WorldWideScience

Sample records for metropole hotel uk

  1. METROPOL

    A description is given of the computer code METROPOL. This code simulates the 3-dimensional flow of groundwater with varying density and the simultaneous transport of contaminants in low concentration and is based on the finite element method. The basic equations for groundwater flow and transport are described as well as the mathematical techniques used to solve these equations. Preprocessing facilities for mesh generation and postprocessing facilities such as particle tracking are also discussed. (author). 18 refs.; 2 figs

  2. METROPOL

    To simulate complex 3-dimensional groundwater flow problems as well as to perform pre- and postprocessing on input and output data a software package is necessary. In recent years, RIVM has built such a set, called METROPOL, which has been applied successfully for a number of situations. This report describes this software package. The mathematical background is given in several more detailed reports. The quality of the programme is currently being studied by comparing with analytical solutions, results of other programmes and by simulation of laboratory and field experiments. (author). 26 refs.; 5 figs

  3. Hotel

    Novotný, Jakub

    2014-01-01

    Téma diplomové práce je novostavba hotelu v Horní Malé Úpě. Budova je členěna na hotelový provoz a provoz restaurace. Objekt je zasazen do mírně svažitého terénu. Stavba má tři nadzemní podlaží. Budova je navržena ze systému Porotherm a stropních konstrukcí ze železobetonových předpjatých dutinových panelů Spiroll. Konstrukce střechy je sedlová tvořena vazníky se sklonem 20 stupňů. Thesis Theme is a newly built hotel in Horni Mala Upa. The building is divided into hotel operations and rest...

  4. Hotel

    Šlosek, Jaroslav

    2014-01-01

    Cílem diplomové práce je návrh hotelu v předhůří Šumavy v obci Jelemek u Prachatic. Budova je navržena v mírném svahu, je nepodsklepena. Konstrukční systém budovy je stěnový podélný. Budova má 4 nadzemní podlaží. V přízemí je umístěná recepce hotelu,restaurace, kuchyně, kongresová hala a technické místnosti. V 2.NP a 3.NP jsou pokoje pro hosty. Ve čtvrtém patře je umístěna administrativa hotelu. The objective of the bachelor thesis is the design of the hotel in Velemek, close to the city o...

  5. Hotel

    Šťastný, Miroslav

    2013-01-01

    Cílem diplomové práce je návrh hotelu na Šumavě v obci Libínské sedlo u Prachatic. Budova je navržena ve svahu, přízemí je částečně zapuštěno do terénu. Konstrukční systém budovy je stěnový podélný. Budova má 4 nadzemní podlaží. V přízemí je umístěná recepce hotelu, restaurace, kuchyně, sociální zázemí personálu a technické místnosti. V ostatních patrech jsou pokoje pro hosty. The objective of the bachelor thesis is the design of the hotel in Libínské Sedlo, close to the city of Prachatice...

  6. Hotel

    Fianta, Martin

    2016-01-01

    Diplomová práce se zabývá návrhem hotelu na Hanáckém náměstí v Kroměříži na místě původních kasáren. Hotel je navržen ve standardu garni*** s 60-ti lůžky pro hosty a s omezenou možností stravování. Vzhledově budova navazuje na stávající budovy kasáren ohraničující náměstí. Objekt tvoří centrální část se vstupní halou a konferenční místností a dvě boční křídla se zázemím hotelu a s restaurací v prvním podlaží a s hotelovými pokoji ve druhém a třetím podlaží. Budova je v centrální části čtyřpod...

  7. Hotel

    Hořáková, Alžběta

    2016-01-01

    Předmětem této diplomové práce je zpracování projektové dokumentace pro realizaci novostavby hotelu v Moravanech u Brna. Hotel je navržen jako samostatně stojící budova o 3 nadzemních podlažích. V 1. nadzemním podlaží se nachází vstupní část, administrativní část, restaurace, její zázemí a technické zázemí hotelu. Další nadzemní podlaží slouží pro ubytování hostů. Stavba je navržena z tradičních stavebních materiálů. The topic of this Diploma thesis is the project documentation of the new ...

  8. Hotel

    Vondrák, Martin

    2015-01-01

    Diplomová práce se zabývá kompletní návrhem projektové dokumentace novostavby hotelu. Objekt je situován v centru města Brna v katastrálním území Brno – Trnitá. Hotel je navržen pro přechodné ubytování a pořádání malých konferencí. Je to nepodsklepená čtyřpodlažní budova s plochou střechou. Nosný systém objektu je tvořen monolitickým železobetonovým skeletem s lokálně podepřenou deskou. Pro výplňové zdivo obvodových konstrukcí je použito keramických tvárnic. Celý objekt je zateplen kontaktním...

  9. Hotel

    Řehoř, David

    2015-01-01

    Předmětem diplomové práce je vypracování projektové dokumentace pro novostavbu hotelu, který se nachází na okraji golfového areálu Kaskáda nedaleko Jinačovic. Jedná se o zděnou stavbu se dvěma nadzemními a jedním podzemním podlažím propojenými schodištěm, které tvoří chráněnou únikovou cestu typu A. Obvodový plášť je navržen z keramických cihel Porotherm T Profi, které jsou vyplněny minerální vatou. Hotel je rozdělen na tři dilatační celky – dvě nepodsklepená ubytovací křídla a střední podskl...

  10. Hotel

    Jakš, Ondřej

    2016-01-01

    Diplomová práce řeší návrh budovy pro dočasné ubytování - hotelu v Brně městské části Líšeň na ulici Novolíšeňská na parcele č. 5049/24. Pozemek je mírně svažitý a jeho výměra je 41 546 m2. Vnější rozměry objektu jsou 49,0 m x 28,3 m. Hotel je čtyřpodlažní se suterénem. Střecha je navržena jednoplášťová plochá. Objekt je ze zděného obousměrného konstrukčního systému z tvarovek Porotherm založených na železobetonových základových pasech. Stropy jsou tvořeny železobetonovými monolitickými deska...

  11. A Study on the Impact of Marketing Capability, Operations Capability, Environmental Capability and Diversification Strategy on the Performance of Hotel Industry in the UK

    Zhang, Yubo

    2009-01-01

    Hotel industry has been an increasingly significant service industry across the whole world. The performance measurement method is crucial for hotels’ operations. This study examines the impacts of marketing capability, operations capability, environmental capability and diversification strategy on the business performance of hotel industry in the UK. Based on the financial archival data in the database and information obtained in the firm websites from 2004 to 2007, the investigation is carr...

  12. “Older” hotel employees’ perceptions of workplace equality in the UK and Ireland

    Jenkins, Andrew Kevin

    2009-01-01

    The population of Europe is ageing. This has repercussions for the hotel industry which has traditionally relied on “younger” workers. Research has demonstrated that more people suffer from age discrimination than any other form of discrimination. Yet, despite a growth of literature concerning workplace equality for “older” people in recent years, there remains a dearth of research into workplace equality in hotels concerning “older” employees. This article attempts to address this gap in kno...

  13. Devolving HRM and HRD to Line managers: The Case of Hilton International's UK Hotels

    Maxwell, Gillian; Watson, Sandra

    2004-01-01

    This paper explores line manager responsibility for human resource management (HRM) and human resource development (HRD) in an international hotel organisation. The results identify a strong support system for line managers in relation to training and good relations with HR specialists. However, less evident is senior management support coupled…

  14. HOTEL INFORMATION

    2011-01-01

    Latest Affiliate Member of Gloria Hotels & Resorts—Red Wall Garden Hotel Beijing Gloria Hotels & Resorts warmly welcomes its latest affiliate member—the Red Wall Garden Hotel Beijing, which is Gloria Hotels & Resorts’ third affiliate member property.

  15. HOTEL INFORMATION

    2011-01-01

    Sheraton Beijing Dongcheng Hotel Vincent Thong has been appointed General Manager of Sheraton Beijing Dongcheng Hotel,which is scheduled to open in mid-2011.This hotel will be the second Sheraton hotel,

  16. HOTEL INFORMATION

    2010-01-01

    China World Hotel, Beijing China World Hotel, Beijing,recently announced the appointment of Marcus Bauder asits new hotel manager. Bauder will assist the general manager with the day-to-day operations of the hotel.

  17. HOTEL INFORMATION

    2006-01-01

    In November 2005, Minzu Hotel established its own magazine, The Landscape of Business, after its full renovation. The establishment of the magazine indicated that as a first class business hotel, Minzu Hotel is seeking not only perfection in hardware but also excellence in software and business culture. Minzu Hotel has upheld the tradition of being an upscale business hotel since its inception,

  18. HOTEL INFORMATION

    2008-01-01

    Jing Guang New World Hotel To Be Re-branded As New World Hotel Beijing Managed by New World Hotel Management Ltd.,Jing Guang New World Hotel will be re-branded to New World Hotel Beijing this summer.To reinforce the corporate promotional campaign of"A New

  19. HOTEL INFORMATION

    2009-01-01

    Beijing Marriott Hotel Northeast Beijing Marriott Hotel Northeast, operated by Marriott International under a management contract with HNA Hotels & Resorts Group Co. Ltd., celebrated its grand opening on March 31.

  20. HOTEL INFORMATION

    2007-01-01

    Radisson Plaza Xing Guo Hotel Shanghai Ideally located in seven hectares of his- toric gardens in the heart of the consular dis- trict, Radisson Plaza Xing Guo Hotel is con- sidered 'a boutique garden style hotel in downtown Shanghai.'

  1. HOTEL INFORMATION

    2008-01-01

    Launch of Grand Millennium Hotel Millennium and Copthorne Hotels pic (M&C) lias added a feather to its cap and is proud to welcome its latest addition to the group with Grand Millennium Beijing, an upscale international hotel.

  2. HOTEL INFORMATION

    2010-01-01

    Red Wall Garden Hotel Red Wall Garden Hotel,which opened on July 8,is a new style boutique hotel that mixes the elegant environment of courtyard dwellings with the comfortable living experience of the West.

  3. HOTEL INFORMATION

    2007-01-01

    Minzu Hotel Beijing Minzu Hotel Beijing is a four-star hotel with an international standard.Minzu Hotel was built in 1959 on the Changan Avenue in Beijing.The loca- tion makes it a big attraction to commercial travelers and tourists.40 years later,the elegant ambience still sets Minzu apart from other newer hotel buildings in Beijing.Now the hotel has been upgraded ahead of the Beijing Olympic Games in 2008.

  4. HOTEL INFORMATION

    2006-01-01

    Days Hotel & Suites Beijing Days Hotel & Suites Beijing was honored among the "Top 100 Business Hotels/Resorts in China Favored by Business People," organized by International Business Daily. The picture shows Lu Ruining, Deputy General Manager of the hotel, gives a speech at the awards ceremony for this event.

  5. HOTEL INFORMATION

    2010-01-01

    China World Hotel Michael Liu, Deputy General Manager of China World Hotel graciously accepts a trophy after China World Hotel was honored with the Forbidden City Cup for Best Hotel in Beijing by Beijing Tourism Administration for the fourth consecutive year.

  6. HOTEL INFORMATION

    2009-01-01

    Gloria Hotels & Resorts The second Miss Gloria Ambassador Competition, organized by Gloria Hotels and Resorts, the rapidly expanding regional hotel group in China, was recently held at Gloria Plaza Hotel Suzhou. The competition has also gained great support from South Pearl Jewelry, Suzhou

  7. HOTEL INFORMATION

    2010-01-01

    Hilton Beijing Capital Airport Hotel Hilton Hotels,the brand that invented the airport hotel concept,again sets a new standard with the opening of the first-ever luxury airport hotel in China. The grand opening of the Hilton Beijing

  8. HOTEL INFORMATION

    2007-01-01

    Minzu Hotel Beijing Minzu Hotel Beijing is a four-star hotel with an international standard.Minzu Hotel was built in 1959 on the Changan Avenue in Beijing.The location makes it a big attraction to commercial travelers and tourists.40 years

  9. HOTEL INFORMATION

    2008-01-01

    The Legendale Hotel Beijing The Legendale Hotel Beijing has of-ficially opened its doors.Set to become an instant sensation, the platinum five-star hotel is the epitome of European elegance and luxury.Occupying a prime position in the heartof town, the 390-room hotel is ideally locat-ed to make the most of both old and new

  10. HOTEL INFORMATION

    2010-01-01

    Traders Hotel,Beijing MichaelLiu was recently appointed as General Manager of Traders Hotel,Beijing.Liu will lead the hotel team in ensuring that guests have a comfortable stay complemented with excellent services.Prior to moving to Traders Hotel

  11. HOTEL INFORMATION

    2008-01-01

    Beijing Soluxe Courtyard Hotel-Debut in Late June The best choice for experiencing traditional oriental culture and Chines folk custom! Beijing Soluxe Courtyard Hotel (BSCH) is managed by Soluxe Hotel Management Group. Of all the hotels featuring courtyard-house culture in Beijing, BSCH distinguishes itself as the largest and oldest one. Built

  12. HOTEL INFORMATION

    2011-01-01

    Embassy of Australia’s Trade Commissioner Visits Argyle Boutique Hotel Jane Wallis, Trade Commissioner of the Australian Embassy in China, attended the opening ceremony of the Argyle Boutique Hotel on the coast of Jinzhou,Liaoning Province. The hotel is the first marine-style boutique hotel in northeast China.

  13. HOTEL INFORMATION

    2006-01-01

    Tiantan Hotel Wang Ping has been named as assistant general manager of Tiantan Hotel. With a Master's degree, Wang has more than 20 years of experience in hotel management, having served as department manager, assistant general manager and vice general manager in various hospitality establishments. Wang published an article on hotel management and mar-

  14. HOTEL INFORMATION

    2010-01-01

    The Legendale Hotel Beijing Louka Katseli,Greek Economy Minister(left)arrived at the Legendale Hotel Beijing during a visit to the Chinese capital.Evan Pavlakis(right),General Manager of the Legendale Hotel Beijing,warmly welcomed her in the hotel lobby.

  15. HOTEL INFORMATION

    2010-01-01

    Minzu Hotel As a high-end business hotel, Minzu Hotel makes every effort to offer a casual and convenient business experience for every guest. Starting April 1, 2010, Minzu Hotel began providing free wireless Internet access services for its distinguished guests.

  16. HOTEL INFORMATION

    2009-01-01

    Minzu Hotel The Tianxia Yipin Restaurant offers royal cuisine in the Minzu Hotel. Decorated with colorful drawings, the restaurant is quiet, elegant,comfortable and full of oriental charm. The finest ingredients are used and cooked carefully

  17. HOTEL INFORMATION

    2006-01-01

    The Great Wall Sheraton Hotel Beijing On Valentine's Day, the Great Wall Sheraton Hotel Beijing will provide an ideal setting for romance to blossom. Let the pleasure begin with a lovely Be My Valentine

  18. HOTEL INFORMATION

    2009-01-01

    Minzu Hotel As the New Year approaches, Chinese restaurants at Minzu Hotel will present a Chinese New Year family feast with special gourmet options for your imperial New Year dinner. Tian Xia Yi Pin Restaurant

  19. HOTEL INFORMATION

    2008-01-01

    Minzu Hotel Thanksgiving Night Buffet Dinner The Thanksgiving Night at the Minzu Hotel cannot be missed. On November 27, our Thanksgiving Night buffet dinner will be held at the hotel’s Coffee Mill restaurant. A variety of

  20. HOTEL INFORMATION

    2007-01-01

    Langham Hotels Upgrade The Langham Hotel has received several accolades and awards recently, including being named in"Travel+ Leisure’s 500 Best Hotels in the World"and ranking among the list of"Travel+ Leisure’s 50 Best Hotels in Asia."Langham Hotels is a dynamic,modem hospitality management company which operates a number of luxury hotels and serviced apartment properties in prime loca- tions within Hong Kong and overseas. The hotel has invested$2.2 million in renovating hotel rooms.The renovation project is led by Andy Tait,a designer from the professional designing company LRF Design,with the first phase of renovationt to be finished by this October.

