital Repository Infrastructure Vision for European Research (DRIVER)

Mini Hotel, is a new hotel will be opened in China in this year. I and 4 of my friends will be the shareholders of this Mini Hotel. The hotel is planned to be operating from the autumn of 2013. Now, everything in this thesis is on process. The main objective of this thesis was to draft an effective approach to ensure this is a right plan which is worth to invest. By using benchmarking and SWOT analysis we defined the strength and weakness of this Mini Hotel business plan. This thesis will ...

Hu, Mingsong

2013-01-01

173

Development of service quality at Business Hotel Karelia (Saint-Petersburg)  

Digital Repository Infrastructure Vision for European Research (DRIVER)

The purpose of this thesis was to find out and reveal the main problems of service quality at Business Hotel Karelia on the basis of customers’ points of view, comments and remarks. And, as a result, elaborate and offer to the hotel the most usable and effective development issues of service quality which should be applied by the hotel in order to satisfy customers’ needs and take leading positions among the 3-star business hotels in Saint-Petersburg. Business Hotel Karelia, a 3-star ...

Alexeeva, Yulia

2011-01-01

174

Evaluation of the Environmental Health Conditions of Qom Hotels & Inns  

Directory of Open Access Journals (Sweden)

Full Text Available Background and ObjectivesTourism is one of the three major global industries with 4 percent annual economic growth. Qom with roughly 17 million tourists in 2005 was the second religious tourism center in Iran. This study was designed to determine the environmental health criteria of Qom hotels and inns in 2007.MethodsThis descriptive - cross sectional study was carried out based on a standard check list of substance of edible, drinkable, cosmetic and hygienic products law from ministry of health and medical sciences. The checklist included 73 questions which were completed by face to face interviews and sanitary inspections. After analyzing the results of each residential center, the questionnaires were classified into three categories: hygienic (over 80 score, sanitary (40-79 and unacceptable centers (less than 40. The data were presented and analyzed by descriptive and analytical statistical methods such as X 2 and Fisher exact test.ResultsThe percentages of hygienic, sanitary and unacceptable conditions of hotels and inns were 35.5, 54.8 and 9.7, respectively. There was a direct relationship between academic degree of residential managers and the validity of employees health card (P=0.042 ConclusionBased on this the research, the environmental status of Qom hotels and inns was in relatively desirable conditions. Residential places with unacceptable condition were almost located in the old region of the city (e.g. around the Holly Shrine. Due to the structural failures, architectural problems and tremendous cost for repairs, it’s better that their activities be stopped and banned by government. With regard to the high percentage of hotels with sanitary conditions, at least improvements in health conditions accompanied by training and supervision are recommended. Keywords: Environmental Health; Environment and Public Health; Hotel; Inn; Qom, Iran.

B. Farzinnia

2009-02-01

175

Evaluation of internal noise methods for Hotelling observer models  

International Nuclear Information System (INIS)

The inclusion of internal noise in model observers is a common method to allow for quantitative comparisons between human and model observer performance in visual detection tasks. In this article, we studied two different strategies for inserting internal noise into Hotelling model observers. In the first strategy, internal noise was added to the output of individual channels: (a) Independent nonuniform channel noise, (b) independent uniform channel noise. In the second strategy, internal noise was added to the decision variable arising from the combination of channel responses. The standard deviation of the zero mean internal noise was either constant or proportional to: (a) the decision variable's standard deviation due to the external noise, (b) the decision variable's variance caused by the external noise, (c) the decision variable magnitude on a trial to trial basis. We tested three model observers: square window Hotelling observer (HO), channelized Hotelling observer (CHO), and Laguerre-Gauss Hotelling observer (LGHO) using a four alternative forced choice (4AFC) signal known exactly but variable task with a simulated signal embedded in real x-ray coronary angiogram backgrounds. The results showed that the internal noise method that led to the best prediction of human performance differed across the studied model observers. The CHO model best predicted human observer performance with the channel internal noise. The HO and LGHO best predicted human observer performance with the decision variable internal noise. The present results might guide researchers with the choice of methods to include internal noise into Hotelling model observers when evaluating and optimizing medical image quality

2007-08-01

176

Glossary - Research Councils UK  

Dissertation, A long written essay or report presenting the student's research and \\... Fellowship, An award to enable independent research for various periods and \\... RCUK International RCUK China RCUK India UK Research Office RCUK US ...

177

UK shipping services reviewed  

Energy Technology Data Exchange (ETDEWEB)

Discussion is presented of UK shipping services for bulk commodity trades including coal, they are; P and O bulk shipping, Ugland Brothers, Rimpacific Shipping, Thornton Chartering and Wescol International Marine Services. 3 figs.

1990-03-01

178

Research Councils UK (RCUK)  

infrastructure around the world. We also support the training and career \\development of researchers ... 1 http://www.rcuk.ac.uk/documents/publications/\\RCUKFrameworkforCapitalInvestment2012.pdf ... takes shape (to be launched \\early 2014).

179

UK Government commented on  

whom they apply) and implement (by management and control authorities), and \\have ..... Article 10 Real time moving to another area when maximum by-catches \\... light of these factors, the UK considers that many of the practical details of.

180

ARCHIVE: Defra, UK - Science  

Mar 23, 2009 ... Management and operation of the UK acid deposition network - New ... Non-\\Invasive Infrared (IR) Sensors for Food Quality Assessment (AFM 247 Br), \\FT1539 ... Optimisation of biological control through disruption of insect ...

 
 
 
 
181

Pesticide Action Network UK  

Science.gov (United States)

The Pesticide Action Network UK (PAN UK) is a nonprofit organization that "promotes healthy food, agriculture and an environment which will provide food and meet public health needs without dependence on toxic chemicals, and without harm to food producers and agricultural workers.ïÿý Through its website, PAN UK offers a number of downloadable publications including briefings; fact sheets for active ingredients like aldicarb, cypermethrin, methyl parathion, and paraquat; monthly gardening tips, and annual reviews. Site visitors can also search for pesticide-related images and numerous publication listings through the website's Photographic Database and Research Database. The site also contains pesticide-related news, press releases, and information about PAN UK activities in the United Kingdom, Europe, and around the world. Many related links are included as well in such categories as Conferences, Consumer Links, Databases & Resources, Integrated Pest Management, and more.

182

Picshare UK final report  

Digital Repository Infrastructure Vision for European Research (DRIVER)

The aim of the Picshare UK project (Feb-June 2008) was to investigate the potential for aggregating digital image collections in the visual arts from across the education, museum and commercial sectors, for use within the UK higher and further education community. The research was commissioned by JISC and the HEA to investigate some of the recommendations made in an earlier report by the CLiC project. The project consulted with collection owners from across the three sectors about the issue...

2008-01-01

183

Photovoltaics in the UK  

International Nuclear Information System (INIS)

A brief review is given of the development of photovoltaics in the UK. In particular, four market categories are examined: consumer products (e.g. calculators), professional markets (e.g. remote telecommunications), remote stand-alone systems (e.g. street lights in rural areas) and the grid connected market (e.g. power generation). other topics covered include cladding of buildings with photovoltaics and world production figures. (UK)

1998-01-01

184

The UK Energy program  

Energy Technology Data Exchange (ETDEWEB)

The author was asked to present a paper on 'the UK Energy programme' at an international symposium on Foreign Energy Programmes held in Vienna in October last year, and the paper is reproduced here. The following sets out what Prof Fells perceives as the UK energy program, based on gleanings from speeches by Nigel Lawson and others, statements to the House of Commons, and so on.

Fells, I.

1985-01-01

185

UK Location Council - ARCHIVE: Defra  

Annex A: UK Location Council members in 2008-09. 36 ... has been made over \\the first year of the UK ... information from different sources, the UK ... by the UK \\Location Programme team. This ..... world-wide perspective, many countries are.

186

Promoting SETI in the UK  

Science.gov (United States)

MEETING REPORT What does the UK presently do in the search for extraterrestrial intelligence and what are the plans for the future? Alan Penny reports on a meeting of UK academics active in SETI, held as sessions in the recent National Astronomy Meeting in Scotland - and the formation of the UK SETI Research Network to promote UK academic work.

Penny, Alan

2013-10-01

187

Low Carbon Supplier Selection in the Hotel Industry  

Directory of Open Access Journals (Sweden)

Full Text Available This study presents a model for evaluating the carbon and energy management performance of suppliers by using multiple-criteria decision-making (MCDM. By conducting a literature review and gathering expert opinions, 10 criteria on carbon and energy performance were identified to evaluate low carbon suppliers using the Fuzzy Delphi Method (FDM. Subsequently, the decision-making trial and evaluation laboratory (DEMATEL method was used to determine the importance of evaluation criteria in selecting suppliers and the causal relationships between them. The DEMATEL-based analytic network process (DANP and VlseKriterijumska Optimizacija I Kompromisno Resenje (VIKOR were adopted to evaluate the weights and performances of suppliers and to obtain a solution under each evaluation criterion. An illustrative example of a hotel company was presented to demonstrate how to select a low carbon supplier according to carbon and energy management. The proposed hybrid model can help firms become effective in facilitating low carbon supply chains in hotels.

Chia-Wei Hsu

2014-05-01

188

Work Stress and Well-being in the Hotel Industry  

Digital Repository Infrastructure Vision for European Research (DRIVER)

Employee stress is a significant issue in the hospitality industry, and it is costly for employers and employees alike. Although addressing and reducing stress is both a noble goal and is capable of resulting in expense reductions for employers, the nature and quantity of hospitality employee stress is not fully understood. The first aim of this study was to identify common work stressors in a sample of 164 managerial and hourly workers employed at 65 different hotels who were each interviewe...

O Neill, John W.; Davis, Kelly

2011-01-01

189

Product flexibility and price competition in Hotelling's duopoly  

Digital Repository Infrastructure Vision for European Research (DRIVER)

In a Hotelling's duopoly with a general transportation cost function, we study competition through catalog: each firm chooses at the same time a price and a location. With simultaneous catalog offers, there is no equilibrium in pure strategies for high valuations of the consumers, while a Stackelberg equilibrium exists under mild conditions. The follower is better off than the leader, whose price is smaller: the location preemption effect is weaker than the price leadership effect. We obtain ...

Fleckinger, Pierre; Lafay, Thierry

2010-01-01

190

Evaluation of the Environmental Health Conditions of Qom Hotels & Inns  

Directory of Open Access Journals (Sweden)

Full Text Available

Background and Objectives

Tourism is one of the three major global industries with 4 percent annual economic growth. Qom with roughly 17 million tourists in 2005 was the second religious tourism center in Iran. This study was designed to determine the environmental health criteria of Qom hotels and inns in 2007.

 

Methods

This descriptive - cross sectional study was carried out based on a standard check list of substance of edible, drinkable, cosmetic and hygienic products law from ministry of health and medical sciences. The checklist included 73 questions which were completed by face to face interviews and sanitary inspections. After analyzing the results of each residential center, the questionnaires were classified into three categories: hygienic (over 80 score, sanitary (40-79 and unacceptable centers (less than 40. The data were presented and analyzed by descriptive and analytical statistical methods such as X 2 and Fisher exact test.

 

Results

The percentages of hygienic, sanitary and unacceptable conditions of hotels and inns were 35.5, 54.8 and 9.7, respectively. There was a direct relationship between academic degree of residential managers and the validity of employees health card (P=0.042

 

Conclusion

Based on this the research, the environmental status of Qom hotels and inns was in relatively desirable conditions. Residential places with unacceptable condition were almost located in the old region of the city (e.g. around the Holly Shrine. Due to the structural failures, architectural problems and tremendous cost for repairs, it’s better that their activities be stopped and banned by government. With regard to the high percentage of hotels with sanitary conditions, at least improvements in health conditions accompanied by training and supervision are recommended.

B Farzinnia

2012-05-01

191

Hotel development in Brazil: market overview and perspectives  

Digital Repository Infrastructure Vision for European Research (DRIVER)

The actual international economic environment is adverse (International Monetary Fund, 2012; The World Bank, 2012) and unfavorable to business hotels in major world economies. The volume of investments has fallen harshly, getting funding is no longer as simple and dominates the climate of uncertainty due to the crisis (Ernst & Young, 2012; Horwath, 2012; Jones Lang LaSalle, 2011a). Brazil, having undergone deep socioeconomic changes, nowadays lives in a more stable environment, with good pros...

2013-01-01

192

Integrated Information System for reserving rooms in Hotels  

Directory of Open Access Journals (Sweden)

Full Text Available It is very important to build new and modern flexible dynamic effective compatible reusable information systems including database to help manipulate different processes and deal with many parts around it. One of these is managing the room reservations for groups and individual, to focus necessary needs in hotels and to be integrated with accounting system. This system provides many tools can be used in taking decision.

Dr. Safarini Osama

2011-10-01

193

Online marketing & social media : case: Mediterranean Palace Hotel, Thessaloniki  

Digital Repository Infrastructure Vision for European Research (DRIVER)

Traditional companies and especially in European countries such as Greece, lack the knowledge and motivation in order to move away from the traditional marketing methods to more revolutionary ways, such as online marketing. The purpose of this thesis is to explain what is online marketing and the importance of a sound presence on the social media. It also sets as a marketing plan, proposals on how the hotel in question should act in order to strengthen their presence in the Online and Soc...

Arnis, Angelos

2012-01-01

194

Developing a social responsibility framework for Hotel Yöpuu Jyväskylä  

Digital Repository Infrastructure Vision for European Research (DRIVER)

Abstract The purpose of this thesis was to develop a social responsibility framework action plan, basing on an empirical analysis on social responsibility management effect on the future competitiveness and development of Hotel Yöpuu. Describing sustainable development in the social perspective and how it relates to the wider body of stakeholder/ business society theory. Qualitative research method is used in the research. Method included interviews and benchmarking other local and i...

Muthoni, Paul

2011-01-01

195

Hotel management in Cuba and the transfer of best practices  

Digital Repository Infrastructure Vision for European Research (DRIVER)

The main purpose of this paper is to analyse the management challenges faced by international hotel operators when applying universally accepted management principles to the Cuban hospitality market. The authors use both secondary and primary research sources based on fieldwork carried out in Cuba during the first semester of 2003 and a later visit during the months of December 2003 and January 2004. Eight in depth interviews were conducted with senior executives of Cuban, Span...

Cervin?o, Julio; Bonache, Jaime

2005-01-01

196

Plutos Services: Lead Generation System for the Hotel Advertising Industry  

Digital Repository Infrastructure Vision for European Research (DRIVER)

This paper presents a business model of Plutos Services and the implementation of a digital concierge service within the hotel advertising industry. The model contains a basic company overview, external analysis, internal analysis and a final recommendation of the business strategy it should use to succeed. I researched the business environment in Canada to determine its position in the current market. I evaluated different strategic alternatives and sub-recommendations for implementing its s...

Ebrahimi, Farhad

2010-01-01

197

Static analysis of a hotel with steel support structure  

Digital Repository Infrastructure Vision for European Research (DRIVER)

Graduation thesis addresses static analysis of a building - a hotel. The analysis is made in accordance with valid standards - Eurocodes, especially SIST EN 1993, which deals with design of steel structures, and SIST EN 1998, which deals with design of structures for earthquake resistance. Graduation thesis contains design with basic geometry, load relevant for analysis are defined, with a help of a program steel cross-sections are chosen. For steel elements extra check is made to meet the de...

Mac?ek, Z?iga

2012-01-01

198

Minimum wages and employment in Swedish hotels and restaurants  

Digital Repository Infrastructure Vision for European Research (DRIVER)

This paper considers the effects of union-bargained minimum wages on transitions into and out of employment in the hotels and catering industry over the period 1979?99. This industry is characterised by a high fraction of unskilled labour input, high worker turnover and binding minimum wages. The empirical approach identifies workers affected by real minimum wage increases and decreases, respectively. Job separations and accessions for the treatment groups are then contrasted to the outc...

Skedinger, Per

2002-01-01

199

Strategic Planning and Organisational Effectiveness in Jordanian Hotels  

Directory of Open Access Journals (Sweden)

Full Text Available The tourism sector in Jordan is the second largest private sector employer and the second highest producer offoreign exchange. This sector, however, has been affected by many external factors in the Middle East, such aswars, turmoil and, most recently, the Arab Spring. Given the changing environment in which these hotels aredoing business, they require a high ability for adaptation in order to grow and compete. Despite this, littleresearch has been undertaken in this area. This research, therefore, aims to identify and examine thecharacteristics of strategic planning systems in Jordanian hotels and their relationship with organizationaleffectiveness.In order to achieve this aim, a questionnaire is developed after reviewing the literature related to strategicplanning and its effectiveness in both developed and emerging markets. The empirical research is undertaken viaa survey of all four- and five-star hotels operating around Jordan’s most popular tourist attractions: Amman, theDead Sea, Petra and Aqaba. A total of 138 questionnaires were handed to the entire target population of 46hotels. This questionnaire yielded an 80.4% per cent response rate.The main findings of this research are: the mean time horizon for strategic planning is 5.4 years; topmanagement and boards of directors have less participation in strategic planning processes than outsideconsultants; internal scanning is used less frequently than external scanning; some important strategy analysistools are used less frequently than traditional ones; and the areas of research and development and technologyare rarely covered. However, strategic planning is found to be positively and significantly related toorganisational effectiveness.

Jehad Aldehayyat

2012-12-01

200

Marketing of Accommodation services : Case-Hotel Azam Cameroon  

Digital Repository Infrastructure Vision for European Research (DRIVER)

Cameroon is Africa in miniature with a lot of tourist attractions owing to its geological and cultural diversity. Natural features include beaches, deserts, mountains, rainforests, and savannas. Accommodation services have been a grand phenomenon within the tourism industry in Cameroon. The accommodation sector has developed tremendously within the past decades. The objective of this research work was to find about out the marketing of accommodation services in Cameroon with Hotel Azam as...

Youkam, Germaine

2012-01-01

 
 
 
 
201

An empirical investigation of governance structures in the hotel industry  

Digital Repository Infrastructure Vision for European Research (DRIVER)

The study investigates alternative governance forms in the hotel industry. We analyze the choice among independently owned firms, voluntary chains, franchising, and vertically integrated chains. Based on agency theory, we argue that the need for control over service quality, financial risk, and the market environment affect the choice of governance form. Prior agency research emphasizes alternative governance structures employed by principals given local market conditions, agent incentives, a...

Dahlstrom, Robert; Haugland, Sven Arne; Nygaard, Arne; Rokkan, Aksel Ivar

2002-01-01

202

Supply Chain Management Performance in Tourism. Continental Hotels Chain Case  

Directory of Open Access Journals (Sweden)

Full Text Available With its origins in logistics, Supply Chain Management (SCM concept is covering all managerial aspects of the flow of materials and information from source to customer, across the entire range of materials handling and movement functions, and throughout an organization and its supply channels. In tourism, these issues relate to the whole process of providing tourism services from sourcing of raw materials, products or different services to supply and distribution, and SCM performance can ultimately be measured by customer satisfaction. Thus, an important component of tourism SCM is the demand management. Therefore, this study aims to highlight the features of the concept of SCM and demand management in tourism, with an emphasis on a hotel chain in Romania, based on research and analysis of tourist traffic indicators as well as assessment of customers satisfaction. The sources of information are the internal company statistics, as well as various hotels booking websites that offer customers’ feedback. The results of the study provide a snapshot of how the hotel demand management can influence SCM performance in tourism.

Gabriela ?igu

2013-02-01

203

Energy efficient buildings. Hotels and restaurants. Planning, design, management; Batiments a haute performances energetiques. Hotels restaurants. Programmer concevoir gerer  

Energy Technology Data Exchange (ETDEWEB)

This guidebook is aimed for energy optimization in hotels, restaurants, cafes and catering buildings; after an investigation of the sector market and its energy consumption, the characteristics of the various energy consuming systems in these buildings are reviewed and recommendations are given for cost- and energy-efficient design and operation of the different systems: site consideration, construction and envelope, interior comfort (temperature, humidity, air renewal, lighting, acoustics), occupancy scenarios, space and water heating, air conditioning, ventilation, cooking, lifts, washing machines

Anon.

1993-12-31

204

The methodology of cluster formation and its testing in the Kaliningrad hotel market  

Directory of Open Access Journals (Sweden)

Full Text Available This article considers the method of cluster formation through applying the principles of hierarchical cluster analysis of multidimensional statistical data of factors affecting the competitive advantages of hotel firms and its testing in the Kaliningrad hotel services market. The authors identify the clusters in the Kaliningrad hotel services market and describe the objects most involved in competition, as well as the objects potentially possessing both similar and unique factors affecting their competitive advantages.

Samoilova L.

2014-04-01

205

A comparative study of customer-based brand equity across selected South African hotels  

Digital Repository Infrastructure Vision for European Research (DRIVER)

There is an increasing emphasis on building and maintaining brand equity as the primary driver of success for service organisations, such as holiday resorts and hotels. Limited research on customer-based brand equity within the South African hotel context has been conducted. This study examined the dimensions of brand equity and compared the differential effect that they had on brands within three hotel categories (low, medium and high priced) in South Africa. Convenience sampl...

Nel, J. D. W.; North, Ernest J.; Myburg, T.; Hern, L.

2009-01-01

206

PERANCANGAN DAN IMPLEMENTASI SISTEM PENGUKURAN KINERJA DENGAN METODE PERFORMANCE PRISM (Studi Kasus pada Hotel X)  

Digital Repository Infrastructure Vision for European Research (DRIVER)

This article described a result of research design of performance measurement system in hotel business with Performance Prism Model. As long as, performance measurement system at hotel X not yet representatived organization performance according to comprehensif and integrated. Because of needed redesign performance measurement system with new model. From the objective condition of hotel X, Performance Prism model more representative than others. The result of design described that stakeholder...

Iwan Vanany; Dian Tanukhidah

2004-01-01

207

The economics of quality :an empirical study of the hotel industry  

Digital Repository Infrastructure Vision for European Research (DRIVER)

The purpose of this study is to assess the economics of quality. Our main source of information is customer based quality scores and detailed accounting information from more than 500 hotels. These hotels are participants in one of the worlds largest hotel companies. Their strategy is to offer high quality and consistent accommodations. The chain has monitored quality and customer satisfaction for many years. The survey provides bits and pieces of evidence related to the economics of quality....

Skalpe, Ole

1998-01-01

208

Strategic Management Applications in Rejuvenation Efforts of South-Western Nigerian Hotels: Facilities Management Perspective  

Digital Repository Infrastructure Vision for European Research (DRIVER)

A survey was conducted of probabilistically determined fifty-seven hotels of various ‘stars’ in South-Western geo-political zone of Nigeria to investigate the responsiveness of the hotel organizations to strategic property management practices in particular level of use of facilities management, level of commitment to business development, use of information and communication technology and support services procurement methodology. Data were collected from hotel organizations through thei...

Olufemi Daniel Durodola; Caleb Abiodun Ayedun; Ayotunde Olawande Oni

2012-01-01

209

Client-Oriented Approach to Managing Marketing Interaction of a Hotel ?????????????????????? ?????? ? ?????????? ????????????? ??????????????? ?????  

Digital Repository Infrastructure Vision for European Research (DRIVER)

The goal of the article lies in development of the system of management of relations in the market of hotel services on the basis of the client-oriented approach to managing marketing interaction. On the basis of systematisation of scientific works of scientists on marketing of services and relations between producers and consumers the article offers a model of interaction of a hotel with consumers of hotel services, builds up a context diagram of the process of interaction, provides a decomp...

Pavlenko Iryna G.

2013-01-01

210

WHERE IS THE VALUE IN GREENING YOUR BRAND? AN ANALYSIS OF THE CANADIAN HOTEL INDUSTRY  

Digital Repository Infrastructure Vision for European Research (DRIVER)

This paper assesses the potential for a green hotel brand in the Canadian market, given the current industry trend towards environmentally friendly operations. To begin, an industry analysis of the competitive landscape is performed with a focus on the luxury hotel segment. A discussion of the key players in the Canadian market provides further context. The paper continues by analyzing the consumer decision process within the hotel industry, in conjunction with green consumer behaviour. Final...

Bedlington, Emma

2009-01-01

211

Reactivation or expansion of Hotel Baker Hydro plant. Feasibility assessment report  

Energy Technology Data Exchange (ETDEWEB)

The Hotel Baker Hydroelectric Power plant, built in 1928 at St. Charles, IL., has two generating units which until 1970 supplied the hotel with 100 kW output at 6 ft. head. The feasibility of reactivating, upgrading, or replacing these units to again supply power for the hotel was evaluated considering installation and operating costs, financing requirements, environmental impacts, and regulatory requirements. It was concluded that the reactivation project is marginally attractive only with full use of the power output by an expanded hotel and if electric utility rates increase at 8% per year. (LCL)

1979-03-01

212

UK Technical Advisory Group (UKTAG)  

UK ENVIRONMENTAL STANDARDS AND CONDITIONS (PHASE 1) Final report April 2008 (SR1 – 2006) UK Technical Advisory Group on the Water Framework Directive Final Table of Contents LIST OF TABLES ...3 SECTION 1 – ...

213

Digital Economy - Research Councils UK  

News, Events and Publications ... The Research Councils UK Digital Economy \\Theme is supporting research to rapidly realise the transformational ... EPSRC \\leads the RCUK Digital Economy Theme on behalf of Research Councils UK.

214

here - Research Councils UK  

principal locations for scientific, academic and business ...... minimum Phase 1 \\Upgrade, of which €14 million is the. UK's contribution. This is .... member states, \\have begun a focussed R&D programme ..... information and knowledge are \\scattered in space and divided by ...... simultaneously, in distant locations. This \\will be ...

215

UK TWG 15  

…efficient technology for boilers which intend to burn a wide range of fuels; above 40MW(e) Circulating Fluidised Beds (CFB) are preferred while Bubbling Fluidised Bed (BFB) boilers are more suitable for smaller plants. Pulverised Fuel (PF) boilers can also achieve high efficiencies with some fuel types… Related Searches: uk twg

216

UK TWG 15  

…to achieve a particulate AEL of 5-15 mg/Nm3 at 6% O2 (daily average). Primary measures that will be employed comprise; boiler design and management of the fuel mix entering the boiler. -A number of metal species become associated with the bed material and agglomerate onto particulates in the flue gas… Related Searches: uk twg

217

UK Mission to CERN  

CERN Multimedia

At the end of June, nine experts from UK industry visited CERN to study techniques for developing distributed computing systems and to look at some specific applications. In a packed three-day programme, almost 40 CERN experts presented a comprehensive survey of achievements.

2004-01-01

218

UK TWG 15  

…which intend to burn a wide range of fuels; above 40MW(e) Circulating Fluidised Beds (CFB) are preferred while Bubbling Fluidised Bed (BFB) boilers are more suitable for smaller plants. Pulverised Fuel (PF) boilers can also achieve high efficiencies with some fuel types and provide a viable option for… Related Searches: uk twg

219

UK TWG 7  

…7 Future SO2 BAT for existing coal stations with a mid-merit operational category - Summary 1. Conclusions of 2011 BAT Review The UK position is that a range of SO2 performance of 250 to 400 mg/Nm3 represents BAT performance range for mid-merit plants, at a sector level, expressed as daily mean. This…

220

UK LIFE projects  

28, Call Year, Project No, Project Title, Theme, Project Website, Layman's Report \\.... 64, 1998, LIFE98 ENV/UK/000583, Biodiversity action on industrial sites: .... \\Land-use planning, Brecon Beacons National Park Authority, 1/4/95-1/6/98 ...

 
 
 
 
221

UK Ship Recycling Strategy  

Telefone 020 7238 6000. Sitio web: www.defra.gov.uk .... As plataformas de \\petróleo estão excluídas do alcance da Estratégia. Para maiores ..... chumbo/\\cádmio/mercúrio/berilo, proteção do pessoal, treinamento, proteção ... testes e \\treinamento) (OMI); o Contenção de derramamentos e planos de resposta de \\emergência.

222

UK TWG 15  

…the fundamental reasons for opting for a non-catalytic option is that certain fuels contain high concentrations of potassium which can poison the catalyst layers limiting their ability to reduce NOx. - BAT for biomass plant is to achieve a NOx AEL of 50-150 mg/Nm3 at 6% O2 (daily average). Primary measures… Related Searches: uk twg

223

Review of UK Physics  

A report prepared for Research Councils UK by a panel ..... countries4 in terms of \\the total volume of published journal papers in physics and third in ... born out by \\analyses of research output in relation to publications and citation statistics.

224

UK TWG 15  

…(e) Circulating Fluidised Beds (CFB) are preferred while Bubbling Fluidised Bed (BFB) boilers are more suitable for smaller plants. Pulverised Fuel (PF) boilers can also achieve high efficiencies with some fuel types and provide a viable option for larger units. CFB/BFB technology will meet the requirements… Related Searches: uk twg

225

Foresight - Research Councils UK  

Foresight reports directly to the Government Chief Scientific Adviser and the \\Cabinet ... edge science or research where the potential applications and \\technologies ... UK issues (e.g. flooding and coastal defence, mental capital and \\wellbeing) or ... are used as an input to the development of scientific strategies \\and priorities, ...

226

UK energy efficiency strategy  

Energy Technology Data Exchange (ETDEWEB)

The lack of a coherent energy efficiency strategy in the UK means the country is losing out on new jobs, improved public sector housing, increased competitiveness in the market place, and a new technology. Policy context, investment appraisal in energy sector and institutional structures are discussed.

1986-01-01

227

CUSTOMER RELATIONSHIP MANAGEMENT ( CRM IN HOTEL INDUSTRY : A FRAMEWORK PROPOSAL ON THE RELATIONSHIP AMONG CRM DIMENSIONS, MARKETING CAPABILITIES, AND HOTEL PERFORMANCE  

Directory of Open Access Journals (Sweden)

Full Text Available Customer relationship management (CRM has a growing popularity and is becoming one of the hottest academic and practical topics in the business field. In fact, due to the competitive environment, CRM is crucial and has become a niche for firm performance. However, there is limited research that reveals the relationship between CRM dimensions and hotel performance. Therefore this study is an attempt to provide a value conceptual model that explains the theoretical linkages existing between CRM dimensions and hotel performance. This study serves not only to clarify the relationship between CRM dimensions and hotel performance, but also to explain the mediation role of marketing capabilities in this relationship.

Abdul Alem Mohammed

2012-01-01

228

Ammonia in the UK - ARCHIVE  

1. Executive Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2. \\Chapter 1 Background to the problem of ammonia in the UK . . . . . . . . . . . . .6. \\Chapter 2 ...

229

Hotel companies and corporate environmentalism / Empresas hoteleiras e ambientalismo empresarial  

Scientific Electronic Library Online (English)

Full Text Available SciELO Portugal | Language: English Abstract in portuguese Os hotéis consomem uma grande quantidade de recursos na forma de energia e de água, e muitos hotéis são construídos em ambientes frágeis. Apesar do forte interesse na sustentabilidade ambiental, as empresas hoteleiras têm uma relação difícil com o compromisso de, por um lado, garantir credenciais am [...] bientais e ao mesmo tempo agradar aos seus clientes e manter a vantagem competitiva. Como é que as empresas hoteleiras concebem e gerem as suas estratégias no seu relacionamento com o meio ambiente natural? Quais são os fatores que influenciam a sua escolha? Este documento identifica quatro antecedentes importantes para o ambientalismo empresarial e analisa-os no quadro político/económico delimitado pela teoria dos stakeholders. O surgimento das questões ambientais e as implicações para a estratégia são debatidas, assim como as implicações teóricas e práticas de integração das questões ambientais nas estratégias das empresas. Abstract in english Hotels consume a huge amount of resources in the way of energy and water, and many are built in fragile environments. Despite the strong interest in environmental sustainability, hotel companies have an uneasy relationship with trying to ensure green credentials while pleasing their customers and ma [...] intaining competitive advantage. How do hotel companies devise and manage their strategies in their relationship with the natural environment? What are the factors that influence their choice? This paper identifies four important antecedents to corporate environmentalism and examines them within political/economic framework bounded by stakeholder theory. The emergence of environmental issues and the implications for strategy are debated and the theoretical and practical implications of integrating environmental issues into corporate strategies are discussed.

Reynolds, Paul.

230

Reforma y modernización del Hotel Alfonso XIII de Sevilla, España  

Directory of Open Access Journals (Sweden)

Full Text Available This article describes the careful remodeling work of this hotel — a part of the city's history since it was opened in 1926 — a general improvement aimed at making this facility a model in its class, a beautiful building fitted with all the amenities becoming its high luxury classification, a category shared with very few hotels in the country. Special attention has been given to the repair of roofs and walls, renewal of exterior fenestration, grills, artistic glazed tiling, dadoes, coffered ceilings, lamps, floor construction in the banquet hall, plumbing, electric system, air conditioned and providing adequate services. A new magnificent, roomy suite has been incorporated, as well as new classy bathrooms, gardens, roofed car park, and 800 m3 water tank, a bar, a breakfast coffee room, a restaurant in the half-basement with accesses from the inside and the outside, fountains, etc. The refined taste of the architect, the highly specialized work of the contractor and the participation of the qualified Sevillian craftsmen, have all contributed to the neat detailing of the facility and to the highly successful final result.

Se describe en el articulo la cuidadosa reforma de este Hotel —parte de la Historia de la ciudad, desde su inauguración, en 1926— con la consiguiente modernización general, al objeto de convertirlo en una instalación ejemplar, de gran belleza y dotada de todo el confort que requiere su categoría de gran lujo, condición que comparte con muy pocos hoteles del País. Se ha dedicado especial atención a la consolidación de la cubierta y tabiquería; renovación de la carpintería exterior, verjas, azulejos, zócalos, artesonados, lámparas, forjado del comedor de banquetes, instalaciones de fontanería, electricidad y aire acondicionado; servicios adecuados, etcétera. Se han creado: una magnifica y espaciosa suite, baños de categoría, jardinería, estacionamientos cubiertos, un aljibe de 800 m3, bar, cafetería de desayunos, un restaurante en el semisótano —de uso exterior e interior—, fuentes... El gusto esmerado del arquitecto, el trabajo altamente especializado de la empresa constructora y la aportación de la más depurada artesanía sevillana, han contribuido a un perfecto acabado y a un resultado final de excepción.

Castellón, Carlos Ricardo

1979-11-01

231

Cluster analysis of companies of the hotel industry of Ukraine ?????????? ?????? ??????????? ???????????? ????????? ???????  

Digital Repository Infrastructure Vision for European Research (DRIVER)

The goal of the article is a cluster analysis for determination of stable unions between 20 hotels in the City of Donetsk on the basis of such indicators as: productivity, income per one employee, level of the labour payment fund, share of bonuses and quality level of the personnel. Having conducted a cluster analysis with the help of the STATISTICA 8.0 software, the article justifies a necessity of use of several methods of clusterisation, namely: hierarchical method and k-averages method. I...

Gavrish Ekaterina S.

2013-01-01

232

Allan Sealy's The Everest Hotel: A Calender – An Ecocritical Analysis  

Directory of Open Access Journals (Sweden)

Full Text Available Ecocriticism refers to the interdisciplinary study of literature and environment. The study has developed in last few decades, observing the effects of climatic changes and increased rate of global warming. The present paper explores the literary theory of Ecocriticism which emphasizes on fictional (and artistic manifestation of human experiences inherent in sorrows of scarcity, hopes for harmonious existence, fears of loss and disaster. It is an ecocentric valuation of the place near Indian Himalayas trying to depict the industrialization and its ill effects on the snow-capped hills, through Indian novel “The Everest Hotel: ACalender”, by I. Allan Sealy

Deepali Yadav

2012-10-01

233

UK Ceed Water Efficiency AW  

…Autoconvoluting Re-cycling Project 9 Leisure & Tourism Category 10 Royal Horticultural Society (Winner) - The Dry Garden 10 Kirklees Metropolitan Council - Alfred McAlpine Stadium North End Development 11 Pool House Hotel - Green Business Tourism Scheme 11 Ofwat Economic Research Category 12 Southern Water (Commended…

234

UK Ceed Water Efficiency AW  

…Royal Horticultural Society (Winner) - The Dry Garden 10 Kirklees Metropolitan Council - Alfred McAlpine Stadium North End Development 11 Pool House Hotel - Green Business Tourism Scheme 11 Ofwat Economic Research Category 12 Southern Water (Commended) - Tap Magic Study 12 Essex & Suffolk Water - Cost…

235

UK government secretly promotes Canada'  

...UK government secretly promotes Canada's tar sands - Climate & Capitalism Climate & Capitalism An ecosocialist journal Home About Ecosocialist Notebook Book ...Travelogue You are here: Home / 2011 / November / 27 / UK government secretly promotes Canada's tar sands Posted on November 27, 2011 UK government secretly promotes Canada's ...tar sands The Tory-led coalition in the UK seems is Canada’s partner in crime, pressing the European Union to reject regulations that would ...restrict use of dirty oil mined in Alberta’s destructive tar sands projects by Damian Carrington The Guardian, November 27, 2011 The UK ...

236

Nine Elderly Fire Victims in Residential Hotel, Miami, Florida, April 6, 1990.  

Science.gov (United States)

Early in the morning of April 6, 1990, a fire in a Miami Beach hotel killed nine occupants and injured 24, including 4 firefighters. The building, known as the Fontana Hotel, was originally constructed in 1951. Although the building was officially designa...

C. Jennings

1990-01-01

237

Fairmont Hotels and Resorts : hospitality, tradition, environmental stewardship and energy savings go hand in hand  

Energy Technology Data Exchange (ETDEWEB)

Headquartered in Toronto, Ontario, Fairmont Hotels and Resorts Inc. operates 81 world-class luxury hotels and resorts in Canada, United States, Mexico, Bermuda, Barbados and the United Arab Emirates. In 1990, Fairmont Hotels launched a green program for all its Canadian hotels as part of its commitment to become a world leader in establishing environmental practices for the hotel industry. Fairmont's policies for energy efficiency, water conservation, purchasing and waste minimization have won international awards. The energy efficiency measures benefit both the company and society through savings in operating costs and reducing carbon dioxide emissions, thereby helping Canada meets its international obligation to reduce greenhouse gas emissions that contribute to climate change. Electricity makes up the greatest part of the hotel chain's huge energy bills, costing more than $29 million annually. The remainder of the energy bill consists of natural gas, propane, water, steam and kitchen fuel costs. Many of Fairmont's hotels are historic properties whose physical layout present greater challenges than retrofitting new construction. The retrofits so far have included improvements in lighting fixtures, laundry facilities, HVAC systems, parking garages and boiler rooms. Since 1998, energy retrofits at Fairmont hotels across Canada have resulted in substantial energy savings. 2 tabs., 4 figs.

Pinault, K. [Fairmont Hotels and Resorts, Toronto, ON (Canada). Design and Construction

2003-06-01

238

CAREER TRAINING IN HOTEL AND RESTAURANT OPERATION...AT CITY COLLEGE OF SAN FRANCISCO.  

Science.gov (United States)

THE HOTEL AND RESTAURANT PROGRAM, ONE OF 35 SEMIPROFESSIONAL TRAINING PROGRAMS AT CITY COLLEGE OF SAN FRANCISCO, COMBINES GENERAL EDUCATION, RELATED BUSINESS INSTRUCTION, HOTEL AND RESTAURANT CLASSES, FOOD PREPARATION AND SERVICE TRAINING, AND WORK EXPERIENCE. THIS DESCRIPTION OF THE PROGRAM INCLUDES (1) PURPOSES AND OBJECTIVES, (2) CURRICULUM,…

BATMALE, LOUIS F.; MULLANY, GEORGE G.

239

RELATIONSHIP OF LEADERSHIP STYLE TO SELECTED DEMOGRAPHIC CHARACTERISTICS ASSOCIATED WITH HOTEL GENERAL MANAGERS (TASK, PEOPLE ORIENTED, PERSONAL BACKGROUND)  

Digital Repository Infrastructure Vision for European Research (DRIVER)

The purpose of this study was to investigate the relationship between hotel general manager's leadership style and selected demographic characteristics associated with the personal backgrounds of the hotel general managers and the property characteristics they are currently operating. Each of the demographic characteristics were also examined separately, to have a more complete understanding of the hotel general manager's position.^ The initial population consisted of 7500 hotel general ma...

1984-01-01

240

Problems Existing in China's Hotel Service and Study on the Strategy from the Aspect of Customer Value  

Directory of Open Access Journals (Sweden)

Full Text Available This paper is aimed to probe into strategy of how to improve China's hotel service quality based upon the theory of customer's value. Firstly, the author makes the statement on basic connotations of theory of hotel customer's value. Secondly, the author points out problems existing in China's hotel service from the aspect of customer value. Finally, the author proposes of hotel service strategy based upon customer value.

Yan Zhang

2008-05-01

 
 
 
 
241

Drug assessment: UK style.  

Science.gov (United States)

Before medicines can be marketed in the UK, they are subject to a system of licensing and the granting of a marketing authorisation that describes the conditions and patient groups for which the medicinal product can be used within the terms of its licence.(1) The licensing process involves an assessment of data relating to the efficacy, safety and quality of the product. However, the marketing authorisation does not determine whether, or how, it will be used in clinical practice. In the UK, the National Institute for Health and Care Excellence (NICE), the Scottish Medicines Consortium (SMC) and the All Wales Medicines Strategy Group (AWMSG) publish recommendations on the use of medicines for health services in the United Kingdom. In this article we review their remit, work processes and the status of guidance published in England, Scotland, Wales and Northern Ireland. PMID:24336496

2013-12-01

242

Quality certification, firm performance and organizational structre in spanish hotel industry  

Directory of Open Access Journals (Sweden)

Full Text Available Purpose: Quality certification helps companies to improve efficiency and performance. The aim of this study is to analyze the differences between certified and non-certified hotels regarding the implementation of quality management practices, the performance and the competitive advantage, and the changes in organizational structure. Design/methodology/approach: The paper classifies the hotels in two groups: quality certified and non-certified hotels. It then examines the differences between both groups. Findings: The findings show that certified hotels develop quality management practices in a higher extent, achieve better performance levels and a differentiation competitive advantage, and have higher levels of formalization and interdepartmental coordination. Originality/value: The contribution of the paper is to analyze if quality certification adds value for the hotel industry.

Eva María Pertusa Ortega

2013-01-01

243

Energy and exergy analysis of the Greek hotel sector: An application  

DEFF Research Database (Denmark)

Energy consumption in buildings vary significantly, depending on factors as the use of the building, the construction type, maintenance, existing heating, cooling and lighting systems and other types of services. Hotel buildings have high energy consumption rate, as a result of their unique operational characteristics. Energy consumption in hotels is among the highest in the non-residential building sector in absolute values. Available specific information on the energy characteristics, thermal performance, energy losses, electric loads, and comfort conditions play significant role for the sustainable development of hotel's systems. These data can also be used to identify whether there is space for improvement in new or existing hotels by comparing them against predicted or actual building energy performance. The aim of the present paper is to analyze the energy and exergy utilization in four hotels in Rethimno, Crete (Southern Greece) and in Kassandra, Halkidiki (Northern Greece).

Xydis, G.; Koroneos, C.

2009-01-01

244

Theoretical Analysis and Cultivation Countermeasure of Customer Loyalty in Hotel Enterprise  

Directory of Open Access Journals (Sweden)

Full Text Available
How to get the customers’ satisfaction should become an important issue of the hotel’s survival and developing. Based on the discussion about the theoretical and practical significance for the hotel enterprise to cultivate the customer loyalty, this paper suggests a practical advice for the hotel enterprise on how to cultivate the customer loyalty.
Key words: Hotel Industry, Customer Satisfaction, Customer loyalty
Résumé: De nos jours, comment défendre la clientèle devient un sujet important pour l’ existence t le développement du restaurant. Ce texte recherche que la théorie et le sens réel sur la cultivation de la clientèle dans un restaurant, et il propose aussi des conseils réalisables à propos d’ élever les clients pour la restauration.
Mots-Clés: la restauration, la satisfaction de la clientele,la fidélitéde la clientèle

Yan ZHANG

2006-12-01

245

Energy and exergy analysis of the Greek hotel sector: An application  

Energy Technology Data Exchange (ETDEWEB)

Energy consumption in buildings vary significantly, depending on factors as the use of the building, the construction type, maintenance, existing heating, cooling and lighting systems and other types of services. Hotel buildings have high energy consumption rate, as a result of their unique operational characteristics. Energy consumption in hotels is among the highest in the non-residential building sector in absolute values. Available specific information on the energy characteristics, thermal performance, energy losses, electric loads, and comfort conditions play significant role for the sustainable development of hotel's systems. These data can also be used to identify whether there is space for improvement in new or existing hotels by comparing them against predicted or actual building energy performance. The aim of the present paper is to analyze the energy and exergy utilization in four hotels in Rethimno, Crete (Southern Greece) and in Kassandra, Halkidiki (Northern Greece). (author)

Xydis, G.; Koroneos, C. [National Technical University of Athens, School of Chemical Engineering, Unit of Environmental Science and Technology, 9 Heroon Polytechniou Street, Zografou Campus, 15773 Athens (Greece); Polyzakis, A. [Prefecture of Western Macedonia, Department of Public Works Administration, 39 Epivaton Street, 50200 Ptolemaida (Greece)

2009-04-15

246

UK TWG 7  

…plant operating at present Current sector-level BAT is based on use of FGD at 90% collection efficiency on a UK coal of 1.75% sulphur to give 400 mg SO2/m3, giving an annual emission benchmark of 1.8 t SO2/GWh generated. More recent FGD was designed and installed to deliver 400 mg/Nm3 on a design \\

247

UK Tax Update  

Energy Technology Data Exchange (ETDEWEB)

The presentation deals with the North Sea fiscal regime, a modern system for corporation tax payments, transfer pricing, general anti-avoidance rule for direct taxes, treaty refunds, deductibility of interest for corporation tax, UK/US double taxation convention, and plain and simple tax legislation. Part of the background for the presentation was the fact that in England a new Labour Government had replaced the Conservatives and the new Chancellor had announced a review of the North Sea fiscal regime.

Deakin, John F.

1998-07-01

248

Entrepreneurship in the UK  

Digital Repository Infrastructure Vision for European Research (DRIVER)

This paper examines the causes and consequences of changes in the incidence of entrepreneurship in the UK. Self-employment as a proportion of total employment is high by international standards in the United Kingdom, but the share has fluctuated over time. We examine the time series movements in self-employment, which are dominantly driven by financial liberalisation and changes in taxation rules, especially as they relate to the construction sector which is the dominant sector. We document t...

Blanchflower, David G.; Shadforth, Chris

2007-01-01

249

Fumar o no fumar, en restoranes, hoteles y cantinas  

Directory of Open Access Journals (Sweden)

Full Text Available Con el objetivo de revisar la información sobre los efectos adversos de fumar tabaco y de la exposición al humo del tabaco en el ambiente (HTA, se revisó la base de MEDLINE para identificar citas relevantes. Los efectos adversos a la salud, de la exposición al HTA, son daños ocupacionales significativos para los trabajadores de los servicios de alimentación. Se han demostrado altos niveles de sustancias mutagénicas en el aire ambiental de restoranes y en la orina de los trabajadores, así como la exposición al 3-aminofenil, un carcinógeno asociado con la hemoglobina. La mejor manera de proteger a estos trabajadores es reducir el consumo de tabaco en restoranes, hoteles, cantinas y tabernas. En trabajadores de restoranes es evidente el incremento del riesgo de cáncer pulmonar atribuible a la exposición al HTA.A MEDLINE search was conducted to identify relevant references, to review the information on adverse effects of tobacco smoking and environmental tobacco smoke (ETS. Occupational exposure to ETS causes significant damages to food industry workers. High levels of mutagenic substances have been demonstrated in restaurant air as well as in the urine samples from those workers. Exposition to 3-aminophenyl, a hemoglobine-associated carcinogen. The best way to protect these workers is the reduction of tobacco smoking in restaurants, hotels, bars and taverns. In restaurant workers, ETS attributable risk for lung cancer is evident.

Francisco Javier López-Antuñano

2002-01-01

250

Potential of energy savings in the hotel sector in Jordan  

Energy Technology Data Exchange (ETDEWEB)

The number of different types of tourism accommodation has been growing over the past few years. The country of Jordan will face significant challenges in trying to meet the growing energy need and electricity demands while, at the same time, developing the energy sector in a way that minimizes the adverse impacts on the economy, the environment, and social life. This paper discussed energy consumption in the tourist accommodation sector in Jordan. It presented an evaluation of energy conservation in hotels based on a recent survey on environmental performance in Jordan's tourism sector. A survey was designed and distributed to hotels managers and supervisors during August 2006. Field visits were also conducted. The findings focused on several themes, including electricity and diesel fuel consumption and the willingness to adopt energy efficient procedures. such as switching incandescent bulbs to energy saving light bulbs, installing power monitoring systems and using energy efficient appliances. It was concluded that most electricity was consumed for lighting and air-conditioning. 18 refs., 7 tabs., 3 figs.

Ali, Y.; Mustafa, M.; Al-Mashaqbah, S.; Mashal, K.; Mohsen, M. [Hashemite Univ., Zarqa (Jordan)

2007-07-01

251

Milk and dairy products in hotel daily menue  

Directory of Open Access Journals (Sweden)

Full Text Available The aim of this work was to determine the portion of milk and dairyproducts as a source of macronutrients, energy, vitamins and minerals in average hotel menus for some category of hotel guests. For this purpose the evaluation of 66 whole day meals (breakfast, lunch and supper on daily menus was made. Meals were therefore mathematically and statistically analysed and compared with recommendations (RDA and DRI for middle aged and elderly guests, both genders. The obtained results indicated that the meals should be balanced according to nutritional principles, because of too high energy share derived from fats (average 47.95% while just about 37.57% of daily energy was from carbohydrates origin. The energy values were much higher than recommendations for both genders, respectively. The energy share from milk and dairy products origin was 11% of total energy what should be considered as a suitable. The most served dairy product was milk while the ice-cream took the second place. It is necessary to increase the yogurt and similar fermented products consumption, especially for the elderly guests. With milk and dairy products consumption males and females fulfill 92% RDA for calcium, and 61.80 % DRI for elderly, respectively.

Greta Kreši?

2002-04-01

252

Fumar o no fumar, en restoranes, hoteles y cantinas  

Scientific Electronic Library Online (English)

Full Text Available SciELO Public Health | Language: Spanish Abstract in spanish Con el objetivo de revisar la información sobre los efectos adversos de fumar tabaco y de la exposición al humo del tabaco en el ambiente (HTA), se revisó la base de MEDLINE para identificar citas relevantes. Los efectos adversos a la salud, de la exposición al HTA, son daños ocupacionales significa [...] tivos para los trabajadores de los servicios de alimentación. Se han demostrado altos niveles de sustancias mutagénicas en el aire ambiental de restoranes y en la orina de los trabajadores, así como la exposición al 3-aminofenil, un carcinógeno asociado con la hemoglobina. La mejor manera de proteger a estos trabajadores es reducir el consumo de tabaco en restoranes, hoteles, cantinas y tabernas. En trabajadores de restoranes es evidente el incremento del riesgo de cáncer pulmonar atribuible a la exposición al HTA. Abstract in english A MEDLINE search was conducted to identify relevant references, to review the information on adverse effects of tobacco smoking and environmental tobacco smoke (ETS). Occupational exposure to ETS causes significant damages to food industry workers. High levels of mutagenic substances have been demon [...] strated in restaurant air as well as in the urine samples from those workers. Exposition to 3-aminophenyl, a hemoglobine-associated carcinogen. The best way to protect these workers is the reduction of tobacco smoking in restaurants, hotels, bars and taverns. In restaurant workers, ETS attributable risk for lung cancer is evident.

López-Antuñano, Francisco Javier; Tovar-Guzmán, Víctor José.

253

Fumar o no fumar, en restoranes, hoteles y cantinas  

Scientific Electronic Library Online (English)

Full Text Available SciELO Mexico | Language: Spanish Abstract in spanish Con el objetivo de revisar la información sobre los efectos adversos de fumar tabaco y de la exposición al humo del tabaco en el ambiente (HTA), se revisó la base de MEDLINE para identificar citas relevantes. Los efectos adversos a la salud, de la exposición al HTA, son daños ocupacionales significa [...] tivos para los trabajadores de los servicios de alimentación. Se han demostrado altos niveles de sustancias mutagénicas en el aire ambiental de restoranes y en la orina de los trabajadores, así como la exposición al 3-aminofenil, un carcinógeno asociado con la hemoglobina. La mejor manera de proteger a estos trabajadores es reducir el consumo de tabaco en restoranes, hoteles, cantinas y tabernas. En trabajadores de restoranes es evidente el incremento del riesgo de cáncer pulmonar atribuible a la exposición al HTA. Abstract in english A MEDLINE search was conducted to identify relevant references, to review the information on adverse effects of tobacco smoking and environmental tobacco smoke (ETS). Occupational exposure to ETS causes significant damages to food industry workers. High levels of mutagenic substances have been demon [...] strated in restaurant air as well as in the urine samples from those workers. Exposition to 3-aminophenyl, a hemoglobine-associated carcinogen. The best way to protect these workers is the reduction of tobacco smoking in restaurants, hotels, bars and taverns. In restaurant workers, ETS attributable risk for lung cancer is evident.

López-Antuñano, Francisco Javier; Tovar-Guzmán, Víctor José.