  1. HOTEL INFORMATION

    2007-01-01

    The Radisson SAS Hotel Beijing The Radisson SAS Hotel Beijing recently welcomed Danish Band Dodo and the Dodos. As a favorite 'home away from home' for Scandinavian visitors during their stay in Beijing, the Radisson SAS Hotel has also been playing an a

  2. HOTEL INFORMATION

    2008-01-01

    Minzu Hotel The Minzu Hotel hosted a pointing activity at the Bingzhongbu Third Kindergarten on July 30. Children from the kindergarten painted pictures of "what the Olympics meant to them. The teachers selected 100 excellent paintings, which were presented as gifts to hotel guests.

  3. HOTEL INFORMATION

    2009-01-01

    Minzu Hotel Minzu Hotel,built exclusively for the 10th anniversary of the founding of the People’s Republic of China in 1959,has now become a high-end business hotel with 516 rooms and restaurants with various

  4. HOTEL INFORMATION

    2007-01-01

    Radisson SAS Hotel Beijing Radisson SAS Hotel Beijing has been awarded the “Gold Leaf Green Hotel”title by the China Tourist Hotel Star-Rating Committee. This recognition acknowledges the hotel’s continuous efforts toward energy-efficient and envi-ronment-friendly practices.

  5. HOTEL INFORMATION

    2007-01-01

    Luxury Hotel in Manila Kingdom Hotel Investments (KHI), the leading hotel and resort investment company chaired by Saudi Prince Alwaleed bin Talal Abdulaziz Alsaud, is pleased to announce the acquisition of 7,377 square meters of prime freehold land on M

  6. HOTEL INFORMATION

    2009-01-01

    Shangri-La Hotel, Beijing Shangri-La Hotel, Beijing is one year older on August 22. The hotel lets its hair down this year with a generous "ageist" discount for anyone celebrating a birthday from Monday to Friday on August 1-31. Visit Cafe Cha on your big day

  7. HOTEL INFORMATION

    2008-01-01

    Goria Plaza Hotel Beijing Gloria Plaza Hotel Beijing was recently awarded the Most Creative Hotel Food & Beverage Service of 2007 MICE Creative Board by MICE Magazine,published by EE-Media.The Group Executive Chef (Western Cuisine) of Gloria Hotels & Resorts,Farouq Abdullah (right),received the award at a celebration dinner.Farouq,originally from Malaysia,obtained abundant experience as an executive chef in various four and five star hotels in Australia,USA,Canada,Europe and most of the South East Asian countries.

  8. HOTEL INFORMATION

    2010-01-01

    The Westin Beijing Financial Street The Westin Beijing Financial Street won the Best Business Hotel award again this year at the Travel and Meeting Industry Awards 2010 by Travel Weekly China.This is the hotel’s fourth consecutive win of the Best Business Hotel award at the annual event.It is the first and only hotel in China to achieve this status.

  9. HOTEL INFORMATION

    2006-01-01

    Capital Hotel Mid-Autumn Festival is a time for reunion with family and loved ones. Treat them to a special gift-Capital Hotel moon cakes. This year we present six types of moon cakes, including both traditional favorites and new specialties. Tasty delicacies in fine gift packing, Capital Hotel moon cakes are also an ideal choice for your business associates. For more information or orders, please contact us at 86-10-58159988 ext. 3401/3240.

  10. HOTEL INFORMATION

    2006-01-01

    China Hotel Golden Pillows Awards On April 24, 2006, Yalong Bay Mangrove Tree Resort proudly received 'Top 10 Resorts in China" at the 3nd Annual China Hotel Golden Pillows Awards. The resort has created an entirely new concept for a Chinese resort, with its South Asia architec-

  11. HOTEL INFORMATION

    2009-01-01

    Ibis Ibis, the international economy hotel brand of Accor, is pleased to announce that it has received ISO 9001 certification for its head office and three hotels in China-Ibis Beijing Sanyuan, Ibis Shanghai Lianyang and Ibis Wuxi Hi-Tech, following a six-month audit and training

  12. HOTEL INFORMATION

    2008-01-01

    China World Hotel Beijing The U.S.-based Wine Spectator magazine’s Award of Excellence has been given to Aria at the China World Hotel Beijing’s signature modern European restaurant, for the second consecutive year. Aria is one of only eight restaurants on China’s mainland to receive the award in 2008.

  13. HOTEL INFORMATION

    2007-01-01

    InterContinental Hotels Group Following the successful charity projects throughout the year,IHG(InterContinental Hotels Group)properties in Beijing,Tianjin and Qinhuangdao have joined hands again to provide a caring hand for children’s education by organizing the"Project Hope"Charity Golf Trophy 2007.

  14. HOTEL INFORMATION

    2007-01-01

    Radisson SAS Hotel On the occasion of Canada Day on July1, the Radisson SAS Hotel joined the Canadian community in Beijing for the fes-tivities taking place on the grounds of theCanadian International School. The hotel’sculinary team baked a 2-meter-long

  15. HOTEL INFORMATION

    2008-01-01

    Crab Dinner at Yi Pin Restaurant, Minzu Hotel In the golden autumn of October, the Yi Pin Restaurant at Minzu Hotel will offer grand crab dinners. Indulge yourself at the Yi Pin Restaurant,where the master chef has a unique approach to preparing luscious hairy

  16. HOTEL INFORMATION

    2007-01-01

    Marco Polo Parkside, Beijing Marco Polo Parkside, Beijing, a stylish 5-star hotel soft opened in late June in Chaoyang District of Beijing, is the newest hotel in north Beijing. The interior design is contemporary and yet elegant. It is creatively blende

  17. HOTEL INFORMATION

    2006-01-01

    China World Hotel Berry Cool at the Lobby Lounge! China World Hotel's Lobby Lounge whips berries into a sweet summer storm sensa- tion, with pastries and confectionery from the dessert buffet topped by all kinds of berries-strawberries, blueberries, raspberries and blackberries. Paired with

  18. HOTEL INFORMATION

    2009-01-01

    Minzu Hotel When we envision Europe, pleasant thoughts come to mind: the famous French Moulin Rouge, bullfighting in Spain and the unique characteristic of London... These fascinating scenarios will be seen at the Minzu Hotel on December 24, 2009 during an impressive dinner

  19. HOTEL INFORMATION

    2008-01-01

    Crowne Plaza International AirportBeijingJuly 12, 2008, Beijing - Crowne PlazaInternational Airport Beijing announced itsofficial opening. The opening marks IHG’s(InterContinental Hotels Group) 87th hotel inChina’s mainland, Hong Kong and Macao.

  20. HOTEL INFORMANTION

    2006-01-01

    New Otani Chang Fu Gong Hotel Orchid Terrace, New Otani Chang Fu Gong Hotel's elegant coffee shop, will be bringing out a renowned Malaysian chef to prepare buffet dinners with a Southeast Asian flavor in March, including his special recipe for Curry Shrimps and Tom Yam Goong (Hot and

  1. HOTEL INFORMATION

    2011-01-01

    Renaissance Beijing Capital Hotel Michelin Star Chef Visiting Beijing from May 11-22 Indulge in the ultimate dining experience presented by Michelin Star Chef Eros Picco at Fratellifresh @ Renaissance Beijing Capital Hotel.Fresh,innovative and authentic north Italian cuisine will delight Beijing gourmets as Michelin chef Eros Picco creates authentic signature

  2. HOTEL INFORMATION

    2007-01-01

    Crowne Plaza City Center Changsha commenced its orientation training for its staff members on January 3. With no international hotels currently operating in Changsha, it was with great anticipation that the training program was underway. The management team,which has been in Changsha for some months,and the hotel owner representatives personally welcomed the 300 new employees.

  3. HOTEL INFORMATION

    2007-01-01

    Minzu Hotel In Tianxia Yipin restaurant in Minzu Hotel, gourmet lovers will be served with an authentic Chinese royal deer feast between January and March. The wide array of savory deer meat dishes will give you a memorable, unique dining experience. Lun

  4. HOTEL INFORMATION

    2006-01-01

    Kerry Center Hotel, Beijing Kerry Sports of Shangri-la's Kerry Center Hotel, Beijing, participated in the annual Terry Fox Charity Run fundraiser for cancer research recently. Seen here is Andrew West, the Kerry Sports Manager, pictured with Zhang Guozheng, former world weight lifting champion.

  5. RELATIONSHIP BETWEEN CONSUMER BASED BRAND QUALTY AND BRAND LOYALITY : Hotel and restaurant industry of UK-mediating role of customer satisfaction

    Shahzad, Zohaib

    2016-01-01

    This study is aimed to investigate the relationship between consumer-based brand equity and brand loyalty with mediating effect of consumer satisfaction in restaurant industry of UK. The UK restaurant industry is one of the leading industry in UK, comprised of 16,766 restaurants. For collecting data and analyzing the identified relationships among constructs, the primary data was collected by using structured questionnaire from customers of Fiddie’s Italian Kitchen, located at 13th New Colleg...

  6. HOTEL INFORMATION

    2008-01-01

    A Tasteful Mid-Autumn Festival at Minzu Hotel The Mid-Autumn Festival is a traditional time for family reunions. As the festival is approaching, Minzu Hotel would like to invite you and your family to come and enjoy the festival with its tasty mooncakes. The hotel will provide a rich variety of exquisite mooncakes featuring meticulously chosen ingredients, excellent handicraft and mellow flavors. The icecrust mooncake is strongly recommended for its snowy appearance and icy taste. In addition are crispy-crust mooncakes,

  7. HOTEL INFORMATION

    2010-01-01

    InterContinental Beijing Financial Street InterContinental Beijing Financial Street wasrecently acknowledged by Tripadvisor.com asone of the Top 25 hotels in China and ranks 10th among all other strong rivals.

  8. HOTEL INFORMATION

    2007-01-01

    Minzu Hotel In accordance with the Detailed Rules for the Implementation on the Law of the People’s Republic of China on the Administration of Tax Collection and Interim Measures of the Beijing Local Taxation Bureau on the Administration

  9. HOTEL INFORMATION

    2007-01-01

    Wenjin Hotel Located in the heart of Tsinghua Science Park,Wenjin Hotel welcomes you to join in its fantastic 2007 Christmas Celebrations. A Christmas theme party in the library lounge with a Phiilippino band performance and wine and cigars throughout the evening is planned for your enjoyment. A great feast,with dazzling perfor- mances and wonderful gifts,awaits you this Christmas Eve at Reno Café.

  10. HOTEL INFORMATION

    2011-01-01

    Argyle Whahol Resort Argyle Hotel Management Group (Australia) has signed an agreement with Wuxing Chuangzhan Investment Holding Company to build a five-star holiday hotel.The new project, Argyle Whahol Resort, is located in Chongzuo of southwest China’s Guangxi Zhuang Autonomous Region. The project covers an area of 26,000 square meters with a total investment of 3 billion yuan ($473.4 million).

  11. HOTEL INFORMATION

    2009-01-01

    Beijing Marriott Hotel City Wall Celebrate Christmas at the Beijing Marriott Hotel City Wall. Indulge in the festive spirit with a delicious selection of dining options from around the world and you will have the chance to win a trip to the United States or Hong Kong for two. Treat yourself to Beijing’s most sumptuous Christmas dinner at the City Wall Bistro and

  12. HOTEL INFORMATION

    2008-01-01

    Minzu Hotel Launches Free Gym for Guests Going to the gym helps people break through the noise of the metropolis to find a quiet place within their soul and develop a healthy lifestyle. Minzu Hotel opened its gymnasium in a grand ceremony this spring,offering urbanites a place to relieve the pressure of modern life and pursue relaxation of the mind.The gym is located on the second floor in a quiet and

  13. HOTEL INFORMATION

    2009-01-01

    Minzu Hotel Appreciating the Exoticism of Mexican Food in May From May 4, the Coffee Mill at the Minzu Hotel will proudly present Mexican cuisine. We invite you to come and enjoy this exotic experience from North America. The head chef of Coffee Mill will create a delicate and exquisite presentation of Mexican flavor, which includes salads, main courses and desserts. As one of the five most famous cuisines in the world, Mexican

  14. HOTEL INFORMATION

    2008-01-01

    Romance at Minzu Hotel What are you still waiting for? Valentine’s Day is coming! Show your amour to your loved one at the Minzu Hotel,where you can enjoy the most unforget- table nanantic night. You can spend Valentine’s night at the Coffee Bar an the first floor of Minzu Hotel,where you will be pampered with ro(?)tic music and a seafood huf- fet.We will also create a special candle dinner for two on Valentine’s Day, including the anique cupid aperitif wine,Belgian chocolates and surprise presents for the ladies.Meanwhile,we will offer special desserts and coffee to add light to your dream night.

  15. Hotel Artia

    Bína, Vojtěch

    2016-01-01

    Diplomová práce „Hotel Artia” je zpracována formou projektové dokumentace pro provádění stavby. Objekt hotelu je umístěn na parcele č. 443/1 v Červené Řečici. Budovu tvoří čtyřpodlažní hotelová část a jednopodlažní restaurační část. Konstrukční systém tvoří ŽB skelet. Objekt má jednoplášťovou plochou střechu a zateplení kontaktním zateplovacím systémem. The final thesis „Hotel Artia” is processed in the form design documentation for building construction. The building of hotel is located o...

  16. HOTEL INFORMATION

    2009-01-01

    Shangri-La’s Kerry Center Hotel,Beijing The Shangri-La’s Kerry Center Hotel, Beijing participated in Earth Hour 2009 from 8:30 p.m. to 9:30 p.m. on March 28 by turning off its exterior lighting as well as all non-essential lighting in the hotel’s lobby, food and beverage outlets, guestroom corridors and staff areas in a concerted effort to fight global warming. "As a company that strongly advocates environmental protection, we are delighted to join in

  17. Hotel Monterrey

    Jesús R. Sandoval

    2015-01-01

    HOTEL MONTERREY Esta foto dice muchísimas cosas. Primero la construcción estaba muy próxima a la Estación del Golfo lugar donde llegaban y partían los trenes rumbo a Tampico y Matamores; quizá eso daba el aire de sal y mar que casi olemos y el hecho de que en descampado se encuentre desolado hotelito con baños muy necsarios para los viajeros el anunciarlos indica que habia hoteles que no los tenían. Segundo: el estado de la casita habla de que el negocio al menos en su giro decente fue un fra...

  18. Hotel Sorolla

    MORELLÁ SOLER, EMILIO

    2011-01-01

    Estudio y propuesta de transformación del edificio "Casa Edo" de Valencia. Actualmente el edificio se usa como oficinas y segundas residencias. Se ha propuesto un cambio de uso transformando toda la edificación en un hotel. Mediante técnicas informáticas y usando el programa Archicad, se desarrollan ideas y transformaciones sobre un modelo tridimensional del proyecto. Morellá Soler, E. (2011). Hotel Sorolla. http://hdl.handle.net/10251/12160. Archivo delegado

  19. HOTEL INFORMATION

    2006-01-01

    Days Hotel & Suites Beijing A wide variety of well-chosen fresh seafood, including lobster, shark's fin, oysters and sashimi, appears in our specially created seafood buffet featuring a huge selection of cold and hot seafood dishes, grilled seafood items tailored to your personal taste and many sorts of delicate seafood soups, accompanied by an assortment of Chinese desserts and French pastries. Time: Every Friday 6 p.m.-10 p.m. Venue: Cafe Restaurant on hotel lobby floor Price: 158 yuan plus 15 percent ...

  20. HOTEL INFORMATION

    2008-01-01

    Coffee Mill at Minzu Hotel A brilliant coffee cup,which is filled with delicately milled coffee,will surely offer you fresh enjoyment in your busy life.Coffee Mill at Minzu Hotel will bang you an extraordi- nary new feeling in this regard. The car was designed by a senior designer,who created a natural and comfortable atmosphere.Mixing some fraditional elements with the modem ones makes the cat more elegant. Coffee Mill has a fresh feeling about it.You can chat with your friends over a variety

  1. HOTEL INFORMATION

    2010-01-01

    The newest and tallest international mid-scale hotel in Beijing’s famous business hub Wangjing will soon hold the 2010 Joyful Christmas Eve party in its 420-square-meter pillarless grand ballroom. Great perfor-mances, a buffet dinner with free flow of red wine, sparkling wine and soft drink and surprise lucky draw await you.

  2. HOTEL INFORMATION

    2010-01-01

    Legendale Hotel Beijing This Valentine’s Day, enjoy a romantic candle light dinner with your loved one,serenaded by the sound of harps and flutes,to create the perfect loving atmosphere. Eachlady will be presented with a complimentary

  3. HOTEL INFORMATION

    2006-01-01

    St. Regis Hotel, Beijing Astor Grill Restaurant June 14-24 Acclaimed Special Guest Chef Neil Porter from Canada will feature "Pacific Rim Cuisine With a Modern French Influence." Porter is among a few chefs to have received the prestigious gold medal at the World Culinary Olympics, held every four years in Germany, where the world's top chefs are put through

  4. HOTEL INFORMATION

    2006-01-01

    Hotel Kunlun Four Seasons Coffee Shop: Sushi Extravaganza Indulge in the original sushi creations of Japanese Guest Chef Hiro. Winner of America's "Best of Philly" and "Best Sushi" restaurant awards, Chef Hiro brings us a modem and sophisticated taste of sushi! Time: 6-10 p.m. Price: 188 yuan per person + 15 percent service charge

  5. Iqball hotel

    Kolar, Boris

    2015-01-01

    Zgodba o Iqball hotelu je postavljena v čas takoj po prvi svetovni vojni. Ležernemu in s sredozemsko vedrino obdarjenemu Vitu se izpolni življenjska želja, ko si sredi savane postavi hotel, pa čeprav je to le koča iz ilovice.

  6. HOTEL INFORMATION

    2010-01-01

    Shangri-La Hotel, Beijing Kids of all ages found something they enjoyed at Café Cha’s Children’s Day buffet on June 1. The little ones watched chefs preparing an array of delectable international cuisine at the restaurant’s open cooking stations, and they’re sure to have enjoyed making pizza with Café Cha chefs.

  7. HOTEL INFORMATION

    2009-01-01

    Grand Millennium Beijing Francois Vanvi, Executive Assistant Manager of Sales and Marketing at Grand Millennium Beijing (right), and Charles Lai, Vice President of Sales and Marketing (Greater China) for Millennium Hotels & Resorts, warmly welcome Hong Kong singer Stefanie Sun during her recent visit to Grand Millennium Beijing.

  8. HOTEL INFORMATION

    2007-01-01

    Marco Polo Parkside,BEIJING Journalists from a number of leadingBeijing publications were recently invited to Marco Polo Parkside, Beijing, to see and taste first-hand why the hotel is such a unique edition to the city’s culinary scene.

  9. HOTEL INFORMATION

    2006-01-01

    Hotel Kunlun Four Seasons Coffee Shop Indian Food Festival Discover the temptingly authentic flavors of India! The Four Seasons Garden Coffee Shop proudly hosts an Indian Food Festival through April 6, featuring an extensive array of elaborate delicacies from the north and south of India.

  10. HOTEL INFORMATION

    2011-01-01

    Minzu Hotel’s Autumn Cuisine Combining the flavors of spring and autumn, the Yi Pin Restaurant of the Minzu Hotel has introduced "Emperor Mushroom,"a delicious mushroom-themed cuisine selection. Cooking methods such as traditional stir-frying and stewing are used by the chef to meticulously cook the smooth, fragrant,

  11. HOTEL INFORMATION

    2006-01-01

    Rosedale Hotel & Suites Beijing Delicious Hairy Crab Delicate pure hairy crabs are prepared in various flavors: Steamed, Salted, Jinsha, and Sauteed with chilli. All styles will satisfy your appetite from the middle of September to the end of October during the golden days of autumn. Best price just 88 yuan/serving Location: 1 st floor Rosette Chinese Restaurant Opening Hours: 12:00 a.m.-3:00 p.m. 6:00 p.m.-10:00 p.m. For Reservations: 86-10-59602288 ext. 2688

  12. HOTEL INFORMATION

    2011-01-01

    In July,Sofitel Luxury hotels join the French Government’s initiative So French So Good to promote French produce around the globe.From July 7 to 14,the Festival Mondial de la Gastronomie(World Gastronomy Festival)will take place all over the world,celebrating each country’s wine and food culture. Park Plaza Beijing Science Park Dim Sum-A new way to enjoy an old favorite! Four Seasons presents a creative selection of Dim Sum with Thai,Indian,Vietnamese and Korean influences.Choose Sofitel Wanda Beijing

  13. HOTEL INFORMATION

    2007-01-01

    The Ritz-Carlton,Beijing Ritz-Carlton,Beijing has successfully completed a mass recruitment campaign in order to select the finest employees it could find as it prepares to open a new luxury hotel in the heart of Beijing. The Ritz-Carlton,Beijing management team,led by General Manager Manfred Weber.is comprised of the most talented professional hoteliers.This all-star team has been assembled to open Ritz-Carlton’s exit- ing new luxury product and set new levels of individualized service in Beijing.

  14. HOTEL INFORMATION

    2008-01-01

    Chinese New Year Room Package 2008 During the traditional Chinese Spring Festival, Beijing Marriott Hotel West offers a value-for- money"Chinese New Year Room Package 2008"to let you spend your holidays in comfort and luxury! On February 1-17,2008,you can enjoy a special room rate of only 700 yuan net for Marriott Deluxe rnom (with a room size of 68 square meters) for single or double occupancy. Enjoy guest benefits such as complimentary coffee, tea making facilities,mineral water,hair dryer,trou- ser presser and in-house electronic safe facilities. Make your reservations NOW! Please contact

  15. HOTEL INFORMATION

    2008-01-01

    Heaven on Earth Delicate Kongfu tea,crispy nuts, sweet snacks,exquisite crystallized pawpaw,delicious baked sesame seed cakes,succulent barbecue and royal shark’s fin soup-all are just a small pan of Manchurian-Han Royal Cuisine presented by Beijing Minzu Hotel in January 2008.The delicious, mysterious,imperial style of cooking adds to the attraction. Known as Manchurian-Han Royal Cuisine,with 108 delicacies, embodies the peak of the imperial cuisine of the Qing Dynasty.Minzu

  16. Marango's Hotel

    2016-01-01

    Black and white and sepia postcard,showing the Marango’s Hotel in the mountains of Pedoulas - Μαυρόασπρη κάρτ ποστάλ που δείχνει το ξενοδοχείο Μαραγκός στον Πεδουλά

  17. Metropol: A computer code for the simulation of transport of contaminants with groundwater

    In this report a description is given of the computer code Metropol. This code simulates the three-dimensional flow of groundwater with varying density and the simultaneous transport of contaminants in low concentration and is based on the finite element method. The basic equations for groundwater flow and transport are described as well as the mathematical techniques used to solve these equations. Pre-processing facilities for mesh generation and post-processing facilities such as particle tracking are also discussed. This work was part of the Community Mirage project Second phase, research area Calculation tools

  18. HOTEL INFORMATION

    2008-01-01

    China World Hotel,Beijing Born and bred in Yangzhou,the reputed birthplace of Huaiyang cui- sine,the young Xin Qing Hou grew up, surrounded by the familiar light flavours and fresh tastes characterizing the dishes of his native hometown. Today,Chef Hou is stimulated by the enormity of the new challenges currently facing him—introducing fine Huaiyang cuisine to a well-established restaurant operating in a highly competitive,world-class city,which happens to be hosting the 2008 Olympics and comes with a discriminating and demanding clientele to match.Instead of being intimidated at the pros- pect of opening day,Chef Hou is determined to show,to both Beijingers and to their guests to the city,the light tastes,finesse and elegance in food presentation that are the hallmarks of authentic Huaiyang cuisine.

  19. HOTEL INFORMATION

    2008-01-01

    Minzu Hotel’s Free Gym for Guests Going to the gym helps people escape the madness of the metropolis and find a quiet place to develop a healthy lifestyle.Minzu Hotel opened its gym- nasium in a grand ceremony this spring,offering urbanites a place to relieve the pressures of modern life and pursue relaxation of the mind.The gym is located on the second floor in a quiet and elegant environment.Going to the gym regularly can help a person reduce fat and mold the perfect body.Minzu Hotel’s gym will give you a new outlook on life and put a spring in your step.

  20. Hotel Garni

    Kovář, Kamil

    2013-01-01

    Projektová dokumentace garni wellness hotelu o jednom podzemním a třech nadzemních podlažích z monolitického železobetonového skeletu, vyplněno zdivem POROTHERM, vodorovné konstrukce prefabrikované panely HELUZ, zastřešeno jednoplášťovou plochou střechou a šikmou střechou s dřevěným krovem a plechovou krytinou. Project documentation of garni hotel with wellness service of one basement and three floors from reinforced concrete monolithic skeleton, filled with masonry POROTHERM, horizontal s...

  1. Willamowski, Gerd , Nellen, Dieter , Bourrée, Manfred (Hg.), Ruhrstadt : die andere Metropole / [rezensiert von] Jörg Becker

    Becker, Jörg

    2008-01-01

    Rezensiertes Werk: Ruhrstadt - Die andere Metropole : [ein Beitrag zum Projekt "HISTORAMA Ruhr 2000, Rückblick auf das Industriezeitalter] / von Gerd Willamowski ... Hrsg. für den Kommunalverband Ruhrgebiet. [Konzeption und Projektleitung: Manfred Bourrée]. - 1. Aufl. - Essen : Klartext-Verl., 2000. - 655 S. : zahlr. Ill., Kt. ISBN 3-88474-895-5*Gb.

  2. Hotel Hlinky

    Vojta, Martin

    2013-01-01

    Diplomová práce řeší projektovou dokumentaci pro stavbu ubytovacího zařízení. Konkrétně se jedná o hotel na ulici Hlinky v Brně. Kapacita hotelu je 58 lůžek a 60 míst na stravování. Objekt bude mít jedno podlaží podzemní a pět podlaží nadzemních. Objekt bude mít nosnou konstrukci z monolitického železobetonového skeletu, která bude doplněna o ztužující monolitické stěny. Obvodové stěny budou vytvořeny pomocí výplňového zdiva z pórobetonových tvárnic. Vodorovné nosné konstrukce budou tvořeny m...

  3. Wellness hotel

    Bambas, Vratislav

    2013-01-01

    Novostavba Wellness hotelu. Objekt je částečně podsklepen. Hotel se skládá ze tří částí. Střední trakt je železobetonový skelet a má pět nadzemních podlaží. Tato část slouží jako vstupní hala a hlavní schodiště. Boční trakty mají čtyři nadzemní podlaží a jejich nosný systém je příčný stěnový, zděný, ze systému Porotherm. V suterénu se nachází zázemí hotelu a bazén. Do přízemí je umístěno restaurační zařízení. Ve druhém patře se nacházejí pokoje, posilovna a služby. V posledním patře jsou pouz...

  4. Olympic Family Hotels

    2008-01-01

    @@ Another option besides hotel Quoted prices for hotel stays in Beijing during the summer Olympics have jumped up by four to ten times higher than normal, said China's biggest online booking provider Ctrip.com International Ltd.

  5. Hotel Marketing Strategy

    Hykšová, Vendula

    2010-01-01

    The Master's Thesis is focused on the hotel marketing strategy issue. The theoretical section summarizes information about an issue of strategic situation analysis and it also involves marketing tools with focus on the hotel and spa industry. The goal of this paper is to design the situation analysis, evaluate the marketing tools used by the hotel and then summarize the results and include suggestions for the analyzed hotel. For the thesis were used literature sources as well as statistical y...

  6. Hotel software-comprehensive hotel systems

    Šilhová, Lenka

    2010-01-01

    This bachelor's thesis deals with the usage of computer systems in the hotel industry. First part is focused on history, development and integration of technology into this field. Second part is dedicated to concrete products of the company Micros-Fidelio, which is the leader of hotel software market in the Czech Republic.

  7. Emotion Management in Small Hotels: Meeting the Challenges of Flexibility and Informality

    Anne Benmore

    2014-01-01

    This paper shows that in small hotels, hotel owners interpret "hospitality‟ more broadly than mere commercial concerns. Hoteliers engage with three interdependent hospitality domains, commercial, social and private (Lashley, 2000), an approach that enables them to perceive guest interactions as informal; characterised by hoteliers wanting to "know‟ and "relate to‟ their guests. The findings here, drawn from a study of small hotels in the UK, show how owners manage this form of ...

  8. Nutrition related knowledge and practices of hypertensive adults attending hypertensive clinics at day hospitals in the Cape Metropole

    Becker, H; Bester, M.; N. Reyneke; Labadarios, D; Monyeki, K.D.; N.P. Steyn

    2004-01-01

    The aim of this study was to determine nutrition knowledge and dietary practices of hypertensive adults attending hypertensive clinics at Day Hospitals in the Cape Metropole. Ten Day Hospitals were randomly selected from a total of 31 Day Hospitals and the first participants attending the hypertension clinics per day were recruited. A total of 85 participants were evaluated. The weight, height, waist and hip circumference of each participant was measured, as well as their blood pressure. Know...

  9. 3BL hotel management

    MALECHOVÁ, Vendula

    2013-01-01

    The work is dedicated to Corporate Social Responsibility (CSR) and its application in the hotel. Part of this work are interviews with representatives of hotels representing the CSR best practices and interviews with other selected subjects. Comparison of the information reflects the current status of implementation of CSR in hotel management in the Czech Republic. The output of work is created CSR matrix. According the principles of 3 BL management matrix visualizes the organization current ...

  10. Internationalization and Hotel Performance

    Assaf, Albert G.; Josiassen, Alexander; Oh, Haemon

    2016-01-01

    Few industries are as inherently international as the hotel industry. This article sets out to investigate the impact of internationalization on performance in the hotel industry. Building on the theory of organizational learning the authors test several hypotheses regarding the shape of the...... on hotel performance, moderated by cultural distance, regulations and restrictions and the level of development congruence. The authors discuss the implications of these findings for practice and provide directions for future research....

  11. Asiakasprofilointi Lapland Hotel Kilpis

    Auvinen, Marika

    2015-01-01

    Tämä opinnäytetyö on tehty toimeksiantona Lapland Hotel Kilpikselle kesällä 2015. Lapland Hotel Kilpis kuuluu suomalaiseen yksityiseen Lapland Hotels ketjuun, jolla on 14 hotellia Suomen Lapissa ja syksyllä 2015 avattavat kaksi uutta hotellia Oulussa ja Tampereella. Lap-land Hotel Kilpis on vuonna 1953 valmistunut hotelli joka sijaitsee Suomen käsivarressa Kil-pisjärven kylässä, Enontekiön kunnassa. Hotellissa on 64 huonetta ja majoitusvaihtoehtoja on retkeilyhuoneissa, hotellihuoneissa sekä ...

  12. Differentiating emotional hotel experiences

    Desmet, P.M.A.; Guiza Caicedo, D.; Van Hout, M.

    2009-01-01

    Emotions experienced in response to hotel services were examined with an online questionnaire. The study resulted in 348 cases of hotel service emotions. The frequency of reported pleasant emotions was similar to the frequency of reported unpleasant emotions. Often reported pleasant emotions were sa

  13. The Infinite Hotel

    Wanko, Jeffrey J.

    2009-01-01

    This article provides a historical context for the debate between Georg Cantor and Leopold Kronecker regarding the cardinality of different infinities and incorporates the short story "Welcome to the Hotel Infinity," which uses the analogy of a hotel with an infinite number of rooms to help explain this concept. Wanko makes use of this history and…

  14. Rejuvenating a Hotel Legend

    2008-01-01

    Politely speaking, immaculately dressed and wearing a pair of glasses, John Dick is a typical British gentleman.He represents the Langham hotel brand well. Dick was recently appointed managing director of Langham Place,Beijing, a 26-story five-star hotel located in Chaoyang

  15. Attracting International Hotels

    Assaf, A. George; Josiassen, Alexander; Agbola, Frank Wogbe

    2015-01-01

    their presence has several positive effects. Using, for the first time, actual on-location data we investigate the factors that matter most for international hotels when selecting host destinations. Specifically, we identify 23 factors that make a destination an attractive (or unattractive) location......With the increased international competition facing hotel chains, it is essential that the next destination they enter is the most attractive option possible. The host destinations too have a keen interest in strategically positioning themselves in order to attract international hotels since...... for international hotels. We then rank these. The results show that welcomeness, infrastructure, and crime rate are the three most important factors that influence the location of international hotels in host destinations....