254

Energy conservation and retrofitting potential in Hellenic hotels  

Energy Technology Data Exchange (ETDEWEB)

Energy consumption data from 158 Hellenic hotels and estimated energy savings that result from the use of practical retrofitting techniques, materials and new energy efficient systems are presented. The data were collected during an extensive energy audit of buildings that was carried out in Hellas, within the frame of a National Energy Programme sponsored by the CEC VALOREN Programme, for energy conservation in buildings. During this short monitoring campaign and on-site visits of a trained panel of enegineers to each building, all information related to the building`s construction, heating, cooling and lighting systems, and all other mechanical and electrical systems, was collected. The main results and energy characteristics of cooling, heating and lighting on energy consumption and performance are discussed. The annual average total energy consumption in hotels ins 273 kWh/m{sup 2}, one of the highest among all categories of buildings. Several scenarios for possible interventions to the building`s outer envelope, heating, cooling and lighting systems are proposed and evaluated, in order to assess the effectiveness of various energy conservation techniques. Based on the results from several simulations, it is concluded that it is possible to reach an overall 20% energy conservation. (orig.)

Santamouris, M. [Group Building Environmental Studies, Dept. of Applied Physics, Univ. of Athens (Greece); Balaras, C.A. [Group Energy Conservation, IMPAE, National Observatory of Athens (Greece); Dascalaki, E. [Group Building Environmental Studies, Dept. of Applied Physics, Univ. of Athens (Greece); Argiriou, A. [Group Energy Conservation, IMPAE, National Observatory of Athens (Greece); Gaglia, A. [Group Building Environmental Studies, Dept. of Applied Physics, Univ. of Athens (Greece)

1996-12-01

255

What do hotels and hospitals have in common? How we can learn from the hotel industry to take better care of patients  

Science.gov (United States)

Despite widely divergent public perceptions and goals, hotels and hospitals share many core characteristics. Both serve demanding and increasingly well-informed clienteles, both employ a large hierarchy of workers with varying levels of responsibility, and both have payments that are increasingly tied to customer/patient evaluations. In the hotel industry, decades of management experience and market research have led to widespread improvements and innovations that improve customer satisfaction. But there has been incredibly little cross-fertilization between the hotel and hospital industries. In this paper, we first consider the changes in the healthcare system that are forcing hospitals to become more concerned with patient satisfaction. We discuss the similarities and differences between the hotel and hospital industries, and then outline several of the unique challenges that neurosurgeons face in taking care of patients and increasing their comfort. We cite specific lessons from the hotel industry that can be applied to patients’ preadmission, check-in, hospital stay, discharge planning, and poststay experiences. We believe that hospitals can and should leverage the successful advances within the hotel industry to improve patient satisfaction, without having to repeat identical research or market experimentation. We hope this will lead to rapid improvements in patient experiences and overall wellbeing.

Zygourakis, Corinna C.; Rolston, John D.; Treadway, James; Chang, Susan; Kliot, Michel

2014-01-01

256

What do hotels and hospitals have in common? How we can learn from the hotel industry to take better care of patients.  

Science.gov (United States)

Despite widely divergent public perceptions and goals, hotels and hospitals share many core characteristics. Both serve demanding and increasingly well-informed clienteles, both employ a large hierarchy of workers with varying levels of responsibility, and both have payments that are increasingly tied to customer/patient evaluations. In the hotel industry, decades of management experience and market research have led to widespread improvements and innovations that improve customer satisfaction. But there has been incredibly little cross-fertilization between the hotel and hospital industries. In this paper, we first consider the changes in the healthcare system that are forcing hospitals to become more concerned with patient satisfaction. We discuss the similarities and differences between the hotel and hospital industries, and then outline several of the unique challenges that neurosurgeons face in taking care of patients and increasing their comfort. We cite specific lessons from the hotel industry that can be applied to patients' preadmission, check-in, hospital stay, discharge planning, and poststay experiences. We believe that hospitals can and should leverage the successful advances within the hotel industry to improve patient satisfaction, without having to repeat identical research or market experimentation. We hope this will lead to rapid improvements in patient experiences and overall wellbeing. PMID:24818061

Zygourakis, Corinna C; Rolston, John D; Treadway, James; Chang, Susan; Kliot, Michel

2014-01-01

257

UK CropNet  

Digital Repository Infrastructure Vision for European Research (DRIVER)

This review explores the UK CropNet site. The project is aimed at aiding the comparative mapping of cereal and other crop genomes. The site provides software tools for use by those working on genome mapping, and access to an array of databases that will be of interest to all members of the plant genomics research community, using several ACeDB interfaces. All screen views from the website are reproduced with the kind permission of Dr Sean May, Director, Nottingham Arabidopsis Stock Centre (NA...

Wixon, Jo

2000-01-01

258

UK Air Pollution Bulletin  

Science.gov (United States)

Hourly updates of levels of benzyne, 1-3 butadiene, ozone, nitric oxide, sulfur dioxide, carbon monoxide, and particles in Britain's air are accessible at the UK Air Pollution Bulletin Website. Provided by the United Kingdom Department of Transport, Environment and the Regions, this site gives air quality information along with yearly average concentrations of the above-mentioned chemicals, graphical summaries, historical summaries, and maps and information about monitoring sites. The data pages are arranged in a versatile way so that users can view information by geographic site, pollutant, or year. Daily, weekly, and annual summaries of pollutant concentrations are available.

259

Corporate Social Responsibility (CSR and Sustainability in Asian Luxury Hotels: Policies, Practices and Standards  

Directory of Open Access Journals (Sweden)

Full Text Available The tourism and hospitality industry claims to embrace the concept of corporate social responsibility (CSR but it seems unclear how and if companies integrate CSR activities into the core business and how they demonstrate real impacts and positive changes. The purpose of this research is to understand how Asian luxury hotels communicate about their CSR policies, practices and standards. It gives insights of best practices of CSR from luxury hotel groups that operate predominantly in Asia. The findings reveal that CSR is a blurry subject and there is a lack of an overall accepted definition and guidelines. The reporting of CSR activities by the Asian luxury hotels includes various overall activities, many of which are normal business practices. Many of these hotel groups are adopting international standards and most of them underline the importance of the environment and society. The study concludes that the motivation for CSR is oriented towards sustaining the basis for their operations. The outcome of the research suggests that further studies should analyze different hotel segments, such as local hotels or small-medium size hotels, in one particular country or comparing between various countries.

Vimolboon Cherapanukorn

2014-03-01

260

Territorial expansion of hotel chains in countries of South-eastern Europe  

Directory of Open Access Journals (Sweden)

Full Text Available The paper discusses the market of Serbia and neighboring nine countries: Slovenia, Croatia, Bosnia and Herzegovina, Montenegro, Albania, Macedonia, Romania, Bulgaria and Greece. The aim is to present a comparison with the number of hotel chains, brands and facilities in the surveyed countries in South-eastern Europe. While Serbia, Slovenia, Macedonia and Romania almost exclusively attractive as the continental areas, countries such as Greece, Croatia, Bulgaria and Montenegro are popular mass bathing tourism destinations. This fact directly indicates the types of international hotel facilities (in first case there are city and conference types and in the other case there are resorts. The results show that a total of 21 international hotel chains are operating in the observed region, with the dominance of the markets of Bulgaria, Greece and Romania. Among them, Bulgaria has the largest number of individual hotel chains (11 chains, but Greece prevails when it comes to international hotel brands (19 brands and individual objects (71 facilities. On the other side, the Serbian market has relatively modest offer with a total of seven hotel chains and eight brands, while the number of individual objects are significantly lower of the region maximum (only 13 objects. Based on the above, the observed countries are relatively new and potentially important macro market for future investments in hotel facilities. [Projekat Ministarstva nauke Republike Srbije, br. 47007

Petrovi? Marko D.

2013-01-01

 
 
 
 
261

Optimal installation of two heat pumps in a hotel  

Energy Technology Data Exchange (ETDEWEB)

In December 1979 a heat pump was brought into service in the hotel and restaurant 'Haus Baehner' in Niederfischbach. With the help of two heat pumps heat recovering measures are being achieved. Here it is a matter of water-to-water heat pumps, which work with, as the case may be, two compressors. These heat pumps are available in seven power categories between 8.2 and 63 kW rated power. The refrigerating circuit works with the safety-refrigerant R12 so that the removal of heat from a -15/sup 0/C medium is still possible. On the warm side, maximum temperatures up to 70/sup 0/C are possible.

Groos, J.

1980-03-01

262

HOTEL MANAGERS' BEHAVIOUR TOWARDS CHANGE UNCERTAINTY IN GREECE  

Directory of Open Access Journals (Sweden)

Full Text Available Organizational change is an intrinsic attribute of nature that provokes emotional and psychological effects. However, today there is a rising concern about the pace, frequency and content of change. Consequently, employees’ tolerance-of-ambiguity rises as a critical competitive advantage that facilitates organizations to react quickly and change successfully. The paper examines managers’ emotional and cognitive attitudes in the workplace and their influence in tolerance of change ambiguity. The research sample consists of 180 Greek hotel managers. The results of the principal components analysis indicate that three factors characterize managers’ emotions, namely pleasure, arousal and dominance; and two their involvement respectively, namely importance and interest. Further, regression results illustrate the influence of dominance, importance, job satisfaction and organizational commitment in managers’ tolerance-of-ambiguity. Concluding, the paper suggests certain policies for increasing managers’ tolerance-of-ambiguity and thus, their performance during change.

Kleanthis Katsaros

2012-11-01

263

EFFORTS PERFORMED BY HOTELS IN BALI IN LOOKING AFTER THE ENVIRONMENT  

Directory of Open Access Journals (Sweden)

Full Text Available A study on “Efforts perpormed by hotels in Bali in looking after the environment” was undertaken in 2009, by utilising data from July, 2008 until June, 2009. Objectives of the study was for collecting data on any efforts undertaken by hotels in looking after the environment especially related to minimising water consumption, garbage handling, the use of chemicals (especially cleaning chemicals, minimising energy consumption and ecosystem conservation (measured from the proportion of natural vegetation. Data were collected from interviews, document checkings and distributing questionaires. Results of the study showed that in average water consumption of hotels in Bali was 115 litres / guest night. It was considered low, less than the benchmark of Green Globe/Earthcheck which was 1,300 litres / guest night. The average of energy consumption was 0.322 MJ per guest night, which was still much below the baseline levels / standard of 340 MJ / guest night. In average garbage/waste produced by hotels was 0.0309 litre/guest night. This was also much below the baseline of 6 litres / guest night. The use of biodegradable cleaning chemicals in the hotel was averaged 35% which should be a minimum of 50%. There were 22% only of hotels which used cleaning chemicals that were biodegradable over 50% (over the standard. In average the proportion of natural vegetation in a hotel was 29%. There were 43% of sampled hotels of which their natural vegetation was over the baseline of 33%. Thus, hotels in Bali should improved their performance in looking after the environment, especially dealing with cleaning chemicals and ecosystem conservation. In this regards, they should increase the proportion of the use of biodegradable cleaning chemicals and increase the proportion of land kept with their natural vegetation.

I.N. Artawan

2010-02-01

264

THE INFLUENCE OF CUSTOMER RELATIONSHIP MANAGEMENT (CRM ON CUSTOMER LOYALTY IN JW MARRIOTT HOTEL SURABAYA  

Directory of Open Access Journals (Sweden)

Full Text Available Customer Relationship Management (CRM merupakan salah satu strategi untuk mempertahankan pelanggan. Dengan terjalinnya hubungan yang erat diharapkan pelanggan menjadi loyal pada perusahaan. Penelitian ini bertujuan untuk mengetahui pengaruh CRM terhadap loyalitas pelanggan di Hotel JW Marriott Surabaya dengan teknik analisis regresi linier berganda. Hasil penelitian menunjukkan bahwa CRM yang meliputi financial benefits, social benefits dan structural ties berpengaruh positif dan signifikan terhadap loyalitas pelanggan Hotel JW Marriott Surabaya. Faktor yang berpengaruh dominan terhadap loyalitas pelanggan Hotel JW Marriott Surabaya adalah structural ties.

Fransisca Andreani

2012-01-01

265

Factors Influencing e-Business Adoption in the Greek Hotel Sector  

Science.gov (United States)

The purpose of this research is to identify the impact of business process improvement in the area of e-marketing in the hotel industry. The research identifies the barriers which block organizational change effort. A sample of thirty hotels in the city of Athens was used.This paper presents a SWOT analysis of the hotel sector, identifying the strengths, weaknesses, opportunities and threats that firms faced in the process of change. The results show that the majority of firms use, to a small extent, the e-marketing concept to improve their communication strategy and reach market segments.

Samanta, Ir.; Kyriazopoulos, P.

266

UK TWG 26 Mercury emissions from UK Power Plant  

UK TWG 26 Mercury emissions from UK Power Plant At present, UNEP is leading negotiations into a global treaty on mercury, which is expected to be signed in 2013. It would therefore seem reasonable to ensure that the recommendations of the BREF were consistent with the provisions of this treaty. Many…

267

UK energy professionals critical of current Energy Bill | UK Energy ...  

Apr 27, 2012 ... What has become clear is that getting the governance right is essential if the UK \\is to move forward in a transparent and legitimate manner which enables that ... \\the UK Climate Change Act as an example of good governance and ... reflect the \\interests of large energy suppliers rather than their customers.

268

The UK Research Councils - RCUK  

... UK brand value when seeking to attract or retain investment from global \\businesses. ... BBSRC focuses on tackling major bioscience research challenges \\such as ... of ways to combat poverty, respond to globalization and global security \\issues, ... UK Government on their development, and manages international \\research ...

269

Entrepreneurship and UK Doctoral Graduates  

Science.gov (United States)

This paper discusses the experience of UK doctoral graduates in pursuing entrepreneurial careers: there is evidence that this applies to a substantial number--about 10%--of doctoral graduates. The nature of their experience was explored using 37 interviews with doctoral entrepreneurs. The research was funded by Vitae (www.vitae.ac.uk), an…

Hooley, Tristram; Bentley, Kieran; Marriott, John

2011-01-01

270

UK manufacturers construction joint venture  

Energy Technology Data Exchange (ETDEWEB)

This report examines the legal and commercial framework for UK manufacturers to collaborate in a construction venture for a small combustion/steam cycle power plant fueled with biomass. The integration of technology and project plan, the working capital and capitalisation, financial aspects, the market plan, turnkey packages, joint venture entities, and collaboration are discussed. (UK)

NONE

1999-07-01

271

Energy Transitions | UK Energy Research Centre  

No response, Jenny, Cooper, National Grid, jennifer.cooper@uk.ngrid.com. No \\response ... Declined, David, Hendry, University of Oxford, dfhendry@yahoo.co.\\uk ... No response, John, Mitchell, Chatham House, john@jvmitchell.demon.co.uk\\.

272

UK Plan for Shipments of Waste  

www.defra.gov.uk UK Plan for Shipments of Waste May 2012 Contents UK Plan for Shipments of Waste .. 3 Introduction .. 3 Statutory requirements .. 4 Shipments of waste for disposal: Summary .. 4 Shipments of waste for ...

273

Tasks to Jobs: Developing a Modular System of Training for Hotel Occupations.  

Science.gov (United States)

The report discusses job requirements for the provision of meals and hotel industry, career development, the recruitment of trainees and performance appraisal, with reference to management, restaurant, bar, kitchen and housekeeping sectors.

1979-01-01

274

Analyzing the Training and Internship Needs Assessment of Verbal Communication Skills amongst Hotel Practitioners  

Directory of Open Access Journals (Sweden)

Full Text Available There is a need to expose the learners in the hospitality industry to real workplace requirement in terms of communication skills. In view of its importance, human resource managers, researchers and educators in the field of hospitality management or the hotel practitioners have to pay more serious attention to it. Thus, it is pertinent that both employers and potential employees have a consensus on what are to be instilled in the learners as this would prepare them for the actual hotel reception practices which in particular are the verbal communication skills. A needs analysis in the form of a questionnaire, distributed to the hotel managers and the interns involved help to identify the verbal communication skills that the interns require. These findings will also assist the curriculum designers in producing future hotel management professionals that can function effectively at their workplace.

Suzana Rahim

2011-08-01

275

KEPUASAN DAN LOYALITAS KONSUMEN KORPORAT UNTUK ACARA MICE TERHADAP KUALITAS PELAYANAN HOTEL HSTH  

Directory of Open Access Journals (Sweden)

Full Text Available Tourism and Hotel businesses are moving forward, espesially for MICE event. The objectives of this research were to analyze the factors of corporate customer satisfaction and loyalty on MICE event at hotel HSTH, the difference of satisfaction and loyalty beetwen governmental and non-governmental institutions, and to form the strategies of Hotel HSTH. It was conducted by using Structural Equation Modelling (SEM, Importance Performance Analysis (IPA, Customer Satisfaction Index (CSI and Custommer Loyalty Index (CLI. Based on the five dimension of Parasuraman, the most important factor was tangible dimension. The recommendations were: to upgrade all atribute espesially from tangible dimension and other atribute; to increase the knowledge of the hotel staff; and to monitor program and supervisory of the working quality.

Agus Prihanto

2013-01-01

276

UK gas supply problems  

Energy Technology Data Exchange (ETDEWEB)

The hope that Southern North Sea gas could solve some of British Gas Corp.'s seasonal demand problems likely has been killed by the new supplementary petroleum duty imposed on both oil and gas. Further, the already existing petroleum Revenue Tax (PRT) coupled with rig shortages and financing woes on the gas gathering system probably will mean the Norwegian Statfjord gas will go to Norway. Despite protests from the industry, one of the few remaining in the UK, this latest imposition will apply to all new gas contracts between the oil companies and the monopolistic buyer, the British Gas Corp. The only exemption is for gas supplied under contracts signed before the end of June, 1975. These exempt supplies, which also are free from PRT, are currently priced at only approx. 4 p ($.09) a therm. A new tax, low prices, and a lack of jackup rigs do not auger well for a southern sector revival.

1981-05-01

277

UK activists expose Canada'  

...UK activists expose Canada's tarred reputation Climate & Capitalism An ecosocialist journal Home About Ecosocialist Notebook Book Reviews Archives Articles By Subject Articles by Date MRonline Monthly Review MR Press MRzine Economist’s Travelogue You are here: Home / 2012 / October / 18 / ...and a few heckles, I did my best to explain: “These foreign radicals from the Canadian Government are now here in Europe, trying to hijack our regulatory systems in order to pursue their radical ideological agenda of expanding the tar sands…” This was a reference to a notorious ...new resource for pipeline activists (posted on August 20, 2013) Category: Canada & Quebec, Ecosocialist Notebook | Tagged: Danny Chivers, Ian Angus Previous: Editors resign from leading environment journal Next: Nature’s matrix: Linking agriculture, conservation and food sovereignty More Ecosocialist Notebook … Pete Seeger, 1919-2014 Doug Taylor, ...

278

Condensation system with seawater in the Royal Solaris Hotel of Cancun; Sistema de condensacion con agua salada en el hotel Royal Solaris de Cancun  

Energy Technology Data Exchange (ETDEWEB)

After performing a technical study, during the month of September of 1998, in the facilities of Villas Solaris, S.A. de C.V., specifically in the Royal Solaris Hotel, towers Royal and Caribe, important opportunities of saving were found, which were evaluated technical and economically to be able to present to Villa Solaris, S.A. of C.V., an energy saving project highly profitable that allows to obtain great economic benefits, a better service for the hosts and an important step to the reduction of the operative expenses (energy), that guaranteed the future competitiveness of the hotel in the zone. The base of the energy saving opportunities is the substitution of the air conditioning equipment, since the installed ones in the Hotel, are very deficient equipment (piston in Caribbean Tower) or because of by International ecological Norms they will be obsolete in short time (centrifugal R-11 Torre Royal). In addition the service machine area of the Hotel was centralized in a single site. The substitution measure of the air conditioning systems, contemplated the installation of centrifugal equipment of high efficiency (0.65kW/Ton at full load) cooled with brackish water, that is a very abundant resource in the zone and does not represent any cost for the Hotel. The waste heat of the refrigeration machines is contemplated to be used to preheat the service water and the swimming pool water by means of heat exchange equipment. In order to arrive to the desired optimal temperatures the advantage of the installation of the already existing in the Hotel thermo solar systems was taken into consideration. When implementing this global system, the use of cooling towers was eliminated, that was the equipment that cools the condensation water of the air conditioning equipment. In addition the use of the steam boilers was eliminated that made the function of warming up the service water, reason why an important saving of fuel was generated. [Spanish] Despues de haber realizado un estudio tecnico, durante el mes de septiembre de 1998, en las instalaciones de Villas Solaris, S.A. de C.V., especificamente en el Hotel Royal Solaris, torres Royal y Caribe, se encontraron importantes oportunidades de ahorro, mismas que fueron evaluadas tecnica y economicamente para poder presentar a Villa Solaris, S.A. de C.V., un proyecto de Ahorro de Energia altamente rentable que permita obtener grandes beneficios economicos, un mejor servicio para los huespedes y un importante paso para la reduccion de los gastos operativos (energeticos), que garantizara la futura competitividad del hotel en la zona. La base de las oportunidades de ahorro es la sustitucion de los equipos de aire acondicionado, puesto que los instalados en el Hotel, son equipos muy deficientes (piston en Torre Caribe) o que por normas ecologicas internacionales quedaran obsoletos en poco tiempo (centrifugos R-11 Torre Royal). Ademas se centralizo en un solo sitio el area de maquinas de servicio del Hotel. La medida de sustitucion de los sistemas de aire acondicionado, contemplo el instalar equipos centrifugos de alta eficiencia (0.65kW/Ton a plena carga) enfriados con agua salada, que es un recurso muy abundante en la zona y no representa costo alguno para el Hotel. El resto del calor de las maquinas de refrigeracion se contempla utilizar para precalentar el agua de servicio y el agua de alberca mediante equipos de intercambio de calor. Para llegar a las temperaturas optimas deseadas se aprovecho la instalacion de sistemas termosolares que ya existe en el Hotel. Al implementar este sistema global, se elimino la utilizacion de torres de enfriamiento que era el equipo que enfria el agua de condensacion de los equipos de aire acondicionado. Ademas se elimino la utilizacion de las calderas de vapor que hacian la funcion de calentar el agua de servicios, por lo que se genero un ahorro de combustible importante.

Herrero, Juan F.; Hernandez A, David [Celsol, S.A. de C.V., Nuevo Leon (Mexico)

1999-07-01

279

British Society of Neuroradiologists, annual meeting, Hilton National Hotel, Stansted Airport, Essex, UK, 8-9 October 1993. Abstracts  

International Nuclear Information System (INIS)

Eighteen abstracts of scientific papers are presented which were read at the Annual Meeting of the British Society of Neuroradiologists, held in Essex from 8-9 October 1993, dealing with the diagnostic evaluation of a variety of brain diseases. (orig.)

1994-02-01

280

Dynamic pricing agreements of Norwegian hotels from the corporate accounts perspective  

Digital Repository Infrastructure Vision for European Research (DRIVER)

A common problem in the hospitality industry, perishable products and services, has led hoteliers to seek for new strategies in their pricing. Revenue management is a relatively new science that mixes together different revenue optimizing strategies. Dynamic pricing, a part of revenue management, is a familiar concept in the hotel industry and was presented to buyers about a decade ago. Dynamic pricing is already in use with the published daily rates of hotels, and increasingly with corporate...

Hyrka?s, Jouni

2011-01-01

 
 
 
 
281

Creating marketing strategies for wedding business unit of Amari Atrium Hotel  

Digital Repository Infrastructure Vision for European Research (DRIVER)

Abstract Date: May 29, 2008 Course: Master Thesis (EFO 705) Authors: Apiwat Suvagondha 790819 Pattamaporn Soparat 840216 Tutor: Tobias Eltebrandt Title: Creating marketing strategies for wedding business unit of Amari Atrium Hotel Problem: What should be marketing strategies for wedding business unit of Amari Atrium Hotel? Purpose: The aim of our thesis is to analyze the wedding market in Bangkok together with consumer purchasing behavior of Thai’s couple regarding to wedding ceremony in or...

Suvagondha, Apiwat; Soparat, Pattamaporn

2008-01-01

282

A DELPHI SURVEY ON HOTEL SERVICE QUALITY FRAMEWORKS AND THEIR APPLICATION  

Digital Repository Infrastructure Vision for European Research (DRIVER)

Hotels have become an important aspect of a destination. It is therefore necessary to carry out evaluation of various studies and underpinning concept of quality models used in creating and sustaining leading service culture in hotels. This paper seeks to evaluate some of these expert frameworks using literature survey as the main source of deriving various expert propositions. Findings from the literature survey were further evaluated by Delphi team discussions to help generate recomme...

Wadawi, Joe Kibuye

2010-01-01

283

Specificities, Obstacles and Limits to Building Customer Loyalty in Mountain Resort Luxury Hotels  

Digital Repository Infrastructure Vision for European Research (DRIVER)

Customer loyalty in mountain resort luxury hotels is truly challenging; it presents specificities, obstacles and limits. We shall base our findings on the example of Courchevel, located in the Savoie region, in France, a resort renowned worldwide for its concentration of luxury and 5-star hotels with their star-winning chefs that testify to this. One rarely mentions customer loyalty there and the concept remains intuitive and empirical; it would require finer analyses, genuine competences and...

Maud Tixier

2011-01-01

284

An Assessment of Lodgers’ Value Perception of Hotel Facilities and Services  

Digital Repository Infrastructure Vision for European Research (DRIVER)

This paper aims at investigating attributes that affect hotel room pricing based on customers’ perception. A related objective is to create a model of these perceptions which will serve as a framework for would-be investors and managers. The paper also examines previous literature on the issue of lodgers’ perception of hotel attributes and pricing techniques. A hedonic model was developed which included the identified significant attributes. The findings show that regular power a...

Otegbulu, Austin C.; Odu Tenigbade

2011-01-01

285

Entertainment & Arts’ effect on Hotel & Restaurant Industries : An Empirical Study of Sweden  

Digital Repository Infrastructure Vision for European Research (DRIVER)

  The purpose of this study is to examine the relationship between the presence of the Arts (the arts, and museums) and Entertainment (Sports) industries and the core of the hospitality industry, being hotels and restaurants, in Sweden. More specifically, it deals with how the development of sport, the arts and museum industries is related to the development of Hotel and Restaurant industries in the country. This has been tested by multiple regression models and results do not reject the fir...

Jalali, Nasim

2013-01-01

286

Strategic Marketing Analysis and Planning for Gloria Palace San Agustin Thalasso and Hotel in Spain  

Digital Repository Infrastructure Vision for European Research (DRIVER)

The tertiary industry on the Gran Canary Island is increasing sharply, comprising a rising number of visitors per year who have brought more wealth than banana plantations could ever have done. Gloria Palace San Agustín Thalasso & Hotel is one of the famous hotels on the Gran Canary Island and it has just experienced a new and significant renovation. Thus, the necessity of a Strategic Marketing Analysis and Planning, as one possible tool to promote the new, modern and comfortable image and t...