  16. Du Lac de Geneve au Lac Baikal: deux metropoles en construction

    Guy Mettan

    2006-08-01

    Full Text Available En apparence, Geneve et Irkutsk n'ont rien en commun. A part une amitie reciproque et la proximite d'un lac, il est difficile de trouver des points communs entre la Suisse francophone, dont Geneve est la ville le plus importante, et la Siberie centrale, dont Irkutsk, est la capitale. Et pourtant les deux regions, malgre les differences de taille, de densite de la population, de climat, d'economie et de traditions culturelles, sont confrontees au meme probleme: elles sont trop petites et trop limitees pour assurer, avec leurs seuls moyens, leur avenir et elles doivent imperativement s'unir a des villes voisines pour renforcer leur statut de metropole regionale et s'imposer face aux regions et aux pays concurrents.C'est ainsi qu'Irkutsk projette de s'unir aux villes voisines d'Angarsk et de Chelekhov pour constituer une megapole au c?ur de la Siberie, tandis qu'a Geneve le debat fait rage pour trouver des solutions a l'exiguite geographique et a l'insuffisance des moyens face aux grandes regions metropolitaines de France, d'Italie et d'Allemagne.Ce debat est propre a toute la Suisse. Malgre sa petitesse, la Suisse est divisee en 26 cantons. Ces unites administratives sont jugees trop couteuses, trop petites, trop lourdes et trop compliquees pour assurer l'avenir economique et meme politique du pays. De nombreux groupes de reflexion proposent donc de reduire ce nombre a 3, 5 ou 10 grandes provinces selon les cas. En Suisse, romande, il y a dix ans, des mouvements politiques ont meme lance l'idee de fusionner les cantons de Vaud (dont Lausanne est la capitale et de Geneve. Mais l'echec a ete fracassant : le peuple des deux cantons a refuse cette option a 80% des voix. On cherche donc d'autres solutions.Les discussions s'orientent desormais autour de la constitution d'une grande metropole lemanique qui regrouperait les deux grandes villes de Geneve et Lausanne et les villes plus petites de Montreux, Vevey, Nyon ainsi que la ville francaise d

  17. Hotel New Bengal

    Das, Samit

    2010-01-01

    Tiré du site Internet de Onestar press: "Hotel New Bengal the name itself is a statement of a new layer in the map. First I encountered with New Bengal in the year of 2005, I was in Mumbai for an installation project at kalaghoda art fest . Somehow the name came from my many artist and Bengali friend… have a pleasant stay at Hotel New Bengal. I really took that in my mind and went to stay at the hotel. The waiter took me to my room which was in the lowest price category, I forgot about liking...

  18. El único hotel asociado con summit hotels & resorts en Colombia - Hotel Bogotá Plaza

    Diana Carolina Rojas

    2008-01-01

    Es importante conocer acerca de la historia del Hotel Bogotá Plaza. Este es el primer hotel del norte de Bogotá. La misión del hotel es permanecer en el corazón de los huéspedes y visitantes, al satisfacer sus deseos con amor, calidez, amabilidad, seguridad y servicio de excelente calidad. Desde 1996 el Bogotá Plaza Hotel ha pertenecido a Summit Hotels & Resorts. Esta es una firma que proporciona al hotel un sistema de reservas por Internet, esta alianza ha generado que el hotel sea reconocid...

  19. Grand Hotel prijutil hudozhnikov

    2004-01-01

    Raadioajakirjanik Lea Veelmaa lindistas "Kunstikanali" 2004. a. esimese saate Grand Hotel Viljandis. Saatekülaliseks oli maalikunstnik Andres Tolts. Toltsi kaheksa akrüülmaali on eksponeeritud hotelli fuajees ja restoranis

  20. Profitability of Icelandic Hotels

    Rúnar Guðnason 1978

    2013-01-01

    The main objective of this research was to find out why hotel profitability in Iceland has been low and how it can be improved. Many possible explanations have been proposed in this context but no inquiry has been conducted into the factors that might explain the low profitability in the Icelandic hotel industry and indicate how it might be improved. Factors affecting firm profitability are numerous and originate both externally from the surrounding economy or industry and from within the fir...

  1. Hotel Service Marketing

    Chrudimská, Eva

    2012-01-01

    The stated aim of this thesis is to formulate proposals and recommendations about the possible ways of improving the marketing of hotel PAVILON Říčany, s. r. o., so the satisfaction of concurrent hotel guests would increase and new potencial customers would be gained. Within the scope of theoretical basis, the facts about marketing tools are being compared with each other – tourism and marketing communication, including communication mix, which is one of the marketing tools, the tools establi...

  2. Differentiating emotional hotel experiences

    Desmet, P.M.A.; Guiza Caicedo, D.; Hout, M. van

    2009-01-01

    Emotions experienced in response to hotel services were examined with an online questionnaire. The study resulted in 348 cases of hotel service emotions. The frequency of reported pleasant emotions was similar to the frequency of reported unpleasant emotions. Often reported pleasant emotions were satisfaction, enjoyment, and admiration. Often reported unpleasant emotions were dissatisfaction, aversion, and boredom. Some conditions were found to elicit both pleasant and unpleasant emotions (e....

  3. New Challenges for an 'Old' Hotel

    2010-01-01

    @@ In Beijing's hotel market,there are now about 60 five-star hotels,many of which have been established in recent years,intensifying competition in the market.Opened in 1992,Kempinski Hotel Beijing Lufthansa Center is among the earliest five-star hotels in Beijing operated by foreign hotel management groups.Recently,the hotel welcomed a new general manager.

  4. Does Deafness Spell Disaster? An Analysis of the Written English Levels of Deaf Children in the Nelson Mandela Metropole, South Africa

    Weir, Carolyn; Aylif, Diana

    2014-01-01

    This article presents the findings of an empirical comparative study in the Nelson Mandela Metropole investigating the difference between the written English of deaf children and the written English of hearing children and makes recommendations on how to improve the writing of deaf children. The psycholinguistic approach was used for the…

  5. Marketing process of hotel services : case: Transcorp Hilton Hotel, Nigeria

    Williams, Christopher

    2010-01-01

    This thesis is to develop the business prospect of Transcorp Hilton Hotel market-ing process for implementation of their marketing activities. This process will enable Hilton Hotel to be more profitable in terms of sales and marketing. The research problem is to examine the marketing activities of Transcorp Hilton Hotel, Nigeria. The Question is raised, for Transcorp Hotel as regards to their ma-keting activities. This thesis aims at observing where improvement is needed for Transcor...

  6. Stakeholder perspectives on hospitality in the UK

    McClelland, C. R., and Holman, D

    2011-01-01

    The aim of this report is to provide an overview of stakeholders‘ perspectives of work quality in the UK hospitality sector. Employing an estimated 2.4 million across a diverse range of occupations within hotels, restaurants, event management and catering, and with a turnover of around £90 billion a year, the hospitality sector makes a substantial contribution towards the UK economy (Oxford Economics, 2010). Catering, the selected subsector for the WALQING project, involves the provision of f...

  7. Renovation of the hotel complex

    DRHA, Aleš

    2012-01-01

    The theme of this work is reconstruction the hotel complex. The theoretical part informs readers about tourism, marketing and how to build a business plan. Analytical part shows the issue of tourism in the region and technical condition of the hotel. In the synthetic part is suggested business plan to hotel reconstruction, marketing mix for tourism and financial plan, that shows operating costs and revenues. The investment could be paid off by the 13th year since the start of the hotel service.

  8. Customer Satisfaction in Hotel Services

    Bizi Mubiri, Joleen

    2016-01-01

    The purpose of this thesis was to investigate how customer satisfaction enhances customer loyalty in hotels. Specifically, the thesis used Lake Kivu Serena Hotel as a case study. Customer retention is achieved by involving customers in improving the quality of services offered by a hotel. Moreover, customers feel appreciated when they realize that the hotel is committed to improving their experience. Qualitative and quantitative methods of research were used to collect the data for the re-...

  9. Hotels Continue to Target China

    LU JIAMIN

    2006-01-01

    @@ Within the global hotel industry, China is the buzzword on everybody's lips.From April 26th to 28th,senior executives of leading international hotel brands and China hoteliers gathered in Shanghai to attend the 2nd China Hotel Investment Summit. The event attracted a record number of over 450international and local delegates from over 20 countries.

  10. Quantum Hilbert Hotel

    Potoček, Václav; Miatto, Filippo M.; Mirhosseini, Mohammad; Magaña-Loaiza, Omar S.; Liapis, Andreas C.; Oi, Daniel K. L.; Boyd, Robert W.; Jeffers, John

    2015-10-01

    In 1924 David Hilbert conceived a paradoxical tale involving a hotel with an infinite number of rooms to illustrate some aspects of the mathematical notion of "infinity." In continuous-variable quantum mechanics we routinely make use of infinite state spaces: here we show that such a theoretical apparatus can accommodate an analog of Hilbert's hotel paradox. We devise a protocol that, mimicking what happens to the guests of the hotel, maps the amplitudes of an infinite eigenbasis to twice their original quantum number in a coherent and deterministic manner, producing infinitely many unoccupied levels in the process. We demonstrate the feasibility of the protocol by experimentally realizing it on the orbital angular momentum of a paraxial field. This new non-Gaussian operation may be exploited, for example, for enhancing the sensitivity of NOON states, for increasing the capacity of a channel, or for multiplexing multiple channels into a single one.

  11. El único hotel asociado con summit hotels & resorts en Colombia - Hotel Bogotá Plaza

    Diana Carolina Rojas

    2008-11-01

    Full Text Available Es importante conocer acerca de la historia del Hotel Bogotá Plaza. Este es el primer hotel del norte de Bogotá. La misión del hotel es permanecer en el corazón de los huéspedes y visitantes, al satisfacer sus deseos con amor, calidez, amabilidad, seguridad y servicio de excelente calidad. Desde 1996 el Bogotá Plaza Hotel ha pertenecido a Summit Hotels & Resorts. Esta es una firma que proporciona al hotel un sistema de reservas por Internet, esta alianza ha generado que el hotel sea reconocido en muchos países del mundo. Summit además se ha establecido como una organización líder en ventas, mercadeo y reservas hoteleras del mundo. Es importante asociarse con compañías destacadas así como lo hizo el Hotel Bogotá Plaza.

  12. Hotel Online Marketing: The Bugibba Hotel, Radisson Blu Resort Malta, St. Julian's, Preluna Hotel & SPA

    Dinh Quynh, Mai

    2013-01-01

    The thesis covers the study of online marketing theory, a very popular trend of marketing nowadays, especially Search Engine Optimization (SEO) and Google Adwords Campaign in the analyses of the online marketing practices of three hotels from different areas and standards in Malta, namely The Bugibba Hotel, Preluna Hotel & SPA and Radisson Blu Resort Malta, St. Julian’s. From the analyses, the thesis aims at suggesting Preluna Hotel & SPA optimal online marketing practices and answering t...

  13. Instalaciones para hotel rural

    Roig Riera, José Antonio

    2015-01-01

    El presente proyecto cuenta con la información necesaria para el desarrollo de las instalaciones de un hotel rural. Dichas instalaciones son; la eléctrica, la de agua caliente sanitaria, las telecomunicaciones y la climatización. En el apartado de la instalación eléctrica, se han calculado todos los cables necesarios para el correcto funcionamiento del hotel, partiendo de las potencias demandadas en cada punto de consumo. Se ha calculado la línea general de alimentación, acomet...

  14. TFC .NET Hotel SPA

    López Masegosa, Javier

    2010-01-01

    El projecte desenvolupat és un sistema per a un hotel amb diferents instal·lacions d'esbarjo i relaxació, que permeti als seus clients obtenir informació d'aquestes activitats i recursos, i reservar places si escau, i als encarregats del establiment realitzar el control i gestió de les possibles peticions. El proyecto desarrollado es un sistema para un hotel con diferentes instalaciones de recreo y relajación, que permita a sus clientes obtener información de estas actividades y recursos, ...

  15. MBE hotel owner

    Cabrer Amer, Bartomeu

    2016-01-01

    Eturistic és una plataforma orientada al sector turístic formada per un gestor de continguts, un sistema central de reserves i un motor de reserves. El treball a realitzar es una aplicació mòbil que permeti consultar les reserves que es van realitzant a la web de l'hoteler que tengui contractat els serveis d'Eturistic, a més l'aplicació permetrà consultar si ha entrat qualque comentari d'un client. D'aquesta manera el propietari de l'hotel estarà sempre informat del que passa a la seva web de...

  16. TRENDS IN CROATIAN HOTEL INDUSTRY

    Jasmina GRZINIC

    2008-01-01

    Full Text Available Tourism and hotel business is becoming one of the leading industries of theworld. Therefore, an increased attention needs to be paid to the study oftrends in tourism because they determine the trends in hotel industry. Thepurpose of the paper is to point out the importance of hotel industry as one ofthe most important elements of development in tourist economies. The paperaims at introducing the newest trends in modern hotel industry and offering areview of the recent trends of demand and the directions of hotel industrydevelopment. The importance of hotel industry on both micro and macro, i.e.global level is increasing. Besides a series of theoretical representations andconclusions, this paper brings some concrete data and examples frompractice in hotel management.

  17. Et dansk hotell

    Baca, Susan; Busck, Ole Gunni

    Rapporten præsenterer resultatet af en undersøgelse af, hvorledes et hotel i Nordjylland fungerer som arbejdsplads for indvandrere af overvejende ikke-vestlig oprindelse. Der fokuseres på i hvilket omfang og gennem hvilke mekanismer arbejdsmiljjøet i bred forstand, herunder forhold i ledelsen...

  18. WELCOME TO LHASA HOTEL

    2007-01-01

    The Lhasa Hotel(from August 8th 1986 to August 8th 1997 it traded as the Lhasa Holiday Inn) offers 4-star accommodation over 70532 m~2 with a total of 455 guestrooms(800 beds)in Chinese, Tibetan and Western styles as well as King Deluxe Suites.A range of restaurants can satisfy any

  19. Aarauerhof Hotel – Suiza

    Dahinden, J.

    1975-05-01

    Full Text Available The hotel consists of basement, ground floor, first floor and other blocks of different heights, in which there is a total of 80 beds. So as to take advantage of the proximity to the railway station, in front of which the hotel is situated, the gastronomy section has been planned on the ground floor. On the first floor are the living rooms and conference rooms and the main one contains the fashion shops that extend over three floors. The first basement has a discotec; and in the second are situated the storage rooms and the installations of the building. The hotel is further completed by two storeys of subterranean parking space, situated below the square in front of the railway station.Está compuesto por sótanos, planta baja, planta primera y cuerpos elevados de distintas alturas, en los que se distribuyen un total de 80 camas. Para aprovechar la proximidad de la estación de ferrocarril, en cuya plaza se halla este hotel, se ha colocado la sección de gastronomía en la planta baja. En el primer nivel se encuentran las salas de estar y de reunión, y el principal aloja las tiendas de modas, que ocupan tres alturas. El primer sótano contiene una discoteca; y en el segundo se distribuyen los almacenes e instalaciones del edificio. El hotel se completa con dos plantas de aparcamiento subterráneo situadas bajo la plaza de la estación.

  20. Shangri-La Hotel: Arsitektur Ikonik

    Widhianto, Muhammad Adib

    2014-01-01

    Along with the economic growth of Medan, the hotel occupancy rate in the city field also increased. Occupancy rate of hotels in Medan in 2010 increased by 51.19% to 53.81% in 2011. At this time of international hotels have invested and set up a hotel in Indonesia. Hotel - The hotel stands with typical and individual identity of any hotel is a marker of identity as well as a differentiator from other hotels. Shangri-La Hotels and Resorts, based in Hong Kong now owns and manages ...