Pham, Thu Ngan

2012-01-01

287

SOFTWARE IN TOURISM INDUSTRY : A Study On Emerging New Niches Of Software In Hotel Industry  

Digital Repository Infrastructure Vision for European Research (DRIVER)

This study was structured as a part of Bachelor Degree thesis in Tourism Degree Programme in Laurea University of Applied Sciences. The study examines the role of software as a major component of ICTs (Information and Communication Technologies) in hotel industry in Finland. The study was conducted in three major hotel chains in Finland in order to identify the scope and possibility of developing new software module within the periphery of contemporary Property Management Systems (PMS). Marke...

Regmi, Krishna Kumar; Thapa, Bikesh

2010-01-01

288

Opportunities and Threats of E-marketing of the Hotel Sol Tenerife on Russian Market  

Digital Repository Infrastructure Vision for European Research (DRIVER)

The purpose of the present study is to create valuable information for the Spanish hotel Sol Tenerife about characteristics of e-marketing in Russia. The study investigates main opportunities and threats which a foreign hotel has to consider when implementing the Internet marketing strategy in the country. The specifics of Russian travelling market and consumer behaviour are explained. The theoretical frame for the work is created based on the review of a secondary data concerning gener...

Zyrina, Ekaterina

2011-01-01

289

Analysis Electronic Service Quality through E-S-Qual Scale: The Case Study of Nowshahr Hotel  

Directory of Open Access Journals (Sweden)

Full Text Available The aim of this study is to analyze the electronic service quality in Arsh Hotel which is located at Nowshahr city using Kano and E-S-Qual scale. All Given the importance and position of electronic hotel service and the growing trend of electronic hotel services in the country in recent years, now is the financial and credit institutions and banks have found a good position to maintain and develop effective strategies without the utilization of scientific and practical management Information and communication is not possible. Today, hotels in order to remain competitive need to improve the quality of its electronic services to the linear view of this topic are not comprehensive. In order to study integrated model E-S-Qual and Kano is used that with removal the linear hypothesis is. In the first step towards electronic service quality factors based on the Arsh Hotel E-S-Qual model to determine the current practice of banks and provide the service expectations of customers and their vision of electronic service quality mentioned has been evaluated. In the first step factors towards electronic service quality the Arsh Hotels based on E-S-Qual model to determine the current practice of hotels and provide the service expectations of customers and their vision of electronic service quality mentioned has been evaluated. Considering the gap between customer expectations and current practice of hotels in providing these services, services to the two categories is divided into weak and strong. In the second step of research with integrating E-S-Qual and Kano model, service quality factors based on Kano model classified to determine which features of electronic service quality determined by the model E-S-Qual and evaluated, is the strategic importance in relation to customer satisfaction.

Hossein Rezaei Dolatabadi

2013-03-01

290

Travelling Pattern and Preferences of the Arab Tourists in Malaysian Hotels  

Digital Repository Infrastructure Vision for European Research (DRIVER)

This study examined the travelling pattern of the Arab tourists in relation to their purpose and frequency of visit, duration of stay, travelling companions and activities engaged in during the vacation.  The preferences of these tourists for hotel restaurant food and front office attributes while staying in selected five star hotels were also investigated.  The result demonstrated that Arab tourists came to Malaysia mostly for a vacation with their spouse and children, and the majority of ...

Zulkifli Ibrahim; Mohd Salehuddin Zahari; Maimunah Sulaiman; Zulhan Othman; Kamaruzaman Jusoff

2009-01-01

291

Interval-Valued Intuitionistic Fuzzy Multicriteria Group Decision Making Approach for Hotel Selection  

Digital Repository Infrastructure Vision for European Research (DRIVER)

Evaluating and selecting the most suitable hotel location for development is complex and challenging. To effectively deal with this problem, this paper presents an interval-valued intuitionistic fuzzy multicriteria group decision making approach for evaluating and selecting hotel locations. The subjectiveness and imprecision of the decision making process are adequately modeled by the use of interval-valued based intuitionistic fuzzy numbers. The concept of ideal solutions is adopted for dete...

2013-01-01

292

INTERNET SERVICE MARKETING IN THE HOSPITALITY SECTOR – A CASE STUDY OF VIZERGY HOTELS  

Digital Repository Infrastructure Vision for European Research (DRIVER)

In this paper we find how internet service marketing in today’s competitive world plays a major role in hospitality sector. This is explained with a case study of Vizergy hotels how they used their internet service marketing to get customers from all around the globe and some of the challenges of its hotels in Manhattan like Walcott facing. The paper also contains strong recommendation at the end to improve their lacking.
Key words: Service marketing, Internet, Vizergy, Hospital...

Abhishek Kumar Das

2008-01-01

293

Mixed-Asset Portfolio Optimization with Private and Public Hotel Real Estate  

Digital Repository Infrastructure Vision for European Research (DRIVER)

There has been a renewed interest by international institutional investors in the US hotel property market and increased interest in Real Estate Investment Trusts. One challenge these investors face is if it is feasible to simultaneously invest in a specific property type, both privately and publicly. In order to determine if their portfolios would benefit from the inclusion of private and public hotel real estate investors will have to carefully take into consideration: expectations for retu...

Williams, Kwamie; Wippel, James

2013-01-01

294

Empowerment, Contextual Performance & Job Satisfaction -      A Case Study of the Scandic Hotels in Jönköping -  

Digital Repository Infrastructure Vision for European Research (DRIVER)

Purpose: The purpose of this study was to examine the relationship between job satisfaction among hotel employees as well as the relationship between employee empowerment and contextual performance behaviours. Background: Most managers and scholars emphasize that an organization’s most important tool for gaining a competitive advantage is its people and; in order for the firm to attain success employees must be involved and active. It has been argued that success within the hotel industry l...

Alibegovic, Sandra; Hawkins, Andrew; Parmar, Mitesh

2009-01-01

295

Focus on the Customer : Customer relationship management at BEST WESTERN Hotel Kokkola  

Digital Repository Infrastructure Vision for European Research (DRIVER)

The commissioner of this thesis was BEST WESTERN Hotel Kokkola. The company offers accommodation and conference services in Kokkola, for both private consumers and companies. The working-life instructor for this thesis was hotel manager Sari Jukonen. The objective of this thesis was to create a customer register for the commissioning company. The purpose of the register was to help with marketing, as well as in fulfilling customers’ needs. The theoretical framework consisted of customer...

Korpi, Kaisa-maria

2012-01-01

296

¿Prefieren los turistas hospedarse en hoteles cuyos restaurantes adoptan practicas de sustentabilidad? Do the Tourists Prefer to Stay in Hotels with Restaurant that Adopts Sustainable Practices?  

Directory of Open Access Journals (Sweden)

Full Text Available En los últimos años la preocupación por el medioambiente y la sustentabilidad de los destinos turísticos se ha convertido en un tema bastante discutido en el área de la hospitalidad. En este sentido, un establecimiento que ofrece servicios alimenticios en hoteles sea de pequeño, medio o gran porte debe estar preocupado por adoptar una política sustentable y responsable pensando más allá de la promoción de su imagen. El objetivo de este trabajo fue verificar si los consumidores de servicios turísticos que viajan por placer prefieren o no hospedarse en hoteles cuyos restaurantes adoptan prácticas de sustentabilidad. El estudio es de naturaleza cuantitativa y se caracteriza como descriptivo. Los resultados indican que el 46% de los participantes tienden a coincidir en que acciones de sustentabilidad son importantes para elegir un restaurante de hotel, mientras que el 30,1% tiende a discrepar. Estos posibles turistas presentan una escasa propensión a preferir restaurantes de hoteles que adopten prácticas sustentables en su gestión. Asimismo, se verificó que los participantes de ambos géneros no están dispuestos a pagar más por los establecimientos que realizan estas acciones. En base a los resultados es posible concluir que estas cuestiones poco interfieren en las preferencias de los consumidores.In recent years concerns about the environment and sustainability of tourist destinations has become a topic widely discussed in the hospitality industry. In this sense, an establishment that provides food service in hotels, whether small, medium or large, should be concerned to adopt a sustainable, thinking beyond the promotion of your image. This study aims to determine if the consumers of tourism services that travel for pleasure prefer to stay in hotels where it's restaurant adopts sustainable practices. The research is quantitative and is characterized as descriptive. The results indicate that 46% of respondents tend to agree that sustainability initiatives are important in choosing a hotel restaurant, while 30.1% tend to disagree. These potential tourists have little propensity to prefer hotel restaurants that adopt sustainable practices. Moreover, it was found that participants of both genders are not willing to pay more for facilities that perform these actions. Based on the results, we conclude that these issues has little to interfere with consumer preferences.

Francisco Vicente Sales Melo

2012-10-01

297

Repeat Guests Perception about New Facilities and Increased Price at Padma Hotel Bandung  

Directory of Open Access Journals (Sweden)

Full Text Available In 2009 after one and a half year closed for reconstruction, Malya Hotel Bandung renewed,reopened, rebranded with new name Padma Hotel Bandung. The changes are not only aboutthe name but also the logo, the concept, the grade, and the facilities inside and outside room.This results in higher price to customers. At the opening, Padma Hotel Bandung has focusedtheir marketing promotion on Malya repeat guest . The management concerns about theguests’ perception about the additional price because they will be the main visitors to thehotel. Survey was conducted and the findings reveal that the guests’ perception about theoverall inside and outside room is really good. They agreed that Padma Hotel Bandung hasprovided better facilities compared to Malya Hotel. Some facilities have been identified toinfluence customers’ perception about the overall perception about new facilities. Related tothe increased price, the answer quite varies. The repeat guests stated their doubt about thefairness of the price. Even though, they wanted to come back due to emotional benefitscustomers can get from the new Padma Hotel.

Reza Ashari Nasution

2010-12-01

298

ARCHIVE: Defra, UK - Environmental Protection - Water - Water ...  

Jun 21, 2010 ... Defra - Department for Environment, Food and Rural Affairs. ... in the South East \\Water's Revised Draft Management Plan that should be given ... 11 May 2010 at \\the Ramada Hotel, Tinsley Lane South, Three Bridges, Crawley ...

299

UK Transport Carbon Model | UK Energy Research Centre  

Mar 26, 2010 ... International · EERA Project ... Special Issue on Modeling Transport (Energy) \\Demand and Policies. The UK Transport Carbon ... gas emissions. Published in \\Transportation Research Part A: Policy and Practice, 49, 132-148.

300

UK faces a generation gap  

Energy Technology Data Exchange (ETDEWEB)

The UK could face a significant power shortfall from closure of coal plants unable to meet EU regulations unless investment in new plant and technology is implemented soon, according to Alan Johnson, UK trade and industry secretary, speaking recently to business and trade union leaders. A study by Mitsui Babcock forecasts the UK will need to replace at least 18 GW of power by 2015. Considering the time scales for commissioning new power plant, action is needed as soon as possible. The article outlines technologies available to improve generation efficiency and reduce carbon dioxide emissions such as those in which Mitsui Babcock has experience. 2 figs.

NONE

2006-01-15

 
 
 
 
301

UK policy: A success story?  

Digital Repository Infrastructure Vision for European Research (DRIVER)

Child poverty is at the heart of the United Kingdom (UK) government’s social policy agenda. Child poverty rose rapidly in the 1980s; the child poverty rate was one of the highest in Europe by 2000. In 1999, the government’s objective was to reduce child poverty by 50% by 2004/2005, which it narrowly failed to meet. In 2005/2006, there was an increase in child poverty. An index of child well-being found that the UK was 21st out of the 25 European Union countries. Overall, the UK came in la...

2007-01-01

302

Performance Appraisal at Four and Five Star Hotels: Ankara Case  

Directory of Open Access Journals (Sweden)

Full Text Available Nowadays, tourism establishments developing human resources and motivating will make it easier to reach their goals and those who cannot mange to do this will be obsolete in the ever-changing nature of the tourism business. The most important feature of the tourism sector is that it is based on human element and it s labor-intensive. Hence, human element is of great importance. This being the case, the customer satisfaction in accommodation establishments will be greatly dependent on the success of the personnel. Performance appraisal in this regard is a tool used to measure the performance of the employees in establishing job satisfaction and enhancing success. Performance appraisal indicates the performance of the individuals and gives insights as to what should be done to improve the performance. As well as promoting the communication between the employees and the establishment. From the perspectives of the managers, it paves the way for an efficient information flow about the performance of the personnel and makes job planning more rationally. This study first examines performance and performance appraisal. Then, through a field study, deficiencies in the application of performance appraisal were determined in the four and five star hotel establishments. According to the results obtained, some suggestions were put forward.

Yalç?n Arslantürk

2009-12-01

303

Tourists' satisfaction and loyalty in the hotel business: an application to the island of São Miguel, Azores  

Digital Repository Infrastructure Vision for European Research (DRIVER)

Given the recent competition in the hotel business and the constant search for satisfaction and loyalty of the guests, the objective of this study is to understand tourists’ perceptions of service quality offered at the hotels in São Miguel, and the factors contributing to their satisfaction and loyalty. Based on a reference model taken from literature on satisfaction and loyalty, na exploratory research of national and international tourists who stayed at the hotels of São Miguel was mad...

Couto, Joa?o Pedro Almeida; Batista, Maria Da Grac?a Ca?mara; Botelho, Diana Rocha

2011-01-01

304

The Differences between Local and International Chain Hotels in CSR Management: Empirical Findings from a Case Study in Thailand  

Digital Repository Infrastructure Vision for European Research (DRIVER)

This study aims to investigate the differences and similarities between managing CSR in international hotels and local hotels. The Banyan Tree Bangkok and the Chumphon Cabana Resort were included in a case study. The research examines the important reasons underlying the success of local hotels, while the research also reveals that CSR achievement is strongly related to the international level of firms. Archive document analysis, eight in-depth interviews, and site observations were employed ...

2013-01-01

305

Entre palabras y deseos: Análisis de contenido de la publicidad de los hoteles Between Words and Wishes: Content Analysis of Hotel Advertising  

Directory of Open Access Journals (Sweden)

Full Text Available El presente trabajo pretende investigar la publicidad de los hoteles utilizando métodos cualitativos de abordaje; y entender por qué el conjunto de símbolos (palabras presentes en esas publicidades, al ser decodificados, presentan similitudes en lo que respecta a los mensajes directos y subliminales. Se aplicó la técnica de análisis de contenido sobre los anuncios publicitarios de 40 establecimientos hoteleros. El análisis de los resultados indicó la existencia de un discurso heterogéneo en los textos y significados de las publicidades; y la intención de construir a través de slogans y palabras sueltas, un sentido de positividad en relación al lugar (ciudad y establecimiento, generando deseos individuales, potenciando demandas y alimentando el sistema capitalista a través del disfrute de los viajes por placer.The present paper investigates hotel advertising using qualitative methods to figure out why they use symbols (words in those publicities with similarities regarding both direct and subliminal messages. The technique of content analysis was applied on the advertising of 40 hotels. The results indicated: a the existence of different speeches in texts and meaning of publicities; b the intention to construct, through slogans and words, a positive view about the city and the hotel, creating wishes and upgrading demands, besides promoting the capitalist system through benefits on tourism trips.

João Mendes da Rocha Neto

2010-10-01

306

"UK today" Tallinnas / Tuuli Oder  

Index Scriptorium Estoniae

Vabariikliku inglise keele olümpiaadi raames toimus 9. nov.?2001 Tallinnas viktoriini "UK today" lõppvoor, mille korraldas üleriigiline inglise keele ainenõukogu. Osalesid 22 kooli kaheliikmelised võistkonnad. Viktoriini tulemused koolide lõikes ja küsimused õigete vastustega

Oder, Tuuli

2001-01-01

307

Aggregated UK air pollution indicators  

Energy Technology Data Exchange (ETDEWEB)

This paper presents the results of a study to develop aggregated UK indicators of air pollution. It was undertaken by WS Atkins Environment for the Department of the Environment, Transport and the Regions (DETR). (author)

Archer, Greg; Sykes, Victoria [Atkins (W.S.) Environment, Epsom (United Kingdom)

1998-10-01

308

ARCHIVE: Defra, UK - BSE - Publications  

Nov 1, 2010 ... A leaflet (PDF) been published which sets out the BSE testing .... UK strategy for \\research and development on human and animal health aspects ... and the \\Medical Research Council (MRC) have jointly published a strategy ...

309

Healthy Society - Research Councils UK  

Public Engagement with Research Strategy · Listening to the Public ... Smoking: \\UK research, started in the 1950s, showed the harmful effects of smoking. ... was \\instrumental in bringing forward legislation that led to the smoking ban in 2007.

310

ESMAcademicpub | UK Energy Research Centre  

(Eds.) Avoiding Dangerous Climate Change, Cambridge University Press ... \\Macroeconomic effects of efficiency policies for energy-intensive industries: the ... \\the UK MARKAL Model, SEEC International handbook on the economics of \\energy, ...

311

Impacts of the Quality of Working Life on the Hotel Employees  

Directory of Open Access Journals (Sweden)

Full Text Available The purpose of this research is to determine whether there exists any difference between the life quality conditions of the employees working in city and resort hotels. Additionally, another purpose is to determine the elements which the employees mostly care about. Quantitative part of the study region, 114 in Ankara, Antalya region, was collected from 115 employees. With the help of SPSS 19 program of data analysis, paired sample t test was applied and the work with respect to quality of life and satisfaction degrees of importance have been identified. In qualitative research an interview form consisting of eight half-structured questions has been prepared. In this research, in accordance with the method of confirming and disconfirming cases sampling which is among the qualitative research methods, in total ten employees were chosen including two administrators working in five star hotel enterprises in Ankara and Antalya, and the sample of the research consisted of these employees. According to their assessments related to the responsibilities and rights of employees, it is seen that in the city hotels the rules and rights are carried out in a particular order, but in resort hotels they are not carried out regularly. Looking at the views of employees about the total life of the employees and its impact on the working life quality, it can be said that the situation is better in the city hotels. At the end of the study, it is seen that in the city hotels working life quality conditions are perceived in a higher level in comparison with those employees working in resort hotels.

Mehmet TUNCER

2013-03-01

312

Energy use and environmental impact from hotels on Adriatic Coast in Croatia : current status and future possibilities for HVAC systems  

Digital Repository Infrastructure Vision for European Research (DRIVER)

This thesis analyses a specific type of energy usage system, “energy usage in hotels”, and how this system behaves. In order to evaluate the current state of energy use in hotels, an energy audit questionnaire was developed and conducted among 31,5% of hotels on the Adriatic coast. The energy audit was used as a tool to set a benchmark for energy consumption in hotels and to identify opportunities for increased energy efficiency measures in HVAC systems. The analysis has shown that the av...

Zanki Alujevic, Vlasta

2006-01-01

313

Funding Decommissioning - UK Experience  

International Nuclear Information System (INIS)

'Funding' started with CEGB and SSEB (state-owned electric utilities) in 1976 using the internal un-segregated fund route (i.e unfunded). This continued until privatisation of electricity industry (excluding nuclear) in 1990. Assets bought with the internal un-segregated fund were mostly transferred into non-nuclear private utilities. New state-owned Nuclear Electric (England and Wales) was given a 'Fossil Fuel Levy', a consumer charge of 10% on retail bills, amounting to c. BP 1 bn. annually. This allowed Nuclear Electric to trade legally (A reserve of BP 2.5 bn. was available from Government if company ran out of money). By 1996 the newer nuclear stations (AGRS plus PWR) were privatised as British Energy. British Energy started an external segregated fund, the Nuclear Decommissioning Fund, with a starting endowment of c. BP 225 m. - and BE made annual contributions of British Pound 16 m. into the Fund. Assumptions were that BE had 70 to accumulate cash and could get a 3.5% average annual real return. Older stations (Magnox) were left in private sector and went to BNFL in 1997. Magnox inherited the surplus cash in BE - mostly unspent Fossil Fuel Levy receipts - of c. BP 2.6 bn. Government gave an 'Undertaking' to pay BP 3.8 bn. (escalating at 4.5% real annually) for Magnox liabilities, should Magnox Electric run out of cash. BNFL inherited the BP 2.6 bn. and by 2000 had a 'Nuclear Liabilities Investment Portfolio' of c. BP 4 bn. This was a quasi-segregated internal fund for liabilities in general. [Note: overall UK nuclear liabilities in civilian sector were running at c. BP 48 bn. by now]. BE started profitable and paid BP 100 m. annually in dividends to private investors for several years. BE ran into severe financial problems after 2001 and Government organised restructuring aid, now approved by European Commission. Terms include: - BE now to contribute BP 20 m. a year into an expanded Nuclear Liabilities Fund; - A bond issue of BP 275 m. to go to Fund; - 65% of all BE free cash flow to go to the Fund; - Government would pay for all Stage 1/2/3 decommissioning expenses that BE could not meet. BE is still a private company in a formal sense but the UK Office of National Statistics classifies it as a public sector company, because it regards control (not ownership) as in State hands. Government is now setting up the Nuclear Decommissioning Authority (NDA) to manage all public sector liabilities. Intention was to have a 'segregated account' to help give assurance that funding would be long-term and reliable. First draft Annual Plan does not mention segregation or any funding commitment beyond the first year (2005/6). The BNFL NLIP will presumably go to the Treasury. NLIP will presumably go to the Treasury. In conclusion, it is clean that the decommissioning funding system has been short term and has relied mainly on Government. Some consumer contributions have been made, but now that nuclear power competes in a private market place and is relatively expensive, there is no guarantee that consumers/polluters will pay for a significant proportion of decommissioning costs

2006-06-30

314

HRD practices in the classified hotels in Orissa: a study of employee perceptions  

Directory of Open Access Journals (Sweden)

Full Text Available In the present paper, an attempt has been made to measure the employees’ perception of some of the human resource development (HRD practices prevailing in the classified hotels in Orissa. Orissa is a state in the eastern India which has been heavily concentrating its developmental efforts at the tourism industry in general and the hotel sector in particular since the early 80’s. However, the results do not substantiate the quantum of efforts for which many reasons have been proposed. A key contention made by critics is that these efforts were lopsided in that they gave undue importance to the marketing function and totally neglected complementary aspects like HRD. Hotel sector has of late realized this as a real lacuna that needs to be corrected immediately. Most classified hotels have been quick to set up active HRD wings to look into vital HRD practices such as manpower planning, training and competency development, performance appraisal, career planning, compensation packages, employee relationship management, and so on. Utmost stress has been given to employee training and development programs as part of their HRD policy by most star hotels. Yet, it has been observed by many that a vast majority of the employees are not found to be serious about the HRD initiatives, especially the various professional training options aimed at them. The present study rejects this observation and reveals that hotel employees do appreciate the fact that there is a positive association between professional training and their chances of promotion. They also understand that their professional training can help promote the organizational effectiveness as well. However, this understanding is proven to be stronger in the case of employees working in the higher star category hotels than those working in the lower star category hotels. But, no significant relationship existed between the level of professional training undergone by an employee and his or her perception about the benefits of professional training. In addition to these findings, the study presents a compendium of expert voices on HRD in tourism and attempts to offer some vital remedial measures for the effective implementation of HRD practices in the hotel sector. The authors present these matters only after providing a rich contextual familiarity about HRD practices in tourism as practiced in Orissa is an added benefit for the discerning readers

Kumar Swain, Sampad

2007-01-01

315

Energy End-Use Patterns in Full-Service Hotels: A Case Study  

Energy Technology Data Exchange (ETDEWEB)

The U.S. Department of Energy (DOE) recently initiated a program -- Commercial Building Partnerships (CBP) -- to work with private-sector companies in the design of highly-efficient retrofit and new construction projects. Pacific Northwest National Laboratory (PNNL) is conducting a project with a major hotel company to retrofit a full-service, large hotel with the goal of reducing energy consumption by at least 30%. The first step of the project was an intensive metering and monitoring effort aimed at understanding energy end use patterns in the hotel. About 10% of the guest rooms (32), as well as circuits for most of the end uses in public spaces (lighting, elevators, air handlers and other HVAC system components, and various equipment), were equipped with meters. Data are being collected at 1- or 5-minute intervals and downloaded on a monthly basis for analysis. This paper presents results from the first four months of the monitoring effort, which revealed energy end-use consumption patterns, variability of guest room energy use, daily load curves, monthly variations, and other aspects of hotel energy use. Metered end-use data for hotels at this level of detail are not available from any currently-available public sources. This study presents unique information and insight into energy end-use patterns in the lodging sector of commercial buildings and can also serve as a case study of a complex sub-metering project.

Placet, Marylynn; Katipamula, Srinivas; Liu, Bing; Dirks, James A.; Xie, YuLong; Sullivan, Greg; Walent, Jim; Williamson, Rebecca

2010-06-30

316

Application of Biometric Security in Agent based Hotel Booking System - Android Environment  

Directory of Open Access Journals (Sweden)

Full Text Available Abstract — The process of finding the finest hotel in central location is time consuming, information overload and overwhelming and in some cases poses a security risk to the client. Some of the more advanced web sites allow for a search of the destination via a map for example hotelguidge.com and jamaica.hotels.hu. Booking of hotels is secured by the standard Secure Sockets Layer (SSL to confirm the identity of a website or server, encrypt data during transmission, and ensure the integrity of transmitted data. Even with this in place, hackers have broken the Secure Sockets Layer (SSL by targeting weaknesses in the MD5 algorithm.Recently good amount of work been carried in the use of Intelligent agents towards hotel search on J2ME based mobile handset which still has some weakness. So taking the weakness in the current agent based system, smart software agents been developed that overcomes the weakness in the previous system In addition to smart agent based system been developed and published elsewhere, we here propose to extend the system with the booking capability that allows the user to book a hotel of choice where the authenticity of the client may be determined securely using biometric security and information transmitted using Secure Sockets Layer (SSL (Server-Gated Cryptography (SGC on the internet which is novel and unique. This will be facilitated on Android 2.2-enabled mobile phone using JADE-LEAP Agent development kit.

Wayne Lawrence

2012-07-01

317

UK and China build closer research links on energy | UK Energy ...  

Feb 19, 2014 ... Building stronger research links between the UK and China not only offer ... UK-\\Chinese universities/institutions (for example universities having a ... \\Communications Officer (email: m.aylott@ukerc.ac.uk/tel: +44 (0) 207 594 ...

318

Riesgo cardiovascular total en los trabajadores del Hotel "Meliá Cohíba / Total cardiovascular risk in workers of Meliá Cohíba Hotel  

Scientific Electronic Library Online (English)

Full Text Available SciELO Cuba | Language: Spanish Abstract in spanish ANTECEDENTES: la cardiopatía isquémica es una de las primeras causas de muerte internacionalmente, y para valorar el riesgo cuantitativo de padecerla, se han creado tablas de riesgo, y una de las más empleadas ha sido la tabla de riesgo cardiovascular de Framingham. En Cuba son escasos los estudios [...] sobre valoración de riesgo cardiovascular total. OBJETIVO: determinar el nivel de riesgo cardiovascular total en una población de trabajadores. MÉTODOS: se realizó un estudio piloto descriptivo en 301 trabajadores del Hotel "Meliá Cohíba". Las variables utilizadas: hipertensión arterial y las correspondientes a la tabla de riesgo de Framingham (demográficas, hábitos de fumar, presión arterial sistólica, diabetes, colesterol total, colesterol HDL e hipertrofia ventricular izquierda). Se calculó el riesgo cardiovascular total de cada trabajador. Se utilizaron como medidas de resumen, las frecuencias relativas en por ciento, calculadas mediante el programa SPSS, versión 13,0 y el calificador de riesgo para obtener el puntaje en cada individuo. Los resultados se expusieron en tablas para su análisis y discusión. RESULTADOS: el riesgo de padecer una enfermedad cardiovascular en los próximos 10 años fue mayor en hombres, y aumentó proporcionalmente con la edad. El riesgo cardiovascular fue considerado bajo en el 80,4 % del total, menor en mujeres. La dislipidemia fue el factor de riesgo cardiovascular más frecuente en esta población, seguida del hábito de fumar (43,2) y la hipertensión arterial (15 %). CONCLUSIONES: el bajo nivel de riesgo cardiovascular global en esta población pudiera estar determinado por la edad de la población estudiada. Los factores de riesgo más prevalentes en los casos estudiados fueron la dislipidemia, el hábito de fumar y la HTA. Abstract in english BACKGROUND: ischemic heart disease is one of the first causes of death in the world. To assess the quantitative risk of suffering from it, risk tables have been created and Framingham's cardiovascular risk table has been one of the most used so far. In Cuba, a few studies on the assessment of total [...] cardiovascular risk have been conducted. OBJECTIVE: to determine the total cardiovascular risk level in a population of workers. METHODS: a pilot descriptive study was carried out among 301 workers of "Meliá Cohiba" Hotel. The variables used were arterial hypertension and the corresponding to Framingham's risk tables (demographic, smoking habit, systolic arterial pressure, diabetes, total cholesterol, HDL cholesterol and left ventricular hypertrophy). The total cardiovascular risk of each worker was calculated. The relative frequencies in percent, calculated by the SPSS program, version 13.0, and the risk qualifier to obtain the score in every individual, were used as outcome measures. The results were showed in tables for their analysis and discussion. RESULTS: the risk for suffering from a cardiovascular disease in the next 10 years was higher in males, and it increased proportionally with age. Cardiovascular risk was considered low in 80.4 % of the total, and it was lower in females. Dyslipidemia was the most common cardiovascular risk in this population, followed by smoking habit (43.2) and arterial hypertension (15 %). CONCLUSIONS: the low level of global cardiovascular risk could be determined by the age of the studied population. The prevailing risk factors in the analysed cases were dyslipidemia, smoking habit and arterial hypertension.

Alfredo, Dueñas Herrera; Nurys B, Armas Rojas; Reinaldo de la, Noval García; Silvia E., Turcios Tristá; Anilosi, Milián Hernández; María Beatriz, Cabalé Vilariño.

319

The impact of gasoline price fluctuations on lodging demand for US brand hotels  

International Nuclear Information System (INIS)

Analyzing US brand hotels, over a 13-year period, this study provides empirical evidence of a significant negative relationship between gasoline prices and demand for certain lodging products, controlling for economic factors (i.e. gross domestic product and population density). Applying principles from microeconomic demand theory to the literature on gasoline price elasticities, consumer demographics and lodging demand, a set of hypotheses were devised to test the relationship between gasoline prices and lodging demand for specific hotel locations and price segments. Using fixed effects models, the results reveal that lodging demand decreases as gasoline prices rise in all segments except upper-upscale and all locations except urban areas. Hotels in midscale without food and beverage and economy market segments, in resort, suburban and highway locations, exhibit the greatest association between gasoline price shifts and demand. Implications of these findings are discussed for both hospitality research and practice. (Author)

2004-12-01

320

Research on the Business Efficiency Evaluation of the Star Grade Hotels Based on DEA Model  

Directory of Open Access Journals (Sweden)

Full Text Available The business efficiency evaluation of the star grade hotel is a complex job, because its economic efficiency is a multiple input and multiple output problems. The DEA model is a method to solve this problem and it is applied in a number of fields. This article researched on the efficiency evaluation of the star hotels from 1999 to 2008 with DEA model. The article selected three inputs and two outputs indicators. With the EMS1. 3 software it had a comprehensive analysis, and got the comprehensive efficiency of quantitative index. Then according to the DMU classification sorting, it identified the effective DMU and pointed out the other DMU which is invalid.The results show that: the star-rated hotels comprehensive efficiency was in fluctuated state during this decade; it was in the stage of decreasing returns to scale;there were serious input redundancy and output deficiency.

ZHENG Xiang-min

2012-01-01

 
 
 
 
321

Do Cost Leadership Strategy and Process Innovation Influence the Performance of Malaysia Hotel Industry?  

Directory of Open Access Journals (Sweden)

Full Text Available This research used strategy implementation perspective and strategic alignment of organizational strategies to investigate the link of cost leadership strategy, process innovation and organizational performance in context of Malaysia hotel industry. The purpose is to show that cost leadership strategy and process innovation have a significant impact on organizational performance. The paper designed a mail and email survey that was sent to top and middle level managers in three stars and above rated hotels, which resulted in 54 usable surveys. The results show that cost leadership significantly affects the process innovation and process innovation also significantly affects the organizational performance. Furthermore, the results show that process innovation mediates the cost leadership strategy and organizational performance link. Consequently, the hotel managers, perhaps make strategic decisions by simultaneously develop cost leadership and process innovation to obtain superior organizational performance and competitive advantage.

Haim Hilman

2014-04-01

322

An Analysis of the Operational and Management Efficiency of Five-Star Hotels in Taiwan  

Directory of Open Access Journals (Sweden)

Full Text Available In this study, data envelopment analysis and the Malmquist Index were applied to examine the operational efficiency and management efficiency of five-star hotels in Taiwan during the 2006–2011 period. Initially, a data envelopment analysis model was adopted to conduct a cross-section analysis of the management performance of each five-star hotel in Taiwan. Following this, the Malmquist Index was used to assess the total factor productivity and longitudinal cross-period development. Then, a management matrix was formed to show the corresponding positions of the decision-making units. The provided management information clearly presented the competitiveness status of each five-star hotel. The empirical results of this paper offer practical suggestions on how to adjust the production scale to achieve optimal scale. 

Shui-Chuan Lin

2014-03-01

323

Analysis of the strategies that are taken and spread by hotel chains  

Directory of Open Access Journals (Sweden)

Full Text Available Hotel chains do face important challenges nowadays. On one side the complexity of the environment in which the hospitality industry evolves, demands to define, develop and manage its strategies in order to guarantee its survival. On top of it, the market is increasingly demanding fluid information for a proper knowledge of the strategies and corporate long-term expectations of these companies. Therefore this task has a double contribution.Firstly, we analysed strategic information disclosed in annual reports of some leading hotel chains, and grouped them following the model of balanced scorecard. Secondly, and as we often encounter criticism as to the absence of this type of information in annual reports, we took a sample of 102 hotel chains and questionedthem about which strategies are being developed, the need, convenience and conditions related to the disclosure of strategic information, as well as the information they are unveiling to third-parties and the source utilized.

CATALINA VACAS GUERRERO

2005-06-01

324

Role of Online Reviews in Hotel Reservations Intention Based on Social Media  

Directory of Open Access Journals (Sweden)

Full Text Available Social media are playing an increasingly important role as information sources for travelers and online reviews reconstruct the decision-making of purchase. The goal of this study is to investigate the influence extent of online reviews on consumer’s hotel reservation intention. Based on the data analysis from the online comments, the measurable conceptual model of online comment which affecting the consumer’s hotel reservation intention is built up, the five observed variables and the relevant suppose have been put forward. The model is evaluated according to a national survey of potential consumers. All data have been analyzed with the Structural Equation Model (SEM. The results show that all variables except comment source significantly affected tourists’ hotel reservation intention. It also puts forward a reference case for the tourism company and its websites on improving online reservation service quality to meet customer’s satisfaction.

Zhuling Zhong

2014-01-01

325

[Evaluation of a Legionella outbreak emerged in a recently opening hotel].  

Science.gov (United States)

Legionnaires' disease (LD) is a systemic infection caused by Legionella species especially colonized in the water systems. Hotels are common locations in which waterwork-associated sporadic or epidemic legionellosis can be detected. The aim of this study was to evaluate a small Legionella outbreak emerged in a recently opened 600-bed hotel in Alanya, a touristic county in Mediterranean part of Turkey. A 66 years old male patient who stayed in this hotel opened on May 15th, 2009, was admitted to our hospital on May 21st, 2009 with the complaints of high fever, headache and diarrhea lasting for three days. Since chest X-ray revealed non-homogenous density increase in left middle and inferior zone, the patient was diagnosed as atypical pneumoniae and LD was confirmed by positive urinary Legionella antigen test (Card test, BinaxNOW®Legionella Urinary Antigen Test; Alere Co, USA) result. Following the identification of the index case, the records of our hospital were reviewed and revealed another case being treated with the diagnosis of community acquired pneumonia who was also the guest of the same hotel. This patient was then diagnosed as LD by positive urinary antigen test. Since new cases were identified during the following days (May 22, 25 and 26) the Antalya County Health Department and hotel management were informed about a cluster of LD. In addition subsequent investigation for environmental surveillance and water sampling were conducted. The LD diagnosis and environmental inspections were performed according to the procedure described in the guideline from "Turkish Ministry of Health Travel-Associated Legionnaires' Disease Control Programme". Five definitive cases and one presumptive case of LD were identified during the outbreak period (May 20-26, 2009). All of the cases were successfully treated (intravenous ciprofloxacin or levofloxacin or clarithromycin), however one patient died due to sudden death during sleep after being discharged. Since sputum samples could not be obtained from the cases, the diagnosis were not confirmed by culture but by urinary antigen test. Besides high antibody titer in single serum sample was accepted as a diagnostic marker. Additionally 26 cases who accommodated in the same hotel and presented with high fever without pneumonia were treated in the outpatient clinics of our hospital. Urinary antigen test was performed in 11 of those patients to confirm the prediagnosis of pontiac fever, however all were found negative. Likewise convalescent phase sera for the confirmation of the diagnosis by seroconversion could not be obtained since they all were foreign tourists. Investigation of water sources of the hotel revealed that the municipal drinking water network had not been connected yet and the hotel supplied water from groundwater sources. The analysis of multiple samples from multiple sites of hotel's water system indicated that the water temperature was between 35-45°C and the iron level was beyond the acceptable limits (245 µg/L) recommended for drinking water in the regulation guides. These properties were considered as the factors that enhanced the growth and survival of Legionella species. Water samples were cultivated on BCYE-_ (Buffered Charcoal Yeast Extract a-Ketoglutarate) and GVPC (Glycine-Vancomycin-Polymyxin-Cycloheximide) agar plates and 11 out of a total 13 samples yielded Legionella spp. growth. All isolates were identified as L.pneumophila serogroup 1 by specific antisera. Legionella decontamination of hotel's water system was managed by implementation of hyperchlorination method as well as superheating (> 60°C) of water. The hotel was not closed during the outbreak and cultures of water samples obtained for one year later did not yield any Legionella spp. growth. This outbreak emphasized that hotel residents are at risk for acquiring LD in the presence of a colonized water system, even in a newly constructed building. In conclusion, effective control and decontamination programmes for the prevention of Legionella colonization should be applied even in

Erdo?an, Haluk; Arslan, Hande

2013-04-01

326

Optimum contracted-for water supply for hotels in arid coastal regions.  

Science.gov (United States)

Hotels in arid coastal areas use mainly desalinated water for their domestic water demands, and treated wastewater for irrigating green areas. Private water companies supply these hotels with their domestic water needs. There is normally a contractual agreement stating a minimum requirement that has to be supplied by the water company and that the hotel management has to pay for regardless of its actual consumption ("contracted-for water supply"). This paper describes a model to determine what value a hotel should choose for its contracted-for water supply in order to minimize its total annual water costs. An example from an arid coastal tourism-dominated city is presented: Sharm El Sheikh, Egypt.The managers of hotels with expected high occupancy rates (74% and above) can contract for more than 80%. On the other hand, hotels with expected lower occupancy rates (60% and less) can contract for less than 70% of the peak daily domestic water demand. With a green area ratio of 40 m(2)/room or less, an on-site wastewater treatment plant can satisfy the required irrigation demand for an occupancy rate as low as 42%. Increasing the ratio of green irrigated area to 100 m(2)/room does not affect the contracted-for water supply at occupancy rates above 72%; at lower occupancy rates, however, on-site treated wastewater is insufficient for irrigating the green areas. Increasing the green irrigated area to 120 m(2)/room increases the need for additional water, either from externally sourced treated wastewater or potable water. The cost of the former is much lower than the latter (0.58 versus 1.52 to 2.14 US$/m(3) in the case study area). PMID:19403967

Lamei, A; von Münch, E; van der Zaag, P; Imam, E

2009-01-01

327

The Use of Information and Communication Technologies (ICT in Front Office Operations of Chain Hotels in Ghana  

Directory of Open Access Journals (Sweden)

Full Text Available The proliferation of Information and Communication Technologies (ICT coupled with sophisticated network protocols have unveiled new avenues for enterprises and organizations and the hospitality industries cannot be left out. Technology-based systems stand in a pivotal position to offer better service to the populace. Hospitality industries such as hotels can take advantage of the pervasiveness of ICT vis-à-vis technology-based systems to advance some of their operations. This paper seeks to assess the use of Information and Communication Technologies (ICT in a front office operation of chain hotels in Ghana. The paper determines the extent of the use of information technology in a front office operation of chain hotels in Ghana. The paper continues to assess the effect of the use of information technology in the front office operation of chain hotels in Ghana, thus if the use of ICT has any effect on chain hotels’ front office operations. The paper further makes recommendations to chain hotel operators and the Ghana Tourist Authority (GTA and policy makers on the use of information and communications technology in front office operation in chain hotels. Three chain hotels in Ghana were assessed

Albert Kwansah Ansah

2012-03-01

328

The Effect of Organizational Stress on Organizational Silence: An Application in Five Star Thermal Hotel Establishments  

Directory of Open Access Journals (Sweden)

Full Text Available In this study it was aimed to determine the effects of organizational stress on organizational silence with an application at five-stars hotel establishments and to review general literature on organizational stress and organizational silence. Study questionnaires were distributed 387 participants working at five-stars hotel establishments in Afyonkarahisar. Data was analyzed by factor analysis, reliability analysis, mean, standard deviation, Pearson’s correlation analysis, and bivariate and multivariate linear regression analysis. Study results showed that participants had moderate organizational stress and organizational silence levels. Additionally, there was a moderate positive correlation between organizational stress and silence.

Gonca KILIÇ

2013-03-01

329

COST-BASED MANAGEMENT AND DECISION MAKING IN GREEK LUXURY HOTELS  

Directory of Open Access Journals (Sweden)

Full Text Available The use of cost accounting systems by hotel businesses is improving the quality of decision making. The development of theories on costing, combined with advances in information technology, has improved the theoretical capabilities of such systems. However, two questions remain largely unanswered: a whether these theories lead to tangible improvements; and b what are the variables that drive the success of cost accounting systems. Our research shows that hotel managers need to be convinced about the use and performance benefits of such systems in the decision making process.

Michail G. Bekiaris

2009-11-01

330

A towel less: social norms enhance pro-environmental behavior in hotels.  

Science.gov (United States)

Previous research has shown that normative appeals to engage in environmentally friendly behavior were most effective when they were accompanied by a provincial norm (e.g., when norms matched individuals' immediate situational circumstances). Analyzing hotel guests' towel-use during their stay, the current study tests whether messages employing provincial norms were more effective in reducing towel-use than standard environmental messages. In line with previous findings, guests of two hotels used significantly fewer towels when provincial normative appeals--rather than standard environmental messages--were communicated. These findings corroborate to the body of research demonstrating the power of social norms on environmental behavior. PMID:24765814

Reese, Gerhard; Loew, Kristina; Steffgen, Georges

2014-01-01

331

Estimación de cargas térmicas de climatización de hoteles mediante simulación y redes neuronales artificiales  

Directory of Open Access Journals (Sweden)

Full Text Available In the present work it is made an estimation of the cooling load of a hotel by using thermal simulation, forseveral occupancy levels and weather conditions.With the results of the thermal simulation an Artificial Neural Network is designed and a neural model isdeveloped, which relate the cooling load of the air conditioning system with the daily maximum andminimum outside temperatures for various occupation levels of the hotel, allowing to carry out differentoccupational strategies and predict the energy consumption of the air conditioning system in a quick and precise way.

Sergio Montelier;et al.

2010-11-01

332

EFFECTS OF CUSTOMER ORIENTATION, LEARNING ORIENTATION AND INNOVATIVENESS ON HOTEL PERFORMANCE - EVIDENCE FROM CLUJ COUNTY  

Digital Repository Infrastructure Vision for European Research (DRIVER)

This paper seeks to relate a strategy of diversification to inovativeness and to the performance of a hotel. Due to the more increased competition within the area of tourism e.g. hotel sector, the need of analyzing the variables mentioned in the title of the paper has become more and more obvious. The first part of the article regards the literature review for the three variables and thus, like an outcome four hypotheses are stated. The second part consists of developing findings for the stud...

Stegerean Roxana; Petre Anamaria; Gavrea Corina

2013-01-01

333

An analysis of the impact of implementing Revenue Management Systems on hotel operational performance  

Digital Repository Infrastructure Vision for European Research (DRIVER)

The aim of this paper was to analyse the degree to which hotels whose managers employ a Revenue Management System (RMS) as a strategy to increase demand outperform other non-RMS-user establishments. This analysis was based on the assumption that increased demand due to us-ing an RMS will either increase a hotel's room occupancy (RO) or increase its achieved room rate (ARR), and eventually increase its revenue per available room (RevPAR), efficiency rate (ER) and average labour produc-tivity. ...

Ortega, Bienvenido

2013-01-01

334

INTERNET SERVICE MARKETING IN THE HOSPITALITY SECTOR – A CASE STUDY OF VIZERGY HOTELS  

Directory of Open Access Journals (Sweden)

Full Text Available In this paper we find how internet service marketing in today’s competitive world plays a major role in hospitality sector. This is explained with a case study of Vizergy hotels how they used their internet service marketing to get customers from all around the globe and some of the challenges of its hotels in Manhattan like Walcott facing. The paper also contains strong recommendation at the end to improve their lacking.
Key words: Service marketing, Internet, Vizergy, Hospitality Sector, Walcott

Abhishek Kumar Das

2008-02-01

335

FILOSOFÍA, IDENTIFICACIÓN Y RACIONALIZACIÓN DE ALARMAS EN SCADA APLICADO A LA DOMÓTICA DE UN HOTEL  

Directory of Open Access Journals (Sweden)

Full Text Available La Domótica, aplicada a inmuebles como los hoteles, es una disciplina que se pone en práctica cada día más en las sociedades actuales, para mejorar los servicios de gestión energética, seguridad, bienestar y comunicación en las instalaciones hoteleras. El uso de los Sistemas de control de supervisión y adquisición de datos, SCADA, es uno de los pilares fundamentales para la aplicación de las técnicas modernas de automatización en el área de los edificios inteligentes. Una de las principales funcionalidades que debe brindar un SCADA es el sistema de alarmas. El presente trabajo propone la filosofía, identificación y racionalización de alarmas para un SCADA, aplicado a la domótica en un hotel.

Gabriel Escalona-Franco

2011-01-01

336

A survey of the electrical energy requirement of hotels in Hong Kong  

Energy Technology Data Exchange (ETDEWEB)

Electrical energy consumption in commercial buildings accounts for about 50 percent of the total electricity produced in Hong Kong. Investigation of the electrical energy requirement in these buildings is essential to energy conservation. With it, norms of energy use for the buildings in use can be deduced and can be used to establish energy management programs. This article reports on a pioneer investigation on the electrical energy use of hotels in Hong Kong. A survey on the actual consumption in 20 hotels has been conducted, and results are presented. Significance of the norms and the various end-use components of the total electrical energy requirement are discussed.

Chow, W.K.; Chan, K.T. (Hong Kong Polytechnic, Kowloon (Hong Kong). Dept. of Building Services Engineering)

1993-01-01

337

The UK intranational trade cycle  

Digital Repository Infrastructure Vision for European Research (DRIVER)

The paper uses annual data on real GDP for the UK regions and 12 manufacturing sectors to derive regional and regional/sectoral business cycles using an H-P filter. The cohesion of the cycles is examined via cross-correlations and comparisons made with the regional cycles for Japan, the United States and the EuroArea. The UK emerges as especially cohesive and efforts to explain the overall cross-correlations of regional GDP are not very successful owing to the low variance of the explicand; w...

Artis, Michael; Okubo, Toshihiro

2009-01-01

338

Appointments to UK Research Councils 2013 - Research Councils UK  

Reporting the outcomes of research · Areas of Research · Cross-Council \\Research ... The Secretary of State for Business, Innovation and Skills will \\appoint members to ... To maintain the UK's global research position we offer a \\diverse range of ... We also support the training and career development of \\researchers and work ...

339

UK-India Civil Nuclear Collaboration - Research Councils UK  

... with the Technology Strategy Board · The RCUK Impact Report 2013 ... The \\RCUK Energy Programme and India's Department of Atomic Energy (DAE) \\organised a joint workshop of UK and Indian nuclear researchers to share best \\practice and ... structural integrity; Modelling and simulation; Severe accident and \

340

UK TWG 26 Mercury emissions from UK Power Plant  

…that the impact of these systems on mercury emissions is fully assessed before decisions are taken on further control. Initial measurements at a UK coal fired power plant fitted with FGD indicate that instantaneous removal rates of 80% can be achieved with emission concentrations of less than 5 g/m3…

 
 
 
 
341

RCUK commits £14 million to UK Energy Research Centre | UK ...  

May 29, 2014 ... ... and comes at a critical time in the development of energy systems in the UK \\and abroad. We know that these systems need to change radically to tackle \\climate change ... The areas covered range from information technology to \\structural ... The Research Councils work collectively on issues of common ...

342

Meeting Place Activities | UK Energy Research Centre  

16 February, London; Electricity Market Reform, Independent Experts Meeting 31 \\January, London ... 22-23 September, Oxford; UK-China Strategic Workshop on \\Smart Grids 15-17 August ... UK Tourism in a Low Carbon World 23 November ...

343

Signatories and supporters - Research Councils UK  

Academy of Medical Sciences; Academy of Social Sciences; Association of \\Medical ... National Physical Laboratory; The Natural History Museum; \\Parkinson's UK ... Technology Strategy Board; The Wellcome Trust; UK \\Association for Science ...

344

New district heating initiatives in the UK  

Energy Technology Data Exchange (ETDEWEB)

Although the extent of district heating remains small in the UK there have nevertheless been important developments arising from both grant funding and policy initiatives. This paper reviews several prominent UK district heating schemes

Aguilo-Rullan, Antonio; Williams, Jonathan

2008-09-15

345

Energy Efficiency news | UK Energy Research Centre  

Sep 13, 2013 ... Eon buys Matrix to expand UK energy efficiency business - According ... \\customers to reduce energy use, and roughly double its UK capability. ... is \\intended to enable people to better understand how energy efficient products ...

346

Carbon Emissions Accounting - UK Energy Research Centre  

... World-class, whole systems, interdisciplinary; Informing research strategy and \\energy ... UK stakeholder & policy engagement. International engagement ... \\Week-long School for PhD students – 10th Year; 100 UK and international \\students ...

347

UK Plan for shipments of waste  

UK Plan for Shipments of Waste Department for Environment, Food and Rural Affairs Nobel House 17 Smith Square London SW1P 3JR Tel: 020 7238 6000 Website: www.defra.gov.uk © Crown copyright 2007 Copyright in the ...

348

0805Supergen | UK Energy Research Centre  

Sustainable Energy UK: Meeting the science and engineering challenge. 13th \\and 14th May 2008, St Anne's College, Oxford ... Electro- chemistry .... Taylor, G. \\Can biofuel crops be sustainble in the uk? Evidence for second generatiopn ...

349

Intermittency | UK Energy Research Centre  

... need not present a significant obstacle to the development of renewable \\sources. pdf ... Press release: UK Energy Research Centre Dispels Myths \\Surrounding Intermittent Renewable Energy ... Key Issues Paper for Expert \\Groups (67.96 KB), Expert Group Meeting (June 2005) ... Disclaimer | © 2004-\\2014 | Home.

350

Milestones | UK Energy Research Centre  

UKERC flagship project report UK Energy Strategies Under Uncertainty is \\launched ... energy efficiency is rarely the main motivating factor for people's \\decisions to ... IAMC - the Integrated Assessment Modelling Consortium, in \\recognition of its ... Energy Insights briefings series launches – providing a short \\introduction to ...

351

Visit of UK Prime Minister  

CERN Multimedia

Wolfgang Schnell shows a prototype LEP r.f. accelerating cavity with a superposed storage cavity to U.K. Head of Government Mrs.Margareth Thatcher during her visit to CERN. Behind Mrs.Thatcher one can see CERN Director General Herwig Schopper.

1982-01-01

352

Teaching Astronomy in UK Schools  

Science.gov (United States)

This article attempts to summarise the good, bad and (occasionally) ugly aspects of teaching astronomy in UK schools. It covers the most common problems reported by teachers when asked about covering the astronomy/space topics in school. Particular focus is given to the GCSE Astronomy qualification offered by Edexcel (which is currently the…

Roche, Paul; Roberts, Sarah; Newsam, Andy; Barclay, Charles

2012-01-01

353

Rockbolt technology - the UK way  

Energy Technology Data Exchange (ETDEWEB)

Successful rockbolting in UK coal mines using technology transferred from Australia and America, has had dramatic effects on improving the systems of work and roadway design in the last few years. This article describes the introduction of rockbolting at Point of Ayr colliery which has become one of the leading collieries for rockbolt technology. 3 figs.

Hastelow, T.H. (British Coal Corp. (United Kingdom))

1992-09-01

354

2013 Submissions - Research Councils UK  

Public Engagement with Research Strategy · Listening to the Public · Embedding \\... RCUK submission to the Science and Technology Committee inquiry on \\Antimicrobial ... The summary of RCUK evidence to the Defence Committee \\Inquiry on ... RCUK International RCUK China RCUK India UK Research Office \\RCUK US ...