  1. Greening hotels - building green values into hotel services

    Darija Hays; Đurđana Ozretić-Došen

    2014-01-01

    Purpose – The objective of this paper is to enhance knowledge about greening hotel services and the possibilities it provides for successful hotel management as well as for enrichment of hotel guest experiences. Design/Methodology/Approach – The paper is based on a summarized review of previous theoretical contributions and an investigative study of three business cases which relies on qualitative methodology. The case studies draw on interviews, archival materials and photographs. A case stu...

  2. Hotel esportiu a Amposta

    Ros Riera, Maria

    2015-01-01

    L'exercici proposa un complex hoteler a Amposta. Es tracta d'un conjunt estretament vinculat al turisme de caire esportiu, que s'ajuda i complementa, en part, amb el Centre de Tecnificació Esportiva, punt de referència de la ciutat. El solar que s'ocupa vora el riu Ebre té la superfície de 5.760 m2, dels quals no s'edifiquen tots i se'n deixa una part important destinada a espai lliure públic o semipúblic. El programa presenta a més dels usos convencionals hotelers (habitacions i/o aparta...

  3. Antidiabetic and Cytotoxicity Screening of Five Medicinal Plants Used by Traditional African Health Practitioners in the Nelson Mandela Metropole, South Africa

    van Huyssteen, Mea; Milne, Pieter J; Campbell, Eileen E; VAN DE VENTER, MARYNA

    2010-01-01

    Diabetes mellitus is a growing problem in South Africa and of concern to traditional African health practitioners in the Nelson Mandela Metropole, because they experience a high incidence of diabetic cases in their practices. A collaborative research project with these practitioners focused on the screening of Bulbine frutescens, Ornithogalum longibracteatum, Ruta graveolens, Tarchonanthus camphoratus and Tulbaghia violacea for antidiabetic and cytotoxic potential. In vitro glucose utilisatio...

  4. HOTEL INFORMATION SHANGHAI

    2006-01-01

    Le Royal Meridien Shanghai Le Royal Meridien Shanghai is located in the center of Shanghai and is one of the city's tallest landmarks at 66 stories high. The iconic Bund is a short walk down the Nanjinglu Pedestrian Walkway, which is just beside the hotel. All rooms and suites provide a 42" plasma TV, DVD/CD player, rain shower system, wireless and high-speed Internet access, and floor-to-ceiling glass windows.

  5. Hotel Competitiveness Measurement Methods

    Katalin Juhasz-Dora

    2015-01-01

    Competitiveness is becoming a very common expression used in business administration. The definition and its application still raises some questions due to the complexity of its meaning. The role of the measurement of competitiveness and its effect on performance and profitability is increasing in the field of hospitality and tourism as well. The measurement of hotel competitiveness is a current issue in business life due to globalization, sharing economy and the change in the consumber habit...

  6. Fractional vortex Hilbert's Hotel

    Gbur, Greg

    2015-01-01

    We demonstrate how the unusual mathematics of transfinite numbers, in particular a nearly perfect realization of Hilbert's famous hotel paradox, manifests in the propagation of light through fractional vortex plates. It is shown how a fractional vortex plate can be used, in principle, to create any number of "open rooms," i.e. topological charges, simultaneously. Fractional vortex plates are therefore demonstrated to create a singularity of topological charge, in which the vortex state is completely undefined and in fact arbitrary.

  7. The Park Hotels: Designing Communications

    Seema Gupta; J. Ramachandran

    2013-01-01

    The case describes how Priya Paul, the Chairperson of The Park Hotel (TPH), and her team created a uniquely Indian boutique hotel network — infusing each property with local ethos and a charming distinction, emphasizing intimate and personalized service, and positioning each hotel as an entertainment destination for customers. The case invites students to consider the communication choices open to the TPH management in 2010 as they cope with growing competition from the entry of international...

  8. Hotel management in developing countries

    Dongol Maharjan, Lina

    2012-01-01

    Summary This Bachelor thesis focuses on the hotel management system in developing countries that was chosen according to the author’s interest and her experience in the chosen topic. The main goal of the work is to find out the standards of the hotel in developing countries like Nepal and to point out the main problems and difficulties hotel industry is facing and finally to suggest some methods for improvement. This work is based on theoretical and practical research using various lite...

  9. Competitor survey for Hotel Hekla

    Tuominen, Nora; Rutila, Henni

    2014-01-01

    This thesis was commissioned by Icelandic Hotel Hekla. It is a competitor survey of accommodation establishments located inside 45 kilometre radius around the hotel. The aim was to define which establishments are direct competitors and to present their characteristics. The results were compared to the characteristics of Hotel Hekla to find out whether it has a competitive advantage or not. The theoretical framework included concepts such as competitive advantage, competi-tor types, compet...

  10. Management of Hotel Dining Information System

    LIU, FANGYI

    2010-01-01

    Dining hotel management is more completed, more accurately, and effectively method for hotel and dining industries. It is an application based on modern hotel market. The information management system is already widely used in many fields at moment. Nowadays, with the dining hotel industries development, an advanced and scientific management system that could be more detailed and secure is needed. Hotel Dining Management system is extremely practical in the present hotel industry dining manag...

  11. Service management in a selected hotel

    MAŘÍKOVÁ, Veronika

    2016-01-01

    The main topic of this paper is the service management in a selected hotel The Savoy Hotel. It deals with suggestions how to improve management procedures in the hotel. In the theoretical part are defined and described hotel services, tourist industry, management, developmental trends in the hotel management area and so on. The practical part deals with the particular hotel Savoy. It analyses accessible data, elaboration financial analysis and questionnaire survey. The result is creating a pr...

  12. OPERATING MANAGEMENT IN SELECTED HOTEL

    BŘICHÁČKOVÁ, Petra

    2007-01-01

    Diploma thesis is focused on analysis of the marketing management in the Hotel Růže with emphasis on the retrieval of appropriate recommendations for future development of this company. The aim of the diploma thesis has been to analyse the system management in chosen hotel. The autor chose the Hotel Růže in Český Krumlov. The analysis was provided on the basis of questionnaire examination and interviewing of the hotel employees. Diploma thesis covers ideas which closely describe possible ways...

  13. Trends in Croatian hotel industry

    Jasmina GRZINIC

    2008-01-01

    Tourism and hotel business is becoming one of the leading industries of the world. Therefore, an increased attention needs to be paid to the study of trends in tourism because they determine the trends in hotel industry. The purpose of the paper is to point out the importance of hotel industry as one of the most important elements of development in tourist economies. The paper aims at introducing the newest trends in modern hotel industry and offering a review of the recent trends of demand a...

  14. UK energy

    The book describes the relationship between the energy needs and energy policies, in the United Kingdom. The global energy scene in relation to the U.K., and the development of energy policies, is discussed. Energy demand and supply in the UK, including nuclear power, is described. Energy conservation, energy prospects and energy policy objectives are also examined. (U.K.)

  15. The Era of Budget Hotels

    2007-01-01

    What began as an idea from an Internet posting is now set to sweep through China Asingle posting on the Internet gave birth to a large budget hotel brand.In 2001, the founder of ctrip.com, Ji Qi, noticed an online friend com-plaining that ctrip.com’s hotel reser-

  16. Kempinski Hotel Beijing Lufthansa Center

    2006-01-01

    A shining star on the eastern part of Beijing Kempinski Hotel Beijing Lufthansa Center is located at the heart of the city, a fully integrated business complex with serviced apartments, top-class offices and showrooms. The hotel offers unrivaled conference, business and leisure facilities ideal for business travelers and leisure guests alike. Its impressive blend of grand Chinese cul-

  17. Hotel Degerbyn aamiaisen tuotekehitys

    Palin, Anu-Marika

    2014-01-01

    Tämän produktityyppisen opinnäytetyön pohjana toimii Bravotels Oy:n toimeksianto kehittää Hotel Degerbyn aamiaistuotetta. Tavoitteena oli kehitellä olemassa olevasta aamiaistuotteesta vaihtelevampi ja monipuolisempi. Lisäksi aamiaiseen toivottiin lisättävän mahdollisuuksien mukaan luomu- ja lähituotteita. Tietoperustassa käsitellään aamiaisen historiaa sekä tietoa aamiaisen tärkeydestä. Lisäksi kerrotaan tuotekehittelystä ja yleistietoa työn toimeksiantajasta, nämä tiedot pohjustavat työn...

  18. 27 CFR 31.82 - Hotels.

    2010-04-01

    ... 27 Alcohol, Tobacco Products and Firearms 1 2010-04-01 2010-04-01 false Hotels. 31.82 Section 31... Same Premises § 31.82 Hotels. The proprietor of a hotel who conducts the sale of liquors throughout the hotel premises is only required to register under this part for one place. For example, different...

  19. Increasing Sales in a Hotel Lobby Shop

    Ruhala, Laura

    2015-01-01

    Small shops and café areas connected to a hotel’s lobby have become increasingly popular within the hospitality industry. The customers have become more accustomed to spending time within the hotel premises and not only in their hotel room. Cumulus Koskikatu hotel, located in the Tampere city center, also opened their own hotel lobby shop hotel lobby area. As the hotel lobby shop is still a relatively new addition to the hotel operations, very little research has been done in the terms of ho...

  20. How do guests choose a hotel?

    Petra Zabukovec Baruca; Žana Civre

    2012-01-01

    Predicting consumers’ hotel choice is influenced by several different factors. The consumer decision-making process in hotel choice selection is influenced by hotel product, received information, and personal preferences. This study focuses on different factors which represent the reasons for consumer’s decision making in hotel selection and market segmentation with regards to the analysis of hotel attributes (factors) sought by international consumers. The findings of the study indicate that...

  1. Hotel to Phase out Disposable Articles

    2002-01-01

    Several hotels in Changsha, Shanghai and Kunming have recently staged a Green Hotel campaign: hotels will not offer disposable toothbrushes, toothpaste, slippers, combs or bottled shampoo and body lotion to their guests unless requested. Meanwhile a Green Hotel Standard has been issued, proscribing "disposable articles, such as toothbrushes, soap, combs and slippers," and stipulating that "textiles, such as bathrobes, towels and pillowslips, in hotel rooms are to be changed strictly at the request of guests,

  2. Agency-Hired Hotel Housekeepers

    Sanon, Marie-Anne V.

    2014-01-01

    Hotel housekeepers experience unique workplace hazards and characteristics that increase their risks for poor health outcomes. Today’s agency-hiring practices may further marginalize hotel housekeepers and negatively impact their health. Yet the impact of such hiring practices on the health of this vulnerable worker group remains unexplored. This article presents the debate regarding agency-hiring practices and how these practices may influence the health and well-being of hotel housekeepers. Implications for occupational health nurses are also discussed. PMID:24512722

  3. Kubija Hotell-Loodusspaa = Kubija Hotel-Nature Spa

    2012-01-01

    Võrus Männiku tee 43A asuva Kubija Hotell-Loodusspaa sisekujundusest. Sisearhitektid Tiiu Truus ja Birgit Jaanus (Stuudio Truus). Arhitektid Indrek Tiigi ja Helle-Triin Hansumäe. Loetletud Stuudio Truus tehtud töid

  4. Constructing hotel brands: A multimodal analysis of luxury hotel homepages

    Fei-Wen Cheng

    2016-04-01

    Full Text Available As e-marketing has become the dominant marketing mode in the hospitality industry, this study investigates how two luxury hotels represent and promote themselves through their major e-commerce platforms (i.e. hotel-owned websites. The verbal and visual texts of 51 website homepages owned by these two hotel chains are compiled and analyzed by drawing upon the corpus linguistic approach for verbal analysis and Kress and van Leeuwen’s (2006 visual grammar framework for image analysis. The findings indicate that despite some similarities in their web-mediated communication strategies, each hotel firm has discursive strategies that reveal diverging attitudes in their choices of various semiotic resources to construct their own brand identities. This study contributes to the academic literature on web-mediated tourism discourse by showing how a multimodal analysis can add insights to brand formulation.

  5. The physical environment and its relevance to customer satisfaction in boutique hotels; Hotel Haven, Helsinki

    Jysmä, Ekaterina

    2012-01-01

    Object of this research is physical environment of the boutique hotel named Haven. As there is lack of the researches concerning physical environment role in the boutique hotels, this paper could be useful both for the studied hotel as well as for the other boutique hotels managers and owners. Moreover, it could be useful for the potential customers of Hotel Haven. Main topic of this research is the importance and relevance of the physical environment in Hotel Haven, mostly its impact o...

  6. Analysis of customer satisfaction in the hotel of Sheraton Prague Charles Square Hotel

    Szabó, Tomáš

    2010-01-01

    This bachelor thesis deals with the issues of customer satisfaction in the particular Prague hotel. It attempts to describe the overall customer satisfaction and its development throughout the existence of the hotel. In addition, it analyses its impact on loyalty to the brand of the hotel brand and the willingness of customers to recommend the hotel to their friends. It stresses the impact of the benefit of hotel loyalty program to brand loyalty of the hotel. This thesis seeks to answer the p...

  7. Empowerment: Hotel employees’ perspective

    Kartinah Ayupp

    2010-12-01

    Full Text Available An empowered worker is a knowledgeable worker. Thus, the aims of this study were to examine how empowerment is perceived by the front-line hotel employees and secondly, to identify the factors affecting empowerment within the industry. Factors such as communication, coaching, participation, training and reward were examined for any significant relationship with empowerment, along with whether the employee’s socio-demographic characteristics affected their perceptions of empowerment. The findings indicated that except for gender, socio-demographic factors were not a strong influence on the diffusion of empowerment among employees. In order to ensure that the employees feel empowered, factors such as communication, coaching, participation, training and reward should be given due attention by the management.  Based on the findings, implications for companies are discussed and further research is suggested.

  8. Deadly Hotel Blaze

    2008-01-01

    Firefighters comb a destroyed hotel in Yiwu City, Zhejiang Province, looking for the cause of a fire that killed 11 people on February 15. An initial investigation showed the blaze was caused by the ignition of aging power lines. Yiwu in east China is the country’s largest trade hub of consumer commodities. It has more than 1,400 accessories enterprises and nearly 90,000 employees, with major product categories in necklaces, earrings, rings, brooches and ties. According to the Ministry of Public Security, 10,360 fires were reported across China during the Lunar New Year holiday (February 6-12), which claimed 59 lives and incurred economic losses of 23.8 million yuan ($3.3 million). Firefighters involved in rescue efforts saved 7,741 people, the ministry said.

  9. 1887: Splendide Hotel

    Gonzalez-Foerster, Dominique

    2015-01-01

    Tiré du site Internet de Onestar Press: "Dans le Splendide Hotel - 1887 il n'y a qu'une seule chambre mais elle est transparente, elle contient toutes sortes d'apparitions littéraires, musicales, scientifiques et abstraites. Du monologue intérieur à la physique quantique et du gramophone à la bioluminescence, dans ce livre sont rassemblées presque toutes les références qui ont servi a rebâtir cet hôtel dans le Palacio de Cristal et à révéler 1887 comme l'année de naissance de notre univers."....

  10. Towards Universal Design Hotels in Denmark.

    Grangaard, Sidse

    2016-01-01

    Based on the research project 'Accessible Hotel Rooms' that studies the balance between the experience of supply and demand regarding accessibility features in Danish hotel rooms, this paper demonstrates factors having an influence on Universal Design hotels in Denmark. The research project was financed by the Danish Transport and Construction Agency. Different notions in the hotel sector of the current supply and demand for Universal Design hotel rooms are identified, as well as future demand. Despite supplying accessible rooms, some hotels do not advertise their accessibility features on their website. There exists an attitude in the hotel sector that functions as a barrier for Universal Design: if there are enough guests, for example business travellers, then why market the hotel on Universal Design? The paper points out the coherence between the understanding of the users and the view of demand. Another important factor is Corporate Social Responsibility, which can be regarded as a strategy or platform towards Universal Design hotels. PMID:27534313

  11. Nutrition related knowledge and practices of hypertensive adults attending hypertensive clinics at day hospitals in the Cape Metropole

    H. Becker

    2004-09-01

    Full Text Available The aim of this study was to determine nutrition knowledge and dietary practices of hypertensive adults attending hypertensive clinics at Day Hospitals in the Cape Metropole. Ten Day Hospitals were randomly selected from a total of 31 Day Hospitals and the first participants attending the hypertension clinics per day were recruited. A total of 85 participants were evaluated. The weight, height, waist and hip circumference of each participant was measured, as well as their blood pressure. Knowledge of dietary intake was obtained by completing a questionnaire, during an interview with the patient. Knowledge regarding salt usage indicated that a large percentage (34.1 % of participants believed that flavour enhancers like Aromat or Fondor could safely be used instead of table salt. Furthermore, 23.5% reported that tinned and smoked meat or fish have a low sodium (salt content. Fruit and vegetables were perceived as having a positive effect on hypertension by 74.1 % of participants. However, only 15% of the group knew that the recommendation for their usage was five or more servings per day. Only 12.9% of participants in this study had a normal weight (body mass index (BMI < 25, 25.9% were overweight (BMI 25 - 29.9 and 61.2% were obese (BMI ≥ 30; 84.7% recognized the association between obesity and hypertension. A large waist circumference (> 88cm in women; 102cm in men was found in 61.2% of participants, however, only 18.2% of black men had such a measurement. Uncontrolled blood pressure readings (> 140/90mm Hg were found in 61.2% of these patients at the hypertension clinics.