355

Consumer Perceptions of Branding Alliances of Educational Institutions and Hotels in Hong Kong  

Directory of Open Access Journals (Sweden)

Full Text Available The purpose of this study is to examine how potential customers (students of tertiary educational institutionsperceive the co-branding of such institutions with hotels. This study is an attempt to provide useful insights intothe variables that influence evaluation of brand alliances in service sectors, and to discuss implications forinstitutional and hotel reputation building. Quantitative data were collected from students of post-secondarycolleges in Hong Kong by using self-administered questionnaires. Each participant was randomly assigned toone of the six alliances between tertiary educational institution brands and hotel brands. The findings suggestthat consumer pre-attitudes toward brand partners and perceived brand fit are positively related to consumerevaluations of the brand alliance. In addition, brand familiarity is found to be important in moderating therelationship between perceived brand fit and consumer evaluations of the brand alliance. This study gives anadditional empirical research into brand alliances in service sectors. Future research could also considerevaluating brand alliances from the perspectives of hotel customers. Marketers must carefully considerconsumer perceptions of fit and the importance of brand familiarity when seeking allied partners. This studybreaks from the ranks of strategic management studies of alliances focusing on the views of managers, toexamine brand alliances from the customer perspective. Moreover, it has bridged the gaps between variousmanagement and marketing disciplines, showing the applicability of product branding concepts to servicebranding and institutional reputation building contexts.

Kiki Oy-Lar Chan

2012-10-01

356

Perception of Employees on Internal Communication of a Leading Five Star Hotel in Malaysia  

Directory of Open Access Journals (Sweden)

Full Text Available The purpose of this study is to determine the importance of internal communication practice of a leading five star hotel in Malaysia. It is fruitful to measure the effectiveness of internal communication as it may improve staff productivity and satisfaction. Generally, internal communication has been ignored by some Malaysian organizations. Top management personnel see the concept of internal communication as a lower priority task than external communication such as marketing and publicity. Thus, a survey research was applied to study the key concepts of internal communication. Using a purposive random sampling technique, 144 usable responses were collected from employees of a leading five star hotel. The findings show that communication is a foundational effort of organizational success. Employees are proud of their bottom-up, top-down and horizontal communication that enhance employee relations. Specifically, everyone at this five star hotel has the ability to be heard. Every effort is made to keep its employees fully informed of events and news. In other words, employees have accessed to all vital information. In addition, most employees are satisfied with their job due to regular communication activities in a pleasant atmosphere. In concluding remarks, the practices of internal communication in this hotel are crucial as it treats employees with an immense value to attain organizational objectives.

Zulhamri Abdullah

2012-01-01

357

Marketing Communications Research On Food & Beverage Outlets Of Moevenpick Hotel Saigon  

Digital Repository Infrastructure Vision for European Research (DRIVER)

The purpose of this thesis was to conduct a marketing communications research on Food & Beverage Outlets of Moevenpick hotel Saigon. Besides, a short description of consumer rating on F&B service quality was other mission specifically assigned by the commissioned party.

Hoang Minh, Tam

2012-01-01

358

The Matching Process in E-Mentoring: A Case Study in Luxury Hotels  

Science.gov (United States)

Purpose: This paper seeks to examine the effectiveness of an innovative e-mentoring programme introduced in an international group of luxury hotels. Design/methodology/approach: The paper employs the survey method, with quantitative and qualitative data analysis. The research model was developed from a literature review. Findings: While mentoring…

Simmonds, David; Lupi, Anne Marie Zammit

2010-01-01

359

From strategic planning to strategy implementation in the hotel industry in South Africa  

Digital Repository Infrastructure Vision for European Research (DRIVER)

This study was initiated due to the need to address process of moving from strategic planning to strategy implementation within the South African hotel industry. The idea of strategy implementation might seem straightforward: namely that the strategy is formulated and then implemented. However, transforming strategies into action is a far more complex and difficult task. Numerous impeders hamper this process.

2009-01-01

360

REEP/Hotel Workplace Literacy Project. Final Performance. October 1, 1988-March 31, 1990.  

Science.gov (United States)

A 1-year workplace literacy program was a joint effort of the Chamber of Commerce, public schools, and seven hotels in Arlington, Virginia. Participants were employees with limited English proficiency. The project resulted in the production of a manual, a video, curricula for housekeeping and food and beverage workers, curricula for more advanced…

Arlington County Public Schools, VA.

 
 
 
 
361

GUIDE FOR COURSE OF STUDY FOR COOK (HOTEL AND RESTAURANT) (ENTRY).  

Science.gov (United States)

DESIGNED FOR TEACHER USE, THIS GUIDE FOR TRAINING COOKS IN HOTEL AND RESTAURANT OCCUPATIONS AIMS--(1) TO DEVELOP MANIPULATIVE SKILLS, (2) TO DEVELOP UNDERSTANDING OF THE BASIC PRINCIPLES OF SCIENCE, MATHEMATICS, AND RELATED KNOWLEDGE THAT CONDITION THESE SKILLS, (3) TO UNDERSTAND THE ADVANTAGES OF STEADY EMPLOYMENT, (4) TO DEVELOP HIGH STANDARDS…

GUNN, VIRLAH

362

A Follow-Up Study of Junior College Hotel and Restaurant Education in Florida.  

Science.gov (United States)

This study examines hospitality programs from the enabling legislation in 1961, which provided for an advisory committee to the Hotel and Restaurant Commission on education. Its purpose was to employ a director of the programs and two field representatives or consultants to offer on-the-job assistance to managers and employees in the state's…

Almarode, Richard L.

363

Market Study of Hotel, Restaurant and Fast-Food Equipment in France.  

Science.gov (United States)

The market research was undertaken to study the present and potential US share of the market in France for hotel, restaurant and fast food equipment; to examine growth trends in French end-user industries over the next few years; to identify specific prod...

1978-01-01

364

Organizational Culture in Middle and Upper Level Hotel Units in Greece  

Directory of Open Access Journals (Sweden)

Full Text Available This study examines the level of awareness of organizational culture (OC of hotel managers in middle and upper level Hotel Units (HU in Greece. A random sample of 140 hotel managers from middle and upper Hotel Units (HU in Greece were surveyed using the Organizational Culture Assessment Questionnaire (OCAQ, a 30-item OC scale developed by Sashkin (1997. The results indicated that the mean values of the OC factors “managing change”, “achieving goals” and “cultural strength” are considered as average, while “coordinated teamwork”, “customer orientation” and the total OC score are considered to be high, when compared to Sashkin (1997 norms. Further results revealed significant differences only for the “customer orientation” factor. Generally, no significant differences were found among managers of middle and upper level HU for general awareness of OC. It is concluded that the results are rather homogenous, with all HU managers placing more or less the same importance to Sashkin’s five OC factors, with each HU manager reporting a rather satisfactory organizational culture.

Thanos Kriemadis

2008-06-01

365

Hygiene of Touristic Hotel Kitchens: The Case in Adiyaman, SE Turkey  

Directory of Open Access Journals (Sweden)

Full Text Available The need of hygiene education along with hygiene quality of kitchens at four Tourism Ministry licensed touristic hotels in Adiyaman, SE Turkey was determined. The evaluation is undertaken via interviews with 25 kitchen staff of the three and four star hotels. Majority of the kitchen staff (68% did not receive training on hygiene before employment; others had trained on food and personnel hygiene by hotel managers who does not have profession on the subject matter. Due to lack of knowledge on hygiene of staff, the overall personnel hygiene is below country and international standards. Accordingly, staffs kitchen management was not considered as hygiene according to touristic measures of the Ministries of Tourism and Health although Adiyaman is one of the main touristic destinations of Turkey hosting more than 200.000 tourists annually. Unfortunately, only one hotels kitchen hygiene is classified as good. Thus, there is an urgent need for training along with continuous inspection of local authorities responsible for health and tourism.

Fatma Hepsag

2011-01-01

366

Cost Effective Solar Hot Water System for Econo-Travel Motor Hotel Located at Hampton, VA.  

Science.gov (United States)

This paper gives the final report of a cost effective solar hot water heating system installed on the Econo-Travel Motor Hotel at 2708 Mercury Boulevard, Hampton, Virginia. The description of the system along with the final cost breakdown, performance dat...

1978-01-01

367

THE INFLUENCE OF CUSTOMER RELATIONSHIP MANAGEMENT (CRM) ON CUSTOMER LOYALTY IN JW MARRIOTT HOTEL SURABAYA  

Digital Repository Infrastructure Vision for European Research (DRIVER)

Customer Relationship Management (CRM) merupakan salah satu strategi untuk mempertahankan pelanggan. Dengan terjalinnya hubungan yang erat diharapkan pelanggan menjadi loyal pada perusahaan. Penelitian ini bertujuan untuk mengetahui pengaruh CRM terhadap loyalitas pelanggan di Hotel JW Marriott Surabaya dengan teknik analisis regresi linier berganda. Hasil penelitian menunjukkan bahwa CRM yang meliputi financial benefits, social benefits dan structural ties berpengaruh positif dan signifikan ...

Fransisca Andreani; Yesslyn Sumargo; Chen Lie

2012-01-01

368

The Differences between Local and International Chain Hotels in CSR Management: Empirical Findings from a Case Study in Thailand  

Directory of Open Access Journals (Sweden)

Full Text Available This study aims to investigate the differences and similarities between managing CSR in international hotels and local hotels. The Banyan Tree Bangkok and the Chumphon Cabana Resort were included in a case study. The research examines the important reasons underlying the success of local hotels, while the research also reveals that CSR achievement is strongly related to the international level of firms. Archive document analysis, eight in-depth interviews, and site observations were employed to obtain the data needed from both hotels. Content analysis was conducted to evaluate the collected data, leading to the summarizing of the differences and similarities between the hotels. A new CSR management conceptual model was constructed taking into account the different contexts of the two hotels. The paper reveals two new models for achieving CSR: Outside-In and Inside-Out according to Deming Cycle: Plan, Do, Check, and Action. The Outside-In concept is based on reaching the standard of CSR with the aim of getting a certificate, while the Inside-Out concept is based on the economic sufficiency philosophy aimed at sustainability. For future research it is recommended that the opportunity be taken to generalize the CSR best practice to other hotels, as well as to employ quantitative methods to examine CSR. Interestingly, there is less concern from existing research about the relationship between CSR and organizational culture.

Siyathorn Khunon

2013-04-01

369

Newsletter_56 | UK Energy Research Centre  

Notwithstanding the short run effects of the financial crisis, emissions from the \\aviation industry have been rising at an increasing rate over the last ... The \\awards are for a period of up to three years and cover the salary costs of the .... \\18 - 20 October 2009, Amrâth Grand Hotel de l'Empereur, Maastricht, The \\Netherlands.

370

The geography of UK international trade  

Digital Repository Infrastructure Vision for European Research (DRIVER)

This paper examines how the geography of UK international trade has changed since the UK¿s accession to the European Economic Community using a newly constructed data set that gives a detailed breakdown of the UK¿s imports and exports by both port of entry and exit and commodity. Our results suggest that between 1970 and 1992 overall imports and exports re-orientated in favour of ports located nearer to the continent. The vast majority of individual commodities also saw a similar re-orienta...

Overman, Henry G.; Winters, L. Alan

2004-01-01

371

Core Inflation in the UK  

Digital Repository Infrastructure Vision for European Research (DRIVER)

This paper presents a new measure of core inflation for the UK based on the idea that it is the persistence of individual inflation rates which matters in measuring the level of underlying inflation. The measure is based on the same components as RPIX, but it weights individual price changes by their past persistence, instead of their importance in households? budgets, to derive a persistence-weighted core inflation measure, or RPIXP for short. This operationalises Blinder?s concept...

Cutler, Joanne

2001-01-01

372

Factor Forecasts for the UK  

Digital Repository Infrastructure Vision for European Research (DRIVER)

Time series models are often adopted for forecasting because of their simplicity and good performance. The number of parameters in these models increases quickly with the number of variables modelled, so that usually only univariate or small-scale multivariate models are considered. Yet, data are now readily available for a very large number of macroeconomic variables that are potentially useful when forecasting. Hence, in this Paper we construct a large macroeconomic data-set for the UK, wit...

Artis, Michael J.; Banerjee, Anindya; Marcellino, Massimiliano

2002-01-01

373

The UK Hydrocarbon Monitoring Networks  

Energy Technology Data Exchange (ETDEWEB)

National VOC monitoring in the United Kingdom is funded by the Department for Environment and Rural Affairs (defra) in conjunction with the National Assembly of Wales, the Department of Environment Northern Ireland and the Scottish Assembly. The monitoring network has recently undergone review and substantial restructuring. The first monitoring network was established in the mid 1990s and contained 13 fully automatic VOC monitors reporting hourly data on 26 hydrocarbon species continuously; these compounds included the two 'air toxics' benzene and 1,3 butadiene. Legislation in the UK required data, in the context of set air quality standards, on these two compounds to be made available for public information purposes. The network is described elsewhere; all of the data collected are available on the United Kingdom's Air Pollution Archive: http://www.airquality.co.uk/. After a period of approximately 10 years of operation, and over the last 2 years or so this network has been replaced by a second automatic network primarily developed to satisfy the requirements of the Benzene daughter Directive - the UK hydrocarbon network.

Dollard, G. [AEA Technology Environment, Abingdon, Oxfordshire (United Kingdom)

2004-07-01

374

UK policy: A success story?  

Science.gov (United States)

Child poverty is at the heart of the United Kingdom (UK) government’s social policy agenda. Child poverty rose rapidly in the 1980s; the child poverty rate was one of the highest in Europe by 2000. In 1999, the government’s objective was to reduce child poverty by 50% by 2004/2005, which it narrowly failed to meet. In 2005/2006, there was an increase in child poverty. An index of child well-being found that the UK was 21st out of the 25 European Union countries. Overall, the UK came in last in the UNICEF well-being index. The government’s child poverty strategy has been to manage the economy to maximize employment and to improve in-work incomes. Both have been successful in reducing child poverty. Out-of-work incomes have also been improved, but not enough to lift many children out of poverty. Public expenditure on services, especially health, education and childcare, has also increased; although there are questions about how much of this extra spending has focused on children and child poverty. The comprehensive spending review, reporting later in 2007, is likely to be tight, and it is now unlikely that the government will succeed in its aim of reducing child poverty by 50% by 2010 unless there are radical changes in policy. Constraints on the government’s ability to do this include the structural inequalities in British society and public attitudes toward people in poverty.

Bradshaw, Jonathan

2007-01-01

375

Nutritional knowledge of UK coaches.  

Science.gov (United States)

Athletes obtain nutritional information from their coaches, yet their competency in this area is lacking. Currently, no research exists in the UK which has a different coach education system to many other countries. Therefore, the aim of this study was to evaluate the sports nutrition knowledge of UK coaching certificate (UKCC) level 2 and 3, hockey and netball qualified coaches. All coaches (n = 163) completed a sports nutrition questionnaire to identify: (a) if they provided nutritional advice; (b) their level of sport nutrition knowledge; and (c) factors that may have contributed to their level of knowledge. Over half the coaches provided advice to their athletes (n = 93, 57.1%), even though they were not competent to do so. Coaches responded correctly to 60.3 ± 10.5% of all knowledge questions with no differences between those providing advice and those who did not (p > 0.05). Those coaches who had undertaken formal nutrition training achieved higher scores than those who had not (p < 0.05). In conclusion, UK sports coaches would benefit from continued professional development in sports nutrition to enhance their coaching practice. PMID:24727434

Cockburn, Emma; Fortune, Alistair; Briggs, Marc; Rumbold, Penny

2014-04-01

376

Nutritional Knowledge of UK Coaches  

Directory of Open Access Journals (Sweden)

Full Text Available Athletes obtain nutritional information from their coaches, yet their competency in this area is lacking. Currently, no research exists in the UK which has a different coach education system to many other countries. Therefore, the aim of this study was to evaluate the sports nutrition knowledge of UK coaching certificate (UKCC level 2 and 3, hockey and netball qualified coaches. All coaches (n = 163 completed a sports nutrition questionnaire to identify: (a if they provided nutritional advice; (b their level of sport nutrition knowledge; and (c factors that may have contributed to their level of knowledge. Over half the coaches provided advice to their athletes (n = 93, 57.1%, even though they were not competent to do so. Coaches responded correctly to 60.3 ± 10.5% of all knowledge questions with no differences between those providing advice and those who did not (p > 0.05. Those coaches who had undertaken formal nutrition training achieved higher scores than those who had not (p < 0.05. In conclusion, UK sports coaches would benefit from continued professional development in sports nutrition to enhance their coaching practice.

Emma Cockburn

2014-04-01

377

Postcard from South Korea : NERN blog | UK Energy Research Centre  

... during the last couple of decades as they developed at a meteoric rate. ... My \\favourite was when I first entered my hotel room – the lights smoothly went up ... \\A proper 'smart' hotel room, complete with a little-touch screen console by the \\bed.

378

Hacia un indicador de consumo de energía eléctrica más efectivo en hoteles del grupo Cubanacán de la provincia de Camagüey  

Directory of Open Access Journals (Sweden)

Full Text Available The consideration of real consumption indicators is an indispensable element for the correct evaluation of the energyefficiency of a company. Not all the current indicators that use the hotel facilities are appropriate for this purpose.The paper presents factors, such as the ambient temperature and the type of tourist segment (international ornational, that influence in electric power consumption, through a case study in the Caracol Hotel. The truthfulness ofthe results has been checked in the four hotels of the Cubanacan Company of Camagüey. The correlation studiesbetween the electric power consumption and the activity level (rooms occupied days keeping in mind the effect ofthese factors, they allow to end up outlining an indicator of more effective electric power consumption to evaluate theenergy efficiency in the hotel facilities. Finally we comment the effect of these factors in other consumption indicators

Davel Borges, et al.

2011-03-01

379

The Impact of an Organization’s Culture towards Employees’ Performance: A Study on the Frontline Hotel Employees  

Directory of Open Access Journals (Sweden)

Full Text Available As frontier personnel engage a significant responsibility in issues concerning tourism and hospitality diligence, it is vital to analyze employee performance from several perceptions. The objective of this current research is to analyze whether dimension of organization culture will affect the frontline employees’ performance in Hotel industry. The importance and contribution of this study is to provide researchers better understanding of factors that affect employee’s performance in Hotel industry. There are around 998 frontline employees who work in hotels along Gurney Drive area in Penang, based on the report given by the hotels Human Resource Department. 450 questionnaires are spread out and 278 questionnaires used to analyze the data. The results support that, the organization culture will affect the frontline employee performance and that are consistent with the previous explanation. Future research needs to incorporate other variables that can affect the employees’ performance.

Ramesh Kumar Moona Haji Mohamed

2013-08-01

380

Accessible Tourism : A Study of accessibility in Hotel Chains,Public Transport and Ferry Companies in Helsinki  

Digital Repository Infrastructure Vision for European Research (DRIVER)

This Bachelor’s thesis was prepared for the fulfillment of the educational standard of Laurea University of Applied Sciences. This thesis is aimed to achieve a main goal which is to explore accessible service and product with its environment into hotel chains, public transportation and ferry companies in Helsinki. In addition, this thesis describes the current accessibility situation of hotel chains, public transportation and two ferry companies in Helsinki. The empirical study materia...

Khatri, Kumar; Shrestha, Rajkumar; Mahat, Ujjwal

2012-01-01

 
 
 
 
381

Career anchors, organizational commitment, and job plateaus: An analysis of hotel executive operating committee members' career development  

Digital Repository Infrastructure Vision for European Research (DRIVER)

This study surveyed 447 hotel executive operating committee (EOC) members at hotels with 300 rooms or more on issues related to their careers. Using an adaptation of Schein's Career Anchor Inventory, the executive operating committee members were classified by one of the following career anchors: technical, general manager, autonomous, security, or entrepreneurial. These anchors, along with age, gender, and functional areas of responsibility were hypothesized as related to a manager's plateau...

1996-01-01

382

Leadership Styles of General Managers and Job Satisfaction Antecedent of Middle Managers in 5-Star Hotels in Kuala Lumpur, Malaysia  

Digital Repository Infrastructure Vision for European Research (DRIVER)

Leadership styles may differ across countries particularly in aspects such as culture, approach, and language. Expatriate managers in Malaysian 5-star hotels, may have a different approach from local managers, hence the levels of the job satisfaction of middle managers may differ too. Information is still lacking on the influence of expatriate managers leadership styles on employees’ job satisfaction in Malaysian 5-star hotels. The purpose of this paper was twofold, to shed light on employe...

Haslina Che Ngah; Mohd Fazli Musa; Zaiti Noreen Rosli; Mohamed Norisaifulruddin Mohd Bakri; Amirudin Mohd Zani; Afizan Ariffin; Gopala Krishnan Sekharan Nair

2013-01-01

383

Estado actual del sector estratégico hoteles boutique en Bogotá e identificación de los escenarios de desarrollo alternativos  

Digital Repository Infrastructure Vision for European Research (DRIVER)

En el presente trabajo se realizara la aplicación del modelo Análisis Estructural de los Sectores estratégicos y del análisis prospectivo para los hoteles que hacen parte del sector alojamiento en hoteles boutique en Bogotá en un periodo de cinco años. En estos modelos se tiene en cuenta la información financiera, interna y externa de la empresa y aspectos generales relacionados con la economía del sector.

2010-01-01

384

Critical Success Factors for Positive User Experience in Hotel Websites: Applying Herzberg's Two Factor Theory for User Experience Modeling  

Digital Repository Infrastructure Vision for European Research (DRIVER)

This research presents the development of a critical success factor matrix for increasing positive user experience of hotel websites based upon user ratings. Firstly, a number of critical success factors for web usability have been identified through the initial literature review. Secondly, hotel websites were surveyed in terms of critical success factors identified through the literature review. Thirdly, Herzberg's motivation theory has been applied to the user rating and t...

Sambhanthan, Arunasalam; Good, Alice

2013-01-01

385

The Study of Consumer’s Post-Purchase Evaluation toward Brand Equity of Five Stars Hotels in Thailand  

Digital Repository Infrastructure Vision for European Research (DRIVER)

Date: May 30, 2011 Program: MIMA- International Marketing Course Name: Master Thesis (EFO705) Title: The Study of Consumer’s Post-Purchase Evaluation toward Brand Equity of Five Stars Hotels in Thailand Research Problem: What are the characteristics of brand equity of five star luxury hotels in Thailand and which components of brand equity are the majority concerns from customers’ evaluation? Purpose: The study aims to investigate and analyze the interrelationship of brand equity of five ...

Dejsiriphun, Chonnikarn; Suviratvithayakit, Kritsana

2011-01-01

386

Biogas from bio-waste-potential for an ecological waste and energy management in resort hotels  

Energy Technology Data Exchange (ETDEWEB)

This paper gives an overview about waste management in holiday resorts. The objective is to determine the composition of waste and the specific waste quantities per guest. This data represents the basis for planning recycling measures and corresponding treatment facilities. The sorting analyses show the great potential of organic material suitable for biological treatment. Because of the characteristics (water content, structure) of these organic materials, composting is not as suitable as fermentation. Fermentation tests with hotel bio-waste turned out a much higher rate of biogas compared with communal bio-waste. Until now, biogas as a possibility of regenerative energy, has not been taken into consideration for big hotels or holiday resorts. Using biogas as an additional source of energy and the fermentation products as fertilizer would be a further step to an ecologically beneficial tourism.

Steinbach, D.; Schultheis, A. [Univ. of Stuttgart (Germany)

1996-12-31

387

Energy consumption and the potential for energy conservation in luxury hotels in India  

Energy Technology Data Exchange (ETDEWEB)

A study was conducted to identify the main energy characteristics and the potential for energy conservation in luxury hotels in India. Detailed data from 24 representative hotels in different climatic zones of India was collected and analyzed. The total annual energy consumption, energy consumption per occupied room, energy consumption per unit floor area, the specific energy consumption for space conditioning, lighting, hot water generation, as well as the consumption of the kitchen equipment was measured. The energy consumption profile and pattern was greatly affected by the outdoor weather conditions, the number of rooms occupied and the connected load of the various systems. Results of the study showed that there is a potential for a 16% saving in annual electricity consumption. 2 refs., 1 tab., 8 figs.

Kumar, P. [Tata Energy Research Inst., New Delhi (India)

1995-12-31

388

EXPLORING THE EFFECTS OF DESTINATION’S POSITIONING ON HOTELS’ PERFORMANCE: THE MILAN CASE  

Directory of Open Access Journals (Sweden)

Full Text Available The present paper investigates the link existing between the commercial mix, seasonality of destination and daily performance of hotel businesses. The choices made at city level form a commercial mix which, despite the differing emphases and specific features of single businesses, tends to mark the entire hotel industry.The Milan case, in particular, shows the capacity of trade fair events and business components to increase average room rates and occupancy. On the other hand, there is a resulting slackening in holiday periods and non-working weeks, when a low level of the average room rate and occupancy is seen. Empirical findings suggest the central role played by metamanagement strategy. For this reason the article proposes an approach to help destination managers to reduce the seasonalities on which to focus their lines of development.

Ruggero Sainaghi

2011-09-01

389

Success factors of energy performance contracting (EPC) for sustainable building energy efficiency retrofit (BEER) of hotel buildings in China  

International Nuclear Information System (INIS)

Hotel building is a type of high-energy-consuming building and most existing hotel buildings need energy efficiency improvement in China. Energy performance contracting (EPC) is considered a win-win mechanism to organize building energy efficiency retrofit (BEER) project. However, EPC mechanism has been introduced into China relatively recently and many EPCs have not been successful in building energy efficiency retrofit projects. This research aims to develop a set of critical success factors (CSFs) of EPC for sustainable energy efficiency retrofit (BEER) of hotel buildings in China. Semi-structured interviews and a questionnaire survey with practitioners and other professionals were conducted. The findings reveal the relative importance of the 21 number of identified success factors. In order to explore the underlying relationship among the identified critical success factors (CSFs), factor analysis method was adopted for further investigation, which leads to grouping the 21 identified CSFs into six clusters. These are (1) project organization process, (2) EPC project financing for hotel retrofit, (3) knowledge and innovation of EPC, sustainable development (SD), and M and V, (4) implementation of sustainable development strategy, (5) contractual arrangement, and (6) external economic environment. Finally, several relevant policies were proposed to implement EPC successfully in sustainable BEER in hotel buildings. - Highlights: ? EPC is a win-win mechanism to organize building energy efficiency retrofit project. ? CSFs of EPC mechanism for sustainable BEER of hotel building in China are examined. ? Six clusters are extracted from 21 identified CSFs based on factor analysis.

2011-11-01

390

UK'  

... Back to black passports? In practice, 'European citizenship' confers few rights, other than an entitlement for long-term EU residents of ... But it means that Britons carry burgundy-coloured passports like other EU nationals with the words European Union embossed on the cover above ...the United Kingdom of Great Britain and Northern Ireland and the royal coat of arms. The source said a return to the traditional ... black British passport without the offending EU moniker could be another symbolic win for Cameron. Foreign Secretary William Hague pointed to some of ...

391

Assessment of a fluorescence-enhanced optical imaging system using the Hotelling observer  

Digital Repository Infrastructure Vision for European Research (DRIVER)

This study represents a first attempt to assess the detection capability of a fluorescence-enhanced optical imaging system as quantified by the Hotelling observer. The imaging system is simulated by the diffusion approximation of the time-dependent radiative transfer equation, which describes near infra-red (NIR) light propagation through a breast phantom of clinically relevant volume. Random structures in the background are introduced using a lumpy-object model as a representation of anatomi...

Sahu, Amit K.; Joshi, Amit; Kupinski, Matthew A.; Sevick-muraca, Eva M.

2006-01-01

392

Pitting corrosion in austenitic stainless steel water tanks of hotel trains  

Digital Repository Infrastructure Vision for European Research (DRIVER)

The water storage tanks of hotel trains suffered pitting corrosion. To identify the cause, the tanks were subjected to a detailed metallographic study and the chemical composition of the austenitic stainless steels used in their construction was determined. Both the tank water and the corrosion products were further examined by physicochemical and microbiological testing. Corrosion was shown to be related to an incompatibility between the chloride content of the water and the base and filler ...

Moreno, D. A.; Garci?a, A. M.; Ranninger, C.; Molina, B.

2011-01-01

393

From strategic planning to strategy implementation in the hotel industry in South Africa  

Digital Repository Infrastructure Vision for European Research (DRIVER)

This study was initiated due to the need to address process of moving from strategic planning to strategy implementation within the South African hotel industry. The idea of strategy implementation might seem straightforward: namely that the strategy is formulated and then implemented. However, transforming strategies into action is a far more complex and difficult task. Numerous impeders hamper this process. The main deliverable of the investigation was to develop a conceptual and practical ...

2009-01-01

394

Hotel bõ tsvetotshnoi vjazju : [luuletused] / Juhan Liiv ; lühibiograafia: S. S. [Svetlan Semenenko  

Index Scriptorium Estoniae

Sisu: Hotel bõ tsvetotshnoi vjazju ; Za sine morje ; Sosna ; Ona ishtshet ulei ; Putnik ; Pesnja o prohhodjashtshem / tlk. Boriss Shtein ; Potolok v nashem dome tsheren ; Veresk / tlk. Valentin Rushkis ; Vtshera ja videl Estoniju! ; Kak ona nevzratshna / tlk. Svetlan Semenenko. Orig.: Ma lillesideme võtaks ; Üle vee ; Mänd ; Ta lendab meispuu poole ; Rändaja ; Laul sellest kaduvast ; Must lagi on meie toal ; Oh kanarbik, oh lilleke! ; Eile nägin ma Eestimaad ; Ilus ta ei ole

Liiv, Juhan, 1864-1913

1999-01-01

395

Correlation Analysis of Service Quality Gaps in a Four-Star Hotel in Iran  

Digital Repository Infrastructure Vision for European Research (DRIVER)

During the past decades, service sector has been known as an important player in the world economy. Considering the significant role of services in the hospitality industry, this research assesses the expectations and perceptions of customers of service quality dimensions in a four-star hotel in Isfahan as the major tourism focal point in Iran. For this purpose, service quality gaps have been measured and studied through correlation analysis in order to deter...

Arash Shahin; Reza Dabestani

2010-01-01

396

Analysis of Local Markets for Restaurant Monte Rosa and Meeting Facilities of CityHotel  

Digital Repository Infrastructure Vision for European Research (DRIVER)

The objective of the thesis was to acquire more information about the local customers of the Restaurant Monte Rosa and the meeting facilities of the CityHotel. The need for a thesis project arose when the commissioner wanted to find out how to reach their potential local customers. The starting point for the research was to study the current local customers in order to determine the potential local customers. The research tried to determine what the current local customers’ real wants a...

Kumpula, Helena

2011-01-01

397

Assessment of the Traits of Facilities Management Key Drivers in South-Western Nigerian Hotels  

Directory of Open Access Journals (Sweden)

Full Text Available A survey was conducted of probabilistically determined fifty-seven hotels of various ‘stars’ in South-Western geo-political zone of Nigeria to assess the traits of the General Managers (GMs and Facilities’ Managers (FMs who are regarded as key facilities management drivers in hotel organizations. Data were collected from hotel organizations through their general managers and facilities/engineers/maintenance managers with the aid of questionnaires. A combination of stratified and cluster sampling techniques were used. Kothari’s formula was adopted to determine the appropriate sample size while descriptive statistics, ranking and spearman correlation were used for data analysis. Covey’s generated traits for effective people were used as baseline parameters for the assessment. It was found that the GMs and the FMs background, training and features in  South-Western Nigerian hotels cannot be said to be poor or low in that they compared favorably with what obtains in advanced countries particularly United State of America. However, they lack international exposure. In terms of traits, using Covey’s model as benchmark, the duo are below average managerially, lacking the dynamism and the pizzazz that are required to propel them along; and since they are responsible for facilities management implementation, it then implies that the objectives of the facilities management may be extremely hampered from being achieved. In essence, the exposure of the GMs and the FMs must be deliberately improved upon while the duo must as a matter of urgency cultivate the habit of learning how to be effective.

Olufemi Daniel Durodola

2012-05-01

398

TOURISTY POLICIES AND THE HOTEL PARK DEVELOPEMENT OF CAMEROON (1950 - 2003)  

Digital Repository Infrastructure Vision for European Research (DRIVER)

The hotelier component represents an important side of the touristy activity success. In countries that have an emergent economy, as Cameroon, the tourism and the hotel business have shaped activation as a lever to the whole economy, since the second half of the 20th century. The present paperwork proposes an analytic overview of the evolution of the hotelier park in two of the main cities of the country, Douala and Yaoundé. The evolutional aspects are historically staged, c...

Akamba Mani, Catherine Lytrice; Pus?cas?u, Violeta

2009-01-01

399

Pitting Corrosion in Austenitic Stainless Steel Water Tanks of Hotel Trains  

Digital Repository Infrastructure Vision for European Research (DRIVER)

The water storage tanks of hotel trains suffered pitting corrosion. To identify the cause, the tanks were subjected to a detailed metallographic study and the chemical composition of the austenitic stainless steels used in their construction was determined. Both the tank water and the corrosion products were further examined by physicochemical and microbiological testing. Corrosion was shown to be related to an incompatibility between the chloride content of the water and the base and filler ...

Moreno Go?mez, Diego Alejandro; Garci?a Ruiz, Ana Mari?a; Ranninger Rodriguez, Carlos; Molina Sa?nchez, Bele?n

2011-01-01

400

The Linkage of Employee Satisfaction and Loyalty In Hotel Industry in Klang Valley, Malaysia  

Digital Repository Infrastructure Vision for European Research (DRIVER)

Many organizations in the hotel industry face difficulties in retaining employees since they are unable to identify the factors that contribute to both employee satisfaction and loyalty.  This study, covers 13 satisfaction variables and 3 loyalty variables. Employment tenure, employee future plan with the company, and recommending employment in the company would be taken as the 3 loyalty indicators in this study. This study sought to identify  factors which could lead to increased tenure, i...

Rahman Bin Abdullah; Noraida Bte Abdul Karim; Mohd Onn Rashidi Bin Abdul Patah; Harnizam Zahari; Gopala Krishnan Sekharan Nair; Kamaruzaman Jusoff

2009-01-01

 
 
 
 
401

Estimating demand in search markets: The case of online hotel bookings  

Digital Repository Infrastructure Vision for European Research (DRIVER)

In this paper, we emphasize that choice sets generated by a search process have two properties: first, they are limited; second, they are endogenous to preferences. Both factors lead to biased estimates in a static demand framework that takes choice sets as given. To correct for this bias, we estimate a structural model of search for differentiated products, using a unique dataset of consumer online search for hotels. Within a nested logit utility model, we show that the mean utility function...

Koulayev, Sergei

2009-01-01

402

Spatio-temporal Hotelling observer for signal detection from image sequences  

Digital Repository Infrastructure Vision for European Research (DRIVER)

Detection of signals in noisy images is necessary in many applications, including astronomy and medical imaging. The optimal linear observer for performing a detection task, called the Hotelling observer in the medical literature, can be regarded as a generalization of the familiar prewhitening matched filter. Performance on the detection task is limited by randomness in the image data, which stems from randomness in the object, randomness in the imaging system, and randomness in the detector...

Caucci, Luca; Barrett, Harrison H.; Rodri?guez, Jeffrey J.

2009-01-01

403

Peranan Housekeeping Departement Dalam Menangani Higiene Dan Sanitasi Kamar Di Emerald Garden International Hotel  

Digital Repository Infrastructure Vision for European Research (DRIVER)

Dunia pariwisata semakin maju, untuk itu salah satu pendapatan devisa terbesar yang menjadi sorotan utama adalah perhotelan. Karena hotel merupakan jasa pelayanan penginapan sekaligus makan, minum maupun peristirahatan bagi seseorang yang melakukan perjalanan. Salah satu bagian operasional yang sangat penting adalah tata graha yang sering dikenal dengan Housekeeping. Tata graha berkaitan dengan kelancaran penyiapan dan pemeliharaan kebersihan kamar. Seksi-seksi atau bagian tata graha yang ber...

2009-01-01

404

The Improvement and Development of a Newly-Launched Buffet Program for Moevenpick Hotel Hanoi  

Digital Repository Infrastructure Vision for European Research (DRIVER)

The aim of this dissertation was to conduct a research on how to improve and develop the marketing strategies and promotional campaigns of the newly-launched buffet program of the Moevenpick Hotel Hanoi Vietnam. The objective of the thesis was to analyze and evaluate the current situation of the buffet and propose solutions and proper marketing strategies to make timely changes and attract more awareness -resulting in increased revenue, heightened satisfaction of the guests, and the consolida...

Pham, Thuy Trang

2012-01-01

405

Possibilities of Reducing Greenhouse Gas Emissions in Hotels and Camps Along the Adriatic Coast  

International Nuclear Information System (INIS)

The article presents a possibility of reducing greenhouse gas emissions in hotels and camps along the Adriatic Coast, through equipment modernisation, efficient use of various energy forms (electric energy, oil, gas) including solar energy. An elaborate quantitative analysis the greenhouse gas emissions and possible ways of reducing them have been carried out in 180 hotels with their own boiler rooms and 70 camps with solar hot water system. The representatives of the two specified groups were chosen in order to perform the quantitative analysis. Considering that the reduction of the carbon emission is the basic condition for the prevention of climate changes, the assumptions were made in line with their reducing. The starting point is that the combustion of a litre of fuel causes 2,5 kg CO_2, while the generation of 1 kWh of electric energy and use of 1 m"3 of water emit 0,5 kg of CO_2 respectively. Thereby it is necessary to bear in mind that the reduction of emissions can be achieved directly in hotel boiler rooms and, in a wider perspective, in plants through the reduction of the electric energy and water consumption, i.e. solar energy consumption The article ends with a review of possible emission reductions which are to be carried out. According to the calculation presented, the share of the reduction of greenhouse gas emission in hotels and camps along the Adriatic Coast principate with 1% in the obligatory 5% emission reduction of the Republic of Croatia till the year 2012 related to the Kyoto Protocol. (author)

1998-12-11

406

The Evolution of International Competence of Chinese Hotel Corporations and Its Implications  

Directory of Open Access Journals (Sweden)

Full Text Available Under the backgrounds of special situation of international development in Chinese hotel corporations, this paper analyzed the development path in the context of macroeconomic reform and explored the evolution processes of the Chinese international competence. In order to enter the higher level of the international competence, establishing the international strategy and carrying through the learning and innovation plan are absolutely necessarily steps.

Bo Lv

2009-08-01

407

The experiences of female immigrant hotel workers in the Icelandic labor market  

Digital Repository Infrastructure Vision for European Research (DRIVER)

Iceland has received a growing number of immigrants over the last few years, which has largely been due to labor demand. Although migration and labor are structured by gender, research has lacked on the gendered experiences of immigrant workers in Iceland. This thesis seeks to give insight into the work experiences of immigrant women in Icelandic hotels. The main research questions I pose are: How do immigrant women experience the Icelandic labor market? How are labor market experiences shape...

Guðbjört Guðjónsdóttir 1979

2010-01-01

408

Business Value of the CRM Approach : the Case of 5 Stars Hotels in Lebanon  

Digital Repository Infrastructure Vision for European Research (DRIVER)

Business Value of the CRM Approach - the Case of 5 Stars Hotels in Lebanon Customer Relationship Management (CRM) is an organizational-wide ongoing process. It provides a systemic approach to aligning business processes, technologies, and the customer. The application of the CRM approach in the hospitality sector accompanies the guest cycle in all its stages. It is an ongoing process defined by two main activities: the analysis and the action which are repeated as long as the relationship exi...

Nakhoul, Imad

2011-01-01

409

ASPECTS REGARDING THE CONSUMER BUYER BEHAVIOUR FOR BUDGET HOTELS IN IRELAND  

Digital Repository Infrastructure Vision for European Research (DRIVER)

This paper aims to asses the behaviour of budget hotel consumers as well as to determine what characteristics and facilities are most important in making this high involvement purchase. The purpose of the conducted study is to evaluate the decision making process and its implications; all five stages in the decision making model (problem recognition, information search, evaluation of alternatives, purchase choice, and evaluation of outcome) are equally important in finding out what consumer w...

2008-01-01

410

Analyzing the Training and Internship Needs Assessment of Verbal Communication Skills amongst Hotel Practitioners  

Digital Repository Infrastructure Vision for European Research (DRIVER)

There is a need to expose the learners in the hospitality industry to real workplace requirement in terms of communication skills. In view of its importance, human resource managers, researchers and educators in the field of hospitality management or the hotel practitioners have to pay more serious attention to it. Thus, it is pertinent that both employers and potential employees have a consensus on what are to be instilled in the learners as this would prepare them for the actual ho...

Suzana Rahim; Farina Tazijan

2011-01-01

411

The Relationship between Personality, Gender and Hotel Department: The Case of Alanya  

Digital Repository Infrastructure Vision for European Research (DRIVER)

This study evaluates relationship between personality, gender and departments of a random sample of 91 employees working in 5-star hotels in the Alanya Region of Turkey. Evaluation was conducted using Cattell’s 16 PF (Sixteen Personality Factor) questionnaire. T-test assessed the relationship between personality and gender and one-way Anova analysed personality and department relationship. Results indicate that in the relationship between personality and gender there were significant varia...

2008-01-01

412

Comparison of human and Hotelling observer performance for a fan-beam CT signal detection task  

Digital Repository Infrastructure Vision for European Research (DRIVER)

Purpose: A human observer study was performed for a signal detection task for the case of fan-beam x-ray computed tomography. Hotelling observer (HO) performance was calculated for the same detection task without the use of efficient channels. By considering the full image covariance produced by the filtered backprojection (FBP) algorithm and avoiding the use of channels in the computation of HO performance, the authors establish an absolute upper bound on signal detectability. Therefore, thi...

Sanchez, Adrian A.; Sidky, Emil Y.; Reiser, Ingrid; Pan, Xiaochuan

2013-01-01

413

Marketing plan for China Liangtse Wellness Ltd : Analysis of Chinese Massage Service in Finnish Hotel  

Digital Repository Infrastructure Vision for European Research (DRIVER)

The purpose of this thesis is to draft and define a functional and feasible marketing plan for China Liangtse Wellness Ltd in Helsinki, so that the company can open a spa center successfully in Hotel X, which will provides various types of Chinese therapy massages and beauty treatment to both guests and local customers. The thesis begins with introduction of basic background about the thesis and research. It includes the objective and methodology of the research, and also the collected da...

Wang, Yuyun

2012-01-01

414

Perception of Employees on Internal Communication of a Leading Five Star Hotel in Malaysia  

Digital Repository Infrastructure Vision for European Research (DRIVER)

The purpose of this study is to determine the importance of internal communication practice of a leading five star hotel in Malaysia. It is fruitful to measure the effectiveness of internal communication as it may improve staff productivity and satisfaction. Generally, internal communication has been ignored by some Malaysian organizations. Top management personnel see the concept of internal communication as a lower priority task than external communication such as marketing and publicity. T...

Zulhamri Abdullah; Claina Antonette Antony

2012-01-01

415

An investigation into responsible tourism practices in the South African hotel industry  

Digital Repository Infrastructure Vision for European Research (DRIVER)

This paper sheds light on the reasons for the limited uptake of responsible tourism initiative memberships by hotels in South Africa, despite South Africa being regarded as a leader in the field of responsible tourism policy, with the drafting of responsible tourism guidelines by the South African Department of Environmental Affairs and Tourism (DEAT). The International Centre for Responsible Tourism's conference (hosted in South Africa) preceding the World Summit on Sustainable Development i...

Merwe, M.; Wocke, Albert

2007-01-01

416

Family hotel businesses: Strategic planning and the need for education and training  

Digital Repository Infrastructure Vision for European Research (DRIVER)

Small businesses dominate the tourism and hospitality industry worldwide and are of critical importance for the competitiveness of destinations. Small/family hotel businesses are characterised by a number of specific business processes which generate particular training and educational needs. It is increasingly clear that small businesses are not miniature versions of larger once, but they have different structures, priorities and strategic objectives. This paper investigates a number of m...

Peters, Mike; Buhalis, Dimitrios

2004-01-01

417

The future for UK renewables  

Energy Technology Data Exchange (ETDEWEB)

Widespread deployment of renewable energy is accepted as a major contributor to the reduction of greenhouse gas emissions. Many countries have established policies to accelerate the development of renewables. The UK Government gives renewable energy a key focus in its Energy White Paper. While accepted as visionary in its ambition, the White Paper has been criticised as too weak in its definition of the actual policy measures required. The Renewable Power Association has published the RPA Renewables Routemap as its strategy for achieving a sustainable energy future. (author)

Wolfe, P. [Renewable Power Association, London (United Kingdom)

2004-03-01

418

Service traders in the UK  

Digital Repository Infrastructure Vision for European Research (DRIVER)

We provide a novel set of stylized facts on firms engaging in international trade in services, using unique firm-level data on services exports and imports in the United Kingdom in 2000- 2005. Less than 10% of firms trade in services but they can be found in all sectors of the UK economy. While the services sector accounts for 80% of total exports and imports, the frequency and trade intensity of services traders is often higher in sectors such as high- tech manufacturing. Services traders ar...

Breinlich, Holger; Criscuolo, Chiara

2008-01-01

419

Internal and external governance in UK companies  

Digital Repository Infrastructure Vision for European Research (DRIVER)

The 1990s witnessed an increased interest in issues of governance and accountability in U.K. companies. In the wake of a series of governance reports (e.g. Cadbury, 1992; Greenbury, 1995; Hampel, 1998), U.K. companies have significantly altered their governance characteristics. The objective of this thesis is to examine the utilisation of governance mechanisms by U.K. companies immediately prior to the beginning of this governance revolution. My first objective is to ascertain the extent to w...

O Sullivan, Cornelius Noel

2000-01-01

420

Fast reactor development in the UK  

International Nuclear Information System (INIS)

The UK fast reactor development programme is reviewed, from the decision to build the Dounreay Fast Reactor, via the Prototype Fast Reactor now in operation at Dounreay, to current plans for building a commercial scale demonstration plant. Fast reactors offer a means of increasing (by a factor of about 60) the electrical energy produced from available uranium supplies. The UK experience has confirmed that commercial exploitation is now technically feasible. (U.K.)

1981-01-01

 
 
 
 
421

Specificities, Obstacles and Limits to Building Customer Loyalty in Mountain Resort Luxury Hotels  

Directory of Open Access Journals (Sweden)

Full Text Available Customer loyalty in mountain resort luxury hotels is truly challenging; it presents specificities, obstacles and limits. We shall base our findings on the example of Courchevel, located in the Savoie region, in France, a resort renowned worldwide for its concentration of luxury and 5-star hotels with their star-winning chefs that testify to this. One rarely mentions customer loyalty there and the concept remains intuitive and empirical; it would require finer analyses, genuine competences and a better adapted communication. We shall in turn study the limits brought to the following aspects: profitability, staff loyalty, new technologies, promotion and communication, the evolution of the expectations of rich customers, of the gilded youth, gastronomy, innovation in services, the successive waves of foreigners… in a post-recession context in which the codes of luxury have evolved. Fifty or so qualitative interviews on the topic of customer loyalty were carried out in twenty or so hotels for this study between 2008 and 2010.

Maud Tixier

2011-11-01

422

Nutritional Knowledge of UK Coaches  

Science.gov (United States)

Athletes obtain nutritional information from their coaches, yet their competency in this area is lacking. Currently, no research exists in the UK which has a different coach education system to many other countries. Therefore, the aim of this study was to evaluate the sports nutrition knowledge of UK coaching certificate (UKCC) level 2 and 3, hockey and netball qualified coaches. All coaches (n = 163) completed a sports nutrition questionnaire to identify: (a) if they provided nutritional advice; (b) their level of sport nutrition knowledge; and (c) factors that may have contributed to their level of knowledge. Over half the coaches provided advice to their athletes (n = 93, 57.1%), even though they were not competent to do so. Coaches responded correctly to 60.3 ± 10.5% of all knowledge questions with no differences between those providing advice and those who did not (p > 0.05). Those coaches who had undertaken formal nutrition training achieved higher scores than those who had not (p coaches would benefit from continued professional development in sports nutrition to enhance their coaching practice.

Cockburn, Emma; Fortune, Alistair; Briggs, Marc; Rumbold, Penny

2014-01-01

423

An Introduction to ESERO-UK, the UK Space Education Office  

Science.gov (United States)

This article introduces the UK branch of the European Space Education Resource Office (ESERO-UK), also known as the UK Space Education Office. It is a teaching project designed to use space to enthuse primary and secondary students to study science, technology, engineering and mathematics (STEM) subjects. The office is funded by the European Space…

Clements, Allan; Mather, Edward

2012-01-01

424

Diferenciación de la atención virtual como factor de ventaja competitiva en hoteles resort en Brasil  

Directory of Open Access Journals (Sweden)

Full Text Available La industria brasileña de turismo probó profundas alteraciones en su estructura a partir de la década de 1990, especialmente en función de las grandes inversiones en hoteles de categoría lujo y súper lujo. Ese tipo de hospedaje tiene como estrategia la diferenciación por medio de oferta de servicios y experiencias singulares a los huéspedes. De esta manera, las herramientas de atención virtual al cliente pueden contribuir para la construcción de la lealtad del huésped a partir de la diferenciación de los servicios prestados por el Hotel Resort. Este es un estudio descriptivo de naturaleza cualitativa, hecho a partir de un levantamiento en el cual se efectuó un análisis de desempeño de las herramientas de atención virtual disponible, siendo que las más ampliamente utilizadas fueron: e-mail, formulario electrónico para sumisión, autoservicio y mapa del sitio. Por otro lado, las herramientas menos utilizadas fueron: e-mail de respuesta automática, FAQ, chat instantáneo, personalización del sitio, grupos de discusión y video-conferencia; siendo que las cuatro últimas fueron identificadas incluso en los hoteles resort investigados. Se pudo verificar también que aún los hoteles con alto desempeño, subutilizan las herramientas de la atención virtual, lo que parece que no contribuye de manera plena para la oferta de una experiencia singular y diferenciada en relación con la comunicación con sus clientes actuales, así como con los clientes potenciales.The Brazilian tourism industry experienced huge transformations in its structure from the 1990’s on, due to big investments in luxury and super luxury hotels. This kind of lodging has as strategy the differentiation by offering unique services and experiences to the guests. Thus, the virtual customer care tools can contribute to compose the guest’s loyalty from the differentiation of the services given to him by the resort. This is a descriptive-qualitative study, made from a survey in which it was analyzed the virtual customer care tools’ performance found in 47 big luxury and super luxury resorts operating in Brazil. The main results indicate low use of the available virtual customer care tools. The most wide used were: email, electronic form for submission, auto-service and map of the site. On the other hand, the less used tools were: automatic e-mail answer, FAQ, chat, site personalization, discussion groups and video conference; and thus, the last four even were identified in the surveyed resorts. Also, it could be evidenced that even the resorts classified with high performance, underuse the virtual customer care tools, what seems to not contribute to offer a unique and differentiated communication experience to their current customers, as well as to their prospects.

Marcos Antonio Gaspar

2013-03-01

425

The Impact of Customer Care on Experiences in Service Quality Delivery(a case study of Labadi Beach Hotel-Ghana)  

Digital Repository Infrastructure Vision for European Research (DRIVER)

ABSTRACT COURSE: Bachelor Thesis in Business Administration 15 ECTS AUTHORS: Ossai Uche, (21st March 1980), Västerås. Prosper Akpabli Hanyabui, (17th March 1980), Västerås. PROBLEM STATEMENT How can Labadi Beach Hotel improve on customer care activities in order to create a positive customer experiences in the hotel? PURPOSE: The purpose of this study is to describe what Labadi Beach Hotel is doing and what they could do to improve customer care. Furthermore we shall also find out the pro...

Hanyabui, Akpabli; Ossai, Uche

2008-01-01

426

Analyzing the impact on consumer satisfaction, behavior and at-titudes by using eco-friendly practices and products in Surfers Paradise/Gold Coast city hotels, Australia.  

Digital Repository Infrastructure Vision for European Research (DRIVER)

This study explores customer attitude towards environmentally friendly practices by hotels and the impact on customer satisfaction. The research investigates individual’s behavior, attitude, knowledge, satisfaction and willingness to support eco-friendly prac-tices. The hotel industry contributes to the global environmental challenges. Consumers are becoming more aware of the environmental impacts by the hotels and a new market segment of eco-friendly customers has developed. In additio...

Chikita, Maria

2012-01-01

427

An investigation of consumer behavior on websites for members of historic hotels in Norway, located in rural areas:website factors that could affect web-revenue  

Digital Repository Infrastructure Vision for European Research (DRIVER)

Internet has become a significant part of hotels’ strategies. The rapid development of the availability and possibilities on the Internet has created a new and important sales channel for hotels. Internet has become one of the main channels for locating and booking hotel rooms, and tourism is considered to be one of the industries that is gaining most transaction volume on the Internet. Due to the increasing power of third-party websites like Expedia, these sites demand more commission from...

Kvikne, Theodor

2013-01-01

428

Leadership Practices in German and UK Organisations  

Science.gov (United States)

Purpose: The aim of this research was to determine whether leadership practices vary between German and UK organisations. Design/methodology/approach: The author used self-assessment documents submitted by German and UK organisations to the European Foundation for Quality Management (EFQM), to identify leadership practices in both countries. A…

McCarthy, Grace

2005-01-01

429

UK Energy Strategies Under Uncertainty Synthesis Report  

Apr 11, 2014 ... Research Atlas – the definitive information resource for current and past UK \\energy ... research into sustainable energy systems. ... accessed via our online \\Publications Catalogue, ... 1. UKERC Research Report. UK Energy Strategies \\Under Uncertainty .... electricity, heat and transport, in an integrated way.

430

Energy conservation and UK energy strategy  

International Nuclear Information System (INIS)

The UK energy strategy and official forecasts of energy demand are studied. Rather than looking at the energy coefficient (percentage change in energy/percentage change in GDP) an analysis is made of the energy ratio (the amount of energy used to produce a given level of GDP). (U.K.)