  12. Hotel Don Pepe. Marbella

    Población, Eleuterio

    1965-07-01

    Full Text Available This splendid building, located at «Las Merinas», is a new source of interest in the beautiful Costa del Sol. It has been made with the most modern materials and techniques. It has an outstanding view over the sea and it has seven standardized floor levels occupied by single rooms, whilst other parts of the building are taken up with small apartments. The recreation zone includes a bar, swimming pools for children and adults, and a cabaret. The ground floor has a main entrance hall, reception offices, shopping corridor, great hall, tea room, and bar. The second floor has a breakfast room, connecting two banqueting halls, hairdresser's, sauna baths, gymnasium, administrative offices, and the manager's flat. The services zone comprises the kitchen, a dining room for various members of the senior staff, post office, laundry, and other standard facilities. The celler serves as a general store and also as wine storage. This hotel has a most impressive functional aspect, and sets a new standard of comfort and luxury for the benefit of tourists who visit this fashionable and picturesque part of the Mediterranean coast.Este espléndido edificio, situado en la finca «Las Merinas», es un atractivo más de la bellísima Costa del Sol malagueña. Se ha instalado de acuerdo con los más modernos materiales y técnicas, disfrutando de bellas vistas hacia el mar, y dispone de: un bloque con siete plantas-tipo de habitaciones, otro de apartamentos auxiliares de pequeña altura, y la zona de recreo, con bar, piscinas para niños, nadadores y saltos, y sala de fiestas. La planta baja aloja: el acceso principal, recepción, conserjería, galería comercial, gran hall, salón de té, bar, etc. La entreplanta comprende: el comedor de desayunos, en conexión con dos comedores para banquetes; peluquerías, sauna, gimnasio, administración y vivienda del director, aparte de la zona de servicios, con cocina, comedores varios de jefes, personal, correos, lavander

  13. New Challenges for an ‘Old’ Hotel

    2010-01-01

    In Beijing’ s hotel market, there are now about 60 five-star hotels, many of which have been established in recent years, intensifying competition in the market. Opened in 1992, Kempinski Hotel Beijing Lufthansa Center is among the earliest five-star hotels in Beijing operated by foreign hotel management groups. Recently, the hotel welcomed a new general manager.

  14. Using online technology for hotel presentation

    Gajdoš, Martin

    2009-01-01

    The thesis is devoted to describing the current on-line marketing opportunities and their application for the newly emerging hotel. The goal was to describe current technologies and suggest how to use them in hotels Moods.

  15. Barons Hotels - uus hotellikett, uued hotellid

    2007-01-01

    Eelmisel aastal moodustatud hotellikett Barons Hotels OÜ opereerib Tallinnas kolme hotelli, need on eksklusiivne butiikhotell Barons, moodne äri-, konverentsi- ja puhkereisijate hotell Euroopa ja mugav kahetärnihotell Braavo!

  16. Human resource evaluation in hotel units:

    George Aspridis; Dimitrios Kyriakou

    2012-01-01

    This paper aims at presenting and analysing the performance appraisal systems and the human potential development in hotel units. It aims at integrating and updating many aspects of performance appraisal while concentrating on the hotel units system to prove the importance of human resource evaluation in hotel units and the procedure that is to be followed by the enterprise for further development of hotel employees. HR evaluation analysis is presented through relevant theoretical background ...

  17. Hotel Section Management by Using Balanced Scorecard

    Anna Lysy; Małgorzata Sztorc

    2009-01-01

    The paper presents some problems in using Balanced Scorecard (BSC) in a hotel section. Fundamental element, which marks out BSC conception, is consolidation around vision and strategy appointed by the hotel management. Well compiled strategy should join all the targets and indexes, which compose four perspectives in BSC. Hotel section is the main gaining centre in the hotel, because the service quality is the main target of management strategy. BSC is a tool, which should not only measure eff...

  18. QUALITY MANAGEMENT OF HOTEL INFORMATION SYSTEM

    Galičić, Vlado; Ivanović, Slobodan

    2008-01-01

    An information system is the basis of a hotel as a business system. Its role is to improve the processes involved in performing, managing and strategically planning business operations. It enhances the intangible features of services and increases process and service quality through improvements and innovations. As a business system, a hotel consists of a number of interrelated subsystems. A feature of modern hotel operations is the existence of an integrated hotel information system through ...

  19. Service design in hotels: A conceptual review

    Akoğlan Kozak, Meryem; Acar Gürel, Dilek

    2015-01-01

    Service design is a significant method of increasing service value in hotels. This article aims to review the service design in hotels, drawing from both the service design theory and the various efforts by hotels as antecedents of service design. Despite the relative increase in hotel service quality in recent decades, customer value perception has not increased as expected. One of the main reason of this is ineffective service offerings. At the same time, the new service is a critical compe...

  20. SERVICE QUALITY ANALYSIS - HOTEL ALPIN (POIANA BRASOV)

    MADAR ANCA; NEACȘU NICOLETA ANDREEA

    2013-01-01

    Hotel Alpin was built in 1971 in Poiana Brasov resort and has a 4 star quality ranking at the moment with the apart hotel having a 5 stars ranking. At the moment in the tourism market the service quality and client satisfaction are very important for being successful. This paper is analyzing through market research, clients’ satisfaction towards the service quality provided by Hotel Alpin. The purpose of this research is to validate the reputation of the hotel.

  1. Application of Marketing in Hotel Companies

    Zubkova Marina S.

    2013-01-01

    The article considers results of marketing research on application of marketing in hotel companies of the Crimea. Results of questionnairing showed insufficient qualification of marketing experts and availability of demand in them. Marketing research conducted by hotels are disconnected and episodic and are reduced to comparison of prices of competitors, study of questionnaires answered by hotel clients, history of hotel guests and are not of system character. It shows dependence of demand in...

  2. SERVICE QUALITY ANALYSIS - HOTEL ALPIN (POIANA BRASOV

    MADAR ANCA

    2013-12-01

    Full Text Available Hotel Alpin was built in 1971 in Poiana Brasov resort and has a 4 star quality ranking at the moment with the apart hotel having a 5 stars ranking. At the moment in the tourism market the service quality and client satisfaction are very important for being successful. This paper is analyzing through market research, clients’ satisfaction towards the service quality provided by Hotel Alpin. The purpose of this research is to validate the reputation of the hotel.

  3. Energy improvements in the hotel industry

    Cingoski, Vlatko; Petrevska, Biljana; Trajkov, Nikola; Golubovski, Roman; Gelev, Saso

    2015-01-01

    The study explores determinants of energy consumption and efficiency in the hotel industry. It was conducted in Macedonia among managers of three, four and five-star hotels and identified the influencing factors of managing environmental protection practices. Results show that hotel category matters when addressing environmental policy issues. The evidence indicates that hotels support the European environmental impact assessment regulation, but there is a lack of interest due to restricted f...

  4. Performance evaluation methods in the hotel industry

    Nunes, C.; Machado, M.

    2014-01-01

    This paper aims to contribute to increasing knowledge of performance evaluation methods used by the hotel industry, analysing whether there is a link between hotel characteristics and evaluation methods used. To achieve this goal we conducted surveys and interviews with financial officers of 275 four and five star hotels located in Portugal. The results support the conclusion that there is a link between hotel characteristics and performance evaluation methods used.

  5. From Smart Rooms to Smart Hotels

    Biljana PETREVSKA; Cingoski, Vlatko; Gelev, Saso

    2016-01-01

    This paper gives an overview of a potential path that new hotels have to satisfy to improve their status from a hotel with smart rooms towards a full-scale smart hotel facility. It presents a possible transitional way including innovative applications based on modern information technology for ambient settings in the domain of hotel industry that aims to improve the quality of offered services towards clients, starting from the present level of smart rooms. The main objective i...

  6. Marketing strategy of The Emblem Hotel

    Dolníková, Žofia

    2014-01-01

    Bachelor thesis analyzes the marketing strategy of The Emblem Hotel. The work combines two main parts - theoretical and practical, based on the chosen hotel. The first part defines the main terms and concepts associated with marketing and services in the hotel environment. Another section is devoted to presentation and analysis of individual marketing mix with its application to the hotel. The last section contains of an analysis of competition and SWOT analysis, on the basis of which in the ...

  7. The evaluation of thermal hotels' online reviews

    BERTAN, Serkan; Bayram, Murat; Benzergil, Nisan

    2015-01-01

    The main objective of this study was to evaluate the perceptions related to the online user reviews of thermal hotels. Specifically, it was investigated whether perceptions towards value (V), location (L), sleep quality (SQ), rooms (R), cleanliness (C), service (S) and factors influencing general evaluation depend on the star numbers of hotels, the location of the hotels and the nationalities of participants. In order to obtain data on perceptions of consumers towards thermal hotels in Turkey...

  8. Green Hotel Management and Green Star Practice: A Case Study of Best Western President Istanbul Hotel

    Atay, Lütfi; DİLEK, S.Emre; YILDIRIM, H. Mehmet

    2013-01-01

    Defined as environmentally-sensitive marketing, green marketing is applied as a green hotel by accommodation establishments, and as a result of this application, hotels are entitled to be awarded a green star certificate. While those international hotel establishments which have become a brand are carrying out important activities with respect to the green hotel practice, it might be stated that hotels in Turkey are at the beginning level concerning sensitivity to the environment. In the stud...

  9. Business Tourists' Opinions of Radisson Blu Royal Hotel Vaasa as a Business Hotel

    Kettunen, Jenni

    2012-01-01

    The aims of thesis was to find out business tourists’ values and needs which are related to the hotel industry and study business tourists’ opinions of Radisson Blu Royal Hotel Vaasa. The theoretical part presents overview of business tourism, hotel industry and what kind of issues the hotel industry needs to pay attention to when guests are business tourists. Consumer behavior focuses on business tourists’ needs and wants which are related to the hotel. Number of female business tourists has...

  10. Hotel Nikko Tianjin General Manager Interview

    2007-01-01

    Before the grand opening of Hotel Nikko Tianjin on April 11,Beijing Review conducted an interview with Mr.Hiroshi O’ishi,General Manager of the new hotel,in order to share the operational and management expertise of Nikko Hotels International with our readers.

  11. Born to Bein the Hotel Business

    2009-01-01

    In the 1970s, a 12-year-old British boy visited a local hotel with his family for the first time. He found the back entrance of the hotel and explored the employee-only areas. He was fascinated by the completely different world from the glamorous front part of the hotel.

  12. Equity valuation : NH Hoteles Group

    Teixeira, Manuel de Abreu Magalhães

    2016-01-01

    The goal of this dissertation is to provide a fundamental insight into equity valuation on the example of NH Hoteles. Initially we analyze all the available theory, choose the most relevant to our case and summarize it. Then we take a closer look at the industry and the firm to have fundamental backgrounds for our model. Ultimately, we apply all the concepts and knowledge about the industry and the company to find the value for NH Hoteles. We also compare our findings with the ones of BPI and...

  13. Hotell Radisson SAS = Radisson SAS Hotel / Inga Raukas

    Raukas, Inga, 1967-

    2001-01-01

    Projekteerija Arhitektuuribüroo Künnapu & Padrik. Arhitektid Vilen Künnapu, Ain Padrik, Eero Palm, Tarmo Maiste. Sisekujundajad Christian Lundwall, Jan Öberg. Konstruktsioonid: Teuvo Meriläinen, Jyrki Rautamäki. Projekt ja hotell valmis 2000. 12 ill.: korruste plaanid, sise- ja välisvaated

  14. Emotion Management in Small Hotels: Meeting the Challenges of Flexibility and Informality

    Anne Benmore

    2014-12-01

    Full Text Available This paper shows that in small hotels, hotel owners interpret "hospitality‟ more broadly than mere commercial concerns. Hoteliers engage with three interdependent hospitality domains, commercial, social and private (Lashley, 2000, an approach that enables them to perceive guest interactions as informal; characterised by hoteliers wanting to "know‟ and "relate to‟ their guests. The findings here, drawn from a study of small hotels in the UK, show how owners manage this form of the "host-guest relationship‟ (Tucker, 2003 by employing a range of emotion management strategies. These mirror Bolton‟s 4Ps framework (2009 of pecuniary, professional, presentational and philanthropic emotion management roles. Adopting this fluid approach, rather than relying on emotional labour (Hochschild, 1983, enables the hoteliers to respond flexibly to meet the needs of their different types of guest. The findings in this paper validate Bolton's argument (2005 for using agential flexible emotion management that captures but goes beyond emotional labour.

  15. Analisa Nilai Pasar Hotel Inna Simpang

    Surios Ramisda

    2012-09-01

    Full Text Available Hotel Inna Simpang adalah salah satu hotel milik PT Hotel Indonesia Natour yang dipertimbangkan sebagai salah satu aset yang digunakan sebagai jaminan untuk memperoleh dana untuk merenovasi hotel-hotel PT Hotel Indonesia Natour di Bali. Untuk menjadi jaminan, maka diperlukan suatu nilai pasar Hotel Inna Simpang. Tugas akhir ini bertujuan untuk mengetahui nilai pasar Hotel Inna Simpang. Metode yang digunakan adalah pendekatan pendapatan dan pendekatan biaya Digunakan pendekatan biaya karena Hotel Inna Simpang adalah suatu properti yang memiliki nilai tanah dan nilai banguna,sedangkan digunakanya pendekatan pendapatan adalah karena hotel Inna Simpang adalah sebuah properti yang menghasilkan pendapatan. Dari hasil analisa perhitungan nilai pasar, Hotel Inna Simpang memiliki nilai sebesar Rp122.073.131.789 (Seratus dua puluh dua milyar tujuh puluh tiga juta seratus tiga puluh saturibu tjuh ratus delapan puluh sembilan rupiah ,dimana hasil analisa nilai pasar dengan metode pendekatan biaya adalah Rp 177.550.907.600 (Seratus tujuh puluh tujuh milyar lima ratus lima puluh juta Sembilan ratus tujuh ribu enam ratus rupiah ,nilai pasar dari pendekatan pendapatan dengan metode kapitalisasi pendapatan Rp 36.326.880.631,- (Tiga puluh enam milyar tiga ratus dua puluh enam delapan ratus delapan puluh ribu enam ratus tiga puluh satu rupiah,sedangkan nilai pasar dengan metode discounted cashflow Rp 43.073.131.789  (Empat puluh tiga milyar tujuh puluh tiga juta seratus tiga puluh satu ribu tujuh ratus delapan puluh sembilan rupiah.