1982-01-01

431

Big hole opens up in UK funding  

CERN Multimedia

Particle physics research in the UK is likely to receive around 12% less funding than expected over the next three years. The UK will have to scale down its involvement in international collaborations and may have to pull out of some altogether (1 page).

Cartlidge, E

2002-01-01

432

New_nuclear | UK Energy Research Centre  

Nuclear power has been a part of the UK energy mix since the first plant opened \\in 1956 ... Nuclear power is considered by the UK Government to be a low \\carbon, ... about nuclear weapons and the inherent risks involved in the nuclear \\reaction. ... waste management and decommissioning of retired plants; safe \\geological ...

433

Determinantes na satisfação de clientes em hotéis de cinco estrelas em Portugal Determinantes en la satisfación de los clientes en hoteles de cinco estrellas en Portugal Determinants of costumer satisfaction in five stars’ hotels in Portugal  

Directory of Open Access Journals (Sweden)

Full Text Available Dado o crescente fenómeno competitivo da indústria hospitaleira, o objectivo deste estudo foi aumentar a compreensão das percepções sobre a qualidade do serviço de um hotel, da perspectiva dos seus consumidores. No contexto dos hotéis de luxo em Portugal, este estudo procurou explorar a relação entre a satisfação geral e oito atributos considerados relevantes na literatura. Esta pesquisa acedeu às percepções da qualidade do serviço nos hotéis de cinco estrelas em Portugal através da aplicação de um questionário. Este estudo incidiu sobre oito hotéis portugueses de cinco estrelas e abrangeu uma amostra de 155 respondentes. Os dados recolhidos foram analisados em SPSS. Para aceder às variáveis com maior impacto na satisfação geral, recorreu-se a um modelo de regressão ordinal (Ordered Probit Model. Verificámos os seguintes resultados: são os funcionários (primeiro lugar, o conforto (em segundo e o preço (em terceiro que mais influenciam a satisfação geral, num hotel de cinco estrelas. É ainda importante salientar o nível de precisão do modelo estimado, o qual classificou correctamente 73% dos casos.En referencia al creciente fenómeno competitivo en la industria de la hostelería, el objetivo de este estu­dio fue el de aumentar el conocimiento de las percepciones sobre la calidad del servicio de un hotel, en la perspec­tiva de sus consumidores. En el contexto de los hoteles de lujo en Portugal, este estudio ha explorado la relación entre la satisfacción general y ocho atributos considerados relevantes en la literatura. Esta encuesta accedió a las percepciones de calidad del servicio en los hoteles de cinco estrellas en Portugal a través de la aplicación de un cuestionario. Este estudio se aplicó a ocho hoteles portugueses de cinco estrellas y ha estado cubierto con un muestreo de 155 respuestas. Los datos obtenidos fueran analizados en SPSS. Para determinar las variables de mayor impacto en la satisfacción general, se ha usado un modelo de regresión ordinal (Ordered Probit Model. Se obtuvier­an los siguientes resultados: son los empleados (primero lugar, el conforto (en segundo y el precio (en tercero los que más influencian la satisfacción general en un hotel de cinco estrellas. Es aun importante sobresalir el nivel deprecisión del modelo escogido, que clasifico correctamente 73% de los casos.Given the increasing competitive phenomenon of the hospitality industry, the aim of this study was to increase the comprehension of perceptions towards hotel service quality from the hotel customers’ perspective. Based on the context of Portuguese’s luxury hotels, this study intended to explore the relationship between the overall satisfaction and eight service quality attributes, described in the literature as relevants. This research assessed the perceptions of service quality in Portugal’s five stars hotels by applying a questionnaire. This study focused on eight five-star Portuguese hotels, and comprises a sample of 155 respondents. The data collected was analyzed using SPSS. We examined the variables that most influenced the overall satisfaction by using an ordinal regression model (Ordered Probit Model. The findings indicated the following: staff (at first place, comfort (in second and price (in the third are the attributes that most influence the overall satisfaction, in a five stars hotel. It is also important to note that the model correctly classified 73% of cases.

José Castro Pinto

2008-04-01

434

E-Infrastructure for Energy - Your views wanted | UK Energy ...  

Feb 1, 2013 ... The UK Government is promoting the role of “e-infrastructure” as a key ... as a \\barrier to UK industry and commerce accessing modern analysis and data ... help \\you grow your businesses and increase UK competitiveness?'

435

The relationship between professional burnout and job satisfaction levels of employee: A study into employees in hotel enterprises  

Directory of Open Access Journals (Sweden)

Full Text Available The main aim of this paper is to determine the levels of professional burnout and job satisfaction of employees in five-star hotels and to expose the relationship between them. Especially professional burnout has been popular field of research to appear with increasing frequency in job satisfaction. Professional burnout has been investigated in three basic dimensions: Emotional exhaustion, depersonalization and personal accomplishment. Boring and highly stressed work environment, long and intensive work hours, problems and policies of low-wage employment in hotel enterprises, attitudes and behaviors of executives and managers towards employees have increased the appearing probability of job burnout in tourism industry. Job satisfaction is one’s own positive, negative and neutral all emotions; feelings and thoughts towards the business and the results emerged from these emotions on people. Population of this study is made of employees working at five-star hotels in Istanbul. In this frame, clustering sampling method was used and eight hotel enterprises were treated as a cluster. In the study, the differences of hotel workers’ opinions toward the job satisfaction and job burnout by demographic characteristics were analyzed using t-test and analysis of variance (ANOVA. In addition, Correlation and Regression Analysis were conducted to determine the relationship between professional burnout and job satisfaction levels. According to the results of correlation and regression analyses, it is found out that professional burnout level has a significant effect on job satisfaction level of the employees.

Gonca K?l?ç

2011-01-01

436

The UK-Mexico Sustainable Development Dialogue Projects Map  

change, environmental degradation and ... the Department for Environment, Food \\and ... financial years. .... integrate environmental sustainability standards into 30 \\large hotels on the Caribbean coast ... economic growth rates in the world.

437

Newsletter_184_04_05_12 | UK Energy Research Centre  

It's a unique opportunity to bring evidence to bear on research strategy and ... \\small businesses developing and commercialising and developing products for \\the .... On my Asian odyssey last year, I was sitting in a hotel room located directly\\ ...

438

summary of the ukerc - UK Energy Research Centre  

1. Overview. This report summarizes the key issues and outcomes from a \\Research Hotel on .... Since MARKAL is a least cost model, it may prescribe the \\transition from one technology ... large impact on the global resource markets. \\Process ...

439

Sparks Symposium 2011 Abstracts - UK Energy Research Centre  

incentive) and support mechanisms (e.g. Community Energy Online from DECC) \\are ... robust decisions on energy-related aspects regarding the selection of ... \\Jenny Ya He: Facilitating Energy Efficient Lighting in Hotels through Acceptable.

440

Occupational Dermatoses Among Kitchen Workers In A Chain Of Vegetarian Hotel  

Directory of Open Access Journals (Sweden)

Full Text Available This study was undertaken to identify occupation related skin problems among hotel workers. One thousand three hindered and ninety employees of a chain of vegetarian hotels were examined. Of the 273 people working in the kitchen, 206 (75.4% had dermatosis related to work. The Kitchen workers were classified according to the type of work they routinely performed. Forty eight out of the 63 (76.1% cooks who were involved in stirring had callosity at sites of contact with ladle and 28 of the40 (70% cooks who were involved in frying had pigmentation and scars due to contact with hot oil and water. All the onion peelers had staining and fissuring of the palmer aspect of the fingers. Thirty two of the 46(69.5% vegetable cutters had callosity on the palm at areas of contact with knife. Poori markers had pigmentation and callosity of knuckles due to pressing the dough with their knuckles. Nine of the 12 (66% rice cleaners had chapping of nails. Seven of the 12 (58.3% paratha markers had erythema of palm due to contact with hot tava. Tandoori experts had singing of hair over right forearm. Two workers (0.73% had pigmentation of the face probably due to prolonged exposure to heat. Two of the16 (12.5% grinders had paronychia and onychomycosis due to constant contact with water and dough. Nine of the 15 (60% coconut graters had callosities of the palms. We conclude the minor occupational dermatosis is prevalent among kitchen workers employed in hotels

Rai Reena

2003-01-01

 
 
 
 
441

HOUSE DUST MITE CONTAMINATION IN HOTELS AND INNS IN BANDAR ABBAS, SOUTH OF IRAN  

Directory of Open Access Journals (Sweden)

Full Text Available House dust mites have been shown to be strongly associated with allergic respiratory diseases such as, bronchial asthma, rhinitis and atopic dermatitis in the world. The climatic conditions of Bandar-Abbas, which is located in a coastal area and has a humid subtropical climate, provide a suitable place to proliferate mites. The aim of this study was to determine the contamination rate and analyze the house dust mite fauna in hotels and inns in Bandar-Abbas that had not been investigated previously. In this study 6 hotels and 6 inns were selected randomly in six areas of Bandar-Abbas. Two dust samples were collected from each place with a vacuum cleaner. One square meter of carpets and mattresses were vacuumed for a period of 1 min. Then the samples were cleared in lactic acid and then mites were mounted in Hoyer's medium for study and identification. A total of 2644 mites were collected and identified. The major mite family was Pyroglyphidae (98%. Dermatophagoides pteronyssinus was the most frequent and most numerous species recorded, occurring in 91% of samples examined and forming 88% of the Pyroglyphidae and 86% of the total mite populations. The family Cheyletidae was less commonly found with Cheyletus malaccensis (2%. Most of the mites were isolated from the carpets (57.5%, and a smaller number from mattresses (42.5%. Mites were present in 96% of the dust samples. Results revealed that all inns and 83% of hotels were contaminated by more than one species of mite and 34% of them had a population of more than 100 mites /g dust. This rate of contamination can be a major risk factor in asthma and other respiratory allergic diseases

M. Soleimani, J. Rafinejad

2008-07-01

442

Reflecting the Transformative Change - Managing Gender Diversity in corporate with special reference to Hotel Industry  

Directory of Open Access Journals (Sweden)

Full Text Available Abstract:Managing Diversity is a huge challenge in todays global world. Although women have made great strides in diverse fields , gender inequity still exists in various forms. Well gender distinction is not just a social concern. It could also create a competitive edge to address the global challenges that corporations are facing and will face. In corporate world, female representation falls with hierarchy. The limited female presence in leadership positions is an issue to be addressed. In Europe, females only average 12 % when it comes to higher positions i.e., companies' boards of directors. It is 15 % in the America and drops to 5% in India and down to 3 % in the Middle East and North Africa.Quotas have only recently arrived in the business world. The most widely known example of corporate board quotas is in Norway, where a 40% gender quota for public limited, state-owned and inter-municipality companies was introduced in December 2003. There has been use of voluntary gender quotas in the corporate sector.There is substantial variation in the proportion of female managers across industries. Some industries e.g. Primary sector, energy and water have no firms with a woman among their top CEOs or vice-directors, while other industries are more 'female-friendly' like private service and retail, hotels and restaurants. This clearly indicates substantial industry differences.This paper discusses and explains main barriers to diversity across hotel industry. The conceptual paper suggests and encourages hotel employers should place female employees in more opportunity-enhancing positions so that they can exploit or utilize their talents and increase the possibility of climbing up the corporate ladder. Engaging women in the workforce worldwide would enhance organizational uniqueness and productivity

Leena Nitin Fukey

2013-09-01

443

Hacia un indicador de consumo de energía eléctrica más efectivo en hoteles del grupo Cubanacán de la provincia de Camagüey; Toward an indicator of more effective electric power consumption in hotels of the Cubanacan company in Camagüey  

Directory of Open Access Journals (Sweden)

Full Text Available La consideración de indicadores de consumo reales es un elemento indispensable para la correcta evaluación de la eficiencia energética de una empresa. No todos los indicadores actuales que utilizan las instalaciones hoteleras son adecuados para los fines propuestos. El trabajo expone los efectos que tienen en el consumo de energía eléctrica, factores como la temperatura ambiente de la época del año y el tipo de segmento turístico (internacional o nacional, a través de un estudio de caso en el Hotel Caracol. La veracidad de los resultados ha sido comprobada en los cuatro hoteles del Grupo Cubanacán de la provincia de Camagüey. Los estudios de correlación entre el consumo de energía eléctrica y el nivel de actividad (habitaciones días ocupadas teniendo en cuenta el efecto de estos factores, permiten llegar a plantear un indicador de consumo de energía eléctrica más efectivo para evaluar la eficiencia energética en las instalaciones hoteleras. Finalmente comentamos el efecto de estos factores en otros indicadores de consumo.  The consideration of real consumption indicators is an indispensable element for the correct evaluation of the energy efficiency of a company. Not all the current indicators that use the hotel facilities are appropriate for this purpose.The paper presents factors, such as the ambient temperature and the type of tourist segment (international or national, that influence in electric power consumption, through a case study in the Caracol Hotel. The truthfulness of the results has been checked in the four hotels of the Cubanacan Company of Camagüey. The correlation studies between the electric power consumption and the activity level (rooms occupied days keeping in mind the effect of these factors, they allow to end up outlining an indicator of more effective electric power consumption to evaluate the energy efficiency in the hotel facilities. Finally we comment the effect of these factors in other consumption indicators.

Davel Borges Vasconcellos

2011-05-01

444

Pitting corrosion in austenitic stainless steel water tanks of hotel trains  

International Nuclear Information System (INIS)

The water storage tanks of hotel trains suffered pitting corrosion. To identify the cause, the tanks were subjected to a detailed metallographic study and the chemical composition of the austenitic stainless steels used in their construction was determined. Both the tank water and the corrosion products were further examined by physicochemical and microbiological testing. Corrosion was shown to be related to an incompatibility between the chloride content of the water and the base and filler metals of the tanks. These findings formed the basis of recommendations aimed at the prevention and control of corrosion in such tanks. (Author) 18 refs.

2011-01-01

445

Water Hygiene Behaviors in Hotels and Restaurants and Their Effects on its Bacteriological Quality  

Directory of Open Access Journals (Sweden)

Full Text Available Contamination in drinking water is man made and usually due to improper handling, storage and serving which leads to the serious water borne diseases. A total of 340 drinking water samples were analyzed for bacterial contamination, out of them, 69.1% were non-potable by MPN method, 73.2% by MFT indicating presence of E. coli and 18.2% showed presence of thermotolerant E. coli of human fecal origin. Study concluded that poor hygiene behaviors such as improper method of storage, handling and serving, deteriorates the quality of drinking water which can be improved by imparting water hygiene behavior education to hotels and restaurants owners.

D.H. Tambekar

2006-01-01

446

Covariance approximation for fast and accurate computation of channelized Hotelling observer statistics  

Energy Technology Data Exchange (ETDEWEB)

We describe a method for computing linear observer statistics for maximum a posteriori (MAP) reconstructions of PET images. The method is based on a theoretical approximation for the mean and covariance of MAP reconstructions. In particular, we derive here a closed form for the channelized Hotelling observer (CHO) statistic applied to 2D MAP images. We show reasonably good correspondence between these theoretical results and Monte Carlo studies. The accuracy and low computational cost of the approximation allow us to analyze the observer performance over a wide range of operating conditions and parameter settings for the MAP reconstruction algorithm.

Bonetto, Paola; Qi, Jinyi; Leahy, Richard M.

1999-10-01

447

The effects of converting wheels on housekeeping carts in a large urban hotel. Program evaluation.  

Science.gov (United States)

Occupational and environmental health nurses can identify the causes of injuries and use analytical skills to show how the prevention of a problem can save the company money and demonstrate a caring attitude from management. Nurses can expand their traditional roles to position themselves as both advocates for the employees and profit enhancers to management as demonstrated by this program evaluation project. Initial outcomes included improved employee morale and reduced soft tissue injuries in hotel housekeeping employees. Changes in the workplace made by a proactive occupational and environmental health nurse and a committed management can reap rewards beneficial for both the employer and the work force. PMID:10818826

Intilli, H

1999-10-01

448

HOUSE DUST MITE CONTAMINATION IN HOTELS AND INNS IN BANDAR ABBAS, SOUTH OF IRAN  

Digital Repository Infrastructure Vision for European Research (DRIVER)

House dust mites have been shown to be strongly associated with allergic respiratory diseases such as, bronchial asthma, rhinitis and atopic dermatitis in the world. The climatic conditions of Bandar-Abbas, which is located in a coastal area and has a humid subtropical climate, provide a suitable place to proliferate mites. The aim of this study was to determine the contamination rate and analyze the house dust mite fauna in hotels and inns in Bandar-Abbas that had not been investigated previ...

2008-01-01

449

PENGGUNAAN KONEKSI CORBA DENGAN PEMROGRAMAN MIDAS MULTI-TIER APPLICATION DALAM SISTEM RESERVASI HOTEL  

Digital Repository Infrastructure Vision for European Research (DRIVER)

This paper is made from a multi-tier system using corba technology for hotel reservation program for web browser and also client program. Client software is connected to application server with Corba Connection and client and application server connect to SQL server 7.0. via ODBC. The are 2 types of client: web client and delphi client. In making web browser client application, we use delphi activex from technology, in where in this system made like making the regular form, but it has shortag...

Irwan Kristanto Julistiono; Hendra Lamidjan

2001-01-01

450

The rate of change of the social cost of carbon and the social planner's hotelling rule  

Digital Repository Infrastructure Vision for European Research (DRIVER)

This paper derives the social cost of carbon (SCC) and its rate of change. It does so in a deterministic Ramsey model of optimal economic growth with carbon emissions from burning fossil fuels. It is shown that the determinants of the rate of change of the SCC are substantially almost identical to the determinants in the social planner's Hotelling rule if a unit of fossil fuel use leads to exactly one unit of carbon emission, while otherwise these formulas differ substantially. As is also sho...

Ko?gel, Tomas

2012-01-01

451

Covariance approximation for fast and accurate computation of channelized Hotelling observer statistics  

International Nuclear Information System (INIS)

We describe a method for computing linear observer statistics for maximum a posteriori (MAP) reconstructions of PET images. The method is based on a theoretical approximation for the mean and covariance of MAP reconstructions. In particular, we derive here a closed form for the channelized Hotelling observer (CHO) statistic applied to 2D MAP images. We show reasonably good correspondence between these theoretical results and Monte Carlo studies. The accuracy and low computational cost of the approximation allow us to analyze the observer performance over a wide range of operating conditions and parameter settings for the MAP reconstruction algorithm

1999-01-01

452

WELL-BEING OF BODY AND SOUL : Fitness and Pampering in Spa Hotel Kivitippu  

Digital Repository Infrastructure Vision for European Research (DRIVER)

This thesis was commissioned by Kivitippu, a spa hotel located in Lappajärvi. The working life instructor of the thesis was Minna Kujala, the service manager of the well-being department in Kivitippu. The subject of the thesis was to examine and analyze the well-being services offered by Kivitippu. The objectives were to map out the user profile of the pampering and fitness service users, examine their purchasing behavior, find out their opinions on the experienced services and to use the in...

Syrja?la?, Sirpa

2011-01-01

453

The Study of Factors Contributing to Chef Turnover in Hotels in Klang Valley, Malaysia  

Digital Repository Infrastructure Vision for European Research (DRIVER)

Service plays a crucial role in the developed countries, and is a growing economic driver in developing countries. Since it offers more work opportunities than product based commodities, the service sector has been taken seriously for the past 30 years. The tourism industry in Malaysia is in the developing process and the service sector is the key driver towards its growth. The main focus of this study is to look at the hotel industry which is within the tourism industry that faces a major pr...

Rahman Bin Abdullah; Mohd Azuan Mohd Alias; Harnizam Zahari; Noraida Abdul Karim; Siti Noraishah Abdullah; Hamdin Salleh; Mohd Fazli Musa

2009-01-01

454

UK Energy Security: Challenges, Threats and Solutions  

Directory of Open Access Journals (Sweden)

Full Text Available Abstract: Over the last few decades, the debate about „Peak Oil? became increasingly common and frustrating to governments, oil companies and individuals. Also in the last decade or so, some unusual events took places, which have raised the concern about the future of energy resources.0F i These events and the peak oil debate lead policy makers, particularly in the industrialised countries, to consider what is known today as „Energy Security?.
The UK is one of these countries that fears the unknown future should petroleum resources worldwide become scarce or vanish. After the dwindling of the North Sea production, the UK found itself on the brink of losing its energy self-sufficiency (Macalister, 2010. This paper sets the following questions: has the UK?s oil and gas production peaked yet? If so, does the UK have a serious energy security problem? and if so, how this problem may be solved and what are the possible short, medium and long-term solutions for such a concern? In answering these questions, the paper discusses the concerns and challenges to the UK energy security and brings about the Government plans for tackling these concerns. In other words, the paper seeks to uncover the UK energy security position and shed light on any possible challenges and threats to this position. It also highlights the solutions to the energy security concern. Our analysis is based on quantitative data extracted from Governmental and industrial sources. It is found that the UK does not experience an energy security problem on the short to medium-term, but it may suffer energy insecurity on the longer-term.
Key words: Energy Security; UK; Peak Oil

Hafez Abdo

2011-06-01

455

Modernized domestic technology in the luxury hotel Suvretta House in St. Moritz: Warm water from the chimney. Modernisierte Haustechnik im Luxus-Hotel Suvretta House in St. Moritz: Warmwasser aus dem Kamin  

Energy Technology Data Exchange (ETDEWEB)

High demands for comfort on the part of the guests, necessitate a high energy consumption in hotels. Therefore, corresponding high requirements are made to domestic technology. The adjusted application of a condensing oil heating system with heat pump, warm water mixing plant and warm water storage system results in convincing results. A corresponding plant concept is presented by means of the luxury hotel Suvretta House. The central point is the reduction of waste heat losses by means of a heat pump which can be also applied as cooling machine. (BWI)

Haltiner, E.W.

1993-03-01

456

The future of the UK gas network  

Digital Repository Infrastructure Vision for European Research (DRIVER)

The UK has an extensive natural gas pipeline network supplying 84% of homes. Previous studies of decarbonisation pathways using the UK MARKAL energy system model have concluded that the low-pressure gas networks should be mostly abandoned by 2050, yet most of the iron pipes near buildings are currently being replaced early for safety reasons. Our study suggests that this programme will not lock-in the use of gas in the long-term. We examine potential future uses of the gas network in the UK e...

Dodds, P. E.; Mcdowall, W.

2013-01-01

457

Heavens Open Up for UK Astronomers  

Science.gov (United States)

A significant milestone for British and European science occurred today (July 8, 2002) when the Council of the European Southern Observatory (ESO) met in London. At this historical meeting, the United Kingdom was formally welcomed into ESO by the nine other member states. The UK, one of the leading nations in astronomical research, now joins one of the world's major astronomical organisations. UK astronomers will now be able to use the four 8.2-metre and several 1.8-metre telescopes that comprise the Very Large Telescope (VLT) facility located at the Paranal Observatory in the northern part of the Atacama desert in Chile, as well as two 4-m class telescopes and several smaller ones at the ESO La Silla Observatory further south. The UK will also benefit from increased involvement in the design and construction of the Atacama Large Millimetre Array (ALMA), a network of 64 twelve-metre telescopes also sited in Chile, and play a defining role in ESO's 100-metre Overwhelmingly Large Telescope (OWL). Sir Martin Rees , The Astronomer Royal, said, "Joining ESO is good for UK science, and I think good for Europe as well. It offers us access to the VLT's 8-m class telescopes and restores the UK's full competitiveness in optical astronomy. We're now guaranteed full involvement in ALMA and in the next generation of giant optical instruments - projects that will be at the forefront of the research in the next decade and beyond. Moreover, our commitment to ESO should enhance its chances of forging ahead of the US in these technically challenging and high profile scientific projects. UK membership of ESO is a significant and welcome outcome of this government's increasing investment in science". Prof. Ian Halliday , Chief Executive of the Particle Physics and Astronomy Research Council (PPARC), the UK's strategic science investment agency said, "The United Kingdom already participates in Europe's flagship particle physics research and the space science research programmes through membership of CERN and the European Space Agency. Both of which provide UK scientists with access to world-class facilities that, on a national basis alone, we could not begin to consider. Joining ESO consolidates this strategy for UK astronomers and redresses the balance of UK ground based facilities compared to other European countries, Japan and the US." The ESO Director General, Dr. Catherine Cesarsky , is "delighted that the UK has joined our organisation. When ESO was created nearly 40 years ago, the UK was planning for its own facilities and decided not to join. However, the impressive scientific and technological advances since then, coupled with ESO's emergence as a prime player on the European research scene have convinced our UK colleagues of the great advantages of presenting a united European face in astronomy through ESO." Ian Halliday added,"Membership of ESO will ensure that UK astronomy remains at the cutting edge of scientific research and discovery, whilst playing an integral role in developing the next generation of ground based facilities. This strategy also endorses the recommendations of the 'International Perceptions of UK Research in Physics and Astronomy', an independent review which recommended joining ESO". Note [1]: Both PPARC and ESO issue co-ordinated releases regarding UK accession to The European Southern Observatory today. The PPARC release can be accessed at: www.pparc.ac.uk/.

2002-07-01

458

Heating value technology in the castle hotel. Modern heat supply in historical walls; Brennwerttechnik im Burghotel. Moderne Waermeversorgung in historischen Gemaeuern  

Energy Technology Data Exchange (ETDEWEB)

Comfort plays a major role in hotels. Warmth and constantly available hot water are important factors. With the renovation of its heating system, the owner of the castle hotels in Oeding (Westphalia, Federal Republic of Germany) experienced two advantages simultaneously: The new gas-fired boiler system has a more reliable operation and saves energy costs.

Laforge, Guy [Bosch Thermotechnik GmbH Junkers Deutschland, Wernau (Germany)

2011-07-01

459

A Comparetive Study Between International hotel-Accor and Chinese Local Brand-Jin Jiang for Exploring Marketing Strategies for Chinese Hospitality Industry  

Digital Repository Infrastructure Vision for European Research (DRIVER)

The research explores the marketing strategies for Chinese local hotels after doing the comparative study and analyzing the operations of Accor and Jin Jiang based on the Marketing Mix theory. The improving strategies are varied, which includes the product, promotion, etc. Offering guidance for the whole Chinese local hotels are the ultimate objective of the research.

Zhao, Haining; Liu, Ruoyi

2009-01-01

460

081208Carboncru | UK Energy Research Centre  

NESTA (National Endowment for Science, Technology and the Arts) and the UK \\Energy ... for further funding from public and private bodies to fully realise their \\ideas. ... physics, economics, sociology, psychology architecture and \\mathematics.

 
 
 
 
461

Seeking asylum in the UK: lesbian perspectives  

Directory of Open Access Journals (Sweden)

Full Text Available Many aspects of the UK asylum process can be confusing,disempowering and traumatic for lesbian asylum seekers. Recentresearch examines the impacts of this process on their experiences,their identity and their well-being.

Claire Bennett

2013-04-01