  16. Shangri-La Hotel Jinan To Open in 2015

    2011-01-01

    Shangri-La Hotels and Resorts to open third hotel in Shandong Province, China Shangri-La Asia Ltd. announced on September 29 it would open a Shangri-La hotel by 2015 in Jinan, the capital of Shandong Province in east China. As the third hotel of Shangri-La Hotels and

  17. Usaha Pengelolaan Dapur Dalam Meningkatkan Kualitas Makanan Pada Hotel

    Mukhtar

    2004-01-01

    Dalam memenuhi kebutuhan tamu hotel, maka pelayanan di bagian pengolahan makanan sangat membutuhkan pelayanan yang serius agar dapat mencerminkan citra dari pada sebuah hotel karena hotel merupakan bangunan yang menyiapkan pelayan untuk tamu, seperti kamar, makanan dan minuman , bar restauran serta laundry dari sekian banyak aktivitas hotel bagian pengolahan makanan (food Production) juga sangat menentukan dalam peningkatan pendapatan sebuah hotel, ole Mukhtar 04009857

  18. Hotels and Motels, casino hotel data set, Published in 2006, Washoe County.

    NSGIC GIS Inventory (aka Ramona) — This Hotels and Motels dataset, was produced all or in part from Published Reports/Deeds information as of 2006. It is described as 'casino hotel data set'. Data by...

  19. ELECTRONIC MARKETING PRACTICES AT HOTELS IN TURKEY AND A SURVEY WITH FOUR AND FIVE STAR HOTELS

    Dilek Kekeç Morkoç; Lütfi Atay

    2012-01-01

    Marketing activities to provide competition advantage, particularly electronic marketing have been a very important need for hotel operations. Through electronic marketing tools, hotel operations can have access to more mass of people faster with less cost. Electronic marketing of hotels in Turkey were not analyzed enought and in this survey, it was questioned how much hotel establishments in Turkey benefited from electronic marketing practices and how much they could keep up with the change...

  20. Hotel - Litvínov

    Rambousková, Eva

    2013-01-01

    Novostavba hotelu s restaurací, členěna na dva objekty, na jednopodlažní administrativní část s restaurací a zázemím hotelu a třípodlažní ubytovací trakt. Budova není podsklepena s je založena na železobetonových pasech. Nosný stěnový systém je zděný ze systému Porotherm, vodorovné konstrukce jsou také systému Porottherm. Oba objekty jsou zastřešeny plochou střechou. New building of hotel with restaurant, divided into two objects, single-storey administrative part with restaurant and hotel...

  1. Study on the Issue of Staff Training in Business Hotel

    Qiumei Fan

    2009-01-01

    According to the analysis of characteristics of hotel business and business traveler, a business hotel will have new requirements to employees. So this essay puts forward new ways of staff training in business hotels.

  2. MARKETING PLAN FOR HOTEL KAKSLAUTTANEN

    Yu, Yueyuan

    2011-01-01

    The objective of this thesis was to make a marketing plan for Hotel Kakslauttanen to increase its sales and profit, to improve the satisfaction of customers and to promote popularity and reputation. The quantitative research method was considered to be the most appropriate for this research. In the theoretical part, the study was focused on internal and external marketing environment analysis, marketing strategies management, planning, marketing mix and segmentation. The empirical part in...

  3. Internet Search and Hotel Revenues

    Das, P.

    2015-01-01

    We examine if online information search trends reflect public interest in purchasing hotel rooms. We introduce the trends into univariate forecasting models and conventional structural models of room night stays and occupancy rates. We find that on a monthly frequency, search trends are significantly reflective of future room night stays and occupancy rates after controlling for known determinants of these variables. Inclusion the trends significantly improve the weekly forecasts of the perfo...

  4. Implementatiton of TQM in Hotel Business

    Zelená, Karolína

    2013-01-01

    This master thesis is focused on Total Quality Management implementation into Sovereign Hotel Prague. The aim of this thesis is to discover the quality level of this hotel and initiate such arrangments that would lead to longterm sustainability.Therefore there is a complete intern audit realized, that is conducted out of 25 quality checklists with all together 376 evaluation criteria. There are also used reviews from Tripadvisor and Booking.com for evaluation of the quality in hotel Sovereign...

  5. Service Quality in Hotel Industry - Customer Satisfaction

    Fučíková, Martina

    2009-01-01

    The theoretical part of the master thesis focuses mainly on particular methods to help to identify customer satisfaction with regard to the specific processes in the hotel industry. The practical part determines the customer satisfaction in the hotel Jalta. A customer satisfaction survey based on a research of the web pages www.hrs.com, www.booking.com, www.tripadvisor and the evaluation of questionnaires provided by the hotel Jalta has been carried out. In addition a mystery shopping with an...

  6. Empowerment Perceptions of Employees in Hotel Enterprises

    Şenol ÇAVUŞ; Nasiykat MAMBETOVA

    2015-01-01

    The concept of empowerment, which is applicable for any social group that the person belongs to, is an essential phenomenon for continuity and success of the organization. The main purpose of this study is to determine the empowerment perceptions of employees in hotel industry. The research was conducted in four and five star hotels that operate in the city of Bishkek, Kyrgyzstan, and 170 employees were reached at those hotels. Empowerment ...

  7. De cidade à metropole

    Odette Seabra

    2011-07-01

    Full Text Available Nesta formulação está implícito um movimento de raciocínio que vai da cidade à metrópole, porque tanto uma como outra assumem formas histórico-geográficas que correspondem a esta formação social. Nesse plano a questão é de verificar como as mudanças no modo de produção repercutiram na forma urbana, à medida que a formação econômica e social capitalista penetrava os poros da sociedade, provocando enorme diversificação e concentração espacial de atividades (indústria e comércio e de riqueza. A cidade sujeitada a um enorme crescimento, que na prática era um enorme dilaceramento, será vivenciada com grandes transformações. Por isso será necessário compreender, de um ponto de vista lógico-teórico, as mudanças qualitativas dos modos de vida.

  8. Strategic Management Practices within the Romanian Hotel Industry

    Ovidiu-Niculae Bordean; Anca Borza

    2014-01-01

    The fierce competition among hotels had forced managers to reconsider the way in which they are doing business. The strategic planning is seen as one approach that could help hotel managers to bust their hotel performance and to obtain a competitive advantage against the other hotels. This paper addresses the issue of strategic management in the hotel industry through a survey designed to identify the strategic practices that hotels from the North-Western part of Romania are using. The resear...

  9. El hotel de mar de J. A. Coderch

    Alfós Bernad, Joan Ramon

    2016-01-01

    This thesis approaches the study of seaside hotels as imagined by Jose Antonio Coderch at the beginning of mass tourism in Spain, when small, traditional, family-run hotels scattered along the coastline were transformed into large, tourist hotel chains. These chained-brand hotels popped up exponentially after the implementation of a financial stabilization plan in 1959, remodelling the Mediterranean landscape, and theywere socially rejected, including the only hotel Coderch ever built: Hotel ...

  10. Business Plan of the Trilobit hotel

    Latash, Alena

    2016-01-01

    The goal of the thesis is is to present a business plan for new Trilobit hotel, conduct analysis of its marketing activities and determine strategies of development to promote the services of this hotel. SWOT analysis was used and showed that the hotel has more strength than weaknesses; also there are a lot of opportunities for development. Competitive analysis defined the hotel as the best in that area. All tools of marketing mix were explained clearly and in detail. Implementation plan and ...

  11. Sustainability and ethnic minority businesses: an examination of the Asian business sector in the UK

    Dhaliwal, S.; Adcroft, AP

    2005-01-01

    The continued success of Asian entrepreneurs in the UK testifies to the sustainability of the Asian business community which appears to combine the dynamism of the free market with the dynamic, risk taking heroism of the entrepreneur. Asian wealth in the UK has become more diverse in terms of the type of entrepreneur and the types of business. It now crosses from first through to second and third generations. It spans manufacturing and services, entertainment and fashion, hotels and property,...

  12. HOTEL SYSTEMS AS AN EXAMPLE OF INTERNATIONALIZATION

    Dorota Szajt

    2013-01-01

    Article concerns topic connected with hotel managements systems on world. Their rise be connected with continuous development across internationalization. This development be made by investments, cooperation by franchising or management. The presence of the largest nets of hotels in 100 countries testifies about their power.

  13. Pricing in the hotel and catering sector

    W.H.M. van der Hoeven; A.R. Thurik (Roy)

    1987-01-01

    textabstractA model explaining gross margins in the hotel and catering sector is developed. A cost-mark-up model for the retail sector is used as a starting point. Although we have to reject the hypothesis of mark-up pricing in the hotel and catering sector, the model proves a useful instrument to d

  14. Jmpressions of Langham Hotel Hong Kong

    2007-01-01

    Hong Kong has long been famous for its exquisite architecture and effective administration.Its hotels are no exception.Last week,we had a chance to experience the five-star Langham Hotel Hong Kong and learn about its design and management concepts,namely its unique characteristics and people-oriented services.

  15. Horses Hotel: Proust a Contrapelo

    Patrick Bange

    2013-10-01

    Full Text Available Este trabalho articula uma crítica da peça Horses Hotel, dirigida por Alex Cassal e Clara Kutner e que esteve em cartaz no Oi Futuro do Flamengo, no Rio de Janeiro, de dezoito de abril a dois de junho de 2013. A partir de uma investigação do projeto estético disposto sobre o palco, percurso ao longo do qual convido Gustave Flaubert e Marcel Proust, discuto em que medida esse projeto constitui uma estética sintomática, cuja base está na defesa de uma arte pela sensação em si.

  16. Horses Hotel: Proust a Contrapelo

    Patrick Bange

    2013-01-01

    Este trabalho articula uma crítica da peça Horses Hotel, dirigida por Alex Cassal e Clara Kutner e que esteve em cartaz no Oi Futuro do Flamengo, no Rio de Janeiro, de dezoito de abril a dois de junho de 2013. A partir de uma investigação do projeto estético disposto sobre o palco, percurso ao longo do qual convido Gustave Flaubert e Marcel Proust, discuto em que medida esse projeto constitui uma estética sintomática, cuja base está na defesa de uma arte pela sensação em si.

  17. Hotel-apartament a Amposta

    Rebollo Graupera, Omar

    2012-01-01

    Projecte d'un hotel-apartament de 24 habitacions dobles i 12 apartaments en un solar ubicat al carrer de Sant Joan d'Amposta, a la vora del riu Ebre. La superfície construïda per planta es d'uns 1.500 metres quadrats i l'edifici es desenvolupa en planta baixa mes dues plantes pis. La proposta tracta de respondre al ritme urbà del front fluvial, alliberant espais en planta baixa per a l'us ciutadà actuant com a filtre entre la ciutat i el riu.

  18. The Days Hotel & Suites Beijing

    2006-01-01

    A Cultural Concept Located within striking distance of Beijing's booming Central Business District, the Days Hotel & Suites Beijing also offers easy access to the art of the imperial city. Adjacent to the Panjiayuan Flea Market, where curios and folk artworks of the ancient capital are bought and traded, it is a multi-function concept of fine dining and entertainment that taps into the cultural essence of China's storied past. In the entrance to the sizeable lobby of Regal Palace Chinese Cuisine House, a...

  19. 2 Hoteles en Almería - Gran Hotel Almería –Alcazaba Gran Hotel

    Cassinello, F.

    1970-05-01

    Full Text Available This article describes the above two hotels, one of which is a town hotel, namely the «Gran Hotel Almería », and the other a touristic hotel situated near the beach and close to sporting facilities. Both hotels are of 1. A classification, and have been carefully designed; they have basic characteristics that are common to both, but have many secondary features that are specific of each, depending on their emplacement and use.En este artículo se describen dos instalaciones hoteleras: una, de carácter urbano, «Gran Hotel Almería»; otra, eminentemente deportiva y de playa, «Alcazaba Gran Hotel». Ambos edificios son de categoría cuatro estrellas y se han estudiado cuidadosamente, plasmando características básicas y fundamentales comunes, pero con detalles distintivos que las diferencian, en función de su emplazamiento y utilización.

  20. Adoption of Internet and Web Technology for Hotel Marketing: A Study of Hotels in Thailand

    Suree Khemthong

    2014-09-01

    Full Text Available This paper examines the effect of three groups of characteristics: organisational, technological, and environmental on the adoption of Internet and Web based marketing activities (IWMA in the hotel industry by using data collected from a sample of 152 hotels in Thailand. The adoption of IWMA has been categorised into two levels: 1 non-early adopter hotels, and 2 early adopter hotels. The results indicate that Thai hotels that adopted IWMA at the early adopter stage were larger in size, and more likely to be more ready to adopt IWMA than non-early adopter hotels were. Managers of Thai hotels in the early adopter stage were more likely to perceive the benefits and recognise compatibility when adopting IWMA than were managers in the non-early adopter hotels. Customer power and level of government support were considered to be the push factors for hotels in the use of IWMA at the early adopter stage more than for non-early adopter hotels.

  1. Hotel en Guadalupe, Antillas francesas

    Bruyère, André

    1966-04-01

    Full Text Available This hotel complex includes a central building and two wings. The former is occupied with the main hall, reception zone, management offices, various shops, bars, games section, open air reception space, resting rooms, dancing hall, services and secondary rooms. The east wing contains the dining room, two drawing rooms, a hall for meetings and banquets, kitchen, dining room for the staff, washing facilities and similar. The west wing has 54 bedrooms and 3 reception rooms. The most outstanding features of this project are the use of concrete slabs for the roof, and the strongly articulate planform, which fits beautifully with the exuberant natural environment.El conjunto hotelero construido consta: de un cuerpo central y dos alas laterales. El primero alberga: la entrada del hotel; zona de recepción; despachos de la administración y dirección; varias tiendas; bares; áreas para juegos; salones al aire libre; salones de descanso; pista de baile; servicios; etc. El ala E. aloja: el comedor; dos salones; la sala para congresos, banquetes u otros usos, etc.; cocinas; comedor de los empleados; lavandería; etc. El ala O. consta de 84 dormitorios y 3 salones. Destacan como características más notables del edificio, el empleo de movidas láminas de hormigón como cubiertas y su planta ágil y viva, que tan bien encaja en el marco exuberante que la rodea.

  2. Perceptions of Service Quality in Jordanian Hotels

    Suleiman A. Al Khattab

    2011-06-01

    Full Text Available The importance of service quality for business performance has been recognized in the literature through thedirect effect on customer satisfaction and the indirect effect on customer loyalty. The main objective of the studywas to measure hotels' service quality performance from the customer perspective. To do so, a performance-onlymeasurement scale (SERVPERF was administered to customers stayed in three, four and five star hotels inAqaba and Petra. Although the importance of service quality and service quality measurement has beenrecognized, there has been limited research that has addressed the structure and antecedents of the concept forthe hotel industry. The clarification of the dimensions is important for managers in the hotel industry as itidentifies the bundles of service attributes consumers find important. The results of the study demonstrate thatSERVPERF is a reliable and valid tool to measure service quality in the hotel industry. The instrument consistsof five dimensions, namely "tangibles", "responsiveness", "empathy", "assurance" and "reliability". Hotelcustomers are expecting more improved services from the hotels in all service quality dimensions. However,hotel customers have the lowest perception scores on empathy and tangibles. In the light of the results, possiblemanagerial implications are discussed and future research subjects are recommended.

  3. Analýza boutique hotelů

    Dvořáková, Lucie

    2014-01-01

    The Diploma thesis "Boutique Hotels Analysis" is focused on tourism and hotel industry in the Czech Republic. The theoretical part encompasses essential terms and pieces of knowledge in both sectors; the practical part is based on boutique hotel Buddha-Bar Hotel Prague. Provided services, position among competitive subjects in hotel industry market and satisfaction of staff are analyzed. Based on results, strategy for further development and suggestions for increasing competitiveness are reco...

  4. Breakfast service quality in Restaurant Gui, Hilton Helsinki Airport hotel.

    Ojerinde, Babajide

    2011-01-01

    The key issue in any organization operating in the service sector, hotels been part of them, is service quality. The extent to which the organization manages its service quality will go a long way to either make it successful or otherwise. Hotel guests are more enlightened nowadays, this is one of the effects of globalization on the hotel service sector worldwide. Guest demand for quality service, they have expectation on the kind of service the hotel should deliver especially when the hotel ...

  5. Energy efficiency of hotel minibars; Energieeffiziente Hotel-Minibar

    Nipkow, J.; Busch, E. [Schweizerische Agentur fuer Energieeffizienz S.A.F.E., Zuerich (Switzerland); Herzog, L.; Paris, A. [Alteno AG, Basel (Switzerland); Perincioli, L. [Perincioli Lorenz, Goldiwil (Switzerland)

    2004-07-01

    Minibars are common in hotel rooms to provide cold drinks of the four-star or higher standard, sometimes also for the three-star houses these appliances are located inside the guest room and should not disturb the guests, they have to be noiseless. For that reason, up to now the vast majority is equipped with absorption refrigeration technology. That's why the daily electricity consumption is very rarely below 0.7 kWh/d, and was a few years ago rarely below 1.5 kWh/d. Energy efficiency potentials are therefore substantial: According to surveys and estimates 50'000 to 60'000 minibars are being operated in Switzerland, resulting in an electricity consumption of about 24 GWh/a and electricity cost of about 4.8 million CHF/a. Additional electricity consumption for air conditioning due to the minibar waste heat is not yet included in these figures. From a technical point of view this service might be performed at 1/4 of the actual electricity consumption, using the most efficient small household refrigerators. As a short-time alternative, minibars with Peltier technology are being offered, saving 30% electricity compared to the most efficient absorption models, and 70% compared to older models. Additional development steps seem to be necessary to optimize compressor technology minibars, as the efficiency of the actually sold models on the market seems hardly more efficient than absorption models. Other alternatives of the service 'cool drinks available at every time' could not be established in hotels so far, for different reasons. The improvement of minibar efficiency in short and longer term should be pursued by subsequent projects. (author)

  6. Human Resource Evaluation in Hotel Units

    George Aspridis

    2012-03-01

    Full Text Available This paper aims at presenting and analysing the performance appraisalsystems and the human potential development in hotelunits. It aims at integrating and updating many aspects of performanceappraisal while concentrating on the hotel units systemto prove the importance of human resource evaluation in hotelunits and the procedure that is to be followed by the enterprisefor further development of hotel employees. HR evaluation analysisis presented through relevant theoretical background on theevaluation method and the presentation of the practical problematicalissues in order to create an image for a whole evaluationsystem of HR in Greek hotel enterprises.

  7. Loyalty Card Promotional Activity in Budget Hotel

    Teng, Fei

    2010-01-01

    Loyalty card is one of the most commonly used promotional activities in business. Thus far, there are some research has been done on luxury hotel, but very few researches are on budget hotel. So, the purpose of the thesis is finding out the Swedish customers’ attitude and behavior towards budget hotel’s loyalty card; getting to know what factors influence Swedish customers’ response towards the loyalty card and budget hotels. In the thesis, the main research problem is “How do Swedish custome...

  8. Analisa Potensi Pajak Hotel Kabupaten Deli Serdang

    Tobing, Rio Mangara Tua Lumban

    2011-01-01

    The purpose of this paper is to analyze the potential of the hotel tax revenue Deli Serdang regency during the period 2006-2009 by using descriptive method with simple statistics. From the analysis simple descriptive statistics, the hospitality sector is very potential to be developed by looking at the growth rate of hotel tax revenue realization that experienced positive growth from year to year with growth of 20.7 percent per year. But there is still much potential untapped hotel tax, it...

  9. Pricing in the hotel and catering sector

    Hoeven, W.H.M.; Thurik, Roy

    1987-01-01

    textabstractA model explaining gross margins in the hotel and catering sector is developed. A cost-mark-up model for the retail sector is used as a starting point. Although we have to reject the hypothesis of mark-up pricing in the hotel and catering sector, the model proves a useful instrument to discriminate between such influences as sales composition, costs and their various components, scale and demand conditions on price setting. Our empirical evidence stems from the Dutch hotel and cat...

  10. Geography Matters in Online Hotel Reviews

    Wang, Mingshu; Zhou, Xiaolu

    2016-06-01

    In resonance with the popularity of user-generated contents (UGC) and the volunteered geographic information (VGI), this study crowdsourced 77,098 hotel reviews of 220 hotels provided by U.S. reviewers in the city of San Francisco, 2002 to 2015. In this exploratory analysis, we have revealed that there is spatial dependence of customer satisfaction at different locations (of hotels), which violates the assumption that ordinary least-square (OLS) is the best linear unbiased estimator (BLUE); therefore, spatial model might be required for analysing any antecedents and consequences of such phenomena. These results have implications in marketing and management strategies.

  11. The Organisational Gap Model for Hotel Management

    Maja Uran

    2010-12-01

    Full Text Available This paper describes the development of the organisational gap model for hotel management. It descries a management measurement instrument that helps to assess the 3 organizational service gaps that are preconditions for delivering service quality (the positioning gap, specification gap and evaluation gap. The described theoretical model was constructed based upon the four organisational gaps of the Parasuraman et al. service quality model, then redefined and reassessed. Data were gathered on the sample of 500 questionnaires from the Slovenian hotel industry and analysed with exploratory factor analysis and structural equation modelling. The results can be useful guidelines for hotel management on how to improve the service delivery process.

  12. THE ROLE OF MARKETING IN HOTEL INDUSTRY : Six successful hotel units in Abuja and Jakobstad

    Talabi, Juwon

    2015-01-01

    The hotel business is arguably the most lucrative business within the hospitality industry. This is proven by the astronomical growth rate of the industry. However, in the recent years, the industry has witnessed a high level of competitions which makes hotel owners and managers search for new ways of ensuring success in their business voyages by applying different strategies to yield high occupancy rate of their hotel rooms and concomitantly provides them with good returns on their investmen...

  13. Business Guests Satisfaction in the Hotel Industry: A Case Study of North American Hotel Chains

    Milan Bradić; Ljiljana Kosar; Bojana Kalenjuk

    2013-01-01

    This paper considers the problem of satisfaction of business guests with hotel brands in North America. In analysis we used the guests responses (scores) given for 12 different elements of hotel product. In order to arrive at more accurate results, monitored hotel chains are grouped into price tiers. The aim of this paper is to indicate what facilities and services the North American business guests appreciate most. Industry trends and results may be beneficial to all hoteliers, especially in...

  14. DAMPAK PERKEMBANGAN CITY HOTEL TERHADAP USAHA HOTEL MELATI DI KOTA DENPASAR

    Ketut Ngurah Trisni Sakawati

    2015-01-01

    The tourism sector of Bali has developed rapidly in the last tenyears, especially when it is seen from the trend of the numbers ofdomestic and foreign tourist arrivals. This trend is accompaniedwith the increasing number of accommodation facilities. Denpasaris a region which shows the rapid growth of accommodationfacilities, such as the presence of a number of hotels in the city areawhich is often referred to as a city hotel. This study examines thefactors that cause the growth of city hotels...

  15. The position of hotel chains in hospitality industry on example of Hilton Hotels

    Sadykova, Margarita

    2012-01-01

    Within a few decades globalization continues to be widespread in all sectors. This phenomenon affects tourism as well, we can follow such new trends such as acquisitions or creation of big hotel groups.Thus, we can see how this issue is important nowadays.This bachelor thesis project is focused on analyzing the current position of hotel chains on market. In the theoretical part are explained major terms related to the operation of hotel chains, system of their functioning and comparisons with...

  16. Virginia Tech Signs Agreement With Hilton Hotels Corporation To Manage Hotels And Conference Centers

    Felker, Susan B.

    2003-01-01

    Virginia Tech has expanded its relationship with Hilton Hotels Corporation to manage the university's new hotel, The Inn at Virginia Tech, and the Skelton Conference Center in preparation for its opening in May 2005. Vice Provost for Outreach and International Affairs John E. Dooley announced the new accord which will complement the agreement under which Hilton has managed The Hotel Roanoke & Conference Center for the Virginia Tech Foundation under the Doubletree brand. This agreement, which ...

  17. Operational Risk Management in Hotel Establishments: A Study on Four and Five Star Hotels in Ankara

    Elbeyi Pelit

    2011-01-01

    The purpose of this study is to determine the applications of hotel establishments in the scope of operational risk. In this context, a survey was applied to the managers of four and five star hotel establishments in Ankara/Turkey. According to the factor analysis done after the literature search and questionnaire, four risks types (staff, technological, organizational and legal risks) have been found in the scope of operational risk, and their applications towards these risk types in hotel e...

  18. Hotel

    Halgoš, Jozef

    2016-01-01

    Cílem diplomové práce je návrh hotelu. Budova hotelu je samostatně stojící. V prvním nadzemí se nachází restaurace s kuchyní kuchyňského provozu, recepce a hygienické zázemí pro návštěvníky a personál. Podlaží 2.NP a 3.NP slouží pro ubytovaní hostů. Dva pokoje jsou řešeny bezbariérově. Nosný stěnový systém je zděný ze systému Porotherm. Stropní konstrukce je navržena ze stropních panelů. Zastřešeni objektu je řešené dvěma typy střech. Trojpodlažní část objektu je zastřešená jednoplášťovou plo...

  19. Hotel

    Stromecký, Jiří

    2015-01-01

    Projekt mojí diplomové práce řeší novostavbu hotelu ve městě Brně. Tato práce má za cíl vypracovat projektovou dokumentaci pro provedení stavby. Jedná se o volně stojící objekt v rovinném terénu. Stavba má čtyři nadzemní a jedno podzemní podlaží. V podzemním podlaží se nachází hromadné garáže, technické zázemí hotelu a sportovně relaxační úsek. V prvním nadzemním podlaží je umístěna recepce, restaurace, kavárna, obchodní prostor a venkovní terasa. Druhé a třetí nadzemní podlaží je určeno pro ...

  20. Hotel

    Chromjak, Martin

    2014-01-01

    Táto diplomová práca je zameraná na projektovú dokumentáciu pre realizáciu stavby Hotela. Budova má 6 nadzemných podlaží. Na 1. NP sa nachádza vstupná hala, bar, tanečná sála, reštaurácia, konferenčné miestnosti a wellness centrum. Na 2. NP sa nachádza okrem administratívneho zázemia Hotela aj posilňovňa, detský kútik a tri veľké terasy. Na 3. – 6. NP sa nachádzajú hotelové izby. Hlavný nosný systém budovy tvorí skeletová rámová konštrukcia. This master's thesis deals the design docum...

  1. Hotel

    Jará, Andrea

    2013-01-01

    Jedná se o stavbu hotelu. Objekt je umístěn na rozsáhlém pozemku nacházejícím se u brněnské přehrady. Pozemek je zastavěn mnoha dalšími budovami, které úzce souvisí s provozem hotelu. V tomto projektu je řešena pouze budova hotelu. Stavba je navržena jako čtyřpodlažní s jedním podzemním a třemi nadzemními patry. Do objektu vedou dva hlavní vstupy. Dvě nadzemní patra jsou obytná s celkovým počtem 24 pokojů. První nadzemní patro je zázemí recepce a kavárny. V suterén se nachází relaxační centru...

  2. Hotel

    Mizerák, Maroš

    2016-01-01

    Diplomová práce řeší novostavbu hotelu s restaurací v Ochozu u Brna. Objekt se skládá z tří nadzemních podlaží. Na prvním nadzemním podlaží se nachází recepce, restaurace se zázemím a technická místnost. Druhé a třetí nadzemní podlaží je určeno pro ubytování hostí v apartmánech. Objekt má vyprojektovanou Sedlovou střechu s dřevěným krovem a ocelovými vaznicemi. Apartmány obsahují mimo jiného i lodžii. Objekt se nachází v mírně svažitém terénu. Na pozemku se nenachází žádný jiný objekt. Thi...

  3. DAMPAK PERKEMBANGAN CITY HOTEL TERHADAP USAHA HOTEL MELATI DI KOTA DENPASAR

    Ketut Ngurah Trisni Sakawati

    2015-09-01

    Full Text Available The tourism sector of Bali has developed rapidly in the last tenyears, especially when it is seen from the trend of the numbers ofdomestic and foreign tourist arrivals. This trend is accompaniedwith the increasing number of accommodation facilities. Denpasaris a region which shows the rapid growth of accommodationfacilities, such as the presence of a number of hotels in the city areawhich is often referred to as a city hotel. This study examines thefactors that cause the growth of city hotels, the impacts of the cityhotel growths on the budget hotel businesses, the competition andbusiness strategies of inter-city hotels as well as their influences onbusiness strategies of budget hotels in Denpasar City. The theoriesapplied in the study were the theory of supply and demand, theimpact theory and the theory of tourism policy. Data were collectedthrough observation and interviews with relevant tourismstakeholders. The findings show the rapid developments of the cityhotels have given negatif and positive impacts on the businesses ofthe budget hotels in Denpasar. To prevent excessive developmentof the city hotel, it is recommended to Denpasar government todevelop a needs assessment of hotel rooms and some policies suchas standard setting policies of room rates or equitable policy of thehotel developments.

  4. Improving service quality in NHS Trust hospitals: lessons from the hotel sector.

    Desombre, T; Eccles, G

    1998-01-01

    This article looks to review recent practice undertaken within the UK hotel sector to improve customer service, and suggests ideals that could be implemented within National Health (NHS) Trust hospitals. At a time of increasing competition, hotel firms are using service enhancement as a means to gain competitive advantage, and therefore developing a range of techniques to measure levels of service quality improvement. With continued change in the health service, where greater focus now lies with patient satisfaction, so there is a requirement for managers to adapt techniques presently being offered in other service industries to improve levels of customer service and ensure patients are targeted to define their levels of satisfaction. PMID:10177367

  5. Hotel Section Management by Using Balanced Scorecard

    Anna Lysy

    2009-04-01

    Full Text Available The paper presents some problems in using Balanced Scorecard (BSC in a hotel section. Fundamental element, which marks out BSC conception, is consolidation around vision and strategy appointed by the hotel management. Well compiled strategy should join all the targets and indexes, which compose four perspectives in BSC. Hotel section is the main gaining centre in the hotel, because the service quality is the main target of management strategy. BSC is a tool, which should not only measure effectiveness, but also implement changes, as soon as possible, so that the effects and expected results will be quick achieved. Most of the companies, which have used this conception, have treated it as a basic management system that joins strategy and operational activity. Therefore it is necessary to improve, modernize and create new sub perspectives in compiled BSC.

  6. Hotels and Motels - Volusia County Lodging (Points)

    NSGIC GIS Inventory (aka Ramona) — Abstract: This file shows the physical location of known Hotel, Motel, and Bed and Breakfast establishments in Volusia County. This file will be checked at least...

  7. Hotel na Vysočině

    Machatka, Petr

    2013-01-01

    Diplomová práce s názvem Hotel na Vysočině řeší projektovou dokumentaci ve stupni pro provedení stavby. Hotel má tři nadzemní podlaží. Objekt je nepodsklepený. Zastřešení je provedeno plochou a šikmou střechou. Zdící systém POROTHERM s kontaktním zateplením expandovaným polystyrenem EPS -F. The master thesis named Hotel at Vysočina solves project documentation in the degree for building construction. The hotel has three floors. The object is without a cellar. As roofing is used a flat and ...

  8. Greening the Hotel Operations: Puerto Princesa Experience

    Josefina S. Viernes

    2014-01-01

    - The study was conducted to assess the extent of implementation of green practices in the housekeeping and food and beverage departments among standard hotels in Puerto Princesa City, Palawan with respect to solid waste management, water conservation and energy utilization. The descriptive design was utilized in this research. Respondents of this study were the supervisors and staff of the Housekeeping and Food and Beverage Departments of the 13 standard hotels in Puerto Princesa...

  9. Perceptions of Service Quality in Jordanian Hotels

    Suleiman A. Al Khattab; Aldehayyat, Jehad S.

    2011-01-01

    The importance of service quality for business performance has been recognized in the literature through thedirect effect on customer satisfaction and the indirect effect on customer loyalty. The main objective of the studywas to measure hotels' service quality performance from the customer perspective. To do so, a performance-onlymeasurement scale (SERVPERF) was administered to customers stayed in three, four and five star hotels inAqaba and Petra. Although the importance of service quality ...

  10. Guest Experience Design in Hotel Industry

    Nurminen, Mari

    2007-01-01

    The purpose of this paper is to provide a business case for experience design services in the hotel industry in North America. The business case is built upon primary and secondary research that describes value chain, structure, performance measures of the hotel industry and estimates potential market for design services. Additionally, project reviews experience design discipline itself and role of participants in creation of guest experiences. Findings of the paper include recognizing opport...